I went with a Viking Refrigerator and Ive loved every minute of it so far. I like its sleekness and its look. Plus, all of its components are on the inside of the door when we open it up instead of being inside the fridge.

Id love to jump on this band wagon right about now. Im most specifically upset about the oven ignitors needing replacement, as they say, every 3-5 years. I can read about it anywhere now, but I wasnt told anything about ignitors needing replacement when I bought it. Our repair bill was about $500 to change out the bad parts. I feel lucky, I think ours have been done only twice and then now, so 3 times in 10 years. Our oven hasnt been in working order for about 4 months while in my very limited spare time, I tried to figure out what ignitors will work, and be as good as the genuine Viking ignitors. My husband will soon be attempting to make the repair when the cheaper, similar Maytag ignitors arrive. He is so mad about the ignitor situation that he wouldnt allow us to call for the oh so expensive repairman to fix them. As he was assessing the ignitors/why the oven wasnt heating again, he took out the bottom pan of the oven and it fell apart into 2 pieces, with some partially melted insulation in between the two pieces of metal. Viking insists we need to buy a new bottom pan rather than my husband simply repairing that. It is $281. I will now be frantically try to find some of that insulation so my husband can spot weld the pan back together. Its weird stuff. I might try a fireplace shop. Thanksgiving dinner may be pretty sad this year. I would think for a $5,000 appliance that the manufacturer could help out their consumers.Yes, we could afford the expensive repair if we had to, but we spent that ridiculous amount of money on the Viking, that its a matter of principle. It should work for that amount of money. When we did our do-it-yourself major kitchen remodel in 2003 the Viking was the gem to us. Stainless steel with Brass accents. Most all of the finish on the brass accents has deteriorated from, well I dont know, heat or cleaning supplies, I guess. That part may be a poor choice on my part. I know the salesman did mention that, but it really was pretty at first. We still have the 1950s Magic Chef stove that came with our home in the basemen. I guess Ill have the hubby fire that up, if all else fails. During this 4 months of being without a working oven, I have been using a variety of other small appliances. I will keep doing that even after the Viking is repaired to save the wear and tear on it. I have been using a counter top Jet Stream Oven, a Pizzazz rotating pizza oven, and some outdoor grilling. Id like to maybe be able to use the Viking oven to bake some Christmas cookies and roast a chicken now and then. Thanks for letting me vent, I feel better, not really.

I’ve seen Viking Ranges around, and Ive seen them evolve into a more sophisticated product than they were originally. They are robust, close to commercial in quality and performance, but have the benefit of being thoughtful of a residential home. They have convection, high heat, and different things one might want, like a broiler and a griddle, and you may or may not want it. And they have stood the test of time. I had a Garland for 25 years. It was commercial and rugged, but it didnt keep up.The reps were not knowledgeable at the store that I bought it at. But they were not unfriendly. I came prepared, having done my homework. And I felt a little rushed. But too bad for me, you have to have tough feelings. I had an insurance plan and something went wrong. And the insurance wasnt the easiest thing to work out. It was hard to get them and to get help. That was a little slippery.The irony of it all is my electrician rewired the kitchen and they had switched the neutral. The stove knew it, and was misbehaving, and we thought it was the stove. The people in Brooklyn who fixed it, top shelf. They could have told me anything. They diagnosed the truth. “You got the wrong polarity, fix it”. We fixed it, but the stove was never broken. That is more important to me than the sales people by a mile. Viking has excellent factory trained technicians. Love that.The reason I bought the Viking was it has a smart sensor. If the flame went out, it knew, and it lighted it. I was stunned at that. It may have been around a long time, but I didnt know about it. So it has everything I’ve seen in lots of places, but it has a smart technology that is lifesaving. It’s fantastic. The caveat is weve had it a few years. The quality is good, and the performance is excellent. We rattle the doors, turn the knobs and spill things just like anybody else. And so far, its just humming along. I would recommend that stove in a heartbeat. And this is a person who had a Garland for a long time.

My refrigerator went out, so I had to go get a new one. I know that Viking is a good product, and I bought one at Best Buy. It was a scratch and dent, so it was a good deal. Plus the quality is fine.

I purchased the 3 Series Freestanding 30 Gas Range from Guler Appliances in Rockford, IL. Very shortly after beginning to use the stove the problems with it became very apparent. The fan began making grinding noises shortly after the oven reached temp and continued through the entire cool down process after the oven was turned off. The oven does not hold temperature and is regularly at least 60 degrees off, and after it preheats the heat continues to decrease. This makes it pretty hard to bake multiple batches of anything. The first batch overcooks and the second batch barely cooks. Its ridiculous.The convection oven does not cook evenly. The batch on the left side of the oven overcooks and the batch on the right side undercooks. The purpose of a convection is even cooking. When on any baking setting the bottom of the pan overcooks whatever is on there (cookies, scones, etc.) even when moved to the top rack. The burner knob on one of the burners is almost too tight to turn. It does not turn smoothly. The original repairmen came out and told me this was beyond them. Now Viking is taking their sweet time seeing if they can remedy the problem starting with a new motherboard. Great way to spend $4,500!

Weve had a lot of problems with the Viking range. The repairman has been here twice. The hinges on the door have not worked properly. When you close the oven door, it kind of falls loose again a little bit. The lights are on all the time. The guy put in new hinges but the oven wouldnt turn on. It was some computer part. Ive been super disappointed.

Viking has high-end products and has been around for so long. I have friends and colleagues who had used their products. When we renovated the entire house, we bought the whole set of Viking composed of the refrigeration, dishwasher and a range. I got a warranty for three years. However, there were some issues with my oven. Somehow, something stopped working. I called them and in two years, we were not offered the warranty for the service. We had to find our own way and I thought of every procedure possible to get the oven started again. But even today, it still hasn’t been repaired because I don’t have a warranty. And although the other Viking products are working fine, Im dissatisfied with Viking as I did not get what I needed at this point.

I bought a house that had Viking appliances and one of them was a range. Its quality is great and I like the size. Plus, the burners are easily adjustable and I can find the exact heat I need. The appliances are good but they need to have more knowledgeable repair people and a more formal contact procedure in Canada. Ive had experience with other larger companies where you call a head office and they provide you with your repair. And it was not the experience I had with Viking. I had to find my own and I found an excellent repairman, but it took a long time for me to find him.

We bought a house and it already had a Viking range and some other Viking appliances. I had an opportunity to use the old range, and I liked it. It was a good range but it was like 20 years old and essentially needed to be replaced. So I went with Viking because I had an opportunity to use it and the price also played a role a bit when compared to Wolf, and then the features. I had issues with the oven not working. I bought the range through Best Buy and they had to bring two service people out to get it fixed. Ive been a little disappointed that I did have issues with the oven not working and a couple other things but, overall, its a good range.

I had a Viking cooktop before and last August, I had a Viking Range installed. Since I didn’t want all the electronics that most ranges have and wanted to keep it simple and fewer things to break, I went with Viking and it seemed to meet that need. I had a very good experience with the company where I got the range from and they were very helpful. I feel good about the quality of the range. I wish the oven was a little deeper but having the convection part, I love the depths of the oven. The range is working well and is easy to use, and a lot of my friends have Vikings too.

My friend had a Viking range and recommended it to us. We didn’t have a place for a double oven in the wall, so I wanted a large range and the Viking range happened to be available. We were looking at Wolf initially but the Viking range that we found and purchased was with the dual fuel and it was also the floor model. So it was over the top, but our kitchen is over the top as well, so it went with our kitchen. Also, the quality of the range is wonderful. I like the convection oven that Ive never had before and I use it all the time. It definitely works a lot faster than other ovens. We received a lot of appliances with different brands from the Viking dealer and the reps there were good. When we first had the Viking range installed, the convection fan was really loud and would rattle the floor when we put the convection oven on. They had somebody come out and replace the fan. It still gets a little loud, but it doesn’t do anymore what it did before, and we hope that we don’t have to ever deal with that situation again. They definitely rectified the situation promptly and that was really good. I will go back to Viking Ranges.

I like the look of Viking Refrigerators and it was a right fit for what we needed. So we got a package deal from them and ended up getting two refrigerators. They’ve been great up until a month ago where unfortunately, one of them malfunctioned. The refrigerators are in our vacation home, and the gentleman who came out and checked it said the foam came loose and got caught in the fans. There was no coolant happening and no fans were going off, and it was heating up the temperature so all of the fixtures on the doors cracked from the heat. The food in my refrigerator also cooked for about two weeks, so it took 11 hours for the cleaners to get it cleaned and it still smells.I was still hoping that Viking will get it fixed, but parts have to be ordered and the gentleman who came out and told me to put coffee or charcoal in the refrigerator also said that the inside of my refrigerator got cooked. Its now beige and is off color. He said if I can live with that, then my refrigerator will probably be okay. But I was asked what I wanted and I said Id like the refrigerator replaced because it’s clear that theres something wrong and they came out and confirmed it. But theyre going to send all the pieces to put it together, and thats very silly to replace all the stuff as I don’t think my refrigerator is going to be all right because of the inside coloring. Its going to cost them as much for each of those drawers because everything inside the refrigerator wasn’t metal and most of the shelvings cracked and completely dropped to the bottom of the refrigerator, smothered in whatever food I had there, and it was just not good.My second Viking refrigerator, a small one that’s on the counter by my stove, also decided to kick out, which is weird because Viking is usually a very good product. The tech said he’s seen it on three others in his time and he’s worked for 20 years on Viking, but he’s never seen it this bad. So I hope they do the right thing and replace the product because it clearly was faulty. I think its a great product. Its sleek and I loved it, but Im still a little frustrated. Its been two weeks and I haven’t heard anything back, so Im going to call and see what was happening with my refrigerator.

The icemaker in the drawer of the Viking refrigerator is very cumbersome. I was gonna call a repair person because it shouldn’t be that challenging to open and close the drawer. Thats the function of it, to get ice, and you have to use two hands and pull it out. Also, the door to the fridge when it has condiments and things on it can be very heavy. But the lighting is excellent and the self-closing drawers are nice.

We bought brand new Viking appliances for our kitchen when we moved into our new house. And our experience with the Viking dealer was not too great. They weren’t too knowledgeable or overly friendly. They were just okay. We chose the Viking refrigerator for the price but the quality is poor. The ice maker didn’t work correctly and it makes a strange noise. In fact, we’ve had trouble with all the Viking appliances that we’ve had.

Purchased one three years ago and are currently on our 7th repair visit. Reached out to customer support and there is none. Our latest issue was with the heat pump. Just melted the wires. Checked and they had a recall but it started with models later than ours. This is truly a safety hazard. Not to mention we paid twice what you would normally pay for a dishwasher based on the name and reputation of Viking appliances. We totally regret that decision. No product support, no customer support, how embarrassing.

We bought a house in 2011 that had a 36 Viking gas range. The kitchen had been remodeled the year before so the appliances were all practically new, and the old owners asked us to pay for them separately. Im so glad we didnt, because this Viking stove is a piece of junk. We have twice had it stop working and it took a long time to get it fixed because the Viking specialists wanted to charge us an arm and a leg just to come look at the appliance. I have never known anyone who has had fuses just stop working on their oven -- this happened to us. Then, we discovered this winter that the igniter was melting onto the burner, which was triggering the whole unit to turn off for safety. This started happening when we were throwing a dinner party and I was trying to cook for 25 people. We got it fixed but it still sometimes doesnt heat up reliably. I would never recommend Viking products based on our experience with this stove. I never know if it will heat up as it should or if I will just have to figure out another way to cook my food. Its been totally horrible.

Im very disappointed with Viking Refrigerators. I bought many of Vikings appliances, and theyre supposed to fix our refrigerator, and they don’t fix it for me. I bought it open box from Best Buy, and the only damage they told me was the exterior with a small dent, but to my surprise, after I bought it, the interior was also damaged. I requested Viking to replace the inside, and they don’t want to do it. This has been going on for three weeks, and Ive called them eight times.

Do not buy. We purchased a Viking Cooktop and Wall oven 7 years ago. We believed we were paying for top of the line equipment. Within two years the lettering that identifies the temperature settings on both wall oven and cooktop had worn off. Now, the only way to know what temperature youre cooking on is by looking at the manual for reference. We spoke with Viking and they said this is not covered under any warranty because its cosmetic. If you are looking for quality in product and customer service, keep looking. Very, very disappointed in how they stand behind their very expensive product.

I just moved in my condo and my Viking range was in the condo when I bought it. Ive only had it a couple of months and it has been fine. Its a high quality product. I had a Wolf range in the past, and its about the same quality. Its good.

The quality of the service from Viking is pretty good and their reps have been great. On the very top of the refrigerator door where you put the butter, it has these little flimsy plastic doors that hang over. When you shut the refrigerator, the plastic doors open and the butter comes out. Viking could make those a little bit more stationary or stick more. I also had to have someone come because the ice maker wasnt working. But the problem was they could only come and service our house on Tuesdays and Thursdays but wed be at work. So its hard to have someone come out to service the ice maker. They were great about getting to send someone out but I had to cancel it because I thought I was going to be able to have someone here. I cant have someone here all day and then theyll call and give me a two-hour window that day.

Weve had our new Viking refrigerator for four months now and its been good so far. When I bought the unit, I dealt with a representative in Dallas who was very professional. The refrigerator has a lot of space and compartments and its quality is very good. Id recommend Viking refrigerators.

I had a friend who had Viking ranges and she raved about them. So, I figured I would just go with her recommendation. I like Vikings quality a lot. I had a Viking D3, the older version of this Viking, and this one is significantly better. I just love the level of the flames of the burner, its just consistent and even heating when youre cooking. The Vikings team was great. I actually had no problems at all. I liked the store that I purchased from a lot. The quality is great. I have a Viking oven and a Viking refrigerator, and I love them all. I would recommend them.

Our Viking range is great. We know how good they are and how well theyre made. We like the simplicity of it. The only thing was that one of the grills didnt light up, so I had to have somebody come over and look at it. A piece was just disconnected and it was a pretty easy fix. They did a great job.

Viking is a well-known name in the industry and their range was the highest and top of the line range we can use without a direct overhead exhaust. However, we didnt have a good experience with it. Every time the exhaust fan came on, it vibrated and made a terrible noise. It was intolerable. Their service guy said it wasnt leveled but it was leveled fine when it was installed. Nobody could figure out why it was making the noise when the exhaust fan came on. I said, Obviously, somethings loose. Its vibrating. And it took them seven trips, two different service companies, to figure out what it was and it doesnt do it anymore. It was very frustrating on our behalf. Wed probably not buy their product again because of that. It was also delivered with a broken grate on top too. I had to go into the showroom and exchange it for the grate they had on the display. From day one, when it was delivered with a broken grate, right away I was upset. If I spent $500 or $1,200 for a range, Im okay. But it was $5,000 so Im expecting something to be worth $5,000, not a vibrating thing that was making noise. I have a service contract that I paid another $500 for so they have to come to me. It looks beautiful and it works great now, but the first year and a half was a disaster. And Im not quite sure how they fixed it and if its gonna hold up long enough. It was probably dropped or mishandled during its original shipment from its factory to its final destination that was why these problems came. Till today, its working fine, but Im not happy with the whole experience and would definitely not recommend it.

Bought a complete set of Viking products including an oven, dishwasher, ice maker and refrigerator. The refrigerator was damage when shipped and needs two handles and outside skins. Well after one year there have been no parts available and no response as to when the situation will resolve. Now the refrigerator has internal issues. I am beyond disappointed in my choice and would like to find a solution to my $8000 mistake and lack of any customer service. Stay away from Viking. They lack any customer service or care.

Before the start of our home construction, we asked our developer what appliances theyre going to have. They mentioned they were going to do a Viking Range. I did a bit of research and I thought the Viking would be sufficient. However, we were concerned with the first problem that we had. We had the range on August 28 and we noticed around Thanksgiving that the pilot light struggles into lighting when the oven would go out. It would make a lot of clicking sounds, and surely thereafter, it went out. Unfortunately, we didn’t fill out the warranty certificate at that time. We just moved into our new home. So immediately, we filled out the warranty and called Viking and their customer service team was extremely helpful. Their rep immediately put in the claim to the local service vendor. But the local service vendor was really, really slow. One, their availability to even come out here and look at the range, and then from that moment they identified the problem, they said they needed a new part and we didn’t hear anything from them for a week. We called back to ask the status of the new part, and they said that it’s still in order. At that point, I called Viking and asked if they can help and they expedited the process on their end. It took about a month and a half to get our range from the time it went out to the time that it was operational again. I did not fault Viking because they were very responsive. It was the local service providers which resulted in the delays. Overall, Viking is a good quality and very durable appliance.

When our family bought our home we purchased all new Viking kitchen equipment. Double oven, heat warming tray, 2 oversized units, one refrigerators, one freezer, ice machine dishwasher, hood, and 6 burner stove top. Within two years the refrigerator started leaking. We complained to the company we purchased it from and he said it was the seal. They ordered a new one from Viking but what Viking failed to tell them was that the refrigerator we had purchased was one of the first 100 off the assembly line and they had recalled this item.The continuing leakage from the refrigerator ruined our hardwood floors. We finally had a rep come out and look at the refrigerator and believe it or not we got a new one after this continuing over a year. The ice machine in the freezer went bad so he ordered us a new one while he was there. The ice machine that was self standing the board went out after 4 years and it cost almost as much to fix so we threw it out. Now our freezer only freezes halfway. There is a hole in the condensing coil that they can not locate. Now the refrigerator that was replaced the door keeps catching and it will not close properly. The dishwasher would not drop water after 5 years. Could not figure out why it would not and just ended up throwing that away.

Our new house came with the upgraded package of Viking, but the range never worked. The stove wouldn’t light and we couldn’t keep it lit. It took us almost a year of repeated people coming out. We couldn’t get it right and it was because of multiple things. When they put it in, they got the wrong backing and it took three different people just to get that right. It was a huge relief when Viking replaced the stove for us. I like the stove, but when its on the blower is so strong that I can’t put a low heat on my stove top. If I have the oven on, I can’t put low on the burners because the blower blows into the burners. The repair people that we had were polite and professional and I dont fault them in any way. It was one of them that helped me get the new range. But Im disappointed and I will never buy a Viking again.

After I bought Viking appliances, Ive been having problems, and the products are less than two years old. In the first year, we had a problem with the dishwasher. Something went wrong. But they came out and fixed it. Then we had a problem with the refrigerator. The heater for the ice maker didnt work, so there was water pooling at the bottom and then flat out. They came and they changed the heater one time. Then a week later, the same thing, water was coming out again. They said there was some piece over there that was missing. I was disappointed. A $10,000 refrigerator, and within two years, we have problems. For products like these, it should have a longer warranty than one year. But I like it. It has all the features that I need. Its a stainless steel finish but it has a scratch. Theres a stainless steel repair kit that I have to get to polish it back to before.

I have all-Viking appliances in my kitchen and I had a custom refrigerator. It was 10 years old and I was having problems with it. Not all the parts were available and it cannot be fixed so it was time to buy a new one. If it had not been built-in with the cabinet, I would have purchased a Sub-Zero because a lot of people said they had quite a few problems with Viking refrigerators. And it was $2,000 more than the Sub-Zero. But I wound up buying a Viking because I had to put in this cabinet what would fit. I got the exact same size as the one they took out, which had wood panels that matched the cabinets on it. But they dont do that anymore. The new one is all stainless steel, and it looks good with the stove and microwave, which are also all stainless steel. They all look the same so it’s fine. Its brand new and it cools well, so I have no complaints. I like that there is LED light in it, because its bright. You could see inside well. At the bottom, you have that little area where you can put a normal-sized pizza box and just shelve it right in there and it fits. Viking has made some design changes from what we have had previously and I think they’re good. But my questions were around the reliability in the long term. Because refrigerators arent necessarily Vikings wheelhouse. Its more the stoves and stuff.

We were pleased with the Viking oven and microwave in our other house so we wanted a stove with a black face on it when we build our new house. We’ve only been using it for about a month and a half but we have no issues, we are delighted and it worked out well. Being able to cook with gas is nice. You can control the heat and with the grill on the top with six burners, you can cook a lot. One burner also has a higher BTU on it which is nice. We bought it from Ferguson in the town we lived in. The Viking dealer has a good reputation and known for its bath and kitchen showroom. We didnt hesitate to go to them when we wanted to pick out the appliances. It was a good experience, delivery was on time and they did exactly what they said they were going to do. Registering on the website was easy. We looked at the serial and model number which I got off the stove and the instruction booklet.

Purchased 2 Viking ovens in 2012, stopped work properly in about 10 months. Called Viking for service, found out Viking only warranty is for 6 months. Had a repair person come out, he said the parts would be around $500.00 for each main control boards to fix the problem. Tried using only the convection functions to do most of baking for several years. I did this only because I did not want to spend an additional $1,000. on these damn ovens. Now, the convection is out, called back repair, when everything is completely fixed on both ovens, we are looking at $1,600.00. I think Viking is truly an awful brand, they do not stand behind their products and part are expensive. Buyer beware!

The fridge didnt work when it was installed and it took five months to replace it. The stove was installed in July and it got fixed today, on the 1st of December. Ive been working through the general contractor and hes been using a company called Jarvis who I would not let back in the house after today. It has taken til the 1st of December to get all the burners on the stove to work. Its just a disaster. If you give me a million pounds in cash and all free appliances, I wouldnt have Viking in the house. Ill never tell people to buy Viking.

Our Viking refrigerator has been excellent. Other refrigerators are so deep that sometimes you cannot see whats in the back of the refrigerator, but ours is wide and shallow so you can see everything. However, I have one issue with Viking since I called them and that is on the warranty. They sent someone out and got my refrigerator fixed, but it was surprising that there are some issues with the brand new refrigerators.

I have a six burner double oven range. It is 6 years old and is a piece of junk---the temps are off and at Thanksgiving last year the back of the thing started on fire... Now the igniters wont stop clicking. What a mess. Viking--no help-- no interest in helping but I can get a discount on a new one. Stay away from this company. Their product is garbage.

We purchased a 30 inch Viking Gas Range about 5 years ago and were so impressed with it we bought their dishwasher 2 years later. What a mistake. The dishwasher was very quiet and we did not realize the pump was running continuously. The electric bill soared and we finally realized it was running. I called Viking to find local service and they tried to send me to a repair service about 100 miles from where I live. When we found the local authorized repair service they pulled it out and found a very small moisture sensor in the bottom tray under the dishwasher was to blame. The repairman could not get any information on when Viking could send the part. When I followed up directly with Viking parts, I was told they would get back to me, but never did. I was eventually told by Vikings authorized repairman to throw it out. $2,400 for a 3 year old dishwasher and it was useless. I replaced it with a Bosch.Now it is the gas range. The oven wont light, the burners wont light first time and the grill goes out. We replaced the electronic thermostat ($378) and it initially worked, but has now reverted to pumping gas into the house without ignition or resignation if we manage to get it going. Viking neither stands behind their products nor have a value even close to their costs. They could give these things away free and they would not be worth the risk to life.

I love the quality of Viking Ranges. My husband had a restaurant before so we had some of their products. We picked it because there’s no electronic stuff. It’s very simple. We tried different stoves and they have electronic components in them and they went bad quickly. On the last one we had, the little plastic with all the stuff that they have where they push the button burned. So, we got fed up with it. Our favorite feature so far with our Viking is the burners. You can put four pots and pans, big ones at a time, and have enough space to cook without having to move anything. Also, the lady who helped us at the dealer was super nice. Not only did she know what she was talking about when we asked for stuff, she showed us a couple of them. Viking is worth the money that youre spending on it.

We had a new $8000 refrigerator from Viking. Over 5 years we had it repaired 18 times. The refrigerator was recalled so Viking charged us half price for a new one about 8 months ago. This evening - all of the food in the freezer is now thawed out. The refrigerator is not getting cold. Youve got to be kidding. Even the replacement of the recalled refrigerator isnt working now after 8 months. We have an old GE refrigerator out in the garage that weve had for 16 years and it still works perfectly with no repairs in 16 years. So tell me, what is better, the EXPENSIVE OVERPRICED 8-MONTH-OLD VIKING - OR 16-YEAR-OLD G.E. that has never needed repair?

Viking has always been one of our top few favorites and with our particular remodel, we were looking for more of a high-end like commercial package which narrowed things down to a few different ones. The quality of Vikings refrigeration system is great. Every aspect of it comes across as very high-quality and very well-made so the whole package is impressive. Overall, we’re very impressed with Viking and I would highly recommend it.

My husband loves cooking on our Viking range. He likes its flexibility with the burners. Its quality is good and we’re happy with it thus far, but there are a few things about it that we’re struggling with. One is that the large oven keeps having a huge popping noise when it heats up and it scares the daylight out of me every time. A button on the hood is also not working properly, so we need to put in a service call for that.

My brother bought a Viking range. His wife is a really great cook and they loved the range. We had a range that worked off one of those panels and it broke down so we had to replace it twice. We wanted to get something that was totally manual and looked sturdy. the Viking range looked like the real thing. And it was a special with the dishwasher. We needed one of those so it all kind of worked out together. The qualitys great and its a real pleasure. I like the grill on top and you can slide everything across.However, I would never go back to the Viking dealer, P.C. Richards, again. Their guys came and I made the mistake of letting them install the unit instead of calling the plumber. They wound up cutting the heat shield at the back of the stove and they had to replace it. It was two weeks of back and forth and it wasn’t fun. That aside, we talked to Viking Ranges and they gave us a list of dealers since we wanted to get their runners. Our kitchen countertop is Butcher Block and the stove is sitting in the middle of the Butcher Block. I like the same stainless steel edging that I could put on the Butcher Block that would be alongside the side of the stove, like an angle iron. It would be attached between the countertop and the stove.

We ordered the Viking Refrigerator and were very happy with it. We got it from the Ferguson in Sarasota. The salesman knew what he was selling. I wasnt over-the-top with him but he was okay. What was a little unusual was that they didnt have the stuff in-stock and we had to wait for production and delivery for about a month. The installation was rather annoying too. The guys that delivered it werent plumbers, so they took out our existing refrigerator, put it in the garage where we wanted it, and left the Viking out in the garage as well because they couldnt install the water element. They had to send somebody back the next day and we were inconvenienced by that. On the other hand, the quality of the refrigeration we received from the Viking seems excellent, so far. Also, I like the looks, the heavy door, the lighting, the way its organized, and the freezing compartment because of the French door. Wed recommend it to a friend.

Having a Viking Range is something that Ive always wanted for quite some time. Theyre expensive, but at my age now, I am finally able to afford it. I enjoyed cooking and never had this stuff with a high-end range before. I enjoy Viking a lot. I like the six-burner. I never had that many burners before. I could do simultaneously more things on the stove instead of taking turns before. Theyre all have nice sizes too. With the classic, it is just a four-burner range, you only have two small ones. You couldnt put a big pot on it. Then youre limited only to two larger ones. With Viking, theyre basically all the same size. It gave me a lot of options. We had some issues with the installation from Monark Appliances which is the store where we bought the appliances. But after that, when we contacted Viking, they were quite helpful. We had four appliances we got from them and they helped me register all the products online. Then they gave me the name of a local appliance or service dealer who could come fix the issue weve had with the installation that wasnt done properly. Ive been happy with the service we received so far.

When I did my home over, I put in two huge Sub-Zeros, two huge, nice Vikings, Viking microwaves and everything. I was very happy except one of my Viking ovens was having issues from the beginning. I ended up having to put a few thousand dollars into it. I almost had a fire issue and it was just time to go. I wanted a new range. My husband said that they’re expensive and he’d get it for me. When it was my birthday, he asked me if I wanted a range or jewelry. I got a Viking range.The first time I turned it on, the convection broiler wasn’t working. Every time I turned the oven on, it sounded like there was a train in the house for two hours while the stuff was cooking. It was just this loud, loud noise. I called right away for service. They sent someone down and he said he was gonna change a part. I told him I was not ready to change any parts. The last time I started changing parts, the oven broke on me. If I bought a refurbished piece, I have no problem for changing parts, but when I bought a brand new piece, I don’t wanna have to start dealing right away with parts that are changing. It was just not fair.He started telling me, “Yeah, whatever.” When they came down again for service, he told me three new parts have to be changed. I called the company where I bought the stove from and told them, I don’t want this range. And if it means paying more and getting a different model, I would like to do that. First they started telling me, “Maybe don’t take a Viking.” I said, “Yeah, but my other appliances are Viking. I want it to match. I’m ready to pay extra to get a higher model. I don’t care, but I don’t want this piece in my home. It’s causing problems. It could cause a fire. I don’t want it.”I could barely walk as I just had a knee replacement. And this is what I’m doing in order to recover. I’m worrying that if the thing goes up in flames, I won’t be able to get out of my house. And altogether, I’m so pissed because this was my gift. I would’ve bought a refurbished piece. I put a brand new piece from day one. I called them before 30 days. I want it out and I want a new piece in my home. Even the people I bought it from at Drimmers said, “We’re calling, and we understand, and we see that you have bought, in the past, Vikings. We understand that you’re not trying anything. Let them take it back.” They were calling for me also and were not getting through to anyone. Vikings didn’t call them back.I called Viking directly. They asked me why was I calling and not the person I bought it from. I said, “Because when they called, you guys told them that there’s nothing you could do. What does that mean, there’s nothing you could do? I bought a brand new piece.” I told them I would like to speak to the manager directly. They said she was not in and someone would call me back within the next 48 hours. I did not receive a call back even. I had to call back again to find out what was going on. Before I purchased my piece now, I would’ve recommended them, and that’s why I was purchasing it again. But right now, I wouldn’t recommend it just because I don’t know if I would want any of my friends to go through what I’m going through now. I’m very, very upset. Im very dissatisfied.

We heard it’s a good stove, good company so we bought a Viking. I like the stove. The only problem is if I go close to the stove the knobs turn a little bit, and I don’t wanna lose gas. But this is the only one problem I got. The rest is good. I like the way the oven cooks. And every time I need customer service they come. They adjust stuff. Like the last time the extra piece in the back was too loose, and they tried to make it nice and strong. They put an extra screw. I got good service. I’ve been very pleased with them. I can’t have better service than what I have. The refrigerator has also been pretty nice. I got the microwave, the refrigerator and the stove.

My husband and I love Viking and we love to cook. If we’re gonna invest in something really great for our house, we’re gonna buy good kitchen equipment. We originally bought a gas range in June of 2017 and I love that it has a self-cleaning oven. It had a five-eye burner but the fisheye and the back right burners would not work. Different people came out trying to get it to work but it never did. After 11 plus months, they picked the range up and replaced it with a commercial unit with the burners of the same heat and without the self-cleaning.The one we have now has four eyes and it doesn’t have that similar fish burner, which is okay. It would have been great for making gravy on the pan but I can certainly set a baking sheet every time and it’s not the end of the world. Also, the last one had a solid break at the top and it was so big. We live in a 100 plus year old house and we just have a normal kitchen sink. So trying to clean that thing was really really difficult. This current one that we have is broken into thirds. We can take the burner rings out and take the whole thing and get down so we can get underneath all that. And if anything spills into the stovetop or the range top, we can clean that too and which is really wonderful. When we first got it and we put it in, the passenger’s side backseat burner didn’t work. So we disassembled the parts trying figure out why that one particular eye wouldn’t light and noticed there was a little bit of misalignment between where the gas flows and the flame comes out. There was the tiny little floss around the burner where flame shoots out. I called the tech, Luke, back and he came over and he said he had put one of those in a couple of weeks to go in Germantown. He said it was the exact same problem. That’s something that they might wanna quality check if there’s some kind of problem in the manufacturing of it. But Luke adjusted it, so now it lights just fine.Then, one time, the oven wouldn’t fire. It went through four rounds of the click and then it started releasing gas which was a little scary. I turned it off, I opened the doors and waited for a minutes. I looked at the front of the oven a little more closely and it said that it had a self reigniter. So I waited about 10 minutes and tried to begin and it fired. I thought I need to figure out where the flame is coming from in this thing in case I ever do have to put a stick lighter in there and get it going. Also, I was supposed to be able to take the base of the oven out to clean, but I haven’t been able to figure out how to remove it.Other than those, the oven itself is a dream come true and so is the range. It cooks everything so well and so evenly, especially my husband remarks how much more pleasant it is to work with than the original one that we had. Even if the original one hadn’t had the flaws, I don’t think it was quite what this particular unit is. And granted, our original one is more of a household model and this is a commercial model but this one is incredible. I would recommend this.

Weve had a Viking over here for quite some time so weve investigated what else they had to offer. The refrigerator has been a little monstrous to haul and get in the wall. But so far, so good. We definitely like it. We like how it lights up so you can see everything. Its a counter-depth. Weve never had a counter-depth before so its smaller and lose things in the back. But it is tall.

We were looking for a counter depth refrigerator, and the Viking refrigerator was one of the few ones that we liked. It works really well and we like its design. It gets the food really cold. I like the lighting there and the construction of it. However, the dealer we bought it from was horrible. I bought from the dealer Viking appliances including a refrigerator, range, dishwasher, and a microwave. When they first brought the refrigerator over, they didn’t have a truck that has a ramp to take it off from the truck. What they ended up doing was they had to open up the fridge in the truck, had to lay it on its side, and slid it on the floor. They had three people struggling, carrying it into the house without its box. I was to the point of just livid. Fortunately, they didn’t scratch anything because I was standing there right next to them making sure nothing happened. I could have picked a better dealer despite them giving me free installation.I have a printout of the fridge so that we know where to put the electrical outlet as well as the water outlet. But in the case of the range, there wasn’t really a cutout. All we knew was that it has a 30-inch width so when it arrived, it couldn’t fit into the wall because the gas outlet in the wall was right in the middle. We remodeled the entire kitchen and nobody explained it to me when I was in the showroom that we could have reconfigured everything to make sure that the appliances actually fit there. Also in the dishwasher, there was a piece at the bottom that keeps falling off. Its kinda weird and I’m not sure what to do with it. However, the appliances were great, overall. I’m very satisfied with the Viking brand. It looks great. I have people come by and everybody’s awed by the overall look of it. It’s just beautiful.

I have owned the Viking Professional gas range for about 16 years. When it was first delivered the oven door was adjusted wrong, the glass had slid leaving an 1/8 opening and closed improperly. Viking factory representative told me that the door adjustment wasnt covered under warranty. After paying $5,000 and no warranty for shoddy work. I called Viking representatives in almost every state. Finally found a dealer that gave me information how to correct the problem myself. I had a local serviceman out several times that charged for service and said, Dont expect warranty service. That is exactly why he stopped carrying Viking gas ranges. The range has never cooked or baked correctly from the day it was installed. Viking only gets a 1 star because it is the lowest I can give them. I would never buy another Viking product.

I have known Viking Ranges for a long time but I never used it. Its high-end, and if you have a Viking in the house, its a good sales point to have. This time, I wanted the best of the best and for the purpose of investment so I bought one. However, the range is not the best as I expected but Im 80% happy about it. It doesnt have timers and setting like all the electronic-oriented, high-tech ranges have these days. Its very simple. Basically, turn the knob on or off. I like it, but more than that, it will help me. I dont have a particularly good eye, and I cannot see if its on or not, so I have to get used to it by feeling the knob. Thats all to it for this range. If you need the fancy features, dont get this one because it doesnt have any. But it does the job right, very straightforward and no frills.I originally purchased this at the local distributor on August 2016. It took three months to deliver through ocean freight because we live in Hawaii. On the day they delivered, the two delivery guys came and unloaded it from the truck. We live two levels up so they had to walk up the stairs. They start to complain about how far up it goes. It is a heavy unit at 400 pounds, so I understood. But at the same time, they said, Oh, there are two dents, one on the front, one on the side. I decided to take it because I thought it could be replaceable parts. But halfway through, two out of the six knobs came off. So, I refused the delivery.The store handled it okay. They gave me the refund which took a while then theyre going to replace the same item order. I made sure this time that the delivery guys did a good job, and they did. The range had no damage cosmetically and the knobs were intact. Its all in good shape. But thats not the end of the story. It finally arrived in the kitchen. But the delivery guys are trucking company people. So, I didnt request for the installation. The power cord needed to be hooked up to the unit because its electric, which I can do. I had the manual, and I was going to follow that. So, I started to open the back-side door to install the cable, but I noticed that its not the same as the picture in the manual. I called Viking and they sent one of the local repair companies to check it. It was the manufacturers mistake to mount the parts completely the wrong way.The repairman was professional, so he dismantled the whole power cable inside the unit, which I have no way to do. They fixed it and Viking was good about it. I didnt have to pay for that. But theres one other problem. The range is square and there are four legs. But the product they delivered had only three. They sent me the leg but on a different day. Im not that young anymore and I cannot move a 400-pound range by myself, lift it up and then install the legs. Its very dangerous and its not easy. So, I called Viking again and they understood the situation. They asked me to contact the same people who installed the cable but they said they will not come to install one leg. I said, The job was not completed. But they never got back to me--very rude voice and he sounded crazy. Im a customer. Why do I have to be accused like that? So, I called back Viking. I wanted somebody else to get sent over. I know its small job but its impossible to install it, and I was ready to pay for it. A very nice guy came over and did a five-minute work. He knew what to do. He installed it and I didnt have to pay for it. The range is working and doesnt have a problem. Viking is a great name and has good quality but getting it in the kitchen was just terrible. I understand Viking made a mistake and they handled this situation generously. But the experience of the whole purchase was a disaster. If I have a choice again, Im not going to buy Viking again ever. This is the last.

Less than 2 years old is making noises and doesnt clean. Called Viking, they dont have anybody in Erie that wants to repair it. Everybody runs away from my dishwasher. The same people that have serviced my Gaggenau, Bosch and Sub Zeros dont want anything to do with my Viking dishwasher. Professional, what a joke. We have barely used it and is already broken. The worst part is customer service. No help at all. Im cutting my losses and ditching this piece of junk.

I put a quarter of a million dollars in my kitchen in the house to upgrade and renovate it, and I got a Viking story from hell. We bought Viking appliances for the name because they have a good reputation and my wife liked the way the Viking appliances looked. So we got the Viking stove, double-door French oven and dishwasher. The whole kitchen was gonna be Viking. But their refrigerator was a disaster. We got the house set up then realized you also buy appliances for the way they might sound. In fact, we don’t have a Viking refrigerator anymore. It was so loud that I didnt care what I ended up with but I was not going to keep it. My wife liked the look so much that she didnt wanna give up the refrigerator. We had even built kitchen cabinets to fit everything because it needs to fit the Viking refrigerator. But it was way too loud. And lots of people agreed. The oven also makes a lot of noise when it’s cooling but it really doesn’t bother me because it will cool down. We know that I don’t have to live with it 24/7. But the refrigerator, when that compressor was on and it was on for most of the time, was very loud and annoying. I don’t think it was defective though. I think that’s the way they make it. The main sound that we were hearing was the sound of a fan that comes on in the freezer, blowing and cooling the refrigerator. I spent hours going back and forth with Pacific Sales, asking what was wrong. They sent people out to the house and tried to repair it to see if that was the problem. They even put another compressor in it. I was beginning to think every high-end refrigerator is gonna make noise like that because they put the compressors up on the top. On the old refrigerator that we had, a Samsung, just the kind you buy at the Home Depot, the compressor is down on the base of the unit and back so whatever noise it made was muted by the wall and the refrigerator itself. But when I went over to the Wolf store, I couldnt believe I couldnt hear anything. I ended up buying the Wolf Sub-Zero refrigerator and we love it. It’s got two compressors, one for the refrigerator and one for the freezer. The refrigerator is very quiet. So someone needs to fix the Viking refrigerator.

I worked in the consumer electronics industry about 30 some years ago so I was well aware of Viking. We were building our house. I have a friend whos a chef and we consulted him on a number of different products, and the Viking range was the one that he recommended. I bought the unit through a Viking dealer. Pacific Kitchen and Home was great. Its a Best Buy thing. And then, weve had it serviced once and there were just problems getting parts, and part of it is where we are. Theres no local place around here, so we had to call a place that was a bit further away. The COVID19 issue is one of the issues that people were suffering from because the dealer was closed for a period of time. When the parts came in, they were wrong and they had to get another part. But that was the only issue we had.The combination of the Viking range and the hood is just excellent because they work seamlessly together. Everything about the unit is very nice. I love the sealed burners. I like the fit and finish. I like that its above the floor and it has the different types of burners. There are things that Id like to see different, but those are minor.

Viking Ranges is one of the brands you’d look at if you’re looking for a professional-style range. Ive checked them out as I was doing a kitchen renovation. I’ve got a bit of an older model from them. It looks more clean and it’s not as fancy-looking. Its just simple, and I want it to work well and not look pretty. Performance-wise, I like how much heat it can put out and the consistency of that. It’s a lot more powerful. I like the high heat of it and also its ability to keep it below simmer. You can get it really low. Most ranges can’t hold such a low flame. The range has been great and I’m getting adjusted to cooking with it. One of the things that I think was a bizarre design of the range is when you have the oven on and it gets to a temperature, it cycles on and off. And it seems like it cycles rather frequently. It’ll shut off and then you’ll hear, “Tick, tick, tick,” and then it will all fire back up. I thought there was a problem with it, so I called Viking just to understand. From what I understood, the newer models have this glow bar, and it’s a little bit different. I think they fixed that but changed the mechanism.The Viking customer service were helpful and was okay. I had some problems at first when I got the range. When I was trying to get it troubleshot and have someone come out and take a look at something that there was a problem, it took them almost two weeks before they were able to get someone to me. That was just a little bit long, especially considering I just got the product. For people who likes to cook and can afford a range like Viking, I think it would be a good range for them to get.

Viking 36 inch convection range. I prefer gas but we dont have that option, so I went with the electric convection model. I chose Viking because of their reputation. I am not a fan of this range. The 36 inch range has four burners with the smallest burners in the front. The right side burners can be used as a single cooking zone, but the heat isnt consistent. All of the burners adjust the temperature throughout cooking which I suppose is a good feature unless youre trying to boil water. The oven is noisy even without the convection. The oven is self cleaning but it takes 8 hours to go through the cycle! Make sure your installer is familiar with Viking. Ours was not. He was there all day trying to get the range installed, and we had to have a technician back immediately to make adjustments. The range is nothing special for the money. It isnt cheap or cheap looking, but I have had much less expensive ranges that I liked better than this one. I find this range very frustrating to work with. The 36 inch, ceramic top convection model ran about $5000. Its self cleaning, assuming you have the 8 hours needed. The middle rack in the oven glides beautifully which avoids spilling of quiches, souffles, etc. The features I find the least appealing are the ceramic top and the tiny burners in the front. The ceramic is impossible to keep clean and the small burners dont heat the pan evenly. Also, the knobs dont lock into place, so you constantly have to check the settings. The burners self regulate, so the burner will reduce the heat throughout cooking. This becomes very frustrating if you are trying to boil water. Gas is probably more consistent. The oven seems small. The racks do not cook evenly, so you cant use all three simultaneously. I cant tell any difference between convection and non-convection cooking except convection is louder.

We went out and looked at a lot of different specialty shops and we were looking for high-end appliances. We came to really enjoy and like the way the Viking refrigerator looked and we decided to purchase one. The quality seems fantastic. Weve had one little bump in the road where it wasnt defrosting properly in the freezer and they sent a tech out. Not only was the guy very knowledgeable, but more impressive than anything was that he had the broken parts on his truck. 9 out of 10 times when we ever have somebody come out to fix any appliance, its always a miracle, no matter what breaks, they never have it on the truck. So this guy knew exactly what he was doing and he was effective. He was in and out in 45 minutes. But I didnt realize until we got the refrigerator home and the wife and I looked at it that it wasnt quite as deep as we thought it was going to be when we saw it on the showroom, from a standpoint of inside the refrigerator. But maybe they have one of the deeper models. Other than that, its a beautiful piece of almost like furniture, especially the lighting inside of it, which is fantastic. And its easy access for everything, so nothing but praise to the unit so far. I have also many times recommended Viking to a friend.

Insulation is saturated and has been dripping for at least a couple of years in what is now a 6-year-old refrigerator. Viking said it couldnt be repaired and that the problem was caused by South Floridas humidity. Come on. Viking is manufactured in humid Mississippi! Viking offered a special replacement discount of 20% for a limited time. We are talking about several thousand dollars here. Still living with this miserable and annoying problem. Time to vent our displeasure. Model VIRB364RSS - Cost of this 36 all refrigerator unit was $4,122.00 in 2013. P.s. We also own a Viking all-freezer, induction cooktop, thermal convection wall oven, microwave and warming drawer. Vikings response to what was obviously a defective product---disheartening and weak.

The range is large and stainless steel. And it feels like it has high build quality. I coordinated a fix on a gas leak through email. Viking had to send the repair guys out a few times to figure out the leak. They were attentive and followed up.

Viking Refrigerators have a tough look. They dont have the look of a local GE but rather the look of a Sub-Zero Wolf, and I like it. Also, its quality is decent. The refrigerator that I purchased was only available in a French-door, which is a counter depth. I wish that option was available in a one-door as well. The shelves are movable. Its a tough refrigerator on the inside and its not clumsy. The freshness stays in there longer and things don’t spoil as quickly. But it is extremely overpriced and its so heavy compared to the others. The size could also have been a little wider.

My house already had a couple of other Viking things. I was matching them, and I purchased a Viking refrigerator. I love it. Viking is known for the ovens, which are stainless steel and really sturdy. It can take a beating whereas I gotta be a little more careful with the fridge. I have three kids and if you have a kid, they should come with a handy man. These kids slam up around and they pull on doors too hard, and break stuff left and right. Stuff should really take a beating and be able to take a beating. We got the fridge four years ago. So its a good product.My Viking fridge looks great, and it matches. So, overall, it gives value to the kitchen in the house. I am happy with the purchase. Its not expensive, which is why Im glad. I dont mind paying more, if you call them and theyre really responsive like they were when something happened to it. An internal fan conked out, I called the retailers but they were not too helpful. When I called Viking, they were really helpful. So, if there will be an issue again, I would call Viking direct.

I liked Vikings name and reputation. The quality of the range that I got is excellent. I really like the six burners on the top and the control that I have when Im cooking. However, cleaning the range is like an event. I dont like doing it very often because its so much work. I have to take all the six burners off individually and have to clean them. Then, I have to take those little things underneath the burners that catch everything. You have to take all six of those off and clean them, then dry them after which you wipe down the stove. You then take everything out from the crumb catcher underneath.Ive had other ranges where the grates are one piece, you pick them, lean it up against your backsplash, wipe it down, put it down, and youre done. With this range, my husband and I always yell about whos gonna clean it. So, consequently, we just let it go. We would clean it maybe once a week cause I cant do that every single time I cook. I just wipe it down and wait until Sunday to clean it.

I remodeled my kitchen in 2018 and purchased all Viking appliances. Less than 2 years later I already have problems with the dishwasher (the detergent door doesnt open during the wash cycle), the freezer stopped making ice and the door to my steam oven spontaneously shattered when I opened it. I know this sounds crazy but it is absolutely true. I was opening the door, heard a pop and all of a sudden the glass started shattering.When I contacted Viking I was told my appliances were out of warranty. They only warranty them a year but who expects these expensive, high end appliances to start having problems so soon? My old (non-high end) appliances lasted 20 years! I never once had a problem. Whats most upsetting is Vikings attitude. I thought I was purchasing high quality appliances from a reputable company but thats not the way I feel anymore. Their customer service is terrible. They are slow to respond to emails and phone calls and truly dont seem interested in helping their customers or standing by their product.I had one service company they recommended come and leave with out fixing anything. The service tech said I should just put the detergent pod in the utensil holder and he glanced at the ice maker, said there was an ice cube stuck and declared it fixed. So here I am, a month later with nothing resolved. My biggest regret is not researching. Before you buy: research, get recommendations from friends, visit different appliance stores and talk to the sales people. And read reviews on web sites other than the brands site. I noticed Viking has no negative reviews on their site.

Our new Viking Fridge is awesome! We love the bottom freezer option and extra shelves the new model has that our older model did not have. Our little boys are now able to access yogurt and drinks independently and that is a huge bonus for mom!

The kitchen was already here when I bought the house and the person that lived in it before I did recommended the Viking Refrigerator to me. Its a good overall appliance. From one day to the next, it stopped cooling. The main machine was frozen and thats why the cooling could not get to the fridge. But now its all fixed. I love Viking.

I have always dreamed of having Viking appliances. I moved into a new house and my wish came true, Viking refrigerator, Viking double ovens, Viking 6 burner gas stove and Viking warming drawer. This came with a hefty price tag but I was over the moon. A few issues with the appliance company, that was a little over 5 yrs ago. Then May 2014, out of warranty we were told by Viking and had to replace the motherboard in both ovens!!! To the tune of over $500. Viking had issues with this problem so extended warranty slightly on newer ovens, so they were aware of problems in past ovens. Fast forward 2 yrs and both ovens are down again. Big pop and smoke. Both ovens again. I have left messages with Viking. No response as of yet.

Our first Viking range had some problems. I had it for 14 years but then it really started falling apart and the range border underneath fell off. We had to replace all the plugs and all of the tubes that run the gas through it. There was a lot of things that were falling apart that I thought wouldn’t happen with the name brand but they did. Then, we bought the second Viking range at Ferguson and they were really great there. We looked at different models and different brands and it was a good experience. I like the stovetop burners on my current range but were having problems with this new one and Im waiting for the guy from the west side of the Washington State. He had to go and order a new thermostat and were waiting for him to call and let us know when he’ll be back to install it. Its been a little over a week and its not really an unreasonable amount of time. Things happen but theyre a good quality range.

We had a Garland in a big farmhouse 45 years ago, then we moved to Viking about 30 years ago. Its an upgrade cause Viking has the burners. This cant leak all the crud down around the burners, so this is much better. However, purchasing it was terrible. We were getting ready to do our renovation, and my husband had to spend quite a bit of time tracking things down. Our stove has just been installed and we love it. Its our second one and its beautiful. Its a good solid stove.

I purchased a Viking refrigerator thinking that the product would be great. I have owned Viking grills and loved them, the quality was amazing and they lasted! I was wrong. The refrigerator is so loud, it hisses, seems to continuously run and makes a banging noise when it is running, rarely shuts down and when it does shut down (for 5 minutes) it makes such loud popping noises you would think a car is backfiring. I tried to return it to the appliance store but they told me it was a special order fridge and cannot be returned. I am so disappointed and feel like the $3250.00 plus tax that I paid was thrown out the window! I recently saw on the news about a refrigerator exploding and I am nervous that this one will do the same. I will not purchase another Viking fridge and also will not shop at Bill Smith Appliances in Fort Myers FL again!

Bought a brand new refrigerator and had delivered. Once plugged in the refrigerator would not cool. 3 weeks into the process and I still do not have a working refrigerator and customer support will not tell me anything, will not give me an ETA on parts or replacement. Worst customer service I have ever dealt with.

Weve seen Viking Refrigerator all over model homes and we have friends that have it. With Vikings warranty longevity, as well as the amount of time theyve been in the industry compared to the other ones we were considering, we chose to go with them. The refrigeration is good quality and we like it. Everythings been great.

I put a gourmet kitchen in our house and Viking is the brand of appliance that I wanted around our stove. The stove, dishwasher, double oven, and microwave were fine. But Ive had problems with the refrigerator and the wine refrigerator and Ive had the appliance store at our house. For the refrigerator, this will be the fourth time, and for the wine refrigerator, twice. After paying the amount of money for all my appliances, Id like to have them working correctly. Im hoping that this next fix, when the technician comes out, is going to resolve the issues.

My friends are the only Viking dealer down in Key West. We work on their cars for the business so I went through them. I’m very happy with Vikings product and impressed with the refrigeration. Their customer service guys were awesome, professional and nice as well. I would definitely recommend Viking.

A Viking refrigerator came with the house that I live in and it is old. Its really big and the quality of the refrigeration is fantastic. Although I have had to call for repairs, its been through a home warranty program. But the fridge worked after the repairs.

Purchased Viking stove and built in Viking microwave VMOS200 while kitchen was being remodeled so it sat in warehouse for around a year. Microwave installed and worked fine for about 10 years, and then it stopped heating the food. Researched cost of repairs and found them to be way high in cost because of labor and the cost of parts needed. Researched for similar issues, to find out that other with same problem as a result of some switches behind the keypad that were bad and needed to be changed.As per Viking the little switch would cost around $22.00 ea. I worked as a purchaser of electronic components and I thought it sounded fishy for a switch to cost that much. I used to pay pennies for some switches and granted there are different types for different uses, but nothing could justify $22.00. I took the switch description and specs and fed it into Google and like magic had a list of them including the one from Viking. Found the one that matched my needs for less than $3.00 ea., sent description of it to Viking and asked what the difference was.Vikings response was that there wasnt any difference between them and either one would be perfectly good to solve the problem with my Viking microwave. I purchased over $25.00 worth of switches because I wanted free shipping. Also, this model has 4 switches behind the keypad and I was not sure if one or more switches were bad. They are ripping off consumers with their high prices for appliances built by Sharp and sticking their Viking name on them and selling their made in China switches for $22.00. If this is not illegal, it should be!??? Does Consumer Affairs look into things like this? Wish they did.

Viking has a high quality product at a reasonable price. I like the look of the range though I wish it had a timer. My husband uses the griddle a lot. He really likes that.

We had a bad experience with our GE Profile refrigerator. The drawers were flimsy and plastic and I replaced one particular drawer three different times in six years. So we went to our appliance store, looked at our options for refrigerators and see what would physically fit into our existing space. We have Viking stoves and we like them and the gentleman showed us the Viking refrigerator. We liked the way it looked and it fit our space so we bought it. We also liked its vegetable drawer which is much better than the GE. We have a lot of fruits and vegetable in our house and we use the wide drawer for vegetables. We can live with it. However, when the ice maker feature drops in a little bucket, it kind of makes a big noise. But beyond that, its been great. Their team at the dealer was also very good. Unfortunately, the guys that came out and put the refrigerator in the first time didnt level it. It was an inch and a half out off the cabinets that it sort of resides in on the top and an eighth of an inch out on the bottom. But we called the next day and the guys at Aitoro sent somebody out within an hour and a half. They leveled it and it was perfect.

I liked the reputation of Viking Ranges and the quality of the range that I got is great. It looks dynamite as well and it came with a free microwave. When we had an issue with the range, Viking sent somebody out to fix it. The interaction with the dealer was great and I had a good experience with Viking.

BUYER BEWARE. They will NEVER replace a product that is brand new and doesnt work, they WILL keep sending repair people and order parts. Fact: Bought a new Viking refrigerator/freezer. Fact: Doors are cracked and freezer doesnt work, refrigerator freezing everything. Fact: Notified retailer, they sent two repair people to appraise, both said it should be replaced. Fact: Third repairperson finally told us what Viking wanted to say, which was it can be fixed if we replace the doors and thermostats.Vikings policy is they will NOT take back, even a brand new appliance, if they can replace all of the parts. Problem, parts have been on backorder so we have no freezer for 2 months and our refrigerator freezes our food. Viking did offer us $400 to buy another refrigerator until the parts finally come in. Where are we to put this, and where can I get one for $400 with installation? I have begged, literally, for them to replace it... I didnt ask for our money back, just replace with a quality item... They refused. I was better off with my other brands that were less money. I will NEVER EVER tell anyone to buy Viking. Honestly, it is a horrible situation.

Viking is a popular brand. I’ve owned another Viking stovetop. So, when we moved in to this new house, we put Viking in everything. The quality is great, and it was part of the reason why we bought it. I like that our range works. It does everything that we’re asking it to do. It’s what my wife wanted. It cooks great egg, and then cooks everything else fantastically. I’m very pleased with everything I got from Viking. It’s my second go-around to buying Viking appliances and it probably won’t be my last.

I’m very happy with my Viking fridge, so far. My experience with the Viking dealer was fine. I just called him, told him what I wanted and he delivered it. I like the size and the look of my Viking fridge, and the French doors are my favorite.

We bought a Viking fridge and separate freezer in 2006 when we remodeled our home because they replaced SubZero products and fit into the spaces perfectly. We assumed when you pay for top end products, you get top end products. Instead, we have become used to the freezer leaking onto the floor and a sheet of ice on the bottom shelf. Meanwhile, our fridge has begun acting up and is unable to regulate its temperature. We have been getting up in the middle of the night every night to turn off the alarm and have been dealing with frozen fruit and slushy milk. We called a repairman out who told us the door hinge needs replacing and the door doesnt shut properly, so a couple of sensors now also need replacing. We are facing a $1300 bill for that alone, and also have to pay an installer to come out and re-level the fridge. Because we have a malfunctioning fridge and are trying to operate in a family home, this is an urgent repair for us. Today we found out the parts are backordered and it will be up to six weeks before they arrive. How is a family supposed to manage for six weeks without a properly functioning fridge???We were also told the water lines to the freezer are frozen up and we need to turn the freezer off for two days and defrost it. What exactly we are supposed to do with a freezer full of food during this process seems to be our problem. We read some of these reviews while trying to troubleshoot our own issues and hoped we would not end up adding a review to this site, but sadly, you can add us to the list of disgruntled Viking owners who are wondering exactly what they paid for when they bought top of the line appliances and ended up with an unreliable money pit instead. I will think long and hard before spending another penny on Viking products again.

I was very impressed with the quality of this washer, best washer I have ever had. Very quiet, glasses come out perfect. Love it.

We wanted the kitchen to be more of a showplace than just an average functional kitchen. We ordered all of the appliances at the same time in January 2021, but they werent delivered until end of May. So, there was a long delay in the arrival of the appliances. We had them all there at the same time before they would start the remodel of the kitchen. Everything was on backorder at that time. There was a lack of inventory everywhere. We knew that going in, and most every appliance brand we looked at had some sort of delay on it. And we wanted all the appliances to match so we ordered accordingly and waited, which put us farther down the list on the contractors list, which was a long delay.The range works great. My wife loves it. The only real incident we had that we didnt know we would have was when we got everything installed, the icemaker didnt work. And that didnt get fixed until January of 2022. Once we got it in, we had to go through the customer service thing because it wasnt making ice. Viking sent somebody out. He checked it out and had to order a new icemaker. When it came in, they installed it and everything worked fine.

The refrigerator (DFRB304L) was leaving a puddle on the floor in front. The repairman was clueless. Luckily, my son is an engineer and he took all the shelves out and took the inside back off in order to find the poorly engineered problem and caulk it. His repair worked. Also, the clear parts of the drawers all cracked. This is obviously a quality control problem, but when I contacted them, their response was that the refrigerator was out of warranty. At that time, it was only just. I really thought that a company like that would stand behind its products, but my eyes have been opened! They clearly dont care if you never buy another appliance from them.

I heard about Viking through some friends of mine that are builders. The Viking rep here is a friend of one of my friends and he talked me into going with Viking, although I wasn’t going to go with them because I had heard in the past that they were having long term issues with the oven. But he convinced me that Viking had corrected the flaws that their products had. The dealer was good and he had just the right amount of information and push.The cooktop that we got from Viking has been amazing and I like the burners on top. The fridge has been awesome and the dishwasher seems to be good so far. But the oven hasn’t been working and we haven’t been able to use it for a week or so. It worked fine before and then the appliance repair guy came out and made an adjustment, and the oven went from working to non-working. They had to order a new regulator, but the part doesn’t work at all. So, he had to order some new parts last week.

I like that the range is pretty basic. Its simple and easy to use. Ive had to have the hinges on one of the doors replaced. But overall, the quality of the range is great. Ive enjoyed cooking with it. Also, the customer service is great.

I’ve seen Vikings advertisements in home building magazines and I went with them because of the expected quality. The stove and the microwave-convection oven were delivered dead on arrival, and it’s now six weeks so Viking’s trying to figure out if they’re gonna replace them or not. They’ve had three technicians out and I have not heard back in two weeks despite repeated follow-up attempts. The interactions are fine, but all the parts unfortunately are on backorder and are parts that they don’t stock. And there’s no definitive timeline for when the parts will be in stock. Every time I call the call center, they say I’m supposed to expect a call from a director or BT level that can make that decision. And they keep passing along the message, but I do not get a call back. I spent a ton of money on these appliances and it’s very unfortunate that the service and quality aren’t there based on my experience so far.

We own several high end Viking range products - a professional series wine cellar, a professional series steam/convection oven and a professional series microwave. We installed these in mid-2009 into a new home we built. All had several months of downtime on more than one occasion, while parts were on order. First, the trim kits on the stacked microwave and steam oven did not and still do not match, very noticeable difference that 3 subsequent replacements never addressed (we were copied on an email form the regional manager that the Swiss sourced steam oven never matched, but no one gave a rats **). The compressor on the $7,500 wine cellar failed (2-3 months waiting for parts), then the motherboard on the steam oven failed (3 months), then the control panel on the microwave (3 months). Now the microwave does not work again. The steam oven failed a 2nd time. Does it ever get any worse? You bet. The servicing company hates dealing with Viking. They are put on hold for 30-40 minutes constantly and advised us to never ever buy another Viking range product. As I am also a CEO, I am absolutely appalled by the deplorable quality across the spectrum provided by this company. We also have Miele, Asko, SubZero and LaCanche products in our kitchen - all have performed flawlessly. Viking range should be avoided at all costs.

Viking built in double door refrigerator is two years old and is terrible, I have had four service calls to fix it. The first time it simply shut down and stopped working, the service tech replaced the inverter and then it has started leaking water all over the floor. I have now called four times to have it fixed. The local, West Coast Regional Office is a joke. They dont even answer the phone. When they do answer I get the run-around until I insist they send someone to fix it, which then takes two or three days. And then, three weeks later the same thing happens. The unit has a three year warranty and Viking is refusing to honor it. They are just the worst example of customer service I can imagine. My advice is to avoid the purchase of any of their products.

We noticed that on the refrigerator side, when we would open our Viking, the door wasnt closing on its own when we let go of the door handle. So, I called in the place where we purchased it and then they said we still had a warranty for the refrigerator itself for Viking. So then I called them and put in a claim. I turned out that the latch from underneath the door was broken. We waited two weeks for the parts to be delivered. It also seemed that the doors were not levelled. The freezer was fine but the refrigerator was a bit lower than the freezer. But thats fixed now and its working fine. I love that we have more room to place everything in.

We love our Viking stove and all the different temperatures of the cook top for the gas. Everyone I know who has a Viking has been very happy and it was something I always wanted. Its been very nice dealing with their team too.

Weve now spent $2,000 repairing our $6,000 oven. The ignitors are cheap and do not last. The last repairmen said... they dont make better ignitors. I dont know about Wolfe and the other, but I would not get a Viking again.

We bought a home that was completely renovated three and a half years ago and the decorator and contractor chose all Viking appliances for the home. We have a wine refrigerator, regular refrigerator, dishwasher, microwave, wall oven, range with a small oven, big oven, hood and stovetop. We have had a couple of issues with the big refrigerator we have. The first time, the meat or vegetable drawer at the bottom of the refrigerator section froze and ruined the vegetables, and we had someone out a couple of times to look at it. Finally, they said there was nothing they could do to fix it, so we increased the temperature for the overall refrigerator. It’s keeping the vegetables from freezing but the refrigerator is not at the suggested temperature. Also, the hinge on the bottom right of the refrigerator has gone bad and the door squeaks when it opens and closes. But I like having separate drawers. It’s a great idea as long as it works the way it’s supposed to. Over the past week, we spoke with a gal named Veronica in customer service and she was great. We would have been normally forwarded to the warranty department but they were closed, so Veronica took the initiative to go to her supervisor and we were well-taken care of. That’s why we would buy another Viking appliance. I didn’t think the squeaking would be a big deal to fix but they have to put a whole new hinge and it costs $800. Viking is coming to fix it and they’ve been great about it ‘cause we’re just outside the warranty time. Everybody at Viking has been very good so I don’t mind if things go wrong if the company takes care of it. They haven’t come to fix the refrigerator yet, but Viking is doing a great job at taking care of the customer and that’s the most important.

I havent used my Viking range enough yet, but the product quality is great. The team dealer was good and Id recommend them.

When we remodeled our kitchen we purchased all Viking appliances -- BIG MISTAKE! From day one the refrigerator leaked water out the freezer. Soon thereafter the seal had to be replaced. The motor failed and we lost hundreds of dollars of food. And the open door alarm went berserk and kept beeping even with the door shut for 6 days straight (day and night) until the repair guy finally came to turn it off. The oven has been through 3 electronic boxes and the burner lighters go bad every few months. As for the dishwasher... we have had the motor replaced once, the pump replaced twice. The water fill thingy (not sure what its called) replaced twice and three leaks from the bottom fixed. Do yourself a big favor and do not purchase Viking products unless you are having an affair with a Viking Appliance repair man, lol!

Were contractors who do high-end kitchen and bathroom remodeling and we used Viking on projects. We were going to get a Thermador for the price difference, but the Viking rep thought it would be beneficial to their company to give us a heck of a deal on their product to put the Viking in. In the end, it came in the same price as the Thermador. Plus the Viking dealer was perfect and the rep was super, so we went with them.But there were a couple of drawbacks. Viking used these drill bit screws that stripped if you tighten them too much. So the door has a couple of stripped screws and it rattles too, so I replaced them with larger sheet metal screws. So one of the people in the assembly line overtightened and its stupid. Its nothing I cant fix, but for its value, I shouldnt have to. Viking is made in Mississippi and its very important to me its made in the US. But Im shocked that Viking uses a Broan motor. The motor in ours was brand new but it lasted only 10 minutes and Im still waiting for the replacement. If I had known Viking had a Broan motor, I wouldnt have bought it. The quality of Viking over Thermador is really nice but Broan motors are garbage. Also, the only thing weve used is the burners, but were still waiting for the guy to adjust them. My wife likes the little window in the range, though.Viking looks beautiful and I know the issue with the parts is going to get taken care of but its been a long time. I called the dealer and I asked where the parts were at. He told me it was kind of difficult. If I was Viking, Id get the customer a new motor and ask him not to slam us. In our line of work, we deal with all these high end people and Thermador knocks the teeth out of Viking for sales.

I unfortunately bought a Viking gas range from the local dealer Warner Stellian since the Wolf range I wanted was on indefinite backorder. This range has proven to be the worst gas range I ever had the mis-fortune of owning. Absolute piece of junk nothing but problems from day 1. Oven door that doesnt lock in cleaning cycle, spark modules and ignitors that dont work, door hinges that break, etc, etc. And forget about getting ANY satisfaction from Viking you call they ignore you and treat you like your stupid. I recently bought some much cheaper GE appliances for my mothers house in FLA and they performed flawlessly and at 1/4 to 1/3 the cost of Viking P.O.S.I think Im not alone see the other reviews on this site and they are all very consistent and UNHAPPY. DONT fall victim to the hype and salesperson B.S. Save your money and buy ANYTHING other than a Viking! Overpriced, poor quality, non-existent customer service, expensive hard to find parts, lousy, pathetic customer service from the manufacturer. Other than all that, youll love them...

I liked the actual look of the Viking. Its the commercial look that I wanted for my kitchen. I was redoing my kitchen. I love the quality of my Viking. Its great. Its really nice that its just like an old-school type. You turn the knob and it goes on. Theres no timer. Its very simple. I didnt realize it until I brought it in the house because I was used to the oven, but I do like it very much. Its very easy to clean.

Ive been very familiar with Viking for many years but Im very unhappy with their service, and the service who I bought the Viking from. I knew it was a floor model at the showroom and they told me that it had been out there for less than a year and had never been used, and it was like new and would have the full warranty. But several pieces broke within 24 hours of me getting this $10,000 refrigerator. It keeps things cold but all of the door inserts, such as the shelves in the door, all were broken. When I called Viking, they said that this was a five-year old model. It had been sitting on the showroom for that long, which was never disclosed and they wont cover anything. It was a very disappointing experience and makes me want to avoid using Viking. It’s a nice refrigerator. Unfortunately, they are selling it through dealers that dont understand their process and theyre not standing behind it and not willing to stand up to their dealer. So, its not a company I would want to do business with again.

We purchased a complete Viking kitchen package from Pacific Sales and it was delivered on 11/04/2008. Appliances were installed in late November. So far in less than 4 years, we have had problems of malfunction with every single appliance. But by far, the worst is the 30 stove # VGCC5304BSS. On March 31, 2012, we had to have the convection oven motor replaced at a cost of $661.19. After it was replaced, we realized from the sound of it that the motor had not been working properly from the start. We also asked the repairman to look at why the oven would sometimes ignite and other times, nothing for days. He was not able to recreate the problem and left about 4 pm. At 5 pm, I went in to turn the oven on to cook for a party and, no oven. He returned the next day and said he thought it was the control board. He returned on 5/5/2012 and at a cost of $447.36, replaced the control board. Less than four months later, 9/4/2012, I went in to cook dinner and turn the stove on and, once again, nothing. I have tried repeatedly over the last few days but zilch! I had a cheap Hotpoint for 20 years that worked better than this piece of **! I am once again waiting for the repairman to come out this Saturday and I fully expect I will once again be asked to shell out several hundred dollars. I think everyone who has a problem with Viking should complain to the store where they bought it until Viking gets heat (no pun intended) from the places they expect to push their garbage off on people who still believe in the Viking name. As, for me, never again!