Bosch dishwasher 9001117065 (500 series) - Frustration that the materials needed to install say to use a 90 degree elbow with 3/4 N.P.T. threads on one leg... but really this should read H.P.T. (hose thread). We returned one dishwasher thinking the threads were stripped but in reality had the wrong connector. Perhaps need to clarify in the English instructions to use hose pipe thread.

Have had three Bosch dishwashers but this is the first time that I have encountered the detergent dispenser not being cleaned out of the detergent tabs that were put into it. It has happened twice so far and I cannot find any instructions that would tell me I am not loading it correctly or something is blocking the detergent dispenser from getting sufficient water to empty its contents into the water at the bottom of the washer and be used during the wash cycle!!!

Bought a Bosch dishwasher for approx $1,000. It has never worked and I have had their repair service twice and was told it was defective from plant finally and had to be replaced. Have dealt with customer service and the run around is nonstop. The worst service I have ever experienced. (These guys make Comcast look good). Still not resolved, be prepared to be put on hold and given a run around. Never buy a Bosch product.

WALL OVEN: I bought Bosch Benchmark appliances for my home. I am now on the 4th repair for the wall oven (exact same problem all 4 times) in a year and still Bosch hasnt figured out theres a problem with this oven. All 4 times when the oven stopped working I was without the use of my oven for 20-25 days waiting for repairmen, parts or be ordered, etc. 80 days in total so far in less than a year that I have not had the use of my oven, and counting. AND to make matters worse, the only time I use this oven is when I have guests, the rest of the time for myself and my husband to make small meals we use the smaller speed oven. So, 4 times in less than a year there has been multiple guests in my home for dinner parties, and the oven has stopped working. Add all those people up and youll see how many people have walked away with a bad opinion about Bosch appliances. Not to mention that at each dinner, because my oven stopped working, I had to resort to ordering in for my guests and all the fresh fish and chicken etc that I had bought to prepare for my guests had to be frozen because I knew Id be without my oven for another 20-25 days before I could bake it.SPEED OVEN: I also have the Bosch benchmark speed oven, that too has had one repair in less than 6 months of being installed, same problem as what I had on the wall oven. Thankfully the speed oven got repaired and seems to have been working fine ever since (knock on wood). COOKTOP: I also have a Bosch induction cooktop. No problems as of yet with that. Im keeping my fingers crossed but Im scared to death because my trust in Bosch is so very low.I have told everyone that comes in my home and raves about my gorgeous kitchen renovation DO NOT EVER BUY BOSCH. And most of them have seen it first hand now how bad the appliances are because theyve all been at my home at one time or another in the past year and seen the oven fail in front of their own eyes. So Ive got lots of witnesses and sadly Bosch has lots of people who know to never buy their appliances. 2 of the families who were at my house in the past year and saw the wall oven stop working, have now done their own kitchen renovations and both of them made a choice NOT to buy Bosch because they said they would not take the chance seeing all the problem I had with mine.I have kept a detailed journal of all my repairs, dates, time, conversations, videos, etc. Because I am fairly certain that I will end up suing the retailer and/or Bosch for breach of warranty/contract and for not disclosing material facts prior to my purchase. But because its still under extended warranty Im going to keep letting them repair it as many times as they want, and I will keep my journal and history so that shortly before the warranty wears out I will then sue and force them to give me a full refund... I cannot accept a replacement oven because Bosch does not have another wall oven that could be installed in my kitchen without me doing a kitchen reno again (which is not going to happen).

We bought a new townhome in with new Bosch appliances in Nov 2013. Someone said the appliances were high end. For the past 6 months the microwave has tripped the circuit breaker upon opening the door. So much for high end. We called an appliance company who charged $129 just for driving to our house. After nearly two hours, and speaking to a Bosch technician, the appliance tech said we need a new board for a total of $315, parts and labor! WHY DID IT BREAK DOWN AFTER ONLY TWO YEARS?!! I could have bought a cheaper Walmart microwave that would still be working right now. Bosch needs to make better appliances or extend their crappy one-year warranty! No wonder the warranty is only good for one year and doesnt cover circuit boards!

Bosch are terrible products and there customer service is even worse. We bought a new house and it came with Bosch appliances. After living in the house for 2.5 years the refrigerator’s water filter broke and then the fridge stopped cooling. This happened at the best possible time. I just had my second child who is now one month old child, my mother and father in-law are visiting as well as my brother and sister in-law with their two kids. Bosch only allows for factory service people to inspect the machine. On the list of 4 in my area, Palo Alto 3 dont deal with refrigeration units. I was able to get someone to come out in two days to look at this. Keep in mind when you have a 1 month old child, milk and formula must be kept cold and they need to be fed every 3 hrs. The factory tech said the problem was a leak in the coolant. He cant guarantee the fix because they cant fix all leaks, but since the fridge is out of warranty the repair will cost $900. Keep in mind I went to Home Depot and bought a fridge out of necessity for my garage, GE, $400.I asked Bosch if they could work with me on the repair or discount a new fridge. If they would Id buy Bosch and be a loyal customer. They said youre out of warranty so we wont do anything for you. Huge inconvenience factor and they just dont care about the customer.

Love this microwave that doubles as a convection oven. It's easy to use and it cooks everything evenly. The "finished" alert is a gentle chirp, not a repetitive beep like most microwaves. I would buy it again and would recommend to others!

I absolutely love this washing machine! It's quiet, efficient, and gets my clothes clean! I love the fast cycle as well as the extra rinse and the way it spins the clothes so well that they are almost dry! This is especially useful for clothes I plan to hang dry. A few things I noticed to improve performance and maintenance is to have a dedicated towel handy to wipe the water off the door and soak up any residual water left under the grey rubber flap around the circular opening. Water always collects there and if you don't soak this up with a towel, mold can grow over time. I also decided to add the detergent directly to the washer chamber instead of using the upper fill cartridges to avoid gunking up the interior tubes/slots that can also encourage mold growth. This was advice given to me from a relative with a similar machine. I do suggest using the slots for bleach as directed in the manual. Overall, an excellent machine! I only wish these compact machines were better priced, as they are all currently around twice the cost of a regular sized washer. (from all manufacturers) Somewhere around $600 seems more appropriate.

Friends please do not go for Bosch brand front load washing machine. I made wrong decisions in buying Bosch washing machine. I bought it on 6/7/2016 for 25k and it is stopped working now as on 25/9/2018 in just 2 years and 2 months. Warranty period is 2 years. Service person visited the site on 1/10/2018 and inspected the machine and told drum and gasket has gone and needs to be replaced. The cost for replacement as they told first is 11800. After discussion with Bosch higher officials they have given 50% discount and now the cost I need to pay is around 6000. Investing 6000 in 2 years for service is not a small amount. People buy the product by trusting brand and my kind request to Bosch is do not sell this type of cheap quality products to consumers. My kind request to consumers is if you want to buy washing machine please do not go for Bosch which is designed to work only for warranty period I think.

I have bought several Bosch appliances. I’ve had less than desirable performance from them. Finding someone that will service a Bosch is impossible. I had a refrigerator stop working and they just let me know it was my tough luck that they couldn’t come for a service call for two weeks. The repair service in Birmingham was very unprofessional and seemed not to care. I will not buy another Bosch appliance.

12 year old double oven needed electronics replaced 6 or 7 years ago. Now two different companies have sent technicians out six or seven times and no one can repair it. Pretty much all electronic boards and touch pads replaced multiple times to no avail. lt resets itself spontaneously for date & time randomly for no reason we can figure out. What seems to be happening is the following: if we are in a cooking mode, such as sabbath mode, and the date and time resets while the oven is on, it becomes impossible to turn the oven off. When the reset screen is on pushing the off button does not change the display, and appears to do nothing. When the date and time has been reset even though the Sabbath mode is still on, the screen does not show it. Pushing the off button also does not change the display and nothing happens. It seems that we need to reset the date and time first and then turn the same sabbath mode on again and once it is on again then it will shut off.The odds of this happening during sabbath mode operation is the greatest as that mode is on for 24 hours at a minimum at a time. Although I suppose the clock could reset itself during any cooking mode. This is potentially dangerous as the oven may inadvertently be left on, and I cannot actually determine that it remains at exactly the same temperature and mode it was in before the reset happened. In fact, earlier the oven we just continue to get hotter and hotter heating up the wall around it until we turned off the main circuit breaker. We paid almost $1,000 for service. What do we do now?

Bought the dishwasher (SHX7PT55UC) 2 years ago from Airport Appliance. From the start, the dishwashers lower rack came off the track and the dishwasher did not clean the dishes. I had Bosch come out two times. The first time, I was informed that the installation was done backwards. They said they fixed it but its never cleaned well unless its on the most aggressive cycle. The rack still comes off the track constantly. One of the worst problems is that this dishwasher takes all color off my dishes and makes all cups totally dull. I hate it. Never again will I have anything Bosch. Bosch = BAD! Ive had Bosch repair people out twice. Plus, they dont stand by their product. Terrible customer service.

The plastic end of our dishwasher handle cracked, but I caught it before the handle became loose and broke off completely. It was still under extended warranty and Im happy to say Bosch sent out a repair person with the $5 part (2 replacement ends) and fixed it without cost to me. The repair guy told me it is a known problem and gave me the extra end to use if it happened again. I love everything else about the dishwasher and have had no problems with it after 8 years... yet.

We purchased a Bosch dishwasher for $749 a little over four years ago. We also purchased the five-year extended warranty. To date we have changed the door which was rusting, circulation pump assembly, the control panel, and have been told that the original pump is bad now. HOWEVER, they wont pay for it because they say we have spent more for repairs than the dishwasher costs so they wont repair anymore -- yet we are still in our five-year warranty period. AND we finally, after going through the maintenance company for months and dealing directly with Bosch, got the pump sent to us. This is still not the problem! Not many more parts on this dishwasher but I would never buy another Bosch appliance. The Warranty Company sent one company to fix it for the original pump, another for the computer control panel, and a third, sent by Bosch, to check it out and none had the same diagnosis. AND IT STILL DOESNT WORK!

Washer and dryer are five years old and I cant count how many times they have been serviced. I paid over two grand for Invented for Life appliances that have been nothing but repair bills for me. I will never purchase this brand again.

I wish I had something good to say about my Bosch kitchen appliances. I redid my kitchen oven, cooktop, exhaust fan, microwave, and dishwasher with Bosch products. I lasted about a month with the dishwasher and told my husband I wasnt going to live the next five years with it. I replaced it with a Kenmore and couldnt be happier.The Bosch racks were terribly, inefficiently configured - that was my worst complaint. It smelled sour. The microwave is OK as far as doing the job, but its not handy in any way and is impossible to clean because for one thing I cant reach the back of it without a step stool. You have to put in the number of minutes and seconds every time you use it. The convection oven doesnt thrill me at all. My cookies turn out pasty and it doesnt seem to do anything any faster at any temperature.Same old oven as far as Im concerned. I bang my head on the exhaust fan whenever I try to see what is on the back burner. The burners on the cooktop are too big for the pots, except for the smallest ones. The knobs on the cooktop get very hot and are hard to adjust with a pot on them. Lets see if there is anything good I have to say. They look pretty, but the engineers who designed them have never even boiled water much less cooked a meal, and they have certainly never cleaned them or even used them.

Bosch dishwasher shp65t55uc - One of the worst purchases we have ever made. Purchased in july 2014. Have already replaced front ss panel, not ONCE but twice. Have replaced cheap plastic handle once. Stainless steel is of poor quality. Should have stuck with sears elite brand, same as our refrig and stove. When you talk with Bosch rep, they act like their products are on the same level as the Hope diamond. Paid a ridiculous amount of money. Not worth it.

Dishwasher was to deliver July 11 then July 27 now Aug 10th. Tried to cancel it online but couldnt. Tried calling customer service, on hold now over an hour which is absolutely disgraceful. What a terrible company...

Visiting my son who has a Bosch oven. Its all digital. Not sure the model. But its a 2018 one. I tried for 15 minutes to push the off button which may not be the actual off button because it says clean on it as well. But, there are no other buttons that say off. I tried changing settings. I couldnt unplug it because the wire was not reachable. I looked up the manual online, still nothing helped. Finally, I shut off the fuses to the kitchen. Now its off. Lol. Personally, Id only buy nondigital appliances. This oven is Dangerous! Dont waste your money. My $40 toaster oven is better!

My washer and dryer are 4 years old, and the dishwasher is 2 years old. The housing on all of the appliances is cracked, and those cracks are growing! As a retired couple, it certainly cannot be due to heavy wear and tear on our part. Of course, the warranties are now gone and so is our hard earned money. Bah! To Bosch! A quality product? According to price they should be; the reality differs. I am so angry that I want to take them to court...I want the company to act as if they truly did believe in their product and stand behind it and treat their consumers accordingly.

I absolutely love my Bosch oven! We have had it for a few years now, (probably longer than I realize), but this oven is the perfect size and while it is modern in style it was easy to figure out and so does get used! I would recommend a Bosch to anyone looking for a great oven!

Had a refrigerator where the ice maker never work from the day one. They asked to show them proof of purchase and I did. Called them, was told the management is going to review. Follow up with them and found out they never send report to management to make decision. Rude customer service. They hung up the phone on you and no one is above the one picks up the phone nor supervise. The customer service on the corner store is much better than Bosch customer service. I give them - not even one *.

Bought a Bosch SHE3 series about three years ago. It did not clean or dry dishes from day one but I thought I caused the problems. After reading the complaints, I am not alone. I tried everything. This unit does not clean tea stains, coffee stains, fruit stains, dry food or much else. Very long cycles leave dishes wet. I am not contacting customer service. I will just replace it with another brand. It is the worst appliance I ever purchased and will never buy Bosch again. Ill bet Bosch engineers dont have one in their home.

Bosch refrigerator ice tray broke after one year, water pump broke after 3 years. $450.00 to fix. Bosch gas range with electric oven that leaks and burns control knobs and does not maintain temperature. Bosch microwave overheats after moderate use. Bosch dishwasher just replaced after six years due to leaking. Need I say more!

I bought a washer/dryer from Teds appliance, both are Bosch. I have had nothing but trouble with them. I believe I narrowed it down to the washer. It decolorizes, tears, and leaves oil marks on the laundry. It moves across the floor and smells like a sewer. Brand new items look 10 years old. Bosch wont do anything since the diagnostic found nothing. They will not compensate in any way, and I am being forced to buy a new washer.

This is the second time in a little over three years that I had to pay a repairman for my Bosch gas-free standing convection range. The first time was the igniter. It cost me $197.95. Now, I had to pay $85.00 for a repair because the control panel came loose and I found out it was just taped on. I cannot believe the poor workmanship that goes into your product. I will never ever buy any of your products again and I will tell everyone I know not to buy any of your products.

I ordered a $3,300 Bosch double wall oven through Lowes in Feb. 2012 in preparation for our new kitchen in our new house. The oven was installed in May 2012 and I immediately noticed a defect in the surface of the interior panel of the door of the lower oven. I called Bosch for a service tech. They gave me the name of the closest person. He and his grandson came out on May 31st and said they had never seen an oven like that before. I told them not to work on it if they did not know how. They said they could put the new part on, but they didnt even know how to take the door off the lower oven. They ended up dropping it and shattering the layers of glass in the door all over my kitchen floor. I called Bosch and they said they would send the parts for a new door and have a tech from San Antonio come out to put the new door parts together. I was without an oven door for nine (9) weeks. Parts were sent separately in about six boxes. The tech from San Antonio came and got the boxes, and we took some in too. Finally, a teenage looking boy came with the so-called newly put together door. It rattled, had a sharp edge and a gap between the interior metal panel and the glass. I told him it was not right, but he insisted it was. We had to go out of town for three months, but I called the corporate secretary and told her about the poorly put together door and she said she would make sure we got a new door when we got back home in Dec. 2012. We have called repeatedly only to be told someone would be in touch with us very soon to make the necessary repairs. They now say they wont replace the door with a new one as they have been promising. They are terrible to work with and nothing is getting done. I will never buy another Bosch product and will tell anyone I meet not to buy their products.

The Bosch dishwasher seemed like a good idea. Its a reputable company, right? Furthermore, it fit my dishes and glasses. However, it never dries things. It is always dripping with moisture when I open it in the morning. The continually wet dishwasher has already ruined some of my good knives and stainless silverware. The store where I bought it came out and checked it. They claim its operating as intended. The company, when I called, informed me that you MUST remove the dishes the minute the cycles finish. That means that I have to babysit the dishwasher and it has ceased to be a convenience.

We bought a Bosch Silence Plus 44 dishwasher less than 6 months ago (July 15) for $875; counting installation, just shy of a grand. Less than 6 months later, most of the dishes are coming out dirty and the pump sounds anemic. I first registered on the Bosch site, then contacted customer service. They did not have any access to their own database, which meant I had to repeat everything all over again. They then sent me to do my own legwork, giving me the name of one contractor 1.5 hours away. The contractor then told me they did not cover my area. Bosch doubted my word and called that contractor when I called to tell them what happened. When the contractor confirmed, they never apologized, but just gave me the names of two other contractors, and told me they could not help me schedule an appointment but I have to do it myself, and they have no way to know how long the wait may be (Those of you who are posting about 1-wk waits apparently ought to be thankful Bosch at least held your hand. As of January 2016 they are not even extending that courtesy).The first contractor I called said there will be a 3-week wait. My husband is German, and used to swear by Bosch. When we lived in Switzerland, we had Bosch appliances that worked like a charm. We inherited an old Bosch washer when we bought our house that still works quite well. Apparently the company has decided to spend down its reputation. As the Germans would say, schade (shame).

Super quiet machine. It cleans well and the stainless interior stays bright with a little vinegar added once in a while. The dishes are clean and it is reliable.

I bought a Bosch Dishwasher model Avantixx SMS53A02GB/01 three years ago. After three years used only for domestic purposes i.e. once a day, the machine started leaking water on the bottom side. Following the heating system broke down and the Bosch engineer suggested not to repair the machine as it will have costed more than the actual value. How can a RELIABLE manufacturer like Bosch produce a bad product like the Avantixx and also charge you £100 for letting you know that it has broken down beyond repair in just three years? Shame on them. I will not advise anyone to buy one of their dishwasher machine.

Bought faulty Advantixx washer dryer (wouldnt dry). Had to threaten with consumer affairs before they would replace it. They replaced it with a factory second where the filter cover continually falls off and the rubber on the drum was filthy and warped. Called and reported it - Bosch were unconcerned. Sent photos after much argument and nasty attitude from their customer service - now waiting again. Whole machine appears very cheap plastic and the quality of the rubber drum is appalling as confirmed by the first technician who visited. The rubber ripped after a few weeks. Worst purchase ever - cost $1600 on special!!!

I like this stove and the way the burners are located. When I spill, its easily cleaned up and doesnt leak down into the stove or burners.

I purchased an Energy Star Bosch dishwasher about two years ago. It runs quietly but my main complaint is that even when I use the power wash cycle (which I always use now), the dishes just dont come out clean. I need to practically wash them before I load them in. And then after the cycle is finished, the glasses on the top rack always have food remnants on and in them. Also, the dishes sometimes are still dirty in places. I think that being an Energy Star appliance, quality and efficiency have been compromised for the sake of conserving water and electricity.In addition it probably costs me more money to pre-wash the dishes before I put them in the dishwasher! I also find that the silverware rack is in the wrong place. The silverware catches on the side making the rack stick when you pull it out. It also is on the other side of the dishwasher when loading. I owned a Maytag dishwasher for 12 years and loved it; I never even called a repairman. I will not buy another Bosch!

I called Bosch to come out to fix my microwave under warranty. So far, after 3 weeks and two visits, they have yet been able to fix what is only a blown fuse and insist I have to wait another week (longer than a month) for the third visit and hopefully fix the simple problem. This is not really my definition of under warranty, wasting my time and patience.

We purchased what we believed to be a high-end Bosch dishwasher (Model Number SHX43 CO5UC). Were a family of 2 and use the dishwasher about every other day. After about 2 years, the pump/motor went out and the cost of repair is approaching $500 plus labor. Bosch, when contacted by phone, said it is out of warranty and we were on our own. One would reasonably expect a reportedly high-end product, lightly used, to last longer. And if for some reason it failed, one would reasonably think that the manufacturer would provide some type of support to make the product work (as designed and advertised) at a reasonable cost to the consumer. Note - this is a $600 dishwasher.

I am having issues with a brand new oven/microwave combo that keeps breaking. The Bosch service department does not have their act together, so they keep postponing my appointment, and they are not very apologetic about it either. I tried to write a negative review on their website, but it was reviewed by them and not posted. They only post the good reviews of their product. This is symptomatic of a company that is not transparent about their business.

Love the washer and all of its features. A design error resulted in cracked plastic control plate that they replaced once, to only crack again. Reliability is very good and we are very happy with this machine.

We purchased the Bosch microwave/speed oven (800 series) with an extended warranty along with several other Bosch appliances during a kitchen remodel in 2016. During the two years we have owned the appliances, the microwave has broken down three times. Boschs customer service has been atrocious! Many weeks waiting for an appointment and then more time waiting for parts and subsequent visits from a repairman. Most recently, the control panel was completely replaced on 8/17/18. This has been a horrible experience made worse today when I discovered during a baby shower that the Bosch warming drawer installed under the oven units had been damaged during the repair to the microwave! Never again will I recommend or purchase a Bosch product.

Bosch tankless water heaters, powered by natural or propane gas, are the most popular type for water heating, but the company also offers types and models that are very attractive to buy too; small and tankless electric models, point-of-use tank-type and gas boilers.

We purchased a Bosch washer and dryer just a little over a year ago. The control unit went out on the dryer. I got the run around from customer service (warranty coverage) and finally they gave us contacts for service. The first individual failed to show up or call. So we had to call back to get some other service representatives names. The next service representative was helpful (was finally able to get clothes out of the dryer) following his direction. However, he was not able to come out for service until the following week. I called back the customer service number again and the individual was willing to order the control unit but the computer system was down and I would have to call back on Monday. When I called back, the service representative refused to order the part. After frustration, I ordered the part myself and fixed the dryer myself. Boschs warranty is not worth anything and I will not purchase another one of their appliances.

Last year, I bought a Bosch dishwasher for near $1000. That was really a smart dishwasher and consented me for operation. I found that some micro and macro cracks have appeared in the top front plate of the set. As I am a specialist and a lecturer in the university, I found that these cracks are a result of humidity and low quality of the top plate of the set. I contacted the Bosch agency in Esfahan, Iran regarding warranty, but only faced very irresponsible statements. Contacting the Dubai agency also had no result. So if you have decided to buy this brand, please be careful.

The dishwasher is very quiet and washes well, but after a mere 5 years the plastic recessed handle on the front is cracking and falling out. We are very disappointed. There is only one couple using it and we only run it about twice a week, when its full. We expected more from Bosch.

We purchased our Bosch refrigerator two years ago at a higher price than other comparable Fridge. We purchased it because of the excellent reputation. The gallon milk door tray broke after 2 years of use. I called Bosch customer services about it. They will not replace it because it is beyond the warranty period. My prior refrigerator uses different type of plastic and it is thicker. It lasted 20 years without problem. They need to design the product of looks and reliability. I was a plant manager. My experience has taught me the product quality and reliability are the most important factors in keeping customers. Bosch manager need to stand behind their product. I would not buy a Bosch refrigerator again.

We purchased a new Bosch built-in dishwasher in December to replace our 13 year old GE profile dishwasher. The GE worked great but the gaskets needed replacing $120. Each. So I decided to buy a new Bosch, what a mistake. I called Home Depot and they said they would have taken it back however I would have to pay my plumber to take it out, return it to store and pay him to re-install it. Well, that didnt happen... When I then called Bosch and complained about new Bosch dishwasher that (Didnt clean dishes or silverware) and (smelled awful) the young lady said my plumber must not have installed a trap (wrong). And never addressed the dirty dishes in and dirty dishes out!!!! My wife and I hate this machine and if this company doesnt rectify it for us no one in our family will ever use this product again (Sales come from consumers, referrals come from consumers, positive vs. Negative feedback also from consumers. 46 years never a problem w/ G.E...

Let me start by saying I have lived in 2 apartments with a combined total of 6 Bosch appliances, 3 of which have failed. In my old apartment, we had the Axxis Washer and Dryer (top/bottom) units. The dryer never dried. After numerous service calls which my landlord paid for, it finally worked. The washer also leaked water extensively, causing the hardwood floor boards to come up.In my new apartment, we have the exact same washer and dryer which have worked fine. Problem? The cooktop and oven. Both failed the same exact month. The cooktop igniter would not stop clicking and the electric oven would not heat, even though it was receiving power and all else functioned. I had a technician from Bosch who came to diagnose. He knew less about ovens than he did English. Could not understand a word he said. He fussed around with the cooktop for an hour and proclaimed some part to be broken. Cost? $800. Are you for real? The cooktop NEW is $700. As for the oven, he claimed the element needed replacement. Cost? $1000. I kicked him out of my house and they still billed me $160 for the service call. Bosch, you are the absolute worst. I will never buy an appliance from you again.

Purchased this Bosch dishwasher on 2/15/2013 from Sears with an extended warranty and with several service calls we are still having issues with it. The digital operating panel is not working. It will not shut off the dishwasher. Today I finally manually turned the dishwasher off... it had been operating for over 4 hours. Can you imagine my electric bill with a faulty Bosch dishwasher. I am also concerned about it causing electrical problems.

INVESTIGATE: BOSCHs @YOUR SERVICE (AT-YOUR-SVC) (KIRKLAND, WA) PROVIDER FOR FRAUD. FILE NO. **. My BOSCH microwave stopped working on 11/27/2017, I contacted BOSCH customer support and was recommended to schedule an appointment with BOSCH authorized @Your Service (Kirkland, WA) local service provider. The owner/technician showed-up on 11/29/2017, ran microwave for 30 seconds and created an invoice stating that Magnetron, PC board w/ inverter and Control board membrane have stopped working. I requested the technician to at least open up the microwave to check but he declined stating that he has enough (30+ years) experience to know whats going on. I paid $120 for 5 mins diagnostics and was assured that this amount will be used towards the appliance repair.@Your Service asked me to order parts directly from BOSCH. I paid $300 for all parts and received it last weekend. @Your Service was scheduled to come on 12/14/2017 for the repairs but they declined stating that they dont have time to fix it and were upset that the parts were sent directly to my home instead of their service location. They now refuse to fix the microwave. I have now scheduled BOSCH to repair the microwave on 01/02/2018. I want BOSCH to investigate the following:1) How can a BOSCH authorized service provider do the diagnosis to identify broken parts & charge customer without even opening the appliance? Is BOSCH really trying to sell & push more spare parts to customers via these 3rd party providers? 2) What are guidelines for BOSCH to authorize a local service provider? Based on my experience @Your Service (AT-YOUR-SVC) (KIRKLAND, WA) is a FRAUD company, using BOSCHs brand name for business and cheating customers. 3) How can I file a formal complaint to BOSCH management to investigate this and exclude @YOUR SERVICE from being an authorized BOSCH service provider? Happy to engage with a manager/executive to discuss this in detail.

I have had Bosch Nexxt 500 Plus Series washer and dryer for about 4 years and have had nothing but problems from day one, especially with the dryer. It continues to blow a fuse. I am so fed up and disgusted, were probably just going to trash them and start over. Based on our experience with Bosch, I would never recommend it to anyone. The washer smells musty and the clothes dont always rinse (theres no rinse cycle so you have to rerun the entire cycle). Clothes rarely dry in one cycle.

I bought this pairing tops hoping it is a good appliance. Less than 15 month and it has failed. Have extended warranty and they have made at least 6 visits and ordered multiple parts and it is still not working. It has been not working since Sept 1st week and we are more than three months without microwave. My $90 microwave bought 10 years ago is the savior compared to this piece of ** and New Leaf ** service.

I bought a Bosch - 7kg Top load washing machine 9 months back from Croma (Bangalore). Due to some technical issues, we have raised a complaint and the technician identified the issue is with the panel and needs to be replaced. As there was no update after 5 days I have called both Bosch & Croma customer care to check further on this. Unfortunately, they also did not have many updates regarding that and they said they will escalate to a higher level.Now it has been 30 days without any progress or update. I have sent multiple emails and called multiple times to customer care but no use. I was using a Whirlpool washing machine for last 8 years and I was getting good service from that vendor. I really regret to choose the Bosch washing machine this time. Friends, If you are in Bangalore (I am not sure about the service in other parts of India) better avoid buying Bosch as its service is pathetic. After all this frustration, either you need to wash your clothes with your own hands or need to buy a backup Washing machine as well!

BOSCH SLIDE IN ELECTRIC RANGE. First off the Bosch range is beautiful. It can be described as understated elegance. The range is designed to seamlessly fit into the kitchen range opening without side gaps. No more dripping down the oven sides! The front detail which slightly covers the countertop edge makes it appear custom to our kitchen. But, the best part is how it cooks! Other reviewers complain about the “loud” convection oven fan. Well, if that fan is “loud” my hearing must be shot. The Whirlpool convection microwave which sits above my Bosch Range, is 3 times louder. The Bosch convection oven is very quiet in comparison.Since receiving my Bosch range I have used several cooking modes with great success: bake, multi bake, convection roast and convection bake. The oven is so well designed and insulated that all my dishes on the different modes were evenly cooked and delicious. The cooktop also performed. I have tried all the burners and even the warm feature. Alas, I have yet to use the warming drawer. However, based on everything else I tried, I am confident that the warming drawer will be fantastic.I recommend you read the oven instructions to get the most out of this beautiful range. When using the cooktop be careful not to slide pots and pans over the burners. Make sure the outside of all pots and pans are clean, dry, and flat. This will save the glass cooktop from scratches. And note, all glass cooktops are susceptible to scratches. The Bosch Instruction Manual also gives cookware tips which are worth trying. I bought flat cookie sheets (no sides) as suggested by Bosch. My cookies came out of the oven perfect and delicious.When shopping for a new range don’t overlook this Bosch appliance. However, be aware you must carefully measure your oven opening to get a great, custom fit. If you are building a new kitchen, request your contractor build the space to perfectly accommodate your new range. You will love the look and love your new Bosch Range! Oh and did I mention the stainless steel resists fingerprints? Just one more reason why I love my new range!

Despite college and graduate school, I was unable to get the machine to wash and dry dishes while following the written instructions each time I tried to use it. After three years of wrestling with the problem, I finally felt so defeated that I had had enough and replaced it with one by another manufacturer. This experience cured me of buying Bosch.

Recently I was given a yr-old Bosch dishwasher. The person who gave it to me was re-doing her kitchen and it was white. She was now going SS but she said it never cleaned properly. Knowing she was not one to scrape her dishes, I thought that might be the issue. Over the course of 15 yrs, I have had various Bosch dishwashers and they were notorious for leaving food behind. I figured by this time the problem would be fixed...wrong. The only way I can get clean dishes is to thoroughly wash everything before I put them in the machine and even then it doesnt guarantee anything. Its almost like it makes its own grime. I clean all of the multiple filters between each use. I make sure the spray arms are clean and moving. My hot water is at 140, I use Cascade Complete. It also takes forever to run a cycle 2 hours to get dirty dishes. My $199 Maytag with 1 wash are cleaned better than any of the Bosch Ive had. It is however very quiet.

I have owned and used our Bosch Dishwasher for over twelve years without a single problem. Ive heard complaints about Bosch lack of cleaning. I have never experienced such a problem. Some of the complaints sound as though they have a poor water supply. Maybe a water filter prior to the dishwasher would help. I read complaints regarding drying. l would need to know what is in the dishwasher first. If there is a lot of plastic I would expect less than quality. Bosch dries the dishes with hot water rinse. The latent heat of the dishes and glassware is used to dry. Plastic does not retain much heat thus the lack of drying. It is my opinion that the complaints are misdirected. The poor customer service should be addressed immediately.

It performed much better when new. Now we have to pre-wash everything because the dishwasher no longer removes dried-on food and sticky residue. I keep the filters clean but it is just not washing as well as it used to. Could be that hard water and non-phosphate detergents is partially to blame. Very quiet compared to others. It has rinse and hold, pots and pans, and other useful cycles. Configurable rack partitions and top shelf fold-out utensil holder offer lots of loading options. Like most average dishwashers this one does not have enough top rack clearance for tall glasses. Looks sharp with no outwardly visible controls. Stainless steel front is nice but difficult to keep clean. Pro: Still running after 10 years of daily use. Tub and racks still in perfect condition. Con: Rinse aid dispenser door no longer stays closed. Detergent door stopped latching after a couple years... fix required disassembly and cleaning. Ability to clean dirty dishes has degraded over the years.

Since purchasing and installing Bosch freezer and refrigerator columns in December/January 2011, the freezer had ongoing problems; primarily with ice maker and water dispenser, but also with the freezer defrosting periodically. Every 30-60 days I had authorized repair technicians here, sometimes with supervisors, and each time they assure me that they found the root of the problems and fixed it. A month later, either the same thing breaks down or a new problem starts.I was told by a phone service representative that if it couldnt be fixed after three tries, Id get a new unit although its no longer made--no surprise! Nonetheless, on the 4th or 5th call, I was told nothing could be resolved until diagnosis was made. This took place on September 16th when the technician told me that hed have to order all new parts, and rebuild the whole unit, including a back plate that was cracked by the previous repairman, causing water to leak and ice to form all over the freezer.In spite of three calls to the service center and one message left directly for the technician, no one has gotten back to me. I have a $2,000 plus useless appliance, and I had a freezer full of spoiled food more than once. I know Thermador (owned by Bosch or vice-versa) still makes a unit, which looks the same. They have suggested this as a replacement, but Bosch will give me no satisfaction. Not the service and quality I expected from a company of Boschs stature.

I bought a Bosch washing machine - maxx7 - less than three months ago because my previous one which I had for 9 years presented a problem. Since day one I noticed that some sheets were rotten like someone ripped them with a knife. My cleaning lady said that was because they were too old. Maybe but since then more items suffered either by that or by holes! This problem had never happened with my old machine - Ariston brand - or with the neighbors AEG one, never! The technician came the other day he found no fault and said that I was loading too much the machine. He operated the quick cycle 15min and no problem appeared! He instructed me on how many clothes to load and I did as he said in front of him. Just after part of those clothes were ripped off again! In anger I called the company. They spoke to me angrily and agreed, in goodwill, as they said to send again the technician another day and to wash some shirts of the company as a test. I proposed to try with my own clothes that we would examine before and after. They did not agree. Same technician came, performed the quick cycle, instructed me again not to spin at 1000 cycles but to prefer the 600 cycles - there is no less! No problem, left. Since then many more clothes are destroyed. Childrens Benetton clothes, sheets by Cocomat I bought 2008 and 2009 and some other brands as well. In more than half the cases I use the sensitive cycle! For even cotton clothes and I ALWAYS spin at 600 or sometimes I choose the without spinning option! No visible difference! My husband says we should throw this away but really we dont have money to throw away. Of course I say this now before my whole wardrobe is destroyed! I also never have the time for internet as I am always busy with the house and young children but I am so angry I have no other means to protest and I am writing this now in expense of my little private time! I am posting a small sample from my clothes in the after condition! They were washed at the sensitive cycle, 600 spinning, 30 degrees, the skirt and the barbie shirt are brand new, other 2-3 years old!

I hate wet dishes. You can not tell if they are clean because the wet drops could mean oil hasnt come off dishes. I dont want to dry dishes when I get home From work! Cant tell if glasses are drop free. No drying element was the first thing you should have never done. I hate it and its junk and waste of my time and money!!!

Have an expensive 8 yr old Bosch refrigerator. Already replaced water pump (about $400.) now door handle broke off at bottom. Bosch CS is worthless. Most repair services dont handle bosch - cant readily get parts. Those that do wont give prices - they want $100 service call to diagnose prob and then order parts for 2nd visit. And cant get price of new handle without a costly visit -- some scam theyve got going. It also never produces enough ice. Supposed to be stainless steel - aside from not being stainless its not magnetic - so what kind of SS is it really. My opinion is to never buy bosch anything.

This is one of the few true slide-in ranges left on the market that overlap the counter on each side. The cooktop is powerful, with great temp control and flexible configuration. The oven bakes so perfectly and evenly, it made me realize what I had been missing for years with my old oven. The convection settings work great, as does the proof setting and the warming drawer. Best range I’ve ever owned.

Our Bosch is perfectly silent while it washes. It reliably does a very good job of cleaning everything. Our only disappointment is that a spring mechanism came loose in the door causing it to flop down.

Our old dishwasher pump failed after 17 years, so we decided to replace the dishwasher. I spent a lot of time investigating different appliances, and we decided to go with a Bosch. It hasnt turned out so well. First, we had constant horrible smells coming from inside the dishwasher. We contacted Bosch, but they didnt advise of any fixes. We saw on the internet that this was a common issue with Bosch (after we owned it). We did finally find a solution by changing the location of the drain line and where it ties in to the garbage disposal. I would have thought Bosch could have offered that fix, but they didnt. The second event has been disastrous. Theres a valve on the bottom of the dishwasher, not sure if it is the drain discharge valve or a water inlet valve. We wont know until the repair person that Bosch is sending takes a look. We accidentally discovered that the valve has failed and is leaking (again, we are seeing this complaint on the internet now). This valve failure has ruined our hardwood floors as well as the finished ceiling in the room below. We wont know how extensive the damage is or if mold is present until we pull up the hardwood floor. We are guessing that theres thousands of dollars’ worth of damage to remove and replace the floor and the ceiling below. I have no idea what mold remediation cost could be if we discover theres mold. I thought I was getting a high end appliance that would be trouble free. I would have saved money by replacing the pump in the old dishwasher. Since this seems to be a common problem, Im surprised that Bosch didnt contact us to replace this valve versus allowing a faulty part to ruin our home. Bosch has opened a claim for us and is sending a person by to inspect. We will see how good their customer service is with regard to this issue. More to follow.

We purchased a Bosch dishwasher 2 years ago because we wanted a quiet dishwasher. Bosch delivered on the quiet but not on the dishwasher part. We have a quiet machine that gets our dishes wet but does a very poor job of removing food residue. We basically have to prewash the dishes before putting them into the Bosch.

About a year ago, I moved into a new home and wanted a new refrigerator to match. There were other brands that had similar features that were considerably less expensive, but I assumed that the Bosch would be of a higher quality that would justify the additional expense. Recently some water spilled on the bottom shelf and some of it seeped through the crack and the front of the glass and settled on top of the stringer holding up the glass shelf between the crisper drawers. I tried to figure out how to pick up the glass so I could dry it off but couldn’t find a way. I assumed that it would evaporate and not be a problem but that didn’t happen. Instead, it collected dirt and mildew. I have again tried to come up with a way to pick up the glass so I could clean it, but gave up and called customer support.I asked the girl there if someone could give me instructions as to how to pick up the glass to resolve my problem. She asked my name and apparently checked the computer to find out that my one year warranty had recently expired. She told me that all she could do was send out a serviceman and that would cost me $129. I told her that I didn’t need a service call and just wanted someone to explain to me how to get under the glass. She again said that she would have to send out a serviceman for $129.I told her that it seemed that it was a poor design and appeared that they were intentionally trying to make money by sending out a serviceman. She said “yes”. This caught me by surprise so I asked,Are you saying that you intentionally designed it so you could make $129 by sending out a serviceman. Again, she said “yes”. I spent extra money to get the Bosch, thinking that it would be of better quality with better customer service. I won’t make that mistake again.

Overall the stove is a good unit. However, cleaning it completely is difficult because it does not allow you to remove the power knobs to perform a complete cleaning. In addition, the heat elements are not consistently on, regardless of what setting you place them on. They will stay on for a short period and then turn off for a few minutes until such time that it feels it should come back on to that setting. The unit is a little pricey, around $800 for a cooktop. There are no frills extras on the unit, very basic in fact. You need to be careful as to what you use to clean the top or surface; very easy to remove the black coating if done with a wrong cleaner.

We bought the TOP of the line SHEM78WH5N dishwasher thinking that it is Bosch what could go wrong? Since day 1, this dishwasher has had the SAME issue, it drains at the beginning on the cycle and then mid cycle ALWAYS gives the same issue “error: cannot drain”. Customer service kept just pushing us until warranty is over and now say, Sorry we cannot help. Extremely terrible experience for a $2000 dishwasher.

I will replace this dishwasher in my house with another Bosch as the door was damaged slightly. The machine is some fifteen years old. I install Bosch in apartments I own. I have never had to repair or replace one. I remove waste food from plates but never rinse as Bosch make a dishwasher that works!

After 40 years, it was finally time to purchase a brand new washer/dryer set. Since I had lived in Europe, I had a high opinion of Bosch appliances and choose Bosch as my brand (Model #WFMC5301UC 16-496151) for both the washer and dryer. It was a huge mistake. Two years after purchase, I had to replace the entire front door, which wouldnt close properly. Now, the same door has a crack at the base (even though I gently lift and close the door from the base for each use) and the water slowly trickles down to the floor. The same is true of the dryer door -- two cracks across the top of the plastic. I called Bosch and the replacement cost would be half again as much as new appliances, which, of course, will be worthless. I was told that 5-10 years is all the one can get out of a top-quality appliance. I will NEVER purchase a Bosch product again. What pieces of junk!

A lot of time and $$ spent trying to purchase a new motor control module. Not Available! Anywhere. Sent mine out to be fixed - not able - parts not available. We now have to throw out a perfectly good washer and dryer stackable unit (3 yrs old) because of the part. Has anyone else had this problem? What a waste of money! (let alone the environmental aspects). Off to spend $2,000.00 - not on Bosch!!!

We just got our dishwasher and we are unable to pour the jet dry into the dispenser! It all leaks out! I called Bosch, they were no help and rude! This is the best. Yeah, right. Thats a joke! Its a lemon! And now we have to fight with Bosch and the company we bought it from. One recommendation: dont buy Bosch!

My Bosch 800 series dishwasher was delivered and installed on January 6, 2016. Thirty-eight days later, on February 11, 2016, the mid-level spray arm fell off during a cycle, landing among the dishes on the bottom rack. Our first clue that something was amiss: Soap dispenser sprayed soap all over but it was not rinsed off the dishes. Chunks remained in the dispenser as well. Second clue, I could not see the spray arm where it used to be!!! We finagled the drawer out and off, flipped it over and reattached the spray arm to its central anchor spot. It was not as hard as we thought to reattach it, thank goodness, but does this mean it will fall off easily again?Very discouraging for a BRAND NEW APPLIANCE that was not even run on a daily basis. We are only two in this household and we do not fill the DW daily. I am concerned about the LONG running times and about the frequency of having to refill the rinse aid, even after adjusting it to be a lighter amount dispensing each time. Add to this the prospect of inner parts falling off and I have to say I am worried that my $899.99 investment was not a wise move.Additionally, I discovered through a review on another site that the model I chose was a special application. Meaning it is shorter for counters that are below the standard height. I wish the store salesman would have told me that. This explains why the installer had to laboriously jack up the corners to raise the appliance to its highest position in order for it to be hidden under the lip of the kitchen counter, but there is a space at the bottom now.

Bought Bosch Range 3 years ago. With 55 years of cooking this is the worst stove I have ever had. Nothing works the way it should. Turn a back burner on and the front burner also gets warm. The largest burner gets too hot. The oven is worse. Cant cook anything on the bottom shelf, it burns everything on the bottom. Can only use the middle shelf but not over 350. I will never buy anything that has the Bosch name on it... Does not even desire one star.

Yes, mine is a funny one. Like many others, I have a Bosch Nexx washing machine which was bought on 9/08 for $750.00. The door latch overheated. That is a $50.00 part. After replacing, I found that it had blown the control panel. That is a $400.00 part. Finally, the tally to fix all including labor is $600.00! Isnt that a joke? Ive been telling all my friends this funny joke. For some reason they dont laugh.

We bought a new dishwasher in June 2012 and it no longer works. We have had the engineer out and it will take at least a week to get a new door lock and it might not be that, it might be sensors or door, etc. I paid a lot of money for this appliance and I have a Bosch washing machine which is over 3 years and has never broken down. I even recommended it to a friend! Now, I have a machine that is 3 months old (2 weeks of that we were on hold) that is no good. I have been sold a pup and I know it’s not going to be working more than working. When a machine is that new, surely it should just be replaced.

So frustrating to get a letter in the mail that tells you to stop using your dishwasher immediately like its no big deal and doesnt inconvenience my life. Of course after trying to call, I get a voicemail saying due to caller volume they are unable to take my call at this time then the call disconnects! Im supposed to stop using my dishwasher because its unsafe and wait until I can get through to them and schedule somebody to come out and fix it. Who knows how long this will take. Save your money and buy a less expensive brand. Ive never had this problem with the dishwasher before and have never spent this much on a dishwasher.

When we moved into a new house in 2009, we bought and installed a Bosch SHE45M05UC/50 dishwasher. It worked fine until about 2012. At that point cups on the top started coming out of the machine with white grit on the inside/outside. The same crud collected in the slides of both racks, along the seal of the door, and on the door where the plastic plate is on the top rack as well as other places. Now dishes on the bottom sometimes also have this gritty crud on them when we pull them out. We have a water softener so it isnt hard water, and the filters have been repeatedly scrubbed and rinsed. I always check to make sure the spray arms are able to rotate freely before I shut the door and turn it on. Ive had a trusted repairman out here twice and he cant figure it out. I read other posts about the circulation pump possibly being an issue but havent had it replaced. Im wondering if others have and if so, did it help? I certainly wouldnt buy another Bosh appliance. Our old GE dishwasher lasted 10 years and cleaned fine even if it was quite noisy.

I have a fully equipped kitchen of brand new Bosch appliances. I started using them in April of 2019. In early November of that year, a small part on the lower freezer drawer broke off. This is the main freezer. I called Bosch service directly to schedule the repair. I was told that they contract their service out and that they only had two service companies in the entire San Diego county area, a HUGE area. Only one of these service companies was willing to come out and take look. The serviceman came out but did not have the part needed. He ordered it from Bosch. I heard nothing for 3 months. When I called Bosch in February 2020, still no part available. Now May, I called again and was told that the part was still not available and was “probably” coming from China and in fact may be discontinued altogether. I was told there was nothing they could do and that they will TRY and call IF it comes in. Wow. Beware! Choose appliances that have better service available and customer care in place.

Does a very good job. Runs very quiet. Easy to load and unload. Easy to clean on the outside. Have not had any repairs to date. Like the notifications that it delivers, for example that it is in need of rinse agent. Soap dispenser is also easy to load.

Have Bosch elec oven, & combo microwave/convection oven. Great! The combo oven is so versatile: had them 5 years, some minor probs with regular oven, easily fixed. Was under warranty. Use microwave a lot!

This is the first oven I have had in years that holds it temp at the correct one, cleans like a dream and works the way I wish all my appliances worked. The interior is large enough for all of my large roasters which makes it easy to use.

We bought the Bosch 3000 fridge for circa $2,600. The ice water/crushed ice dispense/ice cube dispenser, shoots ice out so that you cannot catch it all in your glass. It happened when the repairman tried it and there is no fix for it.

I bought a Bosch dishwasher as it was recommended by the appliance store but it has been terrible at cleaning. I had a repairman come out while it was still under warranty and he just said I needed to use different detergent. Tried that and still doesnt clean properly and continues to get worse. Their customer service says there is nothing they can do. Have given up and am buying another brand. Would never buy a Bosch again.

I bought my Bosch on 3/13/2011. I began to smell an unpleasant odor a day after washing a load of dishes. It smelled like sewer. I called Bosch, they said the drain line was hooked up wrong. My husband checked and it was like they said it should be. I had the repair department from Lowes to come out. He replaced the drain hose, checked everything else and said I was good to go. He said I was using too much detergent. I did what he said about cleaning it and changed detergents and it still is smelling. I have had dishwashers for 40 years and never had this problem with any of them. Can you help me with this? I love the quietness of the Bosch, but cant live with the odor.

Purchased Bosch dishwasher model # SHE3AR5UC/21 on June 22,2015. It was installed on June 26,2015. Has not worked correctly since it was installed. Thought maybe because it was new we were doing something incorrectly, so followed instructions to the tee. Still the button to switch the wash modes would not move from one to another. Would run for 3 hours or more, dishes would be soaking wet, water would remain in bottom of dishwasher causing a stale stagnant water smell. Called 800 # woman on phone, had us try to do a couple things that did not work and informed us that we needed to call repairman which we did and we have to wait until July 14th for a person to come fix it. Today is July 5th. Pay this much money for an appliance, would expect much better service. I am telling everyone not to buy one!!!

This dishwasher has had a smell in it from the time that I installed it. It has water below the screen that is always there. I have tried different soaps but does not seem to make a difference. What is the fix for this dishwasher?

The dishwasher is great, dishes are clean, etc. The biggest feature though is how quiet this dishwasher is - you cannot hear it operating! We love it! Never had one this quiet. If your home is noisy due to kids, pets, technology or whatever, this is one appliance that will not contribute to the cacophony. This is the quietest dishwasher Ive ever experienced and a joy to operate. It has three shelves for one thing with the top one perfect for silverware and utensils. It works great - dishes are clean and sparkling every time... And youll never know its operating.

Our Bosch dishwasher has held up, but our Bosch stove has not. It is only 11 years old and we are replacing it. At the time it was a fairly expensive ($1,599) compared to other models. It was only a few years (probably shortly after the one-year warranty) and one of the top burners went out. Then after using the self-clean only for three or four years the lock went so it was not possible to use the self-clean function anymore. The worst feature was that we replaced the igniter four times! My husband is very handy and could do this without problems. However the last two years, the igniter would stop working with greater frequency and the last time it smelled gas when we replaced it, so I am not using the oven at all until my new one arrives. I do use the oven a lot - we bake all our own bread, but an oven should last longer than this. I never felt the broiler worked well either. All and all I was disappointed with this purchase. Appliances do not last as long as they used to (I am told that 11 years is the average), but I would never spend that much money for an oven again. Going with a cheaper model of a different brand now.

I bought a Bosch stainless steel dishwasher in December 2012. Today, 12/2017 my dishwasher has rusted down the front. Bosch says it has not rusted through (water coming out) so it will not be repaired unless I want to pay the cost of a new front. I will never buy another Bosch product - my dishwasher that was replaced by this one was over 20 years old and had not rusted. I wish I had it back!

Purchased Bosch dishwasher (Dishwasher SHX68T55uc/01) from Lowe’s - came without plug to connect to power. Was told several times by Bosch customer service that the power cord was an option. The power cord has a special plug associated with it so it cannot be connected to power without the special cord. Also the rubber gasket on the side of the unit was pinched in the door and had taken an improper set which interfered with the door seal. Bosch said since this was a floor model that it was purchased as is. I also received a sound deadening device with the unit that Bosch denies belongs to them. If you want a product that a manufacturer will stand behind do not by Bosch. I spend almost $1000.00 on this junk - it is going back.

I bought this dishwasher based on customer reviews. I like the washing performance of this dishwasher, and the lighted controls…especially that it tells me how many minutes are left on the chosen cycle and when it is finished. It is also very quiet. There is one thing that frustrates me and that is the design of the lower rack. The tines are placed so that it can accommodate 12 place settings (according to the instruction manual). Few, if any, people have need for this on a daily basis. What is needed for families is capacity for place settings combined with serving bowls, mixing bowls, and cooking utensils. However, the tines are positioned so that this is very difficult and requires running the dishwasher more frequently or doing more hand washing. (My previous dishwasher was much more accommodating of a variety of dishes and pans.)I wrote a letter to the manufacturer with my concerns and asked if there is an alternative bottom rack. I got a callback but was unavailable. The message was that they would call back. Never happened. I called the number in the instruction book twice, each time the representative said she would have another person call me back...never happened. I thought Bosch was a top of the line brand and expected better service than this. At this point I would never recommend this brand to anyone. Model SHEM63W56N/13.

I had three repairmen come out, and they all verified the problem. Each gave me different instructions: dishes should be put in when they are dirty, dishes should be put in when they are clean, use vinegar in the rinse cycle. One repairman spent 20 minutes vacuuming the suds out. I am a disabled senior citizen and a dishwasher is important to me. I cant hand rinse everything every time the the cycle is done! I had to send a picture of the problem. I guess Bosch doesnt trust its repairmen.

My experience has been sooo baddd with Bosch customer service. So, we build our home and one my friend recommend me to get Bosch Appliances so I did. I order my kitchen appliances with bosch back in May. I didnt received my appliances in July so I couldnt do closing on time due to not having my appliances and get inspection done before I moved to my new home. Which I was like okay due to Covid I understand. Here is the worst part. So the day I closed on my home and start using my appliance. Happen to find out that my Microwave and my dishwasher is not working. Brand new out of box. So I called bosch customer service in July the day after I closed on my new house and explained them the both appliances are not working.I was given a number to call for service repair which I did and they told me 3 weeks wait for them to come out due to COVID which again I was okay no problem. Its COVID. Understandable. They came to my house after 3 weeks and told me that they have to order part for microwave and suggested me to call bosch customer to replace it because it would make more sense since he visited cost $1246 this time and next time would be about same and told me that if he doesnt hear back from bosch he will be back in 3 weeks again. So I called Bosch back and explain the whole thing. I was told they made ticket (wrong ticket where they combined microwave and dishwasher) and the rep told me they send the ticket to management to review and will send the replacement.I called after 2 weeks AGAIN and the rep told me that they didnt proper format from the service company so I make three way call and explain them that bosch need special format for exchange. Service provider send it to bosch and bosch rep was like, Yup got it. Since bosch didnt reach out to me or the company the service guy came and said he have to order another part and will be back 2 weeks again. This visit was again $1246. So I called bosch again and find out whats going on and went through the same thing report format is not acceptable by management company.At this point, we paid $2800 for service and I bought this microwave around $1800.00. Didnt understand why bosch didnt see that because he will back again and will cost another $1200.00 so at this point we paid double than what microwave cost. So I called again a week later is same story. They dont have the proper format from the service provider. So here I am stuck with microwave because I can return it anymore since my purchase month was in May and here I am still waiting for bosch management to review in End Of August. The worst customer service ever. I called them more than 10 times since July to August and stayed on the phone for more than 2 hours going around and around. Every time I called my phone timed was more than 2 hours.

It worked for about 4 months. Then it stopped. Waited 10 days and Bosch repairman found small pieces of food in dishwasher and cleaned it - not warranty (owner fault). Said it worked fine and left. Tried to start it and found it didnt work. Waited 10 days. Bosch repairman returned; found more tiny bits of debris and blamed it on that. Surreptitiously replaced power source. Gave me second lecture about how no debris of any sort can ever go into machine. Machine worked for 2 washings and then broke. Waited 10 days. Bosch repairman returned and found more debris (2 tiny pieces of tea leaves, 1/10 of small fingernail and one small plastic filament about the same size). Same lecture. Replaced replacement power source. and left. Has worked fine once.I am left with the definite impression that the Bosch dishwasher is too delicate to be used as a dishwasher - that all items being dish-washed must first be washed by hand. So the dishwasher turns out to be an odd cabinet for storage. I am elderly and the bits found by the repairman would not be seen by me in any event. I am also left with the possible impression that the power source was broken at every step and the dance I was put through was designed to have me pay a $189 charge upfront, although it should have been covered by warranty all along.

I purchased a new Bosch refrigerator at Best Buy less than a year ago for almost $3,000. The fridge broke in less than a year and when I reached out to Bosch to get a repair they sent me to a third party company that sent out a person who evaluated the fridge and said we needed parts to fix it. They ordered parts, after 2 weeks they told me the parts on back order. I called Bosch directly and they said the parts were being ordered directly from them and they are not on back order. So they suggested to send their own technician to come and fix the fridge with the parts. The technician they sent a week later had no idea why he was there and had no parts. They needed to send a different technician the following week.When he finally arrived he said the fridge is broken and needed to be replaced that it cannot be repaired. Bosch a week later after their process said that fridge is discontinued and they needed to order a different model that is also the same size and cost. We waited another 2 weeks for that fridge and when that finally came it was the wrong size. My 73 year old parents have been without a properly working fridge for over a month. They lost money on spoiled food and having to eat out and had to buy another small fridge to be able to live. The customer representatives seem extremely unorganized, unprofessional. I have never had such a terrible experience. This company is a nightmare to deal with. Im not sure how this will be resolved but we have lost money and lots of time and stress and still dont have the right fridge in place.

I have always thought Bosch as being a company that makes high quality products and I have purchased and used many without issue. However I feel that they have either lowered their quality to make more money or are trying to reach a different type of consumer either way it equals some disappointing details on many of their products. I do find that the stove is very nice and solid and seems to work well so far. Just need to see their products in person. Sometimes when you think its metal its actually plastic.

We bought a Bosch gas range four years ago. I did the research and consumer reports said it was the best. Within the year, the front door wouldnt close completely. We had the company we bought it from come and fix it; it was still under the one-year warranty that time. Life was wonderful, except that the front knobs were a little loose from the heat that had been escaping with the door not closed.When the new hinges failed (again, less than a year after being installed), I called the store again, and had them come back and do it again. They gave me a hefty bill for it, which I disputed, since it was only a matter of months since it had been fixed. The one-year warranty was only from the date of purchase, so I paid it.Last summer, the door started its migration from the frame once again so, being the clever ** that I am, I propped the door shut with a kitchen chair. We really struggled to shut it enough for Thanksgiving dinner, and hadnt used it since. Our Vermont Castings gas grill was our primary cooking device--everything from apple pie to ziti--ever since.I bit the bullet last month and had them come again. They did half the work as they had to order a door repair kit (obviously, we are not the first to experience this). Now, with the new door kit and replacement knobs, we are looking forward to another 10 months (hopefully) of having an oven. Our broiler hasnt worked since it was fixed, but I havent complained about it because I cant afford to.

We have had dishwashers since 1974 and were always satisfied. A guarantee should not mean that after 2 years machines should start misbehaving. The baskets are rusting even though no objects that could rust were put in there. The light for the main programme failed. The on off - switch failed. We are very disappointed as the very 1st dishwasher we had from Phillips lasted for ages and we only replaced it because we moved house and had a new kitchen. Very unhappy. If you want to replace the baskets you will have paid for almost a new machine.

I bought a new washing machine on 01.01.12. From the date of installation, your machine is always tripping. I was already registered in customer care (toll free) but till now I get no response. I purchased only because of the name Bosch. I was totally disappointed in your response. Please take immediate step and confirm.

I loved my Bosch dishwasher (Silence Plus 48 dBA Dishwasher) when I first got it. It was so quiet and did a great job. Two years in and just out of warranty, it needed a $300.00 repair because water was leaking out the bottom. Now, two years after that, it wont stop draining, even with the door open. A repairman confirmed what I thought, water was leaking into the subtray so the float wouldnt drop to allow the machine to function. He found a break in the water valve and told me the problem is a common one. I wont be buying any Bosch appliance again.