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KitchenAid Refrigerador Modelo KRSC703HBS
KitchenAid Refrigerador Modelo KRSC703HBS
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KitchenAid Refrigerador Modelo KRSC703HBS

KitchenAid - 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel With PrintShield Finish

Este frigorífico side-by-side de 22,6 pies cúbicos cuenta con el sistema de cuidado de alimentos Preserva®. Sus dos sistemas de refrigeración independientes ayudan a mantener los alimentos frescos, mientras que el filtro de aire FreshFlow™ minimiza los olores y el Preservador de Productos retrasa la sobremaduración. El diseño de la encimera da un aspecto de gama alta de los frigoríficos empotrados, y el acabado PrintShield™ resiste las huellas dactilares y las manchas en el exterior inoxidable.

Fabricante: KitchenAid

MODELO: KRSC703HBS

MSRP: $3199.99 USD

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Páginas de códigos de error relacionados:
KitchenAid Refrigerador Códigos de error, KitchenAid Distancia Códigos de error, KitchenAid Microonda Códigos de error, KitchenAid Lavaplatos Códigos de error,

Páginas de resolución de problemas relacionadas:
KitchenAid Refrigerador Solución de problemas, KitchenAid Distancia Solución de problemas, KitchenAid Microonda Solución de problemas, KitchenAid Lavaplatos Solución de problemas,

Páginas de reparación relacionadas:
KitchenAid Refrigerador Refacción, KitchenAid Distancia Refacción, KitchenAid Microonda Refacción, KitchenAid Lavaplatos Refacción,

Páginas de piezas relacionadas:
KitchenAid Refrigerador Partes, KitchenAid Distancia Partes, KitchenAid Microonda Partes, KitchenAid Lavaplatos Partes,


KitchenAid Refrigerador Modelo KRSC703HBS

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Product Reviews:

We bought a very nice looking French door refrigerator and only six days la
We bought a very nice looking French door refrigerator and only six days later, it stopped cooling the food. The thermometers we put in it registered 50 degrees! The store would not replace it. Theyll just send out a technician and they dont know when that will be. Frankly, I dont trust KitchenAid as far as I can throw a stick if after only 6 days, it is not working. What happens in 60 days or 6 months? This was a brand new unit in the box and not a floor model. At least the freezer works and the full length deli drawer is working. I have food I have to move to an old garage fridge. They wont take care of that.
Published: November 6, 2012
Bev of Carnation, WA
Source: consumeraffairs.com

Moved into a townhome. Excited to return to KitchenAid products including t
Moved into a townhome. Excited to return to KitchenAid products including the gas range. It took 40 minutes on all burners to boil a single pot of water. I had a technician come out. He pointed out the grates sit too high. He suggested replacing the safety valve. Total cost was $300. It did not make a change. I called a distributor. He reported I cannot replace the grates and it is a faulty design of KitchenAid. If anyone can help I would appreciate it. Model number is KGSS907SSS00. It is a 2006 product. I am worried regarding the self clean over after reviewing your website.
Published: June 13, 2020
Evelyn of Dallas, TX
Source: consumeraffairs.com

In August of 2013, I purchased a KitchenAid dishwasher from my local applia
In August of 2013, I purchased a KitchenAid dishwasher from my local appliance store at a cost of $666. Owning this for less than 2 years, the machine would not fill with water. Upon inspection, I was told that it needed a new pump valve at a significant expense. Really!! After less than 2 years?? I come from an era when large appliances lasted longer than 10 years! Rays Appliance 19428.
Published: August 14, 2015
Virginia of Gladwyne, PA
Source: consumeraffairs.com

I have had problems with my KitchenAid gas range right out of the box. I pu
I have had problems with my KitchenAid gas range right out of the box. I purchased it for $2500 about 4 years ago. Just after the first year, self-igniting elements failed, so I phoned customer service - the worst customer service I have ever experienced! In short, a $500 repair bill to have a tech repair the problem. I have been using a lighter ever since! The convention oven worked 50% of the time. After one year, I finally have to go buy a new oven after only 4 years because the pilot failed to ignite the gas oven - very dangerous part to fail. I will never buy another KitchenAid product as long as I live. KichenAid Brand is owned by Whirlpool, and I will purchase any product Whirlpool sells. Save yourself a pile of money and grief, find a better product to purchase.
Published: May 2, 2012
Todd of Victoria , bc
Source: consumeraffairs.com

Model YKMCS1016GSO microwave, cabinets designed to accommodate this model,
Model YKMCS1016GSO microwave, cabinets designed to accommodate this model, 18 months old and the keypad no longer works, some numbers failed first but then the start button failed making this useless, knowing what I know now I wouldnt have accepted this for free, the aggravation and cost of a retrofit (wont be Kitchenaid) far exceed the original purchase, this was a new house with 4 new Kitchenaid appliances, waiting for the rest to hit the proverbial fan. Would not recommend kitchenaid to anyone. I had to select one star as zero was not an option.
Published: August 18, 2020
Peter of Coboconk, ON
Source: consumeraffairs.com

Bought a KitchenAid model # kffs20EYBL00 in 2012. This refrigerator has giv
Bought a KitchenAid model # kffs20EYBL00 in 2012. This refrigerator has given me nothing but grief since 2012. I bought an extended warranty on this refrigerator and glad I did, have had to use it numerous times. The back of the freezer will freeze up, makes this running noise that sounds like a motor is running and the upper refrigerator isnt as cold as it should be. They have had to repair this 5 times in 2012 to 2013. 2014 and 2015 probably 2 times and now 2016 we are getting repaired once again. I am very frustrated with this refrigerator. I not only have had issues with the freezer, but the shelving in this refrigerator is junk.I have had two shelves break so far. Its just junk! I dont recommend KitchenAid anymore. Maybe in the 80 and 90s this was a good brand but not any longer. Looking at buying a new one, hate too since this one cost me of $1600.00 and 4 yrs of grief. Stay away from KitchenAid and Whirlpool. They are made by same company from what I have been told by companies I am looking at for a new refrigerator!
Published: October 30, 2016
Tracy of Duncansville, PA
Source: consumeraffairs.com

I have a KitchenAid dishwasher (Model: KUDI01FLBL3). During the cycle, the
I have a KitchenAid dishwasher (Model: KUDI01FLBL3). During the cycle, the control panel caught on fire with flames shooting out of the dishwasher and billowing smoke from the front of the unit. Additionally, the springs also broke on the door a few months prior. As a result, we had to endure the smell of a burnt electrical wire inside the house.
Published: September 18, 2011
Roger of Hunt Valley, MD
Source: consumeraffairs.com

Our KitchenAid is almost 25 years old and has performed with superb consist
Our KitchenAid is almost 25 years old and has performed with superb consistency. It seemed expensive at first, but after such great service, in hindsight, it has been of great value. I hope this review doesn't jinx it.
Published: January 27, 2017
Dan of Columbia Falls, Montana
Source: consumeraffairs.com

We purchased a Kitchen Aid gas stove-top in August 2010, for $1,323. Today,
We purchased a Kitchen Aid gas stove-top in August 2010, for $1,323. Today, I noticed that the knob for the fan was cracked in two places, because it is made out of cheap junk plastic. We barely ever used that fan. We bought a Kitchen Aid stove, based on their reputation, which apparently they no longer deserve. I asked them to replace the obviously defective piece, but they just copied and pasted a bunch of warranty paragraphs. So instead of replacing the knob for me, they would rather have me write reviews of their product. So here it is!
Published: January 16, 2012
Joanne of Barrington, NH
Source: consumeraffairs.com

This dishwasher is so much dramatically quieter than my previous Maytag, I
This dishwasher is so much dramatically quieter than my previous Maytag, I don’t even realize it’s on or off. I cannot tell you how much I love that about it. It cleans quite well and is easy enough to use, but that is its outstanding characteristic.
Published: March 6, 2020
Susan of New York, NY
Source: consumeraffairs.com

Re: KitchenAid dishwasher model KUDE20IXSS8, serial # F22604005. In Septemb
Re: KitchenAid dishwasher model KUDE20IXSS8, serial # F22604005. In September 2012 my wife and I purchased a KitchenAid dishwasher (referenced above) that can only be described as a lemon. Here are the reasons: Within a month of purchase, the drain pump needed to be replaced. Less than a year later, the touchpad and left-side top-rack support had to be replaced (the touchpad was under warranty, but not the rack support or labor). Total charge: $193.78. Eight months later the top rack had come loose again. Total charge: $182.60. Just two months after that the machine sprung a bad leak -- the motor and pump assembly had to be replaced. Total bill: $399.00. Exactly one year later the top-rack roller needs replacing. The service technicians estimate: $275.00. In less than three years of ownership, our overall repair bill adds up to $1,050.38. Thats just $71.66 short of what we originally paid for the machine, installation and sales tax included! But we have decided not to make that final repair. This machine is clearly a losing proposition. Instead, well save our money toward buying a new machine of another brand.
Published: June 28, 2015
Ben of Los Angeles, CA
Source: consumeraffairs.com

We built a new home three years ago and installed all KitchenAid appliances
We built a new home three years ago and installed all KitchenAid appliances. The refrigerator has been a lemon. KitchenAid has not been helpful in dealing with repairs. We have repaired the ice maker four times and finally it was replaced. Most recently the refrigeration system has developed a leak and is not cooling. We were informed that the retail cost of the repair is $3000. If we had not built in the refrigerator and purchased cabinet fronts for the doors we would have replaced this appliance.
Published: July 17, 2014
Craig of Hilton Head Island, SC
Source: consumeraffairs.com

KFIS29BBMS - Refrigerator was purchased and installed in a brand new home/k
KFIS29BBMS - Refrigerator was purchased and installed in a brand new home/kitchen in Nov. 2013. In Feb. 2015 (after 15 months of normal use) the in-door ice maker stopped working. Troubleshooting did not fix the problem and we decided we could live without ice. In Apr. 2015 (after 17 months of normal use), food in the top drawer of the freezer was not fully frozen. This is a bigger problem. When looking online for solution suggestions, its become apparent that these failures are not unique to us; This model is a lemon. As visually appealing as this refrigerator is, do not waste your money. I am waiting (hoping) for the class action lawsuit mailer to arrive...
Published: June 20, 2015
RACHELLE of Portland, OR
Source: consumeraffairs.com

After a few months of use, the side of the maple cabinet next to the dishwa
After a few months of use, the side of the maple cabinet next to the dishwasher began to turn black and we noticed it getting hot when the dishwasher was being used. We uninstalled the dishwasher and noticed the panel was delaminating opposite the vent on the dishwasher. We called for service and they looked at the problem. And after they called KitchenAid, they said there was nothing wrong with the dishwasher and the vent could not leak steam because it was only open when the water was filling to vent the pressure and because of the weight of the small plastic door, it could not let steam out. We contacted Hhgregg where we purchased and not much help. This product is under warranty; definitely a design problem and a company who is not willing to look into or correct it.
Published: November 1, 2012
Philip of Sarasota, FL
Source: consumeraffairs.com

This dishwasher (model KUDC10FXSS) was installed in early 2012. The electro
This dishwasher (model KUDC10FXSS) was installed in early 2012. The electronic control panel went out less than a year later. It took about two weeks to get it replaced. Luckily it was under warranty. One year later it does not work again! I have been washing dishes by hand for more than a month waiting for this part to come in! I can never get a clear answer as to when exactly the repairman will get it. Clearly many other people are having this issue? The part seems to be in high demand! It is ridiculous. (We had another dishwasher for 20 years before this one - never had a problem!) I am so disappointed in KitchenAid not to mention frustrated! BEWARE before buying this dishwasher - or any by KitchenAid!
Published: February 5, 2014
Sallie of Atlanta, GA
Source: consumeraffairs.com

My KitchenAid dishwasher experienced failure of the detergent dispenser. I
My KitchenAid dishwasher experienced failure of the detergent dispenser. I obtained a replacement part. To access the failed part for replacement, one first remove the front panel from the door. It is held on only by six screws. Inside the panel is a foam sound and heat insulation and panel brace/stiffener panel made from form-fitted polystyrene. It is glued to the panel surface and faces against at rubber liner on the inner panel. The design permits free removal of the panel/foam assembly.Unfortunately, the foam has welded itself onto the inner panel rubber liner, preventing the front panel from being removed without destroying the foam insert. This is a critical part, dampening noise, keeping the cycle heat inside the washer, and stiffening and bracing the panel. Whirlpool has discontinued this part and it no longer is available. Their only advice is to locate one form, an independent parts supplier who might have an old one in stock. Yeah, right! I have tried every parts place I could find on the Internet, but with no success. This dishwasher is around eight years old. I would expect Whirlpool to support it for at least ten years. I will not be purchasing any more appliances made or sold if (not) supported by Whirlpool.
Published: November 1, 2013
Jon of Prescott, AZ
Source: consumeraffairs.com

Just 4 years ago we purchased this dishwasher (KUDC101XWH) to replace anoth
Just 4 years ago we purchased this dishwasher (KUDC101XWH) to replace another KitchenAid that we had for almost 20 years with literally no problems. The new dishwasher has now stopped working for the 5th time. The first time was under warranty but the fuse was not covered - of course. Then it was the latches, and then it was the wiring which was fixed two months before. We have spent about what it cost to purchase it in the first place. KitchenAid has been no help. I was told by one of the service people never to buy this brand nor Whirlpool nor Maytag. I am attempting to get my last service payment refunded and will go out today to buy another dishwasher - not KitchenAid!
Published: December 7, 2015
Lisa of Arcadia, CA
Source: consumeraffairs.com

My home warranty company sent someone out to repair my JennAir stove. That
My home warranty company sent someone out to repair my JennAir stove. That company said they couldnt repair it so it was replaced with a KitchenAid. I would rather have the JennAir stove. Kitchenaid stove doesnt have some of the features the JennAir had.
Published: February 13, 2021
I Had My Stove Replaced By My of Glendale, OR
Source: consumeraffairs.com

I had a kitchen remodel done. I decided to replace my Samsung with a Kitche
I had a kitchen remodel done. I decided to replace my Samsung with a KitchenAid. I thought for once in my life I would like my appliances to match. The refrigerator works ok, BUT the noise is unbelievable! It rattles, pops and shakes. I am so sorry I purchased this! I have had service tech, told me that the vibration was from the motor and frame. Used a piece of tape to fix the problem. It didnt work. They sent another tech. He told me that it was the water reservoir. Order a new one and installed it. Noise is worse! When I called KitchenAid AGAIN, the service agent was rude and told me that if they sent another tech out there and the noise was not happening, I would be responsible for the charges. This noise is intermittent, happens maybe every hour or so. I am happy with the other appliances I purchased, but the overall experience with this refrigerator will end my relationship with KitchenAid for good.
Published: June 2, 2019
Barbara of Pleasanton, CA
Source: consumeraffairs.com

I find it ridiculous that I paid a lot of money for this dishwasher & i
I find it ridiculous that I paid a lot of money for this dishwasher & it keeps breaking. Had bought an extended warranty for it. If I hadnt I would have paid 2 times out of pocket to fix it to date. Control panel went out less than 2 years ago & it is broken again!? Of course my warranty is up now.
Published: September 27, 2016
Sherry of Bakersfield, CA
Source: consumeraffairs.com

My three year old KitchenAid microwave oven started glitching intermittentl
My three year old KitchenAid microwave oven started glitching intermittently but now just wont work. When the door is open the light doesnt come on and when you close the door and enter a setting it says to open the door, when you do that it starts saying to enter the clock time. Kitchenaid doesnt have a service help line, just an appointment scheduling system. Guess Ill have to buy another brand!!!!
Published: March 10, 2020
Pete of Homer, AK
Source: consumeraffairs.com

Just cost me $1,602 in labor charges to fix a six-year-old KitchenAid, side
Just cost me $1,602 in labor charges to fix a six-year-old KitchenAid, side-by-side built in refrigerator. Yep, the top of the line one! The parts were covered under the warranty because the appliance had a Freon leak, which caused damage to the compressor, evaporator coil,and heat exchanger. Now I ask you, if a company recognizes that their appliance should not break down in this way in only six years, as evidenced by their willingness to hand over the parts free of charge, shouldnt they pay for the labor as well?! Oh, and to get the parts for free, you can only use one of their authorized service people, who of course can and do charge whatever they want. This company should not even bother having a customer service dept. They do nothing except repeat their hard line and refer you back to the legalize of their warranty. Never would I buy a KitchenAid appliance again.
Published: October 1, 2015
Marjorie of Centerport, NY
Source: consumeraffairs.com

My KitchenAid model# KFEG500E does not hold the correct temperature for mor
My KitchenAid model# KFEG500E does not hold the correct temperature for more than 20 minutes before it drops 15 to 20 degrees. It is near impossible to bake anything and have it be done at the correct time. I am shocked that the KitchenAid brand is so inferior to what it once was. My old KitchenAid oven served my family for 36 years before it finally died. My KitchenAid dishwasher is still going after 37 years and hope it lasts a little longer as I hate to see how bad the new ones are. It sure will not be a KitchenAid!
Published: November 17, 2018
Jeanne of Charlotte, NC
Source: consumeraffairs.com

My wife and I purchased this KitchenAid KUDP01DL dishwasher to replace anot
My wife and I purchased this KitchenAid KUDP01DL dishwasher to replace another that was 16 years old and working just fine as part of a remodeling project. How I wish I had it back now! KitchenAid feels that if your dishwasher is 9 years old, it is junk and should be replaced. I have spent $420 in repair bills in the last 1 1/2 years, and now I will have to spend another $156 in parts - I dont think so. This dishwasher has been an electrical nightmare and Im tired of it. We will not be purchasing KitchenAid products in the future!
Published: September 21, 2012
Douglas of St. Anne, IL
Source: consumeraffairs.com

I bought a KitchenAid dishwasher (Model: KUDS30IXBL) and within a couple of
I bought a KitchenAid dishwasher (Model: KUDS30IXBL) and within a couple of months, I noticed that the side air vent was damaging the wood cabinet and the drawer next to it. I called KitchenAid customer service and was told that there was nothing they could do about it because, according to them, the dishwasher was functioning properly. I called the store where I purchased it from and they sent out a couple of installers who looked at the damage and said,I knew this was going to happen when I saw the side air vent design. They took a couple of pictures of the damage and said that they would let their boss know. I have been waiting for two weeks and no word yet from them.
Published: December 5, 2011
Louise of Omaha, NE
Source: consumeraffairs.com

Purchased Stainless Steel Kitchenaid (Whirlpool Corp) dishwasher 2015-07-29
Purchased Stainless Steel Kitchenaid (Whirlpool Corp) dishwasher 2015-07-29 at the Brick. Total cost including extended 5 yr Trans Global Warranty, delivery and taxes $1350.34. Starting in early 2020 the Dishwasher intermittently stopped dissolving soap which would fall to the bottom of the tub undissolved and stopped drying the dishes which we ignored until May 2020. Called Trans Global many times to solve this problem. They made 3 repairs that included 6 visits from their repair man because he comes with no repair parts and orders them after each visit. He made adjustments and even said he changed the control circuit board. Which did not solve the problem.I finally took a whole Saturday in Jan 2021 and figured out how to read the cryptic service sheet provided with the machine and got the control board to give me the error code readout (with help from Google). Error code 8-2 (8 LED flashes followed by 2 LED flashes) ....check wash pump! Sure enough the bushings that hold the water pump shaft are worn down causing the wash pump to draw high current and stall periodically. Simply put, bad material choice for the bushings by the designers! (Also the rubber tubing & seals and plastic parts of the dish racks are breaking down - also bad material choices). Or was this stainless steel dishwasher designed to fail at 5 years? So the cost in Canadian dollars from Whirlpool Corp. for the repair parts (as the unit is now out of extended warranty) is: 1. W10529163 Wash Pump - Motor $291.77 2. W10445975 Rubber Elbow and 2 Clamps 92.653. W10538166 Rubber Sealing Grommet 33.73Total cost (shipping not included) $418.15 You would think that if the designers made errors they would supply these parts at cost... maybe $75.00??? Basically the cost of repairing this machine is not a good investment as a new one can be purchased for $600. Right now we call this unit our $1350 towel rack! I recommend that people do not support Whirlpool Corp or any other brands associated with them with repeat purchases, I will not.I also wonder if Trans Global Warranty Corp. is complicit in not replacing the pump under warranty because they are well aware of the exorbitant cost of these parts. The sad thing is that this stainless dishwasher that should have lasted at least another 7 or 8 years will end up in the dump. Also I will need several trips to an appliance store to buy a new unit shipped all the way from Korea or Germany.
Published: January 10, 2021
Ron of Waterdown, ON
Source: consumeraffairs.com

Since Whirlpool stock is way up in price, might be a good time to sell...or
Since Whirlpool stock is way up in price, might be a good time to sell...or short the stock...After owning Maytag for 4 years and having a manufacturers defect they made me an offer I could not refuse and I bought a new top-of-the-line KitchenAid dishwasher on 6/2013. I am real happy with the performance. Its quiet... cleans great so far. The bad news is that a thousand dollar dishwasher should not have such a poorly designed upper basket. The wheels just broke and several expensive pieces of glassware fell out and broke. Ask me if I am angry...LOL. After reading the many complaints on the design and quality of the parts used and that most have experienced the same problem I urge everyone to call Whirlpool corp. at Corporate Office Headquarters HQ: Address: 2000 N. M-63, Benton Harbor, Michigan 49022-2692 USA, Corporate Phone Number: 1-269-923-5000, and ask for the Office of the President and complain. The cost of repair with service is over a 150.00 but if youre handy you can fix it better than new for under $2.00.
Published: February 9, 2015
r. of Wheeling , IL
Source: consumeraffairs.com

The repairman came and opened the back of the oven and realized that there
The repairman came and opened the back of the oven and realized that there was a fuse (?) that hadnt been pushed in during the assembly and then thought this would be the resolution but the self clean feature scrolled across still saying, feature not available. So next the repairman felt that there must be a computer issue with the stove so he ordered a new panel after speaking to the engineers at Kitchenaid and the next time he came he installed the new one and again the self cleaning feature wasnt available. The repairman had spent at least two hours of time at my place on the two visits he made and I was stressed with what my bill was going to be. He left my house not knowing what to do next and told me he was going to speak with Kitchenaid on my behalf as something was extremely wrong with how this stove was working or should I say not working. I got a telephone call later that afternoon from the repairman who told me that the engineers at Kitchenaid had found what they thought was the problem. Apparently if the power to the stove is interrupted as in unplugging the stove (which was done each time the repairman did anything to the stove) or a power outage, the stove goes through electronic checks to prevent damage and will not self clean for 10 minutes after the power has resumed and will say the feature isnt available. This is not written in any manual, and apparently it was found by the engineers in a small written place in their information. This was a new problem they hadnt ever encountered because obviously no one has come in from a power outage and started cleaning their stove within 10 minutes of the power coming back on.In the end, it looks like the fuse that hadnt been plugged in was probably the culprit and the repairman didnt know to wait for 10 minutes after repluging in the stove to test the feature. Kitchenaid paid the entire repairman bill...my stove is working perfectly now. I can imagine that in the future that the repairmen will be informed off this 10 minute wait period, or that it will be written in the manuals...what a headache to resolve a simple issue but Im happy now with my stove and with Kitchenaid.
Published: January 1, 1970
Corinne of Nepean, ON
Source: consumeraffairs.com

We bought two high-end KitchenAid dishwashers. After 7 months, the seal aro
We bought two high-end KitchenAid dishwashers. After 7 months, the seal around them both kept coming out, leaking water all over my floor. We had a repair man come out and fix the problem. He replaced the seals and said it would be fine. Now, they are just 3 weeks over the 1-yr warranty and the problem is happening again. We just had them fixed 2 to 3 months ago. We contacted KitchenAid. They will not fix it unless we buy their extended warranty for $254 or they will come fix it for $129 just to show up and more for the parts! Its unbelievable that they set us up! They did not fix it, just delayed the problem until we would have to pay more money! I would never recommend buying their products! Very poor quality and extremely poor service! We spent thousands of dollars on these products. Dont make our mistake. Steer clear!
Published: June 25, 2012
Lyn of South Lyon, MI
Source: consumeraffairs.com

The glass window on my two-week-old KitchenAid Superba double oven with con
The glass window on my two-week-old KitchenAid Superba double oven with convection exploded last night during the cleaning cycle. Glass flew out all over the floor, clogged the vents of the oven, and terrified me. Thankfully, I was home and able to turn off the unit before anything else happened. Now, I am afraid to replace this with another KitchenAid, especially after seeing these other instances of glass doors shattering.
Published: January 6, 2012
Ilene of Chestnut Hill, MA
Source: consumeraffairs.com

We purchased a KitchenAid refrigerator KFXS25RYMS and had it delivered to o
We purchased a KitchenAid refrigerator KFXS25RYMS and had it delivered to our summer home in Wildwood NJ. The thing never made ice and after having 4 visits from 2 different service companies the summer ended still without making ice. We called them back the next spring (house was winterize during winter months) and guess what? The warranty had expired. I had to buy a separate ice maker (not KitchenAid) so we could have ice. Now this year it has water coming from bottom. We called different service company and it needs a heater!!! My advise would be never buy a KitchenAid.
Published: June 1, 2015
Jerry of Wildwood, NJ
Source: consumeraffairs.com

We purchased a KitchenAid dishwasher Model KUDS30CX. The first one didnt wo
We purchased a KitchenAid dishwasher Model KUDS30CX. The first one didnt work right and we were within 30 days so we exchanged for the same thing, thinking it was just a fluke - worst mistake ever! The second one was repaired over 8-10 times. Finally, KitchenAid replaced it with the same thing. Now Ive had this one for 2 months or so and after my last cycle, the dishwasher wont stop running. It showed clean and was done but kept making noise.It would stop then start, stop then start. I tried to cancel the cycle. Then without any lights on or anything, it kept starting and stopping. The only way to completely get it to stop was to unplug. So once again I have no dishwasher. I will have to take time off work for the serviceman. This model should be completely recalled and customers given full refunds for the amount of hassle involved.
Published: March 25, 2012
Candy of North Royalton, OH
Source: consumeraffairs.com

Upon baking a heavenly apple pie for desert, (we live in the Okanagan Valle
Upon baking a heavenly apple pie for desert, (we live in the Okanagan Valley of BC) the well stuffed pie spilled over during baking. After the range cooled off, we set the self clean oven on. The next day, we proceeded to wipe the residue with a damp cloth and we noticed that the oven base was badly pitted. We reported this damage to the manufacturer (1-800-807-6777) and it went on deaf ears. Our range is only four months old. Burnt sugar will pit all porcelain surfaces, we were told. That is not so!! We have never experienced damage to our porcelain ovens from other manufacturers. Our VIP SUPERIOR PROTECTION PLAN also will not cover this situation. We would not recommend Kitchen Aid Ranges. We would appreciate a settlement.
Published: March 5, 2015
Ernie of Kelowna, BC
Source: consumeraffairs.com

I have a KitchenAid Model KHHC2090SSS-2 Architect series. I have an extensi
I have a KitchenAid Model KHHC2090SSS-2 Architect series. I have an extensive experience with concerns regarding this model. I replaced it once under warranty because it was arcing, and finally died completely. A year later, the microwave began to start on its own. There is nothing like walking into your kitchen and finding out the your microwave started it, set the cook time for an hour, and had already been running for 6 minutes. I called KitchenAid, and they immediately sent me to their safety department. They offered to fix it free of charge. Well, 4 months after being repaired, it started doing this again. After investigating this more, I have learned that KitchenAid has this problem, and Consumer Reports did an extensive investigation. Other models are involved. Fires have occurred. Buyer beware - these microwaves are a huge safety hazard.
Published: September 27, 2013
Cindy of Vancouver, WA
Source: consumeraffairs.com

4 1/2 year old KitchenAid dishwasher had issues under warranty, now top rac
4 1/2 year old KitchenAid dishwasher had issues under warranty, now top rack adjusters and top rails are failed. Whirlpool will warranty the rack but not the junk that is engineered to break. We spent 300 to fix that then the unit started to leak. Now the whole thing will go to the dump to join all the other appliances built to last 2-5 years. We had issues with Kenmore brand as well and never entered a Sears store again. The same will apply with any brand Whirlpool makes from now on.
Published: April 24, 2018
Claude of Saskatoon, SK
Source: consumeraffairs.com

Purchased a Kitchen Aid side-by-side refrigerator as part of a new home pur
Purchased a Kitchen Aid side-by-side refrigerator as part of a new home purchase. Everything was fine for the first year but then the lights in the refrigerator and freezer began going out. I called Kitchen Aid and they scheduled a service repair. Two lights were replaced (at no cost to me) and about 3 months later, the same issue came up again; no lights. Again I called Kitchen Aid and they sent out the same service repair company and they again replaced two lights (at no cost to me). Now, 4 months have passed and the lights are out again in both the refrigerator and freezer.I called Kitchen Aid a third time and they said the refrigerator was out of warranty and I was on my own even though they didnt fix the problem when it was under warranty. I believe the LED light panel needs to be replaced costing several hundred dollars. Kitchen Aid quality is average at best and I would recommend not purchasing their product. My refrigerator retails for about $10,000, model KBSD608ESS, so I would expect much better quality.
Published: November 5, 2020
Frank of Carlsbad, CA
Source: consumeraffairs.com

Oven Model KGRS505XSS - Knobs on the front of the stove are dangerous. They
Oven Model KGRS505XSS - Knobs on the front of the stove are dangerous. They turn on with the slightest brush. Im glad I dont have small children living with me although my grandkids visit. My autistic grandchild turn on the burners but we were there. Recently my griddle knob locked in place and wont turn. I have an extended warranty with Lowes so we will see how that goes. I paid 1,700 for the stove plus 150.00 for the warranty. The stove is 4 years old.
Published: January 15, 2017
Marcia of Horton, MI
Source: consumeraffairs.com

I bought a KitchenAid dishwasher May 2013. HORRIBLE. Within weeks, problems
I bought a KitchenAid dishwasher May 2013. HORRIBLE. Within weeks, problems showed up. Wine glasses exploded in top rack, their shards damaging the engine. Food sticks and dries on dishes, requiring hand washing of ALL items first. Plastic mixing bowls melt in top rack. And that top rack, so flimsy, falls off its track at will. When I complained to KA, they said it was my tough luck and, because they dont replace their faulty products, that I should shell out more money for extended service. I did that. And wow, what a nightmare thats become! Horrible and rude technicians come out, late and almost always accusatory: dont use right detergent, dont use right amount of detergent. Today, the guy summarized, Youre having trouble because you dont know how to use a dishwasher. Time to cut my losses and frustrations and look for a reliable appliance, NOT KITCHENAID.
Published: August 6, 2014
Susan of El Monte, CA
Source: consumeraffairs.com

I had a lot of problems with the ice maker and freezer. There are only two
I had a lot of problems with the ice maker and freezer. There are only two of us in the home and the ice clumps together, ice cubes were not clear and I get freezer burn on packages. We are told it is because we open the doors too much???
Published: January 2, 2017
Jeanne of Vineyard, Utah
Source: consumeraffairs.com

Within the first year, the interior shell began developing cracks. It took
Within the first year, the interior shell began developing cracks. It took hours on the phone to get a satisfactory response from the company. Its been about 7 years now, and the repairman said ...it would cost close to $1,000 to fix, and that it isnt worth it since it will likely break again. Because they always do. I spent a pretty penny on KitchenAid because I was told they are top of the line. Well, I feel cheated out of $2,000.... I have to throw this refrigerator away that literally looks brand new!!! It is absolutely gorgeous, and having to wheel it to the curb is a gross obscenity!
Published: March 4, 2015
Steve of Central Islip, NY
Source: consumeraffairs.com

We purchased a new Kitchenaid refrigerator and double oven wall unit when w
We purchased a new Kitchenaid refrigerator and double oven wall unit when we moved into our new home March of 2010. We have had issues with the ice maker/water dispenser not working. The temperature Not staying cold. The veggie tray LID fell off. Now its dead! The repair man did not have an answer, he made many phone calls and theyve decided its the motherboard, which will cost us $500 and a week to get in. Well then it started working, then it died, right now its cooling. The Ice/water in the door was so gross - from water and ice? Theres no way to take it apart to clean. After months of trying to clean the black mold out of it, I finally found a hand held steam pressure cleaner to clean it. I WANT TO SAY THAT I HAVE A 30 YEAR OLD REFRIGERATOR in my garage thats still working. Its NOT a KITCHENAID! Then theres the double ovens, that are self-cleaning thats a joke. When I lock the oven to clean it, it blows a circuit and we have to call someone to fix it. The last time the guy said I wouldnt use it. Its NEVER worked, and that was the reason I bought it. BUT I have to clean the ovens by hand because the advertised self cleaning was just a lie. At this point I would rather buy a refrigerator that I can rely on. I tell everyone, Do not buy Kitchenaid. They are the worst appliances on the market.
Published: April 28, 2017
Len of Soddy Daisy, TN
Source: consumeraffairs.com

I bought a KitchenAid refrigerator in August 2010 for $1,500. From the begi
I bought a KitchenAid refrigerator in August 2010 for $1,500. From the beginning, it was freezing items on my top back shelf and shooting ice cubes all over my freezer. At this time, I am facing a $350 bill to fix the problem that has escalated to freezing everything in my refrigerator. I have called KitchenAid many times on this to be told I should have bought the extended warranty on my $1,500, 2 1/2 year product from a company that I trusted. In addition to this, I have been getting rust on the door for years now. I am very disappointed and will never recommend KitchenAid!
Published: March 1, 2013
Kim of Manchester, NH
Source: consumeraffairs.com

Bought this June of 2016. Looks great and worked great. Received the ultima
Bought this June of 2016. Looks great and worked great. Received the ultimate error code. PO flashed every 10 minutes or so. Fridge shuts down and restarts. Fridge and freezer parts stopped working correctly. Replaced the pantry Drawer UI PCB circuitry board and the harness attached as instructed by Whirlpool through an authorized repair facility. Six hours later, error code returns and there are no noticeable changes. Had the evaporator motor replaced at a follow-up date, as the original part was wrong that was shipped. This cooled the fridge and freezer correctly, but the PO error code returned.$800 later, tech support at Whirlpool has 2 or 3 more ideas as to what else it could be. The fridge is out of warranty and customer support can only offer me $75 to help for the $3,500 spent. My 14-year-old Conquest fridge by Whirlpool in the warm garage is working better and has only cost me $45 in parts since new for a new fan motor. The design problem is that there is a circuit board under the water dispenser, and no way to keep any leaking water from frying the circuit if that was ever a problem. Im hoping the next dart we throw hits the problem(s) and fixes the issue.
Published: July 9, 2019
Armando of Pahrump, NV
Source: consumeraffairs.com

Moved into a new house in 2017. It is 2020 and the dishwasher is leaking fr
Moved into a new house in 2017. It is 2020 and the dishwasher is leaking from the motor. Repair person come in and told us he is not able to find the part. Called Kitchen Aid and they basically told me too bad the washer is broken. Man-made things break. Would never buy a Kitchen Aid product again. Lousy workmanship and customer service is of NO help.
Published: December 2, 2020
Rudolf of Fort Mill, SC
Source: consumeraffairs.com

$6ooo KitchenAid fridge doesnt work--again. Twice in less than 2 years, it
$6ooo KitchenAid fridge doesnt work--again. Twice in less than 2 years, it just stopped working. Everything stopped. First time had it repaired for over $800. Thinking of replacing it with a model I can afford to replace every other yr. Why has KitchenAid gone straight downhill? Or did I get a Frigidaire in disguise? No one I know would take a Frigidaire. They used to be the best lol.
Published: April 7, 2014
Mary of Childersburg, AL
Source: consumeraffairs.com

We purchased a KitchenAid wall oven KEBS107SSS in March 2012. This oven doe
We purchased a KitchenAid wall oven KEBS107SSS in March 2012. This oven does not turn off and just keeps hot air blowing into the kitchen for at least an hour or longer after pushing the off button. The sales person at the high end appliance store we purchased it from said to turn off the power to the oven, which we did as it had a dedicated breaker switch. Then the oven just latched automatically, wouldnt open, and had a nice error message on the screen. Took the repairman over two weeks to get the part to fix the latch as he said that was the problem.... thats why the oven doesnt turn off efficiently??? I cant get anyone from KitchenAid to even answer my phone calls and I truly dont think the repairman has a clue as to why this oven wont turn off. Do not buy a KitchenAid oven. We are so disappointed in this appliance, but cant afford to get it replaced. Stuck with it, but it will probably completely break down in the next two to three years.
Published: April 5, 2014
S of Petaluma, CA
Source: consumeraffairs.com

KitchenAid Superba double oven dies every time we try to self-clean. I told
KitchenAid Superba double oven dies every time we try to self-clean. I told my wife not to try it today. She did and it died after the cleaning cycle had been on for about an hour. Now we are looking forward to getting a Sears repairman out to our house, which is in the country, and will cost us at least a few hundred dollars, again. We are not really very happy with KitchenAid. We bought all KitchenAid when we built. What a mistake. I really thought KitchenAid was a good brand. I see on the internet that lots of folks have had self-cleaning shutdowns and KitchenAid will do nothing. Anyone have any ideas about what to do? Class action?
Published: January 4, 2012
Eddie of Paradise, TX
Source: consumeraffairs.com

KitchenAid Refrigerator/Freezer, Model: KFFS20EYWH00 - Purchased in 2012, t
KitchenAid Refrigerator/Freezer, Model: KFFS20EYWH00 - Purchased in 2012, this model has double doors and a freezer drawer below. The gaskets on the doors include, at the lower inside edge, a flange. I dont know its purpose. In this instance, the flange on the right-hand door became torn simply from opening and closing the doors. We contacted a repair person, who collected the $95 price and ordered from KitchenAid a new gasket, but KitchenAid no longer offers it in white (like the original) so we had to accept grey. When it arrived he came to install it. It was about 1/4 inch too short in the length. We thought it was his error. We researched and found the gasket online, but also talked to a KitchenAid rep who agreed wed found the right one, so we ordered it. It came; it was exactly like the one ordered by the repairman- just a little too short. We returned it, with a letter (one copy sent with the return, the other mailed directly). We have heard NOTHING from KitchenAid. Its strange and frustrating that they arent making a replacement gasket in white, but a lot stranger and more frustrating that they offer a so-called replacement that isnt the right size.
Published: November 23, 2014
Margret of Greeneville, TN
Source: consumeraffairs.com

3 years ago we bought a new KitchenAid energy star KUDC101XSS. It has never
3 years ago we bought a new KitchenAid energy star KUDC101XSS. It has never worked properly ..The washer completes its cycle only 1 time out of 10. The 1st month that we owned it, Sears Appliance Repair came to fix the problem. Completed the cycle a few times and then back to cutting off mid cycle. Repair call #2: same result. Finally, a new Mother Board was installed. Even with a new control board (new brains) the machine continues to cut off before the soap has dissolved. We then signed up for the extended warranty and when the repairman came out again the $$$ coverage of our contract was used up. For 3 years, weve have to hit the resume button several times during the cycle or cancel/drain and then restart the cycle. It still will not complete the cycle and never dries the dishes. Recently, Sears had the nerve to call to renew our extended warranty. We have decided that when it completely stops operating, well just throw it off the back and watch it roll down our back hillside. If a class action lawsuit is ever begun against KitchenAid, we will certainly join the ranks.
Published: July 20, 2014
Doug of Mills River, NC
Source: consumeraffairs.com

We purchased Made in USA Kitchenaid Refrigerator!!!! 1st 2 years very good
We purchased Made in USA Kitchenaid Refrigerator!!!! 1st 2 years very good But Never again!! Purchased is 8-2017 and starting 9-2019 we have have 4 service calls. Frogs not staying cold 49 degrees. Freezer is OK. The guy comes out Replaces parts computer boards. Lights on and on then it works great. 45 days later 12-10-2019 fridge is 49 degrees again. I want it replaced. Kitchenaid no it’s up to your extended warranty Company!!! Don’t Buy USA. POS. I won’t again!!! I will buy The cheapest pile of crap made Somewhere. It will work better than this $2500 pos.
Published: December 23, 2019
Paul of Queen Creek, AZ
Source: consumeraffairs.com

We purchased the KitchenAid Dishwasher with built-in water softener not las
We purchased the KitchenAid Dishwasher with built-in water softener not last summer, but the previous one (less than 2 years ago). A few weeks ago, we were sitting in our family room when we noticed acrid smoke pouring out of the dishwasher, and an electrical popping noise (shorting). We ran and turned off the power at the breaker box. Sure enough, the control panel was smoking and completely dead. Thankfully, we were in the next room in our open concept home or this could have turned into a major fire. We paid almost $1000 for this dishwasher, hoping that the better model & water softener would mean it would last longer. Do NOT buy this dishwasher as it is UNSAFE to have in your home. We walked away from the Whirlpool brand over this, after many years of brand loyalty to Whirlpool and its family of brands.
Published: June 7, 2015
M of Ballwin, MO
Source: consumeraffairs.com

We purchased our top of the line Kitchenaid Gas Range/Oven in 2019. When we
We purchased our top of the line Kitchenaid Gas Range/Oven in 2019. When we use the locking mechanism to lock the electronic panel on the top, it seems to work properly on the oven but it does not lock the range. As a result there have now been many times we brush by the knob for the gas range and it will begin leaking the gas without the ignite. This has happened numerous times even when my cat walks by, or we brush by the stove, unloading groceries. The knob turns slightly and the gas begins to leak. At one time we had the whole room fill up with gas bc we did not know it was on (we believe our cat must have brushed by) and the 12X24 room was filled with gas. I am working with the warranty team but this is a big safety concern for my family of 4 plus 2 pets.
Published: March 2, 2021
DJ of Kansas City, MO
Source: consumeraffairs.com

Three years ago we began a major home renovation. The changes lead to us pu
Three years ago we began a major home renovation. The changes lead to us purchasing all new kitchen appliances. We bought all KitchenAid as we had great success with their product in the past. Our new dishwasher has been a horrible experience. Soon after purchasing the motherboard stopped working and was replaced without incident. That lasted a short time only this time we had a major water leak onto our new engineered hardwood floor. The service attendant came as scheduled only to find that he did not have the required parts. He also informed us there had been a recall on our unit. We rescheduled and it was repaired and the recalled parts were replaced.Recently the new motherboard started to malfunction again and we have water on the floor yet again. This time we discovered that it has been leaking for sometime and our new cupboards have been damaged. The leak was not visible because the unit is built in and installed as designed. We have taken several days off work to meet with the technicians but when the time off is factored in we could have purchased a couple of dishwashers. I am really not comfortable with the unit and am not sure what to do about it. The extended warranty expires in March 2015.
Published: November 6, 2014
Jerry of New Lowell, ON
Source: consumeraffairs.com

Bought all new matching stainless steel KitchenAid appliances (dishwasher,
Bought all new matching stainless steel KitchenAid appliances (dishwasher, stove, refrigerator, microwave/convection oven) about one year ago and have been very disappointed with the lack of quality and performance in the stove and refrigerator from the start. Thought KitchenAid was a top brand but obviously not any longer. The pieces look sharp in the showroom but buyer beware! The stove - glass top scratches easily, requires extensive cleaning/buffing after every use, the self cleaning oven feature really does not work at all, takes forever to preheat the oven. The refrigerator - cheaply made vegetable bins that fall apart (front panel comes off), water filter needs to be replaced almost monthly. The dishwasher is the only appliance I have no major complaints for. Very quiet and does a good job on plates, glasses, and silverware (wash pots by hand). I regret not updating the GE Profile appliances I replaced with this purchase.
Published: November 26, 2018
Donna of Palatine, IL
Source: consumeraffairs.com

KitchenAid Model #KUDS30IVBT, 4 cycles, 6 options Architect SeriesII. I res
KitchenAid Model #KUDS30IVBT, 4 cycles, 6 options Architect SeriesII. I researched to find a dishwasher with a few upscale options at a reasonable price ($700). I also wanted the silverware rack separate & not built in to the dishwasher itself. This gives me heavy duty, normal, light/China & rinse only options. I also have a Pro scrub for those dirty pots & pans, a Sani-rinse, a high temp scrub, heat dry, and a 4 hr delay.
Published: January 8, 2016
Suzanne of Saunderstown, RI
Source: consumeraffairs.com

I purchased this dishwasher about 5 years old based on the BEST BUY rating
I purchased this dishwasher about 5 years old based on the BEST BUY rating from Consumer Reports. What a mistake. I have had at least 4 issues with the left side of the top rack coming off the rails or leaning which causes the dishwasher not to start. The first time it happening the dishwasher was under warranty and the service guy said that this happens often with this model. Why has KitchenAid not recalled this machine?
Published: May 19, 2016
Debbie of Centreville, VA
Source: consumeraffairs.com

NEVER BUY A KITCHENAID REFRIGERATOR!! EVER!! My refrigerator has not worked
NEVER BUY A KITCHENAID REFRIGERATOR!! EVER!! My refrigerator has not worked since my install in July, 2019. Multiple service calls with no resolution. When I call I am put on hold for an average time of 30 to 45 minutes. Today on a 53 minute wait, when I connected they transferred me to the dept. responsible for my exchange and now it says a 75 minute hold. Customer service people have been nice and pleasant, but the company as a whole has a real issue and are understaffed. In addition, when I call to discuss the issue they just want to sell an extended warranty. I paid over $3,800 for the refrigerator, so expectation would be that it would work and be a good product. IT IS NOT!
Published: January 27, 2020
Megan of Leawood, KS
Source: consumeraffairs.com

I bought a kitchenaid 3 years ago because I thought it was an elite applian
I bought a kitchenaid 3 years ago because I thought it was an elite appliance brand. Little did I know this would be the biggest nightmare. I have in the last 3 years have had the refrigerator replaced 2 times. The last was replaced in April and then has once again gone out on me. A refrigerator full of brand new COSTCO groceries completely spoiled. Over $300 of groceries and I was offered $75. To top off the inconvenience of having spoiled food with 3 children they can not fix it for another 5 days. So we are over a week now without a refrigerator and a trash full of groceries. Beyond frustrating!!! Only wishing we could just have our money returned to us or yet replace it with another refrigerator that is not the same or like the same model we have been given.
Published: July 18, 2016
Cynthia of Oxnard, CA
Source: consumeraffairs.com

I recently purchased the KitchenAid gas range with Aqualift technology. Pri
I recently purchased the KitchenAid gas range with Aqualift technology. Prior to this I had a Frigidaire self clean model that worked like a charm in all of its years. Had I known that Aqualift was in no comparison to the regular self clean I would have saved myself money by purchasing one without it. Very disappointed.
Published: January 1, 2019
April of Welland, Canada
Source: consumeraffairs.com

I purchased a KitchenAid side by side with french doors and an in-door ice
I purchased a KitchenAid side by side with french doors and an in-door ice maker. It retailed for around $3,000 and is by far the worst appliance I have ever owned. Periodically it runs very noisily. If the refrigerator door is left open for more that a brief moment, the ice in the bin begins to melt and fuses together and must be dumped. I have replaced the ice maker four times in the six years I have owned this refrigerator. Ridiculous for any unit but especially one in this price bracket. I attempted to contact customer service to discuss the fourth replacement of the ice maker but simply received a form letter indicating that they have no obligation once the warranty runs out. With all the other manufacturers available, select from one of those!
Published: July 7, 2016
Robert of Flower Mound, TX
Source: consumeraffairs.com

We spent $6000.00 for a built-in side by side 48 inches refrigerator. Nothi
We spent $6000.00 for a built-in side by side 48 inches refrigerator. Nothing but trouble with the ice machine. First, it froze up soon after purchase. They sent a appliance person out. He said just break up the ice. How stupid was that? The next appliance person, the water is leaking into the motor of the ice dispenser freezing it up. When exposed, you could see all the frozen ice. A lot of it. No wonder the motor wont work, it was frozen up. When the new part came, it had a new part with it. This rubber washer was to stop the water from going into the motor and freezing it again. Now these motors are not cheap. So this was a design flaw. Here we go again: same problem even with the new rubber washer. It’s frozen up solid. It makes a lot of ice you just can’t get it out of the dispenser. I am sure there are a lot of people that have this same problem. This started before the warranty was out. This is a two years and 9 months appliance. There’s trouble with the ice maker all the time. They just tell you your warranty is out even though they made a flaw in the ice machine design.
Published: December 29, 2011
Audrey of Peoria , AZ
Source: consumeraffairs.com

After 2 years my KitchenAid Dishwasher model #KUDC10IXBL2 needed a new circ
After 2 years my KitchenAid Dishwasher model #KUDC10IXBL2 needed a new circuit board replacement. We had an extended service contract - great you would think, but not so. After replacement, we had water leaking from the dishwasher. Now my hardwood floors are lifting and I have bowls under the door to catch leaking water. This is after numerous repairs of the gasket. KitchenAid does not take responsibility for damage done to your personal property. KitchenAid also contracts with a repair company called A&E. A&E gives you a time frame for repair between 8 am and 5 pm, so to say the least we have lost out on vacation time as we need to take a day off for repair. Each time the repair guy comes additional damage is done - most times they forget to have ordered the necessary parts, so need to reschedule to come back out. This last time I phone KitchenAid who told me the service guy could deem the appliance a lemon, however the service guy told us they would not allow him to do this. A&E has put into repairs on this dishwasher over $800 and we paid $535 for the item. Last week A&E came out again, it ran well before they left. The next day I went to run the dishwasher and bolts popped off and the unit gushed water. Seriously! My recommendation would be research your product well, not purchase a service contract through KitchenAID and ask if the service repair company contracted with is A&E. Bad experience and the poorest customer service ever!
Published: August 26, 2014
Alicia of Loudon, NH
Source: consumeraffairs.com

After 13 months (really several months before that) fridge was not cooling
After 13 months (really several months before that) fridge was not cooling properly, ice building up behind drawers, ice maker wont make ice most of the time. So far we have spent over $1400.00 on repairs and again it is not cooling properly. I will never purchase a KitchenAid again. Very disappointed. Model is French door purchased in August of 2013 - KFIS29PBMS. It seems this is a defect in the product if others are having the same issues.
Published: September 3, 2015
Cheri of Dunedin, FL
Source: consumeraffairs.com

Ice maker, refrigerator freezes food - I called to have both problems fixed
Ice maker, refrigerator freezes food - I called to have both problems fixed, they told me they cant believe fixed, the fridge is too old. My Side by Side was bought as a package deal with a stove, which I just got rid of, and a dishwasher, that is also defective. We will never buy this brand ever again. Was bought in 2000.
Published: June 27, 2015
Linda of Maple Shade, NJ
Source: consumeraffairs.com

I have owned this KitchenAid DishWasher mod KUDS301xwh8 for only 3 years an
I have owned this KitchenAid DishWasher mod KUDS301xwh8 for only 3 years and today I find out I need a new motor plus a motherboard. When I called into KitchenAid for the repair scheduling, after I gave them this model number, they immediately offered me a one year warranty deal for more than 350$ which would cover the service call and all costs plus another year on a warranty. I thought that was odd to offer that right out of the gate and right after the model number, SO now I know that this model is a lemon and they have replaced motors on it so they offer this coverage to prevent fights from consumers. So now I will file an official complaint and request a new dishwasher plus I am canceling the payment of the warranty on my credit card as this is fraud on their part. DO NOT BUY THIS BRAND... I have owned many dishwashers in 50 years of homeownership and never had any of them as much as need a service call in over 14 years of owning them but I never owned a KitchenAid and this one cost me more money than any other brand I ever owned. Guess you dont get what you pay for.
Published: June 1, 2016
Beverly of Venice, FL
Source: consumeraffairs.com

I had the worst experience ever! My refrigerator has not worked for 10 bus
I had the worst experience ever! My refrigerator has not worked for 10 business days already. They changed all parts but still its not ready to do anything. I have no working refrigerator without food and I have 2 kids.
Published: October 13, 2011
Sharmila of Duluth , GA
Source: consumeraffairs.com

My dishwasher is 1 1/2 yrs old and had electronic problems, wheel broken in
My dishwasher is 1 1/2 yrs old and had electronic problems, wheel broken in both trays and now it leaks from the door KITCHENAID MOD KUDS301XBL1 and I would not recommend you buying this make. 13 months after I purchase problems are on going. Be aware and compare. I previously own a kenmore from Sears and had it for 13 yrs and never had problems. Never... for your information on your next purchase.
Published: November 11, 2013
Michel of Ont, ON
Source: consumeraffairs.com

I bought an Architect II Series Electric Range with convection oven in earl
I bought an Architect II Series Electric Range with convection oven in early Sept. 2014. Ive had KitchenAid dishwashers in the past so I was really excited to see this stove. I figured the dishwashers were always a winner so the stove would be too! I came home, did some research on the Internet and was please with what I read. Guess I should have done more extensive research because here I am waiting for an authorized repairman to come take a look at a totally non-functioning convection oven. Like others have commented, all I get now is Feature Not Available and error codes that dont display long enough to record them on paper. Thanksgiving 2014 was the first time I really put the stove to work--using both the cooktop and oven simultaneously. A few days before the holiday, I was baking pies (one at a time)--had the oven on 400 degrees and mid-way through it just shut off, but the panel would not allow me to use either the start or stop button. That was the first time I threw the breaker--waited the 60 sec. before turning it back on, and that worked. But...in my mind, I figured the problem would occur again. Sure enough, the following Saturday with 12 people waiting for dinner, the oven shut off and never would restart even after throwing the breaker. Cooktop works, but now I see, after reading all of the reviews, that this is a known problem that KitchenAid refuses to acknowledge or take care of. Now Im gathering evidence and will pursue the matter further with both KitchenAid and the store where purchased. At least I can encourage the store not to sell this product.
Published: December 3, 2014
Sharon of Arden, NC
Source: consumeraffairs.com

What does a nearly $3k buy you nowadays? A refrigerator that will cost you
What does a nearly $3k buy you nowadays? A refrigerator that will cost you another 1k in floor damage. If you are lucky enough to sleep through the gunshot popping noise, the icing up, and the leaky door will get you. The freezer door must now be held in closed position with dog food been pinned up against it.
Published: December 12, 2017
Roderick of San Diego, CA
Source: consumeraffairs.com

We have owned the KERS306BSS range since March of 2013. On balance, we like
We have owned the KERS306BSS range since March of 2013. On balance, we like the design of the range and its features (except the AquaLift cleaning feature which, like others have reported, does not clean well). During this time, we have had five instances of a repetitive problem of the range unexpectedly turning itself completely off. This has happened both while using the range and while it is not in use. KitchenAid FAQ advises customers to turn the power off, wait a minute, and turn the power back on in an effort to reboot the system. After doing this, however, only one of the features (oven or surface units) starts working again. The range has been serviced after each of these instances and works correctly for another few weeks, or maybe a month, and the problem repeats.KitchenAid initially would not refund our money and only offered a replacement unit. When we did not receive delivery confirmation, we attempted to follow up. We were told delivery had been delayed to February. Then, we were told replacement units were not available and given instructions on how to fax in an application for a refund. We told we would receive a confirmation. We did not. We will post our additional progress at resolving this complaint.Overall, our experience with KitchenAid Customer Service personnel has been very poor. Each time you call you get a different person who has a hard time locating your previous calls. The first time we called the Product Exchange Group we were assigned a contact person who said we should call her for any questions. Unfortunately, we could never reach her again and other customer personnel did not seem to know her.
Published: February 14, 2014
Michael of Rapid City, SD
Source: consumeraffairs.com

March 10, 2016 we bought a Kitchen Aid dishwasher from Home Depot. The earl
March 10, 2016 we bought a Kitchen Aid dishwasher from Home Depot. The earliest they could install was March 15. The installers stated the hole was too tall and we needed to remove the tile to shorten it; yes there was a dishwasher in the hole so why couldn’t this one fit? March 23 the second installer arrived, opened the dishwasher and said Your gasket is damaged. You need a new gasket. The gasket around the dishwasher had a large hole and a tear. After many phone calls and much discussion Home Depot stated the dishwasher would be replaced by Kitchen Aid/Whirlpool this week. During all this nonsense, starting March 10, we stated repeatedly we are having 40 people in our home on April 2, we must have this installed. Of course, no problem, you will have a dishwasher before April 2. March 31 arrives, no dishwasher. A representative came out to check that the dishwasher was really damaged. We call Kitchen Aid and speak to a manager, “oh well we just got notified of this on 3/29 there is no way we can get it to you this week.” I assume this is not true because to get the dishwasher replaced the permission had to come from Kitchen Aid March 23. Needless to say after many, many phone calls and 3 service calls I still do not have a dishwasher. Buy from Home Depot & Kitchen Aid/Whirlpool at your own risk.
Published: April 1, 2016
Patricia of Richmond, TX
Source: consumeraffairs.com

We purchased a new KitchenAid KSC23C8EYY for $2600 at the end of Jan. The i
We purchased a new KitchenAid KSC23C8EYY for $2600 at the end of Jan. The ice maker didnt make ice for the first 48 hours and then the water started coming on but not shutting off. This happened at night so we didnt notice it until the morning. This filled the freezer with a frozen waterfall of ice and spewed water all over my new kitchen floor and under the new dishwasher. I called Western Appliance to have them replace it since it was brand new and now was covered with ice. They had to send a tech out before they could/would do anything. So I waited 2 days and the tech said a valve was bad. They had to order it. Western Appliance finally agreed after much angry conversation to replace the refrigerator which they had to order. That was another 3 days. Now, 2 months later, the water dispenser and ice maker stopped working. The first tech from A&E that came out had to call Whirlpool service and they recommended that he replace the wiring harness that he had to order, 10 more days! The second tech from A&E that came out said it wasnt the wiring harness and found that the coil inside the refrigerator was iced over. He said to unplug it for 24 hours and it would fix everything. He said that we had left the door open and that was what started the whole thing. Well, this refrigerator door slams shut if you leave it anything less than 90 degrees open, so it is not at all possible that we left the door open. I told the tech that he needed to find the problem that was underlying the frozen coil before I would agree to unplug the refrigerator for 24 hours thawing out all of my food. He said that was what the Whirlpool Service Center was recommending.I called KitchenAid service again and explained my concern and told them they still needed to fix the problem. They agreed to send out another service company. J&H came prepared. They brought their own towels, a cup to test the water dispenser, a floor protector, and a steam generator to defrost the coil. Yipee, someone who actually knows what they are doing! They diagnosed that the two thermistors that defrost the refrigerator and freezer were drawing different voltages. They are ordering parts and should have them in 3 days. Hopefully this fixes the problem. Im not sure that I would go the KitchenAid route again. But I understand that Whirlpool makes KitchenAid, Kenmore, and a few other refrigerators so I dont know how you get a refrigerator that wont have the same problem. I also understand that Samsung and LG have way more issues from the 5 technicians that I have talked to in trying to get a working unit.It seems like a lot of money for something that has had this amount of problems in the first 3 months of purchase. I guess this just reaffirms the old adage, Buyer beware! It sucks!
Published: April 17, 2013
Susan of Santa Clara, CA
Source: consumeraffairs.com

This dishwasher (KitchenAid Dishwasher KUDSO1FLSS6) is seven years old and
This dishwasher (KitchenAid Dishwasher KUDSO1FLSS6) is seven years old and I have spent more money than the dishwasher is worth. I wish that years ago I would have just bought a new and different brand dishwasher. The control panel has broken several times, the motor stopped working, the plastic utensil holders have melted and my dishwasher is not working again. I just had the panel replaced for close to $300 in February 2012 and the dishwasher does not turn on again! I also find that customer service is awful. I am waiting to hear a response from a representative but I wont sit by the computer. Another reason not to purchase a Kitchen Aid appliance is they use A&E Factory Service and they never show up. I think they are worse than KitchenAid. I had to have my refrigerator replaced several years ago because of a part flaw. I am done with KitchenAid products.
Published: June 20, 2012
S of Cresskill, NJ
Source: consumeraffairs.com

3000.00 KitchenAid (purchased in 2014) refrigerator truly a loud disappoint
3000.00 KitchenAid (purchased in 2014) refrigerator truly a loud disappointment. The buzzing sound from this fridge is so loud we can hardly hear each other talk. I have to crank the volume up on my tv to hear it. I can not afford to buy another refrigerator. This one is only just over a year old. Due to this experience my family has decided to never buy another KitchenAid product again. Our friends feel the same way. No one wants to waste their hard earned money on junk.
Published: July 15, 2015
Cindy of Red Deer, AB
Source: consumeraffairs.com

My KitchenAid dishwasher has delivered 15 years of good, loyal service with
My KitchenAid dishwasher has delivered 15 years of good, loyal service without any hiccups and I am grateful for this service. I would buy another kitchenaid dishwasher if and when my current one dies. It cleans pretty well, especially the bottom level and it is fairly quiet although I know more recent models are much quieter.
Published: March 5, 2020
Jackie of Boca Raton, FL
Source: consumeraffairs.com

We bought a top of the line KitchenAid refrigerator, including an icemaker,
We bought a top of the line KitchenAid refrigerator, including an icemaker, about 2 1/2 years ago when we rebuilt our home after a fire. It has a stainless steel door to match the other appliances in out kitchen. Initially, everything worked fine. More recently, the ice was melting in the ice maker and it was jamming. The door also has become damaged and started rusting. We didnt buy the extended warranty, so we had a repair person come to service the refrigerator. He replaced a part and recharged with some freon. The repair cost $500. The ice was still melting (about a month later), so we asked the repair person to come again. He said the compressor is faulty and has to be replaced. It would have to be shipped from outside the country and would cost more than $1,000 (plus labor!). We have decided to replace the refrigerator.
Published: August 27, 2020
Michael of San Jose, CA
Source: consumeraffairs.com

Our KitchenAid refrigerator (Refrigerator model KRSF505ESS) did not perform
Our KitchenAid refrigerator (Refrigerator model KRSF505ESS) did not perform in less than a years time. It was still under warranty, but the customer service experience with the Whirpool Corp. has been terrible. Hours on the phone... Appointments made for service were canceled in the headquarters. Never checked with the repair people. It has been almost a week that I have been dealing with the problem... Never want to deal with this company again! The fridge still is not fixed!
Published: August 2, 2017
Margaret of Laguna Woods, CA
Source: consumeraffairs.com

KSC23C8EYY02 - Bought new with all other KitchenAid appliances. Thus far th
KSC23C8EYY02 - Bought new with all other KitchenAid appliances. Thus far the dishwasher is the only appliance that has not given us problems. The refrigerator/freezer (less than 36mos. old) has stopped cooling for the second time. Their customer service folks are well trained and nice, but the product is terrible. And, if you have service done under warranty by their contracted service folks (in our case Alabama Power) dont take Freon leak as a problem answer and solution of replacing Freon. I am now on my second go round of throwing out a fridge of wasted food in the last 6 weeks. Only to be told it will be 6 days before they can come out.
Published: April 19, 2017
Jon of Auburn, AL
Source: consumeraffairs.com

The top shelf is not tilted enough to allow water on the bottoms of glasses
The top shelf is not tilted enough to allow water on the bottoms of glasses/cups to drain off, thus making it necessary to tip them over or put them in my dish drainer to dry.
Published: January 16, 2018
Susan of Pagosa, Colorado
Source: consumeraffairs.com

I am writing on behalf of my elderly mother. She purchased a KitchenAid dis
I am writing on behalf of my elderly mother. She purchased a KitchenAid dishwasher from Sears in July 2013 Model KUDL15SXWH5. After two years it leaked water all over the carpet and floor. The problem was the motor and clamp fell right out of the dishwasher. Sears said warranty is over. The repairs will be $300-$500. This is unsatisfactory. She should get a new machine or the repairs no charge from Sears and they should go after KitchenAid. Apparently there are a lot of unhappy customers and no way to contact KitchenAid!
Published: September 18, 2015
Susan of Heriot Bay, BC
Source: consumeraffairs.com

Model # KSRD25F Door Bin Holder: Today, I contacted KitchenAid in regards t
Model # KSRD25F Door Bin Holder: Today, I contacted KitchenAid in regards to my refrigerator door cracking from the bin holder and around the outside of the door. This is the part that is made to hold gallons of milk and jars that are glass. I spoke to **, the supervisor, after I was told that the bins are covered for lifetime, but the holder that they sit in would not be covered. I read the label on the inside of the door and I quote, KitchenAid is dedicated to providing quality engineered appliances that offer lasting value.” But thats just the beginning. “Our lifetime warranty on door bins is synonymous with long-lasting, worry free performance. This is what is right inside the door where you place the bins. I was told that I could purchase a new door by Ms. **. I asked how much the door would be as this could cause one of our children to get hurt. She came back to say the door is no longer available to purchase and that my only option at this point would be to purchase a new refrigerator. My refrigerator, at this point, is not long lasting and not giving me that worry free performance that they apply to the door. The bins were supposed to be designed to hold a gallon of milk, jars and two liter bottles. They lifetime warranty the bins that you put the items in, but not the holder that holds them in your refrigerator. If these fall from the refrigerator, they have the potential to severely injure the person retrieving the items from this refrigerator.
Published: June 20, 2013
Christina of La Mirada, CA
Source: consumeraffairs.com

We have a Kitchenaid KUDI01FLSS2 dishwasher. It came with the house we purc
We have a Kitchenaid KUDI01FLSS2 dishwasher. It came with the house we purchased six years ago - the unit was about 1 year old at the time. We have had constant problems: touch panel failed ($200), control board failed ($250), heater element failed which required a heater control board upgrade (design defect) ($250), chopper failed three times ($30 ea), door hinges failed, numerous plastic interior parts failed (all are overpriced), the door latch has a fundamental design problem (we have to use a clamp to keep the door from popping open in cycle). I am an engineer and was able to do all the repairs myself which saved hundreds of additional dollars. The dishwasher is a $1000 piece of junk. I would have scrapped in early on if I had only known!
Published: April 15, 2020
William of Lexington, SC
Source: consumeraffairs.com

I purchased a new KitchenAid model KUDL15FXSS5 for a house I moved into in
I purchased a new KitchenAid model KUDL15FXSS5 for a house I moved into in January of this year. It was professionally installed and seemed to be operating properly when I ran it with normal load of dishes. The dishes did not come clean. There was food still on the plates and silverware. Soap was still draining from the detergent tray. I was perplexed. To give some background, I had been living across the street from my new location for 2 years in a house with the same water supply (main), using a 10-year-old dishwasher, using the same Cascade liquid detergent (recommended brand), getting great results. The only new variable is the dishwasher. I tried again using the ProWash cycle, same results.I added the recommended rinse aid, same results. I took out the dishes and washed them by hand. I then tried the dishwasher again with another load of dishes, still not clean. I ran the sink water until it was hot then tried again, still no improvement. I went online to the KitchenAid site and submitted a detailed problem report but never received a response. I finally called KitchenAid, went through all the call center questions and set up a service call. The technician spent about 30 minutes running through diagnostics only to tell me that everything checked out. He suggested the problem could be hard water or my detergent. When explained that Ive been living in the neighborhood for two years, his comment was, Well, they dont make them like they used to.I asked about the heater since it seemed to me that the water never got very hot. He indicated that energy star compliance has reduced the heater output to the point that it may impact cleaning performance. Long story short, Ive used KitchenAid products for 40 years. They were a good brand. Current product performance is not acceptable. The company does not seem to care. I guess Ill go to Goodwill and try to find a good used one.
Published: January 24, 2013
David of Atlanta, GA
Source: consumeraffairs.com

Was told it was a self-clean oven. AquaLift is not a self-clean oven, Im to
Was told it was a self-clean oven. AquaLift is not a self-clean oven, Im told by the manufacturer. They were not willing to help me with anything. Would not recommend anyone to purchase KitchenAid dual fuel gas stoves.
Published: August 28, 2017
Deanna of Kamloops, BC
Source: consumeraffairs.com

Updated on 06/03/2020: In my last review from Sept 2018 I indicated that fr
Updated on 06/03/2020: In my last review from Sept 2018 I indicated that fridge was not repaired yet. In Oct 2018 the main circuit board was replaced for 2nd time. Fast forward to June 2020. Fridge is randomly shutting off all cooling and needs to be rebooted to work again. Service call indicated that main circuit board is faulty. Result is that fridge is going to the trash as Im not spending another dime on it. Following is what I have spent on this six year old fridge, which doesnt include a complete replacement of cooling system under warranty: 10/05/18-$570.65 09/12/18-$100.57 09/15/17-$303.97 08/31/17-$100.57 11/04/16-$404.2610/19/16-$100.57Original Review: Purchased 5 years ago. Constant problems including: 1/ Fridge not staying cold - year 1. Fan that pushes cold air to the fridge from freezer failed. 2/ Freezer not staying cold - year 2. Complete replacement of cooling system - under warranty. 3/ Constantly restarting - year 4. Fridge would shut down and restart many times per day. Sometimes it would show PO (Power Out) warning. Circuit boards replaced - not under warranty. 4/ Stopped making ice cubes - year 4. Replaced ice making unit - not under warranty. 5/ Constantly restarting - year 5. Not repaired yet. 6/ Flimsy shelving. Re-glued a number of internal drawers because they were falling apart. 7/ Noisy. Wasnt bad when originally purchased but after #2 and #4 repairs it got progressively worse and now sounds like a freight train running. I will never purchase another KitchenAid nor anything else by the manufacturer of KitchenAid.
Published: September 2, 2018
Rick of Canada
Source: consumeraffairs.com

I am so glad I came here to read the reviews as I have a decision to make.
I am so glad I came here to read the reviews as I have a decision to make. I purchased this model Kitchenaid dishwasher which was to be installed today. It didnt work. The installer said it was either the washer motor or the CPU. Im not technically inclined enough to know the difference. He took it back to the store and brought out another one. It didnt work either. The suggestion was made that there was a problem with my power and/or water supply. My Kenmore dishwasher worked for 20 years on those resources.Store tested the machines and found that they were both defective. I was offered the opportunity to have them replace the defective part or get full credit and choose a different dishwasher. My confidence level was very low and it seemed akin to buying a new car, but let us put a new engine in it first. After reading these very helpful reviews, I shall select a different brand of dishwasher. Thank you all.
Published: May 15, 2014
Debi of Roseburg, OR
Source: consumeraffairs.com

Innovative product with water dispenser conveniently located inside refrige
Innovative product with water dispenser conveniently located inside refrigerator door with excellent value for price. The refrigerator has clean lines with freezer drawer on bottom of refrigerator. Excellent performance over past 2 years w/o any issues.
Published: August 31, 2019
Ellie of Chicago, IL
Source: consumeraffairs.com

As I read through the other reviews, I see that I am one of many dissatisfi
As I read through the other reviews, I see that I am one of many dissatisfied customers. I purchased all KitchenAid appliances for my new home almost 5yrs ago. The refrigerator started giving me problems several months ago. Both the freezer & the refrigerator stopped working. A repairman has been out at least 8 or 9 times. It will work for a few weeks & then stop. The repairman keeps coming back over & over & its still not working properly. Ive contacted KitchenAid & their solution is to have another serviceman come out & we have to pay for labor a 2nd time or they can give me 40-50% off on another refrigerator. I thought the life of a refrigerator should be a lot longer than 5 yrs. My last refrigerator, a Kenmore was still working after 20 yrs. I am highly disappointed in KitchenAid for selling me a LEMON. Stay away from KitchenAid Appliances.
Published: June 13, 2018
Flora of Huntsville, AL
Source: consumeraffairs.com

I have had my KitchenAid slide in range for 3 years, model KGRS807SSS00. Iv
I have had my KitchenAid slide in range for 3 years, model KGRS807SSS00. Ive had the panel burn out twice while cleaning the oven. Repairman said that this happens quite often due to the fact that the oven heats up so high that it burns out the panel. This seems like a defect with the appliance yet KitchenAid refuses to believe it is their problem and wont repair it. Last time I will ever buy a KitchenAid.
Published: November 20, 2013
Marcia of Munster, IN
Source: consumeraffairs.com

Have had the KitchenAid Oven with Aqua Clean for a month and used it maybe
Have had the KitchenAid Oven with Aqua Clean for a month and used it maybe 4 times with minimal soiling. Im now on my 6th time trying to clean it! The Aqua Clean is a joke! How can 40 minutes of steam clean an oven, especially when the inside is warm to the touch after this time! There has got to be some sort of oven cleaner that will work on this self clean oven. Also ceramic top very hard to clean. HATE HATE HATE THIS OVEN!!!
Published: November 8, 2015
David of Penticton, BC
Source: consumeraffairs.com

We purchased a white Kitchen Aid gas range (model #KGRS206XWH2). Less than
We purchased a white Kitchen Aid gas range (model #KGRS206XWH2). Less than two months after installation, the lettering on the burner control knobs is dissolving off, and smears off with the touch of a finger. I called Kitchen Aid for new knobs, and they said they would send new control knobs as a one time courtesy. They do not consider it under warranty, as they call it a cosmetic issue. No chemicals, or abrasives have been used on these knobs. It is not a cosmetic issue, its an engineering defect, and a safety issue. Unless you want to live for years, with a range that has no lettering on the burner control knobs, dont purchase this range!
Published: November 23, 2011
Jane of Gurnee, IL
Source: consumeraffairs.com

The KitchenAid Double Oven KODE500ESS is advertised as an Even Heat True Co
The KitchenAid Double Oven KODE500ESS is advertised as an Even Heat True Convection with Even Heat Preheat. The machine is attractive with its huge viewing windows, its highly polished finish, its commercial style handles, and blue enamel interiors. The electronics are elaborate. You are able to adjust almost every function of the oven should you wish to so, down to alarm sound loudness, and calibrating the oven without a technician nearby.However, this oven is not without fundamental flaws. The engineering is deficient in crucial areas: the temperature sensors are located near the top broiler unit, a unit which is used in the preheat cycle resulting in unreliable preheat readings; the heat release vent is located at the top near the electronics components, which could be affected by the extreme temperatures, such as those used in the cleaning cycle, ultimately causing an oven computer crash.We chose this oven based on the many positive reviews and have had the oven for 6 months. Even after talking with KitchenAid representatives and two repairmen, we have yet to feel comfortable with the ovens ability to function properly. First, the preheat operation is worthless due to the location of the sensor. When the preheated indicator sounds after 8-10 minutes, the oven is probably 20-30 minutes away from the achieving the desired heat, should it ever be attained. Second, the highly emphasized Even Heat claim is questionable. Once attained, the temperature can, by design, fluctuate. This we understand and have no problem with fluctuations, unless the variations are large. We have experienced 50-degree swings. We have agonized with uneven cooking in many directions: dishes done on the sides, unfinished in the middle; dishes browned on one corner, not on the others; when two dishes in same oven baked at same temperature, both requiring same number of minutes, one will be done before the other. The repairmen state there is nothing they can do to fix these problems.This is not a bakers oven. It is not even a novice’s oven. It certainly is not as functional as our previous ones. It is unreliable, untrustworthy and we wish this one were not ours. If KitchenAid planned to put an extremely inferior product on the market prematurely at an exorbitant price, they have exceeded their expectations.
Published: December 27, 2015
Thomas of Knoxville, TN
Source: consumeraffairs.com

I purchased the KitchenAid dishwasher model KDTM704ESS0, for around $1400 i
I purchased the KitchenAid dishwasher model KDTM704ESS0, for around $1400 in 2015. After three years of light use (there are only two of us) the wash motor seized up and needs to be replaced at a cost of $500-$600. I called KitchenAid and they told me the motor was no longer in warranty so they would do nothing. This is my fourth KitchenAid dishwasher in forty years. None of my other KitchenAid dishwashers have ever needed a repair of any sort. In fact, I have never even had a service call on any of my other KitchenAid dishwashers. The previous dishwashers were replaced due to kitchen remodeling or upgrading, not because they stopped working. I cannot believe that a main component of this expensive dishwasher would last only three years. I would think twice about buying a new KitchenAid. I know two other people who have had their KitchenAid dishwasher motors fail after only approximately three years. Sad that the KitchenAid quality isnt there anymore! Also sad that the company is OK with a customer spending $1400 and having the product last for only three years!
Published: December 21, 2018
Melodee of Birmingham, MI
Source: consumeraffairs.com

On February 5, 2014, had all of my appliances delivered, and the Refrigerat
On February 5, 2014, had all of my appliances delivered, and the Refrigerator French door 29 cu ft, never was good from day one. On the day of when it was delivered, the delivery guy, called someone to tell them about the light being white and not blue light on the outside water dispenser. They told me that I should call service about that. Then few days later was getting moisture build up in the whole left side of the refrigerator, where had to wipe it with a towel many times. My old appliances were trouble free, only wanted stainless steel, and matching to my new kitchen appliances I bought from KitchenAid refrigerator, and Whirlpool dishwasher, microwave and stove which are all from the same manufacturer. Blue light is all other appliances, had the service man and told me that tell cant do anything about this. Besides the other problem whereas moisture in whole left side of the French door, ice gets watery where it throw out the ice cubes all stick together, water and ice dispenser on the door does not work too... This is brand new refrigerator and not what I ordered? Told the salesman at HHGREGG that wanted to match all of my appliances..
Published: March 19, 2014
Sandy of Boynton Beach, FL
Source: consumeraffairs.com

The thing I dislike about my counter size KitchenAid fridge is the configur
The thing I dislike about my counter size KitchenAid fridge is the configuration of the shelves. But I like the fruit and vegetable draws. They keep the fruit and veggies crisp.
Published: November 21, 2017
Veronica of Cape Coral, FL
Source: consumeraffairs.com

The last reviewer commented Shame on the salesperson for selling a product
The last reviewer commented Shame on the salesperson for selling a product with known problems. However, lets put the blame squarely where it belongs - KitchenAid! When my oven failed 2 days ago after using the self clean, I thought I would contact them to see if they really do have as poor of customer service as Ive read about. Yes, indeed they do have about the worst customer service I have ever experienced. They completely fail to acknowledge the very frequent problem that their ovens fail after using the self-clean. Its all over the internet with so many documented cases, yet KitchenAid calls it an occasional failure of man made components. A clear design flaw which they refuse to acknowledge. Do not buy a Kitchen-Aid appliance!
Published: December 18, 2013
Melissa of Germantown, WI
Source: consumeraffairs.com

Looking for answers. About a month ago, one of the doors on my stainless fr
Looking for answers. About a month ago, one of the doors on my stainless french door fridge developed a hole from nowhere. Since then, the hole has gotten bigger and seems to be leaking metal. What on earth is going on???
Published: April 2, 2016
Jennifer of Silver Spring, MD
Source: consumeraffairs.com

I just contacted KitchenAid customer service about my glass exploding in my
I just contacted KitchenAid customer service about my glass exploding in my oven door while using the self clean feature. They told me there were no known problem with this feature. If you have a problem with the feature, it needs to be documented with KitchenAid directly. They have decided to replace my glass at their costs. I have a feeling they are aware there is an issue and just dont want to admit it!.
Published: March 17, 2014
Christie of Corbin, KY
Source: consumeraffairs.com

I own a KitchenAid dishwasher model # KUDI01ILBL6. We purchased it on Feb.
I own a KitchenAid dishwasher model # KUDI01ILBL6. We purchased it on Feb. 1, 2005. I had some trouble with it recently and took it apart. Not all the lights on the touch pad would light up and most of the time it would not start. I opened it up. Then I disconnected the ribbon coming from the touch pad that goes to the circuit board and cleaned it with Deoxit (contact cleaner). Put it back together and all worked fine for a while. Today I ran it and nothing would light up, plus theres water standing in the bottom of the tub. Yes there is power to the unit and the fuse on the circuit board is good. It will not do anything at all.
Published: July 24, 2013
Herb of Bensenville, IL
Source: consumeraffairs.com

My husband and I bought all new kitchen appliances about an year and a half
My husband and I bought all new kitchen appliances about an year and a half ago. We bought all KitchenAid: microwave, range, dishwasher and fridge. I always thought KitchenAid was a good company with good products... I was wrong. Within a matter of months, the range wouldnt work property. It couldnt be fixed so it was replaced. The replacement didnt work also and needed to be replaced! Five weeks later, we finally got a replacement range that worked. Now the fridge isnt working right. We have a French door with the freezer on the bottom and ice/water in the fridge door. It has been making loud noises and the freezer is not keeping items as cold as they should be and the ice maker stopped working. The warranty is only for a year so now after spending over $5,000 less than two years ago, we have to pay to get it fixed. We are stuck with the appliances for a while... they arent even paid off yet. I used to love KitchenAid but I will not buy one more thing made by them or recommend them. Beyond frustrated!!!
Published: November 12, 2014
Annamarie of Cincinnati, OH
Source: consumeraffairs.com

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