Ive had my brand new Viking refrigerator since September 8 and it has been a lemon. It’s the third icemaker that’s been gone into it. The doors were supposed to come and before they could, the inside of the doors just started falling out of it. I had no icemaker during Thanksgiving and Christmas. They put one in one week and immediately it went before Christmas day. Weve been waiting and waiting and waiting, and a new icemaker came yesterday. And after 2 months, the icemaker decided to start working.This is a very sick refrigerator. I had a Sub-Zero refrigerator before and it was wonderful. But on my Viking refrigerator, every time I close the door, it dumps ice on the floor. The repairman said yesterday “Well, all refrigerators do that.” But my Sub-Zero didn’t. I was led to believe that Viking was a better appliance than the Wolf packages, but its not. I am very disappointed in what I thought was gonna be a very good product. And another thing was Ive had to ask for books to operate it. I called and told them I didn’t get any manual to work with me. They told me I can go online and print it out but it was 30 pages to print out.

Our Viking range has been really good. We did have one small problem with it very shortly after owning it. Two of the burners wouldnt light. But they quickly got us in touch with somebody to come out and replace the igniters. The person who they had come out and service it was awesome and had it fixed really quickly, but he said, “I just dont like how one of these is lighting. Its still lighting fine, but I just dont want to leave here and say it’s fixed. And then in three months, you have another problem.” So, he came out a second time, even though it was working when he left, and replaced that igniter entirely. It was great customer service from them. The only challenge with Viking is totally esthetic. The only frustrating part is that the surface below the grates are very shiny black, and theyre the ultimate dust collector if youre not keeping on top of it.

We did a direct replacement of our Viking because when we had it put in and turn the oven on, it wouldnt work. We had to wait three weeks because the guy couldnt come. When he finally came, he had to replace the thermostat. But it was kind of a fiasco when they came to install. The gas pipe wasnt on code so we had to redo the gas pipe and they havent come back. But the technicians have been excellent to work with. The guy couldnt help that our gas line was not right. He was trying to do the best he can to get back. It was delayed a week or two weeks to get it hooked up.We have used it for months now and its been great. Its easier to clean. It looks nice to me. I like the new knobs and that they have a little light that lights that up. Thats a nice feature. Its nice to have a beautiful, clean oven, and its gas. We have the sealed burners, which makes it nice too. Ive always had a Viking for so long. Ive always liked them.

I bought a Viking range 2 yrs. ago. Since then I have had nothing but trouble. In short, the mainboard, fan, burner and controls gone bad TWICE. Upon contacting Viking and texting with support person - Deneen, I was promised someone would call to discuss my issues the same day. Its been over a week - no call. This range is obviously a lemon. $2400 is too much to repair a 2 yr old range.

We had gotten a Samsung refrigerator before and it didn't work well. My husband always wanted a higher-end refrigerator. Viking was always the number one on our list. The purchase of our Viking Refrigerator went really well. We bought it at Pacific Sales, which is the higher end sales part of Best Buy. The delivery was good. There was one issue though. The handle wasn't tight enough, so it eventually became very loose. But when we called for service, they came out right away.

I would say that the experience with this product is very poor. The worst! Oven igniters have failed 5 times! It burnt/deformed the burner tubes 5 times! I need to replace it at least every 20 months! Oven hinges operate very poorly! Many times on lighting, the oven door has blown open! This is a total junk for over $6,500! Pass the word to stores not to market the Viking Brand! What a junk!

I’ve had multiple problems with the range. It doesn’t go to temperature. It doesn’t cook food the way it should. It takes very long to heat up. The top of the stove is very difficult to clean. I would never buy it again. I had the rack inside my oven replaced. If youre going to pull it out, it has so much play and wiggle room. When you have food on it, it dips down because there is so much play. When I replaced it, they told me it would probably do it again and they were right. It did. So I am not truly a fan. It’s not worth the money you spent. Also, their customer service portion really needs to be a little bit better. But I do like how the top of the stove cooks. I like the output there. I also like the look of it.

The Viking fridge is great. We like the size of it and it seems to keep everything consistently cool. Weve only had it for about a year and weve had to replace a few of the lights on it. We did a service maintenance call because the light had gone out and that was great. But weve had another issue with our stovetop on the range. One of the burners isnt working and weve had trouble getting that fixed because theres apparently somebody else registered for the same unit.

We purchased a complete Viking kitchen which included a range top, downdraft hood, a dishwasher, a Dutch oven, the refrigerator and the convection microwave. We’re satisfied with everything except for the refrigerator because every time you open the freezer, the ice overflows to the floor and I think it’s a design flaw. It doesn’t happen every single time, but the ice builds up and theres no back on the refrigerator, so it goes straight down and falls on the floor. So, somebody has to get to the floor and pick up the ice cubes. But I like the digital controls of the fridge and everything else is fine. Im very surprised about this one item and I know that LG makes their refrigerators so that may be the issue here, but I have heard only good things. I did a research because I know that previously, there were problems with the Viking refrigerators, and I was assured that that had been taken care of. It may be a minor adjustment but weve only had it set in place for three weeks, so weve been dealing with it. If it continues, then Im gonna rattle some cages.

We bought a new house and all the appliances in it were from Viking. A lot of our friends with high-end homes also have either Viking, Sub-Zero or Wolf, and a lot of them are getting serviced. I also had a lot of problems with the first refrigerator, and when I would call up Viking, people picked up right away. Carters Appliances, one of their authorized repair contractors, came out to service, and they were awesome and super-nice, and came out right away. They had to come out a bunch, but they were great.However, we had to throw out about $800 worth of food because the problems happened three or four different times. They had to change the motherboard in the ref. Then the bottom of the refrigerator, where the coils are, kept freezing. The ref also had a problem where there was so much ice, so the coils got pushed into the plastic, then the ice started melting, and all the food had a smell to it. It was frustrating to deal with Viking about this, but they did replace the ref. They gave me a new one, and thats been perfect. I like the pizza box storage on the bottom.

We had a Viking range and refrigerator in our old house and the range was fabulous and the fridge was terrible due to the interior water dispenser that constantly leaked water that pooled inside the fridge. When we moved to our new home, we needed to, once again, buy a new fridge and we (stupidly) purchased another Viking fridge because we were told the interior water dispenser was discontinued because it was a defective design. NOW, we have no water dispenser and we have an entirely new problem -- where the ice maker sprays water all over the inside of the freezer causing a film of ice to cover everything.Now, I have to defrost my freezer ever 3 weeks like my mom did in the 1970s by taking everything out and scraping chunks of ice out of of the freezer. When the ice maker DOES work, it makes one tray of ice about every 12 hours which is not helpful for a family of 5. We have had the freezer serviced 3x which has cost us a thousand dollars and each time the repairman tells me how many Viking fridges he is called for -- and how AWFUL Viking customer service is. They wont even return his calls. If I could give them a ZERO, I gladly would.

Only two refrigerators would fit in my kitchen. One was Sub-Zero and I wasn’t in love with it. The other was Viking. It has more room at the top and I like it a lot.

Four years ago, we were redoing our kitchen and I saw the Viking refrigerator at the appliance store we were at. At the time, Viking seemed to have a better warranty. The Viking refrigerator is a good product and were pleased with its quality. It does a good job keeping things fresh longer than our previous refrigerator. It was a little difficult though to get the Viking reps on service when we had to get the refrigerator serviced, but they eventually got around to it. I had to wait over a week for an appointment. And then, they had to order a part which actually never came in. And so, after about six weeks, they ultimately replaced the refrigerator rather than try to find a part. They did the right thing in the end.

I have owned a Viking refrigerator for a year now and it has been one of the worst appliances Ive ever owned, aside from its matching range and oven. Both appliances were broken and needed repairs within 4 months of ownership. Neither are considerably reliable. I will not be purchasing Viking appliances again in the future.

Love the 48” all gas range. Less gadgets to break. My last range was dual fuel and the inside was much larger in both ovens. The small side on the Viking is very small. It is hard to find cookie sheets to fit.

The salesman we spoke with at University Electric in Sta. Clara was really nice. He was showing us all the features of the ranges they had. So far, the Viking Range we got has been of pretty good quality. I like that one of the burners has higher heat of 10,000 BTU. So when I stir fry noodle, it makes it taste a bit more like restaurant noodles cooked on a high-heat stove.

Awesome range - very efficient and easy to use burners that regulate heat very well. Having a professional-series product also unfortunately means that I now want to upgrade everything. Would recommend this range for everyone looking to add a level of sophistication to either their existing kitchen or building brand new. Great warranty as well (that we have never used).

This stove will outlast my house. Built like a tank, burners are amazing all the way from the slightest simmer flame to a multilevel scorcher. We have the grill and griddle. Grill makes some smoke but will dear steak just like your outdoor gas grill. Have enough power in a vented hood or you’ll need to remove batteries from smoke alarms. The griddle is thick steel and after one seasoning as recommended you’ll have a perfect nonstick surface smooth enough to cook eggs. Easy to clean with a paper towel. Only downside to this monster is its weight, which I guess only matters to the installers. You’ll never want it to leave and it’s the one thing a thief couldn’t carry out.

We owned a Viking in our previous home, and we are familiar with appliances, so we wanted to have a Viking suite in our new kitchen. We were the happiest with the double oven in our previous place. We had a different model, and the convection ovens were great. So that was our starting appliance, and then we just said that we’ll go with Viking. We thought about Sub-Zero and Wolf but we decided to go with Viking again. We like the size and the look of the refrigerator. In terms performance, everything is fine for now. I’m happy with the way it’s performing. I like the feature that you can control temperature in different compartments in the refrigerator, and there’s ample space in the freezer. The whole suite is the reason that we wanted to incorporate the refrigerator as well. But I would go with a different dealer next time.

The Viking Range has met all of my expectations. Its quality seems fine and I like the ranges appearance.

Its unbelievable to me that a brand that cultivates a premium quality image, and commands (demands?) top prices from consumers, designs and builds such a shabby product. FIRST ISSUE: over the past couple of years, two plastic refrigerator door shelves developed cracks, and shattered like glass without warning, dropping the shelf contents all over my floor. These were not overloaded shelves. THIS IS AN ENGINEERING ISSUE: CHOOSE A PLASTIC THAT DOES NOT GET BRITTLE IN COLD TEMPERATURES.Incredibly, each time this has happened, Viking Parts Department charged me nearly $200 per replacement shelf (Really? For the price of this refrigerator you wont replace a defective part as a courtesy?); so far Ive spent $400 on replacement shelves and I have another shelf that now is developing new cracks so I guess Ill be paying another $200 for that replacement shelf soon. Or maybe I should just not use door shelves?? SECOND ISSUE: no matter how I set the refrigerator thermostat, the vent located above the top refrigerator shelf outputs freezing temperatures. So while my refrigerator thermostat is set currently to 43 degrees, anything located on the upper left refrigerator shelf (water pitcher, juice, milk, etc.) freezes solid. THIS IS AN ENGINEERING ISSUE.Ive experienced a lifetime of different refrigerator brands, from basic Frigidaire, GE to Subzero, all have worked as intended. Certainly never had to replace plastic shelves for my cheapo Frigidaire, and nothing freezes on the top shelf of that refrigerator. So I guess you got an additional $400 from me in replacement parts (soon to be another $200), but Ill never buy a Viking-branded appliance again (dont get me started on the Viking range issues Ive experienced).

We have known for years that Viking a quality appliance, and we chose to go with them because of the name recognition. We also wanted a good quality product. However, there have been some hiccups. One of the refrigerator doors was damaged during the installation. It was installed a couple of weeks before we moved in, and that was when I notified them right away. They came to replace it in about three to four weeks after we moved in. And so, a new one was ordered, but the new one was worse than the one we had on, so we are still waiting on that. A couple of weeks back, I opened the refrigerator door and one of the parts, the locking mechanism to make sure that it does not open all the way broke off. I did not slam it open. It is like a cast metal part, so Im thinking that there had to be a crack or something in there. Fortunately, it is covered under warranty, but if it had not been, that would have been a very disappointing month and a half usage.I did my research, kind of on my own. We were to go through Builders Supply warehouse. Their prices were extremely marked up compared to what I could go get it from Pacific Sales. I had to show them documentation about the rebates and things that were going on, and I was willing to just buy the appliances myself and have them installed after the house was done. But the builder did not want that. So, basically, I was stuck at having to pay thousands more for the same product. That was frustrating. In the initial installation, they had one gentleman and his son installing it. I think that was very poor planning because that was a $10,000 refrigerator that was wobbling and coming off the trailer. He was also struggling to get it off the trailer, It was not enclosed, so it was open to the elements, and that was a little disheartening. I think that their installation should have shown a little more pride of ownership.

We built our house two years ago and put in over $60,000 in Viking appliances double over, two dishwashers, stove top, microwave, outdoor grill, fridge, and under counter fridge. I have problems with my dishwashers since day one. They have been serviced 5 times in 2 years. Last week when my one year old daughter opened the door of my under counter fridge, the whole door fell off and landed on her leg, trapping her under the 70 lb door. When I called Viking range to let them know and ask them to recall the fridge and replace mine they did nothing about it. I have had problems with my other Viking products. Do not buy Viking appliances. They are defective and Viking will not stand by their products. I have contacted a lawyer and am going forward with legal action.

One year into our viking kitchen we have been completely satisfied with the gas range top, French door oven, warming drawer and microwave. Everything has worked first rate. We would recommend to anyone looking for a high end appliance.

My husband and I completed our renovations in May 2018. We have had issues with the microwave drawer and the oven since we finished our kitchen. The panels were defected on both and we had to set up at least 4/5 appointments with the authorized service provider until the matters were remedied. Fast forward to January 2019 - the oven does not work above 300 degrees. I was advised by Viking that service can schedule an appointment to look at the oven in mid February!!! After several calls, we were scheduled for service today. When nobody arrived - we were advised that Viking canceled the appointment 3 days ago, never advising us of the change. Not only does the product fail to meet its reputation, the customer service at Viking is reason alone never to buy another Viking product.

Between a Viking and a Wolf, we like the idea of having the microwave above. The Viking range comes with a microwave and so we went through a dealer and got one. The only thing that I dont like is that the stovetop is very hard to keep clean. Its got a shininess, and so it always seems like its very hard to clean. Other than that, the quality is great. I like how quickly it heats everything up. The water boils quicker and the oven bakes a lot nicer and more even.

I wanted a Viking range for decades, so every time I looked at commercial-type ranges, it was usually either Viking or Wolf. But, Viking has always been the commercial style range that I wanted, but I put it off for years and years because I wanted the double oven size with six burners. Then I realized that to get the one I wanted, it would involve remodeling half of my kitchen to make space for it. So, I finally decided that, instead of putting it off because of that, Im just going to get the 30-inch one, so it would fit into the existing space. And so I did and Im happy. I bought ours at Colders, a furniture store, and I worked with someone who specializes in Viking ranges. It is an authorized dealer.Ive always had electric ranges my whole life. And one of the things that I havent liked in the past about gas ranges is the gas oven. Id prefer an electric oven and a gas stovetop. And now that they make dual-fuel ranges that are the perfect answer for me. Also, I just like the ruggedness of it. The hole that you put the pots on, theyre like army tanks. Theyre big, heavy, iron grates that are just so well-built. And the whole thing is heavy-duty that can last a lifetime. I like the simplicity of it, too. The electric range that I replaced was all digital. It had all kinds of extra digital features that I never used. This one has mechanical knobs, and everything works perfectly.However, the caveat is theyre expensive. So, you really have to be dedicated to cooking. If they were cheaper, I would have bought two. You really have to want that kind of a range before you are willing to spend that much money. Other than that, from the performance and quality of the Viking, it is 5-star all the way. It would be my top recommendation for a commercial range.

We were trying to do a fixer-upper and we needed to renovate. Then, our realtor recommended Viking to us and we consulted with them. We went to a showroom in Reno, New Jersey and we also saw some from P.C. Richards. We did some research online to know what models we like then, we went to the showroom and ordered Viking. Their reps were all good as they know their products. We talked about what we wanted and they gave us a number of options and recommended all the different products. They gave us the pros and cons of each and the price point too. It was informative. However, we had a couple of issues. We ordered a professional range with a Viking label on it. So, we called the person and complained about it. Then, they sent out someone to fix it and it was fixed yesterday. Also, the LED light was not working on one of the double French ovens for some reason but the oven was working. The guy who did he fix said he would submit another ticket for us to order the part then they will come to fix it. Other than that, the quality of my Viking is good. I am happy with it and compared with Sub-Zero, which is one of the main competition, Viking has a good price. It is also well embossed.

I bought a house that has a Viking fridge installed in it. Its okay, but right now my fridge is overfreezing and I got frost on top of everything so Im not so thrilled with it. I had reps at Viking come over to take a look at the crooked refrigerator and it went fine.

We were remodeling our kitchen and we wanted to upgrade all of our appliances so we did get Viking for everything. However, the refrigeration portion was faulty so we called our warranty and they did replace it. Its now working fine but thats not expected when you spend that much money on a refrigerator. It was a bit disappointing. For a week, we had to figure out how we were going to store food. We ended up having two technicians come out because they didnt communicate. It was a bit of a mess but its over and Im glad.

I was in a time crunch so I had to make a split-second decision, and I heard that Viking had pretty good reviews. This was the first range I got as a six-burner gas range and it was horrible. Whenever we would turn on the oven, it would make a loud banging noise like a gunshot in my house. The repairman came out and drilled holes in the bottom of my new unit. He said that would fix it because of the expansion of the heat heating up the metal. He did that and left, and afterwards it was worse than before. This was a $7,000 unit that was recommended by one of the Viking people. We went back and forth with Viking and they sent out a new one. The new one came after a couple of weeks of arguing, and the top was all scratched. The black part of the iron grates was peeling off. I opened the door and the door was bent. There was a quarter-inch gap you could see on the installation inside. I finally had them take it back again and I tried getting my money back. They didn’t reimburse me the whole thing for some reason, so I lost $800 on the deal. I went with a whole new different range. I would not recommend them and I would never purchase another Viking product.

Shortly after posting we received a call from Viking asking for the repair estimates from the service company, which we shared. Viking replied that due to the age of the appliances (5 years) they are not able to help. Viking was once a great American brand that created superior appliances. For the premium price, buyers could feel confident in the the quality of their purchase and the companys customer service. Unfortunately that is no longer the case. Viking is aware of the flaws with some of their products, especially the refrigerators (as is evidenced by the sheer number of complaints on this site alone about the same issue), yet they refuse to stand behind their products. Despite my hopes that I would be able to report that Viking did the right thing and repaired what is clearly a design flaw affecting many, unfortunately I cannot. It would be extremely easy for them to resolve this issue, but they choose not to. Instead, Viking prefers to erode customer trust in their products, service and their brand. I am sad to report that the Viking of today is no longer the company it once was. My only advice to anyone considering a Viking appliance or a full Viking kitchen is: buyer beware. Read the reviews on this site and others carefully.

Installed Viking appliances in our brand new home and it didnt take long for problems to start. The dishwasher model #VD8200SS started leaking and not drying after the first wash. I had the unit serviced twice to finally find out the entire soap dispenser piece needed to be replaced. The unit stopped leaking, but still wont dry. The serviceman was dumbfounded. The unit began smelling and stopped working all together. The service discovered it needed a brand new drain pump. Drain pump installed and turns on, but it still smells and the washer still refuses to dry anything. Double oven model #VED01302TSS now makes humming noise while the unit is off. The serviceman went back out to the house and said it needs a transformer and advised me Viking ovens are pretty much a joke and suggested to not use the self-clean function. He said it only greases up the inside wires and gadgets, and is very expensive to replace after the warranty expires. Out of the 7 Viking appliances I currently have, the stove top and toaster are probably the only two which didnt see a lot of problems with. Dishwashers, stoves, fridge, beverage centers and microwaves - forget it. Viking is simply overpriced and a total joke. Viking, you can pretty much stick it. Ill never buy another Viking product and Ill pass along my experiences with Viking every chance I get. Dont buy this crap!

The techs came in and had to replace the whole shelf because they noticed that it wasn’t glued in from the factory. It came apart. The middle shelf that we had to have repaired that had the deli drawers in it isnt stable enough to put heavy items on it. And there is no other place to put heavy items on it. There should have been a middle bracket in the middle to support it against the back of the refrigerator. The new half freezer and half refrigerator is something new to me. I feel like it’s small. But the product is fine.

When I went into the store of the multi-product and multi-brand dealer, I had a shortlist of what would fit in my house, and the Viking refrigerator was one of them. Its well-rated. I looked online for reviews and did more of my research outside of the dealer store. The refrigerator that I got from Viking is good. I like it a lot, especially the lighting. However, there are two things that I dont like about it. One is that I wish I had filtered water. The second one is that when you use the ice tray in the automatic ice feature, the little bars that measure whether its full or not usually catch the ice, and then the ice falls back into the freezer and you cant shut the freezer. So then you have to fish up some of the ice. But its hard to get back there because you have to get down on your hands and knees and slide the big tray out. Otherwise, the ref is working well.

In the year 2000 my husband and I bought a home and shortly after began an extensive and costly kitchen remodel. We spared no expense and believing we were buying the best, we bought a Viking refrigerator. In hindsight, it was our worst decision. Almost from the very beginning we began having problems. The ice maker stopped working, the door accessories and drawers began to crack to the point that one of the condiment containers has a huge hole on the bottom rendering it totally unusable. Certainly not the quality youd expect from such expensive appliances. When food started spoiling we knew we had a big problem and called Viking for help. By then, of course, warranty had expired but they recommended a local service company. By the third visit with no resolution we knew we were dealing with an incompetent repairman and my husband, at this point beyond frustrated, practically threw him out of our home. We never got any satisfaction from Viking. And its incomprehensible to me that after spending thousands of $$$ on a beautiful, state-of-the-art refrigerator I am forced to make ice in plastic ice cube trays and keeping milk, cheese, cold cuts and veggies in my old GE in the basement because the temp is never cold enough no matter how we adjust the settings. Last night I opened the door to put something away and felt warm air. The Viking finally conked out. So, this morning my husband and I are debating who to call. And as I google Viking, I came across your reviews and, can I say, I am shocked by the hundreds of negative stories I have spent over 2 hours reading, stories so similar to mine. So now I dont know what to do. Do I dare spend possibly $1,500-2,000 in repairs which may or may not fix the problem or do I ditch the Viking and take the loss? One of our dilemma is that our kitchen was totally custom therefore the Viking is tightly wall mounted with molding and trim all around. Would I be able to find a non-Viking refrigerator that would fit the same dimensions? I am so angry. This is certainly not what one would expect from a company like Viking. I am open to join a class action suit.

The Viking refrigerator came with the house and we noticed a couple of issues with the drawers. It’s not closing properly so you have to move it a little bit to get around with it. Also, one of the trays seem to not lock properly.

Viking Ranges popped up as being nearest to my house when I did an online search. I like the brand. The stove is great, reliable and is a beautiful piece. They’re known for that but unfortunately, that’s the only thing they’re known for. I have the hood on top of the vent but it stopped working so, I called them. The customer service was very short. When some guy came out, he said that he had to change the whole part and he was going to overcharge me for something. But I was able to fix it by myself and it was just a loose wire. I grabbed a screwdriver, took it apart, took the thing out and then was able to put the wire back in place and now it works fine. It was pretty evident what was going on where it was a failure in the switch but they tried to scam me and make me buy a whole new piece which is ridiculous to me. I also have a Viking dishwasher and I figured that they could fix it. The technicians came out, was very nice and he did his best trying to fix the problem. He accomplished it ‘cause the dishwasher started working again but it was for half a day. The next day it stopped working and continued to be clogged. When I called back the technician to see if he could come back and repair it again, he never showed. He said he would call back and see if he would reappear but he never did. Eventually, I stopped calling him and I had to call a new place. I had to pay for somebody who will fix everything that the Viking technician wasnt able to fix. I was charged twice to get the repair. After that, I was reading reviews online and thought I should’ve gone with the different dishwasher. Viking doesn’t seem to have a very reliable dishwasher. The dishwasher is terrible. It keeps breaking down, flooding, it’s not easy to use, and it’s a disaster. On the whole, Viking is known for being exceptional and I have no complaints with the stove. Its phenomenal and it always works out great. But I would totally advise others to buy a different brand of dishwasher.

I truly love my Viking range. I got it for less than half price, so I was happy. It was a floor model, an upgrade for a good price for what I was planning on getting for our kitchen, and it looks awesome. I use it a lot. I just wish it had a lower blow. It is kind of thermonuclear sometimes. Also, I wish that the oven would heat up a little faster. It seems to take longer than the range we had before, which was a much lower end. Other than that, it is all good. I would totally tell people to go for Viking.

I bought a Viking refrigerator due to the warranty on it. It works fine and I like its aesthetic features. However, I dont like the filters since they need to be replaced more often than I would like. Also, I made superficial dents in the bottom freezer drawer. It’s not noticeable, but I have to replace that single front panel so that I could get rid of it. The panel costs $1,650, which is more than half the cost of the entire refrigerator. Viking uses an outside manufacturer for that piece, and they’re ripping anybody who needs to replace that because they figured they need it. Its absolutely absurd and highly annoying that it’d cost that much money to fix the little dent.

I have a built-in Monogram that I pulled out and died and I dont how to put one. I have spent that kind of money to put a built-in back in. Ive known Viking Refrigerators for a while then I saw it in the store. It met my needs. There was something damaged on it though and I was supposed to get another drawer and I didnt. I like that it keeps the vegetables fresh although this wonderful refrigerator does not have one of those little twist-in filters. Even the way its set up, you cant put an inline filter because its built-in and you cant get to it. Theres not enough room at the bottom.

I went to the store and looked at all the different refrigerator models. I was doing a kitchen remodel and I was going for a certain kind of look. I was looking at the GE Café and the KitchenAid that had the kinda industrial handles. I didn’t find Viking Refrigerators until my second or third trip. The thing that basically made me go to the Viking was that it had the handles that match my GE Café double oven. It looks very similar. Also, I was going back and forth between the French door and the side by side. But when I finally decided on the French door, and that was a whole process, the thing that drove me away from the GE and the KitchenAid was the inside design. I liked Vikings inside design the best.Some of the situations on the others were, when the door was open, you couldn’t open the vegetable drawer all the way unless you really, really open the door wide. Sometimes, the French door even blocks the drawers from opening. Another issue was that a lot of times, the shelves had an enter too at the back so things would fall down the back. I didn’t like the fact that it’s like if I put something on the shelf and if it’s small enough, it’s gonna end up falling down at the back of the refrigerator and I really didn’t want that hassle. But the bottom line is I like the look. The quality in terms of not having maintenance issues was good.

Weve had Viking before so we decided we want to have Viking again when we moved. We bought the Viking refrigerator and the gas stove. When we had a problem, it was taken cared of and weve always been satisfied. We had a little bad luck with the refrigerator because at first it had a dent in the door so it was returned. The ice maker, light, freezer, and the fan continue running on the second one so that was returned again. Weve got our third one since June the 26th and its now working great.

Ive always heard good things about Viking. Several years ago, I heard bad things about them but I decided to give them a chance because they are out of Greenwood and my niece lives there. I chose Viking because it did have a good reputation. Plus, they offered the free dishwasher to come with the range. Building a home, that was an incentive for us. I absolutely love the quality of the range. We lived in military housing for so long and we had an electric stove and all my pots would hit each other. I couldnt wait to get a gas range. My brother said to get a 36-inch and Im so glad that I did because my pots can breathe. They dont touch each other. I love the roominess. Weve used it for about two weeks now and weve been very pleased. They have set off our alarms but thats because we didnt put the hood on. Other than that, it heats up immediately and it puts out just the right amount of heat. I love that it cooks my potato quickly. Its also easy to clean. I do have a sponge that I use to make sure it doesnt scratch because when I inquired one time, you have to be careful not to use something that would be abrasive to scratch it. I like the grates. Theyre very heavy-duty. I do like the knobs too. They are big and easy to turn. I thought it would be cute if they came in different colors but when I called in, they said theres another competitor that is known for certain colors. Ive noticed that the back cooks faster than the front but it performs beautifully. It looks like theyve improved from what had happened a couple of years ago. Theyre trying to get their name back.

We did a kitchen remodel and the person whom we were using to do the kitchen was the distributor for Viking. We got a Viking Refrigerator but then it woke me up last night as there is some sort of sensor that goes off and sets the alarm off. We have already had this sensor fixed once and now its broken again. Additionally, the drawer doesnt seem to shut right. The way freezer drawers work should be that they slide really easily, regardless if theres a lot of weight. However, after two weeks of operation, our freezer drawer has slowed down to the point where we have to push it with effort to get it to close.Viking has tried to have that fixed and nobody has been able to fix it. They contract with local repair people who have been very responsive. These repair people have addressed the issues, as reported but then theres still some sort of sensor that fails. The problem wasnt too bad when the sensor was going off at 7:00 AM or 8:00 AM. However, it has been going off at 3:22 in the morning and its annoying. There are beeping sounds coming from the kitchen thats surrounded by hardwood floors. The techs who have come have replaced several pieces the last time they came out. The problem with the sensor stopped for two or three weeks after that but then started again.

I was replacing an oven that I had for years and was gonna go buy new appliances. Plus, I wanted an electric range. I looked at Viking and the quality of the appliance was pretty good for the price. The struggle that I had was I could not see the exact stove that I bought because nobody had one in Columbus, Ohio. I could see pictures in the brochure of what Viking looked like and looked at it online, but I couldnt see it, feel it, or touch it. So for me, it was a big risk and a little frustrating. But its been great so far. I like its oven capacity a lot.

My wife fell in love with the Viking oven and she wanted the other stuff to match, and thats how we went down the refrigeration path. The people at sales did a great job selling the refrigerator and going through the function and features. So far I like the lighting and the storage compartments.

Weve purchased a whole lot of Viking in our past two houses and Im done. We bought an 8 burner dual fuel range when we remodeled our house. Within one month of when we could start using it, we had problems. In the 3 years since the remodel started, weve had service out a minimum of 10 times and they cant nail down a problem. They suggested keeping a log of issues which we did for a year. Showed dates and issues documenting a routine problem with the temperature not seeming right, uneven heating, self-cleaning doesnt work, pre-heat takes an hour and over fan takes more than an hour to turn off. Fixed several different pieces and STILL have such uneven heating that nearly everything comes out burned on the outer edges before the inner part will be cooked. Forget making a cake. The middle will be raw when the outside is done. Nobody from Viking will help. The regional manager called once while I was at work and wont return any calls after 5 attempts. Clearly just trying to look good on a report, not actually help. What I want to know is what about my written warranty AND the implied warranty of fitness for purpose (i.e., being able to cook things normally) that is supposed to be the law?! Not only will I never buy another Viking product. Im warning everyone I know against it also.

We needed a new fridge, and we heard that Viking was a good model, so we decided to buy it. But ever since we’ve had it, it has been giving us nothing but a problem. We’re working with Best Buy to have it replaced as soon as they can get us a different model or unit, not even Viking. The compressor seems to be humming a lot louder and unusually higher. So it’s this annoying, high-pitched hum that we constantly hear. Also, the alignment of the bottom freezer drawer is a bit off. They tried to replace it with different Viking units from different warehouses, but all of the refrigerators had the exact same problem. So we did not go with a replacement, and we came to a mutual decision that we’re gonna have the Viking taken back by Best Buy and have it replaced by a completely different brand. We got the 36-inch freestanding unit and it is absolutely not one I would recommend. Best Buy asked us to reach out to the manufacturer directly, and they came over and saw the unit, and they didn’t really do anything. They told us that they were not gonna be able to help or do anything here and that we just have to talk to Best Buy. So while they were polite, they were utterly useless.

I purchased a home that was 1 year old with Viking fridge/freezer and Viking oven in 2005. We had problems with the defrost cycle of the freezer section, within a year of moving in. Ice would freeze up on the back of the freezer then defrost. I called an authorized Viking service to come and fix the problem. He came, used my hair blow dryer to melt the ice, made some adjustment and left. It happened again and again. The melting ice ruined my wood floor and I had to pay to get it replaced. Then a year later, the door started to hang crookedly. I decided to purchase a new Viking fridge/freeze, same type but newer for about $10,000. I also bought the extended warranty on it. Within 6 months, the first drawer cracked. I called the dealer and they told me my extended warranty would not cover broken drawers or shelves because that is considered wear and tear. I was completely annoyed. I tried to fix the drawer by crazy gluing it together. I also have red sticky tape wrapped around it to hold it together. I had to do the same with the cracked door shelf. Now 3 years later, I have three broken shelve doors and the broken drawer, all taped with red tape. It is absolutely disgusting the shabby quality of product that Viking builds. The oven that came with the house, the door became crooked too and doesnt close all the way. I had an authorized service come and see what could be done. Nothing! They no longer sell the hinge replacement part. I had the same problem with the printing on the oven panel too. It has worn off and I had to write the temperatures and the baking programs with a black magic marker! I also called them to find out what I could do about that and they said I would have to buy a new front panel! I am 56 years old and have had many fridges and ovens in my life. I have never had any problems with any of them. Most of them were about $1,500.00-$3000.00. I will never buy a Viking product and when I am in an appliance store, I try to stand by the Viking section for as long as I can and tell anyone considering buying a Viking to not do it! I tell them to read the reviews about Viking products first. I decided to add my review so that if I can save one person from wasting their money, I will then be a satisfied Viking customer!

We had an old Sub-Zero and we needed to replace it because it was not possible to repair it. We were trying to find an appliance who can go inside the place and we had a few choices. Viking Refrigerators model was the right price and it was a high-quality product. We had a problem with the delivery of the fridge to our home. They broke our product during the transport but the fridge seems to be working properly. And the installation was really complicated for the installer. They took three hours to adjust everything and it was really difficult, so thats the thing that we cant fix. Also, the shelves inside are too soft, so when you put like a turkey inside, the shelf bends. And it makes a lot of noise and we were surprised by the noise of that model of that price.Now, we are waiting for a technician to repair the damage during transport. They have to change a part of the door and another thing that broke during the bad delivery. Also, in the store, they told us that model adds a two-year guarantee and in the manual that we have, they said three years of guarantee. The technician told me that usually when he comes to repair over the guarantee, he always took the information in the manual. He told us maybe its a two-year on our bill but if we could take a picture of the manual and say its a three-year guarantee from the date of purchase or delivery date. I would like to receive a confirmation if its true because it seems that they change the base guarantee. We bought an extended guarantee because we want to use that product for the next 20-year. We dont want a problem. I would appreciate receiving a confirmation that that model we have has a three-year guarantee as a base guarantee.

Ive always liked the look of Viking Ranges, just seeing them in many other homes I knew thats what I wanted to purchase. Mine has double ovens which I like. Its three years old, and it looks great however Im still dealing with the gas leak. But overall I like their appliances and I have a kitchen full of Viking.

I like the look of the Viking Ranges, the quality of the oven and the electric oven that’s hard to find. We got one that is 36 inches and has six burners. And this feature of the oven is my favorite. It’s a great looking range and of good quality. When we got it, we thought we had one burner that would not light. But I called and they had somebody come out right away and fixed it. It was quick and it was all covered in the warranty so it was nice and easy. The customer service has been great. Overall, I’m happy.

My husband did all the research then we went to an excellent Viking dealer in Connecticut. They delivered when they were supposed to, the products were fine, and the prices were right. We bought an entire kitchen, including a Viking stove and a microwave. The quality of the range is excellent and I love the five burners and the convection. Were very happy with Viking.

I own a 6 year old Viking Double Oven. It’s bad enough Viking wouldnt stand behind a heating unit but worse, we missed the complete Christmas season (our oven died Dec 17) using the oven because Viking didnt have parts in stock to repair the element in the oven. I will miss this Easter as well since the parts wont be in by then. As a cook this is unacceptable to me and Viking’s potential customers should be aware of this. It will have been 4 months for me to receive a new ribbon element with glass part # 013930-000 IF I get it by April. I think Viking potential customers should be aware of the lack of customer service in parts with Viking. Also Viking customer service didnt seem to care about my issue and basically had the too bad for you attitude. We have a 6 burner Viking range top and a Viking double oven in a top end house. If this is Vikings idea of customer service for premium clients I will take my purchases elsewhere in the future. Buyers beware.

Im a fireman and we have professional restaurant quality ranges so Im familiar with Viking. I like the style, quality and price of my Viking range. It needed a little bit of adjustment and thats about it. I also like the fact that it allows to heat up the pots, and the oven heats up really well so its very efficient. The dealer and delivery crew were great. And the service person has been here to look at it for a couple of issues. It was perfect. Overall, I got a good product for the money I paid and the individuals there at Viking really tried to help me when I called them up with an issue. I also have a Viking refrigerator and Ive had to live with two dings in its door for about four weeks. But theyre willing to help me because the doors have to be made and theyre replacing them. I have no problem with that but it is kind of an inconvenience when I spent $5,000 on the refrigerator. Its not cheap.

Viking Refrigerators are crazy expensive rather than just going with a regular refrigerator. But my wife wanted one so we got one and it is fine. Our experience with the sales rep and the installation were great. We also have a Viking stove and the starters on the gas thing weren’t working. But then a gentleman showed up, found the problem, came back with the parts, and fixed it.

All I can say is that I wish I had read these other reviews before buying our very disappointing Viking D3 Electric Range!!! It hasnt cooked right since the day we got it. Being on a special medical diet, I need to have all 3 of my meals cooked along with what I need to cook for my family. So, needless to say, my range gets a good work out. Thought I was buying a high end brand to fit my needs. Unfortunately, the oven does not cook to the proper temperature & takes forever to cook anything. 1 1/2 hours to cook thin chicken cutlets, almost 2 hours to bake a blueberry loaf that ended up being still uncooked in the middle & all the blueberries sunk to the bottom. The best was some birthday cupcakes I baked on the convect cycle which got over cooked on the outside & not done on the inside & actually exploded part of the tops off. Im going to try & include a photo if I can. All I can tell people who are looking to buy a range, DONT BUY VIKING!!!!! I wish I never bought one.

When I bought a newly-built property, it had a Viking range in there. Its ignition piece works well and Im satisfied with it.

Our Viking refrigerator was purchased in 2002. The side-by-side style and drawer system looked great when purchased. In the first year under warranty, the bottom slide-out drawers and hinges snapped off and broke several times. The tracking was replaced as well as the entire drawer system. The motor broke, drawers cracked, compressor broke and the sealer to the door replaced. I think everything was replaced in the first year. Now that its 2013, every side holder on the door side are held together with duck tape. The ice maker stopped working a long time ago. Drawers lost their handles - all broken off. Compressor is out and the bottom drawer a joke. Doors dont stay closed. The alarm goes off randomly when it wants to have to get out of bed to press the alarm off button several times a day. We still have the recall replacement hinges for the doors uninstalled as of yet. Apparently, the doors can fall off randomly and hurt people. Viking offered a discount for a new refrigerator if we decide not to get the hinges replaced. However, I am not sure that will solve any future problems. We should have purchased the competitors brand, which was slightly higher in price. Tried to see if they would offer anything more than the 1 year warranty. Nothing offered except a discount on a new one.

30 Double French Door Oven - I must say that I am extremely pleased with this product! Being a Chef, I am very particular on whats in my home kitchen, seeing that my wife and I like to entertain (as my time permits). This oven has exceeded my expectations. Not on just looks, but performance. It heats very quickly, cooks/bakes very well, and the temperature probe is accurate. Its a real eye-catcher when someone walks into my kitchen.

Weve had our new Viking refrigerator for four months now and its been good so far. When I bought the unit, I dealt with a representative in Dallas who was very professional. The refrigerator has a lot of space and compartments and its quality is very good. Id recommend Viking refrigerators.

Not the greatest service for a pretty pricey appliance. The grid was kind of hard to maintain. Overtime, the grill top did look discolored (supposed to be normal) but it kind of bothered us as we had an open kitchen concept. Otherwise, best gas stove we have had so far in-term of cooking/pots - the grill top in the center and 2 cooking grids on either side.

Within 3 months, I started having problems with all three appliances. The decals wiped off. When I complained to Viking, they said that cosmetics were not covered after 3 months. I dont know if my oven is on or what the temperature is. How is this cosmetic? I have had dozens of visits from Viking repair experts. They dont know how to order the correct parts. I have been taken away from my work for nothing. They come out but they leave without accomplishing a thing. I have had 2 door hinge repairs and the refrigerator will not automatically close. Viking has driven me insane. With all the money they have spent trying to repair my appliances, they should have just replaced the items free of charge. We, the consumer, are the ones suffering while they sit back and laugh. Dont ever buy Viking products. You will be sorry.

Our Viking refrigerator was fine.

This refrigerator is a disaster! The ice maker has broken repeatedly since Ive owned it. Repair calls and bills for that and it still doesnt work. The plastic handles on the bins are all broken. When you pull on them to open the drawers, they break. And the worse thing? It leaks. I have thousands of dollars of damage to my bamboo floor. After having this repaired, I see that the pan under the refrigerator fills up with water every few days.This is a refrigerator, not a high tech device. The engineering should be mundane. Ive had other refrigerators from GE that are far less expensive that never needed servicing. Nothing with this refrig works and I dont understand how this company could release it for sale, not have a recall, not replace them, not offer money back. The product is totally defective.I see that many others on this site have experienced the same problem. I am considering instituting a class action lawsuit. If you are interested, please let me know. It is unethical, bad business and fraudulent for the company to sell defective products and then not stand behind them.

Our builder put Viking range, dishwasher, and refrigerator in our home. The range is great but I already had to replace the motherboard on the refrigerator within six months. The seal around the freezer chipped because the availability of getting a motherboard took an extra number of weeks. The appliance company sent somebody out and said we needed a motherboard. They tried to communicate with Viking but they werent successful. So we ended up calling Viking and then we rescheduled the guy to come out to put it in. I wondered about that a little bit and I wasnt happy with that at all. I wish they were a little more customer service oriented. If Im gonna recommend Viking, then it will be something based on my experience with them and not how I like their range. My little experience with the refirgerator has clouded my perception and I would not choose Viking if I had to replace an appliance.

We wanted a commercial stove for our upscale dream home. So we settled on a VIKING 6 burner/griddle stove with a double oven. The quality of the oven is poor at best. The doors dont line up and close properly and the oven has had to have all the igniters replaced within the first couple of years. The small oven makes a god awful noise when it ignites. Now the igniter module on the stove seems to have gone. It’s nearly impossible to use the simmer on all the stove top burners as they just dont stay lit. Dont waste your hard earned money on Viking!!!

Ive always wanted Viking appliances and I got a really good deal. I did it through AJ Madison. It was a package, so I got the fridge, the range, the hood, and the dishwasher. The range is beautiful. I havent gotten to using it, but Im very excited. I love everything. It really fits my house. It looks like everything is really good quality. AJ Madison was pretty good on the Viking products. However, they had a convicted felon deliver my products and steal my stove. AJ Madison and the freight company they subcontracted out to didnt do background checks and they hired a felon. He unloaded my stove before he delivered it to my house and tried to tell me that he delivered it and didnt know where it went. But AJ Madison made it right.

In Dec. 2013, I began to have an issue with my Viking Dishwasher, purchased the previous March. It made a honking noise when changing cycles. I called Viking, got the name of their local authorized service company, and had that company come out. That was visit one. Need a part. Part ordered and service rep returns (Visit two). Dishwasher apparently repaired, but malfunctions the next time I used it - this time the audible warning beep wont stop. Call the repairman, who comes back and, you guessed it, needs to order a part (Visit three). When he returns and installs the part, the beep still wont stop, so apparently it is the wrong part (This completes visit four). Today he came for the fifth time and, you guessed it, apparently the part he replaced in one of the earlier visits is broken.Compounded the fact that I have been without a dishwasher for seven weeks is the terrible response I get when I try to contact Viking. The only time I was able to reach the company easily was in December. Since then, I am rerouted, given the wrong person, put on hold, etc. More important, apparently Viking has moved the consumer service warranty department to various locations, none of which have access to Vikings warranty records for its existing customers. I have given my serial number to three different Viking company reps over the course of my phone calls to the company, but apparently Viking either doesnt have a system that records this information or its system is not available to the reps assigned to handle customer warranty calls. Now this may make sense to someone, but that someone is not me. I do hope that my Viking fridge, range, and microwave, all purchased at the same time as the dishwasher, never malfunction. I certainly would not have bought any of these products if I had know how terrible the warranty customer interaction is.

My friend had a Viking range and recommended it to us. We didn’t have a place for a double oven in the wall, so I wanted a large range and the Viking range happened to be available. We were looking at Wolf initially but the Viking range that we found and purchased was with the dual fuel and it was also the floor model. So it was over the top, but our kitchen is over the top as well, so it went with our kitchen. Also, the quality of the range is wonderful. I like the convection oven that Ive never had before and I use it all the time. It definitely works a lot faster than other ovens. We received a lot of appliances with different brands from the Viking dealer and the reps there were good. When we first had the Viking range installed, the convection fan was really loud and would rattle the floor when we put the convection oven on. They had somebody come out and replace the fan. It still gets a little loud, but it doesn’t do anymore what it did before, and we hope that we don’t have to ever deal with that situation again. They definitely rectified the situation promptly and that was really good. I will go back to Viking Ranges.

WE purchased this to replace our 12yr old jenn air microwave. What a difference we love the control panel and soft lightening. Expense $$$ item but worth. We tried a 3rd party trim kit but looked awful. Ended up going w/ the Viking trim kit. Makes a huge difference.

We just finished remodeling our kitchen and we were looking at refrigerators. We happened to come across Viking in an appliance store. We purchased our other appliances through a distributor in Portland, and the dealer didnt happen to carry that particular refrigerator. But when we asked if they could get it, they said yes, and thats how we did it.We wanted some simplification. We liked the handles that were on the refrigerator and the way it was constructed on the inside as it looked well-finished. We also like the fact that the doors were not so thick as the other refrigerators we were looking at. It was that or the KitchenAid. The first refrigerator that they installed did not work. It wouldnt cool. They brought a service person out to look at it, but he couldnt figure out what was going on, so they got us another one. That was okay with us, though, because we happened to be gone for vacation that week, and the person who was installing the refrigerator took care of it and it worked out. At this point, were very satisfied with our Viking refrigerator.

I previously owned a Viking when we remodeled my kitchen. I really liked the product, but not this time around. Everything that weve ordered, theres been something wrong with it. It took us six to eight months just to receive the product because it was on back order. And then when we received it, it was damaged. We had to deal with the company we bought it from going back and forth, and it took another four months to get the replacement. They kept pushing the buck. I kept getting transferred, making calls and I wouldn’t get a callback. It was poor customer service. I love the older Viking, but I dont like the new one. Its not the same quality. My old range was great to cook on and bake on. The one I have now sometimes turns on, and sometimes it doesnt. Also, my refrigerator has been down since before Christmas and the parts have not come. I had to throw all my groceries away. So, Ive had nothing but bad luck. I just finished talking to Viking yesterday to find out how soon I can get my stuff, and the gal was very nice and helpful. And shes pushing things forward, so I really appreciate that. But I would not recommend Viking.

I found Viking Refrigerators at the expo 10 years ago and I bought a refrigerator-freezer. I thought I was buying a decent product, so I was happy but it has been problematic. The door springs have been replaced twice and I just had the evaporators replaced to keep it from draining water all over the floor. There is a probe that hits the drain and the freezer. I’ve had people come out two times to clear the sink or leaking all over the floor. I bought a warranty on it and they took care of it at that time but it was an expensive thing to have. There have been multiple issues over the years and the interior of the refirgeartor-freezer was cheaply-made. The pieces of metal that they stripped across the top of the glass, on the shelves, fall off regularly and do not hold on. There are things that dont fit, the finish is not good and the drawers dont close evenly. You got a crisper drawer down at the bottom, but it hangs halfway out. The plastic was cracked in a couple of places and they said that those were cosmetics, so those werent under warranty. They look great but I may have done better buying a GE rather than going and spending the money we spent on these. Their work at some of their parts were still under warranty that they just fixed but I spent $2,600 on repairs three weeks ago. Viking Refrigerators refer you out because they don’t have their own service team and I worked with a company called Lakeview. The tech that worked on the refrigerator-freezer used to be a long-term employee with Viking prior. After he put it back together and I opened the freezer baskets at the bottom, the piece of trim flies. We put the trim piece on the wrong side and they need to be rotated. I dont know what they cost now but they were $6,000 aside. For the amount of money you spent for refrigeration, you would expect it to be a lot higher in quality. I had Sub-Zero before and I replaced it but I may have been better off going back with another set of Sub-Zeros, knowing what I know now. Unfortunately, I am done. Im just getting ready to buy another microwave. I was trying to get a Viking guy to call me back from one of the showrooms and Ive left messages for them a couple of times but they dont return calls, so its frustrating. Since I got a Viking microwave and the whole interior of it has corroded the part, its basically a throw away. It cost $700 to get another microwave in there. Sharp makes them all and Viking is their later one. So, I bought a $200 unit that gets the logo stamped on it. I also had a Viking dishwasher that I put in 2008 and I had to replace it two years ago. It just came apart. They didnt have parts for it because the maker of the dishwasher went out of business so, I went and bought another new Viking to put in there. I also bought vents and re-did the whole kitchen with Viking.

I purchased a brand new Viking Stove and Refrigerator in 2005. I had problems with both from day one. I have spent a few thousand dollars in repairs and again my stove is not working and my refrigerator is falling apart. I would never go near Viking appliances again even if they were free. Such poorly made appliances.

We saw Viking ranges at our friends houses and among the other brands, they looked the nicest. So, we decided to buy one and our experience with the team at the Viking dealer was perfect. also, the overall quality of the range has been great. My wife does all the cooking and she likes the range. And if she is happy with it, I am happy.

I am not very happy with Viking Refrigerators. They are not at the level that I thought they were like Wolf appliances. It definitely compares with Maytag and KitchenAid and in that range, I think Vikings one of the ones that I would definitely go for. But price-wise, it is slightly expensive. They are also pretty small refrigerators. I wanted the 44-inch and has more options to choose but I did not see many so I finally ended up with the 36-inch ones. Although, its doing what a fridge is supposed to do and I think thats the minimum we expect to see. I like the compartment arrangement even though the rack arrangement in the lower compartment is small. Its also very noisy and I like to see a quieter appliance than what I have.

Viking has been nothing but great for me. Ive had my oven for years and never did I have a problem. I definitely recommend these appliances for anyone and any kitchen!

We like the Viking range because of its style and how it fits with our cabinets. It was ultimately the better fit for what we were trying to get. I compared it to the Thermador and the Thermador had a smaller range for the same price. With the Viking, I can control the stove top of the gas burners, which is nice. It also fits into our kitchen wall. I use it every day and so far it has performed very well. However, weve had a couple of service issues with it. The first was the door did not close all the way. It was not aligned properly, so we couldnt get full closure. The other thing was the steel would pop when we turned the oven on. Weve already had service calls to come out for the range within the first 12 months. They were able to resolve the door issue, which apparently was a shipping thing. We still have the metal popping but we learned how to fix that. Also, customer service has been good. I had a lot of issues with the dealer, and by the time I got to Viking, the gentleman I spoke with was very compassionate and had a lot of empathy. He cheered me up and did everything he could to help in our situation.

When our builder gave us two options, whether the lower grade or the higher grade, I went with the higher grade which was Viking. I have already known that Viking Refrigerators were better and I like them. I like how easily I can move the shelf and I like the partial shelf a lot which drops under so I can put more tall things on the inside shelf.But one thing I don’t like about the Viking Refrigerator is the icemaker. The refrigerator is a three-door and I love the way the bottom freezer opens but every time I do the ice, it knocks an ice cube underneath. It’s crazy and I can’t get it to stop doing that. I’ve called it in but they told me that it is a standard problem. If I would have known that problem, I wouldn’t have bought it because it’s aggravating for me to chase around ice cubes under the refrigerator. They shouldn’t be there but it spits them out to the floor in front but if I pull the door out, they drop down behind the door. Also, the freezer part needs development because the top tray sticks and it’s hard to remove sometimes, and it’s brand new. I’ve seen the double drawer and I don’t know if I can have that in the freezer part at the bottom where the one big solid door with two racks inside is. They have a slim drawer on the outside and it’s the rest of the door, and even that would be a better model. Then, the first time I got my refrigeration filters, it took three months to get the filters replaced. It was some back order and I never knew the status of it. It was really aggravating and absolutely crazy how long it took to get the filter cartridge because it’s brand new. I really wanted them replaced for a while and it took at least two months come through. I didn’t even know that the order was still placed because I never got any feedback. So, there was really poor communication. I called Viking customer service and it was crazy. When I called the warranty department, the phone went automatically to their “We’re out for lunch.” I ended up calling a different department and said, “I’ve left messages on the line. I’m in the east coast. You can’t be out for lunch at 1 because it’s 8 AM.” They called me back and Desiree was lovely and was wondering why I was getting that message so I told her to try the number I called. There was another person who helped me, because the house was in North Carolina, and we’ve had an easy 10 hours in trying to contact Viking, which is beyond reasonable. I’m surprised they haven’t called to follow up on the status yet. Viking sent three different people to see if they would fix the machine. The first two wouldn’t even come for service because they don’t service Viking. Now, I fully expect the service for any repairs to be that awful. I should have shopped for a different model or looked for different ones because they’re a pain in the butt.

We like the looks of the Viking Range and what it offered, with the double-oven feature as the favorite. We didn’t realize it had the light-up feature on the knob and its a nice little touch. We also like all the burner space. Plus, I feel very good about its quality. It’s a good product and we’re very pleased with it, so far.

Me and my wife decided to get a Viking Range because of the build quality and simplicity. We like it better based on appearance and what our relatives told us of their experiences. However I had a bad experience with the dealer. They told me at that time I purchased that if Im not ready to put a delivery, I can have this range later. Several months later when I was ready, my dealer all of a sudden told me that they cannot deliver Viking anymore. There was some sort of disagreement and they couldnt sell Viking anymore because Viking specifically prohibited this dealer from selling their brand. I actually lost money because Viking raised the price by that time and the dealer referred me to a different dealer and promised that they will give the same price. But the new dealer couldnt provide the same price.The second dealer sold me a Viking and gave me a free warranty. Im not sure if I needed it but at least something as a compensation for a little loss. They delivered a new range. A few days after the delivery when I installed the range, I noticed when turning the handles it caused some sort of noise or feeling that something fishy is going on. So I called and they sent a repairman. The repairman took the handle off, adjusted something around it and after that it became better. The repairman also noticed that one of the screws was not original and it was quite surprising. Either Viking quality control is not correct or someone else changed the screw. I dont know how it would happen. But I rate it as minor inconveniences.

After 4 repairs on an original and 10 repairs on a complete replacement Viking double wall oven, we gave up. We couldnt spend any more time waiting the four-hour window for repairmen, and no correction to maintaining a constant oven temp. Two repairmen broke fingers during repairs, no lie. Viking warranty people lacked response often, and convinced me to keep trying. Also, the cook top grates have little rubber feet that kept melting and falling off. DANGEROUS! Replaced about 6 times. Ten years later, dozens of burnt or under cooked meals, cookies etc., we are finally able to and frustrated enough to get something new. The hesitation is the cabinet was cut larger to fit Viking. And what do you buy? This is a short version on the problems with Viking and Viking associates. I could go on and on. BUY SOMETHING ELSE and save your sanity.

I liked the styling of the refrigerator. I bought it from a retailer. It just took a long time. But the quality is good.

I’ve known about Viking Ranges for a long time and I like the brand. When I bought my range, the representatives were terrific and very helpful. They were also prompt with the delivery, so I was very happy. The range I have is exceptional. I like everything about it including its appearance and the way it cooks.

If you are considering a Viking appliance RUN away as fast as you can! This is the 3rd built in refrigerator/freezer I’ve had installed and what a nightmare it’s been working with the Viking company! Awful to say the least. This 3rd built in was installed 5 years ago and now both voltage boards have died. The serviceman just told me that one of the boards, the main one that runs everything, is on back order! Oh how I’ve been down this road before with Viking when they installed the 2nd piece of crap that did the exact same thing but only after 2 months of having it installed. It took over 3 months of pulling my hair out before I had a refrigerator/freezer that worked. Because that same board was on back order and they didn’t know when it would be available and because it was under warranty I demanded a new refrigerator/freezer as that’s why a 3rd one was installed. I wrote the company explaining all the problems and grief I went through and asked for an extended warranty. I received a letter from Viking telling how sorry they were about all the problems but SORRY we cannot extend the warranty. I received NO compensation from this ** hole of a company! They truly DON’T care about their customers!!! Run I say, RUN. Can’t wait to see how long it will take before I have a working refrigerator/freezer again!

Viking Ranges is all over and I know it’s a very good range so I went with them. Im happy with its quality and I like their six burners. Also, I’ve never had a gas oven so I’m happy with that too. The people I bought the range from was Ferguson, and I had some issues when it was delivered. There was a part where the oven door shut and we couldn’t get the light to go off. I had to call Ferguson, then they had to notify Viking so they could come out and fix it. It was evidently a factory flaw. It took about a couple of days to get someone out. Nonetheless, I had an excellent experience. I would encourage my friends to seriously consider purchasing Viking appliances.

We got a stove and some other appliances. The stove, we had issue with. Its a gas stove. The proper gas nozzle apertures were requested when we ordered it but they were not sent. And there were some issues between our local dealer getting that correct nozzle. That took time. And during the installation, the installers broke a piece of the stove or the oven. And it took two times to get the correct part. They got it the first time and they installed it, and the local people who were our installers and our repairer as well, said, “This isnt right.” So it went back to Viking. We talked to somebody. Got it right. And same thing with those nozzles. It wasnt done correct the first time. I dont know where that issue lies, if it was with our local person not being able to articulate what was properly needed, or Viking not understanding or sending the wrong piece altogether.We chose Viking for several reasons. The aesthetics of it, how it looks, the way it would fit into our kitchen, the design, and its reliability, that it was a very good brand. I like how, when we open the doors, they feel substantial. Most refrigerator and freezer doors, you open them, they feel lightweight and not put together well. The Viking, when you open it up, that door is heavy. Its not heavy like I cant open it. But it feels very substantial, that I have something there that would hold up and done well.

Vikings reputation made me decide to purchase from them through a third party company. Thus far, we love the quality of our range. I’d recommend it highly.

When I was looking at refrigerators at Best Buy, I was with someone who had heard of Viking Refrigerator and said that they had a great reputation. The rep at Best Buy was a great salesman and very helpful, but we needed the fridge and we bought a Viking Refrigerator. It’s a great fridge and it works wonderfully plus I like its cold storage.

I’ve owned Viking before, and I like the features they had on this particular model. It’s easy to purchase. But Ive had to contact them multiple times. It’s a piece of garbage. It’s broken multiple times. We have a two oven model. The oven will go into self-cleaning mode and lock, even though we’re not trying to clean, we’re trying to cook. And it’ll take days to get the oven unlocked with food stuck in it. Ovens will just die because they won’t heat properly. We have the electric oven with the gas burners. And so, we’ve had failure to heat multiple times as well, with defective relays, defective elements. It’s also very hard to get a serviceperson to come. And when they come, they dont fix it. One problem has recurred and not been repaired several times, and then, I had another problem as well. They always try to charge me for the call, even though it was under warranty. I would never buy Viking again.

I googled stoves and ranges and we liked the looks of Viking ranges and the reputation that we had learned that they have. It has great good quality too and the griddle is my favorite. The Viking dealer were all real helpful. Ms. Jordan helped us, and she was real good and answered all our questions. They delivered the range, and then we hired somebody to have it installed. Overall, it’s a great stove.

Id heard of Vikings reputation and I went with them for the rebates. I’m having a problem with their microwave as the tape over the keypad is bubbling. I contacted Viking and they referred me to another company to come fix it. I was in contact with that company twice and they said, “Can you send us pictures of it so we know what our repairman is looking at?” And I did, but it’s been close to two weeks and I haven’t heard back from them. Nonetheless, Im very happy with the range. I like how the burners are raised, so it makes it easier to clean. It’s expensive, but if you’re going to really indulge in cooking and you want longevity, then it’s worth it.

We like the look of the Viking professional series, but there are some reliability issues. We’ve had two service calls in just over a year which made me a little concerned. The first service call happened when the unit didn’t have a fan, so it was overheating, and the thermostat kept cutting off and shutting down the stove oven. Then the second time was when the control panel that drove the gas valve for the main oven and the igniter for the broiler both acted up. We were unable to use the main oven for about three weeks. They had to get some parts, then came back, and fixed the issues.

Viking Range Corporation should have a class action lawsuit. Their ranges have the worst performance in the appliance field. $780 was the last bill to get it up and running. Igniters, warped heat shield, non-working broiler, junk falling off, doesnt come to temperature for 39 minutes. We keep paying to get it maintained. Viking does not return call. Law suit, I say.

We had Viking previously in North Carolina and liked it very much. We bought a brand-new Viking French door oven and a stove top. But the refrigerator, we bought second-hand from a friend of mine. She ended up buying a brand-new pair for almost $20,000 and we’re like, “Good God! We can’t afford that.” We asked what shell do with the others and she said shell just donate them so we bought them from her. We’ve only been using them for two weeks but we like how it’s not deep. So, everything’s not buried in the fridge. Plus, the quality is second to none.

The sales part was absolutely a pleasure. I bought the Viking appliances at a great store which has all the high-end stuff. For some reason, I picked Viking because I have heard of it in the past. I didnt know any of the other names but I looked at everything. I liked the oven probably because my wife is short and the way the door opened and the way she could access the oven was probably the only oven that was like that. So, we purchased it. We knew that Viking was a good name, which was why we purchased all the rest of the appliances to match. Every appliance in my kitchen is Viking and I’m very unhappy that every piece came with some kind of damage. The refrigerator door never opened correctly and the cooktop has a little blemish on the front of it in the face panel. But I have no problems with the top and bottom oven. Thats been great. The refrigerator was less than a year old and it has been having a problem with the LED lighting. They have been going out so I called for service. They sent somebody who came completely unprofessional and scratched the inside of my refrigerator with a pick trying to get the light out. The whole inside of the refrigerator is powder-coated and it is not replaceable. The service guy spent two hours there and never fixed it. I called complaining that he made a mess out of my refrigerator. He said that with everything thats going on in the world, there are worse problems in life than a scratch inside my refrigerator. This is a $12,000 refrigerator. After about two months later, he finally came and replaced the burnt-out LED lights that were in it and he touched up the scratch.

The Viking range is a pretty good range. Its got high BTU and the stovetop is especially pretty good. I do have some concerns about the oven though. The temperature seems to be off from what you set it to. Otherwise, I have no complaints about the quality.

We’re happy with the quality of the Viking range that came with our house. Instead of a typical stove where there’s only four burners, we have six. Overall, were very satisfied so far with their product.