Our Bosch dishwasher gets all the dishes clean and removes the most difficult BBQ and smoke stains from all of my racks and cookware. It also is so quiet we dont have to wait until we are out of the room to turn it on. We are very impressed with this dishwasher over all of the others we have used.

We were warming jalapeno poppers that were wrapped up in a paper towel. Towel caught on FIRE! Wtf is going on with our Bosch microwave?

Similar experience to what has been described. After 15 months the dishwasher would not drain - E 24 error message. Followed the advice online and cleared filter, checked impeller, etc. No success. Now there is an E15 error message and the drain pump will not turn off. Very dissatisfied with this purchase. Had an ASKO that worked for 16 years without any issues at all.

If you are considering buying a Bosch fridge freezer, be aware that they have chosen to design the light fitting for the cold water/ice dispenser so that you have to buy a complete replacement module and pay for them to visit your home to fit. Likely cost of all this will easily exceed £200/$300 - just to change a light! Ours lasted less than 3 years, so this would be an expensive fridge if we paid Bosch every time it failed. Next time, well go for a make that doesnt deliberately design products to make money in scams like this. Hope this helps others to avoid getting ripped-off by Bosch.

Quiet, you do not realize its on! Love the dishwasher. I have never owned a Bosch before, they are expensive but worth it! Would highly recommend this brand!

I knew Bosch was a top brand for dishwashers. The operation buttons are only visible when door is open. I like that it has various running times to use. First time I used the dishwasher, I thought it was not working but it was. It was just that quiet I will always buy Bosch. Maybe a few extra dollars but well worth it.

Unbelievably quiet for a dishwasher. I didnt believe it was on or had run the first two times I used it. It also does the dishes sparkling clear WITHOUT the Finish product. Just the normal dishwashing detergent. Rave all the time about it as I unload it. Dont know how many features are necessary to wash dishes. A rinse if I have new stuff, I just want to sterilize and the regular good wash. The short wash tended to leave the dishwasher smelling of food after even though the dishes were clean. This does not happen on the regular wash so I think it has to do with running long enough to get the food completely down the drain. This is the only drawback: it is not as big as previous dishwashers I have had and the bottom rack is not conducive to glasses and bowls mainly just plates. We use a lot of mugs and glasses and bowls, so I need the majority of the dishwasher to conform to placing these dishes safely in line. Sleek and beautiful. No buttons or lights showing anywhere except a reflection of the light onto the floor when its running, which lets me know it has begun. If Bosch would create a rack that could conform to different dish size and shape, this would be the PERFECT dishwasher of all time. It is amazing in terms of the lack of sound and the sparkling dishes.

My dishwasher is incredibly quiet, sometimes I have to check the light to see that its on. The cycle does take longer than on my old Maytag but I understand that is very common with the newer units.

Have a Bosch built-in refrigerator with TWO issues related to the icemaker. Have had it only 6 months, but both problems pretty much from the beginning. First of all, it keeps dropping ice into the tray, and the tray overflows because all the ice drops down in the back of the tray, while the front of the tray pretty much stays empty. Had serviceman here twice, and both times he told me I have to keep pushing the ice from the back of the tray to the front. Told me the manual says that. It doesnt.MORE IMPORTANT - there are little tiny flies and an awful smell in our freezer ever since the fridges circuit breaker blew while we were away for a month. Every once in a while Ill see a tiny larva inside an ice cube. Pretty sure there is a nest in the icemaker or water line. Or possibly in the drip tray. The bugs seem to come out every couple of weeks - probably the gestation time for the new eggs that were laid. Weve never seen a live one - only dead. Had both exterminator & Bosch service person tell us we need to totally uninstall the fridge and clean & disinfect. Seems to me there should be a way to get to the drip tray & icemaker without uninstalling the fridge. Have 4 boxes of baking soda - still have the smell.

So... Im standing in the kitchen around 11 pm, watching a soccer game, getting ready to take the dog out. The bottom oven was on Proof at 95 making yogurt. I hear pop! pop!, look over at the 6-year old Bosch double oven. Flame is coming out of the vent at the top left of the oven. I walk over & blow on the flame. It goes out but is still smoking so I get the fire extinguisher & spray the vent a couple times. I spend the next hour or so cleaning up white powder that spread a lot further than I would have expected. Next day I call the local Bosch Certified Technician. We pull the ovens out so we can see the control boards behind the control panel at the top. Main control board has four melted relays as well as a bundle of burnt wires. Tech says he is going to recommend the oven be replaced instead of repaired, that there is probably more damage that will show up later and we will never trust this oven again. Tech takes a picture to send to the Bosch regional rep along with his report & says to call Bosch customer service. CSR says they need a copy of the original sale receipt. Of course, we cannot find it. I send the original packing sheet and call again. Different CSR says she will see if they can find it in their system & gives me the File #. Call again & CSR says they have enough info so it has been submitted to upper management, should have response in a couple days. The response: Bosch will replace the oven with the current equivalent model prorated. That means if we pay them $1649.50 (half the MSRP) they will remove the burnt oven, ship & install a new oven. I say My oven should not start on fire! Bosch should replace it with an oven that wont burn up without cost. CSR says he will submit my request. 2nd response is the same. The oven was part of a Bosch package including stove top, microwave, dishwasher, washer & dryer, refrigerator & tankless hot water heater. The control board burst into flame & apparently Bosch has no interest in finding out why. We rejected Boschs offer & purchased a different brand.

We bought the Bosch 3000 fridge for circa $2,600. The ice water/crushed ice dispense/ice cube dispenser, shoots ice out so that you cannot catch it all in your glass. It happened when the repairman tried it and there is no fix for it.

Relatively quiet and cleans well. Only problem is it is a 3 rack system and with the top tier set for cutlery, it makes loading tall glasses a problem as there isn’t enough clearance to set the glasses properly. Forget about putting common wine glasses in this thing.

Bosch Free Range Stove Model #HGS3052UC - My mom, 75 years old, called yesterday upset that her stove will not turn off. She called Boschs customer service to advise them that her stove will not turn off and that she needs someone to come take care of it. She was quoted approximately $129 for the first 18 minutes and $12 for every 6 minutes after that and told her the first available date was over a week later. So, in other words, they told her it will be ok for her oven to be on 24/7 for over a week until someone gets there. It gets better!! My husband went over to look at it and realized that the screen that displays the clock and functions was hanging off behind the glass. He opened the back to find that the control module was held on by double sized tape!! I kid you not!! This was supposed to be one of the better stoves and it is held together by tape!

We purchased a Bosch refrigerator while building our house. By the time we plugged it in we had owned it 6 mos at least. This was in August 2016. By Jan 2017 we began having problems. Ice maker had barely worked from beginning. Then refrigerator part broke right after one yr warranty, even though it had only run 6 mos. $700 in repairs. Now refrigerator began freezing everything. So repairs are over $500. But repairman showed us the part that broke and we put gorilla tape over the air coming out freezing everything until we decided whether to pay another $500 or throw this $3,200 POS in the garbage.

I moved into a brand new building with a Bosch Axxis washer and dryer that had never been used. I am the apartments first occupant. I have always had some issue with these appliances, but what I have dealt with in the past week has taken the cake. My first issues were similar to most peoples on this site: the washer does not fully dry out after use and is left with a mildew smell which then gets on the clothes and the dryer does not fully dry unless run for hours and, again, leaves the clothes with a mildew smell and leaves you with an expensive electric bill. This was hardly energy saving. My most intense grievance is with the cheap latch design on the washer and the customer service I received in response to this issue. I closed the washer after loading it up with clothes and the latch on the washer (not the door) fell into the machine making it not possible to close the washer and therefore not possible to run it. I called my maintenance man in my building who directed me to the Bosch customer service line. We relayed what happened and said we needed a new latch or something needed to be fixed on the latch. Someone came to fix the issue the next day. By fixing the issue, I mean the man just pulled the latch out and put it where it was, leaving it to be able to fall back into the machine, which is what it did immediately when we tried to use it. When we called the service man who came from Bosch, he said no one told him he needed to put a new latch so he basically did not do anything. We called to make a new appointment and they said they could come 1 month later. That is just unacceptable. They finally said a third party person could come in 4 days. I am waiting to see if this third party person will actually fix the latch. This all occurred 4 months after moving in. So 4 months of use on the washer. Thats all. The funniest part is that the service man even admitted he did nothing to fix the issue. These products are cheap and the service is awful. Do not buy from this company.

This is one of the items that exemplifies the saying, you get what you pay for. I could never bring myself to pay more than $400 to $450 for a dishwasher. When we remodeled our kitchen, we decided to research and upgrade to higher end appliances. The Bosch was highly rated. Its so quiet, we have to make a serious effort to hear if its running when we are standing right next to it. Looks great and appears very well made.

We bought a Bosch dishwasher she68t55uc mid 2014. It has been great but all of a sudden last month December 2016, the dishwasher started making a squealing sound. We called and a repair man came. He chipped my counter which I had to fix, he had to break the door hinge because it was fine before he came, but after coming twice to repair it, the squeal is still here. Said it was the drain pump, so they replaced it, but it still squeals. They admit they are not familiar with working on Bosch but Lowes picked them to work on it. Not sure why. So Lowes will replace as under extended warranty, but I hope to pick a kitchen aid instead. I had a Kenmore elite for 18 yrs and it was still working when I replaced it with the Bosch, but it had become too noisy over the years. But it was a great one!! Wish I had bought another Kenmore.

Our Bosch gas stove is possibly the best kitchen appliance we have ever bought. Absolutely love the device that fits in the door when grilling, to ensure the heat can be better regulated. We find the built in electric gas lighter most convenient. This is the first Bosch we have ever had. Will never have another brand again!

I have ordered Bosch 7 kg Fully-Automatic Front Loading Washing Machine (WAK24268IN, silver/grey) on 11th OCT 2018 from Amazon India. After receiving the product, it took 20-25 days for demo. On the demo day, weird sound is coming from washing machine and I informed Bosch technician the same moment. However he convinced me by saying as if now it doesnt have any load (clothes), so do not bother about it. On 2nd day, the Surf Excel is coming out and washing machine is vibrating like anything. I need a urgent replacement ASAP. YES KINDLY REPLACE THIS FAULTY WASHING MACHINE. BOSCH TECHNICIAN PHONE NUMBER: SRAVAN **. From last 10 days I am calling him, But he is not responding to the call. I already informed him about the issue and he told he will come tomorrow but that tomorrow never came.

I purchased a Bosch dishwasher Silence Plus 50 dBA at Lowe’s June 2015. It worked for 1 month and stopped working. I had a repairman from Lowe’s come and fix it. It worked for another few months and stopped working again. Had another repairman from Lowe’s come and he left without fixing it because he didnt know what was wrong. Another repairman (#3 so far) came out and says he knows whats wrong with this model, there is a defect with the door latch. He fixes it. Works fine until a few days ago stops working again. Of course its now out of warranty so I will have to pay to fix a dishwasher that is a little over 2 years old. I wish I kept my old noisy dishwasher instead of this piece of crap. Has been nothing but trouble and I will Never buy another Bosch product again. Dont believe the hype. It is also hard to load the dishwasher as the racks are too narrow and it didnt dry the dishes well either.

Bosch Energy Star tankless hot water heater refused to start. 45-minute wait for tech help. Every fix they told me to try failed. Average time on the phone each time 1 hr 45 min. I went through the same dog and pony show each time. I was told to purchase a $50.00 part at their authorized parts house. Part out of stock. It took 15 days with express shipping. The part did not cure the problem. By this time we have gone one month without hot water (in the winter in Idaho). They stonewalled us at every turn. I finally talked to a female in sales who told me I didnt know what I was doing. In frustration I ripped out the Bosch and replaced it with a Rinnai tankless. What a nice unit - problem-free.And when you call, there is no wait, and their techs listen and answer each point. Not the negative attitude you get from Bosch. My best friend had similar experience with his Bosch dishwasher. Neither of us will ever purchase anything from BOSCH. As a note, yesterday I went to the auto parts to get an in-tank fuel pump for my Corvette. Needless to say, I didn’t buy the Bosch. I purchased the more expensive Delco. I also let them know why.

Bosch hot water heater GHW 1600 H - After my hot water heater stopped working, I called support system. I received an absolutely no help from your service. The lady was only concerned about if I was certified to work on my own personal equipment that I bought from your company. I am very knowledgeable about the electrical and mechanical equipment; I am a machinist over 40 some years. She advised me that I had to have a service tech call her to get the information off of her. You cant even find a park to replace the equipment that I have. What piss poor support. I will never buy another product from Bosch.

Bosch refrigerator problems. Bosch 800 Series B26FT70SNS /04 25.9 cu. ft. French Door Refrigerator has issues and failures. The first issue is the crushed ice maker. It does not crush all the ice as my old GE unit did (or any other brand I have ever used). The Bosch unit only breaks some ice cubes in half, others it only will chip a corner off and only a few seem to come out mostly crushed. The lack of ice crushing has been confirmed by Bosch as normal for this unit. If you like fully crushed ice and not almost complete ice cubes mixed in with it, I would not recommend this refrigerator.The next two problems are more serious. Firstly, after swapping out the ice maker with a new unit to try to solve what we now know to be an unsolvable problem, the new ice maker unit has failed completely; it no longer makes ice and of course it is now out of warranty. I wrote an e-mail to the Bosch representatives who helped me the first time with this problem however they did not respond to my e-mail. The second failure is much more critical. The refrigerator intermittently stops working! Occasionally, the Bosch Series B26FT70SNS stops getting cold! Thats all the darn thing needs to do and it fails doing it! Ill come home to a puddle of water on the floor, the food in the freezer is thawed out and the refrigerator is warm! After cycling the power by turning off the circuit breaker sometimes it will start working, and sometimes it starts again by itself. I lost food and had to clean up a mess.I wrote another e-mail to the Bosch representatives about the ice maker and cooling failure, but again they did not respond to either of my e-mails. Because the Bosch representatives have been unresponsive on these last two problems it tells me that they do not want to get involved with defective products or product problems.Because I went with all BOSCH products in my new kitchen (Double oven, cooktop, range hood, dishwasher, warming draw, refrigerator) I am now terrified as to which product may fail next and the difficulty in communicating with factory representatives. I regret my decision of selecting all BOSCH appliances. As of this posting I have not heard back from Bosh.Based on my experience with multiple failures of my Bosch 800 Series B26FT70SNS /04 25.9 cu. ft. French Door refrigerator I cannot recommend purchasing this unit.

Bosch Dishwasher Model SHE68T55UC/01: Had control panel replaced after a 1 year under warranty. Had to pay for customer service call and installation of part ($189.00). Experiencing intermittent touch panel malfunctions. Called Bosch sent out technician and he was tested machine and there was (1) malfunction out of 4 tries. Technician claimed there is nothing wrong with machine! I explained that this malfunction was intermittent and that out of seven washes there were at least 3-4 malfunctioning touch panel attempts... Bosch has refused replacement of this panel and is acting like there is nothing wrong with this $950 machine!!! I am speaking to a supervisor and I am waiting for a return call... Will follow up of how they treat me! I am not HAPPY!!!

I have bought several Bosch appliances. I’ve had less than desirable performance from them. Finding someone that will service a Bosch is impossible. I had a refrigerator stop working and they just let me know it was my tough luck that they couldn’t come for a service call for two weeks. The repair service in Birmingham was very unprofessional and seemed not to care. I will not buy another Bosch appliance.

Bosch 300 Dishwasher was running and cleaning great for about 2 years. Then we smelled a faint melting of burnt rubber smell...not strong but enough to get noticed. Took out all plastics continued using...smell still remained. Worried it might cause a fire. Had technician come out for $99. He did diagnostic test...everything is fine. Smell continues and now when we run dishwasher it trips its own circuit breaker. NO longer using dishwasher... Waiting for repair guy to come out on Monday. Whats the deal on a $700 dishwasher...? Is this another automobile recall crisis...? If not it will be if they cause house fires. I hope they dont! Will add comments after visit on Monday.

I have one Bosch fridge which Ive been using from 11-12-2008. Last year December, it was giving me a problem, it wasnt cooling at all and the door became rusty. I have make a report to Bosch Malaysia service but no service at all! I want to know if its fair for the consumer? Or, is your service at Malaysia like that? Is after sales no service at all?

My Bosch dishwasher has a clean design. With all of the controls at the top of the door. It is so quiet that you can stand in front of it and not hear it. It has a red light that shines on the floor to let you know that it is running.

If you are going to purchase a Bosch Dishwasher make sure you purchase the five year extended warranty. The service repair tech told us Bosch has changed the motors and pumps to meet the EPA electric use requirements. New motors and pumps are low use DC products with a useful life of 14 to 24 months. The tech said the best thing to do is purchase the most inexpensive unit on the market to cut your losses.

My new Bosch dishwasher leaves a backed-on sandy residue on items on the top rack. Always did right from the first load. Really, the cups and glasses are more usually dirtier than when they went in and need to be soaked before being rewashed by hand. I use Method tabs and Jetdry which worked great in my old Whirlpool washers. Actually the Whirlpool dishwashers left that residue when the impellers needed replacement. But this unit is new!!!

This wall oven - much like all appliances these days falls on its own sword - it is too complicated for its own good. This oven has a control panel with loads of stupid features, timer, Sabbath mode, clock (with year, month, date - who cares!!!) and so on. Its just an oven! Nobody needs that stuff. The control panel is the root of all thats wrong with the oven - if Bosch had just made the oven with power on off, temperature dial, light switch and convection fan on/off, Im sure itd work forever. Not now, the control panel has always been wonky, insisting on setting the time before you can turn on the oven! Now it refuses to accept time changes, thus rendering the oven inoperable. Lunacy. Im throwing this oven, not buying another Bosch.

First I will say I love the swing doors. However, after purchasing the top of their line double oven I am very disappointed in the quality and service from Bosch. The seller I purchased this from initiated a customer service call and they did send out a repair person to look at the oven. He took pictures and said the cavity is unrepairable. After calling them again to get a final response they said the oven works fine and it is only cosmetic. I agree, but this is not minor cosmetic. The entire bottom of the oven is discolored, looks like finish is peeling off. Inside of oven looks 20 years old after 1 1/2 years.

Bosch dishwasher has a very foul odor to it. Nothing works to clear it up. Its horrible and makes me ill.

We purchased this refrigerator to replace a side-by-side that was over a decade old and having trouble keeping the refrigerator cool enough. We needed a counter-depth model due to the relatively small size of our kitchen, and we wanted a French door style with one or two freezer drawers. Other features we wanted: large enough vegetable and fruit bins (some brands have ridiculously small bins), digital controls, LED lights, ice maker (but we had not liked the in-door water and ice we had on the side-by side), the ability to make a shelf into a half-shelf to accommodate tall bottles, and a lot of usable door space. We have been able to fit quite a lot in the refrigerator portion--more than we did in the side-by-side. The shelves are laid out quite nicely, and we have not even made adjustments from the original factory positions. We don't use the egg trays (we kept the tray from the side-by-side, which we like better), but we think we could use one more door shelf and may order one. The freezer is a bit more space limited, although we have been able to fit virtually everything we needed without too much of a problem. We were a bit skeptical about the full-width tray at the refrigerator bottom, but have found ourselves using it for a number of items, especially cheese. This French-door refrigerator allows you to open the left door, access, and close it without touching the right door. I have struggled with other brands that require you to pop the right door just to get the left one in place. We live in Boston where the water is better than anywhere that we have lived, so the lack of a filter has not been a problem (we did flush things out with a few batches of ice at first). It senses when you need ice, so you don't have to manually turn it off. Unlike some reviewers, we have found that it makes plenty of ice. (Our other refrigerator did have a small water filter, but it was always unclear how often we needed to change it and when it might itself become a source of bacteria. If you really need a filter, we would think it might be better to get a more robust one that filtered both the sink tap water and the line to the refrigerator.) Our only caution/complaint is that the door-open warning is not loud enough. You really need to make sure the French doors are fully closed, because you won't easily hear the low-level dinging over a normal TV or stereo.

All products received in excellent condition new as promised. Sales agent knowledgeable and friendly. Thank You!

We bought front loading washing machine 5 months with extended warranty. After buying fully loaded though expensive machine facing same problems repeatedly and at the time of buying they hide so many points about machine. Engineer visit takes so many days. No quick service will be given to us after requesting for emergency. Its just a brand name. Nothing special in machines.

I ordered a $3,300 Bosch double wall oven through Lowes in Feb. 2012 in preparation for our new kitchen in our new house. The oven was installed in May 2012 and I immediately noticed a defect in the surface of the interior panel of the door of the lower oven. I called Bosch for a service tech. They gave me the name of the closest person. He and his grandson came out on May 31st and said they had never seen an oven like that before. I told them not to work on it if they did not know how. They said they could put the new part on, but they didnt even know how to take the door off the lower oven. They ended up dropping it and shattering the layers of glass in the door all over my kitchen floor. I called Bosch and they said they would send the parts for a new door and have a tech from San Antonio come out to put the new door parts together. I was without an oven door for nine (9) weeks. Parts were sent separately in about six boxes. The tech from San Antonio came and got the boxes, and we took some in too. Finally, a teenage looking boy came with the so-called newly put together door. It rattled, had a sharp edge and a gap between the interior metal panel and the glass. I told him it was not right, but he insisted it was. We had to go out of town for three months, but I called the corporate secretary and told her about the poorly put together door and she said she would make sure we got a new door when we got back home in Dec. 2012. We have called repeatedly only to be told someone would be in touch with us very soon to make the necessary repairs. They now say they wont replace the door with a new one as they have been promising. They are terrible to work with and nothing is getting done. I will never buy another Bosch product and will tell anyone I meet not to buy their products.

I have now been without a refrigerator for 4 weeks - during a worldwide health crisis. This Bosch refrigerator has NOT WORKED SINCE INSTALL. I have had the warranty company service 4 times. Still not working. Now I am trying to get replacement from Bosch and they say, "We are waiting on supervisor approval." I have been unable to get supervisor on the phone. Will NEVER purchase from Bosch again.

$600 dollars to repair a 3 year old BOSCH washing machine not covered under warranty. The part that regulates the motor went and the part is $399. Customer service said they needed my purchase receipt and diagnosis and they would get back to me. After a number of emails and phone calls BOSCH will not cover a penny. BOSCH does not stand behind their product. I just bought a LG washer, never buying a Bosch product again.

We paid $645.44 for a Bosch Microwave that doesnt work out of the box. The top of the microwave burned my husband trying to unplug it before it burned the house down. Bosch Customer Service says its their policy not to replace it with a microwave that functions as advertised, and isnt a hazard to the family. The microwave says “Made in China” on it. We paid extra for a Bosch thinking it would work. We will never do that again.

3 year old ceramic cooktop has cracked in 3 different areas. No trauma or excessive use- just a retired couple that occasionally cook. Bosch will NOT even entertain accepting responsibility, will not even converse or review the complaint. BUYER BEWARE. Also, I have a Bosch dishwasher that I will never even use because it stinks, takes too long for all cycles, and doesnt do a good job. This is a replacement for the first one that didnt work properly. I will never buy Bosch again & will vigorously persuade others not to.

Tankless water heaters save you a lot in energy bills, fit into small spaces, and are built to last longer. This makes them advantageous than the traditional water heaters. Bosch tankless water heaters are some of the best in the industry, offering premium features like better performance, better durability, and Wi-Fi connectivity, too.

Extremely quiet, right size for a small family while being roomy. Racks dont adjust but no need since they are spaced well and provide several options for dish and pot placement.

My daughter and son in law bought a new home 7 years ago and bought top of the line appliances. They no longer had their washer with 3 children to do laundry and the front panel cracked. They had a service man come from Midland appliance around 11 times to change this panel. My daughter and son-in-law work. So someone had to be available to let the service man in. I complained and thought it fair for inconvenience plus unacceptable poor quality of a washing machine. Bosch didnt seem to care. So this story ends with I would not purchase any Bosch appliances when I had to replace mine and my daughter has purchased the same set of course newer and it is DEFINITELY not a Bosch. Service was good from Midland but Bosch would not stand behind their name. I tried to help them as very busy parents with identical twin boys and a beautiful granddaughter.

This is a great dishwasher. Cleans dishes etc very well. One of the things I really like about this dishwasher is that it has a pan beneath it and if the washer leaks the dish catches it and has a sensor/valve that will shut the machine off. I had another model and it leaked and I had to repair the ceiling in my basement. Very well made and designed.

Unfortunately I am one of those that got no help from Bosch. They said there is nothing they can do and that I would have to pay $99 for them to send someone out. And that only covers the first 18 minutes of diagnostics. From there it was $120/hr. This microwave is part of an oven combo unit that cost over $2200 so it is not as simple as just replacing the microwave either. Thought I was getting a high end product but I guess not. Beware of Bosch less you find yourself hoping you win the customer service lottery of whether they choose to help you or not. BTW, this unit is only 26 months old.

I really love my oven and it came with the house when we purchased it. As much as I love it, I am not sure I would spend the extra money if I had to replace it. I have had GE in the past and was equally satisfied with that performance.

Does a good job cleaning dishes. Its quiet and has plenty of adjustments to accommodate different size dishes, pots and pans. The most annoying thing is starting the washer cycle. You must press the start button for the EXACT length of time or it wont start. Hold it too long (more than about 1.5-2 seconds) it wont start, hold it for less than 1 second, it wont start. Over the past few years Ive gotten the timing correct so that it starts about half the time without trying a second or third or fourth time. (Gets very frustrating at times and you feel like punching the damn thing). Also, the door handle trim broke not long after getting this unit. Thats annoying but not worth fixing.

Buyer beware!!! Don’t buy your appliance from Bosch! They used to high quality but that is NO LONGER the case! Bought all Bosch appliances brand new 2 years ago. The oven and the microwave have both died. I WILL never buy Bosch again.

We purchased our 800 Series from Lowes. I wish I had returned it. The wheels on the lower rack were poorly designed (product manager should be fired). If there are any dishes in the lower rack, you cannot pull the rack out. Its frustrating to struggle with this everyday, and with the price we paid, I really expected a better dishwasher. I have called customer service three times. They have been no help - instead, they wanted to send out a service person. (Can you fix bad design?) The last agent said, Oh, we have a fix for that now - has anyone offered to send you the fat wheels. The wheels were not wider, and they were not a fix. The rack constantly gets rolls off track and gets stuck inside the dishwasher.So - if youre going to purchase any Bosch at all - you might want to try putting a few plates into the bottom rack and see if it pulls out. This one bad design feature overshadows the third rack for silverware and any other nifty features. If you cannot get the most important design right, the rest do not matter. Oh, and you must thoroughly prewash your dishes as this 800 Series cannot do the job on its own.

I purchased a Bosch cook top, oven and microwave a couple of years back. Had nothing but trouble. The first year had 3 calls on the oven. Now since January Ive had 3 calls on the microwave. Ive been without a microwave for 1 month now. Those who have a microwave will understand how inconvenient this is. Ive never had a problem with appliances in the past. The latest update: theyre waiting for parts to arrive from Germany. Buy LG, GE, Sears, whatever, that has a stock of parts in this country. You wont be sorry you did. Bosch is a piece of crap! And... you pay more for it.

Our Bosch dishwasher has held up, but our Bosch stove has not. It is only 11 years old and we are replacing it. At the time it was a fairly expensive ($1,599) compared to other models. It was only a few years (probably shortly after the one-year warranty) and one of the top burners went out. Then after using the self-clean only for three or four years the lock went so it was not possible to use the self-clean function anymore. The worst feature was that we replaced the igniter four times! My husband is very handy and could do this without problems. However the last two years, the igniter would stop working with greater frequency and the last time it smelled gas when we replaced it, so I am not using the oven at all until my new one arrives. I do use the oven a lot - we bake all our own bread, but an oven should last longer than this. I never felt the broiler worked well either. All and all I was disappointed with this purchase. Appliances do not last as long as they used to (I am told that 11 years is the average), but I would never spend that much money for an oven again. Going with a cheaper model of a different brand now.

You do not need to pre-wash or rinse before washing. The dishes get very clean and dry as well with no streaks. It is the quietest dishwasher as well, most times you don’t even know it’s on. There are different racks for fine china, wine glasses and knives.

Our new top of the line Bosch fridge loses its programing after a power outage. We lost all our food in the fridge because we were away. After contacting Bosch we were assured this is the way the fridge is made and that this is what to expect when you purchase a Bosch fridge! This means we cannot leave for holidays, weekend getaways, etc. for fear of a power outage and coming home to a fridge/freezer full of rotten food.

This Bosch front loader is the quietest washing machine that I have ever owned. Unlike my previous front loader, it doesnt vibrate when it spins, it seems perfectly balanced. I also like the option of being able to use it as a dryer. Compared with separate driers, it is small, so I only recommend it as an occasional dryer. The wash/drier option is a real space saver, if you dont have enough space for two separate items.

My Bosch dishwasher was recalled in October 2017 and I am still waiting for the repair person to get a power cord replacement from them. As of Dec. 19, Bosch still has power cords on back order and cannot tell me when the cord will come in. Shame on them.

The worst thing that can happen to a customer. We bought a refrigerator and after that followed a string of pathetic services. Never have the workers been on time. Our fridge stopped cooling. We lodged a complaint and what do they do. NOTHING. ABSOLUTELY NOTHING!!!! They tell us that they cant do anything about it. They expect us to wait for a freaking 5 days till they get the parts. Shut down the company!!!! You guys are better off somewhere else.

Have owned many Bosch appliance in the past - all good. This one is the worst ever and I will not buy Bosch again. The design is poor, forget having any ice - its a joke, but 11 months later - it is now broken. The entire defrost system needs to be replaced. So at first big ice chunks formed on the back. Bosch hotline told us to run the defrost cycle. Hmm... how do you do that on an auto defrost fridge? So 4 weeks later the whole thing is broken. The refrigerator no longer cools properly and the entire defrost system needs to be replaced. Of course no parts available - so here we are in the summer in the heat of South Carolina. Thank goodness my Igloo cooler functions - and a whole lot better than the $3000 refrigerator from Bosch! Dont buy Bosch - they dont care!!

Our 15 year olds Bosch dishwasher with a custom cabinet to match our cupboards is the best dishwasher we ever had. The adjustable upper rack can hold a 9 and 1/2 in tall wine glass and with adjustable rack tines makes loading the dishwasher a delight. Just recently we had to have the circuit board panel rebuilt since replacement is obsolete but its worth every penny. When this dishwasher goes I will definitely buy another Bosch dishwasher now with a third rack available.

We purchased this Bosch model brand new about 2.5 years ago. We noticed intermittent cooling problems even during the first summer of use when it was hot outside but they were intermittent and therefore impossible to diagnose. At the end of this June the freezer compartment went up to 40 degs (it was 12 hours before we noticed it because the system did not alarm as it was supposedly designed to do). A repairman diagnosed the problem as a slow low side leak requiring $1200 to repair (not including the diagnosis which was another $250). Considering its short life span, it seems to be highly likely that this was a defective refrigerator at purchase time. Technically it is 6 months out of mechanical warranty by calendar days if you compute time from purchase to complete failure. However, anyone taking an honest look at this situation would conclude that the problem causing this failure started during the warranty period and Bosch should take responsibility for repairing it. As this problem seems to be posted fairly frequently I think it should be the subject of a legal action against Bosch. At the very least I advise anyone reading it to do a frequency search for this complaint and re-think the BOSCH purchase in lieu of a more reliable product.

I do like my new dishwasher - cleans great and is quiet but there is a smell. This is not food related, or deposit related since it is only 2 weeks old. It is obviously from the plastic molds used for the racks. I am unsure if this is a deal breaker yet and send it back. I have no alternative one to get. This one has everything I want except this smell is bad. You would think Bosch would fix this long ago, sadly not.

Before you pay more (a lot more) for Bosch, please be aware of the following: For a problem with our new refrigerator (

The Range is beautiful and after a week and a half I have no complaints with the Range although it was not my first choice (which was another Bosch a higher model and not carried by Best Buy). I have not used it as much as I would have liked because of issues with Best Buy’s third party installers. I paid extra for a slide-in rack and would have purchased a temperature probe if I could have.

My Bosch oven developed a crack in the glass door. Contacted customer services to explain the problem. They arranged for an engineer to call 4 days later between 8 & 5 pm. The engineer did not turn up till after 4.30 pm. He then confirmed a fault but said he could not fix it as he had no part. Checked on his laptop to discover the wrong part had been ordered anyway & was not booked out to any engineer. Proceeded to contact Bosch & was told a repair could not be arranged for another week. This meant I had no oven for two weeks. Really not on. In our sixties & I also provide meals for my elderly neighbour who suffers from Alzheimers. Contacted a person from the company & no help from them. One very dissatisfied customer & doubt I would buy anything again or recommend to friends. Poor after care service.

Wed just purchased and installed a Bosch Ascenta (top marks from CR) when my husband got transferred. It was pricey but worth, so we opted to move our new appliance with us. No issues for a couple of years, then it stopped draining, wasnt under warranty etc. Since we werent sure how long wed be in our house we opted for less expensive brands - went through three before our big kitchen remodel. Went back to Bosch - unit was as outstanding as our first until we had to unhook it make so adjustments during the remodel. Since being reinstalled, it doesnt drain. We get an E25 error and have to run rinse cycles to force it to drain. It smells - like celery? Maple syrup? And the filters which I clean after every cycle are loaded with debris - and we pre-rinse!? Still under warranty I called Bosch. Since we dont live in a metropolitan area, they referred me to an approved Bosch service provider in lieu of sending a Bosch tech. Called their suggested provider and was advised that Id have to pay $100 for them just to come out even though this is a Bosch warranty call. Seriously? I already dropped $800 and now I have to shell out for something that should be fully covered by the warranty? Next washer wont be a Bosch.Updated on 05/07/2018: The grimy clean dishes and the awful stench had me biting the bullet and accepting the ridiculous service call charge. Service tech was at our house for less than half an hour and had to call Bosch Tech Line for help - between the two they decide its a defective wash pump. $490 to fix + $100 to diagnose = more than we paid for the unit (was a sweet Black Friday deal). Figured wed just buy a new unit until I was flipping through the owners manual and noted that this unit carried the Good Housekeeping Seal which guaranteed to refund or replace any defective product within the first two years of ownership. When I was finally able to get an answer from GH I was told that Bosch no longer carried the GH Seal but that theyd forwarded my info on to Bosch. I was surprised when Bosch contacted me, and upon my supplying proof of purchase and the service techs invoice, agreed to repair the washer at no charge to me and refund the $100 service call charge. I had such high hopes.Two weeks later, with a new genuine Bosch replacement part in hand, Mr. Service Tech installed the new wash pump and leaves telling me its all good. I run a cycle with no dishes and what do you know - E25! Mr. Service Tech comes back out and is on the phone with the Bosch Tech department again. Actually overheard him getting pointers on how to spin this to being our fault i.e., we installed the dishwasher incorrectly!?! Our dishwasher is routed directly into the waste water line in the basement, not into the kitchen sink (which drains in to the same waste water line) - so heres his analysis of the situation: Modern dishwashers dont have enough power to expel water down (to the pipe below the unit) and are made to push the water to the sink (through tubing fed through the nearby cabinets and UP into the disposal). So they can defy gravity, despite being low energy? He doesnt know why were only getting the error sometimes but thinks maybe theres an air bubble and the reason were able force drain is that enough water pressure builds up that its finally able to clear. Maybe theres something stuck in the drain pump - couldnt explain why he didnt check that the first time he came out - and didnt do it this time either!? Cant explain why the dishwasher worked for six months. Tells us to disconnect the dishwasher drain hose from the waste water line and set it up to drain into a 5 gallon bucket. Run a cycle and if the water drains into the bucket there should be no E25 error and proof that it wasnt correctly installed. Call him if that doesnt work.SO...we do it and we ran every conceivable cycle on after the other - no breaks - drained every time, but 50% of the time there was significant water left in the washer and the E25 error. Called Mr. Service Tech this morning. Was told that either hed call us back or the service company would call once they determined what to do. My bet is nothing. But, were not out anything, and we wont be buying a Bosch again!

I bought an entire Bosch kitchen last summer. I was cleaning last month and noticed rust and pitting on the door of the fridge. I called Bosch and they asked me to send in pictures to file a claim, so I did my best to show the pitting in the pictures but the surface glare made it difficult. About 2 weeks after I sent in my official claim email I get a response (the initial receipt of the email said I would hear back within 5 business days).Bosch informs me that rust is a surface cosmetic issue and not covered under the warranty so I call to ask if they saw that there were holes in the stainless door. They said it all looked like surface rust and could be cleaned off. But they were willing to give me 25% off if I want to replace the door. I spent about 10 minutes talking before asking for a supervisor. Talking with the supervisor I was able to get them to send a technician to diagnose if there are actually holes. May 17th: technician confirms that there is uncleanable pitting in the stainless steel door.Today: May 31st (2weeks since diagnosis) I get a call that they will pay for the parts of the door as a goodwill gesture but not for the labor of the replacement. So they admit that their product is bad but wont actually pay to replace it, instead trying to frame it as they are doing me a favor. Absolutely horrendous service, to admit that the door is flawed and provide a new door but make me pay for the labor to replace it (~200$). This has officially been the worst customer service experience I have ever experienced. The representatives were defensive and unwilling to take responsibility for their faulty product. I will never again buy a Bosch appliance and Ill also be sure that no one else does if I can help it.

Our Bosch built in micro convection oven was purchased December 2015 and have extended warranty but has not worked since August and have 15 documented calls to Bosch, Bosch extended warranty as well as service company that has made 5 home visits and it still does not work. When you call expect extended waiting and transferring etc but no one can make a decision, I expect to be taking legal action for their stupidity, I suggest doing your homework before purchasing any of their products.

This product hasnt worked since day one. Customer service run around. Product has been worked on multiple times, told couldnt replace until worked on, now that the same code has come up again they say sorry cant do anything warranty up... (just one year) on a product that never worked to begin with. We bought extended warranty, still claims they take no responsibility and point blame to store bought from. Bosch delays all service calls for multiple weeks before coming and when the product broke 2 days after being fixed (supposedly), We had to wait again. They conveniently wont replace and then want no responsibility. This is the only review I have ever written and sadly I am unable to use my oven at all. This is very difficult as I have a family. 3,000 dollars is a lot of money to have a decorative storage unit. Please go with another company that will respect the consumer. I honestly dont know how this company is in business as we were dealing with the senior customer service representative, Courtney **, who completely disregarded the fact that this product was dysfunctional since day one. This company needs to reevaluate customer service and acknowledge that sometimes a product is faulty and you as a business need to stand behind your product.

We bought a Bosch Silence Plus 44 dishwasher less than 6 months ago (July 15) for $875; counting installation, just shy of a grand. Less than 6 months later, most of the dishes are coming out dirty and the pump sounds anemic. I first registered on the Bosch site, then contacted customer service. They did not have any access to their own database, which meant I had to repeat everything all over again. They then sent me to do my own legwork, giving me the name of one contractor 1.5 hours away. The contractor then told me they did not cover my area. Bosch doubted my word and called that contractor when I called to tell them what happened. When the contractor confirmed, they never apologized, but just gave me the names of two other contractors, and told me they could not help me schedule an appointment but I have to do it myself, and they have no way to know how long the wait may be (Those of you who are posting about 1-wk waits apparently ought to be thankful Bosch at least held your hand. As of January 2016 they are not even extending that courtesy).The first contractor I called said there will be a 3-week wait. My husband is German, and used to swear by Bosch. When we lived in Switzerland, we had Bosch appliances that worked like a charm. We inherited an old Bosch washer when we bought our house that still works quite well. Apparently the company has decided to spend down its reputation. As the Germans would say, schade (shame).

This is the best ever. Its quiet, good looking and cleans dishes spotless with no need to scrape. You wont be disappointed. Friends and relatives are amazed when they see how dirty they are going in and how clean they are coming out.

The dryer has been problem free. I have had this dryer for almost three years and have not had any problems. We live in a condo so we purchased this model because of the smaller size. It is fine for two people, but I would not recommend it for a family. The only downside is that it cannot handle large bulky items such as king size blankets.

We moved into a home that has the Bosch Nexxt 500 series washer/dryer. Within a month, our clothes smelled like mildew. They are twisted and balled up after the spin cycle. No amount of bleach, vinegar, or scrubbing will remove the mold from the rubber seal. And I leave the door open between washes. The lint trap is impossible to clean, so the sensor doesnt work properly. I have to hang the clothes to dry after the drying cycle. I am ready to junk them and go back to a cheap top load washer. I would never recommend these products.

The stainless steel front of the range oven (which must weigh about 5 lbs) which covers the entire door came off and almost broke my toes. The range trim plastic piece which holds the glass onto the oven front broke. We had Sears come out to fix it and they said it was loose and screwed it back on. Then the glass front again fell off, luckily when I was not there. Then we bought $200 worth of new plastic trim pieces and screws from Bosch authorized dealer. Again, the front of the heavy stainless steel door came off. Now, Im just throwing this horror range oven which wants to cut my toes off. It is no longer repairable and I wished I never spent the $200 worth of parts to try to get it fixed. Whatever you do, do not buy the Bosch Gas freestanding range HGS445UC/02 if you don’t want your toes broken.

Purchased a model shs5av56uc Bosch dishwasher. Less than 2 months old. Service module out. Service came has no idea when the part will be in. Bosch wont post my review on their website. Only positive reviews. Bosch will not respond to my concerns. I have never had this issue with any other brand. Terrible appliance. Would not buy another Bosch again.

I am having issues with a brand new oven/microwave combo that keeps breaking. The Bosch service department does not have their act together, so they keep postponing my appointment, and they are not very apologetic about it either. I tried to write a negative review on their website, but it was reviewed by them and not posted. They only post the good reviews of their product. This is symptomatic of a company that is not transparent about their business.

The best customer service. I did my whole kitchen in Bosch and I had several problems with my appliances and they right away and replace the parts at no charge even past the warranty period if the fault is not yours. I bought a stainless steel fridge from Best Buy and no one told me that I had to clean it with only soap and water. Anyway the surface got completely damaged and they agreed to come and change all the doors of the fridge for free. Now that is customer service. I will only buy Bosch from now on. Forget the Korean brands with zero customer service

I purchased a Bosch range from Lowes in 2007. All the burner valves are leaking. This range is overpriced garbage.

Its the worst mistake my wife and I ever made, buying a Bosch dishwasher! It has never cleaned dishes from day one. You have to put 1/3 of the dishes back in or wash by hand. This was a very expensive dishwasher. We would never buy a Bosch product again.

Purchased 2 dishwashers from Sears. One went to daughter. Hers broke down in first month of having it. Customer service gave us two repair companies to call. Repairman came out and had to call Bosch to have them walk through what to do in finding out what is wrong. Finally after a couple of calls, parts had to be ordered. I called customer service when I found out part was on backorder for 2 or more weeks. They explained part had just come in that day but would not go out to repair service for at least 10 days or so. I explained that she had the machine for about a month and now it is going to be out of service for that long. Customer service said they would expedite it. They would call and let us know it was on way. I had to call again because now a second or third part I didnt know about is on backorder. Has been 2 weeks and no one has let us know how things are going. Will not buy Bosch again. Customer service is pitiful. I worry my machine will break down now. Thought Bosch was a good company. I talked to so many customer service people and they didnt know what was going on. Talked to a manager and she was condescending and no help. No thanks, Bosch is worthless.

If you want a company that honorably stands behind its products, and has caring customer service, then DO NOT, I REPEAT, DO NOT!!!! purchase a Bosch product. Dishwasher malfunctioning and you are just out of warranty? They dont care. Paid $1500? Oh well... too bad. I purchased a $1500 Bosch dishwasher. 3 repairs to the malfunctioning salt indicator in first 22 months of ownership. Bosch would do NOTHING for us. BTW, paying more for a dishwasher does not in itself shield you from malfunctions. Moreover, our old $500 Maytag worked flawlessly for 12 years. BOSCH = Bad Overall Service Customers Have.

Great cleaning results at minimum level. Very silent with big range due to long power line. Sometimes, if you dont press in the middle the on/off switch doesnt work (too weak, need a little more stiffness). But you adapt quick to press this wide button always in a middle position.

Bosch Axxis Electric Dryer- For the first 2 years the dryer worked very well. I cleaned the lint filter after every use. Apparently there is a design flaw where the lint can blow inside the machine & build up next to the heating element. The first time, the safety shutoff tripped & when I checked why the machine wasnt on anymore, discovered a burning smell. For $120 the nice service man cleaned it out & showed me the burned lint. One year later the same thing happened but the lint hadnt started burning yet. I had it cleaned out & the service guy said it would need to be cleaned every year. At $120 for 15 minutes of work, this is not tenable. One year later (today) I smelled an acrid odor. I turned off the dryer; the safety shutoff did not work this time. The smoke coming out of the dryer set off the buildings fire alarm. Im not spending another penny on this poorly designed machine, only to have it burn down my building and putting several families on the street. Bosch admits its not a good thing that the lint can easily reach the heating element, but wont admit it is a design flaw. They advise yearly servicing. I will replace the dryer with a different brand; never buying a Bosch dryer again.

Purchase Bosch Refrigerator B22CT80SNS. Did not work out of box. Repairman added coolant and worked for about 10 days. When refrigerator quit cooling repairman determined coolant leak inside of refrigerator and non-repairable and Bosch was to replace. When I called them in a week to see why I had not heard anything they said that they were no longer making that model and had no comparable model to give me so would in 4 to 6 weeks come out and pickup non-working new refrigerator and issue me a refund check. Of course by that time will have been without a working refrigerator for over 2 months. Also, I had a kitchen remodel done based on all new Bosch appliances, two of which had cosmetic damage in addition to non-working refrigerator upon delivery. So now even though Bosch cannot provide me with a refrigerator, I have other Bosch products that they will not take back so after a $50,000 plus kitchen renovation I will have mixed brands of appliances in my Kitchen with un-matching handles/hardware. I asked if Bosch would just take all of their appliance back and provide refund and I could start over with a brand that could provide a working refrigerator of course they refused. NEVER BUY BOSCH PRODUCTS.

After examining the reviews on this site, coupled with my own experience, I suspect today’s Bosch products are not the quality they once were. We were satisfied with two prior Bosch dishwashers, however, two years ago we purchased an expensive new Bosch dishwasher to replace an aging one. After being gone for several weeks, we returned to find our dishwasher inoperable. Calling customer service was a frustrating experience as they could not send a certified repairman for almost a month...that’s a lot of dirty dishes. They then referred us to a local repairman who could visit a week later...perhaps they have too many repairs to perform? Today I was informed that I face a $400 repair on an expensive two-year-old machine… Inexcusable. I would not recommend a Bosch dishwasher in the future.

I purchased a Bosch gas stove and dishwasher 18 months ago as part of a home remodeling project. Within weeks of installation the symbols on the stove knobs indicating what burner they corresponded to had virtually worn away. I had the plate replaced and within a few months they had worn away again. I have used no cleaning product on the stove other than stainless steel cleaner - now I just live with the fact that people have to figure out what burner theyre turning on by trial and error. Within months the electrical components of the oven also began to malfunction. The oven would preheat but if it were left on for a while (while cooking Thanksgiving dinner, for instance - yes, that happened) the oven would spontaneously go dead - the digital display as well as the heating element. Switching off the circuit breaker and turning it back on again did nothing. I had the circuit board replaced (it was still under warranty) and a few weeks later the same thing happened (again, during a party when I was doing a lot of cooking). Long story short, it took 6 months and several service calls to resolve the problem. Now the oven works but the clock loses hours almost daily - I have to constantly re-set it. (Again, I just live with this - apparently having a stove clock that works is too much to ask.) The dishwasher has been just as bad. A wine glass apparently broke during a washing cycle and a 1 shard of glass got through the filter and into the pump. (Like this has never happened before in anyones kitchen? The filter system underneath the dish rack should be designed to prevent hard objects like a piece of glass from getting into the pump.) The dishwasher is 18 months old. I just spent $250 dollars for a new pump. I will never, ever buy a Bosch appliance again. I had a Frigidaire dishwasher in my old house and never had a service call in 10 years. For supposedly higher-end appliances, Boschs engineering and attention to detail is absolutely pathetic. I would give them a 0 for reliability. The local appliance outlet I bought these from has been extremely prompt about coming to my home for service calls, and very apologetic about my complaints. I dont blame them - I place the blame entirely on the poor quality of the appliances themselves.

I recently bought all new Bosch Appliances, Double Over, Two Dishwashers and the cooktop. The Cooktop has been a disaster, was told by service company it was not installed properly, had it checked by the installer, everything done correctly, still does not ignite, called authorized servicer, said they were not allowed to do repair without go ahead from Bosch, called Bosch on the phone for an hour on hold, then talked to operator, gave me the run around would not approve...Worst service ever...

It works well, I bought a smaller one because we dont always have dirty dishes and space, but when I do replace this one I will go for full size so larger items like pots can be washed in it. For a small dishwasher it does a great job.

Let it be known, the Bosch website controls how many negative reviews can be posted. Mine was rejected when I complained about the lettering disappearing from the controls of my Bosch dishwasher. There are many non-Bosch website reviews critical of this issue. It would be suspicious if there were no critical reviews, so some are obviously allowed, but compare the 5 star and 1 star percentages to Amazons reviews. Quite a different story.

Yes, mine is a funny one. Like many others, I have a Bosch Nexx washing machine which was bought on 9/08 for $750.00. The door latch overheated. That is a $50.00 part. After replacing, I found that it had blown the control panel. That is a $400.00 part. Finally, the tally to fix all including labor is $600.00! Isnt that a joke? Ive been telling all my friends this funny joke. For some reason they dont laugh.

WALL OVEN: I bought Bosch Benchmark appliances for my home. I am now on the 4th repair for the wall oven (exact same problem all 4 times) in a year and still Bosch hasnt figured out theres a problem with this oven. All 4 times when the oven stopped working I was without the use of my oven for 20-25 days waiting for repairmen, parts or be ordered, etc. 80 days in total so far in less than a year that I have not had the use of my oven, and counting. AND to make matters worse, the only time I use this oven is when I have guests, the rest of the time for myself and my husband to make small meals we use the smaller speed oven. So, 4 times in less than a year there has been multiple guests in my home for dinner parties, and the oven has stopped working. Add all those people up and youll see how many people have walked away with a bad opinion about Bosch appliances. Not to mention that at each dinner, because my oven stopped working, I had to resort to ordering in for my guests and all the fresh fish and chicken etc that I had bought to prepare for my guests had to be frozen because I knew Id be without my oven for another 20-25 days before I could bake it.SPEED OVEN: I also have the Bosch benchmark speed oven, that too has had one repair in less than 6 months of being installed, same problem as what I had on the wall oven. Thankfully the speed oven got repaired and seems to have been working fine ever since (knock on wood). COOKTOP: I also have a Bosch induction cooktop. No problems as of yet with that. Im keeping my fingers crossed but Im scared to death because my trust in Bosch is so very low.I have told everyone that comes in my home and raves about my gorgeous kitchen renovation DO NOT EVER BUY BOSCH. And most of them have seen it first hand now how bad the appliances are because theyve all been at my home at one time or another in the past year and seen the oven fail in front of their own eyes. So Ive got lots of witnesses and sadly Bosch has lots of people who know to never buy their appliances. 2 of the families who were at my house in the past year and saw the wall oven stop working, have now done their own kitchen renovations and both of them made a choice NOT to buy Bosch because they said they would not take the chance seeing all the problem I had with mine.I have kept a detailed journal of all my repairs, dates, time, conversations, videos, etc. Because I am fairly certain that I will end up suing the retailer and/or Bosch for breach of warranty/contract and for not disclosing material facts prior to my purchase. But because its still under extended warranty Im going to keep letting them repair it as many times as they want, and I will keep my journal and history so that shortly before the warranty wears out I will then sue and force them to give me a full refund... I cannot accept a replacement oven because Bosch does not have another wall oven that could be installed in my kitchen without me doing a kitchen reno again (which is not going to happen).

Purchased our Bosch Dishwasher in January 2020 and now, 6 1/2 months later it needs repair. Contacted Bosch Customer service to have an approved company come in for repairs and was given three local contacts. One did not service my area. The other told me it would take 4 weeks for someone to come out and service our dishwasher. I notified customer service of this poor response but was told that they could nothing do about this. They blamed it on Covid. Called my Bosch authorized dealer, who is not a Bosch authorized repair service, but who installed my dishwasher and they were able to put me on the schedule within 24 hours. The drawback: I got to pay and my warranty is no longer in effect. So warning to all: Bosch does not take care of their customers and their attitude towards their customers was borderline rude, extremely dismissive and smug. An all-around horrible experience.

I purchased a Bosch Eco action washer and dryer. Do not make the same mistake. Clothes never come out clean - spots do not come out and other washers have cleaned much better! If you run too many loads in the washer, it gives you an error message. When you call Bosch, they tell you that you need to call a repairman and charge you $100. The dryer never shuts off - it has this de-wrinkle feature that the dry clothes continue to spin even after they are dry - an annoying and wasteful feature. You cannot put a load of clothes in the dryer and then leave because it continues to spin wasting electricity! Dont waste your money on any Bosch appliances!

We bought a complete set of Bosch appliances, range, fridge, microwave, and dishwasher in 2016. Within the first year, we had a repairman come out for our ice maker on the fridge, (wasnt making ice) quick enough, thought he fixed it the first time but... he ended up coming back out a second time. We then came to the conclusion we use too much ice than the ice maker can handle for 2 adults!! (Seems odd) but ok. Fine... Now here we are, 3 years later and my range will not heat, the broiler works but the oven does not.. for appliances that are relatively new that seems really odd!!!! Ive had a Whirlpool that lasted 15 years!!! I do not think I will buy another Bosch appliance!! Ill stick with GE or Whirlpool... Tomorrow I have a repairman coming!! Can only imagine what thats going to cost!!??

[01/02, 10:17] Neha: Highly disappointed with Bosch Product not worth other brands seems far better in India. I Bought my Bosch Refrigerator KGN56LB412/05 just 2.5 months ago in Nov 2019 and guess what the refrigerator has stopped working and the service guys are saying the modular needs to be changed. How can I accept this.. Bosch swear by the technology of its machines. What sort of Machine is this which got faulty just in 2.5 months and you people are not even replacing the machine rather just replacing a part. Never ever buy Bosch product. They are non reliable in India.The installation guy took 2 weeks to install that too post escalations. Now the fridge is faulty and for the replacement part also they dont have parts available and need time. Worst service no body picks call. What sort example Bosch is giving. If your product is faulty and and gets highlighted have the courage to call it back and dont keep playing with customer. Bosh team, have given standard answer that team will contact you but what my Refrigerator is not working from past 4 days. Its a brand new 2.5 months old Refrigerator which has collapsed completely and stopped cooling or functioning. Nobody called me. I had to call up customer care constantly just to reach service Managers who have no courtesy to respond to customers calls when there is some fault in their product. After lots of time spending on their customer care I got a call for 5 mins which was not satisfactory at all. The Manager is talking about company protocol and convincing me for repair with such a Major fault. I feel so #cheated# buying this #Bosch#Refrigerator#. The #Bosh Refrigerator# is around 70k and collapsed just in 2.5 month. The machine has stopped cooling completely and its of no use still your guys are refusing to replace it.It has been a total #nightmare# ever since I purchased this #Bosch Refrigerator#. I purchased this machine from Vijay sales Chandanagar branch and initially they sent unpacked used machine with black Marks all over dirty plug which was used from ages. I complained then they accepted and returned and told Bosch has sent this used piece they are not aware. Again they sent a broken wheel screw Refrigerator which and this was the third piece after lot of struggle we received. I took so much pain just to buy this brand #BOSCH# and to add more to my struggle this Refrigerator has collapsed and stopped cooling in just 2.5 months which was never expected from the brand I used to trust so much. Now #Bosch company# is not even replacing their faulty product and giving so many lame excuses. Trying to push faulty Bosch Refrigerator. Please stop cheating customers Bosch India. How do you expect me to settle on repairing when there is a major Machine problem in bosch Refrigerator. It has stopped cooling in just 2.5 months. Please dont push the faulty machine over to a customer rather replace your faulty Bosch Refrigerator responsibly. I am literally harassed buying Bosch product this time. This is not my first product from bosch. I have convinced my family and revamped their machine to bosch. This is what I get to show brand loyalty towards Bosch. Very, very disappointing. I have a 1.5 yrs old kid and I am without Refrigerator even after buying a premium brand on high price without any fault. It a harassing journey ever since I bought this Refrigerator.

I bought a upper top of the line dishwasher. Most times that I use the machine some of the dishes come out dirty. Its not me and its not the way I stack them. Bosch has refused to acknowledge a problem. The pocket handle has broke twice and so has the rinse dispenser. Bosch replaced them both once within first 12 months. Now that warranty expired they ignore my requests for assistance. If youre considering Bosch, dont do it. Poor machine, worse customer service.

Bought floor model from Lowes. As a Lowes employee I am well aware of Lowes deficiencies and should have expected that they would sell a returned item without the parts needed for installation. Boschs do not direct wire; they need a custom connector for the electrical connection. But I called Bosch and told them the parts were missing. Their rep took all my information and promised to send them. Then they emailed back to me (which I failed to notice) and stated their supervisor (super ** or super **) stated since it was a floor model I would have to take back their promise and I would have to pay for the parts. Did not include part numbers, how much, etc. to make it even harder for me to order. This is causing a 10 day delay in installation, etc. Just know Bosch which wants $800-2000 for a dishwasher is willing to sell their reputation for some parts revenue. Thought these Germans were smarter than that but obviously the South was the wrong place to locate their plant. Obviously I am very pissed off about this.

Nice but not that nice. My salesman very highly suggested this dishwasher so I bought it for $900. The good? Its very good looking. The bad? I do not find it any better than a $500 dishwasher from GE. Its quiet but not silent. It seems to clean dishes fine but it will not dry them no matter what you try. I live in a very very dry part of the country and no matter how much or how little I load this machine up with... and select Extra Dry when I open the dishwasher in the morning after running at night... not only are the dishes and cups still wet but so is the inside of the dishwasher. So, whats the point of having controls to select dryness? Oh, the (3) not 4 legs are plastic and all 3 of them broke off when I tried to slide the dishwasher. Great huh? Funny, I know steel legs may cost another $5 but I dont remember arguing with the salesperson about $5. so why not raise the price by $5. and get rid of the cheap cheap cheap plastic legs. My brand new $900 dishwasher now sits on wooden blocks... Great idea... Plastic legs.

Bosch dishwasher bought Dec 19, 2014, died Jan 19, 2015. Has 1 year warranty.. Maybe set in the computer? $300 for repair, whats next?

Since purchasing and installing Bosch freezer and refrigerator columns in December/January 2011, the freezer had ongoing problems; primarily with ice maker and water dispenser, but also with the freezer defrosting periodically. Every 30-60 days I had authorized repair technicians here, sometimes with supervisors, and each time they assure me that they found the root of the problems and fixed it. A month later, either the same thing breaks down or a new problem starts.I was told by a phone service representative that if it couldnt be fixed after three tries, Id get a new unit although its no longer made--no surprise! Nonetheless, on the 4th or 5th call, I was told nothing could be resolved until diagnosis was made. This took place on September 16th when the technician told me that hed have to order all new parts, and rebuild the whole unit, including a back plate that was cracked by the previous repairman, causing water to leak and ice to form all over the freezer.In spite of three calls to the service center and one message left directly for the technician, no one has gotten back to me. I have a $2,000 plus useless appliance, and I had a freezer full of spoiled food more than once. I know Thermador (owned by Bosch or vice-versa) still makes a unit, which looks the same. They have suggested this as a replacement, but Bosch will give me no satisfaction. Not the service and quality I expected from a company of Boschs stature.

I purchased an Energy Star Bosch dishwasher about two years ago. It runs quietly but my main complaint is that even when I use the power wash cycle (which I always use now), the dishes just dont come out clean. I need to practically wash them before I load them in. And then after the cycle is finished, the glasses on the top rack always have food remnants on and in them. Also, the dishes sometimes are still dirty in places. I think that being an Energy Star appliance, quality and efficiency have been compromised for the sake of conserving water and electricity.In addition it probably costs me more money to pre-wash the dishes before I put them in the dishwasher! I also find that the silverware rack is in the wrong place. The silverware catches on the side making the rack stick when you pull it out. It also is on the other side of the dishwasher when loading. I owned a Maytag dishwasher for 12 years and loved it; I never even called a repairman. I will not buy another Bosch!