Our Samsung fridge, purchased with our townhome in 2012 has an obnoxious odor coming from it. We have removed everything, turned off, cleaned thoroughly, restarted and still the odor persists. Smell does not come from anywhere specific (that we can locate) but is strong enough to permeate throughout our house. We called Samsung and were told to check our fridge for rotten food - daaah! We are not that stupid and frankly feel insulted. Looking at comments on Google, we believe that Samsung has a problem with this unit but does not want to admit it. Any suggestions or advice?

I purchased this Samsung Convection Electric Stove approximately 4 years ago as Samsung received good reports for its electronics and appliances. After about a year of owning it, the rear burners no longer worked on low, the oven light blinked on and off, the oven shuts on and off and the convection fan was working intermittently. Sometimes, there is a ticking noise when I turn the oven on. I called Samsung in the beginning of the malfunctioning and was told my oven was no longer under warranty. This was the 2nd time my Thanksgiving turkey took 7 hours to cook. This product is defective in so many ways and should not be sold by retailers until they remedy all of the complaints appearing on sites such as ConsumerAffairs is remedied.

SE display on control panel - Model SMH9207ST - 2 years and 8 months after installation, the SE display started to appear. Turning power off-on, sometimes would start it going again for only a few days. Unfortunately, this action is not working any longer. Have contacted Samsung and according to them, there are no complaints on this model (I found numerous) and since its over one year old, well have to pay for any repair. Since this is an over the range model, built in my remodeled kitchen, Im stuck with this piece of crap! To make matters worse, we are also experiencing problems with their refrigerator (purchased at the same time as the microwave) and their Smart TV, purchased in July 2012. DEFINITELY NO MORE SAMSUNG PRODUCTS IN MY HOME!

Dont want your stove to catch on fire or your house? Dont buy a Samsung Smooth Top Stove with Double oven. I learned that hhgregg sold me a Self-Cleaning Oven by Samsung but did not disclose I cant use it because it gets too hot & locks. Only a Tech can unlock it if it has not burned 1st. I purchased it (3/2015). Samsung cant figure out how one can self clean the oven! I was told NOT to use that feature. Use EASY OFF instead. True. hhgregg in Columbia SC at Harbison Blvd. was not helpful when I asked to exchange the stove for a make where the stove does not catch my house on fire or explodes. Google complaints against Samsung. Its not an isolated case. hhgregg sells a self cleaning oven that can catch on fire but does not disclose that! Buyer BEWARE!UPDATED ON 09/24/2015: Update on my original complaint: I contacted Samsung twice and explained what I had learned on this site about the Samsung stove NE58F9710WS and also that the tech they sent to my house told me NOT TO USE THE SELF-CLEANING function as the stove gets too hot and locks up. He then was to come out to fix it. Instead to use Easy Off to clean it. I have not used Easy Off to clean any of our ovens for a very long time. Why do I buy a stove that is self-cleaning if I cant use it? With installation $2,500 and clean it myself? Next step is the Federal Trade Commission, to let them know that this is false advertisement and a hazard for sure. They need to recall this stove. Second call from their service tech was to tell me why should he come out when we both already know the answer and Samsung does nothing. DO NOT BUY A SAMSUNG PRODUCT if you hate to be aggravated and waste your money. They dont care about their customers and do not service them well! Piece of junk. Top scratched when my husband moved a pot from one side to the other and I cannot get it clean for the life of me. I had several smooth stove tops and they came out as sparkling clean. Not this one. Buyer BEWARE!

Samsung has fallen so short on their appliances (refrigerator) that from the first week I had to have our refrigerator serviced, and it has been a total flop since the beginning. If you put anything in the freezer it makes terrible noises and now my lights on the outside panel wont light up.

My refrigerator is awesome except of the fact that the ice maker is one of the worst in history of Samsung products. It froze over in just over a year of owning it and now is out of warranty and too expensive to replace.

The good part of this fridge is it looks very nice but. I love the design inside. If you buy this make sure you take the 5 year warranty. You will need it. I bought this fridge 2/17 to replace a Kenmore I had for 20 years. The ice maker froze you all the time, right from the beginning. I had to get a hair dryer to melt the ice build up. In 11/19 the circulating fan started making noise for about a week then finally stopped. I lost all the food that I had. I called where I had warranty and they said fan went out and had to order a new one which took a week, now Im without a fridge. I got it repaid and thought things happen, no problem.Now 4/20, 4 months later same problem. The fan went out again.. Im 71 years old I had 3 weeks of food in the fridge I had delivered because of Covid 19 virus. I lost $250.00 worth of food. I cant go out because of quarantine. I have no way of keep anything cold.. I called where I have warranty. They came out next day and had to order the part. Its been 10 days and still no part and no fridge and no food!!!I went online just to see if maybe there was a recall on this fridge and found out there is a class action suit against Samsung for this exact unit.. I called Samsung and explained the problem. Not sure what to do. I called W.A.M.G channel 6 news to the reporter that did a story about this unit on 11/19 and how it was plagued with problems.. They want to come out to interview me and do a story on this fridge but with Covid-19 they cant at this time and told me to call Samsung. At this time Samsung has done nothing. Im still without a fridge and food. On Social Security, 71 years old and totally frustrated with this unit.. I would not recommend this fridge. Buy another brand.

I paid for the top of the line Samsung refrigerator mostly cause I like the style of it and I tend to pay more for products based on what type of insurance the product is well built. I spent $5,000 for my Samsung refrigerator. May it be a cultural difference I really dont care. Were in America and we have high standards with our products. Our refrigerator ice maker gave us problems almost day one. After 3 attempts to repair the ice maker I contacted Samsung and over a course of several months it was unbelievable to have to call the number that only answers the phone for 2 hours a day and if youre not first in line you will not have an answer to your ring. If you try to call back it goes to busy. Based on my persistence and anger I made sure I was first in line. Then they make me jump through hoops knowing they sent repair guys who have designated my refrigerator ice maker unrepairable. So getting the information they wanted not that I would have to actually call back. They had an email address I could send the information but would not reply to my email which forced me to have to call back to this line that is only open for a couple hours per day! All I got was, Sorry sir thats just our policy!Again through my persistence I did get the check minus the shipping minus the time it took for all 3 repairs for me to take off of work minus the continued frustration and time aggravation to contact them over and over! On top of this it even gets worse. They wanted a picture of the power cord cut. This is to assure them I wont throw it in the garage and use it there! I am not writing for failed ice maker. I am writing for the arrogance of a company to have policies set against the consumer and America needs to know it!

I purchased my Samsung bottom freezer, double door refrigerator in December 2018 and I love it!! It is spacious, it has lots of storage compartments and it keeps food fresh for a long time. I absolutely love it!!

The door in door refrigerator I purchased had multiple icemaker problems so after multiple calls to the service center they arranged to pickup that unit and replaced it with a brand new unit. Thank you.

We purchased this on 8/14/16. Oct 20, 2017. Its completely useless. Lasted 14 months. I have been without a refrigerator for 24 days. Still have two weeks to wait for a part. (38 days total) In the meantime I have a refrigerator with black mold. I have been contacting Home Depot about a refund. Its a NO! I asked for a small loaner. My local Home Depot says NO. I am a very dissatisfied customer. I would give it a zero not a one star. I am on a waitlist to be repaired. This is unacceptable. I want a refund.

I like the refrigerator for the most part. It looks good and serves its purpose. However there are a few things I would like to see improve. I bought it about 8 months ago and the filter already needs to be changed. I feel like my previous refrigerators filter lasted years.

Well, here are my 2 cents worth - we also had our almost 2-year-old Samsung microwave SMH9187B start turning on by itself (baked potato feature). This has got to be a safety issue! Then, more and more, we got the SE showing up on the display. My husband managed to fix it a few times by taking the control panel apart and trying to protect it from what he figured was happening - oxidization of contacts whenever steam from the oven/ stove below got into it or maybe even if it got quite steamy inside the microwave. Now its definitely dead, though, and when he spent an hour on the phone to Samsung, they acted as if it was a problem theyd never heard of before and refused to do anything about it. I cant believe theyd ignore so many people with the same defective microwave.

This dishwasher works alright except dish rack are junk. They started rusting after about year and half and have gotten so bad can no longer use. Samsung will do nothing about this and they expect you to spend $400.00 for replacement racks on a $500.00d dishwasher. DISHWASHER HAS ONE YEAR WARRANTY THAT DOES NOT COVER RUST, SO STAY AWAY FROM SAMSUNG. THEY SELL JUNK

Bought Samsung DW80f600uts 2 dishwashers for rental units. After 8 month both failed. I checked consumer complaints, hundreds people has the same problem with this model. Please send me your information for class action lawsuit at **.

My elderly mother bought a Samsung refrigerator, microwave and stove and they worked well for at least the first year. Since then, the handles on both the microwave and freezer door of the refrigerator have both broken off (my mother is in her 70s and not very strong) and it has cost her literally hundreds of dollars to have servicemen come and fix them because the warranty was no longer valid. She has spent more money trying to fix them than they were worth when she bought them!!! She is now having trouble with her stove, a stove which offers a divider so that one doesnt have to heat up the entire stove just a small portion of it (given that she is generally only cooking for herself). Well, guess what, the stove blew and the only way to get it to work is to remove the divider (the very reason she bought that stove) and Samsung will do nothing about it. These are products that should last AT LEAST ten years before any problems occur. Worst customer service, worst products. Worst of all, I recommended them to my elderly mother! So infuriated!

The knobs that control oven and burners are much too sensitive. I have accidentally turned the front burners on and ruined several glass dishes and some knives. Plus Im concerned that hot glass dishes can explode in someones face when unaware they are hot. This product flips my circuit breaker at least 3 times a week. Do not purchase this item.

Last night my Samsung microwave (SMH9207ST) was hit with the dreaded SE error while I was cooking dinner on the stovetop. My microwave is just over two years old. I called Samsung and they informed me that because I am outside of the warranty (1 year), the best they could do would be to cover the cost of the part while I would be expected to cover the labor. Of course this is where the bulk of the expense will be. The woman I spoke with (Michelle) acknowledged issues with other models but said that they have no evidence of flaws with the SMH9207ST. This wasnt a cheap microwave. Rather I spent the extra money hoping that I was getting a superior product. I guess I expected Samsung to also share my disappointed that their product was not meeting expectations. They said they would forward my complaint to their internal department. I hope to hear something back. It would be a small gesture to keep such a loyal customer.

Bought all new Samsung appliances about a year and half ago. Since then had to repair refrigerator and dishwasher. Luckily I bought an extended warranty on the fridge but nothing else. Called Samsung and ask if they would send the part for the dishwasher. I would take care of labor they refused. Will never buy Samsung again. They make nothing but JUNK!!

Bought french door refrigerator 4 years ago and since then a handle broke off, collecting water in crisper drawer because of faulty evaporator clip and spring to close door flap properly broke. Clip for door flap is no longer available and hoping this doesnt happen to evaporator clip also. Got rid of 20 year old refrigerator that didnt have such problems. Samsung is known to discontinue parts after a few years. From what I read, this is an ongoing problem with clips breaking. Stay away from Samsung.

The Samsung French door refrigerator is about five years old. After about three years of service, the light in the freezer stopped working. The repair was postponed until now and after two visits, the service provider identified a broken wire in the center drawer that supplies power to the LED light for the freezer. To replace the wire, and entire drawer slide assembly had to be ordered and installed to correct an obvious design deficiency of a broken wire that is obviously not designed to survive the repetitive motion of the drawer being opened under normal usage. $339 for a non-warranty repair.

Purchased a new Samsung dishwasher. After a short time, I noticed a horrible odor and our dishes never seem to be clean. We always rinse our dishes well and use a rinse aid. Called Sears for service, which I had to pay for. The technician cleaned between the door and said I need to keep it clean.No matter what I do, I cannot get the smell out of the dishwasher. I agree with the others who have posted--there needs to be a class action lawsuit against Samsung. How do we go about doing this?

TWICE I have had a repairman come for the fridge. TWICE it was ice buildup. TWICE in one year. The third time it will be replaced with another brand. Because the repair is starting to equal another fridge! Samsung you make these and you cant fix the ice buildup problem? What the hell is wrong with you people? Do you not care? Im a widow and cant afford a repairman twice a year to deice this piece of crap. When searching google for the problem there are a million videos about ice buildup. SO YOU KNOW THERE IS A PROBLEM. FIX IT!

I love my Samsung counter depth fridge. I have the one that has the option of using 25% as a fridge or freezer. Awesome! I love the option of giving it a cold blast surge when I put warm food away after a meal, also.

This Samsung twin cooling plus is the worst refrigerator ever! Every 5-6 months you have to shut down and defrost it, it freezes up like the refrigerators did back in the 50s! You have to take the whole back of the refrigerator apart to get the coil to defrost which is about 8-10hrs of defrosting! I would never recommend spending 1800.00 for this piece of garbage! They tell me that it is a common problem but offer no fixes! You think for the money spent they would help! But NO.

1 - Found it was not functional upon installation (2days after shipped from Samsung.com). Cuts off and clock resets. 2 - Were told we’d get a cb 24-48h with repair appt ,,, and no callback. 3 - Was away but called 6 days later because of no cb,,, given ticke t#. 4 - Repair showed up 2 days later and no Eval done because unit wasn’t uninstalled (no one said to uninstall it). Given appt for another week.5 - Repair came out a week later and said product had damaged frame inside unit causing fan to hit some other machinery inside,,, Needed to refund/replace. 6 - Called 24h later and was adv tooo late to refund or replace,,, that WE waited too long to do that. Referred to Warranty services in TX. 7 - Tyrone/warranty dept states Repair’s documentation isn’t clear about who or what damaged the unit….warranty voided. We are the not so proud owners of a brand new broken microwave and I felt compelled to warn others. 494 bucks is 494 bucks and the fact is we paid them for a broken product and they didn’t make it right. That’s completely unethical. Shame on Samsung. Shame.

We are having the repairman in on Monday because for the second time in 2 year our Samsung fridge is freezing lettuce and cheese. Yogurt is turning moldy even though there is still 3 weeks left till expiry. When the fridge works it’s great. When this happens it makes me nervous. We do not have an ice maker and I often wonder if it thinks there is one because it makes this strange clunky noises. Last time this happened we had to unplug the fridge so it could thaw out so they could change a part. I sure hope we don’t have to do this again. We only have 1 fridge so it does cause a bit of an inconvenience. My main problem is that we are losing food. This should not happen.

Over the last couple of weeks, I noticed tiny amounts of water at the bottom corner edge of my refrigerator (RF28HFEDTSR), right underneath the pull out drawer for the freezer. Thought it was just an ice cube that had found its way under the refrigerator and melted. This morning, I noticed the edges of my hardwood floors buckling up. Discovered water leaking from the top of the refrigerator that must have been seeping into the floor. Turned off ice maker and turned off water to refrigerator. Water still leaking from the top. Ive had to replace the towel twice within a two hour period. From what Ive read online, this is a very common problem with no real fix. Samsung, step up and do the right thing. Your product is defective. This refrigerator is less than 2 years old!

I purchased a Samsung French Door Refrigerator in 2009 at Sears. It keeps leaking water under the cool pantry drawer and freezes. I have already paid once to have this fixed. I was told a drainage hose gets clogged up and overflows under the drawer; defective design issue. Once again it is doing the same thing. The repair man recommended only to buy Whirlpool made in America; he said Samsung is pure defective junk!

We purchased a Samsung bundle from Home Depot a couple of summers ago. The black stainless finish is peeling off already but even worse, the stove continues to short out when we clean it. The motherboard has been replaced once but it seems as if we are losing another one now. After wiping the top with a soft washcloth with mild soapy water, its throwing the breaker again. Im pretty careful when I clean it and have never had this issue with a stove before. Im so disappointed. My husband and I saved for a long time to be able to replace our old appliances but Id take them back if I could. Things are just not built to last anymore and no company seems to care enough to make decent products. I cant believe our government doesnt hold these companies to a higher standard. Our landfills are filling up with this new line of disposable everything! Shame on your Samsung!

We purchased our refrigerator in August 2014 and then it started rusting on the outside. I called and of course still under warranty but I was told the warranty didnt cover cosmetic problems. Then the refrigerator started making a lot of loud noises. I called and they sent out a service person who clearly stated this was due to poor manufacturing. He packed an oversized opening in the rear of the inside. Less than 30 days the same thing except the warranty was expired. Piece of junk.

I had nothing but troubles since we bought the refrigerator Samsung side by side with outside doors to get to the door shelves. First two weeks it was beeping constantly and nobody at Samsung Help could not tell me JUST to disconnect and reboot. It took two month for to get a repair man and by then I had it fixed. Then the door shelves are made of such a LOW quality that they do NOT have any quality at all. Within the first six months 3 shelves were broken in pieces and when I complained they ONLY send me 1 shelf. You keep complaining to somebody from the other side of the world and they just keep opening new ticket complains without solving the problem. They send me one more shelf and as of today I only have two door shelves working because each one costs about $60 and I do not want waste any more money. The water and ice dispenser is also a big problem, it seems to have an attitude. It dispenses ice or water whenever it pleases him not the person getting it. It would not dispense and you HAVE to figure out if the temperature its at normal or you have to open and close the doors or you have to turn the knob at the ice dispenser to get anything dispensed to you. Do not BUY it is a piece of JUNK compare to my last refrigerator that lasted 15 years without any problems. If you Do be prepared to pay them at least $240 a year in Door Shelves replacements.

Samsung Refrigerator problems model RF217ACPN. For the last several months my produce bins have been accumulating water and then water below the bins freezes into a sheet of ice. I tried to contact Samsung and they said perhaps I spilled something. I told them that the problem was repetitive and that I did not store water in the refrigerator. They wanted to send out a technician but I asked them to give me some troubleshooting ideas first. They said they didnt have any because they havent had complaints about this. When I log into this site I see that I am not alone in this problem.

Most appliance repair companies refuse to repair Samsung Refrigerator, what a SHOCK! I had no idea. I purchased my Samsung Refrigerator which was priced over $3,000 in 2013 on sale. After just a few months, we walked in the kitchen and saw a puddle of water on the floor. We had a warranty, so this wasnt a big deal. It happened again before the warranty expired. During the last visit, the repairman said it is not a big deal just remove the bottom drawer and remove that layer of ice and that takes care of the problem. The next time our warranty had expired so I did not consider the long term ramifications which hits us now that the bottom freezer drawer has stop freezing completely. This is a very costly repair. I am furious because this is a well known issue with Samsung. I really want my money back because this has been a constant problem.

My Samsung Fridge Model #RS265TDRS started acting up after about a one year. I noticed our milk spoiled prematurely along with other items in the fridge. I remember hearing the fan in the fridge sound louder than usual just a couple of days prior to this. It appears the coils have froze up with ice causing the fan to ice up also stopping it from spinning causing a domino affect. I will have to locate the receipt and upload at a later time. I see this is a very very common problem with Samsung. This was not a cheap fridge and to be having this issue this early is ludicrous. I have the unit turned off and am allowing it to fully thaw before restarting it and seeing how long it lasts this time. Very Very angry & disappointed with Samsung.

We purchased a side by side refrigerator from Lowes in Oct. 2012. Last year the refrigerator side build up ice and it stopped cooling. We had to purchase an extended warranty ($388.95) and have a subcontractor come out and repair it. At the time he said it was a known issue and more than likely it would happen again. Sure enough 10 months later we are having the same issue. A different subcontractor came out today and had to order the parts. This service tech said it was a known issue with Samsung refrigerators and more than likely it would happen again. I called the extended warranty Samsung Protection Plus and was told the part would only be guaranteed for 30 days and referred me to the main Samsung customer service. I spent over an hour on the phone, mostly on hold only to be told by the Executive Customer Relations Department that there is nothing they can do for me. The only way we can have repairs covered is to purchase another extended warranty (another $388.95). I will never purchase another appliance from Samsung.

Zero support. Dishwasher dead 14 months. I tried both chat support and their online message board - chat hung up on me and mod wont reply when I give the serial number and they find 14 month dishwasher out of warranty for two months. Spent $200 to diagnose and parts more than the dishwasher - repair guy says Samsung like toilet paper - disposable and zero reliability. Bought $2500 Bosch this morning and this crap going in the dump.

Read a lot of reviews before purchasing my Samsung Washer and dryer and I must say I am very satisfied with their performance. I've had them over three year and have not had any problems. They are quiet also.

I bought a Samsung refrigerator and it has had problems ever since. It is a lemon. I would advise everyone to not buy Samsung appliances. They are the worse appliances I have ever seen. Nothing but problems. The refrigerator stopped cooling and froze up and before that the ice maker stopped operating and now the water dispenser does not operate either. Stay away from Samsung products.

I bought a Samsung microwave that sits on the counter top in 2017 from Walmart. The first few times I used it I never had trouble. Then about a month into having it I was heating up something for about 5 minutes and it cut off completely and wouldnt come back on for a few minutes. Then when it comes back on it resets the clock. Now 3 years later its only gotten worse. You cant cook anything in it for longer than 3 minutes or it cuts completely off and then resets the clock. We have unplugged it to reset but it still wont cook anything over 3 minutes. Ill be buying a different brand next time for sure.

I had the vent fan working on my microwave (which is an above range microwave) because I had a stew pot cooking on the range. Supposedly this will help keep condensation down. When I went to check my pot on the range the fan on the microwave had quit and I was getting a code 5 E on the display. I have since learned code 5 E means the keyboard on the microwave has quit due to condensation in the wiring of the microwave. My question to Samsung is...why didnt you take care of this problem before selling me an above range microwave? Did you think through the problem of condensation? Very disappointed in SAMSUNG.

We bought this nice new French door refrigerator in 2009 from Lowes. Fast forward to 2011, we were moving and out of town. We came home to a refrigerator that had quit cooling. It was running but not cooling and there were loads of flies. Aside from being very ticked off, we cleaned it out, lost several hundreds of dollars in food. We have contacted Lowes several times and they cannot find the sale which doesnt matter; it has a sticker on it showing the mfg date. We live in a very rural area. Twice now, Lowes has been contacted about finding a service person and they would get back to us and never do. We were told by an appliance company here locally that this is the normal life of Samsung refrigerators, and Im finding this to be true. Anybody looking at more class action suits against them? There have been at least one due to them knowingly selling appliances with bad compressors from what I have read.

My Samsung range is only a couple of years old and there have already been a few electric fires in the back panel, and now my range is fried! I called Samsung support but they were no help at all and just told me to call some random place in my city but gave me no details on what was going to happen, and offered no apology. The person I spoke with was rude, and neither of us could understand the other...

Ice maker model # DA97 1254OA. Like everyone else’s, this icemaker freezes over and Samsung refuses to repair or recall. Spent hours talking to customer support who was of no help at all and even hung up on me twice. Will never use Samsung again. Would love to participate in class action suit.

Bought a Samsung fridge model RF197ACRS (French doors with the freezer on the bottom) Just under 2 years ago... And now it is leaking water in the crisper?! I googled it and YES this is a huge problem with Samsung. Frozen water buildup and it wont drain properly. I have to defrost a new fridge all the time? Samsung you suck. Less than 2 years and already having problems! And of course the warranty has expired so I am out of luck. BE WARNED. Never buy a Samsung FRIDGE!!! And Customer service is HORRIBLE!

We have had this refrigerator for about 2 yrs now. After a month of owning it, we noticed the refrigerator was not cooling. After unplugging for a while, we plugged it back in one day and it was cooling. 2 weeks later, same issue. Now weekly.

I purchased a Samsung dishwasher at Lowes and had it less than 24 hours when it started flashing Heavy. When I called the company, they said that it meant that it was improperly installed & I had to have a tech come look at it. I called Lowes & they said that if it already was giving me trouble, not to bother with a tech and to return it. The Samsung tech wouldnt give me any information as to whether it was electrical, plumbing or whatever. After reading on the internet I realized it was the product, not the install. It is a piece of junk that is an electrical malfunction nightmare!

My 28 cf Samsung French door refrigerator with ice and water in the door has been acting up AGAIN. It was fine for the first year, then the bottom of the icemaker (above the ice bin) started frosting over. Luckily I had used Discover who honored their free year of extended warranty. The repairman replaced the control unit and said the problem had to do with the heater of the icemaker that heats the ice to let it release. $400 but Discover sent me a check. The problem started to reoccur several months later and now, 10 months later the icemaker is once again not dropping ice because it is blocked by frost. The ice is not as hard as it should be and I get water out of the icemaker before I get ice. The fridge is set at 35, but is 40 on a thermometer. I called the same repair place. Only a 90-day warranty on the part. They arent doing Samsung (or LG) anymore. The parts take too long to come in and they get too many callbacks. Great. It was a good repairman, now Ill be at the mercy of the schmucks that Samsung sends. There should be a class action suit. The mfg has a duty to produce a product that performs the function is it meant to do. Its call warranty of merchantability I think. Sony got sued once for larger screen TVs that failed in less than 4 years and they did an extended warranty for those sets. I think this fridge could be the same.Updated 12/08/2016: I am updating my review from 12/2/16. I googled the problem of ice buildup and refrigerator being warm. My ice was soft and I called the company that did the repair less than one year ago for frost buildup on the ice maker. They told me it is only a 90 day warranty on the parts and labor for the repair (part warrantied by Samsung for only 90 days!). They also told me they no longer service Samsung and LG.For Samsung part of the reason is that the parts take up to a month to get and also they got a lot of callbacks on the Samsung jobs. I had had trouble even finding anybody to work on it last year so I hope I can keep fixing it myself... I took the advice I found online and tried to defrost the ice maker using codes. It worked a little, but I had to resort to a hair dryer and melt the ice off the underside of the ice tray and melt the ice behind the ice maker that was apparently blocking air flow to the ice maker and also the fan that circulates the fridge air. We now hear the unit turning on like it used to and the ice is better (harder). It is pathetic that the replacement control board also failed. Neither the original nor the replacement lasted a full year, even though the repairman had told me the part he replaced had been changed by Samsung due to a problem with it. Really seems like a class action case to me since they acknowledged the defect.

I bought a Samsung refrigerator RS263TDR from my local Lowes store. About 18 moths later ice would collect on the back wall & water at the bottom of the fridge department. I called Samsung customer service and they advised me to go to a local certified Samsung repair shop. After the first year, Samsung customer service told me that these parts are not under warranty, repair cost $275.00. Just a few months later the ice maker was defective and water level was out of adjustment and too much water would overflow over the existing ice cubes. The ice cubes would become just one big block of ice and a sensor was dangling in the ice maker area. So we shut the ice maker off. A few months later the entire refrigerator shut down and we could not restart it again. Samsung technician told us that the main electronic motherboard is burnt and this is a major part and shall be covered for at least 5 years. In my disbelieve Samsung does not cover it after just one year. It is not worth it to repair this unit again! Parts and labor over $850. I had to replace my Samsung side by side refrigerator RS263TDR just after 3 1/2 years!!!

I have bought stove, fridge and washer and dryer. My fridge goes out every 20 days. Needs to be defrosted cause tubing freezes up. I have had the tubing changes in Oct and 20 days later still same problem. The fridge gets warm and I have to take everything out to defrost it. Ice maker is always froze up, stove doesnt heat up oven, washer and dryer has a recall. Ive spent 7000. on these appliances and they are all bad appliances. My stove was just 2 yr old washer and dryer 2 and my fridge 4. They say its not under warranty but it cant be fix. It has defects.

Dishwasher never worked right from day one. Does not clean dishes, does not dry dishes and it smells! Tried for 7 months with Lowes to fix it. Finally Had A & E service, which is the service provider SAMSUNG sends, come out. A & E was also horrible. We have been attempting to have unit fixed for 3 1/2 months. 4 no shows and 2 walkaways due to not enough men for the job. After spending over 24 hrs on the phone with SAMSUNG being lied to and given the run around, I thought we had a fix. I was promised a refund confirmed by a manager and to wait 2 more days while the paperwork goes through the system. No call back after the 2 days. Once again - I called them on day 3 only to be told paperwork was filled out wrong. Please wait 2 more days. Again no call back. I called them day 3 only to be told wait 5 more days. When I pressed I was then told sorry NO REFUND, you need to try and have the unit fixed again. Its like Movie GroundHOG DAY - only thing is this is a NIGHTMARE that does not end. Bottom Line is SAMSUNG does not service what they sell nor do they take care of their customer. I will NEVER buy another Samsung product again.

We purchased this refrigerator (RF23HCEDBSR/AA) Oct 2014 and the last several months ice maker was making loud noise. We took it apart and ice cubes stuck so we cleaned it out. A month later again, and another month came. We turned the ice maker off because too loud of noise. Called service center, said they have 2 places to call. One in PA and the other also same distance in MD. We live in MD. Even though we turned ice maker off noise continued. We called someone local and came out next day. Said the seal and ice maker were the problem & ice getting stuck. After $98 for service call it started all over again. Called our local company again. They said Samsung has a 3 week back order for the parts. Hmmm the next visit to fix with labor & parts $325. I just dealt with Samsung with their washing machine recall 3 or 4 months ago. Now this.

Dishwasher Model# DW80F600UTS/A. S/N B00AG9MD914188D. 4th repair ticket # **. We purchased a complete kitchen suite from Home Depot In Canton Ohio on 11/20/2013. They were delivered on black Friday and in the 13 months of owning this pile of appliance chunk I have lost 6 days of work, almost 8. Those lost wages could have gone to the purchase of a new dishwasher, not to mention dealing with the inabilities of Samsung Customer Service that couldnt seem to remember me and the same error 4 times (flashing delicate light). Of course they replace the parts, chasing an error that isnt in their manual because its an error that proves this unit is a lemon and they know it but they string you along telling you to unplug the unit for a couple of minutes and then plugging it in. Now I used to be a tech manager for a computer chain and that is the trick to reset the computer board inside the computer. Yes this dishwasher has some sort of motherboard if you will that needed replace on day 1 with all the other parts that were changed on this pile after this was built. In other words some people may have all the upgraded parts to the same model and are not having any issues, for the rest of us, were stuck paying for the recall. I have a complete Kitchen full of this Samsung junk, hell the phone Im using to type this review is a Samsung, which I thought was quality and comparable to an I phone. I will no longer support Samsung in anything they do. I will replace each and every piece of Samsung garbage I own and I will devote my energy into providing consumers with the reality of what Samsung is. They are a corporation that spit shines items to provide the illusion of quality, something that YUGO never did. People bought the car because it was cheap, same as Chrysler did with the K car. Consumers bought knowing that they werent paying for the name but for the car. Samsung has decided to have you pay for name because people recognize the name from cell phones and tvs. Trust me when I say this. They should not be in the appliance business, people should stick with the products their ancestors bought. Maytag, Amana, Frigidaire, and even Kenmore. I apologize to my late grandparents for purchasing this junk in the first place.Oh, and to you Samsung! You have lost another customer for life with your poor customer service and inability to relate to the consumer. By the way, your call centers need some help. Just another smoke screen for everyone to navigate. Good bye.

Upon removing all of the packing tape from my brand new Samsung range, the many problems were revealed. Outer panels were not attached properly (one side held together with the packing tape), behind that panel, another completely detached piece of sheet metal, and the oven light was dangling from its wires. Upon the discovery of this possible electrical hazard, I decided not to risk plugging it in. Now I have a useless range in my kitchen, a fridge full of highly perishable foods to cook, and no resolution for several days... I just have to sit with it and wait for someone for Home Depot to call me back. I assume I will have to take another day off work to await pick-up (Samsung lost my confidence, replacement is not an option). I should have learned this lesson last year when my brand new Samsung phone needed warranty work after two weeks of ownership. I now ask the questions; what is the true cost of this transaction? How much money and personal time will this cost me? Will Samsung compensate me for any of that? After all, it was their carelessness and lack of quality control that lead to this. They could redeem themselves with an appropriate offer, however, based on what Ive read about Samsung CS, its not likely. Goodbye forever Samsung... Thats one Titanic Id like to see sinking.

I bought a fancy computerized refrigerator in March of 2019, started to have problems freezing up and water running everywhere, tech came first then 2 weeks later repair guys came, very rough with the shelves and drawers. In fact broke one shelve, no apologies. Fridge acted up again so called service and they said I would get a refund even though it was no longer on warranty, because parts needed were no longer available. I was told a prorated amount for a refund. So I proceeded with what I was told to do, and then out of the blue I got a text saying my ticket was canceled because it was out of warranty??? Called again and nobody could give me a good answer. But the first guy was very nice and gave me a access number for the refund by Citibank. Well trying to get to the portal was not successful at all and then I get this cancellation **. Definitely not a happy Camper with Samsung. And I have everything Samsung!!!!

Samsung warranty repair technicians have come to service my ice maker 4 times, once the ice maker was replaced, but didnt make a difference. The techs simply said there isnt a problem, even when I showed them the ice maker doesnt work! They are like robots and they would not document that they could not fix the refrigerator. I gave up calling them out. I hired two independent repair people and they came out and said it is unrepairable and a design flaw.

I bought a top of the line Samsung dishwasher two years ago. We have had four repairs and none of it worked. Samsung refused to replace it and we are going to have to go to small claims court. We bought it from Lowe’s and didnt get a service guarantee policy. The dishwasher began stopping during mid cycle in the first six months. Samsung did not want to stand behind their product, which was a top of the line model.

Worst stove range, and worse part is that Samsung wont do anything, the grills are made out of cheap materials and Samsung knows but they try and make you believe that you dont know how to clean them, plus the grease bakes on the grill and wont clean.

I purchased a NE595R0ABSR/AA Samsung electric range in Dec 2014, by April the lettering around the Knobs for Hi Low Med and Location of burner... had started to fall off. As others have reported Samsung warranty is worthless. They define paint defects as cosmetic and therefore NO coverage. They wouldnt even send me the Control panel cover which I would reinstall. The heating elements work fine as does oven... so far. But I will never buy Samsung ANYTHING ever again.

We purchased a complete package of Samsung appliance for our new home on October 2013 and they got installed by end of November 2013. Thinking that Samsung had a good reputation for other electronics the decision was made without hesitation. Well that was a mistake. First the refrigerator ice maker started to make continuous noises, and the middle drawer got stuck every time you try to closed. Both issues where fixed under warranty. Then, surprise it was the dishwasher turn to break. It started to not dry and show an error s5, which meant that was not draining properly. I called Samsung and they say that it was out of warranty. I was a month too late meaning it only lasted 13 months. An appliance that gets used maybe 3 times a week and cost over 550.00 plus tax, however they did offer a extended warranty for an additional cost, Of course.My thoughts about this, I will not pay extended warranty. I will not repair the Samsung dishwasher, since I know it will break again and I will not buy a Samsung product again. Maybe we need to start buying American again (At Least The Name). Lets make sure that the word gets around that Samsung is not what they seem to be. They know that the dishwasher they make have a lots of problems and complaints and they do nothing.

We purchased a Samsung Refrigerator that cost $2300 dollars. Weve had repairs on it twice. The ice maker had to be replaced within 6 months of purchase. The bolts in the door handle came out and Samsung says, Call your retailer, because they only service for 1 year. The retailer, Home Depot claims they dont fix door handles even if it is under warranty. Dont purchase a Samsung fridge because you will be wasting your money in repairs. It is not an high quality refrigerator. Probably made in China!!!

Samsung refrigerator is the biggest piece of junk. No ice in dual ice maker model. Freezes over, fraudulent temperatures. Screen reads 0 for freezer 38 degrees for frig. Real temperatures 0 for freezer 49 degrees for refrigerator. Unsafe food storage, food spoilage, food with mold and bacteria due to inconsistent temperatures. Samsung and Lowes refuse to fix, replace or refund. Go to Facebook group Samsung refrigerator recall USA for over 5000 people complaints about this.

My Samsung French door 28 cu. ft. refrigerator was purchased in April 2011 from Lowes. It cost $2,800.00; that’s a lot of money. I had a Samsung washer and dryer and a big screen TV that I was happy with, and was not aware of any problems with their refrigerators. The other day, I tried to get ice from the dispenser and no ice came out; just water. I called Samsung and they told me to reset the icemaker. I told them we had ice but none would come out of the dispenser. We cleaned out the old ice, reset the icemaker, and waited 24 hours like they said. The ice maker made ice but none would come out of the dispenser. I called them back, and they said they would send out someone to look at it, but could not tell me how much it would cost.For some reason, I did not purchase an extended warranty; I have it on everything else. About a few days after purchasing fridge, my brother-in-law died and my husband had a heart attack at the funeral so I did not think about the warranty about a week later. I called Lowes trying to get one, and they could not as it was a week later. Then I called Samsung, and they would not give me an extended warranty; so I have none. Now I am left with a $2,800.00 fridge with no ice or pay the high price for a service man to fix it. We are seniors, and you would think that the icemaker would work longer that than 2 years. I have never had an icemaker go out on much cheaper fridges. Sorry, but this sucks.

I bought a Samsung SMH9187ST Microwave OTR in Spring of 2010. 15 months later, the keypad totally died with only an SE on the display. I called Samsung and got a total runaround as its out of warranty. I have hardly even used this microwave! I talked to the manager at Lowes, where I purchased this, but he was unable to help much. What a crock! I called an appliance repair center to have this fixed on my own and was told it would be cheaper to buy a new microwave. This is consumer fraud and if anyone ever files a class action suit, please feel free to contact me!

Called customer service and reported what I felt would be a manufacturing defect. When I went to steam clean the oven this week I noticed on the floor, of the oven, fan-like cracks in the enamel. The enamel was cracked and the metal below was showing in 3 areas. I asked if anyone else had reported this. After the CS rep investigated she returned and said no other complaints and it would not be anything they would address as the stove was 2 yrs old. That was all. I really feel it is a manufacture defect and should be replaced. Hopefully not a ongoing problem. I did see this issue on another review so why was the answer no, it has never happened before.

Bought A Samsung Refrigerator 4-1/2 years ago. Bacteria, smell, banging noise, temperature went to 64 degrees. I called Samsung. Warranty only covers compressor and seals. Cost would be $500. I urge consumers not to buy Samsung appliances. I have a wash machine that was recalled and my Microwave and oven are also in bad shape and they are also under 5 years old. Currently Buying a GE fridge! NEVER AGAIN SAMSUNG APPLIANCES!! Look at ratings before you purchase!!!

If you find beating ice off the inside of your ice maker enjoyable, this is the fridge for you. At least once every two weeks youll find yourself with a butter knife chipping the ice away. And, dont quit until youve bloodied at least 2 knuckles. I mean who doesnt like a little blood in their ice? But wait, theres more! The water dispenser leaks constantly so you get a nice build up of water mineral in the catch basin. It really adds color to your fridge. I would go ice my knuckles now, but we dont have any ice... :(

Purchased a Samsung Refrigerator with ice maker. One month after delivery I heard a loud noise. I called Samsung and they asked if my fridge was cold and freezer cold. I replied yes, then I was told the noise is normal. The noise got worse and I called again and brushed off. After the warranty expired then they said it needed service. It cost me to fix and I found out this is problematic and no fix available. This is a 3,000.00 + dollar appliance and this has to be addressed or Samsung should pay for all service.

The worst stove/oven we ever owned. Purchased new fridge and stove, both Samsung and stainless steel. The range is NE595R0AB series. When water boils over, it stains. The oven has never worked well (convection or not), same batch of cookies but one tray might be done but 8 min later next is burnt or rare, hotter one side of even to other. Now the oven isnt working at all. In the short time since we bought these we are so unhappy, we cant believe how poor the quality is. Even the fridge, with the stainless steel. Just try to keep the stains from the fridge! It has stains from the cleaner. We hate them both and feel so ripped off. Wished we had read some of these prior.

We purchased a Samsung french door refrigerator with the freezer on the bottom. The ice maker didnt work on day one, they sent someone to replace it. This should have been a clue to us, after about 18 months it quit working again. Repair guy replaced the ice maker TWICE with no luck. Finally Samsung informed him that he needed to replace the ice maker and the board at the same time in order for it to work. It lasted about 9 months and is broken again. During that time it would stop making ice for a few days (I like to say it went on vacation which I cant afford to do because I have to keep repairing my stupid ice maker!!). Anyway, now its no longer making any ice - I think it decided to retire and move to a warmer climate. Now were buying bags of ice, which is a pain in the you know what, I cant stand room temperature water. Never, never, ever buy a Samsung refrigerator.

Samsung is selling DEFECTIVE refrigerators. They have known about it since 2007 and they continue to sell defective fridges. They should have done a recall long ago. My Samsung refrigerator ices up and leaks water under the crisper. Samsung gives customers the run-around. Terrible and dishonorable service.

After legal threats, involving the BBB and state Consumer Affairs agency, Home Depot refunded the cost of the stove, taxes, and the extended warranty, and they told us we could keep the stove (what would we want with a fire hazard).

I purchased a counter depth fridge and within the first 6 months I had to call in two repairs and was told if there is a third call out within 12 months of purchase they will consider it a defective fridge. Well guess what 12 month and 1 week after the purchase they didn’t honor that but did a courtesy repair... so kind... lol but didn’t honor defective part. Now 15 months in and now another noise coming from this horrible purchase. Samsung should stick to TVs.

We purchased the Samsung dishwasher in 2010, within 6 months the clear glass items were coming out etched, dishes were not getting clean, so we used vinegar to help - it worked for awhile. Have had to use the heavy cycle to get dished cleaned the entire time we have owned the machine. Last week it started leaking in at the bottom of the door, but now looking at our hardwood floor it appears to have been happening for awhile without us noticing.About 2 months ago I noticed the digital #s were losing characters, so some of the time was not showing or the numbers were cut off, so when you thought it was a 7, it was showing as a 1. Now today it has a code error 11 flashing and we cannot figure out why. Havent called a repair person as yet, might be worth just replacing than fixing.

Defective refrigerator model RF267AEBP - Before I bought my Samsung 3 years ago, I researched the product and could not find any negative comments. Now my Twin Cooling system (that they advertise as something great) freezes the air vents in the refrigerator, causing the fan to stop working. Samsung customer service is a crappy as their refrigerators. I will never never ever buy anything made by this company again.

Bad quality and poor service. We bought the French door refrigerator about 2 years ago for more than $3000. Now the upper section is overcooling and Samsungs authorized technician came charged $220 and did not fix the problem. It lasted 32 days just more than 2 days over the warranty period. Now they say you have to pay again the same cost again.

Our Samsung Refrigerator was purchased from Lowes and was highly recommended by Lowes and another appliance center in the area. Our refrigerator has broken down 3 times in 4 years which is a horrible record. I have a cheap Kirkland 2nd refrigerator that I have had for almost 20 years and never had broken down one time. Expensive is not always better! Samsung sent us a repair company which then goes out of business and will not recommend and now gives us a 2nd repair company. That repair company tech only knew how to take out screws of a cover and had to be on phone being stepped through how to do diagnostics on refrigerator, only to tell me a 2nd time that power circuit board needs replaced and will be another week. The circuit board is obviously is defective and not covered under 5-year warranty by Samsung. I will not buy anymore Samsung products. A few years ago, my highly touted Samsung Flat Screen TV had defective parts and fortunately Costco stood behind the product. No more Samsung TVs either!

I bought a whole kitchen set made by Samsung, in exactly 4 years my refrigerator broke, Samsung had a repair person come out and they couldnt get one screw out to fix it. After numerous calls and spoiled food because coolers arent the greatest at preserving food Samsung said that I had to find my own maintenance company. Well Oddly enough there is no one in my area besides the company that could not get one screw out, to repair my fridge. Samsung said there was nothing they could do. Now fast forward a few months my microwave is now broken. Im sure I will get nowhere with this broken appliance as well. Through all the calls and hours spent on the phone and the food reimbursement check Samsung said they would send us I have gotten nothing from them and no answers. Their products are junk and any company that sells them needs to stop because most of the people selling them know they are junk and tell you not to buy them.

Bought this from SEARS just before Christmas around December 22 of 2010 to match the Samsung Stove that I bought for the new home that we had just moved into. Looked great and I was very pleased until it stopped working on Jan. 4th of 2012 (approximately). Throwing the error code SE and unplugging it and re-plugging it back in would allow it to work for maybe 5 minutes. I was so upset when I called Sears and they wouldnt even entertain the idea of coming out to service it unless I wanted to pay for the service call and whatever the problem was to fix. I realize that there is only a 1-year warranty on the microwave, but come on! It stopped working 2 weeks past the 1-year warranty end. Whatever happened to standing by what you sell? Its a shame that most of these products are made overseas and so cheaply and then sold for way more than they are worth. Its obvious to me that Samsung products are pretty much pieces of crap that arent even worth looking at. I encourage anyone considering one of their products to think twice. I am a very unhappy consumer and will tell everyone that I know to not even consider any product manufactured by Samsung. Yes, I could have purchased an extended warranty but come on people, 54 weeks an appliance works before breaking down and needing repair? That is absolutely absurd. I pretty much told Sears that they lost a customer and anyone else that I knew too. No wonder they are going out of business! They have terrible customer service and dont give a damn about the consumer. I had an independent service company come out to take a look, who, by the way did not charge me for the service call, as I had explained the situation to them. He checked it out and told me the motherboard would have to be replaced and that it would cost almost as much as I paid for the microwave in the first place. How disappointing that I have been sitting here with a microwave for the past 2 years that doesnt work because I dont exactly have the luxury of being able to just go out and purchase a new one every year or two. Im furious at Samsung for manufacturing such a substandard product and then knowing that it has problems, refused to do any kind of recall or offer to repair at no charge and also SEARS for being so not standing behind what they sell. Cheap labor = cheap materials = cheap products. Truly disgusting!

Model RF266AEPN, french door model. Purchased spring 2011. At four years old had to be serviced for the ice dam at the back of the refrigerator causing the fan attached to the evaporator to be compromised and sound as if the refrigerator was about to blow up. The repairman warned me that this was a common problem with Samsung and tried to sell me an extended warranty. I declined. Unfortunately I should have listened because six months later its the same old problem. Today after viewing loads of YouTube videos and reading the commentary I have no doubt this is a widespread problem with every type of Samsung refrigerator including side by side and bottom mount. The suspected causes for the malfunction range from the temperature sensor, to the heating tube around the evaporator coil, to clogged drain, to bad relay switches in the computer module, to poor software. Knowledgeable people seem to fix the problem only to have it occur again. Also made the mistake of buying a Samsung above the stove microwave that makes enough noise that I wonder if it too will blow up on me.

I recently bought a Samsung dishwasher that not only does it not clean well and leaves spots on my dishes but it actually makes brand new spots resembling dark grease spots! Like some of the other complaints, mine also leaves a musty smell. My 18 year old Whirlpool was not pretty but it left my dishes spotless and dry without even adding a drying agent. Thankfully I am back at Best Buys and they are taking good care of me.

I purchased direct cool Samsung refrigerator model RR2115 TABRK/TL in May 2012. In six year of span two time I have got it repair for poor cooling and not freezing the ice. So it is non reliable product to recommend.

One year old and has been repair six times and still those not work. No seems to know how to repair it. If you are in the market for a dishwasher, DO NOT buy a Samsung. It is nothing but JUNK, and cannot be repaired.

2005 Samsung microwave -SE- on display. Microwave high end that has an auto cook for types of food. I saw the post about the sensor and read others online for only 10 min. Said it was a humidity sensor that was shorted inside microwave, not a panel. My microwave was totally unusable. No buttons worked and unplugging power had no effect. I am fairly good at fixing things. And it said that you had to replace sensor. But after about five min., I remembered what I last cooked. I cooked corn. I bet that sensor is dirty. Inside on the ceiling of the microwave is a small 1/4 inch hole that the sensor fits. I sprayed it with aerosol isopropyl alcohol. Instant! : 0 on display, the -SE- was gone. The sensor was dirty and caused the microwave to lockup. I did not use but can suggest maybe a Q-tip with rubbing alcohol. A spray worked for me. My microwave is working. Thanks for the info on this site. It helped. Lot of work saved.

My elderly parents bought this refrigerator and after thirteen months began having issues. They would send someone out but it would be 2 weeks. I told them of their health issues, my dad is a heart patient and diabetic and we really needed something pretty quick. I was also told from customer service you should always have a back up refrigerator. I asked, Who could afford two refrigerators, and where would you put two? The tone got worse and then I was just pretty much angered with his non-caring attitude. Not to mention that only very few technicians are certified to do a service call. I called Sears and they generously offered 3 days sooner. Very honest and tried to offer other options to try such as unplugging the unit for 2 days in case it had froze up, before spending money my parents did not have on their fixed income. We were never told to try anything from Samsung, to maybe save the expense to a sick, elderly couple. I was told that the minimum amount would be around $685.00 for the visit. Needless to say, we took his advice to unplug the unit for 2 days then restart. At least Sears tried to offer an alternative for us. Have lost food/beverages twice, still no refrigerator/ice maker, etc. Enough air flowing to not be eligible for warranty for a big part such as compressor, etc. Will probably be replaced ASAP b/c that is more than half the price it cost to begin with. After two weeks, they are living from a dorm size refrigerator and a Yeti cooler for ice. With their customer service, me along with my parents are done with Samsung. Sad to say on reviews on this particular type, they are messing up at about the 13-month mark. There is no excuse for a nice, new refrigerator to tear up with barely over a year of use. Never again! Very frustrated, not to mention the anguish my parents are going through. When you buy something that expensive, you expect it to last a while. I have had my Kenmore side-by-side for almost 20 years so we have learned a lesson. But the main lesson is all about the attitude you give the person on the other end of that phone. Try to be a little sympathetic to an elderly persons situation Samsung! Going to try to find another one after their check comes the first of the month. Another several days.

I love Samsung never had any issues with it. The only thing is that the top stove range is too big other than that love it. I wish I could afford all the Samsung appliances tho theyre pretty expensive.

My problem is like everyone else!!! My RF217 is less than 2 years old when drain froze up wrecking the fan!!! Having been in the appliance business for over 30 years, I have never saw such a poorly designed system!!! After defrosting and installing a new fan, it worked for a couple of months when it started leaking into the crisper drawers telling me the drain was already frozen!!! I made a heater out of a copper wire and thought I had it fixed. But three months later, same old crap!!! Samsung knows of this problem but is not recalling the problem, even though they make a kit to fix it with!!! I suggest everyone that has or had this problem call the commerce commission and report their experience. In the meantime, you can buy the kit online such as eBay for around $125.00... Let refrigerator thaw for several hours so you dont break cover or insulation foam behind it!!!

We purchased our Samsung Dishwasher from Best Buy in February of 2014 as part of a 4 appliance suite for our kitchen remodel. BIG MISTAKE! We did not buy the extended warranty through Best Buy. The dishwasher started to fail (would not complete the cycle) in February of 2015. It was still barely under warranty so Samsung sent VA Electronics out to repair this problem. Worked until Sept 2015 when the same issue came back and the front door started to leak. Had to pay VA Electronics $99 to come back out to repair the problem, but it just started leaking again! Never buy a Samsung Dishwasher.

The first error code (LC) happened about 4 weeks after install. A week wait for a tech, claimed no problem. Happened again about 5 weeks later. Again, no issue found. Happened again - replaced a part. Happened again. You get the picture. Sent a complaint directly to Samsung in May 2018 requesting replacement of faulty machine (Dishwasher 80M9 series). Was told they had only received ONE repair notice from us (we had logged in SEVEN at that point - since WE hadnt paid for any of the service calls, I have to assume Samsung did!). They sent someone out to repair AGAIN. Happened again in June. JUST had repair here to replace two parts - he was 5 minutes away from the house and it happened yet again. HORRIBLE company to deal with. This should truly be a no star review.

Have owned the side by side for 2 yrs and the interior is broken in very many locations. The interior drawers are plastic snap-togethers with plastic caster wheels that break off. The plastic covers on certain sections of the interior are cracked. Would not recommend this unit to my worst enemy. Even though this unit lists for $2400 it is cheap cheap cheap.

We recently purchased all new appliances for our new home. The three door counter depth model was delivered & installed by our dealer. We quickly noticedthat the refrigerator doors were sweating. Over three days I had contact with Samsung Customer service three times and a service representative once. Total time spent telling my story over and over again to people I had difficulty understanding amounted to about 2 hours. I finally became so angry that nothing was being accomplished that I told the lady I was going to hang up and let her figure out what was happening to my service request & call me back...and, if I did not hear back from her in a reasonable time period I was going to return this abomination. I did not hear from her.I have contacted my dealer and am returning this and will NEVER again purchase a Samsung product. Having been in a manufacturing/consumer product company for over 40 years I know world class customer service. Samsung doesnt gave a clue! Not sure how they continue to sell consumer products with such pitiful follow up.

I have a seven-month old Samsung dishwasher and it would not clean dishes well. I had to run it two to three times. I also had to repair it twice. I am now waiting for the third repair. Samsung says that they do not return products.

I do not like the design is the stovetop. It has deep holes at the burners that catch food and dirt. Very difficult to clean. The computer key pad is also difficult to keep clean. Food particles get stuck in the metal trim. The computer has broken twice in three years. Overall would like to have an older more reliable easier to clean stove, oven, range!

I cant describe how horrible experience I have with Samsung product, lets begin, in 2013 I bought Samsung French door refrigerator ( RFG297HDRS/XAA) from Best Buy and I paid extra for extended warranty (which I found out it is not extended warranty. It is duplicated warranty). Now in 2016 it is broke down. I talked to Samsung few times. There is no authorized repair center close by and they had to talk to Sears Service but make long story short the estimate of repair is around $600 maybe even more for replacing control board. I recommend to stay with common brand like Whirlpool or Kenmore, Amman instead of paying more for some foreign brand which it cost a lot to repair plus they have very short life.

Bought the refrigerator (Samsung Model RS2556SH) on 10/15/2004 and, except for the ice maker and the fact that its a bit noisy, it has worked well ever since it was installed. While the ice maker does make ice, there is usually a mixture of crushed and cubed ice and the selection setting doesnt make much difference. Im writing the review because, after reading the reviews posted on this site, I felt I should offer a positive review and let readers know there is at least one person whos had a fairly good experience with a Samsung refrigerator.

My Samsung SMH9187ST microwave stopped working in less than three years. Now out of warranty, Samsung was of NO help. It is not worth repairing given a minimum $150 labor fee for a unit that cost just over $200. I regret having purchased a Samsung refrigerator/freezer. Im keeping my fingers crossed on that one. Bottom line, avoid Samsung microwaves like the plague.

Easy clean and performs well. Both the induction range and oven are fast to temperature and cooking abilities. The food is always cooked to perfection. My family and guests enjoy the meals cooked with rave reviews.

We purchase this Fridge for our RV which was screaming for a full sized Fridge. It is lightweight, perfect in size, very quiet, doesnt create excessive heat and most importantly has a low power draw. We have owned it two years and remains issue free and takes the abuse we RVers tend to put on a fridge. Highly recommend.

We purchased a Samsung refrigerator model RF28HFEDTSR/AA - what a mistake! Like other consumers, we have had terrible problems with it - problems that are typical and that Samsung does not stand behind. This particular model has an ice maker in the freezer (bottom drawer) and an ice maker in the top (refrigerator door location) where the ice and water are dispensed. The top ice maker freezes up and has to be thawed out constantly and water drips out of the dispenser, itself. This is a common problem and a class action lawsuit has been filed - as Samsung has refused to take responsibility and address the well-known issues! In addition, the plastic shelves crack - for no reason - obviously a defect in the type of plastic that is used in manufacturing the shelves. This is another problem that has been frequently noted by consumers - yet, Samsung refuses to take responsibility. I have many Samsung products in my house - cell phones, televisions, sound bars, etc. I am very disappointed in this refrigerator, and especially in the lack of customer service by Samsung. I will think long and hard before I purchase any other Samsung products. When we first began having the freezing problem, I read on the internet how many others were having the same issue. I contacted Samsung and got nowhere at all. After being tired of constantly having to take a hair dryer and chip away the ice - I called a service to fix it - and they said there really was no fix. I had someone look at it today - and all they could do was what I had been doing - and charged me $80. They did find out that Samsung had managed to develop a fix for the problem and it would cost me between 400 and 600 dollars to do it. The service man and I both agreed that I might as well purchase a new refrigerator. This one is only 3 years old! It began having issues - of course - after the warranty period had ended. Please tell everyone not to buy Samsung appliances!

Less than two years old and it has never worked properly. 70 degree drop in heating. Takes 30 minutes to heat up. Samsung fixed once and broke again in less than 6 months. In process of replacing entire parts of oven and new board. Samsung repair came out and told us he did not have the right parts, that the phone people did not tell them the right things. Stay away from Samsung.