Ive used Viking Refrigerators in the past through travels and Ive read about them in trade rags. I knew it was a high-end product and it was something I was interested in using once we upgraded our kitchen. We have a property that we stay at in Hawaii and they have all Viking products so we got to use them there. Ive only had them for a few months, but its been fine so far. I like the refrigerators size, commercial look, and the way it fits our custom kitchen design. When I was purchasing it, I knew what I was looking for and did everything online and only talked to the rep for 15 minutes to order. I had some questions regarding the warranty. I heard they extended it to 5 years and I want to confirm what the actual warranty is on it. Aside from that, everything has been great so far.

Well, in the event that a Viking representative would ever read these reviews, I thought I would add our experience. We have a 48 side by side professional unit which, thank heavens, the previous owners paid for, not us. I would definitely give 1 star if we were the ones out $11,000... The day we moved in there was a puddle of water on the floor under the freezer side. Since that day - 6 months ago - we have had a technician out 4 times for the same problem. He has tried multiple solutions. One day the freezer just quit working. So much ice had built up inside that the fan broke. Now the second fan has broken. The contents of our freezer have just melted for the second time. We eventually said, Forget the ice maker! Who needs ice?! Just disconnect the water from the freezer! And today, again, the freezer is dead and water is puddling on the floor. Its a mystery to us, and obviously the technician. Since we cant afford to replace this beast - and dont really want a gigantic built-in space with a tiny-looking regular fridge in it - we are going to buy a freezer for our garage and just use the fridge side! Maybe I can use the freezer to store extra light bulbs and paper towels...I will never buy Viking!

We moved into a brand new home about four weeks ago and I think I was most excited about the Viking range. Wed worked really hard for this house and Id always viewed Viking as top drawer. What a disappointment its been. Since the day we moved in, it hasnt worked and multiple visits by Viking repair people still havent helped. Were about a hot minute from replacing it. The salesperson at our Best Buy who weve come to trust tells us that Thermador is a much better buy. So the morale to the story is buyer beware: go with quality even when it might not have the name quotient.

My experience has been horrible. I planned and did everything right. I wanted to make sure I researched. I wanted to support the country too. What I was thinking was either Miele or Viking. Miele was made by Germany while Viking was made in the US. Ive built my house and everything we use is made in the USA. Pacific Sales told me to go with a Viking. I asked how was their service and they said everything is perfect. When we called them, they said it would take longer. It was about closer to Thanksgiving time. They said it takes about eight weeks to build it. Somehow, somewhere, somebody called me one day and said they had one Viking unit sitting in the warehouse. I asked if it was a return unit and the guy said no. They brought it to the house and installed it. After a couple of months, we smelled gas. I called the gas company and they detected the whole house and found out it was the unit which was leaking the gas so they shut it off. When you turn the oven on, youll hear a tick, tick, tick but it will not ignite. Then it will fill up the whole house with gas smell. When I called the service company, I told them, “The gas company canceled my gas. Can you send somebody so they can fix it? The lady said, Oh, we have until next week. When we told the gas company we smelled gas, they showed up within an hour because it was urgent. The guy opened the whole unit and found out that the end of the gas igniter and all the electrical were exposed. It was sparking at the back of it instead of the front. He said it could cause an explosion so he unhooked it and said I could not use it until they replaced it. They came over and changed it but again, it started the other side. At that moment, I called Pacific Sales. I told them I bought this thing for safety. I have young children. It made me uncomfortable to use this unit. I didnt want it anymore. If they could replace it, that would be great. I didnt wanna keep calling somebody.What I found out was that the best interest of the companies that they use for repairs is to come back because every time they come back, theyre charging Viking service fee. Theyre the one who can make the decision whether things could be repaired or whether things could be exchanged and they always say it will not be exchanged it but it will be repaired.They came back again and this time, the grill was not fitting. The guy bent the pipe. I said, Isnt this pipe engineered and shouldnt have bent like the way youve done? He said it was okay. Theyre supposed to quality check before they ship it. It should have been tested if it closed perfectly. So I called called Pacific Sale back. They kept giving me the runaround. The other day, I called them and said, Every time you do it, the same thing keeps going. Im tired of somebody coming to my house and doing this thing.” They said they were not gonna change. They were gonna send another third party company to look at it if I wanted that but they were not gonna replace it. The griller doesnt work. You turn it on and wait. One day it works, one day it doesnt. They said somebody will contact me within 24 to 48 hours but they never contacted me. The other day, I told the lady, You know me. I talked to you many times, right? She said, Yeah, yeah, Mr. **. I talked to you. Now, I actually have a report for you. My boss told me no, were not gonna do it. I asked if he could call call me but she told me he doesnt call. Im discussing with my attorney what are my options are. Its not right. My familys safety is important. I regret it ever buying this unit. I wish I never dealt with them. I spent closer to $60,000 for that purchase. Viking hood and Viking range are the two things I bought. The rest of it was Sub-Zero and Miele and I have no issue with those equipment.

Our fridge was on its way out. Plus, we had a space issue and we wanted to find a fridge that would fit in it without having to cut our cabinets. The size was the biggest factor. We tried Viking Refrigerators just to try something different. It was also because we’ve heard good things about the brand and with the way it looked. We bought it online through some appliance website and they were okay. However, the installers were poor and didn’t put the ice machine in right, so it didn’t work. But that has nothing to do with Viking.The refrigerator has a freezer at the bottom which I like as it gives me more room at the top. It’s easier to organize my food because there’s a lot of refrigeration space. I like that both doors open. I also like how its working out. It’s easier just for me. It has a lot of flexibility. The ref is not built-in, but it looks built-in. It fits perfectly with the way we have our cabinets. So far, the refrigerator is of good quality. It is a nice product. It keeps even temperature. Its pricey but I like the way it looks and everyone in my family likes it.

We liked the functionality of the Viking Ranges, the induction on one side, gas and griddle. When I was getting my range, it was quick because it was on the floor and they wanted to get it out as soon as possible. So through TA Appliances, I got it within a week or so. Then I had an appliance guy who came in, installed a power cord, and put it in for me. We use our stove quite a bit and in terms of functionality, it’s very good. But I ran into one problem that is currently being looked into. The ignition of my backburner is not coming on and not lighting that well. I called the TA Appliance guy who I got the range from and he set things up so that I was called by whoever the service team is here close to me. They were okay but some better communication as to what the problem was in the process would have been appreciated. I had to call a few times to really understand what the holdup was on getting parts. They said that they couldnt get parts over right away, but that wasnt communicated well.Other than that, my Viking range is fantastic. There are two ovens and theres a small oven on the right side. It would have been nice to get a second rack in there since we often have multiple things in there because of the conduction. There are three positions you can put the racks in but I couldnt find one. Theres none on the website or anywhere you can buy one. Itd be nice to grab some of those kind of accessories. But I managed to get a bamboo cutting board cover for the griddle and that worked out nicely.

The Viking refrigerator came with my newly built home three months ago, but its upsetting that the ice maker doesnt work and it has never worked since day one. The technician came out to see what the problem was and they supposedly ordered a new ice maker. Although I registered all of my equipment, I still havent gotten a replacement for the ice maker and they claimed that its not gonna be here till the end of August. But its a brand new appliance and I would like Viking to fix it.

We bought a house in 2011 that had a 36 Viking gas range. The kitchen had been remodeled the year before so the appliances were all practically new, and the old owners asked us to pay for them separately. Im so glad we didnt, because this Viking stove is a piece of junk. We have twice had it stop working and it took a long time to get it fixed because the Viking specialists wanted to charge us an arm and a leg just to come look at the appliance. I have never known anyone who has had fuses just stop working on their oven -- this happened to us. Then, we discovered this winter that the igniter was melting onto the burner, which was triggering the whole unit to turn off for safety. This started happening when we were throwing a dinner party and I was trying to cook for 25 people. We got it fixed but it still sometimes doesnt heat up reliably. I would never recommend Viking products based on our experience with this stove. I never know if it will heat up as it should or if I will just have to figure out another way to cook my food. Its been totally horrible.

I renovated my kitchen 12 years ago and purchased Viking refrigerator, stove, and dishwasher. I chose Viking because I thought it was a quality company. My experience with all three of my appliances was less than satisfactory. I had numerous service calls to an appliance repair company for all three at various times. I would never recommend Viking to anyone I know. In my previous home, I had a Sub-Zero refrigerator and a Wolf stove. I never had a problem with either one in the many years I lived there. I am sorry that I didnt purchase those brands again instead of Viking.

I walked into the store looking for a Sunshine or Vikings traditional gas range. Ive heard of Viking but I didnt know about their products. Their sales reps were not really educated. They showed me the Viking range and were not too technical about it. But when I saw the Viking, I said Wow. Its like a restaurant style range and I loved the way it looked as well as the capacity inside. So, I got it. Its also marked up at a reasonable price and so far, I had a good experience using it at home. I love how it heats up everything so fast and the knobs are good to work with. But I get confused once I use the conventional or the bake. I dont know what the difference is or how it works. Im not chef type person and Ive been Googling that to try to figure out whats the difference between that and the regular bake. The grills are heavy duty, too, which is good. We got to be careful when we take them off and clean them so we dont hit the actual stove with them. My wife cleans them daily and she scratched the front on top of it on the shiny part. It was stainless steel and she said it was heavy so she dropped it.

Our Viking range broke. Our range had two flaws in it, one of them was rather dangerous. The manifold, which serves all the burners, had a leak in it. It wasnt because of the way it was connected, it was because it wasnt inspected properly by Viking. The other thing is, it also had a broken shelf in it. Those are two things that should have been found before it was ever released from their Viking warehouse. The company we bought it from brought it here to my house and took it out of the box, so it was not something they did. We contacted the company we bought it from, which is Abt Electronics, because within 30 days, we have the right to return it without question. What they wound up doing was replacing our range with another range that they had promised at a later date. We had two different people come out. I had the gas company come out and check the gas lines to the range. Because I had my gas connection replaced because I thought that that was what the problem was until we had Abt Electronics come out. Their technician was the one, after taking part of the range apart, who found the actual problem.This is not a cheap range because its a 36-inch range, its larger than most. Its something my wife has always wanted because she does a lot of cooking. This was something we were moving up to something that was really special. We were originally very disappointed with the problems we had. Overall, it took a couple of weeks to find and fix the problem during the holidays. But as far as Im concerned now, I would recommend the product. The range holds heat very well. Certainly heats what we put on the stove evenly.

I like Vikings refrigerator and its use of space. But Im not crazy about the bottom drawer. Many times when I would open it, the sliding drawers would get stuck. The baskets would move and then everything would get crushed. But other than that, everythings good and I would recommend it.

My husband and I are both good cooks and I wanted a Viking Range ever since they became available commercially. It was about the same price as its competitors but its the one I always dreamed of having. I wanted a six burner and the one I received from Viking is incredible. I love it. My old range was a Kitchenaid and with it, I couldnt run the burners on top and the oven at the same time. I would get a power failure and at that time, that was allegedly a good range. So I wanted something that was not going to crap out on me. We just had Thanksgiving and with the Viking Range, I had at least five burners going in the oven and everything was perfect. But when I purchased it from a retail store, it was a mess. I had complaints and they kept not wanting to put me through Viking. They kept telling me that Viking wouldnt do anything about it because the ovens got to have many things wrong with it. They also kept saying they could repair it and when we were down to the 6th thing that needed to be repaired, finally they sent the email with my complaints to Viking. Once Viking got involved, I had a new stove within two weeks. And because the range and the refrigerator are only separated by a small-ish cabinet, I also told them that when the refrigerator came in, it had a big bash on the side. Again, I had a new one in five days. So the people at Viking were incredibly responsive and based on my experience, we should watch out for the retail outfit that we get our Viking products from.

We did some research and we were debating between Sub-Zero and Viking. Because of the layout of our kitchen, we couldnt fit a bigger fridge so we decided to go with Viking. Were happy that the freezer is at the bottom, but if an improvement can be made, we feel that the ice maker is not conveniently placed. We have to open the whole freezer to get the ice and theres a lot of cold temperature while were taking the ice out as well as the ice cubes having a tendency to fall off. But its very well-built and it shows high quality compared to other products. Its also backed up by a great warranty. As far as the refrigeration, were so far satisfied and would certainly recommend Viking to other people. We dont have any issues like we had with the range.I was very frustrated with the gas range that we have. I had a bad experience with that way Vikings customer service work. Communication was what really drove everything off. I called and there was a service scheduled, which was supposed to be within a one-week time frame. It turned out that we were without a gas range for almost a month. The people that Viking originally set up a schedule with, apparently, were booked up for over three weeks. So I had to call in and there wasnt a Viking customer service. They called and asked me if I would be okay with sending a different company. I had to call in and follow up what happened and then they scheduled my service with another company.

I have owned the Viking Professional gas range for about 16 years. When it was first delivered the oven door was adjusted wrong, the glass had slid leaving an 1/8 opening and closed improperly. Viking factory representative told me that the door adjustment wasnt covered under warranty. After paying $5,000 and no warranty for shoddy work. I called Viking representatives in almost every state. Finally found a dealer that gave me information how to correct the problem myself. I had a local serviceman out several times that charged for service and said, Dont expect warranty service. That is exactly why he stopped carrying Viking gas ranges. The range has never cooked or baked correctly from the day it was installed. Viking only gets a 1 star because it is the lowest I can give them. I would never buy another Viking product.

We wanted a Viking Refrigerator, design and character-wise for the house. As of now, the refrigerator portion is working. The freezer is intermittent and the icemaker does not work at all. It was a brand-new fridge that stopped working after a couple of weeks. Weve contacted them and they scheduled a third-party to come. We had to wait a couple of weeks before they were able to come out and look at it. The guy comes out and confirms that the fridge doesnt work. He wasnt sure what was wrong and had to order some parts. Weeks and weeks and weeks went by and they are still not scheduled to come back to install what they ordered. Plus, the dealer was horrible.

I had a recommendation of Viking Ranges. I also love to cook and wanted a professional oven. The oven is a bit of learning curve in terms of induction cooking and convection cooking, so I’m kind of working on that. I understand it’s better technology but most people don’t want to learn anything new. The range does boiling within 60 seconds, and it’s a hard-boil. Also, the team at the Viking dealer was excellent. They helped me and went out of their way to explain the induction and all the different pieces.

We remodeled our kitchen and I got all Viking appliances. We wanted a higher-end brand and I knew Viking was considered in the top-of-the-line tier. It was between Viking and Sub-Zero but Viking had a special – the dishwasher was free. Overall, I’m happy with the quality. There are just a couple of things that bothered me. The fridge had deep scratches in it and we hadn’t made them but I didn’t notice until the 30 or 90 days so they wouldn’t do anything about that. Also, two months into it, the fridge light went out. The freezer light also went out. I was just really worried about what would happen once we were out of warranty. I told them to come and change it right then. They extended the warranty for three months but there have been some issues that cause me to worry. It would give me more peace of mind to have more of a warranty. I wouldve preferred a whole year added onto that.The produce drawers are at the bottom and although I don’t have my drawers overloaded, they can get full and I can see they get off-kilter because there are these weird short tracks that move that the drawers hang on to. So it’s a little bit hard because you gotta take the thing apart to clean it, at least with the way my kitchen is set up. I’m sure there’s a purpose for that but I think it shifts and then my drawer falls. I wouldn’t be surprised if they came up with a slightly different design. On the other hand, there’s a lot that I really love. Everything is a lot more visible with this and one of the reasons I liked the single door was for the big, wide area to put things like a pizza or a party tray. So that really comes in handy. I also like that on the door of the fridge, this one has metal railing, which I like way better than plastic. That’s what my last refrigerator had. I also love the pull-out freezer. I love that there’s a little tray basket top. That did have an issue where it rusted for some reason but they changed it out for me so it’s good. I appreciated that.

I like the look of the Viking range and its excellent quality. I also like that its gas and the heat is off and on quick. Id recommend them.

Our Viking built-in refrigerator door fell off, on top of my 8 year old son. The hinges that broke were actually the replacement hinges that were given to us by Viking after the initial door hinge recall in 2009. The replacement hinges were only in place only a year before failing. Has anyone else had a replacement hinge fail?My 8 year old sustained some minor injuries. The door, which weighs a couple hundred pounds, damaged my tile and also dented one of my ovens. I am now without a refrigerator as I will not allow the door to be replaced a third time.

We were told that Viking was the second best among appliance companies. We couldnt afford the best, which would be Wolf. Wolf wouldve been probably double the cost. Viking had good reviews and their products look good. We went to Trail Appliances, the distributor, and the salesperson showed the Viking products to us. We liked the products and bought several appliances in the same make, including a gas stove, convection oven, and dishwasher.Trail Appliances tested the refrigerator before they left. There was a problem with it, so they didnt install it. They replaced it immediately. It was really good that they tested it. Other dealers just put the appliance in, then you find out that it doesnt work. So far, the Viking refrigerator that we got is really good, and Im happy with it. We like its looks. Everybodys complimented me on it. It works better than my previous refrigerator. I like the excellent ice maker. Well need that in the summer. The good thing about it is that it keeps fruits and vegetables for a couple of weeks, especially fruits, compared to my previous fridge where Id have to throw it out in three or four days.

Our Viking range is great. We know how good they are and how well theyre made. We like the simplicity of it. The only thing was that one of the grills didnt light up, so I had to have somebody come over and look at it. A piece was just disconnected and it was a pretty easy fix. They did a great job.

I like to cook a lot and I chose Viking because of their reputation for quality. It’s very well-made and its going to last a long time. I like the burners and the heftiness of them. The six burners and the full-sized oven were perfect for Thanksgiving dinner. The convection oven definitely cuts down on cooking time. Having the higher BTU burners cooks everything a lot faster. Things boil faster. The ability to maintain a simmer without having to constantly watch it is nice. The range looks professional. It’s almost like a statement piece in the kitchen. I’m super happy with the product. It’s better than other ovens I’ve had in the past. It cooks more evenly. I’ve had gas ovens before that didnt cook evenly and my Viking range cooks pretty well. It holds temperature well for a gas oven. Additionally, my experience with the dealer was excellent. They were knowledgeable about the product and it was easy to set up delivery.

Updated on 02/11/2020: I have had Viking appliances for less than five years and have had nothing but problems with every one of them. The refrigerator was so bad that they gave me a new one that was suppose to be redesigned. Well after just a few months I have had nothing but problems with it. I have to make ice cubes in trays!!! The springs break on the doors, top shelf on the right side freezes anything you put on it. Viking should be ashamed of themselves for ripping people off like this. Now my range will only work at 350f and the control that I need is $1,400.00 for just the part and viking has done away with their service company, now they sub it out to a local repair shop that knows nothing about this line. I am going to buy a new Refrigerator and I will be posting the old one on Youtube when I destroy it with my excavator just to get some satisfaction.Original Review: I guess I am another dope that bought these appliances without reading the reviews! I thought you get what you paid for but not with Viking appliances. I have the 42 fridge and the 48 range with the griddle option that has not heated up and worked right since day one. The fridge is a complete piece of you know what!!! The ice maker which freezes the water every three months and stops the ice maker from working and has to be thawed is a joke which the repair guy told me it is a known problem but still will not do anything about it.My floors were also ruined from that problem. The ice will not come out right and gets clogged or you get one cube or 100, no in between but then the rest will come out 10 minutes later on the floor. Spring on door has broke. Now the latest is no water on the door and the high temp alarm keeps going off. We all need to get together and file a lawsuit against Viking because this is just not the way to do things. How do they get away with this? DO NOT BUY ANY VIKING APPLIANCES no matter how nice you think they are!!! You will regret it!!!

Im a kitchen and bath remodeling contractor and I installed a Viking rvgr3305bss 30 gas range and, it came with 2 out of 5 knobs, were missing inserts, and called, and was on hold forever. Then when I explained the problem, they said it was probably Best Buys fault??? Luckily they are sending replacements but its a problem that should not exist. They should check these out before shipping them. Ive installed ranges from others that are a third the price and have much better quality - very disappointed. Might I mention this range cost $3,600. Buy Kenmore or Whirlpool, they are of much better quality.

We purchased a brand new house in March and because of COVID, we only moved our things in and we just stayed at our other home in the woods for a couple of months. When I went to use the dishwasher in May, it didnt work. I called for a service call, and each time that I would call, it would be a month-long wait. I had my three adult children here for a little while, and working from home, it was three meals a day. I would call Viking and leave messages and people wouldn’t call me back. When someone came, they said they fixed it and left. I started the dishwasher that night, and it did not work. That was on a Friday.I called again on a Monday and the service department was supposed to be contacted or they would come contact us. That took another month and then that fix also did not work. After that, it was more calls and more waiting at least a month for having an appointment. The whole process went on for many months and I was really frustrated. I never had one working here until this last visit a couple weeks ago and all I can say is it’s repaired now. For my other home where I have an old Viking dishwasher that needs to be replaced now after 20 years, its not gonna be Viking.

My sister had a Viking Refrigerator and I also chose them because my LG broke and I wanted a counter depth refrigerator, basically with the luxury of a high-end refrigerator, but not having a built-in. A built-in will run you $10,000 to $12,000, so I thought it was a good idea to go with the name Viking. It really fits my kitchen as well. The price was on point and I didn’t consider anything else because of it. The quality of the refrigerator is good, so far. It seems to keep my food a lot fresher than my LG did. However, the refrigerator door doesn’t stay all the way down in that lift. It also makes ice so fast that when you pull the door open, ice cubes fall out. It’s not a defect and it’s not such a bad thing, but its not perfect. Nevertheless, I like the handle of the refrigerator because it matches our Wolf oven. Im all about the look and I would tell others to definitely go for Viking Refrigerators. I would also tell them that I could actually go to Costco with the comfort of knowing my food is going to last.

The first two Viking refrigerators that we had, the ice maker went out. The first one burned out within 60 days. They replaced the ice maker and that burned out within two months. They then gave us a brand-new refrigerator and that lasted a few months and the ice maker burned out again. Were on our third replacement and now everythings working great. As long as the ice maker is functioning, were gonna be very happy. The point that they stood behind their product and kept replacing it even when there were flaws makes me feel positive about Viking. Their support of the consumer who bought the product is very positive.

My first Viking Refrigerator had problems with the ice maker. I have a custom-built kitchen and its the one that would fit. I like the product but the first one was very expensive and the ice maker was not good. They no longer make it with the ice maker on the door. So, overall, a good product but I had to replace it after eight years. Im happy with the new one, but we had problems with the retailer, Best Buy. Since it has a stainless-steel skin, it took three attempts to deliver one without a dent. Fortunately, I have another fridge in the house. Other than that, were happy with the product.

Ive owned Viking Ranges before in Nashville, Tennessee. However, I was a little bit disappointed in the workmanship put into the equipment. When it was delivered, the guys that installed it did a great job straightening one of the panels. I ended up having to get the wall oven unit replaced or at least theyd put in a new board. The stripping around the door that holds the heat in was loose and had to be pushed back in place. I complained to the store about the quality of the product and they sent me a new unit. The new unit looked better and its working fine so far. I havent had any codes on it. All in all, they dealt with all my issues and responded timely. They sent people back out to try to correct the problem. In that regard, the service has been great.

I have had my Viking Range for three weeks. My son has one and he knew I needed a new range. He researched on the internet and he found it. I cooked on his stove quite a bit, so I liked it especially its sturdiness as well as its grills. The grates are really heavy duty. The only downside is that the burners don’t go down far enough to low heat. Other than that, it’s working very well. The dealer was excellent and he was efficient. He was clean, and he took off his shoes. He was courteous, very professional, just really a gentleman.

We purchased an entire suite of professional-grade Viking kitchen appliances. My wife is a very good cook, so she wanted a gas range with Viking as a name, and we thought the refrigeration would be good too. However, I just had somebody come in to repair my refrigerator cause its a defect. The drain was not designed properly, so it would basically freeze up or clog up at the end of the day and then back up. And then, I ended up with ice below my freezer tray. It would melt on the door below the freezer door and then get my floor wet. As a result, I have cupping on my wood floor. So, not only did I pay the repair company that just recently came over $170-$200, which I havent even been reimbursed yet for, but I also have damaged floor.I havent had Viking contact me regarding that yet, and that was something I was expecting a call on. I reached out to them first, and they informed me that if it was a sealed component, it would be covered under warranty but if it wasnt, it wouldnt be. I ordered a part for the snap tray from a repair company, and I asked about the refrigerator and its leaking characteristics. They mentioned that there was a fix for it, and Viking knows about it. A notice was sent out and apparently, Viking has amnesia with that. They dont know of any notice. Theres no recall, yet its clearly a defective product.

The Viking appliances are made to last. Between this refrigerator and my old refrigerator, for some reason, the things wouldnt last as long as they do in this Viking. The different departments and the bins in the refrigerator makes it so you can put things in different temperatures. That’s a heaven-sent. When youre a chef or you like to cook, you need things right there. You dont need to be running around the kitchen. With all those different drawers, I got the vegetables in one thing and I even have wine in one of the compartments. So, its an excellent piece of equipment. It makes cooking easier. My favorite feature of the range is the simmer. But I like the one on the right-hand side in the front because I like to cook things and get the heat high on it. You could cut up two chicken breast that might be cold and put it in there, and it would get nice and hot where it would start to brown. In a normal stove, that would not happen.If I had to do it again, I’m definitely going to be using Viking. When you want something to last and you want to pay the money for a good appliances and good equipment, Viking’s the best. When you spend the extra dollars for something, it changes your life. I was cooking on just an electric stove top and I only had four burners. So, to go from that electric stove top to my Viking, its like getting a brand new Mercedes Benz. I cant believe how easy it is for me to cook things such as baked potatoes and big rib roast. Ive cooked them all. Viking is expensive but youre paying for the quality of it. If you want the best, you got to pay a little extra, and it’s well worth it.

We own several high end Viking range products - a professional series wine cellar, a professional series steam/convection oven and a professional series microwave. We installed these in mid-2009 into a new home we built. All had several months of downtime on more than one occasion, while parts were on order. First, the trim kits on the stacked microwave and steam oven did not and still do not match, very noticeable difference that 3 subsequent replacements never addressed (we were copied on an email form the regional manager that the Swiss sourced steam oven never matched, but no one gave a rats **). The compressor on the $7,500 wine cellar failed (2-3 months waiting for parts), then the motherboard on the steam oven failed (3 months), then the control panel on the microwave (3 months). Now the microwave does not work again. The steam oven failed a 2nd time. Does it ever get any worse? You bet. The servicing company hates dealing with Viking. They are put on hold for 30-40 minutes constantly and advised us to never ever buy another Viking range product. As I am also a CEO, I am absolutely appalled by the deplorable quality across the spectrum provided by this company. We also have Miele, Asko, SubZero and LaCanche products in our kitchen - all have performed flawlessly. Viking range should be avoided at all costs.

We have a refrigerator which is only a few years old but my wife wanted the ones with industrial-looking handles so we bought a Viking Refrigerator. Also, a friend said that they would be better than Thermadors and Viking has a good reputation. But it had issues with the cooling that was running almost 24/7. It kept running and running and never shuts off except for five minutes and it will run for another six or seven hours. Then, opening the freezer door, it looked like a mist was coming in from the cooling bins where the cool air comes in. According to the sales guy, this indicates too much humidity but he didn’t really know where this was coming from.We contacted the retailer and a guy came by and said there might be an issue. He suggested waiting until it’s in its final place because its still in the living room. Then, hed come by to level out the refrigerator and freezer appropriately and hopefully, the issue would be addressed. If not, they will have to provide some parts. It was a little disheartening considering it’s a brand new unit we paid a lot of money for. Therefore, we will know more in two weeks once it’s in its final place in the kitchen.

Purchased Viking stove and built in Viking microwave VMOS200 while kitchen was being remodeled so it sat in warehouse for around a year. Microwave installed and worked fine for about 10 years, and then it stopped heating the food. Researched cost of repairs and found them to be way high in cost because of labor and the cost of parts needed. Researched for similar issues, to find out that other with same problem as a result of some switches behind the keypad that were bad and needed to be changed.As per Viking the little switch would cost around $22.00 ea. I worked as a purchaser of electronic components and I thought it sounded fishy for a switch to cost that much. I used to pay pennies for some switches and granted there are different types for different uses, but nothing could justify $22.00. I took the switch description and specs and fed it into Google and like magic had a list of them including the one from Viking. Found the one that matched my needs for less than $3.00 ea., sent description of it to Viking and asked what the difference was.Vikings response was that there wasnt any difference between them and either one would be perfectly good to solve the problem with my Viking microwave. I purchased over $25.00 worth of switches because I wanted free shipping. Also, this model has 4 switches behind the keypad and I was not sure if one or more switches were bad. They are ripping off consumers with their high prices for appliances built by Sharp and sticking their Viking name on them and selling their made in China switches for $22.00. If this is not illegal, it should be!??? Does Consumer Affairs look into things like this? Wish they did.

Im happy so far with the quality of my Viking refrigerator. I like the style. Ive got a Viking cooktop, hood, dual oven, and dishwasher. Ive had two repair guys out, one for the beverage center and one for the cooktop. They were both very lovely. I ran into a warranty issue with the beverage center though and that was a nightmare. I just gave up and paid for it. It wasnt expensive, but it was a waste of time. Other than that, Im happy with everything.

I purchased an entire kitchen of Viking appliances minus the fridge. The appliances were installed approximately 3 months ago, but have never been used because we are just moving back into the house. So far, we have had a repairman out for the stove, the microwave and most recently was told that the wine cooler has to have the control panel replaced. Are you kidding me? I haven’t had the first glass of chilled wine. I called corporate and was told that sometimes it happens. Not much concern was shown. They made sure that I knew that the cooler has a 2-year warranty. There are 3 reasons that I bought Viking products: first, they are beautiful; second, they are made in America; and third, I thought they were a good company with a very good product. I was wrong on everything except the beautiful part. Who protects us from these predators?

We saw Viking in homes that we were looking to buy. And we felt that the home we bought was in the same price range as those homes so we also got a Viking range. Were very happy with it. I like the size of the oven and its bigger than the previous one that we had. The range is doing great and I would definitely recommend Viking.

Weve had a Viking over here for quite some time so weve investigated what else they had to offer. The refrigerator has been a little monstrous to haul and get in the wall. But so far, so good. We definitely like it. We like how it lights up so you can see everything. Its a counter-depth. Weve never had a counter-depth before so its smaller and lose things in the back. But it is tall.

Purchased top of the line Viking fridge for 10K 3 years ago and about 9 months after purchase the crisper drawers were collapsing down onto the bottom shelf of the refrigerator making about half the fridge unusable. Viking sent out their service company and changed the middle shelf which the crisper drawers hang from and changed the slider brackets. Worked fine for about 3-4 months and then the same thing happened again. Viking came out and changed the parts again with exactly the same type of parts. Worked fine for about 4-5 months and then the drawers started collapsing down again when you would open a drawer. Well this went on for 3 more additional services and I think at about the 3rd or fourth service Viking said the fridge was out of warranty! LOL!I informed them that you cant replace defective parts with the same exact defective parts until the warranty runs out and then say the fridge is out of warranty. So they sent a repair company back out who charged me $149.00 to look at the crisper drawers laying at the bottom of the fridge and said yep theyre broke and left. Then they sent a different service company out and they changed the parts again and again it failed after several months.So I decided to take matters into my own hands and I rigged a plastic spacer and thick brass washer behind the middle shelf to kind of wedge the crisper drawers in place. That has held up but was only suppose to be a temporary fix until Viking came up with a permanent solution. Kim from Middlebery that owns the Viking brand said they are working on it, that was back in February and now its radio silence 3 months later. Kim asked me at that time do I want them to come out and fix the shelf till the engineers come up with a solution. I said no my Rig is working so far and no sense having Viking come out and waste both our time and money installing more defective parts. Well no good deed goes unpunished cause it looks like Im stuck with my fancy refrigerator being rigged up so that its functional. And oh by the way the crisper drawers are now all cracked and the sliders broken from falling down so many times.This is frustrating, embarrassing and not right, to spend ten thousand dollars on whats suppose to be a superior brand and have it fall apart and get no company support! Our KitchenAid fridge lasted 20 years and we could have bought the exact replacement for 2 k less! But we wanted to upgrade but instead got a tremendous downgrade. If you want a built in stick with Sub Zero. Thats why my son in law Vince The Builder only uses Sub Zero in his multi multi million dollar homes he builds. He will soon be doing a video of my fridge for his 200K instagram followers to show his clients why he wont use Viking appliances. I hope this saves the next person from going thru the same ordeal as me.

I wanted a good quality commercial-grade range that I could count on. I’ve been familiar with Viking for quite some time. The dealer we had was very professional. I had been to another dealer that was less than desirable to the point that I was almost insulted that they never even acknowledged that my wife and I were there. I researched and found the Athens Refrigeration. When we walked in the store, it was completely different. They were very patient and informative. They spent all the time that we needed and they would have spent more had I needed it.We bought an electric French door Viking oven and a range with the gas. We converted to gas when we made the change. We’re liking the gas more than the electric. We haven’t had our range long but so far I’m pleased with it. I also plan to visit the Viking store. I’ve been there before in Greenwood and the cooking school.

Viking Refrigerators came in with the house that we bought. My ref is the double-door open and I love that I can open both doors and see everything. Theres no division and I can put whatever I want in the refrigerator part. And I like the presence of it. I also have a Viking range and a Viking dishwasher and I love my range. However, Im very unhappy because the seal on my freezer drawer does not seal. I have someone who will be looking into it. Overall, Im cautiously optimistic with them.

My handles keep loosening and tightening does not work. I would love suggestions as my fridge is less than two years old and to have handles that come off is rather bizarre. I was told I could have someone come out and checkout the price... over 200 to just tighten handles that no one can tighten... The allen wrench holes do not function.

I like my Viking refrigerator. Its a good-quality refrigerator. When it got delivered, there was a piece of plastic wrapped around the motor inside of it. There was no problem getting someone out here to work on it. They came out really quick. Also, whenever I had an issue with it, I went online and I was helped out and pointed in the right direction very quickly.

We did our brand new house so we had to do an entire kitchen and its the last kitchen well do so we wanted something that we felt would last. We had heard that there were issues with Viking as far as repairs but my husband really wanted a Viking. There was some issue with registering the product and for some reason, the cards never reached them but when I had to call, the lady from customer service, Charlotte is the kindest, most patient and helpful person. She was magnificent and very empathetic.We also had issues so early on which was a little disappointing. I have the Double French-Door Oven unit and there was a 100-degree difference. However, theres not a lot of people who service Viking in my area and it took four weeks to get someone out. But the person who came was extremely helpful, nice and professional. I liked him a lot. He fixed it so that was okay but then we had an issue with the oven that was under the range and he got everything taken care of at once.I also wish Viking would reconsider what they put around the burner range to be a more durable, washable and scrubbable type of metal. Because if you try to use an abrasive, you wear off that surface and Im a bit of a neat freak so it irks me a little bit that I cant keep that ring clean. The repairman said once the food is on it, theres really not much I can do to clean them. He even admitted that it was a definite drawback. But the range overall is fantastic and my favorite is that it cooks very efficiently and evenly.

UPDATED 12/11/2020: Ive had an appliance repair person to the house 5 times since then and the cooktop is still having issues. Good luck getting a return call from Viking Customer Service. It took 3 calls (with messages left) to get a call back the last time. I just left another message today. The repairman left after replacing the burner plate and was sent a faulty switch by Viking so its still not working. Never again will I purchase a Viking appliance. I tried to buy American and help out my fellow Americans, but its no good. I dont know what happened to this company. Id always heard good things about them. We have a Viking double oven and a Viking microwave as well. NEVER again.ORIGINAL REVIEW: I purchased the 30 Induction Cooktop in April 2020. Model (VICU53014BST). Honestly we loved the way it works; boils water in less than 1 minute and cooks evenly. 2 months in, 2 of the 4 burners stopped working. Had the dealer/repair company come out and they determined it was the generator board ($2800). Its covered under warranty for 2 years, so we just have to wait. They ordered the new generator board, got it in, and came out to install it. It was defective. Its been 5 days and we havent heard anything. I called Viking and they said I just had to wait for the repair company. My disappointment is that we paid over $4000 for a cooktop thats worked about 2 months, and then we got a defective repair part. I expected much better from Viking. I wanted to write this review to let those who are considering this brand to know what to expect. Im not sure I would buy a Viking again. Their response was very poor and very un-empathetic.

Viking 36 inch refrigerator, as well as dishwasher, and range were installed in my new high-end condo over 4 years ago. Unit was very noisy. Viking told me that was normal for this unit. Had Viking authorized service tech out today to repair my 2 other Viking appliances (thats 3 out of 3 defective), and was told that refrigerator defective also. Despite reporting problem when unit was new, Viking refuses to offer repair under warranty. Customer service agent and supervisor both declined help and said I had no other recourse. Defective product, poor advice from corporate support initially, no ownership of problem from company despite Viking presenting itself as high-end company with quality products and service. Quality is lousy. Customer service and relations are lousy. Value is horrible.

We bought (it was 100% my husband who wanted this stove even though I cook ALL the time) a 36 6 burner Viking stove in November 2004. Within the first 2 years, a repair guy had to come in to fix the ANNOYING click-click-click sound from the burners. Then a year later, came back to fix the click-click-click sound (and taught me what to do to try and fix it myself) as well as the broiler which broke. It is now mid 2011 and I have had no oven for over a month because about 6 months ago, the oven went and I refused to pay the $400 for the visit from a repairman just to tell me that I needed another part. I tricked the oven to work; first by putting the broiler on for like 10 minutes then carefully turning the knob to the temp I needed it by, then preheating it for like an hour along with an oven temp gauge thing. But now, the oven and broiler are no longer working. I have a service call into PSEG to come and fix it. I asked them if they service Viking and they said that they will. Well see. I also have the issue with the caked on grease on the burners that no matter what I do, will NOT come off!I HATE this stove.

My husband ordered a Viking range for me as a surprise birthday present. The service people that we paid to do the installation were horrible and didnt know anything about it, and so we ended up having to do it ourselves. The range is good and I like the easy clean. None of my stuff seeps down in the burners when what I cook overflows. However, the range should have more of the easy slide racks because the ones that arent are too small for the oven. Also, when the oven is on and I would turn it to low, the flame on the two front ranges would go out. The two outer knobs would also turn with a resistance. So Viking is replacing the oven.My husband is waiting for someone to call him back for our inconvenience. Since were getting a new stove, we hope we can keep the easy glide rack as compensation for our difficulty because this oven is not cheap. I would recommend Viking with reservation. If they don’t take care of the issues I have right now and I have to keep calling, then I will get Better Business Bureau involved. I would really not like to because this is a very nice birthday present and I was very happy with it.

The Viking refrigerator seems okay. The only thing is the only thing is the icemaker is a little slow. But other than that, everythings good.

I bought a house that has a Viking Range. So far, the quality is good. I like the stovetop with the gas and heavy-duty grates. It’s easy to maintain and clean. However, I recently called them about some parts. There were some little rubber grommets on the bottom of the stove grate that shrink with heat and fall out. And I still haven’t received my replacement parts they offered. But other than that, the oven itself is very efficient and cooks way quicker than I expected. Plus, my interaction with the reps was good and they were helpful and friendly.

My husband enjoys cooking. We were looking at other ranges all around the same price and we found Viking. It was on sale at the store and we were saving a couple of thousand bucks. So far, it seems it has a good quality. I like the blue light that lights up the knobs. Without it, I wouldn’t be able to see what I’m doing. I also like the way the racks inside the oven slide nicely. The sales rep was friendly. But after the purchase was made my husband had a few questions, and they weren’t so quick to talk to him or call him back like they were before the purchase.Also, I find it odd that it doesn’t have a self-cleaning oven. When I turn the burners on they don’t always ignite and burn evenly the way I would expect them to. I do the baking and seeing that it’s Christmas, I’ve been making cookies that I can only bake in the middle rack. It’s funny because in all the advertisements they show a door opens full of all kinds of goodies on all three levels, and I can’t cook that way. I have the middle rack and that’s it. Anything on top or bottom burns. And they’re not removable racks, except for the middle one. The top and the bottom are on roller slide, that’s why they move so easily. I can’t just pull it out and move it up or down.

I purchased a Viking Refrigerator DTBB363R had several repairs. Now, I get a recall with the option to purchase at $3,600 plus tax. The Viking representative caught me off guard with offering a new refrigerator which is configured exactly the same with a new warranty at half the original price. My receipt from Sun Appliance shows we paid $4,490 on October 7, 2003. We are retired on a fixed income and feel this is unjustified. We feel we are caught between the eight ball. We do not want a defective product that could injure someone. And since the refrigerator has custom panels to match the custom kitchen design, we have no other choice but to purchase another one. Shame on Viking!

Unit kept freezing up. After 4+ service calls and after talking with a technician that knew his stuff, he told me unit has a design flaw. Does not have a good defrosting system, it totally relies on turning itself off for a period of time, where most good systems have the warm refrigerant gas reverse through the system to defrost.

I purchased a new home with a Viking VWH3648SS professional style residential range hood to accompany the Viking Range that was installed below. It is fitted with a 1200CFM in-line blower. The package cost close to $2500 new. We use our kitchen daily for a family of 4. At the 8 year point, the lighting control knob began to loosen. Eventually, we called an authorized Viking Service provider called, Mr. Appliance They sent out a repairman who worked on the hood and seemed to have repaired the problem. But within three or four weeks, the knob came loose again. We called and the head honcho from Mr. Appliance came to fix the problem. We thought that was the end. Fast forward 5 years later and the knob loosens again. Not wanting to spend another several hundred dollars, I decided to address the problem myself. As an degreed engineer, I am not one to avoid a technical challenge.I pulled the hood switch panel apart only to discover that the switch had been tie wrapped into place. Over the years, heat, vibration and usage caused the tie wrap to stretch. The proper way to have made the repair was to remove the switch face plate which is held in place by the fan, lights and heating lamp rocker switches (spring clips). This provides access to an underlying nut plate to which the control should have been mounted using a 1/2 inch nut. In the process of disassembly, I discovered that the control thread, made of nylon or plastic, had been stripped which might explain why a tie wrap had been used. I ordered a new part for $58 and mounted it correctly, adding a lock nut to the assembly.But thats not the biggest problem. Upon disassembling the hood, I discovered inaccessible areas to be caked with grease so thick that it took a scraper to remove. This grease was checked separately as being flammable. The recess areas and sockets where hot halogen light and heat bulbs sit was particularly thick with burned grease. There were pools of liquid and solid grease in inaccessible areas of the hood that if ignited during a pan fire or electrical fire would provide fuel to burn the surrounding wood cabinets, the drywall and the exposed studs behind the hood covering. Mind you, these areas are not normally accessible for cleaning by a consumer.In my attempt to clean and repair this poorly constructed product, I was exposed to razor sharp sheet metal edges and burrs which had not been properly or safely machined during the manufacturing process. Particularly dangerous is the access holes surrounding the range hood lights where a consumer might attempt to clean only to be cut in the process. There are dozens of complaints in various internet review sites that complain about this issue in consumer accessible parts like the filter elements. Any machine shop professional will tell you that Viking Range has used improper technique in their manufacturing process which expose service people to the possibility of serious cuts.A call to Viking Range customer service resulted in the answer: We dont recommend that consumers access these areas and any tampering will void the warranty. Of course, the warranty is long expired. There didnt seem to be any concern (or understanding) by the Viking Range person of the dangerous design that Viking Range has released to the market.I have video taped my work and after I have a chance to edit the raw material, I will post the shocking videos and will be sending a copy to the CPSC (Consumer Product Safety Commission) for recall consideration. This range hood is a fire danger and a health hazard that should be addressed with the thousands of customers who unknowingly have installed this product.I would love to see responses from authorized (or freelance) service personnel with opinions on these issues. By the way, the Viking Range VGRC365-6BD commercial grade open burner gas range that accompanies this hood is just as poorly constructed with dangerous sharp edges. It is a nightmare to clean. Never again a Viking Range product.

I had a Viking range that lasted for 18 years, which was great. When we replaced all our appliances, we stayed with the whole Viking line, ‘cause we got a discount. They included the refrigerator if you bought the range. However, when they plugged the refrigerator that they installed, it didn’t work. It didn’t even come on. Then we got into a little argument with the guy and told him that they gotta take the refrigerator out if it doesn’t work because P.C. Richard, where we bought it, said that they should not leave it there. But they made good and they came back the next day with another refrigerator. At the same time, the range didn’t work either. I had gotten into a big argument with Viking headquarters and P.C. Richard that the range doesn’t work and they didn’t believe me so I had to wait a couple of days to get a Viking repair guy to confirm that it wasn’t working. Then, I had to wait four days for them to take the range out of my house and bring a new range. Also, theres a minor issue with the dishwasher. So, overall, the appliance purchase was a very bad experience because the guys were in my house installing everything half of the day and I gotta wait for them. We wasted five days on the whole process. Moreover, they have a Viking pots and pans set, which is $500, and I told them that they should send me a gift certificate for all the hassle that I just went through, but I never heard anything back. Lastly, the customer service reps at Viking knew everything that was going on but no one from them ever got back to me even though they told me I had to keep going to the retailer, and that was a nightmare because of the way P.C. Richard set up with inventory. Given my feelings with Viking, I have mixed emotions about recommending their products.

I have a Viking Dual Fuel range for 6 years and have had innumerable repairs. Recently, I spent $450 for a new igniter and saw how much different it was than the old one - the service man offered that the originals were no good. I have also needed parts in recent years and you are sent off to their distributor (Carl **) who never answers the phone. Do not buy Viking appliances!

After spending almost 10k on a professional refrigerator, it failed within 2 years. It then took 10 days for a repair technician to come to the house. I have a garage refrigerator that is still working fine after 20 years. Totally unacceptable. Viking is trash.

I wish the Viking refrigerator had an icemaker on the door instead of a separate pullout drawer. But other than that, its good. All of the kitchen appliances are Viking and I had to have someone come out for my oven. I had to talk to them about that and the technician who came was nice. He had to order some parts and once they came in, he came back. I like that he assumed that he needed to wear a mask, which was nice, and he had a mask on. Outside of my oven going out one time, all of the Viking appliances have been good.

Have had problems with Viking dishwasher from day one!!! Seems like I am not the only one!!! Ever heard of Class Action suit????? I am sick and tired of having to unload this dishwasher of dirty dishes because dishwasher wont start!!!! Serviceman is an hour away!!! Viking is shameful and needs to be held accountable!!!!! I own the stove, oven, microwave and refrigerator! Would had gone with Wolf had I known Viking was so cheaply made!! My products arent even 5 years old and rarely used!!! Really thought I was improving my remodeled kitchen.... I was wrong! I want my money back!!!!

WE purchased this to replace our 12yr old jenn air microwave. What a difference we love the control panel and soft lightening. Expense $$$ item but worth. We tried a 3rd party trim kit but looked awful. Ended up going w/ the Viking trim kit. Makes a huge difference.

I have some friends that own Viking appliances in their home and they have gourmet kitchens. When I’m over there, sometimes they extend their kitchen to me and it’s beautiful. We love to cook. When we have other visitors that come in, they utilize our kitchen, so I want the best stuff. We have not had the full experience with our Viking range, but so far the stove top is awesome. I also used the broiler for some great T-bone steaks. I like that it’s so spacious and easy to clean. I had one bad experience with their team at the dealer, but that was in-house and the general manager extended a conversation with us and took care of that. The only thing I wish I would’ve gotten was the wheels, but that would’ve made it a little different configuration. Other than that, it’s perfect.

Viking was supposed to be a quality brand. Ive had the range for a year now and its not properly working. Ive had to have repairman after repairman in and out of my home and the problem is still not resolved 100% so its a bit of an issue. After nine months of not working properly, they decided to replace the whole range. And now, the parts that I had purchased that are supposed to fit the same year dont fit because a piece of it is warped. We finally got the other oven working because I didnt have both sides working for a whole year. And now that we finally got it working, the griddle that they replaced it with is warped. They had someone come out and look at it and it needed to be replaced. But Vikings saying that he didnt say that it was warped when I was standing right there and he did say it. They said that theyre not replacing it basically. So now, I have a warped griddle that I cant cover.I thought I was buying a luxury piece of equipment for my home and now its just been one thing after another and no ones been helpful. I havent heard from them for probably two to three weeks on what theyre going to do about the warped griddle so I just have another defective piece of whatever. It would be nice if I could go back and if they would refund me and I would purchase a completely different brand so that I could get some customer service.

I have been using a Viking range for a month. Its a good quality brand. I like the price too. The salesperson at the appliances store was knowledgeable in general. While its plain, it looks nice.

I went into a model home and compared Viking Refrigerators to Wolf and some other ones. Vikings quality and price were a little bit better so I decided to give it a try. I like the two lower drawers, one for the refrigeration and one for the freezer. However, it takes longer for it to make ice. We also had to get a part replaced because we had some leaking from the freezer. But, we were able to get a repair guy out to handle it during the warranty period. Other than that, everything is fine.

I had a Viking range when I lived in Southern California for 20 years and couldnt kill the thing. Initially, I purchased it for status. It looked so great in my house. With a culinary background, I quickly found out that this range was amazing. It performed. I moved and could not take it with me. We finally built our forever home and one of the requirements was that I bring that Viking back. I have a whole Viking kitchen. The window in the range in the oven part of it is not the same as it used to be. This seems like it needs some kind of gasket around it. I sometimes see steam between the glass. I was told thats normal but it wasnt like that on my other range. But all in all, it works really well. I love it. I had a GE in another home and it was like junk. You couldnt clean it. It’d scratch. I took the air filters out and washed them. They fell apart the first time. You dont get that with Viking. It is a lot more money but you get what you pay for. I tell people if youre going to invest in appliances for your house, this is the way to go. Its everything you need and Viking stands behind their product.

Viking is a valuable brand and it conveys quality. Purchasing our range was super easy. We looked at a lot of local, brick-and-mortar stores here, but no one carried it. They werent carrying a lot of different things because of inventory issues with COVID. So, we ended up ordering it online through a website called Appliances Connection. We got it within six weeks. So, it was great. Install was seamless. Im pretty happy with the rebate.As far as the range itself, I like that the knob lights up and that I can change the colors on it. I like also the bronze gold colored burners. What I dont like about it is you cant keep the bronze gold color burners looking new. Theyre already discolored. So, thats frustrating. Also, in the oven, its hard to tell when its at temperature, as well as theres no broil setting, which is strange. Ive never had another without broil setting on it.

The house that we bought came with Viking appliances. We like the appliances that we have, and they have pretty good quality. The refrigerator has pretty standard features. It’s a good refrigerator.

I like my new refrigerator and the way it keeps everything cold in each area. There are no warm spots and it fits the space that we have perfectly. I wasnt gonna get a refrigerator with a rollout drawer on the bottom but it seemed to be made well so I opted to go with that instead of the side-by-side. People should do some research into what features each one has and then pick the one that fits overall what their needs are because one of the other reasons we didnt go with the side-by-side is because Viking makes them too tall. We couldnt have something that tall in our space. We only have 70 inches and a lot of those side-by-sides are 72-plus, and thats not gonna fit in the space. Wed have to take the cabinets out at the top and I dont wanna do that because I use those cabinets. So, it would be nice if Viking would make them a little smaller in a side-by-side too. I know two other people who are struggling with the same thing. They have this standard spot that contractors made in their house for the refrigerator, and theyre only about 70 inches tall. When you read the specs, a lot of those refrigerators want you to give them a 2-inch clearance at the top for air and we dont have that. Ours is smack way up to the top but we have air on each side. We havent had the refrigerator that long but Im anticipating that its gonna be a real worker.

A Viking refrigerator came with our home, and Im very happy with it. The first time Ive called customer service, someone pikced up the phone and theyre seem to be helpful, friendly, and knowledgeable. My experience with Viking has been excellent.

When I did my home over, I put in two huge Sub-Zeros, two huge, nice Vikings, Viking microwaves and everything. I was very happy except one of my Viking ovens was having issues from the beginning. I ended up having to put a few thousand dollars into it. I almost had a fire issue and it was just time to go. I wanted a new range. My husband said that they’re expensive and he’d get it for me. When it was my birthday, he asked me if I wanted a range or jewelry. I got a Viking range.The first time I turned it on, the convection broiler wasn’t working. Every time I turned the oven on, it sounded like there was a train in the house for two hours while the stuff was cooking. It was just this loud, loud noise. I called right away for service. They sent someone down and he said he was gonna change a part. I told him I was not ready to change any parts. The last time I started changing parts, the oven broke on me. If I bought a refurbished piece, I have no problem for changing parts, but when I bought a brand new piece, I don’t wanna have to start dealing right away with parts that are changing. It was just not fair.He started telling me, “Yeah, whatever.” When they came down again for service, he told me three new parts have to be changed. I called the company where I bought the stove from and told them, I don’t want this range. And if it means paying more and getting a different model, I would like to do that. First they started telling me, “Maybe don’t take a Viking.” I said, “Yeah, but my other appliances are Viking. I want it to match. I’m ready to pay extra to get a higher model. I don’t care, but I don’t want this piece in my home. It’s causing problems. It could cause a fire. I don’t want it.”I could barely walk as I just had a knee replacement. And this is what I’m doing in order to recover. I’m worrying that if the thing goes up in flames, I won’t be able to get out of my house. And altogether, I’m so pissed because this was my gift. I would’ve bought a refurbished piece. I put a brand new piece from day one. I called them before 30 days. I want it out and I want a new piece in my home. Even the people I bought it from at Drimmers said, “We’re calling, and we understand, and we see that you have bought, in the past, Vikings. We understand that you’re not trying anything. Let them take it back.” They were calling for me also and were not getting through to anyone. Vikings didn’t call them back.I called Viking directly. They asked me why was I calling and not the person I bought it from. I said, “Because when they called, you guys told them that there’s nothing you could do. What does that mean, there’s nothing you could do? I bought a brand new piece.” I told them I would like to speak to the manager directly. They said she was not in and someone would call me back within the next 48 hours. I did not receive a call back even. I had to call back again to find out what was going on. Before I purchased my piece now, I would’ve recommended them, and that’s why I was purchasing it again. But right now, I wouldn’t recommend it just because I don’t know if I would want any of my friends to go through what I’m going through now. I’m very, very upset. Im very dissatisfied.

In December of 2010, I had my kitchen remolded and bought an 8 burner, double oven Viking Pro range. When I owned a restaurant in the mid 80s we had a Viking range and I loved it. It cooked evenly and baked, roasted, broiled - fantastic. So Viking was naturally my choice. I paid around $12,000 for the range and $4,000 for the vent hood. The first year after it was installed, I did not use it much. My Mother became ill and I went to take care of her. When I started using it last year, it worked fine for a few months. Then in October of 2013, the oven started to cool down after an hour or so of cooking. Thank goodness I purchased a warranty for five years. The Viking certified repairman came out in November 3 times until a part was replaced that was recalled or so they said. The ovens and burners worked fine when the repairmen left. Two hours later, nothing worked - not even the burners which had no previous problems. Nothing would come on. Three more times repairmen come out. Finally in February, it was fixed until May when it started to do the same thing. The oven would not hold heat. Two more service trips and two months later, it was once again fixed. 10 days later after cooking and baking every day, the oven did not cook properly. My cheesecake and pies were not done in the middle and the bottom crusts were uncooked. A 3-lb chicken took 3 hours to roast and still was not hot enough to be safe to eat. A week later, the repair service is out again. Only this time he only puts his thermometer in the oven and after 30 min. says its holding temp. properly. Cant tell you how frustrated I am. I am not an amateur cook. I was a chef for 15 years and I used good ole recipes that have worked more than a thousand times in the correct time limits. Even after adding an additional hour to hour and a half baking time, pies and cakes were raw in the middle. Repair man doesnt understand it should be cooking properly. Hello, I showed him one of the pies I kept - nothing to say. Hate this oven by now. Cant understand, unless it cant work when used daily, for more than an hour. I will never buy a Viking range again. Bought my son a nice LG. Works beautifully - no problems at all.

I really like my Viking range. They’ve updated them over the years and tried to make them a little bit easier to clean since this is not self-cleaning type which is fine with me. Its very even cooking and heats up quickly. I like that its sturdy. The grates are really heavy and I know that theyre solid and not going to bend on me. The salesperson did a great job and was very helpful. I had a huge double oven that had a grill on it. It worked really well, and I really liked it. I only had it serviced once. It was having a little trouble igniting. The sparks would fly but it wouldnt ignite. Some guy came out and fixed it and it was fine ever since. So in our second home, I got another Viking. Its the oven and a half on the bottom. Its not quite as big as the other one but both places have been great. It has little lights on top of each control knob, which my older one didnt have. So at night when the whole kitchen is dark, it’s almost like a little night light which is cool. I also like that its not electronic. I get to turn the knob and tell it what to do. It doesnt ask me questions. I have the Viking range hood as well. Some people do Wolf, some people do Dacor but I like Viking. They have a good reputation and its restaurant quality for the home. Im really happy with them.

I bought a house that had Viking appliances and one of them was a range. Its quality is great and I like the size. Plus, the burners are easily adjustable and I can find the exact heat I need. The appliances are good but they need to have more knowledgeable repair people and a more formal contact procedure in Canada. Ive had experience with other larger companies where you call a head office and they provide you with your repair. And it was not the experience I had with Viking. I had to find my own and I found an excellent repairman, but it took a long time for me to find him.

The Viking is the first built-in refrigerator I have ever had. I am very happy with the way the interior is designed. Everything functions well in the refrigerator portion. I do however find it is a bit difficult to take apart and clean. The exterior door does not open wide enough to remove the bins and shelves easily. It is hard to maneuver. I am also happy having the freezer on the bottom. It makes it very easy to use.I have had no problems with the refrigerator however I had a very severe problem with the freezer. For some reason the small drain where the defrost water cycles got clogged up. This I think is quite difficult to do as it is behind a whole plastic wall. But it happened and the freezer froze full of ice and the door would not open. It was a total mess. The service man who repaired the freezer said that the Viking factory does not install a small part in the drains that would have alleviated this problem because of the fact that then the refrigerator would no longer have the economy rating it has. I do not know if this is a true statement or not but it was what I was told. I want to say that fortunately this occurred three days before the three-year warranty expired as it was an extremely expensive repair.

I like the reputation of the Viking refrigerator, and I like that they didnt have an ice dispenser on the door. So far, Ive had some issues, but they quickly repaired it. The fridge has been great except for this freezer function thing. It was kind of upsetting considering how much money the refrigerator cost. You think theyd work that out before it got to me. I would recommend it, but Id tell others about the icemaker issue. Other than that, the Viking looks amazing and the overall quality is great. I like the metal functions. The inside of the doors are not plastic so they’re cleaner. What I like the most is that somehow my food lasts longer. All the organic stuff that I normally buy spoils really quickly in my old refrigerator. On this one, they seem to last much longer.

Viking 36 Bottom Freezer Refrigerator - Do Not Buy!!! My refrigerator was installed 5 weeks ago and for the past 3 weeks the control panel will go blank and it stops cooling in freezer and refrigerator. Randomly starts cooling again then same thing happens. Called Viking who referred to their Orange county repair service which took a week to get out and be told it didnt have a dedicated fuse. Well we had our electrician come right out and yes the refrigerator does have a dedicated fuse drawing the proper amps. Called Viking service company and sent pictures of electricians readings and was told they would speak to Viking. Didnt hear back, another phone call and girl I sent pics to is gone until Monday... Viking is closed and I still have a non-working refrigerator. Horrible service, horrible product.

We purchased a house that had a Viking refrigerator and we didn’t realize the value of the appliance. When it broke and wasn’t cooling in the freezer, we looked and it cost $9,000 to replace, which was a shock. I would never buy a $9,000 refrigerator unless it was to match one that broke and it wouldnt have been my first choice by any means. I don’t think I wouldve ever bought a Viking appliance on purpose. Plus, theres nothing better about the refrigerator and its small for its size. We called a tech from Johnson Service last October and somebody came out. He said that it needed either an inverter or a compressor. One was gonna be 600 bucks and the other one could cost a couple of thousand dollars. Then he took off and we didn’t hear anything from anybody for a couple of months. We would call and ask if somebody was gonna come here and fix our fridge and they would say that they were still waiting on a part. That went on for a couple of weeks. We went through Thanksgiving and Christmas without a refrigerator. We were calling them once a week to ask for an update. They said that the refrigerator was an expired model that Viking doesnt make anymore and that they had to make a whole new kit for the refrigerator, which was what was taking time.Finally, after Christmas, I called Viking directly and asked what the heck was going on. The lady said that that was the first she had heard about it, even though they were the ones that had initially referred me to call Johnson Service. The lady was helpful though. She got on the phone and started making calls to Johnson herself. The next day, I got a call from Johnson and they said that Viking freed up one of the parts needed and that they would be able to get over here in a couple of days to fix the refrigerator. A couple of days went by, but we still hadnt heard from them. Then finally, a week or so later, we got it fixed. It took 10 weeks to get the refrigerator fixed and we didnt get a deal. It still cost $650 to fix it. It was an awful experience. I would never deal with the refrigerator again. I would work with local stuff that I can get people to fix easier.

Everything in the kitchen is Viking. Ive seen Viking at my other friends house and Ive heard good things about it. And when we went through the website, they gave us several different options and Viking came on top. What I found it interesting is we had different experiences with different pieces. The dishwasher does not dry dishes very well. I dont know whether Im not very familiar with it or if that I have to read the instructions. Also, from a volume point of view, it feels much smaller than an LG or other ones. It looks the same size as everybody elses, but its just bulkier.The range that was put in did not connect the gaps right and it was leaking. I had to bring a plumber back in in order to figure out why it smelled gas in the kitchen. on the other hand, the microwave installation went okay but the techs had a really hard time with installing the double oven. It is too heavy and the installers didnt have the proper equipment and proper training to do it right.We bought the fridge about a month ago. The first time they got the wrong refrigerator, then the right refrigerator, and they had to change it to a new one. They sent the wrong size again, and then they had to come back a week later with the right size. So, from a responding to a customer, Viking has been good. However, we had a problem with the unit. We lost all of the Freon. I was happy about the fact that they were gonna send somebody to repair it. But Viking sent a new one and replaced the refrigerator. From that service point of view, it was very good. The installation is part of what was wrong with it. The first company that installed the fridge, within about two weeks we lost the Freon in it. The next guy that came in told us that it was the way they installed it that probably caused the damage, but it was replaced. When the next guy came in, they hemmed and hawed a bit when they were putting it in but eventually, everything went in okay.

Bought a Viking range due to their good warranty and so far, the quality is good. But I had a little bit of an issue in the beginning. The range wasnt holding the right temperature and it had to do with a computer glitch within the motherboard. So I called up Viking, and with the warranty, they sent someone within the week, and he fixed it, and I havent had a problem since. Everything in general is very high-quality made. The people at the Viking dealer at P.C. Richard were knowledgeable and overall, it was an excellent experience.

I wish I have read all this reviews. Viking ranges are really bad quality and the customer service is even worse. I will never buy Viking again, and I strongly recommend that if you are thinking of getting Viking to reconsider... They will need a service call every 2 years.

My brother does kitchen remodels and installs appliances and I used to install Viking Ranges with him. As Ive seen those ranges coming out of the boxes and see them perform I said to myself that when I do my own kitchen Im going to get one. Ive installed some of the KitchenAid ones and I always went back to the quality of Viking. Our dealer held our oven for us until it was ready for delivery for almost three weeks which I was appreciative of. The installation was done by Jose and it went smoothly. He advised us where we had to put the level of the gas line for that particular model. I like the condensing fan in the oven when I’m baking at two different levels. It rotates the heat. Another thing is the burners are strong at high and I can adjust it to where I need it to be. There was a manufacturer defect though. On the bottom part of the oven there was a scratch all the way to the rear. I didnt notice it until I was cleaning it about three months later which is over the warranty period already. But this defect is more aesthetic than performance and the oven is still running great. My wife who doesn’t know anything about a Viking Range is totally convinced that we made the right choice. She was leery about $3900 for a range but now when she uses it she can see the difference in the way it cooks versus regular stoves. Id recommend Viking to a friend anytime.

My $8000.00 Viking refrigerator broke 7 days after installation. It started smoking and there was an electrical problem. When I contacted Viking, I was told our ONLY DUTY is to repair motto replace. Of course after it was repaired, there was a recall. I have had a problem with the ice maker and water dispenser. I woke up to find water all over the kitchen. There is a constant problem. I do not recommend this product.

I saw that the refrigerator was much better because in the beginning, I was close to buying Sub-Zero. But because all of my appliances were Viking, I didnt want to make a mix. That’s why I bought my own refrigerator. But by the day I bought it, it started to have many problems. The engine turned off by itself. It worked once in a while.Viking fixed it three times. When they were fixing the last time, the tech broke the main doors arm so he couldn’t close the refrigerator. I got more upset about it. He then made the refrigerator open and said, “You have to turn it off, and you have to wait like three or four days for us to have the part for me to be able to fix it.” I said, “Are you gonna leave me without a refrigerator, without a freezer? I mean, it wasn’t my fault. I mean, you are fixing something new, and now, you are telling me I have to wait four days without a refrigerator because you broke the arm?” And the fourth time, they again wanted fix it. I bought something new. I dont want it to be fixed all the time. So, I brought it to the place that I bought it, they spoke to me and they changed the whole refrigerator.Hopefully, I will buy the same Viking set because all appliances on my kitchen are Viking. It came with the house. But the ones they have in the house are the worst ones that Viking has. The cooking appliance turns on by itself too. It has the same problem. Almost all the people who have the same system said all of it came like that. So, if I want something better, I have to change the model and get something more expensive or higher quality. Also, I want something bigger because the one that I have is really small.

Our first Viking range had some problems. I had it for 14 years but then it really started falling apart and the range border underneath fell off. We had to replace all the plugs and all of the tubes that run the gas through it. There was a lot of things that were falling apart that I thought wouldn’t happen with the name brand but they did. Then, we bought the second Viking range at Ferguson and they were really great there. We looked at different models and different brands and it was a good experience. I like the stovetop burners on my current range but were having problems with this new one and Im waiting for the guy from the west side of the Washington State. He had to go and order a new thermostat and were waiting for him to call and let us know when he’ll be back to install it. Its been a little over a week and its not really an unreasonable amount of time. Things happen but theyre a good quality range.

Perhaps like many others that purchase Viking appliances, my wife and I were enamored with the design, size and look of the Viking refrigerator. We spent close to $20,000 and purchased a 36 refrigerator with a separate 30 freezer to go beside it. Looking at our kitchen you see nearly five feet of fridge/freezer. It looks amazing. Stupidly, this was the reason we bought the brand. My neighbor has a similar set-up and he told us over and over again not to invest in Viking. He swore it would be a mistake. My attitude was it wont happen to us. Was I wrong.Within one year, back in 2018 (pre-Covid; so no excuses yet about shipping issues/health issues/work shortage issues), the refrigerator stopped working altogether. Everything inside was ruined. The refrigerator was hot. It would not cool anything. I called Viking and it took 3 days to get a repairman to our home. Three days of no food. Then of course the part had to ordered. This took another 2 weeks. The part arrived and within another week it was installed. One month of no working refrigerator. I asked for a loaner... nope. I asked for a replacement... nope. I asked for a food stipend... nope. I asked to reimbursed for the ruined food... nope. After the month delay, it was noted that the refrigerator was beyond repair and needed to be replaced. This took another month for the new refrigerator to arrive. A $12,500 refrigerator that we could not use for two months.Now check this out; within a month or two of the new refrigerator being installed, my 7 year old son opened the fridge to get something. He pulled the door and as he pulled his foot was in the way and the door punctured his foot. He required 7 stitches. Our family wrote it off as the craziest accident ever. But... within another month or so, the door was not closing properly. This was a brand new refrigerator and the door would not close right. The magnet would not catch and the door was essentially always open. Viking sent a repair guy. He could not figure it out. He kept stating that the hinges were unlike anything he had seen. Then it dawned on him, the door was installed upside down. He had to take it off, flip hinges and reinstall. What??? Upside down? How is that possible? I then realized that this is probably the reason why my son punctured his foot. It was too low.Six months after replacing the refrigerator, the freezer stopped working. Everything melted. The compressor (?) was shot and it was replaced. For the continuing hassle, Viking extended our warranty an additional year. We now had 3 years of warranty. Within the three years, we have had to replace the ice-maker at least 5 times. Every 4 months it develops a leak and water drips into the ice bucket. Soon the ice bucket has an inch or so of water at the bottom and the entire ice bucket turns in to a solid block of ice. They send a repair guy and he replaces it. This has happened five times. It is broken again now. Unfortunately we are now out of warranty. I argue that the problem began while we were under warranty. This apparently does not matter. Viking wants to charge me $150 for the part and $150 to install it. Again a $7,500 freezer with an ice-maker that does not work. Dumb.Today, the produce tray in the refrigerator broke. Looks like a plastic piece fell off and the side by side drawers came off. This overpriced appliance is an absolute joke. Like my neighbor did with me, I tell all people that compliment our gorgeous appliances to NEVER buy the Viking brand. I warn everybody that I cannot to make the same mistake we did. Viking sucks.

Viking has got a reputation that it has a very good product. We had a Thermador before and had problems with it so we decided to get a Viking. My husbands a cook and he decided this was what he wanted. When we called in a warranty issue with a fan for the stove, the people from Monterey who handle their warranty repairs came out. The guy was amazing. He did everything that he could find that needed to be done and he was here a few hours.It seems like the whole stove works better since he came out. He came in to replace the fan but now we have lights above the knobs which we never had. It also seems like the burners are hotter. He was out here twice. He came out once and diagnosed the fan problem. Since its an intermittent problem, the only way we were able to show him was that we videoed it. If we hadnt videoed it, they wouldnt have been able to handle it under warranty. Im sure theyre aware that this is an ongoing problem. Ive read about it in the internet as well so my one thing would be when people make a complaint, they shouldnt have to go to the point of videotaping the problem for Viking to authorize the repair. Other than that, we love our Viking Range. Its a really good product.

We purchased a full Viking Professional Kitchen - range, refrigerator, microwave oven, dish washer, hood. We have had at least one issue with everything (except the hood). We spent about $22,000 on appliances that are supposed to be high-end. What an absolute joke. My neighbor also has Viking appliances, same issues. Viking should be ashamed of their products and customer service. When you call to complain, their responses basically too bad if you dont have a warranty.

Horrible dishwasher. A yard hose would do a better job. The top tray was never stable so I threw it out! Now we have only the bottom tray. Sometimes I literally have to start and restart up to 7 times for the cycle to catch. Btw, Viking refrigerator works exception but the clear hard plastic interior trays/covers cracked every three months. After the third time they replaced the butter cover, meat cover, etc. I was advised they would no longer honor the warranty. Redic company!

Not the greatest service for a pretty pricey appliance. The grid was kind of hard to maintain. Overtime, the grill top did look discolored (supposed to be normal) but it kind of bothered us as we had an open kitchen concept. Otherwise, best gas stove we have had so far in-term of cooking/pots - the grill top in the center and 2 cooking grids on either side.

The quality of the Viking refrigerator is okay. But I would have liked to have features that other refrigerators have and Viking does not, like an ice and water dispenser in the door. Also, the fridge has an ice maker that dumps ice in a tray in the freezer section of the refrigerator. If you pull out the freezer section, ice cubes in the back tumble out on the ground. I dont see that as being a positive feature of the refrigerator at all. Ive never had a refrigerator that tumbled ice cubes on the floor because the tray isnt holding properly. Other than those two things, I like the refrigerator. As far as keeping things cool, it keeps things cool. It looks attractive on the inside, too. You push the buttons and it keeps things where its supposed to keep.

I have owned a Viking refrigerator for a year now and it has been one of the worst appliances Ive ever owned, aside from its matching range and oven. Both appliances were broken and needed repairs within 4 months of ownership. Neither are considerably reliable. I will not be purchasing Viking appliances again in the future.

Shortly after posting we received a call from Viking asking for the repair estimates from the service company, which we shared. Viking replied that due to the age of the appliances (5 years) they are not able to help. Viking was once a great American brand that created superior appliances. For the premium price, buyers could feel confident in the the quality of their purchase and the companys customer service. Unfortunately that is no longer the case. Viking is aware of the flaws with some of their products, especially the refrigerators (as is evidenced by the sheer number of complaints on this site alone about the same issue), yet they refuse to stand behind their products. Despite my hopes that I would be able to report that Viking did the right thing and repaired what is clearly a design flaw affecting many, unfortunately I cannot. It would be extremely easy for them to resolve this issue, but they choose not to. Instead, Viking prefers to erode customer trust in their products, service and their brand. I am sad to report that the Viking of today is no longer the company it once was. My only advice to anyone considering a Viking appliance or a full Viking kitchen is: buyer beware. Read the reviews on this site and others carefully.

Hinges were replaced 2 times, and theyre still not right. Seals were replaced. Freezer would freeze and thaw out because of seals. Water leak caused floor damage. Plastic shelving and doors have numerous cracks. Viking offered a discount on a new refrigerator, but we would like to enter a class action lawsuit if there is one. We have had nothing but trouble with the refrigerator. The interior of the freezer is rusted in numerous places.

I googled stoves and ranges and we liked the looks of Viking ranges and the reputation that we had learned that they have. It has great good quality too and the griddle is my favorite. The Viking dealer were all real helpful. Ms. Jordan helped us, and she was real good and answered all our questions. They delivered the range, and then we hired somebody to have it installed. Overall, it’s a great stove.

We had Viking previously in North Carolina and liked it very much. We bought a brand-new Viking French door oven and a stove top. But the refrigerator, we bought second-hand from a friend of mine. She ended up buying a brand-new pair for almost $20,000 and we’re like, “Good God! We can’t afford that.” We asked what shell do with the others and she said shell just donate them so we bought them from her. We’ve only been using them for two weeks but we like how it’s not deep. So, everything’s not buried in the fridge. Plus, the quality is second to none.

The oven of the first range we got didnt work at all. We had a technician out but, unfortunately, it didn’t work so we had to order a new one. The company that we bought it from made it smooth but we had to wait two months. It was aggravating to get a new one but it was okay.

It took a lifetime and a half to get the range because of COVID. Once we got it, it sat in the garage for a while while we waited for things to happen in the kitchen that were also delayed for a while. Then my contractor and I installed it with no difficulty whatsoever mostly because he knew what he was doing. The quality control of the range is great. Theres one little tiny nick in a piece of have stainless steel and weve got one of the burner knobs that sticks ever so slightly.The Viking range puts out ferocious heat so we find ourselves turning the gas down more than turning it up. But thats just a learning process. Were learning the tricks with the multiple things you can do with the oven. My wife is on a very restricted diet so she bakes with weird stuff rather than buying things that are baked elsewhere at the store. She loves that oven.

Its unbelievable to me that a brand that cultivates a premium quality image, and commands (demands?) top prices from consumers, designs and builds such a shabby product. FIRST ISSUE: over the past couple of years, two plastic refrigerator door shelves developed cracks, and shattered like glass without warning, dropping the shelf contents all over my floor. These were not overloaded shelves. THIS IS AN ENGINEERING ISSUE: CHOOSE A PLASTIC THAT DOES NOT GET BRITTLE IN COLD TEMPERATURES.Incredibly, each time this has happened, Viking Parts Department charged me nearly $200 per replacement shelf (Really? For the price of this refrigerator you wont replace a defective part as a courtesy?); so far Ive spent $400 on replacement shelves and I have another shelf that now is developing new cracks so I guess Ill be paying another $200 for that replacement shelf soon. Or maybe I should just not use door shelves?? SECOND ISSUE: no matter how I set the refrigerator thermostat, the vent located above the top refrigerator shelf outputs freezing temperatures. So while my refrigerator thermostat is set currently to 43 degrees, anything located on the upper left refrigerator shelf (water pitcher, juice, milk, etc.) freezes solid. THIS IS AN ENGINEERING ISSUE.Ive experienced a lifetime of different refrigerator brands, from basic Frigidaire, GE to Subzero, all have worked as intended. Certainly never had to replace plastic shelves for my cheapo Frigidaire, and nothing freezes on the top shelf of that refrigerator. So I guess you got an additional $400 from me in replacement parts (soon to be another $200), but Ill never buy a Viking-branded appliance again (dont get me started on the Viking range issues Ive experienced).