We inherited our Viking refrigerator when we bought our house. I heard that Viking was a sort of a higher-end product. When we knew the house had Viking products in it, that spoke well to us. Weve had our fridge for about two years now and I like it. It works really well and Im pleased. But we had this unfortunate experience at outset with repairs that needed to be made for the fridge to be at my standard because I try to keep things really nicely. Im pretty careful with things. The previous owner, on the other hand, didn’t take good care of things. He broke the handle that fitted into the fridge and we paid to get that done. The drawer at the bottom of the fridge didn’t have a cover on it which I couldn’t believe. We had that one replaced. The people at Priority Appliances in Vancouver helped us out. They told us how to remove the grill and keep it clean underneath. I get weary of parts breaking and the cost of repairing them. The gasket that goes around to keep the door closed keeps ripping. We replaced it once and I don’t wanna replace it again for another couple of hundred dollars.I hope our Viking last us a long time. It is much better than my LG fridge that I had before.

Weve had problems with every single appliance that weve purchased from Viking. The refrigerator has been making a weird noise. We had the guy come today to look at the noise and he couldnt figure it out. On the stove, two of the back burners would only light up partially and they take 10 seconds to fully light up. The guy looked at that too and cleaned some stuff up. The back burners are working a little bit faster but theyre still on the slow side.When we got our dishwasher, the motherboard was broken and we had to have a brand new one because when we turned it on, it would continuously run. The timer would not count down regardless of what cycle we put it on. Im not fully happy because of all the problems weve been having. But the problems have been addressed and looked at. Im a little worried that the two-year warranty isnt going to cover everything because of what weve already experienced.

We had gotten a Samsung refrigerator before and it didn't work well. My husband always wanted a higher-end refrigerator. Viking was always the number one on our list. The purchase of our Viking Refrigerator went really well. We bought it at Pacific Sales, which is the higher end sales part of Best Buy. The delivery was good. There was one issue though. The handle wasn't tight enough, so it eventually became very loose. But when we called for service, they came out right away.

I heard good things about Viking Ranges. Their price was reasonable, too, so I bought one. I live in San Luis Obispo County and I couldn’t get it delivered to my home. So I had to pick it up myself. I have it for less than a month now and so far, the quality is good. I had another stove that had every bells and whistles on it and everything was breaking on that. I like the fact that my Viking doesn’t have a lot of bells and whistles. I spent that kind of money on a stove and I didn’t want things to be breaking all the time.

We liked what we had heard about Viking then we have a friend that put in a Viking and we liked the setup of it. We got the built-in refrigerator and its not as deep as a regular refrigerator, which we like because things dont get lost in the back of it, but its taller. We like the door, the freezer section in the bottom, and the way that the drawers are self-closing. We can arrange them to where we have a place at the bottom that we can put platters into or a pizza box or whatever we want to. We also like the fact that everything was made out of metal. Aside from the refrigerator, we also got the French door double oven, the six burner cooktop with the griddle and thee optional griddle, the vent hood, two warming drawers, and a microwave, from Viking. We love the quality of our Viking appliances and we would recommend them highly.

I bought my Viking refrigerator from AJ Madison and they were very nice and very helpful. They answered a lot of questions I had and I was extremely happy with them. I liked Vikings looks and professional-grade. The quality is okay, but there was an issue. There was a dent in one of the refrigerator doors. Im trying to get that thing sorted out but its still not been resolved. Ive been emailing service at Viking and its been almost three weeks but its still not been taken care of. After spending $12,000 on a refrigerator, I would expect a little more response.

We purchased a home with a Viking range and dishwasher. We have lived here five years and we have our dishwasher serviced at least once a year. Wires continue to burn up. Weve placed major parts and the pump, and last night something in the front panel started a fire and melted a hole in the inside metal. We had a house full of smoke, but thankfully we were home before the kitchen went up in flames. Weve already spent the cost of the washer in repairs and will not even call a technician this time. We will be buying a new dishwasher, but never again a Viking appliance.Our range has not had all the same problems, but the igniters are unreliable. The oven takes 1/2 hour to reach the desired temperature. The door is heavy and were just waiting for it to break. The writing has worn off in many places on the knob panel. These are just not problems you expect from high end appliances.I do not recommend Viking. They are not worth the money and their customer service department is entirely useless.

I like it. The only issue we had with it was when we first got it, when we turned on the oven and after it warmed up, I could hear the metal expanded and it would pop. But now, weve had it so long that the heat has expanded the metal already, so we dont hear any kind of weird noises. But its been a great range. Weve cooked some awesome meals on it. We always had electric, so this gas is a new thing for us and we really enjoyed it. Their team has been great too. Anything Ive needed help with, they were always there to help me out. I had a few issues with the appliances when they got delivered, they were damaged. It was a great experience with them.

I purchased a Viking range in 2007 and paid almost $5,000 for the unit. In November 2011, the oven stopped working. Mr. Appliance of New York City was recommended by Viking as the authorized service representative. Between November 2011 and June 2012, I have had 8 visits by Mr. Appliance. They replaced a thermostat control (twice), replaced the circuit board and still havent found the problem. Amount paid by that point was $670. At the 8th visit, they said the reason my oven wouldnt work was a broken oven door latch, broken (they said) during the self-clean cycle. Additional expected cost, $460, except I have never once used the self-clean cycle. It was most likely broken by the repairmen in their attempts to find the source of my problem. In dealing with Viking Customer Service, they didnt even bother to be charming. The people I spoke with were defensive, unsympathetic and unpleasant. Maybe they have had too many fed up customers and are tired of all of us. They simply told me to try another authorized service dealer in my area. Frankly, this is outrageous. I had expected more of a company that charges $5,000 for its products. The quality of the unit is low. The customer service was poor and the authorized service dealer (Mr. Appliance) is even worse. I will never ever buy another Viking product again, of any kind, and under no circumstances could I recommend Mr. Appliance of New York City. They do not have even basic competence.

We purchased a Viking Range from an online retailer but then our experience was rocky in the beginning. They gave us 24 hours to inspect it but then the stove showed up during a Christmas vacation time wherein family members are at the house. A lot was going on so we got a quick look over but not as in depth as it should have been. So, once the holidays were over and we got ready to install it, we found that it had significant damage both internally and cosmetically. Though it took a while to go back and get it remedied, once we got to the agreement that I could replace it, it was fine. The issue was because I exceeded their 24-hour period to inspect and their sales rep said that you guys would not repair any cosmetic damage. Still, they gave us options and one of which was to replace the stove with a new one. That was the one I took.

We had good luck with our Viking dishwasher and we really liked that a lot so we ended up doing the Viking refrigerator. We bought it from Best Buy and the woman was really knowledgeable and knew the brand well. She made the experience easy. I like that the Viking refrigerator is a counter-depth unit that we didnt have to have a built in. It was perfect for what we were looking for cause we didnt want to remodel the kitchen right away. The refrigerator also doesnt mark up easily and its perfectly designed. The drawers, cabinets and storage spaces are very well-organized. We dont have any problems shifting things around.

Stove shuts off and then doesnt go back on. Have to restart over and over. Had a repair service twice already in a year and a half. Viking said I would have to pay for service request. I think this stove is a lemon. Very disappointing.

My old Viking fridge was leaking and causing damage to the hardwood floors. Viking offered a 30% discount on a new model and requested a copy of the invoice after I made the purchase. They then changed their mind and offered a 10% refund instead. Still waiting for the check months later. Dishonest and disgraceful customer service.

I had a problem with my door. I was given Absolute Parts Repair as the service agent. I have ZERO complaints about them (especially Brandi ** who was an absolute delight to work with!!) BUT I have 2 complaints about Viking Parts Service. It took more than ONE MONTH to get the new door to fix my brand new stove. I finally called directly and talked to a gentleman who said my part should ship in 2 business days. IT DID NOT, in fact there was no part but rather the next time I called Viking Parts directly, I was told that they were manufacturing a whole new door. The second experience was good with Melody **. She kept me up to date and watched my order but honestly ONE PLUS MONTH for a part?? Luckily my kids have moved out but to not have an oven for more than one month is not acceptable as far as I am concerned.

The Viking refrigerator came with my newly built home three months ago, but its upsetting that the ice maker doesnt work and it has never worked since day one. The technician came out to see what the problem was and they supposedly ordered a new ice maker. Although I registered all of my equipment, I still havent gotten a replacement for the ice maker and they claimed that its not gonna be here till the end of August. But its a brand new appliance and I would like Viking to fix it.

The quality of the Viking refrigerator is a little poor. Ive got a few issues with the fridge. We had someone come in. It looked like the door is not closing as it should. The alignment is off. So we are looking to call them back again. But otherwise, we are very satisfied with the fridge.

When we came in, the refrigerator was brand-new, but the ice maker wasnt making any ice. We thought it was still under warranty, then it wasnt because the warranty started when the builder finished the property, and we purchased it eight months later, then we came in several months after that, so it had been over a year. But then, Viking went ahead and sent someone out and fixed it. They said to make sure that its on vacation mode and the levers up for the ice so we did that. We were there during the summer and we came back for Thanksgiving and it was not working again. It was apparently something a little bit more major. But I love its double doors and where the freezer is at the bottom, and then it has the little buttons on the side with all the temperatures control. We also had a bit of an issue with the dishwasher too. But that was fixed. Were just waiting on a part. Overall, were very satisfied with Viking.

The oven that we bought from Viking took about eight months to ship and when it came, it was damaged. We had to wait another month and a half to fix one part, so it could be fully operational. So, I dont have a lot of confidence that the rest of the machine is going to last that long. The broiler specifically had to be rebuilt in our house. The microwave hasnt worked properly since installation and after three months, we finally got Viking to replace it instead of fixing it. Its nice having a high BTU range, which was what I was looking for, as a home chef. The oven seems to be working fine and the microwave has some good features if it would work. There should be open communication between the retailer and the Viking Middleby company. Im disappointed. If I had known now what we would have gone through, I probably would have chosen a different option. We were simply upgrading our kitchen and we had something that was working that we got rid of for this.

I purchased our Viking Refrigerator Model DFSB423D 48 side by side in 2005 and have had nothing but problems since 2006. Ice maker stopped working, tray at bottom fills, etc. Ice maker was replaced and its still having problems. After a year of services, Viking has said that the seal is unrepairable. They have offered us 50% off a new unit. So, we will be out of pocket $4800 for a refrigerator we dont even want. They need to replace the unit with no cost to us. There is a lemon law for appliances. How come no one has hired an attorney or started a class action? We are sending our final letter. We will wait for a response and then if the response is unacceptable, we will be hiring an attorney. Join us!

We liked the looks and functionality of Viking but the quality is not so good. A couple clickers went out almost immediately, the ones that’s lighting the fire itself. Since my remodeling still going on and we have to call warranty and for the range of this price, this should be better. Some materials that are used for burners make it really impossible to clean including the griddle. But my favorite feature is how much room it has on the top.I bought the blower, the range, the microwave, the dishwasher and the refrigerator from Best Buy so, it’s pretty close to a $30,000 on the Viking products. But I could not get my products delivered. I paid for Everything was paid for and they got me a few items delivered. But the freezer was scratched and theres no one to talk to. That guy who was taking care of me at Best Buy left.Stove was nowhere to be found. I called the store and left messages, nobody answered.The people on the phone promised me to call me back all the time. Finally, I went into the store. They told me to stop by the following week and I did that again because I can’t get anybody on the phone every time I call. I tried to get on some guy, they looked for it, then three days after that, they finally delivered the range. It showed it was backordered, tracked it down that they arrived in Denver three weeks ago and it was sitting in a warehouse somewhere. It was a horrible experience.Think thrice because there’s Sub-Zero brand that is totally competitive and just go with them, that’s all [unclear 0:06:54] makes no sense to spend 50 grand with this kind of service or this kind of follow-up.

We got all new kitchen appliances (5 pieces) w/ Viking Professional Series in Feb 14. We started seeing rust on the fridge doors, handles & cooktop knob settings are unreadable. They say it is not cover under the 3-year warranty.

I had a Viking refrigerator in my first house and then I got a new one now. It looks magnificent but I cant tell if the quality is better. My last refrigerator did not break twice but the new one did. The freezer and the refrigerator doors should stop at about 100 degrees and both of them broke, which happened twice. The parts werent in stock and it could take 2 weeks to get them. And now, its already been six weeks to get it fixed and Im still waiting for it to get repaired.

We bought a brand new Viking Professional 301 Series Built-In Dishwasher when we moved into a new townhouse 18 months ago. It hasnt worked in a month, although we have had 4 service calls and 4 parts replacements in 3 weeks - after the last visit it flooded the kitchen floor after the tech left. I think we have had 8 service calls in 18 months. There is obviously a problem with the dishwasher (it has been discontinued) however Viking refuses to consider replacing it. Viking does not stand by their product - rather than provide us with a working unit, they prefer to jerry-rig a series of failing repairs. This is one of the worst customer service experiences we have ever had. I would not recommend Viking to anyone. I understand that appliances fail, however for us the failure has been the integrity and quality of Viking Customer Service. What a disappointment.

We were renovating our office and we wanted a standalone refrigerator so we would have enough space for our entire office. The size of the Viking refrigerator and the way the door pulled out was helpful. Everything is good so far. We hope that Viking stands by its name.

42 inch quiet, cool, side by side refrigerator freezer. Model VCSB5423SS. We are having the WORST experience with the ice maker. It barely produces ice. Lakeview appliance has replaced the water valve twice with no success. We are now waiting on new ice maker. VERY DISAPPOINTING.

Built a home and got all Viking appliances. The dishwasher was included in a special package. I like my french oven and my microwave and 6 burner range top. Theyre fine. The dishwasher I would never purchase again. It is very noisy when its washing. But what really bugs me is the control panel. You cant save any thing like your favor wash cycles. Every time you use it you have to turn it on and press the P button till you get the wash cycle you want then press an F cycle for drying which is like a double switch so Im never sure if I got the right one or not. I should have checked it out better then I never would have bought it.

Im not happy with my Viking Refrigerator. It gets over freezing and theres always frost building up on the inside. Weve had repair people come in three times to fix it. I had to remove it and then buy an LG instead which was a big expense.

The Viking range is the best product. I like that it has 5 burners. Thats a lot of stovetop and cooking space in a 30-inch range. I purchased it unseen from a warehouse in Brooklyn, and it was fantastic. Id buy another one if I needed one next week.

I’m from Mississippi and Viking is a local company. I chose it ‘cause I could get the full suite in the same brand, the fridge, range, dishwasher, and door microwave. The appliances are well-built and the appearance is good. The fridge, dishwasher and microwave have been okay, but I’ve had a few issues with the stove. There’s something on it thats supposed to be wiped off when installed and that wasn’t done, so the front of the stove rusted between the opening of the oven and the top of the range where the control knobs are at. Also, the igniter gave a little issue one time and my oven quit in the middle of cooking a strawberry cake.I was without an oven for over a week before they came to fix it and my other complaint is the response time on getting the warranty repairs completed, but some of that is not in Viking’s control. It’s the repair facility picking it up. The appliance repair company came and cleaned the thermal cut on the system. If it quits again, the igniter would need to be replaced. There were a few minor issues, but I’m pleased and satisfied overall.

We have a full suite of Viking appliances. Its pricey but we chose them for their reputation and style. My wife likes the refrigerator more but I find it a little too shallow. Everythings up front. But aesthetically, its very pleasing and it goes with the other appliances as well as the rest of the redone kitchen, and it’s so far, so good. Initially, we had a problem with the refrigerator. It was probably within the first month. Id found a puddle of water below the freezer on the floor. I did not appreciate that at all. It had gone into a defrost mode unexpectedly, and we had to throw everything in the freezer away. The icemaker has that bar that will cut it off as it slows up. That doesnt work. The ice overflows and ends up on the bottom of the freezer. It’s never turned itself off, so you have to turn it off manually to stop the ice being generated. Otherwise, if you pull out the top shelf of the freezer, its higher than the rod because it pushes it out of it, pushes it to the back and out the back, off the end. Were not the only ones. We speak to other people who have it, and they say they have the same issue. From what I understand, there is no fix. It just doesnt do what you thought it would do. Thats something that from a design perspective should be looked at.

I own a Viking range and a Sub-Zero refrigerator but I was looking for a freestanding one. Between Sub-Zero and Viking, Viking was the only one that had it. And since I was very happy with my range, I got a Viking refrigerator. I like the lighting in both the refrigerator and the freezer, and its doing an excellent job of keeping the food cold. Its a very good product. And their team answered all my questions before I went forward with the purchase. Also, everybody was very knowledgeable of my questions when I called their 800 numbers and was very helpful.

We have two homes, and the Viking wall oven is in our second home. We put a full range in this one. Weve had Viking products a long time ago. I was married, and I had it in my home then. And then, when I moved to Florida, I got the wall oven, the one that opens out, where it’s split in the middle. We just got it installed a month ago and I like it a lot. It’s gas and convection oven which I love. I like the three racks too, which was really important. I also like that it has a knob and it doesn’t have all the electronic stuff on it, like the digital buttons. I really like the look of it. Their reps were very, very knowledgeable. They did a really good job. I’d definitely tell my friends to buy the Viking range or the oven. I’d be happy to let them come here and try mine. Everyone loves the wall oven in our house in Florida. Ive had a lot of compliments and I like its quality. It’s always done well and it bakes evenly. I’ve never had a problem with it. I’m really, really happy with it.

Model VCBB363 Viking Refrigerator - This refrigerator was bought to fit a custom install. There was one recall that was preform for door. Since then we have had nothing but major problem with it in that sometimes it works and then it dont, all the controls at the top that control the cooling etc. Goes haywire and then it defrost itself and wont come back on for hours, and then repeat itself. Have call Viking to repair it after major failure only to find out that technicians they send out call the Viking Refrigerator a bag of worms. Not my words but those of a company that they use to repair them.Kindly Viking send a composer to fix it, however it only work for a week and a half. I have discuss this with Viking and they tell me that they will give me $1100 off a new one. I would think that these people would get their act together. I have another tech that I could that now this product back and forth and he related that it would take three to four warrant item to repair it. I am still waiting on Viking to answer him yes or no.

I am only writing this review here because I see that Viking actually monitors this and sometimes responds. The salesman at Pacific Sales was pushing this brand over others and especially over Sub Zero, stating that they are owned by a new company and the customer service has become much better. I have written to Viking three times, 11/15, 11/22, and again around 11/30 to tell them to pound sand. Since it had been 15 days with zero response to my requests from them, they clearly arent interested in my business. The saddest part is that my second response was to have a representative look at my existing appliance, and that I may choose to just replace it, depending on the quote they offered. Nothing from them. I refuse to consider spending $10k on a refrigerator with a company who cant answer two different requests after 15 days. I guess they dont need my money, so Ill spend more at SZ when this one finally dies.UPDATED ON 03/25/2018: The Viking refrigerator that I had broke down and I replaced it with the same one. I did not want to spend over $10,000 on a refrigerator except that the hole in my house fits that one and it was more affordable than the Sub-Zero. I really wanted the Sub-Zero, but I didn’t want to spend an extra $6,000. Vikings website is terrible. If you put in a request for information on their website and submit the button, you do not get a response. I was looking for somebody to service the broken refrigerator and to check it out because maybe I didnt need to replace it. But they did not respond and I had to go to the website to complain about them. They reached out to me through the website and told me that they dont have access to the the account that those emails go to since the new company bought them a few years ago. I told them that they need to update their website so they could have access. They apologized but they never pointed me to any person who could come and check my refrigerator. Their customer service is nonexistent and I’m banking on the warranty that I have with the store that I purchased the refrigerator from and the reps that they have there.

My Viking Range was in the home when I bought it. The stove is fantastic except when you need something repaired, it takes them forever. The handle fell off so the whole door had to be replaced. The stove was under warranty and Viking responded quickly but it was hard to get the repairs done. My electric door is on backorder and when I asked them about how long the backorder was gonna be, no one could tell me anything. It was a breakdown in communication and they won’t give me the actual number of the Viking warehouse. I can call Viking customer service but I cannot get Viking warehouse to find out where they were gonna ship or when I could expect to get it. That has been going on for three to four weeks and it’s way too long for the price that I pay for. I cook every day and I love the way the range cooks but it’s all a racket because the stuff should not even be falling apart like this. I couldn’t even use my oven. I can use the stove but I can’t risk making the door work because the glass may actually fall. I knew about Viking before I moved into my home. It is a good brand but it’s way too expensive what I happen to go through for repairs. I also have a Viking refrigerator and the handle came off. They said they would have to replace the whole door for $500 and that part was no longer under warranty. So we Gorilla glued the handle back on and it was pretty good. Viking does what they’re supposed to do but when I need a repair, it’s awful.

We got a Viking Refrigerator three months ago. The freezer stopped working, we called the service and the lady who talked to me on the phone was rude. They sent someone and he found that the fan was broke. They came again last week, they ordered a new fan and they put it in. The fan was working, but the problem was not solved. The problem was the freezer temperature was 14 degrees higher than preset. And the refrigerator part, the upper shelf temperature was 10 degrees below the preset, so all the yogurt are frozen. I called them again and they will send another company to fix it. Its an expensive piece we paid for. Its not even as good as the cheap refrigerator we bought from Fensa. I suggest quality control.

The quality of the Viking refrigerator is good and the performance is great. However, the functioning of the doors is not good which might have been due to the installation. The center tab of the door doesn’t match correctly. It slams into the other door. The clearance there is just off sixteenths of an inch. Any weight that you put on the door would make that clearance such that that tab will pop out again then you end up closing the door and slamming the other door so you can close it. I called different people who are Viking certified to look at it three times but they couldnt fix it. I dont know if this door issue is a manufacturing issue or an installation issue. I have another cheap refrigerator for 600 bucks and that works a lot better when it comes to doors and functionality.

We’ve only had the Viking Range a couple of weeks but so far, so good. We’ve enjoyed it. It was recommended and I’m very happy with the quality of the range.

We did a complete kitchen remodel and I told my wife she could pretty much have what she wanted. We have the Viking everything like the dishwasher and microwave, except for the fridge. We have the Viking range too and its an awesome machine but it has some gremlins in it. Multiple times during the hours and the cooking process on a long day, the thing just shuts itself off.We called customer service and weve had a maintenance repair guy out. The problem is its duplicating the issue because its always into a lengthy process like youre cooking a roast for a turkey for hours and hours. Now we just kinda documented it best we can. We know the product comes with a two-year warranty so were kinda waiting to see if it gets any worse or what. My wifes frustrated because she should be able to deal with it, walk away from it and not worry about the thing turning itself off.

I like the durability, functionality, and ease of use of Viking ranges. We went to a Pacific Sales store very close to us. And my wife and I loved the 8-burners. We bought a Viking range and a few other Vikings such as microwave, dishwasher, and the hood. However, Pacific Sales screwed up the sales and they were not knowledgeable at all. There were delays in the delivery, and then when they scheduled it to come, we had to call multiple times. At one time, they delivered it to the wrong address, too, and the credit card that they charged was another issue. So, Viking really should check to see how Pacific Sales sell because of the experience. We finally got our purchase and we installed it, and I have nothing but good things to say about the look, the layout, the design, and the functionality. I love the burners and I love to cook. If I want to put something, I get a good enough heat in there, and that stuff is very good. I also like the traditional knobs. With the other companies, you really have to guess which knob to turn which burner on. The Viking is designed so well. Im very pleased with it. And now Im dealing with the rebate, which Im dealing directly with Viking. I sent them all the receipts to work on my rebates and I havent heard anything back from them yet. Also, when I call for the customer support, there was a lack of knowledge. And then, the website is designed for us to register there and its not as friendly as I want it to be and even though, when I call customer support and asked them, they didn’t know. So, I still hadnt registered my products with them yet.

I purchased a Viking 36 all fridge and all freezer to match the decor of the kitchen and have had no issues with the fridge until 3 months ago. The bottom evaporator behind the crisper drawer has been leaking onto the bottom of the fridge and onto the floor daily for the past 3 months only to find out after spending much time and money to try and get this matter resolved to be told by Corporate that the replacement part is no longer made and that I could purchase a new unit at 50% discount off of retail. Albeit a nice gesture but not interested in spending $4K plus on a new fridge that wont match the side by side freezer for a defective matter with the unit that the manufacturer has had in the past and doesnt stock the product or part. Something needs to be done that will solve my problem and make me sign the praises of the Viking name but I gut now, its not working for me!!

Have had problems with Viking dishwasher from day one!!! Seems like I am not the only one!!! Ever heard of Class Action suit????? I am sick and tired of having to unload this dishwasher of dirty dishes because dishwasher wont start!!!! Serviceman is an hour away!!! Viking is shameful and needs to be held accountable!!!!! I own the stove, oven, microwave and refrigerator! Would had gone with Wolf had I known Viking was so cheaply made!! My products arent even 5 years old and rarely used!!! Really thought I was improving my remodeled kitchen.... I was wrong! I want my money back!!!!

This stove will outlast my house. Built like a tank, burners are amazing all the way from the slightest simmer flame to a multilevel scorcher. We have the grill and griddle. Grill makes some smoke but will dear steak just like your outdoor gas grill. Have enough power in a vented hood or you’ll need to remove batteries from smoke alarms. The griddle is thick steel and after one seasoning as recommended you’ll have a perfect nonstick surface smooth enough to cook eggs. Easy to clean with a paper towel. Only downside to this monster is its weight, which I guess only matters to the installers. You’ll never want it to leave and it’s the one thing a thief couldn’t carry out.

We purchased a house that had Viking appliances in it and our range had a little saga. We were happy with the original range until it had its issue with the handle. The front door with the handle and glass separated from the heavier thermal part of the door. It was under warranty but they couldnt supply a replacement part. It took many months before Viking finally agreed to replace the range but once they did, they did a really good job of coordinating. It was very unexpected to have an issue with the door, but they resolved to our satisfaction.

I am a advocate of buying American-made every chance I get. So, I was excited that our new place was equipped with all Viking appliances. That being said, I have been very disappointed with all of our Viking appliances, and wish we had something else. As we speak, our dishwasher is making an obnoxious beeping sound. It will not stop. It has been going on for an entire day. I have tried disconnecting, shutting of the main power switch--everything, but to no avail. Dishes are piling up and I am just angry at this stupid machine. What is the point of this stupid design flaw? What is the beep telling me and why cant I shut the stupid thing off.This is just one of my many complaints about Viking. The oven hood/exhaust is insufficient. The burners do not always ignite and when they do the click of the igniter will not stop. The heat distributes unevenly. The oven often just shuts off and ruins whatever I am baking. It will reach 400 degrees and then I come back and my bread is a gooey gob because the oven is cold.The refrigerator/freezer is very poorly designed and the plastic shelves and drawers break very easily. The freezer has basket shelves--it is a bottom freezer drawer under the fridge. So, you put stuff in and the stuff ends up slipping through. The refrigerator water dispenser does not have a light to indicate when the filter needs to be replaced. The dispenser doesnt work if you put the fridge onto the lowest temp available in the model.And, the company has a poor environmental rating because they use a lot of energy--a lot more than Sub-Zero or Bosch, and the filters are not recyclable. With our Bosch, we could send the filters back to the company for recycling. So I would never buy another Viking product. I have used Thermador ranges as a personal chef in other peoples home and they are far superior. I have also envied their Sub-Zero and Bosch appliances. In our other home we had Swedish (Aksa) washer/dryer and Bosch appliances. I miss them. A lot.

After 4 repairs on an original and 10 repairs on a complete replacement Viking double wall oven, we gave up. We couldnt spend any more time waiting the four-hour window for repairmen, and no correction to maintaining a constant oven temp. Two repairmen broke fingers during repairs, no lie. Viking warranty people lacked response often, and convinced me to keep trying. Also, the cook top grates have little rubber feet that kept melting and falling off. DANGEROUS! Replaced about 6 times. Ten years later, dozens of burnt or under cooked meals, cookies etc., we are finally able to and frustrated enough to get something new. The hesitation is the cabinet was cut larger to fit Viking. And what do you buy? This is a short version on the problems with Viking and Viking associates. I could go on and on. BUY SOMETHING ELSE and save your sanity.

Viking refrigerator is very expensive at $13,000 plus tax. However, it was not that great because within a few months it stopped cooling down. On the contrary, it was warming up so it was losing a lot of food a couple of times. Luckily, it was under warranty so they replaced the fan, but that shouldn’t happen with a $13,000 refrigerator. I was not happy with that at all. We chose Viking because when we bought this house, they had used Viking professionals. We just wanted to match it when I replaced the dishwasher and the refrigerator. They have a good brand name that’s supposed to be really good quality, but it isn’t. Im building a house in Malibu and I don’t think Ill get another Viking because of that experience.

So, after years of AGONY, we finally purchased a new built-in refrigerator! Yesterday, our VIKING 48 inch built-in refrigerator was hauled away, and a new KitchenAid built-in was installed. Its sooo cold inside! Our food hasnt been refrigerated this well for years!NOTE TO REALTORS: STOP telling people that Viking Kitchens are the best! You are doing everyone a big dis-service. What do you know about appliance quality? You only know that Viking looks good. Our Viking Fridge costs $9,999. Its beautiful on the outside, but for that amount of money, I also expect it to keep the food cold, and it cannot do that.NOTE TO CONSUMERS: If a realtor tries to sell you a house with an All-Viking Kitchen, tell her your offer to purchase the house is contingent on the sellers replacing all of the appliances with another brand! That should get the realtors attention.A Viking refrigerator is like a Ferrari car. It looks beautiful, and your neighbors will drool over it every time they visit. But only you and your mechanic know the sad truth: Your Viking Refrigerator and your Ferrari need major servicing every 6 months to keep them running. You have to keep a Sears Kenmore refrigerator in the garage so that when your Viking breaks, you dont lose $1000 of food. You have a Toyota Corolla in the garage so that every time your Ferrari breaks, you can still get to work.If you are independently wealthy, and you have a housekeeper who can be at home every time the Viking repairman comes to visit, then buy Viking. But if you must take time off from work to stay home and wait for the repairman, keep in mind you will miss 3-4 days of work per year.Summary: Viking Refrigerators are very expensive to buy ($9,999) and even more expensive to maintain. The first two years, while its still under warranty, youll say to yourself, Whew, Im glad it broke under warranty! and then the warranty ends and it keeps breaking and keeps breaking, and then you think, How did I get into this mess? Small repairs are $300-$500. Major repairs are $1500 to $2000.

We have owned our Viking fridge for three years. It stopped working this week. Repair is estimated at $1,700. The warranty is only two years. What a low-quality, unreliable product. All other refrigerators I have owned have been high quality and long lasting. I will never buy another Viking appliance of any type. And you should not either. STAY AWAY.

We bought the whole package -- 40-inch stove, dishwasher, 42-inch fridge, and hood from Viking. Their stuffs not cheap. We spent over $20,000 on these appliances. However, weve had issues. After only two and a half years of use, weve had the fridge repaired four times, the dishwasher three times, and the range twice already. So, were very disappointed with the products. Ive had appliances that cost 500 bucks and lasted better than these. The products had poor quality overall.

Last night our Viking oven decided to self ignite, which resulted in a 911 call (electrical fire). The oven was off, and had we not been in the house, or in bed, then the situation could have been much more serious. I contacted Viking directly (this morning) to report the incident, but I am not entirely convinced that Viking is really that concerned - in fact the response was somewhat casual. They were more concerned about whether the warranty was valid.A colleague of mine had a similar issue a few weeks ago - oven (a Viking) self ignited. Again, this resulted in a 911 call. I got the impression that Viking arent too concerned, however, I would like to use this review as a warning to other Viking users to check your oven - make sure you know how to isolate the gas and power to the appliance - make sure your smoke detectors are working - make sure you have a fire extinguisher and is rated for an electrical fire!

My favorite feature of our Viking range is the griddle. However, it takes too long to preheat which I’m not happy about. But the team at the Viking dealer were excellent. They did a great job walking through every feature and its capabilities.

We were building a home three years ago, and I looked up about Viking, Wolf and other ranges and decided to get a Viking. I thought it was a top-of-the-line product and I liked the sleek look of it compared to Wolf. Im now on my second Viking since the one that was initially put into my home did not heat properly and it did not cook right since the day it was installed. So eventually, the door wouldnt close completely and that was under some recall type of thing. Viking ended up replacing the entire unit. However, there is only one repair service here in Columbus that deals with Viking as far as I know. I keep being told thats because Viking is either charging too much money and/or wont supply the parts and I would love to see some more competition rather than just one repair service that I have to call and pay their prices to repair a Viking product. I have a lot of friends that have Viking, and we all have to use the same people to repair the products.

Ive had issues with igniting my Viking stove. Ive also had some gas smells from the oven. Still, Vikings reps were responsive and helpful. I had a good experience with their customer service.

Awesome range - very efficient and easy to use burners that regulate heat very well. Having a professional-series product also unfortunately means that I now want to upgrade everything. Would recommend this range for everyone looking to add a level of sophistication to either their existing kitchen or building brand new. Great warranty as well (that we have never used).

My Viking fridge is of high quality, and I like the bottom being the freezer that pops out.

The many repair people we have met since we bought this Viking Dishwasher in 2014 love to tell us how its impossible to troubleshoot, and breaks all the time. We replaced our old and very good Viking Dishwasher- that dated back to 2005 or so with one from 2014 when it needed a new pump at the urging of a sketchy repair guy. For this newer one we needed to rinse thoroughly the dishes prior and use all kinds of boosting products. (Lemi Shine). We had frequent service calls. It now needs $800 worth of repair for possibly 1) Moisture sensors, 2) drain pump or a 3) new panel, maybe. If its all three then its more than 1,400 dollars. These are repairs no reputable company can do within 3 -4 weeks. But we did have one guy come, charge us $125 (less than the going rate so we were thrilled, for a moment) and ask for stop tips. But he didnt fix it. And then he left to go on a cruise. Literally.We use this place as a part-time house so this is the second vacation we have spent doing dishes for the whole household + guests by hand. That and calling Dishwasher repair people. Sometimes they come and fix it and it breaks again, a few moments after they drive away and lose cell service, conveniently. The consultations in our area with reputable companies a minimum of $150 without a repair -- just to look--even if you have had someone else diagnose. They still refuse to bring anything on the truck to help fix it in one shot. The old one was great. It was loud and sounded like a hurricane but it really washed dishes. Its 20/20 hindsight but I bet the repair guy knew all this as he counseled us so hard to take it off our hands. The new ones are not good.I heard Viking switched to a new manufacturer (I hear its Asko now, but I do not know), or to a lesser quality from that manufacturer. Once they are (expensively) repaired they can last a while--but this is all rumor. In the meantime they are impossible to troubleshoot and you can analyze the manual all you want, nothing works. You cannot even manually drain it. So I recommend only buying this if you are actually an appliance repair person yourself or have one in the family. Kind of like owning a vintage automobile. But not nearly as fun. Not exactly a wind in your hair kind of experience. More like a dishpan hands one. While you look outside thinking of all the things youd rather be doing.So in short, park your ego and do not buy this machine. Unless you really love to do dishes by hand while you look at a Viking label in your kitchen. You can thank me. We finally decided to buy a Sears Kenmore with a stainless steel front and a 5-year service warranty. I added that to never pay that $150 dollar service fee for no work for a long time. Including installation, delivery and the 5-year warranty it cost less than the estimated repair cost of this one. Oh and there were no guarantees on the repair. And I did tell you the repair guy is on a cruise until after we leave. This review was based on Viking Model 032715-0000. PS. Its hard to tell from the images I posted but the bottom is flooded. Drain is cleaned, as are pipes checked. You cannot reset it to get it to drain following instructions in the manual. Note huge pile-up of dishes on counter. This has been our life this vacation. Hurray for Sears. Thank you! We cannot wait.

When we moved to Park City, a Viking range was already put in and I really liked it then. I thought that when we remodel, I’ll get one ‘cause I love to cook. The dealer told me about all the more expensive French stoves which were nice but I can’t afford that much money. I got the Viking range and it’s of excellent quality. It’s an improvement to the 1959 GE maroon wall oven that I had.The stovetop is great and I love it. The burners give you a lot of gas and you can trim down real low and that’s nice for simmering. We just bought everything and we are getting everything hooked up and functional. It took longer on our cupboards than we thought so that sets us back but it’s a wonderful product and I love it. It’s been a great experience and I would recommend Viking.

This range is everything that I would hoped for when deciding this high-end purchase. Looks fantastic and performs equally as well. Only gave 4 stars because it’s difficult to clean and oven rack placement could be a little better. There is very limited spacing between the three racks. Additionally, the center rack that has the bearings in it is rather difficult to remove and then replace. I’ve been impressed by all of the functions that I’ve used so far on this oven.

Weve gone into an upper-end appliance dealer in our area and looked at a couple of different brands but in the end, we decided on Viking. I also had a fairly large Viking grill with the side burners at my prior home and I liked the construction of that. I liked the style which was pretty simple and clean. But I have a problem with my refrigerator and its being serviced currently. Its a little disconcerting having an issue within six months of getting it installed but well see how the repair goes. It is covered under warranty though and customer service is great. Theyre very quick to get me tied into the local authorized dealer in the area and getting that scheduled. Also, Ive ordered some accessories off of their website and I still have one pending now for about three months. There are things that we are led to believe are available but they tend to be on backorder and take many months to finally get.

Im a contractor and Ive put in appliances a few different times. I also put them in the last house that we remodeled. On that one, we went all commercial-type appliances and I had lots of problems with those. Unfortunately, the refrigerator went out three different times. And the installation of the dishwasher was crazy. Ive installed probably a couple of hundred dishwashers before but for that particular dishwasher, I had to do some modifications and stuff on it to get the water in. If Im not mistaken, these dishwashers are made overseas.But the only frustrating thing that weve really had with the appliances has been the microwave. The LED lights have gone out. And the same is for the dishwasher. So the repair person who came out ordered new panels for both. He said it may take up to a month to get the parts. But so far, weve been really happy with the oven for the price that we got it for. The other one was about $8000 and it was 48-inch range. But now this one, its a cheaper designer line. And the service has been good with it. Its not the dual fuel. Its all gas and its cooking great.

I always wanted a professional range. I moved to this house and they have a Dacor. But somehow, when the contractor from the home warranty came in to fix it, they screwed up. They messed up with something. The stove is too old so I had to replace it. The home warranty gave me the option to choose from. At that point, when I was going over some information, I found out Viking is a good stove and the price is quite reasonable for the amount that the home warranty was compensating me. I picked it not knowing that I will have this problem periodically. I have a sparkling problem with my stove on the right. When I turn it on, I always have to use the match to light. This is a brand new $1,000 stove and I dont understand why. Also, when I was reading the description, I wasn’t aware that it’s an open stove. Some of the stove, on the top, the water can overflow into the lower shelf all the way to the tray below.I also bought the Viking dishwasher and I found out the instruction book is not very well written. For a long time, when I try to press the button, the red light’s blinking. That means it has not started. And I keep closing it and opening it, and not until many days later, I called Viking. They said it was like a defect. I have to press it once then push it in. I cannot press more than once. But they don’t address that in the instruction book so people don’t know. Right now, the handle that opens up the dishwasher is moving but I have no idea how to tighten it up because I don’t see any holes.

Less than 2 years old is making noises and doesnt clean. Called Viking, they dont have anybody in Erie that wants to repair it. Everybody runs away from my dishwasher. The same people that have serviced my Gaggenau, Bosch and Sub Zeros dont want anything to do with my Viking dishwasher. Professional, what a joke. We have barely used it and is already broken. The worst part is customer service. No help at all. Im cutting my losses and ditching this piece of junk.

I liked how the Viking products were built. They seemed very sturdy and the quality was very good. I love the high powered burner. Theres one thats super high power so I can boil water really fast. But recently the timer broke on my range. I called the repairman who found damage to the door. The range was working fine but this was something that couldnt be repaired so it was a big deal. He then contacted his Viking rep but afterwards they sent me an entirely new range and covered the installation. They were no longer making the model that I had, so I ended up with an upgrade and I didnt have to pay for a thing. I was blown away.The issue with the timers is that when the oven is heated up really high for cleaning, that destroyed the timer mechanism. The ranges dont come with a timer anymore and they had improved the range since I got mine in 2012. They sell a kit in case peoples timers go out. But what they did for me was amazing. They stand by their product. I will be a Viking owner for life.

We replaced the Viking refrigerator that had gone bad after about 15 years or so. We have Viking appliances in the kitchen and wanted to stay with them so we got from them the new fridge that’s quiet, well-designed and very functional. I like its LED lighting too. We bought the fridge through the plumbing supply place, Grand Junction, Colorado. Theyve been great there and do a nice job but it was a little bit of a hassle getting it installed because they don’t do installation so I had to get a secondary couple of guys to come in and help me install it. Other than that, I had a very positive experience with them and everything went fine.

Viking has got a reputation that it has a very good product. We had a Thermador before and had problems with it so we decided to get a Viking. My husbands a cook and he decided this was what he wanted. When we called in a warranty issue with a fan for the stove, the people from Monterey who handle their warranty repairs came out. The guy was amazing. He did everything that he could find that needed to be done and he was here a few hours.It seems like the whole stove works better since he came out. He came in to replace the fan but now we have lights above the knobs which we never had. It also seems like the burners are hotter. He was out here twice. He came out once and diagnosed the fan problem. Since its an intermittent problem, the only way we were able to show him was that we videoed it. If we hadnt videoed it, they wouldnt have been able to handle it under warranty. Im sure theyre aware that this is an ongoing problem. Ive read about it in the internet as well so my one thing would be when people make a complaint, they shouldnt have to go to the point of videotaping the problem for Viking to authorize the repair. Other than that, we love our Viking Range. Its a really good product.

We purchased our Viking DF Range in August of 2003. Our first problem surfaced during installation by Sun appliance in St Joseph, MI. The installer noticed that the surface grill grates were not manufactured level and would not set lever over the burners. They had to be reordered three times before we received one that lay flush. My thought was that a range costing almost $7,000.00 had such poor quality control that it left the factory with parts that were poorly manufactured.After several months of use, we noticed that the little rubber feet that fit on the bottom of the burner grates were falling out. I attempted to glue them but with no long term success. Out of frustration, I called Viking and was told I had to purchase a brand new grate at a cost of $35.00 plus shipping because they could not sell me this little piece of rubber worth no more than a $1.00. I finally found some on the internet in a Viking parts bag for $14.95 for 16 pieces. My opinion of Viking and my $7,000 range began to slip. A few years later the broiler element, PJ010002, went out at a cost of $299.00, including labor. Now, I am really getting upset. I had my choice of several other brands but chose Viking because of its perceived quality. The next surprise was in June of 2011 when the oven relay, part no. PM010129 burnt up filling the kitchen with a stinky smell. We had that part replace at a cost of $126.10. Now its only six months later and the same part burnt up again. I again called the Viking repair people at All Pro Appliance Service and was told the $35.00 part was covered under warranty but I would have to pay an $89.00 service call to have it repaired. I am very concerned now because I have a feeling its not a defective part but a problem with the stove. In searching this site and others, I have found several other Viking owners who have had the same oven relay problem.In summary, this is the worst appliance I have ever owned and would not recommend it to anyone. Shame on you Viking for such poor customer service and quality control!

I really like my Viking stove thats why I looked into buying a Viking refrigerator, too. I researched a lot and it seemed like Viking had the least number of complaints regarding breaking down or having trouble within the first five years. I like having two temperatures in the refrigerator. I can pull out the drawer and put a flat and large plate of cake or tart in the different section and control the temperature. Moreover, the Viking team at the dealer was nice, friendly and knowledgeable. They knew what the difference was between Viking and the other manufacturers which was great.However, Im having an issue with the fridge already. The second week after I purchased it, I noticed theres an icy patch in the back of the drawers. Some of the vegetables in the drawers were getting frozen. I had the temperature set at 37 Fahrenheit, in which nothing should be freezing at that point. I had to wait 20 minutes to speak to any technician then had to hold another 15 minutes to set up an appointment. I just bought it so I expect to get it fixed. I had to speak to the servicer in my area who called me back but there was a scheduling conflict so I havent seen them yet. Theyre supposed to come on Monday. I expected more. Im slightly disappointed with the problem I had.

This morning my Viking range turned on by itself. I researched and found that there is a voluntary recall by Viking for this exact problem, but when I called I was told that my model was not covered under the voluntary recall, so they would not send me the repair kit. Instead they told me to contact an authorized repair service. While in the phone with Viking, my oven turned on by itself four more times. My oven is now unplugged and we have disconnected the gas line. I am extremely nervous about this issue. My model is the 307 series. Covered under the recall is the 306 and 308 series, among others. Does this make sense? No. In addition to this problem, we have had to replace the glass seal, hinges and oven igniters. We also purchased a Viking microwave which broke within the first 13 months. Very unhappy. Should have purchased a Wolf.

Our old Viking Refrigerator was unimpressive for the price. It was just an ordinary refrigerator with a Viking label on it. It was eight years old and a particular part broke. We could have fixed the thing for $200 but they discontinued that part and it was not available. They supposedly keep spare parts for 10 years, but I suspect that this part was defective or broke a lot, so they ran out. So our opinion of Viking is not very good.We bought a new refrigerator and it was the only one that fit in the space that we had. It also costs $1,000 more than other virtually identical refrigerators made by the same company. There were also other better refrigerators that are too tall. The new refrigerators drawers and shelves worked better than the old ones. Its a decent refrigerator, but all refrigerators in that price range are at least as good. Theres nothing special about it.

We bought a home a year ago. It’s not a brand new home and we needed to update its kitchen. We liked to cook, so we were looking for some of the well-known brands. I have a younger sister thats a chef, so she told us about the usual Viking, Wolf, Sub-zero, Cove kinda thing and we began to research those brands as we were preparing to replace the appliances in our kitchen. The Viking refrigerator seems like a nice durable unit. I have noticed the difference from a GE or a KitchenAid in here before. It seems to preserve the food longer as they claim with the freshness system, preventing spoilage. So, that was quite noticeable.It does seem like the fans run a lot although one of the installers explained to me that there are several fans in there to balance temperature and things like that, but Im never sure which ones going so Im never sure if this thing is running all the time or just frequently. We had to put a side by side built-in in because of the way the kitchens designed and there really wasn’t, at least at the time, an option to have the water and ice dispenser together. It does have the ice dispenser, but there really wasn’t any option for the filtered water which would have been nice. And even though it does make the ice, there is no water filter in the fridge itself which isnt really a concern. We have good water in the community, but for constructive feedback, itd be nice to have that option even if youre just making ice.The representatives were very helpful. I worked with Grand Appliance for the refrigerator. And they had a unit that was ordered for a job and then the customer changed their mind and went with a French-door unit, so they gave me a nice deal on this one since it was still brand new and just misordered. But they did a nice job with that in getting it here and installing it. So, that part went well. I did have one follow up because right after it was installed, one of the little pins that keep the door from swinging had broke off and I called Viking and since it has only been a few days, they sent someone right out to replace that little pin. I would recommend Viking Refrigerator. Its a high quality product.

Viking had the best reviews so I chose to go with them. The range that I got from them looks nice and really good. Its quality is great.

My experience has been horrible. I planned and did everything right. I wanted to make sure I researched. I wanted to support the country too. What I was thinking was either Miele or Viking. Miele was made by Germany while Viking was made in the US. Ive built my house and everything we use is made in the USA. Pacific Sales told me to go with a Viking. I asked how was their service and they said everything is perfect. When we called them, they said it would take longer. It was about closer to Thanksgiving time. They said it takes about eight weeks to build it. Somehow, somewhere, somebody called me one day and said they had one Viking unit sitting in the warehouse. I asked if it was a return unit and the guy said no. They brought it to the house and installed it. After a couple of months, we smelled gas. I called the gas company and they detected the whole house and found out it was the unit which was leaking the gas so they shut it off. When you turn the oven on, youll hear a tick, tick, tick but it will not ignite. Then it will fill up the whole house with gas smell. When I called the service company, I told them, “The gas company canceled my gas. Can you send somebody so they can fix it? The lady said, Oh, we have until next week. When we told the gas company we smelled gas, they showed up within an hour because it was urgent. The guy opened the whole unit and found out that the end of the gas igniter and all the electrical were exposed. It was sparking at the back of it instead of the front. He said it could cause an explosion so he unhooked it and said I could not use it until they replaced it. They came over and changed it but again, it started the other side. At that moment, I called Pacific Sales. I told them I bought this thing for safety. I have young children. It made me uncomfortable to use this unit. I didnt want it anymore. If they could replace it, that would be great. I didnt wanna keep calling somebody.What I found out was that the best interest of the companies that they use for repairs is to come back because every time they come back, theyre charging Viking service fee. Theyre the one who can make the decision whether things could be repaired or whether things could be exchanged and they always say it will not be exchanged it but it will be repaired.They came back again and this time, the grill was not fitting. The guy bent the pipe. I said, Isnt this pipe engineered and shouldnt have bent like the way youve done? He said it was okay. Theyre supposed to quality check before they ship it. It should have been tested if it closed perfectly. So I called called Pacific Sale back. They kept giving me the runaround. The other day, I called them and said, Every time you do it, the same thing keeps going. Im tired of somebody coming to my house and doing this thing.” They said they were not gonna change. They were gonna send another third party company to look at it if I wanted that but they were not gonna replace it. The griller doesnt work. You turn it on and wait. One day it works, one day it doesnt. They said somebody will contact me within 24 to 48 hours but they never contacted me. The other day, I told the lady, You know me. I talked to you many times, right? She said, Yeah, yeah, Mr. **. I talked to you. Now, I actually have a report for you. My boss told me no, were not gonna do it. I asked if he could call call me but she told me he doesnt call. Im discussing with my attorney what are my options are. Its not right. My familys safety is important. I regret it ever buying this unit. I wish I never dealt with them. I spent closer to $60,000 for that purchase. Viking hood and Viking range are the two things I bought. The rest of it was Sub-Zero and Miele and I have no issue with those equipment.

I love all three of my appliances from Vikings: the fridge, stovetop, and dishwasher. I would absolutely buy Vikings because theyre very reliable and sturdy. Im very happy with the dishwasher. So far, Ive only had it a couple of days. It was on sale and half price so I said that Id have that.

The exterior view of the Viking Refrigerator matched my oven which is the main reason I bought it. But for what we paid for, I expected better workmanship and service. I like the temperature control in the meat and chill area which I can adjust to whatever I am storing there. The guys at the Viking dealer were good and helpful. But Viking people are hard to get ahold of. I called Viking today and was on hold for 20 minutes and nobody answered. They sent me the wrong parts on the refrigerator, too. I like the industrial look of the refrigerator but wasnt happy with Vikings customer service.

Our Viking refrigerator was installed in the home that we purchased. We liked the look of it more than anything. I mostly did the purchase online then I made a telephone call and arranged everything ahead of time. That worked fine and then I went to the store to pay for it. I havent been using the refrigerator every day and Ive only been back there once or twice but it looks really nice and seems to work fine. I also like the idea that its a free standing one but it can be put in a space where it looks like its built in. Its sort of a poor mans built-in refrigerator. Viking isnt exactly that cheap but I like the way it works. The capacity is a little bit less than the single door refrigerator at our own house but its fine for us. The quality is pretty good too.

We just moved, and we thought of buying a nice set of appliances when we remodeled our home. We bought an all-in-one fridge, a dishwasher, and a stove top range oven and hood from Viking. We also bought a Viking refrigerator back in 2012, and we didn’t have a good experience with that one. They had the drain set up, and we had issues with that the whole time we had it. They told us that it was just the way it was made. So, when we went with Viking again, they told us that their refrigerators are designed differently now, so we shouldn’t run into the same issues that we had. So, we went with a larger version of the same fridge.We also got an oven range, but it has a little issue with the way it was set up. So, I had the general manager from Main call me, and it sounded like he knew what the issue was. He said that it was something in the way it got set up, and they should be able to fix it. So, they’re coming to fix that. However, trying to find someone to come help with it is hard because there’s no one to service it in this area. But other than that, I’m happy with Viking.

I bought a refrigerator from Viking Refrigerators because of their reputation. All the competitors had worse reviews. But right now Im not happy with the unit we got because we had a couple of washers fell out. Weve contacted Best Buy from which we purchased it about it and they sent out a technician to fix it the first time. I have yet to hear back about fixing it the second time. Also when it got delivered the doors are misaligned. Best Buy told us that they would take care of it for us but its been two months. They cant seem to send out a certified Viking technician. We also worked with someone whos certified to fix Viking and he told us that the fridge is probably on its way out and that we should consider buying a new one. But I like the brightness of my Viking refrigerator.

The counter depth side by side refrigerator is great. The freezer is a drawer pull out from the bottom. The only issue we had was the ice maker kept freezing up due to a lack of insulation from the refrigerator above. They had to visit us 4 times to retrofit it and get it working. So far so good. The price was a bit higher than Samsung, but hopefully, itll last longer. The design is great for us and it looks great. My wife is happy with it.

Our last range was a GE product and it had just failed, so we needed to replace it. Viking came to mind and we went to a local appliance dealer. I have known Viking for such a long time and theyre a very well-known brand. We had done some research online in terms of which ones that are better or worse. Generally, the customer reviews for Viking Range were decent. We had narrowed it down to Bosch and Viking when we went to the appliance dealer and talked to the rep about it to make our final decision.The experience with the Viking dealer was very pleasant. We only spent half an hour there and it was a dealer that we had done business with before. Hes local to us so it was a natural choice. So far, were very satisfied with the quality of the range. We like that the Viking range is solidly built and it is what theyre known for. I believe it is still made in the US. If people want to have a premier range in the kitchen for their cooking and if they enjoy cooking, Viking range is definitely worth the investment.

Im very happy with Viking Range. I bought it from a wholesaler and the experience with them was positive. The range is beautiful. Aside from its aesthetic, its functionality is my favorite too, being able to boil water in two minutes. Its everything that I was hoping for and Im very pleased with it.

Viking Ranges would have made a good return on my investment when I sell my house but so far, the quality is not good. I have about 5 issues that are in the process of being rectified, like not all burner lights work and when the oven and some of the burners are on, all the burners would light continuously and wont stop. I have called and spoken with them numerous times and I have sent emails too, and they were knowledgeable enough to help me with what I needed. Im waiting for the parts but a week has passed and they told me that the parts department is not shipping anything until the middle of the month. The quality control and the packaging could have been better before the units leave the factory line. Also, it seemed that a lot of the damages were the result of transporting the product.

We had built a new home and were interested in top of the line appliances. Wolf and Viking Ranges stood out, but we decided to go with Viking since we got a good price from them and it fits what I was looking for. I got a six-burner range, a grill and two ovens from them. In my kitchen, I have a total of three ovens since we do a lot of the holiday stuff here. It works out beautifully when I’m doing Thanksgiving, Christmas or when I’m trying to cook a big meal. I have enough room for everything. The top is gas and the ovens are electric. I love the fact that I have a griddle there. Everyone can be working on something so it works out well for my family. We’ve had a good experience, up until were trying to get the small oven fixed. We had a problem with it and a chip needed to be replaced. So we had the workman out and were waiting for him to replace it. We had to argue a little to get them to come out to fix what was wrong and that was a bit of a problem. I got upset but my husband managed to calm down and get them to do what they needed to do to repair the oven. But Im still waiting for it to be fixed.

The salesman we spoke with at University Electric in Sta. Clara was really nice. He was showing us all the features of the ranges they had. So far, the Viking Range we got has been of pretty good quality. I like that one of the burners has higher heat of 10,000 BTU. So when I stir fry noodle, it makes it taste a bit more like restaurant noodles cooked on a high-heat stove.

Got on this website to see if others have had issues with Viking Refrigerators. Our house came with a Viking Pro, but it had so many problems. Viking sold us a newer one at a discount. Now, the replacement is doing the same things - erratic temperatures, spoiling food, alarm goes off, constant calls for repairs (and expense) - such that we have not been able to use it for months. Thank God for an over 25 year old Hotpoint fridge that we have had in our garages in several homes across the country but has never has had a problem. I can see that others have had issues and while I am glad to learn that, I am at a loss as to why a company that once had, I thought, a good reputation, is not seriously concerned and doing something about it. Is the company going under?

I purchased a home that was 1 year old with Viking fridge/freezer and Viking oven in 2005. We had problems with the defrost cycle of the freezer section, within a year of moving in. Ice would freeze up on the back of the freezer then defrost. I called an authorized Viking service to come and fix the problem. He came, used my hair blow dryer to melt the ice, made some adjustment and left. It happened again and again. The melting ice ruined my wood floor and I had to pay to get it replaced. Then a year later, the door started to hang crookedly. I decided to purchase a new Viking fridge/freeze, same type but newer for about $10,000. I also bought the extended warranty on it. Within 6 months, the first drawer cracked. I called the dealer and they told me my extended warranty would not cover broken drawers or shelves because that is considered wear and tear. I was completely annoyed. I tried to fix the drawer by crazy gluing it together. I also have red sticky tape wrapped around it to hold it together. I had to do the same with the cracked door shelf. Now 3 years later, I have three broken shelve doors and the broken drawer, all taped with red tape. It is absolutely disgusting the shabby quality of product that Viking builds. The oven that came with the house, the door became crooked too and doesnt close all the way. I had an authorized service come and see what could be done. Nothing! They no longer sell the hinge replacement part. I had the same problem with the printing on the oven panel too. It has worn off and I had to write the temperatures and the baking programs with a black magic marker! I also called them to find out what I could do about that and they said I would have to buy a new front panel! I am 56 years old and have had many fridges and ovens in my life. I have never had any problems with any of them. Most of them were about $1,500.00-$3000.00. I will never buy a Viking product and when I am in an appliance store, I try to stand by the Viking section for as long as I can and tell anyone considering buying a Viking to not do it! I tell them to read the reviews about Viking products first. I decided to add my review so that if I can save one person from wasting their money, I will then be a satisfied Viking customer!

I learned about Viking Ranges from word of mouth from a friend. I chose them for their reputation. Ive had the range for 2 months and I love the quality of the range -- especially the griddle. I would tell a friend to totally get it.

Im very disappointed with Viking Refrigerators. I bought many of Vikings appliances, and theyre supposed to fix our refrigerator, and they don’t fix it for me. I bought it open box from Best Buy, and the only damage they told me was the exterior with a small dent, but to my surprise, after I bought it, the interior was also damaged. I requested Viking to replace the inside, and they don’t want to do it. This has been going on for three weeks, and Ive called them eight times.

Dana is the cook in the family and he’s done lots of research on the Viking company. We also visited many stores and tried many models. This is his second stove. He originally had the 36-inch that was black with brass trim all over it and that’s what he really wanted to get this time. The oven enameling of the first range flaked off, so they had to replace it for us. The dealer was great and customer service has been very good.He really likes that there’s a smaller oven where we don’t have to heat up a great big oven to cook. He uses the griddle a lot and likes the speed that they cook at because of the high heat. He also likes the grill, the dual fuel and the six burners. It’s an impressive piece of machine and the quality of the stove itself is superior. The one thing I know that we both miss is that Viking has taken the clock off of the face of the stove. There’s no time at all, which we relied on for our time in our kitchen. But Danas very pleased with the stove. It has many features that I know he likes to use and we’re very impressed. It’s a Cadillac sitting in our kitchen.

We like the Viking refrigerator and the quality is good.

Ive known about Viking for years and they suited the needs that we had at the time. They had everything we were looking for. Our experience with the salesperson was fine and the quality of the range was very good. I like the oven the best and it was nice to cook with. Im very satisfied.

Viking double oven ved0207css - I am writing this review in search of a remedy. In hopes to be able to amend my experience to 5 stars! Residential estate has all Viking Professional appliances down to four fridges, range, oven etc. All other appliances work fantastic! This leads me to a double oven that has been causing some issues. The lower oven will not heat up. The fan will command on when it is turned on but will not do anything else. Not sure where to start. Please help Viking. I can explain in more depth if needed. Thank you in advance for your Time. Lets make it 5 stars soon.

Wife and I bought a house with a beautiful kitchen. We saw the Viking professional line in the house and it seemed like a blessing... until we moved in and the nightmares began. Two months into our living there, the dishwasher and refrigerator, both 2006 models have already broken several times. Little things are broken all over the inside of the fridge. The freezer does not seem to defrost and Ive manually had to chop out ice from the pan inside, which is nearly impossible. Dishwasher cannot get dishes clean at all, leaves a deposit. Weve been using citric acid and scrubbing inside of washer by hand... no effect. We know an appliance repairman and he has a policy of not touching VIKING at all costs. Our nearest repairman who says they will fix is miles and miles away, and gives a no guarantee disclaimer on all things related to Viking. Another guys asked us for an up front retainer and our credit card before hed even start and when we said no (seemed shifty) he said good luck because nobody wants to touch them. My parents had a GE refrigerator for 40 years. Our last fridge was Maytag and was 1/8 the price, no probs. Had a $200 GE dishwasher in old house that did a better job and no breakdowns for 10 years. Stay away from Viking.

Viking oven quite beautiful blueberry blue, came with amazing home we purchased, number of problems in the 5 years we have been here. Currently the door to the small oven is hanging open, we cannot fix it. Called and left voice mail messages for the service manager and NO CALL BACKS. We cannot do business like this and are positively shocked that no one cares enough about such a valuable brand to look after maintaining or building the value. Sounds like its almost game over from reading about other peoples unfortunate experiences.

Viking makes a professional line of stoves that are great for a home kitchen. You can cook using large pots, grill, have a convection oven, etc. I love the variation of btus for the burners. They have a large selection of stove and drop-in stovetops to choose from and they are built in the United States.

Ive had a Viking before in my old house but Ive had this new fridge for three weeks and so far, Ive had nothing but problems with it. Everything I put in it, either in the vegetables part or the upper part, is freezing. Everything in the back is freezing. Even though it is cheaper than what I had before, no one will wanna spend $5,000 on a fridge and have problems the very first day it gets there. It doesn’t make sense to have that. And when I called in, the customer service gentleman that I talked to was not nice at all. Then Ive had to wait three weeks to get them to fix it. The technician is coming out tomorrow though and the company Viking used was really friendly. It was nice. But it doesn’t feel good to spend $5,000 and find yourself with problems and trying to figure out to fix something. It’s a little disappointing.

We had a Viking Range installed in 2006 and weve never really been happy with it. The temperature control in the oven stopped working. So, we went to our local appliance store and looked for alternatives but then our appliance store operator, B&B Appliance in Escondido, told us that Viking is much better now. We really liked how Viking fit our needs. We wound up getting fooled twice. When our new Viking Range was delivered, we turned the convection fan on and it was rattling against the grill as it was badly installed. Thus far, temperature control of the oven has been absolute crap. Weve done two big cooks on it, a turkey and a roast. After about an hour, the oven temperature seems to have dropped by 100 degrees. Also, we turned on the range burners the first time we used it and those cracked off showing us rust. While its running, it makes a clank as the temperature goes up, sounding like a contraction or expansion of steel. Additionally, the convection fan switch on the front panel failed. We had another tech come out and put another switch in and that failed within an hour while the tech was still here. This Viking has cost me a fortune.

My friend had a Viking range and I liked it. I like the look and feel of them, the professional grade and quality. Those have been questionable, however. The stovetop works fine but the oven never worked right and it took me a long time to finally get a service tech out. He came last week and ordered the parts, so I’m waiting for them. I bought the oven stove brand new online for $5,000, yet it hasn’t been working for a month and a half now. I heard and I saw consumer feedback bashing the maintenance support but despite that, I bought it because it was something I wanted. I figured it is high quality and it won’t need that much work, but it has turned into that already, so theres a little buyer’s remorse. I buy something high-end like that and I expect good service, and I havent seen that so its disappointing. I’ve since gone to Wolf and I checked it out, and their product support is over the top. If I had to do it all over again, I’d probably go with Wolf.

I walked into the store looking for a Sunshine or Vikings traditional gas range. Ive heard of Viking but I didnt know about their products. Their sales reps were not really educated. They showed me the Viking range and were not too technical about it. But when I saw the Viking, I said Wow. Its like a restaurant style range and I loved the way it looked as well as the capacity inside. So, I got it. Its also marked up at a reasonable price and so far, I had a good experience using it at home. I love how it heats up everything so fast and the knobs are good to work with. But I get confused once I use the conventional or the bake. I dont know what the difference is or how it works. Im not chef type person and Ive been Googling that to try to figure out whats the difference between that and the regular bake. The grills are heavy duty, too, which is good. We got to be careful when we take them off and clean them so we dont hit the actual stove with them. My wife cleans them daily and she scratched the front on top of it on the shiny part. It was stainless steel and she said it was heavy so she dropped it.

I am designing a kitchen renovation where the customer wants a Viking range plus exhaust hood. It is impossible to get any information from either local suppliers or Viking itself. For example, simple information as the dimensions of the warming shelf or how to connect and support the wall hood are not provided. Calls to Viking are unanswered. This speaks to the response of Viking to their potential customers - beware!