I bought a Samsung four door refrigerator type back in June 2013 at Lowes. A year after, the ice maker started to slow down making cube ice and then completely stopped producing it for just approximately 1 year and 3 months, not to mention on the countless reset I have done just to have ice. It will cost me $200-$300 for the repair and replacement of the unit as what I have been informed by their customer service. I was even told that I should have taken the extended warranty ;-(.... June 2019, the unit completely shutdown as both fridge and freezer were not cooling off anymore. Just 6 years and there goes my hard earned money down the drain. I thought Samsung was supposed to be a good long term household appliance, but turned out to be a BIG disappointment. I WOULD NOT RECOMMEND FOR YALL BUYING THIS SAMSUNG REFRIGERATOR!!!

Multiple service calls for icing up, seven in a two month period alone, until the problem was fixed. Then noticed discoloration of the doors appearing like a splashing, bubbling effect all over the front. No amount of polishing would take it away. The last service person to come said its a defect in the workmanship and that when the coating was placed over the stainless, air must have gotten in or the seal wasnt prepared properly and the problem of the unsightly look is coming from in between the coating and the stainless making it impossible to look clear no matter how much you polish the fridge. My extended service contract doesnt cover it from P.C. Richards as they say it is a Samsung workmanship defect from the factory. Samsung says they wont cover it because its past the warranty even though its THEIR manufacturers defect. This fridge cost a lot of money and is only four years old and the facade looks like a mess that no amount of polishing can fix. Samsung says sorry....... I say NEVER buy another Samsung product again.

We have a Samsung refrigerator model number rf265abwp. The refrigerator started making a loud noise and temperature is about 55degrees, spoils the food in it. We called the customer service number to find a repairman and none in our area. It ices up in the back of refrigerator and water is under the cool select pantry door. The refrigerator costs a lot of money and now we cant have safe food. Dont know how we can afford a new one. We have been dealing with this for over 3 years. Started a month before warranty ran out.

My wife and mother in law purchased a Samsung refrigerator on a whim without doing their research. Consequently we have a fridge that has given us nothing but problems, the main one being that its not cooling. Had the service guy out (again) and three days later its not cooling again? Im back to putting food in my fishing cooler. Stay away from Samsung refrigerators at all cost! Gotta make yet another service call.

Have had the dishwasher approximately 1 year. Has just recently stopped cleaning the dishes despite the extremely long wash cycle (1 1/2 hours). Horrible smell inside the dishwasher no matter if empty or filled with dishes. Has never dried my dishes. Will be purchasing a new dishwasher this week and definitely not another Samsung product. I guess I am lucky that it hasnt leaked, yet.

We bought our Samsung refrigerator (#RS265TDRS/XAA) in June 2013. As soon as the warranty was out, we started having issues with the freezer and the ice bucket. The refrigerator started making noises. June 2015, our temperature sensor went bad and after wasting lots of hours online and on call we were able to get a Samsung representative to replace the bad sensor (paid $170). Dec. 2015, the temperature sensor gone bad again and after following the same process, we were told we have to pay for the labor and parts again. This is ridiculous! Why should the customer pay every 6 months for a bad repair rework? I guess they make more money on replacing bad quality parts than on selling a quality product. I canceled their service appointment and am hiring an independent repairman to do the repairs. I can at least get the work done at a good price and buy a good quality sensor (that would last more than 6 months). There is no reliability that Samsung offers to their customers after the product is sold. Reading all the other reviews, looks like these problems are just a beginning. The only Samsung products that we have are refrigerator and phones. We have had issues with our Samsung phones, but with this experience we promised ourselves not to purchase any Samsung merchandise in the future.

THIS FRIDGE IS NO GOOD. The ice maker freezes up and water puddle under the deli tray and that water freezes and I have to use an air dryer to blow in order for the tray to be release. The first time it happen I was still under warranty and so the tech replaced evaporator cover and moved the temperature sensor sideways (which he said is factory fault). The ice maker stopped working and the freezer is just cooling. It is not freezing. I have lost everything in the freezer again. Looking at other reviews they have the same problems with their Samsung fridge. I would never buy another Samsung product.My neighbor has the same problems. The HEAD of Samsung needs to read these reviews and compensate customers for their losses.The only thing that is good about the fridges are the appearance. This is not fair or right to poor people like myself to be repairing the fridge every time. My fridge is big and looks good on the outside, but it is a piece of crap. I would not encourage anyone to buy Samsung refrigerator because they freezes up and ice maker doesnt work.

In 2012, I purchased a Samsung microwave, electric stove/range, and refrigerator. During the first year, the control panel on the refrigerator stopped working three times. Fortunately, the refrigerator was under the one-year warranty, and Samsung paid to have the panel replaced each time. So far, I have had no further problems with the refrigerator. Within five years, the handle on the microwave pulled off. Within two years of purchasing the stove, the oven completely stopped working. The cost to repair was nearly as much as a new stove plus the repairman could not guarantee when the parts would arrive from overseas. I decided to purchase another stove and stuck with the same Samsung model as it matched the other appliances in my kitchen. Who could imagine (not me!) that within two years, the ceramic stove-top, for absolutely no reason, would crack and shatter. I can understand occasional problems with manufactured products, but to have all four appliances perform so poorly within five years is indicative of gross incompetence and poor workmanship on the part of Samsung.

At 13 months, a plastic part in the ice maker broke. We could not buy just the plastic part that senses when the bin is full of ice. We had to purchase the entire icemaker system at the cost of over $200. At five years and seven months, the compressor went out at the cost of $600. We gave our daughter our 30 Whirlpool side by side. It is still alive. BUY AMERICAN. Samsung is totally unsatisfactory.

I had purchased a Samsung Fridge double door of 325 ltr capacity during Jan 2011. The Fridge was not giving good response right from the date of purchase i.e. watering, freezer not working, frequent sensor and motherboard problems. I had complained to Samsung that you have delivered a faulty fridge, so replace a good Samsung Fridge or repay the amount. They did not lisen any one of my offer to satisfy the customer. They CHEATED ME and assured that we will rectify the issue and deliver you perfectly. They took the unit to service center and got repaired. Till date I am facing one or the other problem in every 4 months time and I require to pay for each service and even I have to pay to the technician for just inspecting the fridge where the reply from the technician was that the proper thermacol is not available for the top door fridges and they themselves say that all top door fridges will have the same problem and hence they same problem will continue even after repair. I had a single door 190 ltr Whirlpool fridge without problem for ten years except to defrosting.A fridge is an immovable item in a house and an amount hard earned money Rs.25000 is invested on a fridge of a reputed company and if it is giving frequent problems one or other and spending nearly one-fourth of cost of fridge for the past 6 yrs is really painful and it is great loss to the customer and giving mental agony hence I have been forced purchased an another fridge from Whirlpool for for Rs.22000/- which is an unwanted additional expenditure created by Samsung company. I came to a conclusion after 6 years since I lost faith on SAMSUNG company instead of keep on spending money for repairing the worst Samsung fridge, I have been forced to purchase my old brand from Whirlpool company. Further the service center at Guindy is also one of the worst service provider and the technicians are not properly qualified, since they are not experienced and charging for the same problems from the customer and the service center is disobedient to Samsung company. Even Samsung company says not to charge for the same problem the service center either do not listen to them or leave the job half baked or not responding further even after repeated phone calls. Hence, in view of the above I advise the public NOT TO PURCHASE SAMSUNG FRIDGE AT ANY COST since all module of SAMSUNG FRIDGE are VERY WORST FRIDGE.

Never purchase a Samsung Range!!! - Ours broke a week after we had it. - Was repaired and since then it has broke 5 more time. Each time it was repaired except the current breakdown that has the range out of service for 10 days so far and no call backs from SEARS Service Department despite repeated calls with our new claim number. We have 8 months left on the extended warranty and are looking at replacing the range after just having it for under 3 years as this range is very poor quality - Samsung should stick to making TVs. Very disappointed in the service from Samsung and SEARS where we purchased this unit from.

My refrigerator has leaked water into my crisper drawers almost ever since I had it. Then about two weeks ago the refrigerator quit working, but the freezer still worked. I lost a lot of food in the fridge. I had Turner Appliance come out and they charged me $60 to tell my to defrost my fridge for two days and let the icing updefrost and melt. They also told me to contact you because it was an issue with Samsung. What do you plan to do about it?

I wish I would done more research before buying a Samsung fridge. What a waste of 3 grand!!! I have only own the fridge for 3 years and the company knows they have problems and refuses to help you or put a recall on their appliances. I will never buy a Samsung. Not even the phones cause they are a horrible company who does not care about the little people. I hope this suit goes through on them!!!

Purchased a Samsung 800 series dishwasher from a local outlet store. It started smelling (like rotten decomposing food) within a month of purchase. We have tried vinegar and other odor control pods to get rid of the smell to no avail. When the door is open, we can wipe a paper towel along the interior edge and come up with a grey stinky slime. After cleaning and disinfecting, both the smell and slime return within two loads. Very frustrating. Regret getting rid of our old white 1990s model for this pretty, stinky stainless steel upgrade.

Unit is 1 year old. Have had issues on odor and now poor cleaning. All drains and outlets are clean - actually found nothing wrong with them. We pre-rinse before putting in the dishwasher. The racks are really cheap and you have to be careful when sliding out and back in. Samsung has poor customer service and repair technicians say they are awful to deal with. My KitchenAid dishwasher was far better! Wish I took it with us when we moved. :( Would not recommend or purchase another Samsung product again!

Samsung Refrigerator RS2530BBP - We purchased this refrigerator from Conn’s Appliance in March 2009. About 4 months ago, we noticed that the refrigerator compartment was not cooling. We researched the problem on the internet and found a lot of people had reported the same problem with this particular model. Following the suggestions on the internet, we removed the panel in the rear of the freezer compartment and found the evaporator core was completely covered in ice. We used a hair dryer and melted the ice. This resolved the problem, but only temporarily.Within 2 weeks, the refrigerator compartment was warming up again. We, again, took the panel off in the freezer and melted the ice. One of the suggestions we found was to replace the sensor on the evaporator core so we ordered a new sensor and replaced it. This did not resolve the problem. We called 4 different appliance repair companies and none would work on a Samsung refrigerator. We have resorted to thawing out the freezer every 2 weeks to keep the refrigerator cold enough to keep our food from spoiling. At this point, we are shopping for a new refrigerator and we are NOT looking at Samsung. We have Samsung TVs in our house and Samsung cell phones and have not had any problems with them but we will never again buy a Samsung refrigerator.

We have had our french door refrigerator serviced 3 times and need service again. First time was the ice maker. They have to replace the whole unit. Then the computer board went, not once but twice. Now the top half is not staying cool. For the price we had paid, this should not have happened in only 5 years. The repair cost so far has been over $1,000.00. If there is a class action against Samsung, I would love to know. I would love to get my repair cost and the cost of the unit reimbursed.

I bought a Samsung oven range microwave from Lowe’s about 6 months ago. The price was about $350. It almost burnt my kitchen down last night. Started making a sparking sound and then smoke came out. Smelled terrible. It’s dead now. Completely burnt up inside. Useless $350 appliance. Dont buy one.

Do not buy any Samsung products. We purchased this refrigerator with ice maker. BIG MISTAKE. Samsung knows their ice makers dont work. So even if they give you a new refrigerator (Samsung) it still will not work. We have had 4 service calls and the repair only lasts about a month. DO NOT BUY ANYTHING THAT IS A SAMSUNG PRODUCT EVER. WHATEVER THE PRODUCT IS. THEIR QUALITY CONTROL IS NOTHING.

The dishwasher has NEVER cleaned the dishes well. You have to wash them before you put them in the dishwasher. A repairman came out to fix it under warranty after a month and could not find anything wrong with it. It leaves food on the dishes and silverware. It has features similar to others of this price range, but they arent labeled very well and you are left wondering if you did something wrong to make the dishwasher clean so poorly. Normal dishwasher size. I would never buy a Samsung product again, whether it was a phone, a TV, dishwasher, anything.

I have had this refrigerator for just under 3 years. I had the ice maker replaced once under warranty, then 6 months later again under warranty after arguing with Samsung for days on end. Now 8 months later it has stopped working again. Now Samsung is so worried that they sent me to a repair company that said it would cost $350. I am going to purchase another ice maker and install it myself for about $150.

My Kenmore lasted more than 20 years without repair. This Samsung refrigerator has so many plastic parts that crack, weve always had trouble with the ice dispenser, had the repairman over several times.

I bought a Samsung mirror-finished two-door fridge at Riyadh, Saudi Arabia in 2007, in Geant Store Khuraise. My kids phoned me that it is not getting cold. I said to them, they must switch it off as it might burn them. It never made some ice. It was installed by Nirvana Ageng Samsung Polopkoane. I told them the same agent came and open my fridge, and he said it is the compressor. I must wait so that they can check if it is still under warranty. They never came back.We kept on calling him, but no answer. I went to Bokstreet Samsung branch. They said it is not under warranty. If it never makes some ice, they will fix it, but I will pay all costs+transportation. Now it is about 3 years. I reported it to South Africa, and Riyadh , Saudi Arabia. I need my money back or a new fridge. I will give you up to the end of this month. I will go to LG. I paid a lot of money for that fridge. I have already sent my complaint to consumer lawyers.

I purchased two Samsung ranges in 2012 for my small cafe. I just wanted them for baking. I know any commercial use would void the warranty, but I believed I would get several good years out of the ovens for a 1200 dollar range. One night that winter 2012/2013 I was sitting at the counter late at night doing bookkeeping. I was baking at about 400-425 degrees, when I heard a loud pop and saw one of the ranges on fire in the rear. I grabbed the fire extinguisher and started putting out the flames when I realized these being electric just pulling the plug would probably solve the problem… I did, and the fire went out (I did have an awful mess of chemicals to clean up). I researched the problem on the internet and found this to be a common problem with Samsung ranges. I was and still am mad. For a large corporation to put such junk for sale, I am incredulous. Ive let the thing sit for almost a year, and am going to finally call someone to give me an estimate to fix, so I can fix or junk. I tell everyone I come in contact with not to buy Samsung anything. The other range is still used never over 350 degrees.

I have a Samsung oven Model ne9k3310ss with so called self cleaning steam option. It Sucks. I am 64 years old havent had to scrub an oven with SOS pads for years. Cooked a turkey. Will not come clean. Purchased this stove Sept 2016 from Lowes. It was 2 days before my daughters wedding and my previous ovens element burnt up. So no reviews were checked before we bought this one. Lowes sales rep told us good reviews it was in stock could be delivered the next day. Perfect. Used it for the wedding, except for the oven.Stove really wasnt used for the first 30 days so was past the customer satisfaction period. Oven would not hold temp, tech was here 3 times, replaced parts. Wanted so bad to just return it but no. I hate this stove and I have had many stoves over the years. The glass top is almost impossible to keep clean. Bought the daily cleaner, waste of money, need to use the heavy duty cleaner to clean it. Would not recommend this stove. I will be getting rid of it.

My husband bought me a fridge for Christmas. I was so excited. We waited 6 weeks for it to get here, only to find out it didnt work! We did everything the manual told us to do and called the rep. The repair guy came out, looked at it, said it wasnt our fault, that we did nothing wrong and they would replace it no problem! After weeks of waiting, I called Samsung back only to be told they were doing nothing! The repair guy told them we laid it on its side (which is not true) and said that it was our fault the fridge didnt work! They blamed Canex, they blamed us, but held firm that it was not their fault and they are going to do nothing. So now I am left with a $1,700 paperweight! Dont waste your money. They treat people horribly and it will be a nightmare of an experience!

Ditto on all the above comments. Unfortunately we did not see the reviews before our dishwasher purchase 1 yr ago. Just like others have commented on, dishes werent cleaning, drying, or finishing cycles. And dont forget about all the blue sensor lights flashing all the time without any indication of the problem. Service came out and told us its the Display Unit that needs to be fixed. A $300.00 part, even though we just paid $600.00 for it brand new a yr ago. Contacted customer service to explain our issue, and they said there is nothing they could do and good luck. At the same time they were servicing my Samsung dishwasher, they were trying to fix the Samsung refrigerator that we bought on the same day. REALLY! Both appliances have problems at the same time? How nice for Samsung. So after paying 2 service fees on the same day for 2 appliances, we have decided to throw the dishwasher out in the driveway and put a sign on it saying FREE - Junk. We did mention to customer services about all the horrible reviews, and they could careless because they know more unaware consumers are going to make the bad choice of buying anything from Samsung.

I have owned model SMH917W microwave since 2010. It was repaired under warranty 3 years ago and today it failed giving me an 5E or SE Error code which an Internet search told me was the code for a failed membrane keypad.. After watching a YouTube video, I removed three screws and was able to unplug the leads to the keypad then reinstall the leads and it works fine. Next time, I will buy GE.

I bought my Samsung refrigerator in 2013. I paid nearly $2000 for this and thought it would last. WRONG! The bottom freezer would ice up and leak constantly. Then Dec 4, 2015 the freezer part just stopped working, ruined the food I had. I called Samsung and their answer was to call a service tech that I would have to pay for. I just left it alone as I had a deep freezer. Just hoped the fridge part would continue to work. Well as of today February 2, 2016 it has quit as well. I again called Samsung and no kidding was on phone for over an hour only to be told Too bad. Sorry for the inconvenience but we are not fixing it. What a crock! I have had cell phones which are Samsung last longer than this refrigerator. So off I went to Lowes, bought just the plain Jane side by side for 856 by Frigidaire. Certainly will NEVER BUY Samsung again... I hope you take my advice and steer clear of Samsung refrigerators.

I purchased the fridge (RF32FMQDBSR/AA) 3 years ago through South East Steel (SES). Immediately it was evident the ice maker was defective. Problems included no full size ice cubes, leaking constantly and requiring manual defrost and reset whenever door was left open more than a few seconds, for example if loading a large grocery order. It took quite a while for SES to respond to my concern. The repairman Samsung sent, while under warranty, pierced the mechanism with an ice pick, left in anger, and it took months to receive a replacement part and installation. Problem unsolved. I then went back through SES who took so long to get a repair request to Samsung, the warranty expired. Samsung did make the concession of sending out a repairman who said this model was known for its leaky ice maker, there was nothing he could do and to call the company periodically as it should soon be covered by a recall. I called every 4-6 months for over a year and a half to be told each time Samsung was aware of the problem and there was no remedy. Finally, the ice maker stopped working all together. I then called Sears Repair. The workman told me that this model was being replaced for any Sears customer with a long-term contract because Samsung was so unresponsive regarding the ice maker defects. He told me class action suits were pending. He did order a new motor. The second Sears technician who showed up to replace the $392 part told me it was a upgraded part for the ice maker. All problems resolved!So if Samsung knew about the problem and upgraded its ice maker motor, why wasnt it covered as part of a recall. And why, in all the calls and queries I made was I not told that upgraded replacement parts were available. And finally since this part solved the problem reported while under warranty, why isnt at least the cost of the part covered? Total repair was $600. I am asking for cost of the part. So far it has fallen on deaf ears at 1-800 SAMSUNG I am awaiting a supervisors supervisor call back. Wish me luck. Otherwise the fridge seems well designed and working well.

Samsung Refrigerator Model # RF263AEBP, Serial # JJ054GBZ400358B, and date of purchase: 04-30-2010. On 3-21-12 on line chat with Samsung: I am having a problem with the middle vent holes inside of the back of the refrigerator frozen with ice. Also, the bottom of the inside of the refrigerator is full of water. I had the same problem back in September and I defrosted the vent holes with a hair dryer (like the Samsung customer service rep told us to), and we wiped up all the water but now the same thing happened again! Eventually it fills up and leaks on the floor! I had a local repair tech that just became an authorized Samsung dealer but he didnt know what the problem was and he couldnt get through to Samsung. My wife and I are very upset that this is happening since it is only 1-1/2 years old and we spent $1,143.84 to purchase it! It already did cost me $85.00 for the repair guy to come out and he couldnt do anything. Even though the warranty has run out, we dont feel that we should have to pay to have this repaired. Now, it is making loud/soft humming noise and I cant get the temperature inside the refrigerator lower than 53 degrees! Also, I just cleaned out all the water sitting inside the bottom again under the cool select pantry we have to do it once a month!It was going to take a Samsung tech several days before they could come out so I called another local repairman and he came out the next day. He spent a lot of time at my home and did figure out what was wrong. The back panel inside was completely frozen up. He had to order (2) parts and come back and replaced a defective inside heating element and also a new fan motor assembly because it burnt out from trying to run while frozen. His total charges came to $314.82. The repair was made on 04-12-12.Last week, the middle vent holes started freezing up again. I defrosted it with a hair dryer (which is what a Samsung customer service rep told me to do way back when I first started having the problem), but it started freezing up again this week. I am going to call the repairman I had out and discuss it with him. I’m thinking that the refrigerator is either not going into a defrost cycle enough times or the inside heating element isn’t sufficient to do the job or Samsung is selling defective parts. I will let you know what happens and how much more it is going to cost me. This has been a frustrating, ongoing ordeal for both my wife and I. After spending so much money, we expected to not have something like this happen for many years!

Called Samsung gave information needed. Directions were very unclear! Dialects are different due to accents but ENGLISH IS ENGLISH! Then I was asked to unplug my fridge for one minute. Never asked if this was capable by me. Im disable and so is my Mother! Broken backs, traumatic brain injuries... dont pull fridges out to unplug! This unit is 1 year and 2 months old! I knew we should have bought an LG!

Ice maker never worked properly (leaked, jammed, made inadequate ice when it did work). Since I had another refrigerator, I decided to take out the ice maker to make more room in the freezer. Did so (after great effort--badly designed drawers for removal). Refrigerator wouldnt work. Went on chat line. First time worked with someone for 25 minutes who obviously didnt have a clue about my particular model (kept referring to buttons that didnt exist) even though I had given her the correct model (french door unit)--then cut off. Tried again; passed to another tech. In both cases, I asked if the removal of the ice maker might have caused the problem. Was assured not. Went through every possible trouble-shooting efforts (most of which I had already done). Asked again: could it be that the removal of the icemaker was causing the problems? No, I was told, I would have to call a service rep. Before I did so, however, I reinstalled the icemaker. Refrigerator worked perfectly. Apart from the fact that English is clearly a second language, these folks dont have a clue about their own equipment.

My family recently purchased a Samsung, french door refrigerator. We even purchased a 5-year warranty with this appliance and a lot of good that did us. After owning it 6 months, the ice machine kept thawing out and refreezing, never working properly. Then after a big whopping 1 year, the SAMSUNG FRIDGE COMPLETELY QUIT!!! We lost everything inside the fridge and went without a fridge for over a week and a half. And do you think SAMSUNG honored the warranty... Nope!!! Do you think they honored the full replacement... Nope!!! We still have a little loaner fridge because nobody can seem to help us. So I wouldnt recommend a Samsung fridge to anyone. Not only is it $expensive$, but it never worked properly and obviously the warranty is worth nothing.

Bought the refrigerator (Model RF263AEBP) and electric range in August 2010 and have had nothing but problems with the refrigerator since we bought it. Same problems as everyone else is having, freezer has ice accumulation and ice maker quit working. Ice accumulation in the vents in the refrigerator causing water to settle under the drawers and on the kitchen floor. Refrigerator and freezer quit cooling. Repairman finally came out the first of December and told us it has a Freon leak but would have to come back and do a dye test to see where leak is. In the meantime he did something to mess up the compressor so he had to order a new one (Thank goodness it was still in warranty). This was before Christmas. Set an appointment to come back January 16, 2015, to replace compressor. Advised us that he would change out some parts (that we had to pay for) but in probably 4 years we will have the same problems because it would be out of Freon again. Guess they cant fix the leak. If the leak cant be fixed it seems like they would replace the refrigerator. Could not go through Christmas without a refrigerator so we had to buy a new one and believe me it was not a Samsung. I have noticed the last time I did the self clean on the oven, it did not even clean it good. Will not buy another Samsung.

ACBP stands for A crappy built Product. We have all these same problems you all have had - water in crisper, temp reads 34 but temp is 62 degrees, freezing up panel. Why are we being treated so poorly by customer service? Doesnt the company realize that it will affect all of their product line with so many complaints and no follow up. I want one representative to follow me through the process to get a refund on this lemon. 20 calls, 50 questions repeated to their representatives, its ridiculous. HELP, I wont even give them 1 star!!!

Machine has never cleaned dishes from day one and now it needs 600.00 worth of repairs. A fault code 7E keeps being logged and that will take a drive motor and circuit board replacement. Had service tech out twice while still under warranty for inability to wash dishes properly and they could never find a problem. Now the warranty is expired. It logs this water reflector problem and the parts are covered under warranty, but will cost me 250.00 labor to fix this piece of junk. I should have bought the Bosch instead. Very disappointed in performance of product purchased from what I thought was a reputable company. Ill never buy Samsung anything again.

My 3-year old refrigerator (Samsung rsg257aars) stops making ice every 3-4 weeks. I have to empty the ice bin because ice is frozen together, then I have to run the blow dryer on the ice maker to thaw it so it will begin making ice again. There is obviously a bigger problem with this machine but I dont know what it is. I have tried for 2 years to get Samsung to fix this for the thousands of folks who purchased this lemon to no avail. Samsung is not going to stand behind this product, so I will no longer be a Samsung consumer!

We have had our refrigerator for only a couple of years. First the ice maker broke. Then it started making this loud noise that would stop when we opened the door. We had a technician come out and fix these problems. This was only a few months ago. Recently, I had noticed our milk didnt seem that cold even though the temp read 38 degrees. The problem started getting worse so we reset the fridge by unplugging it. This made the temp gauge work again and the true temperature was 66 degrees! After having already spent over $300 to repair this new refrigerator, I am reluctant to spend more to get this new problem fixed, especially after reading these complaints.

I prefer cooking with propane stoves. It really does make the food taste better. My only issue is how does one clean such a stove in a safe manner?

We purchased a Samsung refrigerator model # RF28HMEDBSR/AA on 4/11/17. Worked great for 14 months and then ice maker stopped working. Of course warranty was out for 2 months when this happened. Had ice maker completely replaced, then 8 months after replacement it stopped working again! This time only the auger motor had to be replaced as no ice would come thru the chute...repairman replaced and till no ice. He had to return this week and had to replace the auger motor again as the one installed last week was broken! This is a total of 4 auger motors on this refrigerator in less than 2 years. For the cost of this appliance we feel this is totally unacceptable. Will never purchase a Samsung refrigerator again!

I purchased a Samsung refrigerator in September 2009. Since that time I have had to have to ice maker replaced and now the ice maker has to be replaced again. Plus the freezer is not getting cold enough so that is another repair. I am thinking of just getting rid of this piece of junk and getting another refrigerator. Samsung Refrigerator is awful. I have nothing but bad things to say about this refrigeration. I am telling everyone I know to never buy a Samsung appliance.

I purchased a Samsung side by side refrigerator in August 2014, Model RF217ACPHN/XAA. In April 2016, the inside iced over and began making clunking noises. I called an appliance tech who replaced a burned out coil. In less than two months, the back of the refrigerator iced over again, and the tech made another house call to de-ice. In the meantime, the ice maker stopped working. The icing has become a problem again, and the tech says he needs a main control, which he has been unable to order. I contacted Customer Service at Samsung to inquire about purchasing the part, but have received no answer. I am now defrosting the appliance and should know tomorrow whether I need to replace it or not. If I do, you can be assured it will not be another Samsung product! NO MORE SAMSUNG FOR ME!

If you want to buy a dishwasher that will last 3-4 years then buy a Samsung. When ours stopped working it was hard to find a technician to look at it. Finally we did find someone and after 3 weeks of trying to get the right parts he told us to just go and buy a new dishwasher, he couldnt take the crap from Samsung anymore. Think before you buy!

I bought a Samsung dishwasher about 2 years ago. I paid over $450 for it and did not buy the warranty. Buyer beware... The smart auto light came on and the unit wont complete a cycle. Im a single father of 3 and need all the help I can get. I called Samsung and they were happy to send a service guy out for me to pay to fix it. Id rather catch my ** in the ringer than pay them money for a product that lasted two years. I will save my pennies and put them towards a company that has a better track record.

Samsung has eye-catching features on their refrigerators HOWEVER as the saying goes Just because it glitters does not mean its gold! In other words JUST BECAUSE IT LOOKS FANCY DOES NOT MEAN IT WILL WORK LIKE IT SHOULD! I purchased a Samsung (Model#: RF28HFEDTBC - bottom freezer) four (4) years ago (9/2014) with a 3yr warranty. I paid over $1800 ON SALE! Now the ice is building up in the fridge ice maker and in the back unit. A technician from the Network Group technicians came out to check why my fridge was not cooling like it should. The tech told me that the ice maker has a replacement unit and this is why the fridge back panel has iced up. He said that the issue with the ice maker NOT working properly is causing the other issues. That sounds like a defective part to me! REFRIGERATORS LIFE EXPECTANCY IS MINIMUM 14yrs!He recommended that I keep the top ice maker off and only use the freezer ice maker or this will probably happen again. The technician also recommended that if I did not want to pay the $300.00 for the ice maker replacement, $150.00 for the back panel defrost/replacement of the fan, $80.00 for labor, that I could just pay the $80.00 for his 10-minute visit and unplug the fridge for minimum 3-5 days to allow it to defrost myself. I have been without a fridge for a week now trying to make sure the ice has fully defrosted. My cooler with bags of ice is keeping my food colder than that SAMSUNG! Maybe I should have got a mini fridge and an ice chest! Anything would have been better than this SAMSUNG refrigerator! I will NEVER buy a SAMSUNG product again.

Poorly Made! Then kitchen is 1 month over warranty. Already the bottom metal strip of the oven door is coming off. It was actually glue and the glue is coming off. Very cheaply made. I called and they said to fix its $175.00. I had my last kitchen stove from GE for 13 yrs and never ever had an issue. Will NOT ever buy Samsung again. Very poor craftsmanship.

I bought a Samsung stove in 2017. By 2019 the display was flashing all the time. We tried to contact them. No help. Tried again today. Its only a year warranty? $1000 for a stove and its only expected to last a year? This is clearly a manufacturer problem and the stove works but honestly Ill end up having migraines if I have to look at this flashing for another year or 2. Samsung says sorry, not sorry basically. I have a video if I can post it with this review.

The fridge model no: SR-688EV with serial no: **** has sensor that is beeping even when the fridge is closed and the fan is not working. The freezer compartment is working well and only the fridge compartment does not work well.

The best part of Home Depot is we bought the extended warranty... I recommend buying it if you’re considering Samsung appliances! Within 4 years I’m on my second in 6 months repair on my fridge. My induction stove is the most ridiculous design and shuts off constantly because of the sensors! My dishwasher broke down. My microwave fan is a joke. We will never ever buy Samsung again...

Samsung dishwashers expensive and I still have to wash and rinse before I use it. I thought Samsung was the best but very disappointed.

My ICEMAKER on the French door models of Samsung has been terrible. So bad that its starting to rust the outer door where water has been dripping down from the ice dispenser on to the outer door. Called and they said it would cost me well over $300.00 to fix it. They didnt say anything about the rust on the door. Even though the warranty is up, this is crazy. We just had a service guy come out on yesterday about another issue with the TwinCooling Plus panel on the inside back wall. That was $309.00. Three hundred here and three hundred there adds up to a lot. Also the warranty on this is only for a year. Have a lot of Samsung TVs and washer and dryer. But this will make me think twice on Samsung.

My 2 year old SAMSUNG SMH1816S over the range microwave oven is turning on when we open the door. I am reading all these bad reviews and do not even want to contact the company because I foresee frustrating response from them. I do not know if I should spend my money on repair or buy a new different brand microwave.

Awful, the ice maker freezes all the time, it leaks everywhere. We all know they’re under a judicial battle over all these defects but incredibly Samsung doesn’t care or offer to fix refrigerators. Never again. Run away like it was the plague.

Samsung 197ACRS Refrigerator - In March 2012 I purchased this counter width fridge from Leons in London. The refrigerators cooling system on the inside freezes up constantly and when it goes into the defrost cycle the water pools in the bottom of the refrigerator. During the year warranty with Samsung they came and defrosted the unit at least three times. I requested the unit be replaced but was not accommodated by Samsung. Thank goodness I took out an extended warranty. To date I have called at least 5 times for the unit to be repaired. One tech suggested if I had another refrigerator I could transfer my food into it and unplug the Samsung frig and defrost it. I have always had concerns as to how effective the unit is really keeping the food, and just recently I have noticed spoilage of food that should not have occurred. They are going to come look at it. I do not have a lot of money and paying $1,800.00 for a refrigerator was a major expenditure. Samsung refuses to do anything to rectify this situation and I understand that they have corrected this problem in their new units. I feel that I have been taken advantage of and I do not know where to go to resolve this issue.

In less than one year the microwave oven stopped working, displays an SE code, also Im disappointed with the refrigerator, it doesnt perform properly either! At this rate its only a matter of time before the range gives me problems.. Im very disappointed with SAMSUNG. I have to buy all new appliances for my kitchen now.. NEVER BUY A SAMSUNG APPLIANCES AGAIN, NEVER!!!

SAMSUNG MODEL 268ABBP/XAA - Its the same issue as pretty much everyone else; its 3 years old and water is leaking into the crisper drawer and out the sides of the fridge. Ive spoken to numerous people at Samsung and, apparently, Im out repair costs. I just got off the phone with the executive BS dept. They pretty much told me same thing; Im on my own. Ill never ever buy Samsung again... If I had the money, I would load this piece of crap in the back of my truck and dump it at Lowes parking lot.

My review mirrors all the others: Ice maker problems within couple months of purchase, water leakage problems follow, poor customer service, and repair persons said Samsung is worst refrig on the market.... We bought 3 Samsung products, they replaced the washing machine at 3 months which has been working great, but the dryer still has problems and the miserable refrig...

Beautiful stylish look, silent operation, and gets dishes clean, powerful enough for even the toughest of stuck on food, and no spots on glassware, yes it’s pricey but it looks good and does what it’s supposed to. And the best part is it’s backed by Samsung customer service, and customer service is the key factor for me.

I own numerous Samsung appliances - TVs, Washer, Dryer, and Stove. I also owned (and just removed) a malfunctioning Samsung Over the Range Microwave. I purchased it, knowing it had reliability issues, but it matched my stove and was the right price - so I gave it a shot. Let me first of all state that it made some funny buzzing noises that I didnt like. The keypad never worked great, either, but after about 5 years it may be, it certain buttons became harder to push, and eventually some buttons (and then almost all buttons) stopped working, entirely.Long story short, given another Samsung should have a similarly mounting system, I took a shot and attempted to order another Samsung (yes I know). Well, get this, I order it from Lowes and after multiple bad delivery dates from the Samsung distributor, I ended up having to cancel my order. Yes, even Samsungs own delivery of their microwaves turned out to be a nightmare. That said, I gave up and chose a Whirlpool that looks great, has great review, has a blue readout that match my Samsung stoves blue readout (that was a big deal, btw), and it has good reliability ratings according to Consumer Reports. All in all - Id say the moral of the story here, is to just avoid Samsung microwaves.

This the worst refrigerator I have ever owned and the customer service is no better. The ice maker keeps freezing up and customer service says thats unusual. Not so... read all these reviews. There needs to be a class action suit against them to either fix or replace. There doesnt seem to be a fix for it either just really poor design. What a piece of JUNK!

Was beginning to think this was a pretty good refrigerator, side by side model RS263TDWP. My previous refrigerator lasted at least 12 years, was also purchased at Sears, and was a Kenmore side-by-side. My husband is an A/C Tech...he was able to figure out almost immediately that behind the panel on the refrigeration side (freezer was working perfectly throughout all this) that the evaporative fan motor had gone out. After only two years!! These units should be working without problems for at least 8 to 10 years, even in the modern days of refrigerators being built with a computer brain to run them. We bought the part, he had it in within 5 minutes (which I know is lucky for me, but most people have to pay hundreds of dollars for parts and repair, not to mention the wait time for them to actually get there). But I must mention, when he was looking on Youtube for videos to guide the repair, there were many complaints of this same thing (on the internet) happening to other Samsung refrigerators. This is a middle of the line refrigerator, not a cheap one, and I was under the impression if you pay $1,600 for a fridge that it might actually last longer than two years! Very disappointed...would NOT recommend any Samsung refrigerators, because though they are beautiful to look at, you will more than likely be sorry (if you must have one, I would recommend the extended warranty!).

Purchased a whole house full of new Samsung top of the line appliances Dec 2017. I’ll keep this review for the refrigerator only. The Smart Hub apps do. It work half the time and you have to keep signing in to them. The ring door bell as well doesn’t work because it will log you. My main people is with the ice maker. It broke the first month and for the next 4 months after I had it either repaired or the ice maker replaced numerous times. They finally just replaced the refrigerator. The new replacement the ice maker froze up and quit working 12 months later. The ice dispenser is junk because the crushed ice is so slow and will drop large chunk a out as well. This was a major mistake to go with Samsung.

Sears has recently advised me, after telling me I was to receive a replacement for this lemon that they will not honor the replacement offer. I received 2 confirmations by phone on this and they (SEARS) sent a service person over to do the return report. I awaited Sears to arrange the replacement BUT instead they reneged after I called them to find out status. Some malarkey about, We dont take fridge back due to faulty ice maker issues... even though they replaced or fixed it several times only to have the problem recur.I have both the factory warranty and the optional Sears on this proximate 2-yr-old EXPENSIVE unit. I have advised Sears by phone that I will take them to court unless they exercise good faith on assurances, promises and warranties. Anyone else out there with endless ice maker issues Id like to know.

I bought a Samsung French door refrigerator in 2013. Within a year it started to freeze up and not cool. I have had to thaw it 4 times in two years now and I am getting ready for number 5. Never! Never! Never! buy their products again. I will not even buy a TV or phone. Horrible company. I am looking to see if any class action lawsuits are around so I can get some of my money back.

We have purchased a Samsung slide-in range double oven ($1842.29), model (NE58F9710WS/AA) (1 year warranty plus 1 year extended warranty), on 8/22/2015. First time, I did use the self cleaning function. First issue: The TCO (=partition part MELTED in the back of the stove). Technician came: diagnosis 4/4/16, fixed 4/11/16 and 4/26/16. I have been told to use steam cleaning function instead of self cleaning option!!! But one of my criteria purchase always has been to buy an oven with self cleaning function which is so opened to work properly and safely. Second time I did use the self cleaning function (5/31/2016), halfway (1 hour 10 min) thru (3 hours in manual) the control panel died, the oven door locked, the range, the stone countertop, the kitchen cabinets, the glass backsplash way too, too hot!!Calling right away 18007267864. The customer service told me to wait at least 8 hours to let the oven cool down. I couldnt believe my ears. Next day, oven door still locked, calling again customer service explaining I didnt trust anymore this product, asking for an exchange or refund, refusing a repair service. Samsung product Review denied my request over a long week fight with agents, supervisors, executive from customer service, I had no other choice than accepting a service repair or keeping an useless range-oven. Technician came (6/9/2016), diagnosis temperature sensor BROKE, got it fixed. Technician witnessed our closest kitchen cabinet from oven have been damaged by the excessive heat!! 2 hazard issues in less in 2 months!! I think it is a huge safety hazard. Now, I am questioning about the safety of my home because of the Samsung cheaply constructed range oven.

I like the Samsung Refrigerator. I like the appearance, functionality and performance of the refrigerator. Ive only owned it for about 3 months, time will tell how Dependable it is.

RF24FSEDBSR Apr 2013 Counter Depth French Door 7 repairs already. Samsung HORRIBLE to deal with, keep losing my information. Then get handed off to someone who will get to the bottom of this and never calls back. Get through to same number, guess what... No record of my call but they will get right on it... Keep asking me to use my extended warranty vs admitting it is a defect. Ice maker completely freezes up, stop working leaks... shorts out the board on the deli drawer... replaced 3 times wont stop making alarm sounds from door... 3 ice makers later still same issue... Repair man said, this fridge keeps us in business. Seal is a joke and repair parts already more than a new fridge but Samsung has paid $0.00 so they dont care. We bought the fridge for the ice maker as our son has severe medical condition and his meds/foods need icing at all times. This just sucks for over $3000.00 refrigerator. Samsung do the right thing and replace this nightmare.

Bought new fridge (Samsung side by side refrigerator model # rsg307aars) in 2012. Ice maker would not dispense ice. Called Samsung. They sent repair people 3 different times and was unable to fix problem. Told them I wanted a new unit. They delivered new unit. It had the same problem. Unit had a one year warranty. When they brought new unit that was part of the original warranty of the first unit, when that one year is up, Samsung could care less about you or what you bought. I would not recommend Samsung to anyone. Pos!!!!

Do not be fooled into buying any Samsung appliance. We bought a French door refrigerator and have had problem after problem. Ice maker doesnt work and thats after spending $600+ in repairs after owning less than 18 months. It makes LOUD noises - continuously! The water runs from the ice maker into the drawer and interior of the refrigerator causing everything you put in it to be wet. Samsung customer service DOES NOT EXIST. If you spend your money on this product you are throwing it away!

We purchased a brand new dishwasher with all the bells and whistles. It worked nicely at first - very quiet, steam-venting function, and fun little function noises. However, we noticed within a few days that it was leaking. Called Samsung and they got a tech out a few weeks later to repair it. Our wood flooring was damaged. The repair helped for about two days and then it was back to leaking. Now it’s been over a month and we still can’t get Samsung to repair, replace, or even return our correspondence. We’ve been stuck in specialty claims, trying to negotiate with the repair company ourselves, who says Samsung won’t pay them, so they won’t come back. We’ve asked and been told that our claim has been elevated but no contact by phone or email for a week now - again. This is the worst customer service I have ever experienced, and it is obvious that the service promise on their corporate website is a lie.

Looking for a new fridge freezer, there standing proudly is a Samsung American style Fridge Freezer, boasting a unique 10 year warranty on the fridge freezer COMPRESSOR. We had the item 2 years when the compressor failed and had it replaced, now a 2 further years on it fails again, we call Samsung and explain our problem with the 2 year old replaced compressor and Samsung proudly informed us YES indeed we will honour our pledge displayed on our Freezers and we shall supply you with a brand new compressor, Er BUT you will have to have it installed yourself as that is the extent of our warranty, the small print if you like, Yet another customer sucked in and duped by a multinational company. Well done. Senior citizens cough up for their own idiocy of believing the embossed sign on Samsung products. Shameful but cost effective.

We bought Samsung microwave, to go along with all other Samsung appliances. We paid several hundred dollars for unit, and have been highly disappointed. Without warning, microwave stopped working entirely. We had all breakers tested to ensure the issue was in fact the microwave. Then, called Samsung Support. When we were told this wouldnt be covered by warranty *though they werent sure what the problem was, and advised we would need to schedule service.An appliance that you pay good money for, should continue working - and if it doesnt, it should be considered faulty by the manufacturer. Forgive me for not wanting to pay Samsung any more money for selling a bad product, being less than helpful, and no guarantee that even if they fix the unit, that we wont continue to have problems.Additional side notes: We used this microwave minimally, always kept it clean, and even advised Samsung Support that we just needed them to provide us a website - in order for us to refer to make the repair ourselves. Avoid the hours of wasted time if youve had your microwave over a year. And, in hopes you havent already bought a Samsung unit, read reviews of other manufacturers and the way they handle complaints, before making an investment. Had we done that, we wouldnt be shelling out hundreds of dollars for a replacement - our savings for Christmas gifts will now be covering malfunctions of something that is less than 2.5 years old. Thank you for your time.

I purchased Samsung Chef Collection refrigerator around Nov/Dec of 2014. Best looking refrigerator at the time. Paid over $4000. Well, I must say, it does look good, but where is the bases of the GOOD REFRIGERATOR? I wonder. Reason being is that, the ICE MAKER has been giving me problem about 9 months into use. Ice would not come out, so I tried to pull the ice basket off. It was stuck and could not remove it. Called warranty service, then it was close to being expired. Tech came and fixed it, then month later it was doing it again. Seems to me that when ice is being produced, the water splashes along the wall and it freezes the mechanism around it. When tech came, he had to turn off the refrigerator and use the steamer to melt around it. Another problem that I am experience is when ICE is being dispensed, only CRUSHED ICE will come out. So, I guess entire ICE MACHINE is just a JUNK after all. I would not recommend you getting this unit. I should have listen to the sales person, because, he did say, Samsung has weak ICE Machine, but didnt warn me enough. (He should have said, ICE MACHINE is a some Piece of **.) I hope they will do recall on this unit or replace it at no cost. Better yet, they better come out with better ICE MACHINE Technology that will simply produce ICE.

My 3 year old Samsung range model #NE59J7630SS blew a fuse when it was a year old. The technician told me to pull the stove out more as it was getting too hot when I cleaned it. Now my stove started sparking in behind and then turned into flames and burned all the wiring in the back panel. The fire dept called an inspector as they said this should not happen to a stove. I would not buy a Samsung again.

Purchased the Samsung Showcase fridge October 11, 2014. It stopped working Saturday November 15, 2014. Paid $3323.11 for it. CONNS WILL NOT REPLACE OR REFUND. What they can do is add me to a list, that I will receive a call to schedule an appointment to have a repairman inspect and fix fridge. I should receive a call Thursday November 20....My fridge is about 35 days old, not 1 or 2 years...

I am 72 years old. I have baked since I was ten years old. In all this time, I have only baked on one stove where the oven light did not stay on once it was turned on manually for the entire baking session. Then, at the bakers discretion, the light is turned off, manually, or left on as a night light. The only stove I baked on without this feature was a wood cook stove. After all these years, I finally had the chance to purchase a new gas stove. I did my homework, surfed the web, read the reviews, looked at what was offered and decided to go with the Samsung gas range because it offered a proofing option for bread, plus several other setting that pleased me. The stove was installed and I totally loved the thing except for the darn light in the oven, sounds pretty picky, doesnt it? Well, try baking and opening the oven to check your progress, closing the door and the light is off and has to be turned back on… again and again… and again. Called Samsung and they said the light was working according to the manual. I emailed, chatted, and called. Finally had one fellow tell me that I didnt know how to bake, so I gave up. Since this episode, I have found others who have tried to deal with Samsung. Why does it have to be like this? One lady on Amazon answered my question. She had the same model and she wrote that her light stayed on throughout the baking process. Is there a company that can be depended on to take care of their customers, or is that just a dream. Oh, and before I forget, all through the warranty time, Samsung sent messages to me that This issue was considered closed. I think THEIR light went off...

We purchased a Samsung SMH9187ST microwave from Lowe’s on 5/04/2010. Fifteen months later, we started getting the SE code and beeping as others have mentioned. We unplugged the unit and re-plugged and it worked for another 24 hours then started beeping again and showing the code again. My husband is attempting to go a little further and take off the control panel. Well see what happens. We are just so disappointed that you cannot expect an appliance with a cost of almost $300.00 to last at least 5 years!

Bought a Samsung refrigerator in May from Home Depot. They were on sale and was what we needed to fit the area we had. Four months into it, my wife comes to me saying its not cold, all of the frozen food was thawed and its a mess. After throwing everything out, I called Samsung repair. Talked to someone in India who read from a script. She directed me to some tests I should do first. I did them, didnt work. Called again, more tests. All I want is my fridge fixed. Its under warranty. Whats the problem? Its that they are told not to send anyone and that the consumer should be satisfied spending $1,796.43 for a fridge that worked 4 months. Tomorrow, I am prepared to start the fight. Class action please.

I bought a $3500 Samsung refrigerator with Easy connect only to find out that it will not connect to an iPhone! This would be bad enough except that I spent 2 1/2 hours with Technical Support on the phone and then they insisted that they would send someone to my house to fix it. I had to take a complete day off work just to wait for them to show up. Text stated fridge could not connect.

I purchased Samsung Refrigerator from Home Depot. Wanted to upgrade since I had a GE fridge from 18 years. Samsung fridge is only 2 years old and Fan stopped working. My food got spoilt. Got a new fan. Replaced the board blew out. Started working. After 2 days fan started making noise again. Called for service. Fan stopped and everything froze. I will never suggest Samsung Refrigerator to anyone.

I just moved into a new house late last year and it had a fairly new Samsung Over-the-Range Microwave Oven installed. This was working fine for the last few months until one day, it started giving us an SE error on the display and none of the other buttons would work. Initially, this would go off on its own but would then come back and until one day, it came back and just wouldnt go off. We browsed the internet and found that there was a whole sea of people that have reported this issue and turns out that it is a quite common problem. The microwave has just passed its warranty and Samsung now expects us to pay for the service and parts if they fix it. Considering this is a common problem faced by so many people, I think they should do a recall and get these fixed for everyone. The model I have is SMH9207ST. I would not recommend anyone buying these Over-the-Range microwaves from Samsung.

Spent $7000 on all new appliances 6 years ago. Microwave went out 2nd yr. Dishwasher went out 3rd year, refrigerator on 5th year, now front load washer on 6th year. Will never buy another Samsung product. We are 68 years old, no kids so you know we hardly use products. Shame on their junk, nothing covered by warranties.

The white finish on our 2 1/2 yr old refridge started blistering near the ice/water dispenser. It has been dry there the whole time. This has now been going on for several months. Now there are black spots in the blistering. I have taken photos and emailed them to Samsung. Samsung has refused to pay the approx $600 for a new door. They claim its cosmetic. When this same machine was less than a year, the panel on the dispenser went out and was replaced under warranty. All in all, were very unhappy with the fridge and even more unhappy with Samsungs response. I would never recommend Samsung and would never buy another product from them. Attached is one of the early photos. Its worse now.

Top rack not getting clean even though dishwasher is fairly new. Disassembled the whole thing and had repair guy in who was clueless as to how to fix it. So frustrating. If anyone knows how to fix it, pls let me know.

Two years after purchasing the dishwasher at Best Buy it stopped running with lE error. Set up a repair with Samsung but their local repair (Lake Electronics) did not have the insurance required by my condo. Then called another repair service and was told they had stopped repairing Samsung appliances because it was too difficult to work with the company. A third company diagnosed a broken temperature sensor, apparently a common problem The parts had to be ordered. It has been two weeks and they are not here and no information on when the repairs will occur.

The lower igniter in my oven burned out the middle of November. I tried in vain to get information from Samsung. It was finally repaired by an independent company about mid-January. Samsung was no help to me.

They refunded the cost of the oven. I had the original receipt.

I purchased this refrigerator a year ago and has been problem after problem. I mean from water leaking, handle broke and constantly freezing. A repairman has been out twice because it was still under 1 year warranty. This refrigerator was almost 3k and it’s truly trash. They had to replace the panel that shows ice and water and it still freezes.

OK, I am a very seasoned mechanic. I put a new bearing set in my pile of crap, front-loader Maytag washer. I can fix anything from a BMW to a microwave. I bought this SAMSUNG at LOWES and right after the warranty, the auto and normal lights blink, it stops mid-cycle and take like six reboots to even get going, and 80 percent of the time, same thing, the lights are back. The drain lines good. It hooked to hot water line. Its just a big pile of crap like every other post here. I will pull it out and start to fix it today. From day one the soap packs hung up. If you dont use a rinse product, it WILL NOT CLEAN DISHES. Its freakin required! DO NOT BUY A SAMSUNG DISHWASHER!!! Lucky me, I can fix this crap pile, pull it out, and Craigslist it goes. Awful product. They should be ashamed.

While baking Christmas cookies a buzz, pop, smoke, then fire broke out of the top rear behind the clock and program panel. Put it out with a fire extinguisher. Scorched the wall behind stove. The circuit board and connectors burned up. Luckily we were close by. Stove is completely inoperative and only four years old. Second Samsung appliance that failed in just a few years and had to be replaced. Fridge had to be replaced due to continued failure and expensive repair. I will never purchase Samsung products. Dangerous and fire hazards when it comes to electrical parts.

After 9 months of owning the refrigerator the refrigerator side stopped working. After a few days it turned back on, then it again turned off. The freezer side was still working with no problems. As soon as I was going to replace it, it turned on.

I purchased this Samsung refrigerator in July of 2017. From the get-go, I had problems with the unit. First, one of the shelves was uneven. Then I had a couple of service calls to address the loud bang noise the ice machine makes. The repair for this reduced the problem but it still does it occasionally. The most frustrating and persistent problem has been this frequent yet intermittent buzzing sound, like the sound a fluorescent light bulb makes just as it is going bad. I have had the service company out several times to address the issue. The last technician told me it was a normal noise. This is the fifth refrigerator Ive owned as an adult and I have NEVER had this problem. Samsung keeps sending out the same repair company but without any fixes. I am at my wits end.

NX58H5650 - Stove has a centre burner for a griddle however the flame level is very low even on highest setting and turning the control knob from high to low makes very little difference. Very disappointed as this is advertised as a key feature of the range and is not functioning as advertised. Have had Samsung repair look at it and they state it is up to specs. Tried to cook pancakes and it takes about 10 minutes per pancake.

The cooling fans broke. Its making squealing noise all day. The ice maker circuit boards went out twice. The doors get so hot that you get burned by touch. Two other circuit boards went out. I have all the documentation of every service call we have had. This product should be recalled. This refrigerator has its own pissed off website just for this model.

Purchased my dishwasher back in July 2014 and have come across the same problem the heavy and auto switch light keeps flashing and the dishwasher stops working. Ive had to call and have someone come fix it 3x now. This is stupid... never again buying Samsung.

I wish I had reviewed this fridge when it first became apparent at how bad it was. Might have saved some folks purchasing one. It is French Doors with bottom freezer, about 4-1/2 years old. The first thing that we noticed was at 1 year old, the stainless was spotted. We are 2 retired people, no kids here. Used stainless cleaner to no avail. Called Samsung, they said they dont warranty the stainless. 2nd thing was a flap on the door broke because we didnt always open or close the right door first...never knew until this happened, and figured it out. That was over $300. Now, in the last 9 months the ice maker has gone out 3 times. Had it fixed for about $250. Less than 3 months later it went out again. The repair company fixed it as a warranty issue. Now, 6 months later...out again. Waiting for an answer from the repair company, but they only guarantee a repair for 3 months, and dont know if Samsung will do anything. I will not pay for another ice maker. Will start over with another brand...never a Samsung. Anything!!! So disappointed!

The refrigerator is not cooling and is reading 55 degrees. We have ice forming on the back wall of the fridge plus it looks like it is swelling. Now there looks to be mold on the rubber seal. We have called them and they came out & said it would cost 300.00 to fix... This fridge is only 2 yrs old & @ 1800.00, they should cover it. There are only the 2 of us using this thing. If a family of 4 would have bought it - would have only lasted a yr. Very, very bad product!!!

I was looking for a specific dimension and appearance including water/ice dispenser, but flexible on price. I have a house built in the 1970s, so my kitchen layout is unusual by todays standards. I found a Samsung side-by-side that fit the size requirement and also had large freezer space and water/ice dispenser. After getting it installed, I had a problem for a while with the refrigerator side and water filter getting below freezing, but then I realized I had a plastic container blocking the vent inside the fridge, and its no longer a problem.

I am so utterly disappointed and frustrated with Samsung. We have a few Samsung items in my home. TV, Washer and Dryer and French Door Refrigerator with freezer on the bottom. We have hard water in my home and wonder if this could be the issue. Almost one year from our delivery of our brand new refrigerator from HOME DEPOT, the ice maker stopped making ice. When we investigated further, we noticed that ice wasnt dropping and there was frost and freeze everywhere. We began the regular ritual of using my hairdryer to defrost the ice maker. I called Samsung. Our unit was out of warranty for 3 days. They would not make accommodations and would not bend, even a bit. Nope. Nothing. I was livid. CUSTOMER SERVICE is not alive and well in SAMSUNG. They flip the consumer off with a hand gesture and send you on your way, after all, they already have my money. NO SAMSUNG IN MY HOUSE, ever again. I will pay more for something else. Im so happy to see the debacle unfolding with their line of tablets, phones, etc... Sorry for the consumer, dont get me wrong. I hate that company.