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Napoleon Gas Fireplace Error Codes
If you're looking for help fixing your Napoleon Gas Fireplace, look no further! Our comprehensive Napoleon Gas Fireplace error code guide will explain common issues, provide tips, and show you how to read your model's error codes.
Here is a list of error codes for Napoleon gas fireplaces.
E1: No ignition. Possible causes: faulty ignition control, faulty thermocouple, faulty gas valve, faulty wiring, or faulty pilot assembly.
E2: Gas flow problem. Possible causes: faulty gas valve, faulty wiring, or faulty pressure switch.
E3: Flame sensing problem. Possible causes: faulty thermocouple, faulty ignition control, faulty wiring, or faulty pilot assembly.
E4: Blower problem. Possible causes: faulty blower motor, faulty wiring, or faulty control board.
E5: Thermostat problem. Possible causes: faulty thermostat, faulty wiring, or faulty control board.
E6: Exhaust problem. Possible causes: faulty exhaust blower, faulty wiring, or faulty control board.
E7: High limit switch activated. Possible causes: malfunctioning thermostat, faulty wiring, or faulty control board.
E8: False flame detected. Possible causes: faulty ignition control, faulty thermocouple, faulty wiring, or faulty pilot assembly.
E9: Stuck key switch. Possible causes: faulty key switch or faulty wiring.
E10: Missing or damaged beacon sensor. Possible causes: missing or damaged beacon sensor or faulty wiring.
E11: Missing or damaged flame sensor. Possible causes: missing or damaged flame sensor or faulty wiring.
E12: Missing or damaged thermostat. Possible causes: missing or damaged thermostat or faulty wiring.
E13: Missing or damaged blower. Possible causes: missing or damaged blower or faulty wiring.
E14: Stuck relay. Possible causes: faulty relay or faulty wiring.
E15: Stuck relay. Possible causes: faulty relay or faulty wiring.
E16: Stuck relay. Possible causes: faulty relay or faulty wiring.
E17: Communication failure. Possible causes: faulty control board, faulty wiring, or faulty thermostat.
E18: Communication failure. Possible causes: faulty control board, faulty wiring, or faulty thermostat.
E19: Communication failure. Possible causes: faulty control board, faulty wiring, or faulty thermostat.
E20: Communication failure. Possible causes: faulty control board, faulty wiring, or faulty thermostat.
E21: Communication failure. Possible causes: faulty control board, faulty wiring, or faulty thermostat.
E22: Communication failure. Possible causes: faulty control board, faulty wiring, or faulty thermostat.
E23: Communication failure. Possible causes: faulty control board, faulty wiring, or faulty thermostat.
E24: Communication failure. Possible causes: faulty control board, faulty wiring, or faulty thermostat.
E25: Communication failure. Possible causes: faulty control board, faulty wiring, or faulty thermostat.
E26: Communication failure. Possible causes: faulty control board, faulty wiring, or faulty thermostat.
E27: Communication failure. Possible causes: faulty control board, faulty wiring, or faulty thermostat.
E28: Communication failure. Possible causes: faulty control board, faulty wiring, or faulty thermostat.
E29: Communication failure. Possible causes: faulty control board, faulty wiring, or faulty thermostat.
E30: Communication failure. Possible causes: faulty control board, faulty wiring, or faulty thermostat.
E31: Communication failure. Possible causes: faulty control board, faulty wiring, or faulty thermostat.
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Delivery was very fast. Flame is very nice and adjustable. Wife likes the heater. I was able to hook it up to Alexa through my harmony. It was fairly easy to install. It didn't throw my breaker when plugged into the wall with the heater on. It's best handled by two people.
Just got a new FP & Furnace with Napoleon. Had a great experience through and through. I'm surprised about the bad reviews here. My sales person was great and the install time was decent. Would come here again!
This thing is the best fireplace we've ever had and we've had masonry wood burning [messy] and gas insert [great but still need maintenance]. The remote makes starting a fire super easy and it's easy to operate. It has multiple heat settings and does produce enough heat to warm up our great room. I chose Napolean because they have been in the fireplace business for many years and I figured they would get this new tech right. Our builder had no problem installing. I had them recess it into the wall using the dimensions given in the product info. Our builder and everybody who visits thinks its the coolest!
We are extremely pleased with this fireplace. It was fairly easy for us to install (wall insert) and it looks great. The remote feature is very easy to use as well.
A few years ago I got a Napoleon Fireplace, I am pleased with the product and don't a full finishing to make the Fireplace stand out more. I love there product and would recommend to anyone
