My wife was told while shopping for dryers in the past to find one with lots of holes in the back of the drum. The laundry will dry faster and more even. Not sure if this is true or not, but she swears by this now. This dryer has holes on the entire surface of the back of the drum. Most dryers only have a small rectangle of holes. Extra drying time is only needed with very large or heavy loads.

Bought a scratch and dent model from store and had it delivered with the new washer that I had ordered. So far I am very happy with the purchase(I've had it about 2 months). I'm not used to having an on/off button on a dryer so sometimes I turn it off when I am trying to start the cycle but other than that it's great.

I had this dryer exchanged for a Samsung dryer that I purchased that wasn’t drying my clothes completely. After delivery and set up, I noticed the dryer had two minor dings on its side, but I didn’t call customer service.... it still looked ok. The functionality use of the dryer was on point. Clothes dried after one cycle...... no problem very easy to use. No complicated buttons, just a nice easy load of clean laundry. Will be buying BestBuy Insignia house brand again in the future.

I truly love the washer and dryer set. However the delivery guys failed to hook up the ground on my three prong plug and I got electrocuted several times when I touched the inside drum. So 5 stars for the dryer and none for service.

I have bought this dryer for my parents and so far it’s been running smoothly efficiently. The clothes dry up quickly and nicely, which is really sweet when it’s cold outside. Usually we run two batches of laundry and it doesn’t give us any problems, it also doesn’t shake like our older one used to do. Definitely recommend this especially if you’re trying to find something good on a budget.