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Speed Queen Accesorios
Speed Queen Accesorios

Speed Queen Appliance Códigos de error

Ningún otro equipo de lavandería está construido de manera más resistente para durar más. Y sus máquinas son solo el comienzo. Desde su fuerza laboral dedicada hasta sus socios de distribución mejor calificados, nadie está comprometido con la limpieza como Speed ??Queen.


Lavadora Códigos de error

CĂłdigo: Alrm
PROBLEMA: Puerta de alarma de rotura
FIX: Puerta de servicio o interruptores de la caja fuerte.

CODE: puerta
PROBLEMA: Indicador de puerta abierta
FIX: Cierre la puerta si está abierta. Si la puerta no está abierta, revise el interruptor de la puerta para ver si hay un cableado incorrecto.

CĂ“DIGO: E:00
PROBLEMA: Error general
FIX: Vuelva a apuntar la microvarilla e inténtelo de nuevo.

CODE: E:01
PROBLEMA: Error de proximidad
FIX: La micro-varilla está mal orientada hacia el comunicador de infrarrojos. Vuelva a apuntar la micro-varilla e inténtelo de nuevo.

CODE: E:02
PROBLEMA: DesconexiĂłn de la comunicaciĂłn por infrarrojos
FIX: La micro-varilla se ha retirado antes de completar la comunicación. Vuelva a apuntar la microvarilla e inténtelo de nuevo.

CĂ“DIGO: E:05
PROBLEMA: Comunicación de valor no válido
FIX: Este error se produce cuando se ha descargado un código no válido del micro-varilla al control electrónico. Vuelva a apuntar la microvarilla e inténtelo de nuevo.

CĂ“DIGO: E:07
PROBLEMA: Control inoperante
FIX: Sustituir la placa de control.

CODE: E:08
PROBLEMA: Control inoperante
FIX: Sustituir la placa de control.

CĂ“DIGO: E:09
PROBLEMA: Error de proximidad
FIX: La micro-varilla se ha retirado antes de completar la comunicación. Vuelva a apuntar la microvarilla e inténtelo de nuevo.

CODE: E:0B
PROBLEMA: DesconexiĂłn de la comunicaciĂłn IR
FIX: La micro-varilla se ha retirado antes de completar la comunicación. Vuelva a apuntar la microvarilla e inténtelo de nuevo.

CODE: E:0C
PROBLEMA: DesconexiĂłn de la comunicaciĂłn IR
FIX: La micro-varilla se ha retirado antes de completar la comunicación. Vuelva a apuntar la microvarilla e inténtelo de nuevo.

CĂ“DIGO: E:0d
PROBLEMA: Error en el presostato
FIX: Comprobar que las mangueras de llenado y vaciado no estén obstruidas o dobladas y comprobar el circuito eléctrico. Sustituir en caso de que esté defectuoso.

CĂ“DIGO: E:0F
PROBLEMA: ComunicaciĂłn por infrarrojos programada en off
FIX: Reprograme el comunicador de infrarrojos encendido y habilite manualmente el IR en el control. Vuelva a apuntar la microvarilla e inténtelo de nuevo.

CODE: E:dF
PROBLEMA: Fallo de accionamiento
FIX: Compruebe el motor y el circuito del tacómetro abierto. Desconecte la alimentación y reinicie la máquina para restablecerla.

CODE: E:dL
PROBLEMA: Error de bloqueo de puerta
FIX: Abra y cierre la puerta. Compruebe la cerradura de la puerta y los interruptores.

CĂ“DIGO: E:dO
PROBLEMA: Puerta abierta durante el ciclo de funcionamiento
FIX: Asegúrese de que la puerta está bien cerrada. Compruebe si la cerradura de la puerta y los interruptores están defectuosos.

CĂ“DIGO: E:dr
PROBLEMA: Error de drenaje
FIX: Se ha superado el tiempo máximo de drenaje o se sigue detectando agua al final del ciclo de centrifugado.

CĂ“DIGO: E:FL
PROBLEMA: Error de llenado
FIX: El presostato no se abre en 30 minutos en cualquier ciclo de agitaciĂłn de llenado.

CĂ“DIGO: E:HT
PROBLEMA: Error del calentador
FIX: Reemplace el componente del circuito de calor malo.

CODE: E:OP
PROBLEMA: Error de sensor de temperatura abierto
FIX: Sustituya el sensor de temperatura.

CODE: E:Pr
PROBLEMA: Error de secuencia del presostato
FIX: Sustituir el presostato.

CODE: E:SH
PROBLEMA: Error de sensor de temperatura en cortocircuito
FIX: Reemplace el sensor de temperatura.

CODE: E:SP
PROBLEMA: Error de comunicaciĂłn SPI
FIX: Este error está causado por un transformador desenchufado o un cableado incorrecto en el control del motor.

CODE: E:Ub
PROBLEMA: Error de desequilibrio
FIX: Redistribuye la carga y ejecuta el ciclo.

CODE: EC:00
PROBLEMA: Error general de comunicaciĂłn
FIX: Problema de comunicaciĂłn. Pruebe la tarjeta de nuevo.

CODE: EC:02
PROBLEMA: Error de tiempo de espera
FIX: Problema de comunicaciĂłn. Pruebe la tarjeta de nuevo.

CODE: EC:03
PROBLEMA: Código de comando no válido
FIX: Tipo de máquina incorrecto. Antes de descargar, asegúrese de que los datos son actuales para el tipo de máquina.

CĂ“DIGO: EC:05
PROBLEMA: Datos no válidos o fuera de rango
FIX: Tipo de máquina incorrecto. Antes de descargar, asegúrese de que los datos son actuales para el tipo de máquina.


Secadora Códigos de error

ERROR: EC:2b
PROBLEMA: Fallo en el flash de prueba de diagnĂłstico
FIX: El lector de tarjetas puede necesitar ser reemplazado.

ERROR: EC:2C
PROBLEMA: Dispositivo Biberon o No-Biberon defectuoso
FIX: El lector de tarjetas puede necesitar ser reemplazado.

ERROR: EC:2d
PROBLEMA: ActualizaciĂłn de firmware fallida S/W (software) no intacto
FIX: El lector de tarjetas puede necesitar ser reemplazado.

ERROR: EC:2E
PROBLEMA: ActualizaciĂłn de firmware fallida S/W (software) no intacto
FIX: El lector de tarjetas puede necesitar ser reemplazado.

ERROR: EC:2F
PROBLEMA: Actualizaciones de firmware, S/W no intacto
FIX: El lector de tarjetas puede necesitar ser reemplazado.

ERROR: EC:30
PROBLEMA: Error de tiempo de espera
FIX: El lector de tarjetas puede necesitar ser reemplazado.

ERROR: EC:31
PROBLEMA: Tarjeta en lista caliente insertada en el lector
FIX: Si la tarjeta está en lista caliente, el control destruirá la tarjeta.

ERROR: EC:50
PROBLEMA: Error de lectura del monedero de lealtad
FIX: Prueba la tarjeta de nuevo. Si el error persiste, es posible que haya que sustituir la tarjeta.

ERROR: EC:56
PROBLEMA: Error de escritura del monedero de fidelidad
FIX: Pruebe la tarjeta de nuevo. Si el error persiste, es posible que haya que sustituir la tarjeta.

ERROR: EI:00
PROBLEMA: Error general de comunicaciĂłn
FIX: Vuelve a apuntar la micro-varilla e inténtalo de nuevo.

ERROR: EI:01
PROBLEMA: Mala transmisiĂłn
FIX: Vuelve a apuntar la microvarilla e inténtalo de nuevo.

ERROR: EI:02
PROBLEMA: Tiempo de espera del dispositivo
FIX: Vuelve a apuntar la microvarilla e inténtalo de nuevo.

ERROR: EI:03
PROBLEMA: Código de comando inválido
FIX: Tipo de máquina incorrecto. Antes de descargar, asegúrese de que los datos son actuales para el tipo de máquina.

ERROR: EI:04
PROBLEMA: Esperando solicitud de carga
FIX: Vuelve a apuntar la microvarilla e inténtalo de nuevo.

ERROR: EI:05
PROBLEMA: Datos no válidos o fuera de rango
FIX: Tipo de máquina incorrecto. Antes de descargar, asegúrese de que los datos son actuales para el tipo de máquina.

ERROR: EI:06
PROBLEMA: Código de datos no válido
FIX: Tipo de máquina incorrecto. Antes de descargar, asegúrese de que los datos son actuales para el tipo de máquina.

ERROR: EI:07
PROBLEMA: Error al escribir en el RTC
FIX: El control puede necesitar ser reemplazado.

ERROR: EI:08
PROBLEMA: Error de escritura en la EEPROM
FIX: El control puede necesitar ser reemplazado.

ERROR: EI:09
PROBLEMA: Error CRC-16
FIX: Vuelve a apuntar la microvarilla e inténtalo de nuevo.

ERROR: EI:0A
PROBLEMA: Tipo de máquina no válida / Error de proximidad
FIX: Tipo de máquina incorrecto. Antes de descargar, asegúrese de que los datos son actuales para el tipo de máquina. Vuelva a apuntar la microvarilla e inténtelo de nuevo.

ERROR: EI:0F
PROBLEMA: Despertar inválido de IR deshabilitado
FIX: Habilita manualmente la FI en el control y vuelve a apuntar la microvarilla e inténtalo de nuevo.

ERROR: ERR / Err
PROBLEMA: Error de moneda
FIX: Compruebe la zona de caĂ­da de las monedas y elimine cualquier obstrucciĂłn.

ERROR: APAGADO
PROBLEMA: AverĂ­a en el error de apagado de la alarma
FIX: Revise los interruptores de la puerta o del monedero.

ERROR: OP
PROBLEMA: Termistor abierto
FIX: Reemplace el termistor.

ERROR: Punto decimal más a la derecha encendido
PROBLEMA: Error de comunicaciĂłn de red
FIX: Espere a que desaparezca el error. Si el error no desaparece en un minuto, desconecte la alimentaciĂłn de la unidad y vuelva a encenderla. Si el error persiste, es posible que sea necesario sustituir la tarjeta de red de control.

ERROR: SH
PROBLEMA: Termistor en cortocircuito
FIX: Sustituya el termistor.



Speed Queen Códigos de error del aparato

Speed Queen códigos de avería del aparato

Speed Queen códigos de diagnóstico del aparato

Speed Queen símbolos de error del aparato

Speed Queen fallos comunes del aparato


Reseñas de productos:

We got this washer because our previous cheap one stopped working after 3 y
We got this washer because our previous cheap one stopped working after 3 years. We got the very expensive Speed Queen on the advice of the repair technician who didnt think our other relatively new washer was worth the cost of repairing it. So I asked for his advice on the best quality machine with the least problems and this brand was his recommendation. I am SO MAD we wasted so much money on this piece of garbage! Ive had it repaired 3 times already (owned it LESS THAN 1 YEAR) and Im going to have to have it repaired AGAIN because it is not draining water AGAIN. The repairman was literally here 2 days ago. It also doesnt get clothes very clean. DONT BUY IT. For reference I have a Model AWN43RSN115TW01 which is Product Code TR3000WN.
Publicado: May 3, 2020
Tracy of Paso Robles, CA
Fuente: consumeraffairs.com

This dryer consistently takes at least two cycles to dry clothes. The exhau
This dryer consistently takes at least two cycles to dry clothes. The exhaust duct has been checked to be clean and Speed Queen serviceman has stated there is nothing wrong with this dryer. We bought this brand because they are the brand you see in laundromats and it has been reliable but I hate to think of the money wasted on drying each load at least twice.
Publicado: February 24, 2019
Charles of Quarryville, PA
Fuente: consumeraffairs.com

We purchased a Speed Queen Washing Machine in 2017 after it was highly reco
We purchased a Speed Queen Washing Machine in 2017 after it was highly recommended to us by a trusted appliance technician and internet research. The washing machine worked satisfactorily until approximately five weeks ago. Water was noticed under the machine after doing a load of laundry. We thought it might be due to our water well/septic system because of very wet weather. We waited to do any further laundry until the septic tanks were drained. After the septic tanks were drained, a load of laundry was started and our laundry room flooded. We contacted an appliance technician who informed us the wash tub was cracked. A major repair. Since he did not perform warranty work on Speed Queen machines, we contacted Speed Queen customer service and a technician came out. He informed me that he ordered the tub replacement from Speed Queen but could not give me any information about when the tub would arrive. I contacted him two days later since I had not heard from him about when to expect the tub replacement, and my husband had an upcoming surgery and would need clean sheets, towels etc. after surgery. The technician informed me that he still had no information about the parts arrival from Speed Queen. I called Speed Queen customer service the same day but they had no information on the arrival of the part. Two days later, a Friday, I was able to learn from customer service (when I called back) that the part would arrive the following Tuesday. I contacted the technician, who still had not been notified of the parts arrival by Speed Queen, and we scheduled an appointment for Wednesday morning. The tub replacement arrived in a defective state and could not be installed. The technician contacted Speed Queen before he left my home that Wednesday morning to request a second tub replacement since the one sent was defective. No one could provide him with an arrival date for the second tub replacement. I called Speed Queen the same day and the customer service representative told me shipment of the part would be expedited. When I checked with the technician two days later, again on a Friday, he informed me that he had heard nothing from Speed Queen. I reached out to Speed Queen immediately and after numerous phone calls learned the tub replacement was not expedited (though I was previously told otherwise) but was due to arrive the following Tuesday. The technician was again scheduled to install it on a Wednesday morning. This never happened because the (second) tub replacement did not arrive according to the technician. Speed Queen claimed it did. Both my husband and I contacted Speed Queen customer service that Wednesday and both of us were informed by two different representatives that the tub replacement (now the third attempt to obtain this part) would be overnighted directly to our home, not the technicians address. Based on their representation, we scheduled an appointment with a different Speed Queen technician to install the tub replacement. The representation by Speed Queen turned out to be untrue. The tub replacement did not arrive the next day as we were told. The repair appointment had to be cancelled. That day, customer service told us the matter had been turned over to management and they had no details or information about when the part would reach us as technical oversaw that. We requested a call back from customer service once they were able to obtain this information from management or technical but no one contacted us. I received an email letting me know that customer service did not know anything about when the part would be shipped. In frustration, I reached out again to customer service several times the following day. They had different stories every time; no one could give me any information on when we would receive the tub replacement. A week later, Speed Queen has yet to contact us about the status of sending the tub replacement to repair our washing machine. Speed Queens misrepresentations and inaction forced us to purchase a new washing machine this week. Its customer service department is unlike any I have encountered. They give misinform nation and misrepresentations. They provide no actual information or assistance to the customer. They demean customers and give the clear impression that Speed Queen could care less if the customers washer is repaired or not. Because of our awful experience with Speed Queen, I cannot recommend its washing machine to anyone. Instead, I recommend avoiding this brand.
Publicado: February 18, 2021
Gage of Friendswood, TX
Fuente: consumeraffairs.com

Since day one the speed queen has had issues. Lately it stops all lights fl
Since day one the speed queen has had issues. Lately it stops all lights flashing. Takes repairman a week then another week for parts. Wash one load without issue then it start yet again. The lid lock was said to be issue last time but clearly has more issues. Big mistake purchase.
Publicado: October 16, 2020
Josh of Wilson, NC
Fuente: consumeraffairs.com

Very, Very, Very, Disappointed. Lousy cleaning - Lousy Drying. Terrible, Te
Very, Very, Very, Disappointed. Lousy cleaning - Lousy Drying. Terrible, Terrible equipment. Washer and Dryer do not work as I expected. They are noisy, do not wash or dry clothes very well. I have owned FOUR sets of Washer Dryers over the last 30+ years, leaving them in the homes I move from. Washer has ruined some of my clothes, even on the delicate cycle! The clothes are almost dripping when the wash cycle is done. Soap does not get dispersed very well, with soap splotches on cotton items. On top of lousy functioning, the top of the top loading washer is warped. The manufacturer says they make them that way on purpose. WTF For???? GIVE ME A BREAK - BUILT WITH A WARPED TOP??? Most money I ever spent for a washer and dryer and I feel like I have been had.
Publicado: April 21, 2020
Dominique of Salt Lake City, UT
Fuente: consumeraffairs.com

I bought a Speed Queen washer fall 2020 based on its stellar reputation. I
I bought a Speed Queen washer fall 2020 based on its stellar reputation. I was sorely mistaken. I’ve had the tide pods not devolve and clothes come out with dirt still on them—-dirt —like something as simple as milk that should have easily washed out. Someone on these reviews correctly called the wash cycle a “soothing bath.” The drum does not agitate. Often the clothes are weakly spun and too wet for the dryer. The lid lock is a complete nuisance. They put that on there so you can’t see how feeble the agitation cycle is! The plastic bleach dispenser discolored after 1 month of use. The cycles are awful and LONG, which wouldn’t be bad if it were doing something. I have to agree with Every one-star review on here—HEED THE WARNING! The machine makes doing laundry an even worse task than it is. SHAME ON YOU SPEED QUEEN...SHAME SHAME SHAME...OR SHAM SHAM SHAM!
Publicado: March 12, 2021
Melissa of Greensburg, PA
Fuente: consumeraffairs.com

Compré mi Speed Queen TR5 en diciembre, después de haber tenido varias Wh
Compré mi Speed Queen TR5 en diciembre, después de haber tenido varias Whirlpools mediocres a lo largo de los años. Antes de tomar mi decisión, miré más lavadoras de las que me gustaría admitir, leyendo reseñas, comparando características, viendo vídeos de YouTube de gente revisando y lavando ropa en varias máquinas. De verdad. Mi cabeza se sentía como el ciclo de centrifugado.
Publicado: May 18, 2020
Ella of Saint Cloud, FL
Fuente: consumeraffairs.com

I can choose the amount of water I need for the size of laundry I’m
I can choose the amount of water I need for the size of laundry I’m washing. It cleans a very large or a small delicate load equally! It is quiet and very user friendly. And best of all, it’s faster than the average washer even when I use the twice rinse cycle.
Publicado: February 7, 2019
N of Chandler, AZ
Fuente: consumeraffairs.com

Purchased a matched set Speed Queen washer/dryer in June of 2013. We experi
Purchased a matched set Speed Queen washer/dryer in June of 2013. We experienced burning smells from the dryer from day one, but really didnt think much of it. Finally, in September of 2017, the smell got really bad so we called the repairman. When he opened it up, he couldnt believe the mess he saw inside. The machine had bad connectors from day one and they had finally gotten to the point where they burned so badly inside, they almost started a fire. The repairman said it was a manufacturer defect and to contact the company. We did, and they did nothing. They didnt even apologize that they almost burned our house down. Considering I frequently run the dryer during the night, a fire could have easily started while we were sleeping. I am stunned by the lack of customer service and am afraid to continue using the unit. The washing machine has made a noise from day one, as well, but the repairman cannot figure out where its coming from. I am so upset that all my long research to find the best, longest lasting machines still turned up junk.
Publicado: October 27, 2017
Elizabeth of Carmel, IN
Fuente: consumeraffairs.com

I love this washer. It is the same washer they put in coin operator cleaner
I love this washer. It is the same washer they put in coin operator cleaners. The drum is made of steel and takes a lot of heavy clothes. I am amazed at how quiet it is. What I like best is that if I forget to add something, I can open the top and add it. Many washers lock the door once it starts. This washer is the only one made totally in the USA and comes with a three year guarantee. I have heard people say that their Speed Queen has lasted the 20 or more years.
Publicado: February 6, 2019
Nancy of Westampton Township, NJ
Fuente: consumeraffairs.com

My Speed Queen is built like a tank and has a 10 year warranty. Shes defini
My Speed Queen is built like a tank and has a 10 year warranty. Shes definitely speedy and has the usual options. She has a Large stainless top loading tank. I liked her so much I bought the dryer as well which has the same warranty.
Publicado: May 13, 2020
Irene of Akron, OH
Fuente: consumeraffairs.com

The Speed Queen was an excellent machine. I never had any problem with it a
The Speed Queen was an excellent machine. I never had any problem with it and it cleaned the clothes completely. I liked that it had different levels to choose from. From light to heavy duty. My beddings were cleaned safely. The dryer worked well and dried my clothes quickly which was great for me. I always like to finish with my laundry as fast as possible. I was completely satisfy. The clothes came out great, not too much wrinkles. The dryer did its job and would consider using it again in the future or even buying one for my personal use. For what I needed the Speed Queen delivered. All and all great features.
Publicado: March 21, 2017
Marsha of Las Vegas, NV
Fuente: consumeraffairs.com

I purchase a Speed Queen because I had the last one for over 30 years. I wi
I purchase a Speed Queen because I had the last one for over 30 years. I wish I had researched the new machines better. I bought a top load TC5003WN and it is terrible. It has very few options you can choose for yourself. For example, you cannot control the water level. It has a small and large load water level, nothing in between. The autofill barely covers the clothes in the tub. Ive had to wash my clothes twice and we are only 2 adults here who do not get that dirty. Secondly, the fabric softener gets on my clothes and again, I had to wash them again. There is no rinse only cycle on this machine. I have added water to the fabric softener to dilute it, but it still stained a nightgown. I wish I had my old machine back. Id spend whatever it took to get a new tub on it, at least I could control the washings. I really hate this unit. The only good thing I will say is that it is very quiet. Unbelievable that this made in America product from this company is so bad. Sorry to be so negative, but I wish someone had warned me about these details before I bought.
Publicado: January 16, 2022
Beverly of Orange, CA
Fuente: consumeraffairs.com

I live in a remote area and have difficulty getting service personnel to co
I live in a remote area and have difficulty getting service personnel to come to my location. After reading so many reviews of computer boards failing, mold problems with front loaders, and front loaders failing to clean, I knew I wanted a RELIABLE washer that CLEANED. Speed Queens have an excellent reliability record. Although my washer is only 3 years old and maybe old school with no digital computer boards, it does a great job cleaning.
Publicado: February 17, 2019
Scherry of Payson, Arizona
Fuente: consumeraffairs.com

I really loved Speed Queen. I bought it because that is what my mother used
I really loved Speed Queen. I bought it because that is what my mother used and I am a traditional person, she was so pleased with her machine and is one I knew and grew up with so I knew I would love to be the owner of a Speed Queen washer and dryer. When I married and began my family we used it daily when the children came along and loved the experience of being owners. I enjoy that it is simple to use and so easy to operate, I could hold my child in one arm and add the softener when needed, I could unload and place in dryer with child in my arms, my husband could and was able to use this machine with ease and enjoyed the fact that it was very easy and simple to use, he never messed up the clothes he washes or dried. I was so grateful for that.I would love it to have an alarm or bell to tell when wash is completed and would love a signal for when to add the softener so that I could do other things while waiting for the chance to add. I would love to see it improved for the younger generation and also my two sons will know what brand to purchase when they marry or move out on their own.
Publicado: March 20, 2017
Sharon of Inman, SC
Fuente: consumeraffairs.com

There were SQ washer in a laundromat I visited regularly, plus I owned one-
There were SQ washer in a laundromat I visited regularly, plus I owned one-inexpensive to buy. My 3.42 cubic feet washer AWNE92SP113 is dependable, no nonsense and gets the clothes clean. It comes in white which reminds me of clean laundry. It wasnt heavy like some and was easy to move when I moved from an apartment to a house. It also has top loading, two rinse cycles, I could select the water temperature and the agitator strength. I also liked the cycle only took about 20 minutes. The one I had didnt used a timer and I wish it did. I would add a mini-basket. It wastes water when you have a smaller load than the washers select small load. Make sure each Speed Queen washer has a timer.
Publicado: March 22, 2017
Rebecca of Weston, WV
Fuente: consumeraffairs.com

September 2018 we purchased the new washer. We had heard that they were a t
September 2018 we purchased the new washer. We had heard that they were a top notch machine since they were considered commercial. Well last night we had the machine shred plastic into our drum. We have no idea what happened. Today is Sunday so I have to wait until tomorrow to contact the supplier for service. Since the shredding of plastic was so bizarre I decided tonight to read some reviews to see if anyone else had this issue. Lo and behold sure enough Suresha of San Anselmo, CA posted a review about this exact same issue on Jan 20, 2019. Seems this machine is a lemon and defective.I will be taking this information to the store where we purchased our machine. I do not even want to go thru what she already went thru. I will see what our distributor does to correct this problem but I dont see anything other than replacing it with a new machine and even that based on the other reviews I have read about Speed Queen I dont want to stay with Speed Queen but I may have to just to try and get some of my money out of it.
Publicado: March 4, 2019
Valorie of Ashburnham, MA
Fuente: consumeraffairs.com

I purchased a TC% washer in October 2019. A couple of weeks ago the machine
I purchased a TC% washer in October 2019. A couple of weeks ago the machine smoked and had a burnt wire smell. Then the machines drum would not turn. Authorized technicians came out a found a broken belt which they say appeared dry rotted. Replaced the belt and left. 1st load after that the machine would not drain. Techs came back next day and replaced the pump, After replacing the pump I had them try to run a load and the machine would not fill with water. After consulting with Speed Queen authorized techs they then discovered the transmission was locked up and the control board was malfunctioning. Replacing all these parts on a machine that is less than 6 months old is not acceptable, Speed queen needs to replace the machine. Their tech department then tells me I need to go back to the distributor to see what they will do?? Why is that my job? The distributor tells me they cannot do anything unless Speed Queen authorizes them, leaving me in the middle. The machine is junk and the customer service is unacceptable as well.
Publicado: April 9, 2020
PERRY of Garland, TX
Fuente: consumeraffairs.com

I should have did more research before I bought this product. I was looking
I should have did more research before I bought this product. I was looking for a top loader with an agitator that actually agitated like the washing machines we use to buy back in the 70s & 80s. Machines that were made to wash your clothes and not give them a soothing bath. First of all with this washer the lid locks and I feel that is the most ridiculous thing I have ever seen. I would give anything to break it off and shove it up the persons butt who came up with this stupidity. If parents today cannot control their kids and keep them away from things that are not there for them to play with, then we should not have to have a locking mechanism on the lid. Secondly, I would like to be able to open the lid and see if there is enough soap as the machine is working; this does not happen. And as for cleaning the clothes; not frigging likely. It is a bigger piece of crap than my front loader was. I would gladly send these pieces of garbage back to Speed Queen and get my money back and go and buy back my front loader. I am so upset every time I use this machine it gives me a headache. I am tired of dealing with all the stupidity that there is in this world. Something seriously needs to be told to these so called engineers to try and stop re-inventing the wheel. If it aint broke dont fix it. Leave the damn thing alone. It was working fine without your intervention. As for the dryer; not to impressed with that either. Stupid place for the lint screen; at the front of the door and wide open. Not too bright.
Publicado: January 2, 2020
Anita of Tiny, ON
Fuente: consumeraffairs.com

My Speed Queen washing machine works great! My clothes come out much cleane
My Speed Queen washing machine works great! My clothes come out much cleaner than with the last two washers I used. The Speed Queen dryer is fine. I wish it had a moisture sensor to prevent me from over drying my clothes. They could really use a styling makeover for those people who care about the appearance of their washer/dryer.
Publicado: February 18, 2019
Kim of Oakland County, MI
Fuente: consumeraffairs.com

We bought our Speed Queen washer (TR3000WN) through Amazon in Oct. 2016. Th
We bought our Speed Queen washer (TR3000WN) through Amazon in Oct. 2016. This is the old school model; not computerized. Formerly we went through several brands and models of different big-name washers, some of which were rather expensive, and most of which lasted only a few years at best. While many of the reviews of the newer Speed Queens seem to indicate that the brand is no longer as good as it once was, I can attest that so far ours has been WONDERFUL. IT WASHES THE CLOTHES. We live on a farm and have lots of dirt. The Speed Queen does not play around, but washes the clothes quickly and gets them clean. Our former eco-friendly washer took FOREVER and still did not do as good a job. I recommend this particular model of Speed Queen, if you can find one.
Publicado: June 26, 2018
S. D. of Gilmer, TX
Fuente: consumeraffairs.com

Tengo una lavadora y secadora comercial Speed Queen. La mejor de todas. Las
Tengo una lavadora y secadora comercial Speed Queen. La mejor de todas. Las lavadoras de carga frontal son una mierda. Tuve una Maytag y una Whirlpool Duet. Ambas murieron en 5 años. Todas de plástico. Las lavadoras de carga superior que no tienen agitador no limpian la ropa.
Publicado: May 24, 2020
Bonita of Circle, MT
Fuente: consumeraffairs.com

Three years old, already washer circuit board replaced twice, now balance s
Three years old, already washer circuit board replaced twice, now balance sensors and wiring harness await delivery and installation. Dryer belt already replaced, usually after a 10 day wait for service. We are 2 people, 6 loads per week. Cant be that we are using it too much. We were sold on the size (we had a space problem) and the great warranty. Too bad we have to have parts and service on speed dial. Luckily we have a local laundromat. Factory rep says ours is an anomaly but doesnt really have an answer for when the 5 year warranty is up. Make sure you really want this over some other brand, although results could be the same.
Publicado: January 18, 2019
Gustav of Pasadena, CA
Fuente: consumeraffairs.com

Bought this piece of crap washer in August 2018. Since then I have had serv
Bought this piece of crap washer in August 2018. Since then I have had service on it 7 times and 2 complete drum and all the inside of tub replaced. Called Speed Queen and they said it was the technicians fault that it was not working right. So they sent another tub and tech replaced that too. This machine sounds like a jet airplane is taking off and you better have headphones when you do the wash. Why bother washing. Youre better off just wearing your clothes inside out as they would be cleaner than what this piece of $1000 crap would get it. Customer service specifically John in residential washers got his feelings hurt when I expressed my animus to him. He acted like a baby and threatened to hang up if I wasnt nice to him. I asked him to call Speedy Appliance and call me back when he did. I was told they had to get approval to call me back from his boss. My comment to him at Alliance was to ask him if he needed permission to use the phone. Please please DO NOT BUY THIS PRODUCT. I feel like throwing it on the highway with a huge sign of do not buy Speed Queen so everyone on the highway can see what a terrible product this is and let them know that Alliance who owns Speed Queen is a consumer nightmare. It appears that our dealer washed his hands of this situation. Why are they still in business if they cannot stand behind their product.
Publicado: May 25, 2019
Linda of Naples, FL
Fuente: consumeraffairs.com

Agitator is too slow - doesnt clean clothes. Not enough depth on the fins o
Agitator is too slow - doesnt clean clothes. Not enough depth on the fins on agitator to move back and forth either. Spin cycle is too slow - some clothes are dripping wet and other clothes are too wet to put in dryer. I thought with a tall agitator, it would move back and forth quickly to actually get a clean wash. Some of my clothes have residue left.
Publicado: February 19, 2019
Anna Marie of Longview, TX
Fuente: consumeraffairs.com

I bought my Speed Queen Washer and Dryer (TR5) in August 1919 and I’
I bought my Speed Queen Washer and Dryer (TR5) in August 1919 and I’m not happy with them! The day they were installed and I was told they were ready to use as they walked out the door, I did a load of laundry and found the control panel loose so I called and said I needed repair to come fix it. Then I threw in the very first load into the dryer and started it up and wow, what a racket it made! So I called service back and told them they needed to repair the dryer too. When service showed up two weeks later, they tried to tell me that the loose control panel was normal! Well, it’s not and amazingly it was fixed! The support rollers and Idler Arm Assembly had to be replaced on the dryer. I had them back to repair the washer last winter, but I don’t remember why. So repair was back again today for my washer that started to walk all over the floor. I was told that it was built up dust! Very little was cleaned out from under the machine!I was told to clean the feet, I needed to push back on that heavy machine to raise it and then put a block under it so I could clean it! Really, I am expected to raise that heavy machine and keep the dust cleaned out from under the feet? As heavy as that machine is, I want to know how dust can vent get under the feet! I am so disappointed in the quality of this expensive Speed Queen Washer and Dryer!
Publicado: January 27, 2021
L. F. of Jay, ME
Fuente: consumeraffairs.com

Purchased our washing machine May, 2017. Having problems with the unit. It
Purchased our washing machine May, 2017. Having problems with the unit. It has been to the service for 2nd time now at the Meyer Appliance where we purchased it. Since the unit is less than one year old, I have called the Speed Queen directly if we can get a new unit, but they denied our request. The unit has been in service since March 22, 2018. The first time was last year October-November, 2017. Very frustrated that we got the defective unit and they are still trying to fix it. Serial No.: 1704003888. Model: AFNE9RSP113TW.
Publicado: April 5, 2018
Mitsi of Los Altos, CA
Fuente: consumeraffairs.com

We purchased new washer and dryer from Speed Queen base on Old School perfo
We purchased new washer and dryer from Speed Queen base on Old School performance recommendations. The washer seems to get overloaded when there are 2 or more pairs of jeans in the load being laundered.
Publicado: May 16, 2020
Mark of Reno, NV
Fuente: consumeraffairs.com

I had these appliances when my family was young (in diapers through grade s
I had these appliances when my family was young (in diapers through grade school), and found them to be reliable and dependable. They were purchased more than 30 years ago in Columbus, NE and I chose them because the laundromat had that brand. I remember there was an extra prewash cycle that worked well for doing cloth diapers. I really liked the prewash cycle for rinsing diapers before doing their regular wash cycle. Alas! Few people use cloth diapers anymore! Then, as my sons got older, and into sports, I found the prewash cycle handy for tough, messy dirt and spills on their clothes. But when we moved to Sheboygan WI, we decided we would buy new appliances rather than move the ones that were over eight years old. The store in Sheboygan did not carry the Speed Queen brand.
Publicado: March 17, 2017
Nancy of Chattanooga, TN
Fuente: consumeraffairs.com

Updated on 04/28/2021: We purchased a TR5 Speed Queen washer/dryer in June
Updated on 04/28/2021: We purchased a TR5 Speed Queen washer/dryer in June 2020. The washer has never worked right and the place of purchase Big Sandy Dublin, Ohio keeps sending out repairman that cannot fix it. Yesterday we had a 3:00 appointment after waiting another 2 weeks and repairman canceled. Next month the washer warranty will run out and I’m wondering if that’s the goal. I will never buy anything from Big Sandy or Speed Queen again. They don’t treat the customers right or back up their product. I’m reading many customer complaints of these newer speed queen appliances not working so this is definitely an issue they ARE aware of... There needs to be a recall and these customers need refunded the money they spent on these appliance lemons!! I spent the extra money for the speed queen name and quality and I’m now regretting it!Original Review: BUYER BEWARE???? Warning on buying Speed Queen appliances.??? We purchased the TR5 washer and dryer around this time last year. Almost immediately the washing cycle would stop and 4 lights come on simultaneously. The repairman have been to our house 3 times and the last time they replaced the control board but that didn’t fix it. Now they’re saying it’s a balance issue. We were sold a lemon and I have asked for a refund since we alerted them to this problem from the very beginning. I was told in an email that the manufacturers warranty covers repairs; there are no provisions for returns/exchanges so I’ll have to keep the lemon they sold me! I spent the extra money on this set because of the Speed queen name and quality and I’m deeply regretting it. I will NEVER buy a product from this company again nor will I recommend them to anyone.
Publicado: April 14, 2021
Julie of Orient, OH
Fuente: consumeraffairs.com

It has been 4 weeks and still have no working machine. I bought it in 2015
It has been 4 weeks and still have no working machine. I bought it in 2015 and have had no trouble with it until now. It seems it is impossible to get parts and when Kettle Moraine Appliance gets the parts they are shipped wrong or just cant get them. Not sure who is to blame but going to the laundry when there is a perfectly good washer right here in the house is frustrating and expensive. Machine works good, just POOR service and no help from either company. Would I buy another Speed Queen, NEVER.
Publicado: June 19, 2018
Janice of Kewaskum, WI
Fuente: consumeraffairs.com

I think they are very good machines to use. Have used them at same washteri
I think they are very good machines to use. Have used them at same washteria and were excellent in cleaning the clothes. Only once in awhile they were unreliable when were out of order!! They are dependable in getting the clothes washed and cleaned!! The machines are so quiet you dont even know that they are running until the light goes out and know that the clothes are done and ready to be put in dryer!!! The machines are so reliable and dependable that you simply cannot think of anything that will make you dislike the machines. I understand the clothes have to go in different cycles to get cleaned but you have to be patience until the machine stops!!
Publicado: March 19, 2017
Robert of Muskogee, OK
Fuente: consumeraffairs.com

I purchased a Speed Queen top load washer 5/14/2018 ran 60 loads and it bro
I purchased a Speed Queen top load washer 5/14/2018 ran 60 loads and it broke. Called Speed Queen and they said I have to get service thru the selling dealer which is 200 miles away. They have no authorized service company within 200 miles of me. Dont buy Speed Queen!
Publicado: February 20, 2019
Dan of Florence, OR
Fuente: consumeraffairs.com

We bought this commercial washer for our apartment complex which we manage.
We bought this commercial washer for our apartment complex which we manage. Within 10 days of installation the machine was smoking and flooded the basement. When we contacted customer support, they said they would come out to repair it. It has now taken 3 service trips, and 6 weeks to try and fix the machine. Our tenants have been without a washing machine for nearly 2 months now, and they still refuse to simply replace it. I am extremely dissatisfied with this washer, and believe it is a LEMON! Customer service should replace it, as this is a huge inconvenience for us - but they still refuse! We are very frustrated over here.
Publicado: November 15, 2018
Mona of Phoenixville, PA
Fuente: consumeraffairs.com

Thought I was buying a quality product, it definitely is not! Was told it w
Thought I was buying a quality product, it definitely is not! Was told it will last 25 years. Wrong! Lucky if it makes it to six. Had nothing but problems with this Speed Queen Dryer since we purchased it in 2014. The thermal fuse 4 times, the thermostat, the timer. It doesnt dry clothes. Had it fixed 3 times in the last few months. Twice within 10 days and now it isnt drying my clothes again. Sick of this piece of crap. Do not buy a Speed Queen nothing but trouble!!
Publicado: February 25, 2021
Christal of Birdsboro, PA
Fuente: consumeraffairs.com

Funcionamiento silencioso, limpia bien, hace funcionar una carga media en u
Funcionamiento silencioso, limpia bien, hace funcionar una carga media en unos 30 minutos. El centrifugado es especialmente eficaz, por lo que el tiempo de secado es menor que el de nuestra antigua Whirlpool. Tiene un agitador vertical, una característica que queríamos. Como Speed Queen ha eliminado la transmisión, el agitador es fijo y el tambor se mueve para hacer girar la ropa por el agua. Funciona con un suave sonido de silbido en lugar del antiguo sonido de golpeteo. Hasta ahora, ha funcionado bien. Nuestra máquina tiene controles analógicos, no el panel de control digital. Todos los controles están marcados de forma comprensible y son fáciles de usar. A mi mujer le gustan los ciclos de lavado delicado y a mano, algo que nuestra antigua máquina no tenía.
Publicado: May 23, 2020
Bob of Sacramento, CA
Fuente: consumeraffairs.com

I purchased a Speed Queen washer 1 year ago. What a disappointment. US made
I purchased a Speed Queen washer 1 year ago. What a disappointment. US made, 3 year parts & labor warranty. Dont fall for it as I did. Have had nothing but problems with this machine since day one. It washes fine but the fabric softener does not dispense properly, is all over the clothes once the cycle has completed. Have been in touch with Alliance which is the warranty service and we have tried several things to correct the issue, such as cleaning the dispenser even though clean, running extra rinse with every wash, avoiding the normal wash cycle, technician came out was not helpful or friendly nor fixed the problem. Have been told by several individuals at Alliance not to use Downy fabric softener. So I have diluted my downy until is it like water and I am still having issues. So I have a washer that I cannot use the normal cycle and I cannot use downy. Also, due to my rural location, they do not have any technicians in my area to fix. I have requested a refund but they refuse. DO NOT BUY SPEED QUEEN.
Publicado: March 24, 2022
Pat of Dade City, FL
Fuente: consumeraffairs.com

After being told by several washer repair personnel, and being told by the
After being told by several washer repair personnel, and being told by the appliance salesman, that if I wanted to buy the best available washer, even though it was much more expensive, to buy the Speed Queen that they had on display. (Model AWN43RSN115TW01 from Edwards Appliance in Depew, NY). Delivery was made exactly on time and after the installation was completed, the delivery man said load her up and enjoy your new washer. The first several loads were, I would say, average loads, but eventually I loaded her up with a large load of colored clothes. Washing process worked well and the tub drained for the most part but would not spin. Even after removing some of the wet clothes, there is still no spin cycle. I will contact Edwards, (whom I am not blaming for the problem) to send out a repairman. In my opinion, THIS SHOULD NOT BE HAPPENING TO A TOP-RATED, EXPENSIVE WASHER IN THE FIRST MONTH OF USE. I would caution anyone considering this Speed Queen washer. I will gladly change my rating if this situation improves.
Publicado: April 8, 2018
Ed of Cheektowaga, NY
Fuente: consumeraffairs.com

Este es el segundo juego de lavadora y secadora Speed Queen que hemos compr
Este es el segundo juego de lavadora y secadora Speed Queen que hemos comprado. (Vendimos nuestra casa y dejamos el juego para los nuevos compradores.) Speed Queen está hecha en los Estados Unidos de acero de alta calidad y productos duraderos. Es la marca que han utilizado en las lavanderías durante años por su durabilidad. No tiene un montón de campanas y silbatos. Es una lavadora de carga superior y una secadora de fondo frontal. Nunca he tenido problemas de olores, no secado, lavado, etc. Cuestan más, pero merecen la pena. No compraría nada más de SPEED QUEEN.
Publicado: May 25, 2020
Christine of Hilton Head Island, South Carolina
Fuente: consumeraffairs.com

He pagado un poco más, pero me encanta mi Speed Queen. Es fiable, puedo la
He pagado un poco más, pero me encanta mi Speed Queen. Es fiable, puedo lavar una gran carga y deja mi ropa limpia - se llena de agua. La lavadora que tenía antes de esta era un andquot;water saverandquot;, llenando sólo alrededor de la mitad. Mi ropa didnandt olor a limpio, así que empecé a lavar sólo la mitad de una carga a la vez. No mucho en el ahorro de energía, ¿eh?
Publicado: May 29, 2020
Doris of Dumfries, VA
Fuente: consumeraffairs.com

We bought this washer January 18, 2021. Have had the repair man out 5 times
We bought this washer January 18, 2021. Have had the repair man out 5 times, they have replaced the lid lock, the main board, and a part in the back of the machine and it still does not work! I wanted a speed queen and got a horrible product!! We have tried to call the number for support and it keeps hanging up on us or the call just won’t go through. PLEASE DONT WASTE YOUR MONEY ON SPEED QUEEN PRODUCTS! They won’t answer the phone so I’m assuming we wasted over a thousand dollars!
Publicado: November 29, 2021
Mary of Rupert, ID
Fuente: consumeraffairs.com

Our machine is less than eight months old or machine and we have two major
Our machine is less than eight months old or machine and we have two major problems. First the inner plastic ring is falling apart. We have chunks of plastic in our clothes. Eventually the entire ring is going to break down. Our second problem is we have a internal water leak in the tub. Fortunately we have a plastic liner under the machine, otherwise our wood floors would be ruined. We are called Speed Queen twice and talk to someone by the name of Tim, who seems to have absolutely no information on anything. We had someone come out to repair the machine and we were told we should just get a new one. It’s in pretty bad shape. He came out again the following week and was told that he had to replace the tub the liner and and find where the leak in the tub is. Today a week later we called Speed Queen. Spoke with Tim once again to find out what the status of our parts and repair was. He knew nothing. We called the appliance repair place directly and they are trying to track our parts but they said Speed Queen sends things through some super cheap delivery service not a UPS or FedEx and it’s hard to even find out where the parts are since there’s no tracking number. Meanwhile every time I do a load of wash there’s white chunks of plastic in my clothes. Oh and I forgot to add the machine makes these horrible clanking noise as well. That’s important. Anyway I thousand dollars for this machine what a joke customer service from Speed Queen. Disgusting. Do not buy this machine or actually anything from Speed Queen.
Publicado: March 19, 2019
Deborah of Daly City, CA
Fuente: consumeraffairs.com

Updated on 10/06/2020: Hello, this is an update to my first review, July 20
Updated on 10/06/2020: Hello, this is an update to my first review, July 2020, after three washers in a week, (all had a loose control panel) then told by manufacturer to schedule a repair date (for the new washer), this is the rest of the story, to quote Paul **... so in addition to the control panel being loose, the tub was always tilted and setting off the switches for unbalanced load. As I mentioned in the first review, I will be wondering what else will go wrong...turns out the tub was always tilted because the wrong type of springs were installed when built (green v.s. blue, if that helps anyone). They have been replaced. So the new machine was delivered july-23-2020 and finally fixed on sept 5, 2020.... or until something happens for being poorly assembled / built.Original Review: I purchased a Speed Queen washing machine, tr5003wn, a month ago. There was a 3 week back-log for delivery. In the past week, I have had 3 of these machines. On the first one delivered, the control board, the part with all the knobs was very loose and wiggled. I called the appliance company, they sent a replacement 4 days later, out of the box, the second one, same problem, I said take it back. The 3rd one, delivered today, July 28, 2020, has the same issue but not as severe, so I kept it. I called speed queen, they said call for a repair, but I will need to register it online first, then schedule a repair. I was told that management will be informed and call the factory. My concern is, what else was not screwed/bolted together properly? Now left wondering what else will go wrong? A leak, a loose wire to cause a fire or blow a fuse? Whats the point of buying made in America, when built like, made in China, ggrrrrrr. There was nothing wrong with the way machines were built 20 years ago. I miss my old Fisher & Paykel, but now they are owned by China. I realize companies had a down-time due to covid, and companies are trying to build things so fast and get them out the door for a back log of orders, someone forgot to tighten down the screws? I purchased this brand based on reading a lot of reviews, hoping to get machine that will last many years, now I will just wonder/worry, for how many years, when will something go wrong with this machine. :-(
Publicado: July 28, 2020
sue of Center Barnstead, NH
Fuente: consumeraffairs.com

Bought a Speed Queen washer in 2013. Just recently started making noise. Ca
Bought a Speed Queen washer in 2013. Just recently started making noise. Called in repairman who found that a bolt had broken causing other damage to the tune of $800. Contacted Speed Queen, and Andrea in Customer Support said sorry, out of warranty, nothing we can do. So, when their website claims they can last for 25 years, Im not sure I believe that. I would think a good quality bolt would last a long time.
Publicado: February 11, 2021
Dennis of Hartville, OH
Fuente: consumeraffairs.com

Bought two new speed queen dryers. Both starter buttons are defective. Afte
Bought two new speed queen dryers. Both starter buttons are defective. After time button came apart inside. Tried to repair, but came apart once again. Now have it put together with plastic wire ties.
Publicado: April 5, 2019
S gary of Saint Petersburg, FL
Fuente: consumeraffairs.com

We purchased a new washer and dryer set from Albees appliances in Los Angel
We purchased a new washer and dryer set from Albees appliances in Los Angeles in October of 2018. We have had Speed Queens throughout the years with little issue. Sadly, both the manufacturer and seller no longer stand by their product, 5 months after purchase the washer is not working, they will cover parts, not labor.
Publicado: March 26, 2019
Heather of Los Angeles, CA
Fuente: consumeraffairs.com

I used my neighbors brand new Speed Queen top load washer they had just bou
I used my neighbors brand new Speed Queen top load washer they had just bought to try it out. I was shocked at how really poorly it washed my clothes. The dirt and stains on my clothing were all still there when they came out of their new 2018 washer. There was even some undissolved soap still on my clothes. I immediately went to the local laundromat, which I dread having to ever do and rewashed my clothes to get them clean and took them home to dry them. Needless to say, I will NOT be buying a speed queen when I replace mine. Amazing that Speed Queen would make something that this bad.
Publicado: February 28, 2018
Bruce of Tulsa, OK
Fuente: consumeraffairs.com

After doing much research I wanted a modern somewhat efficient washing mach
After doing much research I wanted a modern somewhat efficient washing machine but with better build quality and durability than the big box stores. I love the fact that the new washing action is easier on my clothes. Some people are having a hard time with that, but this is the future. Sure the washing machines in the 70s lasted forever BUT they beat up clothes, cleaned yes, but beat up in the process. I also like the fact that they removed the transmission, one less failure point in the future. This is also the most quiet washing machine Ive ever experienced. Looking forward to getting many years of service from this unit.
Publicado: October 22, 2018
Thomas of Kentwood, LA
Fuente: consumeraffairs.com

In April 2021 I bought the top model dryer of Speed Queen to match our new
In April 2021 I bought the top model dryer of Speed Queen to match our new washing machine. I immediately had issues with the dryer taking too long to dry the clothes on lower settings or burning and melting the clothes on the regular and permanent press setting. The technician came out to look at it and said it is a common problem due to how the dryer heats up and the stainless steal vent in the back that get extremely hot so when your clothes brush against it it burns or melts the fabric and leaves an imprint of that vent or black marks on your items. It ruined a new set of sheets, several shirts and a couple of blankets. So my options are to dry clothes on delicate and take twice as long. So disappointed. This was an expensive dryer and the company does not back it up. I would think they would recognize this problem and come up with a solution. Or let me return it.
Publicado: October 15, 2021
Peggy of Ogden, UT
Fuente: consumeraffairs.com

In the 2 weeks we have had the front-loader (AFN50RSP113TW01), it has ruine
In the 2 weeks we have had the front-loader (AFN50RSP113TW01), it has ruined 10 pieces of clothing. It is gentle but doesnt get out the stains produced by our 2 boys. Our previous washer from a big-box store lasted only 8 years, but at least it cleaned the clothes. Now were stuck with this well-built but poor performer for a very long time. The customer service personnel at Speed Queen were very nice, but very disappointed that the company wont replace the machine with a better model at this price point.
Publicado: August 16, 2017
Steve of Ellicott City, MD
Fuente: consumeraffairs.com

My husband and I have been trying to get our dryer fixed for 2 months now.
My husband and I have been trying to get our dryer fixed for 2 months now. Every time I call Speed Queen to get an update, they tell me the part needed is on back order. It has been two months and this situation has forced us to spend lots of unbudgeted money at the laundromat. Speed Queen hasnt tried to offer us any alternatives to our situation. Our washer also had an issue when our dryer stopped heating, as well. It wasnt dispensing fabric softener into our laundry and kept it retained in the area it was poured into. I was able to find someone to fix it rather quickly.These appliances came with a seven year warranty, so I submitted a claim to be reimbursed for the repair on the washer several weeks ago. I have received nothing to date. We have only owned this set for two years. That is SAD, given Speed Queens reputation of having good quality, long-lasting products. This is why we purchased this brand in the first place, but are obviously extremely disappointed that the standards they advertise are inaccurate. We will NEVER own a Speed Queen appliance AGAIN after this horrific experience.Customer service isnt the best either. One of the agents I have spoken with during this long and drawn out ordeal told me that they had changed their policy regarding reimbursements and tried to tell me because I had to get a third-party person to fix my washer, that they werent going to reimburse me. I have emails I have saved which contain another agent telling me I COULD get a third-party person to fix it because the service people they recommended refused to come to my area. How CONFUSING and UNCARING. Even the agents arent on the same page. The one who tried to tell me they wouldnt reimburse saw that the claim for the washer had been approved despite what she had previously told me. Unfortunately, it has taken 2 months for us to realize Speed Queen isnt the company we thought they were and we regret ever doing business with them. Buyers BEWARE.
Publicado: October 11, 2021
Linda of Portland, TN
Fuente: consumeraffairs.com

Bought it yesterday at the largest hardware stores in Ohio... Hartville Har
Bought it yesterday at the largest hardware stores in Ohio... Hartville Hardware, after our front loader developed a motor board problem and didnt want to put any more $$ into it... Picked it up and dropped off our old one - nice to not have to worry about getting rid of it!!! Installation was easy - hose gaskets included - mesh screen for the inlet and standard for the machine attachment... no leaks - thats rare for me!!! Seven loads - various sizes - all washed very well - stains out (we have a 10 year-old so we do Spray-N-wash - have since she was 1... LOL) several pair of jeans along with towels in a load - no problem... Bought it on the recommendation of the service tech who was looking at the front loader... After reading all the comments on here - will give an update in six months... Thanks to all of you for your comments!!!!
Publicado: April 3, 2021
Steve of Hartville, OH
Fuente: consumeraffairs.com

Purchased a Speed Queen washer & dryer from Gerrits Appliance in Grand
Purchased a Speed Queen washer & dryer from Gerrits Appliance in Grand Rapids Michigan. Both appliances have all of these light brown spots on them. Gerrits came out once to clean them but they only returned. Have been trying to get Speed Queen/Gerrits to take them back to no avail. Also, when drying clothes when you open the dryer door the lint gets all over the clothes. SQ sent me something but I already had one which does not work. Also, the timers are so quiet you cannot hear them when the cycle is done on either the washer or dryer. I have never had such poor service from either place, but especially SQ. I spoke with a man by the name of John and he did absolutely nothing. I then left two messages for him but he never returned my calls. I would not buy another SQ. Both appliances and customer service are worthless. Be very careful before you buy.
Publicado: March 31, 2019
J. of Grand Rapids, MI
Fuente: consumeraffairs.com

We bought the Speed Queen front load washer and dryer in the fall of 2017.
We bought the Speed Queen front load washer and dryer in the fall of 2017. Its now almost a year later and we are absolutely as pleased as is humanly possible with them. The washer is fast and quiet and the dryer does an amazing job of drying. Doing laundry has never gone this fast! Zero problems, using less detergent than ever and saving $$$. Thank you Speed Queen!
Publicado: August 1, 2018
Jim of Sleepy Eye, MN
Fuente: consumeraffairs.com

I had this same washer before they redesigned it and it was the best washer
I had this same washer before they redesigned it and it was the best washer I had ever had, LOVED it! But the redesigned washer is awful. I hate to say that, but it is true. I have had it less than a year and the spin cycle doesnt work. Nor does it clean clothes! It may be easier on clothes, but who cares if they are dirty. It doesnt spin the water out and clothes have to be dried twice. How is this easier on them? I wish they would bring back the old washer! Since my expensive Speed Queen has been a total disappoint, I have purchased a new washer with no computer parts and an agitator that isnt just for looks!
Publicado: December 9, 2018
Deborah of Waverly, GA
Fuente: consumeraffairs.com

I purchased a Speed Queen model TC500 top loader (costs over 900.00). I bou
I purchased a Speed Queen model TC500 top loader (costs over 900.00). I bought it thinking it would last 25 yrs. It stopped working in 1 week..stuck on Rinse/Spin only. Horrible customer service with no compensation even given the machine is under warranty.
Publicado: June 19, 2021
Daniel of Highland Park, NJ
Fuente: consumeraffairs.com

Purchased our Speed Queen top load washing machine based on reviews and the
Purchased our Speed Queen top load washing machine based on reviews and the excellent recommendation from our expert neighborhood appliance store. This has been the worst purchase. I agree with the other reviews. Great - wash cycle is only 30 minutes but the clothes are not clean which is unacceptable. I have been left with smelly kids clothing, stains and loads. I couldnt tell have even been through a wash cycle, plus it’s noisy. There are even times when globs of the detergent have been left on the clothing. Not sure about the previous history of Speed Queen (which apparently was great at one time) as some have mentioned a contrast between older and newer versions. Our old front load Maytag cleaned just fine. Wouldn’t recommend but if you insist, you can buy mine (humor).
Publicado: April 7, 2018
Tracie of Henrico, VA
Fuente: consumeraffairs.com

We purchased a Speed Queen Stacked Washer Dryer for our business. It is not
We purchased a Speed Queen Stacked Washer Dryer for our business. It is not the first one we purchase this item since we have different locations and until now we hadnt have any issues. This time, 6 weeks after we installed it, the dryer electric panel stop working. Our installer checked it and found out that the panel was defective and need to be replaced; the cost of the new part was covered by the Brand but I need to pay the labor. I contacted Speed Queen and ask them to refund the labor needed to replace a defective part that was supposed to be working for years and just after 6 weeks malfunctioned. I was told that their policy was set and they couldnt cover the labor cost. Well, this has been my last purchase of any Speed Queen product. There is a clear difference between servicing a used dryer and fixing a defective (from origin) product.
Publicado: February 10, 2021
Guillermo of Portland, OR
Fuente: consumeraffairs.com

Purchased a pair of coin-operated commercial washer and dryers both back in
Purchased a pair of coin-operated commercial washer and dryers both back in 2016 and had to return both after the washer started giving away free washes. All you had to do was press the button and it would start up again without coins. Service operators came out repeatedly until the west coast regional manager for Speed Queen came out: the mother board was even entirely replaced and still the washer would give away free wash. The dryer started out with a swishing noise with each revolution and would not stop. The entire drum was removed and replaced and the same thing repeated itself. It was rubbing somewhere but the service and SQ rep couldnt figure it out. Both machines were returned.Fast forward, November 2019 and my son buys Speed Queen washer and dryer hoping for the best. The washer fills with hot water to about 1/8 of the drum and then stops. Then the cold water fills the drum and by the time the wash starts, its not a hot wash, it is barely a warm wash. The hot water is shutting off too soon. And the dryer is doing the same thing again, it is rubbing somewhere as it makes it revolution. WHAT IS THE MATTER WITH ALLIANCE/Speed Queen products?!?! There seems to be no quality control. These are brand new machines with problems already out of the manufacturing company and theyre brand new? We are not pleased with these machines at all.
Publicado: February 21, 2020
M of Los Angeles, CA
Fuente: consumeraffairs.com

Purchased a washing machine in September 2020. Upon the first use, the mach
Purchased a washing machine in September 2020. Upon the first use, the machine made this horrible annoying knocking noise. It is now February 2021 and after multiple service calls, we still have this machine with its horrible annoying knocking noise! A local technician was just here yet again today, and was even on the phone with Speed Queen for over an hour trying to get help to repair it, and still nothing. No one seems to know what is causing the noise, or how to fix it. Wouldnt it make sense to replace the machine? Perhaps its defective? Or am I just suppose to take multiple more days off work to accommodate technicians until they get it fixed?
Publicado: February 26, 2021
Julie of Omaha, NE
Fuente: consumeraffairs.com

I used Speed Queen at a laundromat, and they are amazing! You can get more
I used Speed Queen at a laundromat, and they are amazing! You can get more into your loads without worry. You know all of your clothes will come out clean. Sometimes I go to the laundromat to use their machines for my bedding. With the ones I have used it was nice to have a presoak option. Plus I like the high speed cycle of removing water. You dont have to worry about your clothes being so heavy with water when you go to dry. However, the ones at the laundromat take forever because of the presoak cycle. It would be nice if it went a tad faster and it would be cool if it cleaned itself out after every use LOL!
Publicado: March 26, 2017
Jenny of New Castle, IN
Fuente: consumeraffairs.com

I have been waiting for an element for 2 months for my dryer. Of course due
I have been waiting for an element for 2 months for my dryer. Of course due to the pandemic it is on back order. I was told when asked about a replacement to contact the retailer I purchased it from. The would not send them a return authorization. When I asked for a manager the rep refused and hung up. I am spending money going to the laundromat when I have a dryer at home. I wish I could give them zero stars at this time. They don’t deserve not 1 star!!!!
Publicado: October 21, 2021
Nicole of Birmingham, AL
Fuente: consumeraffairs.com

Two weeks after I got the set the washer would randomly not turn on. If I l
Two weeks after I got the set the washer would randomly not turn on. If I let it sit for awhile it would start but this happened constantly. Turns out this is a known problem with some of the control panels. Why on earth would they continue to sell washers that they knew might not work! I have been waiting almost 3 weeks for a replacement part but no end in sight. If Speed Queen had any integrity they would give me a new machine. Quality workmanship and putting the customer first is a thing of the past.
Publicado: July 3, 2018
Paula of Tulsa, OK
Fuente: consumeraffairs.com

We have owned expensive LG front load and numerous top load washers and dry
We have owned expensive LG front load and numerous top load washers and dryers over the years. I read several negative reviews of the 2018 Speed Queen washers and dryers, following its redesign. Made in America means a lot to me, this along with the 5-year parts and labor warranty is the reason we decided to pay up for the Speed Queen 5000 series washer and dryer and give them a try. We decided to purchase this model because it has 6 cleaning cycles and easy to use knobs vs. the push button control board. We are very pleased with the performance of our new appliances. The washer is quiet, and exceeded our expectations in cleaning our clothes. Every load has came out clean and smells nice. I believe this is the result of adequate water usage and Speed Queens design to push water along with the cleaning agent through the cloths. The only con I see with the washer is it has a safety lock while in use that requires you to pause the cycle to add items to your wash. The dryer is efficient, my clothes are usually dry in 35 minutes.
Publicado: January 6, 2019
Lloyd of Lebanon, TN
Fuente: consumeraffairs.com

I call myself being smart being buying true iconic American brand washer an
I call myself being smart being buying true iconic American brand washer and dryer set, and to my surprise, my 15 year old Roper I got on Craigslist for $75 out washed this almost $3,000 stainless steel washer. What I immediately noticed that all my clothes were coming out this front loader smelling like Tide pods, after a complete wash cycle. This machine doesnt wash clothes, because it doesnt tumble in enough water. Im a truck driver and travel the country on a regular, and ran across a similar machine at a Flying J, it did the same thing. So I complained and demanded my money back because this machine left my clothes smelling worse, prior to washing. And I was told that the government had decided on how much water is needed to wash your clothes, which is at least two gallons short, therefore, no I find my myself using a extra rinse cycle, which extends my cycle to an hour, just to remove the smell of tide. I tried contacting the manufacturer to figure out some kinda hack to add more water, and was basically told by these people, good luck with that. Ok let get this straight, I paid nearly $6,000 for this washer/dryer combo, and I kid you not, my hundred year old Roper will clean ten times better, and I paid less than $100 bucks, used, over 15 years ago. This doesnt make any sense.
Publicado: May 17, 2019
S. of Detroit, MI
Fuente: consumeraffairs.com

We bought this because it was big and the salesman said it was reliable and
We bought this because it was big and the salesman said it was reliable and it fit our budget. So far so good. It seems to do a pretty good job cleaning our clothes. Our old washer and dryer were Maytag and they lasted 22 years and cleaned well. At the time we were buying new ones we needed something less expensive. They seem to be doing a good job.
Publicado: February 25, 2019
Patricia of Collegeville, PA
Fuente: consumeraffairs.com

Me gusta mucho mi Speed Queen. Antes tenĂ­a una nueva lavadora de carga fro
Me gusta mucho mi Speed Queen. Antes tenía una nueva lavadora de carga frontal LG. Mi ropa se ensuciaba cada vez más. Pero cuando cambié a Speed Queen estaban mucho más limpias. Tiene todos los ajustes que puedas desear. Desde el ciclo suave hasta el planchado permanente y el regular. No hay nada mejor que el viejo agitador.
Publicado: May 30, 2020
Linda of Huntsville, AR
Fuente: consumeraffairs.com

I bought the Speed Queen for several reasons, their reputation, it was made
I bought the Speed Queen for several reasons, their reputation, it was made in the USA (I thought) and the reliability. Ive had this washer over two years. It washes without issue. I can wash a large comforter with no problem and I havent had any service needs. HOWEVER, it DOES NOT get clothes clean. Ive tried switching detergents, smaller loads, everything. It simply doesnt get the clothes clean.Also, on Normal Wash, they should tell you that that means COLD WASH. There is no way to wash Normal on hot or warm, even if you have the temperature setting on hot or warm. It washes cold, ice cold. Prior to purchase, I did research and there was another Speed Queen that had reviews of not getting the clothes clean, but it was not this model. Add the TC5 to the list of disappointing washers. This washer was 3 times the price of washer with these options. Speed Queen is very basic. No fancy bells and whistles. What a huge waste of money. I do not recommend this washer and after my experience and I dont recommend Speed Queen.
Publicado: February 8, 2022
Barbara of Fort Worth, TX
Fuente: consumeraffairs.com

We bought a Speed Queen washer 4.5 years ago. We were told they can last up
We bought a Speed Queen washer 4.5 years ago. We were told they can last up to 20 years. Imagine my surprise when it started leaking a week and a half ago. We had a certified tech out to look at it 3 days later. They opened it up and said it was shot and closed it back up. Apparently it had been leaking into the motor and transmission. We had no signs of water until 3 days prior to the service call. I called Speed Queen. They said only a 3 year warranty on motor but 15 year warranty in transmission. I was told that possibly parts could be sent out, but I would have to pay labor. Okay, if that’s what I needed to do. After several calls I received a crappy email from them on a Friday at 5 PM, saying the machine is 503 days past the warranty and no parts would be provided. Nothing about the 15 year warranty for the transmission. Their late email prevented me from obtaining a new washer at my local appliance company in a timely matter. I sent an email back saying I would file a complaint with the FTC for fraudulent claims about their product as well as my state attorney general’s office. We spent $900 on this and expected it to last. This is unacceptable on every level.
Publicado: December 18, 2020
Jane of Jenkintown, PA
Fuente: consumeraffairs.com

My mother normally used the Speed Queen ringer washer to wash clothes for 7
My mother normally used the Speed Queen ringer washer to wash clothes for 7 people on a regular basis and there were no problems with it as I recall. She was hospitalized for a while and that was when I used it when I was 18 years old -- Im now 65. It was a pretty basic ringer washer, but its features were fine at the time because me and my family lived on a small farm in the country. There really wasnt space for what was referred to back then as an automatic washer. So the ringer washer suited fine. The main features were a stainless-steel tub and the ringer. It was of course portable (on wheels).
Publicado: March 27, 2017
Cora of Denton, TX
Fuente: consumeraffairs.com

Speed Queen is the monster washer, it never fails, it handles large and sma
Speed Queen is the monster washer, it never fails, it handles large and small loads and frequent use, it is not fancy but it is sturdy and reliable and cleans in a much faster time. This washer is made for families with a lot of cleaning needs. These are the same washers that they use in car washes and laundromats, you will spend about 500 more but the machine is superior and saves you on the extended service plan.
Publicado: May 27, 2020
Laurel of Medford, MA
Fuente: consumeraffairs.com

Spent a lot of time researching a new gas dryer as I discovered that Samsun
Spent a lot of time researching a new gas dryer as I discovered that Samsung & LG are not considered great buys with the service calls that ensue. As a previous Samsung owner I was particularly concerned about quality. Found that Speed Queen had a pretty good reputation, was made in the US (Wisconsin) & had options of 3, 5 or 7 year warranties depending on the model. Chose the 7 year model & was very excited to try my new dryer. It stopped working on day 1. The sensor settings would not work. Called for service & was referred to one of their service companies, they came & assessed the dryer, it needed 4 parts, a board, a thermostat & two sensors. I was told the dryer would work just fine on regular settings until the parts came in. That was not true. A week later it stopped working on any setting. Called the servicer & Speed Queen, another service call, another part, the ignitor was bad. Here is the part that is truly sad. Speed Queen customer service has still not managed to get a manager from their company to give me a call. They are rude, absolutely indifferent to how poorly this looks for their brand. I see no pride in their company name & no effort to attempt to make a customer happy. Its like you are bothering them. I can accept defects, indifference is not acceptable on a 2 day old dryer regardless of the warranty. They could not even be bothered to get the correct parts to the repair team. Im truly disappointed & disgusted at their customer service teams attitude & their management teams inability to actually manage. If you manage by hiding behind your customer service team, you should not be a manager.
Publicado: August 4, 2020
Elizabeth of Northville, MI
Fuente: consumeraffairs.com

We had a Kenmore washer for over 25 years, but had to leave it in the house
We had a Kenmore washer for over 25 years, but had to leave it in the house when we moved. I decided to upgrade to a Speed Queen when replacing the Kenmore. Because I wanted a top-load machine without a computer and many settings, I decided upon the TR3...and am every so disappointed. One problem with this machine is that clothes do not come out clean (too little agitation?), so every little spot or mark or stain must be hand-scrubbed before being put into the washer. A second problem is the minimal number of settings. If the load of clothes seem to need an additional spin, they must go through the entire wash cycle first. There is no way to select just one portion of the cycle. It is all or nothing. I had not noted this feature of the machine before purchasing. I am so very sorry that I spent that amount of money to be so very disappointed. Will be replacing this washer soon with something other than a Speed Queen.
Publicado: March 5, 2021
Karen of Hamilton, VA
Fuente: consumeraffairs.com

Ive had this Speed Queen front loader washer for almost ten years. It has n
Ive had this Speed Queen front loader washer for almost ten years. It has never broken down or needed any parts replaced or repaired. I do at least two loads a day and some are heavy towels and sheets. If you want a reliable, energy efficient machine that takes in large loads and gets it done - this is the machine for you!
Publicado: May 28, 2020
Pamala of Tracy, CA
Fuente: consumeraffairs.com

Speed Queen worked quite well for me and for many years. It was an older mo
Speed Queen worked quite well for me and for many years. It was an older model which may have been the reason it worked for so long and so well since older things seem to have staying power compared to today’s appliances. It was nothing special or brag about, just your average washing machine. It washed the clothes and spin them close to dry and thats all I or anyone needs in a washing machine.
Publicado: March 15, 2017
Kathy of Pleasant Grove, UT
Fuente: consumeraffairs.com

I bought a Speed Queen washer in January of 2014. What convinced me was the
I bought a Speed Queen washer in January of 2014. What convinced me was the warranty. But less than 5 years later I need to replace this washer or fix it for 600$. Finding out the bearings were not covered under the warranty. I previously owned a Maytag that lasted 22 years. Replaced it with an LG front loader that was horrific because of the smell but it was running after 7 years at least. The technician told me I just got a dud because this really doesn’t happen with the speed queen but lucky me. Speed queen informed me they could not help. A washing machine should last longer than this so no I can no longer recommend this product.
Publicado: January 3, 2020
Javan of Kilgore, TX
Fuente: consumeraffairs.com

Until now, I had been happy with my Speed Queen Washer. It is simple to use
Until now, I had been happy with my Speed Queen Washer. It is simple to use and does an okay job cleaning my clothes. However, after just three years of use, one of the plastic arms on the agitator inside the tub broke off after washing three pairs of jeans and a handful of shirts. Upon closer examination, I noticed that the plastic used for the arms is rather thin and flimsy, certainly not the heavy duty commercial quality that I paid a premium price for. I called Speed Queen and was told that the part wasnt under warranty which rather surprised me. So buyer beware.
Publicado: July 31, 2020
Susan of Long Valley, NJ
Fuente: consumeraffairs.com

I purchased a TR5 Speed Queen Washer in December 2019. It started malfuncti
I purchased a TR5 Speed Queen Washer in December 2019. It started malfunctioning even before the delivery truck was out of my driveway. The whole control panel was then replaced at the end of December 2019. Today, January 12, 2020, it is malfunctioning again. The lid locking mechanism works sometimes, but not other times. Im afraid that this will cause the machine to stop working completely as did the prior problem. This machine is not living up to its reputation. Maybe this one is just a lemon, but hopefully I can get a replacement or a working machine at some point. This was a $1,000 machine.
Publicado: January 12, 2020
Karin of Scotland, CT
Fuente: consumeraffairs.com

I purchased this machine new in late June 2017. However, Monday, August 7,
I purchased this machine new in late June 2017. However, Monday, August 7, 2017 I put a load in the washer, it gets off-balance and I find my garage full of smoke. The repairman later informs me that a belt broke, wrapped itself around the pulley and broke that as well. Here I am 6 days later, brand new BROKEN washer in my garage next to the growing mountain of dirty linens and clothes. Speed Queen apparently feels little incentive to get the parts to us as the appliance store is still waiting for them to arrive. Wow, I would say this is exactly the circumstance I hoped to avoid by buying this so called reliable brand. Yet it couldnt even handle a small off balanced load. Never been so unhappy with a purchase.
Publicado: August 12, 2017
Twila of Palm Bay, FL
Fuente: consumeraffairs.com

Purchased my set 1-8-18, was told by the salesman this set is laundry mat q
Purchased my set 1-8-18, was told by the salesman this set is laundry mat quality and it’s backed by a 10 yr warranty. If it breaks Speed Queen will have a repairman in your house the next day. I said man that’s good, the set was pricey but I liked the warranty. Well, as usual that turned out to be horse **, the dryer went out. I called Speed Queen and was told, “We don’t fix nothing.” We look for somebody local to fix. Speed Queen should pay me the 3000, I have in their overpriced fake warranty that they are selling.
Publicado: June 19, 2019
Randy of Eccles, WV
Fuente: consumeraffairs.com

I could not be more disappointed in an appliance, and Ive been buying them
I could not be more disappointed in an appliance, and Ive been buying them for my home for over 40 years. We had our Speed Queen dryer one month (!) and it stopped working. Cracked terminal block. Part not in stock! Long wait for repair.
Publicado: December 29, 2020
Pam of South Easton, MA
Fuente: consumeraffairs.com

Huge, clean laundromat that has all you need. The staff is extremely friend
Huge, clean laundromat that has all you need. The staff is extremely friendly and helpful. I highly recommend Speed Queen for your next laundry day. The dryers are huge and the washers cleaned clothes very well.
Publicado: July 16, 2021
WANDA of Chicago, IL
Fuente: consumeraffairs.com

Purchased Speed Queen washer and dryer from Orvilles in Buffalo New York. 4
Purchased Speed Queen washer and dryer from Orvilles in Buffalo New York. 4 years later the heating element stopped working. 10 day lead time for part and half the cost of the dryer. Will never purchase a speed queen again, piece of junk.
Publicado: March 4, 2021
patricia of Buffalo, NY
Fuente: consumeraffairs.com

I love Speed Queen. I like all the features. They have advanced in the tech
I love Speed Queen. I like all the features. They have advanced in the technology of the world today. They are one of the oldest and new brands of all times. I can wash any size load and the washer and dryer adjust itself to whatever capacity that I have in them. I can never over load or under load using this brand. They have come a long way. I love the fact that it seems like it knows the level of clean that I require. My kids and husband used these items and they are very please each and every time they use it.
Publicado: March 25, 2017
Felicia of Pflugerville, TX
Fuente: consumeraffairs.com

Bought matching set in April of 18 after much research. Was not aware of re
Bought matching set in April of 18 after much research. Was not aware of redesign which changed everything! Reviews were based on 17 models and older. This washer is loud... Filling, running, just loud! Does OK job of washing... Just OK. Failed to start several times. Technician says sometimes computer board goes to sleep... Thats nice. Paid way too much to have sub-par performance right away. Better honor that long warranty they have. Thought we had made a long term purchase. Dont take my word for it. Check the web and YouTube videos. Made in U.S.A. used to mean something. Too bad.
Publicado: November 3, 2018
Gene of Mankato, MN
Fuente: consumeraffairs.com

Prior to purchasing this Speed Queen AFNE9B-AWo1 Front Load Washing Machine
Prior to purchasing this Speed Queen AFNE9B-AWo1 Front Load Washing Machine we had an old LG 10kg machine and as we are in our 70s decided to pay the $3.5k so the machine would outlast us. Unfortunately lasting ability is no use if it doesnt do the job. IT DOES NOT CLEAN YOUR CLOTHES! This machine has NO lint filter so flecks of lint cover your freshly washed clothes and in the folds of the clothes there is often dirty marks which have to be rubbed off in a clean tub of water despite using the second rinse cycle on the machine. My advice is AVOID THIS MACHINE at all costs.
Publicado: November 10, 2019
Grahame of Bundaberg South, Other
Fuente: consumeraffairs.com

Moved to new home 4 years ago & bought very expensive SQ commercial-gra
Moved to new home 4 years ago & bought very expensive SQ commercial-grade washer/dryer set as advertised, #1 recommended in the nation. Thought it would be more durable & last longer. Salesperson said true. Washer literally destroys clothes! Chews material…shreds towels, rips seams, trashes underwear, rips out zippers. So much lint removed from items at each washing that lint trap cannot hold it all. And that continues for months, after every washing! No towel in the house has lasted more than 3 months (good-quality towels!)! They look 25 years old!Worse, this model has no “balancer!” Clothes go out of balance constantly & washer makes a horrible, loud pounding sound & hops 6” across the floor! Called recommended repair service & he said nothing he can do! He cannot add one, either. Shortly after we bought this model, the company must have gotten so many complaints, they supposedly added a balancer, but that does nothing to help us. Finally, the controls on both units are annoying beyond words. You set water temp, and the unit changes the load size on its own; or you set load size, and the temperature changes. Have to keep pushing same buttons repeatedly to get them to finally “stick” where you want them! Same with dryer….very confusing on how to get it to just dry. It’s like trying to operate it in a foreign language! Bottom line: this set is a disaster from start to finish! Save your money: do not buy!
Publicado: September 4, 2021
B of Clarkston, MI
Fuente: consumeraffairs.com

Best Washer I have ever owned. Washes in 30 min. You can open the lid witho
Best Washer I have ever owned. Washes in 30 min. You can open the lid without pausing the washer. It does not lock!! YAY!! High end in pricing but worth every dime, great warranty. Covers everything. Heavy Duty! These are the kind of washers in laundromat so you know they are durable.
Publicado: May 19, 2020
Patricia of Waco, TX
Fuente: consumeraffairs.com

DO NOT WASTE YOUR MONEY. Purchased in October of 2019. From the very beginn
DO NOT WASTE YOUR MONEY. Purchased in October of 2019. From the very beginning there has been an undetermined leak. It appears that when in the spin cycle and the load is not balanced, but that is just my uneducated guess. A service rep has not been able to replicate the leak. I cannot use a spin cycle other than low spin. So much for warranty - the place of business where it was purchased (Dr. Appliance in Delmar, IA) has washed their hands and told me to deal directly with Speed Queen. That is a JOKE. Speed Queen has done NOTHING to resolve the issue - so much for the 10-year warranty! Now the Washing Machine wont even turn on. And by the way, most dealerships who service Speed Queen Appliances wont ever service if it was not purchased by them.
Publicado: September 30, 2021
Pam of Donahue, IA
Fuente: consumeraffairs.com

The Speed Queen washer is a dependable machine that washes the clothes perf
The Speed Queen washer is a dependable machine that washes the clothes perfectly and has a large capacity. Its operation is quiet. The large agitator distributes the soap throughout the entire load. It is solidly built and I would highly recommend this manufacturer.
Publicado: May 20, 2020
William of Freehold, NJ
Fuente: consumeraffairs.com

We purchased a Speed Queen washer and dryer for our new home in December 20
We purchased a Speed Queen washer and dryer for our new home in December 2017. I was surprised to see that were making these for home use as I used to work for a man who had several commercial washing centers in Philadelphia. These were the best machines ever. Now after using this for a few months it takes so long to dry towels and when washing new towels this week they came out with all kinds of pulled loops on towels, hand towels and washcloths. Very disappointed with this dryer. Washer also does not have a longer time to wash. Only 29 minutes max for heavy duty. What’s up with that?
Publicado: May 3, 2018
Margaret of Hardeeville, SC
Fuente: consumeraffairs.com

I purchased a new Speed Queen Commercial Top Load washer and front load dry
I purchased a new Speed Queen Commercial Top Load washer and front load dryer in June 2016. Within a week I had service come out to try to fix the thumping in the dryer. Repairman came out 3 times and decided I needed a new drum! That helped but didnt really fix the noise. Today, Dec. 2019, the repairman told me my washer needs a new motor and some other parts, that is why it wont start or just cuts out. It trips the circuit too. Ive had clothes with water sitting in the machine for a week waiting on the repairman to get here to fix it. He had to install new roller bars in the dryer for the thumping, and I guess we will see how long that lasts. I am very disappointed in this set. I want my old Maytag set back that I had been using for 15 years with no issue, but the buyer of my house wanted them so I let them go. I should not have done that. Today I paid $157 and who knows what the washer repair will be.
Publicado: December 17, 2019
Denise of Wellington, CO
Fuente: consumeraffairs.com

I “inherited” the Speed Queen dryer with the bed and breakfas
I “inherited” the Speed Queen dryer with the bed and breakfast business I bought 9 months ago. It’s commercial grade, heavy duty. It drives me to distraction! Despite buttoning up the duvet covers (I live in Australia) things still manage to get caught up inside and from time to time, the duvet cover even manages to get turned inside out, as do the pillow cases. How on earth can this happen??? And then there are the many, many times the sheets get twisted up like corkscrews. How can that happen?? I’ve had many dryers in my lifetime, none as expensive as this one, but every single one of them was 100% better than the Speed Queen. I HATE IT! Do not buy one! Rosie **, Australia.
Publicado: April 3, 2019
Rosie of Other, Other
Fuente: consumeraffairs.com

Purchased the new 2018 TR7 Speed Queen Top Load Washing Machine after readi
Purchased the new 2018 TR7 Speed Queen Top Load Washing Machine after reading rave reviews on the Speed Queen washers. Unfortunately, Speed Queen changed the agitation mechanics of the 2018 models and this machine does a terrible job of washing clothes. It does not remove dirt or stains no matter what cycle you run it on. Ive tried everything to get my clothes clean and bright but after 2 1/2 months of trying, I gave up. The local dealer told me I had to get resolution with Speed Queen. Speed Queen told me I had to get resolution with the local Dealer. I sent pictures, made phone calls to SQ and the dealer, multiple trips to the dealer, comments on SQ Facebook and website etc. Working with the local dealer didnt get me any suitable resolution until I suggested that I would call the BBB and local TV station. Finally, SQ and the dealer got together and they decided to give me a full refund and take back the machine. Warning to anyone planning to buy the 2018 Models of Speed Queen...buy something else.
Publicado: June 3, 2018
Carol of Lancaster, NY
Fuente: consumeraffairs.com

Our Speed Queen washer and dryer are separate units, bought at different ti
Our Speed Queen washer and dryer are separate units, bought at different times (washer 4 yrs, dryer 2 yrs). Both very ample capacity, perform well, and have been reliable so far. The only negative thing is they are more expensive than many other brands, but maybe they will last longer, too.
Publicado: September 1, 2017
Bob of Corsicana, TX
Fuente: consumeraffairs.com

I wanted a good reliable washing machine, like the good old days! It didnâ&
I wanted a good reliable washing machine, like the good old days! It didn’t matter about looks, or fancy stuff, I needed a workhorse that would clean clothes with heavy usage. I couldn’t take a chance. Speed Queen is the brand used in laundromats. I got a Speed Queen, and couldn’t be happier!
Publicado: February 21, 2019
Vicki of Olympia Fields, IL
Fuente: consumeraffairs.com

I love my washer Model # AWN412SP111TW01. It washes great and it is much be
I love my washer Model # AWN412SP111TW01. It washes great and it is much better than the ones with all the fancy technology features on them. This washer operates more like the washers I used to have and it washes in an appropriate length of time. I love the fact that this washer does not have the feature that locks your lid when you start your wash. My washer is more like the way washers used to be built years ago and not just some fancy technology that quits working right after your warranty goes out. The only thing that could be improved is that the water could be spun out a little more so that the clothes are not quite as damp when the wash cycle is over. This isnt really a problem but just a preference for me.
Publicado: March 16, 2017
Phyllis of Joplin, MO
Fuente: consumeraffairs.com

Wish I had not bought- washer foams out the drain every time- no, I am not
Wish I had not bought- washer foams out the drain every time- no, I am not using too much soap, no I am not using th wrong kind of soap (tried HE and regular in very small amounts), plumbing is not clogged, no issue with old Maytag for years... Also, you need an instruction guide to understand settings- seems like they just chose random words... Hey SpeedQueen- how about small medium large and cold warm hot... I know you are trying to get around Gov. efficiency standards, but whoever you pay to design these controls should be fired- Its not that difficult people.. Im sure it is made with more metal parts than most washers, but whats the point if it doesnt work? What a mess and a waste of $1,000.
Publicado: April 3, 2021
Jerry of Hanover, MA
Fuente: consumeraffairs.com

I was shocked to see the low ratings on this site. I breed Golden Retriever
I was shocked to see the low ratings on this site. I breed Golden Retrievers and to put it mildly I wash dirty stuff. From muddy dog towels to poopy puppy pads. Dirty Stuff! My Speed Queen (TC5000WN) does a wonderful job on my dirtiest loads. It washes faster than my old machines, (GE & Maytag) and has an option for a larger fill. It is a workhorse, which is what I want in a washing machine. I had an LG Front Load washer and hated it! You cannot properly soak anything, and I was constantly cleaning the rubber gasket to keep it from smelling.
Publicado: May 8, 2020
Colleen of Barberton, OH
Fuente: consumeraffairs.com

We’ve had the washer since February 2021. It works great. Dont have
We’ve had the washer since February 2021. It works great. Dont have any problems but the start button. Its the same button to pause it, that’s ridiculous because its so sensitive you cant even touch it without it going to the pause! Youre supposed to hold it for three seconds to pause but it doesnt matter. It just keeps beeping, so annoying, really think it should be a different button! I dont even want to use. We it paid way too much for it to be like that! I know Im not the only one having problems with that button!!!
Publicado: September 5, 2021
Michelle of Charleston, WV
Fuente: consumeraffairs.com

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