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water heater replacement
water heater replacement

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Product Reviews:



I've had this sitting in the garage waiting for me to install it for 8 months now. Our current 50 gallon tank was only 3 years old so I wasn't in any hurry. I relocated where the heater was installed a few feet and tore down the old closet in the garage the tank was in so just for that reason going tankless is a good thing. Now I have a lot more garage space. I'm a plumber by trade but not really in the industry any longer so I had installed hundreds of tank type heaters in my life. We were always of the belief that these tankless instant type heaters were a joke. That might have been true several years ago but they've come a long way since. The install was a little tedious. If you aren't moving your location then it will be a lot easier. You will almost certainly need to upsize your gas piping though. Most tanks use 1/2" gas piping and you can't run 1/2" very far if you intend to get the 200K BTUs these units require. I only had a 10' run of 1/2" but I didn't want to take a chance so I upsized to 3/4". Other than just the labor involved the install is relatively straight forward, not much unlike a tank heater install. I could not get used to the idea of using PVC pipe for a vent but, after firing the unit for the first time I'm almost surprised it needs any vent. No heated air comes out of this thing, it's like it's 100% efficient. I fired my unit initially with only a 3 foot section of PVC stuck through the ceiling and I crawled into the attic just to gauge the temperature of the exhaust gas. Well, there was none. I assumed the unit wasn't heating but it was. 125 degree water right at the tap and virtually no hot gas exhausting out the vent. Quite impressive! And the thing is almost dead silent when it runs. Time will tell if it's as good as it started off but so far I have no regrets. The first shower I took with it last night after working all day on sure was nice, and plenty warm. I will miss my water circulation pump though, with our tank heater we were able to have instant hot water right at the faucet. The pump we have now is not usable with this tankless heater and I'm certain what options are available for that. Having to run water for a couple of minutes sort of seems like a waste to me, I guess water is cheaper than gas but still.

M. Gentry
amazon.com



It was a bright sunny day. I went to check on my water heater and it works great. It came with the new house I bought. It was installed sometime during construction. I watched the contractors install one in another new house. They first put it on a platform, then hooked the inlet and outlet water lines. An electrician came the next day and completed the wiring. The customer service was great. When it wasn't heating right, they found a bad temperature controller and changed it. This happened 2 days after I moved in. There was no charge as it was under warranty. I have had it for 8 years.

Shelby of Moncks Corner, SC
consumeraffairs.com



I bought a lifetime warranty water heater 19 years ago. It sprung a leak and A.O. Smith gave me a brand new water heater at no cost. I called A.O Smith and they gave me a return authorization number. I took that and the old water heater back to Lowe's. Lowe's gave me a store credit for a water heater comparable to the one I bought in 2000. I paid $269 back in 2000 and Lowe's gave me a store credit for $500. I added another $200 and bought an A.O. Smith heat pump water heater. They do not offer lifetime warranties anymore but hopefully my new one will last another 19 years. My new one has a 10 year warranty.

Scott of New Freedom, PA
consumeraffairs.com



Great product bought this for my rental property and it’s very efficient and tenant is very happy with the product Would recommend it

hgtracy
homedepot.com



I installed this unit a couple of weeks ago, and it's been working like a charm. It was pretty easy to install, but I'm a pretty handy guy, so I don't know how easy it would be for a regular joe. Its flow rate of 10gpm assumes you're not heating the water to 131 degrees, which I am. The higher the temperature set point, the less throughput because it takes longer to get the water up to temperature. I originally installed a Takagi T-KJr2-IN-NG Indoor Tankless Water Heater, Natural Gas , with a rated GPM of 6, but the flow was so low at 131 degrees (2.9) that it took almost 20 minutes to fill the tub for a bath. This unit, even at 131 degrees, has a flow rate undistinguishable from the 50-gallon tank water heater it replaced. Of course, it cost twice as much as the T-KJr2, so that makes sense. This is a condensing unit, which means it puts out water that must be drained appropriately. If you don't have a drain nearby, that's going to be a problem. The condensate is because this unit improves efficiency with a secondary heat exchanger, which extracts what otherwise would be waste heat exiting up the flu. Instead those hot gasses are used to help heat the water, and the much cooler gas is then vented up the flu. This cooling of the gasses causes water to condense out of those gasses; thus the need for a drain tube. How much heat does this save? Well, the vent for the T-KJr2 was too hot to touch when the unit was in operation; with this unit the vent is barely warm to the touch. In fact, instead of having to use double-walled stainless steel venting, I was able to use 3" PVC tubing. If you have very hard water, don't expect a trouble-free existence with any tankless unit. They are very sensitive to scale buildup (as is any water heater, but tankless units particularly so). My house is equipped with a Culligan whole-house water softener, but in the interest of overkill, I installed two filters ( DuPont WFPF13003B Universal Whole House 15,000-Gallon Water Filtration System ) upstream of the water softener. So before the water gets to the water heater, it passes through a sediment filter, a carbon filter, and then a water softener. According to my HVAC guy, this will greatly extend the life of the water heater. (The two filters also means I can now drink water right out of the tap, anywhere in the house, without that nasty chlorine taste.) In short, I highly recommend this unit. Plus, it looks really cool!

Wordwrkr
amazon.com



We owned a Ruud electric 50 gal, water heater. We bought it in 10/2016. We had a leak and called Ruud yesterday to make a claim. Within 15 minutes we had a claim # and was told to return the unit to seller [Home Depot]. We did and picked up a new Ruud electric water heater. We decided to buy an upgraded Ruud and have hot water once again. All good. Based on OUR experience we give Ruud customer service and warranty 5 *****..

Peter of Altamont, NY
consumeraffairs.com



June 8, 1991 purchased & installed a Reliance 501 natural gas hot water heater. Model #5-40-NORT6-F (manufactured 1988). Sad to have to replace it now TWENTY-SIX (26) years later. This Ashland, TN company ranks right up there with Scotch Tape, McDonalds & Kleenex & Rheem.

frannie of Bay Shore, NY
consumeraffairs.com



I have had my A. O. Smith Water Heater for 10+ years and have had no problems as of yet, the cost was what I expected and was within reason for a 30 gallon tank. It has worked to heat the water for 10 years and does a fine job, it runs quietly, has a control dial to reduce the temperature of the water that is very convenient, and the 30 gallon tank provides enough water for the house. It is energy-efficient as advertised while our other unit wasn't. The delivery and installation was on time and done in a professional manner. The old unit was removed with no damage to the home and was done at a reasonable cost. We hope our unit continues to work for 10 more years.

Don of Phillipsburg, NJ
consumeraffairs.com



My American Water Heater, E52-40H-045D Serial 9709122230 made in 1997 is now 21 years old. I just refinanced my house and had to get new insurance. They questioned the age of my water heater and I told them, "So what?" It looks like it's new, I have a timer that shuts it off for 10 hours at tonight, and it is in the garage. If it were to leak it would run down the driveway. I have not done one repair job on it, eg. new elements and don't plan to replace it until it stops working. Highly recommend buying one.

George of Debary, FL
consumeraffairs.com



The Noritz NR50ODNG Water tankless heater is a decent purchase if you are looking for a product that is great for your home. It is environment-friendly and also easy to install.

tanklesswaterheaterexpress.com
tanklesswaterheaterexpress.com


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