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Haier Refrigerators
Haier Refrigerators

Haier Refrigerators

Haier Refrigerators. From small space to full size, you’ll find a refrigerator just right for your kitchen. With integrated handles, sleek design, innovative interiors and LED lighting, these refrigerators offer style and features you’ll love without breaking the bank. Their small space refrigerators take up only the space they need, nothing more. That’s smart design.

Related Error Code Pages:
Haier Refrigerator Error Codes, Haier Range Error Codes, Haier Washer Error Codes, Haier Dryer Error Codes, Haier Microwave Error Codes, Haier Dishwasher Error Codes,

Related Troubleshooting Pages:
Haier Refrigerator Troubleshooting, Haier Range Troubleshooting, Haier Washer Troubleshooting, Haier Dryer Troubleshooting, Haier Microwave Troubleshooting, Haier Dishwasher Troubleshooting,

Related Repair Pages:
Haier Refrigerator Repairs, Haier Range Repairs, Haier Washer Repairs, Haier Dryer Repairs, Haier Microwave Repairs, Haier Dishwasher Repairs,

Related Parts Pages:
Haier Refrigerator Parts, Haier Range Parts, Haier Washer Parts, Haier Dryer Parts, Haier Microwave Parts, Haier Dishwasher Parts,

Related Price Pages:
Haier Refrigerator Prices, Haier Range Prices, Haier Washer Prices, Haier Dryer Prices, Haier Microwave Prices, Haier Dishwasher Prices,

Related Pages:
refrigerator repair person, house range repair, residential refrigerator system, refrigerator unit service cost, refrigerator unit maintenance,




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Haier Refrigerators


Product Reviews:

July 28th I reported my Refrigerator was not working. I was referred to 2 p
July 28th I reported my Refrigerator was not working. I was referred to 2 places. One could not even talk service for 2 weeks or more. The 2nd place was told they could not help for 24-48 hours until they received the service order. They called back 2 days later then said I would receive a call within 7 business days from the repair department. It is now August 11th at 9:00 p.m. eastern time and they wanted to come the next day at 8 am. I cannot schedule service that quickly as I work. This is a long time to try and live without a refrigerator when you have children. I would never recommend this appliance or purchase this brand again.
Published: August 12, 2014
Michelle of Sanford, FL
Source: consumeraffairs.com

Haier Double Door Refrigerator. Worst product ever. Never Recommend to anyo
Haier Double Door Refrigerator. Worst product ever. Never Recommend to anyone. Bought Haier refrigerator in the month of May 2015. Today, I have filed complaint for third time. The engineers are not able to fix the problem till date and company is not even willing to provide the replacement of the product.
Published: November 14, 2015
JITIN of New Delhi, Other
Source: consumeraffairs.com

I am writing regards to the warranty and replacement of my fridge. I have s
I am writing regards to the warranty and replacement of my fridge. I have started contact for my fridge in the month of March. No one contacted me. I sent another EMAIL in the month of April. No one contacted me again. In the month of JUNE I went back to Harvey Norman. Then they organise, someone will come and have a look. A person came and said it need to replace. We got email and got the options to choose fridge. We choose one option from those but it says us to pay 300$. The fridge which we are getting is not that price. 10 times I called for this. Every time I called they said, “We will call you back.” Manager is not on duty. After 2 weeks finally able to talk with someone. I paid the amount. And next day got a call she book the delivery for 9 Aug and morning time.Waiting till 12pm. No one called. Again I called them to check. They said, “We will call you back.” 2.40 pm I again called. She said, “Will call you back.” 5.35 I again called back and they said the department is closed. I can’t check, can’t tell. I said I am just asking one question since morning when my fridge is coming. Then she said it’s not delivery booked. I was so upset. Waste my whole day. Took day off for this. And they are not at all contacting. Then they called for the first time on Monday morning and said can deliver the fridge on Thursday 11am. We were like that’s good finally this thing is going to sort out but not.As today is Thursday 9am. She said calling from Fisher and Paykel when you want to book delivery. I took day off again today for this. And now they said when you want. Worst customer service of the company. They promise for call back but never. They promise delivery date and do not. How they keep changing. Lost my 2 days salary. Very unhappy
Published: August 14, 2019
Sona of Melbourne, Other
Source: consumeraffairs.com

Bought Haier freezer 10 months ago with extended warranty (mistake). Freeze
Bought Haier freezer 10 months ago with extended warranty (mistake). Freezer not cooling correctly. Called Haier hotline for customer no service. Couldnt get a tech to our area for 3 DAYS. Will lose hundreds of $ in food. Haier said best they can do as it takes that long to process complaints thru THEIR system. Will never ever ever ever ever buy or deal with Haier again.
Published: January 28, 2015
Ronnie of Meridian, MS
Source: consumeraffairs.com

I bought my first one in June 2014, freezer went nuts minus 20 frig part 60
I bought my first one in June 2014, freezer went nuts minus 20 frig part 60. Haier would not work with me to fix it. Lowes replaced it with another one. This is my second, had it about 2 months, its now doing the same as the other one. I will never buy anything made by this company again.
Published: August 15, 2014
juanita of Meyersdale, PA
Source: consumeraffairs.com

Consumer reports said Haier was a great refrigerator, but in 40 years it wa
Consumer reports said Haier was a great refrigerator, but in 40 years it was the worst brand we ever owned. We purchased it from the blue home improvement warehouse. The freezer kept filling up with ice and the fridge would reach room temperature, probably because the vents from the freezer would block from ice. This was supposedly a de-icing freezer but we never saw that feature work properly.Over the course of 4 months the blue home improvement warehouse forced us to swap Haier fridges 5 times before they finally issued a refund. We knew the appliance installers names on a first name basis, where their kids went to school, whos birthday was that week. It was pathetic. We bought a Whirlpool fridge and 8 years later never regretted it. Haier was a major Consumer Reports FAIL and we never bought the subscription again.
Published: July 27, 2019
Dan of Newton, NJ
Source: consumeraffairs.com

About 1 year and 2 weeks after the purchase of my new Haier refrigerator fr
About 1 year and 2 weeks after the purchase of my new Haier refrigerator from HHgregg, the handle broke off in my 10yr old daughters hand. Both HHgregg and Haier said it is out of warranty. Even with my extended warranty, it does not cover the handle! Haier of the Philippines did say though that they would replace the handle if I could email them a copy of the receipt!! Haier representative gave me bogus email address to send it to!! When I call back to get a correct email address, a different representative could not even find the account again!!! So I guess the American public gets screwed by an overseas company again!!!!!!!!!!!!!!!!! I did talk to a supervisor at Haier of the Philippines named Jonathan who said they will not do anything!!!!
Published: July 31, 2013
John of Hubbard, OH
Source: consumeraffairs.com

I bought a refrigerator on March 31, 2013. 3 months later, it will not keep
I bought a refrigerator on March 31, 2013. 3 months later, it will not keep anything cold. I called Haier and they referred me to a repair company in Burr Ridge, IL. After the 3rd service call on August 7th, they were unable to fix due to a blockage in the line. Called Haier on August 9th. Still no answer to what Haier will do. I will NEVER EVER buy another Haier product. And no one should. And they need to hire people that can speak English!!!!
Published: August 9, 2013
Robin of Villa Park, IL
Source: consumeraffairs.com

This refrigerator came with the house my son bought. We had never heard of
This refrigerator came with the house my son bought. We had never heard of this brand of refrigerator. It is an excellent fridge! Keeps items really cold. In fact, we can put the cold setting too high or items inside the refrigerator will actually freeze! Not sure how old the fridge is. We have had it several years and it is as cold as the day we moved in to the house.
Published: March 25, 2019
Connie of Ocala, FL
Source: consumeraffairs.com

I bought this fridge in the beginning of November, and within a week, I not
I bought this fridge in the beginning of November, and within a week, I noticed the freezer frosted over. So I called customer service. Since it was only a week old, it was under warranty still. They sent someone out who I had to wait two weeks for. He said it was unfixable and he would file the papers and let me know the information I needed. I didnt hear from him, so I called a week later. He said he was out of the office but would call me with the info. No call and he never answered his phone or had a machine. So, I called Haier. They said they just received the paperwork that day and it had to be okd by their engineers, which took 3-5 business days. I got a callback 6 business days later saying they still hadnt heard anything. Then, I called a few days later and nothing. A few days later, I called again and still nothing, but I was told a supervisor was on it and she was going to call me back later that day. No call. I called the next day, told them what had happened, got mad, and got hung up on. I called back, demanded to talk to a supervisor, and was told by Rich that he was personally going to take care of this issue and get my replacement in a timely manner. I said 21 days, which is how long I had been waiting by then, was past being timely all ready. He was sorry, and he said he would call me back the next day with or without any info he was able to get. No call! Bunch of **. They dont honor their warranties, and they sell products that they know are crap! So now its three weeks later and over a month since I called the first time and I still have a defective fridge and no answer from Haier! Close this company down!
Published: December 17, 2012
Molly of Frederick, MD
Source: consumeraffairs.com

The refrigerator lights broke and will cost over $100 for parts alone plus
The refrigerator lights broke and will cost over $100 for parts alone plus service. The refrigerator was less than 1yr old when I contacted Haier (horrible customer service. Delivery was a month after purchase.) I will NEVER buy Haier or GE products again... And I will keep going out of my way to spread the word to anyone. Shame on this company. DO NOT BUY THIS REFRIGERATOR MODEL #HRB15N3BGS.
Published: December 26, 2019
Diane of Buffalo, NY
Source: consumeraffairs.com

I purchased a Haier refrigerator for my new condo. Space was limited so I n
I purchased a Haier refrigerator for my new condo. Space was limited so I needed the largest refrigerator that would fit in my kitchen. I have now had it for over a year and it has been perfect as my brother just bought one yesterday after he seen how happy I was with my purchase.
Published: December 7, 2015
billy of Atlanta, GA
Source: consumeraffairs.com

Purchased a $700 wine cooler Haier refrigerator and the nightmare began. Th
Purchased a $700 wine cooler Haier refrigerator and the nightmare began. The door did not seal properly and was not level on the top. After removing the door I discovered that the factory drilled holes for the top mounting hardware (top right of door) were not drilled correctly. They were drilled off line and incorrectly during the manufacturing process and not in the right position. This caused the hardware to mount improperly and the door to sit out of level. I switched the door to the left side mounting holes and fortunately the holes on the top left of the unit were drilled in the right position during the manufacturing process. Also, with absolutely no assistance and support from customer service. I called customer service 3 times and not one representative that answered the phone could understand or assist with the problem. Furthermore I was promised a callback in response to emails with pictures that I sent and not one company representative bothered to respond. Your call center named Haier America is far from anything that personifies America and quality and values. 3 call center reps that I spoke with are being paid to answer phones and provide support and they all failed miserably. So you have lost a customer forever and trust me I will never, ever purchase another Haier product. One would think that Haier would want to build their business by expanding their customer base. I finally reached executive relations and they deemed the wine cooler to be defective and requested that I haul this refrigerator back to Lowes Home centers to try and get a replacement. This is unacceptable. I no longer own a pickup truck and I have no means to haul this heavy cooler back to the store. They will not budge on their nonsolution so I am screwed. Never Again!!!
Published: April 12, 2016
Brad of Montgomery, NY
Source: consumeraffairs.com

I purchased a refrigerator online on July 22nd and it was delivered on July
I purchased a refrigerator online on July 22nd and it was delivered on July 26th, it broke down a week later, called for service, repairman came out and determined that the compressor was bad. I called and told them that I did not want that refrigerator and requested a replacement, well that had to decide if they would replace it. Almost 2 weeks later they said they would replace it. Called back a week later to find out why I had not heard anything only to find out the order had been cancelled and they would be returning my money, as of this date Im still waiting for them to pick up the refrigerator and give me my money back. This experience has been horrendous and totally unacceptable. When they cancelled the replacement refrigerator as it was out of stock, I was never notified. Nor did they offer a substitute. I would never buy another GE or Haier product ever again and I have instructed my friends and family likewise.
Published: September 10, 2017
Mildred of Philadelphia, PA
Source: consumeraffairs.com

Paid 1200 for a Haier fridge freezer. Looked great. Stopped working after 1
Paid 1200 for a Haier fridge freezer. Looked great. Stopped working after 13 months. Got warm instead of cold. Had taken out an extended warranty. 9 months later still trying to get the fridge fixed. The company have come up with numerous excuses all of which are not varied. Ive been shoved from pillar to post. Basically they take your money and then dont give a damn. They are a disgusting company and all I can say to anyone thing of buying a product from this company DONT. They are total rip offs. They are the worst company I have ever had the misfortune to deal with. They do not deserve to be in business ripping off customers the way they do. DONT buy from this company.
Published: February 16, 2017
Sarah of Sunbury On Thames, Other
Source: consumeraffairs.com

First you buy an expensive electronic from a trusted company, which is goin
First you buy an expensive electronic from a trusted company, which is going to last many year. Then you realize that this refrigerator only has a working light-bulb and not cooling the food. While all the food rots inside, the company sends repairman after many days. Repairman makes temporary fix, so we need to call Haier within a few days and they send the repairman after many more days. This cycle has been going on since the first week when we bought this expensive junk.Not only has the company not refunded us but they insist on us eating food from this fungus infested box of metal. Which raises concerns of responsible authorities who are either corrupt or not receiving the information about such criminal behavior. The matter needs to be resolved at the soonest, not more than 24 hours, as the longer we take, the more we will suffer and in the end you will find a dead family of humans who believed the company Haier and trusted the Indian system for the best quality of life.
Published: September 26, 2017
Verhaen of New Delhi, Other
Source: consumeraffairs.com

Bought Refrig with Freezer on top on Sept 5, 2014 model HT21TS80SP from Low
Bought Refrig with Freezer on top on Sept 5, 2014 model HT21TS80SP from Lowes. Looked like a great product, design, functionality & price. China company but designed, manufactured and assembled in USA. So I thought put Americans to work, buy American. JUNK, PURE JUNK!!! 89 days old, unit died on a Thursday, Haier warranty repair company only serves my town on Tuesdays. I lost everything in my frig/freezer. Repair Tech said, “KNOWN problem, bad switch.” He replaced 2 parts (Thermo & Timer) WHY was a recall not performed??? Now, 15 days later on Christmas Eve (Dec 24, 2014) it DIED AGAIN. I lost everything in it AGAIN!!!! with many people coming for the Holiday. I will call Repair Center this morning Dec 26 and wait for repair AGAIN, probably have to wait till next Tuesday. Word to everyone, HAIER is JUNK PURE JUNK. Save your mind and food and buy LG. LG is best product(s) on the market, you pay slightly more but they are great. HAIER should not be allowed to be sold in the USA or its territories. JUNK JUNK JUNK!!!!
Published: December 26, 2014
S. of Lehigh Acres, FL
Source: consumeraffairs.com

I purchased a new Haier model H21TS80 refrigerator in August 2014 from Lowe
I purchased a new Haier model H21TS80 refrigerator in August 2014 from Lowes. I have been jockeying the temperature controls between the freezer and the lower compartment trying to obtain a steady 35 degrees in the lower compartment. It is impossible. The temp will go up and down 10-12 degrees. At times it is over 40 degrees then again it is 30 degrees. No one is using it but me and I am not in and out of it a lot. Nor do I place hot items in there so neither one of these apply. There also has been an annoying buzzing sound from the freezer area. Totally unsatisfied with it.
Published: December 9, 2014
Michael of Starr, SC
Source: consumeraffairs.com

I purchased a new Haier refrigerator July 2014 (The original refrigerator d
I purchased a new Haier refrigerator July 2014 (The original refrigerator delivered need to be replaced immediately because of broken light that could not be repaired). In July 2015 the refrigerator stopped cooling. Haier sent out contractor twice and they have done various fixes over a two week period but, the refrigerator will be 59 degrees one day than 39 degrees the next. When I called Haier customer services they would not let me talk to a manager as requested. I need to send them a picture of the temperature. This is my first purchase of a Haier product but most likely my last. I have had other makes of refrigerators that lasted 20 years without needing a repair.
Published: July 31, 2015
Jeff of Rockville, MD
Source: consumeraffairs.com

Haier Bottom Mounted Refrigerator is very much attractive in this segment.
Haier Bottom Mounted Refrigerator is very much attractive in this segment. We can use this Bmr in different modes. 10yrs compressor and fan motor warranty makes life easier. This is best for aged womens. Value for money.
Published: July 9, 2020
ganesh of Darjeeling, Other
Source: consumeraffairs.com

I bought a Haier 5.0 cu deep freeze from Walmart, Im thinking thats my firs
I bought a Haier 5.0 cu deep freeze from Walmart, Im thinking thats my first mistake. I didnt have it for 9 months and the compressor took a crap. I contacted Walmart first considering thats where I had bought it, they suggested to call Haier. I called Haier and the lady that took my information was extremely nice and apologetic. I talked to and emailed several people after this, yes emailed... The case manager never answers the phone and you cant leave messages often because the voicemail is full.I was then informed they dont call back considering its an incoming call center. Really, WOW!!... So I got my pictures of what I could take that was already in the trash. I didnt take pictures of everything because it smelled so bad! I sent all my pictures, receipts, costs of food I lost, etc. I lost over $500 worth of food. They reimbursed me the cost of the piece of crap unit and $210 in food. That was unacceptable but because I didnt inventory everything in there and prove it was in there thats all they could do for me. I did also learn that Haier is a GE product, so I will NEVER buy a Haier product again and knowing GE is a subsidiary of this company, I wont be doing any freezers by them either.
Published: October 19, 2017
mrsb of Sioux City, IA
Source: consumeraffairs.com

Unfortunately I did not purchase an in-store protection plan from Lowes. I
Unfortunately I did not purchase an in-store protection plan from Lowes. I have never purchased them before, since I have never had to use one. Anyway, after a pretty good hunting season, I needed a freezer in a hurry. For one, I had a pretty good 8 pt buck caped out and needed a second freezer to keep the future mount in and 2 more whitetail deer I had harvested, one being my fiances first doe ever taken. 1 day lacking two months to the day after the freezer purchase, I went to get some venison out and when I opened the freezer most everything was thawed out and spoiled. I still have not heard back from the taxidermist. I dont know if the caped out buck is salvageable or not, it was in the bottom of the chest, so it probably was a little cooler than a lot of the other freezer paper wrapped backstrap, ham steaks, and ground meat in Ziplock Freeezer bags, that had blood soaked through and accumulated in the bottom of the unit. Furiously I took it upon myself to drop the unit back off by the front door of the local Lowes store with the lid open so customers could see what this product was all about. In the meantime they disposed of it. It is the same old story, lousy products, as a consumer you have no recourse. You have to end up paying for a product you dont even have, or would not have again. Corporate America....outsourced overseas junk, and hard working folks, like me end up scr**** in the end. I struggle to make ends meet and try to live off of Gods awesome land as much as possible. AND NO I am not on one of these timber company or whomever elses get rich to lease the land to some sucker for $1000.00 per year!!!! Uncle Ted Nugent I hope you get to read this story of the waste of the best and most nutritious of all red meats The mouth watering North American White Tailed Deer. I have pictures of the inside of the freezer, the mountable buck, & her first deer harvest.
Published: February 6, 2014
Jimmy of Jasper, TX
Source: consumeraffairs.com

Do NOT buy a Haier product! I have owned Kenmore refrigerators for 25 years
Do NOT buy a Haier product! I have owned Kenmore refrigerators for 25 years and they are still working and have I NEVER had a problem with them. Four years and 9 months ago, I made a bad decision and bought a Haier refrigerator that was on sale at HH Gregg. I even paid for an extended warranty. The refrigerator has already stopped working and it has not been 5 years yet! Who buys a refrigerator to last only 5 years or less! Terrible! Do not throw away your money! The company is terrible and they have a list of excuses as to why they cannot repair the product.
Published: May 29, 2019
Lynn of Westminster, SC
Source: consumeraffairs.com

I bought an awesome GE refrigerator that arrived with a dented door. The GE
I bought an awesome GE refrigerator that arrived with a dented door. The GE repair man ordered the door from Haier Appliances Parts LLC which did not arrive the day he came to do the repair, so he ordered a second door. I then had 2 big boxes with the doors sitting in my living room. He came switched my door, then I had to contact Haier to find out how to return the new and old doors to them. I was told which company was going to do the pick up and when I asked, they had no confirmation number or a date when the pick up would happen. I was told to just wait for the call. Several days after no call, I called again. I was given the same information and no date as to when the doors would be picked up. I just had to wait for the company to contact me to schedule the pick up.A week later, the doors are still sitting in my living room so I called again. Received the same information but this time was told that the doors would be picked up on a Wednesday and that I could leave them at the front door and they would be picked up. I come back home Wednesday evening to find the doors sitting at front of my door. Leave them there all night and half of Thursday. No pick up.I called Haier again and I am first told that they have made three attempts to pick up the doors, which is not true as evidenced by the phone clerk telling me that the pick up company had the wrong phone number (provided by Haier) and for that reason have not been able to contact me to schedule the pick up. This time I was given a tracking number for the pick up and a phone number to call the pick up company... So as you can see, the no hassle returns was not the experience that I had. I dragged the boxes back inside. This return has been a big hassle and I will have to admire these two large boxes for another 3 days before they are picked up.
Published: August 10, 2017
Isabel of Tampa, FL
Source: consumeraffairs.com

The compressor was installed incorrectly at the factory. After running for
The compressor was installed incorrectly at the factory. After running for 3 months it broke with a freezer full of meat, pork, chicken and other things. Haier is impossible to work with and we will have to wait 7 weeks to get a part. I just want my money back, compensated for my lost food, and forget that I was ever dumb enough to buy this product. We have been accused of lying, buying a remanufactured freezer, and other things by this company. We have provided proof of everything but it just isnt good enough for this company.
Published: August 13, 2015
Becky of Carey, OH
Source: consumeraffairs.com

After 2 years of H*LL with my 4-yr old Haier refrigerator, (freezer cold, r
After 2 years of H*LL with my 4-yr old Haier refrigerator, (freezer cold, refrig too warm, fan doesnt run as often as it should - seems to be a common denominator of Haier refrigerators!!) I broke down & called my towns oldest & most reputable appliance sales/repair center. They said NEVER buy Haier! These economy brands are not build for longevity!! Seriously??? I have $50 shoes that have lasted far longer than this hunk of junk! Not only will my reputable sales/repair center NOT SELL Haier, they will NOT service it. Apparently there is too much aggravation to get replacement parts, etc! Nice job Haier! BITE ME! (It seems like the only time my fridge is happy is when the A/C is on! WTH?? It needs HELP to stay cool?? Never again, Haier! And dont count on me ever to talk nice to anyone about you & I HAVE A BIG MOUTH when I am unhappy & boy am I unhappy!!!!!!!!!!!!!!!)
Published: August 4, 2015
Jean of Crystal Lake, IL
Source: consumeraffairs.com

The PERFORMANCE of the fridge is so bad that even one star would be an insu
The PERFORMANCE of the fridge is so bad that even one star would be an insult for the star itself. Worst fridge ever. Within 6 months I have complained 4 or 5 times. The compressor has been changed once and within 2 weeks the fridge is giving zero cooling and again not working. Poor PERFORMANCE poor MAINTENANCE and poor CUSTOMER SERVICE. Plz plz SAVE YOUR MONEY AND PLZ DONT BUY IT. They have got the worst compressor ever. Everything is pathetic with this fridge and company.
Published: May 15, 2019
Zainab of Lahore, Other
Source: consumeraffairs.com

I purchased this product at Lowes in March, it quit working in September. L
I purchased this product at Lowes in March, it quit working in September. Lowes does not service this brand, which they do not tell you up front when purchasing this product. Haier has been out to service the unit multiple times, parts have been replaced (which after being ordered took two weeks to arrive), and despite all the issues the company tells me they dont replace units, just continue to repair them. I would advise anyone considering purchasing a fridge by Haier to NOT do it. Youll lose lots of food, time, and end up with endless aggravation.
Published: November 20, 2017
Lisa of Austin, TX
Source: consumeraffairs.com

After purchasing the refrigerator in 2013, it is no longer getting cold on
After purchasing the refrigerator in 2013, it is no longer getting cold on the bottom. I realize that it is out of warranty, but a refrigerator should last more than 5 years. I am having trouble finding a local repair company to service this product. Nobody wants to work on it. I will never purchase an Haier product again.
Published: November 5, 2018
Betty of Dayton, OH
Source: consumeraffairs.com

On 8/14/12, I noticed that my refrigerator was not working. I called HH Gre
On 8/14/12, I noticed that my refrigerator was not working. I called HH Gregg where I purchased the unit and found that it was still under the manufacturer’s warranty. I called Haier on 8/15/12 to initiate a claim and was told that a servicer would be calling me to set up a time to come. I called back two days later and they informed me that the appointment had been set for 8/20/12. No one called or showed up for the appointment. I have since called fourteen (14) times and was told that they were going to replace the unit and that it was with the shipping department to be shipped out in 7-10 days. Needless to say, that has not happened, and because my warranty expired on 9/2/12, I am stuck to deal with Haier due to the fact that the repair was initiated in warranty on 8/15/12 and it is now out of warranty. I contacted HH Gregg on 9/13/12 and they were in contact with Haier to get this issue resolved. I received a call from a Haier Manager (Larry) on 9/14/12 to tell me that he has escalated the matter and that he would be working to get a replacement refrigerator expedited to me right away. He also wanted to extend a $50 voucher for my inconvenience. I called today, 9/18/12, to follow up and was told by the representative that the replacement authorization was put in the wrong cue and that Haier would initiate a shipment in a few days. I have never experienced anything like this before and I must say that this is the worst company I have had the pleasure of dealing with! I told HH Gregg that I would not buy another product from them because they are a dealer for a company with this type of service! I plan on going to court and if anyone else would like to start a class action lawsuit, please contact me via email at **!
Published: September 18, 2012
Gregory of Chesapeake, VA
Source: consumeraffairs.com

I bought a Haier refrigerator for the breakroom at my shop on May 1, 2016.
I bought a Haier refrigerator for the breakroom at my shop on May 1, 2016. On November 25, 2016 the refrigerator stopped cooling. I submitted a repair request and was then told Im out of luck because the item is being used in a business. That refrigerator gets used much, much less than if it were at my home. We are a small, 4 person business. We cant afford to replace a $350 refrigerator every 7 months. I contacted a local repair shop who quoted me $150-200 to fix the darn thing. And he recommended we trash the Haier and buy a reliable brand, which in his experience, Haier is not. Im very upset at myself. I read all the bad reviews before buying the Haier but thought I would be the lucky one and not get a piece of junk.
Published: November 30, 2016
Stephanie of Post Falls, ID
Source: consumeraffairs.com

I had purchased 2 in 1 convertible fridge model Haier FF Fridge HRB 2764PMG
I had purchased 2 in 1 convertible fridge model Haier FF Fridge HRB 2764PMG-E, WE HAD PURCHASED IT ON 07/03/2018. JUST AFTER THE USAGE OF ONE YR AND 3 MONTHS THE FRIDGE STOPPED WORKING. When the servicemen came in to check they said that the compressor gas leakage is the problem, the gas pipeline has got rusted. Its really waste of money to buy such a worthless product which is of very low quality. I didnt have an option of giving a minus rating, products from Haier are really worthless.
Published: June 19, 2019
Sriraam of Chennai, Other
Source: consumeraffairs.com

Purchased Haier HRF-336IDB Refrigerator in Pakistan. Its Temp Set function
Purchased Haier HRF-336IDB Refrigerator in Pakistan. Its Temp Set function found out of order. Freezer Zone Temp was showing -18oC since it was unpacked and turned on and was not changing, even after 24 hrs. In addition, Fridge Zone Temperature was changing from nos. 1-7 but not setting/locking on desired no. Launched complaint, technical support came and said straight away that Freezer Zone Temp does not change at all. Moreover, Fridge Zone Temperature will change as soon as its internal Temperature becomes warm or cool. I presented them its user manual and asked to point out all those statements, which you just said regarding setting Fridge and Freezer Zone Temperatures manually. He had no answer and again re iterated above-mentioned pathetic illiterate response. Bought him a hot glass of water to put those inside fridge and freezer zone sensors in it. He did the same repeatedly and the temperatures did not change. At last, their technical support accepted that the item is faulty. I returned the refrigerator directly to Haier Pakistan and took my money back with the help of a reference there, otherwise, they do not have any money back guarantee/policy and they do not take back their pathetic, third class Chinese, faulty products, even if you give it back for free. Never buy Haier products, especially in Pakistan. Their products and services have gone extraordinarily pathetic. All this negative credit goes to their TOP MANAGEMENT and QUALITY DEPARTMENT who are very tactically and skillfully looting and plundering innocent people of Pakistan. Lastly, their QUALITY DEPARTMENT also seems drunk all the time, as I have found several QC PASSED and PAKISTAN STANDARDS stickers on the item but its basic functions were not working, and their innocent technical staff tried to impose their versions of manually setting Freezer and Fridge Zone Settings.
Published: January 29, 2020
Usman of Peshawar, Other
Source: consumeraffairs.com

I purchased a Haier chest freezer 7.0 cf for my mom for Christmas 2013. She
I purchased a Haier chest freezer 7.0 cf for my mom for Christmas 2013. She took delivery of it, plugged it in and within 4 days she had ice build up all around the lid. Called HHGREGG. They said to contact Telrad service. They came out and said it was the seal. So they adjusted the seal and it still iced up. Then she got a New freezer and that one is freezing up. She has had 4 serviceman from Telrad out there and today she was told they would order her a new lid again. Come on this is not right. It needs to be removed from her house and replaced with a different one. Not lets keep trying this and this to see if it works. FIX THIS PROBLEM! She will not accept another Haier freezer. This is ridiculous!
Published: August 25, 2014
Gloria of South Bend, IN
Source: consumeraffairs.com

I bought a new Haier 20 cubic ft. refrigerator from Lowes. It never got col
I bought a new Haier 20 cubic ft. refrigerator from Lowes. It never got cold and Lowes said they werent responsible, but to call Haiers repair service. The service said it would be a week before anyone could look at it, and then they might have to order parts. In the meantime, the food is thawing, and neither Lowes or Haiers service staff made any attempt to rectify the situation as soon as possible. I called an independent repair service and they said to never purchase a Haier appliance. The parts are often not available and that service would not repair any Haier appliances because they were so poorly made.
Published: January 20, 2015
janet of Chesterton, IN
Source: consumeraffairs.com

I bought a Haier refrigerator in 2010, that has always had faulty seals tha
I bought a Haier refrigerator in 2010, that has always had faulty seals that Ive been gluing back into the slots for years. Secondly, I should have known better, when I purchased the Haier HWF05XCP-L 5,000-BTU Mechanical Window Air Conditioner less than one year ago. It now spits out a gooey, watery substance. I live in a city where the temperature reaches 120 degrees, no joke! Now Im without air conditioning. It is now 114 degrees outside as Im writing this. Haier should stop making appliances!!!
Published: September 29, 2015
Janie of Bullhead Citu, AZ
Source: consumeraffairs.com

We bought a Haier top-freezer refrigerator from Lowe's in 2017 for our
We bought a Haier top-freezer refrigerator from Lowe's in 2017 for our "new" house. We love it! I keep a fridge thermometer in it and it always registers the perfect temperature. I have recommended this type and brand of refrigerator to clients and friends.
Published: October 18, 2019
Betty of Columbia, SC
Source: consumeraffairs.com

I bought a refrigerator HA10TG31SW on Feb. 29 of 2016 that went out in June
I bought a refrigerator HA10TG31SW on Feb. 29 of 2016 that went out in June 2016. The manufacturer is Haier. I called service at 1-888-775-6937. I explain to them that the refrigerator went out, was not cooling at all. They said because it was sitting on the front porch, even though the porch was covered, the refrigerator was exposed to cold and hot weather and that the warranty was void. The first week of March was when the refrigerator was first used. Temperature average (Highs/Lows): March 64/38, Apr 73/47, May 79/57, June 87/65 taken from US Climate Data. In other words we had a mild temperature for the time the refrigerator was working. In my opinion this should in no way cause this refrigerator to go out. This was just a way to get out of repairing the refrigerator is under warranty.
Published: August 19, 2016
Lawrence of Booneville, AR
Source: consumeraffairs.com

I went to my French door Haier fridge yesterday to notice the fridge up the
I went to my French door Haier fridge yesterday to notice the fridge up the top wasn't working but the freezer was perfectly fine. On the orange LCD screen on the fridge door the fridge temp had disappeared. After stressing & cursing I started to hunt down my owners manual ready to produce to a fridge repairman that would be attending the next day. My Haier is 3 years old so I was out of warranty too. Finally I found the manual & amazingly found there's an option to turn OFF the fridge and/or the freezer by using the LCD panel on the front of the fridge. If I had not kept my instruction manual I would have either been ripped off by a repairman or had to go out & spend another $2000 on a brand new fridge. Check the manual & be knowledgeable about your fridge with using & setting the temps, etc. After you have all settings in place press the LOCK button so nobody will change settings or accidentally turn your fridge or freezer off like what happened to me. The settings for perfect temp for fridge should be 3 degrees & the freezer should be set at -18 degrees.
Published: January 19, 2015
Bianca of Mount Martha, CA
Source: consumeraffairs.com

DON’T BUY THIS FRIDGE! I’ve had issues with this fridge since the day I
DON’T BUY THIS FRIDGE! I’ve had issues with this fridge since the day I bought it. I’ve had to call the company 7 times and had the company come and fix it twice because of screws falling out and all the noise it makes. It’s been such a headache. I give it NO STARS.
Published: August 26, 2019
Tess of Perth, Other
Source: consumeraffairs.com

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