emergency water heater repair near me

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• Are you looking for emergency water heater repair near me.
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Water Heater Mechanics install, maintain, and repair water heater systems. As an Water Heater technician, you may find a specialty in one sector, but you are not limited. Water Heater mechanics are licensed to work in residential, commercial, or industrial spaces as needed.

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Product Reviews:

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This same problem occurred about a month later so I called Whirlpool. They sent out an entire new thermostat assembly which took me about an hour to install. The hot water heater has worked correctly ever since.

Vince of Rio Rancho, NM
consumeraffairs.com

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My husband and I have had nothing but problems working with this company. Their product is inferior. We have had more than 3 complaints with this water heater. Within 3 weeks of my husband passing away, we have had the control valve/thermostat fail, twice. The day of his memorial, my entire family had to go to neighbors to get hot showers. The using of "American" in their name is misleading and manipulative. I hope to spare other customers the utter pain and frustrating at dealing with this so-called company.

Felicia of Malibu, CA
consumeraffairs.com

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We bought our water heater a bit over a year ago. Since then we encountered two pilot assembly repairs and today the water heater started leaking. I will definitely want to pay more in the future and will never ever buy Rheem product again! Shame on this crap of a company!!!!

Maya of Corona, CA
consumeraffairs.com

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$1500.00 unit leaking in tank seams 2 months after warranty over, NO HELP offered by company. Purchased for $1500.00 Bradford White Defender 50 gal tank 8/28/2009 Model # M1TW50S6FSX Serial # FG12138580 from Wayne J Pisanchyn Plumbing & Heating Clarks Summit, PA. Unit is leaking 12/2015. Warranty was over 2 MONTHS ago. Warranty dept mgr Amy @ Bradford White corp. offered nothing. She was very robotic and unsympathetic. Amy was very glib and informed me that she was the TEAM LEADER for the warranty dept and no else could help me. The unit was maintained and is leaking in the SEAMS of the tank. It is obviously defective. Both plumber & manufacturer offered nothing substantial. I will have to pay another $1500.00 for another unit. NO DISCOUNT or EXCEPTION in warranty. My previous basic hot water heater lasted 15 yrs +. I will be sharing my Bradford White corp. experience online for any potential consumers to be advised that $1500.00 every 6 yrs is unreasonable for a water heater. Bradford White corp is not interested in happy customers and manufacturing QUALITY products, they are only interested in their bottom line and following their warranty rules to the letter.

William of Moscow , PA
consumeraffairs.com

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I have had my water heater/boiler on 2 occasion cause extensive damage along with no hot water now for the 3rd day and I have called Reliance over 21 times since August 31st and I have still no solution. I have a problem with our government allowing such companies operate when they are in fact scam people, lie, mislead, make false promises and thus far, they have demonstrated absolutely no accountability on their part. Since September 20th, water has been dripping from the boiler and no one has come to address it and they expect me to climb through a hatch, change towels and containers every few hours? They promised after the service call next morning first thing a call to set up repair call, it is now 24+ HOURS and nothing has been done.I have called them 6 or so times and no one seems to be able to get a hold of a supervisor! How could they serve 1,2 million customers and yet no one can get a hold of them? I recently read legal action against them due to negligence on their part and it appears that, I am only left with that option as I have wet ceilings, floors, carpets, baseboards, door frames, damaged furniture and I am lost for words that they have not addressed these matters.How can they call themselves 24 hrs, 7 days a week and yet when I called both times to report water dripping, they stated that they are booking for next day. Do they know what an emergency means? Do they know that they have a legal obligation to provide timely service? Do they know that they have a legal obligation as their rental units are causing damage? I'd appreciate people who have had similar issues... I would NOT recommend RELIANCE to anyone... HONESTLY they have been absolutely horrible on every level. They subcontract and there is no accountability and there is no respect for other people's home or property.

Ibrahim A. of Toronto, ON
consumeraffairs.com

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I bought my water less than a year ago and a defective part made the heater stop working. I called the number on the warranty and got a complete run around for 2 hours kept transferring from one to other. They told me final that in two days they would send some out. The company they said they called didn't get the request for three days and said they couldn't come out for a week anyway. Rheem told me to call my own plumber to fix problem and they would reimburse me. I did what they asked, sent all documents to them, they replied. It will take 6 to 8 weeks for a refund. Needless to say as of today June 11, 2021 I have not received my refund after countless emails. What do I do, please advise. This started in March 2021. Thank you.

VIRGINIA of Middletown, CT
consumeraffairs.com

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In 2012 we purchased a Whirlpool Nu40T61-403 water heater from Lowes that I installed due to us not being able to afford a plumber. I have since become a plumber. This morning while attempting to shower I noticed that the water was lukewarm with the shower valve turned all the way to hot. I got dressed and inspected the heater. I began to diagnose the problem. Pilot was out and Gas control valve signal light was off. Lit the pilot and it appeared to be functioning normally. My first thought was the thermopile had failed but seeing the pilot stayed lit this proved to not be the case. I was extremely relieved at that point. Turned the temperature control knob to high and the burner kicked on. At first it appeared to be functioning fine. But within about 20 seconds I began to hear detonations within the sealed combustion chamber.

Thomas of Antelope, CA
consumeraffairs.com

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After Hurricane Katrina, six years ago, the gas water heater in my house had to be replaced due to the house getting flooded. For the past six years, the pilot light and/or igniter for the gas water heater has had to be replaced if not once a year, twice a year because it will not stay lit. Each time, Whirlpool would send a new igniter and/or pilot light part and would reimburse me the cost of labor to have the part(s) replaced.Now, after six years and exhausted of fighting with Whirlpool to stand behind their product and make it right, they are finally giving me an authorization to get a new gas water heater. However, now they are telling me they will not cover the cost of labor for replacing the entire water heater. My plumber will have to pull the defective water heater out of my house, take it to Lowe's, pick up the new water heater and install it in my home. And I'm supposed to accept their not paying for the labor of replacing their faulty water heater? I questioned this and told Whirlpool they paid for labor for the parts to be replaced for the past six years. Whirlpool then said they would pay up to $100. This is not acceptable. I was reimbursed more than $100 for the labor to replace a part that fits in a shoe box. (Multiply $100+ times 6. They paid more than $600 over the past six years.) The cost to replace an entire water heater, picking it up from the store included, will cost more than $200, if not $300! I would not have to pay anything if the Whirlpool product was not defective!I told the manager I was speaking with at Whirlpool I wanted to speak with his boss or someone who had more authority than he did. He refused. I asked him, "Was he telling me 'no' I could not speak with someone above him? " He finally said he would have someone call me.I believe I should be reimbursed for the entire amount of labor to replace the water heater since the water heater is a defective product and I have to have it replaced not by my choice but out of necessity and safety. If it is defective in one area, who is to say in trying to light the pilot light, one day it will not do something worse than just not light up. What if it decides to explode? Defective is defective and I feel my family is in danger from a defective product and it should be replaced at the cost of Whirlpool not mine.

Joy of Pascagoula, MS
consumeraffairs.com

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Purchased a 40 gallon gas water tank in May of 2014, in September of 2014 no hot water, called Sears for repair. It took a week for the appointment, out he came and told me it was the thermocouple and had to be ordered. Told me after I received it to call and make an appointment for tech to come out and install. Took 4 days for thermocouple to arrive and another week for tech to come out to put in. So far 3 weeks with no hot water. Now he puts it in and it works for 2 days. Called Sears again and again. I am without hot water for another week till they can get out to me. I am waiting for service tech to show up and I know he will tell me that I need another thermocouple and that will take another 3-4 days for it to get to me, and then I will have to call sears again for another appointment which will take another week or two. I am on a warranty with Sears and under that no cost to me, but they will replace the tank if after 4 visits it can't be fixed, so if I add it up correctly it will be six months of cold showers before they replace this defective water tank, at 65 what the heck. I am thinking of contacting the attorney general and having Sears and Kenmore investigated with hopefully a lawsuit being filed. Too many people are having problems with Sears and Kenmore that something needs to be done. If they can recall cars, why can't they recall water heaters and fix the problem. There is also the federal trade commission, that complaints can be filed and let me tell you they do investigate and get things done. I suggest everyone who has had problems file with the FTC enough complaints and this will make the FTC take notice and fix the problem. There is also facebook, twitter and social groups that the news media will start to pay attention. Sears isn't what it use to be, and cutting corners by knowingly selling defective products isn't going to keep customers, and Yeah I am sorry I didn't get a tank from Home Depot. I won't shop at Sears again.

Georgia of Bellevue, NE
consumeraffairs.com

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5 years and 11 months ago I bought a 50 gallon gas, Whirlpool hot water heater with a 6-year warranty from Lowe's. The 2007 water heaters were on sale, so I paid $329 for it. Within 6 months, I replaced the gas valve, and a few months after that, the thermo-couple went out and I replace that. Each time I called Whirlpool and got return authorization numbers for the parts, I still ended up paying for the parts plus labor. A year after that, the igniter went out and I had that replaced. Last year (the day before Thanksgiving), the thermo-couple went out again and I had to have that replaced - and it cost me for the part plus the labor - even though I had a return authorization number. I also replaced the water line connections/hoses to the water heater at that time. The customer service rep for Whirlpool told me at that time if I had another problem with the water heater, they would replace it for free - and the warranty was good until Dec 31, 2013 (this year). NOTE: Every plumber that has come out to fix the water heater and replace the parts stated that they see a myriad of problems with Whirlpool water heaters. They said the parts like the thermo-couples, igniters, gas valves, etc are poorly built and they replace them all the time. On Christmas Eve 2013 (two days ago), the water heater started leaking from the top by the valves - and so much pressure had built up in the heater the new water hose connections burst, spewing water all over the heater closet. I called Whirlpool the day after Christmas (today). At first, they told me they would not replace the heater as it was not in warranty and then I told them what I was told by the service rep last year. She finally agreed that my heater is indeed under warranty and gave me a replacement authorization number but she told me my warranty did not cover labor. I called Lowe's. At first, they told me I would have to remove the old hot water heater myself and bring it back to the store in order to get my replacement. I am a 59 year old woman and I take care of my brother, a disable veteran. Although I am in good shape and healthy, I don't have anyone to help me get the gas and water disconnected and help me lift it into my Suburban. The man at Lowe's agreed to bring out the the replacement heater and pick up the old one at no charge, but I will still have to pay $299 plus the cost of new hoses to have it installed. By the time the replacement one is installed, I will have paid a little over $1200 for a $329 water heater. I could have installed a tankless one for that, but I cannot see spending that kind of money right after Christmas. If I have one issue with this replacement, I will install a tankless water heater - and it will not be made by Whirlpool or any of its affiliates. My recommendation would be to steer clear of Whirlpool and their products.

Diana of Houston, TX
consumeraffairs.com

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