I had a friend that had a Viking range. It was reliable and I also like the way it looks. The Viking range was good, once I got it fixed. My favorite feature would be how quickly I can cook a meal, the burners get hot and the oven stays relatively warm. The feature that I do not like is on the oven, how the temperature resets. If it gets up to 400 degrees, and you’re baking a cake, and then, it stops. Once it reaches 400 degrees, a fan comes on, it’s like I have to cook the cake a little bit longer. I dealt with my home warranty company. I think it was the igniter switch but it took of months to get the part ordered. But that was the only bad part.

Viking refrigerator was in the house when I moved in, and I really dont like it that much. It was broken within two years of purchase. It does not cool well. Ive had a lot of refrigerators and Ive never had one to be that broken that fast. Nevertheless, their licensed repair people were excellent.

The Viking refrigerator is good. It told me when there was a power failure and that was cool. It said, Power, when I opened it up. Something was also flashing on the screen. The capacity is good, too.

We at Hickam Communities is a military housing community. When I talked to the residents on Friday afternoon, the Viking refrigerator was installed Thursday. They are very happy that it worked and everything is working properly. I talked to Kevin, the director of the installation, and we love working with him and his team. He’s very punctual, he understands the needs that we have being a military community. Its amazing. I was also gonna follow up with him and let him know that we didn’t have any issues this weekend with the refrigerator and that everything’s been good. Having the Viking team and Ferguson for the installation has been incredible. We’ve changed the time on the last minute and everybody has been super accommodating. We couldn’t have picked a better installation team and company to get the refrigerator from.

When we went to Nebraska Furniture Mart they had just taken the Viking Ranges out of a showroom because they were showroom models so the price was really good. Ive had the Viking range in my home for about a month now. I can read up on how to do some of the stuff but other than that I like them. My favorite thing is the ball bearing slide-out shelf. I recommend Viking Ranges.

I wanted a matching kitchen and since I wanted a Viking Range, I wanted everything else Viking. It was bought for a house that is currently being built and the refrigerator is basic as far as features go. I just have to keep my food cold and so far, the quality seems great. Also, the people that I bought it from were awesome. I’d recommend it.

We have had nothing but issues with these Viking appliances. The Built in Professional Freezer/Refrigerator continually leaks so that our hardwood floors are ruined. The seal has been replaced several times. The freezer shelf has completely rusted out - am trying to replace but good luck with that - and the ice maker works when it feels like it. Never buy Viking!!!

I am not too happy that I have had quite a few issues with both the refrigerator and the freezer in the past three years. This includes replacing a brand new refrigerator. There have been too many temperature problems along with internal parts, drawers and shelves breaking.

Best of the best. Very quiet operation. Best in quality. Easy water saving cycles.

We did an expensive kitchen remodel in 2008, installing a $5000 built-in 36-inch Viking All-Fridge. In these last 5 years weve had nothing but trouble with it, and had to get service men out here numerous times. Often they were not able to fix it. It seems from the other reviews that weve been having the same identical problems with this fridge: 1.The beeper would start beeping at any time while the door was closed - was fixed. 2. The uber-heavy door is sagging to the left - was worked on, but still visibly sagging, so I dont think the fridge closes properly. 3. Ice builds up on the cooling panel behind the top shelf. 4. Water constantly collects on the shelves, dripping everywhere, and everything is wet inside. Have to keep towels on the shelves to keep them as dry as possible. Have to put in dry towels every few days. Have to take out shelves and drawers to dry out, as vegetables etc. will stink and rot when sitting in water all the time. 5. My vegetables freeze in the veggie drawer, and have to be discarded. Cant use the drawers.Numbers 3, 4 and 5 have been ongoing for about a year now. More than one serviceman has tried to fix it, and I have no hope that it will ever change. In the beginning the fridge was under warranty, and the repairs cost nothing. That soon expired, and weve been paying out of pocket for constant repairs to this so-called high-end fridge, which it is not. Our patience is wearing thin. The service people have been very helpful, and really tried their best to solve the problems, phoning Viking, and getting advice from them as to what they should do, but nothing seems to work. We live in Canada, but as Viking has no problem selling their products here, they should also be accountable here when their products dont deliver.This morning, the repairman came out here once again. Viking has told him to install a new gasket, which is the rubber around the door that ensures a tight seal. He did not do it, and told me straight up to cut my losses, get rid of this fridge, and get another one. Easier said than done, because it sits built into a space especially designed for it. So we are pretty much screwed. I asked him to send me a list of all the repairs they had done on this fridge so far, and I will post it here when I receive it.There is no warranty anymore of course, but it would be nice if Viking would acknowledge our very sticky problem, take responsibility, and reimburse us for the price of a second hand fridge. This is the first time in our lives that weve had problems with a fridge, and we sorely regret buying it. We will never buy any Viking product ever again, and will certainly advise everybody else against doing so. Had I known then what I know now, I would never have bought a Viking product. Fortunately my other appliances are not Viking, and none of them has given me any trouble so far.

Our house was on fire and we had deadlines on different things to get done. We needed the liquid propane and so instead, we got natural gas and had to do the conversion and had to get reimbursed by the dealer. It was not a pleasant experience. Our house had a Viking Range in it so we had to buy a Viking Range to replace it. However, the dealers were terrible. We went to two different places and they both wanted to sell me something that isn’t in stock. They told me, “Oh, yeah. We can get it and we’ll have it in such and such period of time.” Then they wait 24 hours or so and then called me and said, “Oh, I am sorry. We just learned that this is backordered and you’re not gonna get it until hell freezes over.” So I canceled one order with one dealer, then went to another one but they pulled the same stunt on us. But it was nice that we got an extra microwave and a 5% rebate, both offered by Viking. Also, I like the small oven and the hood.

We purchased Viking D2 line (french door refrigerator, double wall oven, cooktop and dishwasher) for our new home and we moved in in February 2013. We have had nothing but problems with these products. We reported the microwave in 2014 to the authorized dealer that we purchased from. The front fascia was coming off every time we opened the door. After over a year of dealing with Viking representative, he came out and glued the door back on. He glued it incorrectly and now the buttons are protruding into the sockets and the front panel is still buckling on the front. Since we did not have good luck with getting the microwave serviced, I have tried dealing with Viking directly on the rest of the products. Waste of time. Got a form letter response. The refrigerator bins have all broken, the ice maker gets plugged up regularly and doesnt make ice, the computer on the front panel of the refrigerator doesnt work and, consequently, the refrigerator freezes all of our fresh vegetables. The cooktop randomly doesnt heat, the top oven does not retain its temperature when there is more than one item in it, the dishwasher does not dry the dishes and doesnt clean them very well either. You have to practically wash them going in and then dry each and every one coming out.The Viking representative in my area is NOT customer service friendly and is difficult to work with. I have written two letters to Viking, contacted the place we purchased the appliances from multiple times and have gotten no satisfactory response. Now all of our products are out of warranty and no one wants to address the issues. I guess they dont care that I will NEVER purchase Viking products again. EVER. And, I am making it my mission to tell everyone I know not to waste money buying products from this supposed high-end products company. I purchased Viking thinking that paying extra for an American made product was important and that they would stand behind their products. Lesson learned.

Ive had my Viking range for four weeks and I absolutely love it. When I turn on the knobs, it’s very precise. It doesnt have any play in it, especially the oven, so when I set a temperature, I’m confident that that’s the temperature. I like how it’s raised up on the bottom so that I can get a Swiffer and clean up under there instead of just the dust building up. The range has been fabulous and I’m really happy with it. When I called the first time trying to get my Viking appliances registered, their reps were really helpful and told me where to look.

We were looking for counter-depth refrigerator design and there werent many options out there but Viking has one. On Monday, we actually contacted the store where we purchased the Viking refrigerator to let them know its having some trouble and to check the temperature because our freezer is over freezing. We adjusted the temperature and its still over freezing. We have a lot of frost in the freezer. My husband was to get back with the rep after we had adjusted the temperature. They said that they were gonna send someone out and have that checked for us so well have to call them back and have them schedule someone.

I’ve always been a fan of Viking appliances. I found the refrigerator on the website and I love its quality. I dont have to worry about needing customer service because majority of the time, the refrigerator is going to work like its supposed to and Im not going to have problems with it.

Viking ranges are known and they are aesthetically better than their competitors. I got my Viking range from AJ Madison and they told us it would take about a month to deliver but it took longer than that. I had to reach out to them to confirm and they responded to me saying that the delivery is gonna be delayed by a week but it wasnt a big deal. We got the professional series and its quality is good. One igniter wasnt working well and we called up the company and they sent someone quickly. The service was good and it was covered under warranty. The burners themselves leave stains so it’s weird given the price point of the range. If something goes on it and I dont wipe it immediately, which when I’m cooking Im not gonna wipe it immediately, it leaves a stain. They need to improve the quality on all the burner caps. The gold burners are beautiful though, the heating is great and it cooks up really well. Our experience with the Viking range has been good so far.

Every time I open the drawer, theres too much ice in the ice bin and it would spill out all over the floor. Viking is saying that it’s the design flaw and they wont send anybody out to look at it. Im not happy about it at all. I’ve had it for a year now and it was still under the warranty period although it has since expired. We designed the whole cabinetry around the fridge and I don’t wanna just swap it out. That would not be a great result but I am worried. Otherwise, it’s a good fridge and I like it. It has a nice base and it does what it supposed to do. It looks good and it works. There’s a special temperature drawer in the bottom, which is kinda cool, but it’s nothing I really use.

Viking 36 inch convection range. I prefer gas but we dont have that option, so I went with the electric convection model. I chose Viking because of their reputation. I am not a fan of this range. The 36 inch range has four burners with the smallest burners in the front. The right side burners can be used as a single cooking zone, but the heat isnt consistent. All of the burners adjust the temperature throughout cooking which I suppose is a good feature unless youre trying to boil water. The oven is noisy even without the convection. The oven is self cleaning but it takes 8 hours to go through the cycle! Make sure your installer is familiar with Viking. Ours was not. He was there all day trying to get the range installed, and we had to have a technician back immediately to make adjustments. The range is nothing special for the money. It isnt cheap or cheap looking, but I have had much less expensive ranges that I liked better than this one. I find this range very frustrating to work with. The 36 inch, ceramic top convection model ran about $5000. Its self cleaning, assuming you have the 8 hours needed. The middle rack in the oven glides beautifully which avoids spilling of quiches, souffles, etc. The features I find the least appealing are the ceramic top and the tiny burners in the front. The ceramic is impossible to keep clean and the small burners dont heat the pan evenly. Also, the knobs dont lock into place, so you constantly have to check the settings. The burners self regulate, so the burner will reduce the heat throughout cooking. This becomes very frustrating if you are trying to boil water. Gas is probably more consistent. The oven seems small. The racks do not cook evenly, so you cant use all three simultaneously. I cant tell any difference between convection and non-convection cooking except convection is louder.

My wife and I purchased a Viking 36, four Burners, approximately 18 years ago. The range worked fine for most of the years. Recently the oven door started giving us problems, door would come off its clips, as it turns out the clips on the sides of the inner oven door are no longer manufactured. The oven door for this model is no longer manufactured. In short, we have a range that does not have a door. When you pay $5000.00 for a product, this should not be a large companys response. BUY A NEW RANGE. It will clearly not be a Viking.

I was in a time crunch so I had to make a split-second decision, and I heard that Viking had pretty good reviews. This was the first range I got as a six-burner gas range and it was horrible. Whenever we would turn on the oven, it would make a loud banging noise like a gunshot in my house. The repairman came out and drilled holes in the bottom of my new unit. He said that would fix it because of the expansion of the heat heating up the metal. He did that and left, and afterwards it was worse than before. This was a $7,000 unit that was recommended by one of the Viking people. We went back and forth with Viking and they sent out a new one. The new one came after a couple of weeks of arguing, and the top was all scratched. The black part of the iron grates was peeling off. I opened the door and the door was bent. There was a quarter-inch gap you could see on the installation inside. I finally had them take it back again and I tried getting my money back. They didn’t reimburse me the whole thing for some reason, so I lost $800 on the deal. I went with a whole new different range. I would not recommend them and I would never purchase another Viking product.

I have had a Series 3 gas range for less than 2 years & have had nothing but problems with the oven. When I first got it, it sounded like it was sucking air. The temp is always 25-50 degrees lower than the temp dial indicated. I ran the self-clean cycle twice & both times the door wouldnt unlock after the oven cooled down. I have had parts replaced multiple times. Most recently the main control panel was replaced so I figured all would work fine but it is worse than before. Now the oven lights, the fan comes on, the light to indicate the clean cycle is finished comes on (I wasnt running a clean cycle), the fan turns off & the oven shuts off so now I have no functioning oven at all.When I called for service it would take at least 10 days for the tech to come out... Guess they only have 1 service guy. Finally heard from Viking who said they will replace my range but the replacement range is a downgrade (does not have the self-clean feature). That is not acceptable so theyll give me store credit. The dealer has nothing available in black, w/ self-clean option in the same price range as the Viking. So if I get a different brand & dont use all of the store credit, I forfeit the unused amount. That is not acceptable. The dealer has an I dont care attitude.I have told both the dealer & Viking that at this point I will only be happy with a refund. Talked to Lindy at Viking on 10/24 & had no response w/in 24 hours so called again on 10/26. Got the impression she had done nothing about my request. She told me shed call me on 10/27 in the morning but I have had no call back. I called Viking & was told a VP has to review and they will get back to me hopefully within the hour or tomorrow morning. Unbelievable that a company with their reputation would be so difficult to work with. Their product stinks! Their response time stinks! Their attitude stinks! I will never recommend Viking to anybody.

Up until it broke, I was quite happy with my Viking refrigerator. But it broke in November (the evaporator failed - still under warranty). A service company came, diagnosed the problem and ordered the part December 5. Today it is March 10. In February the appliance repair company called Viking and they were told the part would come in February 26 and that it would be sent out by overnight air when it arrived. February 26 came and went. No word.Yesterday I called Viking and spoke to a customer service rep who took my info and told me someone would call me back. No one called. Today I called and spoke to a different customer service rep and was told that there is no expected arrival time of these parts to the Viking factory. I was told some people are waiting 6 months or a year. Im sorry but I call BS on that.Heres the thing: This is a popular model of refrigerator. Clearly they must be getting these parts at the factory and installing them in new product to be sold while ignoring current customers like me. Not only is this bad business, I believe it is dishonest when they tell me that none of these parts have come in. Im kind of an in internet guy. This is the first review of this situation that I have left. There will be more. Viking is making a mistake. If they rectify it I will come back and modify this review. But dont hold your breath. And if you want your food cold, definitely consider what might happen if your Viking refrigerator stops working.

We shopped around at several different appliance, some of the appliance showrooms, and I was going back and forth between Sub-Zero, Wolf and Viking. There were pros and cons for all of them but I really liked the Series 5 oven. They have a double oven that’s got a French door on top and that combined with the cooktop that I felt like it was a rugged enough look. I decided to go for a Viking kitchen package because of the oven than it was because of the fridge in particular. But if I put raw strawberries in their fridge the strawberries stay fresher much longer than they did in previous normal refrigerators I had. Before when I put the strawberries in my refrigerator two days later they’d be all shriveling. But with Viking I can put them in there, and a week later, they still look edible. There’s something about the airflow. One of their appliance guy explained to us something about that and it definitely works. But I have to buy an ice scoop because Viking doesn’t make ice dispensers in their fridges, which is fine, because I like the smooth look on the front. But I think that they should probably throw in like a food grade ice scoop because yon’t wanna touch ice cube with your hands. That’s just kinda gross.

My Viking range is new and one of the burners sometimes just continuously clicks. Plus, one of the lights isnt even in the thing that shines down on the knobs. I got a Viking dishwasher with it six months ago and I already replaced that. We got rid of it as it had some sensor error and we were disappointed with our experience. I talked to Viking about it but I havent called about the oven yet. I got to have them put the light in on the knob as theres a hole where theres a gap where that might go. But the guys that came out and installed it did a very good job. Still, sometimes when you walk by, you smell a little bit of propane. My house is big so you dont really notice it, per se, but I noticed it. Then, they didnt level it right. When you deal with Viking, you got to go back to the shipper. Their customer service is all right though it seems like their service doesnt cover a lot of things. When the dishwasher went out, they said it was the sensor and must have been a problem with the install. Then pretty much, they told me that I got to go back to the installer. So then I dealt with them and they said it was dented by Viking. So, I went back and forth and nobody got me a dishwasher.

We love our two Viking refrigerators. The only thing my wife ever wanted was some type of outside water and ice. Other than that, Viking has great quality products and great service. Recently, our microwave door would not open. We had a Viking service guy out and hes great. We dont even have to be at our house. He has our code to get in. Hes having to order parts and that microwave has only been installed for less than six months.

We got a slide in six-burner, dual-fuel Viking range, which I absolutely love. Its fantastic. I havent had any problems with it. The hood is great. I felt like the Viking was more substantial. It was a little bit better built. I tried the Wolf, and I felt like the knobs on the Wolf were not as solid. They felt more jiggly. The Viking range felt very solid. When I pushed it in and turned it in, its all super solid. Im very satisfied. It was a very expensive range, but it is fantastic.

I had a frustrating and disappointing experience with Viking Ranges. I chose it because of the style and cost but the range I received was horrible. The first time I used it, I turned on the burners and then I turned on the oven. Underneath the burner, it exploded into a flame so I got a fire extinguisher and put it out. I called Viking and they sent out a repairman. He looked at it and he said that the range was a total loss so they arranged to have it replaced. When they came out to replace it, they arranged the time with me.The night before the agreed time, they called me on a robocall and told me a different time. So I called them back and I said, Ive already arranged to meet at the time we agreed. They called back and said, No, we cant do that. They said that the only way I can arrange the time is to wait til 24 hours before theyll tell me when the time would be. Thats hard to do if youre working so that was a hassle. So I said, I dont know what to do because I cant meet that time you want cause Ive already arranged with my work to be the other time, which we already agreed to, well, I already made the appointment. That was a week earlier and they said at that time it was fine to have the time that we arranged. So I did, then they said they didnt have another day when they could tell me when they could come back. They called me an hour later and said, Okay, we can meet your original time. They came and replaced my range.Viking’s customer service reps were fine but their service people were a hassle because of the scheduling. The actual service man who came out was fine. What happened was very dangerous. The repairman even said that if I turned on the oven first, let it go for a long time and then turn the burner on, there could have been an explosion. But I had the burner on first and then I turned the oven on so all it did was catch fire underneath the burner. My Viking Range works fine now. Its just that I got a really bad Viking Range in the beginning.

We bought the whole package -- 40-inch stove, dishwasher, 42-inch fridge, and hood from Viking. Their stuffs not cheap. We spent over $20,000 on these appliances. However, weve had issues. After only two and a half years of use, weve had the fridge repaired four times, the dishwasher three times, and the range twice already. So, were very disappointed with the products. Ive had appliances that cost 500 bucks and lasted better than these. The products had poor quality overall.

I own a Viking range and I use them for customers. When I built a new home, they were clearing out at the Ferguson showroom and there was a Viking and a Thermador. The Thermador was under warranty in a matter of a year and that was good. It was a 48-inch, it went through bolts and boards, and it went through the heating element. So it went through a lot and to me, that was not great. Its convection also had a huge loud sound and I didnt like that at all. On the other hand, the Viking was very quiet and I really liked it a lot better. So I gave it a shot and purchased it online. I could have gone through the dealer in Salt Lake, but I would have had to pay taxes. If I had to do it again, though, Id probably go with the dealer thats close because I had to return one item and it has been a real pain. At first, they told me that they were not going to take the part back. But it was still in the box and we couldnt install the back part because there wasnt enough room. And we didnt know that until we got the back part. Then, they said they would take it back, but I had to ship it back and it was a double package so it would cost $75 to ship it. It also took forever for them to acknowledge they got it and when they said they have issued the credit, I still hadnt seen it. Overall, I love Viking and its various simmers. Its a beautiful stove and it works great. Its also functional and very effective. Its commercial great, too, so its worth the money. But I really wanted to get certain features and to get them, I had to keep upgrading. Then, when we moved, I had to downgrade to a 30-inch. So, that was hard when I had the nice, big double ovens. They should also make the colored ones cheaper so I could get the beautiful cobalt blue or the red one. I love the easy glide over rack as well and I want to know where to purchase it.

There are vent holes at the bottom of oven. Owner must remove bottom plate to clean food debris that falls into the oven’s burner area which creates an adverse hygienic condition. Also, annoying oven fan stays on 45 minutes after use.

I was all the way around looking at different places and I ended up buying the Viking fridge through the kitchen design place that I used. One thing that was attractive was the breakdown in price when I bought four appliances. I like the quality of the Viking fridge. It does the job well and I like the design. However, when the ice maker is in ice making mode, the arm is down and the drawer is full, then I open the drawer, a whole bunch of ice gets pushed out to the back and on to the floor. When I slide out the drawer, the arm takes some ice cube with it. Theres gotta be something that wasnt done quite the way it should be because I always have to put the ice maker arm up when I can see its getting full. Its not really engineered very well there and I wish that was a little different. But I like the way it looks and the way it feels sturdy when I use it.

The Viking range is the best product. I like that it has 5 burners. Thats a lot of stovetop and cooking space in a 30-inch range. I purchased it unseen from a warehouse in Brooklyn, and it was fantastic. Id buy another one if I needed one next week.

Our Viking Range is beautiful. We looked at the features and, its just so solid. The burners are huge which was something we definitely wanted, and its perfect for our kitchen as it fits in with everything else. Their reps were very helpful and knew the product well. We had it installed, and then, all of a sudden, there was a gas leak. But it wasn’t the stove. It was the plumber. Apparently, the back-left of the stove, the part that comes from the gas line that goes into the back, hadn’t been tightened and he put pipe dope on a compression fitting, which was stupid. Some of that got into the two back burners and they weren’t working, and we smelled gas every morning. So, we had their authorized tech come out and he was fabulous. He found it, cleaned out the ports, and all the burners worked beautifully. So far, it’s the best oven-stove combo we’ve ever had and we love it.

The house we moved into in July of 2016 has a Viking all-refrigerator (no freezer). Ice builds up on the inside bottom left-hand side of the back at an alarming rate. I have defrosted it 3 times in the 8 months weve lived here. The repairman from the local company that services Viking appliances is here for the third time, and now thinks that the ice build up behind the inside wall is so great that it continues to cause the interior of the refrigerator to build up ice. I love the size of the interior and its a nice looking appliance, but this frost issue is making me crazy!

We live in a rural area fifteen minutes from the Interstate freeway. Five years ago we purchased an integrated Viking dishwasher for top of the line bucks. It took Viking five service calls to get it running and it has performed flawlessly until now. So we call local appliance dealers and none of them service Viking. We call Viking and they tell us there is no local factory authorized service. However, they give us names of repair services who should be able to help us. All but one refuse telling us they have problems dealing with Viking and therefore servicing their products. The only one who would deal with the situation tells us the main circuit board is shot and the minimum charge for the service call will be around $1,100 to change out the $250.00 part due to travel time. We are about a one hour drive from Medford, Oregon. We are replacing a perfectly good machine to the tune of $1,200.00! Viking sucks!!!

Im very happy with Viking products. I consider them very good and very well-built. Its very reliable. I had the previous Viking range for eight years and there were no problems at all. Its a very good brand thats why I wanted to have it. However, the process of this particular case of me getting this range on a deal (I found a great deal of a new unpacked range for almost half the price) and the things that followed werent great. I got the range, brought it home, installed it then there were some problems which I reported in my communication with the company. It was quite lengthy to get the proper technician to come and look at it. Theres a whole process that I experienced talking to the company and the company has another company hired for public relations. I got an email from that second company that the issues were being looked at. Then the same second company recommended the local tech but I wasnt happy with the tech that worked initially. The local company that was hired to look at the things that are not functioning reported something that wasnt complete. So, I had to recall the technician and another technician came. They ordered the parts that were malfunctioning and they installed it. The second tech finally solved it but it was about two months of smelling gas and its been quite stressful. The process could be something more straightforward like you talk to the company and get a response from the company. There are no middlemen and no broken chain of relaying the problems that are reported.

This is the worst refrigerator on the market. In the 2.5 years we have owned the unit, we have had the following issues: handle broke off the ice drawer, handle broke off the vegetable crisper drawer, the hinge that keeps the door from hyper-extending has busted twice, the fan went bad, AND on top of that there is a faulty design with the circulation system that is supposed to circulate air from the freezer to the refrigerator -- it causes everything on the top shelf of the refrigerator to freeze, so we cant put anything on the top shelf (I talked to many Viking employees who admit they are aware of the problem and theres nothing they can do about it)! I just called customer service to plead for a new crisper drawer since our warranty just expired and it is clearly a faulty design. The handle is not secure on the drawers and breaks off very easily and they said, No, you will have to pay $213 PLUS shipping and handling for a new plastic drawer. The last refrigerator we owned cost $10,000 less and we didnt have a single problem in 10 years. Please dont buy a Viking refrigerator!

We were looking for new appliances and we went to look at Viking ranges. They had a deal where you buy a range and you get a free dishwasher tossed in so, we went for that. We like the range a lot. It is of high quality, better quality than the other ranges that we looked at. Plus, the Viking dealers people were very, very helpful and they did everything on time. Now, my wife uses the range and she likes that she can control the flames so carefully from high to low. Its very controllable. Im glad that we bought the Viking equipment. We plan to stay here in the house for many, many years and we hope that all these appliances last as long as we do.

We were looking for a couple of appliances to buy and for the best deal we could get. We were confined to certain specs and the Viking Range fits our needs. I like that it heats up quickly. We also have a Viking dishwasher but it has not been great. The people who came to repair it were nice enough, but weve been waiting to get a part for two months. Still, the Viking dealer is available and good to get back to us if we leave a message.

Weve now spent $2,000 repairing our $6,000 oven. The ignitors are cheap and do not last. The last repairmen said... they dont make better ignitors. I dont know about Wolfe and the other, but I would not get a Viking again.

Although the refrigerator parts are guaranteed, you have to be a certified Viking repairman to have parts released to you. This is as bad as extortion. The repairman is charging us 1200$ for 2 hours worth of work. And hes the only one in the Chicagoland area.

I was looking into a more professional level of cooking appliances. My husbands parents have had Viking for years and he really liked them so we just went with that one instead of a Wolf. Theyre all very similar but I liked the name recognition and experience of Viking. The dealer was excellent, very knowledgeable about the product and helpful with questions.Our Viking range is of excellent quality. We have a dual range and a cooktop thats propane so we really like the feature of the convection and all the options in the oven. We like the size of it too. We have six burners and it definitely functions with big holiday events. And when we had any repair issues, which had been minimal, they were very quick to get us a repair guy here and they did a great job.

This is, bar none, the worst dishwasher I have ever owned. The basket is constantly breaking, allowing all of the silverware to fall into the dishwasher. And then, in turn, the dishwasher does not work. This happens every 2 months! I would never buy any other product from this company.

I purchased an entire kitchen of Viking appliances minus the fridge. The appliances were installed approximately 3 months ago, but have never been used because we are just moving back into the house. So far, we have had a repairman out for the stove, the microwave and most recently was told that the wine cooler has to have the control panel replaced. Are you kidding me? I haven’t had the first glass of chilled wine. I called corporate and was told that sometimes it happens. Not much concern was shown. They made sure that I knew that the cooler has a 2-year warranty. There are 3 reasons that I bought Viking products: first, they are beautiful; second, they are made in America; and third, I thought they were a good company with a very good product. I was wrong on everything except the beautiful part. Who protects us from these predators?

I purchased the D3 range in July 2013 and the gas was leaking which the installer said was not so. JCP&L had to come out at night to shut off the gas. Viking replaced the range the third day and the replacement range oven does not work... The company refuses to refund my money and take the stove. I had to cancel my Thanksgiving party and now Christmas is here and still no working stove.

I have bought Viking appliances for my past two kitchen renovations and I have to say I am disappointed in the quality of my latest Viking range; especially when I compare it to same Viking range we had before. The latest range makes a loud bang sound whenever we turn the oven on and it is heating up. It sounds almost like a small explosion and when it first happened, my wife and I thought something seriously happened with the oven and that it was faulty. We had a Viking technician come out to look at it and he informed us that it is becoming increasingly common with Viking ranges and that there is nothing much we can do about it.I have to say that paying a huge premium on an appliance and being told that there is little we can do about it is not a very satisfying answer. It is also embarrassing whenever we have company over and they hear the bang go off with our oven and are surprised to learn that is something we put up with every day especially after spending so much money on a high-end item. I am not exactly sure what can ever be done about this but I must say that if or when we renovate our next kitchen, I cannot say that Viking will be high on my list as appliances to purchase.

I used to be a decorator in New York but now Im in Portland. I was doing caregiving for my mom, but I got her into renovating and I wanted to upgrade the whole kitchen. I wanted a sturdy commercial fridge that would still look nice in a residence and Viking Refrigerators already has the reputation. In addition, I like that the interior parts of their refrigerators were metal and not plastic. I had a simpler fridge the first time and I was amazed at how quickly the plastic parts started getting smashed when a bottle fell. I went to Eastbank Contractor Appliances. They represent a bunch of different companies, and what I liked about them was that they team up with Basco Appliances here in Portland. They picked all the brands that they like the best and put together the showroom. So you get good people who are seasoned in the industry. I trust them and they helped me go through everything. So far, I like my fridge and Im very pleased with it. I love the lighting when you open it up. There are lights all over the place. Its LED so I dont worry about wasting energy. Even though Viking Refrigerator was expensive, its worth the price. Its worth it to get something thats going to last because it just pays off in the long run.

3 or 4 times now (Ive lost count!) the freezer drawer has broken after just opening it. Just from pulling it and opening it! The first time we dealt with it the Service company came to fix it. Well, it’s been fixed and it has broken in the same exact way with the same pieces breaking 3 other times!. We paid a lot of money for our Viking appliances, expecting a superior product. To be honest, viking products are GARBAGE! GO ELSEWHERE! We’ve had nothing but headaches. It is extremely disappointing and aggravating. And Viking customer service is non existent and not at all helpful. Do not buy a Viking appliance!

I’m in the food business and all of my big appliances in my stores are Viking. I heard about them from PC Richard, and the quality of their range is good. The microwaves blower, however, does not have enough power to it, so it brings the smoke out when you are cooking around the house. It does not have the exhaust. Its not that great. Nevertheless, the Viking range, even at home, cooks food better.

Because of the quality of Vikings products, we bought a range from them and so far, its great. I like the range of temperature options on it. Compared to the appliance I had prior to it, my Viking range is the greatest thing.

Ive had Viking for years. The ranges in the past were better quality than the one that I just got which is the Viking Tuscany series. The griddle didnt work and one of the ovens didnt work too. I am happy with the product but its unfortunate we had a couple of little issues to get sorted out.

Just started cooking in brand new oven. The smaller left side oven just made a loud sound and is now not functioning. The right side oven door hinge came off when opening the door and nearly slammed on my foot. I was barely able to lift the door to get it in place. I have only had the 48 range installed the last two weeks. Very disappointed that Viking made in America is poor quality. I now have to wait until Monday to get any support. Anyone else have this experience?

I have always heard about Viking Ranges and always wanted one. We remodeled our whole house, so we got all new appliances. We did some research and Viking Range was really out of my cost range but I found one at Best Buy that was being discontinued and it was locked down and so we got it. I chose Viking because I liked the look of it. I wanted a dual fuel and I liked the look of the cooktop and I particularly like the self-cleaning range. I was also looking at a KitchenAid but when I dug deeper, I found that it wasnt self-cleaning and Viking Range appeared to be. I havent cleaned it yet. We used to have just a cooktop and a separate oven and I wanted both of those combined together. Other ranges were far away from the actual burner itself and I really wanted one that was closer. I really like the shelf, pulling it in and out and Viking was very smooth in that. So, we decided to go with a Viking Range. However, the quality is not so good. We bought it in October off the showroom floor. They sat here for over a month and then they installed it and it didnt work. The gas cooktop worked but the electric oven did not work. Since we bought it at Best Buy through Pacific Sales and we signed up for their Geek Squad offer or the five-year plan, we called them and someone came out the next day. They told us that the motherboard was fried. So, they said I have to order another one. So, we waited and waited and finally, they ordered the part, the part came and the guy who came to install it said, Oh, this is the wrong part. This is not what we ordered. So at that point, this was in January, I was fed up with them because both who came had no good things to say about Viking.We started questioning if we made the right decision. Maybe we loved the way it looks, but if I have problems with it, then this is not the range for us. So, we went to Best Buy and Pacific Sales, and we talked to them and they were very nice about it. They asked if we want our money refunded or if we want to pick out another one instead. I selected the KitchenAid that I wasnt going to get the first time. And in the meantime, they gave me the name of the Viking dealer in Dallas area that provides some support for that kind of thing and told us, Call them directly and see what they can do. And if they get it fixed and you want to use it, use it until your other one comes in. So, the KitchenAid was back ordered and it was just supposed to be delivered last Thursday. The guy came out from the other place and he worked on the Viking range and he said, Well, I think its just the power supply thats bad on it. Let me get a part for it. So, he ordered a part, he came out and it was just the power supply. He fixed it and got it up and running and thats been a couple of weeks ago. Now, its up and running and I love it. The guy who fixed it recommended that we should call Viking and get an extended warranty from them. I did but Viking doesnt offer an extended warranty. Also, theres a lot of things in there and I have not used but I did not get anything with it that tells you not to do or how to convert or any of that. I got to figure that out. I have conventional kitchen instructions and I wanted it to convert it to convection but I dont know how thats going to work yet. We bought an extended warranty with Best Buy or Pacific Sales because it does have a material warranty on it. So, Im going to call the people who can fix it for two years and then we go back to Best Buy for the last three years. I havent used all the functionality on there but I love what Ive used, which is bake and Ive used the cooktop and the grill on the cooktop. If I had purchased it from someone else who knew more about Viking, I might have had a different experience. I dont know how long they studied Viking. But when I called the Viking repair people directly, they said not everyones authorized to make changes. If youre going to buy something off the floor, it should work, and you should have people who are authorized to fix come out and work on it. And whoever comes out, since you spent a ton of money on it, you want someone to confirm that you made the right decision and not bad mouth what you had.

I was familiar with the Viking brand and it felt that I like the quality better than the alternative brand. The only problem is that its supposed to be fixed. The knobs that turn the gas on and off don’t pop out as they should. Some of them are maybe defective and even the ones that appear to work well really aren’t very good. The other day I was walking by it and I had a shoulder bag and it swung and just bumped against the range. And the gas went on full blast and flames were coming up about a few inches. So it literally turned on the whole stove by just swinging against it, which is concerning for everyone. I’ve never experienced that with the other range before so I would definitely redesign that system to be safer.

I’m a huge Minnesota Vikings fan. So, I wanted my kitchen to represent my football preference. And I love my Viking refrigerator. My favorite feature is the free-standing, professional counter depth. You don’t get that a lot with the other brands. Overall, my experience with Viking has been great.

I used to have a Viking oven so I trusted Viking and that was why I bought the Viking range. My husband ordered it and everything was smooth. The range is a great product but the stove-top is heavy. I clean it after I cook but once I touch the water on that, it gets rusted easily. But that’s the only thing I don’t like. If I purchase the next one, I’m going to buy something thats easy to take care of.

The installers didnt convert my unit from natural gas to propane. And that caused a lot of problems for us and the oven. The oven produced a lot of soot on the backsplash and that led to me calling about it. And then they discovered that it hasn’t been converted the right way. Though Viking did not install it, they ended up replacing the unit. Since then, its been just fine. My builder was involved in the negotiations to get a new one. I dont know how Viking responded to that request but I got a new one and I didnt pay for it. And before it came into my house, it has been converted. We like it, and it seems to be working. Im relatively pleased with the product itself.

Weve had our Viking Refrigerator running for about a month and a half now and we love it. The dealer had an excellent display of the various Viking appliances that was really most helpful to us. We bought the double-door model and I really like it. Its working very well, has no issues, nice and quiet, all the compartments are useful, and its pretty. We love the way its lined up and I love the freezer on the bottom because that means my head doesnt bump at the handle if the freezer was on top.

The developer of the house I was building in South Carolina chose Viking appliances and I was thrilled when that was the choice. Theyre so well built and top of the line. Thus far, Ive had time to play with my Viking Range. With my oven, there is an option to use either standard baking or convection. And so, the popovers that I usually make are ready in half the time and they are perfect. The adjustable oven racks and the fact that the range has six burners have been my favorite features. It has exceeded my expectations.

Weve seen Viking Refrigerator all over model homes and we have friends that have it. With Vikings warranty longevity, as well as the amount of time theyve been in the industry compared to the other ones we were considering, we chose to go with them. The refrigeration is good quality and we like it. Everythings been great.

I’m a real estate agent and I see homes a lot and through visiting these houses, Ive seen and liked how sleek the Viking products look. I then got a Viking refrigerator. In fact, my whole kitchen set, which includes the range and microwave, is from Viking. I like my fridge a lot. It’s very nice and efficient. It’s awesome that the fruits and vegetables last longer inside the Viking than in a regular fridge. The only thing is that I have the 48-inch and it seems too small inside, but other than that, it’s functioning perfectly. It is a great product.

I’ve owned Viking before, and I like the features they had on this particular model. It’s easy to purchase. But Ive had to contact them multiple times. It’s a piece of garbage. It’s broken multiple times. We have a two oven model. The oven will go into self-cleaning mode and lock, even though we’re not trying to clean, we’re trying to cook. And it’ll take days to get the oven unlocked with food stuck in it. Ovens will just die because they won’t heat properly. We have the electric oven with the gas burners. And so, we’ve had failure to heat multiple times as well, with defective relays, defective elements. It’s also very hard to get a serviceperson to come. And when they come, they dont fix it. One problem has recurred and not been repaired several times, and then, I had another problem as well. They always try to charge me for the call, even though it was under warranty. I would never buy Viking again.

Ive heard of Viking and seen appliances in different houses. I started researching and found them on internet and its supposed to be a good and reliable brand. I thought I was buying a good product getting their refrigerator, and so far, it has been working okay. It would be nice to have a water dispenser on it and if the icemaker was a bit faster.

My freezer has not worked since Ive moved in so thats a little bit disappointing. Viking has been wonderful in answering my calls. But unfortunately, the people that service around here are just a little bit slow and they operate on their own time. The temperature of my freezer gets really hot so I have to keep hitting max freeze all day. If I dont, the alarm starts going off, so its really irritating. Its like a child I have to watch so I dont let my food get bad. The technician that came out said he fixed it. Yet, it was still getting too hot. I called back and they said they have to order a part and it was taking a very long time. Finally, it came in, so I have an appointment scheduled for March 1st. I like the appliance in general. But Ill be happier once it works properly. I hope that they can get it to work properly.

My wife wanted a Viking range and the purchasing process went smooth and fast. The quality is great. The only thing is the door hinge of the oven is a little weird. It keeps on popping out and I just pop it back in. I dont think its to the quality of Viking but I never reached out. I don’t think theyre gonna give me a whole new door hinge. Besides that, everything else is perfect. It works great.

I have owned Viking appliances before like the stovetop and the double oven in my previous home and now in a different home, my Viking refrigerator is doing great. It keeps everything cold and the frozen food frozen and makes ice. Weve been well pleased. I had an excellent experience with the Viking dealer, too. I do real estate development work and have used the company Ferguson for a lot of things and they do an excellent job. Their guy is very knowledgeable. He can answer all the questions and was very helpful to make sure that we were fully informed on what we need to be informed on. It was good price and he handled everything perfectly. Viking is high quality, top-of-the-line and a great product to invest in. They did the gas cooktop in a good way for a modern look. Through the years, they kept it looking the way I like it. Its of great quality, too. I had a great experience thats why Im buying a Viking again.

We had gotten a Samsung refrigerator before and it didn't work well. My husband always wanted a higher-end refrigerator. Viking was always the number one on our list. The purchase of our Viking Refrigerator went really well. We bought it at Pacific Sales, which is the higher end sales part of Best Buy. The delivery was good. There was one issue though. The handle wasn't tight enough, so it eventually became very loose. But when we called for service, they came out right away.

I love the stove. It cooks fast. The quality is good and Viking has always been good. But the ordering process was a disastrous nightmare. Viking should not ever let Best Buy sell their products again. I totally understand that there’s a shortage of product and people to build product. But Best Buy ordered it for me, initially, then they canceled the order, then they triple billed me. I was paying $18,000 for the stove at one point. Then, come to find out, it sat in their warehouse for two months. Then they shipped it and brought it, but they brought the wrong one. They ordered a propane stove instead of a gas stove. I had to pay somebody to come in and put the conversion kit in. It was disaster after disaster after disaster.

Model VCBB363 Viking Refrigerator - This refrigerator was bought to fit a custom install. There was one recall that was preform for door. Since then we have had nothing but major problem with it in that sometimes it works and then it dont, all the controls at the top that control the cooling etc. Goes haywire and then it defrost itself and wont come back on for hours, and then repeat itself. Have call Viking to repair it after major failure only to find out that technicians they send out call the Viking Refrigerator a bag of worms. Not my words but those of a company that they use to repair them.Kindly Viking send a composer to fix it, however it only work for a week and a half. I have discuss this with Viking and they tell me that they will give me $1100 off a new one. I would think that these people would get their act together. I have another tech that I could that now this product back and forth and he related that it would take three to four warrant item to repair it. I am still waiting on Viking to answer him yes or no.

My wife had heard about Viking Ranges for years through word of mouth and she had always wanted one. We liked the fact that Viking had six top burners and a fairly good sized oven. We liked the professional quality of the range itself and we’re very satisfied. Purchasing it was quite a pleasurable experience. We had a very knowledgeable sales lady. She showed us several models and we selected one. She was helpful too in getting it purchased and delivered. The Viking range is a very nice product and we would definitely recommend it.

I knew Viking from the installation in multiple houses from friends but in this particular case, the builder had Viking as the official product to be selected from. We didn’t have an option but to select within Viking products. Its a good brand though and I like their refrigeration products look, that the drawers close softly and that it works. I would recommend them with a caveat of what the person might be looking for exactly. For example, this refrigerator doesn’t have the option to access water or ice from outside the door so it’s just practical issues depending on how you want to use it and what is your preference.

Our last refrigerator didnt last very long. It was off square and Viking determined that it was dropped during delivery and they wouldnt take responsibility for it. They didnt stand behind their warranty. They passed it off to the delivery instead of trying to help me out after as much as I had spent on it. So we had to buy a new one. So far, its working but it has squeaky doors which makes me think theres some issue with the alignment.

The builders of our home had already selected Viking, and we had seen the Viking appliances at a friend’s place and we were very happy with the appliances, so there was no regret. Most of our appliances are from Viking and I had to contact their customer service for the registration of the appliances. I had trouble registering the products once we occupied the house, and that was resolved. The customer service team was very helpful. They knew exactly what my request was and they were able to help me register the products. There were a couple of times it took me a while to connect to the customer service, though.The quality of our Viking refrigerator is great and it is easy to use. I like that the configuration of the compartments could be changed. There are many configurations that I could do to suit the container size that I am storing in the refrigerator. Thats the biggest plus for me. All the products are from Viking, so they are all coordinated. They blend very well together in the kitchen. Viking products are durable and they last for ages, so I’m very happy that we’ve made the right choice. Overall, our experience has been great.

The customers that I had wanted the Viking appliances and got the refrigerator. I like the way the door feels. It’s easy to open, it seals really nice, and it keeps everything pretty much at constant temperature.

Got Viking appliances with new home. Big mistake. Especially the dishwasher. Does not dry dishes. Takes forever and now it has stopped cleaning hem too.

I have been using Viking products for a couple years now. However, one of the things that I’m having a problem with, and this is the second kitchen we put in, is it seems like every time I buy Viking, it comes in broken. Last 2012, we did the kitchen and the refrigerator came in and they had no compressor. I told them to take it back, but they wouldn’t take it back. So, I bought a rebuilt. They can fix it, but I tested that and then I was like okay. I supposed it was just bad luck. And then this time, I used it and the refrigerator came in broken again. So, I have a broken refrigerator there with the door that is not working.Then, they got to come back and then the dishwasher got a bulk. As soon as the guy came out, I’m like, “What is wrong with you guys? Every time I get something from you guys, is it just my bad luck or what?” Out of four appliances, two of them broke. That is ridiculous. I also said that we do our kitchen every four years and I’m doing a kitchen down in Florida. That was to start this month and I’m behind and I told him I can’t be bringing in stuff that I know I got a way to get it fixed and I’m not there. I said I can’t do this. Nevertheless, everything else looks good. The Viking dealer was fine.

Based on reviews online and their reputation with their consumers and my friends, we decided to get a Viking range. The cost of their range is twice the quality ratio. Im not quite sure what I paid the premium for and the quality of the range is in the middle: not great nor bad. The infrared broiler is my favorite feature of the range, but it does not work that well. I also like the convection and the high-BTU burner. The gas regulator stopped working. It malfunctioned and I couldnt get any gas output from anything including the oven or the burner. I made a service call for it and they took care of it pretty quickly. Overall, Viking range is overpriced with limited options.

I bought a Viking range, dishwasher, and refrigerator at the same time. I heard it was a pretty good brand and I liked their looks. Ive had them for six months and so far so good. We purchased from a Viking dealer and the refrigerator is competitive with others in the price range. They came within five days after I ordered. It was a pretty good delivery and they didn’t do any damage when they came to the house. However, its hard to set up a service with them. They need better customer service availability, like on weekends. We’re happy with the overall quality, however, its easily scratched and stained with oily fingerprints. I think that goes for all stainless appliances though.

Ive known about Viking for years and the choice for the purchase was a toss-up between a Viking and a Wolf but I liked the design of the Viking better. I was redoing my kitchen and I wanted something very attractive in there and yet functional. I did my hardware in brass and silver and the rim of the burner was stainless and I would love to be able to have a little bit more brass on the outside. I noticed some of the higher end range that had the controls on the front and handle and doesnt have a combination of the brass and the stainless. So, I went online this week to see whether or not there were parts that I could buy and swap out for mine. I really dont cook very much but I like the look. One thing that I dont like about the stove and the first time that Ive ever had a stove that was so high-powered is that whenever Im baking or cooking something that produces smoke and I have the oven on a higher temperature then I must put on the vent because it doesnt vent outside. I have to turn on this vent to get rid of it because its hot. Its very hot such that on the first time, it set off the alarms. To put on the vent is annoying and distracting. Either they make some quieter motors or a different ventilation system for the stove so that it vents from the top of the stove. I am dissatisfied with that one feature.

My wife fell in love with the Viking oven and she wanted the other stuff to match, and thats how we went down the refrigeration path. The people at sales did a great job selling the refrigerator and going through the function and features. So far I like the lighting and the storage compartments.

Viking appliance are beautiful to look at, however, the quality of them, not so much. I bought a suite of Viking products in 2009 (Stove, Refrigerator, Hood, Convection Microwave, Dishwasher) and have had consistent problems with them since day one. The range being the worst. Its an all-gas 30 model. The surface burners on the range work beautifully. They have gotten me through holiday and entertainment cooking when the oven would stop working. It seem that the oven has a known issue caused by cooking at high temperatures (400 degrees) for a period of time. Not only does the knob control area get so hot that you need an oven mitt to touch them it also, over time, burns out the circuitry that is behind those knobs, caused by condensation and/or heat. The last incident was the icing on the cake when the oven wouldnt shut off. I had to turn the oven off at the breaker -- a safety issue no doubt. The circuitry is clearly fried again from cooking a chicken in the oven at 425. (The same faulty circuit board was replaced exactly one year ago.) Viking has told me before that the molding needs to be replaced, which it was. No change in heat coming out. The door shuts fine and solid from what I can tell. A recall was done on the stove that supposedly corrects the oven from turning on by itself. I sense that wasnt fixed because I couldnt get the oven to turn off the last time I had an issue. In a recent email correspondence with Viking, a parts tech said that a fan needs to be repaired or installed under the range-top area where the circuitry is housed. What?! There is no fan and whos paying for that work-around. (Honestly I dont think he knew what he was talking about. This is Viking (Middleby) customer service, mind you.) I dont use my oven that much as Im usually grilling. I probably use it 10-15 times per year and rely on a larger Breville toaster oven to roast/bake smaller things for the two of us. (That appliance has saved me many times and is worth every penny and has lasted well beyond the life of the Viking stove, at a fraction of the price.)Ive given up on Viking, as other appliances in this suite have been problematic just as much. I stopped using the dishwasher years ago. Thats a saga unto itself. Sometimes it works, sometime it doesnt You never know. You get a light show on the control panel telling you why it failed cleaning. My point here is that Viking Appliances needs to be held accountable for the quality of their products. Supposedly they are premier appliances that should be built to last. The Consumer Safety Commission needs to be aware as well, especially with regard to safety concerns with the range. I cant in good faith recommend buying a product from this company. Again, they look great but they just dont hold up. I will buy American again but not them!!

The house that we purchased already had a Viking Range and so, we wanted to continue using Viking. So far, were not impressed with the refrigerator. Weve used Samsung more than anything else before and weve never had so many issues come up as we have with this $15,000 fridge. For one, Viking doesnt have a great after purchase service. When they delivered the fridge, there was something wrong with it. The whole process took about two months for them to come and exchange the fridge. And then this year, weve had issues with the freezer, where a portion of it doesnt seem to be working. Weve been back and forth with them trying to find some service provider in the vicinity. Only after two months and a lot of follow up did they finally have someone coming in to check and see whats going on. As to how long it would take them to actually fix it, Im not even sure. The thing is, they have a third party that deals with these things, so its not really the Viking dealer. Its just a number on the brochure. You call them and they send you off to some independent company that they have in your area, and theyre the ones that are supposed to come and take care of it. As a result, it keeps ping-ponging back and forth. Besides that, the fridge looks sleek and its nice to look at. Its wide and its spacious. I definitely dont have issues with storing anything. I like that the shelves are wide and tall. So in terms of space and cooling issues in the refrigerator, we havent had an issue. Although, our ice cubes have been melting since summer. But still, when things get out of hand, theyre gonna have a third party, not necessarily a Viking technician coming and dealing with your issues and theres a lot of bureaucracy and telephone calls involved in the middle that waste our time as a consumer. And when you spend so much money on a refrigerator, you sort of dont expect this. You want things to go smoothly. And it all goes back to how great that service provider is, which from my initial experience, theyre not great. We even had an issue finding the refrigerator in the beginning. We had to go to another city and order it. So, if I were to recommend Viking to somebody else, I would say make sure that if its not that easy to procure the item from the beginning, maybe it wont be that easy to get service after the purchase.

Viking VDB451. Nothing but problems since purchase installed October 2012. Unit would not run on a GFCI breaker, had the technician out several time then called the factory and they said take it off GFCI breaker. Viking was out again for a blower issue. Now the dishwasher will not complete any of the cycles. After 3 years of use the technician is blaming a 30 discharge extension that was installed back in 2012. Will never buy another Viking product again. I have 8 repair receipts between diagnosing and ordering parts.

I love to cook and I’ve always been impressed with the stuff from Viking. Ive always wanted a range from them. Some of the other brands dont meet my expectations. I got a Viking range lately and Ive had a bit of an issue with the burners. I’m out in the boonies so it’s on propane. But then, I don’t think the burners on the range burn evenly as I can get a higher flame on one side. Nevertheless, I love the six burners and the way the range looks. Its a convection oven also and overall its been performing well.

We were looking for a counter depth refrigerator, and the Viking refrigerator was one of the few ones that we liked. It works really well and we like its design. It gets the food really cold. I like the lighting there and the construction of it. However, the dealer we bought it from was horrible. I bought from the dealer Viking appliances including a refrigerator, range, dishwasher, and a microwave. When they first brought the refrigerator over, they didn’t have a truck that has a ramp to take it off from the truck. What they ended up doing was they had to open up the fridge in the truck, had to lay it on its side, and slid it on the floor. They had three people struggling, carrying it into the house without its box. I was to the point of just livid. Fortunately, they didn’t scratch anything because I was standing there right next to them making sure nothing happened. I could have picked a better dealer despite them giving me free installation.I have a printout of the fridge so that we know where to put the electrical outlet as well as the water outlet. But in the case of the range, there wasn’t really a cutout. All we knew was that it has a 30-inch width so when it arrived, it couldn’t fit into the wall because the gas outlet in the wall was right in the middle. We remodeled the entire kitchen and nobody explained it to me when I was in the showroom that we could have reconfigured everything to make sure that the appliances actually fit there. Also in the dishwasher, there was a piece at the bottom that keeps falling off. Its kinda weird and I’m not sure what to do with it. However, the appliances were great, overall. I’m very satisfied with the Viking brand. It looks great. I have people come by and everybody’s awed by the overall look of it. It’s just beautiful.

Like many of the reviews here, our Viking French Door fridge was a lemon and so is the new one that showed up after 6 months of service calls and spoiled food. I have now heard from a service person and the appliance delivery men that I am not alone in my issues, which are detailed by many other reviews here. I have wasted 16+ hours of my life talking to Viking and waiting for service calls. Not to mention the $100s of lost due to spoiled food from the freezing in the back of the fridge. The fact that ice spills out onto the floor every time I open the freezer is a design flaw I could have lived with, but this is unacceptable. Built my entire kitchen around this fridge and now I need to figure out how to replace it. Do yourself a favor - the reviews are true - dont buy this fridge. Viking knows its refrigerator is defective, but keep selling it.

Viking is known as a higher end appliance, and were really happy with the quality of our refrigerator. The ice maker is louder than I would like, but it doesnt go off that often. I really like the amount of capacity in the refrigerator because for this size of refrigerator that we were looking at, Viking has the highest capacity. Go ahead and buy a Viking fridge.

We got a Viking Refrigerator primarily because of the name and reputation. But then unfortunately, Vikings name has suffered in the last few years but hopefully, I wont have any issues with this one. The quality is fine, its fairly modern and it has nice LED lights. P.C. Richard was the dealer and they were professional and very good about it. The only thing I was a little disappointed is that it didnt have any cold water coming out and I would have expected that for a $3700 appliance. But overall, its a nice refrigerator and I would recommend it.

Viking is a good brand. Its made in the USA and we like the look and size of their refrigerators. Ours is working great so far. The temperature control is nice and the doors open and close easily. Its like a French door refrigerator, but they dont hit each other. My sister has a Sub-Zero but its doors would hit each other if they didnt close them the right way. As with ours, the doors seem to be pretty seamless, which is good. However, the freezer in our fridge is like a pull out drawer and if I pull the freezer from one side, it gets off the track a little bit. Sometimes I have to straighten it out and push it back in, which is a little weird. Also, it would be cool if there was a water dispenser inside the fridge, though Im sure Viking has that on some of their high-end refrigerators. As for the Viking dealer, their team was on-time and they answered all my questions. They were absolutely friendly and respectful as well. It was an easy experience overall.

Refrigerator Model VCFF136DSS2. Almost four years old and of course the warranty runs out 6 months ago. Started two years ago with the water filter holder. The cover for the filter has a clip that breaks easily. Viking store sold me a replacement and it broke within six months. I drilled a hole in the front and put a screw into the frame and it works great. Our biggest problem now is the fridge quit working. Only the lights work. Viking said to replace the front computer board. $922 and two weeks later that did not work. Now Viking does not know how to fix it? Local repairman asked me to call Customer Relations. They said a report had to come from repair man to the Regional Service Manager. Going on third week with no fridge. Family is not happy. Viking said they will call me once they decide what to do. Parts are Whirlpool.

Viking had a sale going on. The refrigerator I was looking at was discounted and with the rebate I was getting, that put it in a price range that was comparable to Sub-Zero. Plus, the store was saying that they have had good success with the refrigerator and that people liked it. I decided to take a chance on their technology. So far, food doesnt go bad in it and I love it. The refrigerator has technology that pulls out the gas that makes food go bad. Before, I would wind up throwing so much food out because it goes bad by the time I get around to cooking. Now, I make less stops at the grocery store. Additionally, water that that comes from my Viking tastes really good. Its much better than the GE Monogram that I used to have. However, the ice maker has a little wire bar that comes down when the ice tray fills up. Its supposed to set off but then it goes a little overboard such that I find ice outside the ice tray. Still, this was the only thing that was wrong. This is the second Viking that I have had and I have been very pleased with the service. With the first one I had, there was moisture building up on the inside. Everything was getting wet inside that refrigerator and almost every day I had to wipe it down. I complained and Viking sent servicemen out a couple of times. They couldnt figure out why the door wasnt sealing properly. They told me that they couldnt figure out the issue and that they would just get me a new refrigerator. I didnt have to pressure them so much and they gave me a new unit that works. So far, it works fine and its beautiful. I like the way its saving me money through not wasting food. Ive already recommended Viking to other people. I let people who have stayed at my place see it and I tell them about the refrigerators technology. They have been saying its a beautiful refrigerator.

When our family bought our home we purchased all new Viking kitchen equipment. Double oven, heat warming tray, 2 oversized units, one refrigerators, one freezer, ice machine dishwasher, hood, and 6 burner stove top. Within two years the refrigerator started leaking. We complained to the company we purchased it from and he said it was the seal. They ordered a new one from Viking but what Viking failed to tell them was that the refrigerator we had purchased was one of the first 100 off the assembly line and they had recalled this item.The continuing leakage from the refrigerator ruined our hardwood floors. We finally had a rep come out and look at the refrigerator and believe it or not we got a new one after this continuing over a year. The ice machine in the freezer went bad so he ordered us a new one while he was there. The ice machine that was self standing the board went out after 4 years and it cost almost as much to fix so we threw it out. Now our freezer only freezes halfway. There is a hole in the condensing coil that they can not locate. Now the refrigerator that was replaced the door keeps catching and it will not close properly. The dishwasher would not drop water after 5 years. Could not figure out why it would not and just ended up throwing that away.

When I purchased my Viking refrigerator, it was a good price and the built-in lock on the counter was good. However, I dont know if its the fridges or the customer services fault, but I was starting to get water pooling in the bottom of the freezer. Ive got some damage in my wooden flooring and my pantry. I sent a complaint back in February and Im finally starting to get a response. The technician was out last week. It took six months to have someone come look at my fridge, and Im not sure why it took so long for them to get back to me. They have poor service and Im not very happy.

Knowing Viking through friends and knowing its a high-end brand, I got their range. I worked with the distributor during my purchase and it was pleasant. I like the look of my unit and its performance. The power output is nice and it is definitely higher performing. The quality is great and I like how its easy to clean.

I bought 1st one mid Year 2015, the panel buttons caved in, rendering the microwave unusable, at 18 months. Purchase a second identical microwave July 2018.Second microwave had no updraft of exhaust, tons of exhaust flow from the top, repairman couldn’t determine where exhaust was coming from. Magnetron did not operate properly microwave, sounded as if motor was straining, lagging and power was not even. Excessive condensation built up inside door. Viking replaced microwave instead of trying to fix it. It took about a month to get replacement. I received a call at 445 that installer was Enroute and should be here by 6pm same day.Last night I got the 3rd otr microwave, in 3 years. Mentioned that updraft exhaust was not good, microwave #1 had excellent exhaust (updraft). Was told by installer that these don’t really operate that well. Probably the most honest thing I’ve heard. Love my Viking range. Hate the microwave, wouldn’t buy another Viking microwave, yes I realize 80% are made by Sharp. Would look to another brand.

We bought our Viking 6-burner range used, with very low usage on it. It looked all pretty with the stainless parts, and worked well... for a year or two. After a while, Ive noticed the lack of stainless parts and fasteners where it matters. This thing is just a rust-bucket. We live in an area where steel is not particularly prone to corrosion - the lousy materials are to blame. Rusty, creaky door hinges (maybe that is why our door actually stays closed :-o). Rotting gas oven burner. The pan under the grates has rust-through. On and on. If I thought this was a long-term keeper, Id order a truckload of igniters for the oven, as they go out regularly. If I had to pay someone to work on this, it would be much cheaper to buy something else. Rubbish! Id rather have an old 55-gallon drum and scrap wood than another one of these.

Viking range is great. I love the way the stove boils the food and cooks it. It has a whole setup on it. You dont see the flame come up but can adjust the way it goes. Its also safer for children. But right now, its not working and it needs to be fixed. We called customer service about it and they called a contractor. Were still waiting on the parts to come back. The wires burned up so we had to replace the whole surface. Once I receive the parts, I should be doing great unless they need it to be replaced.

Viking was the affordable choice and a better choice than some Maytag. Its got a quality name to it. Its the rep. However, there was a problem with the shipping of our Viking Refrigerator, and we had to get another one. The first one got replaced. Even the second one, the freezer door is a little loose. I didnt wanna deal constantly having to send it back. The handle was loose, so I tried adjusting the handle. It doesnt adjust anymore. But, its good. It works.We got it from Best Buy. They were nice enough to accommodate switching out the first one. They wouldve switched out the second one cause I wasnt happy with the freezer door being crooked and the handle being loose. The handle is still loose. We were able to fix the crookedness a little bit, but at that point, we needed a fridge. Our old fridge had crapped out, so I didnt have time. They werent gonna bring it till the next day. So, thats my only gripe. The product is not 100%. I wouldnt recommend this Viking Refrigerator ‘cause its a hassle.

Ive had Viking products before and I heard about the Viking refrigerator from friends and people whove had Viking appliances. My son-in-law works for a company thats owned by Viking, so I got the friends-and-family deal, and it was a great deal. I like the French doors. In fact, this is the only slide-in refrigerator that Viking makes, and it was perfect for my kitchen thats relatively small. I just couldnt justify going up to a commercial grade refrigerator with a small kitchen. I also love the components of the freezer units. There are different areas where I can freeze things. Its very compact and efficient.I had a few questions regarding the refrigerator and the rep pointed out how to do the adjustments. I had called the Viking headquarters in Tennessee and asked for a hard copy version of the manual, even though its available online, but I never received it. Thats an oversight on their part, but I should just go ahead and print out the manual off of the internet. But other than that, Im very happy with the refrigerator. Its great. Its perfect for my needs and its a good-looking refrigerator, too.

The construction manager who helped us through the renovation recommended Viking and I was familiar with the company itself. As a profession, I have dealt with them professionally for hotels and restaurants. I knew the brand and the quality has been very good. However, I have issues with the dishwasher because it takes two hours to do what a normal one does. Also, the keyboard is not customer-friendly. There are a lot of buttons to push and usually, it takes a while for it to get to the program it needs to be washed. On the other hand, I love the refrigerator, oven and microwave. I wish the ice maker is larger but everything I have is good and I just have to master using the dish machine. The Viking dealer did a great job. They walked me through, helped me to get a credit line and delivered when they said they were gonna do it, so I was very pleased with them I appreciate everything Viking has done and I will recommend them to friends.