Consumers please beware of Frigidaire Gallery product line. We have had it serviced four times and it is only just bit over a year old. Twice for the same issue of freezing all of our food on the fridge side and once for leaving metal shaving in our ice bin from the ice maker. Now our liner on our refrigerator is splitting apart and cracking all over the inside. The way that the Frigidaire company wants to fix it is with tape. The tape is the width of duct tape and white the same thickness as duct tape. So the repairman will put a piece the size of the cracks and stick them on our refrigerator. This is not an appropriate way to repair a $1500.00 appliance. Its like putting band aids all over the inside of our refrigerator. If they cannot make an appropriate repair then our appliance should be replaced. How will I clean the tape? I thought it was a joke when the repairman told me what Frigidaire said to him for this repair!! No one would want tape on the inside of their fridge. Things spill knock over. Its going to be so messy and really embarrassing when people open my fridge. Frigidaire you should be ashamed. What poor customer service. My husband and I have both been on the phone with them for over an hour and they will not help us and insist we have to use tape. What low standards you have set for what was thought to be a fine product. I have wasted $1500.00 on a refrigerator that will now have tape all over it. I even bought the extended warranty. How disappointed we are. No help was offered, nothing, zero. Buyers beware! I will post pictures soon for you all to see my taped refrigerator liner! We were going to purchase the oven in this Frigidaire product line. But not now. Consumer rights arent protected anymore and it is disturbing!!

The stove/oven is very good. Easily setup and use for the programming. Able to set temperatures in the oven at different levels during the cooking cycle. It enables us to cook rib roasts to perfection without even looking at the food during cooking.

This washer is quiet and does a very good job. We bought an almost new unit from a neighbor. I really like the stackable feature. And both washer and dryer are quite large capacity. The unit fits into a small closet that was converted with hookups.

We bought a Gallery Frigidaire refrigerator in May 2016, within a week we knew it was not working properly. After at least 10 service call by Judd & Black a local business our unit was finally replaced by Electrolux. Now 10 months later our new unit does not cool. We are beyond frustrated to say the least. How can a family be expected to take this amount of time off for the service calls and not to mention the amount of food that has been wasted. So here we are almost 2 weeks without a refrigerator AGAIN.

I bought Frigidaire upright freezer (m# FFFU20F2VW) 9 months ago. It died last week. Service man came out and said this happens a lot with these (model? brand?). He said that Frigidaire should cover THIS repair. but with the same part number as what just failed? So in 9 months it will be another $400? Frigidaire is giving me a lot of double talk and telling me to pay for insurance. $200. Adding up fast. Dont know if there IS a good brand out there, but it obviously is NOT Frigidaire.

Frigidaire refrigerator model no. FRS6R35kso series 4A91311665. The Frigidaire refrigerator mentioned has broken down 2 in the last 6 years and now it worthless and I have to buy another frig. Guess which brand that I will NOT BE BUYING. Two DIFFERENT REPAIR PEOPLE HAVE TOLD ME THEY ARE NO LONGER THE COMPANY NOR PRODUCT they used to be known for. The word worthless has been used...I will never buy any of their products and I have gone on Facebook and told all my friends on what not to buy.

The machine is worth the price, is very silent and does a very good job cleaning the dishes! I recommend this to everyone! Buy it because you are going to enjoy it and get a good deal for your money.

I purchased a Frigidaire refrigerator in Oct 14 for my man cave. The reason was for the ice. The ice maker has frozen up on me 3 times, April 15 (under warranty), April 16 and the last time December 16. I paid to have it repaired in April 16. So after the third time I thought I would try the factory again, yea right. Was just told that it is not unusual for this to happen and as far as they were concerned, the product is out of warranty. We have a GE Profile at the house that is approximately 9 years old and have never had a problem. I need the ice so I think I will go get another GE refrigerator and set this one on the curb with a FREE sign on it. I will also start telling everyone I know or dont know, as I walk down the aisle at Lowes, that you really dont want to be purchasing this product because if you read the other reviews, Frigidaire should be recalling this model of refrigerator.

Do not buy Frigidaire - Period. Warranty support is rigid and un-workable. My $250 de-humidifier failed after seven months, with a bad circuit board (top). To replace the unit, Frigidaire wanted me to drive out of town to a small country location to exchange the defective unit for a replacement. Frigidaire did not provide any assistance beyond that. Note: I live in a 250,000 city/county (Greenville).I repeatedly called to complain regarding the insanity and they finally gave me a special 2nd choice. I could send a certified letter (folks, this costs money, right? How is that warranty support?) with their informational requirements to Charlotte, NC. They expressed no concern regarding how to dispose of a portable unit with refrigerant (not environmentally friendly) but left it with me. I quit using profanity about two years back but this issue brings me close to NOT.Please get this - I did everything - even offered to give a credit card for a purchase/return transaction. 90% of vendors allow transactions like this. Nope - not Frigidaire. In my opinion, they just hate their customers with a happy smile. Youll hear repeatedly... our policy ad nauseam. So, readers... today, I certify that I will no longer buy anything Frigidaire, period. Will not, will not, will not. And after telling them I would be posting something truthful like this, they still didnt care.

Purchased a brand new Frigidaire Gallery series stainless steel electric convection double oven free-standing range and matching above stove, wall mounted microwave. At first all was well. Within a week of the purchase, discovered the convection oven fan was very loud and noisy. (Sounds like loose marbles moving around) Contacted the dealer whom I purchased both appliances from, who is a factory authorized service provider. In the three visits that followed, the technician replaced the convection fan blade twice and the fan motor once with no change or resolution. I was then told by the technician, who spoke with factory tech support personnel, that the noise was considered normal and there is no resolution needed.Then after 2 1/2 months, the quick preheat system for the ovens, began to fail and not operate correctly. After turning on the quick preheat function and setting the temperature, the audible indicator and visual indicator on the console would activate, showing the oven was pre-heated to the set baking temperature (425 degrees) within 2 1/2-3 minutes. The actual oven temp was between 150-175 degrees.Note: the quick preheat function is a feature that allows reduced oven preheat times to obtain the operators set temperature, on high efficiency electric ovens. This feature turns on all the elements simultaneously in the selected oven, to reduce the preheat time by approximately 1/3 the time it would take if using the bake feature to preheat the oven. Example; preheat to 425 deg. Using the bake function-17-20 minutes. Preheat to 425 degrees using quick preheat function-6-8 minutes.Again contacted the dealer and scheduled a service call. A few days later, the technician arrived and tested the oven. He then told me that this feature was a Gimmick and a non-functional feature, placed by the manufacture to help sell appliance, since more buttons sells more appliance. I told the tech if this is true, then the manufacture could be sued for false advertising, plus the feature operated correctly for the first 2 1/2 months. The tech then contacted the factory tech support, who instructed him to performed a few test to determine the issue. After he completed the testing, it was determined by the factory tech support, that the consoles touch-panel with control board was defective and needed replaced. The tech ordered the replacement board and returned a week later and installed the new replacement board, all the while insisting the feature was a Gimmick. After replacing the control board, the service tech would not test the operation of the quick preheat function, as he still believed it was a Gimmick and would never work. After the tech departed, I tested the quick pre-heat function multiple times over the next few days. The function operated correctly on the very first time only, and never operated correctly again.I contacted the supervisor of the entire appliance department from the dealer, whom I purchased the oven from. To my surprise, the department supervisor told me the same response as the technician! It is just a Gimmick. I then contacted Frigidaire factory customer service and requested a different service provider and scheduled another service call.After waiting two (2) more weeks, the second service providers technician performed test, trouble-shot and diagnosed the failed quick pre-heat function with the help of a factory tech support person via phone. The conclusion by the factory tech support person, was the main control panel w/ control board had failed again and was most likely damaged by a failed relay control board, located on the lower back of the oven. The technician on site then ordered new replacement boards as instructed by the factory.After waiting another two weeks, the service technician returned and replaced both control boards as instructed, then operated the quick preheat function. No change! The function failed in the same way as before. The technician called the factory tech support and spoke with four (4) different tech agents. Three of the four did not even know how the quick preheat system operated. One of the three agents told the technician the quick preheat only operates for two (2) minutes and the oven temp should only be around 200 degrees, but that the food should be added and to set the cook time to the amount of time as prescribed on the package or recipe. That agent also said the oven can take up to 45 minutes to preheat! The fourth agent agreed with the service technician on site, that there was an issue that was beyond tech supports ability and that the factory engineering department would be contacted to determine the next step to either repair or replace the range. The technician was told by the factory tech support person that they would call the service tech within one hour with instruction.That has yet to happen. I have contacted Frigidaire over 20 times, filed two (2) complaints (one with the Better Business Bureau and the Pennsylvania attorney generals office of consumer complaints) and still no results. Almost every time I contact Frigidaire customer service, they do not have all the information or up-to-date information and I have to explain the situation again and again. I have also contacted the service provider, who has told me he is still waiting for an answer from Frigidaire tech support. When the service provider calls the factory tech support, they are told that tech support will call the service provider, once engineering has determined the next step.I have been waiting three (3) months to have this resolved, and Im still waiting. I was just contacted today by Frigidaire customer service, who told me they received an email response from engineering for the issue. Frigidaire engineering has stated the oven is working correctly and that the case will be closed. When I asked, How can I determine the amount of cook time is needed, when the oven temp is unknown at the time the audible indicator activates? No answer was given.I have also sent an email to Frigidaires CEO email and received a call from a representative of his office, who would not offer to help at all. I have found that the quality of Frigidaire products to be sub-standard and the integrity of the company to be even worse. They manufacture a horrible product and have no intention of taking care of the customer. The Frigidaire warranty is not even as good as the paper it was written on. I would recommend all people interested in purchasing any appliance, steer clear of Frigidaire and their parent company Electrolux. Im currently in contact with the owner of the dealer from whom I purchased the range from, who is currently in touch with someone of authority at Frigidaire to try to acquire a full refund as I have requested.

The door of our stainless steel range (purchased in 2009) is rusting. Frigidaire says its cosmetic and wont fix it.

In May 2013 I purchased a Frigidaire Gallery side by side refrigerator, model FGHC2331PF7. I recently noticed rust on the back of the unit by the ice maker. When I researched this problem I found out Frigidaire has been aware of this problem as the unit does not have sufficient insulation. I contacted customer service. After a week of emails and providing all information requested the rep led me to believe Frigidaire would be taking care of this problem and I needed to provide my available dates so a tech could diagnose and repair the appliance. Now I am being told they will not be taking care of this problem and I am on my own. BEWARE and research any Frigidaire product you purchase because even when they are aware of a problem they will not take care of it.

I built a new home and needed a counter depth refrigerator. Being there are few to choose from, I chose the Frigidaire Gallery line for its fingerprintless stainless steel look. I have had the repair people here 3 times already because they cannot get the doors on the side-by-side refrigerator to line up. The crisper drawers squeal terribly when you slide them in and out because there are no rollers. Just plastic gliding on plastic (dumb design), and my food gets frozen in the crisper drawer randomly.The dishwasher develops a foul odor unless you leave the door open all the time. The consumer hot line told me this was normal and I need to run white vinegar through it occasionally. Well, my kitchen is small and leaving the door open in a real pain. The microwave doesnt have a reheat button on it, instead they labeled a button chicken nuggets. What? So far so good on the electric range, but it is hard to keep it from looking smeared as it is a solid black. Shame on me for not going over every detail while shopping I guess, but my 20-year-old Whirlpool and Maytag appliances were better made for sure. Disappointed :(

Im selling my house and got an offer, the buyers inspector finds my Frigidaire stove has a recall, havent been fixed. And this fixing was put in that 1 week offer as a condition. When I call Frigidaire, they tell me to post the parts and later arrange the service, and 24 hours later thered be an automatic email send to me. I told buyers side that we will provide the email for them to delete the condition. But several days later I havent got this email. I called back but they said they dispatch the recall request to a service company but failed to tell me, and no email at all. Why not tell me? I told you its an important email for me. Because its a mistake! Im not happy so I want to complain. But the lady just said, If you dont have other things to help hope you have a good day, and hang up the phone! Its worst customer service I ever have!

Its day 8 with no stovetop or oven in the Frigidaire professional series smooth top range. I called service for oven making noise but when the tech came out, he found melted wires behind unit. He was so concerned he disconnected the entire appliance. 2 years ago, we were without a stove for a month when the last stove was recalled. Now I am worried this stove could be a potential hazard too. I asked Frigidaire if they were having problems reported; they will not tell me any of that information. This is terrible customer service and they love to pass you around to 10 people and leave you on hold for 30 minutes with no one to help.

I bought my washer and dryer 2 years ago. I have always been a fan of Frigidaire. As matter of fact I have a stove and fridge that are Frigidaire are working fine. However our dryer heating element burned and not working no more. Called Frigidaire. They could not help us. Asks us to call a technician. Now the service to repair will be costing us close to 400$. Its a total joke.Now we bought these 2 years ago close to 2500$ and now I have to put 400$ for repair. I have a newborn of 3 weeks and we have lots of laundry to do and stuck debating about what to do. Its sad but Frigidaire lost a loyal client. I was a big believer but no longer. Never ever that I am purchasing Frigidaire anymore and my friends and family will hear from this. Poor customer service and products.

Had a home built and the builder provided the kitchen appliances without any extended warranties. Neither the builder nor Frigidaire will do anything about it as they are over a year old. The handle of the over-the-stove microwave broke first. Next was the ice maker in the side-by-side refrigerator. That was then followed by the cooling unit breaking (resulting in a large loss of food). Most recently, the heating element within the dishwasher actually melted a hole through the bottom of the dishwasher. When Frigidaire was called about each one of these things the answer was the same: There is nothing we can do. I strongly recommend no one buys anything from this company as their products are garbage and their customer service is non-existent.

New stove and the smell that comes off of it goes in to the food that I am trying to cook in the oven... Have ran it through a clean but it still smells and smokes. NEVER buy a Frigidaire stove. If I cant get rid of the smell in one more cleaning I will need to scrap the stove and get a different brand. They dont care as when I called they just said, Yes, it will smell for a while because of the oil etc. in the stove. Not good... Your eyes burn when it runs a clean and there isnt anything in the oven. I am just running another clean to burn off the crap... But it doesnt seem to be working. UNHEALTHY.

While running dishwasher I could smell something burning. Pulled it out and the bottom was in flames. Called and Frigidaire service rep came out and I was charged the service call only to tell me it was burnt beyond repair. They sure were not concerned that I could have lost my home. REALLY DO YOU THINK I WOULD EVER BUY THAT MAKE AGAIN? I WILL MAKE IT A POINT TO LET MANY PEOPLE KNOW HOW CONCERNED YOU ALL ARE.

I purchased a front loading Frigidaire washing machine approximately 18 months ago. It came with a one year warranty. Several weeks ago it ceased spinning properly and then not at all. The repairs cost me $348 on a machine that had cost approximately $600 new. It has had no heavy use in the intervening period. I see online that this problem is not uncommon and recommend that anyone considering buying Frigidaire appliances think twice before doing so.

Be warned, this is the worst appliance in the world. We spent $2500 for the Frigidaire gallery 4 piece set, the stove top burner sticks, the dishwasher makes a loud noise and my refrigerator/freezer has been off and broken since Thanksgiving 2011. Its now Easter 2012, a ** joke. They have the worst customer service and they even think the repairman is any better. He fixed it and it broke again 2 weeks later. Piece of **, do not buy this product. Absolute crap.

Both the bobs on my range and the handle on my microwave are wilting after only 6 months. The company did nothing to help replace during the warranty. They are both plastic and not high quality at all. I didn’t extend my warranty because of this:

I have a Frigidaire refrigerator that I purchased a few years ago model number frt18qrhw. This refrigerator has been nothing but trouble. I had the compressor changed and I always had water inside the fridge. The last time I had someone come to fix it, he found a wrapping that was not removed from behind the coil had worked its way down and blocked the drain hole therefore the water could not run into the cup and down the drain and it was coming inside the fridge. Someone forgot to take that piece of wrapper out when they installed the coil. I am very disappointed with Frigidaire and I will never buy another product made by them. I kept the piece of wrapping that I removed from the freezer for proof.

I havent had the range too long, but so far I am very happy with it. I have used the oven several times without a problem. The range also has a griddle in the middle which operates nicely. I had a hard time setting the temperature on the over, but found out it was very easy. So far, the like the range very much.

I bought Galaxy range. When I cooked for thanksgiving dinner, the backside of the range with its computer components and keypad melted. PC Richards sent a repair person out who said that we used pots that were too large. We did not use enormous pots aside from there should not be melting components on an appliance that gets hot. It is a fire hazard! Frigidaire keeps apologizing for this defective appliance but not giving solution to a useless range. I am told by Frigidaire that I can only use pots that do not extend over the burners in the back. The burners are 2 inches and 4 inches in diameter? Who has pots that small?

5 times had service out to fix ice maker. Contacted them and told them now the plastic cube maker froze and fell into tray. They told me to have a certified tech out, which it was first 5 times. Now the light is burning a hole in plastic in fridge. Doors always closed , no thawling. How do you rectify a crap product?

We purchased four appliances from Frigidaire when we remodeled our kitchen. We have been a Frigidaire customer for thirty years. These appliances were purchased June 15, 2014. As of today the control panel on the stove died and now the control panel on the dishwasher died. When talking to the rep the only option is to spend another $284 for a extended warranty??? These units are only a little more than a year and a half old. Beware appliance buyers. Never buy Frigidaire appliances. They are junk.

We purchased over $4,000 of new appliances when we remodeled our kitchen in 2010. At the time, Frigidaire was the only company that produced a smudge proof stainless counter depth refrigerator. This is by far the worst buying decision I have ever made after buying appliances for 40 years. The dishwasher racks and the stainless front panel began to rust at 3 years old. The refrigerator never ever cooled properly causing to lose produce to freeze and spoil. The temperature constantly fluctuates, consequently, your temperature control does absolutely no good. If you lower the temperature to keep products like milk, butter, jellies, etc., at 37 degrees the produce compartments go below 32 degrees. We just paid a $430 repair bill for a new control board and we still have the same cooling issues. There is most definitely a design flaw with this refrigerator! The microwave had to be replaced due to failure. It simply stopped at 4 years old. The slide in stove has not caused any problems except for cleaning the glass top surface which requires more work than the floors. Everyone that reads this review should believe every word and please take my advice... STAY AWAY FROM FRIGIDAIRE!!!

Ordered a replacement part from this company and they sent the wrong piece. Discovered a problem with the people they have in the ordering department. They do not listen to you, make promises they never keep and the supervisors go only by the reps notes so they intentionally do not put anything in those notes to protect themselves. Called three times for a return form and I was told I never called. Ordered my part from a small business and received it in one day. Terrible customer service.Bought Frigidaire refrigerator, stove and dishwasher for the new addition in 2014. Fridge burned out the motherboard 3 years later (used a 50 year old Sears Coldspot that still works for weeks). Ice maker has always had cubes that stick so it clunks till you pull out the cube. Hardly ever use it. The one time I did turn it on and didnt hear the clunking but when I opened the door I found the entire freezer frozen in a giant ice cube from top to bottom. The dishwasher has had a heat sensor burn out. Also the wash cycle would never advanced till our repairman (not a Frigidaire repairman) told us about a design flaw. You cant use the Hot Wash Cycle ever because it will never heat the water enough to advance out of the wash cycle. The oven door has slots so if you accidentally spill you have to take the entire door apart to clean. Will never buy this product again.

I have a front load dryer affinity type it rips and burns all my clothing, I have lost hundreds of dollars worth of clothing.

I purchased a Frigidaire Gallery gas Range from Sears. In 4 months the touch pad stopped working. First one number didnt respond. So, we stopped using the 1 digit. Soon another then another stopped working. The Sears warranty was invalid. So I replaced the $120 touch pad myself. While taking out the old part I noticed how poorly the thing was put together. All the screws were over-torqued cracking the plastic parts in many places. I replaced the touch pad and it worked fine.Then 2 more months went by and the electronic brain shorted out in a thunderstorm. Again, Sears would not do anything about it so I replaced the part myself. Now the new Sears replacement touch pad is starting to not work again! We now have to cook without the #3. So 350 degrees is 400 degrees or 299. It is so frustrating. We bought a whole suite of appliances. Frigidaire dishwasher was so bad that we had Sears come and get it the day after it was installed and they replaced it with a Kenmore when I complained repeatedly. The refrigerator works, but is noisy. I will never shop at Sears again and I recommend that you buy nothing there. They do not back up what they sell!

2 years ago I purchased a Frigidaire refrigerator and paid 850.00. I understood it was inexpensive but it was a small apartment sized refrigerator and had no bells, no whistles and so one would assume that the price was right for what you were getting, WRONG. This fridge may as well be a polished **. Just 1 month out of warranty the control board failed, so the freezer and the fridge compartments were warm and the control board just flashed. I paid to replace the control board with a new OEM from the manufacturer board, and this part cost me 200.00 But now just yesterday 7 months later the control board stopped working again and did exactly what the original one did. We are 5 days to Christmas and me without and once again without our Frigidaire fridge. 1,050.00 invested now in a small fridge and its just a stainless steel polish on a **.

I have had two major repairs done by the store that sold this poorly designed washer to me in the first year, to no avail. When I contacted Frigidaire before the warranty expired (7 times) they finally told me they would not honor the warranty because I handwrote information of the receipt. They requested I handwrite this information of the receipt before sending it to them! This product is terrible - avoid it and Frigidaire like the Plague.

New fridge/stove in spring 2017 with extended warranty. Both the fridge and stove broke down in the first year.. The fridge had many issues as has stove. Got money back for fridge..now stove rusting and being repaired. Junk.

Remodeled my kitchen less than 3 years ago purchasing all new appliances, range, dishwasher, refrigerator and microwave oven, all purchased, delivered and installed on the same day. About 3 months ago I started having trouble with dishwasher whereas all lights on panel lit up and would not go off. Followed instructions to reset same result an error code stating that the control board was bad, mind you weve only used this dishwasher roughly 12 times since purchase or 4 times a year during holidays. I have posted complaints and placed phone calls with zero response. The holidays are here and I am unable to use my dishwasher which just makes it an unusable brick in my kitchen. Additionally my refrigerator is not working properly either. It wont hold temperature, the filter leaks and seems to ice up everything. Ive reset a number of times after which is the only time it works properly for a few days then back to chaos freezing everything on both sides. Im really hoping planned obsolescence lasts longer than 2.5 years. In the meantime, I dont feel that I should be needing a new dishwasher after only 12 uses of that. Ive also heard there may be a recall on my machine, but I dont know, because no one responds! Can someone please get back to us?

Bought over $6000 of appliances while renovating my kitchen (less than three years ago). First issue arose when cast iron grates on dual fuel range had peeling paint off grates. Called when the stove was about 8 months old. Told there was no warranty and if I wanted something better looking, I needed to buy new grates. I did, supposedly got a 50% discount but grates were still nearly $100. Just had my 5th service call for icemaker repair... each time after paying $130 service call always requiring parts to fix... spent around $800 in repairs so far. Tried to speak to customer service about my frustration and high cost of obviously defective product. No offer of compensation other than 50% off parts ordered from them, big deal. I even tried to speak to a supervisor and got no other offers of help or even trying to remedy my situation. Not to mention a cracked piece of plastic on the top of my freezer door damaged by the repairman that cannot be replaced... Frigidaire does not sell this part and I need a whole new door... absolutely ridiculous and poor service after spending my hard earned money on several appliances... I would never purchase again. I have a 14 year old whirlpool fridge that is an extra-- still in use in my garage. I have done nothing other than replace the water filter. Never one ounce of trouble. Next time I will buy whirlpool.

This stove isnt practical at all for everyday cooking. It needs constant cleaning or it looks like hell. The rubber feet under the grates melted away after year and go look up much it costs to replace them. After a year the black paint in the back started coming off despite my best efforts to be careful. The back should be porcelain so it can be scrubbed. Paint just sucks. The burners dont even come close to heating evenly. Its really bad! If youre lucky and have a really old stove, keep it. None of the modern stoves seem fit for heavy use. Parts wear out quickly and cost a fortune. I have called Frigidaire and they wont give me new rubber feet but tried to sell them to me for the same high price. I hope they go out of business.

We purchased a brand new house in March but the oven has been having issues. The technicians came to our house for several times to replace the motherboard then the wirings. Now we are having issue again on the temperature control. We are asking for replacement the last time we called customer service last month due to several problems arising with the brand new oven for four months but they refused. Our oven is rarely used. We only used it for heating pizza. It is just frustrating because we have all these issues/problems with the brand new oven which was rarely used. There wouldnt be any issues like these if they have thorough quality control. They kept on telling us that they will not replace it because it is still repairable but we are not technicians. DO YOUR RESEARCH BEFORE BUYING APPLIANCES ESPECIALLY FRIGIDAIRE/ELECTROLUX.

We start out looking for a dryer that was not a basic model or a blown up bells and whistle's model either. This is a great intermediate appliance for it's money. The features in the quietness of this machine make it worth the price.

My land lady bought a new refrigerator from Frigidaire at Menards May of 2013. In March of 2014, the freezer went out, lost all our freezer food. Repairman came out once to inspect the problem then several days later to fix. He said the freon was out. He put some in and it worked fine until last week, thats only 4 Months later and its the same problem!! I have been without a fridge for 7 days. Menards passed the buck and so did Frigidaire, will not replace or Give refund for lost food. Repairman came on Friday to see the problem, have to wait 4 days for them coming Out and hopefully will fix it. Will never buy a Frigidaire product!!!

So I bought this stove a year ago, a Frigidaire, but made by Electrolux. It is working fine but there are these little rubber feet on the bottom of the cast iron grates that come off (they stick to the enamel surface of the stove) every time you clean under the grates. So after almost a year and having lost eight feet, I decided to call the company and ask that they replace these small rubber feet. So I spoke to Jasmine with customer service and she said these feet are considered cosmetic and she was sorry I would have to buy new ones. Well okay, how much could they be? They are tiny black rubber nipples. Jasmine tells me I can have 8 of them for $29 and they will even give me some glue so they wont come out when you lift the grates. Are you kidding me?! They will give me glue, something that should have been done at the factory. So I asked Jasmine if I could talk to a supervisor. Well it took 28 minutes waiting on the phone for this supervisor. I know they were hoping I would hang up and just forget about it, but this is crazy, the feet probably cost 5 cents to produce. So charge me fifty cents. That’s $4.00 for 8 feet, Ill do it. The supervisor finally comes on. Her name is Jennifer. She can get me 16 rubber feet for the $29 and she wont charge me shipping. By this time I am fuming but remain polite and tell her I will not pay for something that should have been installed properly in the first place and that I believed this was a scam by the manufacturer. I will not let this rest because I told her these little rubber feet will create thousands of dollars of negative publicity for this greedy company that has no customer service whatsoever. I am not an idiot and I will not be cheated.

We purchased our stove on 7/29/21 and it was delivered and installed by 8/12/21. Used twice and the control panel shut off when I was using the air fryer! So far two service calls have been made and the stove is still not fixed. First service call was on 9/13. Technician didnt have parts and they needed to be ordered. Second time he came on 10/4, replaced the parts and it still didnt work. He suggested we talk to the electrician that did the wiring. Our electrician came out today and everything was good with the electric to the stove. SOOOO, I had to call Frigidaire again to schedule another service call. Its absolutely impossible to get through to customer service and when I did, I asked to speak with a manager and she hung up on me! So I called back and waited on hold again only to be told that the stove will not be replaced until deemed unrepairable! Again, I asked to speak with management and told, I would get a call back in 1-2 days. My next appointment to have the technician come to the house is 10/14!!! Its 10/5/21 and I still have no resolution for my $1800 oven! We basically got a lemon and Frigidaire isnt willing to step up and honor their commitment to good service.

Repair company refused to give me a copy of repair - things stated to me I found were not on the report cust svc states, told freezer cap was not installed at time of delivery 12mos prior, I kept a box fan going in shed where freezer is stored, lost nearly 400.00 worth of food and leakage cleanup on floor, the warranty (customer relations) spoke to both said they would not replace food, not extend warranty or replace freezer because it was in a shed. I fail to see that on any ad or paperwork at the time of purchase - nor did the repairman say anything about locale, he did state when asked that he would put it in the report that pad was not covered at installation - he did not! I feel duped if this freezer lasts less time than the over 700.00 I paid for it.

Frigidaire only has a one year manufacturer warranty... they dont make items last very much longer. I purchased the refrigerator in Oct. 2016 and 3 years, 4 months later, the compressor went out. Seems like newer items arent made to last. Very sad how we have become a single use society with companies like this that charge too much for such little quality.

I have had Frigidaire Washer, Refrigerator and Range for about 10 years now, and absolutely nothing have went wrong. I cook fairly often and use the laundry almost every day, sometimes twice a day. All the Frigidaire appliances have served me well. I would definitely buy them again.

I purchased a refrigerator from Frigidaire less than two months ago and the light bulbs burned out already. Called to get replacements as it is less than a year old (should be under warranty). I was told they are not under warranty because light bulbs are not a function of the unit. Really??? Then I was told the bulbs would cost over $100 to replace them! Do not buy from this company!

I purchased a Frigidaire refrigerator 2 weeks ago. From the moment I plugged it in it started making loud sounds from the coolant pump. Ever hear whales under water? Followed by knocking sounds like somebody knocking on your door. I thought maybe a couple days would help get the coolant circulating & the sounds would diminish. They did not. After contacting Frigidaire Customer Service they informed me I could call out a repair service & if they did not find anything wrong I would be charged for the call. Since the unit does do what its supposed to what would there be to fix, sounds? So I tried to return it to the store only to be 7 days too late for returns after only 2 weeks! I gambled on Frigidaire & lost! $500 is not easy to come by! DO NOT BUY FRIGIDAIRE!

After two months of use the bottom of the oven started cracking and flaking off and the warranty department of frigidaire/electrolux refused to take care of it.

Purchased Frigidaire Professional Series gas stove & refrigerator from Lowes 2 years ago. STOVE: model fpgf3077qfb. The ink on stove faceplate, indicating the functions; bake, broil, convection, clean, etc and the temperature numbers are rubbing off. Cannot read the function or the temperature. Frigidaire states there is no fix for this and I would have to replace the entire faceplate. Cost of part $130.00. (who would install & how much?) The face plate becomes so hot when oven is on, it is difficult to use touchpad timer-ouch! Hot! Product failure not covered under warranty. Single nurse in my 60s, do not bake every day or even every week. Have not used harsh or abrasive cleaning products. Stovetop grates are uneven and you cannot pull a pot across the top -- it catches and you have to lift the pot to move it off a burner. Additionally, poor design on oven door. Vent slots are so sharp and unfinished I have cut my fingers and fingernails when opening the door. Oven racks are difficult to slide in and out. REFRIGERATOR: model fpbc2277rf5: Ice cube function on refrigerator door jams continuously and you have to remove the ice tray, pour out the ice and adjust the screw. The crushed ice function sprays ice everywhere. Old fashion ice trays would be better. I DO NOT RECOMMEND FRIGIDAIRE PRODUCTS.

I purchased a stand alone refrigerator 6 years and it died in 4 years. I had to purchase the same refrigerator to replace it because of the space it occupied. The new refrigerator lasted a little over 2 years and wont cool. Frigidaire refuses to help. They only give one year warranty because thats all they last. Customer service not helpful at all. Suggest people buy another brand.

I purchased a black stainless steels Frigidaire appliance package. 1 yr 5 mo ago 6 months into having these I’ve had to have my refrigerator fixed once. No water or ice was coming out. 7 months later it happened again. Now my dishwasher is leaking and making a knocking noise. The color finish is chipping off. I thought this was a good reputable brand so I didn’t buy the extended warranty but I was wrong! These appliances are junk! I would NOT recommend not even with buying the warranty. If it’s having problems this soon it will keep having problems.

I purchased an over the stove microwave 2.5 years ago for under $350. It has worked well but the glass turntable was broken on our granite counter top. The cost for a replacement it $140! I have found that Frigidaire not only offers very poor quality products but poorly designed ones also. I will never again purchase anything from Frigidaire or Electrolux.

The Gallery collection of Frigidaire appliances (refrigerator, dishwasher, range, ovens) perform reliably with exceptional convenience — all with a sophisticated design look. With innovative cooking features and spacious yet efficient ergonomics, the entire Frigidaire Gallery makes meal prep — and clean-up — an exquisite experience. Affordably priced, as well!

We purchased our Frigidaire convection oven at Home Depot about 3 years ago. It has worked great till tonight. We were baking potatoes for dinner (in what we thought was a 400 degree oven) when, after about 30 minutes, the oven started beeping non stop and 'F10' was flashing on the display. The stove top was very hot to touch and a strong electrical smell was filling our house. The oven window was dark brown. I opened the oven door, thinking there was an oven fire and the heat that came from the oven was overwhelming! I was unable to turn off the oven, so my husband finally tripped the breaker. After reading all the other reviews, we will be keeping the breaker off and getting a new oven tomorrow!!

I am absolutely DISGUSTED with the treatment this company has given me. STAY AWAY FROM FRIGIDAIRE!!!! We got an in wall unit last year. They gave us a faulty unit that did not work straight from the box, and had to be replaced with a new one straight after buying it. Barely over a year later, in July, it stopped working again (was not blowing cold). I called Frigidaire for our warranty. They assigned an AC repair company to us. I called this AC professional to set an appointment. On the phone, keep in mind this guy has not seen our AC, our place, or has any idea what the issue is, and he immediately is saying we probably ** it up somehow and its our fault and there is probably nothing they will be able to do.... DUDE YOU HAVENT EVEN SEEN IT YET?!?!!?!? Super rude, condescending, and childish. He was supposed to come out one day, calls an hour into the absurd 8 hour time frame, and says that there are no other appointments in my area, and they are gonna come tomorrow instead. Really? Just because the drive is not worth it for you, you are gonna say eh ** it? Comes next day, and immediately tells me I am improperly dressed and I need to change because I was in shorts... my shorts covered everything important, and were completely appropriate. And even then, MY ** AC IS BROKEN IN JULY AND IM SWEATING LIKE CRAZY. How dare you judge me in my own home! After 2 minutes, he repeats everything he said on the phone, gives me no detailed explanation as to how we messed it up, tells me his signature line he used on the phone, you need to do your research, and leaves. Called my warranty company. The lady calls him to hear his side of the story, he talked over her, yelled at her, and hung up on her. She told me no matter what I did or didnt do, if the AC is malfunctioning, he was required to fix it because it was covered by our warranty. And she is immediately sent me a new company to work with, and said she will definitely be letting management know. Completely ridiculous. So now they send us a NEW guy. He was friendly, recognized the problem, and took the AC. His estimated time frame was 2 weeks. IT HAS BEEN 3 MONTHS!!!! It is almost halfway into fall at this point!!! Frigidaire has done NOTHING to speed up the process. I have been calling non stop. In OCTOBER they are just now telling me that my issue will not be fixed under warranty because the FIRST AC guy said my AC suffered abuse. I demanded the woman call the AC PEOPLE THAT HAVE MY AC!!!! I explained to the woman on the phone the first AC company is NOT even a legitimate company, and that he currently has multiple lawsuits for improper service on ACs. She checked with MY REAL AC company. They stated there was no such abuse or improper installment as stated. FRIGIDAIRE MAY THINK THEY CAN SCAM ME BUT NOT GOING TO HAPPEN. There is nothing I would want more than to get my money back.

I had recently purchased a stove, dishwasher, washer and dryer. Have had problems with all of them. Stove - just before Christmas stove cracked out. Called Spencers home and appliances. They fixed it. Microwave started sparking. Spencers fixed it. Dishwasher - 2 days after install control panel went out. Spencers came out and fixed it. Dryer hinge wont stay closed. Spencers came out and fixed it. ALL FRIGIDAIRE products!!!!! Now here is the sad part. Dishwasher control panel went out again just about 12 months after it was replaced. WOW!! DRYER door broke again. Im starting to see a pattern!!! Ive had to have this stuff fixed. Called customer service. This was a joke. Finally I was baked into a corner where I had to buy their warranty. 250 dollars but didnt go into effect until a month out. Then they put the warranty on the wrong appliances but they didnt care. Then they didnt bother telling me they were going to fix it without me purchasing the warranty. So at the end of the road I got no help from Elizabeth their supervisor. This company plays the odds of who will actually keep coming after them. Dont buy their products. I own a construction company. I am hiring 25 people to stand out in front of a lot of their stores with sign in protest. I will go buy new products.. Yes this will all cost me a lot of money but its going to cost them more. What this company is doing is not right or ethical They will hide behind their warranties to get over on people instead of doing the right thing. Next is BBB.

I purchased a freezer in 2015 and in 2018 the compressor died. Called the company. They could only give me canned answers with no emotion. When I asked to speak to a supervisor or manager (I think it was the same person back on the line) I was finally able to get 50% off the part only. They would not stand behind a 3 year old product. That in itself tells you something. Not only did I have to pay $100 to find out the freezers compressor was bad but I lost over $800 worth of food that spoiled. Never again will I purchase a Frigidaire product. I paid $125.00 more than I paid for the Frigidaire in 2015 and got a Maytag with a 10 year guarantee on the compressor. Be very careful before you purchase a product made by this company.

This microwave has been outstanding since I purchased it. No issues, it works flawlessly, cleans easily and looks great with my other stainless appliances. I'd buy another in a heartbeat. I did a lot of online research before I chose it and am not sorry.

I purchased this microwave to match the Gallery range that I purchased while remodeling my kitchen. Big mistake. Within a few weeks of installation, we noticed that the preset cooking options were not properly calibrated - popcorn didnt pop, oatmeal didnt completely cook, meat wouldnt defrost properly based on the presets. It seemed like the unit was running at about 60-70% of the efficiency it should have. I called Frigidaire numerous times and they said that this is normal, try a different container to cook in, etc. Eventually, I was able to get someone that supposedly was in customer service that dealt with the engineering end of things. They said that a little variation in efficiency is not a big deal. I asked if their acceptable range would allow a microwave to perform at 60-70% of designed efficiency. There was a long pause and a lot of excuse making. They ultimately said that what I was experiencing was within the acceptable range of performance and they said that they would not send out a tech to evaluate the microwave. I called the local rep company and they said that a service call was going to be as much as $125 to troubleshoot the microwave. I called Frigidaire back a few weeks later and the same story. I called Lowes and they refused to help saying it is something that falls on the manufacturer and they refused to make a phone call on my behalf but offered the Frigidaire customer service number. Yesterday - 16 months after installation - 4 months after the warranty expired, it no longer heats anything up.

When I bought my house in 2008, I got all new Frigidaire appliances--what a mistake! My stove was serviced almost 10x in less than one year! It is supposed to be self cleaning and the inside of it looks like a nightmare! My fridge has died and I have lost all my food! Their response is sorry, you didnt get extended warranty so you will need a new one! Nice. I will be sure to tell everyone never to buy a Frigidaire appliance ever! They are the worse! I am out $300.00 in food and no refrigerator!

I am waiting on my 2nd service call. The dishwasher is 3 months old. It doesnt get the dishes clean. The 1st tech told me to run the sink faucet until the water was hot and only use a certain detergent. In all of the homes I have rented or owned I have never had to baby a dishwasher. I wish I had read the reviews. We are a family of 2 and almost always grill. This dishwasher cannot handle barely dirty dishes. I made a purchasing error.

On February of 2019 I bought a refrigerator from Sears. 9 months later it went bad. Less than a year in with barely to no use since I am mostly away for work. I had to wait 8 weeks to get a credit to purchase another which I surely saved myself the grievance and did not. Instead I have purchased a freezer which I will sale before it goes bad. I should have listen to my neighbor who said she couldnt trust this brand anymore. To use the factory warranty prepare for a huge disappointment and tons of hot potato phone calls. It seems to be the only brand that chapter 11 Sears seem to have on the floor and I can see why. Save yourselves the headache, get a South Korean product instead and live a happy life.

My husband and I purchased new Frigidaire appliances for our daughter a few years ago. She went to Lowes and chose the Frigidaire refrigerator, dishwasher and electric range with the finish that looks like stainless steel. The electric range stopped working as soon as the one year warranty expired. My daughter called a licensed repairman who came back three times, replacing the heating element and some type of circuit board. Within a few weeks, the oven stopped working again. Every now and then it would suddenly start working again, but eventually catch on fire. My daughters husband has installed new heating elements twice, (they couldnt afford to keep calling a repairman) but the oven and stovetop worked for a while, go out, work again and then the element catches on fire. Both my daughter and I have contacted Frigidaire (Electrolux) customer service and have gotten a complete runaround. Their position is that unless there is an official recall they will do nothing. A week ago the oven caught fire again and I told my daughter not to waste any more money to have it repaired. My husband and I are going to buy her a new range, but I can promise you it will not be a Frigidaire product and I want to warn other people to avoid them as well.

I have a warranty on my washer and dryer (purchased new 3 years ago). The washing machine recently stopped working so I called Frigidaire to utilize my warranty coverage. They dispensed a company called ABCO to my home on 7-9-16. The technician was nice and advised he would be getting the part within 3 days (M-W). I never heard back from them. I left a total of 4 messages with the last one last night (7-19-16). The receptionist or maybe temporary worker was extremely rude, very unprofessional, and had the vocabulary of an uneducated child. She argued she did not receive any messages. Perhaps she did not hit play on the answering machine (yes, answering machine). After arguing, I called Frigidaire to advise their sub was useless and I wanted them nowhere near my home. I now have a new company coming 7-25 and I hope they can do what ABCO could not.

It appears (according to service repair man) Frigidaire ss side by side PHSC239DSBO has a wiring harness issue. It falls into the drip pan shorting it out which could cost $300 for a circuit board if that would correct the problem. He states Frigidaire knows of the problem but refused to do a recall. My neighbor and husband rewired the harness and strapped it up so that it will not fall into the drip pan again. Presto, I have power to freezer side. I called Frigidaire for help and they referred me to the service man who in turn stated the repair was out of his league. So, I called back Frigidaire to get someone else. I have yet to hear from them again. In the meantime, we fixed it ourselves. If Frigidaire had only strapped the wiring harness up to begin with, I would not have a problem. It is possible that the harness could have blown my compressor. Luckily, this was not the case. Just a piece of plastic did the job.

Horrible! I will never buy another Frigidaire Product again. I have a 27 microwave oven in wall unit. I purchased the unit in June of 2009. In September 2011, the unit went out completely. Both the microwave and the oven went out. After arguing with Frigidaire for a while, I was finally able to have them cover parts to repair the unit. I had A&E Service repair the unit. They came out a total of 6 times. The first time, the person assessed the problems and had no parts on his truck, so he could not repair the unit. After Frigidaire spent over $800 in parts to repair the unit and 6 visits from A&E, the unit was finally repaired 6 weeks later. Mind you, I was not able to use my microwave or oven for 6 weeks. I have a problem with a company manufacturing a product that breaks after 2 years of use. There was a time when appliances lasted 20+ years. I understand companies wanting to make more money, but to manufacture a product that breaks after 2 years is ridiculous. Let alone the fact that they want you to purchase the extended warranty for repair, but that still costs them money for parts, supplies, gas and the customers time in having to be available for the 4-hour window for them to come out.

I purchased a Frigidaire Profession French Door fridge in October 2017. It has been nothing but TROUBLE. The ice maker broke and flooded our wood floors. The cool drawer froze the vegetables and fruits. The compressor broke down. We lost hundreds of dollars in food. The fridge stinks to high heaven, in fact my whole house smells of rotten food. Weve had the approved repair people out to look at it 5 times. It now smells so bad that it must be replaced. I have cleaned it several times with every product suggested to remove smells. Frigidaire owned by Electrolux has denied our request for a replacement even though the fridge is under warranty and 7 months old. NEVER EVER BUY ANYTHING FROM FRIGIDAIRE OR ELECTROLUX!

In November 2009, I purchased Frigidaire Professional Series All-Refrigerator (17 cu. ft.) $975 and Frigidaire Professional Series All-Freezer (17 cu. ft.) $1,005. These are units that are designed and capable of being built in. The units were not delivered until January 2010 (as requested). They were manufactured in December 2009. In August 2012, less than three years after manufacture, the freezer failed and could not be repaired. A freezer full of food was lost. Frigidaire no longer made the 17 cu. ft. units. Although the warranty had expired, Frigidaire gave me a $1,045 toward the purchase of the only viable alternatives, that is 19 cu. ft. units that could fit into my pre-existing cabinet hole. The two replacement units cost me $3,128.89. I paid $500 for the units to be installed as the cabinets needed to be refit. In May 2013, ten months after the replacement purchase, the refrigerator failed. A refrigerator full of food was lost. After lengthy communications, including writing a letter to Jack Truong, the CEO, and working with Kimberly**@electrolux.com (706-651-7904) a third-level customer service representative after 5-6 days after three service repair visits, Frigidaire agreed to replace the unit at no cost. I was also contacted by Rita**@electrolux.com (706-651-7011) as a result of my letter. Frigidaire will provide me with up to $150 for installation of the new refrigerator. To date, I have paid: 975 Original Refrigerator 17. cu. Ft., 1,005 Original Freezer 17 cu. ft., 3,128.99 Replacement Refrigerator and Freezer 19 cu. ft., 500 Refitting Cabinet Costs and 1,045 Frigidaire credit toward replacement purchase. Therefore, after less than four years, for two Frigidaire Professional Series appliances, which I purchased with the reasonable expectation that they would last at least ten years actually more like 15-20 years, I have paid out (after deducting the Frigidaire credit) $4.563.99 plus lost all the food in two appliances. The original units cost $1,980, so I have paid more than twice the cost to date.Frigidaire is very comfortable with this situation and believes it has been overly generous. All the exchanges were polite. I certainly would not buy another Frigidaire product. I did try to get Frigidaire to take back both units at the price I paid ten months ago so that I could purchase appliances from another company. It refused. In my view, Frigidaire should stand by its products. No one purchases such units expecting them to fail within such a short time frame, regardless of the warranty. Thats the story.

I purchased a side by side refrig last year. Purchase date was 9/9/13. I reported the refrig was freezing everything on both sides on 9/8/14. One day before the warranty expired. They informed me since it was reported before the expiration date that all was covered. They scheduled a repairman to come 9/15/14. Today I called to check why the repairman did not come. I was told that they would not pay since the warranty has expired, but would sell me a extended warranty for 95.00 dollars that would pay for parts only. The refrig broke while it was covered, it was reported before it expired, how can they not honor the warranty? Now they say they have no record of it being registered. The first lady I spoke to one Sept 8th found it, why cant they find it now? Frigidaire warranties are worthless. I will not have another product of theirs in my home!

We bought our Frigidaire dishwasher in August 2019. Immediately, the 3rd rack, top rack was difficult to close, constantly getting hung up on the upper spin arm. Well, the spin arm fell off, we needed to order a new one, and remove the upper rack permanently. This past spring, the connection hose leaked, my husband replaced that as well. 5 days after the warranty expired (1 year warranty) the middle spray arm fell off. There is absolutely no way to reattach it. I tried contacting Frigidaire, but calling them just runs you in circles, back through the same recorded loop. Chat on line does not work at all. I emailed on September 5th, and response back was they were getting higher than normal volume of emails, theyll get back to me when they can! No response in 3 weeks from the email. I went on their Facebook page to comment on the lack of customer service and that their dishwasher is a waste of money. I noticed a message box open and have been conversing with someone at the company. On 9/17 they messaged me that they would have a repair person come out and the company would cover labor and parts, offered this as a one time only, since it was out of warranty for 5 days when it broke again. I have not heard back from them, gave them dates that were convenient for us, which Frigidaire requested. Today is September 25th, and I am not getting any response when I message Frigidaire. So we wasted quite a bit of money, will never buy or recommend Frigidaire to anyone. I now need to replace this crap piece of equipment.

Easy to install and even easier to operate. The stove top comes in different sizes that will fit any counter. Highly recommended for any new or remodel home build. Also, these stove tops are fairly priced..

My Frigidaire upright freezer has broken down in less than a year of purchase and my Frigidaire dishwasher has never worked right. I also purchased a Frigidaire coffee maker that I could never use because of a 220 volt outlet plug. For some reason, Frigidaire is just unreachable.

I bought a new dishwasher prior to renting my home. During their year lease, the dishwasher stopped working and they neglected to have it repaired when it was under warranty. Five months later when they moved out and the warranty had expired, I expected to have to buy a new dishwasher or spend a few under dollars to repair it. Frigidaire customer service was amazing. They had notes from when the attempts were made to repair the dishwasher and that the renters did not follow through with scheduling an appointment. Their customer service staff was friendly, helpful, and are repairing my dishwasher no charge. :)

I purchased a 24 Frigidaire wall oven with broiler (model number fgb24t3ec) in in March of 2009. The hinge has dislodged from oven 5 times. Also, when the oven is hot, the door gets stuck, and wont open. Frigidaire states no recall on this product, and no complaints similar to mine.

Brand new purchase refrigerator FGHB2866 12/16. Delivered 12/21. Out of the box ice maker does not work! Contacted seller. Told them I want a new refrigerator in working condition - they told me it is not Frigidaires policy to replace - still to contact frigidaire. Also brand new range - FGGF2058RFC - during operation of the oven the control knobs for the stove top get extremely hot due to vent placement directly underneath knobs - poorly designed - should not have to wear a mitt to turn knobs! Dishwasher DGCD2444SA1A out of the box - dent and scratch lower left hand door panel - not quality control. Products are made in Mexico, China etc. Not USA made. Frigidaire products are junk.

I just want to let you know about Frigidaire products! I purchased an entire kitchen suite one year ago, the Frigidaire Professional Series. Within four months, the refrigerator broke. When the repairman came, he said he couldnt fix it, and I was issued a new refrigerator. However, since they had to get it from the original place I purchased them, I had to wait about a week for the replacement. Oh, and no, they did not replace any of my food, which I lost. They told me that is not covered! Less than a year after the purchase, the dishwasher began to leak all over my pergo floor, so I had the repairman come, which luckily, it was still under warranty. Less than one month later, on Christmas eve, when I had all of my Christmas eve dinner plates in the dishwasher ready to wash, once again, the floor flooded, leaving me with a bunch of dirty dishes, and a flooded floor. Nice, right? Its just what everyone wants to do for the holidays! I called the repairman, but I also contacted Frigidaire to see if they were going to stand behind their products, and they told me they couldnt pay for the labor, because the warranty was over by about three weeks! Really, are you kidding me? They finally agreed, after I threw a fit, that they would cover the repair of the dishwasher. I had, for 11 years previous to this, Sears Kenmore products, and never had the repairman at my house for them! I am so surprised that Electrolux would even be connected with such terrible products! I wouldnt purchase a toaster if it had Frigidaire on it! I have sent an email to their corporate office, and hopefully one of them will have the decency to call me, regarding their products.

My oven does its job very well; I seldom even think about it. The ovens heat is accurate; all the bells and whistles work as designed. Also, the oven is large enough for a large turkey and side dishes, too. The oven serves my family very well.

I have only used my oven about 3 times and when I turned on the self cleaning oven it damaged my door. I called Frigidaire and they put a claim in and sent out a repairman. The guy said it was cosmetic damage. Well the only thing I did was cook pizza in it and turned on the self clean and my oven is melted on the door and looks awful. Would never recommend this brand to anyone to buy.

I have had this appliance for nearly a year, Dec. 30, 2015. Due to illness have not got around to voicing my complaints. This unit was highly praised by the sales man at Coast Appliances, Langley. As there are only the 2 of us to wash for I believed this unit would be ideal for space & efficiency. We cleaned & replaced any of the dryer venting before installation. I think I have given the unit a fair run & can say I am totally dissatisfied with its performance.The dryer will only dry a load on high heavy duty & then it must be full. I cannot dry a smaller load on any setting. Sometimes a small load will take 2 hours to dry. The washer tears clothing, I use tide pods & cleaner as recommended & find that wet clothes often come out with lint stuck to them even a load of delicates that do not contain lint, so I have to sponge lint of many items before I dry them. I also clean the washer & dryer after each load as recommended in the user manual. I am totally disenchanted with this unit that was to be my last washer dryer after 50 plus years of doing laundry. I would not recommend this brand to my friends. Thank you for your attention to, my concerns.

Frigidaire Gallery stove has had problems from the beginning. I bought the warranty and had to use it on several of my Frigidaire appliances including the stove for gas leak during the first two years. Now stove is leaking gas again. Called Frigidaire and they told me my model stove was involved in a recall due to gas leaks and the potential risks that causes but my serial number is not within the correct range so even though I am having the same issue as the recalled stoves they will not do anything to assist in fixing the stove.The company was uncaring regarding the potential risks due to their faulty gas range and said I was on my own to fix it. I would never again buy from this company as I have also had issues with my Frigidaire washer, dryer, and dishwasher. If a company will not correct issues with their faulty products they should not be supported. Please look around and purchase something else or end up with a faulty product that the company wont fix like me.

When we bought our home back in March 2016, we replaced the kitchen appliances with smudge resistant stainless steel Frigidaire ones. We quickly realized that THE HANDLES are not smudge resistant. Annoying. We also noticed that the drawers were so tight and stiff we could barely open and shut them. The company sent us a food grade silicone spray to treat the rails. THEN, 2 months after we got the appliances the motherboard on our dishwasher crapped out. We had to wait 2 weeks for the part to come in. Shortly after, the motor in the ice maker went.Again, replacement needed. Recently, it started being fussy again, requiring the ice to constantly need to be cleared from the blade in the front or it hangs up and won’t spin. And now, AGAIN, the motherboard went on our dishwasher. And we are expecting family from out of town in a week for our daughter’s wedding. At first, Frigidaire offered to pay for the part, but wanted us to pay for the labor, because it was out of warranty, and we didn’t purchase an extended one.So I asked them, How is it, that we spend $580 on a new dishwasher, and we are told we need to spend an extra $100 to $200 in order for the company to stand by their product? I told the Frigidaire representative that I felt like the extended warranty was extortion. I asked her how she would feel, if she spent that kind of money on an appliance and it lasted less than two years? I said that our last home had a cheap KitchenAid builder’s grade dishwasher, and we never had an issue with it in 10 years. She checked with the manager, and then she told me that they would do the repair for free as a one time courtesy. But that I should purchase the extended warranty??? I said no, because if it needs repairs again, I’m getting rid of it.

We purchased a new house and we were thrilled to have all new Frigidaire Professional Appliances installed. We immediately had problems with our refrigerator. The seals in both doors are still not working properly after having been replaced. It has randomly stopped working for no apparent reason. We have had a door replaced on it (as it was dented upon arrival). I have asked for a replacement as it is not reliable but because it is still under warranty they will not replace the unit, just continue to try and fix it. Our dishwasher has also needed replacement parts (we have been in this house around 6 months now) as it was not heating properly. The latch on our microwave was not working so when the service company went to replace it, they broke off some plastic parts and currently it does not work at all. Three appliances all with problems within the first 6 months. I have been a homeowner for years and never had such challenges or problems in the past.

My Frigidaire Professional series dishwasher model PLD4375RFC0 started flashing the ER error code this month, exactly 4 years after it was installed new in 2007. It is now unusable and I have to leave the door open slightly because if it is closed, it will turn itself on at random. I have searched the internet and seen others with the same model have the same problem. I researched the parts affected and along with labor, it will be about half the cost of the dishwasher when it was new. I have a Frigidaire microwave, stove, and fridge also and now I am waiting for those to start failing. I will be replacing the dishwasher with another brand in the hope that I can squeeze more than 4 years out of it, but from the way things are made today, who knows.

While our Frigidaire FGID2474QF built in dishwasher never cleaned well from the beginning (purchased February 2015), during Christmas week of 2019 it produced an error code i30 and would not stop running until my husband pulled the plug. In checking online we found this is a common complaint the company has not addressed. Based on other owners feedback and our experience that it never cleaned well, we feel it is not worth trying to repair. I will never purchase a Frigidaire product again. Wish it were possible to give it zero stars!!

I purchased a side-by-side refrigerator with front ice dispenser on 5/15/11 for approximately $1200.00.Within a few months the ice dispenser would not dispense ice. I called Frigidaire and they gave me a company to repair which were a no show thrice. I called again and they set me up with a new repair company which to date has been here four times. They have spent about $880 to fix it and replaced everything. I called Frigidaire today to complain and request a new refrigerator as this is obviously unfixable. The representative told me about 6 times they would continue to attempt to fix it and their warranty is very clear that they dont have to replace it and there is no such thing as a lemon law for refrigerators. My concern is that they will ride this out to beyond the year or not correctly repair so that when the year is up I’d be stuck with a bad dispenser. They are sending the same parts they just put on and sending the tech back for the 5th time rather than admit it is a defective fridge and replacing it because under federal law they dont have to, the representative told me several times. In one year I will have no recourse and a bad fridge.

I am so dissatisfied with this refrigerator, all the inside walls are cracking, and the storage boxes on the door break easily, I have used it for two years and its falling apart, please consider not buying from this company.

Have to have it in air conditioned room or warranties are void. Poor refrigeration unit. Poor insulation. Heat goes in walls then absorbed back into freezer. Door is cold from poor door insulation. Very poor engineering. Cheap junk.

I sooo wish I could include a photo of the itty bitty piece of nasty cutting gashing scarring metal that is affixed to the lower half of the dryer door on top of my matching front - load washer. It runs across my forearm as it automatically comes at me incessantly. I wish I could say, Whaa, it scratches me and I hate it... Rather, it cuts me, gashes me and has thus far left three quite distinct marks that come and go with the sunny days...Oh, except for one; its red and is there all the time. I believe its called a SCAR, YOU ** HAVE YOUR NERVE WITH THIS CHEAP ENGINEERING MESSING UP MY ARM... ILL NEVER, NEVER BUY ANYTHING FRIGIDAIRE FOR THE REST OF MY LIFE!!!!!!!!

We just bought a stove, fridge, freezer and washer/dryer from Appliance Canada. The very first day that I used our new stove, the stovetop got scratched and the water that spilled on the stove went to a hard crust and will not come off. I called Appliance Canada for an exchange and was told that Frigidaire would not come to see the stove as this is cosmetic. I dont understand, I purchased a new stove and this should not happen after one or even 100 uses. Yes, it is cosmetic but why would I want a brand new stove with a ruined stove top. The stove, which I purchased 10 years ago looks better than the new stove. When I called Frigidaire, the customer service person (Michelle), was very rude and kept cutting me off. Again, she went off on it being cosmetic so it is not under warranty.I explained to her that the product was just bought and this happened after first use and got worse on second use. She again said that it is cosmetic and again I went on and said that they should back up their product. It is cosmetic but I have a ruined stove after 1st use and this should not happen with their product and if it does, they should look at it and fix the problem. Extremely upset.

I purchased a Frigidaire french door refrigerator in July 2013 from Sears. In December 2013 it was fixed. In March of 2014 and now wont work yet again in July 2015. My response from Sears and Frigidaire is to spend 335$ for an extended warranty on a refrigerator that I have already spent $1700 on and many hours to Sears customer service or lack thereof. Now I have to toss this out like a toaster. Here is a tip, dont buy from Sears and do not purchase any Frigidaire appliances!!

So far to date, our microwave since we bought these products has been serviced 3 times because the time is always running fast. Service tech has been out and changed the board with no results. It still runs fast and we keep being told the same thing. It can only be the board, yet the problem still remains. Also, we almost had a fire because the element in the oven warped and touched the bottom plate of the oven causing the plate to melt. Still with the stove, the light that shows you that the surface is hot dimly flickers all the time even though the stove has not been in use. They have been out to fix this problem as well saying a ground wire is loose, but it still does it. The built in vacuum that we purchased overheats all the time and after running it for about 5 minutes and then shutting it down, it wont start until it cools down. Had the motor replaced once already and it still doing it now. On to the latest problem, our dishwasher started leaking last night. Thought maybe just need a new door seal. Upon doing a look see, found out the water was not coming from the seal but rather from water hitting the door and coming out the bottom. After taking the dishwasher apart to see why the water was hitting the door in this fashion, I found holes in the bottom spray arm. These holes had been melted from the heater coil in the bottom of the dishwasher and the heater coil is warped in such a fashion that continued use will definitely cause a fire.

I purchased a FRIGIDAIRE GALLERY, which included dishwasher, microwave, stove, oven, washer and dryer, at the end of 2012. The refer was about $2000. The ice maker started leaking. I took it apart and found the small ice tray inside the maker was cracked which allowed the water to overflow into the ice below and cause a blockage. I attempted to purchase the tray. What a fiasco. After wasting an entire morning working and searching for this part, I finally got through to the company. I was told that I am unable to purchase the $2.00 plastic ice tray separately, like LG and Samsung allow you to do. I need to replace the entire ice maker. I AM TOTALLY PISSED. The ice maker is $110.00 and the tray is $2.00. What a piece of crap. I will never purchase another FRIGIDAIRE PRODUCT EVER.

The handles on my oven and dishwasher have rotted and the alleged stainless is peeling off the handles. I called customer service they were rude and said it never happened to anyone before, that is a lie because I have read several stories in reviews stating the same complaint. I would upload pictures if I was able too.They do not stand by their product and said it was cosmetic they would give me a discount on the new handle replacements. These appliances are only 5 years old and I complained 3 years ago. It annoys me still this is happening.I will never buy another product from them again it is a shame...

I purchase a Washer and Dryer in Dec-2008 with extended warranty from Sears. Last year Electrolux / Frigidaire sent me a letter to purchase an extended warranty for two years if I wish. I had call them and purchase the warranty. I called them in May-2016 to check my unit for noise. They sent a tech who says nothing wrong. Few days later I received a call from their Customer service to verify my SN since the one they have under contract is not matching. I did and sure enough they have a different serial number on the contract. Now they want to cancel the contract and have me purchase a new contract and pay for the service call. They also said that I should have verified the serial number on the new offer that came from their company and it is my mistake. A corporation like Frigidaire should be more organized and can fix this type of issues and not pointing to consumer. I spent more than 6 hours on the phone trying to work with multiple customer service Managers with no solution. It seems that they just want to steal your Money and not do any service.

I moved into a condo six months ago, all appliances were brand new. I used the self clean option on my range and noticed the glass on the door has stains inside where you can not get at. I called the company, they say the warranty does not cover this and that they would send me an email with instructions to repair it myself. I am an 80 year old widow, give me a break. Even if there was some way I could, what would stop this from happening again. How can Frigidaire stand behind this product? I am very angry at the manufacturing of this product, if I was able to I would get rid of this model. What can I do, what are my options, can anyone help??

Frigidaire Gallery (side by side with freezer on the bottom) was purchased four years ago, we have had the repairman to my house for repairs on an average of twice a year. Now, the drain is stopped up, the repairman advised this problem is common on this type of freezer (on the bottom). We have asked to returned this hunk of junk. They will not accept it either. RECOMMENDATION -- purchase a BASIC refrigerator freezer. Extended Service Program a MUST.

I purchase Frigidaire Gallery appliances in 2013 and did not purchase the extended warranty. I assume the appliances will go bad, my new stove of 4 years died, my refrigerator of 4 years got a ticking noise coming from it, dont know how long my dishwasher will last, dont use it every day like my other appliances. I would advised DO NOT BUY THESE PRODUCTS, THEY ARE NOT GOOD. Frigidaire knows this, that is why they will push customers to purchase a warranty. PLEASE DO NOT PURCHASE PRODUCTS FROM FRIGIDAIRE. Also I called customer service, and was told I should have purchase that warranty, so this tells me that is making substandard products, and not only do they make money on the product, they are making it on the warranties as well. Shame on you Frigidaire.

We bought an upright freezer on July 15, 2019. It broke Nov 2, 2019. We purchased from Lowe’s, they told us we needed to contact Frigidaire. Of course no one answers the phone on the weekends. Cost me $134.00 for dry ice to keep all my meat frozen. When I called Frigidaire on Monday they couldn’t get a repair person here till Tuesday. I asked if they would cover the dry ice purchase. No that’s my problem. How rude and how bad must their products be if they can’t get someone out here right away. Must have a lot of service calls. Doesn’t say much for their products.

Purchased home in June 2017 with new Frigidaire appliances included in purchase. Started off with the electric stove which the burners did not work, was told by the warranty center that they would be out in week or more. Ended up calling out an electrician to fix the problem and paid him $90 so we could eat. Thank heavens we did not wait. Our next problem was last night we went to bed and awoke to have our refrigerator door open and our food defrosting. Proceeded to call the warranty center and got really no satisfaction. Was told to call the repair company. Was told by them, So sorry. Charlie maybe out on Tuesday of next week. Thank you so much Frigidaire.

Weve had this oven for four months now. It takes 30-40 minutes to preheat (to 350 or 400 degrees). The stench of resin from assembly, that the instructions promised would go away after a couple of uses, has still not gone away after 30+ uses. The racks for the oven are too narrow (or the walls of the oven are warped/poorly made). If you set a medium size casserole dish on the racks (with food in it)... the rack can fall out of its supports. I keep thinking to myself; how long have manufacturers been making ovens? Is it really that hard to provide an appliance this simple without design, manufacturing, and quality control flaws?