My experience in purchasing my water heater was an easy one. We just bought one and a day later the guys came and installed it. They told us a few things that we needed to know and they left. I have had it about 5 years. It definitely heats my water up very quickly and we never run out of hot water. I love hot showers so that's a plus. I like the sturdiness and style, and it definitely doesn't take up a lot of space. I also like the quality and the ease of putting in a changing elements and adjusting the temperature is easy too. It has always done its job and has never failed us. We are very very proud to own this brand. I like everything about it. It has all been a positive experience.

I have had my A. O. Smith Water Heater for 10+ years and have had no problems as of yet, the cost was what I expected and was within reason for a 30 gallon tank. It has worked to heat the water for 10 years and does a fine job, it runs quietly, has a control dial to reduce the temperature of the water that is very convenient, and the 30 gallon tank provides enough water for the house. It is energy-efficient as advertised while our other unit wasn't. The delivery and installation was on time and done in a professional manner. The old unit was removed with no damage to the home and was done at a reasonable cost. We hope our unit continues to work for 10 more years.

Our A.O. Smith water heater has always functioned perfectly. The recovery rate of the water heater has always been great and the water heater is able to handle our 50-gallon spa bath tub. It's made to very high-quality standards. I have heard about the A.O. Smith brand for many years and am proud to finally own one myself. The insulation contained in the hot water heater keeps the water hot for a very long time. Our experience with the customer service was excellent too. It was first class. The customer service staff was knowledgeable and extremely professional and courteous. The water heater is a bit expensive to purchase, but when all things are considered it was a very wise choice to purchase our A.O. Smith water heater.

It was a bright sunny day. I went to check on my water heater and it works great. It came with the new house I bought. It was installed sometime during construction. I watched the contractors install one in another new house. They first put it on a platform, then hooked the inlet and outlet water lines. An electrician came the next day and completed the wiring. The customer service was great. When it wasn't heating right, they found a bad temperature controller and changed it. This happened 2 days after I moved in. There was no charge as it was under warranty. I have had it for 8 years.

Older models I owned had issues with being loud, not generating enough hot water, breaking, or otherwise not lasting for a long time. The new hot water heater has worked better than expected! It has been purchased in the past year to replace an old water heater. It has been very reliable and more energy efficient than the previous model. It takes up less space than an older model and provides more than enough hot water for the whole family. It runs very quietly, to the point where I never even know that it is on or working during the day. The installation took about 2 hours, was quick, not messy at all, and there were no difficulties encountered. The installation company arrived on-time, had no trouble with the installation, and were helpful when we had questions. The documentation they left was thorough and we have had no trouble since then. It has been great!