I purchased the refrigerator from HH Gregg and within a week or two, we were waking up to water on the floor and ice in the freezer on everything. Also the seal was frozen and the fridge was not keeping the food cold. LG sent out a repairman who was the first of many to tell us LG has a problem with their refrigerators and cant seem to fix it. They have so far replaced left hand refrigerator door 3 or 4 times, also fixed a few other things which did not last. They keep wanting to send out repair guys which means someone has to be here for a 6hr window for him to make it. My time is more valuable to me than that. Thank God HH Gregg is trying to do a buy back so I can get a unit that actually works right. Thank God for honest business that helps the customer.

Purchased a LG model LSXS26366 at Home Depot. Delivery came 3 days later with a damaged door handle. Depot guy came to my house to replace the handle. Next day we loaded up the new refrigerator with loads of new food. Went to freezer and found all the frozen stuff soft. Door control center has an error code. Open owners manual and follow the written directions only to find out that phone number is no longer a working number. Called LG customer service. Someone can call me back the next day and no they will not replace the rotted food. No service is available tonight. They will have someone call to make a repair appointment. Called Home Depot to have them retrieve this refrigerator and issue credit. Do not purchase LG appliances. This was just a horrible mistake. Won’t happen again.

LG refrigerator model LfC21770ST had voids in freezer insulation. Freezer liner has separated from body. LG tech says no reliable repair. Bought refrigerator in late 2008. Has 7-year warranty. LG will not replace unit.

We bought this stove 4 years ago and installed it in a new home build. The first cheap plastic knob broke within the first year. We are now down to ONE working knob. I have attempted to repair and strengthen the original knobs multiple times (something LG should have done in the first place). My question is how can a company manufacture such a great product and then put absolute garbage on the most used part of the stove. My real problem is the ridiculous price for the replacement. Is there a realistic option for this? I do not mind spending the money for QUALITY items, but to overpay for the same, substandard item is not feasible. The real sadness is that I will never buy another LG product again because of a $2 knob for a stove that is now costing $30+ and even sadder is the fact LG put such a piece of garbage on their appliances in the first place.

The compressor on my 3 year old fridge stopped working early August. I called warranty and the found a service provider after 5 business days. 10 days later I call the service group for a time frame and they tell me LG cancelled the repair over a week ago because it is to expensive to fix and LG said they would inform me... I heard nothing from LG. I called LG, they said they would escalate the issue and I would hear back within 5 bus days. No call again (which is actually 9 days later due to a holiday weekend) and they say they will escalate the issue and I will hear back in 5 days. My fridge be has been broken a month and I do not have any service provider assigned, and no communication as to whats going on.

Purchased my LG gas range in April 2014, six months later I noticed the knobs were melting. I called LG, they offered knob replacement. I wanted to know why this was happening, then they said they would replace the gasket. The technician came out and did replace the knobs and gasket. At the time I asked what happens if this happens again? Sure enough, six months later, melting knobs, LG offered the same solution. I argued this should not be happening, concerned heat was escaping, did not want the same repair. The second technician agreed I needed a new oven and called LG while he was here. They refused to give him a return authorization number. The technician said there was a recall and I should be persistent. Well after 4 calls to LG, they have refused my claim, was very rude and dismissive... This company needs to be taught how to treat people... We need a class action lawsuit!

We have noticed buckles in the French Door on the front of the Stainless Steel door. Not cosmetic but a structural defect with air pockets from defective insulation. We are completely dissatisfied with Customer service.

Bought new washer in August 2013. I have had the repairman out twice and machine still wont spin out sheets or towels. Electronic board has been replaced but LG refused to permit the first repairman to replace other parts that he thought were defective. I have wasted 1000 dollars on a machine that wont spin. I wish I had my 15 year old Whirlpool back. I bought the machine from Home Depot and they refuse to do anything until the original year warranty is out. Sent out another repairman today and after 5 minutes of self diagnostics, he says nothing is wrong with the washer. (This was from running an empty washer.) Is there anything else I can do?

Sadly, a new dryer that had to be serviced 3 times within a year. Clothes continue to come out damp, an internal rattling noise which is loud, and a lint catcher that destroys clothes. I am quite sad. :(

Purchased an LG Side by Side the year it hit the market in 2016. Ive makes stopped working in 2017. Not a big deal because Ive is cheap and easy to make. In January 2019 I discovered that the refrigerator had completely stopped working. Unit was purchased from HH Gregg which has since closed down, leaving me no option but to contact LG directly. It is now well into April - 3 compressors and multiple technicians later - unit still does not work. The latest compressor was put in 2.5 weeks ago. The technician told LG techs that day that the unit was beyond repair and needed to be replaced as a lemon. LGs solution was to schedule the same tech to come back to my home on 4/16 with no new parts of instructions. On top of losing enough groceries to feed our family of six, now we have to added expense of a rented refrigerator. The useless unit is taking up the majority of my dining room. Calling their consumer line is a joke since all you get is a call center with absolutely no knowledge or authority. Do not, I repeat, DO NOT give these people your money. They have absolutely no interest in repeat business so they are perfectly willing to sell you defective products with complete disregard.

Purchased LG side by side bottom freezer 24 cf refrigerator in Jan 2015, main control board went out within 3 month, fixed under warranty. Fast forward 3 years compressor went out. Had to pay labor. LG service backed up 3 weeks. Currently refrigerator compartment not cooling. Less than 48 degrees. Down since 6/21/20 had not been working right for a while. It was making drilling sound. Replaced a fan 7/1. Sound stopped. Its still not cooling. I have been waiting for more parts since tech came back out on 7:14. This was third visit. No one will talk to me at LG. This is a defective product and I have received no response from LG at all. Should not be down for 5 weeks. I have asked for their help 5 times with calls and three emails. I have had no customer support at all. I am Very frustrated and extremely disappointed in their lack of concern. They manufactured and sold a defective product and have offered no resolution or even acknowledged my complaint I have had a horrible experience to this point.

Stove purchased between 2012 and 2014, around $1600.00. All of the 5 knobs broke off the stove due to what looks like poor design and using cheap plastic to try to secure the knobs on the stove. I called the company. Said, Buy new knobs.

I got my new French door LG Refrigerator, Model #LFX31925ST/100, in October of 2011, for $2354.90. The ice maker has been replaced at least twice and currently they say the one installed in August needs to be replaced again, it quit in Dec. I have had at least 6 service calls. Not counting the times they couldnt get here and had me pulling the fridge out from wall & unplugging it for several hours and plugging it back in, to eliminate loud knocking noises.This week we finally figured out that even though 8/23/15 they replaced fan grill assembly in the back of deep freeze (new one has some sort of defroster in it) we still have no ice. Last summer the water spout on door stuck in on position and nothing we did would shut it off. It flooded our kitchen before we could get the water shut off. I have thrown out so much food during the past two yrs, it is insane. Finally went and bought thermometer and learned that even though door panel shows refrig. set at 33 temp is 46-48. Freezer varies. Now I have learned it is currently part of a Class Action Law Suit and Im not alone. Im done in and crying Uncle...

My 2-year-old front loading LG 2050cw has had a mildew smell for about a year. I discovered that it was because of mold inside it and all around the rubber seal to the door. Its a waste of my money. It is 2 years old, so not returnable.

I bought a LG washer and Dryer, paid 2100.00 only to find I bought the worst products ever. I have contacted not only Home Depot but LG directly. I have emailed pictures to LG only to be told I did service my washer machine. How do you service a washer machine for rust? LG notified me to contact Home Depot for them to fix it or just buy spray paint to cover the rust. Home Depot stated it is a defect, that LG needs to repair it if not replace it due to defect product. After making numerous calls, I have come to the point neither stands by their product. This isnt a cosmetic issue. It is called junk defected product. Anyone looking to buy anything from LG dont do it. There is better out there. I will be taking this to every new station, Facebook and etc to get the word out to the public.

I bought this refrigerator 7/21/2014. One year later, approximately 3 days outside the warranty, we had the circuit board and fan system replaced under LG warranty, in 8/2015. Now again, 1 year later 8/2016, we have the same problem with the refrigerator. I called LG and they basically said its not their problem. This company does not stand behind their product. I could understand if it was a different problem but it is the same problem diagnosed by the same repairman who repaired the refrigerator in 2015, one year ago. This refrigerator is just 2 years old and cost 2300+ dollars. I will junk this piece of crap and buy another reliable brand. I will never buy LG again on any of my appliances. THIS COMPANY DOES NOT STAND BY THEIR PRODUCTS; CONSUMER BEWARE!!!

Gas Range LG30855ST - Its the same problem as the rest of the complaints. No prior research was done in reference to the below standard and poorly manufactured stove knobs breaking off. With the knobs that havent broken off, you dont know if gas is on or off. Definitely, its a safety concern and Im sick and tired of family getting sick from gas exposure. I have a 7-month-old baby and need action taken before I do.

Clothes get twisted and tangled up with each other (sleeves and pant legs - anything with length). Design is terrible - curved top not a good surface. You cant set anything on top because it slides off! The wash drum is too deep and you have to reach way down to get clothes! How do short people get their clothes out?Overall, this set w/ dryer is very poor design - too many buttons & choices to chose from! Hope this machine breaks soon so I can get rid of it on Craigslist for cheap!

New LG fridge in Fall 2016, shortly after we had to fix the faulty connection of the in door ice maker that would drip. Now at 2.5 yr old our fridge completely stopped working, spoiled food, dripped water on wood floors... Part is on back order and we continue to wait without a fridge.

Purchased new Instaview French door refrigerator with CustomChill drawer, model LMXS30796D, on December 6, 2019. It was delivered the next day. As I was told by my salesperson that upon delivery I should inspect the refrigerator throughly before the delivery people bring it inside, I made sure two of us monitored the delivery the entire time. We were there from before they unboxed it from right off the to when they left and they did a beautiful job. So when I discovered a six inch scratch along the tom edge of the CustomChill Drawer later that night I was disappointed, but knew it was not as a result of the delivery. They very next day I contacted LG and they opened two case numbers (one was due to the CustomChill drawer sticking when you try to fully open it) and told me I wold be contacted within five business days. They said that in the meantime I could email the purchase receipt, delivery receipt and a photo. As I never received any communication from LG, on the fourth and fifth days I reached out to them again. The fifth day has come and gone and still nothing from LG on either issue. While I love the refrigerator, I am very disappointed in LG customer service. At this point in time I would be very apprehensive about purchasing LG again.

Keeps even temperature, easy to clean, very spacious. I liked the finish on it. Looked well with other appliances that I already owned in my kitchen. It had a nice price point to it, and I had an LG phone that I liked once that made me find the brand to be trustworthy. It absolutely has met my expectations, also I would recommend it, am surprised to have seen an LG fridge as I wouldnt of associated the brand with major kitchen appliances offhand. But more configuration options with the inner shelving. Perhaps offering even more choices in finishes than standard like fashion colors or a retro shape to it like a fifties kitchenette design.

Absolute junk. Has not worked right since day one. Cooling problems and error codes since new. 2014 by the way. More than a half dozen repair calls and still not fixed. Now out of warranty and last service technician says its the main wire harness. Called LG service. Horrible. Besides arguing that the fridge is out of warranty. Then tells me the wiring cant be replaced anyway. Now stuck with a shiny $2700 lawn ornament. Stay away from LG. Back to using my 15 year old Frigidaire apartment fridge until I can afford to buy a new one. There will never be another LG or LG-affiliated product in my house again.

We are very impressed with the fabric care provided by our LG washer and dryer pair. The steam cycle options really get clothes clean - the whites are whiter than with bleach. There were no bargain, but you get what you pay for.

LG sent a wonderful service representative to our home and he repaired our refrigerator. Fourth time is the charm? We are hopeful that this will be the last repair that our refrigerator will need.

LG Dryer DLEX5170V - We purchased a new washer and dryer from HHGregg in February 2014 with a 5 year extended warranty. To date, we have no problems with our washing machine but the dryer has stopped heating on three different occasions. Today, I called My Protection Plan360 to request another service call for my dryer as it no longer heats and was told that I would instead be contacted within 3-5 days with a refund to purchase a new dryer. There goes our matching LG washer and dryer series!

We purchased our matching washer dryer combo from Sears as part of our remodel on our bathroom when our prior set died for the 10th time in 6 years. However had I known that $20-$70 repairs would amount to less than the headaches I would now be dealing with, I would have kept those workhorses any day of the week. Not only does our washer smell like everyone elses no matter what remedy we try, but it leaks, and leaks, and LEAKS! Weve had it serviced 3 times in the last 6 mos. trying to replace things that were wrong from the motor to hoses to outlets and now find out theres lawsuits because of these issues. Because of cutting corners and faulty mechanisms I have to do more laundry, which causes more leaks, which causes more laundry, crazy cyclic cycle. When are we the consumers going to say ENOUGH and when is anyone going to have our backs to compensate and make this right for us? Im tired of paying and paying and paying while these companies continue to manufacture GARBAGE!!! My washer still leaks after dumping thousands of dollars down the drain! Thanks LG!!! (SARCASTIC TONE, in case there was any doubt).

We had an LG washer and dryer and when we were shopping, we liked the brand. I like the refrigerators space, and the reflector under the French doors. But we had to have the compressor replaced twice in like three and a half years. The refrigerator seems to be okay now though. The tech said that when I got the first one replaced, they haven’t actually solved the issue with the compressor yet. He said that now, it has been updated and it should be fine.

I purchased this washer (WT4801CW) new in December 2011 from Home Depot. I have been happy with it until just recently when my washer just stopped in the middle of the wash cycle. I tried to push the power button to re-start the load but the display was dead - no lights, no sounds - nothing! The lid was locked and would not open but my husband figured out how to get lid to open. We manually had to wring out all the towels I had in the washer and then dip out all the water. I called LG but all they told me was that since I didnt buy extended warranty they couldnt help me.Apparently the guy I talked to at LG wasnt in the US as he had no idea how to pronounce Louisville and asked me what KY stood for. My husband is quite the repairman and was able to figure out that the fuse on the noise reducer was bad along with having no power on the main Power Control Board. It cost us around $160 to replace these parts and thankfully my husband was able to do all the work himself. LG stands for Lifes Good, but apparently this is a joke on us!

RUST at the metal lips where the detergents are poured. I noticed some rust under the plastic cover where the detergent is poured and decided to take out the four screws and check where the plastic meets the metal. IT WAS ALL RUSTED. The instruction manual does not require that the four screws be taken out for cleaning. The manual requires cleaning of the plastic area so that the dispensers work well, which we did. I reported this to LG with the pictures that I am sharing. They asked me if I use corrosive materials like bleach. Of course we do and the dispenser has a location where to apply the bleach. This unit is not heavily used (3 people), well cleaned and maintained (I am an engineer). It is no longer under warranty and LG said that it is cosmetic. I disagree because pieces of the rust are getting into our laundry as the washer vibrates. Check out the photos and decide.

It is a front loader that is energy efficient. It was a reasonable price at the time compared to other washers available. I am not a fan of the upcharge for a color so we ended up with white. I also am not a huge fan of the way the water lines need to be cleaned out. If you dont leave the door wide open, it gets a funky moldy smell. I want it to be within my price range and large enough to do my familys laundry. I prefer name brands with reputations for quality and longevity. Regular repairs would make me flip. The washers are expensive enough as is that I dont need to be spending MORE money to fix it.

My old refrigerator went out and the LG was on sale for a good price so I bought it. Was kinda small but I needed something in a hurry and they could bring it the same day. Would freezer burn food fast and no room to make ice cubes. The shelves on the fridge couldnt hold 2 gallons of milk at 1 time. It was really just a standard refrigerator. Nothing special. Just cheap and worked as it should. Wish it had room to make ice cubes but it ran for years without any issues.

I bought a front loader (LG True Balance) in December 2011. My clothes don’t seem to get cleaned, I watched it run its cycle and it doesnt run like the sales lady said, it will go clockwise 4 tumbles then hesitate, goes counter clockwise 4 times and hesitate and then continues like that the whole wash cycle. It spends more time not doing anything than tumbling. My daughter bought a Frigidaire and I watched that run and it runs like the sales lady said mine should run. It tumbles on both directions but for about 1 minute and only stops for a bit nothing, like mine.

Updated on 08/15/2020: Its now 8/15/2020, nearly 10 weeks into the saga of my LG refrigerator. The tech called me on 7/1/20 to say that a refund had been approved. It took until 7/16/20 to get an email with instructions to follow to get the refund. I followed the instructions and used the FedEx label provided on 7/20/20 by putting the form in the FedEx box. I sent emails and texts to the LG customer service contact and their support center on 8/3/20, 8/10/20 & 8/14/20. I also scanned their letter with the label from the unit (which was fedexed on 7/20) and attached it to the last email in the event that they attempt to say they never got it. Still no response. This is now beyond ridiculous. Oh, did I forget to mention the fact that I have ordered a replacement unit, which is from another manufacturer, but due to Covid-19 wont be available for 4 - 8 weeks and I have to pay for the removal of the LG unit?Updated on 07/16/2020: I posted my story up to 7/11/20, and received a response from LG requesting more of my information on 7/13/20, which I provided, but have not heard back. Meanwhile the customer service rep sends text messages without responding to my texts. Apparently they want the model sticker off the fridge, which I sent a photo of, and since their factory tech already physically inspected the sticker, I am not sure why they want me to scrape it off and mail it in. At this point they should come pick up the unit and keep it for themselves and maybe figure out what is wrong with their product. Meanwhile, remember this started with the freezer side not working, their repairs rendered the entire unit out of commission. By the way, did I mention that it is mid-summer, heat wave time of year. Oh, yeah and now that I am shopping for a replacement, I come to find out there are none available for at least 4 - 6 weeks.Original Review: My 3 1/2 year old LG refrigerator side by side model #LSXS26366S began to act up on 6/7/20 when the freezer side stopped working. Called service on 6/8/20 and was told their factory tech would come out on 6/16/20. Received parts boxes delivery during same week. Tech spent 4 hours at my home on 6/16/20. Left me with trash and old parts, said it was fixed. Next morning some up to a unit that didnt work at all, had to throw away food since fridge side now did not work. Tech came back on 6/17, worked 2 hours and said he had to order more parts, which turned out to be the same ones.They arrived on 6/22, he came back out that same day, spent another 4 hours on unit, said it was fixed, give it 24 hours and then it would be good to go. Called tech on 6/24 since once again the unit was not working. More spoiled food. Good thing it was time to replace the unit. He started process of filing report with my proof of purchase and model info. I also called LG customer service and spent 2.5 hours on the phone to file claim. Provided same proof of purchase info. Got call from tech on 7/2/20 that my unit was approved for replacement. Followed up with customer service, another 1.25 hours later was told to submit my info again and would hear back in 7 to 10 business days.I submitted written request for response on 7/7/20 since they do not answer phone calls. Received email written by an semi-illiterate person named Alexuis ** at LG asking for my info all over again. I forwarded photos of proof of purchase and model that from unit. Now told to remove sticker with model info and FedEx to them and wait another 2 weeks for payment. Not sure how a company of this size can be so poorly run and how they have all these built-in delays to basically force you to just go away. Will never purchase another LG product again and warn everyone I know to beware!

Updated on 07/02/2021: This is review number 3. LG replaced parts twice then went off. Warranty says not their problem. Even told tech to glue part onto inside of washer. Extended warranty through Lowes. Says not their problem with either. Despite their warranty saying it will be restored to or a operating condition if it has failed due to defects in material. Gee thought I got paid $900 for a washing machine not a towel shredder. Could have done that on my own. Tech told me LG knows there is a problem but doesnt know how to fix it. My take is lg doesnt want to spend any money to redesign the piece so clothes are not getting caught in between the little plastic knob at the bottom of the tub. No need for LG to respond since they are not going to do anything about it anyways. Updated on 06/30/2021: Which consumer affairs would fix it so I can write a second note. So here goes. Its going to be a toss up somebody going to pay. Might I contemplate about taking all my towels that this washing machine tore up. And send part to or all to LG and drop part or all at Lowes. LG spent hours on phone with them after making an appointment and no ones showing up or calling. Called again more hours. Called Lowes. They scheduled an appointment. (With the same company that LG sent out the tech that I have been texting me tells me they are closed on that day the appointment.)Original Review: Complained to LG about washer tearing up to towels. Sent tech out who called company and explained problem. He was told put glue on the center piece. Two weeks later tech came out replaced center piece. Scared of covid I didnt call back for a while. The other piece messed up and continued to mess up and the tech put water proof tape inside. The piece continues to mess my towels up. No towels left. So upset about $1000 washer took for granted that the other problems have to wash some clothes twice. Only cycle to work is bedding cycle that will not tear towels up. It appears the turbo cycle throws the clothes against the middle. The plastic piece in the middle grabs a hold to towels and shreds them so the middle has had shredded threads wrapped around it. LG needs to stick to making phones. Was excited to hear about all the new fangle things the washer could do. Now just wish it would quit pretending to be a washer. Wish I had kept my old washer that was on its last legs. Now my worst fear is coming true. My dry is having to pick up all the hair and dirt the washer is getting.

I found that LG stove knobs were made with a plastic insert. The knob has cracked and I tried to repair it to only find that it cracked again. We had the kitchen filled with gas once and it almost caused an explosion. I would not recommend this stove to anyone. I searched for replacement knobs and found that they cost $104.00 a piece, but could get a discounted one for $84.00. Are they kidding me?!

Bought this washer in August 2014. Within 18 months, the washer started throwing constant error codes. After trying for 6 months to fix the washer using steps outlined by LG, the problem has only gotten worse. LG offered to send a repair service out to fix the washer for nearly $500, which is almost as much as the washer cost. When I mentioned that the problem seems widespread online and that LG was offering no-cost service calls to others experiencing the same problem (it appears to be a consistent and easy fix of replacing the board and stator), they refused to offer the same service and insisted the repair would include a hefty fee. I would rather spend my money on a brand that stands by its products.

Ever since we purchased the machine (a birthday present that was supposed to make life easier) we have suffered from clothes that stink, even right out of the washer. We tried changing detergents. No good. We purchased cleaning solvents from the store and ran cleaning cycles, good for one wash. Then the stink is back. The company says to leave the door open and wipe the inside rubber gasket dry after each use. Leaving the door open is not really an option and it blocks the hallway. I read that there are multiple complaints concerning the rubber gasket and stink from LG, and their overall response is the same as what they told me. I am more than willing to group together and go after the company for these machines. What a hunk of junk.

I bought an LG French door ref. in May 2014, now is rusting on the doors. I contacted LG and they say it is not covered under warranty. They say it is cosmetic. I paid apx. $2,000.00 for it. It is the stainless steel doors that are rusting and I believe that is not cosmetic as it is the door not the look of it. They have been anything but helpful and I will never again buy, not recommend them to anyone. I have cancelled my other order for a dishwasher. I have other stainless appliances by other companies and they are older and just fine.

I purchased a LG refrigerator 4 years ago. Besides the fact it takes 2-3 weeks to get an authorized service call (not after a major catastrophe or storm, just in general), its going to take another 2-3 weeks to replace the compressor. The part is covered under LGs 5 year warranty, but the labor is roughly $600-800!! Thats outrageous for a 4 year old refrigerator thats supposed to last 14 years. I will NEVER buy another LG appliance again.

The top loading LG Smart Drive was purchased when we moved to a new home. We have had nothing but problems ever since. It becomes unbalanced frequently. When it becomes unbalanced, it adds more water in an attempt to swish the clothes to regain balance. Waste!!! This washer is unbalanced more than it is in balance. Sometimes it takes 2 days to wash a load of clothes. Ridiculous. In addition, I am never able to wash a small load - EVER. A small load in this machine is like a free ticket straight to unbalanced status. On top of this fun, my clothes are frequently knotted and twisted so badly that I have to untangle and untie my clothes prior to putting them in the dryer. I WILL NEVER BUY FROM LG AGAIN! EVER!!!

I purchased an LG Washing machine 5 years ago. It had a few problems, leaked and the rubber seal on the door always came out after the wire that held it in place rusted (after 2 years). The final straw was after 5 years I had to call for service and after 3 days the LG serviceman finally arrived. Took my washer away after giving me a reasonable quote. The next day LG called to tell me that they did not have the parts for my 5-year-old Washer. So I was forced to buy a new machine. I would expect that a washing machine should last much longer than 5 years and if it needs service that the parts would be available. I will never buy anything else from LG again.

Just bought the LG LDT9965BD Dishwasher. It does not dry the dishes properly. I didnt realize that the dishwasher has what they call a hybrid drying system. The dishwasher does not have a heating element, instead, it relies on the heat that is retained by the dishes. They recommend hotter water which is NOT a good idea if you have children. Also, rinse aid is REQUIRED to enhance the drying performance. They should really inform customers about this. Also, the inside of the door stays wet all the time unless you dry it after you wash your dishes.

I purchased the LG washer in 2013 using recommendations from Consumer Reports. The washer ran constantly until I had to control the cycles. It reminded me of the wringer washer that my mother used in the 1950’s. I had to set a timer to remind me to reset the machine. I was not satisfied with the cleaning quality of the machine. Finally, in 2016, I gave up, gave the LG away and bought a Whirlpool, which has met my expectations for a quality machine.

Our LG fridge broke after 5 years (was not a cheap fridge). The sealed system went out. The part was still under warranty but I had to pay labor ($400). No big deal... We just 1 month later that same part went out again!! The guy who installed it said LG needed to give approval for him to fix it for free this time but LG refuses! They are saying I have to pay labor yet again even though the part they sent me was bad! That is totally unfair! I should not have to pay double labor because THE PART THEY SENT ME WAS BAD! I will NEVER buy from them again. Worst customer service ever! The lady on the phone said well how do I know the service guy is telling the truth... maybe he fixed it wrong. IT WAS AN LG CERTIFIED SERVICE GUY!!! I told her to send someone else out to look and she refused!!

LG washer/dryer combo - DONT buy one! Enormous vibration, the house shakes. Close to 2 hours to wash & dry ONE bed sheet. Sheet emerges WET (not just damp) and needs thorough drying in the 20 yr. old reliable Kenmore basement dryer. LG = What a mistake!

Worst mistake Ive made, buying LG refrigerator Model LFX25976ST French door, freezer on bottom and ice cube and water dispenser in the door. Within the first year the ice make was giving me problems and after numerous service calls and complaints, I finally had to pay to have it replaced. Now mind you, this the 7th year of owning this piece of crap. In not quite 7 years Ive four service calls, including one where I had to replace the intake valve for the water at the bottom rear of the refer. And another service charge and parts charge. Now its becoming a money pit. Here I am 4 months short of 7 years owning this refer. And the compressor goes bye bye, This time its a $65.00 service call to tell me that it would cost me another $1,569.00 to replace it. Now Ive had enough. Went out and bought a new refrigerator and am hopeful that its going to be a better experience than the piece of ** LG that I had! My recommendation is to never buy a LG product. The service tech was very happy, a five minute call and made $65.00 for it. He said the letters on the refrigerator should read GL in stead of LG standing GOOD LUCK and I believe he was right. Anyone that buys any LG Product deserves what they get.

I bought the LG dryer and a front load LG washer a few years ago. I have had many problems with both and when I have called lg customer service I have been treated horribly. I could barely understand the person as they clearly didnt speak English as their first language. I even told them that I would be filing complaints against them only to be told to go right ahead!! They could care less about their customer service ratings! I have also had a difficult time finding a repairman that works on LG and the same goes for trying to find parts locally. I was told that they didnt carry LG PARTS and it would take a very, very long time to get the LG PART in stock!OWNING THE ABOVE LG APPLIANCES HAS BEEN AN ONGOING NIGHTMARE!! All of the lettering on the washer rubbed right off right away as if the letters were erasable! I called their customer service only to spend 45 minutes and getting absolutely nowhere!! I was told to not touch the few letters were left as the warranty had expired! I asked if they could send me replacement letters that I would apply myself. As this was a defect and the warranty expiring shouldnt even be factored in! NOT a warranty issue! Its a product defect!! Typical LG customer service... they didnt care that it was a product defect! Was told I could purchase the letters from them!! UNBELIEVABLE!!!! I had hoped to be an isolated case?? Only to learn of many more cases like my experiences!!! (on multiple websites like this site!!) However, on a positive note... We have 4 LG flat screen tvs and knock on wood, theyve been awesome!!?!? JUST SAY NO TO LG APPLIANCES!!!

Bought a new floor model LG refrigerator from a local big box store. Got it home. Wouldnt cool. Called LG and after 3 different companies, being stood up by LG factory tech 3 times and 5 actual service calls to the house and 2 1/2 months later still have a nice looking not cooling refrigerator. Waiting on parts to be changed out for the 2nd time. Refuse to replace.

I purchased a LG over the range microwave in 2012. Within a year, the magnetron failed and microwave quit working. Warranty repaired it. Now the door switch has failed, microwave again does not work. Has been repaired but no longer on warranty and LG will not cover the cost. My microwave is mid range in cost approximately $500 and now it has cost me another $171. This is within 3 years. Pretty expensive I would say. I may as well have bought a low end generic model for a few hundred dollars. I would have had the same amount of use but without the cost. I will not be purchasing another LG appliance.

I have always had good experiences with LG products. They are one of my favorite brands. Like that it is stand up side by side. It has water and ice on the door. It also has a light that brightens up the ice and water on the door. If I had to choose something to improve Id want more space inside. I do like the LG refrigerator. Its very nice aesthetically. It keeps the food inside at just the right temperature. I havent had any issues with it.

Purchased LMXS30776S/02 fridge from H. H. Gregg in May of 2016, actually delivered in July. We were replacing a 10-year old Frigidaire gallery/professional side-by-side that was difficult to open fully due to our kitchen configuration. Aside from an occasional evaporator fan failure ($10.00 and 20 minute fix for a novice like myself), it never gave us a single problem and was a beautiful unit. The salesman raved about the durability of the LG linear compressor. We opted for a 5-year extended warranty (which is now defunct as the company that services this will not answer customer requests via their web page... which is the only form of contact).It began on 04/16/2019 and ended in the complete lack of cooling sometime around midnight. The fan is running, compressor is running but noisy, no cooling, coils room temperature. I attempted to contact LG, but they dont answer the phone... They send you a troubleshooting email and then refer you to expensive 3rd party repair services once out of the 1 year (criminal) parts and labor warranty. Looking at parts, a compressor for an average fridge (in a kit with isolators, drier, harnesses, valve, etc) is around $150.00 for the average Electrolux/Frigidaire or equivalent. Sure, there is some soldering.The same bare compressor for the LG is nearly $400.00 (because you can charge what the market will bear, forget being fair). The drier is an additional $60.00. Im guessing that installation is basically going to be less than the total of the parts as is customary, and then there is the charge for vacuuming it down and installing the 4.76oz of R134 refrigerant. Not to mention the warped subfloor under our fridge from the ice in the ice maker melting everywhere and the loss of a few hundred dollars in groceries. Again, criminal. There was a class-action lawsuit, however our fridge was brand new when this witch hunt began, so we had no reason to look for such a thing. Now that it has failed prematurely, I learn that warranties were extended for the few rather than the many. All in all, Id like to thank LG for being so classy about ignoring this issue and the customers who paid a small fortune hoping that you actually do get what you pay for or at least be treated fairly when a problem did arise... just to find out that a college dorm fridge was probably a better deal. Thanks, LG. I hope your reputation eventually catches up with you!

I absolutely could not get anyone to answer my calls. I purchased a washing machine in 2005 and it was starting to smell terrible by 2006. In 2009, it produced error readings so I purchased a new pump. In 2011, it started making noise. I took it upon myself and found out that the support brace that holds the inner drum rotted and broke off in three places. I have soft water and am a registered master plumber. The material used in this brace was no more than cast aluminum or pot metal (neither of the two should be used in a piece of equipment like this). The drum is stainless. What a waste.

We purchased a new LG French Door refrigerator on 02/09/2017 from RC Willy in Rocklin, California. Since that time, we have had a new compressor replaced twice and are now waiting for another service call. During our last compressor replacement on 02/03/2020, the service technician asked us why are you having this replaced since its just going to break again? He said this is a continuing problem and will never be reliable/fixed. Well, its happened again and we are now waiting for another service appointment. Interesting, though, that when my husband mentioned to the LG service representative what our last service technician had said, we now have a different company coming and we live in a smaller community.When we called the LG phone number at 800/243-000, they stressed the Covid-19 situation and keeping their employees safe. What about their customers who are staying home with now rotted food? Because of the three failed compressors, we have lost a large amount of food equalling $$$$. When we asked about LG replacing our unit with a new unit that will keep our food cold, we were told that they can only send out a service technician and have it repaired (again and again and again). Run, dont walk, away from LG REFRIGERATORS!!!

My dryer is 3 months old and has never worked. I have a backup of 8 giant garbage bags of dirty clothes because the drying takes so long. (The 4 yr old washer is fine.) The LG repairman says maybe its the venting but the venting man (when one can be found) says the venting is clear and correctly installed. I have spent days on the phone seeking service!I can only run the dryer on its timer, or else it will quit in about 4 minutes. When on its timer, every 20 minutes I have to open its front door, let out humidity, have an extra washcloth to wipe out moisture and lint from around the front door. This seems to show me that the interior is not designed to let moist air out. Heat goes out the vent but not moisture and lint. Current laundry is still damp after 3 such 20 minute cycles. Because of its recent cost I cannot afford to replace it. You should not have to experience this. Whatever happened to LG?

We have only had our LG stove for 6 years and it now has a large, jagged crack across the entire top. We have not dropped anything on it and have taken very good care of it, so it had to be the heat from the burners. We also have an LG dishwasher which we have had to have repaired NUMEROUS times. AND we have an LG refrigerator that, all of the sudden, the light bulb inside wouldnt turn off and it was heating up all of our food and we had to have that repaired. I will never buy another LG product again. We bought all three at once so they would match when we moved into our house 6 years ago and we have had problems with ALL of them.

I bought a LG refrigerator. Now 5 years old. It quit working. Started by calling the 800 number for LG repair. That was on July 27th 2020. Getting a call center out of the United States. They were very nice for the most part. A little hard to understand. I started getting texts with repair service would be in touch. I would wait and not hear anything. Call again. Again promise I would hear from them. This has gone on mind you since July, 27th 2020. Not getting anything done. I paid $100 for a service call. Was told there is a leak in the Freon line and maybe a fan problem. So again I call the 800 number. Was told I would get a email to send the proof of purchase. What they know I have it. I got all the information ready. As of today Oct. 28th of Oct nothing has happened. Thank You for letting me vent.

Oh boy!!! Thank goodness i read these reviews. A few weeks ago i cooked spaghetti and the lg micro above the stove stopped working - control panel out except for : showing. Inside light still on. Left it alone and next morning i played around with door. Voila - number 8 came up on its own. Then one by one things began working again. Last night i cooked spaghetti again. Yep - did it again. Mind you - i am NOT using the micro to cook. But the micro gets so hot from the oven and i believe overheats the micro panel. Again, i unplugged it and went to bed. This morning it again took some fiddling and eventually a beep. So i was able to turn on the light (my main purpose in needing it to work - i need a light on that side of the kitchen). So i reset the time, etc. But as i am reading these scary reviews, the number 2 just popped onto the screen. After reading these reviews, i know it will eventually stop all together. But why i am SO glad that i read these comments is that i will now unplug it whenever i go out or go to bed at night. LG needs to step up to the plate and do a mass recall with a free replacement of another brand until they can get it right. Obviously no one wants another one of these. Who is with me on a class action suit?Thank you all for taking the time to report the extreme dangers of this unit. You probably just saved my house from burning down!!

Had 2 of this model since April 2020 first caught on fire. First day of delivery replacement range delivered June 2020 oven didn’t work. We have been without a working range since April 2020. We had bought a complete LG kitchen appliance package. This will be the last LG appliance we will purchase.

I bought an LG Tromm washer and dryer (WM2077CW) from Home Depot. The dryer has been excellent but the washer is another story. My white clothes are dull gray-looking even with the use of Oxy-Clean and/or bleach. I clean the door seals and use the cleaner recommended by LG and still my clothes stink and appear dirty. The washer now doesnt wash. The machine will come on but will not wash. This is the second time I have to fix this machine. I will never ever buy another. I have contacted LG with no response. I will probably trash this machine, because I wouldnt even sell it to my worst enemy. Note to all consumers, dont buy LG.

LG is offering no solution to correct a huge problem in my front load washer which is just over a year old. It smells terrible and the tub clean cycle does not work because the dispenser will not dispense the bleach.I know several people with the same washer and the same problem. Help! They tell me I must call a repair person, but I dont think there is a fix for this defect and the washers should be recalled.

We have not used our new dishwasher because it leaks in front around door.

I purchased an LG dishwasher in 2018 and loved the concept. A third rack on the top and a large silverware basket on the lower bottom rack with plenty of room for dishes. In late 2020 I started experiencing times that it would stop running in mid cycle and as time went on it became more and more frequent and more difficult to restart. I had a technician come to look at it which cost $96.00 and was told it was a circuit board problem which would cost over $400.00 to replace. I was informed this was very common in LG and once that was fixed it was also very common for some other problem to occur. He advised purchasing another dishwasher.

I purchase the LG High-Efficiency washer and Electric dryer in 2011. For the past several years the bleach dispenser has become increasingly rusted, and now it is to the point where the clothes washed when the bleach dispenser is used are coming out with rust stains. I thought it might help if I left the washer top open after each wash to allow it to dry out, but this has not helped, and the top is becoming so rusted it will soon be unusable. The dryer no longer completes a full cycle on most of the settings - it will begin and then shut down within a few minutes. I am very disappointed in this product and will not purchase another LG set again.

We bought our LG 4 years ago at Best Buy. We have always bought Whirlpool refrigerators in the past and they all worked well for TEN years or more. This LG is a piece of junk!!!! During the first couple of years, we had to have a repairman out twice for the icemaker. The second time, they had to order a replacement part for the motherboard. About a month ago, the refrigerator-part stopped cooling. We called the only qualified repair shop in the area and were told that it would be a week before they could get to us. For some unknown reason, it started cooling several days later so I cancelled the appointment. It cooled for several weeks and then stopped again. Now, both the refrigerator and the freezer have stopped. We have called the repair shop again and must wait 5 days for them to come and they will probably have to order parts. So, we have no idea when it will be fixed. If I could afford to throw it out the door, I would. I will NEVER, NEVER buy another LG refrigerator.

After 1 year, 5 months of light use, microwave broke. Could be the Magnetron, which has a 10 year warranty, but the service call to see if it is the Magnetron costs almost as much as the microwave and if it isnt the Magnetron, well? All microwaves that I have purchased in my life have lasted until I moved or gave them away. LG Microwave? PITIFUL!!!

LG fridge (LFXC24726 French Door Fridge) bought in 2016...compressor failed in 2017. Woke up Memorial Day 2018 and found a pool of water around the fridge. Fridge was warm inside and the frozen food soft. Called LG factory specialist and he used the Smart Diagnosis to analyze the problem. He said I should call a repair person, because the fridge was not working (dont need Smart Diagnosis to tell that the fridge is not working!!!). Removed all the food and scheduled a repair person four days later. The day before the repair person was scheduled to arrive, I checked the fridge and everything seemed O.K....cold fridge & freezer. We decided to have the repair person check the unit to verify that it was O.K.I told the repair person the whole story about the unit not working four days ago and now it is working. He said: THIS IS A COMMON PROBLEM WITH LG UNITS...The defrost computer sometimes gets stuck and has to be reset. Just unplug the fridge from the wall or trip the circuit breaker, wait 15 seconds and the computer will reset. That piece of advice cost me $75.00. The repair person confirmed that this information is not in the owners manual and probably the LG factory specialist dont know about this computer problem. I hope this story will save somebody a repair service charge. I learned my lesson...I will never buy another LG refrigerator.

When I load my laundry into the tub and ask for HOT water, I expect a hot water wash. Never going to happen in this machine. I called technician thinking it could be fixed and was told the default hot temperature is 91 degrees! Thats like taking a COLD shower! Why? Some laundry needs hot water! I tried turning the cold water off and the tub drains! Not only that, I have a window I can watch my clothes through and the clothes on top never do cycle to the bottom or anywhere else. They stay right on top. The drum, clothes & water go right, stops, goes left, stops, agitates very little and repeats the process 3 times. How is that going to clean clothes?! The stains on top of pile never get agitated through the water. I am ready to throw this thing in the garbage because that is exactly what it is! Never another LG product in my house again! Worst product I have ever had the misfortune to buy and it was pricey to boot! Have hated it since day one!

New LG LMX28994ST. The fridge starts to buzz load at least one a day. LG tech has looked at it but because it has not done it when they were here, they will not replace it. I have a video of it and they have seen it, but there is nothing they can do. I was told to stay away from LG, but I never listened. Never again.

The worst item EVER that Ive bought in my entire life. Ive had a lot of amazing dishwashers over the years from cheap on up. This ones a nightmare. From Day 1 there were issues with LG. Plates dont stack. They immediately fall over (like dominoes). The cutlery holder malfunctioned almost immediately. It no longer locks together to hold the utensil basket in place. This results in the far end basket (one of 4) tipping over into the unit from the weight. The top rack organizing glasses, bowls or cups. Again items continually fall over. I (originally) thought adjustable times on both the top and bottom rack was a smart idea. Im sure it looked good on paper but its a complete and total failure. Nothing is secure. Nothing is reliable. Does LG even bother to test the equipment they build? From the bottom of my heart...if you see this dishwasher for sale please just run away as fast as you can!

We bought an LG front loading washing machine from Sears one year ago. It began making more noise on the spin cycle than a jack hammer, and almost vibrated its way out into the hallway. We called Sears repair for service. That was our second mistake! They sent a repairman only to have him make a list of parts totaling more than the original price of the machine. I asked why they dont just replace the machine and his comment was, We dont replace machines! What a joke! So a week later, an entire pallet of boxes filled with parts shows up at the front door. A few days later, two repairmen showed up to put humpty dumpty back together again. Well, that wasnt going to happen that day because, much to our surprise, the repairman needed more parts to fix the problem. So he ordered more parts and we waited another week for him to show up with his magic wand. I tried to discuss the issue with a manager but none wanted to talk with an actual customer. Imagine that! Its no wonder Sears is struggling to avoid bankruptcy. With nonexistent customer service, poor quality of appliances and zero accountability, the end is certainly coming. I only wish it had happened before we bought our appliances from them. NEVER AGAIN!!

I have an LG dishwasher, stove, refrig and microwave in my kitchen. The stove, I love... The frig, I like. The microwave really works well. The only thing I would like to have that it dont is a quick min button. My other unit that was the button that we used 9 times out of 10. The dishwasher on the other hand, I have hate for. First of all, it never gets my dishes clean. It takes 2 hours to run and it doesnt get any of the dishes clean in that time. (JUST AN FYI... THE ENERGY SAVERS IS NOT ENERGY SAVING FOR THE CONSUMER... MIGHT WANNA DO A LITTLE RESEARCH ON THAT ONE) BUT ANYWAY...The LG dishwasher dont even rinse the dish soap off its own door. It is by far the worst dishwasher that I have ever had and I really dont have time to do dishes, thats why I have a dishwasher. My LG dishwasher has a lovely chime and thats all its good for. I have stuck a slice of cardboard in there with my dishes to see if it would even get wet... It had a few spots on it and it was a little damp from the high humidity during the disinfecting cycle (that by the way is so hot that I have had a couple of ceramic cups crack in half from the extreme heat). Second... be careful if you have one of these LG dishwashers because I opened it and let the door fall to its resting place so I could load it and the handle landed on the top of my foot and I had a large hematoma that turned black and blue covering the entire top of my foot for weeks from having it land on my foot. I thought it was broke to be honest.The thing is Im grown and life is hard enough to deal with manufacturers taking advantage of consumers by selling them products that dont work at all. Surely they did test on these and knew that they were unable to clean dishes. The thing is I use to love LG. Ive had several of their flat screens and of course I did my entire kitchen in LG... But for them to know that they made a shoddy product and not do right by the people that supported them by replacing the metal chimney boxes they sold us instead of dishwashers makes me sad... Ive spent months of my hard earned income on their products and to be swindled like this by them makes me so sad that even though I love their other products, I wont be supporting their company brand any longer. Its a warning... If you want clean dishes, do your kitchen with another brand!

We purchased an LG over the range microwave a few weeks ago. From the first day, it has been extremely loud when running. It has become very irritating and embarrassing when others are in the kitchen. My husband called the 800 customer service line. The rep was allowed to hear it running over the phone, and just said that was normal. Thus no solution was offered. I dread having to endure the loud sound for the entire time we will have this microwave. But based on the negative reviews Im reading, this may not be for long. I have never before been moved to submit a review on a product until now. Please beware.

I love my dishwasher. If I could change one thing, its the extra dry mode. It doesnt completely dry the dishes. Its a beautiful machine and so quiet. Does a great job! Even on tough, stuck on foods! I dont even have to pre-clean!

I bought an LG dishwasher, microwave, refrigerator, clothes washer and dryer for my new home eight years ago. As of today I had to replace the refrigerator, the microwave and I am now on my third dishwasher and now my washing machine died. Service is horrible!!! Response to issues horrible, product reliability is non-existent. I wish there was a way to bring LG to the table to respond to bad product issue. I recommend no one buy their products!

I have been reasonably satisfied with the refrigerator itself. The icemaker is not all that great but that seems to be a common characteristic in most residential refrigerator/freezers with an icemaker. I had the refrigerator approximately two years and the compressor started going out intermittently. It took a week or so for a technician to come and look at it but they did come and look at it and seemed to fix it, although they did not replace the compressor at that time (which is a problem that LG knows about ).Six months later (May of this year) it completely went out on us. And this happened two days before our vacation. It took them ultimately three weeks to come and fix the refrigerator and my children were at home with no refrigerator. We lost approximately $500 in food, with a inadequate food reimbursement of $150. That felt a little bit like a slap in the face after all the problems we had gone through to get the refrigerator repaired. We went through three different technician appointments and the local repair company was both unresponsive and incompetent. When LG was contacted directly, they promised to help but offered no real help in getting our refrigerator repaired sooner. I own several different LG products and I certainly will do more research and be more careful about buying LG products in the future, no longer just taking for granted That their products are of the quality that I would normally expect from LG.

I have contacted customer service via the telephone and email, but have gotten nothing but excuses. Our 2-year old range is rusting, pitting and the enamel is wearing off from the grates sliding in and out. We have an extended warranty with GE, but they said our warranty doesnt cover the issues. They term this as cosmetic. We have had other stoves/ranges over the years and this has never happened. LG also states that cosmetic issues arent covered. In December of this past year, I wrote a letter and mailed it to a location in New Jersey which online had shown it as a corporate office, but never received a response. It would be appreciated if someone would acknowledge my concerns and receive some restitution. We bought five LG appliances in one week at The Home Depot and spent over $6000.00 and have no problems with the items. I hope someone could help us out!

We bought the LG refrigerator model LMXS27626S/00 in June 2015. We have had nothing but issues since then. The compressor has been replaced twice, lost hundreds of dollars on food we have to keep a small fridge for backup because we can trust this dollar water. And now again its not cooling. Waiting for repair man now.

Bought a LG dishwasher from Pacific store inside of Best Buy store in Tampa, Florida last Nov 28, 2014. Even after reading the reviews, stating that the machine left a stranger smell, didnt clean well... I was not totally convinced. :-( BIG MISTAKE!!! REVIEWS - BELIEVE THEM - Yes, the machine is not good AT ALL. The machine is not used too much, but after few month... the smell that was coming from it was incredible disgusting!!! It looks like something had died inside (let me make clear, I do rinse all dishes before I put them inside of the dish washer). Glasses started getting to be white. Plates I could feel there were something being left on them, they do not dry completely. After few months I got 2 guests in my home and the machine got to be used every day... OMG - then I really could see the damage - I finally decided to call for service after 10 month.CUSTOMER SERVICE - part 2. When I called the LG, they said they could only find me by my phone number, but they did not found me. I called the store I bought it from - Pacific inside Best Buy, they said ONLY by phone number, I gave them, but they would not find me over the phone. So I walked to the store with my phone bill on my hand. THEN THEY FOUND ME.All this took me another month to deal with. Now I am on the 11 month of my warranty, my time is running out (which Best Buy can find you by whatever info you give them)... Best Buy manager step in, apologize and ask the manager of Pacific to make an appointment for service call for me. Yes, they did, but today I was waiting from 8 a.m to 12 pm and nobody show up. I called the company, and they said, they dont service my area. So I said, What? So, after me spending all morning waiting, and not going to work, you dont come? They said they had called LG, and told them they dont service this area, and LG should had given my schedule to another company.I called LG again... LG said I apologize... someone else can go to your home on Wed. I said, I cant not go to work on Wed. They said, Well, Advance Tech Service, did not tell us that they did not service your area. We cannot do anything. So I said, Well, again, its me, the consumer who gets in the middle of Best Buy, Pacific, LG, and Advance Tech Service... No one wants to take responsibility for the mistake, for my pay day that I didnt make. The LG manager hang up on my face. Its rude, cruel and not right. The only thing I want is a machine that work properly and well, and someone responsible the mistake. LG and customer service - VERY BAD - DO not buy from them or from Pacific.Updated on 11/12/2015: OMG - the LG service man came to my home yesterday. After showing him my machine, how dirty my dishes were, stainless steel full of white soap, cups of coffee with all the coffee inside, I told about the terrible smell that would come out between washes, showed my cabinet that had some type of damaged on the side due to moisture... He couldnt find anything wrong with it. He said the only problem was You have to turn your faucet to hot water to a 120 degrees before turning the dish washer on. This is the problem with your machine... He even suggested that I would install a heater under my sink!?! I have lived in this house for 16 years, and I have had only one dishwasher before, which basically broke after enough use, and always worked perfect. What is he talking about?!?! Please help!!! Its under warranty and do not want to fix it.

Please steer clear of this product. It is a nightmare to do laundry. Continually says its uneven and runs more and more water to try and balance itself. Unless you have hours to devote to one load of laundry, get another brand. I personally cannot understand the people I call at LG help desk; definite language barrier. This washer apparently is ultra sensitive to a sock or some other small item being on the edge and Im constantly rearranging clothes to try and get it to finish. Worst appliance Ive ever owned and Im in my sixties.

I had a front load washer for years from Sears. My daughter purchased an LG front load from Lowes and it is always full of mold. She said she will never buy another front load. It is truly a shame. My mom had a front load when I was growing up. I purchased the Sears one in my 40s and loved it. This one though has been a nightmare.

It simply just cleans clothes, doesn’t get stains out, doesn’t do any thing specific, and I’m short at a normal 5 ft. So the tub is a bit of a struggle to get into. So really other than the Oxi Sanitize which by the way takes 2 hours or some closely equivalent the washer is a plain Jane overly machine.

We bought the above LG washer new at Best Buy on 3/16/14 along with an extended warranty. It wasnt delivered until 3/29/14. We ran it for ~2 weeks when on 4/13/14 it began spraying water all over our floor from the bottom right of the machine. I immediately called Best Buy about a return. Their policy is only 15 days. They count that 15 days from the date of purchase, not delivery. (Let that be a warning). So we only had the washer in our house and running for a few days before the return period ended. They would not honor a return and told us we had to go through LG. From there it got much, much worse. Have some patience to read the rest of this and you will get the true feel for LGs Customer Service. Pray you never have a problem.You can see in the attached transcripts that the repairman that came out basically saw a non-fixable problem and tried to the LG to condemn the unit. LG wouldnt do it as they saw it as repairable. Our repairman said all other companies he deals with would take the repairmans recommendation and replace the unit. He warned us that LG is different and that they would fight tooth and nail to not have to exchange the unit. Afterwards, I contacted LG customer service on the phone and was placed on infinite hold two times. I finally resorted to the chat room option. Read the transcript to get their idea of customer service. We had been without a washer for 2 weeks at that point and LG did absolutely nothing to help. No replacement, no loaner, no stipend towards a Laundromat, coupon, or even an apology. What we got was we have 30 days to fix it per our warranty and it sounds inconvenient for you. There was zero attempt at trying to appease us as customers. The 2nd round of parts came in, and sure enough as our repairman said, they didnt solve the problem. It was now 4/29 and we are livid to still be without a working washer after spending over $800. He provided them copies of our receipts and LG stated they would start processing an RA (return authorization review). We were told we would hear from LG in a day or so. A few days went by, I tried calling LG again. No response. Emailed. No response. Finally, managed to get hold of a Customer service manager. They told me they had 3 days to process an RA. I told her it had now been over a week. She didnt know what to say. She also stated they didnt have copies of our receipts. They did, but I resent them again. Now go to the next email string.Today, my wife called again. LG said they didnt process anything because they didnt have the receipts. I had to provide them a THIRD TIME. We were then told it will take 3 working days or more to process the return through Best Buy and about another week to 10 working days before they will arrange for a replacement unit. That does not count time for delivery. They still dont care and wont help in any way. So we are looking at being without a washer for about 1-1/2 months or more. We are still scrambling to get laundry done. I will be looking to get the photos taken by our repairman showing the gap in the machine and post them once received.Consequences? My wife has been traveling 20 miles each way to her mothers house ~2-3 times per week to do laundry. A few times she has gone to a local neighbors house. I have had to leave work early and take personal time to travel 30 miles (45 minutes) on 3 occasions so far to deal with the service calls. Hours spent on the phone and the Internet trying to reach resolution. Inconvenience. Frustration. Strained relationships with relatives. A mess on our floor that I had to clean up. About 1-1/2 months without a washer after spending $800 on what was sold to me as a supposed functional unit.

We have a 4 year old side by side LG refrigerator. Ever since last year the right side of the ice cube department completely freezes up and it makes it impossible to distribute cubes down tray. We change our filters every 6 months. For days we have put microwave hot rags down the right side of the cube holder to soften the cube holder so that we are able to move the tray holder out. This is very frustrating because we host a lot of parties and have to buy ice. The refrigerator is 41 degrees and the freezer is -2. Please help.

My LG fridge is a dud, within months of ownership, the door shelves broke off, the snack drawer cracked, and during Summer, the freezer does not freeze; needless to say, it does not make ice, and your food is constantly ruined. Forget about ice cream!

We bought a very expensive LG French door bottom freezer, with an ice maker in the door fridge. It has never worked right. The ice maker was repaired 4-5 times during warranty. The compressor failed within 4 years, and it never keeps the right temperature, constantly freezing food in the fridge. We set it at 45-47, it does 30-32. We’re throwing away lots of vegetables ruined by freezing. Even worse, when we needed repair for the compressor, under warranty, we contacted LG. Their repairman came out and said he would order the part, and then we never heard from him again. Only one local vendor would work on it. The rest said they refuse to work on LG, there’s no support in the US. NEVER BUY AN LG APPLIANCE. THEYRE ONLY GOOD FOR ELECTRONICS!!!

Beautiful on the outside. To save water it only wets clothes so they do not get clean. Have to wash everything twice and use perfumed Unstoppables. It cannot handle bulky items like sofa covers, or rugs as once they are wet they become too heavy for the load sensor so machine stops. I hate it.

Im going to make this quick and simple a easy read. I have had an amazing experience with LG televisions for years. The washing machines however are a whole different animal! My thought process was spend a good amount of cash get a good name brand, and it would last me at least 10+ years. Not the case!! We purchased our front load LG washer in 2012. It worked fine up until about 6 months ago. It would stop about 10 times through a wash cycle. It would take about 3 hours per load! Ridiculous!!! Of course we tried contacting LG to no avail! Got the run around from several scripted employees. I will never purchase a LG washer of any kind and suggest anyone else do the same!! Unless you enjoy spending your hard earned money on a worthless product that would only last 4 years if you are lucky!

Our LG range was purchased July 12 2018. Three months later in October we got an F3 error on the panel. We called for service and 4 times a technician was sent out to replace the panel but no one ever ordered the part. So week after week waiting for either a part or just replace the range we were not able to cook for three weeks. Again we called and was advised to submit a claim with receipts, we did that. Then after customer service advised us we needed to show PROOF of purchase. After 45 minutes on HOLD we were at that time advised they will only allow $150.00. No one ever explained this at all. Home Depot said after 48 hours its the manufacturer. LG is now saying its the parts A&E appliance specialist that should have deemed it not repairable but LG said it has to break 3 times... What a nightmare... Thanks for ruining my Thanksgiving. Hope everyone at LG enjoyed cooking for their families!! I gave them one star because you had to choose.

Front loader LG washer has worked very well over the several years we have owned it. No service calls have been made towards it and it survived two moves. Plus this mold concern I keep hearing about hasnt been a problem for me. I leave the door open and clean the seal around it often.

I had cracked the glass top on my previous LG range as a glass bottle fell out of the cabinet over the range. We went shopping for a similar range and I thought the model I was purchasing was self clean. We were in a family crisis at the time so I didnt do my normal research. I know the sales associate realized I wanted self clean so I really didnt pay enough attention. It was a while before we really used the range as we were out of town with the family situation. I have watched the videos regarding easy clean and LG claims small spots, light soil are easily cleaned after the easy clean cycle. I have run the easy clean three times today to clean light soil and it doesnt clean up with plenty of elbow grease. Ugh. I should also mention my husband has had to take the glass out of the door twice to clean soil or grease. We are retired so its not that we are always cooking.

2 year old machine rusting all along the join at the bottom of machine. When complained and sent photos told rusting around dispenser not covered as powder it is corrosive. It wasnt anywhere near the dispenser. That said, your product is not fit for purpose then, its washing machine it has washing powder in it!. Now we are told it is poor maintenance on our part and not under warranty. Quality brand? I dont think so. Your attitude to customer complaints is to first blame it on the customer. Your product is not fit for purpose, if it rusts that early its a washing machine.

We have been having a cooling issues with our LG French Door Refrigerator. We called the 800 243 0000 number a few times. The first time, the associate asked us to reset the unit and wait for 24 hrs. After the unit failed to reset, we called the number since the unit is under warranty. We were told LG does not have service technicians in our area and we will have to go through an authorized service center. The first service center refused to work with us saying they need the original sales receipt even after LG promised to cover the parts. The authorized service center then called me to give an estimate of $1500 without even looking at the unit. After we called LG service to help us find a technician or another service center, the LG executive response team member set me up with another authorized service center, who set up an appointment after LG provided an authorization. We waited for a week for the appointment, only to have the service call and inform us that they made a mistake and will not service LG units. This is after the LG associate was on a conference call with us and the service center a week ago. So after two week of waiting we have no resolution in sight and LG customer service keeps giving us the runaround. PLEASE DO NOT PURCHASE LG PRODUCTS.

Just another complaint about an LG front load washer not being able to complete the spin cycle due to the load not being able to balance. Many have suggested dumping the LG and getting another brand. Often the other brands have the same issues. Samsung is one. Another problem is who is actually making the other brands, such as Maytag, etc. Often you just exchange brands, then you exchange terrible customer service centers, poor customer service centers, poor warranty service. In an attempt to make these products more feature rich, they become too complex, too problematic, too difficult and expensive to fix. I am sure that the companies are overwhelmed with complaining customers. If they get in a pattern of fixing a few machines, then all users will expect their machines to get fixed. The companies are not going to do that. Hence, the customer suffers. There should be more consumer protections regarding these products and their repairs.

The compressor went out. We were gone and lost everything in the refrigerator and freezer. Fridge was only 3 years old. Checked reviews at this point and found it is a known issue. The repair people have had my refrigerator for 4 weeks. They have replaced not only compressor but numerous other parts. I am afraid to get it back.

We a LG front load machine WM3250HWA from Home Depot, washer didnt last 2 months and now were stuck with a brand new washer that does work! The washer locked and we couldnt get the door open and it was full of clothes and water. Home Depot wouldnt replace it cause it was a few days past 1 months and they couldnt fix it. I will never, ever buy an LG product.

My wife complained to me since day one about the washer, but I didn’t listened. But on until I washed clothes I found out what she was talking about. The washer creates air pockets with shirts, bed sheets, and other clothing which cause some clothing not to get wet at all. We were more happy with the front loaders but decided to buy my wife a new set. Big mistake. Sorry but I would not recommend the washer. Youll regret you bought it later. Good luck.

It fit my lifestyle at the moment. I like the ice maker, separate freezer drawer and butter holder. Nice temp control too. Easy to clean and served basic necessities as well. But smaller than what we grew into. We needed more space because our family grew. Six or drawers were not as big. That is all I really disliked, there is nothing else that I dislike.

My fridge broke down September 27, 2018 and I have been calling LG customer service about every 3 days and keep getting a complete runaround. They bounced me from service provider to service provider promising they would cover the parts and labor. None of their providers in our area were willing to come. Im only one hour from New York City!!! Since they failed to provide a service provider I found my own and after about 20 hours on the phone with LG over several weeks got them to agree to cover the parts and labor for the provider I found. They promised a letter of authorization on 3 different occasions to start the work and it never was sent. I finally lost it on the customer service rep and they said they would consider replacement since I waited so long... only to be informed on my next call that this request was denied. Ive spent at least 30 hours on the phone with their customer support and it is November 27, two months later and absolutely no progress in two months. Im lost and extremely disappointed. Im a pretty patient person and hardly ever write reviews like this but the service I have seen is awful!!! I will never buy an LG again and will warn everyone I know to never buy LG.

Well my washer (LG wt5001cw) started making a grinding and whining noise after owning if for 2 and half years and come to find out my repairman tells me it cant be fixed and its time for a new one. Really it is not fixable? So if your washer has these issues and its this model number good luck. I also have emailed LG a letter and let them know I wont be spending anymore of my hard earned money on their products. At least they dont make any life saving devices I hope. Please do not buy their products. My repairman said that this is common with their products and they are only made to last about 3 years. He sees it everyday.

I bought a side by side LG and its been A problems with the ice maker every month plus if you store items on the left side everything freezes overnight.. this was a big mistake.. I walk into a sale and got hosed.. I have had work orders for the past 3 years on this appliance.. nothing they can do... I just bought the wrong name brand... big mistake! Please read up on your appliance before you buy.. or you will be stuck as hard as I have been stuck.. I have lost more food items than anyone could believe.. please do not buy any LG Appliances.