It first started with the stove. After three months of using it, the cooktop began to pit. It appeared to be chipping. Never once did I cut on it. A couple of times, I did boil over macaroni. The cooktop was replaced but I did have to pay for the service guy to come and replace it. Then, one of the computer boards in the water/ice dispenser burned up. It began to smoke and stink. I again had to call for service, which I had to pay a service call for and a labor charge. When the new board was put in, it was a bad board and it burned the second board. This adventure was around $400.00 by the time I was through, for something that was under warranty. Now, my microwave isnt heating and the magnetron is under warranty for ten years. However, by the time I finish paying a diagnostic fee and a labor charge, I really paid for the part! I will never buy Frigidaire products again!

Clayton NC. This Frigidaire Electric Range Model FFEF3054TS Serial # VF84808468 was purchased new in December 2018. On October 30, 2019 at 9:30 pm, the range glass door exploded. It sounded like all the kitchen cabinets had fallen off the wall. The range door outer glass exploded nearly 12 feet and was all over everything. The oven was not in use and have not been used frequently.Called Frigidaire the next morning. Technician came the next week. He said this was unusual and would recommend replacement of same glass! I advised this range door glass is a hazard and too dangerous to put back and risk another explosion. If someone had been in front of the door or near it when it exploded, it would have caused serious injuries. Told him to put same glass back was not acceptable. I call Frigidaire customer service and management said they would only replace same glass and give 3 months extended warranty. I would never buy or trust another Frigidaire product. Frigidaire has this problem before, looking at other reviews. Buyer beware.

We bought a Frigidaire Gallery French door refrigerator for our new house in 2012. A few months ago the ice maker stopped working so we pulled it out from the wall and there was a huge ball of ice on the back which had frozen the water lines to the ice maker. Good thing we found it as it had corroded a huge spot on the back and was starting to drip on the floor. I got a repairman out right away who said it was a well-known defect with this model. Frigidaire told me they would fix it if I had a factory authorized repairman out. So I called for another repairman to come out (factory authorized) and he confirmed the defect and called Frigidaire to send out the fix kit. In the time it took (a few weeks) to get the other repairman out, Frigidaire stopped fixing these.So I incurred another service charge for the second repairman for no reason. Frigidaires fix was to offer me a 10% discount on another one of their refrigerators. Why would I ever want another one of their products in my kitchen? This defect had been known for years - the least they could have done is notify customers so we could minimize damage and get our appliances repaired. Now there is no longer a way to repair this and we have to buy a new one. Defective product, very poor service.

Directly from their site to entice you to buy this warranty are these statements: Enjoy the peace of mind that only Frigidaire can guarantee. No one knows your product better than we do. And no other company is better equipped to provide the specialized parts and service you may need or to replace your product entirely! So invest now in the best possible protection with a Service Contract. And we guarantee to stand behind you and your product for as long as you own your coverage.There was no peace of mind when day after day we didnt know when wed finally have a washer. On the 5th call on 5-15-17 we were told our parts were ordered and again told to contact SoCal Tech. They said they ordered from Marcone and finally gave a tracking number. The replace your product entirely would have been a better option and was part of what was enticing about the warranty, definitely not fulfilled.Up to three full years of freedom from costly repair bills. Whether you choose a one, two, or three year Service Contract, well pay for all covered repairs needed to keep your product in peak operating condition. And that means no surprises to your budget. HUGE surprise to our budget of money and time to have to go to a laundromat which was 14.5 miles away and cost $60 for 20 loads a week for 9 people just to maintain laundry, not even basic bedding and such. A month of no product in peak operating condition.A brand new product, if needed. Its true. Our replacement coverage entitles you to a brand new major appliance with comparable features if yours cant be fixed, or if it simply makes more sense to replace it. Over a month and $1200 to fix a washer we bought for $600 in 2009 would warrant that it simply makes more sense to replace it instead of inconvenience the customer for so long.Convenient, in-home service with a toll-free call, Reliable service is only a phone call away when you own a Frigidaire Service Contract. And the call is always toll-free. True you can call from anywhere but expect to wait and be told to call somewhere else that may not be an actual number like we were given to SoCal Tech. On our 6th call to Frigidaire we talked with Supervisor Tiffany at ** and she apologized and could not do anything or give us any actual contact info for anyone who actually had the power to make this right. She gave us the mailing address for Alan ** who she said was the corporate executive. We have written him a letter.Top-quality repairs by Frigidaire factory-trained experts. You wouldnt want just anyone to service your valuable Frigidaire product. Thats why we use trustworthy professionals who have been trained extensively on Frigidaire models just like yours. True, the quality of the final repair is good, but dont expect answers from the service company SoCal Tech or Frigidaire in the month it takes to get there. Quick access to the correct replacement parts. Forget about inferior parts being used on your product or long, unnecessary waiting for a special component. We maintain an ample supply of quality components designed specifically for your Frigidaire model to ensure we can have it running like new again in no time.Frigidaires idea of no time is definitely different than ours for a family of 9 after a very long, unnecessary waiting of 30 days. Not quick access at all. Our Money-Back Guarantee. If you are ever dissatisfied with the quality of protection you receive, you may have a complete refund of the unused portion of your Service Contract, less claims paid no questions asked. Of course there is nothing left to refund after such a costly repair.Our goal is to keep you a satisfied customer for life. So well do everything we can to make certain you are thrilled with your product and our services. Call 1-866-386-5286 today to take advantage of this exceptional offer. If you are not satisfied dont expect anyone you can personally talk with to have the power to make it right as evidenced by our 7 documented phone calls and finally a Supervisor who only had the power to give us a mailing address and a name.

I purchased a front loading Frigidaire washing machine approximately 18 months ago. It came with a one year warranty. Several weeks ago it ceased spinning properly and then not at all. The repairs cost me $348 on a machine that had cost approximately $600 new. It has had no heavy use in the intervening period. I see online that this problem is not uncommon and recommend that anyone considering buying Frigidaire appliances think twice before doing so.

So far to date, our microwave since we bought these products has been serviced 3 times because the time is always running fast. Service tech has been out and changed the board with no results. It still runs fast and we keep being told the same thing. It can only be the board, yet the problem still remains. Also, we almost had a fire because the element in the oven warped and touched the bottom plate of the oven causing the plate to melt. Still with the stove, the light that shows you that the surface is hot dimly flickers all the time even though the stove has not been in use. They have been out to fix this problem as well saying a ground wire is loose, but it still does it. The built in vacuum that we purchased overheats all the time and after running it for about 5 minutes and then shutting it down, it wont start until it cools down. Had the motor replaced once already and it still doing it now. On to the latest problem, our dishwasher started leaking last night. Thought maybe just need a new door seal. Upon doing a look see, found out the water was not coming from the seal but rather from water hitting the door and coming out the bottom. After taking the dishwasher apart to see why the water was hitting the door in this fashion, I found holes in the bottom spray arm. These holes had been melted from the heater coil in the bottom of the dishwasher and the heater coil is warped in such a fashion that continued use will definitely cause a fire.

Received a damaged refrigerator and reported the damage to the appliance store. The damage is a bent frame behind the bottom kick plate. The appliance store contacted the distributor with no results. I then contacted Frigidaire customer service and they did not stand behind their product with a repair or replacement. Their response was that their warranty only covered manufacturing issues and that a damaged frame (bent) was not a manufacturing defect. They pointed the finger at the appliance store and/or the distributor and left me to resolve the issue. In addition to the bent frame, this is the noisiest refrigerator I have ever owned!.

Do not buy Frigidaire - Period. Warranty support is rigid and un-workable. My $250 de-humidifier failed after seven months, with a bad circuit board (top). To replace the unit, Frigidaire wanted me to drive out of town to a small country location to exchange the defective unit for a replacement. Frigidaire did not provide any assistance beyond that. Note: I live in a 250,000 city/county (Greenville).I repeatedly called to complain regarding the insanity and they finally gave me a special 2nd choice. I could send a certified letter (folks, this costs money, right? How is that warranty support?) with their informational requirements to Charlotte, NC. They expressed no concern regarding how to dispose of a portable unit with refrigerant (not environmentally friendly) but left it with me. I quit using profanity about two years back but this issue brings me close to NOT.Please get this - I did everything - even offered to give a credit card for a purchase/return transaction. 90% of vendors allow transactions like this. Nope - not Frigidaire. In my opinion, they just hate their customers with a happy smile. Youll hear repeatedly... our policy ad nauseam. So, readers... today, I certify that I will no longer buy anything Frigidaire, period. Will not, will not, will not. And after telling them I would be posting something truthful like this, they still didnt care.

I hardly ever write reviews, particularly if I am dissatisfied with a product or service. Ive always figured a mental note to steer clear of further patronizing a particular establishment or buying a product were enough for my personal satisfaction. However, my experience with purchasing a Frigidaire stove from Colders (333 S 108th St, Milwaukee, WI 53214) warrants a stern warning to other consumers TO BEWARE... I STRONGLY DISCOURAGE ANY CONSUMER anticipating doing business with COLDERS or purchasing a FRIGIDAIRE appliance.First off, I bought a Frigidaire stove and refrigerator from Colders in October 2016. Now, for the second time since October, the stove is malfunctioning, for the exact same reason as the first time... Which happened just a few weeks after the stove was purchased. As if the malfunctioning stove isnt enough of an inconvenience, we were informed by the 3rd party repair technicians contracted by Colders/Frigidaire to service their appliances, that the earliest someone could come out to repair the stove was Friday. The stove went out on Sunday. Because the hours of operation for the repair tech also sucks, the earliest we could report the malfunction was Monday. As of today (Wednesday), the repair date has since been pushed back to next Monday because the techs dont have the repair part in inventory.My mother is a senior citizen, and for the second time since October, is without a stove for in excess of a week. The first time the stove went out (did I mention for the same reason), my mother was without a stove FOR TWO WEEKS!!! On both occasions, my mother and I contacted Colders, who referred us to the repair techs. As aforementioned, the response time absolutely sucked! The initial appointment IS ONLY TO CONFIRM THE SOURCE OF THE PROBLEM. The repair tech pre-orders the replacement part (without seeing the appliance), based on the error code and hopes that the part is what is needed to rectify the problem.In our case, it was not! So, for the initial malfunction, the tech had to schedule a second appointment to complete the repair. I am anticipating this repair will work in much the same way. I am thoroughly disappointed in both the product and service at this point. We have requested that the stove be replaced, however we were informed that Frigidaire has to approve the replacement once the 3rd-party repair tech is on site. I am not optimistic.

I purchased a Frigidaire Wall Oven model# FEB24S5AB Dec.6, 2010. It broke down 4 times within three years. All 4 times the same issue - the probe and the clock and the oven does not work. I have had Wall Ovens in the past that lasted over 20 years each. Frigidaire has a very inferior product and all they want is to sell extended service guarantees. They do not stand behind their products. The Oven is just Junk. I will never purchase another Frigidaire product and will tell everyone else I know not to buy anything Frigidaire. I believe I deserve compensation for my trouble.

We bought a full set of Frigidaire kitchen appliances in January 2017. Just short of a year after the purchase the microwave went out. It has been repaired 4 times in less than 2 years. Now the dishwasher is out. Control board has to be replaced for almost as much as we paid for the dishwasher. I would never buy another Frigidaire appliance nor would I recommend them to anyone.

I purchased a Frigidaire dishwasher on 10/9/2017. Installed on 10/6/2017. On 3/1/2019 it wouldnt pump out the water. Disassembled found impeller on pump was shattered (made of thin plastic). My last dishwasher lasted 21 years without a problem. It was a Maytag. No more Frigidaire for me. They were well respected in years gone by. I feel any appliance should last at least 7 years.

I purchased the Frigidaire Gallery Series: Side by Side Refrigerator, Dishwasher, Gas/Convection Stove and Microwave. Each have problems that continue to this day: *Refridgerator - Control panel LEDs faded so it was unreadable, tech replaced the panel but the fridge had a Quick Ice feature when new but the tech replaced it without the quick ice feature.*Dishwasher- failed to operate at all. Tech replaced the control strip with washer selections but later found that this was not the problem. It needed the controller inside the door panel which he didnt have and had to order one. Waited two weeks for it to be replaced. Takes multiple attempts to get the washer turned on for cleaning. # Stove initial delivery came damaged. Replaced but after awhile gas smells emanate while using the oven, seems to be a chronic issue with this appliance. *Microwave - sounds tinny and cooks unevenlyI signed up with Frigidaire website and noted all of the above. Attempted to see if there was a response to my entry and found none. There was never any contact from them. Prior to that I posted my dissatisfaction on Facebook and received a message from a person that might have been a customer rep. When I attempted to contact this person I could not find the message again on Facebook. The issues all the appliances remain the same today. The oven is rarely used due to the gas smells/leaks. I understand that it might be an issue with a baffle??? I am totally dissatisfied with these appliances and even more so with Frigidaire/Electrolux lack of ownership of the brand and non-responsiveness from them as a company.

We purchased this higher end Microwave from Frigidaire and the screws to the handle fell into the microwave door panel, one at a time, beginning approximately 14 months after it was purchased. The microwave does not undergo rigorous treatment as it is just two of us who live in my house and we may use it once or twice a day if we use it at all. This does not seem to be an exclusive concern as I see many reports with the same issue on the internet. Instructions to fix it have labels that warn of potential radiation leakage and there is no other viable work around. If Frigidaire is knowingly installing potentially faulty door handles with no easy fix but encouraging customers to use a certified technician and parts for a problem they know the microwave will have, then I think they should be liable for any damages and they should be required to resolve the issue.

We purchased a new home in 2008 and had new Frigidaire appliances as part of that purchase (dishwasher, stove/range, and microwave). About 2-3 months ago, we began to smell an electrical or plastic burning smell every so often but couldnt place the smell after going around the house. Last weekend I noticed a puddle of water on the floor and after some investigation found that our dishwasher was leaking. Originally I just thought it was from a leaking hose or something. Upon further investigation, we found the heating element burned through the bottom of the plastic tub of the dishwasher (we also discovered our floor and cabinets near the dishwasher are damaged as well and need to be replaced).I checked for recall information and did not find it. I contacted one phone number and touched base with the local Frigidaire repair company. They said Frigidaire would definitely want to know. So, I contacted Frigidaire to let them know of the problem and report it. I wanted to be sure they had all the information about what happened to us to be sure it wouldnt happen to someone else.When I called them, they asked for the model and serial number, and asked if I had an extended warranty, in which I didnt. I told the representative that I wanted to report the heating element burning through the bottom of my dishwasher plastic tub and that it didnt seem like a normal wear and tear kind of issue. And I said that I thought they would want to know the details about it to make sure it didnt happen somewhere out, or potentially help me with my situation. I was put on hold for them to talk to a supervisor. I was told that they made a note of my issue (literally no details given yet). And since I was outside of the 12 month warranty, there was nothing they could do to help me.I told her again I thought they should know about it and the details of what happened. She said her supervisor said that it usually happens when something heavy is resting on the heating element. I was a little taken aback that the initial was that basically we were resting something heavy on the element to cause it to happen. I said, So your reasoning is only that I put something too heavy in the dishwasher. She told me she wasnt accusing me of that. I asked her what else it could be. I said that I wasnt trying too difficult, but I had hoped Frigidaire as a company would be interested in knowing what happened with their product to potentially protect other consumers from the situation I was in. The response was “Is there anything else I can do for you?” I was surprised and expressed to her that I was thoroughly disappointed in Frigidaire. Their lack of interest in knowing the details of what happened to me and making accusations showed they had no genuine concern for me as a consumer or other consumers who may be facing the same things. She again said she wasnt accusing me of anything, but I asked her to explain what else it could be. She only said that heating elements burning through the tub are caused by heavy items resting on the element.I believe there is a design flaw with this unit (model # FDB1050REC2) and that the heating element should be better supported in the tub. This dishwasher is only 3 years old. The situation is not from wear and tear of other items or breaking of something. It is a flaw that unfortunately Frigidaire is not interested in investigating or even acknowledging as a potential issue.

I bought a Frigidaire front load washer, and have had problems right from the start, so we had gotten a extended warranty through Frigidaire, and have had problem after problem (serviced at least 7 times in 3 1/2 years), and told from a Manager at customer service Jennifer that not only will they not replace this lemon of a washer, but are not responsible for the horrible service men they send out to my home, the first one General key Stone tried to lie and say it was something I put in my washer causing the problem to the company, but told me different, and found out from another service man that he just lied cause it was a hard to get to piece he had to replace, and then that service man who came back several times hit a valve and caused my basement to somewhat flood with this rusted water from a old pipe that was not being used, and brand new towels were ruined, along with a throw rug. You also have to wait for the servicemen to come, (and take off from work these days, and pay for wash to be cleaned while waiting), and then wait at least a week or 2 or 3 for the parts, and then another week for the repair Apt. This company is of no help. Do not buy anything from Frigidaire including any service contract. Youre better off just buying a new machine from a good company like Whirlpool. Will never purchase anything from Frigidaire again.

When I went to turn the oven on using the control panel it pushed away from the stove as if the glue stopped working - it later sparked and almost caught fire when I tried to turn the oven off. It should not have pulled away the way that it did and now the entire unit will not work. I took picutres and even called/chatted with Frigidaire and they were not able to help me. I requested they send someone to verify this was a defect and they wouldnt even do that. Very disappointed and will likely trash everything Frigidaire given their lack of service and assistance.

I am waiting on my 2nd service call. The dishwasher is 3 months old. It doesnt get the dishes clean. The 1st tech told me to run the sink faucet until the water was hot and only use a certain detergent. In all of the homes I have rented or owned I have never had to baby a dishwasher. I wish I had read the reviews. We are a family of 2 and almost always grill. This dishwasher cannot handle barely dirty dishes. I made a purchasing error.

Frigidaire Gallery Double Oven Range - We bought the range about a month ago. A couple of days ago, I reached out my right hand to open the top oven door and jammed my baby finger into one of the vent openings at the front of the door sustaining a deep gash on the pad of that finger. Today, I used my left hand to hang a dishtowel on the handle of the top oven and jammed the baby finger of that hand into the vent again sustaining a deep cut on the pad of that finger. I have small grandchildren here often and I am worried about those openings on the top oven door. Terrible design and dangerous.

We purchased a Frigidaire refrigerator in May of this year. Because of the pandemic, I received my fridge in July. Initially the fridge worked very well. We use it in the garage only for bottled water and Gatorade. We were not planning to use it in the winter as it is not “garage ready”. Towards the end of August, we noticed a small crack in the bottom floor of the fridge. We should have taken a picture of it...lesson learned! It is now the beginning of October and the crack has started to open up with the edges of the plastic curling up and exposing insulation. The plastic surrounding the crack is now starting to bubble and looks like it may follow in cracking. I have plenty of pictures. I tried to contact Frigidaire but all I can get are recordings (“due to high customer call volume “) that direct me to a local repair shop since my fridge is only a few months old. The repair shop was very good and sent the pics of the fridge directly to Frigidaire. However, Frigidaire claims the damage is not covered and blames me for dropping something on the plastic causing the damage. As far as I know, nothing has been dropped in the fridge. Even if a plastic water bottle was dropped, I am amazed that it cause a cracked in plastic that is now deep enough to expose insulation. I also don’t understand how all of the plastic is bubbling up underneath. That is MOST DEFINITELY not caused by something being dropped. When I called to follow up on the case number given by the local shop, Frigidaire operator is a recording saying they are unable to take any calls. For a company as big as this, with products as expensive as theirs, how is this acceptable customer service?! You can’t even reach them!! Totally unacceptable and I will never be purchasing a Frigidaire product again. I will most definitely be leaving a review on my YouTube channel detailing my experience with this company.

My husband and I just bought our first home. We went to home depot and purchased a washer, dryer, and stove. We made our purchase the Saturday before thanksgiving. Unfortunately, our first delivery date was delayed and a week and a half later I received my washer and dryer but the stove was damaged :( they gave us a new delivery date of Dec 16th for our new Frigidaire stove. They came yesterday and installed it, I was so happy to finally have my stove. Well anyway, today I woke up and put my oven on. The troubleshooting directions said you should turn oven on 400 for 30 min to help alleviate any smell and to break the oven in. So I did just that. The morning went on, I took my daughter for a walk and came home and put her for a nap. The next thing I knew my carbon monoxide detector was going off!!! I opened doors and windows, grabbed my daughter and out of the house we went. I called the fire department. They found out it was the oven, not the range. They said, You need to call where you got this and have them come and get it, the stove is faulty. See this machine, and it started to go up and up when he turned on the stove. When I called to have this deathtrap removed from my home and replaced they told me Dec 23rd. Needless to say, I went to a different stove to purchase a stove and also a different brand. I could have died, my daughter could have died. Frigidaire didnt care, didnt help. Im so glad and thankful nothing bad happened but I will tell you, after this experience I will never buy a Frigidaire. I have many years left to make purchases and Im a hairdresser so many people will hear this story. 1 positive experience reaches 1 person whereas a negative experience reaches 10. I sure hope thats enough for them to see the error of their ways.

After spending over $5ooo. for 2 refrigerators, I cant understand for the life of me why Frigidaire will not take back our refrigerator and issue refund. We are constantly having issues with the french door ice maker. This is our second time purchasing due to the same issue. I plan to take further actions to inquire about customer satisfaction.

I have had my range nearly a year. FFEF3051TBC model number and serial number VF73535062. I have had this range for almost a year and the door falls off constantly until it stripes out. 2 small bolts holds the whole door together. I put it back on the first 7 times until it stripped and had to be replaced and took a month and a half to get parts and them to fix it. Worked for almost a month and same things now happened. I put it on 6 times until it stripped out again now and had to order parts again. Was 5 to 6 weeks again before it was fixed. Work for almost 5 weeks. Now it is broke again about 4 weeks before Thanksgiving and now it’s Tues. And Thanksgiving is Thursday, family coming in and I can’t cook dinner. I have called corporate office many many times they say they have to fix it and only replace if the heat measured isn’t good. Well I have been without the range for 3 months and growing and while it is torn up I am sure it’s not heating right. The bottom is burned and top of food not done. I would never recommend this product to anyone. They try to put it off and off until warranty runs out. I have a new house with a new stove I can hardly use grrr. SO UPSET. I wish I had went with Amman’s product.

Consumers please beware of Frigidaire Gallery product line. We have had it serviced four times and it is only just bit over a year old. Twice for the same issue of freezing all of our food on the fridge side and once for leaving metal shaving in our ice bin from the ice maker. Now our liner on our refrigerator is splitting apart and cracking all over the inside. The way that the Frigidaire company wants to fix it is with tape. The tape is the width of duct tape and white the same thickness as duct tape. So the repairman will put a piece the size of the cracks and stick them on our refrigerator. This is not an appropriate way to repair a $1500.00 appliance. Its like putting band aids all over the inside of our refrigerator. If they cannot make an appropriate repair then our appliance should be replaced. How will I clean the tape? I thought it was a joke when the repairman told me what Frigidaire said to him for this repair!! No one would want tape on the inside of their fridge. Things spill knock over. Its going to be so messy and really embarrassing when people open my fridge. Frigidaire you should be ashamed. What poor customer service. My husband and I have both been on the phone with them for over an hour and they will not help us and insist we have to use tape. What low standards you have set for what was thought to be a fine product. I have wasted $1500.00 on a refrigerator that will now have tape all over it. I even bought the extended warranty. How disappointed we are. No help was offered, nothing, zero. Buyers beware! I will post pictures soon for you all to see my taped refrigerator liner! We were going to purchase the oven in this Frigidaire product line. But not now. Consumer rights arent protected anymore and it is disturbing!!

Bought it on sale so the value for what you get was fair and it does the job. LED lighting keeps the compartments well lit. At times you need to turn the breaker off to reset the ice dispenser and being a french door fridge it feels a bit awkward since we are use to a side by side.

Went with Frigidaire gallery kitchen appliances, and everything is sub par. Dishwasher has broke twice, fridge also and now the stove quit working the day before Thanksgiving, 2 years old. Will never buy Frigidaire again.

My Frigidaire microwave is black and stainless. I love the contemporary look and this one goes well with that look and would also fit in with most styles. I have the one that goes over my stove, had it for over 5 years and it still works very well. I love the fact that I can use the timer and microwave at the same time. The price is in the medium range and the best part is it still looks like new. It is very durable, always functioned well and cleans very easily.

Purchased Frigidaire Professional Series gas stove & refrigerator from Lowes 2 years ago. STOVE: model fpgf3077qfb. The ink on stove faceplate, indicating the functions; bake, broil, convection, clean, etc and the temperature numbers are rubbing off. Cannot read the function or the temperature. Frigidaire states there is no fix for this and I would have to replace the entire faceplate. Cost of part $130.00. (who would install & how much?) The face plate becomes so hot when oven is on, it is difficult to use touchpad timer-ouch! Hot! Product failure not covered under warranty. Single nurse in my 60s, do not bake every day or even every week. Have not used harsh or abrasive cleaning products. Stovetop grates are uneven and you cannot pull a pot across the top -- it catches and you have to lift the pot to move it off a burner. Additionally, poor design on oven door. Vent slots are so sharp and unfinished I have cut my fingers and fingernails when opening the door. Oven racks are difficult to slide in and out. REFRIGERATOR: model fpbc2277rf5: Ice cube function on refrigerator door jams continuously and you have to remove the ice tray, pour out the ice and adjust the screw. The crushed ice function sprays ice everywhere. Old fashion ice trays would be better. I DO NOT RECOMMEND FRIGIDAIRE PRODUCTS.

This oven trips the dedicated circuit breaker each time a user opens the door during the cook cycle. Luckily, I have an extended service warranty. I have had a switch replaced 3 times now to get the oven going again. Frigidaire just told me they would not replace the unit because it has not been deemed non-repairable. I guess they would rather pay a $200 service call each time the switch needs replaced than replace a $270 item. Stoopid and poor customer service to boot from Frigidaire/Electrolux. I will never buy another Frigidaire product.

Purchased a Frigidaire dishwasher in November 2016 but it was defective right off the bat. Water was not flowing into the unit. Waited for a serviceman who said it needed a valve, waited over 10 days for the part to arrive. Another certified repairman came to install but that was not the problem. He said a switch had not been turned to its proper position. Began using the dishwasher but on February 25, 2017 I started the dishwasher and left the house only to return to find the door of the dishwasher open, the floor wet and the electronic starter on my cooktop clicking. At some point in the cycle the door blew open. The force was great enough to spray water 6 to the cooktop.I grew up with Frigidaire products that my parents trusted and got great service but that was 50 years ago. The product today is substandard and it seems Customer Service really doesnt care. I wish I had read the online reviews before my purchase but I trusted the product. Needless to say I will never purchase another Frigidaire ANYTHING and I will discourage anyone else to do the same.

I purchased this refrigerator in September 2016. The plastic lining, the doors have all cracked due to the cold temperatures. The plastic started cracking within a year of purchase. I previously had a GE for 15 years and never had any problems. This new fridge has plastic pieces hanging off of them and is visibly horrible. I purchased the warranty and they say it is cosmetic so they will not cover. I have called Frigidaire and they want me to purchase new doors. When I asked to escalate they provided me a P.O Box to write a letter in hopes that I would not bother.I cannot believe that I spent so much money on a horrible product that is cheaply made. We have 4 adults living in our home and expect our fridge to last more than a year. I have a claim currently for my ice maker because it jams, stops working and then drips all along the front side of my fridge. Lets see how that goes. I am writing a letter and I will provide an update if they even respond. DO NOT BUY FRIGIDAIRE! They make cheap faulty products and their warranty and service sucks.

On the first week my freezer was leaking air so the gasket had to be reglued. Now, less than a year later, the handle of the refrigerator broke off. I was told it is cosmetic only, since the food is being cooled and frozen, so I have to pay $46 to have a new handle shipped to me. It will take 7 to 10 days to get it; meanwhile, my nails are breaking trying to open it. This refrigerator is very noisy also.

Bought a refrigerator from Frigidaire, only had the product since June 5, 2019. Here it is July 26, 2019 and I find rust on the front doors of the product. I called and get told that “rust isn’t covered under warranty”, are you freaking kidding me!!!! Well, looks like I’ll never buy Frigidaire products again. By the way, since when does stainless steel rust in the first place???? Sounds like some shady BS going on..

I love my new Frigidaire range. It's simple and easy to use. The coil elements heat up quickly. The bottom element in the oven has a cover so the heat is more even and no hot spots. I love the fan in the back, it keeps oven temperature even and cooks the food more quickly. It's easy to clean and I like the digital clock and timer. It's pretty simple, pretty basic and works well!

I bought a gas range 2 and 1/2 years ago. The first year the oven did not work and the repair was covered under the 1 year warranty.. About 1 year later the oven broke again, not under warranty but after contacting the company they agreed to replace the part and I would pay the labor. The labor was $140 and it took 3 new parts. Last week the oven did not work once again, and I got the company to agree to the same arrangement. The labor was $140, the part was priced at $33... The oven still does not work and I have lost confidence in the product. The company said that the last part was guaranteed for 30 days, but I know that when I call for service they will find a new part to fix and charge me another $140.. I asked the company to replace this unit, there has been no reply..

We purchased our stove on 7/29/21 and it was delivered and installed by 8/12/21. Used twice and the control panel shut off when I was using the air fryer! So far two service calls have been made and the stove is still not fixed. First service call was on 9/13. Technician didnt have parts and they needed to be ordered. Second time he came on 10/4, replaced the parts and it still didnt work. He suggested we talk to the electrician that did the wiring. Our electrician came out today and everything was good with the electric to the stove. SOOOO, I had to call Frigidaire again to schedule another service call. Its absolutely impossible to get through to customer service and when I did, I asked to speak with a manager and she hung up on me! So I called back and waited on hold again only to be told that the stove will not be replaced until deemed unrepairable! Again, I asked to speak with management and told, I would get a call back in 1-2 days. My next appointment to have the technician come to the house is 10/14!!! Its 10/5/21 and I still have no resolution for my $1800 oven! We basically got a lemon and Frigidaire isnt willing to step up and honor their commitment to good service.

I have what I consider a fairly new machine - bought in 2010. It has operated well with minimal use since my children have been grown since its purchase and since we own two homes (both with laundry) and use this less than half time. The last load I washed was fine. As I put a new load in, the error light showed E90 and it beeped. I could not get either to stop, so pulled out all the manuals that came with the washer and dryer that I got from Sears. Spent quite a while reading through all 3 to no avail. So looked online. Still there was nothing to let me know what the problem was. By this time I was feeling very frustrated. So I found an 800 number to call. I was shifted to 4 different people, repeating info several times. By the time I got to a tech, I was very frustrated. Then she could not find the particular Error code - Even with the info on her computer and available from me as to the specific machine! That seems strange. However the tech seemed to be sure that the problem is the computer board. Not sure thats the correct term. My last washing machine lasted over 20 years with no need for repairs. So I am extremely disgusted to find that the board will cost over $200.00 and the service fee will likely be at least $130.00. The tech tried to sell me an extended warranty for $215.00 (to save me money). This washer is only 4 years old! I feel hoodwinked. My washer in my other home is over 20 years old and is fine. Why would I ever buy another Sears product? Which is a shame, because I have gone to Sears for large appliances since 1971.

Lets just start off with, dont even bother with this company! I purchased a Frigidaire side by side refrigerator less than 4 years ago, and I have had NOTHING but problems! A week after the 1 year factory warranty was up my refrigerator stopped working, I lost all of the food in it. A week later it was finally fix, only to have it break again a month later! Then it was great for about 2 years... And THEN my freezer side broke, it literally just stopped working, first the ice maker, then the food wasnt freezing, then it was just done. LOST ALL OF MY FREEZER FOOD, AND IT WAS SO PACKED...ugh.Called to get it fixed, AND of course my extended warranty that I purchased after the factory one expired was already done. So yep...less than 4 years 3-4 different issues needing to be fixed, not ok. I called the company, of course they couldnt do anything to help me. I emailed back and forth with the company and they said they cant guarantee their products after the factory warranty is up, things cant last forever. Yeah ok... So basically Im done with this company, hopefully everyone starts to realize soon as well! A large expensive appliance should definitely last longer then theirs do.

We had our unit delivered in our drive way sitting on two broken pallets barely able to stand on their own. If I didn’t get them pulled inside my garage the wind would have taken them over. Needless to say the fridge does not work at all. Is almost November. The repair guy has been here twice to twice replacing parts with no luck. Basically I am screwed is what it sounds like. I have no way to eat and feed my family and keep their medications cool. I have tried several times calling and I get put on hold and eventually they hang up on me. I demand a new fridge. Not waiting more months for parts and continued efforts to get this piece of crap to work.

Bought my electric range a few years ago. Got a great deal on a discontinued model. Love the ceramic top -- easy to clean, although it no longer looks just like new. Stove top and oven work fine and I do a lot of cooking and baking. It's simple to use. Don't like appliances with too many features that make them complicated to operate. Must hold the temperature well because baked goods always get done in the amount of time recommended in the recipe. Love that it's white too. Looks so nice and bright.

This may come as a surprise to many people, but Frigidaire is NOT part of General Motors. In 1979, General Motors sold the Frigidaire line to White Consolidated Industries (WCI). Less than a decade later, in 1986, the Swedish company Electrolux purchased WCI. Today, ELECTROLUX REMAINS THE OWNER OF the FRIGIDAIRE group. So while Electrolux might have been good at making vacuum cleaners, they apparently have problems with larger appliances. I noticed an another post that somebody mentioned American made in reference to his refrigerator. I am not sure if this applies to everything with the Electrolux/Frigidaire label, but mine is clearly labeled Made in Mexico.

Purchased a brand new fridge 5 months ago. Unit stop keeping the fridge cool. Called in for a repair which did take some time to get through their stupid automated system and finally got a human to talk to. They scheduled the appt with a local repairman who came out days later... YUP it’s not bad enough you lose all your food. You have to live without a fridge for additional days. Repairman did whatever to the fridge and left. Now its 10 days later and the same issue happened. Throwing all the food out AGAIN. HUNDREDS of dollars in food spoilage for yet another repair. Had to call in again and put up with the stupid automated machine to get a human. Scheduled yet another repair and had to wait for days to arrive...but wait, the repair guy calls and says he can’t get out there and it will be additional days before he can repair the fridge. Called Frigidaire yet again and of course put up with the stupid automated system to get a human on the phone. Now scheduling another appt with another repairman for today (4 days later) waited, waited waited...8-12 goes by and nobody. I called to find out what’s what and believe it or not... the order never got placed with the repairman. On the phone for 1 hour and 15 minutes fighting with reps and managers of Frigidaire to get the fridge fixed to only get I’m sorry for the inconvenience. Got so pissed off I called the repairman who fixed it originally and is coming out tomorrow. BUYER BEWARE! A $500.00 fridge has cost me a ton of aggravation, lost a day off of work, my tenants lost 2 full fridges of food and a half day off of work and had to live out of coolers off and on for 2 weeks. FIND A BETTER PRODUCT - Frigidaire shame on you for treating your customers like this. I will never buy another product from you!

My oven does its job very well; I seldom even think about it. The ovens heat is accurate; all the bells and whistles work as designed. Also, the oven is large enough for a large turkey and side dishes, too. The oven serves my family very well.

Door handle broke on refrigerator. Freezer ok. Company replaced with 2 handles. New handle broke again. I replaced with 2nd new handle and called company as I have extended warranty. Was told warranty does not cover cosmetic damage. Took handle off freezer door and put on fridge door, which also broke. My wife and I are in our 70s & we couldnt abuse our appliances if we tried. Im sure you have had an epidemic on broken door handles on this model. I might add I was treated rather abruptly and dismissively when I called. I chose not to renew my extended warranty for obvious reasons as I plan to move off in another direction.

My land lady bought a new refrigerator from Frigidaire at Menards May of 2013. In March of 2014, the freezer went out, lost all our freezer food. Repairman came out once to inspect the problem then several days later to fix. He said the freon was out. He put some in and it worked fine until last week, thats only 4 Months later and its the same problem!! I have been without a fridge for 7 days. Menards passed the buck and so did Frigidaire, will not replace or Give refund for lost food. Repairman came on Friday to see the problem, have to wait 4 days for them coming Out and hopefully will fix it. Will never buy a Frigidaire product!!!

I am so dissatisfied with this refrigerator, all the inside walls are cracking, and the storage boxes on the door break easily, I have used it for two years and its falling apart, please consider not buying from this company.

3 appliances (stove, dishwasher, refrigerator) all gallery series. 3 headaches. Motherboard on stove went after 3 months- fixed under warranty. One burner went just before warranty expired-fixed. Dishwasher mother board went after 4 months, had it replaced by the store where I purchased it. Refrigerator ice maker stopped working, had it repaired 3 times. Finally demanded another unit from the store where I purchased it. And now refrigerator control is going haywire at a cost to me of 360.00. Im done.

I purchased a FRIGIDAIRE GALLERY, which included dishwasher, microwave, stove, oven, washer and dryer, at the end of 2012. The refer was about $2000. The ice maker started leaking. I took it apart and found the small ice tray inside the maker was cracked which allowed the water to overflow into the ice below and cause a blockage. I attempted to purchase the tray. What a fiasco. After wasting an entire morning working and searching for this part, I finally got through to the company. I was told that I am unable to purchase the $2.00 plastic ice tray separately, like LG and Samsung allow you to do. I need to replace the entire ice maker. I AM TOTALLY PISSED. The ice maker is $110.00 and the tray is $2.00. What a piece of crap. I will never purchase another FRIGIDAIRE PRODUCT EVER.

Got my money plus I have not had a mechanical issue in over six years. No freon problems. Runs great. No motor issues or electrical - just keeps working. I have another that has never had a problem for over ten years. Frigidaire builds a great school unit. You never need to worry about breakdowns or cooling problems. You get years of hassle free performance. Many of the co on the market just don't compare. Looks good. Fits well in my home. Nice color and overall look. Dials and digitals are well placed and lit. Easy to use and run. It is just a good looking addition to my home. When I picked my unit there were many options. I picked Frigidaire right away. I have not had any problems with my Frigidaire unit. It runs well and I have not had a problem with the motor or electrical in over six years. I have not lost or had to charge any Freon in the six plus years.

We bought a new Frigidaire refrigerator/top freezer about 2 months ago. (Model FFTR2021QW1). The freezer shelf sags when I put as little as 2 pieces of meat on there. A sagging shelf means half the freezer space is lost. And when I tried filling my freezer like normal - with things evenly spaced - the whole thing nearly collapsed. The companys customer service rots. So far the answers we got were, and I quote: my mom has the same refrigerator (truthfully, I dont really care); so dont put anything on the shelf (really now! So why did I buy this size model refrigerator/freezer? Or maybe the shelf is just for illustrative purposes only?); and get this: its supposed to sag. (Huh? For what purpose?). Basically, after a week of runarounds, Frigidaire wiped themselves clean from the fact that there is a defect in the shelf. I am so frustrated because now I have a completely user UNfriendly freezer.

My Frigidaire from Gallery Series started shaking and making a very loud noise, the touch front panel will not keep the temp I set, the display reads Sy under the freezer side and the refrigerator side reads EF. My meat is still frozen, but bread is not. The fridge side does not work at all. I called Frigidaire and they suggested I purchase a protection plan with them. I purchased the 4 year protection plan with Lowes when I bought the refrigerator in 2012.

Model # - FRsss2323AS0 or O Serial # -4A14107574. Order number for missing parts: ** waiting on shipment since Feb 25, 2022. Where is the tracking number. My mother has been waiting on missing parts for her new fridge since January 2022. I have called a few times just to simply get the tracking number for the order shipped out I was told on February 25, 2022. They have all the details on file from the specs as to which parts are missing (deli tray 3,4,5 which is specs 48,49) and (Crisper tray 49) as well as a fridge logo. This was covered by Mykia, she told me that the order was held but never go back to me as to why it was held. I spoke with Ann who told in early Feb. She told me by Feb 25 2022 the missing parts will be shipped. I spoke to Sirena told March 14 she hung up on me and but told me she would place me on hold to go retrieve the tracking number, enter hang up a dial tone. Someone either did not do the reorder for the missing parts or the shipped is still not out yet. Either way when a customer calls if the CS rep does not know the answer as to why the order hasnt been shipped or cant even provide the tracker number for the missing parts, this only means people are slipping on the cs service skills. From January until March 14 2022 my mother is still waiting on missing parts. WHY? Can I get a order tracking number without cs reps hanging up or just the honesty of what is really going on here. Tomorrow I will call back and just request to speak with a supervisor or manager because these are simple questions that only require simple answers. WHERE IS THE TRACKING NUMBER FOR THE MISSING PARTS???

I purchased this microwave from Lowes on 1/10/2018 and it started tripping the circuit breaker right after purchase. The repairman has worked on it four times about the breaker tripping and/or fuse blowing associated with opening the door before the unit stops. When he called Frigidaire technical support he was told that this is the way the unit is designed. We have been using a countertop unit since purchasing the unit since we cannot use this unit. I am now waiting for Frigidaire technical support approval for a full credit so I can purchase and install a new unit. Based on my experience I cannot recommend this product to potential buyers.

We bought a new home in 09/13, we upgraded our appliance package to the tune of 1800.00 dollars above the amount allotted by the builder. We had nothing but problems with the appliances. Dishwasher, stove, and now the fridge. Yes I understand they are just over 5yrs old. But when we bought the appliances we made sure of the warranties on the units. typical warranty 1yr complete, 5yr compressor. Weve had to have the fridge serviced a couple times over the years, and Frigidaire {Electrolux} has been aware that there was a problem with the compressor. So fast forward a couple months, now the unit is completely off warranty. Low and behold they will not warranty the compressor. Sorry of which they have changed their warranties to now only be 1 yr for the complete fridges, no compressor warranties beyond the year. But they would gladly sell me a NEW compressor to the cost of 495.00 canadian, shipped. But I must have a Frigidaire approved installer put it in at the cost of 695.00, bringing the total repair to 1100.00 Well we decided to just scrap the fridge since the repair is so costly, and no guarantee it would last. So why not just buy a new Fridge from another manufacturer. Oh ya did I mention Samsung, Dayco and numerous other manufacturers have increased the warranty periods on their refrigerators. The last time I ever buy a Frigidaire or Electrolux product ever. Also I will make sure as many people know as possible that they do not stand behind their product.

I purchased a new double wall oven in Oct. 2012, and was generally happy with it. The first time we tried to use the self-cleaning feature, after several months, after a while running the self clean, the oven showed an error code and then shut down. It worked fine otherwise, but we have not been able to self clean. In the past month, we have started getting the same error code (F43) when using the oven for regular cooking as well. Although we could tolerate the lack of cleaning, we are now trying to fix. Frigidaire initially would not help, as we are out of the 1-year warranty period. Then they offered to pay for parts, provided we use an authorized service technician. They sent me the 3 service technicians in my area, and 2/3 did not return my phone call. The third came out and reported that the labor alone to fix the oven would be over $400, requiring replacing of a fan and a sensor. I contacted Frigidaire again, expressing my dissatisfaction with the oven, and telling them I didnt see a reason that a new oven should require these new parts, as well as being unhappy with being forced to use a particular service company, who seemed to be charging a very large amount. Completely unhappy experience, and I will not be buying a Frigidaire again.

I contacted a repair service recommended by Frigidaire. They checked the appliance and ordered parts. When they came back and removed microwave - found it was burnt out and notified the company immediately on 6/9/14. Told me if I didnt hear from Frigidaire in a couple of days to contact them with ref. number. I contacted Frigidaire after 3 days and was told by a lovely lady the paperwork is not processed yet but she will do it and give them a week. I called back a week later and was told by that representative they were waiting for pictures etc before they can process my claim. No one told the repair company or myself this was needed. Now I have to wait for these to be processed again. Repair company emailing today. Each time I called Frigidaire I had a minimum of 20 minutes wait to talk to a representative. I have gotten Frigidaire products in past and purchased the refrigerator and top oven at the same time as the microwave but I will not be purchasing any Frigidaire products again!!

Paid $1600 for the oven which was installed January 2017, ignitor assembly needed replacement July 2017 and also April 2018. Now April 2019 needs replacement again. Oven very cheaply made and obviously there is an issue with the ignitor assembly as it keeps needing to be replaced. Luckily we bought the extended warranty (on the advice of the 1st repairman) so the repair was covered. However, I find product is inferior and Would never buy another Frigidaire. If you need a new oven stay away from this product.

I purchased the stove on 4/19/2010 from Lowes. When baking a pizza, the inside glass door shattered into pieces. Frigidaire is only willing to pay for the part - not labor. I paid $1,700 for defective merchandise. I will never purchase another Frigidaire appliance. What a rip off. Shame on them for not standing behind the product.

Frigidaire gas range - One of the burners burns way too high and hot. The manual says it can be adjusted. I had 2 service calls for this issue. Both servicemen said it was by design and there was nothing wrong with it. What??? It does not have a low setting, I cannot use this burner and it is the largest one! Frigidaire uses a third party service, AE Factory Service in Texas. Im Im Maine, they have no idea who they are sending and they dont care. Also bought was a refrigerator, and the if maker is a nightmare. The service man said, I should never buy a refrigerator with an ice maker, they never work right. He didnt bother to try to fix it. Frigidaire does not care about their customers.

I bought this oven a couple of years ago. The oven door got rusted in a little over a year. This has never happened with other brands of appliances I have purchased over the years. I called customer service and they refused to help! I am disappointed in the product and the service. Needless to say I will never be purchasing this brand again!! My family has used Frigidaire appliance for decades and so I trusted the brand. I am extremely disappointed in them! So much for brand loyalty.

In late November 2015, we remodeled our kitchen and purchased a complete suite of Frigidaire Gallery appliances. We couldnt install the dishwasher until the granite countertops had been fitted so the dishwasher went in last, a few days before Christmas. As soon as it had been plumbed in (at a cost of $120 by our Lowes kitchen fitter), a 15 minutes rinse cycle lasted three hours. I switched it off and reset the machine. Another 25 minutes cycle last four and a half hours. I called Frigidaire and they said that they couldnt get anyone out until January 2016! I called HHGregg who said that its not their normal policy but they would order us a new one, but we had to pay for it over the phone, return the old one to the store (a 64 mile round trip), and then we would get a refund on the original one. So 64 miles later, we had another dishwasher, which my husband had to install, since the kitchen fitter wouldnt come back without another charge. In February, I noticed that the side-by-side refrigerator was dropping temperature on the fridge side. It went from 38F to 14F, up and down wildly, then it would settle back at 38F, then the freezer would start to defrost. In the middle of this, we lost endless amounts of food as it completely froze in the refrigerator and defrosted food in the freezer. Customer service at Frigidaire was dreadful and they would not even guarantee that someone would call you to make an appointment for a further two business days. By this time the fridge went back to its normal temperature. I eventually got them to give me the local Frigidaire repair man and I dealt with him directly. Over period of a month or so, every time he was scheduled to come the fridge worked correctly, then froze everything in sight. Finally, we got it fixed. The damper hadnt been installed correctly and we were a filter missing. Were now holding our breath waiting for the stove or microwave to break down. I will never buy Frigidaire appliances nor will I recommend them.

This is the worst purchase I have ever made in my life! Purchased a complete Frigidaire kitchen package (Fridge Model FGSS2635TD, oven, microwave, dishwasher) from Brandsmart USA in Miami, Florida to install in my brand new remodeled kitchen. It took over 2 months to arrive due to Covid. Brought the new black stainless steel appliances/smudge proof and what a mistake. The paint chips off all the appliances. Had to have the refrigerator door handles replaced because of chipping, other parts chipping as well. Had to purchase paint to apply every time it comes off and you see the silver stainless steel underneath. After only using the microwave for a couple of weeks it stopped working. Contacted Frigidaire to have a technician repair. It has been 2 months the technician has been out to the house 3 times and cant repair. Every time he comes there is a new issue and additional parts are needed, which take forever to arrive since everything is on backorder. This last time the tech advised I would need an entire front door to the microwave, the entire inside has practically been replaced and still doesnt work. Frigidaire customer service is horrible!! I have had to contact them over 10 times to no avail. One agent had the audacity to tell me they cant provide me with a new microwave and that they are losing money on me since they have to send the repair tech!! Like I said it would have been cheaper to send a new microwave!! If they would have manufactured a quality product this would not have happened. Unfortunately, I have to continue to wait since Im still paying for these appliances that cost over $4000.00. Praying that nothing else happens to the other appliances!! If I could give less than one star I would. Never again.!! Do NOT buy!! Grave disappointment from this company! Totally dissatisfied!

Honestly so mad, I upgrade my appliances on July 2017 with Frigidaire Gallery, well just to tell the story short, the fridge cracked and the microwave stopped working. Honestly the worst $2700 that I have spent.

Frigidaire only has a one year manufacturer warranty... they dont make items last very much longer. I purchased the refrigerator in Oct. 2016 and 3 years, 4 months later, the compressor went out. Seems like newer items arent made to last. Very sad how we have become a single use society with companies like this that charge too much for such little quality.

It appears (according to service repair man) Frigidaire ss side by side PHSC239DSBO has a wiring harness issue. It falls into the drip pan shorting it out which could cost $300 for a circuit board if that would correct the problem. He states Frigidaire knows of the problem but refused to do a recall. My neighbor and husband rewired the harness and strapped it up so that it will not fall into the drip pan again. Presto, I have power to freezer side. I called Frigidaire for help and they referred me to the service man who in turn stated the repair was out of his league. So, I called back Frigidaire to get someone else. I have yet to hear from them again. In the meantime, we fixed it ourselves. If Frigidaire had only strapped the wiring harness up to begin with, I would not have a problem. It is possible that the harness could have blown my compressor. Luckily, this was not the case. Just a piece of plastic did the job.

I purchased a Frigidaire Profession French Door fridge in October 2017. It has been nothing but TROUBLE. The ice maker broke and flooded our wood floors. The cool drawer froze the vegetables and fruits. The compressor broke down. We lost hundreds of dollars in food. The fridge stinks to high heaven, in fact my whole house smells of rotten food. Weve had the approved repair people out to look at it 5 times. It now smells so bad that it must be replaced. I have cleaned it several times with every product suggested to remove smells. Frigidaire owned by Electrolux has denied our request for a replacement even though the fridge is under warranty and 7 months old. NEVER EVER BUY ANYTHING FROM FRIGIDAIRE OR ELECTROLUX!

Purchased four Frigidaire appliances on 2/25/2010. Dishwasher model # FPHD2481KFI, after many major repairs (motor and pump replacements, etc.), finally replaced with another brand in July, 2014. Total life span? 3 years and 5 months. Range model # LGEF3045KFA failed in November 2012. Total life? Two years and nine months. Microwave model #FPBM189KFA stopped heating on 10/1/2014. Lasted almost 4 years. Keeping our fingers crossed for the refrigerator.

Mine isnt as bad as everyone else, and I hope this isnt any indication for what I have to look forward to with the purchase of all my appliances. We purchased online through Lowes in Dayton, TN. My install guys went to install our Frigidaire Microwave and there was no wall back brace plate, no instructions and no screws. There was also no manuals. My Frigidaire Dishwasher had no insulation and again no manual. The stove did not have a plug and there were NO indication that we had to also purchase one. My installers did get everything installed, but it took them 5 hours- mostly to figure out how to install the microwave.

Frigidaire oven model FFEF3048LSF - Bought new 3 threes ago. Had to replace circuit board because oven was not either getting hot enough or got too hot (would not maintain proper temperature). There were melted pieces of plastic attached to circuit board. We will never buy Frigidaire again.

I purchased this refrigerator new about a year and a half ago. Within the first month, the entire refrigerator had to be replaced. Since then, both the upper and lower ice makers have been replaced and worked on multiple times. The refrigerator is now out of warranty. Since the warranty ran out, the ice maker has had to be worked on twice. I have now had to purchase an extended warranty to pay for parts and labor that should be covered under warranty since the problems began right after the purchase. I should NOT have had all these problems within this short time frame since purchase. I have called Frigidaire about 8 times in 4 days, and I still have not had a repairman to my house to fix the problem. To me, this is unacceptable. I am very disappointed, and I will never purchase a Frigidaire product again. Dealing with customer service has been a waste of everyones time!

Bought a brand new side by side Frigidaire refrigerator, and within a month it started to freeze everything on the refrigerator side. I called Frigidaire and they referred me to a repair Co., and I set up a time for the repair Co. to come out and fix it, which they did. But then a month later it broke again and started to freeze every again. To make a very long story short I have had a repair company out to fix the fridge 5 times.This last time I filed a claim to get my money back with Frigidaire because it is a joke of a product that still does not work. Well after 3 months after filing my claim and 3 months of talking with many different people at Frigidaire, who all assured me they would get right on it and get me my money back, because they all agreed it was a piece of crap that was costing them more money to fix than replace. I was just told that since the original claim was 3 months ago and that the technician was out 3 months ago, that his report was no longer valid because his report was over 30 days old. I asked what do you think could have possibly changed with the fridge since the last time the tech was out? So you think, it somehow magically repaired itself? I swear her answer was well something could have changed so we need to send someone back out or we wont process your claim. I have called them 3 or 4 times a month asking for an update since I filed the claim and each time got the same answer of sorry no updates yet then was told 3 months later that we had to start the process over again.Since I started the claim 3 months ago, I never got a single call back from them. I had to call them every single time and usually wait 30+ minutes on hold. So when I was told this as about how the tech report was more than 30 days old and had to start all over again, I nearly lost it. They have been by far the worst company I have ever dealt with in my life and I would avoid buying one of their products like the plague.

In October 2010, I purchased several Frigidaire Kitchen Appliances. The refrigerator makes a noise from time to time like a popping sound and the ice maker stop working months ago. The Electric Coil Top Range has one front burner that gets so hot. I have to change the drip pans every few weeks as they turn purple, gold and brown. Now there is a 2 inch burn mark under the drip pan and a pile of soot was found from the burner burning too hot. I am afraid a fire will start soon and I try to use the other burners. I wont be buying Frigidaire products in the future.

Updated on 05/27/2020: This is an update to a post of an original review July 18, 2019 on the Frigidaire FFAD5033R1 dehumidifier. I did receive a replacement unit from Electrolux later in the summer of 2019. I was surprised as it just showed up in a box at my door. I used the dehumidifier the rest of summer 2019 with no issues. It is now almost June of 2020 and Ive powered it up for the summer. I am very disappointed to say that its already displaying the FO error code. Not even a full summer of use to this point. Ive sent the required information to Electrolux, again. I dont understand why they dont fix whatever the issue is with these dehumidifiers, or totally scrap the design and start over.Original Review: I purchased dehumidifier in 2017, used for that summer and 2018. Turned on in 2019 and found that refrigerant had leaked out, due to rust all over evaporator coil. This explained a reddish color in water when I dumped the tank. I didnt see the rust until I removed the back cover to inspect. I contacted Customer Service. They send a form and instructions to complete for unit replacement. I complied, but its been 50 days and response. This unit was obviously rusting from the day I purchased. Ive seen other complaints with pictures showing the exact same issue that I had. The design is faulty and Frigidaire no doubt knows this, but assumes it will be out of warranty by the time it totally fails. This was the last Frigidaire product I will ever own. Buyer beware! If you do take a chance, you should probably remove whatever covers you can and inspect as soon as you get it home.

I purchased a slide-in stove, built-in microwave, dishwasher, refrigerator with freezer on bottom all professional series 3 years ago. I have had nothing but trouble with all of them since I bought them. I will never, never purchase any Frigidaire appliance again.

Frigidaire Refrigerator Model # LGHB2867PFLA: We purchased our refrigerator less than a year ago from Lowes. On November 16th the circuit board and inverter went out of the appliance. Got word today the part will not be available until December 8th. Mind you the appliance is only 10 months old. I will never buy another Frigidaire appliance. Im only giving it one star due to the fact that its the least amount I can rate Frigidaire.

Poor product and worse help from Frigidaire: New refrigerator. No ice. Replaced ice maker. No water. No ice after waiting two months for a parts. Angela ** and Sharon ** whom are difficult and don’t even return calls. Tried the president of Electrolux. Spoke with asst. Rita **. No return call. Hope people read this before buying any Electrolux or Frigidaire product. Started Sept 7 and still as of Nov 7 not repaired.

Bought over $6000 of appliances while renovating my kitchen (less than three years ago). First issue arose when cast iron grates on dual fuel range had peeling paint off grates. Called when the stove was about 8 months old. Told there was no warranty and if I wanted something better looking, I needed to buy new grates. I did, supposedly got a 50% discount but grates were still nearly $100. Just had my 5th service call for icemaker repair... each time after paying $130 service call always requiring parts to fix... spent around $800 in repairs so far. Tried to speak to customer service about my frustration and high cost of obviously defective product. No offer of compensation other than 50% off parts ordered from them, big deal. I even tried to speak to a supervisor and got no other offers of help or even trying to remedy my situation. Not to mention a cracked piece of plastic on the top of my freezer door damaged by the repairman that cannot be replaced... Frigidaire does not sell this part and I need a whole new door... absolutely ridiculous and poor service after spending my hard earned money on several appliances... I would never purchase again. I have a 14 year old whirlpool fridge that is an extra-- still in use in my garage. I have done nothing other than replace the water filter. Never one ounce of trouble. Next time I will buy whirlpool.

I purchased a Frigidaire Gallery refrigerator back in November 2011. It had the refrigerator on top and the freezer drawer was on the bottom. The Icemaker that dispensed ice was up in the freezer section. I found a couple weeks ago after pulling the refrigerator out to investigate something that there was a chunk of ice that had eaten its way through the back of the refrigerator and was rusting up all around it. When the repairman came out, he said it was a common defect found with this model (#FGHB2844LF7) because Frigidaire had not put any sealant around the ice maker so the air from the fridge was making direct contact with the air in the ice maker and was causing ice buildup in the ice maker which built up over time. The result was that the build up of ice ate a hole through the back of the refrigerator and that it was losing efficiency. The worst part was that as the ice would melt and drip down over time, it was slowly working into the wood floor and causing it to warp. If you have this product, I would look into this to ensure you dont have the issue. The repairman said this product should have been recalled years ago.

Frigidaire is not standing behind their product. The control panel on our 6 year Frigidaire Professional Series double oven wall started blinking. We already replaced the control panel in 2013. We were incredulous. We called Frigidaire and were told, The blinking lights signified the control panel appeared to be broken. They advised us to have a certified repair man visit to be sure it was the control panel. We did ($80). It was; so we called them back and ordered it. They took our order. 18 days later we called. They said they did not have the part and had refunded our money. They never notified us.Today Frigidaire told me they discontinued the stove and have no parts available. I searched online and called local stores. No parts available for a 6 year old stove. They did not tell us this when they advised us to get the repair person. We expect a stove to last much more than 6 years and are very upset the control panel would malfunction twice in 6 years!!! They offered us nothing. We are very upset since Frigidaire was always a name we trusted. Never again.

Electronic control to Frigidaire Dishwasher model PLDB998CCO, part 154445803 has been discontinued with no compatible parts listed. My dishwasher is 9 years old and needs an electronic control. I called Frigidaire who could offer no help or guidance. Now, I must replace a dishwasher because a company decided to stop making a necessary part. This should be considered criminal.

People are on this site are here for two reasons: to make a complaints or to review a product. To those who are reviewing, this is for you. I purchased 4 Frigidaire appliances from Pacific Sales in Irvine CA in October of 2011. Within 8 months, I had 7 service calls for dishwasher leaking twice, Magnatron replacement twice and door repair on microwave, and refrigerator drawer breaking and replacement of ice maker. 2 1/2 years later my once quiet dishwasher competes with my refrigerator, my microwave is making funny noises so much that we have a replacement standing by in the garage, the stainless steel range is peeling and the refrigerator back is sopping wet with condensation, not to mention that it runs LOUDLY 24 hours a day. This was $4700 worth of appliances! Now I guess we should have purchased the extended warranties, however I felt that my last (cheap) appliances lasted (hot point range and dishwasher 16 years & Kenmore refrigerator 22 years) so it wasnt necessary. Yesterday, I spoke to Frigidaire customer service? because the repairman advised me to do so. What I received was a telemarketing service doing a hard sell for an extended warranty service for $269. Really? Like receiving numerous Last Chance Extended Warranty service notifications in the mail for the last 2 1/2 years wasnt enough. The representatives could not explain to me why their appliances can only be expected to last for one year. So I am now (after time wasted with repairmen & Frigidaire sales people) looking for a new refrigerator, taking that stand by Frigidaire microwave back to Home Depot, reviewing dishwashers online and peeling my range. My advise is DO NO BUY FRIGIDAIRE APPLIANCES!

We bought all new appliances 4 years ago and have had to have the dishwasher repaired twice in under 3 years. The console assembly had to be replaced both time costing approximately $500. Now the microwave has stopped working. It smells like something has burned out as there is an electrical smell. Who knows if it can be repaired or not. Now Im waiting for something to go wrong with the stove and fridge. I would caution everyone to steer away from Frigidaire products as they should last longer than a couple of years.

My fridge has not worked since I purchased it in March. It is under warranty and Frigidaire keeps sending people here to look at it. As a result, we had to purchase another fridge (we didnt get another Frigidaire) in the meantime while we worked on replacing this one. The repairman deemed my fridge dead twice and it still wasnt enough for them to replace it. The repairman has been to my house about twice a month since March. As a result, they are now replacing three parts in a brand new fridge to attempt to fix it because yet again, they refuse to replace a brand new fridge even though its under warranty. I have called and left multiple messages on voicemails and have not received a callback. However, in their notes, they have that they called and left me voicemails (which is not true at all). This has been a very frustrating process. The parts to my fridge were suppose to be ordered three weeks ago and when I just called, they were not even ordered yet. Sharon, one of the corp. supervisors, was very helpful and said she would overnight them to repair company. Hopefully, this nightmare ends soon but I am not confident it will. I will never purchase another Frigidaire product again and I dont recommend buying any of their products.

Bought a Frigidaire fridge from Lowes. Stopped working after 6 weeks. Talked to Lowes about getting it looked at. They told me I had to go through Frigidaire. Spoke with them, they were extremely rude right off the bat. They also changed the appointment date on me twice without me knowing. At this point I just worked on the fridge myself and got it to work. Called to cancel appointment very politely and yet again the same woman on the phone was one of the rudest people Ive ever spoken with, unprovoked. Avoiding business with this company going further.

I have a Frigidaire refrigerator that I purchased a few years ago model number frt18qrhw. This refrigerator has been nothing but trouble. I had the compressor changed and I always had water inside the fridge. The last time I had someone come to fix it, he found a wrapping that was not removed from behind the coil had worked its way down and blocked the drain hole therefore the water could not run into the cup and down the drain and it was coming inside the fridge. Someone forgot to take that piece of wrapper out when they installed the coil. I am very disappointed with Frigidaire and I will never buy another product made by them. I kept the piece of wrapping that I removed from the freezer for proof.

We remodeled a year ago & I deeply regret not reading these reviews prior to buying the complete set of Frigidaire Gallery appliances. Refrigerator - French door - side by side: Ice maker has not worked properly since we have had the Refrigerator. Completely stopped making ice - technician has been out twice - extended delay time in getting parts. Noisiest Refrigerator we have ever had. Now the replacement water filter ($45) will not click into place & neither will the old one. Dishwasher: Again very noisy. Stays stuck in cycle - technician out twice. Doesnt clean as well as previous dishwashers. Serious quality issues. I will not buy Frigidaire products again.

DO NOT BUY FROM FRIGIDAIRE. I bought this refrigerator last year about 4 months before the 1 year warranty expired. My refrigerator got a crack on the floor; Frigidaire send a company to taped, they drill a nasty hole next to the crack without my permission. For whatever reason they did they never got my authorization, then the tape came off a few days later after was applied. That’s when I saw the hole next to the crack, Frigidaire offer to send another company for a second opinion. The company came and told me was unrepairable. I call again and they said that they were sending other companies. They schedule me about 6 times holding my time for 5 hours every time. I called Frigidaire and spent minutes on the phone explain every representative the same issue. They all reschedule me, no one shows up. No one ever fix or replace my fridge. Even one of the companies they sent out told me that Frigidaire was one of the most awful companies to deal while you have an issue, they stated that is just a cosmetic problem and isn’t affecting the function of the refrigerator. Now I stuck here with this suite of appliances from Frigidaire with a hole, a crack and a tape sticking off my Refrigerator. If I ever knew this I WILL NEVER BUY FROM FRIGIDAIRE AND OF COURSE I WILL NEVER BUY AGAIN.

Keeps losing refrigerant. I have had this freezer for 4 and 1/2 years, the tech just left. This is the 3rd time it has needed service, all for the same issue. It has taken 3 to 4 calls before its “fixed”, at least until next year. Once a year I have to call them, this is just ridiculous, cause they do not want to replace their product. I will not buy another appliance from Frigidaire. It’s sad because it was almost always a good company before Electrolux bought them. Thing is I have a 22 year old Electrolux vacuum that I love.

We bought several Frigidaire appliances, including a stove and refrigerator. We purchased the extended warranty on all of the appliances. We have had nothing but trouble with the stove and refrigerator. Both these appliances have been serviced at least 3 times and yet the problems persist. Because the warranty has expired, they will not service them any more, yet the same issues remain. The oven takes forever to heat up, even on quick preheat, and signals that it has reached the pre-set heat level, 200 degrees before reaching it. The fridge leaks water from the ice maker which then freezes on the shelf just above the freezer compartment. We are extremely frustrated and feel the appliances should have been repaired properly in the first place and should be repaired even though the warranty has expired. There is obviously a factory defect in both the stove and fridge. These problems existed from day one. If we could give less than one star, we would, and I would certainly not recommend Frigidaire appliances to any of my friends or relatives.

Purchased the group of appliances. Dishwasher, stove, refrigerator and microwave. Junk appliances. Dishwasher stinks and does not barely clean or get warm. Refrigerator top freezer does not shut securely. I have replaced the gasket and that is more junk from Frigidaire. Stove, the oven does not work. Destroyed foil (Reynolds) then oven cleaner does not clean up only leaves more of a mess in bottom. I am soooo disappointed with these appliances. Im stuck with them now as too much time has passed. I just dont want others to be fooled by the appearance of the Gallery Group. They are junk. I would never buy Frigidaire item again.

I had Frigidaire microwave over the range at home. It only lasted 4 year. I had a professional technician over to examine. He found out the product is defective because of control board and magnetrod. These 2 key parts only last 4 years. It showed the poor quality of the product. I had to buy a new one. I used Frigidaire refrigerator for only one year, and one part (timer) got broken. I had to order a new part to replace. It costed me $200+ total for labor and part to fix it. I am not satisfied with Frigidaire brand and will not recommend anyone to buy the brand. The manufacturer (Electrolux in Mississauga, Ontario) had a terrible customer service.

Frigidaire Gallery (side by side with freezer on the bottom) was purchased four years ago, we have had the repairman to my house for repairs on an average of twice a year. Now, the drain is stopped up, the repairman advised this problem is common on this type of freezer (on the bottom). We have asked to returned this hunk of junk. They will not accept it either. RECOMMENDATION -- purchase a BASIC refrigerator freezer. Extended Service Program a MUST.

2015 we bought all new Frigidaire appliances. Very disappointed. Refrigerator back Iced up and rusted out. Frigidaires fix was to put a 1 and 1/4 thick foam on the back of the frig. Now the fridge sticks out even further from the wall, I wouldnt be able to see if it were iced over with the foam on the back, and the ice machine hasnt worked the same since the repair. Our double oven burns food on the edges. Frigidaire put one of the largest burners towards the back so that the heat from the burner melts the face of the control board. Had it replaced once already and it is melted again. Our Dishwasher wont work on all the setting. If we select Power wash, we end up with water all over the floor. We get constant power failures also. If I could give a zero rating I would. Im surprised this company hasnt been sued. Last I spoke to Frigidaire, I was told that they could help me find a service provider and that once I pot them to fix the issue, they could then offer me an extended warranty. Seriously???

Frigidaire recommended a service rep for the Kingsport, TN area to repair an oven door inner glass. I took the oven door along with the Frigidaire Range model number and serial number and the manual that was supplied with the stove to Milhorn Appliance Co., Kingsport, TN. I was given an estimate to replace the door glass of $59.95 plus $50.00 labor. It was to be picked up the following Wednesday. When I called to verify the pick-up, I was told that the price now would be $170.74. Milhorn would not return the door without the glass. The range cost $595. I would not have agreed to the increased price. I would have bought another stove. Frigidaire continues to recommend this shop.

My microwave at home is an OTR from Frigidaire. 1 month out of mfg warranty, it stopped working in the middle of cooking some steam-fresh veggies on July 23rd. I called the service dept and they had me purchase a 1 year extended warranty for about $30 and then created a service tech visit for me. A few days later, I got an email saying the service visit was scheduled for August 27th (more than 30 days!). I called and asked if there would be anything shorter than 30+ days and was reassured that Frigidaire would find a new date that wasnt so far out as they agreed it was a very long wait time. I never got a call back on that and never got a new service window or scheduled time.So Aug 27th came and I called Frigidaire again to make sure this was still scheduled in the system because I never got any confirmation call in the week leading up to the appointment. I was assured this service visit was still scheduled, so my husband stayed home from work all day to wait for the technician. The service tech never showed up (I called them every hour during their 8 AM - 5 PM window and they never answered or returned my voicemails). So I called Frigidaire back and they said they would try to get another service tech scheduled. The next day, I got a call back and was told they couldnt find a service tech, so they would do a product exchange and I would get the details within 2 days.So this morning, it had been 2 days and I still hadnt heard about the exchange details, so I called Frigidaire back. They told me that they will have the ticket for review for 6-8 business days and they will let me know on September 10th if they are able to find a new service tech or if they will do the exchange AND they said that if they do the exchange, I will now be responsible to pay the delivery and installation fees. So it will be 49 days from my initial issue before I find out what the (hopefully) final resolution will be. I was told by the supervisor on this last call that she firmly believes this is a good customer service practice.

Bought a Frigidaire refrigerator 6 months ago. It stopped working this past Monday. Lost all my food, contacted Sears where I bought it. They would not do anything about it. Told me to contact Frigidaire customer service. They were no help at all. Could not get anyone out to fix until 3 days later. Too late, 200 to 300 dollars worth of food that was in fridge went to the dump. They had the balls to offer me 25 dollars to help on replacing food so service tech came out on Thursday. He was very helpful, the only one had sense but didnt have part to fix so had to order part.So its going to be another 3 days for the part to arrive. They dont care whether they can help you or not. All they could say was, Thats all I can do. So anyone buying this product better think about buying any Frigidaire product because they lie about speedy service and warranty is not worth a damn. I will not purchase any more of their product. Its nothing but junk.

I have had 2 brand new houses with Frigidaire appliances. The first set we chose, getting better than contractor-grade items, paying extra. The second house, we had no choice in brands, only color. Basically, we hate them. Both fridges have pooped out and needed fixing, and the first one was twice, going over a week without a fridge. Second one was covered by warranty, and ok so far (now 4 yrs). But many other problems - many broken door shelves - this last fridge, 4 times, as well as replacing the cheapo drawers, cracking several times at the corners. We started just Gorilla Gluing them and refuse to buy anymore.And now, out of nowhere, our stovetop cracked while I slid a pot across to another burner. No clue why. And aside from this, it is so hard to clean! My mother-in-law saw where it wouldn’t come clean and kept scrubbing it until she finally realized it was not burned on food, but actually scratches she was making deeper! The time it takes to clean right, with many steps, just makes me not even want to use it to begin with. And then there is the dishwasher - both that Ive owned have never cleaned right - the one we have now has to be cleaned out so often. The cheap dishwashers we had in apartments cleaned better than both of my Frigidaires have. Never will buy again!

I purchased a 24 Frigidaire wall oven with broiler (model number fgb24t3ec) in in March of 2009. The hinge has dislodged from oven 5 times. Also, when the oven is hot, the door gets stuck, and wont open. Frigidaire states no recall on this product, and no complaints similar to mine.

I purchased a Gallery Refrigerator from Frigidaire on 11/30/14 and took delivery of the refrigerator 1/18/15 due to my home being remodeled. Upon delivery the refrigerator crisper drawer mounting brackets were broken off completely (essentially the side walls were punctured). I then called Frigidaire Customer Service and they sent a tech out who evaluated the unit and deemed it non-repairable. It is now 3/12/15 and I am still stuck with a refrigerator that is broken despite the fact that I purchased a brand new unit. In order to use any of the drawers - I have to pull them out of the refrigerator and put them on the ground to remove or add items and then put the drawer back into the refrigerator. Every week for the past 5 weeks their customer service has assured me that this should be resolved in the next 24-48 hours - but I get nothing. I am extremely upset at this point. I would not recommend anyone to purchase from this company and I could not be more dissatisfied. I am still waiting for a remedy but nobody over there seems to care despite the fact that I gave them my money. I need help!

I purchased a Frigidaire Gallery gas Range from Sears. In 4 months the touch pad stopped working. First one number didnt respond. So, we stopped using the 1 digit. Soon another then another stopped working. The Sears warranty was invalid. So I replaced the $120 touch pad myself. While taking out the old part I noticed how poorly the thing was put together. All the screws were over-torqued cracking the plastic parts in many places. I replaced the touch pad and it worked fine.Then 2 more months went by and the electronic brain shorted out in a thunderstorm. Again, Sears would not do anything about it so I replaced the part myself. Now the new Sears replacement touch pad is starting to not work again! We now have to cook without the #3. So 350 degrees is 400 degrees or 299. It is so frustrating. We bought a whole suite of appliances. Frigidaire dishwasher was so bad that we had Sears come and get it the day after it was installed and they replaced it with a Kenmore when I complained repeatedly. The refrigerator works, but is noisy. I will never shop at Sears again and I recommend that you buy nothing there. They do not back up what they sell!