Purchased this dishwasher in 2012 with an extended 3 year warranty which included a no lemon guarantee. If I required 3 repairs during this period the machine would be replaced. I required 3 repairs but naturally excuses were made as to why it wasnt covered under the warranty. I now have another leakage error, as usual, which is not covered. I get approximately 2 months after each repair before it breaks down again. Also the stainless steel face rusted after less than 6 months which is not covered as it is cosmetic. My 3 year old dishwasher is dysfunctional and looks 20 years old. NEVER, EVER buy a Samsung product!!!

We bought this fridge in 10/2008 when we remodeled our kitchen. The valve has been leaking a while according to the insurance adjuster who denied our claim because of the length of time it leaked and because the valve is defective we are now looking at having to replace valve, floor 2 cabinets and some subfloor. We bought this appliance knowing it would be great. We have many Samsung items and like the quality. But we are disappointed that this happened. We are struggling with life as it is my husband was diagnosed with Arachnoiditis in 2014 and had to go on disability. In June 2016 he had a brain stem stroke and I had to quit work to care for him 24/7. So coming up with the money to repair this while leaving off of disability will be rough. But I dont want my fridge to fall thru the floor. Help is needed, requested and prayed for.

I have a call into a repair service for which I pay a maintenance agreement fee. It will take me 2 1/2 weeks to get a repair person here. 2nd time this refrigerator has quit due to a frozen drain. It is 2 years old. I will never buy a Samsung product of any type again. Its 10:30 at night and my children and I have just moved out into a garage refrigerator.

My Samsung dishwasher breaks all the time and never cleans the dishes. Dont buy anything from Samsung. With that many complaints we should file an action class law suit.

Just got a brand new french door refrigerator from Lowes. The unit makes loud rattling noise every 30 minutes or so. I called Samsung and they sent out their techs, who said that the noise was normal. The noise is so loud I could hear it in the other rooms. Do not buy from them!

After 3 years of very light use, around June 2013, my Samsung microwave stopped suddenly giving a different beep. All buttons of the keypad were inoperable. Nothing of this mentioned in the user manual. I called service engineer & he too had no idea about the error code. He asked us to replace the keypad unit but did not return after that. I just chanced to look for the solution of the problem in net & to my disbelief exactly the same problem is faced by so many all around the world and the Samsung guys have found a way to earn more bucks on pretext of repairing their own manufacturing defect. Shame on them.

New convection with 4 burners and warming burner - $1100 and cost of warranty. 2 months old and some greasy water boiled oven. It dripped on oven door. Now glass inside, all 4 layers has grease on them. Cannot clean from bottom. Called service for cleaning and will cost me almost $100. The seal on the glass must have not been sealed correctly and Samsung will not fix under warranty. I am very angry and want to send it back. HHGregg store will not help - where purchased. My old oven never had this happen. This oven is made like junk.

Less than 2 years - refrigerator Starts falling apart! Refrigerator needs to be Recalled! Ice maker stops making ice, Door handle breaks off with the plastic pieces still connected, and water dispenser plastic piece breaks off. Called Samsung, sends a technician. The technician sends pictures to Samsung. Samsung determines outcome despite the technician’s analysis and recommendations. Samsung blames their consumer. Samsung does not cover the any of the parts. Keep reading the reviews below from other customers. I wish I did! Samsung appliances are not built and made to last. Poorly and cheaply made with flimsy plastic that break off... The only use for this refrigerator is for a large paper weight. Stay away and Don’t waste your hard earned money. Period.

Our Samsung started making this popping sound three weeks ago. (2-3 pops per hour). I did a web search and found that many others are having the same problem. I called Samsung customer service, and was told the sound was Normal. I guess I am not quite understanding normal when it never made this sound before. I just wish Samsung would take our complaints and concerns more seriously. The sound can be heard throughout the house, its as if someone was sitting behind the fridge popping balloons. We never hooked up our ice maker so its not that. I will say that the fridge works fine in every other way. Thanks.

We bought all Samsung appliances for our new home. The fridge lasted 2 years, needed a new motherboard and fan. Our washer is the exploding machine, on recall, check if you have one... Our dishwasher broke 5 times in two years, we had to pay servicemen 120 bucks each time to look, motherboard, seals, racks, etc. Everything replaced. Samsung service said initially they would replace machine before one year, but it dragged out longer, so they said, Too bad youre no longer under warranty. It was never fixed. A so-called Samsung guy showed up, said we should not use Rinse Aid, causes bubbles. I laughed at him. No one from Samsung had anything on file he came to our home. I met two people last week at Lowes looking for a dishwasher, they had the same machine I did. We laughed. Never again. Samsung dishwasher the worst ever! Stay away!

I purchased a Black Samsung bottom freezer RB215ACBP and last year noticed the loud noise and the water in the veggie drawers as well. I also noticed the freezing under the drawers if it’s not frozen, it’s a ton of water. I called last year and customer service SUCKS!!! They were no help and told me to have someone come out and told me the motor was still under warranty. BUT if it’s not the motor, I would have to pay for the service call. Are you kidding me!? I was very displeased and to see all the complaints, I am very dissatisfied. And you would think Samsung would do something about this knowing there are so many complaints. I am not happy at all about this and if there is a class action suit, I am willing to get on the bandwagon because this is a 3-year-old fridge, and now this year (summer) seems to do it the most. And the noise is back, very loud like the motor is going bad, and the leaking water is back as well. And I should NOT have to defrost my 3-year fridge. Umm, don’t think so. I paid good money for this appliance and it’s doing these things. Umm, not good... Thank goodness for sites like these. Thank you.

Absolutely the worst appliances we have ever had! The refrigerator and the dishwasher were so bad that after THREE years we got rid of both and bought Whirlpool. Samsung would do NOTHING about either appliance and were RUDE! NEVER EVER buy Samsung!!!

Ice maker crushes when it should cube. The fan went out one month after the warranty expired 2 years. I think a refrigerator should last longer than that? Especially after spending $1900.00.

The dishwasher is fairly quiet. It has several wash options as well as a separate dry option. The racks fold down so you can put large or unusual shaped items in it. It is pretty but the stainless streaks more than I would have liked. All and all, it works good. I would recommend this dishwasher. Works better than others I have used. Fairly decent price for the quality you get.

RF266ABPN - Wrote a complaint on here in August 2013 about our Samsung 2-door fridge which kept pooling water and the back inside kept freezing with frost. We spent so much time always removing items, defrosting, scooping out water, etc. etc. UPDATE!! Finally hubby was able to fix problem himself. We have had no problems for 2+ years. He turned off energy saver mode and put paper clips in the drain tubes located at the bottom back of fridge to keep them open. They are used as spacers so probably any similar item would work. We are still not sure if the energy saver turnoff or paper clips did the trick but... after countless repairman and useless Samsung, just wanted to report what worked for us! No problems for 2+ years! I weirdly got a reminder about this review so came here and saw still horrific reviews... Hope this helps at least one person!Updated on 08/11/2018: We officially gave up on this refrigerator and brand in 2016. Our original problem (freezing/icing over) came back in full force, freezing, motoring, water pooling, even after my husband was able to temporarily fix it. Bottomline: We took it to the dump, This model is severely flawed.

I have had this refrigerator for a little over an year. My unit started make loud noises and stop getting cool. I had an repairman come out and he advise that this Samsung brand always have problems with the cooling unit. It had froze up. He took the panel down and defrosted it. Now 2 months later I am back at the same issue. Now its a bad odor and hot. The freezer is all good. This is crazy. After reading all these complaints I know now that I am going to have to replace my unit. I should stuck to my Whirlpool brand which last me for over 15 years and I only got rid of it to upgrade to this or shall I say downgrade. Samsung rs263tdb.

Beware > The drawers only pull out halfway making it inconvenient to put items in them and even more difficult to get items out. For example: a head of cabbage will not fit in a drawer. Beware of scraping your hand when removing items from the half open drawers. Ice maker malfunctions regularly: after dropping ice out of the ice dispenser and releasing the control, the dispenser door does not close fully, allowing warm air to infiltrate the ice storage compartment, thereby allowing ice to melt. The ice mechanism re-freezes the melting ice cubes remaining in the opening and in the storage compartment into a clump, preventing the further operation of the system. All frozen shut. Solution is: 1) empty the entire freezer and defrost for a few hours so the ice compartment can be removed, cleared of remaining water and restarted. 2) A service professional has to take apart the frozen mechanism and repair the defective parts. $$. Never again. P.S. Our Samsung printer/copier was also the worst. After the warranty expired it also malfunctioned requiring professional service. Also poor quality.

Bought this dishwasher 7 months ago and began getting error code 5C (clogged drain). I completed the troubleshooting per manual, found no clog, called Samsung for warranty service. One hour and a half wait so I set up call back. Agent called back, said she was not in dishwasher dept. and sent me back to call back and disconnected me. Set up another call back, same thing, since I purchased it from Costco I am returning it and buying a different brand, this is by far the worst service I have ever had...NO MORE SAMSUNG ANYTHING.

I purchased all Samsung appliances after remodeling the kitchen. I did not do my homework and purchased my appliances based on the name. Wrong thing to do. My microwave worked about 14 months and then it had the SE code. I called Samsung and they would not fix it as it was out of warranty. I had it repaired myself. The repair lasted less than 2 months when the microwave quit and the SE code appeared again. So I have used for the past 3 years a reliable counter top microwave while I have the Samsung microwave over the oven and it does not work. Sad. I also purchased the refrigerator, side by side with ice and water in the door. The refrigerator just like the microwave started making this awful noise. It over freezes things no matter the setting. The ice maker quit, and again Warranty so Samsung says its my problem. I thought this was a quality company with quality merchandise. Please read the reviews and do not purchase Samsung. I could kick myself for not purchasing Kenmore. That was what we replaced when we remodeled. Our Kenmore Side by Side Refrigerator was almost 30 years old and still worked. Never had a problem with it. My sister took it for herself after we replaced it with the Samsung and three years later it is still running great. I am very upset and totally dissatisfied with my Samsung purchases.

We purchased a side by side refrigerator from Lowes in Oct. 2012. Last year the refrigerator side build up ice and it stopped cooling. We had to purchase an extended warranty ($388.95) and have a subcontractor come out and repair it. At the time he said it was a known issue and more than likely it would happen again. Sure enough 10 months later we are having the same issue. A different subcontractor came out today and had to order the parts. This service tech said it was a known issue with Samsung refrigerators and more than likely it would happen again. I called the extended warranty Samsung Protection Plus and was told the part would only be guaranteed for 30 days and referred me to the main Samsung customer service. I spent over an hour on the phone, mostly on hold only to be told by the Executive Customer Relations Department that there is nothing they can do for me. The only way we can have repairs covered is to purchase another extended warranty (another $388.95). I will never purchase another appliance from Samsung.

Worst fridge ever, DO NOT BUY A SAMSUNG FRIDGE! When you use the ice maker water always comes out first. The ice maker constantly freezes up eventually to the point it will stop working. The fridge stopped working (under warranty). It took 5 visits and over 5 months for them to finally fix it.

Samsung 4-door fridges ice maker is junk. $2,000 Samsung fridge breaks after 2-1/2 years! I had a Maytag for 22 years and it never was serviced and was still running fine when I retired it for peace of mind. Enter Samsung - so much for peace of mind. Ice maker began leaking before a year was up. Kept removing ice buildup. But at 2-1/2 years, the ice maker quit working. Motor was bad. Water sprayed around tray from supply hose encased in ice. Locked ice tray in place, so couldnt remove. Stopped producing ice. Service rep was good (no complaint), but cost quoted at $300 for service call and new motor. Water supply hose issue cant be resolved. Obviously, lots of ice maker issues posted here. Shame on Samsung. Cant make ice; cant make phones.

Drain freezing up causes ice under drawer. Requires manual defrost! Do not purchase this brand! I have experience with two three door models and both have same problem! Google Samsung water under drawer to see many reports!

Samsung dishwasher DMT800 RHB - We bought this dishwasher less than six months ago. Nothing but trouble. After four months, the pump went out. The pump replacement part was out of stock. It took two weeks to get repaired. The repairman fixed it, but it is much louder now than it was before. The repair was completed last week. Now it is not cleaning dishes - they go in dirty and come out dirty. When you call for service, they keep you on hold for fifteen minutes. Stay away from Samsung.

This is by far the worst waste of $849 I have ever spent. Does not clean. Spot weld broke on inner seal which interferes with removing lower dish rack. Constant error codes have to keep unplugging to clear. Dont buy this piece of crap. I would rather flush my 849 down the toilet than buy a Samsung dishwasher. Purchased a new GE today. I am going to use the Samsung for target practice.

Bought the unit last 2014 and started using it when we moved into our new unit in July 2014. Within 2 years, stains and discoloration appeared on both doors. In April 2017, have shelled out 1k plus for a replacement of what they called sensor, cause my freezer is not functioning. In less than 1 year, as of this writing, March 2018, it malfunctioned again, cant produce ice cubes and the whole unit is not cold enough to cool a pitcher of water. The mechanic from their authorized service center, checked it up and gave me an estimate amount of PHP5,000 to replace a leaked hose etc. I will now spend 6000 plus for a unit that I have used only for less than 4 years. I would rather buy a new unit if I have an extra money, and if I do never would I buy any appliances from this brand.

Samsung needs to stick to electronics. Wish I had read customer reviews from https://www.consumeraffairs.com/homeowners/samsung-stove-oven-range.html before purchasing. On October 15, 2015, we replaced a perfectly good stove top that we had for over 10 years because the oven was broken. We were quite excited to have a working oven, but were quickly disappointed as it was not heating properly. Additionally, the keys on the display were hard to push, the fast boil feature does not work, and the stove top is starting to show signs of cracking from heat (something many consumers are complaining about). A technician had to replace the display, the main board, and two probes on a six month old stove. He needs to come back to fix the fast boil and submitted pictures of the cracks to Samsung Product Review to approve. Samsung claims its aesthetic and wont approve the replacement. If you look at the other complaints, you will see that it eventually cracks completely when you least expected. Our range is less than six months old and already has caused more issues than any of our other appliances that are over 10 years old. I suggest Best Buy take them off the floor. I forecast that Samsung is a range away from a class action lawsuit.

VERY disappointed with Samsung. We purchased all Samsung stainless steel appliances less than 4 years ago. ALL have had continuous problems. Fridge ice maker always jams up with ice and cracked the inside, Back panel of the fridge freezes up causing the fan to stop and have to unthaw entire fridge every time. (Bye bye to all your groceries while it takes all day to warm up). Dishwasher racks now need tie straps to hold them up as the brackets continuously crumble into pieces, and we have had to take off the front panel and fix electrical problems, door seal leaks and dishes are ALWAYS coming out dirty. Tried every brand of soap, jet dry, even rinsed dishes before they go in. We even have the one that is suppose to gar-borate your food, doesnt work! Samsung STOVE: electrical plug melted my toaster cord, glass top cracked on its on, Yes, Im very careful and it didnt have a scratch on it, ON ITS ON, while warming up, it cracked. Im very disappointed and hope NO ONE buys from them. What a waste of money when they cant even make it 4 years. And dont bother phoning into Samsung, They are absolutely no help if you are past 1 year warranty.

Purchased a new Samsung refrigerator about 2 years ago and now the glass shelf that holds the crisper drawers is broken on the corner and the rail that the crisper drawer runs on is broken where the screw hole is broken where a worker had screwed it in too tight. The rubber gaskets are coming apart as well....This refrigerator cost was over $2000.00. Called customer service and they said TOO BAD out of warranty ....Model # RF267AEBP. Someone needs to get a class action lawsuit going on this and let all of us know...

RSG257AARS/XAA - I purchased my Samsung side by side refrigerator in 2012 and the ice maker has given me trouble numerous times over that period. This last time, it would only make a tray of ice if I hit the reset button. I was told I would need to call a repairman. The service call was $79 and the part will cost $207 and will not be available for a week. I will not buy another Samsung product.

I purchased the Samsung 30-in 5 Burners 5.8-cu ft Convection Oven Slide-In Gas Range (Stainless Steel) Model #NX58H9500WS and I absolutely love it. The burners exceeded my expectations. The stove is very large and can cook multiple things at once. The stainless steel looks beautiful in my kitchen.

Our 2-yr old RF197 has failed 4 times. At the first failure, at the one year point of ownership (the minute the warranty expired) and after a lot of time spent badgering Samsung, they agreed to pay for fixing the ice-backing up on the interior back, and stopping the water collecting on the fridge floor. But the repair didnt work. Again back to badgering Samsung - a terrible, terrible company. I hear there is a class action lawsuit; we plan to get in on that now. Also our atty. is pressing Samsung corporate starting today. Outrageous, because it has broken again! We paid $1300 for this junk in 2011! Recently, we arranged with them to receive a prorated refund to discard/return to them this lemon. They agreed. Yesterday, a new, very rude, sweet-voiced stumbling employee in the exec office, reading off a sheet that had nothing to do with this case said, Not approved even though we have sent the receipt properly and were told (and it is recorded on our ans. machine) that they were in the process of arranging the refund. Avoid this company! We plan - and please all of you do the same - to report to BBB and to our state Attorney General Dept of Consumer Affairs. This could be rampant fraud by Samsung and needs to be investigated. Tell everyone you know, to exert widespread political pressure. When in the store, tell others looking to buy to avoid Samsung. Check your state: many states require a better warranty than that granted by Samsungs warranty and you may have more rights than that limited Samsung warranty. Best of luck to everyone. What a racket. Our previous 2 refrigerators lasted 25 years with not one repair! We will post what we find out.

I appreciate the scale of cooking control with this appliance. Food preparation can easily be controlled to complete an entire hot Meal. If the stove can’t do it youre not reading its description from frying to baking to food dehydration and air frying in the oven.

After a year, this dishwasher has stopped working. Customer service informed me that it was out of warranty and offered no real troubleshooting help. I was told to unplug the machine for one minute to see if the dishwasher would reset. No it did not. Obviously from the reviews, this is a well-known issue with Samsung dishwashers and unless the problem occurs within a year, you are own your own!!! DO NOT PURCHASE SAMSUNG APPLIANCES.

What a nightmare this Samsung fridge is! The compressor went out, the ice maker stopped making ice, & the coils freeze up and the fridge doesnt cool! I recommend filing with the BBB or your states attorney general so our voices are heard.

Its taken over 10 weeks to get my fridge repaired. I have called Samsung every day and spent hours on the phone. You will get a new person who acts like they are helping you. End result still not fixed.

We totally remodeled our kitchen and purchased new stainless appliances. The refrigerator is a Samsung. We paid for it in November of 2014; it was delivered in February 2014, installed in March and began being used on a full time basis on May 23rd of 2014. We had problems beginning immediately and still are having problems. The problem is the ice-maker. We have been told by one repair person Americans like too much ice but he replaced the ice maker which continued to make twenty six cubes a day. I went to the Lowe’s store manager who was to do something but failed to (big surprise there). We waited three more weeks and complained again and asked for another service provider at the encouragement of friends. They were busy and took three weeks to arrive. They ordered a new motherboard which was installed four weeks later. For the month of November and December of 2013 we actually had ice! Then it started coming out crushed and no cubes. Out comes another guy who says it is the auger… Called Samsung and asked for it to be replaced - got nowhere. Repair guy is coming tomorrow to install the auger. The bad news our warranty is gone as of February 7th. Talking to Samsung is like talking to a repeating robot. Now I have spoken with several people who have had ice problems with this model from day one. I am hoping between Lowes and Samsung someone is going to do the right things. I have owned six new refrigerators in six homes and never been through anything like this. To find out Samsung is aware of the defect is even more upsetting. My only choice at this point is to buy a new refrigerator and employ someone to drop this one off at the Lowes front door. I am still paying for my very expensive remodel and intend NOT to pay for the refrigerator. Lets hope someone steps up to the plate real soon!

I spent over $3000. For a Samsung refrigerator which has an ice maker that constantly freezes up. I purchased a service agreement with Best Buy who in turn sends out a Sears service technician. This is an ongoing problem with Samsung refrigerator ice makers and they have no clue as to why this is happening. My ice maker still doesn’t work and the service department claims that the part is back ordered. Do yourself a big favor and do not buy a Samsung refrigerator. I am a licensed refrigeration engineer with the City of New York and I have never dealt with a major corporation that doesn’t care about customer care. By the way the refrigerator is only one year old.

Fridge model RB194 ACRS - Very disappointed with this product, just 2 years old, thought I had done all my research before purchasing. Freezer is working correctly but fridge not cooling. Cost of $1500 and our 30 year old fridge works better than this one. I am not the only person with these problems..

This Samsung refrigerator is absolutely the worst on the market! We have spent more in repairs than the Refrigerator cost new. Starting with freezing up four times, to broken plastic parts, broken glass, and now a broken bottom freezer drawer. I would avoid at all cost. A pile of GARBAGE. If you could rate zero stars, that is what I would rate it.

We purchased a Samsung side by side at Conn’s a few months ago and specifically chose Samsung over the other brands because we had good experiences with phones, a TV and a number of other items from that brand. Well, 2 weeks ago, the refrigerator quit working and all of our food went bad. At first, I wasnt concerned, because it is still within the warranty period. I called Conn’s and they started the repair order. The problem came when Samsung couldnt find a local service provider to come out and repair it. Last week, they told me that they would allow us to exchange it for a new unit if they didnt find someone by Monday. Monday, they said they were still processing the claim. It has now been two weeks and Samsung says that it will take up to 7 more business days for them to decide what to do. In the meantime, we have lost a couple of hundred dollars worth of food and havent had a working refrigerator in weeks. I understand that things happen, but when you pay to purchase a fairly expensive appliance new from what is supposed to be a reputable brand, you expect that issues will be taken care of in a more timely manner. Eating out is costing us even more money and I dont think it is unreasonable to expect that a refrigerator can be repaired or replaced within the first two weeks.

Samsung is terrible. My refrigerator freezes up constantly and makes terrible loud sounds. I have to constantly defrost it. Now the temporary repair is not lasting not even one week. It’s a defect with the French door style. And they won’t recall it. My stove is Samsung and I hate it as well. It’s hard to adjust the temperature settings on the burners.

The Samsung stove has a lot of temperature controls for different cooking. The convection oven performance is great, food comes out perfectly, and evenly, browned. There is a griddle which grills, also great for pancakes, bacon, eggs. Large enough to hold all at the same time. Yes I love my Samsung range.

I bought my Samsung refrigerator as a four piece package from Home Depot. Ice maker freezes up and needs to be defrosted every few weeks. Now the entire unit needs evap fan cover assembly, temp sensor, bi metal drain tubes and drain heater. The entire unit is poorly designed. The repair service calls it job security. This is a $500.00 cost. I cant afford to get the heating unit for the ice maker so Ill continue to defrost it on my own.

We just bought (September 2019 ) a 23 cu ft Samsung Model RF23R6201. The freezer operates at 15 degrees Fahrenheit higher temperature than it should!It is supposed to be at minus 5 degrees Fahrenheit but it is actually at plus 10 degrees Fahrenheit (I have verified this with two Refrigerator Thermometers). A Samsung repairman came by a couple of days ago (after a one week delay!) and supposedly fixed the problem with a software update which did not improve the performance of the Refrigerator at all! Needless to say, the ice maker does not work either! Furthermore the Refrigerator (deceptively?) indicates an inaccurate value for the freezer temperature. STAY AWAY FROM SAMSUNG REFRIGERATORS! (I doubt I will ever buy any SAMSUNG product.)

Unfortunately made a poor decision in purchasing this refrigerator. Samsung is very good at making excuses for the problems occurring. Too bad so sad. Noise in the back, rattles. Its your water pressure causing that! Ice maker shoots ice all over. Love having to wipe the floor every time I get ice. The settings are for cubed and crushed but good luck getting cubes as the crushed continue to fly. Expensive lesson learned.

We have had issue with Freezer part of our Samsung french door fridge. It continues to freeze up, developing frost & ice to build up. Samsung has no customer service to speak of...

We purchased the French Door/Freezer on Bottom from Best Buy. 2 ice makers! Model Number RF28MFEDTSR/ AA. It has the ice maker in frig. area and one in bottom of freezer. 5th day of owning it... filter light came on -- upper ice maker jams every other day -- crushed ice portion has never worked -- its not crushed -ever. And it takes over 2 mins for 4 oz... (yeah youre standing forever for sml amount). Long drawer/fresh veggies or whatever... becomes frozen constantly -- we are weekly taking everything out to get all the water and ice out! Funny thing is we did a consumer report before buying a Frig. This model was new on market and very expensive. Its a piece of junk. Samsung should recall all of these -- its obvious there are hundreds with same problem... Oh yeah -- we also bought washer (front loader) dryer both with all the bells and whistles -- from Best Buy -- (Dryer only goes 40 mins in 1 setting) - its takes almost 2 hrs to dry 10 towels -- (Electric) -- after 3 months... washer doesnt hold as much as its supposed to! Again paid a fortune for all 3... new on market! Honestly wished we had our old Kenmore products back. You couldnt pay me to buy a Samsung product ever again.

My Samsung RSG257AARS (purchased 2013) counter depth refrigerator completely turns off (front display, interior lights - both sides, and compressors) when outside temps start to warm up. This happened 1 time approx. after a year of ownership, already out of warranty by that point by the way. During the cool months it never shuts off. Again a little more frequently the following year. Now the first warm day in April its already started again.I have tried contacting their Samsung customer service line, which they told me it was out of warranty of course, I would be responsible for all charges. The Authorized Service center would have to Diagnose the problem, I will have to miss a day of work $$. Then order part, reschedule repair, miss another day of work $$. Pay for all of this and pray it fixes problem. The ice maker has never been sufficient during the months when you need ice the most, this has been a constant complaint on many forums. Totally dissatisfied with this product and will never purchase a Samsung product.

Bought new fridge (Samsung side by side refrigerator model # rsg307aars) in 2012. Ice maker would not dispense ice. Called Samsung. They sent repair people 3 different times and was unable to fix problem. Told them I wanted a new unit. They delivered new unit. It had the same problem. Unit had a one year warranty. When they brought new unit that was part of the original warranty of the first unit, when that one year is up, Samsung could care less about you or what you bought. I would not recommend Samsung to anyone. Pos!!!!

Bought the refrigerator (Samsung Model RS2556SH) on 10/15/2004 and, except for the ice maker and the fact that its a bit noisy, it has worked well ever since it was installed. While the ice maker does make ice, there is usually a mixture of crushed and cubed ice and the selection setting doesnt make much difference. Im writing the review because, after reading the reviews posted on this site, I felt I should offer a positive review and let readers know there is at least one person whos had a fairly good experience with a Samsung refrigerator.

We enjoy cooking on our 5 burner gas range. It really fits especially when cooking larger meals. The food taste better when cooked on this stove. We normally have an electric stove.

Hello, we purchased the Samsung 30.5 CuFt French Door Refrigerator Stainless Steel Model Number RF31FMESBSR in June 2013. It looks like there is some manufacturing defect as we see the water leakage and rust on the backside of the refrigerator. Thus anyone else is facing similar issues? We had 1-year manufacturer warranty and 60 months protection plan from Home Depot; however, in this specific issue it was a little difficult to notice the problem since it was on the backside of the refrigerator and as you know how many people go and look at the backside of the refrigerator once its install. As per the Samsung service company, other consumers also had similar issues. However, Samsung is not taking any actions to resolve the issue citing the refrigerator is out of warranty.

We have had our french door refrigerator serviced 3 times and need service again. First time was the ice maker. They have to replace the whole unit. Then the computer board went, not once but twice. Now the top half is not staying cool. For the price we had paid, this should not have happened in only 5 years. The repair cost so far has been over $1,000.00. If there is a class action against Samsung, I would love to know. I would love to get my repair cost and the cost of the unit reimbursed.

Samsung Refrigerator RF 267 Series. We have been very unhappy with our Samsung Refrigerator. We bought it approx 6 years ago and have numerous expensive repairs. A new refrigerator should not require costly repairs to keep it running. Our last repair replaced the guts of the refrigerator and an ice maker part - approx $600. This is just to keep the thing running! We have had to replace 3 of the plastic side shelves (at a heft cost) because they are so cheap that they just broke apart with regular use. DO NOT BUY A SAMSUNG REFRIGERATOR unless you dont mind constantly putting money into it.

STAY CLEAR. We replaced all of our kitchen appliances in 2014 with Samsung products including a fridge, stove, dishwasher, and microwave. This has turned out to be an expensive mistake. The 1 year warranty covered the first year of problems. Since then we have had to spend hundreds of dollars to keep them running.

Samsung digital stove model number-joz17dcc600113x - Where do I start? Very first month, it had to be repaired. By the second year, the circuits would make a popping noise. Few weeks later, completely fried, no pun intended. Horrible!

We bought a Samsung refrigerator, model RS2630SH and have had multiple problems with it. Like many others who have reviewed Samsung refrigerators, ours too leaves water and ice at the bottom of the unit. You have to get a rubber hammer sometimes to dislodge it. We have had the compressor fail, and the unit stills gets hot. We had to pay for all repairs as the warranty is worthless. The ice maker freezes up. I could go on and on. We also bought a Samsung dishwasher. It does an extremely poor job of washing dishes. In fact, you have to pre-wash everything by hand. We will never buy a Samsung product again.

I purchase a Samsung refrigerator on June 31, 2014. The ice maker bucket has never been able to be removed. I had Samsung service twice, refused to come again. A & E factory service replaced the ice bucket still unable to remove it. I wn into the refrigerator tonight Oct 21, 2014, the piece that holds the doors together fell apart. This model rf23hcedbww french door is a hunk of junk. Didn’t even last for 4 months, I paid $ 2000.00 for nothing! Samsung customer service is awful!

I really love all the features. The timer is great. The best thing about our Samsung range/stove is the griddle in the middle! Its a long burner that you can put a griddle on and use for pancakes. Total game changer!

Reviews of product led me to purchase. I like how big the oven is too. Lots of room underneath the oven too. Has easy clean stove top. The price of this stove/range was well worth the money spent. I’ve bought Samsung product in past and they stand. Y their product.

Samsung Model RF260BEAESR/AA: The area under the vegetable crisper continues to ice up and then the drawers get stuck. The concern is where does the water come from to freeze up. I see where others have already complained about the issue but it would be a customer service if Samsung would post the reason(s) why this could be happening and how to address it.

I had a very bad experience with all of my home appliances. All Samsung especially, fridge and washing machine. I bought all my new house appliances from Samsung just only a year ago and now the washer and fridge are completely broken. Samsung customer service sent to my house a technician who came to fix it 4 times. Each time he said I have to change a certain part of washing machine. He has replaced everything in washer (board - hose - door assembly - filters) and finally he said, It’s manufacturing problem and you have to ask Samsung customer service to replace it or compensate you, but now and after 2 months of suffering with them, they refused and they want to try again to fix it. The customer service said, This is our policy to try many times. I can’t believe myself. It is a bad system for bad company. I do not advise anyone to deal with this deceptive company.

The management company for my apartment purchased for me a Samsung Microwave model 18H704SFS in Sept 2015 from PC Richards. Since purchasing, it has stopped working three times and required service. The problem is with the sensors on the door which have been replaced only to fail again. My old cube microwave (thank God I saved it), which I had for over 15 years, never failed me... and I have had to bring it out of storage each time my new Samsung decided to stop functioning. Wonder of wonders, it still works perfectly unlike my nearly new Samsung.Even though I purchased a 5 yr warranty, all this costs me time in multiple appointments and return visits with parts ordered, not to mention all the phone calls. I just now turned to ConsumerAffairs to read Samsung microwave reviews, something I should have done before I bought Samsung as I see other persons with the very same complaint. I have a Samsung phone which I like. The microwave, however, seems to be a loser. Buyer beware!

In 1st year the refrigerator quit cooling. Took several phone calls to Samsung and about 3 weeks to get them to come and repair it. Lost all the food in the Freezer.A month later have a puddle of water in front of it every morning. Made several calls each more than half hour and nothing is done. Asked them to let me speak to a supervisor but they wont. Totally dissatisfied. No more Samsung ever in my house. If you want to get a good product please DO NOT BUY SAMSUNG. You will be sorry.

I have been happy with my Samsung until now. I have had my ref for 5 years. Every day or two, I noticed water standing near the bottom. I started blaming my poor dog. It wasnt the dog! Water is leaking out from under the bottom drawer (freezer). Ice is accumulating around the freezer door where the rubber meets the plastic. Cant figure out actually where water is coming from. After reading all of the comments on this board, this appears to be a problem others are experiencing. It sounds as if there is no help from Samsung. My ref is out of warranty. I guess Ill just keep mopping up water.

My six year old refrigerator has always been trouble - ice maker - water freezing inside or leaking outside - door open warning coming on when the door is not open, making loud humming noises. Spent too much money on repairs. DO NOT BUY A SAMSUNG REFRIGERATOR. READ ALL THE REVIEWS. NOT A GOOD PRODUCT!!!

My appliances are not a year old. Spray arm fell off dishwasher. Microwave is a piece of garbage. Refrigerator/freezer makes so much noise that we have to close our bedroom door to sleep because it sounds as if someone is trying to break in. I am so disappointed. I have had to call Samsung for support and am amazed. You can not understand the service representatives. The service representatives know absolutely nothing and continuously put you on hold for long periods of time. Who has time for this? Many dont they stand behind these supposedly top of the line products that cost a fortune? What can I do?

When our refrigerator quit after 24 years, I was excited to receive our new Samsung refrigerator. The unit was on sale, but my particular unit had been mislabeled in the store, so the salesman gave me the listed price. Perfect! Well, less than 8 months later, the ice maker just quit - on the day of our Thanksgiving dinner. I read all the literature and watched the videos via the QR Codes. My husband and I both reset the ice maker and waited 24 hours. We changed the water filter, even though no indicator light suggested it needed changing.My first call to Samsung left me beyond frustrated. When I asked to speak to a supervisor, I was told no one was available. This technician (I use this word loosely) had me repeat everything that I had already done. Then she finally told me to turn the ice maker off on the door panel and wait 90 minutes for it to start making ice again. When I asked how it would possibly make ice when its off, she just kept repeating her instructions. What did I do? I turned the ice maker off. I wondered if this was some hard reset that wasnt listed in any material.Then came call number 2. I turned the ice maker on and gave it a little time. Nothing. I told the second Samsung person what the first person had me do. He said, Well, your ice maker wont work if its turned off. You think? He started asking me to do everything again...checking filter, resetting machine. He then asked me the temp settings. I told him -2 for freezer and 36 for the fridge. He said I needed to change the fridge to 37. When I asked him why setting my fridge one degree warmer would help, he had no answer. He then told me to wait 2-3 hours and call them back if it was not working. I said, Look, Ive been doing the same procedures for over 24 hours now. Cant you schedule someone to come fix this? He then informed me that it was procedure.Call number 3. When the third technician started to ask me questions, I cut her off. I explained that I wasnt going to repeat everything again for a third person, especially when my husband and I had already performed the same steps the day before. She apologized and told me that someone would be in my area on Friday, but the service department would call and confirm. I received a call from their service department. It was an automated message, asking me to wait. When nothing happened after several minutes, I hung up. On the second call, I decided to put my phone on speaker and go about my tasks. After 30 minutes, no one had picked up! I then called them back. After a few calls, I finally reached someone. I was told that they did not have me down for service for Friday and that the next available day would be the next Thursday.So, we are now waiting to see if someone will actually show for Thursdays appointment. I cant believe that something is broken in such little time. I usually read reviews before purchasing any big ticket items. I didnt with this purchase. When your fridge goes out, you simply go out and get one, preferably one that can be delivered quickly. I wont make this mistake again, and I definitely will not be purchasing a Samsung! I dont see how this company is going to stay in business with poor quality and poor service.

I purchased model# SMH1816S a little over two years ago and it just died on me yesterday. Of course, Samsung was no help because the warranty has expired on it. I am very angry and dissatisfied with Samsung products because they have proven to be crap -- and have a comically short shelf life. This breakdown comes only two months on the heels of my Samsung range breaking down and having to be serviced. All of my products were purchased at the same time (microwave, fridge, range) -- now I can look forward to having costly repair bills into the unforeseeable future. Im dreading the inevitable breakdown of my refrigerator soon. As expensive as Samsung appliances are, I just expected for them to last a lot longer before needing servicing -- say maybe 5-10 years. My previous Kenmore products lasted over 10 years without needing repairs. I will definitely not be purchasing anymore Samsung products! And their customer service sucks -- they should honor their products for a lot longer than 1 year. Oh yeah... they offered me a Protection Plus plan for $288 -- I can buy a new microwave for that price!

RF4287HA Refrigerator cannot be repaired - 2 1/2 years old. Loved this refrigerator until I got error code on display one day. Called for Service. Technical came and said unit could not be repaired. He called Samsung and after they spoke, he told me Samsung would call to make arrangements to exchange unit. Told they would even take the old unit back at the same time. Received call today from Samsung requesting receipt. I was then told that Samsung will only be refunding me for the purchase price prorated from the time of purchase. I feel like I was misled and that Samsung does not stand behind their products. I will now be going out tonight to purchase a new refrigerator. It will NOT be a Samsung.

Like the others who have purchased a Samsung refrigerator, I also had water in the bottom of the fridge, water in the crispers, ice maker that hardly ever works. Loud noises when it does work. I have several costly repair and still having the same problem. I am done with Samsung and would never recommend or purchase another one of their products.

Purchased Samsung 4 door refrigerator and since then we had ice in the beginning it stopped. We called the service once and the ice maker was full. Dont know why it was full and he did a full defrost and left. Since then the ice box was empty. Never made ice. I am very sad.

I purchased a Samsung oven just over a year ago. I don’t bake very often so I did not notice the oven has a problem with the temperature. When setting the oven temp. from the get go the panel reads 150 degrees. When the oven ready alarm beeps, the panel displays the desired temp., but the actual oven temp is over 100 degrees less. The oven continues to heat towards the set temperature and reaches it @ 4 minutes later. After & 3 minutes the temp starts to decrease, eventually decreasing by 20 degrees, a temp that it then maintains. I had wondered why the few attempts to bake a cake or two muffins were not successful. This oven is awful and I am stuck with expensive repairs. Don’t buy Samsung appliances! They are truly awful.

There are a couple main problems with the refrigerator (Samsung Refrigerator Model RF323TEDBSR/AA):1. There is a design flaw in the upper ice dispenser. When you select cubed ice, the dispenser crushes about 1/3 to 1/2 of the ice cubes. The problem lies in the design of the module. The opening to the ice chute is just too small and/or too close to the crusher mechanism which is just above the ice chute. The auger feeds more ice per given amount of time (seconds) than can fall through the hole to the chute before building up a pile at the hole. As this pile of ice builds up, it eventually begins to feed into the crusher mechanism. This results in about one third to one half of the cubes being crushed. Samsung technical support asked us to empty and reset the ice module but it made no difference. Finally my wife called them and had to escalate to the upper tier of support and they sent a second module but we found no difference in performance.2. The second problem is with the overall quality of the refrigerator. The hinge/pins for the drawer lids broke within the first couple months of ownership. These are little plastic pins, which are about 1/2 the diameter of a pencil, that allow the clear plastic lid to swing open upward when you pull the crisper or meat/cheese drawers out. I fixed them by drilling them out and inserting a wooden dowel rod and securing them with some industrial strength glue. Theyve held for almost a year now like that.3. Finally, the silver finish is flaking off the control/menu panel. This is a cosmetic flaw I understand but for a 1 year old product this is absolutely unacceptable. Samsung refused to do anything for us on this and my wife was adamant that there should be some replacement part shipped but they refused.Overall we are finding out that the refrigerator is just poor quality. We purchased the refrigerator because it had all the features we wanted. The second ice maker in the lower freezer drawer was a big reason we bought it. Now we have to open that drawer and dig out the ice cubes for our drinks if we dont want crushed ice which is all we can get from the front dispenser.I also wanted to make a comment about the water filter. The Aqua Fresh filters that are rated to be a match for the Samsung model HAF-CIN are of poor quality. I had a 3-pack of filters and the first filter worked without any issues for many months. Then the indicator light came on telling me it was time to replace the filter. The second and 3 filters from that pack leaked water into the drawer just below the filter. I ultimately had to replace them with the Samsung filter. This is not a Samsung complaint, but rather for information so others know my experience with the off-brand filters.

I bought a home where former owner installed a Model DMR577XXX Samsung Dishwasher. From day one, food particles were all over the glasses and dishes. Running it again or on Heavy does not help. I had it serviced for replacement of upper spray arm, but no improvement. Im ditching it and buying a new one after reading all of these reviews from owners with the identical complaint. It is humiliating for a guest to see those specks of food all over the glasses and dishes. I always scrub my dishes down - the food specks are coming from the water in the dishwasher somehow. DO NOT LET YOUR WORST ENEMY buy one of these pieces of junk. OH, and the cycles run FOREVER - Plan on letting it run all afternoon before your dishes are ready so you can use them for dinner!!

It was purchased to replace a worn out GE microwave. It works fine but the rotary plate in the middle is smaller than the GE so that is taking some adjustment. It has three less auto buttons (no baked potato button, etc.) but we are adjusting to that as well. Overall, we’re happy with it. Now we just need to buy a new dishwasher, gas stove, and refrigerator to match???!

We purchased a 20 c.f. French door, bottom freezer, Samsung Model RF217ACWP refrigerator on August 11, 2013. It was delivered to us on August 14, 2013. We are not happy with the continuous obnoxious noises this refrigerator makes - a very high pitched noise, a rattling noise that gets progressively louder, and a noise like water running. It is constant noise any time this refrigerator cycles through whatever the cycle is at the time.The drawers in the freezer compartment are iced over all the time and have been since day one. This does not seem normal. On Oct. 11, 2013 we went to the Sears store where we purchased this refrigerator to discuss returning it. The salesman told us no problem since the refrigerator was so new but he had to call Customer Solutions to get it scheduled for pick up.Customer Solutions informed us that since it had been more than 30 days since the purchase, we would have to pay a 15% restocking fee unless we have a service technician look at the refrigerator, that this would be the way to avoid the restock fee. We have no intention of keeping this refrigerator and no interest in exchanging it for the same Samsung product. We wish to return it for a refund so that we can purchase a US made.It appears that Sears has recently (October 06, 2013) changed their return policy on appliances. At the time we purchased we were told that we had 60 days to return. On October 11, 2013 the salesman at Sears was very surprised to hear that Customer Solutions was requiring us to have a service technician look at this refrigerator to avoid a 15% re-stock fee. Seems that Sears can change their return policy and make it retroactive. We have read the many complaints concerning Samsung refrigerators, Sears, etc. We would be interested in joining a class action lawsuit against Samsung, Sears and anyone else selling this inferior product.

We purchased a set of Samsung kitchen appliances. Unfortunately, we purchased these before we moved into our home and shortly after we began to use the appliances, the warranty on some of the appliances had expired. Fortunately, the microwave had a longer warranty and we were able to have that fixed without charge. The dishwasher on the other hand had been one issue after another. We have had to make 3 service calls at our expense and the problem is not yet fixed. We have already spent enough to have purchased another dishwasher - and all we have to show is a broken dishwasher that can not wash a load of dishes. Very disappointed with this dishwasher and after reading the reviews of water soaked floors, I am afraid to risk having it looked at for the 4th repair... Probably better off to just purchase a new dishwasher, but what a waste of money this has been.

Purchased Samsung Model #RF24FSEDBSR French door refrigerator in 2014, and shortly after began having numerous problems with both the ice maker and the overall temperature control. Had a factory authorized service tech come out, who told us the ice maker is a defective design for which Samsung has no solution. He stated he has seen hundreds of these, and there is no fix. The ice maker does not make more than one batch of ice each 24-hour cycle (sometimes not even that). It will not dispense cubed ice (crushes it every time), and water runs out of the dispenser, filling the glass with ice and water. It freezes solid, thaws, and then freezes again, requiring that we defrost the ice maker every other day. (Are you freaking kidding me??!!)The temperature controls are fickle, often not holding the temperature at the setting selected. This refrigerator was purchased as part of a total kitchen remodel, and we thought we were getting a great value. Instead, it has turned out to be a huge POS costing us money for attempted repairs and a great deal of frustration. I will not buy another Samsung refrigerator again, and I will discourage everyone I know from ever doing so. Their claims of reliability ring hollow, and their customer service on this product is nothing but a cruel, pathetic joke. Do not buy this, or any other Samsung refrigerator.

Dishwasher not even 2 years old and have had repair person come 3 times. This is the last straw. The unit will not turn off and saying there is a leak but tech still wasn’t sure what was wrong with this piece of expensive **!!! Will never in my life buy Samsung products again!!

The refrigerator is good but freezer part is too small. The Samsung customer service is the worst and I will probably not buy any appliance from them again.

We purchased this range 08/2014 after much research and deliberation. The burners are impossible to regulate. First theyre not hot enough, then theyre waaay too hot and your food is burned. Same thing with the oven. You really have to keep an eye on your food. The latest issue came when I used the self cleaning mode. The entire control screen went dark/blank and I couldnt open the door.I called Samsung thinking there must be a quick fix, but NO! They want me to pay for someone to come out and service the appliance even though I did nothing wrong and the product is less than 2 years old!!! Come to find out, others have had similar issues. I am waiting for a supervisor at Samsung to call me back and have also contacted Pacific Sales, where we purchased the product to see if they will stand behind it. I will never purchase another Samsung product, NOR will I recommend one.

There isnt a whole lot of space to store food. The freezer is also lacking in space. The outside appearance always looks like it hasnt been cleaned and it would be nice if magnets would attach to it.

I bought the side by side fridge in 2011, and it never gets cold and some yellow stuff on the freezer bottom. Called Samsuck out. They told me there was nothing wrong with the fridge but he also found a crack in the bottom of the freezer. I asked him why does the fridge when its turned down as far as it would go but would not get it cold cold like my Whirlpool did and my Kenmore elite did? He said thats the way Samsuck does their products. I will never buy a Samsuck anything ever again. Whirlpool all the way. Im tired of import cheap ** products!!! Now its time for a new fridge. What a waste of money. Thanks Samsuck.

We bought a refrigerator in June 2012 and it stopped working in November. We used the warranty service and they came out and stated they had to order a part. We already lost $200 worth of food and had to cancel our family Thanksgiving at this point. The part came in on 11/20 and the service company sent us a link to make an appointment. We selected an available appointment on 11/23 and took off work to be there. The service folks (Tech Pro Plus) never came. We looked online and they had changed our appointment to 11/28. After hopeless calls to the service company and Samsung, evidently the service place was closed that day. We went back to the link and scheduled an appointment for 11/26. Again, took work off to be here only to find that they again changed the appointment to 11/28. Samsung stated they have no control over the service company and that is garbage. Any company you use is a reflection on you! So incredibly disappointed and feel like weve been taken advantage of with this warranty service.

Fridge is nice looking but makes a lot of noise which they say is normal. I think not. The gadget that closes the french door is already broke on a fridge less than 2 years old. Samsung makes a nice looking refrigerator but quality is not there. Not sure I would ever purchase another one.

In good faith we purchased a Samsung refrigerator in June 2013 from Home Depot. We purchased the extended warranty - we have had use this warranty for repairs over 10 times in under 5 years. On May 5 2018 the entire cooling system failed. I lost a ton of food and had to eat out every day. The repair guy fixed / replaced the cooling system on May 14 2018. Just for the cooling system to fail again on June 1 2018 less than 2 weeks after the fix / repair - this has left me with no freezer and no refrigerator - this unit is now deemed irreparable (it is a sitting duck not working) and I am now left with no way to keep anything cold or frozen while your process takes its sweet time. I have lost over $1000 worth of food and this is not even taking into account the food I need to buy each day for my family just to live, as I cannot keep anything cool or frozen!I was told I need to wait 10-12 days before an RMA is issued from June 5th 2018 - how long after that will it take to get an actual unit! This means I am now 2 months without any way to keep fresh food. I am beyond frustrated. I called today your company on 6/12/2018 just to be told I will receive a refurbished one. Well isnt my new one that was repaired on May 14 2018 considered refurbished? I do not want a refurbished unit. This is so unacceptable as we are suffering not the paper pushers and the approvers. Why does this process take so long? We are out $100 and $100 of dollars in food that we dont have the money to spend so that just means we are going into debt for this hassle. I feel I am being held hostage by your company and slowness to respond. This has been a horrible year with family deaths and now I have to deal with this situation. I have a medical dog who can only eat fresh food due to kidney failure as kibble is too drying for her. So the stress of keeping her alive without cooling is horrid.

The first time I used the self cleaning choice on my oven it burned out the thermometer and possibly the fan and we cannot open the oven door. It is just over a year old and very seldom have we used the oven.

I bought a Samsung microwave that sits on the counter top in 2017 from Walmart. The first few times I used it I never had trouble. Then about a month into having it I was heating up something for about 5 minutes and it cut off completely and wouldnt come back on for a few minutes. Then when it comes back on it resets the clock. Now 3 years later its only gotten worse. You cant cook anything in it for longer than 3 minutes or it cuts completely off and then resets the clock. We have unplugged it to reset but it still wont cook anything over 3 minutes. Ill be buying a different brand next time for sure.

Samsung Dishwasher DW80K Series - Does not get the dishes clean. Has too many functions, not user friendly. Stacking dishes in this product is a challenge at best. All around Awful Product. I wouldnt even recommend this product for the Land Fill!!! It saddens me that I have to give them a star just to post my dissatisfaction.

I still need to call to have serviced. Im waiting 24 hours to make sure it will happen again, as that was on recommendation on Samsung site. But the water lines seem blocked with ice so Im sure it will. Im also having difficulty putting the drawer back in after cleaning. :( So disappointed I didnt read others before purchasing. Have had fridge for 8 months.

Our Samsung Flex is two years old. The refrigerator stopped working three weeks ago. The first repair person stated we needed a certified Samsung repair person. We called Samsung and we were informed that no one in our area was certified. We had another repair person to look at our refrigerator and he stated if he fixed it the warranty would be null and void. After numerous call to Samsung we have a $3000 refrigerator that does not work and a company that does not stand behind its product.

Samsung sells defective refrigerator that they know are bad but continues to sell them. Then you have to go through hell to just to trying to get service and its only 2 years old. Been trying this for a year and a half now!

I bought a Samsung mirror-finished two-door fridge at Riyadh, Saudi Arabia in 2007, in Geant Store Khuraise. My kids phoned me that it is not getting cold. I said to them, they must switch it off as it might burn them. It never made some ice. It was installed by Nirvana Ageng Samsung Polopkoane. I told them the same agent came and open my fridge, and he said it is the compressor. I must wait so that they can check if it is still under warranty. They never came back.We kept on calling him, but no answer. I went to Bokstreet Samsung branch. They said it is not under warranty. If it never makes some ice, they will fix it, but I will pay all costs+transportation. Now it is about 3 years. I reported it to South Africa, and Riyadh , Saudi Arabia. I need my money back or a new fridge. I will give you up to the end of this month. I will go to LG. I paid a lot of money for that fridge. I have already sent my complaint to consumer lawyers.

I purchased a stainless steel Samsung dishwasher from PC Richard. I used it for almost 13 months until It started having problems with the blinking lights on the control panel. I contacted the store which then gave me the customer service number for Samsung. When I finally reached the help desk, I was told the warranty had expired and if I wanted a service tech to come fix the problem, it would cost $125 just to come and check what was causing the problem and then I would have to pay for new parts. This is a disgrace, since it was not even a month that the warranty had expired. I looked for recalls on this model#DW80F600 series. Customer service was rude and completely disacknowledged my complaint.

Microwave is less than 2 years old, used very little (maybe 20 times) and just started beeping and displaying the SE error. The microwave does not work due to this error message. What can be done to fix the microwave? Does Samsung have a recall? I would not recommend this microwave to anyone because I have a counter-top microwave I use and that is reason I have not used this much.

We bought a gas range/oven from Samsung 2 years ago and just bought our 6th replacement knob. They used plastic inside knob where it slides onto front of stove. This cracks when jostled by sponge cleaning front surface.

These are possibly the worst appliances ever made. Researched before purchasing, and reviews were good for the price ranges. However, have had it repaired twice for same problem - no ice, leaking water, ice buildup on drawer so wont close. Repairman replaced freezer parts, drawer glides, ice maker unit. It now is creating the same problem that we have had from day one of owning it. This is the biggest piece of junk posing as a refrigerator. Samsung does not care. Haveterrible attitude when speaking to representatives, IF you get an answer, or a call back. DO NOT BUY THESE APPLIANCES.

I have owned this item for over a year. This item will NOT dry your dishes. The drying cycle on the washer is extremely long and dishes are all wet when it finishes. All cups and glasses will have water in the recesses. You will end up drying everything as you take it out of this dishwasher. I am very disappointed with this purchase and could not recommend it. It is a big waste of money.