My sister has a Viking range and Ive cooked on it. For the quality that I know of a Viking, I got myself one, too. I went to PC Richard and they were great to the point where I also got a Viking microwave and a wine fridge. I love pretty much everything about my range including its look and the evenness of the burners. Its easy to dictate the temperature. The oven is also easy to use. Everything so far is good.

I’ve always wanted a Viking Refrigerator. Due to Vikings reputation and the way their appliances look, I bought a Viking refrigerator which is nice and I love it. I bought mine from Plessers.com and they were really excellent. But the instructions for the kick plate were pretty vague and I couldn’t figure out how to put the kick plate on the bottom. I thought I had the wrong one and they sent me another one, which was the same part. Then I realized how to put it on after that. Yet the response was really good and they didn’t waste any time sending me a replacement. I appreciated that.

The Viking hood that goes with the Viking range could not be installed in my house because I do not have 10-foot ceilings. We had to purchase a non-Viking hood to match the range. We did need to call in a repairman because the ovens werent lighting nor were they maintaining the heat and the interior lights werent coming on. He said that they were not plugged in on the interior. We had been using it for a year and exactly a year later, without moving the oven or anything else, it became unplugged from the inside. But because it was still under warranty, we had it serviced very quickly. The quality has been superb.

At the beginning, I wasnt happy with Viking - they didn’t have good reviews. After I went to the store, the guy convinced me that they had changed and they were doing a better job with them. He told me to try it out and that if I didn’t like it, they would take it back. The refrigerator was making a noise and that was bothering me. We had a GE for 16 years and it was fantastic so when I started hearing the noise, I figured I made a mistake. We have called somebody to come and check it out, but they said everything was okay. I dont know if they adjusted something but after that, it’s been working pretty good. I like the bottom drawers of the refrigerator. It’s like a long drawer and has a nice size since I can put a lot of stuff in there.On the other hand, the toe grille was not put in properly. One side is lower on the floor and the other one is higher. Even though we try to screw it in, it doesnt do anything and it just keeps coming down. I was thinking of calling the other day about that because it was bothering me. But other than that, Im very happy with my Viking. I havent had any problems yet and I have it almost for a year now at the end of August.

My wife went to a showroom and saw a Viking refrigerator and liked it. We got our Viking a year ago and I like the shelving. However, our experience with the team at the actual Viking dealer wasn’t great. They didn’t do a good installation, so we had to have a different team back out to re-install it. Also, when I made my warranty claim, I found out that the unit had not been registered with Viking. But when I went back on the invoice, I saw that I had paid a $4.00 fee for them to register it. I probably wouldn’t buy from this place again, although it’s not Viking’s fault but the dealer’s.I have a warranty claim that Viking is working on because when the power is interrupted, the refrigerator sometimes doesn’t come back on automatically. If they can get that fixed, then it’s a good piece of equipment. If that can’t get fixed or if that’s a design defect in the equipment, then I’m not going to be really happy about it. Nevertheless, I was really impressed with the way Viking handled the warranty claim. It turned out that I called them a day or two after the one-year anniversary of the purchase date, yet they were very nice about it and they said it wasn’t going to be a problem. He could have said that I was one day outside of my one-year warranty period, so they were not going to do it, but they didn’t say that.

I currently have a Viking Refrigerator that is still under warranty but paid full price to have it repaired. Viking will only cover repairs performed by their authorized center, and that repair company is NOT trustworthy. Ive had to repair both our Viking convection oven and refrigerator in the past 7 years, whereas Our old (much less expensive) GE appliances are still working perfectly after 20 years. I will not be purchasing any Viking products again. Shame on Viking.

We went through an open house and we saw one with Viking as one of the stuff they put in their kitchen. My parents really love Sub-Zero and we were wondering if we’d go with Sub-Zero or Viking, and we picked Viking out of price. I like how cold it is and I like the fact that food doesn’t go spoiled as easily as with my traditional $2,000-range fridge. I bought a floor model and I called Viking ‘cause it had an installation issue. They sent a third-party company fast, which is good in terms of their customer service. However, the company who did the repair was not as good as I would like them to be because they couldn’t do it right and they put on the report that it might be a different issue. They scheduled it for another three to four weeks ‘cause of the parts. Overall Viking is pretty solid, but from the design point-of-view, it’s a bit outdated compared to others. Sub-Zero is better but it’s a little bit pricier and it’s harder to find a floor model than Viking.

We were looking for a counter depth refrigerator, and the Viking refrigerator was one of the few ones that we liked. It works really well and we like its design. It gets the food really cold. I like the lighting there and the construction of it. However, the dealer we bought it from was horrible. I bought from the dealer Viking appliances including a refrigerator, range, dishwasher, and a microwave. When they first brought the refrigerator over, they didn’t have a truck that has a ramp to take it off from the truck. What they ended up doing was they had to open up the fridge in the truck, had to lay it on its side, and slid it on the floor. They had three people struggling, carrying it into the house without its box. I was to the point of just livid. Fortunately, they didn’t scratch anything because I was standing there right next to them making sure nothing happened. I could have picked a better dealer despite them giving me free installation.I have a printout of the fridge so that we know where to put the electrical outlet as well as the water outlet. But in the case of the range, there wasn’t really a cutout. All we knew was that it has a 30-inch width so when it arrived, it couldn’t fit into the wall because the gas outlet in the wall was right in the middle. We remodeled the entire kitchen and nobody explained it to me when I was in the showroom that we could have reconfigured everything to make sure that the appliances actually fit there. Also in the dishwasher, there was a piece at the bottom that keeps falling off. Its kinda weird and I’m not sure what to do with it. However, the appliances were great, overall. I’m very satisfied with the Viking brand. It looks great. I have people come by and everybody’s awed by the overall look of it. It’s just beautiful.

We saw Viking in homes that we were looking to buy. And we felt that the home we bought was in the same price range as those homes so we also got a Viking range. Were very happy with it. I like the size of the oven and its bigger than the previous one that we had. The range is doing great and I would definitely recommend Viking.

I had an existing Viking refrigerator in our home and it went out. I replaced it with a Viking too but it’s not as near the quality of my original one. The exterior is not even metal. It cant even hold a magnet so its a stainless steel look but its not. The original was sturdier and the inside shelves were more metal. This one seems to be plastic. The freezer part is a lot of plastic. It doesnt have the durability of my old one. Its a cheaper made Viking although I like the sleek look of it.

We have had Viking Ranges since they pretty much came out. We are on our third Viking Range. When we remodeled our house, my husband wanted to get me something high quality because I’m a baker and I cook a lot. So we’ve researched and thats what came up. I like the way the Viking Range looks. We also renovate houses since the 80s and we always put a Viking Range in there. We flip higher end houses and people wanted Viking look or Wolf. We bought one Wolf and I hated the Wolf. I was like, Forget it. I don’t have to buy another Wolf. Weve bought plenty of Viking Ranges.The first one I had was a gas range and I loved it. And then we traded that for a dual fuel electric oven which I hated. The oven was much smaller and I couldnt fit all my baking pans. I couldnt even fit a turkey in it. I was really disappointed in that. It also started arching, spitting and shooting flames out the vent and the top. Wed called Viking to find out if there was any root cause. And they said not that they are aware of. So we ended up going through our insurance company in getting a new one. I got the Dual Fuel Viking Range. Its the four-burner. They did change the oven so its much bigger. Ive baked four cakes already with it and its only been a month. I wish they would have had one on the floor so I could have looked at it. But most people arent caring them because theyre so expensive.The people that I talked to at Viking have been very nice. But I wish we could have gotten more information about the other one that had started the fire. They didnt seem very interested and we still have that oven. They werent also going to take the oven so we figured we just hang on to it and see. Were thinking of making an outside kitchen and just tearing the oven apart and turning it into an outside stove. They also have people who came to hook a Viking Range up but hooked up the electric cord wrong. So then we didnt have an oven for a week cause it wouldnt work. Somebody came to fix it. They replaced the cord and took it right one on and that works great.

We had Viking in the past. It was something we became accustomed to and it really never gave us a bunch of problems. We decided to stay with something that we like and we got a Viking range. The Viking dealer was great. He was helpful, showed us the different products and features, and led us in the right direction. Our range is really nice, and I really like its portable griddle top.

Ive always liked the look of Viking Ranges, just seeing them in many other homes I knew thats what I wanted to purchase. Mine has double ovens which I like. Its three years old, and it looks great however Im still dealing with the gas leak. But overall I like their appliances and I have a kitchen full of Viking.

We were in the middle of a remodel and after getting feedback from friends who have a Viking range, we ordered and paid for a unit in November of last year. They took the order in and had it delivered in March, but we had a little trouble with the people we bought it from because they sent us a propane range and they had to reorder a natural gas model. Other than that, once I was able to use the range, I love it. I like its performance, look and durability. It works great and the temperature is on point.

We’ve had our old Viking Range for at least 14 years. We did some comparisons this time but still ended up with Viking because of our past ownership. The quality of the new range is top-notch and it has the ability to do the low simmer on the burners, which is really nice. In the oven, the slide rails are really nice, for the racks, too. The Viking dealer was terrific, knowledgeable and very nice and we had done a lot of background research so we didn’t really have many questions for them. However, we had a problem with the oven igniter so we called them back and they had somebody out to fix it the very day that I called. They were completely supportive.I love the burners and the oven itself and I’m getting used to using convection. The old oven didn’t have convection so I’m playing around with temperatures. I really like the new ranges quality and some of the features but there could be some improvements. One of those is the oven fan runs for a really long time after I turn the oven off and it is annoying to have that constant fan there. The oven window and the oven light are really miserable. There might be better ovens out there, in terms of the oven light, oven window, and that annoying fan. But other than that, it’s really nice and sure is pretty.

When moved into a brand-new house, our Viking refrigerator came with it together with a stove and dishwasher. I like the refrigerators big drawer thats underneath the space for vegetables and fruits. So far, we already had some huge part replaced on it which cost about $2,000. We called Viking about it and they gave us the repairman that they recommended. The repairman came out and the refrigerator got fixed a month ago. But I can hear the sound starting to build up again so Im a little concerned about that. Other than that, Ive had an awful experience with the dishwasher. It broke and it took almost three months to be replaced because they couldn’t fix it. So I went all the way through Thanksgiving and Christmas without a dishwasher. They finally replaced it by the end of November because they could never get the part in. As for the oven, as expensive as it is, we already had to have a $3,000 replacement part for it. That was done about two weeks ago but when I turned it on yesterday to cook dinner, the part’s already broken. So, I need to have a repairman come again and replace it or fix it again because it will turn on to 350 but it won’t change temperature. When the appliances are working, it’s great but when it doesn’t work, it is horrible. Viking doesn’t come to replace things and the quality of their products doesn’t hold up to what the expense is going to cost.

I used to have a Viking range and my mother has a Viking Refrigerator. So, when I was looking for a refrigerator, I was thinking of Viking and a Sub-Zero. Since Vikings range was excellent and I already had a Sub-Zero before, I tried out Viking and its better than Sub-Zero. I love the lighting and its a beautiful refrigerator. It has superior quality. Also, we’re vegetarians so I’ve got a lot of vegetable in there and it seems to keep my vegetables fresher longer which is better than my last refrigerator. Overall, it’s an excellent refrigerator. Its also good for resell of the house. I love it and I’d buy it again.

I have owned a Viking refrigerator for a year now and it has been one of the worst appliances Ive ever owned, aside from its matching range and oven. Both appliances were broken and needed repairs within 4 months of ownership. Neither are considerably reliable. I will not be purchasing Viking appliances again in the future.

My Viking refrigerator and dishwasher are just over four years old. We have had constant problems with the fridge beginning within a year of purchase. Ice maker replaced twice, unit not cooling, plastic cracking, doors not sealing. We have had the entire unit replaced, since then the ice maker is still working but the plastic is cracking again on the covers to the butter storage. The dishwasher has been repaired at least twice, once due to a fire hazard recall. Now it doesnt dry the dishes and needs repair again. In over 30 years of homeownership I have owned several homes with other appliance brands at much lower cost - have never had any single appliance come even close to having major issues such as this. When I paid top dollar for professional appliances I never expected this low level of quality.

When we first took delivery of our Viking stove (double oven, 4 burners and grill) the larger of the two ovens didnt work and the computer motherboard had to be replaced. The company servicing it was great so the impact was minimal. Within the first few months, the black finish on the grease trough, although never used, started to peel, exposing the shiny metal underneath. Since it is so visible on top of the stove, I reached out to Brigade (the new name for Viking in Canada) for a replacement part, under warranty. After much waiting on hold, and back and forth emails, they agreed to send the replacement part.I waited five months only to find out that the order was never placed and a new company has taken over their parts distribution. They have informed me that since my warranty has now expired, they will SELL me the part at a discount. How nice! This stove, which looks beautiful, was meant to be a once in a lifetime purchase. Not only is it showing early signs that it wont stand up to normal use, the lack of customer service is disheartening! I wish I loved my stove but I dont and would not recommend a Viking/Brigade due to the poor customer service.

How can it be? We thought made in America, we would get great quality. What a disappointment. The kitchen was remodeled 5 years ago. This past month, we had problems with both Viking products, the Viking range VGIC3676BS and the refrigerator. We are now out of Viking warranty. The NSI insurance for these products is a nightmare to deal with - a waste of money. They give you the runaround. The Viking range oven just stopped working, we think it is the igniter. It does not matter that when you call Mississippi, they speak to you with their Southern charm, you still have an expensive appliance that simply does not work! No one cares, not at all, because it is not happening to them! The fact that we bought expensive products does not matter in todays world. Anyone recalls the days when we had an oven that lasted 30 years? We are so disgusted with Viking. We regret spending the money for something that obviously was made with planned obsolescence in mind. Wish there was a way we could warn people about this company. I would like to put signs on retailer stores, buyer beware.

I’m in construction and I have seen Viking Ranges in the supply houses. The quality of the range I received is good. The team that I dealt with at the Viking dealer was good as well. I knew what I was looking for, but they explained everything. I’m satisfied with my experience with Viking.

The range is stainless, heavy-built, and more commercial than residential. I got it through a local distributor but it was damaged upon arrival. The stainless trim below the oven door was dented and it took about two months to finally get the part out of them. I was disappointed in the support I got from them. There was follow up, but then we had to get back to them after not hearing them for a month. They kept on ordering the wrong parts. But other than that, Vikings quality is pretty decent.

We just finished remodeling our kitchen and we were looking at refrigerators. We happened to come across Viking in an appliance store. We purchased our other appliances through a distributor in Portland, and the dealer didnt happen to carry that particular refrigerator. But when we asked if they could get it, they said yes, and thats how we did it.We wanted some simplification. We liked the handles that were on the refrigerator and the way it was constructed on the inside as it looked well-finished. We also like the fact that the doors were not so thick as the other refrigerators we were looking at. It was that or the KitchenAid. The first refrigerator that they installed did not work. It wouldnt cool. They brought a service person out to look at it, but he couldnt figure out what was going on, so they got us another one. That was okay with us, though, because we happened to be gone for vacation that week, and the person who was installing the refrigerator took care of it and it worked out. At this point, were very satisfied with our Viking refrigerator.

I like the look of the Viking range and its excellent quality. I also like that its gas and the heat is off and on quick. Id recommend them.

Received no help from Viking when called, unit was out of warranty and Viking wont stand behind their product. Many issues with the stove and had to repair on my own, no thanks to Viking. Would never purchase a Viking unit again!

Its a tough year because we bought the Viking range during COVID. We bought it last October but we couldnt get it until February or March. It was the same with our SubZero refrigerator. Its just the way it was last year. Our contractor put the range in and the ease of install was fine. They did the kitchen remodel and then, we redid counters and cabinets. The range heats up fast and even, and the stove and the burners work well. But the grates started showing wear. There are dings in it, like you dropped something on the grates or theyre torn off, and we hardly use it. The quality is not standing up to the price we paid for it. One thing I would like to have known is to burn it up before you try to cook something in it. I should have read the directions. We set off the smoke detectors. A sticker on the window might be a good idea. My wife had surgery and we had someone come to help my wife, and she was the one who used the oven first. The burners were easy to use. I had gas for the last 30 years so it was not hard so we didnt think about reading the instructions. We read them after we almost had the fire department called. Fortunately, we have good ventilation in the house and we have a Viking hood but that was what was expensive.

I had a Viking at my previous home. I just like their product and the commercial aspect of it. The first one I had was the open burner kind of thing and all steel. With the new range, I like the way it cooks and the little LED light thing thats underneath that you can actually see the knobs that illuminate it. Compared to the old range I had that had a softer side and could easily be scratched at the back, this new one has a softer cushion and it doesnt mark like the first. The only shortcoming was my experience with the Viking dealer. I like the range and if I had just gotten it from someone else, it would have been a whole lot better. Everything did not happen like it was supposed to. The salesperson neglected to schedule the installers so I had appliances sitting in my kitchen for three days uninstalled. I went to that store so many times prior to them doing the delivery because I had such a bad feeling it wasn’t going to go right and I was right. But theyre the only game in town and I was trying to buy local instead of ordering it on the internet.

My husband used to own a countertop business and we were familiar with Viking Ranges and we knew it a little bit better than their competitors. The range is great. The only issue I have is with the Vent Hood. When its on high, it squeals and it sounds horrible. We’ve had people come out and work on it several times and they can’t get it right. They blame it on Viking and so they’re supposed to come back out and do some other stuff to it and they just haven’t followed back up with it. But, I enjoy the flat grill on my range and all the burners that I have. I also like that it heats up fast.

Trying to get parts in has proven to be next to impossible. On three different occasions, different parts were needed for 3 separate Viking appliances, it took over one month to get parts delivered to service repairman. When questioning the repairmen (I have tried 2 different service companies) they all stated that they were unable to get anyone to answer any questions, had no tech support, and were very hard to work with. I love my appliances, however going without a dishwasher for over 1 month, after 3 service calls and still the part is not on its way. And of course the warranty is out! I need a motherboard replaced after only under 2 years of buying the appliances. $345 for just the motherboard, not to mention 3 service calls. I should have just bought a new dishwasher, and next time they will NOT be Viking. Customer service is key and they are locked out!!!!

To say that I have been extremely disappointed with my Viking oven is putting it mildly. This oven has broken three times since 2012. Two of those times was in the middle of cooking Thanksgiving Dinner. The problem with this oven is a computer chip panel that continually burns out when the oven becomes hot. I have had to replace this part twice. I question why Viking would engineer such a problematic oven and then offer a replacement part that is only under warranty for a year. I have contacted Viking customer service by phone and by letter and their only response is to tell me the part is no longer under warranty. I have replaced the Viking oven and I will never buy another Viking product. I am writing this to alert other consumers to be aware of this issue and the lack of customer service when considering purchasing a Viking range.

We replaced the Viking refrigerator that had gone bad after about 15 years or so. We have Viking appliances in the kitchen and wanted to stay with them so we got from them the new fridge that’s quiet, well-designed and very functional. I like its LED lighting too. We bought the fridge through the plumbing supply place, Grand Junction, Colorado. Theyve been great there and do a nice job but it was a little bit of a hassle getting it installed because they don’t do installation so I had to get a secondary couple of guys to come in and help me install it. Other than that, I had a very positive experience with them and everything went fine.

My wife and I just replaced our Viking side by side with a Sub Zero side by side. Boy what a difference. During the warranty period the service tech was out to our house about once per month. The Ice Maker didnt work in that it dripped water into the ice tray and formed long hanging icicles which made it almost impossible to open the ice drawer. The screw mechanism that forced the ice into the ice crusher would fail on a regular basis so we could never use our machine for crushed ice. The rubber seals on the doors began cracking early on preventing a tight door closure. The plastic drawers and shelves began cracking as well. Since almost all of them began cracking at the same time this was more of a poor materials issue than a one time problem. The machine has only one compressor which cools the freezer. There is a fan between the freezer and refrigerator that blows cold air from the freezer to the refrigerator to keep it cool. This means that everything on the top two shelves of the refrigerator were usually frozen. The compressor failed and since the freezer and refrigerator were on the same compressor we lost both. The control panel on top of the machine was basically useless in that it had a useless bar led graph rather than a digital numerical display to give you a relative estimate of the coldness setting in the freezer. When we replaced this Viking with a Sub Zero it was like being reborn. All of the design issues we suffered with the Viking are absent in the Sub Zero, including the single compressor issue. The Sub Zero has two compressors, one for the refrigerator and one for the freezer which are isolated from one another. The Sub Zero has easy to use numerical controls to independently set the freezer and refrigerator temperatures to a resolution of one degree, air filters to remove Ethylene gasses produced by stored vegetables, an internal on/off switch to power up/down the machine for maintenance or cleaning, and it has what looks to be a reliable ice maker and water dispenser design. The other issue we had problems with is that it is difficult if not impossible to find a Viking certified appliance repair company when you live in a remote area. The closest Viking certified repair company was 100 miles away. This creates huge problems, especially when the warranty expires.

I went from electric to gas with the Viking range. Aside from wanting gas, I liked the looks of it and the knobs. Theyre big and theyre easy to use. I like the sliding rack too but they should have two of them in there and not just one. Also, when we got the range home, the convection oven did not work. I didnt know it for a while because I didnt use it. But Viking was really prompt about getting it taken care of and getting a man out here to fix it. Ive had it for a couple of months now and everything has been great so far. We also bought the microwave and the convection on it didnt work. Because Viking dropped the ball on that one, they just ordered us a new one and sent it out instead of having the microwave repaired. Theyve taken care of us really good.

I have had friends who’ve had Viking and Im in the design/decorating business so Im familiar with them. Everything so far is good. When I first bought a Viking, there was a hitch with the broiler but they came out and the lighter thing in there was defective so they swapped that out and it seems to be working. I love my stove and my ovens. What I have baked in there has been amazing. Its quite a machine.

I’ve owned my Viking range for about month now and so far, its been good. The dealer who I got it from did a very good job. The model of my range is appealing and I like that it’s gas.

I’ve known about Viking Refrigerators for years and I purchased from them because of the warranty. I’m happy overall with the fridge, but I expected a little better quality of the drawer pull-outs and the freezer. They’re kind of flimsy. Also, during the purchasing process, I had a horrible experience as it took forever to get the fridge purchased. It was not a streamlined process. And when we were having this horrendous noise, we ended up having to go back to the store two or three times before they would finally send somebody out. It turned out that their delivery people left a big cardboard in the back which was causing the problems. All we had to do was remove it. I also wish the fridge had a water dispenser.

My mom is a chef and she said Viking is the best stove made. I like my range a lot. It’s a dual-energy. So, I’ve got a gas stovetop and an electric oven that has a convection. All the convection settings are really awesome. It takes too long to heat up. But once it gets hot, it’s great. The rows are nicer and much more even heating. It’s a very high-quality product. Im happy.The Wolf range was a little bit more money, but from the visit in the store, I didnt see that much difference in quality with the Viking range. One of the things that sold me on the gas stove top is that it has 55,000 Btu burners, and then, it’s got a little tiny one for simmering. That is awesome because the other products that I’ve owned only had one high-power burner, so I couldnt boil water and fry meat at the same time. But I do not have that problem anymore with Viking.

When I went to a store in Chicago, the place had all different brands and competitors of Viking, but I was sold on Vikings reputation. The salesman was very helpful and knowledgeable of the Viking product and that made the experience very easy for me. Plus I had a deal going on at the time where I could buy a type of package that fit well because we were remodeling our kitchen. Theres been a couple of little issues, but when we have had them, theyre on top of it right away. The first issue was when the icemaker went out and the second one is that the door on the range is screwy. I have a guy coming out today to service my range so the service has been great. Hopefully its not a big deal and its under warranty and everything is fixed and again, well be very happy with our purchase.

My son has a Viking range and I also saw it in other homes. I was pleased with it and I got one, too. I went to a company thats a distributor of Viking Ranges and their reps were very good and patient, so I ordered from them. Their salesman was not having to win me, but he kept in touch with me and was very good. The range was installed a couple of months ago and I love its sturdiness. I like its quality and burners, too. Its features are really simple. However, they set the igniter too far away and it wasnt adjusted properly from the factory. So, I had to call them to adjust that and my experience went smoothly. I would recommend Viking Ranges.

I had my Viking range and stove delivered and set up. I used the burners right away. They are fantastic, provide a HUGE amount of heat, are quiet, and easy to keep clean. The oven, which I would now rate a 5 out of 5, made a terrible grinding fan noise the first time I used it. Lakeview Appliance came out, their tech tightened a few things in the back, and it was quiet for 3 days. The horrendous noise came back, and this time we recorded the noise from several angles with my Wifes smartphone. This time when the tech came out, he listened to the recording, checked a few things on the back of the oven, and stated that he was ordering a new cooling fan. This did the trick! The oven is now quiet, powerful, and works like a charm! Overall I would rate the unit a 5 out of 5 now that it is fixed. It is a great looking unit, very professional in appearance, and the stainless surfaces are easy to keep clean.

We liked the looks of our Viking refrigerator. The exterior is very nice. The drawers are cheap for the overall quality of built. But other than that, we’re satisfied. We bought our Viking at a place we know and we had a very nice experience.

My Viking fridge is really nice. However, the door dented a bit easy. The metal part was dented so we had to buy a new door. Viking didn’t cover it, but I dont know why it wasnt covered. It was weird. It was during COVID, so maybe everybody was stressed out. Everybody might have been worried about catching something. But its fine.

We had a Viking Range installed in 2006 and weve never really been happy with it. The temperature control in the oven stopped working. So, we went to our local appliance store and looked for alternatives but then our appliance store operator, B&B Appliance in Escondido, told us that Viking is much better now. We really liked how Viking fit our needs. We wound up getting fooled twice. When our new Viking Range was delivered, we turned the convection fan on and it was rattling against the grill as it was badly installed. Thus far, temperature control of the oven has been absolute crap. Weve done two big cooks on it, a turkey and a roast. After about an hour, the oven temperature seems to have dropped by 100 degrees. Also, we turned on the range burners the first time we used it and those cracked off showing us rust. While its running, it makes a clank as the temperature goes up, sounding like a contraction or expansion of steel. Additionally, the convection fan switch on the front panel failed. We had another tech come out and put another switch in and that failed within an hour while the tech was still here. This Viking has cost me a fortune.

I got my Viking package at Best Buy when they had a Buy three things and get one for free promo. I got an oven, a cooktop, refrigerator and a dishwasher. The French-Door oven is the best Ive ever had. Its unbeatable and the ease of use is incredible. The stove top and the refrigerator are also fabulous. The refrigeration is perfect. Im very picky about ice makers but the one I have is great. It makes sufficient amount of ice and the ice is hard and lasts forever. But I cant stand the dishwasher and I want to upgrade it. Its a piece of garbage and I cant believe Viking would even put their name on it. Its been a huge disappointment, phasing me out of plastic. I called an issue on the dishwasher and the reps were very helpful. Apart from that, the refrigerator, the oven and the cooktop are great and I love them.

My house builder purchased a Viking refrigerator and the quality of it is good. It works like a normal refrigerator and I also like how it looks. Overall Id recommend it.

In Memphis, a lot of the really nice and elegant restaurants choose to use Viking products because of their quality and service. I purchased the Viking products from one of their suppliers, Metro Appliances, out at Jonesboro, Arkansas. The salesperson was great to deal with. He was very positive, upbeat and promotional for Viking and all other varieties that they’re carrying. That was a wonderful experience. But upon receiving my brand-new kitchen suite, the refrigerator had to be repaired instead of completely replaced. The doors were out of alignment and will not be fixed and upon the receiving my ice maker, it didn’t work and had to be completely replaced. I have had issues with my refrigerator going out already. I had to wait over a two-week service while all of my food was spoiled.Also, I currently have a problem with my microwave where the screen has gone out. I have already waited a week and a half and have yet to see the first person come and see what the problem is. I’ve made phone calls and chased all of these people around and I get very poor service for a $25,000 kitchen suite, professional series. But that’s the way they choose to run their business and promote their products and services. I would have been better off going with Whirlpool or Maytag.

Ive been using Viking Ranges and its really the only range Ive ever owned for 30 years. The one I have right now is probably the third or fourth generation of range I got from Viking. I like it a lot and its easier to clean. Ive got a lot of different options but I would buy Viking again if I needed another range. Their sales team were great. They did everything they said they were gonna do and delivered it on time. It worked out great. They were courteous and prompt and delivered it when they said they were going to.

Im very disappointed with Viking Refrigerators. I bought many of Vikings appliances, and theyre supposed to fix our refrigerator, and they don’t fix it for me. I bought it open box from Best Buy, and the only damage they told me was the exterior with a small dent, but to my surprise, after I bought it, the interior was also damaged. I requested Viking to replace the inside, and they don’t want to do it. This has been going on for three weeks, and Ive called them eight times.

I purchased a home that was 1 year old with Viking fridge/freezer and Viking oven in 2005. We had problems with the defrost cycle of the freezer section, within a year of moving in. Ice would freeze up on the back of the freezer then defrost. I called an authorized Viking service to come and fix the problem. He came, used my hair blow dryer to melt the ice, made some adjustment and left. It happened again and again. The melting ice ruined my wood floor and I had to pay to get it replaced. Then a year later, the door started to hang crookedly. I decided to purchase a new Viking fridge/freeze, same type but newer for about $10,000. I also bought the extended warranty on it. Within 6 months, the first drawer cracked. I called the dealer and they told me my extended warranty would not cover broken drawers or shelves because that is considered wear and tear. I was completely annoyed. I tried to fix the drawer by crazy gluing it together. I also have red sticky tape wrapped around it to hold it together. I had to do the same with the cracked door shelf. Now 3 years later, I have three broken shelve doors and the broken drawer, all taped with red tape. It is absolutely disgusting the shabby quality of product that Viking builds. The oven that came with the house, the door became crooked too and doesnt close all the way. I had an authorized service come and see what could be done. Nothing! They no longer sell the hinge replacement part. I had the same problem with the printing on the oven panel too. It has worn off and I had to write the temperatures and the baking programs with a black magic marker! I also called them to find out what I could do about that and they said I would have to buy a new front panel! I am 56 years old and have had many fridges and ovens in my life. I have never had any problems with any of them. Most of them were about $1,500.00-$3000.00. I will never buy a Viking product and when I am in an appliance store, I try to stand by the Viking section for as long as I can and tell anyone considering buying a Viking to not do it! I tell them to read the reviews about Viking products first. I decided to add my review so that if I can save one person from wasting their money, I will then be a satisfied Viking customer!

Our 30 four burner Professional Viking range is a handsome appliance, but I bought it for cooking and not for looking. Its been a huge disappointment given its cost. The burner ignitors were immediately erratic, continuing to spark after ignition or refusing to spark. Then the oven ignitors failed, something that has to work in order to use the oven. We got them replaced at a ridiculous expense. The Viking-certified repairman was quite forthcoming with details of the Viking scam as he laughed all the way to the bank. Now the burner ignitors do not work, but we simply use a butane lighter. No problem. However, now the broiler ignitor is failing and I have to reach in with the lighter to light it with a nice whump. Im worried about my eyebrows. Dont buy Viking products. Poor quality companies like Viking deserve a quick death.

Wow. Im glad I discovered this site. It is somewhat comforting to know that so many other people have been totally screwed by Viking CRAP. My $10,000.00 Professional refrigerator is a total joke. The produce drawers freeze everything. The inside is fragile plastic and replacing parts is a nightmare. I talked to a carpenter just today about re-configuring the cabinetry that the Viking Professional (48 X 83) is built into, and replacing it with a normal refrigerator designed for a home. I also bought a double Thermador oven and 48 cooktop. I like it, but was told by the store that the appliances were purchased from that when things start to break on the stove, I wont be able to replace any parts because Thermador has an aggressive obsolescence policy, and you cant get parts after 7 years.I will replace the cooktop with a Wolf cooktop when it finally stops working.

Do not buy Viking Appliances! Our stove and refrigerator have both needed service of major parts from day one. Viking customer service was helpful with my stove with 3 issues in the last 5 years. Now our refrigerator doesnt work. No repair place will work on Viking and guarantee parts. Reaching out to Viking for a certified Viking repair place, its taken 6 days with follow-up every day on my part for them to finally refer me to a company that wants $200 just to come out to look for the first 1/2 hour and charging additional per half hour. This does not include repairs or parts. If it takes a second trip, I pay another $200 trip charge. Viking has such poor products and you the customer will be paying for it with your time, money, and inconvenience... Very disappointed.

The range was purchased in 2005 for a limited-use home, with minute amounts of cooking. The igniters failed in 2011 and they failed again in 2013. We were told that we could expect the igniters to last only 2 years. Each replacement of igniters cost us over $500.00. In addition, we had to replace the hinges on the oven door for another $400. Viking builds a disgraceful product and I would never buy another one, nor would I recommend it to anyone but an enemy! To top it off, their customer service is more like customer torture. STAY AWAY FROM VIKING PRODUCTS!! They dont work and the company does not stand behind its products!!

I have a Viking fridge side by side and 4 years (out of warranty). It broke twice within one year. Repair is very expensive. I had called the Viking customer service and they did not care...compared to the whirlpool fridge that never broke for more than 17 years, the viking is A COMPLETE SCAM AND WASTE OF MONEY. Viking customer service were rude and told me not call again. They can not do anything.

The first Viking refrigerator that was delivered off of the truck was dirty. The seams were split and the logo on the front was crooked. The truck people looked it over after taking the plastic off and put it right back on the truck. They rejected it before I did. It was 10 days until I got a new one and the second one has been good so far. We like it but I have one minor complaint. I have to turn off the ice maker because if I let it fill completely, opening the freezer drawer will knock a bunch of ice on the floor. I dont use that much ice and the ice tray is oversized anyway. Other than that, my Viking is high quality and it works well.

I purchased a Viking 30 electric cooktop Model RVEC3305BSB. It was installed and after they left, I turn on the stove to cook. One of the lights remained ON indicating that the heating element is HOT when the stove is not even on (the light stayed on since then, and it still on). I called Viking and they send someone to fix the issue. The guy said they had to order the part and it was going to take a week. His words hopefully thats the issue, if its not then Viking will switch it for another one. I called to get the status and this time they said 10 days! I called Viking to complain and they said it was expedited to a week. It is not what I expected from a brand like Viking. I bought a new appliance, and yet it has to be fixed, why not replace it with one that has no issues and save us all the inconvenience of all these calls and following up? I am frustrated and disappointed with how this was handle.

A friend of mine has a Viking range, and I like the way it looks and I like its reliability. It’s durable and easy to clean too. I also have a microwave, a refrigerator and a dishwasher from them. I’ve had them since November and everything has been doing well. Viking is a great product and Ive had a good experience with them.

My Viking refrigerator meets expectations. Ive had a Sub-Zero before and it seems to be in line with my experience with Sub-Zero. I really like the pizza box feature. You could fit a whole pizza box on the shelf, which is pretty cool. I have one of those refrigerators on top and freezer on the bottom but it was fairly wide. Theres also some sort of ion sculpture. Im happy with my refrigerator. I also have the microwave, the hood, the range, and two ovens, and a dishwasher all from Viking. Ive been very happy with them. Its a well-made quality manufacturer of appliances and I would recommend Viking.

Ive had Viking products before and I heard about the Viking refrigerator from friends and people whove had Viking appliances. My son-in-law works for a company thats owned by Viking, so I got the friends-and-family deal, and it was a great deal. I like the French doors. In fact, this is the only slide-in refrigerator that Viking makes, and it was perfect for my kitchen thats relatively small. I just couldnt justify going up to a commercial grade refrigerator with a small kitchen. I also love the components of the freezer units. There are different areas where I can freeze things. Its very compact and efficient.I had a few questions regarding the refrigerator and the rep pointed out how to do the adjustments. I had called the Viking headquarters in Tennessee and asked for a hard copy version of the manual, even though its available online, but I never received it. Thats an oversight on their part, but I should just go ahead and print out the manual off of the internet. But other than that, Im very happy with the refrigerator. Its great. Its perfect for my needs and its a good-looking refrigerator, too.

Our Viking range broke. Our range had two flaws in it, one of them was rather dangerous. The manifold, which serves all the burners, had a leak in it. It wasnt because of the way it was connected, it was because it wasnt inspected properly by Viking. The other thing is, it also had a broken shelf in it. Those are two things that should have been found before it was ever released from their Viking warehouse. The company we bought it from brought it here to my house and took it out of the box, so it was not something they did. We contacted the company we bought it from, which is Abt Electronics, because within 30 days, we have the right to return it without question. What they wound up doing was replacing our range with another range that they had promised at a later date. We had two different people come out. I had the gas company come out and check the gas lines to the range. Because I had my gas connection replaced because I thought that that was what the problem was until we had Abt Electronics come out. Their technician was the one, after taking part of the range apart, who found the actual problem.This is not a cheap range because its a 36-inch range, its larger than most. Its something my wife has always wanted because she does a lot of cooking. This was something we were moving up to something that was really special. We were originally very disappointed with the problems we had. Overall, it took a couple of weeks to find and fix the problem during the holidays. But as far as Im concerned now, I would recommend the product. The range holds heat very well. Certainly heats what we put on the stove evenly.

I do a lot of cooking so I was looking for something that was more durable than the normal retail types of range. My brother and sister have Viking Range for 15 years before they started having any issues with it. My sister does a lot of commercial type of cooking and baking which is a real testament to its durability. Its quality is good for the most part. However, I have a unit that has a griddle in the middle and we find that difficult to clean. When we use the griddle, theres a lot of splashing and the whole top gets soiled. Just because of that, I dont use it sometimes and Id go back to a frying pan. And if Im cooking something in a frying pan, it will then splash over onto the griddle. I have no type of covering for it so it gets soiled. Also, I was very dissatisfied with the installation and the actual purchase of it. When I initially bought the unit, we looked at some pictures and we picked the one that we want. However, they did not include the backsplash with the initial purchase. I didnt know that they were separate and that I got to pay an additional $350 for it. The item was back ordered so I had to do without it for six weeks. So, I was very disappointed with that experience after spending so much money on a high-end grill like that. That turned me off. Other than those, everything else is great. I definitely love it. The temperature and convection of the oven is really the biggest part of it as far as the reliability. It definitely cooks a lot different. Its something that I use a lot out of everything.

I have a Viking stove that Ive been pleased with it so I assumed their refrigerator would be of good quality. I got a brand new one and it was a store model because the other refrigerator was going to be a three-month wait, which I couldnt wait for. I received the refrigerator in June and I like the appearance of it. But I noticed one issue in mid-July where the door doesnt shut properly. The icemaker then broke in September. I noticed that it was freezing stuff in the back of the fridge. That was probably a few weeks afterward but I suspect it hadnt worked at all. I was told that there are three broken parts in my fridge and there is nothing that Viking can do until the supply chain works its way out. Im not pleased.

This refrigerator was serviced within a year after purchasing it. The doors started becoming uneven. Two repair men had to remove the door and replace the pin. They do not have factory pins so the door is still slightly uneven and makes a weird sound when its opened. Fast forward to today and the freezer is warm, my food is thawed. I have had nothing but issues with my dishwasher that doesnt dry my dishes, 6 burner range, microwave needed a part. The self cleaning oven doesnt do a good job and the grease is still on the door window. I never imagined that spending top dollar for appliances would be such a headache and so costly. Please, if youre in the market for new appliances, DO NOT buy Viking!

I heard about Viking through some friends of mine that are builders. The Viking rep here is a friend of one of my friends and he talked me into going with Viking, although I wasn’t going to go with them because I had heard in the past that they were having long term issues with the oven. But he convinced me that Viking had corrected the flaws that their products had. The dealer was good and he had just the right amount of information and push.The cooktop that we got from Viking has been amazing and I like the burners on top. The fridge has been awesome and the dishwasher seems to be good so far. But the oven hasn’t been working and we haven’t been able to use it for a week or so. It worked fine before and then the appliance repair guy came out and made an adjustment, and the oven went from working to non-working. They had to order a new regulator, but the part doesn’t work at all. So, he had to order some new parts last week.

Our last range was a GE product and it had just failed, so we needed to replace it. Viking came to mind and we went to a local appliance dealer. I have known Viking for such a long time and theyre a very well-known brand. We had done some research online in terms of which ones that are better or worse. Generally, the customer reviews for Viking Range were decent. We had narrowed it down to Bosch and Viking when we went to the appliance dealer and talked to the rep about it to make our final decision.The experience with the Viking dealer was very pleasant. We only spent half an hour there and it was a dealer that we had done business with before. Hes local to us so it was a natural choice. So far, were very satisfied with the quality of the range. We like that the Viking range is solidly built and it is what theyre known for. I believe it is still made in the US. If people want to have a premier range in the kitchen for their cooking and if they enjoy cooking, Viking range is definitely worth the investment.

We went through Pacific Sales at Best Buy and they were able to work with us and help us out. We got the range, microwave and dishwasher. We had to wait for five weeks to get the stuff. And when they came to install it, there was a problem with the microwave. There was a broken screw inside the microwave itself so the installers could not put the screw through to mount it onto the cabinet. We called Vikings and they told us that we have to wait another three weeks. And that they couldn’t order one until this unit was turned back in. Finally they were able to get one in a couple of days and they came out to install it. And the second microwave had the exact same problem. I confirmed that it’s not the same microwave to make sure that they didn’t turn around and bring the same one back. It was a totally different serial number, so two microwaves had the exact same broken screw.The installer just happened to have another microwave on their truck that was supposed to be delivered to some other lady’s house and it was too big for her house so she had to cancel the order. There was some issues about whether or not he could install it because he had to turn that one in and then it had to be reassigned. But I was able to call Best Buy and they worked around it and they were able to give him the okay to install that other microwave. So we finally got it installed. It wasn’t the original one that we had ordered, but it did not have a problem. It all got worked out. But it was a headache for us trying to get everything installed correctly. Best Buy was kind enough to give us a $250 check towards the headache that we had. They were very friendly and helpful. And so, at the end of the day, we were happy.

I wanted a Viking since I was a kid and I know that they have the reputation for being the best stove. A few times that I’ve seen them, they seemed to cook the best. However, Im disappointed with the stove that I got. I’ve called them a couple of times for an issue that I’m having. I’ve had the stove since May and it’s not working correctly still. I have a 36-inch stove and it has a long piece of metal on the bottom. When you bake with a sheet pan, it sometimes pops so when I heat up the oven, once before it gets to a temperature, it makes this bang that shakes the whole house. Apparently, there was some kind of fix order, but they’re still going back and forth with me about whether to fix it or how they’re gonna fix it. I contacted their service company and someone came out to take a look at it. It was a younger guy and he said that its the way the metal is and there’s not really a fix for it.Then they called me and said that he wasn’t advised of what the fix was at that time and that they have to send somebody back out because the holidays are coming quickly and I still have a stove that doesn’t work. I can still use the stove, but I can’t pull my racks out of my oven, which I’m used to doing when cooking. If I have to take the pan out, the racks do not line up right, so I can’t take them out. I’m constantly reaching into a hot stove and it’s a hazard. On the other hand, their reps are very courteous and they’re great. It’s easy to get someone on the phone, they make appointments, and they have certified people that can come out to fix it, but the process is very slow. I wish they would move a little bit quicker when it comes to service considering the amount of money that I paid for this thing. I expect top-of-the-line service and at this point, my issue should be resolved. Other than that, I would still recommend Viking and it’s still my favorite brand. The stove works quicker than any other stove. It boils water in 60 seconds and it’s unreal. It’s almost too powerful to the point where I had to relearn how to cook. I was burning things initially because I couldn’t get over how strong it is.

I love to cook and Ive always loved and wanted a Viking range for many years. We finally decided to get a range and Im very happy with it. Our Viking range is something Ive wanted for many years and it is fantastic. I love that I have six burners, that I have the option of convection and that its gas, since Ive always had electric. The team at the Viking dealer was wonderful and great but I was not impressed with all the demonstrations there. We also got a dishwasher, a refrigerator and a hood. Upon delivery, we had a dented dishwasher, which was not anybodys fault, and they replaced it which was fine.

After spending almost 10k on a professional refrigerator, it failed within 2 years. It then took 10 days for a repair technician to come to the house. I have a garage refrigerator that is still working fine after 20 years. Totally unacceptable. Viking is trash.

I’m from Mississippi and Viking is a local company. I chose it ‘cause I could get the full suite in the same brand, the fridge, range, dishwasher, and door microwave. The appliances are well-built and the appearance is good. The fridge, dishwasher and microwave have been okay, but I’ve had a few issues with the stove. There’s something on it thats supposed to be wiped off when installed and that wasn’t done, so the front of the stove rusted between the opening of the oven and the top of the range where the control knobs are at. Also, the igniter gave a little issue one time and my oven quit in the middle of cooking a strawberry cake.I was without an oven for over a week before they came to fix it and my other complaint is the response time on getting the warranty repairs completed, but some of that is not in Viking’s control. It’s the repair facility picking it up. The appliance repair company came and cleaned the thermal cut on the system. If it quits again, the igniter would need to be replaced. There were a few minor issues, but I’m pleased and satisfied overall.

In December of 2010, I had my kitchen remolded and bought an 8 burner, double oven Viking Pro range. When I owned a restaurant in the mid 80s we had a Viking range and I loved it. It cooked evenly and baked, roasted, broiled - fantastic. So Viking was naturally my choice. I paid around $12,000 for the range and $4,000 for the vent hood. The first year after it was installed, I did not use it much. My Mother became ill and I went to take care of her. When I started using it last year, it worked fine for a few months. Then in October of 2013, the oven started to cool down after an hour or so of cooking. Thank goodness I purchased a warranty for five years. The Viking certified repairman came out in November 3 times until a part was replaced that was recalled or so they said. The ovens and burners worked fine when the repairmen left. Two hours later, nothing worked - not even the burners which had no previous problems. Nothing would come on. Three more times repairmen come out. Finally in February, it was fixed until May when it started to do the same thing. The oven would not hold heat. Two more service trips and two months later, it was once again fixed. 10 days later after cooking and baking every day, the oven did not cook properly. My cheesecake and pies were not done in the middle and the bottom crusts were uncooked. A 3-lb chicken took 3 hours to roast and still was not hot enough to be safe to eat. A week later, the repair service is out again. Only this time he only puts his thermometer in the oven and after 30 min. says its holding temp. properly. Cant tell you how frustrated I am. I am not an amateur cook. I was a chef for 15 years and I used good ole recipes that have worked more than a thousand times in the correct time limits. Even after adding an additional hour to hour and a half baking time, pies and cakes were raw in the middle. Repair man doesnt understand it should be cooking properly. Hello, I showed him one of the pies I kept - nothing to say. Hate this oven by now. Cant understand, unless it cant work when used daily, for more than an hour. I will never buy a Viking range again. Bought my son a nice LG. Works beautifully - no problems at all.

Our order, which was installed in Dec. 2016, included a 7 series propane cook top, 5 series oven, 3 series upgrade dish washer, 48 side by side refrigerator, and 950 cfm downdraft vent system. The washer has been the most disappointing appliance of the lot. It has less capacity inside than our previous Kenmore washer and weve had to replace the racks due to a binding problem. There is also an intermittent problem with the control panel on the washer. On the cook top, the small burner does not light reliably and the design of the cook top makes cleanup a real chore after every use. The performance of the cook top, oven, and refrigerator is great other than the problems mentioned.

I was searching for a replacement for another refrigerator and I know Viking had some quality about it. My wife liked it too when we were in the store. The team at the Viking dealer was helpful and cooperative. Everything went down smoothly. This ref is our first French door and I will have to get used to bending over to get into the freezer, but I like all of its features. Im satisfied so far with the quality and it hasnt broken down yet in todays world. Id recommend it.

The Viking refrigerator came with the house and we noticed a couple of issues with the drawers. It’s not closing properly so you have to move it a little bit to get around with it. Also, one of the trays seem to not lock properly.

Issues include: Plastic drawers and flip covers all cracked. Ice maker replaced multiple times. Freezer door does not maintain a complete seal. The collection pan at the bottom of the refrigerator overflows.

I like Viking ranges style and quality. My favorite is its cooking surface I ordered it online through Appliance Connection and the site was easy to use. I would recommend Viking.

From the day my refrigerator was installed, it didnt work. The temperature was always above 45 degrees. A repairman was sent to my house 12 times between April 2008 and May 2009. Then miraculously, a different guy came and it seemed worked for 14 months. To this day, I do not know how one guy fixed it in 10 minutes when another guy came 11 times, spent hours and still couldnt fix it. When I voiced this concern, the company accused me of saying the guy did something unethical. So I let it go. A huge mistake. Now, the same old problem is back. I had to agree to pay for the service call and parts which I did. The tech guy recommended certain parts. The repair guy never used those parts instead, he installed a part for $165.00 which was already replaced twice. It cost me $404.00 and the refrigerator is once again not working. Temperature is above 45 degrees. So now what? Junk a $6000.00 refrigerator? I continue to pay for service calls that should have been taken care of when the refrigerator was installed. This is a black hole. No way out. Viking service is terrible. They do not back their products. Do not buy Viking.

We moved in a brand new building and a Viking range came with our place. Its brand new and it seems to be of good quality, but it seems to take a very long time to pre-heat the oven and were not sure if thats normal. Its certainly not the case in my older cooktop. Well call consumer department and see what they say. On the stove part, I have to make coffee and I set down a diffuser because the openings on this grate are too large to hold my little Bialetti coffeemaker. It works much better than when I put it directly on the burner like I do at home, which is also a Viking, so we like that. We also have a refrigerator, a range, a dishwasher and a fan vent that are all Viking. I had some problem, called the dealer and they were not helpful at all.

I do like my range so far. It heats my food which the oven is supposed to do. It feels sturdy, reliable and doesnt have a lot of bells, buttons and whistles. It looks as though it will do what its supposed to do for the next 20 years. My expectation is that because it is expensive, Im going to have it for a long time. It is easy to clean. Im not a big cook, but my understanding from people who do is that its important to have the temperature consistent inside of the oven. Thats one of the things that Viking is known for - even heating. So if ever I take up baking, Ill find that to be true.

We got a Viking refrigerator that was a brand new floor model even though I’m a die-hard Sub-Zero girl and I only like Sub-Zero. If I would have paid about $10,000, then I wouldn’t have been super thrilled. Then during delivery, we got a leaking seal on the freezer that we needed to deal with. But I haven’t dealt with that yet and I’m assuming that’s under warranty. Also, if they were gonna sell a $10,000 fridge, then they have to make sure that it has dual compressors where one gets the fridge and the freezer. So while I’m not super happy with the Viking, its overall quality of the refrigeration is good. My produce seems to keep not quite as long as the Sub-Zero but the Viking is better than a standard refrigerator one buys at Home Depot. The lighting is also very bright and good.

I learned about Viking Ranges from word of mouth from a friend. I chose them for their reputation. Ive had the range for 2 months and I love the quality of the range -- especially the griddle. I would tell a friend to totally get it.

I like Viking and the quality of the stove. Ive been using them for years.

Im very dissatisfied with my Viking Refrigerator. I find the design of the refrigerator really crazy. You have to open the refrigerator doors to get water out of a spigot inside the door, which when youre filling drips onto the bottom of the refrigerator. And we have been having horrendous problems with the door sticking at the bottom. Weve had the freezer door fixed four times that it gets to the point where you just cant open it. The service company has been in four times and they pull it all out. They clean out all the ice and do everything they need to do and they put it back. It works better because when they arrived you couldnt open it at all. But once they leave it is still not working properly. I dont know what the solution is because A-1 Appliance solved it for maybe two days, three days, four days and then it just sticks again.

It’s been the worst nightmare that I’ve ever experienced on an appliance with this amount of money. I had a Hardwick oven when I bought my house in 1985. I replaced it because we couldn’t get parts with it, and I needed a whole kitchen. So I figured I’d buy really good high-end appliances. So I bought an Electrolux refrigerator and then a Bosch dishwasher. I got a Viking electric wall oven, convection microwave, and a range. I’ve had problems with the range coming in cosmetically. There were a lot of inherent little scratches, and they took care of that. I couldn’t get it to work as well. For some reason when you put it on convection bake, it shuts off. It’s got a mind of its own and this is a $5,000 appliance. Thank God I bought it from ABW because they’ve been wonderful to deal with. After a year and a half, I had every single part replaced three times including cosmetic parts. The other thing is every time they come in and they would take it apart, the repairman would inherently scratch the surface or would chip on the bottom because it’s porcelain-lined and has to take the bottom out. I also have to check and put my hand over the vent to see if the heat is going on and I shouldn’t have to do that. So I finally convinced them that it’s a lemon. Viking had their representative come out from another repair place because they didn’t believe that the people at ABW were handling it properly. The representative replaced the part and it still didn’t work, so Viking replaced the range. The second one was a little better. Then when I turned it on and off, I still have the same kind of issues but I can’t go through a repairman coming in my house for another two years. They need to fix it. It’s a damn oven and it doesn’t work on the convection bake cycle. I like the convection bake cycle, that’s why I bought it.I probably have the biggest file on them. What’s really bad is that I found out later from another guy who delivered that this Viking range has problems and they just wouldn’t admit it. There’s something wrong with it and its motherboard but I have no idea what it is and I need it to work. It only came with a one-year warranty, but they promised to give me a two-year warranty on the replacement because of the issues that I had with it, and I haven’t heard anything from Viking. I reported it to them because I thought it would be a learning experience. The other thing is the cooktop. We bought it because it has steel burners and a porcelain back top. I cook nothing but the condensation of the water. With the other top I had, it stained in two places when the condensation of the pot hit the water. It was a mess. But this one seems to be better. I haven’t had problems with the convection and I haven’t had operational problems with the electric, but this gas has been a huge disappointment. If it lasts how long it lasts, I will never buy another Viking product again. It’s like it’s possessed. It’s supposed to be high end and not a cheap appliance. I wish I had my 30-year-old Hardwick back. Otherwise, I’ve had no problems. It’s a beautiful-looking appliance. I would never recommend to a friend to buy a Viking.They’re coming on Friday and would be replacing the two cosmetic parts that were scratched upon delivery. I have to stay home from work again for them to come over. This has been going on for almost two years. I have my daughter who’s an attorney and I was going to sue them. They had two contractors who came out and two different companies who said that there’s nothing they can replace it with anymore. They replaced it, but it was a fight.

When I purchased my Viking refrigerator, it was a good price and the built-in lock on the counter was good. However, I dont know if its the fridges or the customer services fault, but I was starting to get water pooling in the bottom of the freezer. Ive got some damage in my wooden flooring and my pantry. I sent a complaint back in February and Im finally starting to get a response. The technician was out last week. It took six months to have someone come look at my fridge, and Im not sure why it took so long for them to get back to me. They have poor service and Im not very happy.

I had heard about the Viking range at the culinary school, and I got one because I really liked its performance. Ive had my Viking range since November and its really good. I like the open burner and that it has the two ovens, and I love to work with the griddle. But it was actually pretty rough with the team at the Viking dealer where I purchased it. I bought it from the website and they dropped it off, but they didnt install it, and it was here lying in my kitchen without the feet for a few weeks. I was going back and forth with them on the phone, asking them to come and install it because its a heavy range and I couldnt install it myself or with my husband. I remember that I was preparing this huge dinner for Thanksgiving with my family and we just ended up going to my in-laws house. Finally, they installed my range in the first week of December, almost four weeks after it was delivered. Despite that bad experience with the delivery, however, I will surely recommend Viking. The experience I had with my Viking range was amazing. Everybody said theyre very impressed with my range, and I love it. I love to cook and bake in it.

My overall experience has not been very good, not with the Viking range itself, but with the servicing and the people that I had to deal with. The door does not close all the way, so the light has been on for almost a year. This is pre-COVID and I’ve had so much trouble trying to get a service call. I was bounced between that it’s still under warranty and then it’s not under warranty even though I bought a service contract. Also, I kept getting passed between the service contract people and the corporate people, so I kinda gave up. The light is finally going out, but my point was that because the door doesn’t shut all the way, I don’t know that it’s properly heating the interior without the heat escaping. I’m sure it takes a screwdriver and a small adjustment and I would’ve been happy.

The ice cube crusher/cube maker has broken twice. The first time it was still under warranty but it took over a month for the company to send a repairman. The second time that the ice crusher/cube maker broke, it was just out of warranty. The very rude Viking phone representative said that the part (ice cube tray with auger) was back ordered for over 3 months due to the faulty design of the unit noting that the plastic parts keep breaking. The cost of this plastic until was ~$450.00!!! We reinstalled it and it still doesnt work. What a piece of **. I would never recommend purchasing this professional refrigerator/freezer. DO NOT PURCHASE!!!

Got on this website to see if others have had issues with Viking Refrigerators. Our house came with a Viking Pro, but it had so many problems. Viking sold us a newer one at a discount. Now, the replacement is doing the same things - erratic temperatures, spoiling food, alarm goes off, constant calls for repairs (and expense) - such that we have not been able to use it for months. Thank God for an over 25 year old Hotpoint fridge that we have had in our garages in several homes across the country but has never has had a problem. I can see that others have had issues and while I am glad to learn that, I am at a loss as to why a company that once had, I thought, a good reputation, is not seriously concerned and doing something about it. Is the company going under?

Weve had a horrible experience with Vikings customer service. I got a brand-new fridge from them and it came scratched up. I told Viking about it and I sent pictures. But its very hard to show pictures of scratches, and they said they couldnt see the scratches. They sent somebody to fix it and clean the scratches, but they never really came off. A brand-new refrigerator should be perfect, yet it was leaking as well. It was a nonstop leak and everything was wrong with it. It was a lemon. Also, the door broke and wouldnt close, and we needed a new spring in the door. The refrigerator was under warranty, and we had many customer calls and bad experience. Whenever I called in, I sat on hold for half an hour. The contractor came here and said they couldnt fix the refrigerator. So, after 20 visits, we got a new Viking refrigerator. I had a GE before this that was a cheap refrigerator, but then, this was the worst incident Ive ever had. I wish they would make their customer service better. We have all Viking products but wouldnt recommend Viking to anybody. The product does not live up to its name and standard.

We purchased a brand new house in March and because of COVID, we only moved our things in and we just stayed at our other home in the woods for a couple of months. When I went to use the dishwasher in May, it didnt work. I called for a service call, and each time that I would call, it would be a month-long wait. I had my three adult children here for a little while, and working from home, it was three meals a day. I would call Viking and leave messages and people wouldn’t call me back. When someone came, they said they fixed it and left. I started the dishwasher that night, and it did not work. That was on a Friday.I called again on a Monday and the service department was supposed to be contacted or they would come contact us. That took another month and then that fix also did not work. After that, it was more calls and more waiting at least a month for having an appointment. The whole process went on for many months and I was really frustrated. I never had one working here until this last visit a couple weeks ago and all I can say is it’s repaired now. For my other home where I have an old Viking dishwasher that needs to be replaced now after 20 years, its not gonna be Viking.

I owned a Viking Range in a prior home for about 10 years. I love the range! The quality of range is good. The team at the Viking dealer has also been really good.

This stove will outlast my house. Built like a tank, burners are amazing all the way from the slightest simmer flame to a multilevel scorcher. We have the grill and griddle. Grill makes some smoke but will dear steak just like your outdoor gas grill. Have enough power in a vented hood or you’ll need to remove batteries from smoke alarms. The griddle is thick steel and after one seasoning as recommended you’ll have a perfect nonstick surface smooth enough to cook eggs. Easy to clean with a paper towel. Only downside to this monster is its weight, which I guess only matters to the installers. You’ll never want it to leave and it’s the one thing a thief couldn’t carry out.

We have a couple of Viking appliances and the stove works great. However, the refrigerator keeps beeping the alarm. We’ve had it serviced and the techs told us that they fixed it. They tested it and got the temperature and it still alarms. Despite that, Viking has great appliances.

I found Viking Refrigerators at the expo 10 years ago and I bought a refrigerator-freezer. I thought I was buying a decent product, so I was happy but it has been problematic. The door springs have been replaced twice and I just had the evaporators replaced to keep it from draining water all over the floor. There is a probe that hits the drain and the freezer. I’ve had people come out two times to clear the sink or leaking all over the floor. I bought a warranty on it and they took care of it at that time but it was an expensive thing to have. There have been multiple issues over the years and the interior of the refirgeartor-freezer was cheaply-made. The pieces of metal that they stripped across the top of the glass, on the shelves, fall off regularly and do not hold on. There are things that dont fit, the finish is not good and the drawers dont close evenly. You got a crisper drawer down at the bottom, but it hangs halfway out. The plastic was cracked in a couple of places and they said that those were cosmetics, so those werent under warranty. They look great but I may have done better buying a GE rather than going and spending the money we spent on these. Their work at some of their parts were still under warranty that they just fixed but I spent $2,600 on repairs three weeks ago. Viking Refrigerators refer you out because they don’t have their own service team and I worked with a company called Lakeview. The tech that worked on the refrigerator-freezer used to be a long-term employee with Viking prior. After he put it back together and I opened the freezer baskets at the bottom, the piece of trim flies. We put the trim piece on the wrong side and they need to be rotated. I dont know what they cost now but they were $6,000 aside. For the amount of money you spent for refrigeration, you would expect it to be a lot higher in quality. I had Sub-Zero before and I replaced it but I may have been better off going back with another set of Sub-Zeros, knowing what I know now. Unfortunately, I am done. Im just getting ready to buy another microwave. I was trying to get a Viking guy to call me back from one of the showrooms and Ive left messages for them a couple of times but they dont return calls, so its frustrating. Since I got a Viking microwave and the whole interior of it has corroded the part, its basically a throw away. It cost $700 to get another microwave in there. Sharp makes them all and Viking is their later one. So, I bought a $200 unit that gets the logo stamped on it. I also had a Viking dishwasher that I put in 2008 and I had to replace it two years ago. It just came apart. They didnt have parts for it because the maker of the dishwasher went out of business so, I went and bought another new Viking to put in there. I also bought vents and re-did the whole kitchen with Viking.

Ive had my Viking Refrigerator for about five months now. Everything is great. I love the quality. My refrigerator is awesome. Im very satisfied with everything. I recommend it to everybody that has come to my house. I tell them, “Go with Viking. You will not regret it.” The delivery and set up were very easy. It was just, we had a little bit of a hiccup due to the pandemic. Our oven came later than the rest of our items. But it’s understandable.

We were at Best Buy looking at a different refrigerator brand and there was a wonderful Viking refrigerator on sale there because it was being discontinued. We ended up buying it and it’s been an outstanding product. I like that it’s huge compared to any that I’ve had in the past. I don’t currently have the Viking range but I had one in Chicago, and that is another reason why we looked at Viking. However, I’ve had some problems with the ice-maker so we had some service going recently. Customer service had to order some parts for me so it’s not fixed yet. But overall it’s a wonderful product if you’re able to afford it.

I am very disappointed with my Viking gas range (2 years old). Although it is quite beautiful, it does not function well. It smells of gas anytime the oven is on at 350 degrees or less. No one will repair it. I have had the gas company out to check on it. They said that the odor is very unfortunate, but it is not leaking enough to be unsafe. I used to enjoy the aroma of bread baking. I hate my beautiful, expensive range. I do not recommend purchasing a Viking product.

Worst oven ever!!! Do not purchase. Had it for 1.5 yr 5 times repairman was here. Oven does not cook even. Top rack it cooked bottom rack food was raw. Viking refuses to take responsibility for their product and will not cover repair costs.