If you're looking for help fixing your Hestan Refrigerator, look no further! Our comprehensive Hestan Refrigerator Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes.

Malfunction message 
A malfunction is usually indicated by a message on the display. 
Problems that cannot be solved by the user are signaled through a malfunction code. 

The refrigerator or the freezer does not work 
Is the appliance connected to the electrical power supply? 
Is electrical power available at the electricity socket? 
Is the power button activated? 
Is the unit in ‘Demo’ Mode? 

The refrigerator or the freezer is warmer than usual 
Does the display show a malfunction code? 
Is the temperature adjusted correctly? 
Were the doors or drawers open for a long period of time? 
Were large quantities of food recently inserted? 
Is the unit in ‘Demo’ Mode? 

The compressors are running for an extended period of time 
Bear in mind that during very hot weather and with very high temperatures in the room it is normal that the compressor remains on for prolonged periods of time. 
Were the doors or drawers open for a long period of time? 
Were large quantities of food recently inserted? 
Check that the doors are closed and that the food or containers do not obstruct the perfect closure of the door. 
Is one or more compartments in Shopping Mode? 

If you hear unusual noises 
It is normal to hear noises from the ventilators or compressors during operation or during the defrost phase. 
Noise could be more marked depending on the position of the appliance and the surrounding environment. 

Condensation inside and outside of the refrigerator 
If the climate is very humid, the formation of condensation is normal. 
Opening the door or drawers for prolonged periods of time can contribute to the formation of condensation. 
In any case, make sure that the doors are always perfectly closed. 

Ice or frost build up inside the refrigerator or freezer 
Did you leave the doors open for a long period of time? 
Do the doors close perfectly? 
If the doors do not close perfectly, contact your installer. 
In case of frost or ice build up in the Fresh Zone compartment, due to frequent and prolonged opening of the doors, deactivate the Fresh function via the button on the control panel. Wait until the frost or ice melts, then remove the drawer and dry the sides and bottom of the compartment.  

Unpleasant odors inside the refrigerator 
Clean the appliance completely. 
Properly cover all the food. Do not conserve food for prolonged periods of time. 

The doors are difficult to open 
The appliance is designed to ensure a fully sealed enclosure. When the door is closed, a vacuum condition can occur: in this case it is necessary to wait a few seconds until the pressure balances before opening the door. 

Appliance is cooling but lights and display are not working  
Check to see if the appliance was accidently placed into Sabbath mode.

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