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Monogram Refrigerator Troubleshooting
If you're looking for help fixing your Monogram Refrigerator, look no further! Our comprehensive Monogram Refrigerator Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes.
Handle is loose/handle has a gap.
• Handle needs adjusting.
Refrigerator beeping
• This is door alarm. Turn off or disable with door closed. If door open and alarm is sounding, you can only snooze the alarm.
Not cooling
• The cooling system is off. Turn cooling back on.
Water has poor taste/odor
• Water dispenser has not been used for a long time. Dispense water, until all water in system is replenished.
Water in glass is warm
• Normal when refrigerator is first installed. Wait 24 hours for the refrigerator to completely cool down.
• Water dispenser has not been used for a long time. Dispense water, until all water in system is replenished.
• Water system has drained. Allow several hours for replenished supply to chill.
Water dispenser does not work
• Water supply line turned off or not connected.
• Water filter clogged or filter/bypass plug not installed. Replace filter cartridge or remove filter and install bypass plug.
• Air may be trapped in the water system. Press the dispenser arm for at least 2 gallons (7.57 liters).
• Water in reservoir is frozen because the controls are set too cold. Set the refrigerator control to a warmer setting and wait 24 hours.
Water spurting from dispenser
• Newly installed filter cartridge. Run cold water from the dispenser for 2 gallons (7.57 liters).
No water or ice cube production
• Supply line or shutoff valve is clogged. Call a plumber.
• Water filter is clogged. Replace filter cartridge or remove filter and install bypass plug.
• Filter cartridge not properly installed. Remove and reinstall filter cartridge, being certain that it locks in place.
• Icemaker is turned off. Check that the icemaker is turned on.
Water is leaking from dispenser
• Air may be present in the water line system, causing water to drip after being dispensed. Dispense water for at least 5 minutes to remove air from system.
Freezer cooling, refrigerator not cooling
• Normal, when refrigerator first plugged in or after extended power outage. Wait 24 hours for temperature in both compartments to reach selected temperatures.
The top of the refrigerator doors do not align.
• If the top of the refrigerator doors are not aligned, us a 1/4" allen wrench to adjust the right/left hand door. The adjustment screw is located on the bottom right or left hand side of the door; open the freezer door to access the screw.
Refrigerator door handles are loose.
• The handle can be adjusted using a 1/8" allen wrench, on set screws located on the ends of the handles
Refrigerator doors won't close after installation
• On some models doors have to be removed at 90° and installed at 90° to cabinet as described in procedure for Reinstalling the Refrigerator Doors in order for door to close properly.
Refrigerator doors will not self close.
• Refrigerator doors need to be closed by consumer. A gentle bounce back is a designed feature on some models that gives a positive feedback to the user so that they can initiate and complete the door closing action.
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We bought an expensive Monogram series refrigerator because it was the only one with a longer lifespan per reports. Thus far, the refrigerator is acceptable, though not as appealing as our 25 year old one that it replaced. The new one's doors are heavy and don't close with a slight shove (you have to consciously and firmly close the doors). The bright back-lit interior is easy to find things in; there's lots of room, though it's not as well thought out as their older ones (the door shelves are quite narrow and don't hold much on the side with the icemaker). There's a lot of room that could have been used for shelf space, but isn't. Overall, we like it, but miss our old one.
Have had my Monogram Refrigerator about 8 months, brand new. It's very updated, timely and performs well. The temperature as set, keeps freezer food, as well as my usual assortment of basic refrigerator foods evenly cold. Along with a companion Monogram updated electric stove with range hood, this threesome is making a kitchen fashion statement nestled amongst blonde style oak cabinets, and their black easy wipe appliance surfaces. Living in a tornado alley midwestern area with above average storm and excessive wind activity, I'm very much impressed with this threesome's electric holding on and adaptable strength during the rougher stormy weather seasons, especially.
We have a galley kitchen & needed a fridge that was ‘counter depth’. We also wanted gray appliances to match our decor. The Monogram Profile Line Refrigerator we chose makes up in width where we had to cut back in depth. It’s energy efficient as well as beautiful to look at. We couldn’t be happier! It shows itself off every time you open it, there are great lighting effects, even in the bottom drawer, which change color, depending on which setting you choose. The freezer, on the bottom, is also a dream, great ice make & lots of room. We are very happy with our purchase & highly recommend it!
Our fridge is a smaller 24 cf version, with the freezer in the bottom. We’ve had it for 10+ years with no problems yet. Food is easy to access in both the fridge and freezer. It’s quite economical compared to our previous brand. I like the appeal of the s.s. finish, as well as the hardware that came with it. The only drawback to it is you have to open the door to get access to the cold water tap. I’d buy this unit again, if this one croaks soon!!
I spoke to someone in the customer relations department after contacting Monogram cares. Our Monogram refrigerator purchased 16 months ago had malfunctioned. Within minutes of explaining the problem Monogram located my file in their system. They immediately extended the manufacturer warranty as a courtesy. I didn’t have an extended warranty but Monogram arranged to have the service technician come to my house to repair, what he discovered was a broken fan, in less than 24 hours at no cost. While the likelihood of a fairly new appliance needing repair is rare, the service technician did explain that repairs needed with GE appliances does keep him very busy. I am thankful for their CARE and saving my Thanksgiving turkey!
