I like the way Viking operates and I especially like the look of the Viking professional stove. Ive had Viking before so I got them again when I moved into a new home and I went to replace the appliances. The quality has been good. But I moved into a condo in Florida and they don’t allow gas so I got the induction. It’s different for me because it’s an induction and before I’ve always had gas. The rep was helpful the first time I went in and helped me select the product. But when I had some questions and went back, it was like they didn’t have time for us. They did it twice. She was doing something else and she was dealing with some other customers. I got the Viking professional range and I thought I was getting the Viking professional microwave. I didn’t realize until after they had installed it in that it was Viking and not the Viking professional. There was nothing I can do about it but I was disappointed in that because I was trying to get matching appliances. But overall, I’ve been very pleased with Viking.

Viking in California called and told me they would send me a matching freezer and it was delivered October 6th. I simply forgot to update the review. I am happy with the fridge and freezer, but I will still likely not purchase Viking in the future due to the prior issues. I just do not trust them as a company quality is extremely lacking in all appliances except thier ranges. (My dishwasher just broke) so clearly I will be looking into Wolf or Sub Zero or Miele or Bosch next go round.

We bought a Jenn-Air package. And our Jenn-Air range was leaking gas for several years, and they couldn’t seem to figure out how to stop it from leaking gas. So, I had them take it back and give me a credit. And the store manager recommended Viking as a replacement, and so I went with his recommendation. And that’s how I ended up with Viking. I love my Viking range. However, I feel like the oven takes too long to warm up. It’s a lot slower than the Jenn-Air one was. The Jenn-Air had some neat features that the Viking doesn’t have like it had a timer associated with it. It had a couple of different technological bonuses. But as far as the way it cooks and the way it looks, Viking’s great.

Viking is a popular brand. I’ve owned another Viking stovetop. So, when we moved in to this new house, we put Viking in everything. The quality is great, and it was part of the reason why we bought it. I like that our range works. It does everything that we’re asking it to do. It’s what my wife wanted. It cooks great egg, and then cooks everything else fantastically. I’m very pleased with everything I got from Viking. It’s my second go-around to buying Viking appliances and it probably won’t be my last.

I paid for a professional install from Ben Franklin Plumbing literally 2 days before my daughters first communion. That morning I had emergency oral surgery. I came home, oven was installed and working well. I asked Ben Franklin guy why the door were not aligned, handles not perfectly aligned, right door sticking out a bit. I asked 2 of my neighbors that were quite handy if they could adjust them both. Smart enough to say that would violate warranty.

I needed a refrigerator to replace an old one and fit in my actual receptacle for it. I like the size and the style of my Viking refrigerator. I have a lot of nice storage space. I like the extra bottom that has that shelf. I could put the pizza box on and thats a great addition for my family. I also like the glass iron on the door. I am enjoying Vikings refrigerator. Its working great and I love it. Plus, I had a very good experience with the dealer.

Our fridge was on its way out. Plus, we had a space issue and we wanted to find a fridge that would fit in it without having to cut our cabinets. The size was the biggest factor. We tried Viking Refrigerators just to try something different. It was also because we’ve heard good things about the brand and with the way it looked. We bought it online through some appliance website and they were okay. However, the installers were poor and didn’t put the ice machine in right, so it didn’t work. But that has nothing to do with Viking.The refrigerator has a freezer at the bottom which I like as it gives me more room at the top. It’s easier to organize my food because there’s a lot of refrigeration space. I like that both doors open. I also like how its working out. It’s easier just for me. It has a lot of flexibility. The ref is not built-in, but it looks built-in. It fits perfectly with the way we have our cabinets. So far, the refrigerator is of good quality. It is a nice product. It keeps even temperature. Its pricey but I like the way it looks and everyone in my family likes it.

My only two choices was Viking or Wolf and for the price, Viking gave me what I wanted. The dealer that I bought it from were on the ball. They got it for me earlier than I thought I was gonna get it. One of the cast-iron grates was cracked and they got it replaced through Viking within a week. I like everything about the range. It fulfills my expectations and does what its supposed to do. It looks great and Im very happy with it. The fact that we just took off all the top panels to wash them is a miracle in itself. It lights when I want it to. It keeps the temperature where I want it in the oven.

We bought a new house 3 years ago. The house came with all brand new Viking appliances, wonderful we thought... until we actually wanted to use them. We have a microwave, fridge/freezer, 6 burner range oven and dishwasher. Fridge/freezer and microwave have worked fine, so no complaints there.Oven and dishwasher however, are a bit of a disaster. First of all the oven - the gas was coming in too far from the flame, so it would never light properly, or it would light and then go out after a few seconds, just leaving the click click click as it tried to reignite, and the smell of gas everywhere. Called the engineer and he repositioned the pipe so it would work properly (the original issue might have been the problem from installation and not a Viking problem, Im not sure). Then after this visit, the fan in the oven makes a ting ting ting noise knocking against something if we try to use it - as wed had the engineer out for the dishwasher in the middle of this, I couldnt face getting him here again, so we have lived for 3 years without using the fan. Now onto the dishwasher which wasnt working when we moved in (brand new dishwasher), sometimes it would stop mid-cycle, other times it wouldnt go on at all. We had the service engineer out several times. First time he tried resetting everything, then second time he ordered a new electric panel on the front and came back and installed it later, then after that it seemed to work fine. Until yesterday, when the electric heater failed - at least this is the word on the Viking website talking about this very issue on a product recall (which doesnt include our dishwasher). As I sat about 3 feet from the machine, I heard a strange short circuit sound and a pop, seconds later there was smoke coming from the machine (which was running), I grabbed the fire extinguisher and switched everything off. Moved our two babies to another room, and pulled the machine out of the wall with my husband, smelt where it was coming from, and dismantled the thing to find a completely burnt out electric heater and wiring on the bottom. Very dangerous. We now have a semi-dismantled dishwasher in the kitchen and we are trying to get the part replacement - officially this is on a 6-week order lead time. More to come, but 100% sure that I would not purchase Viking again.

The Viking range cooks quickly and really well. I like it. We bought it from P.C. Richard. We had a problem with the installation of the range but getting it fixed was fine.

Viking was what the builder was providing as appliances, so we went ahead and bought the Viking fridge to match. The installers didn’t put the basket straight in the freezer so I had to figure that out. I had to go to one of the other houses and look at their fridge to see how to do it. The builder also gave me the wrong fridge. It’s the one with the water feature inside. They gave me an upgrade but we liked to have cold water coming out of our fridge, so that’s the only thing we miss. Other than that it’s been great. I love the freezer in the bottom and the double door where I could put big stuff in. That’s what Ive always wanted. Plus the crisper is really good. Its a very reliable product.

I first heard about Viking Refrigerators at Hahn. Theyre gorgeous, high-quality refrigerators and I like the way theyre made. I like the steel in the doors. I love the my fridge when its working. It has been over a month now and mine hasnt been fixed. We had Viking replace the ice tray. They had to send the whole tray when it was just the round thing in the back. Its made of plastic and if the ice gets jammed, its knocked off. It should have been made of metal. Also, the board went out and it has been on backorder for a month.

Purchased about six months ago and I have been picking up ice off the floor several times a day since! It overproduced ice into the bucket and when you open freezer ice falls out. I contacted customer service and a technician came to house. After consulting Viking directly it was found that this is a known problem and there is no fix for our model. I was told I need to lift the ice handle to stop making ice and put it down again when I need more. Can’t believe I have to make my own ice for a fridge that cost close to $10,000! The rep I purchased the fridge from contacted Viking to see if I could return and the answer was NO! Very disappointed!

The refrigerator (D3) has broken 3 times in the 2 years that Ive owned it. I waited over 1 month the first time it broke for a new compressor to be delivered to the repair service. I have never had such a poor quality product.

Placed an order for Model RVGR33015BSS from Us Appliance. It was shipped by one carrier and brought to Denver. The order was then moved to another carrier for the trip to Trinidad Colorado. I went to the carrier and picked up the oven (we live in a rural area). Upon inspection of the box for visible damages I found none. I did not open the box. The box was unloaded at my house by me, and we took the oven inside... we noticed the door was open on the oven but when we got into the house we found that the brackets that held the outer door to the inner door were broken and the outer door was hanging by some screws. I notified US Appliance with pictures. They came back and told me that I had damaged the oven and it was my problem. I contacted Viking and my customer rep told me there was not much she could do. I was told because I picked up the stove at the shippers; it was my responsibility. There was no other damage to the stove. One small dent on the bottom of the front kick plate that was not visible. My wife and I decided to go forth and repair the oven ourselves. I had a local welding shop, reweld the brackets on the front door panel, we purchased a new piece of glass and reinstalled the door ourselves. FYI the spot welds that held the brackets on were at best way too small and the welds did not penetrate into the parent metal.I also noticed the oven would not light, so I took the cover plate off and inspected the spark for the oven part found the cover plate was installed incorrectly and the spark was grounding on the frame. I took the cover plate to my shop and increased the size of the hole by 1/2 and repaired the spark boot and it is working better. However I did notice the oven will not light from the convection bake position. I have to start the oven in bake and after it gets hot move it to convection (I think the fan caused a draft).Im disappointed in US alliance and will not do business with them in the future. We love our rebuilt stove. Serial number 111715C10200028. Im giving it two stars because I think the stove may have been damaged at the factory, and the stove could have been packaged better. It was placed on a pallet with flimsy straps. It is possible that the unit was damaged by a shipper but there are no marks on the box indicating a fork from a forklift got into the wrong place.

The range has had several issue since being installed. 3 of the grates were warped, 2 have been replaced and one is still on back order. The LED lights above the knobs stopped working after one day and now the fan is making a banging noise when I use convection. When the repairman came to look at that the LED lights he noticed some pieces were missing inside the knob assembly, which are also on backorder. Just poor quality for a $6000 appliance. Will never buy Viking again.

My Viking refrigerator broke. We moved in to a brand-new house and the refrigerator started making a loud, fan-like noise and started dripping water. I called Viking and they gave me the number of a place for repair people but those guys still havent gotten back to me and it has been a month. They call me and tell me that theyre gonna set something up but then they never call back with an appointment. We have brand new Viking appliances and spent a lot of money on them. Ive never been able to use my steam oven because it didnt come with a drip pan. I called Viking for that and they told me that its on backorder and that I would have it in three weeks. That was three months ago. I like the way my Viking appliances look but when they break down, theyre impossible to fix. I have better luck with my other appliances. I had a GE Monogram before and there were no problems. If I had a problem with it, their repair guys would be at my place the next day. Still, my Viking refrigerator which has a full fridge and a full freezer has held a lot of stuff. I can put three weeks of groceries in it. I recommend Viking for the look but Im not happy that their stuff was really expensive and now they arent working already.

The quality of our Viking Refrigerator is not up to par. There are trim pieces that are exposed. You can see the white plastic trim pieces on the inside of the full-sized freezer and the full-size two refrigerators. One of the under-counter refrigerators in the master bedroom has been making a rattling noise ever since weve received it. I dont expect to deal with those issues when weve spent nearly $100,000 on appliances. We ordered our appliances through Winsupply and they sent out a license authorized service repair person. He relayed to us the message from Viking that the refrigerators and freezers we got were within their variants of production. Were used to using other appliance brands and they will never say that that is an acceptable variant.Our induction cooktop didnt work when we first got it and we had multiple trouble calls. They said they had to make a new part. Every month, they would call us and tell us that it was backlogged another month, and theyd push it out another month. It took them four months before the Viking representative finally called us and said that they would just replace it. They should have just replaced it brand new upfront when it wasnt working. We still dont have an industrial cooktop that works.

I purchased all Viking appliances for my newly remodeled kitchen 2 years ago. I have had to have each of them repaired at least once. I am currently waiting for the fourth service call on the refrigerator. There is only one warranty repair service company in my area and I have to wait at least 2 weeks to get service. The dishwasher, refrigerator, microwave and 6 burner dual fuel range are not worth the money I spent. I would absolutely not recommend Viking appliances to anyone. I am very concerned what they will cost to repair when the warranties expire. I would strongly suggest potential consumers to look for an alternative product unless you enjoy waiting for repair service.

I have purchased 2 Viking wall ovens within the past 12 years, one at a discounted rate because my first purchase with them only lasted five years with many, many repairs in between. First of all their hinges on the door break very easily, the door to the oven is very heavy and can withstand constant use. Once the hinges break, the oven door cannot seal properly and therefore the oven will not run. The broiler coils burn out very fast. The oven cooks well over temperature, so you can trust the exact temperatures. The lettering on the wall peels off very quickly. I did not use any chemicals on it and I always used a soft rag with water to try and clean it. The stove top I purchased as well and that is also in bad shape. DEFINITELY NOT WORTH THE MONEY!!!

I had to look up the refrigerator that would fit in the spot of the old refrigerator. Viking refrigerator was one of the two that would fit. We talked with the salesman and Viking Refrigerators was the better of the two purchases. It was with the Pacific Sales at Best Buy and it was very nice. They were knowledgeable and it was easy to purchase. Then the refrigerator was delivered. They took out the old one and put the new one in. So far, I’ve liked everything about the refrigerator. We haven’t had any problems with it.

We got the 5 Series and theres a part of me that wishes it had a little more bells and whistles in the oven. But I like that its really simplistic - like the button for convection, the knobs for the oven, and the gas. The first time I cooked on it was over Christmas and it seems nice. I like the BTUs. Its strong.

We were renewing our kitchen and we wanted something to upgrade our stove. My wife pretty much knew what she wanted. She looked at it online and she talked to our contractor. Then we purchased a Viking and during the installation, there were many glitches. The gas pipe was making the stove come out a little bit. But we called our gas company and they changed the fitting then it made everything fit fine. So far, the product has been great and my wife loves it.

We bought top of the line Viking Refrigerator & all other Viking kitchen appliances about 6 years ago from Airport Appliances with 10 year extended warranty for additional $2K Associated Service Corp. Warranty. First year, the ice maker does not work properly & froze in the door which we couldnt use any more. Then, the water line busted & flooded/damaged our house which we had to file insurance claim.Now, it stopped working & was blowing hot air. We contacted Jags Appliance Repair 510-494-9574 who charged us $135 service call & said that compressor, serpentine, heat exchanger, evaporator needs new which will costs another $1700 for repairs (parts covered), not to mention the spoiled food. I called Airport Appliances 510-783-3494 that they cant do anything & that we should contact Associated Service Warranty that we purchased from them for $2K. I called Associated Service Corp Warranty 800-325-4363. They said they only cover up to $160 only, but the service agreement states otherwise that labor is included... I contacted Viking Bay Area Regional Manager/Sue ** who said that Viking parts are covered & can pay only $350 towards the repair, or buy another Viking refrigerator half price. (No thanks to purchasing another Viking products & never recommend this expensive piece of metal that doesnt work.) I forgot to mention that bottom metal piece is rusting too!

After reading these complaints, I feel really foolish being included in this massive collection of consumers who have purchased these products that perform so poorly. No one should ever have to make this error again. Stove, dishwasher, and range aggravate me on a daily basis. My only hope is a class action lawsuit for deceitful business practice that will redeem this unfairness.

Weve purchased a whole lot of Viking in our past two houses and Im done. We bought an 8 burner dual fuel range when we remodeled our house. Within one month of when we could start using it, we had problems. In the 3 years since the remodel started, weve had service out a minimum of 10 times and they cant nail down a problem. They suggested keeping a log of issues which we did for a year. Showed dates and issues documenting a routine problem with the temperature not seeming right, uneven heating, self-cleaning doesnt work, pre-heat takes an hour and over fan takes more than an hour to turn off. Fixed several different pieces and STILL have such uneven heating that nearly everything comes out burned on the outer edges before the inner part will be cooked. Forget making a cake. The middle will be raw when the outside is done. Nobody from Viking will help. The regional manager called once while I was at work and wont return any calls after 5 attempts. Clearly just trying to look good on a report, not actually help. What I want to know is what about my written warranty AND the implied warranty of fitness for purpose (i.e., being able to cook things normally) that is supposed to be the law?! Not only will I never buy another Viking product. Im warning everyone I know against it also.

We built a new home and bought a Viking refrigerator floor model through a dealer. I had a built-in before, and I was happy with it, so I went with that particular refrigerator. I like the built-in because it’s not deep and things don’t get lost in the back of the refrigerator. I love my Viking refrigerator, but I’ve had eight or nine service calls on it and the people who came and serviced it have been excellent. When the refrigerator arrived, there was an issue with water coming out of the bottom of the door, and they replaced that, and then it wouldn’t make ice or water, so they changed out a harness, the water pump and the icemaker. It makes ice, but after they put in the new icemaker, the lever stops when the ice fills up, so a part was ordered and the people are coming this week to replace that. The dealer has been absolutely awesome on service and responsiveness and their staff has come out and dealt with every single problem I’ve had. However, I bought an eight-burner gas range through Pacific Kitchen & Home and I would not purchase through them again. When the range was delivered, the door needed adjustment and it’s been a nightmare to get somebody to come out through Pacific Kitchen to service it. I had to reach out to Viking directly to get any kind of service and they’re coming out this week as well. Hopefully, once everything is all in good working order, it’ll be well worth it. I also have a Viking dishwasher, which is fabulous and Im very happy with it.

Viking Refrigerators came in with the house that we bought. My ref is the double-door open and I love that I can open both doors and see everything. Theres no division and I can put whatever I want in the refrigerator part. And I like the presence of it. I also have a Viking range and a Viking dishwasher and I love my range. However, Im very unhappy because the seal on my freezer drawer does not seal. I have someone who will be looking into it. Overall, Im cautiously optimistic with them.

Ive known about Viking Ranges for as long as I can remember. I went with them as they seemed to be the right fit for me in terms of power of the stove top and availability of an electric oven. Im quite happy with the one I have so far. I like the size, the power of the burners, and the griddle. The reps were quite helpful too. I called once just after it was installed because there was something I wasnt sure was normal, but they gave me helpful advice about how to adjust it.

I like the ease of use of all our Viking appliances and the cleanup is minimal. For my Viking range, we have five burners that are of different sizes. I like having the middle one, which is like a warmer. It works well. All of the burners have a very good solid flame and its evenly distributed across the entire burner.

Wow. Im glad I discovered this site. It is somewhat comforting to know that so many other people have been totally screwed by Viking CRAP. My $10,000.00 Professional refrigerator is a total joke. The produce drawers freeze everything. The inside is fragile plastic and replacing parts is a nightmare. I talked to a carpenter just today about re-configuring the cabinetry that the Viking Professional (48 X 83) is built into, and replacing it with a normal refrigerator designed for a home. I also bought a double Thermador oven and 48 cooktop. I like it, but was told by the store that the appliances were purchased from that when things start to break on the stove, I wont be able to replace any parts because Thermador has an aggressive obsolescence policy, and you cant get parts after 7 years.I will replace the cooktop with a Wolf cooktop when it finally stops working.

I like the look of the Viking Ranges, the quality of the oven and the electric oven that’s hard to find. We got one that is 36 inches and has six burners. And this feature of the oven is my favorite. It’s a great looking range and of good quality. When we got it, we thought we had one burner that would not light. But I called and they had somebody come out right away and fixed it. It was quick and it was all covered in the warranty so it was nice and easy. The customer service has been great. Overall, I’m happy.

My son has a Viking range and I also saw it in other homes. I was pleased with it and I got one, too. I went to a company thats a distributor of Viking Ranges and their reps were very good and patient, so I ordered from them. Their salesman was not having to win me, but he kept in touch with me and was very good. The range was installed a couple of months ago and I love its sturdiness. I like its quality and burners, too. Its features are really simple. However, they set the igniter too far away and it wasnt adjusted properly from the factory. So, I had to call them to adjust that and my experience went smoothly. I would recommend Viking Ranges.

I wanted a classic gas stove and didnt want one with computers. The Viking range was simple and that was why I got it even though it was not as good as Wolf. But I had a question about the product because it was so hard to see one. I got the cheapest 30-inch range and the showrooms had none. I was told by a Ferguson person that there was two of this one and so she called and said, Oh, ones not supposed to be there, they have upgraded it. I called Vikings to find out what they changed because the price was lower. The rep was short with me and she wasnt the best customer service. Also, when I was buying it, I was told there was nobody to service it in Williamsburg. I told them that Port City does and so the rep called them and they go, Yeah, we work on them. They even put it down on my sales receipt. The day after I got it, I roasted a bunch of vegetables and there was moisture in between the glass on the oven door. It didnt go away for four days. I called Ferguson and they called Port City who sent a guy out. My stove has a middle burner thats oblong and its one of the lowest BTUs. This one wouldnt light like the other one. The repair guy said that it was the same as the round one but there were more holes and that was normal. The installers said they were gonna replace the glass thing in the middle. But its never done it again and now, Im worried and Im afraid to say, Dont fix it cause theyll say later, Oh, you wouldnt let us fix it. The moisture does dissipate eventually and I have faith in my repair guy that hell do it right cause Ive known him for years. But since the day I got the oven until now, I still dont have the part. Other than that, everything seems fine to me.

Im not happy with my Viking Refrigerator. It gets over freezing and theres always frost building up on the inside. Weve had repair people come in three times to fix it. I had to remove it and then buy an LG instead which was a big expense.

Last night I turned off our Viking Range Oven and it wouldnt turn OFF!! Temperature was up to over 500degrees before we finally turned off the gas supply!! Called Viking this morning and they basically said my stove was out of warranty and gave me the number of a service company in the next state.

I have a kitchen full of Viking. Oh, where do I begin?! First the microwave, which is built in to my cabinets, somehow gets a big hole burned in the back and sparks fly whenever it is turned on. Next, the dishwasher goes. It cost $700 to repair the panel or whatever. I bought a new LG for the cost of repair. I still have not dealt with the microwave because I fear of having a carpenter redo my freaking kitchen. Next to go is the fridge. It just stopped working ... stops. **. I know it will be a fortune since just replacing a broken shelf cost me $250, so I cut my losses and bought a new fridge. And the burner in the stove clicks like it will give out any freaking minute. Oh, by the way, weve lived in a brand new house for two years. Wow Viking, wow! Im on board for class action.

Professional Refrigerator/freezer model #VCFF236SS002 - Purchased an existing home with barely-used 2012 Viking appliances. Within a week neither refrigerator nor freezer were holding temperatures. The shelves in freezer were also easily off-track. Took 3 days to reach Viking Corporation since it does not take calls on weekends or holidays, nor after 5pm ET. Once connected to Viking Corp service rep I learned that the appliance is under warranty for 30 more days. But the approved service provider/distributor for the state of WI is in IL, and the first available diagnostic appointment was one week out. The company rep at LV Distributors in IL gave a 50-50 chance that the service tech would be able to repair the refrigerator on the first visit, and could not estimate the time it would take to obtain necessary parts, nor when a tech would return for 2nd time. Calls to local high end appliance sellers & Viking owners about alternative service providers were fruitless. Reading Consumer Reports and other posts from owners in same circumstance makes it clear that this $3600 appliance is a bad choice if one wants a reliable, sturdy appliance.

So, after years of AGONY, we finally purchased a new built-in refrigerator! Yesterday, our VIKING 48 inch built-in refrigerator was hauled away, and a new KitchenAid built-in was installed. Its sooo cold inside! Our food hasnt been refrigerated this well for years!NOTE TO REALTORS: STOP telling people that Viking Kitchens are the best! You are doing everyone a big dis-service. What do you know about appliance quality? You only know that Viking looks good. Our Viking Fridge costs $9,999. Its beautiful on the outside, but for that amount of money, I also expect it to keep the food cold, and it cannot do that.NOTE TO CONSUMERS: If a realtor tries to sell you a house with an All-Viking Kitchen, tell her your offer to purchase the house is contingent on the sellers replacing all of the appliances with another brand! That should get the realtors attention.A Viking refrigerator is like a Ferrari car. It looks beautiful, and your neighbors will drool over it every time they visit. But only you and your mechanic know the sad truth: Your Viking Refrigerator and your Ferrari need major servicing every 6 months to keep them running. You have to keep a Sears Kenmore refrigerator in the garage so that when your Viking breaks, you dont lose $1000 of food. You have a Toyota Corolla in the garage so that every time your Ferrari breaks, you can still get to work.If you are independently wealthy, and you have a housekeeper who can be at home every time the Viking repairman comes to visit, then buy Viking. But if you must take time off from work to stay home and wait for the repairman, keep in mind you will miss 3-4 days of work per year.Summary: Viking Refrigerators are very expensive to buy ($9,999) and even more expensive to maintain. The first two years, while its still under warranty, youll say to yourself, Whew, Im glad it broke under warranty! and then the warranty ends and it keeps breaking and keeps breaking, and then you think, How did I get into this mess? Small repairs are $300-$500. Major repairs are $1500 to $2000.

We had purchased a Viking range and dishwasher about four years ago. We had a commercial refrigerator but didn’t know that Viking had refrigeration at that time. We got rid of the commercial one and I looked up Viking and found this refrigerator. I love the lighting in the refrigerator. Ive also never had a freezer on the bottom. I don’t get into the freezer nearly as much as the refrigerator so I love that feature because I dont have to bend down to get into a crisper. The space in it is amazing. Ive had the side-by-side where the freezer is on one side and the refrigerator is on the other and theyre just wasted space. This French door is very easy to clean, too. I take a soft-butt towel and use a microfiber towel to dry it and Ive got the surface cleaned in two minutes. We had been with Sears for years for our appliances. Weve been in our house for 24 years so this is our second round of appliances now. We had 10 more brands and I wanted something on a higher end. It took me six months to pick something up because I read reviews and Viking had great ones. We decided to switch to Viking for our kitchen appliances just from appearance and reviews. The downside was there wasn’t a store near us where we could go in and put our hands on the product so we ordered through a store that was an hour drive from us. But, their customer service is great. The first dealer that we contacted was closer to us but they werent as willing to help us over the phone as far as measurements because we were going from an electric to a gas range. We ended up in the Silt. Their staff did all the measurements and how the gas line had to be in. He went above and beyond over the phone and worked with my husband on it. Then, they delivered, set up and tested everything. It was a good experience.

I wont go into detail about the problems with the 2012 range, suffice to say Viking replaced it with a new model, 2017. This induction range is a dream. I love it. The oven preheats silently in less than 10 minutes, it holds a even temperature. The cooktop burners are responsive and they all work! No loud humming. The new range seems like an ongoing miracle in my kitchen. So happy with all aspects of it... and it is beautiful!

Everybody talks about how good of a stove the Viking is. I just fell in love with the ranges. When I purchased it, I love the fact that it had the griddle in the middle. I never had a range like that. Plus the dealer was pleasant, straightforward and very helpful.

We bought an entire set of Viking appliances: vegetable drawer, beverage fridge, and ovens. The fridge specifically has been fantastic, just the quality of it and the features that it has. Having the freezer at the bottom is a great feature. We have the two drawers there that pull out separately. Also, theres a separate rolling tray that separates between the upper and lower half of the freezer itself, which is great. We also like that since the door is a French door, we can put in wider items there like a tray of longer cake, whereas if its double doors, it wouldnt be like that. We highly recommend it and its a game-changer.

I like to cook and I liked the look and feel of an industrial kitchen. Ive seen Viking ranges in other apartments. I read that they are quality stoves and ranges so I purchased one. Ive only had mine for a month and I like certain things about it. The stovetop is great. The heat and the flames are instantaneous and the igniters are quick. The temperature levels are really high. In that regard, its been good to cook on. But the oven is a big down point since its not working. Its a big part of the unit. Theres somethings wrong with the igniter. Its clicking a lot and its not getting to temperature. I spoke with somebody yesterday and the interaction was fine. I felt like I achieved what I was trying to do. But I havent heard back from anybody about making the appointment so somebody can come and look at the oven. They hire out locally. The range is under warranty but I didnt expect that a month in, I would have any work on it. I feel like I got a machine that isnt functioning. You could buy a way less expensive stove and probably have a more reliable oven. Overall, I have a beautiful looking range that performs well on the top but in regard to the oven not working, its not good for cooking.

I liked Viking's reputation and the quality of their products. They were pretty much at the top of our list with the exception of La Cornue. But La Cornue was very out of our budget and Viking was much more reasonably priced compared to them. We ended up getting Viking refrigerator and range as well as their microwave and dishwasher. The whole kitchen is Viking. Their products look great, function great, and you always get a compliment when people come to the kitchen. We got them from P.C. Richard and they were tremendous.

I like the industrial look of Vikings products. Plus, a family member of mine recommended Viking. We fell in love with the brand and I purchased one of their refrigerators through Best Buy. While its a little overpriced, I liked the glass shelves. I like how the fridge looks really built-in how its encased and fits the spot. I also like the durability of the fridge. When I open the doors, theyre sturdy and heavy. I cant allow it to close on its own though. I have to hold the handle. The installer told me to make sure I dont slam the unit. It closes quite quickly but its okay.

I read all the reviews I could and while most were positive, there were a few negative. The negatives gave me a little concern but I had to believe that a quality brand like Viking wouldn’t make a bad product so I went ahead and bought one. It is a great product! I’m so happy with it! It’s not noisy like some reviewers said. It dries just fine unlike some reviewers said. I have to deduct that some people either had defective units or they are chronic complainers. My unit works great and I am very happy with it!

Im interested in cooking, so Ive known about Viking Ranges for years. Ive only had the range about two months but Im very happy so far. Its simple but it heats up quickly and consistently. I got it in Nebraska Furniture Mart. They were very nice and one of the guys who had been around a while was very knowledgeable about the product.

I wanted a restaurant quality range for my house because I do a lot of cooking and I wanted something that was gonna last. I know Viking lasts a long time. The dealership took care of me because we do so much business with them since Im a mechanical contractor by trade. I got a good range from Viking. Originally, when I was looking up the part number when I ordered it, I thought I ordered the sealed burners. But when it came to me, they were the open burners, which I decided to go ahead and live with. When I went back and checked the part number, it was my mistake. Other than that, my purchase was exactly what I expected. I like the feature of being able to pull the tray out and clean it so I’m happy with it. I didn’t have a Viking before, personally but I’ve used them though not for myself. All the burners are the same BTU and they all have a simmer function. However, I can’t tell the difference by putting it on simmer, which is like a selection right before high or turning it all the way down to low. The flame looks the same to me. It’s just a very low flame on this big burner. If I need to simmer something, I crank it all the way down to low and it’s simmering. When I bought my Viking, I bought a six-burner range but I only got four of the burner covers in the box that it’s shipped in so I sent an email to a rep. It went to Viking and then it ended up bouncing to a couple of different people. It went from customer service to parts. It was a lot of back and forth and it must have been 12 emails to finally get it sorted out with all these different people that they needed to send me two more burner covers. So that was a little weird. They eventually did send them which took two weeks. But a week later, I got another set of two burner covers. So, there was a little disconnect there. They were kind of screwed up on the parts side of it and now, I got two extras. But overall, I would absolutely recommend Viking. They’re topnotch in quality and service.

Vikings price point was within our target range so we decided to go with them. The Viking dealer was good. The product looks cool and people think it looks cool too. The quality is fair but I’ve got some issues and I’m hopeful that those will be fixed.

I’m a real estate agent and I see homes a lot and through visiting these houses, Ive seen and liked how sleek the Viking products look. I then got a Viking refrigerator. In fact, my whole kitchen set, which includes the range and microwave, is from Viking. I like my fridge a lot. It’s very nice and efficient. It’s awesome that the fruits and vegetables last longer inside the Viking than in a regular fridge. The only thing is that I have the 48-inch and it seems too small inside, but other than that, it’s functioning perfectly. It is a great product.

We have a 40-inch wide Viking refrigerator. I got it through a deal wherein I had to spend a certain amount and when I did, we also got a dishwasher for free. So far, the new fridge has been fine.

My wife researched Viking Ranges online since we’ve seen them before at different houses. She was happy with the price and the package that she got. We got a white range with a big scratch on it and it took six months to get a new kit panel. My experiences with Viking are not very good. But the range is great except for the scratch.The people who sold us the appliances dealt with the Viking dealership and they’re absolutely terrible. I would get a call on a Monday and she would tell me I’m going to hear from Viking and they would tell me what theyre going to do. But we never got a call. And at the end of the week, I’d call them and tell them we didn’t get a call this week. And they would say we didnt get a callback because she was busy or it was the Fourth of July or the Memorial Day or a Flag Day. We weren’t happy when we received it. It also took a long time to get anything. They need to send somebody else who knows what they’re doing besides analyzing what the repairman did! I’m not impressed at all. It’s been an unbelievably poor experience.

Viking was on sale and that led us to have a look at it. The construction of the range and the write-ups on it seemed generally good. Although, the one in Consumer Reports sucked and so it caused us to think about it. But I chose to ignore their relatively negative reports on the range. The sales representative was a very knowledgeable guy and took us through not only the Viking Ranges, but several of the other competitor ranges to look at the different features, trade-offs, and sort of helped with getting rid of some of the marketing stuff that doesnt matter as much as the functionality.We love it. Its been nice to use and cooks really well. The only thing that were having some trouble with is a piezo igniter on the front left. I was wondering what to do about that because it doesnt work very often at all. I might need to have somebody come, have a warranty look at it. But other than that, its fabulous. Were enjoying it and would recommend it certainly to other people.

We had a Thermador double-wall oven and a cooktop in the house we owned before and my husband and I liked the way they were set-up. When we bought our current house, we didn’t want the ovens in the wall and just the cooktop because it’s a smaller house. We decided we wanted a freestanding slide the stove in with an oven and cooktop. We liked the looks of the Viking Ranges. The handles were substantial and were very much like the Thermador which was the professional model. We bought the gas range in December of 2010, but we did not take delivery of it until the beginning of February of 2011 because we redid our kitchen. We have the range in service for almost seven years but then, we noticed that the bottom of the oven have grooves in it and they were all rusted. I called Viking and got Lakeside Service. I had them look at it and they agreed that it was rusting down in the grooves but they didn’t know the reason. They said it couldnt be repaired and felt that it would ultimately rust through. Somebody at Viking told me that probably it was because we dropped something. But we didnt and it would be very hard to drop something into these narrow grooves that were in the bottom. The oven was not mishandled or misused in any way. And for something that we paid almost $6,000, it should not have died or be defective within seven years.I called customer service ‘cause I was supposed to hear from someone within a couple of days but it was already more than that. I was patched through to Michelle and we worked out the details. Viking offered to pay about half on a new freestanding stove to slide in the spot and I paid a little bit more than half the installation fee. This time, we decided to go with an electric cooktop. We got it through Viking and their installer put it in. We noticed that this one sticks up but other than that, it’s good. However, I will never buy another Viking stove if this one does the same thing in the next seven years. At the cost of their product, I would expect it to last longer than that.Also, their 90-day warranty was almost nonexistent particularly on the porcelain paint job on the oven. I am dissatisfied with it and yet I have another one, but that was the only way to get back anything that would fit in the opening. We weren’t sure if the other brands would fit and we knew that the new one we have would. But as far as their people are concerned, it was an okay experience.

The door hinges don’t work on a 5000 stove. Are you kidding me?! It needs oven hinges; it falls and hits the floor. The glass seal is falling out. Overall, it’s a real piece of **!

We’ve had a lot of Viking products in our time but never a refrigerator. So, I thought it was a good brand and we’d give it a shot. Also, I liked the way it looked. Ive had the refrigerator for a couple of months and Im very happy with its quality. I like the new LED lights and the French doors. The refrigerator is beautiful and it works well. Our previous refrigerator was a Sub-Zero, and Viking has more cubic feet of space than the Sub-Zero. The interactions with the Viking reps were fine. We bought it at Best Buy and had a helpful sales clerk there. We happen to hit a sale which also helped out. They provided delivery service and that was seamless. The guys carried the refrigerator in and placed it on the floor. They hooked up the icemaker, pushed it back in the hole, turned it on, and away they went.

I liked the Viking refrigerators style and it’s a great product. When it had a little bit issue and was making noise, their technician came. They replaced the fan and it was taken care of.

After spending almost 10k on a professional refrigerator, it failed within 2 years. It then took 10 days for a repair technician to come to the house. I have a garage refrigerator that is still working fine after 20 years. Totally unacceptable. Viking is trash.

We replaced our previous Viking Refrigerator, with model VC5B5483. The unit continues to give us problems, just as the previous Viking did. The freezer side continually has frost issues, and 3 times since we purchased, the temperature spikes high and we have to discard hundreds of dollars of frozen items. We have no confidence in this Viking and have Viking in the entire kitchen including: range, range top, compactor, dishwasher. We spent another $10K on this Viking and expect it be fixed or replaced. We could have gone with Sub Zero, but stuck with Viking, as we like the look. Hopefully this can be resolved, quickly. Thank you.

The first Viking refrigerator that was delivered off of the truck was dirty. The seams were split and the logo on the front was crooked. The truck people looked it over after taking the plastic off and put it right back on the truck. They rejected it before I did. It was 10 days until I got a new one and the second one has been good so far. We like it but I have one minor complaint. I have to turn off the ice maker because if I let it fill completely, opening the freezer drawer will knock a bunch of ice on the floor. I dont use that much ice and the ice tray is oversized anyway. Other than that, my Viking is high quality and it works well.

I have a built-in Monogram that I pulled out and died and I dont how to put one. I have spent that kind of money to put a built-in back in. Ive known Viking Refrigerators for a while then I saw it in the store. It met my needs. There was something damaged on it though and I was supposed to get another drawer and I didnt. I like that it keeps the vegetables fresh although this wonderful refrigerator does not have one of those little twist-in filters. Even the way its set up, you cant put an inline filter because its built-in and you cant get to it. Theres not enough room at the bottom.

My experience has been really bad at this point. Ive had Viking appliances before in another house and I was extremely happy with them but the refrigerator that we got is horrendous. The freezer doesnt close and the bottom drawers are not level. When you get the handle, the handle is loose and the doors feel like they are made out of aluminum. They are so light and clumsy. The refrigerator drawer has a middle handle and you have to hold it with two hands because if you hold it with one hand, it does nothing. Ive been complaining. This is beyond bad.

The switch for the inside lights of my Viking range broke thats why the light stayed on all the time. We called somebody who sent some people out that got my range fixed. Other than that, I like the quality of my range. My parents always had Viking and Id strongly recommend others to buy one too.

I had sliding shelves in another range so having sliding shelves in the rack inside and the price was very important to me so I chose a Viking Range. We had a problem at first and it got taken care of by their reps. So far, the quality is good.

There were a couple of things that went bad and we called Viking. They came and fixed it. One thing was the installation. When the tech put the microwave in, there were some side pieces that they had to fit in. They didn’t put it in and we had to complain a lot.

I have had a Viking gas oven that has had the same recurring issue since it was brand new, 3 1/2 years ago. The oven heats up but then fails to reignite, causing the oven to lose temperature. Viking service providers have put band-aids on this issue 3 times, the latest 4 months ago. These have helped for a short period of time, but eventually have all failed. When I called Viking today to let them know that the issue is happening again, neither Viking (nor the service provider) would stand behind the product or the work that was done to fix it. The customer care department told me that I would need to pay for the service, and then Viking would decide whether or not it was a quality issue. They would not escalate the issue to a supervisor, claiming that there was no such person. I am writing the review here in the effort to get some resolution.

I heard of Viking Refrigerators through my friends. Viking has favorable feedback about the appliances and their quality overall. I also like the competitive pricing bundles that they had put a place for this past year-end. They had an aggressive buy two, get one appliance free. And then also, they had a 5% discount rebate built in. It outpaced most of their competitors and at that point of seeing that, it became a no-brainer to buy a Viking.We have an 84 inch by 42 side by side and it works fantastic. The only thing it doesnt have is the water dispenser, but thats not a problem for me. It has been working great so far. Also, my experience with the Viking dealer was great. They did really well and inspected everything out for us and made sure the appliances were gonna fit in terms of measurement, design, and all those basic necessities that I was looking for from a product across the board. We put in our entire kitchen with the Viking products and they did great. I would recommend Viking to others.

We had built a new home and were interested in top of the line appliances. Wolf and Viking Ranges stood out, but we decided to go with Viking since we got a good price from them and it fits what I was looking for. I got a six-burner range, a grill and two ovens from them. In my kitchen, I have a total of three ovens since we do a lot of the holiday stuff here. It works out beautifully when I’m doing Thanksgiving, Christmas or when I’m trying to cook a big meal. I have enough room for everything. The top is gas and the ovens are electric. I love the fact that I have a griddle there. Everyone can be working on something so it works out well for my family. We’ve had a good experience, up until were trying to get the small oven fixed. We had a problem with it and a chip needed to be replaced. So we had the workman out and were waiting for him to replace it. We had to argue a little to get them to come out to fix what was wrong and that was a bit of a problem. I got upset but my husband managed to calm down and get them to do what they needed to do to repair the oven. But Im still waiting for it to be fixed.

The many repair people we have met since we bought this Viking Dishwasher in 2014 love to tell us how its impossible to troubleshoot, and breaks all the time. We replaced our old and very good Viking Dishwasher- that dated back to 2005 or so with one from 2014 when it needed a new pump at the urging of a sketchy repair guy. For this newer one we needed to rinse thoroughly the dishes prior and use all kinds of boosting products. (Lemi Shine). We had frequent service calls. It now needs $800 worth of repair for possibly 1) Moisture sensors, 2) drain pump or a 3) new panel, maybe. If its all three then its more than 1,400 dollars. These are repairs no reputable company can do within 3 -4 weeks. But we did have one guy come, charge us $125 (less than the going rate so we were thrilled, for a moment) and ask for stop tips. But he didnt fix it. And then he left to go on a cruise. Literally.We use this place as a part-time house so this is the second vacation we have spent doing dishes for the whole household + guests by hand. That and calling Dishwasher repair people. Sometimes they come and fix it and it breaks again, a few moments after they drive away and lose cell service, conveniently. The consultations in our area with reputable companies a minimum of $150 without a repair -- just to look--even if you have had someone else diagnose. They still refuse to bring anything on the truck to help fix it in one shot. The old one was great. It was loud and sounded like a hurricane but it really washed dishes. Its 20/20 hindsight but I bet the repair guy knew all this as he counseled us so hard to take it off our hands. The new ones are not good.I heard Viking switched to a new manufacturer (I hear its Asko now, but I do not know), or to a lesser quality from that manufacturer. Once they are (expensively) repaired they can last a while--but this is all rumor. In the meantime they are impossible to troubleshoot and you can analyze the manual all you want, nothing works. You cannot even manually drain it. So I recommend only buying this if you are actually an appliance repair person yourself or have one in the family. Kind of like owning a vintage automobile. But not nearly as fun. Not exactly a wind in your hair kind of experience. More like a dishpan hands one. While you look outside thinking of all the things youd rather be doing.So in short, park your ego and do not buy this machine. Unless you really love to do dishes by hand while you look at a Viking label in your kitchen. You can thank me. We finally decided to buy a Sears Kenmore with a stainless steel front and a 5-year service warranty. I added that to never pay that $150 dollar service fee for no work for a long time. Including installation, delivery and the 5-year warranty it cost less than the estimated repair cost of this one. Oh and there were no guarantees on the repair. And I did tell you the repair guy is on a cruise until after we leave. This review was based on Viking Model 032715-0000. PS. Its hard to tell from the images I posted but the bottom is flooded. Drain is cleaned, as are pipes checked. You cannot reset it to get it to drain following instructions in the manual. Note huge pile-up of dishes on counter. This has been our life this vacation. Hurray for Sears. Thank you! We cannot wait.

I am hoping (but not optimistic, after reading these reviews) that my Viking dishwasher can be fixed. Model # is VDB301SS. We moved to a new home over the summer & as much as I have loved my new kitchen, I HATE this dishwasher!! Isnt Viking supposed to be top-of-the-line?? This is not cutting the mustard--literally!! I have to SCRUBBB everything before putting it in & once cycle is finished, everything is still very wet. UGHHH! It goes through the motions & makes you think its cleaning, but really isnt. (Kinda like my 10 yr old....) Missing my Whirlpool Gold series. :-(

I like Vikings BTUs and the way their ranges look. I like the price as well. I decided to buy a range from them and so far, Ive been loving it. Compared to the lower-end stove that I had, the BTUs really change the effectiveness especially of the convection oven. Before, when I would try to cook things in the oven, I had to work very hard to get the results that I get with the Viking. Also, their dealer was very good. There was a time when I had an issue with my hood and when I ordered it back for the stove that I didnt know how to put on, he called me back and talk me through the process. Exceptional.

One of the selling points of the home we just bought was that it had Viking appliances, and weve had nothing but trouble from them. Ive been calling since the beginning of December. I was told that the earliest appointment anyone could come to see our freezer was January 18th, but no one has called to confirm that with me. Someone is supposed to be coming. We keep kosher as part of our dietary restrictions and our meat is rather expensive. Weve had to throw out hundreds of dollars of meat because every night, my freezer stops being cold and goes up to 7,8,9, 10 degrees above freezing so it all thaws. Every morning, I have to put on max freeze. I would much prefer to have my GE stuff at my old house any day of the week. Also, their customer service has been terrible and its a bad product overall.

I had seen some Viking refrigerators in friends’ houses and I like the aesthetic. I got my own Viking refrigerator and we got it from Abt in Chicago. While we had a run-in with Abt towards the end in regards to how they went about declaring undeclared costs, it has nothing to do with Viking. Still, the refrigerator is expensive so it better be good quality. My favorite feature is its capacity. We have a small issue with the icemaker but Viking had been quite responsive in getting somebody out to repair it. Overall, the Viking refrigerator has been great.

Our builder used Viking Refrigerators and weve had several issues with our refrigerator. Weve had to have it serviced at least three times possibly for it was freezing up. Nevertheless, weve had fine interactions with the service person. Fortunately, everything has been completed under warranty because otherwise, we would have been very upset.

Nothing but disappointment. Self cleaning safety device broke immediately after we purchased it. Both hinges broke on the door almost burning my daughter as it fell to the floor burning hot. Repairs cost a fortune and side note... decals that show functions wore away after a year. If you love cooking like my family and want a quality stove steer away from Viking. Do some research before you spend $5,000.

My experience has been horrible. I planned and did everything right. I wanted to make sure I researched. I wanted to support the country too. What I was thinking was either Miele or Viking. Miele was made by Germany while Viking was made in the US. Ive built my house and everything we use is made in the USA. Pacific Sales told me to go with a Viking. I asked how was their service and they said everything is perfect. When we called them, they said it would take longer. It was about closer to Thanksgiving time. They said it takes about eight weeks to build it. Somehow, somewhere, somebody called me one day and said they had one Viking unit sitting in the warehouse. I asked if it was a return unit and the guy said no. They brought it to the house and installed it. After a couple of months, we smelled gas. I called the gas company and they detected the whole house and found out it was the unit which was leaking the gas so they shut it off. When you turn the oven on, youll hear a tick, tick, tick but it will not ignite. Then it will fill up the whole house with gas smell. When I called the service company, I told them, “The gas company canceled my gas. Can you send somebody so they can fix it? The lady said, Oh, we have until next week. When we told the gas company we smelled gas, they showed up within an hour because it was urgent. The guy opened the whole unit and found out that the end of the gas igniter and all the electrical were exposed. It was sparking at the back of it instead of the front. He said it could cause an explosion so he unhooked it and said I could not use it until they replaced it. They came over and changed it but again, it started the other side. At that moment, I called Pacific Sales. I told them I bought this thing for safety. I have young children. It made me uncomfortable to use this unit. I didnt want it anymore. If they could replace it, that would be great. I didnt wanna keep calling somebody.What I found out was that the best interest of the companies that they use for repairs is to come back because every time they come back, theyre charging Viking service fee. Theyre the one who can make the decision whether things could be repaired or whether things could be exchanged and they always say it will not be exchanged it but it will be repaired.They came back again and this time, the grill was not fitting. The guy bent the pipe. I said, Isnt this pipe engineered and shouldnt have bent like the way youve done? He said it was okay. Theyre supposed to quality check before they ship it. It should have been tested if it closed perfectly. So I called called Pacific Sale back. They kept giving me the runaround. The other day, I called them and said, Every time you do it, the same thing keeps going. Im tired of somebody coming to my house and doing this thing.” They said they were not gonna change. They were gonna send another third party company to look at it if I wanted that but they were not gonna replace it. The griller doesnt work. You turn it on and wait. One day it works, one day it doesnt. They said somebody will contact me within 24 to 48 hours but they never contacted me. The other day, I told the lady, You know me. I talked to you many times, right? She said, Yeah, yeah, Mr. **. I talked to you. Now, I actually have a report for you. My boss told me no, were not gonna do it. I asked if he could call call me but she told me he doesnt call. Im discussing with my attorney what are my options are. Its not right. My familys safety is important. I regret it ever buying this unit. I wish I never dealt with them. I spent closer to $60,000 for that purchase. Viking hood and Viking range are the two things I bought. The rest of it was Sub-Zero and Miele and I have no issue with those equipment.

My wife and I liked the cabinetry that was in the house that we purchased except the refrigerator was a KitchenAid counter-depth. We wanted a new one but the cabinetry kinda limited us on the size because it has room for a 48-inch wide counter-depth refrigerator only. So, we went looking and KitchenAid Sub-Zero had a very solid name. Its made locally here in Chicago and it was a top consideration. However, their pricing wasn’t as favorable as the Viking which we felt had the same features and has as good a name as the Sub-Zero. So, we decided to go ahead with Viking because with them, we were able to save a little bit of additional money.Also, when we bought it, the original kitchen was done in white appliances and we decided we wanted to go with the stainless steel look to get a little more modern look. But it required a new built-in oven and a new refrigerator. And with the deal that was going on for the Viking, if you bought the oven and the refrigerator, you got a free dishwasher. So, that was another reason why the Viking brand stood out for us at the time.So far, its has a very solid refrigeration and it’s got a nice ventilation system that if there’s something that’s going bad, the whole refrigerator doesnt necessarily smell bad. It also has this great little spot on the bottom where you could put a pizza box which, with the depth of a refrigerator, is not an easy thing and it’s kinda out of the way. So, that’s a nice little feature. I like the style of the coolers as well and the fact that the drawers have an automatic soft close. So, Ive been pretty darn happy with our Viking refrigerator. We’d gone to Abt Electronics which is local here and he go-to place in Chicago. We ended up looking again online just to see what was available and found a place called the Appliance Connection. Theyre out in New York and they also sell very similar high-end appliances. And because of what the end process was gonna be, we ended up going with the Appliance Connection. It was over $1,000 that we were gonna be able to save by utilizing them as compared to using Abt. However, the delivery took over six weeks and when they delivered it, they sent two guys. But the refrigerator that we purchased weighs 500 pounds. It’s a heavy refrigerator and the two guys who delivered it said that they couldnt put in in our house. But we told them that we paid for it to go into our house. They ended up having to send another crew out three weeks later to finally get it into the house. It became a pretty big fiasco as far as we were concerned. Also, on the day that were supposed to come out, they said they were gonna be there then, apparently, their dispatch had given them a bad address or the one appointment took longer than it was supposed to, so they didn’t show on the day that they were supposed to come. All in all, I don’t think I’d ever buy from them again. But it was nothing that Viking had done. As a matter of fact, I went to Viking and complained about Appliance Connection being a reseller of their product and the next day, I was getting a manager’s call from the Appliance Connection to try and make things right. So, Viking did everything they could to try and make it as good as possible. Also, the refrigerator is in now as well as the oven. They are both great and Im very happy with them. Viking also has a great name in ranges and stoves and the double oven we got from them fit the spot. It works well and looks good. It’s very nice and phenomenal. The oven and the refrigerator are pretty close together and my wife didn’t want two different looks. She didnt want the handles to be off, for the color of the stainless steel to be slightly different, or even for the grain of the stainless steel to be slightly different. So, when you’ve decided that youre gonna go with that oven, it pushes you to go for the refrigerator as well.

I am very disappointed with my Viking gas range (2 years old). Although it is quite beautiful, it does not function well. It smells of gas anytime the oven is on at 350 degrees or less. No one will repair it. I have had the gas company out to check on it. They said that the odor is very unfortunate, but it is not leaking enough to be unsafe. I used to enjoy the aroma of bread baking. I hate my beautiful, expensive range. I do not recommend purchasing a Viking product.

I bought an upgraded Viking gas oven with the highest quality cooktop/burners. I opted for this upgrade mainly for the burners and the self cleaning feature of the oven. The FIRST TIME the self cleaning feature was used, the oven door would not unlock! Evidently, the oven door locks when the self cleaning feature is activated to prevent a child from opening the door and getting burned. Makes sense (except any opening of the door while in use would result in burns). One would think that a distortion of a bi-metal plate would enable this locking feature. Viking, however, uses some electronic mechanism (some cheap piece of crap) which breaks down when exposed to heat! GENIUS! This mechanism evidently breaks down often and the Viking-recommended repair man suggested breaking the lock mechanism to enable opening of door rather than repairing since it would break again! HERES the KICKER -- THE SELF CLEANING FEATURE WILL NOT ENGAGE ever again because the self locking door is inoperable. PATHETIC. Viking should be ashamed of themselves. As in all these other reviews. Buyer beware. DO NOT BUY!!!!

This is my email to Middleby Residential who own Viking: Hello, On 7/19/2016, I purchased the following appliances for a total price of $42,500: 1-Viking Professional 7 Series VGR7488BSS 48; Wide 24; Deep Natural Gas Range, 1-Viking VCFB5363LSS 36; Professional 5 Series Upright Freezer with 19.2 cu. ft. Cap, 1-Viking VCRB5363RSS 36 Professional 5 Series All Refrigerator with 22.8 cu. ft. Capacity, 4-Viking RVEWD330SS 30; Wide 1.6 cu. ft. Electric Warming Drawer with Temperature SE, 1-Viking Professional 7 VDOF730SS 30 French Door Electric Double Wall Oven with 9.4 cu., 1-Viking RVM320SS 24; Wide 2.0 cu. ft. Microwave Oven with 16; Diameter Turntable, 2-Viking VDW302SS 24; 3 SERIES Energy Star Fully Integrated Dishwasher with 14 PLACE, 1-Viking VRCO5240DRSS 24; Outdoor Series Undercounter Beverage Center with 5.3 cu. ft.I chose Viking because of its reputation as an elite brand and their strong commitment to customer service, even though lesser brands seemed to offer more gadgets for less. My hope was that a big investment in appliances would mean less maintenance headache down the line and the Viking name will preserve the resale value for my house. Unfortunately, Ive had nothing but trouble since. Ive had multiple issues with the fridge (4 axial fans replaced, Defrost terminator replaced, defective bolt in fridge door replaced), the freezer (rust on the ice drawer), both dishwashers (electronic card/display already replaced on one and currently needs replacement on the other, Diverter valve replaced on the other), the microwave (electronic card/display currently needs replacement. It is worth mentioning that the appliances werent in use until late January 2017 since the house was still under construction.When all these issues started, Ive contacted your customer service number and was referred to one of your certified repair services, Executive Appliance Service in Garden Grove, CA. They can confirm all the issues mentioned above as they made NUMEROUS service calls to my house. I was about to call them again to replace the electronic display for both the dishwasher & the microwave when I realized that the amount of times Ive had to service those appliances is excessive & abnormal. Ive had to purchase a very basic appliance package for a guest house at the same time Ive purchased the Viking package and I havent had a single issue with them.Thats why I decided to to share my concerns with you and ask what could be done for me. Did I purchase what would be called a lemon in car terminology? Can you send someone to take a look at them? How can you help me with all the issues I mentioned & restore my trust in your brand? Thank you very much for your help & understanding. Looking forward to receiving your response.Their response was to cover parts only for the dishwasher. They wouldnt do anything about the microwave and said that rust inside the freezer is a cosmetic issue therefore would only give me %15 off their ice drawer which came out to $218.37. When I said that Id want them to cover parts and labor for the dishwasher & microwave, they refused. The appliances I purchased are most definitely defective. There are many similar complaints on the Better Business Bureau website. STAY AWAY AT ALL COST!

I went to SR Appliances and I wanted something more high grade than Samsung, LG or anything like that. Im very familiar with Viking and other brands but Viking stood out better to me in terms of price and value. SR Appliances was great to work with. I bought the range ahead of time. I picked it up and installed it along with my contractor. And then shortly after that, because we were going through some renovation, we didn’t want the range delivered until we were done. But the installation went well. The range is consistent and it cooks great. The BTUs in all the burners work great and cook evenly. I bake a lot and it just performs well. I’ve referred Viking to a couple of other people.

I walked into the store looking for a Sunshine or Vikings traditional gas range. Ive heard of Viking but I didnt know about their products. Their sales reps were not really educated. They showed me the Viking range and were not too technical about it. But when I saw the Viking, I said Wow. Its like a restaurant style range and I loved the way it looked as well as the capacity inside. So, I got it. Its also marked up at a reasonable price and so far, I had a good experience using it at home. I love how it heats up everything so fast and the knobs are good to work with. But I get confused once I use the conventional or the bake. I dont know what the difference is or how it works. Im not chef type person and Ive been Googling that to try to figure out whats the difference between that and the regular bake. The grills are heavy duty, too, which is good. We got to be careful when we take them off and clean them so we dont hit the actual stove with them. My wife cleans them daily and she scratched the front on top of it on the shiny part. It was stainless steel and she said it was heavy so she dropped it.

Side by Side Refrigerator/Freezer Model FOSB 5422D - Beautiful built-in refrigerator freezer with ice dispenser in door. VERY expensive. Major design problem with icemaker. The basket holding ice has a metal part that connects with a plastic part to propel the ice into the dispenser. The metal part quickly destroys the plastic part, rendering the ice dispenser useless. All this within the first four months of use. The replacement ice basket has been on back-order for seven weeks. If and when it is replaced, I have no reason to believe the new part will enjoy a greater life expectancy unless Viking changed the design. If you intend to dispense ice from your freezer, be very wary of buying this model.

The people who repaired at our beach house in Florida did a great job and they were very nice. They got our Viking fixed. But when I spend that kind of money on appliances, I shouldnt have to have them fixed, especially two of them the day they were installed. The way the world is today, it took eight weeks to get somebody to fix them. It was not a good situation.We will not be buying any more Viking appliances, though we bought a lot in the past and they look great. We’ve been very, very disappointed with the quality of them. It has gone downhill. Weve had problems with a lot of the appliances we bought lately, starting with ones we bought for our ranch. I bought five new appliances in the last four months, and after they were installed, the oven and the dishwasher didnt work.

We went to Voitek and Viking was offering a buy-one-appliance-get-one-free in 2019. When we were buying the stuff, the sales rep was fabulous. But Ive had some problems with my Viking products. During the beginning of COVID, I had to be very understanding about trying to get people out here to fix it. But once COVID uplifted, they kinda dropped the ball for me. We couldnt get anybody to help. Then I reached out to Viking myself and now Viking is trying to help me. But cooking the range is fabulous. Its my favorite product in the whole world. I love to cook on it and to bake in it. I love to do everything with it.

Ive owned Viking Ranges before in Nashville, Tennessee. However, I was a little bit disappointed in the workmanship put into the equipment. When it was delivered, the guys that installed it did a great job straightening one of the panels. I ended up having to get the wall oven unit replaced or at least theyd put in a new board. The stripping around the door that holds the heat in was loose and had to be pushed back in place. I complained to the store about the quality of the product and they sent me a new unit. The new unit looked better and its working fine so far. I havent had any codes on it. All in all, they dealt with all my issues and responded timely. They sent people back out to try to correct the problem. In that regard, the service has been great.

Ice maker has failed on 36 french-door bottom-freezer refrigerator, which is insane as the fridge is less than 4 years old. This is the second time we have had issues with the ice maker; the first time was a blocked water line that cost us hundreds to have a tech fix. Had a technician come in and look at it today (05/24/17), and he estimated $850 to replace failed ice maker unit ($240 labor, $555 materials). More than frustrated. Emailed Viking customer service via their website. Hope I get a timely response...

Our Viking Professional Kitchen included an under counter bar fridge. It worked for less than a month before needing repairs. About every three months after that, it would suddenly just stop working. Parts for repair would take up to a month and a half. I tried talking to Viking but they would not accept that this product was a lemon and maintained that it was covered by warranty (so why should I complain). They didnt get the issue was that we paid way more for a high-end product that worked for only a few months total out of the first year. It has been repaired a half dozen times now (appears to be a poorly designed electronics control - not a compressor).Fortunately, we purchased extended warranty as the same problem has occurred again. Once again, its a month or more waiting for parts. Our Extended warranty is over this fall. If something goes wrong after that, then we are on our own. I will toss it and buy another brand. No problem with any other Viking products, but based on the terrible Viking corporate response, I would not buy from them again. Wolf /Sub-Zero is a better combination if you are springing for high-end appliances.

The purchasing experience of our Viking Range was okay. But when I tried to install the feet of the Viking range, it fell off and then it broke into half. Finally, they sent me a replacement. All I have to do is unscrew it and then put back the other one.

This stove will outlast my house. Built like a tank, burners are amazing all the way from the slightest simmer flame to a multilevel scorcher. We have the grill and griddle. Grill makes some smoke but will dear steak just like your outdoor gas grill. Have enough power in a vented hood or you’ll need to remove batteries from smoke alarms. The griddle is thick steel and after one seasoning as recommended you’ll have a perfect nonstick surface smooth enough to cook eggs. Easy to clean with a paper towel. Only downside to this monster is its weight, which I guess only matters to the installers. You’ll never want it to leave and it’s the one thing a thief couldn’t carry out.

The Viking fridge is great. We like the size of it and it seems to keep everything consistently cool. Weve only had it for about a year and weve had to replace a few of the lights on it. We did a service maintenance call because the light had gone out and that was great. But weve had another issue with our stovetop on the range. One of the burners isnt working and weve had trouble getting that fixed because theres apparently somebody else registered for the same unit.

Love my stove. About a year old. A bit annoying that out of the 6 burners only two (left) do a quick water boil. More sad about the illustrations and temps mapped on panel. All coming off with cleaning.

First issue: Self Cleaning never worked. Wiring problem. Had to pay out of pocket. Second issue: Turned on the self cleaning this morning on the large oven and the inside glass blew up inside. Thank goodness I was home. Scary when an upscale appliance goes south. Anyone had that happen? Please advise.

I was doing research and my sister had a Viking range, and then I started looking into Viking appliances. I liked them, plus they were made in the USA, and thats how I ended up buying a Viking refrigerator. Its a good purchase. I bought it from my dealers here in the Portland area. Its been excellent with the reps. The salesperson was very knowledgeable. He offered me different kinds and I said, Listen, just tell me about Viking right now, and he said, Okay. The ref I got has two features that I like. First, the temperature is very constant, and is exactly what the ref says. Second, theres a little ozonator inside the ref for keeping the food fresh and not smelling.However, I am going to call Viking because we have a little issue with the refrigerator. When I open the door, the drawers on both sides where you put your veggies in wont stay and would slide out if I dont put something underneath, like a piece of towel. This appliance is not leveled well. Other than that, its perfect. Hopefully, somebody can fix my refs drawers so they will not slide when I open the main door, because thats very annoying.

Viking oven quite beautiful blueberry blue, came with amazing home we purchased, number of problems in the 5 years we have been here. Currently the door to the small oven is hanging open, we cannot fix it. Called and left voice mail messages for the service manager and NO CALL BACKS. We cannot do business like this and are positively shocked that no one cares enough about such a valuable brand to look after maintaining or building the value. Sounds like its almost game over from reading about other peoples unfortunate experiences.

We purchased an entire suite of professional-grade Viking kitchen appliances. My wife is a very good cook, so she wanted a gas range with Viking as a name, and we thought the refrigeration would be good too. However, I just had somebody come in to repair my refrigerator cause its a defect. The drain was not designed properly, so it would basically freeze up or clog up at the end of the day and then back up. And then, I ended up with ice below my freezer tray. It would melt on the door below the freezer door and then get my floor wet. As a result, I have cupping on my wood floor. So, not only did I pay the repair company that just recently came over $170-$200, which I havent even been reimbursed yet for, but I also have damaged floor.I havent had Viking contact me regarding that yet, and that was something I was expecting a call on. I reached out to them first, and they informed me that if it was a sealed component, it would be covered under warranty but if it wasnt, it wouldnt be. I ordered a part for the snap tray from a repair company, and I asked about the refrigerator and its leaking characteristics. They mentioned that there was a fix for it, and Viking knows about it. A notice was sent out and apparently, Viking has amnesia with that. They dont know of any notice. Theres no recall, yet its clearly a defective product.

Spend over 20k for Viking Appliances, have had numerous issues with the refrigerator which they kept putting patches on until the wart he runs out and now the ice bucket and the ice maker is broken and Vikings response is always the product is out of warranty and theyre more than happy to provide phone numbers to call for service which you will have to pay out of pocket. The ice but care for the working refrigerator has been on back order and not available anywhere plus you are stuck paying over $500 for it. Viking appliances are supposed to be high end products with horrible customer service. They also tend to break down a lot. I request spending so much money on Viking appliances and would never do it again and would highly recommend anybody considering getting Viking products to stay away from it.

We purchased a newly built home and had all Viking appliances installed. The range puts out good heat but the oven is definitely malfunctioning. It cycles every minute no matter what temperature you set it to so if I am baking something that takes 2 hours, Ill hear the igniter click and the flame come on over 100 times. I dont know if its because the flame is reigniting so often but the smell of gas is so strong. Also, the door gets so hot you cant even touch it without wearing an oven mitt.All of these make me afraid to use the oven. I called Viking and theyve sent out the same repair person twice who told me that the cycling every minute is normal and the door is supposed to get hot because heat radiates. I understand heat radiates but it shouldnt get so hot you can burn yourself. What happens if children accidentally get close to the oven? I also dont understand why for a supposed high end oven, the temperature cant be maintained for more than a minute when the flame goes out before it reignites again. And since its cycling every minute no matter what temp you set it to and regardless if you leave the oven door closed for 2 hours (yes, we tested it with the door closed for 2 hours to make sure we werent losing heat from opening the door), it doesnt seem like the cycling is temperature related at all.When I call Viking, they tell me this is NOT normal and a repair person needs to come out to make adjustments. Theyve sent the same repair person twice who insists this is normal. I called again today and asked for a different company. The same person has been scheduled to come out tomorrow, wholl likely tell me again that this is what I have to get use to with this oven.This oven is a hazard. Youll either be afraid to use it or youll end up burning yourself or inhaling carbon monoxide fumes. I had to turn the oven off yesterday because I got a terrible headache from the fumes. I am writing this to advise everyone to not buy a Viking. Also, now it is documented that these issues existed in the event something bad happens.

We special ordered our Viking range in white on May 13, 2017 and were told it would be 6-8 weeks for delivery. Our range was delivered August 5th with no explanation of the delay. When our range was removed from its pallet and packing material removed, we discovered the door and lower cover panel were both dented. Our selling dealer quickly noted the damage, but installed the range with the promise to have both pieces replaced. It is now November 10th and we are finally scheduled to have the damaged pieces replaced on 11/18. We are patient people, but the delay in the original delivery date and the long wait for replacement parts seems unreasonable. No reason was ever given for either delay and that makes our experience with Viking only satisfactory. We were fortunate that the operation of our range was not compromised and have been using it since delivery in August. It performs flawlessly and does meet our cooking needs. However, the center burner doesnt seem to work correctly (it never goes to high) but we are hopeful that when the service tech comes to replace the dented pieces, he/she can make a simple adjustment. My husband and I do wish that there was direct communication from Viking beginning at the original order date. To date, we have never heard directly from Viking until this. Knowing the status of our order would have been much appreciated, given the substantial cost of our Viking.