I was searching for a replacement for another refrigerator and I know Viking had some quality about it. My wife liked it too when we were in the store. The team at the Viking dealer was helpful and cooperative. Everything went down smoothly. This ref is our first French door and I will have to get used to bending over to get into the freezer, but I like all of its features. Im satisfied so far with the quality and it hasnt broken down yet in todays world. Id recommend it.

We got everything Viking here in the house. My in-laws have them and they like them. The double oven’s unbeatable. The quality of the fridge is really good. The tolerances on everything are good. Its solid. I close the door and I feel its not cheap. However, the compressor went out and I was shocked Viking couldnt give me a new compressor for the Viking. I had to get a replacement refrigerator, which I got a little bit of a discount but at the same time, I shouldnt have to buy a brand new Viking after it wasnt that long. Im not too happy and I found out its a Panasonic condenser unit that goes into the Vikings. I like to think weve got years and years of dependability behind it, but when I hear it’s a Panasonic condenser unit, thats not too reassuring.

The first range, a 36 open burner and the range hood, have been fine for 12 years. Surviving a move to a new house even. The dishwasher purchased at the same time started badly staining glassware & silver after a couple years. Viking said it was crappy dishwasher soap (phosphates removed) but the Bosch at our ranch did fine. Limeaway removed the staining temporarily. Inspected the racks and found the plastic coating cracked exposing the carbon wire core which was rusting. Viking said theyd happily sell me new racks for $450. Compared it to a neighbors dishwashers, found it to be an Asko. Racks were less than half Vikings. Very Funny. 30 open burner gas stove at ranch would not light/stay lit. Viking said likely master propane regulator was bad (but fireplace & Rannai water heater worked fine). Third-party repair person specified by Viking found range regulator out of limit, requested replacement. A month later, no regulator after many calls. I built a water manometer, adjusted Viking regulator to spec, range worked fine. Then noticed when range top leveled, triangular gaps between range & counter face. Adjusting feet to plumb range sides with counter made range top 1/2 bubble off. Viking said floor not level (it was fine). Problem was range not square, back had been screwed on with sides not plumb. Called third party repair person, he said call somebody else. Viking hadnt paid him for diagnosing the regulator problem. Removed back, squared stove, replaced back (new screw holes required), problem solved. BBQ looked massively professional but cast-iron burners holes continually rusted shut, had to be reamed twice a year. Porcelainized sheet iron flame diffusers and grates didnt last two years (their new ones are stainless), found SS burners, diffusers & grates on the internet for 1/4 Vikings prices. Drip-drawer plastic (!), rollers melted immediately, replaced with SS. Moral: Great appearance, great brochures, celebrity endorsements (paid, most likely), a generous retail mark-up (probably) encourages dealer loyalty and dealer omission of known crappy quality control, crappy build details and total absence of warranty service discharge. Wouldnt buy anything Viking again...

I bought Viking appliances because of their reputation but I can attest that it is not warranted. The oven does not bake evenly, makes constant clicking noises when heating, and sometimes just refuses to heat to the appropriate temperature. Very frustrated with this really expensive appliance.

Ive had issues with igniting my Viking stove. Ive also had some gas smells from the oven. Still, Vikings reps were responsive and helpful. I had a good experience with their customer service.

My Viking double oven is a piece of junk. It never properly worked. Ive tried several times to get the ovens fixed and even the repairmen say that Viking is having serious manufacturing problems all related to maintaining heat. My cakes come out in a wavy shape because the heat isnt evenly distributed throughout the oven. The oven is so bad now that it cant stay heated; Thanksgiving turkey wouldnt cook because the oven couldnt sustain an even temperature after an hour or so. I tried turning on the convection and the fan wouldnt run. Just put in a pork loin roast, and the oven couldnt maintain its temperature. Another piece of meat destroyed by Viking. Piece of junk for $7,000!!

We built a new home in 2011 and cook and bake regularly. Wanted what we thought were the BEST Appliances in the world but to our surprise the refrigerator and the dishwasher are the WORST!!! Our warranty ran out in August 2014. I called Viking to help us with the cost of the computer board in the refrigerator that doesnt work which means my refrigerator and freezer do not stay cold. The dishwasher takes hours to go through the shortest cycle, horrible! Shame on VIKING for not standing behind their product. I would not recommend anyone to purchase Viking Products.

I knew a couple of people who have Viking Ranges and they spoke highly of them. Viking also has a reputation that they stand behind their product and their ranges are very good at heating. However, I had a big issue when I first purchased the stove. I bought it from a store and they shipped it to the wrong place. They said that Viking had some issue then they said someone else had some issue. I was supposed to get it in November but I ended up getting it in January. I finally just called Best Buy and said I’m cancelling the order, then I placed a second order through AJ Madison which delivered it on time.I got the one with six open burners that deliver equivalent heat. So far, the stove has been great but I had two issues before with the stove. First, the oven conked out on me. I called Viking then the warranty people came over, looked at the oven, and fixed the spark igniter that was not working. The second issue was the ventilation hood and for whatever reason, the switch on it stopped working. So, the techs had to come in with a switch part. That took a little longer, though, since they said that they’re usually slow to get parts from Viking. I called them on a Monday and they were supposed to come on a Friday, but they said that they were two weeks out, so I waited a little bit. Both issues have been taken care of and Ive been very pleased with Viking.

I liked the Viking refrigerator. I heard about it from a friend and the design is nice. But the quality when I first got it was awful. It had a leak in the freezer and they fixed it, but they replaced it and we ended up getting a new one. So far, its been great.

I bought a Viking range, dishwasher, and refrigerator at the same time. I heard it was a pretty good brand and I liked their looks. Ive had them for six months and so far so good. We purchased from a Viking dealer and the refrigerator is competitive with others in the price range. They came within five days after I ordered. It was a pretty good delivery and they didn’t do any damage when they came to the house. However, its hard to set up a service with them. They need better customer service availability, like on weekends. We’re happy with the overall quality, however, its easily scratched and stained with oily fingerprints. I think that goes for all stainless appliances though.

Viking is a good brand. Its made in the USA and we like the look and size of their refrigerators. Ours is working great so far. The temperature control is nice and the doors open and close easily. Its like a French door refrigerator, but they dont hit each other. My sister has a Sub-Zero but its doors would hit each other if they didnt close them the right way. As with ours, the doors seem to be pretty seamless, which is good. However, the freezer in our fridge is like a pull out drawer and if I pull the freezer from one side, it gets off the track a little bit. Sometimes I have to straighten it out and push it back in, which is a little weird. Also, it would be cool if there was a water dispenser inside the fridge, though Im sure Viking has that on some of their high-end refrigerators. As for the Viking dealer, their team was on-time and they answered all my questions. They were absolutely friendly and respectful as well. It was an easy experience overall.

Vikings reputation stands out. Their price point was okay as well. We use the propane gas model. Their service has been good. We had a couple of bad items that came in with it, but they fixed it via third party. Ultimately they did everything they could. Viking sends out books that are probably inch-thick that tells us what to do. I think they’d be better off if they do a follow-up call with their clients to go over it and walk through since you spend $20,000 on a range.

The microwave LCD screen went. It is sad a brand like Viking makes an inferior product. The service visit and the repair cost is more than a new microwave. I wish they made a better product or at least had a better warranty...

We have a Viking refrigerator that is 7 years old. It needs a repair in the water filter. First, it was hard to find someone who would repair it. The servicemen I called would not touch it, due to Viking not sending parts in a timely manner or not having parts. Thank goodness the retailer who sold our kitchen appliances to us will stand by their service!! They are going to try to repair our refrigerator without the part. Viking DISCONTINUED the part for a 7 year old refrigerator!!! We found this out after waiting one MONTH for Viking to let the retailer know. I have an entire kitchen of Viking appliances... I am so bummed. These appliances were supposed to be top end. Buyer BEWARE. Our local retailer no longer carries Viking due to these problems.

The Viking refrigerator came with my newly built home three months ago, but its upsetting that the ice maker doesnt work and it has never worked since day one. The technician came out to see what the problem was and they supposedly ordered a new ice maker. Although I registered all of my equipment, I still havent gotten a replacement for the ice maker and they claimed that its not gonna be here till the end of August. But its a brand new appliance and I would like Viking to fix it.

Admittedly I am an appliance snob. BUT I will not purchase an appliance just for the name. It needs to work well. I want to get my money's worth. This microwave is by far the best microwave that we have ever owned. We have had it for a month and everything we have cooked, warmed up or softened in it has been perfect. There aren't the usual hotspots that are in most microwaves. Even microwave popcorn is fluffier and has fewer un-popped kernels than our other microwave had. I truly LOVE this microwave!

I used to live in another house that was already built by someone else and they had Viking appliances. I am used to Viking and I didn’t have any problems back then and I was happy with the appliances. But now, I’m having trouble with the new appliances and mainly with the refrigerator. I had it replaced in March because of a water leakage and the new one is doing exactly the same. It is noisy, too. I tried to get the new one back in November from last year. And then, they sent me the fridge but not the freezer because the freezer was working right. They said they will match them because they’re independent units, but when the guy opened the box, it didn’t match. The handle and a couple of things that you can see were different. If you’re having your freezer beside your fridge, you want the handles to be the same height.I had to talk to Viking for them to take back the fridge. They had to arrange if I had a new freezer because they didn’t have the previous model in stock since they stopped doing it. They sent me both a freezer and a fridge, and within four months, I’m having the same issue again. The technician who came to fix it was the one who came five times for the previous unit and he said there was nothing else he can do. He said he did everything that was possible to switch, to change, to check if it’s working, and it is still the same. When he was here a couple of months ago, he said that Viking was having a lot of problems with the fridge and all their refrigerators were having the same issues. They don’t even know what is going on. The technician used to be a Viking technician and because Viking is having a lot of problems and customers are complaining about their fridge, he moved to another company. And the most recent time I called Viking, the same technician came to my house, but he was working for a third party who is giving service to Viking. I’m so disappointed and I’m tired of having a technician every four months and take everything out of the refrigerator for him to work on it for more than two hours.

Viking has a great reputation. We were looking into fitting into our budget long-lasting appliances. The place we bought them from was having a deal at the time, and it included all three appliances for a great deal. However, had it not been in the middle of a pandemic, would have been a lot easier. But there were some delays and some confusion as to when appliances were going to be delivered. Some were delivered at times when we were told they werent going to be, so our contractor wasnt prepared. But I love how heavy-duty it is. We had an incident where we needed to replace a part, and it came quickly and within the warranty. The Viking refrigerator looks great.

We bought all new Viking appliances for our new home 4 years ago. After spending $20,000 on them we have had nothing but problems. The refrigerator has quit working 4 times and the latest estimate to repair it was $2,000! The dishwasher has quit twice, the microwave twice and the stove has been repaired twice. The only thing that has been trouble free is the gas range top. Dont buy Viking. It is junk!

I went from electric to gas with the Viking range. Aside from wanting gas, I liked the looks of it and the knobs. Theyre big and theyre easy to use. I like the sliding rack too but they should have two of them in there and not just one. Also, when we got the range home, the convection oven did not work. I didnt know it for a while because I didnt use it. But Viking was really prompt about getting it taken care of and getting a man out here to fix it. Ive had it for a couple of months now and everything has been great so far. We also bought the microwave and the convection on it didnt work. Because Viking dropped the ball on that one, they just ordered us a new one and sent it out instead of having the microwave repaired. Theyve taken care of us really good.

We were in the market for something above the ordinary so we went and looked at a Viking range at some of the appliance stores and it certainly was. It was really what we wanted. The dealers did everything we could have expected and more. My neighbors came into the house and said, “Ooh.” Everybody’s in awe of it because they’re expensive. But it’s a beautiful appliance. My favorite feature of the range is the convection-cook part. I bake in that so much more even than a convection oven. All the burners are nice and even the burner liner on them. I recommend this appliance. I would do it again and wouldn’t look anywhere else because I love it.

Three years ago we built our dream home and in it we decided to go high end on all the kitchen appliances. Our oven/range and dishwasher were both Viking. In fairness to all reading this...I love my Viking oven/range. I got the 48 version with 6 burners and a griddle and two ovens. The only thing I regret about it is I wish I had gotten a larger griddle rather than two extra gas burners.So, that being said, I could not be more disappointed in our Viking dishwasher. It NEVER washed the dishes well and drying the dishes was also a big disappointment. We paid over $1200.00 for a dishwasher that not only performs absolutely horribly, but also has started to fall apart. Within two years (of course it broke after the first year because it only had a one year warranty) the L.E.D. displays have already lost half of their lights. One of the folding dish holders in the bottom section has already broken. And this is with just my wife and I living at this home, and for the first year it was our second home.I did call the company I bought it from even though it was out of warranty to see if Viking may actually come through and take care of it, but was told that they wouldnt. Elite Appliances in Dallas is who we bought it through. When Elite gave me the name of someone who could come look at it, the trip charge alone was going to be $125.00. When I inquired what he thought the cost to repair the L.E.D. display...well over $400.00.I am in the real estate investment business and have remodeled well over 100 properties. Ive used nearly every major brand you can imagine and the Kenmore Elite series dishwasher that I paid about 1/3 of the cost of the Viking in our previous home was much more efficient. Let me clarify. The Kenmore worked. The Viking doesnt. Avoid them. Overpriced and under performing piece of junk.

The Viking refrigerator came with the house when I bought it. Its quality has been fine but the ice machine stopped working and the house is only two years old. I contacted the customer service team about it and so far, we haven’t gotten the parts and it’s been over two weeks. All the features are fine but it takes a long time before Viking sends out the parts.

When we bought the house, the Viking refrigerator, dishwasher and microwave were there. The issue that we have at the moment is that the refrigerator is not installed to the end. The water is not connected. For us, it’s very difficult to find a way to connect. When it’s installed the correct way, it’s great quality.

We got a bunch of Viking. Also, all the fire stations in our local county government have Viking equipment in it so we stayed with them ‘cause it’s better than residential equipment. Then we had a problem with the oven and it was the left button on the stove. I called Viking, they gave us a reference number, and a company called Top Notch Appliance was supposed to come and fix it. They were supposed to call us to let us know when they were coming but they never did so we called them and they were closed for two weeks. I called Viking back a second time to see if there was somebody else and I was told it was just Top Notch for our service area. Then they called back a few days later and did a good job fixing it. Its just a matter of how long it took. Viking should have a backup company ‘cause the second time I called, the reference number was for the same small company. I asked the guy who came if he was the owner of the company. He said he was and his wife took calls. But Viking is a good range.

Do not buy Viking appliances. I have the professional series, dishwasher, stove, microwave, wall oven and built in refrigerator. I have had an issue with 3 of my appliances. The oven stop working after very limited use. The recalled parts did not get it working, so now I am told it is the DSI module. I have had much lower priced appliances with basically not problems, and NEVER had the oven/stove to go out after being only 6 years old. Viking appliances just look good on the outside and a piece of junk on the inside.

I knew of Viking 30 years ago. I live near the North Shore which is a pretty area and Viking was all they had in their houses. Thats what they got and that’s what I wanted. It was either Viking or Wolf stoves we were looking at. Wolf only had built-in refrigerators but when we designed our kitchen, we didnt do a built-in area for the refrigerators. Viking had the range, the microwave, and the refrigerator so we went with them. We used Grand Appliances in Libertyville and they were phenomenal. I was a pretty savvy consumer so I went about and did my research before I went in. We had a saleswoman who was fantastic too.We like the Viking range. It works and I like the blue light. The only thing we dont like about it is it doesnt have a timer on there, like a digital display. It has the knob on it that tells the temperature, though. When Im cooking something in the oven, I have to set the timer. Other than that, every appliance in our kitchen is all Viking. We bought a Viking microwave, so we set the timer on that. Our dishwasher is Viking too. When we had one little problem with our refrigerator, they came out to fix it. Now, its making a knocking noise but hopefully, it will go away before we call back. Overall, Id recommend Viking.

The quality of the Viking refrigerator is okay. But I would have liked to have features that other refrigerators have and Viking does not, like an ice and water dispenser in the door. Also, the fridge has an ice maker that dumps ice in a tray in the freezer section of the refrigerator. If you pull out the freezer section, ice cubes in the back tumble out on the ground. I dont see that as being a positive feature of the refrigerator at all. Ive never had a refrigerator that tumbled ice cubes on the floor because the tray isnt holding properly. Other than those two things, I like the refrigerator. As far as keeping things cool, it keeps things cool. It looks attractive on the inside, too. You push the buttons and it keeps things where its supposed to keep.

I’ve known about Viking Ranges for a long time and I like the features of the Series 7. I bought my range from Bade Appliances where they had it on display. The quality of the range is very good and the convection bake is my favorite feature. I use it everyday to cook some chicken for my dog, and it’s very fast. The chicken comes out very flavorful and moist too.

The Viking range was a perfect fit for our location. I love the stove top. It cranks up pretty quickly, but I’m very pleased with it. It fit our needs perfectly. We don’t have a gas so having a convection oven and the electric top allowed me to do some things that I couldn’t do before. We also bought a microwave and a dishwasher at the same time we bought the range and were also happy with them.

Ive owned Viking Ranges before in Nashville, Tennessee. However, I was a little bit disappointed in the workmanship put into the equipment. When it was delivered, the guys that installed it did a great job straightening one of the panels. I ended up having to get the wall oven unit replaced or at least theyd put in a new board. The stripping around the door that holds the heat in was loose and had to be pushed back in place. I complained to the store about the quality of the product and they sent me a new unit. The new unit looked better and its working fine so far. I havent had any codes on it. All in all, they dealt with all my issues and responded timely. They sent people back out to try to correct the problem. In that regard, the service has been great.

Me and my wife decided to get a Viking Range because of the build quality and simplicity. We like it better based on appearance and what our relatives told us of their experiences. However I had a bad experience with the dealer. They told me at that time I purchased that if Im not ready to put a delivery, I can have this range later. Several months later when I was ready, my dealer all of a sudden told me that they cannot deliver Viking anymore. There was some sort of disagreement and they couldnt sell Viking anymore because Viking specifically prohibited this dealer from selling their brand. I actually lost money because Viking raised the price by that time and the dealer referred me to a different dealer and promised that they will give the same price. But the new dealer couldnt provide the same price.The second dealer sold me a Viking and gave me a free warranty. Im not sure if I needed it but at least something as a compensation for a little loss. They delivered a new range. A few days after the delivery when I installed the range, I noticed when turning the handles it caused some sort of noise or feeling that something fishy is going on. So I called and they sent a repairman. The repairman took the handle off, adjusted something around it and after that it became better. The repairman also noticed that one of the screws was not original and it was quite surprising. Either Viking quality control is not correct or someone else changed the screw. I dont know how it would happen. But I rate it as minor inconveniences.

I purchased all Viking products for my home. The exterior look is excellent but looks are deceiving! Almost every interior component of my refrigerator (VCSB483D) has had issues. Cracked butter covers, drawers that crack and fall off the track, track that wont support drawers, cracked freezer interior lining, ice maker issues, drain issues. The problem is Viking does not really seem to want to help you when its under warranty (loopholes like cracked components are cosmetic) why should that matter! Ive owned many non luxury brands that not only held up better, the manufacturers stood behind their products.

Weve had issues with the refrigerators installation. The top grill doesnt seem to be straight, it looks out of alignment. We had someone come look at it, but they said that is the way it is. Also, the kick plate looks very unfinished. It has screws showing, that doesnt look very attractive. A little disappointed with the appearance considering the cost.

Consumers BEWARE. Viking products are overrated and no better than buying a cheap brand. We purchased a Viking Built-in Microwave Hood (VMOR506) and Viking Range (model # VDER5304BSS), installed November 6, 2018. After just TWO weeks use (Nov 22), the microwave and vent QUIT WORKING. Finally SIX weeks later (Jan 2, 2019) the microwave was repaired. The range also needed repair... but lucky us... that was just the external decorative lighting. Throughout the process, the Viking Customer Service has not been helpful. We are told company policy is NO replacement unless the product breaks down consistently and that we should view the repaired product as a NEW microwave. The Viking message is simple: we sell you a defective product and made our profit. Meanwhile you get to wait 6 weeks for the repair (no microwave, no vent, no convection oven) and hope that the repair indeed makes it like new. And if it fails again after the one year warranty is up...well thats the consumers problem.

The oven that we bought from Viking took about eight months to ship and when it came, it was damaged. We had to wait another month and a half to fix one part, so it could be fully operational. So, I dont have a lot of confidence that the rest of the machine is going to last that long. The broiler specifically had to be rebuilt in our house. The microwave hasnt worked properly since installation and after three months, we finally got Viking to replace it instead of fixing it. Its nice having a high BTU range, which was what I was looking for, as a home chef. The oven seems to be working fine and the microwave has some good features if it would work. There should be open communication between the retailer and the Viking Middleby company. Im disappointed. If I had known now what we would have gone through, I probably would have chosen a different option. We were simply upgrading our kitchen and we had something that was working that we got rid of for this.

Viking Refrigerator is a higher end product. It’s a good appliance. There was a slight beneficial discount for the Viking at the time we purchased it even though it was more money than some other appliances. I haven’t had a problem with it other than a drawer breaking, and they sent us a replacement. I called Viking and they said to make sure the appliances are registered. So, they registered, and once they were registered, they were gonna send somebody out. I couldn’t believe they were gonna do that. When they realized it was just a drawer, they just sent the drawer. The process was easy. I like all the features of the refrigerator. One feature is kinda interesting. They made it so you can put a full-sized pizza on the bottom of it, which is pretty cool because you always have a problem with the box of the pizza. Also, the dealer, Pacific Appliances at Best Buy was great.

We built a new home 14 months ago and had Viking appliances put in it. But my Viking range has been broken for 12 of those 14 months. The repair guy would fix one thing and then something else would go bad or he would uncover something else that was already bad. They were out four times before somebody said, We dont ever do this, but we need to replace the range. So, I ended up getting an entirely new range. But theres not been one day that it hasnt been broken and a ticket was open. Also, if I make a call, it takes at least three weeks to get a response and somebody to work on it. At one point, I waited six weeks to get somebody to come. Thats not acceptable. Also, they are are saying, This part is stuck at.... I am so tired of all these ships because of COVID that are stuck in some foreign space station somewhere that nobody knows exists. But the product has been good once they give me the one thats working. I would buy Viking again because of the product. It was the follow-up that I have a problem with. A high-end company did a very big disservice to a good product because of how they acted post-failure.

I have a thing for color and I have a lot of red in my house. I couldn’t decide if I wanted a range in cobalt blue or red. So I was searching the internet and I saw the deal that Viking was offering a free dishwasher if I bought the oven. It took me a while to decide on it if I was gonna buy from a dealer in New York and I wouldn’t have had to pay tax. But I wasn’t comfortable with that so I bought it from a dealer in Miami, which is where I live. I bought it in red and that’s cost me considerably more. They gave me the dishwasher but I bought the red panel which I had to pay for and I bought a Viking convection microwave which is not in color. It’s stainless. The first time I used the oven, I was really uncertain as to how quickly it cooks. So I called Viking and spoke to one of the representatives who happened to be a chef and I told her I was making lamb chops and she told me what to do. Now I have a little bit of difficulty in removing the shelves and lowering them ‘cause the pull-out shelves are in an obviously different way than regular ovens. I cooked the lamb chops a little too long so while they still came out great, I overdid them so I have to be a little careful in learning exactly how long I can put something in the oven or the broiler. And I’ve never cooked with infrared and it is fast.The range, when it turns on, it’s so fast and it boils water so quickly. The only problem I did have initially was that the broiler can that came with it was a piece of junk. It looks like it came from a $500 oven. I read the user’s instructions and it said, “Use no chemicals at all. I bought special cloth in Sweden to clean it. But the pan, the first time I used it, the surface started to come off. So they sent me a new one and the new one looks exactly like the oven rack which is what should have come with it in the first place. And it’s wonderful. However, I found this tiny little beige mark, like a perfectly cylindrical little round mark no bigger than the zero on the keyboard and I didn’t know what it was so they sent a Viking representative out and he found two of them on each side and they said they’re supposed to be there. So other than that, I don’t have any complaints. I love the Viking Range. I didn’t want to pay the extra money but I bought the sealed range set because that’s what I was used to and it was considerably more to buy it that way but it’s easy to clean. If you bought the open range, things can go underneath. And I’m not the neatest cook in the world. So all together, it cost me about $5,600. I love the dishwasher, too. It has a light in it and when it’s on, it’s so quiet you can’t hear it and the light shines red on my floor. The only thing is it’s a little smaller than I’m used to but it’s still very nice. And the microwave, it’s microwave and convection. So you can cook in it. But I have to learn how to do that because convection cooks very fast. But I love the way it looks. Also, anybody that I have had to deal with at Viking has been very polite, pleasant and always got back to me and got me that wonderful correct broiler pan right away. I don’t always use everything I buy but I like to buy and I like high-end stuff. And this is one of the few things I’ve never had a complaint about except the broiler pan which was the wrong one. So Viking is super wonderful.

We bought a $9,000 refrigerator from Viking two years ago and we experienced some problems with it during Labor Day weekend. The freezer would work but the refrigerator part wouldn’t get cold. It was frustrating because we called the repair service but they didn’t have any record of us. So, we had to fax them the bill of sale and they said it would take three or four days for us to get into their system which was unacceptable because we had no refrigerator.I called them on a Wednesday and they arranged for someone to come out. But they were tied up Thursday, Friday and the holiday, plus they didn’t work Saturday or Monday, so it was Tuesday when they came out. They looked around and found that there was a part that was supposed to be attached to a cooling conduit and it wasn’t. Apparently, they didn’t do it in the factory. So, their reps put a new part and left. Two days later, the refrigerator still wouldn’t get cold. I called the guy again and he came out a day later and found out that the fan in the refrigerator part wasn’t working. He replaced the fan but the refrigerator part still did not get cold. So, we had to call him the third time. This time, he discovered that the conduit in the freezer was freezing up. They ordered the parts and it was going to be four days more before it came in. We were out of a refrigerator for a month and it was inconvenient. Finally, he put heaters in the conduit which they probably should have done in the factory when they made the refrigerator. It’s working fine now but I’m a little concerned now to be having all these problems. Fortunately, it was under warranty. But if something happens in another year when the refrigerators out of warranty, its on me. Those parts that they were putting in were quite expensive. Viking should’ve anticipated some of these problems. When you manufacture a refrigerator that costs that much money, you expect it to be working fine. I have an old refrigerator in my pool house that’s 30 years but still working perfectly and I paid $150 for it several years ago.

The built-in microwave is just one year old (I moved-in in 12/2016) and the panel light is getting dimmer and dimmer. When I called Viking technical support they said the whole control board has to be replaced. And it is out of warranty. This microwave has been used less than once per day.

I purchased a Viking range, refrigerator and dishwasher in 2012. Since then, I have had repairmen to replace leaking water in the back of the fridge, replace the front control panel for the range ($1000 and 3 months waiting period for part), and have had the repairman come 7 times for the dishwasher - which is still not working. He has told me that he doesnt know how to repair it - has tried replacing the sensor, drain pump, taken it all apart. When I try to phone the 1888 845 4641 number, I get music for 10 minutes then a message that no one is available to take my call. What do I do next?

My husband did some research on the ranges and he said that Viking was rated high. We had a wonderful experience with their dealer, and we got a refrigerator, a microwave, a dishwasher and the hood and the oven. The appliances are of good quality, but weve had a couple of issues with the microwave door as well as the hinges on the oven, which we had to have replaced and has already been handled.

Ive known about Viking from friends who used to have it in their houses and I got a Viking range because of its appearance and quality. It looks nice and works as expected. It’s still pretty new and I haven’t used it too much. But is been a positive experience so far..

I bought a refrigerator, a dishwasher and a range based on Vikings reputation. Their appliances quality is good. I like the power burners which is like 15,000 unit burners. However, Vikings customer service stinks. I had a problem with my refrigerator. When it was delivered, I couldn’t use it for two months. I spoke with a customer service rep and it was very hard to get the pieces. I waited for two months. Now it’s finally done, but I must have made 30 or 40 phone calls. I was very unhappy with that.

About 6 years ago, we completely remodeled our mix and match kitchen to all Viking products. We had a range (6 burners), hood, dishwasher, built-in fridge, microwave and warming drawer. We have recently moved and want to update our new kitchen with Viking as well. Im researching product to see the reviews on their newer models. I really am shocked at all the negative comments. I just thought with all the negativity out there, I would jump in to say I have really enjoyed my beautiful kitchen for 6 years. I am very anxious to outfit my new home with Viking! Our family and friends spend a lot of time in the kitchen and it has yet to let me down.

Ive known all my life that Viking is a good brand. They had a pretty convenient package at Pacific Sales and their people are very professional. We are renovating and so there was a refrigerator, washing machine, microwave and two other items that all had matching faces, so we decided to go with that. The pull out ice tray of the refrigerator is pretty cute. There are little hiccups with the fridge but its quality is good.

I wanted a red refrigerator and we found one from Viking Refrigeration. Our decorator also told me that this was the largest refrigerator and freezer and they had good reviews. However, Im not real happy with it. Weve been in the house for a while and Im still waiting for the icemaker to work and Im having a problem with the Viking hood too. Everything else is fine. The refrigerator keeps food cold.

I was selling the house and wanted to use some upgraded name. Ive known Viking for years and it seemed to be a better deal. I replaced the GE appliances with Viking. But unfortunately, even in the short time that I had it, we had problems with the oven and refrigerator. And the more I talked to people about it, the reputation has really turned bad like Viking is pretty poorly made now. Knowing what I know now, I would never buy a Viking again unless I hear that theyve really improved their quality. However, I like the refrigerators Dutch doors where its open on each side. Their team also had good follow up on the service I needed.

We had dinner with my sister and brother-in-law who have a Viking range. I got to cook on the range and I liked it. We saw an ad for the closeout on the stove at a local appliance dealer. We got the last Viking appliance that they had there. The range was sold to me at $1000 on the list. It’s a great cooking appliance and I love the heat control on it.

I had a Wolf and a Sub-Zero. We moved from out of state and they have a Viking stove in the house. Ive heard some good things about the Viking. Since I have a Viking stove, I got the refrigerator as well. However, Im very disappointed with the refrigerator because it was only three months old and one of the blades of one of the fans inside was already broken and another fan wasnt hooked up in the bottom. I had water dripping from the door on my fourth floor. For a brand new refrigerator and for what we paid for, that was not acceptable. My husband made the appointment to have it fixed and his interaction with Vikings customer service rep was very nice. A tech came out and it didnt take him long to fix the refrigerator.

I had a friend that had Viking appliances and we really liked the appearance. It was something that we were interested in. We liked all the great things we heard about hem too. With our Viking range, I like the quality and the way it distributes heat. But when our range was delivered, there were tapes inside the two glasses and we still have those in there. Thats something that somebody is coming out to look at and they will take it out from there.

Back in November, we bought a refrigerator and a stove. I got a GE profile then and it didnt work. The part was back ordered so they brought out another one and it had the exact same problem. So I went to look for more stoves but then I didnt like all the electronic crap. Every time I leaned up against the front of the stove, it would go crazy because of all the electronics. All I wanted was an old fashioned stove that bakes but looked updated. I looked at other stoves and I didnt like them. When went online and read about Viking in Consumer Reports, it was the only oven that people said worked. I hated to spend the next $2,300 that I didnt have, but I didnt want an oven that I couldnt use. So I got a Viking.I thought my Viking Range was gonna be spectacular. But then its not and Im a little disappointed. When their guys delivered it, the bottom panel just above the legs wasnt secured. I pushed on the upper corner thinking I could just push it in and that didnt work. So, the delivery guy came and he had to screw it in. He then told me that I had dented it with my finger pushing on the corner. I told him I didnt think so but he made me sign off on something that said that was so. After he left, I saw that there were dents on the other side in the same place I hadnt touched. I dont know where those dents came from, but I didnt do either one of them. So I called and had to ask for a new bottom panel. Their reps said that in the first week, they replace anything. Since then, Ive been liking the range pretty well. However, it doesnt bake as well as I thought it would, it being that expensive of an oven. I had previously traded my GE in because I had so many problems with it. I thought that because my new oven was a Viking, it was gonna be better than it is. Its hard to see through the dark window and even when you have the light on in the oven. Its hard to see whats going on. It seems to take longer to cook than I thought it would. Furthermore, I dont notice a lot of differences between the convection oven feature and just the bake feature. I dont know if I like the grill either as I thought it was gonna be thicker. Sometimes, when I put a heavy pot on it, it seems like its not real sturdy and I dont know how itll hold up over time. The grills are not as heavy as those on some of the other ones which is something I like because it was awkward to pull those heavier things off. Also, Im not too wild about my Viking being up on legs but then Im getting used to it. Still, I like the stove really well. I like that you can simmer on it. However, when its pre-heating, it buzzes sometimes and it sounds like something in the back is vibrating. When that happens, I can hear the fan which is kind of loud but then it goes on only for a few seconds every once in a while. I also like the black background and the black liner underneath the burners as it is fairly easy to keep clean. I like the controls too. This is in contrast to the stainless steel on the GE profile as I couldnt keep that clean. I also like the look and the slide in. But then, Im gonna have to get my gas outlet and have a plumber put it at a different point that is lower to the ground. My range sticks away from the wall so doing that would allow it to sit up against the wall. Though maybe Viking is still working out the bugs with their range as they havent been making these for very long, I thought from their reputation that my Viking was gonna be a little different. Still, Im pretty happy overall.

I wanted something clean and I like the look of the Viking refrigerator unlike those with a door with the ice maker in it or anything through the door because I know that separates. So, I bought a Viking. It is a brand-new refrigerator but I have not used it. It’s broken right now. In fact, it has not been right since the get-go so I’m waiting on repair and warranty. My experience with the dealer was good. It has just been a slow process.

We had an old Sub-Zero and we needed to replace it because it was not possible to repair it. We were trying to find an appliance who can go inside the place and we had a few choices. Viking Refrigerators model was the right price and it was a high-quality product. We had a problem with the delivery of the fridge to our home. They broke our product during the transport but the fridge seems to be working properly. And the installation was really complicated for the installer. They took three hours to adjust everything and it was really difficult, so thats the thing that we cant fix. Also, the shelves inside are too soft, so when you put like a turkey inside, the shelf bends. And it makes a lot of noise and we were surprised by the noise of that model of that price.Now, we are waiting for a technician to repair the damage during transport. They have to change a part of the door and another thing that broke during the bad delivery. Also, in the store, they told us that model adds a two-year guarantee and in the manual that we have, they said three years of guarantee. The technician told me that usually when he comes to repair over the guarantee, he always took the information in the manual. He told us maybe its a two-year on our bill but if we could take a picture of the manual and say its a three-year guarantee from the date of purchase or delivery date. I would like to receive a confirmation if its true because it seems that they change the base guarantee. We bought an extended guarantee because we want to use that product for the next 20-year. We dont want a problem. I would appreciate receiving a confirmation that that model we have has a three-year guarantee as a base guarantee.

Viking dishwasher inferior product model FDW301. After a flood caused us to update our kitchen, we decided on Viking appliances which had a streamlined look and a quality feel. 6 years later and 1 replacement later, the dishwasher is down again costing us $100/ per repair visit. First issue motor did not cycle. Repairman came in and cleaned filters and bottom water, which I do daily, and it appeared to work. First use, dirty dishes again. I am tired of emptying dirty dishes out of my dishwasher and cleaning the inside of a dishwasher. I have contacted customer service with no results. PRICING A NON VIKING REPLACEMENT DISHWASHER RIGHT NOW.

We bought a Viking refrigerator 15 years ago. We purchased a new refrigerator to replace one that wasnt working anymore. We had no choice but to buy another Viking because we invested in cabinetry and it’s the only thing that would fit. However, it doesnt fit even if the specs said it would. It was a disappointment. The current model is two inches deeper than the original side by side that fit in the 24-inch cabinet. Viking would not take it back but the appliance company would, but we had looked at other side-by-side models. We would have had to use a stainless and our panel wouldn’t fit. In addition, nobody makes a counter depth refrigerator anymore. Wed have to invest in the columns to do that, and they’re significantly more expensive. We’re stuck with the Viking refrigerator. Also, they gave us a deal and we had gotten a dishwasher for free that came along with the refrigerator. Vikings specs need to be more accurate in terms of calling something counter depth when it’s really not counter depth. The refrigerator freezes things on the top shelf. Then we had a hinge problem. We had people out of here twice to fix the hinges. The door is also extremely heavy and has a metal compartment on the door. And it’s much heavier than the other unit. Although its a great refrigerator, I’m not enamored with Viking products. I also own a second Viking, a 36 inch with a lower freezer, which is still working after 15 years.

I chose a simple Viking fridge because if its too complex, theres a bigger chance that it will break. Ive had the fridge for half a year and Im satisfied. But the shelf on the door fell once I closed the door and it broke. I sent an email to the Viking service center a couple of weeks ago but nobody answered. I was wondering if someone can send a new shelf to me to replace it.

We like our Viking range. We like the extra burners and the large surface on the top. The cleanup has been okay. The only thing is we smell some gas when its on Convection Bake. One of the burners had problems with the igniting, but I was able to adjust it and get it to work properly. The quality is good overall. As far as performance goes and the quality of manufacturer, those also seem good. Were happy with our range. It fits our space and I would recommend it to people in a similar situation. I just dont think its for everybody. Its very pricey.

I put in a claim and they gave me a claim number and a company was supposed to call and set up that they were coming but they never called me. But when I spoke to someone else, they told me to try to clean it out real good and maybe something boiled over. Once I did that, it actually stopped making the noise. So I dont have any complaints. I like my Viking Range and it cooks evenly. I have the convection oven and its good. It boils fast. Its more like commercial style than what my old oven was.

Viking DDSF036 SS Counter depth side x side. The door was opened on the fridge side and one of the glass shelves shattered into little pieces. I called Viking to replace the shelf, no problem. Now 2 months later after my credit card was charged months ago and jerking me around they are telling me that they cant make or get the shelf. Needless to say, I will NEVER buy another Viking Appliance again. Now I have to go out and buy a new fridge because this part isnt available anywhere and YES I have tried everywhere to find it.

I was looking on the internet to see what was the best product for the oven and I got a good price when I tried to buy one from Viking Ranges. I had a good experience with the Viking dealership when I purchased it. I got good service from the sales reps and they gave to me all the information that I needed. But I have some problems with my oven, since it doesn’t put any heat up, and I need a service technician to do some repairs.

We went to Coffmans and we were looking for a new stove. We chose between Wolf and Viking and we settled on Viking because they were top of the line and their unit came with a dishwasher. Its a very high-quality range and its working very well. We like its induction-type heating, the convection cooking for the oven, as well as its low-profile appearance. The dealer was very nice and cooperative. We werent told about the free dishwasher and he helped us get that. However, my wife is complaining about it not having a timer. For $7000, its a feature thats really needed. Its also a little noisy.

Were having our unit repaired because the icemaker is not working, and it’s not self-leveling very well. The tech came out three days ago and determined the thing in the bottom needed to be completely repaired. He gave us a quote on what it is going to cost to fix that. Also, some of the lights aren’t working and we have to replace them. We love the industrialized look, but looking at this is a $10,000 refrigerator, one would think that these issues wouldnt be happening, but they are. We also have a Viking dishwasher that has not been hooked up yet, and were crossing our fingers that that will not cause us any more trauma.

I like to cook and I liked the look and feel of an industrial kitchen. Ive seen Viking ranges in other apartments. I read that they are quality stoves and ranges so I purchased one. Ive only had mine for a month and I like certain things about it. The stovetop is great. The heat and the flames are instantaneous and the igniters are quick. The temperature levels are really high. In that regard, its been good to cook on. But the oven is a big down point since its not working. Its a big part of the unit. Theres somethings wrong with the igniter. Its clicking a lot and its not getting to temperature. I spoke with somebody yesterday and the interaction was fine. I felt like I achieved what I was trying to do. But I havent heard back from anybody about making the appointment so somebody can come and look at the oven. They hire out locally. The range is under warranty but I didnt expect that a month in, I would have any work on it. I feel like I got a machine that isnt functioning. You could buy a way less expensive stove and probably have a more reliable oven. Overall, I have a beautiful looking range that performs well on the top but in regard to the oven not working, its not good for cooking.

My 3-yr-old Viking refrigerator RDDFF236SS stopped cooling on Oct. 20, 2015. We lost everything in the fridge and freezer. I have discovered online that countless people have had this same thing happen with this same model. Our local repair person told me its the compressor and other sealed parts, so I had to go directly to Viking. The Viking authorized repair shop cant come out until Oct. 28!Like others in reviews Ive read with the same problem, we are camping in our own home with camp coolers and daily runs for ice. If the repair person cant fix it on the visit tomorrow, Im contacting Viking again to request they buy back this lemon, which I had to do with our Viking stove a year ago, after the oven failed three times, two of those on successive Thanksgiving Eves -- not the holiday tradition I want. I finally insisted, on the third failure, that they buy the stove back at full price, which they grudgingly did after many, many phone calls. Now I have a Wolf range and couldnt be happier. I will never recommend Viking to anyone -- in fact, I actively tell people not to buy Viking. (I do want to say that the people at the authorized repair shop couldnt have been nicer about the Viking stove each time they had to come out.)

I have a full Viking kitchen and Im not enjoying the customer service that comes along with my purchase. They only have a two-year warranty on that stuff, which is fine. Thats their policy and they can do whatever they want. In the grand scheme of everything, I called Viking because my wife and I, we cook a lot and we really use our professional kitchen as it should. At first, I went to register online with Viking and I was able to register one item. Then it said to call customer service. So I called customer service, and took photos of all the items as well as their serial numbers. I got an email back saying theyre registered and theyre all out of warranty. I thought that was impossible since we just bought them. I was very frank with them and I explained it through the email. I also spoke with three different people. At first, someone from customer service said they could make an exception here. Then it went to someone else until finally, someone said its their policy and they dont do that. It was the most cold email Ive ever received from a company and I couldnt believe this. Now, screws are popping out of my oven and I dont know where theyre coming from.

We were doing a total renovation and I looked at a variety of options. I like that overall the Viking had the features I was looking for. Im looking for the long-range sort of usage of it and its value holding up including some point reselling the home and whatever. We really liked the double oven feature part of the range. One time, we had a problem where a light would not turn off in one of the switches. They had somebody come out and troubleshoot it. It took them a while to figure out what was going on with that but they were very good about getting right back to us and servicing that. And it is under warranty. But even so, I felt like in any event, they would have addressed whatever the issues were. So far, weve had an excellent experience with them.

VIKING 30w ALL GAS RANGE 4 BURNERS CONVECTION MANUAL CLEAN OVEN: Purchased NEW in 2007. Initial cost: $3,480. To date, have spent $868.05 in repairs, and it is still a faulty stove. When using the oven (baking) the knobs that control the range become so HOT you cannot touch them. They do not get warm, they get HOT... so hot you jerk your hand away. Weve had the authorized technician out multiple times to troubleshoot and replace burnt/melted parts. The DSI Unit has been replaced twice. The therm and board have been replace at least once. We have notified VIKING, and their response has been less than stellar. The current board/DSI does not melt and die, rather it just quits working: the oven shuts itself off and wont work until it has cooled down. Needless to say, this is POOR POOR POOR. I will likely never be able to recommend any Viking product.

8 years old and problems all along. Spent thousands trying to repair last year and it is still a nightmare! Freezer freezes up all of the time and ice maker has been broken for years. Never again Viking!!!

When we bought the house, we requested for Viking appliances. We wanted to get the big 42-inch refrigerator but our realtor failed to tell us at the last minute that they ordered a 36-inch model instead. But even though its not the model I liked, I love its quality. The aesthetics, as far as the door hinges, doesn’t get in my way. It was well-thought out and well-engineered. I also like the option that the temperature is different in certain compartments. However, I dont like the freezer part. As far as the stovetop, we had a choice in that. We got the eight-burner stove and it is phenomenal. It also has a conventional oven built in. All in all, I like Vikings appliances because I can buy a certain model and it has options that come along with it.

Ive known about Viking for years. Ive had Sub-Zero for years, but we just replaced it with the Viking. I liked the quality of the Viking refrigerator I received. It’s a side-by-side refrigerator. However, there’s one thing I don’t like and that is there are no shelves on the freezer side of the door. There are shelves on the door on the top, but just not on the bottom. I’m used to the Sub-Zero having the shelving all the way down on the door.

I built a new kitchen in 2012. We splurged on a Viking fridge and have had trouble from day 1. The freezer broke every year, the defrost function in the freezer didnt work correctly, so the freezer would turn off and melted water would flow out. We finally had to get an upgraded compressor because the one in the fridge wasnt big enough. Big money. This year, the cooling fan stopped working in fridge. This was 3 weeks ago. My appliance repair contractors spent a week trying to contact service. Finally they sent a part, 3 days later… So now I face the 4th of July summer holiday, no fridge. I feel like I should order multiples of the 4 fan I need, fully expecting this will happen again. Viking, good name, bad product.

Viking has high-end products and has been around for so long. I have friends and colleagues who had used their products. When we renovated the entire house, we bought the whole set of Viking composed of the refrigeration, dishwasher and a range. I got a warranty for three years. However, there were some issues with my oven. Somehow, something stopped working. I called them and in two years, we were not offered the warranty for the service. We had to find our own way and I thought of every procedure possible to get the oven started again. But even today, it still hasn’t been repaired because I don’t have a warranty. And although the other Viking products are working fine, Im dissatisfied with Viking as I did not get what I needed at this point.

We owned a Viking Range years ago, and this is our second one. We purchased our first Viking from Fergusons and they had to take the stove back because somebody on the assembly line didn’t put the installation which was supposed to be there. The Viking team had to totally remove the stove and bring us a different one, and that was the first and only negative experience that we had. Then we moved to Arizona and when we got there, we had a stove top, so we ended up selling the stove. When we moved back to Atlanta, we wanted to get another stove, and my wife wanted to buy a Wolf. She already ordered the Wolf but I canceled the order because the Wolf stove look was like four little red dots and didn’t have any character or personality on the front of it. Its performance may have been comparable or even better than the Viking but I didn’t like its bland look, so I decided to get another Viking. The people that delivered it this year were very professional. They bolted it down the way they were supposed to and they took their time and did everything right. I don’t remember them bolting down the first one that we got. I just remember them sliding it in and they never put that secure bracket on the back, which they did this time. That safety bracket was supposed to be there because that’s a very heavy stove that may fall over. I love the quality as well as the performance and style of the Viking range. It has a high-end, tough look to it and high-intensity burners. It’s the best stove sold in the market and it’s worth the money.

The many repair people we have met since we bought this Viking Dishwasher in 2014 love to tell us how its impossible to troubleshoot, and breaks all the time. We replaced our old and very good Viking Dishwasher- that dated back to 2005 or so with one from 2014 when it needed a new pump at the urging of a sketchy repair guy. For this newer one we needed to rinse thoroughly the dishes prior and use all kinds of boosting products. (Lemi Shine). We had frequent service calls. It now needs $800 worth of repair for possibly 1) Moisture sensors, 2) drain pump or a 3) new panel, maybe. If its all three then its more than 1,400 dollars. These are repairs no reputable company can do within 3 -4 weeks. But we did have one guy come, charge us $125 (less than the going rate so we were thrilled, for a moment) and ask for stop tips. But he didnt fix it. And then he left to go on a cruise. Literally.We use this place as a part-time house so this is the second vacation we have spent doing dishes for the whole household + guests by hand. That and calling Dishwasher repair people. Sometimes they come and fix it and it breaks again, a few moments after they drive away and lose cell service, conveniently. The consultations in our area with reputable companies a minimum of $150 without a repair -- just to look--even if you have had someone else diagnose. They still refuse to bring anything on the truck to help fix it in one shot. The old one was great. It was loud and sounded like a hurricane but it really washed dishes. Its 20/20 hindsight but I bet the repair guy knew all this as he counseled us so hard to take it off our hands. The new ones are not good.I heard Viking switched to a new manufacturer (I hear its Asko now, but I do not know), or to a lesser quality from that manufacturer. Once they are (expensively) repaired they can last a while--but this is all rumor. In the meantime they are impossible to troubleshoot and you can analyze the manual all you want, nothing works. You cannot even manually drain it. So I recommend only buying this if you are actually an appliance repair person yourself or have one in the family. Kind of like owning a vintage automobile. But not nearly as fun. Not exactly a wind in your hair kind of experience. More like a dishpan hands one. While you look outside thinking of all the things youd rather be doing.So in short, park your ego and do not buy this machine. Unless you really love to do dishes by hand while you look at a Viking label in your kitchen. You can thank me. We finally decided to buy a Sears Kenmore with a stainless steel front and a 5-year service warranty. I added that to never pay that $150 dollar service fee for no work for a long time. Including installation, delivery and the 5-year warranty it cost less than the estimated repair cost of this one. Oh and there were no guarantees on the repair. And I did tell you the repair guy is on a cruise until after we leave. This review was based on Viking Model 032715-0000. PS. Its hard to tell from the images I posted but the bottom is flooded. Drain is cleaned, as are pipes checked. You cannot reset it to get it to drain following instructions in the manual. Note huge pile-up of dishes on counter. This has been our life this vacation. Hurray for Sears. Thank you! We cannot wait.

We purchased a full Viking Professional Kitchen - range, refrigerator, microwave oven, dish washer, hood. We have had at least one issue with everything (except the hood). We spent about $22,000 on appliances that are supposed to be high-end. What an absolute joke. My neighbor also has Viking appliances, same issues. Viking should be ashamed of their products and customer service. When you call to complain, their responses basically too bad if you dont have a warranty.

Our Viking works really well and its a good range all around. Thats why we use them. I like the broil feature on it. We had to have one of the burners swapped out and the fire bar underneath adjusted on the last range we purchased. It was really smooth to deal with customer service and the rep that came out was amazing. On the whole, the Viking range is expensive but its worth it. I wish I could have gotten a bigger one. I just didnt have room in this house.

I always wanted Viking appliances. I love to cook, so it is a brand that was instilled in me that is quality and a professional kitchen. Initially, I should have looked. I went to Best Buy to look at them, but I ordered these online, and I never really tested them out. I like certain things that I bought, but there were certain things I don’t like. I like the refrigerator because it’s large. But I’ve seen others that the inside interiors are better made, more stylish, and the placement of the shelves are a lot more intuitive than the Viking. The doors and the bins are fine. It’s just the placement of them is not as functional as we thought it would be. We like the soft-close doors but we didn’t expect it to be so small inside being a 48-inch. We thought it’d be a lot larger because we had other appliances like LG or Samsung, and those were standard-sized, and they seemed to have more space. I like the Viking because of the aesthetics. It’s a beautiful refrigerator. But in terms of functionality, it’s just plain-Jane. It’s a $10,000 fridge so I was expecting more. It’s a 48-inch refrigerator, and its freezer is tiny, unfortunately.

Viking Ranges would have made a good return on my investment when I sell my house but so far, the quality is not good. I have about 5 issues that are in the process of being rectified, like not all burner lights work and when the oven and some of the burners are on, all the burners would light continuously and wont stop. I have called and spoken with them numerous times and I have sent emails too, and they were knowledgeable enough to help me with what I needed. Im waiting for the parts but a week has passed and they told me that the parts department is not shipping anything until the middle of the month. The quality control and the packaging could have been better before the units leave the factory line. Also, it seemed that a lot of the damages were the result of transporting the product.

We had a few issues with the cooker when we first moved in. They werent lighting properly, so someone came and fixed that. We sometimes have issues with the general oven also lighting, but all in all, Viking has strong quality. Its good. The gentleman who came out was amazing too. He was really helpful.

Love the 48” all gas range. Less gadgets to break. My last range was dual fuel and the inside was much larger in both ovens. The small side on the Viking is very small. It is hard to find cookie sheets to fit.

The appliances were installed in July, including a built in refrigerator and freezer, a six-burner stove top, a double oven, a warming tray, a dishwasher and a microwave oven. Three service calls to fix unbalanced ice drawer in freezer. Three service calls regarding the dishwasher which is not yet repaired. I am awaiting a part for the refrigerator, which is leaking onto a brand new floor and brand new wood cabinets. Viking is stating that that part is on back order and they have no information as to how long it will take to get it.

Oct 1, 20 -- The dishwasher stopped working and requested repair through customer service center. Oct 23, 20 - The repairman visited and he failed repairing machine and ordered major parts. Nov 20, 20 -- The major parts arrived and the repairman changed almost every parts and the machine failed to work and he said the whole machine should be replaced. Nov 23, 20 -- I called Viking customer service center and they gave me a new reference number. As of today (12/08/20) -- Any information received from Viking and still waiting their response. Nobody care of customer who needs their concern & action. Do not buy Viking dishwasher if possible.

We have a 40-inch wide Viking refrigerator. I got it through a deal wherein I had to spend a certain amount and when I did, we also got a dishwasher for free. So far, the new fridge has been fine.

I bought my Viking refrigerator from AJ Madison and they were very nice and very helpful. They answered a lot of questions I had and I was extremely happy with them. I liked Vikings looks and professional-grade. The quality is okay, but there was an issue. There was a dent in one of the refrigerator doors. Im trying to get that thing sorted out but its still not been resolved. Ive been emailing service at Viking and its been almost three weeks but its still not been taken care of. After spending $12,000 on a refrigerator, I would expect a little more response.

We remodeled our kitchen so I looked at a lot of ranges. When I looked for a 100% American made product, that took me to Viking. I liked the look of the Viking and I also heard good things about them from people I knew who had owned them. So I purchased the Viking Range and had it installed. After they finished everything up, we went to use it. The cooktop worked fine, but the oven did not. We were gonna bake a cake, but when we were gonna put the cake in, we noticed that the clean lights started blinking on it. When we turned the oven on, the burner fire dried up. I turned the oven back off, then back on and it came right back on. It ran for about 10 minutes and did the same thing. But we got our cake baked and it was still good. So I called Viking and told them that we got a problem with the oven. They set me up with the service provider, North office in Nixa, Missouri. I was contacted the same day by that provider. I did not have the serial number of the unit on me so I had to call them back on a Monday. And about that time, they told me that they had Googled our address and we were out of their service area so they couldn’t work on it. So I called Viking back and they set me up with DKC, a provider out of Harrison, Arkansas which is just about 30 miles south of me. But I didn’t hear anything for a couple of days so I called DKC and they told me at that time that they don’t work on Viking Ranges. So I called Viking again and we went through it again. And they told me they were setting it up again with DKC in Harrison.I told the gal, Weve already tried this once and they dont work on Viking Ranges. She put me on hold and came back and said it was set up. And at that point I assumed that they had called DKC and they were gonna do it. When I followed up with a phone call to DKC, they told me that they did not work on them and that they refused the work order that Viking sent. So I thought I would get a call back since DKC refused the work order, that somebody should know this aint transpiring. But nobody called me back. So I called Viking again. And they set me up with Mintex from a place out of Branson which is really close to my home. But I dont know if theyre an approved Viking service provider or not because I couldnt find them on their website as a Viking service provider. Both times Ive talked to people there about them and nobody have their contact information. But Mintex came out and they’re a great bunch. They looked at the oven and verified the issue. They told me that they did contact Viking for some assistance in diagnosing the problem and was told, Heres the service manual in PDF format. Figure it out yourself.”And so, the tech studied the service manual. They then came back out and looked at the oven again and he determined that there was a part that was not working properly and it was causing the burner to shut down. Theres a sensor in there that senses the heat coming up in the oven. And if that doesnt sense the heat rising, it will always be a fail-safe. It will think the burner is not lit and theres gas coming in. So, it shuts the gas off. So he got that part ordered. I waited on the part but I haven’t heard anything from Viking or Mintex. So I called Mintex last week and asked them if they heard anything on the part. He told me that they were still waiting on the part. So I called Viking. I went through three people and I ended up with Joyce from the escalation department. She was very nice and helpful. She told me that the part had been on backorder and that it was shipped out on Monday, Feb. 6 and it would be a two-day ship. I was thinking it should be here on Wednesday. So I called Jeremey at Wintex on Wednesday and asked him if he had received the part. But he said no, he didn’t have any part and no ETA on it, too. So I called back to Viking and talked to Joyce and told her that I’m at the end of my rope. When I mentioned that the part was gonna ship out Monday via two day ship, I said I wasn’t told that. I asked to speak to a manager but she said she’s gonna be the one to help me and I was led to believe that there was no area manager, as well. So I hang up, called back and spoke to another gal, Ronda who was very helpful. She said that she had worked with Joyce in the past and that she was very good in what she did. She had confidence that she got it taken care of. 5 minutes later, Joyce called. She told me that she found out who told me that the part was gonna ship on Monday, but it wasnt her. But shes the only one I talked to in depth on the previous week. The Viking cooktop works great and I’m very happy with it. I love everything about it until I got my oven fixed. I was also very much looking at the Viking Refrigerator because we used our older refrigerator in the remodel and doing measurements, and the Viking fridge gets the opening perfect. It would look like a built-in but now Im really having second thoughts about that with the runaround that Ive experienced from Viking.

Ive had my Viking range for four weeks and I absolutely love it. When I turn on the knobs, it’s very precise. It doesnt have any play in it, especially the oven, so when I set a temperature, I’m confident that that’s the temperature. I like how it’s raised up on the bottom so that I can get a Swiffer and clean up under there instead of just the dust building up. The range has been fabulous and I’m really happy with it. When I called the first time trying to get my Viking appliances registered, their reps were really helpful and told me where to look.

One of my friends bought a house that had a Viking Range and I was out of a range for three months because I couldn’t find anything I wanted, so I researched Viking. The people that installed the stove was fantastic and it’s a rarity now to find that anywhere. They were Justin and John and it was called Bald Eagle Delivery & Home Service. They were a father-son team and they were incredible. They worked together very well. I live up in the mountains of Colorado and I can’t get anybody out here to do anything. I got the stoves that are 410 pounds, the smallest one, and they took their time, installed it correctly and showed us how to use it. The overall experience was amazing. As opposed to going to Sears, Lowe’s and Home Depot, I won’t go to any other place but Mountain High Appliance in Colorado Springs because the service was good. We’ve had four ranges in the 20 years that we’ve lived in this house and they keep going out. My husband did not want me to get a Viking Range because of the expense, but I told him that I was getting it. The roll-out trays inside the oven are great. I love the cooking experience, having a propane range and the fact that the oven is electric. I got the dual range and I just cooked the most beautiful rhubarb strawberry pie yesterday. It was wonderful. I love Viking Ranges.

I purchased this induction range ~4 years ago and have already had to make several very expensive repairs. I purchased Viking because I thought I would be getting a high-quality appliance and didnt expect to have to make ~$1000 in repairs in such a new appliance. The oven takes over 40 minutes to heat up to 350 degrees and does not heat/cook reliably. Very disappointing!

We love the appliances. Theyre very nice and high-end. Its been good quality. Theres a lot of different options for cooling in the refrigerator and I like the space too.

Ive known about Viking Ranges for years. I wanted a six-range top, so we went out and look at them at ABT and they seemed to have the cleanest look. They had somebody who comes out especially for Viking who was very knowledgeable. When we first got it, it wouldnt go on properly so somebody came out and adjusted it. Then when I clean and put the pieces back together, one or two of the jets would flare. Also, when I put it down on low, I get this ticking sound which means that the gas is not coming through properly. It is also a little crowded, so I have to remove one rack to get anything big in. But other than that, I really like the quality.

The first refrigerator broke down after 4 years of repairs. I hope the newly replace will last longer than 4 years. I am giving it a three star because of the first refrigerator broke down but was replaced with a new fridge, but the whole process took forever.

Well, once again, burners, ignitors, you name it; everything falls apart on this 36-inch 6 burner $7,000 paperweight. Paint fell off of edges of doors, bottom kick plate rusted out, on and on. In the past, I paid a repairman to fix... normally an $800 to $1,000 repair. Since I lost my wife to cancer 2 years ago, and have an 11-year-old, I can no longer afford the cost. So the last time they went, I went online and figured it out. So I will be doing it again this weekend. Burners, ignitors, etc... Viking is a terrible company. Truthfully, I cant believe they are still in business. Their service department is a waste. Comments they have made to me: You cook too much, you are using excessive heat in your oven??? Most people do not use their ovens 5 nights a week??? They suck. Never again, and I tell all of my friends to not buy any of their products. The last kitchen renovation was $13,000. Im going to a different vendor for the next renovation. Remember Roper? I still have one from 1947 that my parents gave me. It runs perfectly in our second home.

We have a relatively new Viking wall oven that smokes terribly. We have used self-cleaning and then wiped out the residue, and it smokes terribly on the next use. Were not talking cooking odor; we get smoke so thick and fast that our fire alarm (not just smoke alarms) goes off and we are called by the monitoring company. Weve had Miele wall ovens in other houses with none of this trouble at all. The Viking is poorly designed in some manner. Maybe it greatly overheats, but there is no way to tell because there is no temperature gauge and no reliable indication (other than a flaky and useless light) that the oven is maintaining the set temperature. Unless Viking can fix or replace this terrible appliance, we are going to get rid of it and never buy Viking again.

We thought that there was an issue with the range. After speaking with several people, those individuals from customer service didnt know about the product and how it works. So, we had to have two specialists come out to look at it. The first one couldnt give us an answer, and the second one looked at it for about two minutes and said that the issue we were having was completely normal. It took us about a month to feel like we were using it safely before someone said that and we didnt expect people on the phone to know exactly what the product is. We havent used the range to its full potential as of yet but were happy with it.

Viking was supposed to be a quality brand. Ive had the range for a year now and its not properly working. Ive had to have repairman after repairman in and out of my home and the problem is still not resolved 100% so its a bit of an issue. After nine months of not working properly, they decided to replace the whole range. And now, the parts that I had purchased that are supposed to fit the same year dont fit because a piece of it is warped. We finally got the other oven working because I didnt have both sides working for a whole year. And now that we finally got it working, the griddle that they replaced it with is warped. They had someone come out and look at it and it needed to be replaced. But Vikings saying that he didnt say that it was warped when I was standing right there and he did say it. They said that theyre not replacing it basically. So now, I have a warped griddle that I cant cover.I thought I was buying a luxury piece of equipment for my home and now its just been one thing after another and no ones been helpful. I havent heard from them for probably two to three weeks on what theyre going to do about the warped griddle so I just have another defective piece of whatever. It would be nice if I could go back and if they would refund me and I would purchase a completely different brand so that I could get some customer service.

I just built a $150,000,000 house last year which I dont live in but I had remodeled my kitchen in 2000 and the Viking Range hood went in and I just knew I wanted to put the Viking stove under it. There was no reason to, everything was working and I quite frankly, forgot all about it and bought another house. I have a second home now but then the stove stopped working. Since I already have the range hood, which I love, I bought the stove to go with it. This is a very high-end appliance city so if someone has this problem I go, What a difficult position to be put in. The top of this range is great and heats up. It looks fabulous and fits beautifully with the range hood and in the space that it was designed to go in. However, the installation of the electrical for the oven is a nightmare. Theres a problem figuring out where to put the electrical box cause it doesnt fit under the stove. So, I have to cut up a cabinet or a wall. Im dissatisfied that they sold a product that cannot be installed unless its a new build. Im a real estate agent. And if Im selling a house and see a Viking range in the kitchen, Im immediately going to start thinking if its installed correctly. They should phase it out.

I like the reputation of Viking. I purchased a refrigerator-freezer from them but then it came without the leveling package at the bottom. Furthermore, it doesnt make ice and it makes a weird “boing” noise when I open the freezer door. Also, the door on the freezer got scratched when the men came to put my cabinets in. That’s being replaced under the 90-day cosmetic warranty. But in the meantime, I asked them to put the grill on the front of the refrigerator down at the bottom. However, the guy who was installing the cabinet said that he couldnt because my leveling package isnt there. Their techs are coming out to put it in, and that’s gonna be quite an ordeal ‘cause it’s gonna take three men to stand it on its side and put it the leveling package. Also, Im not happy with this issue because I’m gonna have to sign a waiver telling them I won’t sue them if my floor gets damaged.Furthermore, the people who are dealing with the warranty issue regarding the door and the leveling package kept asking me who delivered my refrigerator. So, the people who delivered it to me knew that the leveling package wasnt there and didnt say a word to me. I wouldnt have known had I not had cabinets built around the refrigerator. Nevertheless, the refrigerator-freezer works very well, except with not making ice.

A friend of ours purchased a range from Viking, and I heard a testimony of the people who told us about them so I went with them. The sales rep was good, but I didnt love the delivery team. The subcontract company from the store was a little bit on the unprofessional side and basically didnt have a rate plan for installation. They just winged it, quoted me a price and we had to do the whole Tijuana dealing. Then, they ended up not doing some good finish work on installation of the hood. They did a partial job. However, they didnt damage anything.