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Napoleon Gas Grill Warranty
Napoleon offers a limited warranty on their gas grills to the original purchaser of the grill. The warranty period and coverage may vary depending on the specific model of the grill, but the general terms and conditions are outlined below:
Warranty period: The warranty period for Napoleon gas grills typically ranges from 2-15 years depending on the grill model and components.
Coverage: The warranty covers defects in materials and workmanship under normal use and service. It also covers parts and labor for repairs or replacement of defective parts.
Exclusions: The warranty does not cover damage or defects caused by misuse, abuse, neglect, accidental damage, or normal wear and tear. It also does not cover damage caused by non-factory authorized modifications or repairs.
Registration: In order to be eligible for the warranty, the grill must be registered with Napoleon within 30 days of purchase. Proof of purchase is also required.
Transferability: The warranty is not transferable to subsequent owners of the grill.
Claims: To make a warranty claim, the original purchaser must contact Napoleon or an authorized Napoleon dealer with a description of the problem and proof of purchase. The grill may need to be inspected by a qualified technician before a claim is approved.
It's important to read and understand the specific terms and conditions of the warranty for your particular Napoleon gas grill. This information can typically be found in the owner's manual or on the Napoleon website.
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I have tried out all of the features of this grill and found them to be very good. Temperature control is excellent, ease of use is wonderful, construction is of the highest standard. (The smoker performs beautifully!) This is a really fun grill to cook with. Issues I have found are the tendency for oil or grease burn from the drip tray. The work around is to maintain a cold side and hot side of the grill when barbecuing. Also, the rear burner does not lite using the built in electric ignition.
So far so good. I don't know of the low compartment will last because is not stainless steel but I hope the warranty takes care of that. The burners are super powerful and I'm enjoying a lot the smoker and the charcoal tray. I recommend to buy the cover.
Love this grill I previously had an Weber summit 670 which I loved and thought it would be hard to beat but Napoleon did it Love the lighting feature searing on the side And the quality. The ease of assembly with the use of the packing materials to help with a bigger cooking area and warming rack. The lighted knobs that remind you which on is lit is so great when you turn everything off. I would definitely recommend this grill if you can't decide between the Weber summit s 670 and the Napoleon Prestige Pro 665RSIBNSS-3
We have had this grill for around a month and have used only a few of the features. However, the delivery and setup were as promised and the looks and features are exactly as described. It is a beautiful grill. We are needing to take some time to getting used to having a sear burner but I am sure that will come with time. The main burners were a dream to work with. We love the look of this grill and our friends and neighbors can't stop looking! The lighting on the grill and in the cabinet is SO helpful and the lighting of the knobs just makes this grill stand out. We love our new grill! We can't wait to try the smoker and rotisserie accessories as well.
After a bunch of reviews I went with this grill. I also never dealt with BBQ Guys before this purchase. The customer service was awesome. The grill arrived on time and I was kept in the loop from BBQ Guys and then the shipping company called me to confirm. I previously had a Webber and this grill provides so much more. The sear station is used all the time along with the rear burner. I also love the built in smoker box & I have used the optional charcoal tray. The lights are awesome and gives the grill that WOW factor.
