We have been very disappointed from the first days when we purchased our full Viking appliance kitchen. The lettering and markings on the stovetop disappeared in four months and the wall oven light switch was done in 1 year. The refrigerator door hinge broke in a year and a half and now the oven door doesnt close correctly. We are moving on to another brand.

My wife saw the Viking range and it was pretty. She liked the bells and whistles. It was dropped off during delivery, my contractor installed it, but there was a problem with the board. One of the lights wouldnt work and one of the burners wouldnt ignite, so we ended up getting services on day one. Its been working fine since. Its weird getting used to a non-digital oven as this ones a lot more manual so that was a little bit of a transition. But I like it more. It seems like fewer things to break. The oven heats and it seems to circulate just fine. It cooks everything just fine. I show it off to everybody. They love it.

We moved into our new house less than 4 years ago. All our appliances were brand new from Viking. We had issues from the very beginning with a dishwasher that did not work, range and now the freezer and refrigerator broke. My husband called for service earlier this week but nobody could come until Wednesday next week. Tonight we had to throw out everything from the freezer and refrigerator. I regret that we bought these expensive Viking appliances. I don’t recommend the Viking products due to high price, poor quality and service.

I bought a Viking Range for the size because I had a very limited space on my counter. I thought it was a good brand but Im disappointed. They have all this gas power but if you spill anything on the ceramics and the top, it’s a major disaster. If by accident you spill oil or water, you need to burn yourself and clean the stove immediately. It gets marked very easily. Im a cook so it’s crazy. Im completely shocked. I Googled what to use to clean it and everybody is complaining that it’s ridiculous that you spend so much money and you can’t clean the stove afterwards. No water, or anything because it will leave a mark.

Viking VDB451. Nothing but problems since purchase installed October 2012. Unit would not run on a GFCI breaker, had the technician out several time then called the factory and they said take it off GFCI breaker. Viking was out again for a blower issue. Now the dishwasher will not complete any of the cycles. After 3 years of use the technician is blaming a 30 discharge extension that was installed back in 2012. Will never buy another Viking product again. I have 8 repair receipts between diagnosing and ordering parts.

We bought a high-end Viking refrigerator for our home only to have the motherboard go bad. We called a repair person recommended by Viking and he said this is the second call regarding this issue he has received today. Apparently Viking is doing nothing to help customers with what seems to be a known problem. Shame on them!

I’ve been having a lot of trouble recently with our Viking Refrigerator and it’s been one of the worst customer service experiences I’ve ever had. I liked the great arrangement design in the freezer and that it had a three-year warranty. But, the freezer leaks water onto the floor, which then pools under the fridge and then leaks into my basement. I have to get in there every week and break up the ice at the bottom of the freezer so it doesn’t break the seal. I sent an email to Viking several weeks ago and I was in touch with somebody there and we have emails back and forth. I opened up a service ticket about three months ago and I’m only now starting the service process since it wasn’t until this week that I actually got confirmation. They have a local appliance service person coming out and I’ve scheduled an appointment with them.

Ive always had Viking in every appliance in my house. But when my refrigerator stopped all the way out, the technicians kept coming out to fix it. They came, looked at the problem and then they had to go back to get a part. I had to wait for another two to four weeks for it to come down to put in. And then another couple of weeks later, the refrigerator would quit again. So then, they had to come back two weeks later. They were down to replacing everything. Despite that, the technicians were great and I had no problems once they came out. It was just not getting the part that dragged it out because they only service my part of the town every two weeks. But when my husband stepped in, Viking finally gave me a new refrigerator. I was very disappointed that it took me probably half a year to get this issue resolved. It was my mistake and looking back, I probably wouldnt do Viking again even though they finally gave me a new refrigerator. I understand that they have to try to get it fixed but they should have done that instead of waiting for my husband to interfere and that he had to contact one of the bigwigs of Viking.

I initially read about Viking Range on the internet and heard that they were good ranges from others word-of-mouth. Then there was a lot of bad write-ups about Vikings from the service warranty, saying there were the ranges have a lot of breakdowns. I then found out that it was taken over by Milne whose goal was to improve on service and reliability, so I gave Viking a shot. Now that I have it I think its quality is top-notch. I love it. The grill is my favorite. My least favorite however would be the time that it takes for the broiler to come to temperature - it takes a half-hour at least. Maybe Im doing it wrong by waiting for the oven light to turn off when it is ready. But other than that, its wonderful. Viking is a phenomenal range but there a few things one has to know about it. It takes a little bit more maintenance but its worth it. The range has to be cleaned once a month so I take it completely apart on the first of the month, every month and soak everything, dry it all, and put it back together. I do the same thing to the Vent A Hood exhaust fan I bought and have that and the range paired together in the same color. Also, the burner sometimes doesnt light so the top needs to be taken off then go through the holes with a big pen and wring it out to make sure that the igniter is dry.

I had Sub-Zero for years, and it was leaking and leaking. We had it fixed a million times before we changed. We also needed a built-in and we wanted a bottom freezer so we went with the Viking. I like the lighting. Also, the ice maker works well and the ice is clear. However, Im not happy with the door. It closes but when you open it, it slams open. Its not balanced. Viking installed it improperly so we had to change the doors. When the doors came, they were all scratched. We had to get a brand-new Viking fridge and there were all these scratches on the doors, which was unacceptable. But they brought new doors and they just didnt balance them.I filled out a form, I registered online, and Viking Refrigerators called me a local company and weve been playing phone tag. I want them to send somebody to fix the door but it hasnt happened. Ive been waiting for a month for that. Also, the drawers are poorly designed. Theyre flimsy and not elegant. Theyre not as sturdy for a $10,000 refrigerator that should be better quality.

I was looking for refrigeration, and I was doing renovations. I went online. I had wanted to upgrade from what I currently had, which was the JennAir Professional Series. I wanted something on the Wolf or Viking line. I did not go with Wolf because I could not afford the Sub-Zero Refrigerator. So, I decided to go with Viking. I looked at the reviews. I had ordered it from an appliance shop. Then I went to Ferguson Showroom to see what it looked like because the appliance shop didnt have a display. I knew it was looking like what I wanted it to look like.When I went to Ferguson, they didnt have any Viking on their floor. The salesperson said, “You know what, Latrina, I wish you would have came to us first because our customers had so many problems with Viking. We had to take it off our floor as display items.” I said, “Well, frankly, I wont have these problems.” So, I got the product. But I couldnt have the contractors in because of COVID, so I had the products here for a while. So, they installed them, and now its about the eighth month. My microwave already went out. The refrigerator handles are not so nice. The guy who came and fixed the microwave also had to tighten up the handles. At the top of the refrigerator shelf, you can set it to different levels. At the very top, it’s freezing my food. I cant set it to go any lower than the level that it’s at. Viking needs to revamp.

We liked the look of the Viking Ranges. We also liked the multiple burners and the size of the double oven. We knew what we wanted as we shopped, and we picked Viking out. Weve had a couple of problems, though, but it is covered by warranty because we built the house. We had to have it completely replaced once, because the main oven door wouldnt close and seal. The original dealer stopped carrying Viking, so we ended up having to get the replacement from another dealer. Because it was an all-new construction, the builder handled finding the other dealer, and he contacted them. They quoted all the same appliances and everything was smooth. The pricing wasn’t any different. It was just a matter of waiting for construction completion, and everything was here when we moved in. It didnt hold up construction. With the replacement, though, the two oven doors dont align. There’s an uneven gap, so it looks like somethings crooked. But theyre coming next week to try to get that fixed. Were hoping that its some adjustment that they can make and not another problem. Another thing is that it has all large burners. Theres nothing smaller for just a small pot to simmer something, so I’m always dealing with a larger wider diameter pot. But it’s a nice product, so far. Theyve been accommodating with the issues that weve had, so I would recommend it.

I moved from North Carolina to Texas. I had a KitchenAid back in North Carolina and I had mix results, but mostly positive. And I switched from KitchenAid to Viking when I moved to Texas. I walked into Best Buy, saw Vikings, and I liked it. The measurements were such that it fit my house. Ive heard their reputation was good and unfortunately my experience was not that good. And I like the layout of the inside and configuration of it. I did not particularly go out and do an experimentation or competitive shopping. I still like the Viking but I bought it off the floor. In other words, it was a floor model. My number one complaint is that the delivery from Best Buy to my home was mediocre. Two dudes came and then just dumped the box. They couldnt wait to get out and get their money. They didnt level it. The couple of the handles were loose because its just a floor model. I knew that and got a discount because of it. But we checked carefully with Viking and I was able to ascertain on the phone that I had full warranty just as if it was new. I learned one lesson that I would not buy another floor model again. I got the discounts for a good reason, but there were nix in the handle. It didnt bother me because of the discount was substantial and I thought, What the heck? Its a good box. So, I bought it. And I would never do that again. Because even though I had a full warranty and Viking was very accommodating about getting a service order out and getting a service guy in here, their service guys are not trained. A dude came in to do the servicing because the rubber sealed on the freezer portion did not close all the way at the top. Otherwise, there was a half an inch gap between the rubber and the metal. And consequently, the box was going 24/7. I never heard it quiet ever until I had this service call. He tightened up one handle, but didnt do the other handle. The bottom portion of the outside to the decorative chrome piece that sits on the floor thats loose on one end. He didnt tighten that. It was a very slipshod work. He didnt have the tools and didnt have the moxie to do the service.So, Im disappointed in that fashion. Im still not quite sure whether the freezer portion is correctly positioned and whether the screws are correctly tightened and leveled. I understand about floors not even and the knob but now the box is not level. And it bothers me. I look at it every day, and I see it that its at least three quarters inches off on one side. I paid quite a bit of money for a nice box that I thought was the top of the line, top shelf box and I cant get any satisfaction. I cant get any service.I dont think the problem is just with the Viking product. I think its a combination of things. When they put it on sale, they had moved it from the wall portion to the outside door of Alco or Foyer. So, theyve been moving it around and that indicates to me that depending how good the movers are, what kind of dollies they use, and where the heck they put the dolly, did they bend something, the freezer door portion get bent and out of shape and thats why the rubber seal did not seal.

I do like my range so far. It heats my food which the oven is supposed to do. It feels sturdy, reliable and doesnt have a lot of bells, buttons and whistles. It looks as though it will do what its supposed to do for the next 20 years. My expectation is that because it is expensive, Im going to have it for a long time. It is easy to clean. Im not a big cook, but my understanding from people who do is that its important to have the temperature consistent inside of the oven. Thats one of the things that Viking is known for - even heating. So if ever I take up baking, Ill find that to be true.

Purchasing the Viking refrigerator was good and the dealer gave me a good price. The dealer was top-notch. I like that the fridge makes a lot of ice. Id recommend Viking.

We wanted the kitchen to be more of a showplace than just an average functional kitchen. We ordered all of the appliances at the same time in January 2021, but they werent delivered until end of May. So, there was a long delay in the arrival of the appliances. We had them all there at the same time before they would start the remodel of the kitchen. Everything was on backorder at that time. There was a lack of inventory everywhere. We knew that going in, and most every appliance brand we looked at had some sort of delay on it. And we wanted all the appliances to match so we ordered accordingly and waited, which put us farther down the list on the contractors list, which was a long delay.The range works great. My wife loves it. The only real incident we had that we didnt know we would have was when we got everything installed, the icemaker didnt work. And that didnt get fixed until January of 2022. Once we got it in, we had to go through the customer service thing because it wasnt making ice. Viking sent somebody out. He checked it out and had to order a new icemaker. When it came in, they installed it and everything worked fine.

We’ve previously lived in houses and in rentals that had Viking in them and I know that it’s a good brand. And when we were looking at the appliances, there was a couple that fitted in our budget and we also looked at the style of the oven. We looked at Wolf and Sub-Zero, and Viking, just a combination of the style, price, and functionality, won out over those.We bought a Viking refrigerator and a range from an online company out of New Jersey. It came from the factory and it looked like it had been packed up with a dent in the door. It was underneath all the packaging and theres no kind of dents in the packaging. It was difficult to figure out how to get that repaired on someone else’s dime because it’s not our fault. The dealer was more problematic than Viking. It was like sending emails to a blank wall. I felt like they could’ve said that this was not their issue and they’re sorry for sending it to us. They were just searching to figure out who I needed to contact. After four emails and a handful of phone calls they told me to call Viking. And then Viking sorted it out as I could expect. They took care of it in a good fashion and took complete charge of its cost. Viking had someone came out and replaced the door. Then, something also happened when they installed the range. Some of the workers tried to move the range around and they pulled off the door of our oven and that had nothing to do with Viking. But we were able to get that sorted out on the same day. It’s good for it to all happen at once versus a couple of times. The quality of the range is good and it seemed perfectly functional, especially after the door was fixed. It works when it needs to work.

I have some problems with the Viking Refrigerator that we got. The unit functions well, but I have problems in the way it is laid out. It seemed very stripped down. The crisper drawer is not divided, it is just one big drawer that is supposed to hold both fruit and vegetables. That was surprising. Fruits and vegetables require different temperatures and different humidities. There wasn’t any delicatessen or cheese drawer too. The fridge is also very high so that the taller shelves were not accessible. I called Viking to find out how I could better accessorize the refrigerator, and there didnt seem to be any answer to that and apparently, for this model, there are no Viking accessories available.

I used to live in the downtown Denver area and had a loft that I refurbished down there. I had all Viking everywhere. Then I moved into a new home north of Denver. I had to buy my own refrigerator because it was a brand-new home. I decided that the Viking fit in the space the best and I also liked my Viking purchases previously back in 2000. I’ve been pleased with my Viking refrigerator. I can’t believe how long food stays fresh in it. I can leave food in there for weeks on end, and it still comes out as if I just bought it from the supermarket so I’m very impressed. I think there’s truly something going on in that box. I also like the industrial nature. It’s all heavy-duty stainless and the moving parts are very fluid and easy to operate. I’m extremely satisfied and I really enjoy owning Viking. Viking is pricey, but I get what I pay for.

I’ve always wanted a Viking Refrigerator. Due to Vikings reputation and the way their appliances look, I bought a Viking refrigerator which is nice and I love it. I bought mine from Plessers.com and they were really excellent. But the instructions for the kick plate were pretty vague and I couldn’t figure out how to put the kick plate on the bottom. I thought I had the wrong one and they sent me another one, which was the same part. Then I realized how to put it on after that. Yet the response was really good and they didn’t waste any time sending me a replacement. I appreciated that.

Agreed Viking appliances are 100% crap! I have 4 of them. All over $7000.00 each and they have all failed many times. Control boards in the all fridge model and the gas ovens do not light or function correctly, and in some cases not at all. The burn tubes are HAND drilled like from the 40s!!! Basically like some kid with a hand drill trying to drill the gas holes into a tube so it might work! Unreal. The service guy has been out 8 times to try and make it light correctly! The fridge, what a total waste of $7000.00!!! If and when it cools it will freeze the food or just alarm or stop cooling at +14 degrees c! This Viking crap has ZERO consistency and is RUBBISH! Even the Viking toaster had to be returned as it failed the first DAY!

I love my stove. I had to get used to it because of the temperature variation from my old stove to this Viking stove. But I love the style of the stove and the self-cleaning elements of it. I love that it’s lifted from the floor that you can sweep underneath. I also love that it heats up quickly. I love, love, love that it’s stainless steel and you can wipe it down polished easily. Im very satisfied with my stove. I have two issues with my stove. One issue is that my kickplate was dented a little bit when they delivered the stove. So I went back to the store and they said that the company was going to call me because they thought they had the kickplates in storage. But then nobody has contacted me yet. The dent is not noticeable. But when I spend that kind of money for an appliance, I want to make sure that theres no dents anywhere. I got the stove delivered in December and it’s April. I know there was a backlog on them, so I was giving them the opportunity to catch up in the backlog and the whole bit, but this has a been a bit long. The other issue is that the knob on the right gets stuck sometimes and it doesnt turn on or off. You cant do anything with it. If I give it a hard turn, then it will go up or down. You dont want anybody that doesnt know the stove doing that. So this developed within the last two weeks and I have to call them in for that.

We purchased a VCRB536 Refridgerator and separate matching freezer for a kitchen remodel. Our Subzero 532 was operating perfectly although it was over 20 years old. The Viking door hinge spring broke, maybe $ 1000 to replace a $ 10 spring. Warranty coverage was denied. Now, the door bins are falling apart. Nothing heavy in them, but the ALL METAL door bins have plastic end caps that are cracking. Now I need to be careful the door doesnt fall off, but also watch the bins and contents falling when I open the door. Im very disappointing in this product and lack of support.

We love our two Viking refrigerators. The only thing my wife ever wanted was some type of outside water and ice. Other than that, Viking has great quality products and great service. Recently, our microwave door would not open. We had a Viking service guy out and hes great. We dont even have to be at our house. He has our code to get in. Hes having to order parts and that microwave has only been installed for less than six months.

My husband loves cooking on our Viking range. He likes its flexibility with the burners. Its quality is good and we’re happy with it thus far, but there are a few things about it that we’re struggling with. One is that the large oven keeps having a huge popping noise when it heats up and it scares the daylight out of me every time. A button on the hood is also not working properly, so we need to put in a service call for that.

I used to work in restaurants. I’ve known Viking for years, and I love the quality of their ranges. From having a noncommercial unit previously they work better. The oven makes heating temperatures more exact. It cooks more evenly. The burners are designed to where they actually just operated at a different level, a higher level. I would recommend it. You wouldn’t be disappointed, and youd be happy with it. Theres definitely a difference between a commercial unit and the standard gas range that you could buy anywhere.

I choose Viking Ranges for their quality and I just like them. They have a very good quality. My favorite feature is its consistency in cooking. I also love that each of the burners has a simmer mode, which is good. I bought the range from someplace online. I also bought the extended warranty and there’s one company in our area that works on the Viking thats certified if I have any issues with it.

4 to 5 years ago we bought a Viking dishwasher to replace our other one because we couldnt stand the noise. This one was quiet at first and ran pretty good. After the first year it left the dishes wet and ran for four hours. But first we had to reset it five or six times to get it to even run. Today we are buying a Bosch. The Viking caught on fire today and lucky for us it threw the circuit breaker before it got out of hand. Never touching a Viking again.

After 4 repairs on an original and 10 repairs on a complete replacement Viking double wall oven, we gave up. We couldnt spend any more time waiting the four-hour window for repairmen, and no correction to maintaining a constant oven temp. Two repairmen broke fingers during repairs, no lie. Viking warranty people lacked response often, and convinced me to keep trying. Also, the cook top grates have little rubber feet that kept melting and falling off. DANGEROUS! Replaced about 6 times. Ten years later, dozens of burnt or under cooked meals, cookies etc., we are finally able to and frustrated enough to get something new. The hesitation is the cabinet was cut larger to fit Viking. And what do you buy? This is a short version on the problems with Viking and Viking associates. I could go on and on. BUY SOMETHING ELSE and save your sanity.

Viking has a high quality product at a reasonable price. I like the look of the range though I wish it had a timer. My husband uses the griddle a lot. He really likes that.

I wanted to get a Wolf Range, but my brick vent was one-quarter of an inch too big. We tried to shave it, but it wouldnt work. It had to be a 60-inch range so I went online and found Viking Ranges. They had the features that I liked, specifically the grill, the griddle, and the two separate ovens and convection current. Ive had it for a month now and its been great. I bought it from Texas Appliance and they handle the Wolf, Thermador, etc, but Viking has the best features. The racks in the oven automatically slide, unlike all the other ones where I had to pull them out. I also like the burners because they catch whatever we spill so it doesnt fall inside and its solid. The last one I had was from Garland and the stuff would drip through, so we had to lift everything up to clean it out. The quality is excellent and its worth what I paid for.

I went from electric to gas with the Viking range. Aside from wanting gas, I liked the looks of it and the knobs. Theyre big and theyre easy to use. I like the sliding rack too but they should have two of them in there and not just one. Also, when we got the range home, the convection oven did not work. I didnt know it for a while because I didnt use it. But Viking was really prompt about getting it taken care of and getting a man out here to fix it. Ive had it for a couple of months now and everything has been great so far. We also bought the microwave and the convection on it didnt work. Because Viking dropped the ball on that one, they just ordered us a new one and sent it out instead of having the microwave repaired. Theyve taken care of us really good.

We did a lot of research online so that’s how we figured out Viking is a good brand name. I like it. We bought a whole set of Viking. We have the fridge, dishwasher, hood, stove, and microwave. I like that the refrigerator makes ice pretty fast because I like to drink something cold. It also has a separate compartment for different sizes like for fruits and vegetables. I also like that I can take everything off to wash it. It’s very easy to clean. But then when we called because the fridges icemaker was not making ice, I haven’t heard back anything yet. I got it from one of the distribution partners so the date might not be within the warranty. In the end, we read out on my manual and tried to defrost everything and now it works. That means the quality is good, but in the end, they could never resolve anything for us. We just figured out and did everything ourselves.

When I walked into the showroom, I saw this Viking refrigerator and I liked the look of it. Viking has a good name too. When I made the purchase, the reps I dealt with were good and helpful. Ive had my Viking refrigerator for about three weeks now and I like it overall. However, there are some things I have some issues with. The refrigerator is so-called commercial and the compressors are a little louder than I would have expected. Also, the ice bin is trash. There are major problems with it. For one, there is a lower side in the back so when the ice fills up and you pull the ice bin out, the ice falls into the track. When you try to close it, the ice gets crushed in there and you have a hard time closing it. The ice bin also leaks so it freezes over the wires that are underneath the ice bin. At some point, that is probably gonna be an issue. Another issue is the toe kick although its not a big deal. They just didnt put it on yet and I cant figure out how to do it. On the other hand, I like the pizza box holder at the bottom. And although I didnt like these at first, I now like the automatic closing doors, as well as all the meat and vegetable compartments. It is also very bright inside the refrigerator. I like the lights.

We have a Viking refrigerator that is 7 years old. It needs a repair in the water filter. First, it was hard to find someone who would repair it. The servicemen I called would not touch it, due to Viking not sending parts in a timely manner or not having parts. Thank goodness the retailer who sold our kitchen appliances to us will stand by their service!! They are going to try to repair our refrigerator without the part. Viking DISCONTINUED the part for a 7 year old refrigerator!!! We found this out after waiting one MONTH for Viking to let the retailer know. I have an entire kitchen of Viking appliances... I am so bummed. These appliances were supposed to be top end. Buyer BEWARE. Our local retailer no longer carries Viking due to these problems.

Im a plumber and used to install Viking Ranges and the like. I got a Viking Range and I like its elevation burners. I like Viking and Ill recommend it. However, I didn’t like the way they treated me at the Viking dealership. I bought the range in 2014 and on paper, it has six years warranty but when I called Viking, they told me it has only three years.

My Viking range is great and I really love it. Its a beautiful stove and I love the classic look. I have more of an elegant kitchen and I think it really adds to the whole look of the kitchen besides being a great appliance as well. The convection oven part is a lot better than the Frigidaire I had before. I also like how the simmer seems to be a lot better cause I can put the flame really low.

Wow. Im glad I discovered this site. It is somewhat comforting to know that so many other people have been totally screwed by Viking CRAP. My $10,000.00 Professional refrigerator is a total joke. The produce drawers freeze everything. The inside is fragile plastic and replacing parts is a nightmare. I talked to a carpenter just today about re-configuring the cabinetry that the Viking Professional (48 X 83) is built into, and replacing it with a normal refrigerator designed for a home. I also bought a double Thermador oven and 48 cooktop. I like it, but was told by the store that the appliances were purchased from that when things start to break on the stove, I wont be able to replace any parts because Thermador has an aggressive obsolescence policy, and you cant get parts after 7 years.I will replace the cooktop with a Wolf cooktop when it finally stops working.

Viking refrigerators are of good quality and I love the sleekness of it. The cost is another factor I chose them. I would definitely recommend Viking products.

Less than 2 years old is making noises and doesnt clean. Called Viking, they dont have anybody in Erie that wants to repair it. Everybody runs away from my dishwasher. The same people that have serviced my Gaggenau, Bosch and Sub Zeros dont want anything to do with my Viking dishwasher. Professional, what a joke. We have barely used it and is already broken. The worst part is customer service. No help at all. Im cutting my losses and ditching this piece of junk.

A friend of ours referred Viking Ranges to us, and it’s probably the best product and we like it. It was easy enough to use. The filter on the fridge isn’t working properly and I hear a buzzing sound every now and then. I called Viking to let them know and I also replaced the filter, but I still hear that buzzing sound, so I don’t know if that’s an issue that they have. Still, Viking is good.

I enjoy the Viking brand, and I had already bought some of their appliances. My Viking refrigerator in the kitchen looked really good. And now that Ive gotten used to it, the quality is very good. I highly recommend Viking Refrigerators.

I wanted to upgrade my appliances so I purchased five Viking appliances. It is a well-known brand and the dealer is knowledgeable. The range is amazing but the others are average. When you turn on the burner it’s just so smooth.

Viking is got a good name and I liked the size of the burners. The range is dual fuel, which is what I wanted. Right now, there’s a very narrow slot in the back of the range for the gas piping. If that slot could be made larger, it would make it easier to conceal the piping. Viking could also put in a smaller burner. Because right now, youve got four large burners, and sometimes you only got to cook with a small pan. But I like the ignition. It lights up really quick. Its a good stove.

Viking makes very good appliances. Haven't had any major issues with it. But their warranty is excellent. For some reason the door mechanism wears out and has to be replaced every 4 to 5 yrs. Service tech will replace it in about 30 minutes, no charges.

We bought a bunch of brand new appliances, and Ive had an issue with just about everything not quite working the way its supposed to. But weve had to get service and got the warranty worked on about every piece of equipment that we purchased. With the refrigerator, the freezer was frosting up. It had something to do with the heating unit or defrosting unit of the freezer. They replaced it and now its working. We love the Viking refrigerator. Its nice, big and awesome.

Weve heard about Viking from friends since we moved to the US. The realtors also recommended them and told us that they were good for the reselling of the house. So, we went with Viking for their reputation and we bought a built-in refrigerator from them. We love its looks and the lights on the side, and how spacious and practical it is. A repair has already been done on it because there was a problem with the accumulation of ice in it, but that was dealt with promptly and professionally. So far, everything has been great with Viking.

We at Hickam Communities is a military housing community. When I talked to the residents on Friday afternoon, the Viking refrigerator was installed Thursday. They are very happy that it worked and everything is working properly. I talked to Kevin, the director of the installation, and we love working with him and his team. He’s very punctual, he understands the needs that we have being a military community. Its amazing. I was also gonna follow up with him and let him know that we didn’t have any issues this weekend with the refrigerator and that everything’s been good. Having the Viking team and Ferguson for the installation has been incredible. We’ve changed the time on the last minute and everybody has been super accommodating. We couldn’t have picked a better installation team and company to get the refrigerator from.

Viking was on sale and that led us to have a look at it. The construction of the range and the write-ups on it seemed generally good. Although, the one in Consumer Reports sucked and so it caused us to think about it. But I chose to ignore their relatively negative reports on the range. The sales representative was a very knowledgeable guy and took us through not only the Viking Ranges, but several of the other competitor ranges to look at the different features, trade-offs, and sort of helped with getting rid of some of the marketing stuff that doesnt matter as much as the functionality.We love it. Its been nice to use and cooks really well. The only thing that were having some trouble with is a piezo igniter on the front left. I was wondering what to do about that because it doesnt work very often at all. I might need to have somebody come, have a warranty look at it. But other than that, its fabulous. Were enjoying it and would recommend it certainly to other people.

I love Viking but the range that I got have been serviced already because of the ovens. The sensors on the temperature controls were popping off and now, it doesn’t hold a constant temperature. It constantly clicks all the time and re-lights. Id have to call back in on it again and get it fixed. But for the most of it, its been okay. But I wasnt too happy with the salesperson from the Viking dealer. When you spend $20,000 with somebody for your appliances in your kitchen, you would think youd get a little faster response out of people. Ive left messages with him for over a week and never been contacted back. Also, the appliances at the house weren’t installed properly. I had to call back on that.Also, I went by the details that Viking put out for the measurements on building cabinets and your measurement. If I built one to those measurements, wherein on the top side, behind the LED instrument panel was a little bracket that was screwed in to protect the controls and that little notch out was an inch high by 10-inches across, and there was no way I could put the microwave in that opening. It still got to be notched out that inch by 12-inches to get it in there. Its a mis-drawing on the diagram. Viking needs to look at those details and make sure everythings correct cause the installers wanted to knock out my stalls on the cabinet. But my cabinets werent screwed and nailed. Mine were dowels and biscuits cut together and glued. If he had knocked that stall out of that cabinet, he would have ruined that cabinet.

We bought a Viking fridge and separate freezer in 2006 when we remodeled our home because they replaced SubZero products and fit into the spaces perfectly. We assumed when you pay for top end products, you get top end products. Instead, we have become used to the freezer leaking onto the floor and a sheet of ice on the bottom shelf. Meanwhile, our fridge has begun acting up and is unable to regulate its temperature. We have been getting up in the middle of the night every night to turn off the alarm and have been dealing with frozen fruit and slushy milk. We called a repairman out who told us the door hinge needs replacing and the door doesnt shut properly, so a couple of sensors now also need replacing. We are facing a $1300 bill for that alone, and also have to pay an installer to come out and re-level the fridge. Because we have a malfunctioning fridge and are trying to operate in a family home, this is an urgent repair for us. Today we found out the parts are backordered and it will be up to six weeks before they arrive. How is a family supposed to manage for six weeks without a properly functioning fridge???We were also told the water lines to the freezer are frozen up and we need to turn the freezer off for two days and defrost it. What exactly we are supposed to do with a freezer full of food during this process seems to be our problem. We read some of these reviews while trying to troubleshoot our own issues and hoped we would not end up adding a review to this site, but sadly, you can add us to the list of disgruntled Viking owners who are wondering exactly what they paid for when they bought top of the line appliances and ended up with an unreliable money pit instead. I will think long and hard before spending another penny on Viking products again.

Brought a viking range 3 years ago. Has not work since I brought this range had numerous service calls .They told me my electric was a problem, had an electrical power ok then told me my gas was too low, had the gas company it was ok. Had so many service calls. The electric ignition is faulty and that no this never get a call back from main office. Service is not good and I am not the only one with this problem.

Dana is the cook in the family and he’s done lots of research on the Viking company. We also visited many stores and tried many models. This is his second stove. He originally had the 36-inch that was black with brass trim all over it and that’s what he really wanted to get this time. The oven enameling of the first range flaked off, so they had to replace it for us. The dealer was great and customer service has been very good.He really likes that there’s a smaller oven where we don’t have to heat up a great big oven to cook. He uses the griddle a lot and likes the speed that they cook at because of the high heat. He also likes the grill, the dual fuel and the six burners. It’s an impressive piece of machine and the quality of the stove itself is superior. The one thing I know that we both miss is that Viking has taken the clock off of the face of the stove. There’s no time at all, which we relied on for our time in our kitchen. But Danas very pleased with the stove. It has many features that I know he likes to use and we’re very impressed. It’s a Cadillac sitting in our kitchen.

I already had a Viking oven so I wanted the appliances to match. I like the way the refrigerator looks and so far, the quality is good. The people I dealt with in sales didn’t have all the information I needed but they were fine. It was just because I had researched it and I knew a lot more about the fridge than they did. That aside, I would advise others to make sure their measurements are right when looking into Viking refrigerators.

I have an electric oven from Viking Ranges and it works okay. They had somebody who was very good at installing it. The only thing is we have a little problem with taking one of the racks out in the oven. We have no problem with the others and we can pull them out all the way. We have a problem with holding one of them and we thought maybe were doing something wrong. If I cant figure it out, Im going to call somebody to look at it because I have insurance on it.But other than that, I like it. I like that I can go off to the other side on the top and that I could move from one area to another easily. I like that its apple red because I dont like the stainless steel which is so hard to clean. I also like the way the knobs are covered from the top and its size. I like everything about it. My friend also has a Viking and she only has broil and regular bake on it. I like the simpler one but mine has all these other options that Im working on how to figure it out. I recommend it and I already had to a friend because of my experience in New Hampshire.

We had a Viking range in our previous home and then we moved and we updated our kitchen. We wanted the same appliances that we had in the other home because we liked them. We got the range, the hood, and a dishwasher. The leads broke but they sent somebody out for free within a couple of days to fix it. It was all covered. I was very happy with it and everything has been perfect since the tech came out.

The refrigerator (DFRB304L) was leaving a puddle on the floor in front. The repairman was clueless. Luckily, my son is an engineer and he took all the shelves out and took the inside back off in order to find the poorly engineered problem and caulk it. His repair worked. Also, the clear parts of the drawers all cracked. This is obviously a quality control problem, but when I contacted them, their response was that the refrigerator was out of warranty. At that time, it was only just. I really thought that a company like that would stand behind its products, but my eyes have been opened! They clearly dont care if you never buy another appliance from them.

We were looking for those high-end ranges and we looked at the model. We liked the self-closing feature the most and the other brand name didn’t have it, which was why we chose Viking. The quality of the range is not bad but it doesn’t have a lot of features. Compared to my old one, which is about $3,000, the Viking range doesn’t have a timer, a warm-up feature and a clock. We had an issue with it in the beginning but we asked for service and the guy fixed it for us, but I don’t know if it is a strong range. Also, once I roast or bake something, the grease spreads out and I have to clean the oven very hard every time. Mine is a 7 Series Viking Range and it doesn’t have self-cleaning, but my old one has that.Some repair people come with knowledge and some have different opinions. I did not buy the Viking refrigerator from the same dealer, so I did not register my refrigerator but they have a warranty for 10 years. The handle came off after less than a year of using the refrigerator and it did not come with any instruction to fix the handle but I figured out how to fix it. After I fixed it, we saw something wrong with the Viking Range. So, we asked the guy if they have a special tool for that or just a screw. He said no but I figured it out myself.

We were doing a complete remodel of our kitchen, so I was looking at all the appliances for the kitchen. Ive done remodels of kitchens for five or six years and Ive always used Sub-Zero but we decided to try how Viking would work out. We liked the look, the overall aesthetics, and quality of it and the pricing was a big thing, too. There seemed to be a good overall package deal with the broad suite of Viking appliances. What we ended up doing was our entire kitchen is all Viking appliances. The refrigerator has been good so far. The lighting and design are good and I like the easy closing of drawers which is kind of nice. Also, the ability of not to have to do the cleaning of the vents and things was an important feature.

The house that we bought came with Viking appliances. We like the appliances that we have, and they have pretty good quality. The refrigerator has pretty standard features. It’s a good refrigerator.

When we moved to Park City, a Viking range was already put in and I really liked it then. I thought that when we remodel, I’ll get one ‘cause I love to cook. The dealer told me about all the more expensive French stoves which were nice but I can’t afford that much money. I got the Viking range and it’s of excellent quality. It’s an improvement to the 1959 GE maroon wall oven that I had.The stovetop is great and I love it. The burners give you a lot of gas and you can trim down real low and that’s nice for simmering. We just bought everything and we are getting everything hooked up and functional. It took longer on our cupboards than we thought so that sets us back but it’s a wonderful product and I love it. It’s been a great experience and I would recommend Viking.

Same problem as the rest with ignitor constantly running. They replaced one on warranty and here we go again at the cost of over 300. You can almost buy a new and different stove for a few dollars more than the coming repair bill. If there was a recall on the ignitor, they sure didnt contact me of the problem. My wife hates it. She wishes she spent the money towards a new car.

I want something sturdier and has more performance than what Im usually getting. I got Viking with the oven and its super sturdy. However, I also have the dishwasher and with both of them, I have some issues. Like with the range, one of the bars inside of the oven came loose. So, I had to wait for two months to get the part back and to service it. And the first dishwasher I got wasn’t starting, so I had to get another one. I was a little bit disappointed, especially for the price. Other than that, performance-wise, both the dishwasher and the range have been great. The dealer was also phenomenal. I couldn’t ask for better. They knew what Viking has on the website and were very knowledgeable. They knew their product. Every question that I had, they called me immediately, and if there was something they couldn’t answer they got back to me very, very quickly.

My friend has a Viking range and hes had it since the mid 90s. Weve been to his house and used it numerous times. When we bought our house, it had a Thermador stove range and it started to die this year. It was 20 years old and the parts were unavailable anymore and Thermador wouldnt give us anything to help us out to replace it. So we got a Viking range and we have it for a month now. We like that the cooking temperature in the oven is accurate, and that its a professional size. It has six burners which is great on holidays. During the week, I just keep a griddle on the middle too. But for holidays, its perfect for doing all that cooking. The Viking range is made well and theyre made to last, unlike the newer ovens that are out there that last four or five years, and then you have to replace them.We got the range from Gerhards and the guy that we worked with was nice but he didnt have a really good knowledge of all the brands. When the installation guys unpacked the range and put it in, I asked where was the backsplash and they told me that I had to order it extra as it didnt come with this model. I would have bought it initially with the range if I had known that it didn’t come with any backsplash because it comes flat with just a small bump in the back for the heat distribution from the oven. So the guy at the store wasnt a great salesman. We bought a dishwasher from them previously and their installers were terrible, so I was a little leery of going back. But theyre a local company that has been in business for generations. The installers for this range were much nicer than the installer for the dishwasher. So, they did a much better job. But overall, Viking is a wonderful range and Id definitely recommend them to a friend.

We replaced our previous Viking Refrigerator, with model VC5B5483. The unit continues to give us problems, just as the previous Viking did. The freezer side continually has frost issues, and 3 times since we purchased, the temperature spikes high and we have to discard hundreds of dollars of frozen items. We have no confidence in this Viking and have Viking in the entire kitchen including: range, range top, compactor, dishwasher. We spent another $10K on this Viking and expect it be fixed or replaced. We could have gone with Sub Zero, but stuck with Viking, as we like the look. Hopefully this can be resolved, quickly. Thank you.

A family member introduced me to Viking ranges and their aesthetics and performance convinced me to buy from them. The people at the dealership were great and knowledgeable about the product. Weve been using our range for a month now and so far so good. Weve tried all its features and they all work very well.

Viking dishwasher inferior product model FDW301. After a flood caused us to update our kitchen, we decided on Viking appliances which had a streamlined look and a quality feel. 6 years later and 1 replacement later, the dishwasher is down again costing us $100/ per repair visit. First issue motor did not cycle. Repairman came in and cleaned filters and bottom water, which I do daily, and it appeared to work. First use, dirty dishes again. I am tired of emptying dirty dishes out of my dishwasher and cleaning the inside of a dishwasher. I have contacted customer service with no results. PRICING A NON VIKING REPLACEMENT DISHWASHER RIGHT NOW.

Well, once again, burners, ignitors, you name it; everything falls apart on this 36-inch 6 burner $7,000 paperweight. Paint fell off of edges of doors, bottom kick plate rusted out, on and on. In the past, I paid a repairman to fix... normally an $800 to $1,000 repair. Since I lost my wife to cancer 2 years ago, and have an 11-year-old, I can no longer afford the cost. So the last time they went, I went online and figured it out. So I will be doing it again this weekend. Burners, ignitors, etc... Viking is a terrible company. Truthfully, I cant believe they are still in business. Their service department is a waste. Comments they have made to me: You cook too much, you are using excessive heat in your oven??? Most people do not use their ovens 5 nights a week??? They suck. Never again, and I tell all of my friends to not buy any of their products. The last kitchen renovation was $13,000. Im going to a different vendor for the next renovation. Remember Roper? I still have one from 1947 that my parents gave me. It runs perfectly in our second home.

I bought the refrigerator through the Pacific Sales inside the Best Buy, but the delivery part of it was terrible. The people that were supposed to do the delivery and the installation screwed up twice. It was a 48-inch refrigerator, so its pretty heavy and large. The sales rep has specifically put in the requirement multiple men team to come for the installation, but twice they came out with only two guys and they weren’t able to do the installation. Other than that, the refrigerator has a nice design and has a quality feel to it. But I didn’t expect it to breakdown so early. The icemaker went out only less than a year that it was purchased. So I had to have it serviced.

My wife liked Viking Ranges because of its quality. The last couple of ranges that we bought were not Viking and we didn’t like them. We bought our Viking Range through a retailer in Tupelo. We’re happy with it but we have an issue with condensation coming from underneath when we’re running the oven. We paid extra for this trim piece on the bottom that goes on the front so things wouldnt go up underneath the stove. Then the hot air coming from the oven is causing that water to condensate and drip out. Also, the fan is really loud for the convection oven.

Our Viking range is great. We know how good they are and how well theyre made. We like the simplicity of it. The only thing was that one of the grills didnt light up, so I had to have somebody come over and look at it. A piece was just disconnected and it was a pretty easy fix. They did a great job.

My mother has a Viking Pro since 1989 (25 years). No problems. At all. Nothing. Nothing but even oven temps throughout the cooking temp cycle. Steady, 3 setting flame burners that spread the flame evenly and have never failed. Solid as a rock construction. Dont know what to tell you - other than, you get what you pay for.

I had sliding shelves in another range so having sliding shelves in the rack inside and the price was very important to me so I chose a Viking Range. We had a problem at first and it got taken care of by their reps. So far, the quality is good.

Stove shuts off and then doesnt go back on. Have to restart over and over. Had a repair service twice already in a year and a half. Viking said I would have to pay for service request. I think this stove is a lemon. Very disappointing.

Although the refrigerator parts are guaranteed, you have to be a certified Viking repairman to have parts released to you. This is as bad as extortion. The repairman is charging us 1200$ for 2 hours worth of work. And hes the only one in the Chicagoland area.

We originally had a Northland refrigerator and it had a single, swing-out door. We started looking for another ref and we decided to go with a ref with double doors. I opened every two-door, swing-out model and looked at the trays, shelves, drawers, and guides, and how well these were made and fitted. Compared to their competitors, Viking had the product with the best custom interior and guides for drawers and shelves, and they were hands down above all the other ones that we saw on the market. Also, our experience with the dealer was excellent. They do a nice job and we buy a lot of appliances from them. The ref we got from them is nice and we like it. It keeps our food cold and frozen the way its supposed to and everything is operating the way we expected, so were happy with it. We like the double doors too. Buy from Viking. They do their homework well.

Vikings reputation stands out. Their price point was okay as well. We use the propane gas model. Their service has been good. We had a couple of bad items that came in with it, but they fixed it via third party. Ultimately they did everything they could. Viking sends out books that are probably inch-thick that tells us what to do. I think they’d be better off if they do a follow-up call with their clients to go over it and walk through since you spend $20,000 on a range.

We went to a local Best Buy store looking for appliances and chose to buy Viking over other competitors because of the quality and the customer reviews that we had seen online. Best Buy assured us that because they sell the product, they were associated with Pacific Sales which sells Viking. They went ahead and did what they could to earn our business and matched the price that weve had gotten at our local friends appliance. They beat it by $500.However, it was probably the worst purchasing experience I have ever gone through. We purchased it on September 6 and by the week of Thanksgiving, we received part of our purchase which were the refrigerator, the microwave, the dishwasher, and the range. The people who installed the refrigerator broke the handles and dented the doors so they had to replace those. The double oven showed up totally damaged. The entire front looks like it have been dropped. It was mangled and we couldnt even open the doors. We refused delivery on it so that they would take it back and get us a new one.We had spoken with Best Buy and Pacific Sales numerous times and they had given us the name and number of the Viking rep who serviced that door. The Viking sales rep assured us that everything would be taken cared of but she stopped returning my husbands call. We got our range that was damaged about five weeks ago and it was installed but about a week later, it had an F3 error on the bottom oven. So now we are waiting for the local rep because I did an online service call and they sent the information to the local person to fix them. They were scheduled to come yesterday but they didnt come. Now, theyre scheduled to come sometime this afternoon.It has been a bad experience from start to finish. Outside of the purchase itself and the fact that we finally got the oven with some sort of an error wouldnt have been a big deal if we hadnt waited almost eight months for it to arrive. It wouldnt have been such a terrible experience as far as Viking is concerned, but I am concerned as to who sells their product because it doesnt care well for Viking. Nevertheless, our Viking appliances are all great. We love all of them when everythings working. Even the oven is great with the top one thats working. The refrigerator has been the most beneficial for our family. I like that it has great space and everythings there. With it having different temperatures on, Im able to keep the cheese and the vegetables from freezing. Its an all around good product and is well built.

I was all the way around looking at different places and I ended up buying the Viking fridge through the kitchen design place that I used. One thing that was attractive was the breakdown in price when I bought four appliances. I like the quality of the Viking fridge. It does the job well and I like the design. However, when the ice maker is in ice making mode, the arm is down and the drawer is full, then I open the drawer, a whole bunch of ice gets pushed out to the back and on to the floor. When I slide out the drawer, the arm takes some ice cube with it. Theres gotta be something that wasnt done quite the way it should be because I always have to put the ice maker arm up when I can see its getting full. Its not really engineered very well there and I wish that was a little different. But I like the way it looks and the way it feels sturdy when I use it.

I have used Vikings many times in many homes in the past. I liked the way it functions, and it cooked even. I liked the way it looks, too. It is built well. The range tops and the ranges seem sturdy. I had a conversation with the regional Viking manager. Her name is Sue, local in Sonoma or Marin County. She was very helpful and very compassionate about our issues. As a result, she sent out a second technician to try to troubleshoot what we felt was the problem. They kept insisting that this was just how the Viking refrigerator sounded and sort of that was that.It would be nice if the knobs didn’t stick out so far on the rim. There is about a 4-inch piece of metal on the top that sticks out, so, aesthetically, it would be nicer if it fit back into the counter depth. Also, it would be nice if they manufactured some sort of a piece out of the stainless steel to go with the oven that fits in the crack behind the oven. I know that these ranges don’t all flushed to the wall because you have to have enough room for the plug to go into the outlet and enough room to attach the gas hose. So, it forces the range to stick out even a little further, then it creates a one to two inches behind where you are cooking. So, things can spill or splatter or go down in that hole. I could not get any help from anybody on that. We had to make something ourselves. They have a thing that they put underneath the front of the range to cover the gap where the legs are. They made something for that.

Ive known about Viking for years and they suited the needs that we had at the time. They had everything we were looking for. Our experience with the salesperson was fine and the quality of the range was very good. I like the oven the best and it was nice to cook with. Im very satisfied.

The icemaker in the drawer of the Viking refrigerator is very cumbersome. I was gonna call a repair person because it shouldn’t be that challenging to open and close the drawer. Thats the function of it, to get ice, and you have to use two hands and pull it out. Also, the door to the fridge when it has condiments and things on it can be very heavy. But the lighting is excellent and the self-closing drawers are nice.

We had a custom kitchen built in Texas that I’ve had Viking products. Of the high-end brands, they were the least expensive and they were very reliable. But the quality of their refrigerator is not great at all. I would’ve been better off going to Home Depot. We’re on our third fridge from Viking. The first fridge we bought, we were told that it was a floor model, brand new, so we bought that one. It was shipped to us and we installed it. Three months later it broke. I called the Viking service tech. There is only one service tech in the Colorado area, so it took a while for him to get to me. He opened up the back of the fridge and said that it is a used fridge and it’s not under warranty. He looked up the serial number and he found out that that fridge was actually already warrantied by Viking and it was supposed to be destroyed.Then Viking West Coast and Viking East Coast, the two corporate offices got into a pissing match on who was responsible for it. So we were caught in the middle of food that wasn’t cold… while they tried to figure out who was gonna warranty it because Viking West Coast said it’s already been warrantied and its not their problem because we bought it from an East Coast dealer. It eventually got up to one of the VPs at Viking corporate and they said Viking East Coast will take care of it. They sent me a replacement refrigerator that the shipper dropped off the back of the truck. And then we rejected that fridge. Then they told us, “I’m sorry but that was the last fridge in North America.” The next fridge was on a set of containers coming over from China. And that’s when I found out that Frigidaire made their fridge. I told them I’m not paying an extra thousand dollars for a Frigidaire then. We eventually got one that was supposed to be going to one of their preferred dealers to market. It was a new fridge - a new model, because they weren’t making the old model anymore. And it’s been working ever since.

I originally purchased a different brand of refrigerator and I wasn’t happy with it. I needed to have it exchanged and I went with Viking since I got a wine cooler and a stove from them before. My Viking refrigerator is fine and its quality is very good. But its size is a little bit small and there is less space in there with the kind of depth it has. Also, its freezing at the top part of my refrigerator when I put things up there. The serviceman said he had to order a part and he was supposed to come back and replace it, so Im waiting. But so far, everything is very good and working out okay now, and I would recommend the refrigerator to people. Although I was not very happy with the sales people when I bought the first refrigerator, I would recommend the store to anybody.

We like the pull out drawer for the soda and for the snacks of our Viking refrigerator because its big. But we had a lot of issues with the refrigerator that we got. We had some problems with the icemaker and with the inside of the refrigerator temperature being too cold where a lot of our food got frozen. It took about two months for the repair process to be completed from the time they came to look at it, to the time the parts came in and got installed. The icemaker’s fixed, but I’m yet to determine whether the actual inside of the refrigerator has been fixed or not. But the people from Viking have been great to work with. As far as the experience of getting the refrigerator fixed, the process was pretty seamless. But it would have been pretty nice if the parts were available in the technicians truck and ready for install.

I bought a house with a Viking range. I like the range, but I’m not happy with the oven --- I’m not able to really cook in the oven. The range, on the other hand, looks like a solid piece of equipment. The range is pretty and the stovetop cooking is my favorite feature.

I went to a number of home shows when I was trying to build a house and talked to a Viking Refrigerators rep and a dealer. I went to about five more home shows and saw the same guys. I decided to make the purchase and so far theyre okay. However, it is not cold all the way. Sometimes the freezer ices up a bit. And then I had to make sure that ice is not stuck in the ice maker because ice won’t come out. The ref is great, but it’s having twerks. I reached out to Viking Refrigerators but they wanted me to register everything first and then call back. Also, the dealer was just all about the sale and after that, he kept having a follow-up and a follow-up. I wouldn’t use that dealer again. I’m still satisfied with my overall experience with Viking Refrigerators. Others would just have to make sure they get the right dealer and a Viking Refrigerators certified installer. That’s important.

My Viking Refrigerator got serviced since the automatic defrosting unit was bad. It would not cool and it took a long time before someone came out to fix it. We went for almost two and a half weeks without having a refrigerator. We dealt directly with Viking and they had to find somebody in the local area to fix the unit. They had to bring someone from about 50 miles out to come and fix it because we live in a not very convenient place. Then the team who handled the issue was very good and professional. Overall, the experience has been pleasant and we really like the quality of the refrigerator. We just did a kitchen remodel and we bought a whole Viking unit including a refrigerator, stove, warming drawer, hood, and microwave drawer. Were very pleased.

We just moved, and we thought of buying a nice set of appliances when we remodeled our home. We bought an all-in-one fridge, a dishwasher, and a stove top range oven and hood from Viking. We also bought a Viking refrigerator back in 2012, and we didn’t have a good experience with that one. They had the drain set up, and we had issues with that the whole time we had it. They told us that it was just the way it was made. So, when we went with Viking again, they told us that their refrigerators are designed differently now, so we shouldn’t run into the same issues that we had. So, we went with a larger version of the same fridge.We also got an oven range, but it has a little issue with the way it was set up. So, I had the general manager from Main call me, and it sounded like he knew what the issue was. He said that it was something in the way it got set up, and they should be able to fix it. So, they’re coming to fix that. However, trying to find someone to come help with it is hard because there’s no one to service it in this area. But other than that, I’m happy with Viking.

I got a Viking range, dishwasher and a smaller baking oven. The dealer was knowledgeable and my experience in dealing with him was good. The range has a griddle in the middle which is a high polished stainless look and I liked that. It is super easy to clean and it looks brand spanking new, spotless and shiny after I clean it. I also like how underneath where the burners are, its like a black enamel, so its easy to hide whenever its not so clean. Also, I like the quality of Viking a lot and so far, I’ve been happy with all the Viking products that I have.

The quality of the range was okay, but after a few months, the igniters were not lighting up properly. Then one time, I opened up the door and it came off, so I dont think it was a good range that we got. They came once to fix the door and then they came out again to fix the igniter. I wish I had a better stove.

We have had Viking Ranges since they pretty much came out. We are on our third Viking Range. When we remodeled our house, my husband wanted to get me something high quality because I’m a baker and I cook a lot. So we’ve researched and thats what came up. I like the way the Viking Range looks. We also renovate houses since the 80s and we always put a Viking Range in there. We flip higher end houses and people wanted Viking look or Wolf. We bought one Wolf and I hated the Wolf. I was like, Forget it. I don’t have to buy another Wolf. Weve bought plenty of Viking Ranges.The first one I had was a gas range and I loved it. And then we traded that for a dual fuel electric oven which I hated. The oven was much smaller and I couldnt fit all my baking pans. I couldnt even fit a turkey in it. I was really disappointed in that. It also started arching, spitting and shooting flames out the vent and the top. Wed called Viking to find out if there was any root cause. And they said not that they are aware of. So we ended up going through our insurance company in getting a new one. I got the Dual Fuel Viking Range. Its the four-burner. They did change the oven so its much bigger. Ive baked four cakes already with it and its only been a month. I wish they would have had one on the floor so I could have looked at it. But most people arent caring them because theyre so expensive.The people that I talked to at Viking have been very nice. But I wish we could have gotten more information about the other one that had started the fire. They didnt seem very interested and we still have that oven. They werent also going to take the oven so we figured we just hang on to it and see. Were thinking of making an outside kitchen and just tearing the oven apart and turning it into an outside stove. They also have people who came to hook a Viking Range up but hooked up the electric cord wrong. So then we didnt have an oven for a week cause it wouldnt work. Somebody came to fix it. They replaced the cord and took it right one on and that works great.

I have a kitchen full of Viking. Oh, where do I begin?! First the microwave, which is built in to my cabinets, somehow gets a big hole burned in the back and sparks fly whenever it is turned on. Next, the dishwasher goes. It cost $700 to repair the panel or whatever. I bought a new LG for the cost of repair. I still have not dealt with the microwave because I fear of having a carpenter redo my freaking kitchen. Next to go is the fridge. It just stopped working ... stops. **. I know it will be a fortune since just replacing a broken shelf cost me $250, so I cut my losses and bought a new fridge. And the burner in the stove clicks like it will give out any freaking minute. Oh, by the way, weve lived in a brand new house for two years. Wow Viking, wow! Im on board for class action.

Gas Range model VGCC5366BSS installed Oct. 2013. Oven continually failed due to fried control module. The module was replaced over a dozen times, and during one period where we were waiting for parts, the company installed a temporary 30 range of the same model, and it failed within 2 months for the same reason. The repairman set up surge protectors, ran a new electrical circuit, had the utility monitor for electrical surges, and had us use a door wedge to hold the oven door tightly closed (the last theory was that heat was escaping from the oven and burning the circuit board). I just found out today (not from Viking!), that there is a huge recall on Viking and Brigade freestanding gas ranges (US & Canada), including my model. Go to Consumer Product Safety Commission (US), or Healthycanadians.gc.ca.

I purchased all top-of-the-line Viking appliances for my recently renovated kitchen. Unfortunately, my 48 refrigerator with ice/water dispenser in the door has never functioned. The ice dispenser freezes-up and will not rotate to dispense the ice. Viking and Hadco (the local distributor) sent Mr. Appliance to get it working on six separate occasions, but they could not determine why it freezes-up. Now Hadco and Viking have been discussing the issue for the past 4 months. I simply want it removed from my kitchen and my money returned! I do not recommend a Viking refrigerator especially when the manufacturer and distributor cannot simply replace my $10k refrigerator lemon with one that works!

I knew of Viking 30 years ago. I live near the North Shore which is a pretty area and Viking was all they had in their houses. Thats what they got and that’s what I wanted. It was either Viking or Wolf stoves we were looking at. Wolf only had built-in refrigerators but when we designed our kitchen, we didnt do a built-in area for the refrigerators. Viking had the range, the microwave, and the refrigerator so we went with them. We used Grand Appliances in Libertyville and they were phenomenal. I was a pretty savvy consumer so I went about and did my research before I went in. We had a saleswoman who was fantastic too.We like the Viking range. It works and I like the blue light. The only thing we dont like about it is it doesnt have a timer on there, like a digital display. It has the knob on it that tells the temperature, though. When Im cooking something in the oven, I have to set the timer. Other than that, every appliance in our kitchen is all Viking. We bought a Viking microwave, so we set the timer on that. Our dishwasher is Viking too. When we had one little problem with our refrigerator, they came out to fix it. Now, its making a knocking noise but hopefully, it will go away before we call back. Overall, Id recommend Viking.

Our very expensive Viking built in refrigerator keeps leaking from the freezer. It is besides other numerous problems it has developed since we bought it 1.5 ago. There is a few technicians available in the area. We also bought a Viking 6 burner range. Its been disastrous as well. We bought a Viking toaster and loved until it was recalled and deemed life threatening. Stay away from VIKING!!!

Our Viking range was installed around the end of August to the beginning of September, and its really convenient. We got it for the quality and it has been awesome so far. I just want to have somebody come and tweak it because some of the burners seem to not hold the flame steady. Ive also tested the oven and Im really impressed with how it heats fast and holds the temperature.

The parts for our Viking Range are well made. The knobs are sturdy and the grates lift up so you can clean underneath. It is very functional. We use it all the time and weve been very happy with it. However, the oven is a little on the powerful side and it doesnt function as labeled. We have to turn the temperature down and reduce the cook time with any recipe that we are following. But weve learned to work with it and sometimes, its helpful if were cooking something very hot.

We bought a brand new house and all the appliances were Viking. The original refrigerator that was discontinued was really substandard in the sense that the design was flawed. The freezer is at the bottom half so anything that tumbled from the refrigerator fell on the freezer and the freezer frame was dented. It kept getting dented. I wasnt very happy with the quality so I had to replace that with the model that came about after it was discontinued. I was trying to replace the bottom freezer and I called their parts department and one was better, but the other was charging me $2,000 just for the bottom freezer while a new model costs $3,500. Theres just no recourse as far as their customer service. In addition, somebody recognized that the design was flawed, so they changed it. The freezer frame was no longer stainless steel. It was very very hard plastic and it didnt jut out anymore. So, its horrible that such a design was at all created. There was no quality control. We then got a new refrigerator from Best Buy and they were pretty good except for the delivery that had so much bumbling all over the place. The first people who delivered it didnt know how to handle refrigerators because the foot was dented. Im very dissatisfied with all the Viking appliances we had and Im never going to recommend Viking ever.