This is my third front loader, and without a doubt, the best. It is silent, efficient, and everything comes out clean. Only complaint would be the marks on the rubber seal. I cleaned it every time I used the machine and left the door open but still got marks.

BOSCH SLIDE IN ELECTRIC RANGE. First off the Bosch range is beautiful. It can be described as understated elegance. The range is designed to seamlessly fit into the kitchen range opening without side gaps. No more dripping down the oven sides! The front detail which slightly covers the countertop edge makes it appear custom to our kitchen. But, the best part is how it cooks! Other reviewers complain about the “loud” convection oven fan. Well, if that fan is “loud” my hearing must be shot. The Whirlpool convection microwave which sits above my Bosch Range, is 3 times louder. The Bosch convection oven is very quiet in comparison.Since receiving my Bosch range I have used several cooking modes with great success: bake, multi bake, convection roast and convection bake. The oven is so well designed and insulated that all my dishes on the different modes were evenly cooked and delicious. The cooktop also performed. I have tried all the burners and even the warm feature. Alas, I have yet to use the warming drawer. However, based on everything else I tried, I am confident that the warming drawer will be fantastic.I recommend you read the oven instructions to get the most out of this beautiful range. When using the cooktop be careful not to slide pots and pans over the burners. Make sure the outside of all pots and pans are clean, dry, and flat. This will save the glass cooktop from scratches. And note, all glass cooktops are susceptible to scratches. The Bosch Instruction Manual also gives cookware tips which are worth trying. I bought flat cookie sheets (no sides) as suggested by Bosch. My cookies came out of the oven perfect and delicious.When shopping for a new range don’t overlook this Bosch appliance. However, be aware you must carefully measure your oven opening to get a great, custom fit. If you are building a new kitchen, request your contractor build the space to perfectly accommodate your new range. You will love the look and love your new Bosch Range! Oh and did I mention the stainless steel resists fingerprints? Just one more reason why I love my new range!

It is quiet, always cleaned the dishes. I never do pots in the dishwasher. I assume it would do those well also. Looks great, no knobs or dials, always seems to be clean inside. It was competitively priced for a top-end machine.

I would vote a bit higher. The dishwasher works OK but the outside stainless steel door has horrible dark gray marks coming out all over it. Some folks may not care what the outside looks like, not for the price of this dishwasher not holding up a year is ridiculous. I have a Whirlpool refrigerator that is 6 years old and no marks at all. I called and Bosch would charge starting off around $200 to just come out to fix. Nope never buy a Bosch if you care how long the product appearance will last.

I purchased a Bosch washing machine 2 years ago for my summer residence, have probably used it not more than 20 times and it doesnt work. The motor control unit needs to be replaced. I called Bosch and they informed me that they cannot help me since a Bosch certified repair man has not diagnosed the problem. I informed him that there are no certified Bosch repair men in my area which he confirmed!! But he cannot help me since a Bosch repair man has to diagnose the problem (and will charge me a service fee since the machine is not under warranty!). I told him two repair men looked at the machine and one called Bosch and confirmed that it is the motor control unit and I saw the part, it looks fried!! He informed me once again he cannot help me since they werent certified!! I should have bought a Whirlpool machine; at least with Whirlpool, the parts are cheaper and my husband has repaired my Whirlpool washer with the help of YOUTUBE! There are no YOUTUBE videos on how to replace a Bosch motor control unit. I would not purchase a Bosch appliance again!!

I purchased and installed the Bosch HMB8050/HBL8750 stacked microwave/convection oven and built-in oven pair in 2011. The microwave/convection oven was great in terms of roasting small items and we used it very frequently. That is until the convection part of the oven did not deliver the preset temperature and was making rattling noises. The repair technician determined that it was the drive shaft of the fan is broken causing temperature not distributing properly. We went to all the appliance parts suppliers and could not find the part as it has been discontinued. I also contacted Bosch directly, after being re-directed to 3 or 4 different numbers and confusion with the part number, they said no part was available.We tried to replace the microwave/convection oven with another Bosch but the model is discontinued. New models are now all flushed with the cabinets which means my existing cabinet has to be rebuilt and will look out of place with the existing built-in oven. Found a different make microwave/convection oven ($700) that may fits in the existing cut out but discovered that the Bosch microwave/convection oven and built-in oven shared the same power source!! The Bosch representative recommended replacing the complete system!!! So, because of a $180 part that Bosch discontinued will require me to take out a working microwave AND a perfectly working built-in oven and put in another Bosch $5,000 to $7, 000 combination oven in?? NO WAY! Will I buy another Bosch again? NO WAY! It is absolutely ridiculous to discontinue a part barely 10 years after a product in the market. Shame on Bosch.

Bosch nexxt 500 plus series washer and dryer - I have had issues with balance of washer. Goes into convulsions and does not spin water at times and does not dispense enough water at other times. It really is a 50/50 chance of whether it will work appropriately. The Matching series dryer sometimes becomes so hot it burns your skin when touching clothes! Bottom line, POOR CRAFTSMANSHIP AND POOR PERFORMANCE! DO NOT BUY BOSCH.

My Bosch front loader has leaked and builds a moldy buildup since day one. I wish I would have taken it back immediately. Dont buy Bosch front loaders. See picture for the rust.

This dishwasher has had a smell in it from the time that I installed it. It has water below the screen that is always there. I have tried different soaps but does not seem to make a difference. What is the fix for this dishwasher?

Purchased a new home, wanted to replace all appliances, ordered BOSCH 800 SERIES 3 refrigerator, BOSCH 800 SERIES Dishwasher and BOSCH 800 SERIES 36IN. FLAME cooktop on 8/7/20. Regret it! Regret it totally. Waited 6 weeks for the cooktop to arrive with an impressive tagline ‘Cook with precision’, but the BRAND fails to live up to it miserably. To begin with I was always struggling to cook simply because the lower flame (simmer) burners are in the front and bigger flames ones are at the back (who cooks that ways??); if I started cooking on front burners, it felt like ages to even stir fry and if I started cooking at the rear, I was falling way too over my food simmering on the front burners risking burning myself. It was like juggling and guessing which burner to use for what and finally after having burnt myself more than a few times, I figured I could only use the center one for day-to-day cooking else I was just wasting my time (in hopes of ‘cooking with precision’) and getting burnt. As if this struggle wasn’t enough, in two months’ time the right front burner started shooting flames out near the sensor, which was hitting the cooktop surface and discoloring it. It wasn’t until the stainless steel surface was fairly dark that we noticed, what was actually happening and contacted the customer service (on 12/21/20) for help only to be told (on 1/10/21) that our problem was a cosmetic issue. When we refused to agree and sent more pictures, we were told, “We unfortunately would not have any sort of troubleshooting for this specific scenario and we can only recommend contacting your local authorized servicer in order to have this matter better addressed” and referred three companies. We shared this video (**) with the customer service on 1/22/21 hoping to get a feedback from the R&D team but BOSCH’s customer service didn’t even bother to acknowledge, leave aside respond to the safety hazard this design of the cooktop poses to its users which can be serious and life threatening. Having tested Covid positive, we couldn’t call the technical support (referred to by BOSCH) until April ’21. The chap comes in looks at every nook and corner of the cooktop but could not figure out a thing in 15 mins. Then another chap comes in in a few days and tells it is the burner cap that is causing for the flames to shoot. But, he still doesn’t know why? He goes back, calls BOSCH and gets back asking if we had another burner cap? Well yes, it is just 1mm smaller in size w.r.t the one currently on the burner. Eureka! We have the wrong burner cap on and an invoice from the technician stating BOSCH will not cover this. Now, that I know of the reason for the shooting flames, I agree that it was probably a mix-up of the burner caps while cleaning. BUT, then did BOSCH put a symbol or mechanism in place to ensure that users don’t do that mistake? BOSCH expects me to compare the sizes of the burner caps each time I put them back but would not work on designing things better. Well, why? Because BOSCH is a BRAND, a BIG BRAND, that sells stuff at HIGH PRICES, built with PRECISION to work in LABS not homes.   Just now (5/5/21) ended a call with DAVID **, a supervisor with BOSCH customer service who made me realize how empty BOSCH is as a BRAND. How its an ALL-HAT, NO-CATTLE company. Politeness and courtesy, two of the basics of customer service, they are not even present in BOSCHs customer service supervisors leave aside representatives. He says, I should clean one burner at a time to avoid confusion or the mix-up. Wow! What an idea? And, why should I do that because my time is FREE and he wouldn’t spend discussing paying for the invoice because his time is money! I’m surprised that BOSCH wouldn’t cover issues that its customer service or referred authorized service providers cannot figure out in just a few seconds considering it’s so trivial and BOSCH must come across such complaints on a day-to-day basis. BOSCH not only has a bad product with hazardous design in market but also has the worst customer service I have experienced till date. BOSCH’s R&D designs cooktops to cook with precision which means cook in hours and its customer service supervisor asks you to clean one burner at a time which means clean in hours too! On top of that BOSCH’s marketing team will spam your mailboxes with appliance service plan flyers every couple of week even when BOSCH neither covers the most basic operational issues nor has an efficient team of knowledgeable customer service or technical professionals to address them timely. What a shame!

Excellent stove. I love either the baking or convention option on the stove. Love the fact it is a self cleaning oven with very little clean up afterwards. It is a gas range in my opinion cooks far better than electric ranges. The middle fits a large grill pan.

If negative stars were possible they have sincerely earned it. We spent nearly 11,000 dollars in appliances and the combination wall oven microwave has never worked correctly. Bosch has tried and failed to fix the appliance three times. I have spent over 12 hours on the phone with Bosch, most of it on hold, trying to rectify this situation. I have asked for assistance to get the appliances replaced to no avail. On 1/3/18 they came and fixed the appliance for the third time. This fix was to replace the touch panel because the second trip to the house the technician replaced it with the wrong touch panel. When that technician was questioned about it he said, “That’s the right one for your oven” instead of holding the two next to each other to determine that it was in fact the wrong one. Then a different technician came to replace that touch panel with the correct one. That one, on the first use came up with fault codes saying that the electrical was too hot. Ten minutes later another code came on that says communication error now the oven won’t come on at all. I called to request that the appliances be taken out of my house and explained to them my concerns of faulty wiring. I also told them of my concerns of fire hazard and having my newly built home burned down. The representative told me that it needed to go to management and that I would be contacted in 24-48 hours. I was not contacted and after 72 hours I called them back to find out the first representative didn’t even send my file to management. I explained the situation and was told that it would have to go to management. I then asked to be transferred to management because I had no faith that I would be contacted. I was finally transferred to an “escalation manager” who was unable to help me and she transferred me to the “escalation supervisor” named Shawn. Shawn then explained to me that they would never refund my money for the appliances and that I was stuck them, but they might be able to replace the oven. I had already been told by two representatives that refunding the appliances was a possibility only to be told by this extremely unprofessional representative named Shawn that was not an option. He then told me it would have to go to management and I would be contacted in 24-48 hours. I cannot stress enough my displeasure with everything about Bosch most of all by their customer service. They are absolutely one hundred percent unprofessional hacks that will never get my business again. I will never buy anything with a Bosch affiliation again. Horrible company, horrible employees, and horrible products. Save yourself from this overpriced trash.

The tumble dryer was not working properly, not drying the container button kept flashing even though the container was not even a quarter full, and then the handle broke. We call Bosch with the same problem (under warranty) months ago and the engineer said that he could find a fault - he admitted that the handle (top) was broken but did nothing about both problems. Today, we had an engineer coming and all he wanted first was his call charge. He refused to look at it and did not have a spare handle to change despite our phone call to make sure we wont waste time on this. We refused to pay because when weve spoken to Bosch we said that this was an existing problem, and of course now our warranty had run out. Weve spoken to a Supervisor and said they could not do anything and could not find our previous call and existing problem. Very angry with them. All our appliances are from Bosch. WE WILL NOT BE BUYING FROM BOSCH ANYMORE AND WILL PASS ON THE BAD EXPERIENCE WE HAD TO EVERYBODY. Do not buy from Bosch, they will try to rip you off like us once a problem arises. They wait until the warranty runs out to make you pay whatever they can.

I learned Bosch does not stand behind their products. We purchased a house this summer that has a Bosch dishwasher less than one year old. When the appliance failed, Bosch customer service (Shawn ** specifically) informed me that Bosch will not honor the manufacturers one year warranty because I was not the original purchaser. I am not talking about an extended warranty that could have been purchased separately, I am talking about the standard one year manufacturers warranty. A car comes with a standard power train warranty that is transferable, for example. I thought Bosch was a premium brand before this experience, but I can assure you they are not at all interested in providing support.

This dishwasher works well with Finish Rinse Aid. I like the design with the third rack on top which I use for silverware and cooking implements. But the settings are complicated. The washer almost always gets everything clean with a few exceptions for burned on food. Ive had it four years, so far so good.

I purchase a Bosch gas range in Dec 2019. We started smelling gas last week and had to call 911 and PSE&G. The issue was tracked to the oven and Bosch said they will send a technician. They said the earliest appt they had was 4 days out. I called them again as the smell was progressively getting worse. I escalated again and they agreed to send local Bosch certified technician. The technician arrived promptly and found that the safety valve was defective and he had to order the parts from Bosch. Bosch said 5-7 business days (and this a gas leak issue) and I was again on the phone trying to covey the urgency. I was stuck between the installer and Bosch and I am the Consumer. Bosch finally agreed to overnight the part to my address and the installer was scheduled to fix it today. I called Bosch today for a tracking number and they said they dont have one!! I also found out that they have shipped the part to the technician! Still no part and plenty of gas smell. Bosch customer is very inefficient and they really dont care about the safety of their customers. I would never buy a Bosch appliance again. It doesnt matter how good their products are. Simple irresponsible customer service.

Very quiet dishwasher - I think quietest on the market. It also has a fail-safe to prevent leaking. Was easy to install - I was able to do it myself. The top row cutlery rack is also a great feature to have.

Have Bosch elec oven, & combo microwave/convection oven. Great! The combo oven is so versatile: had them 5 years, some minor probs with regular oven, easily fixed. Was under warranty. Use microwave a lot!

I have a 13 month old Bosch fridge. The first time it needed service under the warranty it was hours of tracking someone down to do it. 12 months in, the ice maker stopped working. Impossible again to get through the Bosch telephone lines or chat lines. The lack of decent service totally negates what might be a good product. I wouldnt call this customer service; rather its customer disservice.

Washer dryer hardly been used. Not working. Paid almost £600.00. Told today by customer services about an almost £600 washer dryer that has only be used a few times, We cannot guarantee that our products are not faulty and that they will always reliable. Thanks for letting me know for future reference.

I completed a kitchen renovation and purchased a Bosch refrigerator. When it was unwrapped, the right door was severely damaged. Bosch suggested a new door rather than a new refrigerator and I agreed. We are now 2 months later and I’m told the production of the door is not until 9/18/21 and they have no idea when they will replace the door. Lewis was very irritated when I tried to get a definitive answer as to the install date. These are not cheap appliances and I guess I expected better customer service. Doubt that I will be a future Bosch customer based in this experience.

I recently moved into a new construction townhome with a Bosch Dishwasher. I immediately noticed the dishwasher had some issues and a pump ran for about 3-4 days after the cycle was finished. I called Bosch customer service and they said if they sent someone out and there was an installation vice a mechanical error I would be charged for the trip despite the dishwasher still being under warranty. I can understand that if they didnt do the installation they would not be responsible for installation issues, but charging for the trip (I cant remember the price, but it wasnt insignificant) is ridiculous when its a brand new dishwasher.How am I expected to know what the problem is? I didnt know what the source of the problem was, so I decided to wait and contact the installer. I finally got an appointment made through the installer about a month later (the repairman was actually a Bosch employee anyways). He determined the tub was cracked and not repairable. I will admit it took me about a week to send them my closing documentation from the house (proof of date of purchase), although I feel like they should have a record of sale to the builders someplace. The appointment was in mid June. It is now end of August and I still dont have my dishwasher.Bosch called me once by accident and said they would be in touch within 24 hours to confirm I was eligible to have my dishwasher replaced. I called them multiple times to see what the hold up was, they never had a good excuse (kept saying it would be 5-7 business days to verify that I was eligible for replacement). I dont know how long it takes to verify that a dishwasher is less than a year old, but apparently it takes Bosch over 2 months. What finally broke my cool and had me write this interview was my final few calls with Bosch and the installer. I called the installer and they said they were only waiting on the approval paperwork from Bosch and said they would call Bosch again to have it sent. I called Bosch again the next day and they said they would send the paperwork within 30 min.I called the installer for the, hopefully, final time today and discovered they finally have the paperwork, but they dont actually have a dishwasher for me yet and wont have one for another 3 weeks! This is absolutely ridiculous. I can put up with a lot, but the level of incompetence and amount of blame passed back and forth between the installer and Bosch is intolerable. They obviously do not stand by their product and are incapable of processing the simplest paperwork. This is actually the first review Ive ever written, I know that makes some people disregard it, but its because of their complete incompetence I feel infuriated and obligated to get this experience in writing. I didnt even use any swear words. Their product isnt bad from what I can tell, but they need to fix their customer service.

My Bosch dishwasher smells. Bought at Best Buy. I see another review June 2016 a few days ago has the exact same issue. It smells no matter what I do. I wish I had not bought it. The Bosch company was kind and offered to send a technician for free, but I see other reviewers have the same issue with no solution. It just plain stinks after each wash, even after cleaning the filter after every wash, using the recommended brand of detergent pods, and paying more for cleaning fluid every couple weeks. My dishes stink, especially the glasses. When I drink, it smells like dead fish in my water glasses.

The Bosch is supposed to be the quietest but it is no more quiet than my old Frigidaire. Furthermore, it does not dry the dishes. It leaves them and the entire dishwasher soaking wet. I must leave the door open overnight for it to dry. A service call resulted in my being told that this is the nature of the beast. I have never had a dishwasher that required me to leave it open all night long to have dried dishes. It washes the dishes but does nothing else. It is just an ordinary size like every other dishwasher I have owned. Plain, flat stainless steel box with a handle across the top. I would never buy another Bosch. Not only is their dishwasher a complete disappointment, their customer service rep treated me with arrogance and total disrespect. Next dishwasher will be another Frigidaire.

I will replace this dishwasher in my house with another Bosch as the door was damaged slightly. The machine is some fifteen years old. I install Bosch in apartments I own. I have never had to repair or replace one. I remove waste food from plates but never rinse as Bosch make a dishwasher that works!

The dishwasher is very quiet and washes well, but after a mere 5 years the plastic recessed handle on the front is cracking and falling out. We are very disappointed. There is only one couple using it and we only run it about twice a week, when its full. We expected more from Bosch.

My Bosch 800 series dishwasher was delivered and installed on January 6, 2016. Thirty-eight days later, on February 11, 2016, the mid-level spray arm fell off during a cycle, landing among the dishes on the bottom rack. Our first clue that something was amiss: Soap dispenser sprayed soap all over but it was not rinsed off the dishes. Chunks remained in the dispenser as well. Second clue, I could not see the spray arm where it used to be!!! We finagled the drawer out and off, flipped it over and reattached the spray arm to its central anchor spot. It was not as hard as we thought to reattach it, thank goodness, but does this mean it will fall off easily again?Very discouraging for a BRAND NEW APPLIANCE that was not even run on a daily basis. We are only two in this household and we do not fill the DW daily. I am concerned about the LONG running times and about the frequency of having to refill the rinse aid, even after adjusting it to be a lighter amount dispensing each time. Add to this the prospect of inner parts falling off and I have to say I am worried that my $899.99 investment was not a wise move.Additionally, I discovered through a review on another site that the model I chose was a special application. Meaning it is shorter for counters that are below the standard height. I wish the store salesman would have told me that. This explains why the installer had to laboriously jack up the corners to raise the appliance to its highest position in order for it to be hidden under the lip of the kitchen counter, but there is a space at the bottom now.

We bought our brand new home while the house under construction. Unfortunately, builder already bought the appliances. We checked online the review about bosch and all they said about them it CAME TRUE! HORRIBLE customer service, the microwave panel stopped working and when try to get a hold on bosch customer service was almost impossible. And when finally after and hours and a half they send me with a repair dealer which they were efficient. They ordered the part which arrive to their warehouse delivered from Bosch. A month after and when the technician came to install the part he found out was USED! And when the technician call to report that the REPRESENTATIVE FROM BOSCH was very RUDE which I experience that previously...Now my $5,000 dollars refrigerator it is starting to fail! DO NOT BUY BOSCH MADE IN CHINA NOT IN GERMANY!

Bought a Bosch dishwasher for approx $1,000. It has never worked and I have had their repair service twice and was told it was defective from plant finally and had to be replaced. Have dealt with customer service and the run around is nonstop. The worst service I have ever experienced. (These guys make Comcast look good). Still not resolved, be prepared to be put on hold and given a run around. Never buy a Bosch product.

We had a new kitchen last March and decided after much research we would buy Bosch appliances, supposedly they are very reliable. Unfortunately we found them not to be! We purchased 6 appliances at a cost of around 5k. After 1 week the extractor decided to not work. I informed Bosch and they came out and repaired it although it took 2 visits, though I must say it is not easy getting them out when it suits and I ended up taking a day off work. Whilst he was there on his 2 visit I reported the fridge/freezer was not getting cold. The engineer advised switching it off and then switching it back on at the lowest level to see if that sorted it, it didnt. Another call to Bosch and another visit from an engineer. He advised that the fridge/freezer needed re-gassing. I advised him it was a brand new fridge only a month old and I wasnt prepared to accept a repair and insisted on a new one. Bosch agreed and duly delivered a new one, this meant getting my kitchen fitter back in as it was integrated, again more time off.Now 9 months in and the main oven has a problem, after putting it on the self-clean setting when it had finished we opened the door and the glass cover clip had broken. Again another call to Bosch and another day off to accommodate the arrival of the engineer. I must say I am very disappointed in first the products and secondly Boschs customer service. They are very slow in coming back to you and not very cooperative either. They have agreed to cover all the appliances for an extra year on top of their 2 year guarantee but it is the inconvenience of it that really annoys me. Lets hope the remaining 50% of the appliances stand the test of time! Great appliances though when working!

3 year old ceramic cooktop has cracked in 3 different areas. No trauma or excessive use- just a retired couple that occasionally cook. Bosch will NOT even entertain accepting responsibility, will not even converse or review the complaint. BUYER BEWARE. Also, I have a Bosch dishwasher that I will never even use because it stinks, takes too long for all cycles, and doesnt do a good job. This is a replacement for the first one that didnt work properly. I will never buy Bosch again & will vigorously persuade others not to.

I have ordered Bosch 7 kg Fully-Automatic Front Loading Washing Machine (WAK24268IN, silver/grey) on 11th OCT 2018 from Amazon India. After receiving the product, it took 20-25 days for demo. On the demo day, weird sound is coming from washing machine and I informed Bosch technician the same moment. However he convinced me by saying as if now it doesnt have any load (clothes), so do not bother about it. On 2nd day, the Surf Excel is coming out and washing machine is vibrating like anything. I need a urgent replacement ASAP. YES KINDLY REPLACE THIS FAULTY WASHING MACHINE. BOSCH TECHNICIAN PHONE NUMBER: SRAVAN **. From last 10 days I am calling him, But he is not responding to the call. I already informed him about the issue and he told he will come tomorrow but that tomorrow never came.

We purchased a Bosch dishwasher 1 year ago. Within a month the door started popping open during the wash cycle. I called Bosch customer service and they set up a repair. They know there is a problem so they have a replacement kit called a latch stiffener. Well everything worked fine for the summer months when we return from our six months in Florida. I use the dishwasher another month and the same things started happening. I called customer service and talk to the same woman that I had spoken to last summer. She is very nice and very helpful and tried her damnedest to get me a replacement dishwasher. The company told her since there had only been one repair they could not replace the dishwasher that I would have to have a second repair done on it. So that is scheduled for next week but I also had her note in my account that this is the second repair on the same dishwasher for the same problem as I am now out of warranty. There are only two of us in the house so the dishwasher does not get run that often. When it does work it cleans the dishes nicely and it is very quiet. I agree the racks are not the greatest and they do fall off the track and you have to look them up to try to get them back on but that I can deal with. Running 8 minutes and having the door pop open is not acceptable.

We have three Bosch appliances so rule our bad luck and rule in crappy production and terrible quality. Panel on our microwave failed after a year. Our Bosch fridge (less than 2 years old) - water spout kept pouring continuously and then the ice crusher would come on intermittently. We could not leave home without putting buckets and towels on the floor. Our dishwasher, our last hope for calm, started leaking at the seal on the sides... DO NOT BUY BOSCH. Service line is non-existent. We recommend you research BOSCH failings before buying. We are never, ever buying BOSCH.

I bought a upper top of the line dishwasher. Most times that I use the machine some of the dishes come out dirty. Its not me and its not the way I stack them. Bosch has refused to acknowledge a problem. The pocket handle has broke twice and so has the rinse dispenser. Bosch replaced them both once within first 12 months. Now that warranty expired they ignore my requests for assistance. If youre considering Bosch, dont do it. Poor machine, worse customer service.

I have all 800 series appliances from Bosch that are all just 4 years old. Refrigerator is noisy, plastic shelves are cheap and break easily, and shelf spacing is limited - its hard to fit a gallon of milk in. Dishwasher: was very quiet and now sounds like there is a heavy storm in the kitchen when it is running. Plus the racks are weird and dont hold dishes well. You end up washing half loads all the time because otherwise plates touch each other in the rack. Double ovens: my wife sloshed some chicken drippings on the glass door when unloading it and the grease got between the glass panels. I called Bosch about the oven door issue and my warranty was up by sixty days and they refused to fix this under warranty. I have never had problems with appliances before (GE Hotpoint; Kenmore). I paid top buck for an All Bosch kitchen. Its all junk.

A £500+ Bosch microwave oven (model HMT85GL53B) purchased only 2 years ago broke just 1 month after the 2 year warranty expired - and Bosch made no offer to help. You would expect such an expensive appliance to last well after the warranty period! We spent the extra money on the kitchen appliances as we thought that Bosch had a good reputation...and there we are! We are appalled at the quality of Bosch appliances and very unhappy with the way Bosch handled it. We wouldnt recommend the microwave / combi oven model HMT85GL53B to anyone, as it has broken so quickly!

The first dishwasher had burnt up the wires inside washer as well as outside connections. It took a lot of calls for them to agree to replace the first unit. I had read on line that it had happened to others. After second dishwasher was installed on 1/9/09, my wife and I saw that our model number was a recall to possible electrical fires. For about two years, we received letters in the mail of this recall. Fast forward to late August up to early September, the second dishwasher is not working right. Bosch agreed to pay for a tech to diagnose and concluded that the heater assy shut as well as the main PCB, whatever that is. Repair is estimated at $450 to $500 on an almost four year old dishwasher. Bosch said that I am out of luck because warranty is over and that the second dishwasher was a goodwill case, even though the first dishwasher was a recall as a fire hazard. Oh and by the way, it is just my wife and I, so we dont use our dishwasher like a big family does.

My Bosch front load machine is now 18 years old. My husband replaced the brushes 12 months ago himself with the help of a YouTube video (otherwise we would have had to get rid of it). Im impressed with its longevity. The only ongoing problem I have is that tiny bits of muck somehow enter the bowl and stick to the clothes; this particularly happens when the load is small. I then have to rewash the clothes.

Our dishwasher line broke and ruined the kitchen. Boschs warranty on their appliances have the least desirable service and not dependable products. Washing, drying, noise and energy use werent what I had expected from the reliability of this product.

On 6-14-2010, we bought a Bosch refrigerator from Wick ford appliance at the Pawtucket, RI location. On May 27, a technician came to out home to give me a diagnostic. He couldnt find the problem. Second employee from Wick ford appliance came the follow day. His diagnostic was has a sealed system leak, it is a Manufacturer issued and will cost you around 1500 dollars just to fix it. After we paid 89.95 just for the diagnostic they recommend to call Bosch directly. Since may 29-2014, I been calling them to be responsible for the defective item and his response was to pay an extra 1013 more and will get the same that we have right now. After we paid 2200 dollars... Are you kidding? It is a letter from Bosch the we are not going to accept. I hope someone can do something from us and thanks to take couples minutes to read our concerns about Bosch and please make sure you pass this to your friends and family.

Bosch Chinese made parts everywhere. They all do the same except for a few little features. Nothing new here. Hard to find a dishwasher that stays quiet for more than 1 year. After that the noises come flying through.

Unreliable company. Offers warranties for their products that they cannot uphold. 8+ mo with a broken microwave and counting. No plan B. Management perpetually reviewing our alternate solution proposal. Cant believe we chose this brand over the others.

The machine has no load size setting. Its a front loader so it has to be propped open or it stinks. The brand is Bosch. I inherited it. I will never own a front loader again. The time it takes to wash a load is long.

Washing machine less than a year old - Just dont buy Bosch appliances. Their customer service? What customer service! One appliance repair company? Really! They came out the day of the big flood, took the back of the washing machine off, took a picture and left. That was May 13th. Today is the 4th of June, 2012. He was to arrive today having called me last Thursday to set up the appointment and he called me to tell me he just opened the box and has the wrong part. Really! Now, keep in mind that I had called him three times a day for two weeks leaving messages when his mail box wasnt full. Then he finally called me back and told me he didnt get my calls. Really! I give the Bosch Company an F for complete failure!

We bought a washer dryer for £599 just a little over 2 years ago. It broke down in the 1st year, and it has been repaired by a Bosch engineer, as it was still under the manufacturer warranty. 1 month after the 2 years warranty has expired, it broke down again. Each time the problem was a broken drum. I called Bosch customer service complaining about the fact that an appliance I paid that amount of money for, has only lasted for 2 years. I was told that since the washing machine is out of the warranty, theres nothing they can do. I would have to pick up the fee for repairs. Id rather buy a new washing machine, instead of paying for the repair of one which obviously is very low quality. That is not something I was expecting from a brand like Bosch, but certainly they dont care about their reputation. I WILL NEVER BUY FROM BOSCH BRAND AGAIN as their products are really bad and their customer service is even worse. I do not recommend Bosch. Stay well away from the Bosch brand, as their products are not worth the money you have to pay for it.

Does a great job. Very pleased from the towels to the farm clothes grease and grime the machine cleans well. We live on a farm and the water use was a big selling point for me, it was great not having the constant worries thru the drought. The shorter cycles on the machine is what I use most, the more grime the more time for washing. I have had big top loader machines all along when our 4 children were growing up but now with mainly 2 to 4 adults and some times the grandbabies its perfect.A friend recommended the brand, I had people say they werent happy with the front loaders. I decided to pay for the expensive machine, but spare parts expensive. We broke the latch on the door and a new one was $400.00.That was a shock. My son made a high frame to it on for ease of access. No bending for me which is great and a must.

I recently bought all new Bosch Appliances, Double Over, Two Dishwashers and the cooktop. The Cooktop has been a disaster, was told by service company it was not installed properly, had it checked by the installer, everything done correctly, still does not ignite, called authorized servicer, said they were not allowed to do repair without go ahead from Bosch, called Bosch on the phone for an hour on hold, then talked to operator, gave me the run around would not approve...Worst service ever...

We got our Bosch dishwasher 2 weeks ago. It was very labor intensive to set up. Too many bells and whistles. Also we did have a problem with water accumulation. We were told to use the extra shine button. This works. However we have to make sure we are here when the dishwasher is done so we can open it right away to let out the steam. So we have to take the extra step of setting the timer. Also it takes a very long time- 2 1/2 hours for the cycle to get done with the auto button and the extra shine button.Also the amount of dishes you can put in seems small. The plus here is that the dishwasher is very quiet. We got the Bosch hoping for an energy efficient machine. We do have to rinse the dishes first so that also takes up extra water. Perhaps this is a good model if you are a caterer, but cumbersome for general household use. My old broken down dishwasher did a better job of cleaning and drying in half the time. Its actually easier for me to wash my dishes by hand unless we have company.

I bought a Bosch stainless steel dishwasher in December 2012. Today, 12/2017 my dishwasher has rusted down the front. Bosch says it has not rusted through (water coming out) so it will not be repaired unless I want to pay the cost of a new front. I will never buy another Bosch product - my dishwasher that was replaced by this one was over 20 years old and had not rusted. I wish I had it back!

I ordered a $3,300 Bosch double wall oven through Lowes in Feb. 2012 in preparation for our new kitchen in our new house. The oven was installed in May 2012 and I immediately noticed a defect in the surface of the interior panel of the door of the lower oven. I called Bosch for a service tech. They gave me the name of the closest person. He and his grandson came out on May 31st and said they had never seen an oven like that before. I told them not to work on it if they did not know how. They said they could put the new part on, but they didnt even know how to take the door off the lower oven. They ended up dropping it and shattering the layers of glass in the door all over my kitchen floor. I called Bosch and they said they would send the parts for a new door and have a tech from San Antonio come out to put the new door parts together. I was without an oven door for nine (9) weeks. Parts were sent separately in about six boxes. The tech from San Antonio came and got the boxes, and we took some in too. Finally, a teenage looking boy came with the so-called newly put together door. It rattled, had a sharp edge and a gap between the interior metal panel and the glass. I told him it was not right, but he insisted it was. We had to go out of town for three months, but I called the corporate secretary and told her about the poorly put together door and she said she would make sure we got a new door when we got back home in Dec. 2012. We have called repeatedly only to be told someone would be in touch with us very soon to make the necessary repairs. They now say they wont replace the door with a new one as they have been promising. They are terrible to work with and nothing is getting done. I will never buy another Bosch product and will tell anyone I meet not to buy their products.

After the cleaning, we noticed that large to medium specks of grease were embedded in the glass of the oven door. A Bosch representative came and took a look. He said it was a function of the oven. We called customer service and elevated the call to a supervisor who said the same thing and if we wanted to clean the glass, we would have to pay for that ourselves. I am writing this because this was an expensive combined oven (microwave and regular oven). Had I known of this issue, I would have purchased a different oven. Weve had self-cleaning ovens for 47 years in four different homes and never had a similar issue.

Bosch dishwashers are the absolute biggest pieces of junk! I spent over $800.00 on their dishwasher and it has broken down 20 times in 6 months! My cousin was going to purchase 50 dishwashers for a condo unit he is building. Guess what!? He isnt anymore! The stench from the dishes not getting cleaned is disgusting. Never, ever buy Bosch for anything! Their customer service is the WORST!!! The water does not fill leaving the dishwasher to run for over 2 hours never cleaning a single dish. I have had dinner parties and the dishwasher has not worked, (as usual) leaving myself and my guests disgusted at the mess. I will discourage every single person I know to never, ever purchase ANYTHING from this fraud company. Shame on them for making such cheap garbage!

We just turned away our second delivery of a Lowes special order 300 series Bosch dishwasher due to damage. Really... is it too much to ask for an indented face on your $700.00 dishwasher these days? Yes, it is being shipped to Hawaii to the tune of a 6-8 week delivery time and many people have handled it in the transportation process, but I believe much has to do with how Bosch is packaging the item with only thick cardboard frame pieces on the 4 ends, styrofoam corners on the top and thick plastic wrap holding it all together. There is no protection to the face or sides. For an international company, you would think they would be more conscientious about how they protect their product before it gets to the end user. Will have to think seriously before I order a third one!

Had a refrigerator where the ice maker never work from the day one. They asked to show them proof of purchase and I did. Called them, was told the management is going to review. Follow up with them and found out they never send report to management to make decision. Rude customer service. They hung up the phone on you and no one is above the one picks up the phone nor supervise. The customer service on the corner store is much better than Bosch customer service. I give them - not even one *.

Model # B22CS80SNS/01 - First catastrophic failure of fridge in 2013 resulting in over $700 loss of foodstuff. Case **. Replaced ice-maker in mid-2017. Second catastrophic failure in Thanksgiving Week 2017 with over $1000 loss of food products. Case **. Contacted Bosch and was promised that they would schedule a diagnostic check on the appliance. NOTHING has been done three (3) days later. Representative Ishtiaq ** actually DECLARED TO ME THAT THE FRIDGE WAS APPROACHING ITS USEFUL LIFE OF SEVEN (7) - YES, 7 YEARS! Im now getting ready to dispose of the dishwasher. I cannot afford a $1700 fridge every 7 years and a $600 dishwasher every 4 years. Not to mention the loss of food products and having to put up with the lies and poor Bosch customer service. You have been warned.

I purchased my first Bosch appliance (dishwasher) on 6/1/17 after making note of an Installation Rebate offer from Bosch via a Bosch Visa Prepaid Card. The stated purchase date was required to be between 5/17/17 and 6/7/17, which it was. I immediately completed the rebate form even though the latest required postmark must be by 7/7/17 (over a month away). They promised reimbursement within 8 weeks and gave a website and phone number to check its status. After 4 1/2 weeks I received a typed response from Bosch saying that they were unable to process the request because it did not meet the cash register receipt requirement (not dated within the time period designated for this offer). I immediately contacted Lowes, where I purchased the dishwasher. I spoke with the manager on duty and showed him the copies of the rebated offer, register receipt, response from Bosch, etc. The manager on duty phoned Bosch rebates directly and verified that the date on the receipt was within the required date range. He told me that Bosch claimed that the month of 6 looked like a 5. We found this to be strange because it was obvious to both of us that it was a 6 for June. It was/could also be verified by the date on my charge card. If one person was in doubt, due to poor eyesight, they could of easily asked someone else or used a magnifying glass; which shouldnt of been necessary. Anyway, the Lowes manager spoke with Bosch that it was the correct date, and that they would immediately process the rebate. The Lowes manager said I should receive it within 2 weeks. After 2 1/2 weeks I checked their website for my rebate status. It recognized my information and gave me a tracking number; plus stated I had to allow more time. Two more weeks later, I had still not received it (4 1/2 weeks after the Lowes managers phone call, and 9 weeks after purchase). I checked the website again for status. This time it never recognized my name/address (even though I had also completed warranty information on 6/20/17 after 6/18/17 installation). It never recognized my tracking number that it gave me 2 weeks earlier; and when I called their phone number, it never recognized my phone number. They had now lost all of my information (or so they claimed). I (we) both thought their first excuse was inexcusable, but possibly a mistake; but after the 2nd 4 1/2 week period it gives every appearance of being a scam (intentional). I no longer believe they intend to honor their rebate offers, and just expect most consumers to forget about it, not care about it, neglect to make copies before sent in, etc.; and just pocket the savings (this time for $145).

We remodeled our kitchen/dining room last year. Bought a Bosch dishwasher. Absolutely love it! The quietness, the efficiency and its beautiful! A little more money than other brands but definitely worth the quality.

Our Bosch built in micro convection oven was purchased December 2015 and have extended warranty but has not worked since August and have 15 documented calls to Bosch, Bosch extended warranty as well as service company that has made 5 home visits and it still does not work. When you call expect extended waiting and transferring etc but no one can make a decision, I expect to be taking legal action for their stupidity, I suggest doing your homework before purchasing any of their products.

The Bosch dishwasher doesnt dry plastic items. So the moisture in the dark dishwasher leads to bacteria growing - especially if you leave food on the dishes (after scraping). It can lead to a wet dog slobber taste on glasses. You need to wear a hazmat suit to clean this dishwasher. The bins for cutlery and the plastic and metal filter are made of a rough texture which collects food particles. It is nutty to have to wash plastic items by hand, clean the rubber around the door, and scrub the interior parts of the machine. I could wash the dishes by hand and do a better job and faster.

Bought the dishwasher (SHX7PT55UC) 2 years ago from Airport Appliance. From the start, the dishwashers lower rack came off the track and the dishwasher did not clean the dishes. I had Bosch come out two times. The first time, I was informed that the installation was done backwards. They said they fixed it but its never cleaned well unless its on the most aggressive cycle. The rack still comes off the track constantly. One of the worst problems is that this dishwasher takes all color off my dishes and makes all cups totally dull. I hate it. Never again will I have anything Bosch. Bosch = BAD! Ive had Bosch repair people out twice. Plus, they dont stand by their product. Terrible customer service.

We have a top-of-the-line Bosch dishwasher. The performance is unsatisfactory. If I wanted to clean my dishes before using the dishwasher, why would I need a dishwasher? A single speck of food will be transferred to another item as well as retained on the original item. Would never recommend Bosch.

New home purchase with Bosch dishwasher and I have always heard good things about them....Wrong! The rack does not connect to the door and falls out all the time...breaking dishes! I cant believe Bosch would allow this, as it is a major problem! I get angry every time I load and unload the darn thing and would never purchase another no matter how well it would clean! It does a decent job cleaning but if the dishes break, whats the point?

As my wife and I are empty nesters and owners of a new home three years ago we splurged and bought what we thought would be our last washer and dryer. Next 700 series. They were highly recommended almost everywhere we looked. Total farce. These machines are worthless. Ditto to almost all of the prior listings and complaints. Bosch totally unresponsive to requests for help. They should be restricted from selling future appliances until they get quality under control.

We use a big pot on the stove to keep the humidity up in the winter and the small burner turned all the way down still gives off too much steam. My wife does not like to clean the stove because of the knobs and it gets greasy easily.

Worst customer service! I had an appointment yesterday for my washer and the technician was supposed to call me the night before or morning of the appointment to give me a two hour window. My appointment was in the window of 8-12. I have taken a half day off to be there. No one called. I then called customer service at Bosch and was on hold for 25 minutes just to get disconnected. I called again and was on hold for another 25 minutes. The representative said the technician had an emergency. She put me on with her supervisor who said she was sorry and scheduled me for the next day for a window of 8-5. She said Bosch should have notified me and stated she understood my frustration and admitted over and over that this was their fault. She then states the technician would call me with a two hour window that night or the next morning. She promised I would get a call this time.Next morning arrives, yes I had to take the day off, and technician did not call the night before or morning of. I called customer service and was on hold for 30 minutes. She calls the technician, on hold for another 15 minutes, to give me the two hour window from 12-2 pm. I waiting and waiting... I then get a call close to 1:30 that he showed up and left because my building wanted to see his ID and he refused to give it to them. Ok, I get that, but why did he leave without calling me directly. Why have a call center call me?I told the call center I can let him up if he had called me directly. She said no he is not coming and wont come back. She gives me another company she has looked into that can come and fix my washing machine. I called them and they say they do not service Chicago and they are 2 1/2 hours away and they get calls from Bosch all the time and they tell them over and over that they do not service Chicago. I go down to my building to ask why they didnt call me and both the front desk and security said no one from Bosch has been there. The desk always calls if there is an issue. They cannot lie!I call customer service again on hold for 25 minutes and got disconnected. Called again and on hold for 25 minutes and finally someone gets on the phone. She says she is calling the technician right then. Im on hold for 15 minutes and then I get disconnected. I call again and on hold for 25 minutes and the rep says he has to put me on hold... on hold for another 20 minutes for him to say the technician didnt want to show his ID, so left. All this has been explained and in the notes... I said I want to speak with a supervisor, because the day prior the supervisor was very apologetic. Supervisor Ray gets on the phone. He says there is nothing he can do. Only reschedule me for November 10th-- two weeks from today or give me a third party number, which didnt work before. He was very rude and would not help in any way. He did care about all I went through and how I already took 1 1/2 days off from work.Again, the technician lied about coming, but Ray did not care. Why didnt he have someone else service my machine or yet, make him come back? He refused to do anything about. He never apologized until I said you are not even sorry. He tone of voice was awful. I asked to speak with his manager and he said there was no one above him. Hard to believe... I cannot believe how unprofessional he was. It was truly the worst customer service I have ever experienced. Ray the supervisor and the technician should not be employed by Bosch.

We bought this Bosch Dishwasher less than a year ago to replace a previous Bosch Dishwasher which lasted 11 years! Our experience with the last dishwasher was excellent, dishes, cutlery, cleaned impeccably. Not so with the latest one bought from Lowes, a Bosch 300 Series 46-Decibel Built-In Dishwasher (Stainless Steel) (Common: 24-in; Actual: 23.625-in). Cleaning of all dishes and cutlery is inconsistent, with some not properly cleaned, lingering odor at times but livable. Weve had the unit serviced twice, first time the technician replaced the water pump, the second time he basically said there was nothing wrong with the machine. We called Bosch and initially they were empathetic and indicated they would escalate our situation and possibly replace the unit. But after they received the technician service orders, they advised us that Bosch would not replace the unit. So basically we are stuck with a lemon dishwasher that doesnt perform well with no recourse. Needless to say we are very disappointed with this type of service and indifference. We were Bosch Dishwasher fans, not anymore!

My Bosch Nexxt 500 washer is five years old. The first time when the warranty just expired, the first repair came up at $160. Now, the machine is broken again. The repair guy said the control panel is busted and needs to be replaced. Total is another $530 in addition to the $98 I paid today for the guy to show up. Just one advice for all of you reading this: Never buy Bosch appliances! This is the worst machine I ever had in my life!

Purchased a model shs5av56uc Bosch dishwasher. Less than 2 months old. Service module out. Service came has no idea when the part will be in. Bosch wont post my review on their website. Only positive reviews. Bosch will not respond to my concerns. I have never had this issue with any other brand. Terrible appliance. Would not buy another Bosch again.

We purchased a new Bosch built-in dishwasher in December to replace our 13 year old GE profile dishwasher. The GE worked great but the gaskets needed replacing $120. Each. So I decided to buy a new Bosch, what a mistake. I called Home Depot and they said they would have taken it back however I would have to pay my plumber to take it out, return it to store and pay him to re-install it. Well, that didnt happen... When I then called Bosch and complained about new Bosch dishwasher that (Didnt clean dishes or silverware) and (smelled awful) the young lady said my plumber must not have installed a trap (wrong). And never addressed the dirty dishes in and dirty dishes out!!!! My wife and I hate this machine and if this company doesnt rectify it for us no one in our family will ever use this product again (Sales come from consumers, referrals come from consumers, positive vs. Negative feedback also from consumers. 46 years never a problem w/ G.E...

I purchased a townhouse built in 2009 and rented it out. All Bosch appliances, microwave model # HMV9305 over the stove model, would not shut off. The tenant pulled the plug. The unit was very hot around electronic panel with burning odor. I had an experienced appliance technician in to repair it. He said he has never seen anything like this. The entire unit is fried, even the fan and wise that it was disconnected because if it had not been disconnected, it could have caused a serious fire. I have had several microwaves of different brands in homes over the years. I still have 2 of them after 13 years without an incident. Thank you, Sharp. Do not buy this junk. This could have been a lot more serious.

The washer has a beeping alarm and an error 12 directly after the warranty expired. Currently, there is a moaning sound and it takes over two hours no matter what setting you place it on to finish a load of laundry. I was just disappointed because I thought I was upgrading.

I bought a Bosch dishwasher and soon after the warranty expired, the plumbing in the dishwasher, not my house or the feed to the dishwasher, leaked and ruined my expensive wood floor in my kitchen and dining room. In addition, the water leaked down into the basement and destroyed the ceiling, walls, and carpet. No-Leak technology that Bosch markets is all a lie and **. Dont waste your hard-earned money. BUY AMERICAN!!!

I bought a Bosch refrigerator French Doors Model B26FT7 2 1/2 years ago. In less than three years, the refrigerator has failed three times. Each time the company had to dismantle the inside of the refrigerator in order to replace the entire ice making unit. Now I am waiting for a new ice making unit to arrive. Also the temperature inside the refrigerator is much higher than it shows on the control panel. On the panel it indicates that the temperature is 43 degrees, but an accurate thermometer I placed inside shows 34 degrees. I feel this refrigerator is simply junk. I would never buy one again.

Plastic control panel on Nexxt 500 dryer broke 1st year (2008). Replaced by Bosch. Repairman says it happens all the time. We moved 5 miles. Plastic doors on washer and dryer started cracking. Bosch claimed since we moved they no longer were under warranty. Two inch pieces are continually falling out on/off doors. Washer has never cleaned very good. When enough pieces fall off and seals on doors no longer hold, we will go back to Whirlpool if they are still around. Their products always lasted 10 years plus. Dont know how Bosch got the reviews that convinced us to spend that much money.

In the last few months I bought a trimmer from Amazon and was delighted with the product, however recently the battery started to spark and the trimmer now doesn’t work. I called up the service centre 2 days ago, I spoke to the most delightful lady who was really helpful and explained to me what the process was to get the trimmer fixed. Explained that I would need to print off a courier label that will need to be taped to a box that will hold trimmer because the a third party courier will be picking it up. I explained I don’t have a printer at home and live a in a small remote village and will not be sure when I can get to a printer. She said that it’s fine and that she will send me a pre print receipt and I can print that and then call her back to sort out a delivery.I didn’t receive the email with the label so I decided to call back today to try and get it sent back to me. I dial the number and give my reference number and let the man know I’m waiting for an email. To my surprise the man on the phone was rude and unprofessional, belittling me by saying that is not the process and that I need to arrange it and then get the email to me once it’s been processed.I try to explain the situation with the printer to get the label. He said, No need for a label but you need proof of purchase in the box. I said well printing is not really an option for me because of my situation to which he gave me ‘tough luck’ attitude. Then went on to say, Well do you want to arrange it or not? I replied to enquiry can I arrange it for a future date, which he said, No. We only do it 24 hours in advance, then he was of no help and pressured me to answer like I didn’t have time to even think about whether this is an option for me. And then he went on to say, The previous person you spoke to told you the wrong information. I’ll look up who it is and have them retrained. Disgusting attitude bad mouthing your own colleagues like that. This has been one of my worst experiences with customer services given my initial interaction was one of the most pleasantest conversations. Poor customer service and I’ll be glad this is the last time I buy from you again.

We purchased this Bosch model brand new about 2.5 years ago. We noticed intermittent cooling problems even during the first summer of use when it was hot outside but they were intermittent and therefore impossible to diagnose. At the end of this June the freezer compartment went up to 40 degs (it was 12 hours before we noticed it because the system did not alarm as it was supposedly designed to do). A repairman diagnosed the problem as a slow low side leak requiring $1200 to repair (not including the diagnosis which was another $250). Considering its short life span, it seems to be highly likely that this was a defective refrigerator at purchase time. Technically it is 6 months out of mechanical warranty by calendar days if you compute time from purchase to complete failure. However, anyone taking an honest look at this situation would conclude that the problem causing this failure started during the warranty period and Bosch should take responsibility for repairing it. As this problem seems to be posted fairly frequently I think it should be the subject of a legal action against Bosch. At the very least I advise anyone reading it to do a frequency search for this complaint and re-think the BOSCH purchase in lieu of a more reliable product.

The bottom rack is a huge amount of work because it comes offtrack constantly and the little wheels come off, no matter how gentle I try to be. I would never buy a Bosch dishwasher again and do regret my choice. This mechanical difficulty is annoying. Also, there is residual water on the top shelf, not every time but often (settling in containers or on glasses). It does get the dishes clean.

Our Bosch dishwasher has held up, but our Bosch stove has not. It is only 11 years old and we are replacing it. At the time it was a fairly expensive ($1,599) compared to other models. It was only a few years (probably shortly after the one-year warranty) and one of the top burners went out. Then after using the self-clean only for three or four years the lock went so it was not possible to use the self-clean function anymore. The worst feature was that we replaced the igniter four times! My husband is very handy and could do this without problems. However the last two years, the igniter would stop working with greater frequency and the last time it smelled gas when we replaced it, so I am not using the oven at all until my new one arrives. I do use the oven a lot - we bake all our own bread, but an oven should last longer than this. I never felt the broiler worked well either. All and all I was disappointed with this purchase. Appliances do not last as long as they used to (I am told that 11 years is the average), but I would never spend that much money for an oven again. Going with a cheaper model of a different brand now.

Wonderful Machine. Much superior to the Bosch Axxis we replaced. Cleaner clothes, easier navigation, more program options (temperature, rinses, prewash) compact, quiet! Hope it lasts longer. Very satisfied. Highly recommend it.

Bosch dishwasher 9001117065 (500 series) - Frustration that the materials needed to install say to use a 90 degree elbow with 3/4 N.P.T. threads on one leg... but really this should read H.P.T. (hose thread). We returned one dishwasher thinking the threads were stripped but in reality had the wrong connector. Perhaps need to clarify in the English instructions to use hose pipe thread.

I purchased a new Bosch refrigerator at Best Buy less than a year ago for almost $3,000. The fridge broke in less than a year and when I reached out to Bosch to get a repair they sent me to a third party company that sent out a person who evaluated the fridge and said we needed parts to fix it. They ordered parts, after 2 weeks they told me the parts on back order. I called Bosch directly and they said the parts were being ordered directly from them and they are not on back order. So they suggested to send their own technician to come and fix the fridge with the parts. The technician they sent a week later had no idea why he was there and had no parts. They needed to send a different technician the following week.When he finally arrived he said the fridge is broken and needed to be replaced that it cannot be repaired. Bosch a week later after their process said that fridge is discontinued and they needed to order a different model that is also the same size and cost. We waited another 2 weeks for that fridge and when that finally came it was the wrong size. My 73 year old parents have been without a properly working fridge for over a month. They lost money on spoiled food and having to eat out and had to buy another small fridge to be able to live. The customer representatives seem extremely unorganized, unprofessional. I have never had such a terrible experience. This company is a nightmare to deal with. Im not sure how this will be resolved but we have lost money and lots of time and stress and still dont have the right fridge in place.

I moved into a brand new building with a Bosch Axxis washer and dryer that had never been used. I am the apartments first occupant. I have always had some issue with these appliances, but what I have dealt with in the past week has taken the cake. My first issues were similar to most peoples on this site: the washer does not fully dry out after use and is left with a mildew smell which then gets on the clothes and the dryer does not fully dry unless run for hours and, again, leaves the clothes with a mildew smell and leaves you with an expensive electric bill. This was hardly energy saving. My most intense grievance is with the cheap latch design on the washer and the customer service I received in response to this issue. I closed the washer after loading it up with clothes and the latch on the washer (not the door) fell into the machine making it not possible to close the washer and therefore not possible to run it. I called my maintenance man in my building who directed me to the Bosch customer service line. We relayed what happened and said we needed a new latch or something needed to be fixed on the latch. Someone came to fix the issue the next day. By fixing the issue, I mean the man just pulled the latch out and put it where it was, leaving it to be able to fall back into the machine, which is what it did immediately when we tried to use it. When we called the service man who came from Bosch, he said no one told him he needed to put a new latch so he basically did not do anything. We called to make a new appointment and they said they could come 1 month later. That is just unacceptable. They finally said a third party person could come in 4 days. I am waiting to see if this third party person will actually fix the latch. This all occurred 4 months after moving in. So 4 months of use on the washer. Thats all. The funniest part is that the service man even admitted he did nothing to fix the issue. These products are cheap and the service is awful. Do not buy from this company.

Purchased Bosch refrigerator from Croma in June 2013. Some technical problem with the refrigerator and not working since two weeks. Tried calling Bosch customer care service several times. Finally my tenth call was answered after a long wait for 20 mins on the telephone. They have given me complaint no. and asked me to wait for another 48 hrs for the technician to call me back. Very unhappy with Bosch service. I will never recommend Bosch appliance to anybody.

Bosch Evolution 500 Series DI 2012 - Purchased new. The doors front panel rusts. Bosch customer service blamed me, stating I must have cleaned with ammonia based cleaner. I didnt use ammonia based cleaners. Bosch offered 20% off new part. All of my appliances and even house garbage can are stainless steel. The only rust is on the Bosch Dishwasher. Searching the internet I discovered many similar complaints. Apparently the consensus is that Bosch uses stainless steel that isnt passivated in which the process to remove iron oxides from the stainless steel wasnt complete thus allowing rust to form on the stainless steel. Bosch would rather blame me than correct the problem. Buyer beware.

We filled our home with Bosch appliances as part of upgrade to a new home we purchase 13 years ago. First the washer smells really bad if we leave the door closed, then the dryer on/off switch is a hit or miss as it doesnt trigger it. Weve had to replace one microwave 3 years ago then the new microwave that we paid over $500, its plate broke. Can you believe the Heat plate broke in three pieces while heating up a glass of water?! We contacted Bosch who said since the microwave passed the warranty period of one year they would give a 50% discount on a new plate which still ended up costing $85.43. I would not recommend Bosch.

We own a Wall oven and microwave combo - HBLP751UC. The oven part over the years would just freeze that is none of the controls would work till the breaker was switched on and off. Now the microwave switches are broken and parts are not available for 2-3 weeks or longer. So the whole unit is out of action for that long. When purchasing I should have done my due diligence and checked but these are made in China and I was hoping for German reliability. I could have done much better at a cheaper price. Now I am stuck with this without service from Bosch. When I asked Bosch for service they said they do not have service people in my area and to use someone in the market who is certified. Check if they have service in your area before purchase and also buy a warranty for sure. Sorry I do not have anything positive to say about Bosch appliances.

Our built in microwave 800 series starting having trouble about a year after purchase. The display went dim. We were told it was no longer in warranty so just lived with it. Subsequently the door broke, the fuse blew and the circuit board overloaded and failed/burned out (all out of warranty). The service person came ($200) to tell us the door being crooked from when we bought it caused all these problems because the left and right side triggers were engaging out of sync when opening and closing. The cost to repair the unit would be more than the value of the microwave at original purchase. As for a prorate on a replacement model. Its taken them 6 weeks and counting just to process that request while I continue to get voicemails that a repair person is coming back to fix it (a solution Ive repeatedly rejected as paying over $1000 to repair a microwave is nonsense). Two months of calls to Bosch support several times a week and still waiting to get this resolved. The prorate amount they have offered is a very small discount considering they sold us a lemon in the first place. Very disappointed with bosch at every step and would not recommend the product nor customer service.

I am contractor, build new homes for sale. Have been building and selling new homes for the past 15 years. I have never had such a horrible experience like the one I had with this company. The new stove for the new house I sold to a homeowner does not work and have been trying to get the company to send someone to fix it for the past 3 days. They have given me 5 different telephone numbers for someone to come and take a look it. Each of them will tell me, I do not know why they gave you their number for they only service what is bought from their store. The bottom line is - stay away from any appliance with name BOSCH on it. Their appliance and customer service is the worst you can think.

I bought a Bosch washer & dryer set several years ago. I was frustrated because if I didnt want the pressed wood (cardboard) exterior so I had to pay more for the plastic model. I had the dryer for about a year and I notice what I thought was the dryer not drying the clothes and turning itself off. But when I turned the dial the light would come on. What is happening is the dial connection is loose or bad. If I push down on the dial the dryer sometimes works. I have resorted to putting a full bottle of detergent balanced on the dial so it will hopefully stay on long enough to dry anything. It rarely does. Drying clothes in my Bosch Nexxt Premium Dryer is a nightmare and can take HOURS for even one small load. (It all depends how often I am willing to run back downstairs to restart/reset the dial.) What a disappointment. Dryers are such simple things how can they mess it up? But they did. This has been going on for years! Not sure which is stupider. Me buying the Bosch in the first place or me putting up with it this long. My experience with Bosch is they are overpriced and poorly made. Who designs anything made out of pressed wood sandings or plastic for a laundry area? They do know there is water in a laundry room? It should have been a sign.

I have had Bosch Nexxt 500 Plus Series washer and dryer for about 4 years and have had nothing but problems from day one, especially with the dryer. It continues to blow a fuse. I am so fed up and disgusted, were probably just going to trash them and start over. Based on our experience with Bosch, I would never recommend it to anyone. The washer smells musty and the clothes dont always rinse (theres no rinse cycle so you have to rerun the entire cycle). Clothes rarely dry in one cycle.

We bought our Bosch dishwasher in 2012 because we heard they were the best from the salesman (I think it was because he got a spiff for selling that brand that month). I am sorry to say that the dishwasher is leaking due to a defective valve. Bosch customer service claimed our dishwasher is “old”. They also state that their dishwasher life expectancy is only 10 years now. Hmm. My last KitchenAid dishwasher turned 15 years old when we sold the house and the owner said it went out finally after 20 years. My GE at our other house is still going strong after 14 years. Bosch is not what it use to be and their customer service manager is rude. When a company has it in the back of their head that their appliances are pretty much done at 10 years that says something about their philosophy behind building them. Just saying.

I purchased a Bosch dishwasher in March 2011. It is model SHE43P25UC/64. The 2 plastic brackets which attach the control panel (also used as the handle) to the door have both cracked. My usage is typical for a household of 2 people so there was no excessive use here. The cracked brackets now cause the control panel to pull away from the front door when the dishwasher is opened.I took the front door panel off by removing the side screws (not the top screws) and I removed the broken brackets by unscrewing them at the tabs. I rough sanded the plastic at the cracks and applied Loctite Epoxy Plastic Bonder (3450 PSI) to the broken tabs and reassembled. I made sure the glued bracket lined up with the screw holes and manually pressed the control panel inward for 10 minutes to set the bonding agent. I then installed the bracket screws loosely and let the unit sit undisturbed for about 12 hours. Then I tightened the screws and reattached the front door panel. Its been 2 weeks and so far it had held in place. Since the Loctite claims to fuse the plastic, Im hoping this will last a while. I had searched the web for this issue and couldnt find a hit so Im posting this here in hopes that someone experiencing a similar issue can find this.

Bosch refrigerator problems. Bosch 800 Series B26FT70SNS /04 25.9 cu. ft. French Door Refrigerator has issues and failures. The first issue is the crushed ice maker. It does not crush all the ice as my old GE unit did (or any other brand I have ever used). The Bosch unit only breaks some ice cubes in half, others it only will chip a corner off and only a few seem to come out mostly crushed. The lack of ice crushing has been confirmed by Bosch as normal for this unit. If you like fully crushed ice and not almost complete ice cubes mixed in with it, I would not recommend this refrigerator.The next two problems are more serious. Firstly, after swapping out the ice maker with a new unit to try to solve what we now know to be an unsolvable problem, the new ice maker unit has failed completely; it no longer makes ice and of course it is now out of warranty. I wrote an e-mail to the Bosch representatives who helped me the first time with this problem however they did not respond to my e-mail. The second failure is much more critical. The refrigerator intermittently stops working! Occasionally, the Bosch Series B26FT70SNS stops getting cold! Thats all the darn thing needs to do and it fails doing it! Ill come home to a puddle of water on the floor, the food in the freezer is thawed out and the refrigerator is warm! After cycling the power by turning off the circuit breaker sometimes it will start working, and sometimes it starts again by itself. I lost food and had to clean up a mess.I wrote another e-mail to the Bosch representatives about the ice maker and cooling failure, but again they did not respond to either of my e-mails. Because the Bosch representatives have been unresponsive on these last two problems it tells me that they do not want to get involved with defective products or product problems.Because I went with all BOSCH products in my new kitchen (Double oven, cooktop, range hood, dishwasher, warming draw, refrigerator) I am now terrified as to which product may fail next and the difficulty in communicating with factory representatives. I regret my decision of selecting all BOSCH appliances. As of this posting I have not heard back from Bosh.Based on my experience with multiple failures of my Bosch 800 Series B26FT70SNS /04 25.9 cu. ft. French Door refrigerator I cannot recommend purchasing this unit.

The oven door only closed all the way in the first few months. After that, it doesnt close all the way and is only getting worse. We went online today to figure out what to do. I bought the oven Bosch HGS7282UC and it looks like many people have had this problem.

Super please with this purchase. Been using it 6 months now, supplies our bathroom shower and kitchen sink. We take a shower with it no problem, however if my wife turns on kitchen sink hot water, temp drops substantially in the shower. This small units can really only handle one demand at a time... which is fine for us. We live simple, 600 sqft house. Here's the only tricky thing about it, and it's just a limitation of the size of the unit: the bath-tub water flow is too much to heat the water sufficiently, so I had to manually close my hot water valve to the bathtub about half way. This slows the flow of the water through the water heating unit and allows it to get hot enough to be good for bath temperature. So the bath tub takes a while to fill. Not a big deal for us. I did a lot of reading on different units and this one seemed to have the best reviews. Even if this unit died in a couple years, I would buy it again and re-install a new one.

My washer is a lemon. I have complained so much but it doesnt seem to do any good. Thank God I bought the extended warranty. The last two times goes to show how badly the washer was made. When the repairman came out to fix it, the numbers didnt tell him what was wrong, So he had to start looking for things.A belt was broken like a fan belt in a car, after taking that off, he tried to move the inside around. It still wouldnt move. He then took the motor top off and found down inside a pillow case wrapped around the motor. I was without a machine for 10 days. Now are you ready for this? I didnt get to use my machine for 24 hours and its broken again.

I have a Bosch on demand hot water heater under warranty. Service was promised everyday for the last 4 days. The service desk promised the technician would call me as well every day. I have waited in my house for 4 days for him. So far, no tech, no call and the number they gave me to directly contact him does not function.Many people ask me about the heater and if it is better than a tank heater. I will never recommend Bosch to anyone after this. The service is non-existent and insulting. Buy a Rinnai.

After 40 years, it was finally time to purchase a brand new washer/dryer set. Since I had lived in Europe, I had a high opinion of Bosch appliances and choose Bosch as my brand (Model #WFMC5301UC 16-496151) for both the washer and dryer. It was a huge mistake. Two years after purchase, I had to replace the entire front door, which wouldnt close properly. Now, the same door has a crack at the base (even though I gently lift and close the door from the base for each use) and the water slowly trickles down to the floor. The same is true of the dryer door -- two cracks across the top of the plastic. I called Bosch and the replacement cost would be half again as much as new appliances, which, of course, will be worthless. I was told that 5-10 years is all the one can get out of a top-quality appliance. I will NEVER purchase a Bosch product again. What pieces of junk!

In 2012 we purchased a Bosch dishwasher based on Consumer Reports Magazine. We bought the top of the line spending a lot of money for what we thought to be a good unit. Since installation we have had it fixed 3 times the first being for a power cord that failed but was a recall that Bosch covered. That part again failed 2 years later and had to be repaired again for the same failure as the first but at my cost. The latest was for a power control circuit board. The dishwasher would start appear to be running but after only 2 cycles would stop and indicate the dishes were clean. However no water ever entered. A search on the internet revealed that other models had the same problem and was involved in a recall. A workaround was to open and close the door after the 2nd cycle and the unit would then fill. I tried the workaround and it worked, indicating the same problem and was later confirmed by a repairman. I contacted Bosch, provided all requested documentation and was eventually told that our unit was not included in that recall and the best they could do was 20% of the replacement board cost which equated to $24.00, but wed have to pay for shipping and taxes which was $17.00. I thought we had bought a well built appliance from a reputable manufacturer but have been proven wrong. Their customer service is terrible and does nothing to HELP you. In the 7 years weve owned it half of the original purchase price has been in repairs. I would not recommend any Bosch appliance to anyone again nor would I buy one.