I have a 60 professional quality Viking freestanding oven & range. Its never worked correctly - the oven fails with one or two uses, and this started within 24 months of original installation. Ive spent over $1,500 on repairs (Viking said it wasnt under warranty, though the warranty clearly states THREE YEARS) and it still doesnt work. The Viking authorized repairman told us this week Viking is not willing to take responsibility for their product and theyve suggested you have the oven wiring replaced at your cost....I am so frustrated with Vikings treatment of our customers that Im considering not working for them any longer. This is what I get for $9,000?

The refrigerator I bought is very good but the drawers are kind of flimsy. You push it to a certain point and then they self-close. If those drawers were on ball bearing or a little bit different, itd be really top-notch then. My favorite features of the Viking are the door itself, the styling and the lights.

We went to a showroom to look at the Viking unit and the reps there were very nice. However, the salespeople on the floor dont know what theyre selling because theyre not well-versed in the high-end units. Also, the delivery people left a lot to be desired. They couldn’t hook the range up so I had to get my own plumber. They wanted to leave the range right on the walkway or take it back. Other than that, Ive had my Viking Range for about six weeks and it works well. The oven heats well and its a well-built unit.

Ive owned Viking Ranges before in Nashville, Tennessee. However, I was a little bit disappointed in the workmanship put into the equipment. When it was delivered, the guys that installed it did a great job straightening one of the panels. I ended up having to get the wall oven unit replaced or at least theyd put in a new board. The stripping around the door that holds the heat in was loose and had to be pushed back in place. I complained to the store about the quality of the product and they sent me a new unit. The new unit looked better and its working fine so far. I havent had any codes on it. All in all, they dealt with all my issues and responded timely. They sent people back out to try to correct the problem. In that regard, the service has been great.

I purchased the Viking range in the summer and it has been physically operationally working for about three months. I had to have my kitchen redone, so we started with appliances first, then we installed it once the kitchen was pre-configured. It was a stand-up oven as opposed to a countertop. We’ve used it on several occasions and it has been great. The unit is very solid, has high BTU efficient, and has the gas top as well as the oven. It is a convection oven, which we never had before, so it has enhanced some of our food preparations by far. The appliance is quite heavy but that is part of the solid construction. Also, we haven’t used the self-cleaning function yet and we haven’t used the unit to a great extent.The prices of Viking are fairly high in range, like Wolf, Milan, and other manufacturers and the price of the unit I purchased was much higher than I wanted to spend. The particular stove model we purchased is being discontinued, which didnt bother me because the product itself is what’s important and it doesnt mean it’s not gonna be supported by the manufacturer.

Viking 48 Side by Side Refrigerator - We have experienced multiple reliability issues with failed ice maker x3, A recall for the door which will fall off, as well as a leak from the indoor water dispenser. Viking service has been dismal at best. I urge you to avoid the Viking refrigerator products.

We purchased the DMOC in 2007 (no longer available). Beginning in 2009 the problems began. First, a fuse. Then the wiring circuit was bad, followed by the door switch which was faulty.. was repaired. Then replaced a fuse again (same one), and it quit again a week ago. We called the Viking Southwest President and spoke with him. Unsympathetic, unapologetic, he informed me that microwaves only have an anticipated lifespan of 6.5 to 7.5 years - the 10 that we have read about! He stated he would get the record of repairs from their authorized service company (whom we did use!) and he would get back us. No call back. We called again and left a message 4 days after our initial conversation. No call back. Today, a new convection microhood from the competition was installed!

I really like the Viking brand, the look of the refrigerator, and the options that they had. The quality could be better on some of the things, though. I have multiple Viking appliances. For example, my stove, I wish I got another stove because the lighters are always going out, the burners never light properly. But as far as the fridge, its been reliable.

I wanted a commercial grade oven for the new house because I do a lot of entertaining so I got a Viking range. I, however, had problems with it. Six out of the eight burners failed during the installation. I then called in warranty replacement and they sent the company out and theyre supposedly on back order. Ive been waiting for the replacements for six weeks now. I have two working burners for a $13,000 oven. Im not happy at all.

Fridge is leaking water on to the floor after 4 years. Authorized service tech didnt find anything wrong but changed thermostat just in case was the problem. Fridge still leaks. YouTube videos show it is likely a clogged drain line. After taking apart fridge we can see the evaporation tray is completely dry, yet water is leaking on floor. Why didnt tech even check this??? Seems pointless to call tech back since he was so clueless but we dont know how to fix it. Also the shelves broke too easily.

Overall, Im happy with my Viking refrigerator. I like the look of it. I also like the separate cheese tray.

I had a Viking range 20 years ago. I was looking for a new gas range with certain features and Viking filled the spot. So far, I love the quality of the range that we received from Viking. I like that it’s simple, very direct, and does what it says it’s gonna do. I turn it on and off, and there are no hidden electronics to mess up. It has worked ever since we set it up, so it’s great. Also, I absolutely love the broiler. But any time that people buy something online and it’s being shipped from New York, nobody gives them a date on when their product is going to arrive and there’s a bit of tension that goes on with that. In this case, our product arrived two weeks later than what we were promised, so there was some angst with that. But scheduling was the only issue that we had and other than that, the people that I talked to were very nice and polite.

Viking is a pretty well-known brand as compared to some other available in the market. I was looking around and I felt that Viking is a good choice. The fridges design, the outside appearance and inside, everything looks good. It fit my purpose. Its not too big and not too small. If I want to save something inside, I can fit a space there well. I also like my freezer in the bottom. Im moving to a new home in North Carolina so I purchased a new one there, and compared to my old one, that ones design has more flexibility. Its good, interior-wise. The one I have here was done by another company and their design is a bit crowded.

I have a Viking gas stove that does not turn off and continues to heat until I have to turn off the electric at the circuit breaker. I have had this repaired just a few weeks ago and it is happening again. I have been waiting for a call back from Viking since Monday and this is dangerous. My husband has called many times daily. The oven thermometer read over 700 degrees. Viking will be responsible if something happens. Weeks without an oven is unacceptable when you pay almost $5000 for an oven. I want this fixed. If my house blows up, it is well documented that this is part of the recall and I have called you guys. Im sure the insurance company would see Viking as responsible. Unacceptable!

At first, when my Viking range was installed, the installers pushed it too far back and the cord broke when it got pinched between the gas line and the stove. When I was ready to clean it, the main big oven never shut off. Its like it never got to the heating temperature and it just heated well exceedingly. So it burns up the igniter and some other part because the oven got too hot. I couldnt even touch the stainless steel on top of the stove. Id washed the whole thing like I was supposed to and then Im supposed to run the oven at 450 degrees for an hour to an hour and a half to burn everything out. And I found out that it got so hot and it would work until it melted everything.The Monarch people came and replaced the cord but it still didnt work. So the Viking rep came out, replaced the cord with a Viking approved one and replaced some other parts but it still didnt work. Two weeks ago, he came back out again, replaced some more parts and then ignited it. It didnt work, it didnt shut the heat down and then he started looking at the wiring and he found that the wire that was connected to the knobs was connected to the wire to the griddle and vice versa. So when we turn the oven on, it thought it was heating the griddle but was never getting heated so thats why the oven never shut off. He fixed those two wires that were crossed and then the oven started working again. But that night, we were starting the oven and then the igniter kept shutting itself off. It would try and ignite after five times and then it just quit. So, were still trying to get it fixed and he scheduled to come back again to look at that.This has been going on since the Viking range was delivered to our house. I am nearing two months that weve had the stove and its still not working properly. It seems that even have they not pinched the cord, because of the wiring issues which we didnt know about, the oven would have still done the same thing. It just happened to be something that happened that we thought might have caused the problem while in retrospect, it didnt. When we bought it, it was a floor model and we knew that. However, we did not know at the time, we didnt ask and they didnt disclose, that it was seven years old so, there was no warranty on it. Ive got all the emails from them that states everything theyre saying they asked their Viking reps and Viking is not really standing behind the product because it was a seven-year-old floor model. That would make a big difference in our decision to purchasing.When we bought this stove, we were offered at the time an extended warranty for five years for $400. We thought that its a Viking stove and were paying $8,000 for it. It should have the factory warranty so we chose not to buy the additional warranty. But then, when we started having problems with it right away from day one, I wanted to buy the additional warranty. I asked if it is too late to do it because we were not told that this Viking stove is seven years old and we wanted to protect ourselves. And I found out that they should never have offered us the extended warranty because the stove was over five years old, that it was their mistake to offer us that warranty and that we cannot get any Viking warranty because of the age of the stove. It sounds ridiculous to me because its still a brand new stove.But they have been paying for all the repairs because I went online and I registered the Viking product. They gave me a 90-day warranty for doing that. Im trying to get everything done within this 90 day because after that and if we have issues, I dont know what were gonna do. Im sure that the repair person is in contact with Viking because thats how hes getting paid. So now, my husband and I feel that when it was put together, the manufacturer miss-wired it.Also, I strongly feel that especially because there was manufacturer problem in the range and because it sat for seven years, it would have been a problem they would have had with ranges sold seven years ago. So, personally, I feel like we should have more warranty because I dont know that were gonna have everything that could happen, happen in 90 days. But I told them that Im not paying a dime to repair the stove and if it cant get fixed, then they can take it back and I want my money back.My experience has not been great. I feel like Viking is dropping the ball with standing behind their product as the manufacturer. But I dont know if they know that the wiring issues were their fault. Whoever put the stove together made a mistake. Between the stove and the hood, weve spent $10,000 so were not talking about a $1,500 stove. Ive been very patient, I sent numerous emails and Id let Monarch know what happened and where we stand. Im not happy and I feel like we need to have a warranty. But their stand is they cant offer us any warranty that Viking wont back. All in all, if we can ever get it working properly, we can use the small oven but not the big one. Its my husband and me right now so it hasnt been an issue but if we have a dinner party, it would be. Also, I am a little concerned that Im only getting a 90-day warranty, Im two months into this, I still dont have a working stove and whats gonna happen at the end of the next 30 days because it was faulty wiring which caused all the damage to my stove. The repair guy is out at South Lake Tahoe and I live in Sparks, Nevada so its an hour and 20-minute drive for him. He only goes to the Reno-Sparks area on Thursdays. So hell come out on Thursday and then if there are issues after he leaves, then hes not coming back till the following Thursday. I thought he was gonna come last Thursday and he didnt put me on the schedule. So I have to wait until this Thursday and its eating up my time.I have gotten nowhere because Im always the third party person dealing with Viking. The repair person talked to Viking, Monarch talked to their Viking reps and I havent had anybody from Viking contact me to talk to me about my issues. I told Monarch that if this cant be resolved, Im returning it and I want a full refund. If I have issues, then I will contact the appropriate department. They need to make this right. Im trying to be very reasonable and Im starting to get to the point where Im not gonna be. I am one of those people that try and work with everybody. Things happen and it doesnt do any good to get all upset. Its not the sales persons fault. But Im starting to get to the point where frustration is starting to set in. But we love the range and the parts that are working. We love everything weve used on the stove, the small oven and the broiler.

I had a lot of problems initially with the installation and the installers claimed it was a Viking issue regarding some alignment of the doors. But Ive had no issues with the appliances themselves. The quality has been great but the one service that I had wasnt. Viking contracted it out and the person who came out acted like hes never seen this model of range before. I was disappointed with the service.

If you have invested in a Viking Oven or Range - you know that it is just that - an INVESTMENT. Or at least it is supposed to be. A $7,000 oven should not have any issues, not at 1 year or even at 5 years, frankly, with nothing but normal domestic use. I understand that the warranty is expired - and we didnt expect a completely free solution. Admittedly, I am severely disappointed that a name like this doesnt stand behind the product for ten years! Our expectation was that the company could at least have a certified service technician it recommends - at a reasonable Viking supported rate. Not referring us to a technician that costs $200 JUST to come out and look at the oven - not even DO anything!? They are viking certified and cant tell over the phone if there is any common problems - of course - it will be $200 to come out for what will probably take 10 minutes. Then there will be the time to order a part and then come back out at $50 per 30 minutes for labor. The reason we spend more up front on quality is to not have these issues. Its a shame that as I look online I see this Name is now riding on a reputation they no longer uphold. I see countless complaints about quality - and Viking is no different than ikea as far as standing by a product. Shameful.

My wife knew about the name Viking and saw it in the stores when we were looking for refrigerators that had a reputable name. However, the Viking refrigerator we have makes a vibrating noise all the time and thats very annoying. They had people come out here twice and there was nothing they could do about it. One person from their support group said that its a manufacturing problem and that theres nothing they could do about it. He said its not a Viking problem and it doesnt make sense to me. I asked him if theres someone else I could contact and he said no. That was very discouraging. I finally tried on my own to find somebody high up, but I couldnt get it. Nevertheless, the refrigerator itself is nice. It has a lot of room and it works well.

We like the pull out drawer for the soda and for the snacks of our Viking refrigerator because its big. But we had a lot of issues with the refrigerator that we got. We had some problems with the icemaker and with the inside of the refrigerator temperature being too cold where a lot of our food got frozen. It took about two months for the repair process to be completed from the time they came to look at it, to the time the parts came in and got installed. The icemaker’s fixed, but I’m yet to determine whether the actual inside of the refrigerator has been fixed or not. But the people from Viking have been great to work with. As far as the experience of getting the refrigerator fixed, the process was pretty seamless. But it would have been pretty nice if the parts were available in the technicians truck and ready for install.

We purchased our Viking 48 built in in 2005 and during the next two years, had (11) service calls to either fix the ice maker or the temperature control module. The ice maker never functioned properly and we finally replaced it at a cost of over $550. Their service rep. actually argued and yelled at my wife on the phone because the item was out of warranty. How in the hell can any company stand for that type of customer relations and expect people like us to recommend their products?? But there is a light at the end of the tunnel and there are some companies that still know the business of good customer relations and that is Wolf / Sub Zero. Point in fact, my double oven control unit went out. We called the Wolf service center and asked them if there was anything they could do for us to minimize the cost of replacing the module at $760.00. They immediately said that they would waive the cost of the parts but we would have to pay a service fee of $125. DONE DEAL. By the way, the unit was ten years old. I tell this story to everyone who will listen, perhaps Viking will, someday. To be fair, I did find out that there was a recall on the refrigerator door pins that could break and the door could fall off. I called and they were very nice and will cover the replacement costs and parts 100%, which they should on any safety recall.

Ive built a few houses myself and somewhat custom kitchens in them, and Ive known about Viking Ranges for years. I always liked the Viking product and the experience purchasing online was very good. Before I shopped, I went on the website and navigated through it, looking at what features they had and what I was interested in with respect to packages that were available. I bought the package which includes the refrigerator, a range, a dishwasher and an icemaker. After that, I was directed towards where I purchased. The supplier did a very good job of walking me through my options and my rebate options, which was something I hadn’t thought of, and it saved me some good money. Im putting a new kitchen in and the range is not up and running yet, but I have plugged it in. I love the LED lights that are displayed on the front, so that was really cool. I have a Wolfe upstairs in my kitchen and it doesn’t have the features this one has.

Love my stove. About a year old. A bit annoying that out of the 6 burners only two (left) do a quick water boil. More sad about the illustrations and temps mapped on panel. All coming off with cleaning.

From the beginning, the marker decals have been wearing off my oven and cooktop. Viking said they were screened on whatever that means. Now I have virtually not markers left on my oven temperatures. How could a company like Viking produce Mickey Mouse markings?

I was looking at the features, design, haptic feedback, meaning how things slide, the soft close of the drawers, and layout. One of the things that I didnt consider was Viking because Viking and Thermador are usually premium, luxury, and mansion-type brands, until seeing at that price point-wise. They make for the regular persons reasonably-priced refrigerators. We didnt need a water dispenser in the front or ice sensor and they were one of the few manufacturers that didnt have that. I just dont like the gasket sealant. Im getting some frost where the gasket is peeling off the door. I havent had the opportunity to call Viking yet to ask them if they can fix it.

Ive known about Viking forever and I chose them because of the aesthetics of their pieces, their higher quality and that they would last longer. I like the height of the refrigerator I got and the size of the shelf because its easy to reach everything. However, I had a frustrating incident with their product which I never had with my old crap refrigerator. It appeared that somehow ice had formed in the circulation system between the freezer and the refrigerator, which caused the refrigerator to not be able to cool down. It took many weeks and two different people to come out to try to fix it. There was no sense of urgency. Viking was recommending the first repair company that didnt work on weekends, which was unheard of. Viking also didnt have enough time slots open to serve everyone. The fridge was fixed but there was a runaround in terms of payment and the Viking people didnt seem to know what they were doing. Viking needs to up its customer service game. They cant charge what they do for a refrigerator and not have 24/7 phone support and people who know what theyre doing on the other end. In this day and age, they cant meet the expectations. Thats not acceptable for this kind refrigerator at this cost. I could have gotten a better service with Sears or GE. I wont be buying a Viking again and I would go with somebody else just on the customer service experience Ive had with them. Overall, the refrigerator is a beautiful product but there is no support for it.

We had a Garland in a big farmhouse 45 years ago, then we moved to Viking about 30 years ago. Its an upgrade cause Viking has the burners. This cant leak all the crud down around the burners, so this is much better. However, purchasing it was terrible. We were getting ready to do our renovation, and my husband had to spend quite a bit of time tracking things down. Our stove has just been installed and we love it. Its our second one and its beautiful. Its a good solid stove.

We bought a Viking range two years ago (now 3 months out of the two-year warranty), model number VGIC53014BSS04. It looks great, the top burners work fine, but the oven cooks terribly uneven. For example, food on the left side overcooks, while on the right side is still uncooked. This is the case with or without the convection fan on, and is true for whatever we are baking. I wish I could include photos, but I have them.

I had some friends with Viking refrigerators and I liked its style such as the outside of the door and the way it looks in the kitchen. Theyre well-made and I like the interior spacing of the shelving. The drawers are nice and wide too. Im very comfortable with Viking and I had a good experience with them.

I knew Viking from the installation in multiple houses from friends but in this particular case, the builder had Viking as the official product to be selected from. We didn’t have an option but to select within Viking products. Its a good brand though and I like their refrigeration products look, that the drawers close softly and that it works. I would recommend them with a caveat of what the person might be looking for exactly. For example, this refrigerator doesn’t have the option to access water or ice from outside the door so it’s just practical issues depending on how you want to use it and what is your preference.

We had seen Viking ranges in different homes when we were looking to buy a home. So, when we decided to build a home, we wanted to go ahead with the Viking product because we did a lot of research and we thought it had a lot of good ratings and a lot of customers were happy with the product. We like the features on the Viking and the overall performance was really highly rated. Our builder sent us to the source that he uses, Galleria. It is in Picayune, Mississippi and we went to the store and purchased ours there. Glenda was the lady we dealt with and she was very accommodating, knowledgeable, and helpful. The quality of our range is very nice. We just moved into our new home. I have the owner’s manual sitting by my chair at night but I havent read a whole lot. But what I’ve been using I’ve been enjoying.

Viking Built-In Convection Microwave Hood - I have owned this appliance for less than 5 years and it is already inoperable. The machine started buzzing and burning. A repairman told me that it has defective parts. Nothing caused by us. Total cost for the repairs is $576. The warranty states that only one part is covered for 5 years - of course, not the parts I need. The company (Viking) wasted a lot of my time only to state the same, Sorry, not covered. Frustrating. I could have bought a $50 microwave from any big box shop that would probably still be working today. Viking is supposed to be top of the line. What a joke.

The kitchen was already here when I bought the house and the person that lived in it before I did recommended the Viking Refrigerator to me. Its a good overall appliance. From one day to the next, it stopped cooling. The main machine was frozen and thats why the cooling could not get to the fridge. But now its all fixed. I love Viking.

My niece purchased a home with a Viking refrigerator under warranty. Freezer stopped working. Repair person said the parts are covered by warranty, but the labor would cost $1800 to repair the freezer!!! I have a 20 year old subzero that has only had to have the fan replaced...a $100 part. I have read over the complaints and Viking is a below standard fridge.

The builder put a brand-new Viking refrigerator in the house that I bought. I like its bottom freezer. Also, when we were having a problem with our ice cubes, the team at the Viking dealer was able to talk us through it and help us. They were great.

We bought a Viking refrigerator in 2005 and since then we had nothing but problems with it. It started with leaking water and damaging our floors and continued with changing 3 ice-makers in it which we still have problems with. The water dispenser freezes frequently and recently the door hinge is getting loose, not closing properly. We are afraid of injuries in case it comes off (as it has happened to other owners) and what makes it worse is the companys rude and nasty attitude when contacted. I would never buy another Viking appliance and hope there was something I could do to be remedied for all the hardship that me and my family have endured. If anyone has a lawsuit against them I will be glad to join.

Had two issues with my range. First, the grate feet have come off my grills. After much back and forth (6-8 emails) a link was sent to me to order on my own. Unfortunately the feet and link were not available to be shipped to Canada. As well my range was still under warranty. I emailed back for another option for a Canadian supplier and my thoughts that this would be under warranty. I had no response (still have not). Secondly, the motherboard and fan stopped working, less than a year old. The process (online) was great to set up a call, however the process of having the claim put through to a technician and to have the product repaired took over a month. I love the product, but would still like an answer to the feet. Thanks.

We had good luck with our Viking dishwasher and we really liked that a lot so we ended up doing the Viking refrigerator. We bought it from Best Buy and the woman was really knowledgeable and knew the brand well. She made the experience easy. I like that the Viking refrigerator is a counter-depth unit that we didnt have to have a built in. It was perfect for what we were looking for cause we didnt want to remodel the kitchen right away. The refrigerator also doesnt mark up easily and its perfectly designed. The drawers, cabinets and storage spaces are very well-organized. We dont have any problems shifting things around.

Im satisfied with the quality of my Viking Refrigerator. I had three Viking appliances and when the dishwasher was having an issue, they replaced it. I was satisfied with their customer service.

Received no help from Viking when called, unit was out of warranty and Viking wont stand behind their product. Many issues with the stove and had to repair on my own, no thanks to Viking. Would never purchase a Viking unit again!

My wife decided to purchase a Viking refrigerator because she likes high-end stuff. The units refrigeration is fine, but I’m a little disappointed that we had to request a replacement for some of the drawers because they were cracked. The drawers seemed to get damaged very easily because of a quality issue. When they sent us the first replacement, there was a problem. So, we had to request another one. Nevertheless, there was no difficulty getting ahold of the Viking contact. We are also disappointed that we cannot retrieve ice or water from the door or water, and that the door is squeaking. Overall, Im not sure if the amount of money we spent is even the value. I could’ve done fine with a Kenmore.

I bought a house on June 1 that has all Viking appliances. Since I bought the house, the start button has broken twice, each time taking 2 weeks to repair. Luckily the old owner purchased an extended warranty so it was covered, but I literally used it twice and the button broke again. He told me to tap very lightly, but even with that, a tiny plastic part cracked and the dishwasher wouldnt work.Then I received a notice that an electrical part in the dishwasher was on recall and would take 14 business days to arrive at my house, at which point I could schedule a repair person to fix it. Again, the dishwasher will be out of service for 4 weeks. I called Viking and asked them to extend the warranty because the dishwasher has so many problems but they declined. They said the start button will be covered for a year, but labor isnt covered once my extended warranty is up. Ive never had a dishwasher problem before, and this one has only worked for 4 washes in the last 3 months. Save a lot of money and aggravation and pick a different one.

We had Sub-Zero in our previous house and we were thinking about buying Sub-Zero again but Viking had a promotion, which was if you bought so many appliances, for every dollar over $10,000 that you spent, you get a 10% rebate. It pushed the cost in our favor so we got their unit. The first fridge that they sent had some damages on it and was making a loud noise. The damages were in the white parts on the inside of the unit, and it was something they could not repair. ApppliancesConnection.com, the place where I bought the unit, asked me to send pictures, and I did all that. Then, they sorted all that to the Viking rep. Viking made me an offer, but it was not a large enough discount to make me want and take it. I told them that if they want to make a more substantial financial offer, I would consider taking the damaged one. However, they never got back to me. I had to chase them down for weeks. I called again and again and they told me that the woman who was working on it doesnt do that anymore. Finally, I was like, “You know what, forget it, I’m not taking the offer. Just come out and replace it.” So they came out and took care of its replacement and the new one they sent has been fantastic. Overall, Im satisfied with my experience. Everything got handled pretty quickly and got fixed. However, if there was any way that Vikings could make a refrigerator that has filtered water, that would be a bonus. That was the only feature that we could not get in the Viking fridge and we really miss having it.

My mother has a Viking Pro since 1989 (25 years). No problems. At all. Nothing. Nothing but even oven temps throughout the cooking temp cycle. Steady, 3 setting flame burners that spread the flame evenly and have never failed. Solid as a rock construction. Dont know what to tell you - other than, you get what you pay for.

Back in 2003 we remodeled our kitchen and put in Viking appliances and we have nothing but trouble with all. The only appliance that was not Viking was the microwave because at the time Viking did not make them. We have not had any trouble with the microwave except to replace a light bulb. The refrig has had to have 3 ice makers and the door needed 2 new sets on hinges and appears to wearing out again and there is concerns of the door falling off, the convertible meat savor drawer has had repairs done to drawer glides multiple times and still not working properly. Just in the last week the refrig evaporator and compressor went out and I have a quote to fix it for over $1500. The cooktop we have had to replace the stainless trim around the glass once and it is in need of replacing again. The oven clock, timer or the self-cleaning has not worked since the time we bought the appliance. The dishwasher has worked but the control panel on the inside of the door has cracked and it has holes on the panel from what appears to be dry rot. To replace all these appliances would cost well over $15000 this does not include the cost to have someone install. Furthermore the refrig, dishwasher have wood panels on them to match the rest of the kitchen cabinets and Im not sure whether these cabinets and the color can be recreated without costing thousands more. For a product that promotes itself as being a top of the line company I would have to rethink my branding.

I wanted to share a review of my Viking range because it was such a big investment. We purchased a gas sealed burner VGSC5304BBS range back in the fall of 2011. My wife loves to cook and she thought a Viking would last forever. She patiently waited over 10 years to buy her dream stove. Weve had nothing but problems with both the broiler and the bottom burners. Both burners have required constant repairs and the broiler still wont light on the convection setting. Weve had to replace the bottom oven pan because it had a broken weld and we replaced the convection fan cover because it was rubbing the fan.The stove looks nice and it definitely gives the impression of quality but its reliability is horrible. I filed a claim with the BBB but Viking refused to help me. Save your money and buy a different brand... any other brand. Also, it has been recalled twice for safety problems. Terrible investment at over $6k.

About 6 years ago, we completely remodeled our mix and match kitchen to all Viking products. We had a range (6 burners), hood, dishwasher, built-in fridge, microwave and warming drawer. We have recently moved and want to update our new kitchen with Viking as well. Im researching product to see the reviews on their newer models. I really am shocked at all the negative comments. I just thought with all the negativity out there, I would jump in to say I have really enjoyed my beautiful kitchen for 6 years. I am very anxious to outfit my new home with Viking! Our family and friends spend a lot of time in the kitchen and it has yet to let me down.

Viking had a sale going on. The refrigerator I was looking at was discounted and with the rebate I was getting, that put it in a price range that was comparable to Sub-Zero. Plus, the store was saying that they have had good success with the refrigerator and that people liked it. I decided to take a chance on their technology. So far, food doesnt go bad in it and I love it. The refrigerator has technology that pulls out the gas that makes food go bad. Before, I would wind up throwing so much food out because it goes bad by the time I get around to cooking. Now, I make less stops at the grocery store. Additionally, water that that comes from my Viking tastes really good. Its much better than the GE Monogram that I used to have. However, the ice maker has a little wire bar that comes down when the ice tray fills up. Its supposed to set off but then it goes a little overboard such that I find ice outside the ice tray. Still, this was the only thing that was wrong. This is the second Viking that I have had and I have been very pleased with the service. With the first one I had, there was moisture building up on the inside. Everything was getting wet inside that refrigerator and almost every day I had to wipe it down. I complained and Viking sent servicemen out a couple of times. They couldnt figure out why the door wasnt sealing properly. They told me that they couldnt figure out the issue and that they would just get me a new refrigerator. I didnt have to pressure them so much and they gave me a new unit that works. So far, it works fine and its beautiful. I like the way its saving me money through not wasting food. Ive already recommended Viking to other people. I let people who have stayed at my place see it and I tell them about the refrigerators technology. They have been saying its a beautiful refrigerator.

Overall experience is very positive. Viking Range delivered and installed in satisfactory order. Range is working very well. Product meets the expectations. Two comments: The roasting pan was not included with the range. Had to call Viking Direct and order from Parts Dept. Evidently, the dealer said that I was not the only customer who did not receive the roasting pan. VIKING should ensure that roasting pans are included with the stove when delivered. One of the burners does not fire up as well as the other. Will need to call the dealer for service. Overall - happy to have made the purchase.

We just bought the Viking 5 series. The grate started flaking when I first used it and left black flakes on the stove. And to make it worse the stove discolors with just the most basic use and it requires serious scrubbing to get the grime off the stainless steel part around the burner. This is absolutely not what I expected when I paid over $3500 for this cooktop range.

Spend over 20k for Viking Appliances, have had numerous issues with the refrigerator which they kept putting patches on until the wart he runs out and now the ice bucket and the ice maker is broken and Vikings response is always the product is out of warranty and theyre more than happy to provide phone numbers to call for service which you will have to pay out of pocket. The ice but care for the working refrigerator has been on back order and not available anywhere plus you are stuck paying over $500 for it. Viking appliances are supposed to be high end products with horrible customer service. They also tend to break down a lot. I request spending so much money on Viking appliances and would never do it again and would highly recommend anybody considering getting Viking products to stay away from it.

I have been using a Viking range for a month. Its a good quality brand. I like the price too. The salesperson at the appliances store was knowledgeable in general. While its plain, it looks nice.

Side by Side Refrigerator/Freezer Model FOSB 5422D - Beautiful built-in refrigerator freezer with ice dispenser in door. VERY expensive. Major design problem with icemaker. The basket holding ice has a metal part that connects with a plastic part to propel the ice into the dispenser. The metal part quickly destroys the plastic part, rendering the ice dispenser useless. All this within the first four months of use. The replacement ice basket has been on back-order for seven weeks. If and when it is replaced, I have no reason to believe the new part will enjoy a greater life expectancy unless Viking changed the design. If you intend to dispense ice from your freezer, be very wary of buying this model.

Side by Side 29x79 Professional Viking Fridge and Freezer - Top of the line price and look. Worked well for three years and has been downhill since. Ice maker broke in freezer. Drawers split and fell out in fridge. All fixable until the seal started to tear on the door which as you would imagine, if not working properly it doesnt hold in cold air and temp rises. We ordered not one, or two but three times, went back and forth with Viking and three different appliance repair guys. Final analysis is that Viking no longer makes same seal and the replacement seal DOESNT FIT! IT DOESNT WORK! We have pulled our hair out trying to find someone whose fridge maybe blew up or fell out of the back of a truck just to nab the $100 seal from original fridge and have it snapped in 10 minutes. It is a CRIME that a manufacturer makes a 10K unit and then cant provide basic replacement parts and therefore deems the product obsolete.

Were very happy with our Viking refrigerator. Its a drink fridge and its quality is really great. The layout inside is nice and because we got a counter-depth unit, its not big and bulky. We knew that Viking has good products and we bought a Viking fridge based on quality and style. I would definitely recommend Viking Refrigerators.

This is my first Viking Range. Granted, it’s one of the lower end models, but still not cheap. I was very disappointed with the incredibly loud vibration noise made by the convection oven. Repair/ motor and fan replacement was unsuccessful. Seems it’s the back vent that vibrates? Not the fan. Still can’t use when I have people over because it’s in my “open concept” kitchen. One knob had to be replaced because it stuck and I couldn’t easily turn off the burner. This all in the first month of use... not what I expected from Viking.

We have had Viking for the past 12 years. I chose to buy Viking because I love to cook and I love the way you can cook and the refrigeration and the ovens work. This refrigeration we have has improved a lot from the one that we had before. My favorite thing about it is that the fruits last a little bit longer than a regular refrigerator and that the door works better because it’s make out of solid material. But I’ve been having a lot of trouble taking the stickers out of the inside of the refrigerator. I had tried everything and I still have two and a half stickers that I haven’t been able to take away. Also, its a little expensive but I will highly recommend Viking.

30 months ago I bought a new built apartment in the Dominican Republic that came with a new 48 Viking professional refrigerator. It started to malfunction (not cold enough, not making ice cubes, making loud noises and not refrigerating altogether) soon after we got it. Kitchen Center in Santo Domingo, who supplied it, did not want to do anything about it pretending that the 12 months warranty had passed. Kitchen Center finally agreed to replace it with a new one at the condition that I pay them an extra USD $7,500.00 which I did. The new fridge is also malfunctioning and has the same issues. A Viking representative offered to change it about 4 months ago but Kitchen Center does not want to honor this promise.

We purchased our Viking 30 4 burner range in 2006 and have had to replace the spark ignition module three times in that period. It is a $180 part, and though it is easy to replace, it always results in a minimum service charge of $110 for the first hour. Adding it all up, thats nearly $600 in failed spark modules, adding significantly to the cost of an already-expensive oven range, but the worst thing is it is unreliable. You never know if it will fail the day before Thanksgiving or some other big event.

My Viking stove is a nightmare. Firstly one of the gas hobs wouldn’t light properly. Although repaired by Viking it is still temperamental and flares up. But now my door won’t stay closed. The hinges are faulty! This stove is barely used as I travel much. They are less than 2 years old!!! Customer support was horrendous. Back orders for these parts means won’t deliver until sometime in November. Ordered on October 1. The cost is $568.79!!! Are they gold plated??? I did not chose these appliances for my new home. I will NEVER buy their products! This is only one repair company in my entire area that will service them. I wonder why???

Ive had 20 years of experience with Viking before and never had a problem with it. Its quality and they last a long time. But these last six years that I had wasn’t as good as the first time I had an experience with their refrigerator 20 years ago. The quality of it wasn’t as good and I had trouble with my installation. They didn’t really install it very well so I had to have them come back again. And I also had a defect in one my shelves that had to be returned. Other than that, I usually call the manufacturer in Mississippi if I need anything and they are the most excellent to deal with the troubleshoots. I can call them if I suspect that I have a problem and they’ve been the best. If you call the purchase department, theyre very good at saying, “Well, I dont think that, Maybe that’s not it, or Yes. You can order this part, or You can’t order this part. So, I depend on them a little bit more than a local person.

I always wanted Viking appliances. I love to cook, so it is a brand that was instilled in me that is quality and a professional kitchen. Initially, I should have looked. I went to Best Buy to look at them, but I ordered these online, and I never really tested them out. I like certain things that I bought, but there were certain things I don’t like. I like the refrigerator because it’s large. But I’ve seen others that the inside interiors are better made, more stylish, and the placement of the shelves are a lot more intuitive than the Viking. The doors and the bins are fine. It’s just the placement of them is not as functional as we thought it would be. We like the soft-close doors but we didn’t expect it to be so small inside being a 48-inch. We thought it’d be a lot larger because we had other appliances like LG or Samsung, and those were standard-sized, and they seemed to have more space. I like the Viking because of the aesthetics. It’s a beautiful refrigerator. But in terms of functionality, it’s just plain-Jane. It’s a $10,000 fridge so I was expecting more. It’s a 48-inch refrigerator, and its freezer is tiny, unfortunately.

This over/under built in refrigerator looked like a carbon copy of the Sub Zero we had, and loved, in our prior home. Looks can be deceiving. This refrigerator is really a portal to, well, you know where. Why travel to Alaskas famed Mendenhall Glacier to watch huge chunks of ice calve when you can recreate the experience on your hands and knees, blow-drying the freezer section of your Viking, chipping away ice chunks in the faint aurora borialis of the refrigerator light? Over, and over again. I would have to pull repair invoices but venture that weve spent $2,000 in service calls and repairs in the last 8 years: > Broken door shelf brackets > Door seal replacements (think middle of the night temperature warning beeper) > Main control board replacement> Multiple repair visits in attempts to address freezer defrost issuesThe freezer section has been a nightmare. Poor defroster system design leading to repeated, massive ice build-ups and melt-water dripping out of the door and ruining our hardwood floor. Incredibly disappointing for the cost, and perceived quality of this appliance. We highly recommend avoiding Viking.

A friend of mine in North Carolina had a small Viking in her kitchen and I liked the way that Viking Ranges look and I wanted something that was a step above whats in a regular big-box store. However, it rattles so I had Midwest Appliance Repair come out for it. It was still under warranty so they had the fan fixed but I never called them back for them to fix it again, so now its out of warranty and having to put a new fan in there would cost around $300. Also, it wasnt cooking evenly on the front right burner. So when Midwest was out here, they told me that there were two missing silicon bumpers that were supposed to be on the grates to hold it way up from the flames to the proper height. I asked them to order me a whole set for all three grates so I can replace them if I lose one, but the guy called me back and told me that it was $28 a piece so I will just go down and find something else at Lowes that will do the trick.The parts are pricey especially given how much the cost of the range was. Other than that, my friends call it diamond mill because its fancy and Im happy with it. I love the quality in terms of the weight of the piece and the way it cooks that food. I also love that roll-out rack on ball bearings and the freezer doesnt dry things out and theres never a freezer burn. Overall, its the kind of stove that if I ever move, it will go with me.

Were purchasing a new house and we wanted to replace all the old appliances with new ones. Weve always had other types of refrigeration but since we were also looking at enhancing the resale value of the house, we considered upgrading to Viking for the new home. Weve had issues with their refrigerator so we had it replaced. The new refrigerator we received needs a new panel because there were some dents in the delivery, but that is more on the delivery and the installation, rather than the actual product itself. They will be replacing the panels free of charge since its under warranty but its a little inconvenient because someone has to be at home. We have to leave for work and we have a baby.A lot of Viking products, including their refrigeration, are not necessarily standard size or there are certain components that need to be installed properly so it needs a special kind of installation to make sure that they fit. So theres a gap between the retail sale and the actual installation of the product. It ended up being a pain for us in receiving our Viking package because it wasnt installed properly initially and then we had to get the installers. We also ended up waiting from September until January to get the kitchen appliances all right so, my husband and I are now thinking why we didnt go with the higher end LG line that recently came out or some of the higher end Samsung or Bosch appliances or something that’s not necessarily a Viking or Wolf or Jenn-Air, but still in the big-box type chain. We dont know if we would do it again.

The Viking range was so pretty. I got one thats jet black with rose gold accent. Its one of my fancy splurges for the kitchen. My house was being renovated and the designer did all of the ordering. The installation of the range was easy. They had a nice team come in and set everything up and level it. The range works really well. I like the fact that youre not actually sitting the pot on the burner. Youre sitting it on the little metal thing above the burner. Its set up pretty high from the burner. Theres an indentation in the burner so the flame is set down in the indentation, which means that it keeps you further away from the flame. You have to work very hard to burn yourself. Thats a really nice safety feature. The range also works quickly. There are lots of options on how to set the temperature. I like the fact that the knobs light up when a particular burner is being used because its also easy to know if a burner is on. If the pilot light didnt light, you dont have to worry about gas flowing because the light is on will tell you which burner is active.

We have had a Viking french door refrigerator installed since November 2016. First the ice in the freezer spills out behind the drawers not allowing the freezer door to always close completely, or the ice spills out over our wood floor when we open the door. We have had frozen food ruined and continuously have to dig behind the drawers and remove ice. Then ice began forming in the regular refrigerator drawers. A repairman has been out twice and says he is awaiting parts. Why he did not identify the need for the parts the first time he was out, I dont know. The refrigerator is a lemon and should be replaced. It has not run correctly since we bought it. Photo of serial number attached.

The house that my wife and I bought in 2016 has Viking appliances in the kitchen. The refrigerator was a 2012 model that was installed and purchased in 2013, so we were a little disappointed that it released all the Freon and was unrepairable by 2021. Were disappointed that though the Viking Refrigerator that we had to get fit in the space for the one that we had without having to redo cabinets, it no longer has a water dispenser in the door. That was a big letdown.We also had to replace the door seal on a dishwasher and Viking had stopped making replacement parts for it. We ended up replacing the entire dishwasher. The repair service is a real pain in Connecticut because theres only one authorized company. To get them out to actually look at our refrigerator, even on an emergency basis, was a matter of weeks.

My Viking refrigerator has lasted 10 years with three service calls mostly related to small things. Its great looking and it works well. The only complaint I have is the drawers within the refrigerator, such as the crisper drawer, all cracked and will need to be replaced. But they are very expensive to replace.

We had a house built and installed all new Viking D3 appliances. We have had problems with every single one of them. We moved in in May 2013 and as of December, we have had the Viking repairman to our house at least 4 times. Who has time for that? Every time has been for the refrigerator and at least one other appliance. Every time we have had to throw away hundreds of dollars worth of food. As I write this review a few days before Christmas, the refrigerator randomly decided to stop working. Convenient now that I have a turkey and all of the other items to make Christmas dinner. I am so frustrated with this brand. After you spend the amount of money these appliances cost, you expect them to work. The authorized repair reps are idiots. Our repairman actually once told me that the refrigerator was leaking water all over the floor because we put leftovers in the refrigerator and bacteria crawled into the drain line and clogged it up. Um... what???!!! The refrigerator leaked on two different occasions and warped our wood floor. The repairman moved the refrigerator and scratched our wood floor. The oven took hours to cook anything - even a simple meatloaf. The shelves slid out once the door was open. The temperature fluctuated +/- 15 degrees. He told us that was normal or the food would burn. No. Just no. The burners on the gas range only light halfway around. The vent just stopped working. The dishwasher leaves dishes wet. I would never recommend these products to anyone. I wish I would have read these reviews first. I hope anyone that reads this decides against Viking. They are pretty, but they cost too much to have this many problems.

Weve had issues with the refrigerators installation. The top grill doesnt seem to be straight, it looks out of alignment. We had someone come look at it, but they said that is the way it is. Also, the kick plate looks very unfinished. It has screws showing, that doesnt look very attractive. A little disappointed with the appearance considering the cost.

Ten years ago, we saw Viking ranges when we did some other kitchen. We had bought a Samsung Dual Fuel and it was a month-old when it broke, so we sent it back. They brought us another one and that one broke too, so we decided not to go to Samsung anymore. We went out to look for a stove and where we had just remodeled our bathroom, they had a kitchen display for all their kitchen wares and were moving showroom, so all their kitchen stuff were on sale. The Viking Range was 50% off. It was $6,000 but we got it for $3,000. We were looking for a stove, so why not? Ive only had it a couple of months, but I like it. However, Im not crazy about how I cant get it to simmer low enough, and the blue light that clicks off and on, so I dont really ever know when the ovens preheated. Theres no bell that dings and says that its ready, so Im constantly looking at that light to see if it has preheated, and I wish there was. Also, I miss my drawer in the bottom where I kept all my cookie sheets and stuff, and the Viking Range doesnt have it. We had to take our microwave out and get a downdraft, and that was a bummer. It wasnt really a Viking dealer who sold it to me. It was a Fergusons Plumbing lady who did. On the other hand, one thing I do like about it real well, is the way the telescopic tray pulls out in the center.

We bought a home that was completely renovated three and a half years ago and the decorator and contractor chose all Viking appliances for the home. We have a wine refrigerator, regular refrigerator, dishwasher, microwave, wall oven, range with a small oven, big oven, hood and stovetop. We have had a couple of issues with the big refrigerator we have. The first time, the meat or vegetable drawer at the bottom of the refrigerator section froze and ruined the vegetables, and we had someone out a couple of times to look at it. Finally, they said there was nothing they could do to fix it, so we increased the temperature for the overall refrigerator. It’s keeping the vegetables from freezing but the refrigerator is not at the suggested temperature. Also, the hinge on the bottom right of the refrigerator has gone bad and the door squeaks when it opens and closes. But I like having separate drawers. It’s a great idea as long as it works the way it’s supposed to. Over the past week, we spoke with a gal named Veronica in customer service and she was great. We would have been normally forwarded to the warranty department but they were closed, so Veronica took the initiative to go to her supervisor and we were well-taken care of. That’s why we would buy another Viking appliance. I didn’t think the squeaking would be a big deal to fix but they have to put a whole new hinge and it costs $800. Viking is coming to fix it and they’ve been great about it ‘cause we’re just outside the warranty time. Everybody at Viking has been very good so I don’t mind if things go wrong if the company takes care of it. They haven’t come to fix the refrigerator yet, but Viking is doing a great job at taking care of the customer and that’s the most important.

My husband and I purchased a BRAND NEW Viking VDOF730 professional series double wall ovens with the french door. It was installed on December 21st 2015. It worked beautifully for 10 days. The bottom oven stopped working on December 31st 2015. Turning the bottom broiler or convection on and the oven still doesnt get over 150F. When I finally got through to Viking customer service this morning after a 30 minute wait on hold, they authorized appliance service to come out and fix it on Wednesday, the day after we can no longer return the product. Let us hope that it keeps working afterwards.Updated on 03/10/2016: I first posted in the beginning of January 2016 regarding brand new french door stainless steel double wall ovens. It took several days for a serviceman to come out and verify that indeed the bottom ovens are not working. He ordered the replacement relay board and bottom element that day. Then the service department did not know when the replacement parts would ship. After almost a month of daily telephone calls to the customer service and to Pacific Sales, Viking finally agreed to replace the whole unit.The second unit was going to be sent to another city as there was an error on geography. Another two weeks pass. The replacement was damaged -- enamel cracked and scuffed off, oven webbing ripped, spiral machine marks on the racks and off-center doors. They were notified and we were told another new oven would be sent out. This time, 11 different signatures were on the inspection paperwork and it was installed. Then the installer damaged the doors. A different service is finally sent out -- without the french doors, or bottom hinges as the bottom oven is not closing properly. But it is okay to cook with -- so I am told.Within 2 days of it being installed, the ovens are running hot. You set it for 325 and it goes to 450. I am greatly annoyed. Yesterday, we are not notified that the service guy would be here to replace the inside of the french doors and the bottom oven hinges -- on a brand new oven. It was a fluke that he pulled up as I was coming home. He installed everything but still doesnt like the replacement hinges. I am giving it another try for a month; otherwise, goodbye Viking ovens. The gas cooktop appears to work fine although our downdraft pulls the flame out. I would NOT purchase their products again.

I had a Sub-Zero for 23 years and it broke. I always knew about the Viking Ranges but never knew about the refrigeration. When I went to replace it, I had to get something with the same size so I decided to go with the Viking this time instead of Sub-Zero. Viking had everything that I liked about the Sub-Zero. I liked the freezer on the bottom, the drawers, the style, stainless steel, and the three-year warranty. I liked the look of it and it fits perfectly. I like everything about the lighting inside, too. Its awesome. I’ve only had it for a few weeks, but so far everything’s good. My refrigerator didnt come with a kickplate and I am still waiting for it. I’m hoping that it will come soon. It’s been a few weeks and everythings been fine. I love it and everybody who comes in loves it. I think it’s great. It meets all my expectations.

Vikings reputation is certainly solid, and from looking at their reputation and their reviews, I thought that they might be the best one. I bought a Viking range from Nebraska Furniture Mart in Des Moines, Iowa six months ago. But it took a while before we got it as we waited for the installation. The installers did a good job though. We also had an issue with the unit but that was because we didnt read the directions as well as we shouldve had. We didnt clean the unit up first and we had a smelly oven. But they sorted it out for us and our interaction with the customer service team was good. That aside, the quality is excellent and overall, the Viking range performs much better than our previous one. Id certainly tell others to check Viking out.

We paid $1,600 for this high end dishwasher (Model VDB 450ESS) that does not dry dishes and smells all the time. The clip, which holds the little folding shelf in the top rack, broke. And guess what? Viking will not sell the clip. You have to purchase the entire top rack for $275! I will never buy another Viking product or refer Viking to anyone I know.

I used to have a Viking range and my mother has a Viking Refrigerator. So, when I was looking for a refrigerator, I was thinking of Viking and a Sub-Zero. Since Vikings range was excellent and I already had a Sub-Zero before, I tried out Viking and its better than Sub-Zero. I love the lighting and its a beautiful refrigerator. It has superior quality. Also, we’re vegetarians so I’ve got a lot of vegetable in there and it seems to keep my vegetables fresher longer which is better than my last refrigerator. Overall, it’s an excellent refrigerator. Its also good for resell of the house. I love it and I’d buy it again.

Viking has a good reputation, but weve never used a Viking refrigerator, so we didnt know what to expect. The refrigerator has been better than what we thought, and it was well priced. We went by the brand name, and so far, we havent been disappointed. Weve had our Viking since November 20th of 2018. We purchased the product from a Bellevue Albert Lee office, and they were great to work with. They were very responsive and helped us make the right selections on our appliances in general and the Viking refrigerator in particular. Weve been very pleased with the Viking refrigerator. It meets our needs. I like that it has a really good size freezer and ample compartments. The way the compartments work and the way were able to access and store food products has worked out well for us.

Our freezer arrived and then we had to wait a long time for the refrigerator. Then when we finally were getting it installed, it turned out that the freezer wasnt working. It didnt have coolant in it. So we had a couple of people come out to fix it. Weve also ordered parts for the new freezer but were still determining whether we want to put them in or not because it seems to be working now. Other than that, its a great refrigerator and the quality is good. I like the dispenser of water inside the refrigerator and it looks good.

The Viking dishwasher was free with purchase of Viking range. I love it! Cleans excellent and is whisper quiet. So happy with this dishwasher!!

After reading these complaints, I feel really foolish being included in this massive collection of consumers who have purchased these products that perform so poorly. No one should ever have to make this error again. Stove, dishwasher, and range aggravate me on a daily basis. My only hope is a class action lawsuit for deceitful business practice that will redeem this unfairness.

We were looking at all the high end range brands and went into Best Buy and had a look at Viking. We liked what we saw and the price was more economical for the quality that we get compared to the others. We had a very good sales rep who was able go into detail about a Viking range and what to expect from it versus a lower end priced brand. He explained things like how to clean the oven and how high heat with the self-cleaning ovens would typically end up destroying the integrity of the inside enameling. He gave a variety of information about little details that we would not think of.We got the series 5 which is easy to clean and does not deteriorate compared to the standard stove. It also cooks differently as theres an even heat. Plus, it also comes with the pull-out drawer in the oven which I love. My only two gripes is my particular series doesn’t come with a timer where I can time the temperature within the oven or have a timer right there on my stove if I’m baking a cake. We went back a second time looking for the timer and the salesman said it’s been discontinued and was only available to a certain model. The other one is I can’t seem to remove any stains from the golden-looking metal that extrudes from the surface of the stove top where the burner is without scratching it. I’ve used soap and water and I’m afraid to do anything else because I don’t wanna destroy the surface. Other than those, it’s a nice-looking range.

Weve had our new Viking refrigerator for four months now and its been good so far. When I bought the unit, I dealt with a representative in Dallas who was very professional. The refrigerator has a lot of space and compartments and its quality is very good. Id recommend Viking refrigerators.

My son had everything Viking in his house and my wife wanted a Viking range for a long time but we couldn’t afford it until we retired. I cook breakfast on it and I like that when we cook in the oven, we dont feel the heat at all. When we baked in our old oven, it would heat the whole kitchen up. Our Viking range works beautifully and the lady who sold it to us was good. We also got a free dishwasher with the range and a bunch of other Viking stuff. We got a Viking microwave as well because its exactly like the Sharp microwave. The only difference is they put Viking on it. We’re happy with it and it’s very good. I use that more than I use the stove.

I needed a Viking fridge that matched the stove I already had. I purchased one and I havent been feeling great about it. Recently, the whole freezer got clogged up and I had to shut the whole unit down. I also had to replace a part in the fridge which cost me around $600. Getting the unit repaired was difficult because the two places registered with Viking in my area were terribly reviewed. Plus, those places were not able to help me immediately.

We absolutely love our new fridge. Its big and we love the layout. The controls work great and all the functions of the fridge are impressive. I highly recommend this fridge to anyone looking for a high-end product for their kitchen.

We got a Viking refrigerator that was a brand new floor model even though I’m a die-hard Sub-Zero girl and I only like Sub-Zero. If I would have paid about $10,000, then I wouldn’t have been super thrilled. Then during delivery, we got a leaking seal on the freezer that we needed to deal with. But I haven’t dealt with that yet and I’m assuming that’s under warranty. Also, if they were gonna sell a $10,000 fridge, then they have to make sure that it has dual compressors where one gets the fridge and the freezer. So while I’m not super happy with the Viking, its overall quality of the refrigeration is good. My produce seems to keep not quite as long as the Sub-Zero but the Viking is better than a standard refrigerator one buys at Home Depot. The lighting is also very bright and good.

Were really glad we went with a Viking range. The only thing is the instruction manual could be a little bit better. The oven has a little light when it comes on and when we set the temperature and the light goes out, that means it has reached the desired temperature. It doesnt say that in the manual. Other than that, everything is working well.

Knowing Viking through friends and knowing its a high-end brand, I got their range. I worked with the distributor during my purchase and it was pleasant. I like the look of my unit and its performance. The power output is nice and it is definitely higher performing. The quality is great and I like how its easy to clean.

We purchased a Series 3, 30, gas, self-cleaning range. I installed it about 3 months ago. The first thing I noticed was that the way it was attached to the pallet, caused the unit to slide forward on the pallet. The plant installed an oak rail in the top center of the pallet. The front end of this rail dented the stainless steel front skirt. Its not a bad bend but you will notice that it is no longer straight. Recently after cooking many dinners on it, you cant get a really low flame for simmering on any burner. I never had this problem with my low-end GE.I also have noticed that on occasion the back small burner will not light, and must be tried several times. The most disturbing issue is when any top burner is on, low or medium, and you open the oven door, the flame on the burner want to go out, or does go out then re-lights itself. Not good! Also after cooking on the top stove area, any drops of water that might splash out of a pot, cannot be allowed to dry, next to a hot burner, or a permanent awful looking mark will mar the cooktop. It is not removable. All of these problems should not be attached to a $5000 range.

Beware of purchasing Viking Appliances!!! We purchased a Viking Range, double oven and beverage from Macon Appliance Store in Franklin, NC and spent almost $18,000 only to find out that Viking only carries a 2 year warranty. We had Blossom Gas come out to inspect our gas and they discovered there was a leak coming from the gas range. We contacted Macon Appliance and a repairman contacted us and set up a service call. It was discovered that the gas range had a gas leak and parts were ordered. On 10/31/19 the serviceman returned with the parts to repair our gas range. It was at this time that he informed us that we owed $670.00 because the 2 yr warranty had expired. Needless to say I was livid as what company sells such expensive appliances with a 2 yr warranty. The appliances were delivered in Aug 2017 but our home was not completed until the later part of September. I have also read other reviews from customers that had the same problem with a gas leak so this is obviously a problem with Viking gas ranges yet your company wants to gauge customers that are paying high prices for these appliances with a warranty that is worth nothing. Even Lowe’s, Home Depot and other companies offer a 5 yr warranty and much better service. I will NEVER purchase another Viking appliance again and will ensure that I let people know about the terrible quality of service that Viking provides. It is a shame that a company like yours takes people for their money. I contacted your customer service to report this only to speak with a representative that was rude. I asked her to have a supervisor contact me and I never received a callback. I am also contacting the BBB to report this matter!

I heard about Viking ranges through the grapevine and we like the features. The range is a high-quality one and it operates well.

We were remodeling our home and wanted to get some built-in appliances. We compared Viking to Thermador and some of the other top brands and decided to go with Viking because of their great promotion. The refrigerator looks deceivingly small. So, when you open it, you feel like, Im not going to fit as much stuff in there. But you do fit a lot in there. So, Im pretty pleased with it. The freezer portion makes a couple of noises. It sort of snaps and crackles and makes some little noises there that probably could be improved. But otherwise no, its great. We actually are on our second refrigerator. The first one that arrived was defective. We got a hold of Viking through the company that sold it to us. Viking was great. They sent out a new refrigerator. They came picked up the old one, and there was no problem. It took a little while, but there were some other complications probably that were at play at that time. Other than the delay, it was a smooth process.

Ice maker does not work and temperature does not stay constant. Anything in drawers and toward back of fridge freezes. I would never recommend this appliance to any one. They are expensive to purchase and definitely not worth it.

My husband and I like to cook a lot and we like the high BTUs. Viking is known for quality, and we also like the elegant style of the range. We did a professional kitchen with a remodel and really liked it. My husband likes the Viking ranges ability to sear steaks. He actually likes the steaks in the oven better than on the grill now. The only thing I dont like about the oven is when you close the door, it really wants to close. The first time I went to close it, it slipped out of my hand and it slammed shut. You have to really hold on to the door, unlike other stoves where theres some tension at the end and it wont shut all the way until you push it to close. Other than that, Ive put some water on the stove and I was amazed. I put it on the front burner, the high BTUs, and the water heated up. It was boiling within a couple of minutes and it was very nice to be able to have the features that allow it to work as well as it does. Weve enjoyed the range and I would recommend it.

I wanted top-quality appliances and Ive known about Viking for a long time. My range has been installed for a week, and its my first one from Viking. Its good so far and the reps were very nice.

I like that Viking products are made in the USA, and so I had their products in a previous home too. We also decided to buy an entire Viking kitchen for our guesthouse. That includes a stove, refrigerator, dishwasher, wine cooler, and microwave drawer. However, we had a problem with the dishwasher and Viking took almost nine months on it. They ended up having to replace it because the technician messed the other one up.Our refrigerator has also been leaking at the bottom for the last five months. The thing is its in the guesthouse and it’s hardly used. The parts that have issues are all under warranty of about six to eight years. Ive been dealing with a gentleman from Viking who has been trying to get technicians down here. One tech took off the door as well as the back panels, and now the door wont close and it leaks on both sides instead of one. It’s very frustrating because other than that one tech who came, I’ve still yet to get another one to come and look at the refrigerator and were about ready to throw it out on the street.My liking of Viking has always been the cooktops or ranges. In fact, I just had my 60-inch installed in my kitchen in the main house. I still like the product. Its just very frustrating to deal with customer service. Their service and follow-up is horrendous and I would not recommend it to anybody. Ive been in the restaurant business for 30 years and people respect the opinion. So I cant make a recommendation when something is lopsided.

I bought a $8,500 Viking Refrigerator in late 2004. When I started having problems in 2017, I called the only appliance repair in Fredericksburg, VA for Viking. They arrived and charged $90 and told me to plug the fridge in after it defrosted. The repairman had taken out the basket and freezer door and took the screws with him. When I called them, they sent me an estimate for $1500. I asked them why $1500 estimate when they didnt run the diagnostics? They said that was the worst case scenario. How can anyone decide whether to repair or not if you dont know whats wrong. I called Viking customer service and they were indifferent. DONT BUY VIKING!

I had a Viking Refrigerator in my last house and I liked it. it’s great! The only thing is at my old house, the drain at the bottom plugged real easy but you can’t really move it in and out because it’s built in, so that was a little bit of a drawback. It’s expensive to get that repaired when it plugs so I finally learned how to do it myself. I put towels all over the place but it freezes up. I got a good deal on floor model for my new house. I got the whole suite of products. Its one of the nicest fridges Ive ever had and Im really happy with it.

I purchase a new Viking dishwasher 2 years ago and it has worked a total of 6 months. The other 18 months, we were getting repairs done on it. Model # VDB450ESS. We have been fighting with the company to honor a replacement and they refuse. I would never recommend any Viking appliances.