Have this stove for less than 5 years. From one day to the next the oven just stopped working. Error code F9 displayed on oven control panel and when I checked manual it states the regulator valve is closed. How can this shut off without it being touched? We unplugged the stove for an hour and still the oven doesn’t heat. Also, the burner control knobs just turn on their own by the slightest bump. Few times smelled gas and it was because the knobs had turn unknowingly. This is very dangerous. The grates are even changing colors. It seems the warranty is no longer in effect. Now what?

The front left element of my induction range has stopped heating. The indicator light turns on, but the pot never heats up. It also doesnt recognize when a pot is NOT on the element like the other elements do. I tried unplugging the unit and plugging it back in but it didnt work. This range is over $2000 and has been in use for less than a year. Unfortunately, I purchased it barely over a year ago - a couple months before moving into my new house - which means that that warranty has just barely expired last month. I bought a whole set of LG kitchen appliances for the new house and 3 of the 4 have had problems so far (fridge compressor went out a month ago, microwave plate broke in half randomly while cooking 6 months ago).

We had our kitchen remodeled 5 years ago and none of the appliances (several different brands) have been stellar. However, I will never purchase another LG product again because of our LG refrigerator.Within months, the ice maker hose failed causing a leak every time we accessed the in-door water dispenser. When our wood floor started to bubble up, we then realized something was leaking. The hose was replaced but within a few months, another leak started. This has been a constant problem for the entire 5 years we have had it. We just discovered a new leak but this time it is coming from underneath and on the opposite side of the refrigerator so we are not certain if this has anything to do with the ice maker.LG and Home Depot, where we purchased it as well as an extended warranty plan, have been a huge disappointment and we will never purchase an appliance from either again. The extended warranty only covered major parts after the first 18-24 months, so it was of no help after this time frame. Also, the process of getting someone out here to repair it, was inferior. I had to call the main headquarters of Home Depot. They in turn would have to set up a repair order with one of their contracted LG repair companies.Home Depot would then contact me back and give me the number to call. I would then have to arrange a time for the repairman to come to the house which always took a week or more. Once they came, no matter how clear I was about the problem and where the leak was in the hose, etc., they would always have to order the part which would take several weeks. They would then call me once the part came in to set up a time to return to repair the refrigerator.Consequently we would be without our ice maker working for up to 8 weeks. I share this because even the LG repairmen are inferior or they are overworked. I would love an attorney to contact me since our hardwood floors have been ruined over the years due to the repeated leaking.

We upgraded all of our kitchen appliances to LG about 5 years ago. Huge mistake! Out of the 4 (refrigerator, oven, dishwasher and stove), 3 have had major, repeated issues. And each appliance was very expensive. In light of all the issues, I have still not ever filed a review or complaint on any site until now. Because I’m hoping my review will help you keep your family safe.After having it for about 5 years, our LG Extenda-Vent over the range microwave caught on fire! Sure, there were issues before like others have mentioned-the extenda-vent won’t close and the pieces of it broke off due to heat from the oven (poor design clearly as it is an over-the-range unit) but this time, my husband heated something up and the microwave went up in flames! Real flames. Luckily we had an extinguisher and put it out quickly but what if the kids were home alone and tried to heat something up? What if we weren’t right in the kitchen and noticed the smoke??I have now read many complaints of these microwaves catching on fire—what will it take for a recall? Or for someone to shut down LG completely? All of their products (fingers crossed for the stove) have some major design flaw. And others are right about the customer service, too. I have spent hours of my life on the phone with them, for a variety of recurrent issues, without good results. Who has time for that? Please keep your family safe and go with another brand.

I purchased an LG electric oven about 2 months ago. Within the first 2 weeks of my purchase, the left front and back burners just stopped working. I called Home Depot, which gave me a number to contact for repair. I explained what happened and the first repair guy came with the stainless steel cover. After waiting all day, I told him that the cover was not the problem. He also agreed he needed the motherboard. So he rescheduled with me to come back. He returned and replaced the board after about a week. About 2 weeks later, the same two burners stopped working so we called back. Again, the repairman came to the house and brought another board and replaced it. This time it worked for 3 days and the same burners arent working again. I have called LG and complained each time. They tell me the same thing - that the tech has to determine that it is not fixable. I think this is absurd that you purchased a brand new product and are expected to keep getting it fixed. I purchased plenty of LG products and wanted to keep all the same brand, but you can be sure that I will never purchase an LG product again because they dont stand behind their product. I will be contacting Better Business and if I have to get a lawyer, I will do so. This is not acceptable and should not be tolerated by anyone. If something is faulty you, should get a new one immediately without question.

Purchased this LG Refrigerator Model LFX25974 on July 3, 2013 from Home Depot and was delivered on July 16. 7 weeks later, the freezer and refrigerator stopped cooling. I contacted LG and after 2 customer service reps, they had me run the self diagnostics on it... which showed I depleted my ice too quickly.... Seriously? The ice was water! LG arranged to have an authorized repairman to come out. The appointment was confirmed with the ApplianceMan in Westerville, Ohio for Thursday, August 29th between 1-5p. NEVER SHOWED!!!! When I contacted them Fri. am, was told they lost my appt. After they arrived Friday afternoon, was told I needed new compressor and evaporator and parts ordered. 1-2 weeks before they come in and then need to schedule another appt to fix.... According to the other reviews, this seems to be the trend with LG. I will never purchase another LG appliance

Purchased an LG microwave oven (over the range) model LMV1813S ...installed it 3 days before Thanksgiving 2014. On Christmas morning (1 month later) it stopped heating. Certified LG service repaired it yesterday with a brand new computer board and keypad (just to be safe). Worked once and then stopped again. LG will not send a new unit. Says the repair guy must come fix it again and again until he determines it is a lemon.....its brand new, 2 months old.

I purchased an LG microhood and almost immediately, the stove lights melted and burned through the plastic covers. Unfortunately, I didnt report it until after the year warranty was up, but when I did report it, they still wouldnt stand behind their product. I googled the problem and others were having the same problem. Any other appliance manufacturer would have stood behind their product, but not LG. The guy in customer service said I was the only one with this problem. I told him to do an internet search on this and see all the others with the same problem and he laughed at me and hung up. Yes, he actually laughed and hung up saying there was nothing they could do. This is clearly a manufacturers defect, plain and simple. Also, the plastic clip holding the filter in broke while I was changing a filter. Also, I will have to replace the light bulb covers every time they melt through as the plastic is burnt and cracked and can fall into food. The light bulbs blow quickly. Buying this product has been a disaster. I will never buy another LG product again, just based on the way I was treated by customer service alone.

I had the same problem with one LG knob on my $2,000 stove. One quick phone call to LG and they immediately shipped me a complete set of new knobs that arrived in under 10 days. Way to go LG for taking care of your customer and recognizing the issue with the plastic stem on the knobs.

I had cracked the glass top on my previous LG range as a glass bottle fell out of the cabinet over the range. We went shopping for a similar range and I thought the model I was purchasing was self clean. We were in a family crisis at the time so I didnt do my normal research. I know the sales associate realized I wanted self clean so I really didnt pay enough attention. It was a while before we really used the range as we were out of town with the family situation. I have watched the videos regarding easy clean and LG claims small spots, light soil are easily cleaned after the easy clean cycle. I have run the easy clean three times today to clean light soil and it doesnt clean up with plenty of elbow grease. Ugh. I should also mention my husband has had to take the glass out of the door twice to clean soil or grease. We are retired so its not that we are always cooking.

LG company did not honor any recall for the control panel that was suppose to be under a recall because it was two years old. The LG representatives worked very hard to guarantee that I would not be getting any help either by getting them to repair the oven, send me the part, or provide me with technical support. There are not many parts that can go wrong but expensive if you guess wrong. The recall item was the control panel (board) but there are two in question. One for $60.00 the other for $170.00.

7 years ago (nov 2007) we bought a top of the line LG front loading washer dryer pair on sale for $2936.40 (TROMM STEAM HM2688HWM).. Though never really happy with the cleaning performance -- especially on towels and bedding we finally compromised on using bleach and oxy clean on everything to increase the cleaning efficiency, always used steam, and sent everything else out. Our laundry bill is about $200 a month for a family of three. Additionally we have had to cut back on load size as it doesnt do a good job cleaning if loaded up to anywhere near capacity.Like disappointed we also did a lot of research different brands and found LG was very highly-rated. Obviously they dont include the total life cycle reviews as the feedback on LG would be enough to scare you off ever buying one. LG has failed to take notice of and correct some serious design flaws with their washer and now we have a machine that cannot be fixed because the aluminum door hinges (attached with steel screws to the steel frame) are so corroded from leakage from the additive drawer that after 4 hours the service guy was unable to remove the 6 screws using hand tools, rust sprays, and impact drivers. He just left after letting us know its un-repairable”. The response from LG-- THEY will send an LG technician -- sorry LG wouldnt provide us a contact number -- so no idea what firm -- if its different than the licensed guys they sent last time? To re-assess the licensed LG service guys finding -- at the cost of another $89 USD payable once again by me. After which if he is unable to remove the door hinges we will get a review from second level (see comments disappointed and others on successful outcome from second level -- e.g. slim and None).As an Engineer and vintage car guy, I could potentially drill out the corroded screws holding the door hinges in place and then use larger metal screws with an LG replacement hinge but that is a big job and may not succeed using OEM equipment. The root cause of the corrosion is clearly due to the gap between the additive tray housing and the front plastic cover allowing leakage from the tray to pour down on the hinges, and sheet metal causing rust, corrosion and other issues like Mould/ Mold and mildew in areas you cant really get in to clean or dry out. Frankly its a poor design and has been for some time, the 2014 units have the same flaw.The service folks I polled said the best fix would be to run a bead of silicon on the gap between tray housing and front panel.. would have been good to know 6 years ago. Actually what they said was never buy LG washers as they are prone to problems -- though the service manager said it keep them very busy. How LG CANNOT notice is a mystery. This problem and other design issues for LG washers have been covered on so many blogs and complaint bulletin boards. Perhaps the design team in Korea ignores English postings or is so worried about their war with Samsung that they cant be bothered about consumers and life cycle reliability or even simple fixes like the silicon in the gap. .Be warned when measuring cleaning, these Review labs use much different yardsticks than the rest of us... this is power per cycle with little real world understanding of what clean means to consumers. When you have to wash things twice or more, triple the chemical additives, and use smaller than typical loads to get things clean and avoid mildewy smells in fresh towels there isnt really any savings. Wonder if there is a back door arrangement with the guys (Proctor Gamble others) who make washing additives, as it certainly requires much more additives than any top loader I have had all in the name of HE-High efficiency.Who wants to be flooded out of their second floor laundry room by door leaks. Now I know why in Europe they always had the washer in the bathroom -- oh yeah a floor drain!! Foolishly I thought that sold in America they would have fixed some of the hereditary issues from Europe.. Not really! If you dont mind giving your clothes two washings loaded up with chemicals, having to introduce scent additives in both washer and dryer with sheets and tablets, and the inevitable quadruple maintenance and cleaning, then looks like LG front loaders are for you! Though for my mind all the savings in electricity go out the window when compared to redundant cycles, massive chemical and additive costs, and excessive maintenance.. HE seems a little more like HYPED (false) ECONOMY than high efficiency..WE WILL SEE IF LG REPLACE THE MACHINE AS SUGGESTED BY THE LADY FROM MANILA THAT ANSWERS THE 24 HOUR SERVICE LINE. . BUT LIKE DISAPPOINTED IM NOT EXPECTING MUCH. Nor should you!

Model number LRE4213ST Household Electric Range. Most concerning is how ridiculously easy the knobs turn. Just walking by or leaning too close to the stove turns them on. We now have to fully remove the knobs whenever it is not in use because we have had several close calls. Aside from being unsafe this range heats unevenly, turns off at inopportune times and is very difficult to use.

My husband bought this stove for me on Feb 14th, I was thrilled! I love to bake and cook and even canning. I had the stove for less than a month and the large right burner died. I called to have it repaired. We kept using the stove, and before the repairman could get to us, the entire top died! You could push the buttons, they would come on but didnt heat up. The repairman came out, looked at the stove and said he had to order the parts. Two weeks later, he replaced the motherboard and everything was up and running just fine.Two months later, we had the same issue. The left burner goes this time. Again, the same repairman comes out, looks at the stove, he again orders the same parts. He replaces the motherboard again. On the 3rd repair, LG tells me the repair guy is the one who has to call it a lemon, the repair guy tells me its LG that has to call it a lemon. Okay, so he repaired it and I just let it go, WHICH I have NOT have done!Dec. 14, we call the repairman again, I am now on my 4th repair for the same thing! Now LG wants to see my receipt for the stove, and they are sending it to their Claims dept. to see if they can replace this stupid stove. I really hope they do NOT plan to send me another stove like this one! Last week, the repairman came out, of course they have to order the parts and I am just betting, my stove will NOT be repaired in time for me to cook the family Christmas dinner!It really sucks to spend all that money for a stove that only works part time! The repair guy said, he also see problems with stove that have fancy mother boards. If you buy this stove, make sure you have a backup plan! I am currently baking cookies on a small rack while sitting on coffee cups in a roaster pan and it SUCKS! Now, I guess I will have to cook Christmas dinner on a George foreman grill, a roaster pan, and an electric skillet or its fast food. Geez like a great dinner for Christmas, NOT!

Their products look good to begin with but when you have a problem they are masters at kicking the can down the road and not helping. Their customer service reps write things in their reports that are not truthful (to cover themselves) and they continually claim that the fading of the black on the glass top electric range is purely cosmetic. BUT we choose items based on being aesthetically pleasing. I bought all 6 LG appliances - but after this frustrating 6 month long attempts I will never purchase any of their products again. I am frustrated and disappointed and angry.

After much research and review we purchased the 6.3 cu. ft. Capacity Electric Single Oven Range with True Convection and EasyClean. He ordered it on December 29, 2014 and it was delivered in February 2015. Apparently it was not constructed until January of 2015. So I was excited for a brand new stove. I am an avid baker and love to cook. So having this stove was exciting!Fast forward to October 19, 2016. Woke up early and went to heat water for tea. My LED screen had a time on it that was incorrect, so I tried to update the clock. Nothing worked. I freaked out and checked all the circuit breakers etc. Nothing then the screen went black. Fast forward to today, when they could finally come out to look at it. I need a new panel...Shocker. Its not even two years old. Good thing is that I purchased an extended warranty. But I have been without a stove for 7 days and it will be an additional 10 days until the part comes in. My guess is that this is a common problem. This is my first and LAST LG purchase. NEVER AGAIN!!!

I bought a new LG kitchen appliance set Stove/fridge in 2015, which cost a little over $5000, the fridge was in my house 45 mins from the store, I hired a plumber to install and connect a new water line for the fridge, after it was connected and plugged in, the water disperser would not work, I phoned LG right away, LG service personnel asked me how old the fridge was, I told her... 45mins, she was shocked and embarrassed, and 4 days later they sent a appliance technician to fix it.We have had nothing but problems with this fridge, the ice maker works off and on when it feels like it, the door jam between the french doors broke... Cheap plastic. The 2 oven stove burnt one burner coil out not long after the warranty was over, I contacted LG, they said for a one time fee I could have it repaired, and so on, my reply was... Ill never buy your product again. The glass stove top is very dangerous, hot pots and pans slide around very easy, dangerous around young children. I wished I would have kept my old GE set, old and ugly but still worked.

I have an LG side-by-side refrigerator. Keeps freezing up. Ive had service work on it. I have changed the parts out on it, put new parts in it and it continues to freeze up. I have called the service people about it. No one wants to seem to help me and I too have had a bad experience with LG and I would not recommend to buy LG products to anyone especially that home products as far as the stove refrigerator or the dishwasher. Im hoping that I can get this resolved or are thinking of getting people together to file a lawsuit.

LG Electric Range- LRE30453ST. After using the self-cleaning feature in the oven, I noticed the interior looked as if it had been chipped or scratched. I then found pieces of the enamel on the oven floor. I called LG to complain. They asked me to send them pictures of the oven. After emailing them the pictures, they came back, said that it was out of warranty and I did not purchase an extended warranty. Their conclusion was that the chipping was caused by owner neglect. I was fuming since I did not do anything to cause this. I only used the self-cleaner. I asked to speak to someone in a higher position and was told that they were the highest I could go. I preceded to inform them that I would not take that as an answer. I still have the pieces of enamel that came off. I told them that I would be contacting the Better Business Bureau and anyone else I knew to report this and they told me, to go ahead.Im stuck with an appliance that I wonder whether it is safe or not. I have a 10-year old stove whose oven looks 100 times better than this one. Unfortunately, I purchased a LG refrigerator and dish washer to match. I have been dissatisfied with dishwasher since day one, a hard pill to swallow.

Heard good things about it from sales, however once I bought it and actually used it, I realize that the cost of this item was much higher than others and I could have been happier with a less expensive model. But I like the side by side which was easier to get what I needed, like the choice of colors offered too. I chose black. Not too much more I liked, the shelves were arranged with adequate space for big items like milk and juice. The freezer space is too small in width and limited in space for large items, the ice dispenser should have choice on type of ice and ice maker freezes too fast. Hard to find filters for it, ice maker broke and couldnt get a replacement. Will not buy again.

WT5001CW - We are still having significant problems with our LG washer. The latest issue involves the troubled spin cycle particularly when washing items in the Towel Setting. While trying to wash just 3 bath towels along with several smaller items, our washer will become unbalanced during the spin cycle subsequently causing our machine to stop operating! After having to stop, adjust, and rearrange items, the machine will resume the spin cycle only to have the washer once again cease normal operation requiring me to repeat the process of pulling out these wet items. As I indicated previously, I believe this chronic balance problem is due to a defective LG software issue rendering our washer unsuitable for the ordinary purpose for which it was sold to us. This LG washer is defective. We cannot operate the washer for which it was intended.

We purchased a four unit package. Refrigerator, dishwasher, microwave and stove. The other units are great but the ovens (both top and bottom) fluctuate so much in temperatures that it takes fifteen/twenty minutes longer to bake anything and then it comes out dry and hard. A service technician replaced the control board but failed to check if it fixed the problem. I purchased a digital oven temperature probe to check it myself. It overshoots the temperature by ten to fifteen degrees and then drops fifteen to twenty degrees before it kicks back on. This cycle continued for over two hours until I finally gave up in disgust.

Purchased an LG microwave, refrigerator and range 2 years ago. In the first 24 hours the condenser went out on refrigerator, had to wait 4 months for replacement due to back orders. Then 3 months ago the range start button decided to die (which controls clock and oven). Paid 100.00 for a repairman to tell me I would need a new motherboard for one button, which would cost over 450.00. Of course, I called customer service and went back and forth for 1 month to be told, sorry it is 2 years old. Well, I guess they only make appliances to last a minimal amount of time. Last week, I opened the microwave and the ???? vent fell off in my hands. Run to American made, these are junk!!!

The easy clean oven feature is useless even if used weekly! Would advise everyone to save their money and avoid purchasing this appliance. I am so sorry I didn’t read reviews prior to my purchase. Surfaces especially on the sides of the oven are not cleaned. Even the scraper does not help because difficult to use on sides of oven where racks are. Can’t use easy off to help because of cleaning instructions. Just a terrible purchase.

I do not normally write bad reviews, however; with the amount of money I spent on my LG Probake series range/oven, I am very disappointed. Model # LRE4213ST. As others have written, you barely bump or lean up against the knobs on the front and they turn on. Even the dog can turn them on. We have truly returned home to find the burner red hot, luckily, we keep it cleared off, but we just bought a home and remodeled and I really don’t want the house to burn down. I have had to go through 2 sets of childproof knob protectors to help prevent this.

I purchased a top of the line LG model LRE6325ST and in the second year the convection fan gave out and then the bottom element. It is not safe to clean. Cut my hand trying to clean under the top display and again trying to clean along the bottom drawer. L(ovely)G(arbage). Looks so nice and such junk. Will never buy LG again. I got less than two years out of the LG. If I invest the same amount of money into the cheapest, most basic stove I can find and replace it every couple of years, I should get at least ten years or more of service for the same amount of money. I tried contacting the company, like that was going to work. The only help I got was to make me more determined never to purchase LG again.

I got my stove 6 months ago and had the same issue as so many others. The stove knobs turn on so easily by accident. Its very dangerous, most times we would know we bumped the knob and just turn it off, but we had one close call when the knob was accidentally turned on and we didnt realize, well one close call was enough for me. Range LG as many others have said “what a waste of time“. So I started online looking for something to protect my family and I. I came across RangeSafe knobs. I saw these safety stove knobs online and while not cheap, it is impossible to turn the knobs on accidentally. For me the price was worth the peace of mind knowing NO MORE ACCIDENTAL KNOB TURNS.

I purchased the range in August 2013. In October 2014 after the 1 year warranty was over, it stopped working. I have a home warranty which covers appliances so I called them and a technician came out. The mother board needed replacing and was ordered by the technician. After 2 weeks it was replaced. 1 monthafter replacing it stopped again and this time I called the technician because it was 30 days after installation.He tells me I need an electrician because the switch in my electrical box needs to be replaced, its loose. The electrician comes and checks and says it does not need replacing because he now has the stove working after. Now this week I have another issue. Left the oven light on overnight and nothing is working except the clock. Waiting for a technician. In all fairness to LG, I own two other LG appliances, a refrigerator and dishwasher and Im praying they are better quality than the stove. I am very disappointed and will not purchase another LG product. Wish I had read these reviews before purchasing.

I bought the LG LRE30453ST oven. Get overheat and burns everything. Reads error F9. I have call LG like 6 times and they say my warranty expire and told me that problem was the control board. So I went I brought and paid to get replace and still same problem. Then they said it was the temperature sensor, replace it. Same problem. Next was thermal fuse. Replace it now. No error F9 but oven still get too hot. Burns everything. Im done with LG. Never would buy another LG product. Im keep my stove for now till buy new one but I think is dangerous LG stoves.

This design of this dishwasher is a nightmare. Ive actually read the manual on how to load this dishwasher thinking maybe I was doing something wrong. There is nowhere in the dishwasher where plates stand up. The tines are awkwardly placed, and continually fall down, so maybe a few bowls can go in, but they land flat on their back, pointing up when tines collapse (not exactly conducive to cleaning). Its as though the bottom rack is made to handle a couple of large pots and maybe two or three bowls. The top rack is also strangely designed and again has very little capacity to handle many dishes or glasses. When the bottom rack has dishes in it and I open it, the weight on the door causes the whole machine to start falling out of the wall. Ive probably owned ten dishwashers and can honestly state that I cant even rate this as working. Im literally having it replaced and throwing it away if I cant get Home Depot to take it back... Its less than a month old but I just cannot stand it. Ill pay twice for installation but it will be worth it because otherwise Ill be washing everything by hand. I also bought LG refrigerator and micro... nothing special about them, but I guess I should be grateful they work.

If you look at my original review of 10/3/19 and the companys final reply of 10/8/19 it appeared that LG intended to do nothing more than leave us holding the bag as it were. However, without further contacting us at all, LG contacted a nearby service center and sent a new door to them and arranged for our door to be replaced AT LGS EXPENSE. The service man said the old door was going to the dump, so I guess LG didnt need to trust but verify that it was a warranty issue after all. They finally decided to do the right thing. Our refrigerator again looks the way it should, but we should not have had to jump through so many hoops to get this corrected. I stand by my original review. I will not purchase LG in the future.

I love my gas burning stove and convection oven. I can control the heat better and the food is always delish! The only con that I can think of is purchasing a stove with an anodized black top as its a nightmare to keep clean. If I could trade this out, Id give it 5 stars.

I have bought an LG Range. Everything was fine until now. My start button has completely stopped working. I have called all, but all appliance repair shops in my city all say the same thing - do not buy LG products and that LG refuses to sell parts to repair shops. I called LG to have some guy who I couldn’t understand from Pakistan or India try to help me. Then, I was told it was going to cost me over $200 to fix it. This is a $1,500 stove I bought because of high consumer report review. I will think twice next time I buy an appliance, and it will not be LG.

LG Steam Washer WM2501h*A - I have been satisfied with this washer, except for its occasional inability to properly spin bulky or mixed loads. However all that changed the weekend before Thanksgiving when it apparently completed a load of clothes and then completely stopped functioning - no lights, no error messages, nothing. My husband did a bit of troubleshooting to make sure it was getting power (it was) and checking online. He suspected it needed a new motherboard. We found a local repairman who was able to come out the next day and he determined that was indeed the problem.This washer is less than 3 years old, and after having an old workhorse of a heavy-duty Kenmore that worked reliably for more than 20 years, with minimal problem, I was very disappointed this new fancy machine was already having a problem with a repair cost of $350. We bought LG because they were getting good reviews, and spent a pretty good piece of change on both the washer and dryer - I would never have expected to have any problem in this short of a time frame. I probably should have stuck with an old top-loader with old proven mechanism instead of trying to go green and save a little water... incredibly disappointed in LG.

I purchased an LG stove, refrigerator and dishwasher four years ago. I live alone and am very careful with my belongings. The stove has paint chips every place the cast iron burner sits on the stove. It looks ugly. The shelves in the refrigerator have broken rails. Really, these appliances are only four years old. I have a second refrigerator in the garage thats twenty years old and still in great condition. I paid too much money to have these items look like theyve been through the war!

We purchased an entire set. (Refrigerator; double range oven; microwave; dishwasher.) We moved into our house and did major renovations before installing the new appliances. Now it’s over a year and we finally had the contractors put everything into our renovated kitchen. The dishwasher is not running properly. The range is leaking gas out of the burners. This is simply ridiculous. I called LG to see if they can send out a technician and they want to charge me $250 to send someone to look at things. They said it’s out of warranty. But the items are still new and freshly out of the box. So the issue is with LG items! The products have a nice appearance but don’t work properly. Is this a scam to get you to buy the extended warranty?? I paid almost 6k and they still want to charge me to fix something that is new.

LG REFRIGERATOR MODEL: GSJ761PZXV. I have purchased the above LG refrigerator from LG in May 2019, and I figured out that LG technology has far exceeded their current capability. This refrigerator has a space shuttle technology. Back in January the sensor malfunction and it makes beeping sound every few minutes for 24/7 non stop. Reported to LG and arrange for the technician to come over to fix, however on the 1st visit unable to fix it and need to order the parts and arrange for next appointment in Feb but during this time the appointment has been rescheduled due to parts did not arrive. Then the technician came and find out the LG has sent him the wrong parts and need to arrange for another appointment and wait for the parts to arrive. Yesterday (9 April) the technician informed us that he has received the wrong parts from LG again and need to reschedule the appointment.Very very disappointed with LG, they only know how to manufacture refrigerators but dont know how to fix it, they have no knowledge about their product, (got the model no.) and still cannot figure out the correct parts to fix the problem. Customer service will put you through different people over the phone but with no solution. This beeping sound has been going on non stop 24/7 for 4 months. Would some from LG have an answer to it. I THINK I HAVE TO WRITE TO LG IN KOREA TO SEND AN ENGINEER FROM KOREA TO FIX MY REFRIGERATOR.

Bought a LG dishwasher from Pacific store inside of Best Buy store in Tampa, Florida last Nov 28, 2014. Even after reading the reviews, stating that the machine left a stranger smell, didnt clean well... I was not totally convinced. :-( BIG MISTAKE!!! REVIEWS - BELIEVE THEM - Yes, the machine is not good AT ALL. The machine is not used too much, but after few month... the smell that was coming from it was incredible disgusting!!! It looks like something had died inside (let me make clear, I do rinse all dishes before I put them inside of the dish washer). Glasses started getting to be white. Plates I could feel there were something being left on them, they do not dry completely. After few months I got 2 guests in my home and the machine got to be used every day... OMG - then I really could see the damage - I finally decided to call for service after 10 month.CUSTOMER SERVICE - part 2. When I called the LG, they said they could only find me by my phone number, but they did not found me. I called the store I bought it from - Pacific inside Best Buy, they said ONLY by phone number, I gave them, but they would not find me over the phone. So I walked to the store with my phone bill on my hand. THEN THEY FOUND ME.All this took me another month to deal with. Now I am on the 11 month of my warranty, my time is running out (which Best Buy can find you by whatever info you give them)... Best Buy manager step in, apologize and ask the manager of Pacific to make an appointment for service call for me. Yes, they did, but today I was waiting from 8 a.m to 12 pm and nobody show up. I called the company, and they said, they dont service my area. So I said, What? So, after me spending all morning waiting, and not going to work, you dont come? They said they had called LG, and told them they dont service this area, and LG should had given my schedule to another company.I called LG again... LG said I apologize... someone else can go to your home on Wed. I said, I cant not go to work on Wed. They said, Well, Advance Tech Service, did not tell us that they did not service your area. We cannot do anything. So I said, Well, again, its me, the consumer who gets in the middle of Best Buy, Pacific, LG, and Advance Tech Service... No one wants to take responsibility for the mistake, for my pay day that I didnt make. The LG manager hang up on my face. Its rude, cruel and not right. The only thing I want is a machine that work properly and well, and someone responsible the mistake. LG and customer service - VERY BAD - DO not buy from them or from Pacific.Updated on 11/12/2015: OMG - the LG service man came to my home yesterday. After showing him my machine, how dirty my dishes were, stainless steel full of white soap, cups of coffee with all the coffee inside, I told about the terrible smell that would come out between washes, showed my cabinet that had some type of damaged on the side due to moisture... He couldnt find anything wrong with it. He said the only problem was You have to turn your faucet to hot water to a 120 degrees before turning the dish washer on. This is the problem with your machine... He even suggested that I would install a heater under my sink!?! I have lived in this house for 16 years, and I have had only one dishwasher before, which basically broke after enough use, and always worked perfect. What is he talking about?!?! Please help!!! Its under warranty and do not want to fix it.

LG Range #LRE30453ST - Never used convection oven. Good thing after reading others. Hardly used oven and it stopped heating. Service tech replaced control and it worked twice and stopped heating again. Now says needs new control panel which tech says they no longer make and this problem was a recall. He said they will either replace with new range or pay me. I call LG and they say they do still make the part but it is on 2-3 week back order and cant tell me if it is different than the one I had that was recalled for design problems. So if I ever go get the new panel, what assurances do I have that it wont happen again? None. This range is a problem and the company should be taking better steps to resolve. Does anyone know if there is a class action suit going on this? I will NEVER buy LG again. Right now my whole kitchen is LG. NEVER AGAIN! Do not buy..... I rate them zero stars but you require at least one to submit so let that be minus one.

Bought LG appliances for our new home a year ago; love the refrigerator & stove, but hate the dishwasher! I too, wish I had researched this website before purchasing. The dishwasher does get bad odors occasionally, & my husband checked the filter in it, but it was clean. I put a cup of vinegar in a wash cycle of dishes & it went away. The reason there was no food in the filter is because we thoroughly rinse, almost wash, the dishes before we run it 1-2 times a week! Very disappointed in the cleansing of the dishes! If a knife had mayo on it when put into the dishwasher, even a small amount, its still on there when it comes out! Doesnt clean coffee stains out of cups, either. I would never buy another LG Dishwasher or recommend it! It is very quiet, but I would trade the noise, for clean dishes! No other problems so far!

After two fires and repeated calls to the LG company, I finally found someone who was able to point out that many LG ranges can be locked when not in use to prevent easy turn on on the elements. Page 24 of the owners manual says to press and hold the CLOCK button for 3 seconds to lock. If you have children or a tall dog (my dog has turned the stove on twice) it is a MUST to lock it.

I purchased an LG electric range and refrigerator. An extended warranty was not purchased, as I didnt feel a $1400.00 range and $1700.00 refrigerator would require repairs in a 5-year period. The refrigerator has been problematic (leaks and broken plastic drawers), but it keeps the food cold. So well deal with the unsightly leaks and work to the best of our ability to keep our expensive wood floor dry. My current problem is my electric range. It quit working altogether, and by reading many complaints, the model is infamous for this breakdown. In speaking to LG customer service department, the only remedy she could offer is the name and number for the only repairman they have contracted in the Louisville area. An appointment was arranged with Universal Appliance, which was confirmed before I took 5 hours of unpaid time off from work. Needless to say, they did not show up. I was given an explanation and told they would be here before 10 am the following day (more unpaid time off work). It is 9:55 am and still no repairman. I am left with a non-working 2-year-old electric range and up to this point $150.00 pay deduction. I am disappointed in the sub-standard quality of my LG products and feel I have no recourse.

I have been reading the many complaints of the LG gas oven switch complaints. We have been having the same problems. (1) Clothing catching on switches and accidentally lighting the burners. (2) Switches turning on but not far enough to ignite the gas supply leaving raw gas to disperse into the kitchen. I wrote to LG about this problem and the answer indicated that they had heard about the problem but it was not dangerous enough to issue a recall. Maybe they need a house fire or a gassing death before they are compelled to take real action. By the way the answer I received had many grammatical errors in the reply so I assume it may be written by some low paid clerk with no real knowledge of the danger with this design problem. No more LG products for this household.

My fridge was having insufficient temperature problem. I made complaint for Repeat repair with Coimbatore branch incharge Mr. **. Earlier it was attended by his technician only. Also complaint was registered with Customer Care on 28.04.21. Pls find below complaint confirmation: Dear customer ** is given to **. After completion of your work to your satisfaction please share the Happiness Code: 11500 with our Service Engineer to close your Service request. You can also visit us on https://bit.ly/lg-customer-support. ——— Though I followed MANY times with Mr. ** & Customer Care, nobody cared & attended the problem. Already I paid ₹649. I waited till today morning. Since Lockdown was announced, I arranged with private company and got repaired within 4 hours. Change your logo “LG Never care” instead of “LG Care”. Waste of Time. Waste of food kept in fridge. Since you failed to rectify my repair, pls return my amount ₹649.

Purchased a new LG refrigerator and glass top LG range from Lowes, Kailua Kona in 09/2016. From day 1 the range was faulty. Burners flickered on and off every 2 seconds regardless of how high unit was set. Store said this was normal. Shortly after, the outside coil to one of the larger burners stopped working. Refrigerator - we were not aware of a slow leak inside the water dispenser until rust appeared at the rim of the dispenser and caused the stainless steel film to come off. In researching online it is known that LG is aware of the refrigerator water dispenser issues. We did have the range repaired while under warranty but because we were not aware of the slow leak in the fridge we will need to cover the $800 cost to replace door and dispenser ourselves. This is unfair given LG is aware they sold an appliance with a defective water/ice dispenser.

My friend rave about her range & I like it; does a good job. She states the oven cooks the meals fast & evenly all the way around, I happen to like the way it looks in her kitchen. I sometimes go to prepare meals for our families & I like how fast it cooks & a big plus for easy cleanup. I plan to buy a LG range for my kitchen in the very near future.

I bought an LG Range model LRE3981ST from Home Depot in February 2011. On July 2011, I noticed rust spots on the front door of the range; I called service and booked a tech to come out. After waiting for an hour (and now late for work), the technician called me and said he did not have approval for the service call, and it will be a $75 charge. I was also asked why I didn’t read the service contract, so I told him not to bother to come out. I called the customer service and pulled it out of them that there is a service call fee of $75.00. I called Home Depot and explained the situation. They said they will give me the $75.00 fee back on my credit card, and to go ahead in booking an appointment. I tried today (August 10) to make an appointment. LG said to call back on August 15 since they will not show any available appointments until that date. I was also told that rust spots are not covered. Why did I pay for an extended warranty? I will now never buy another LG product again.

The LG gas dryer that I purchased from Best Buy on 11/26/2011 and didnt receive until 12/1/2011, has been out of service since 4/3/2012, because the dryer is not igniting. I called Best Buy and because I didnt purchase their black tie warranty and it has been past their 30 day exchange period, Best Buy will not exchange my dryer. I called LG. They referred me to A-Reliable Appliance Service out of Chattanooga, TN. I called A-Reliable (what a joke) on 4/3/12, scheduled appointment for 4/5/12 and they ended up coming on 4/4/12 to see what was wrong with my dryer. A-Reliable ordered parts and replaced on 4/10/12. I work Mon-Fri 8-5, 30 minutes from home. I have to arrange for someone to meet them at my home for repairs. My mother-in-law met the service tech for them to repair my dryer. The service tech replaced sensor and thermostat valve, the dryer was still not heating after 15 min. of running and the tech left my home without dryer working saying that it was fixed. Im no genius but I can figure out that if a gas dryer is not hot after 15 min. of running, that obviously its not fixed. I called A-Reliable on 4/11/12. I was advised by Larry that his service tech was going back and forth with LG trying to figure out what is wrong with my dryer. I called Larry on 4/12/12, still same response. I called Larry on 4/13/12, still same response. I called LG. I was advised that A-Reliable Service had not been in contact with them since 4/10/12. I was told that they were supposed to have replaced an electronic control panel which was not done by A-Reliable. I asked about the manufacturers exchange and was informed that the service provider had to do what they were informed to do before that would even be considered. A-Reliable was to call me on 4/16/12, to advise when they would be out to fix my dryer. Guess what, no call. I gave them benefit of the doubt. I called Larry at A-Reliable on 4/17/12. Part was still not in, it should be there today. They will call me back to let me know, no call. Morning of 4/18/12, I called Larry at A-Reliable and part still not in should be there today. I called LG customer service and spoke with a representative. They called Larry at A-Reliable Appliance Service and found out that the part has not even been ordered. I have been lied to by Larry at A-Reliable Appliance Service since 4/11/12. This is ridiculous. A-Reliable is causing LG to lose customers because of the simple fact that they are not responsible or knowledgeable in repairing appliances. I filed a formal complaint with LG. I spoke with an executive service representative to advise the situation. She advises me that she will address this problem and get back with me and resolve the problem with the dryer that is not working!

I am SOOO disappointed with my LG experience. We have a refrigerator, oven, dishwasher, washer and dryer. We have had problems with ALL of them, but the worst with the fridge and oven. We even have trouble with our LG Tv and Blu-ray player! I thought we made a smart decision with choosing LG 7 years ago, because they were the latest technology and trend. My best friend had bought all LG the year before and was happy with it. But then the problems start (even with her). I have way too much to say if I speak of all the products, so I will focus on the fridge. The fridge stopped cooling with no warning whatsoever when it was 4 years old. We had to scramble to get a couple coolers with ice to save all our groceries.I called LG but they wanted to charge an outrageous amount just for the service call, about $80 and they said that doesnt include fixing it. So if their estimate would be too high and I would want to go with someone else, they still get $80. So I called a local company who specializes in LG. Their service fee was only $25. They came out and said it was either the compressor or a relay. If it is the compressor, it would be about $800, which is half the price of my $1600 fridge. Thankfully it was the relay, which was $125. But they can only guarantee the part for one year. Worst of all, they didnt have the part on hand and had to order it. We lived with no fridge, out of a cooler, for 3 weeks!Sure enough, 2 years later, same thing happens right when we return from vacation. Thank God it didnt happen while we were away! So once again, everything is melting and we have to scramble to save the food. This time they put a stronger relay, so it was $150, plus the $25 service fee, and they happened to have it, so the silver lining was we only lived out of a cooler for two days. But the tech said the compressor is extremely weak and I am lucky if I get another year or two max out of the fridge before it dies. At that point the fridge was only 6 and a half years old!! I simply dont have the energy to fight with LG because of all the bad reviews I see on the customer service. So I want to warn all the consumers out there to prevent this from happening to them. Choose another brand.On a side note, my stove/oven stopped working 6 weeks after the fridge went out the first time. Great timing lol. The digital panel stopped working after the numbers started fading months before. Well, because its digital, you cant turn anything on. I wish I still had the old school one with the knobs because the digital panel cost $250! Thats half the price of the oven. And of course only one year guarantee on the part. Thankfully, its been almost three years and so far so good. But if it happens again, I dont want to invest that much again into this piece of junk. How can LG be okay with doing business this way?! And of course this stuff happens once its out of warranty.We live paycheck to paycheck, so when this stuff happens, it really hurts us. We thought investing in high end products would pay off in the end, but we worked hard to pay off over $5,000 over a few years and got screwed :-(. I did not get extended warranties because I believe if the company makes good products I shouldnt need to. What happened to products lasting?? I sound like my mother lol but they really dont make things with pride, like they used to. Her 20 year old fridge is still going strong! If LG sees this, they should offer me some kind of credit out of good faith, but I have low expectations. At least I can warn the innocent consumers who work hard for their money.

We upgraded our entire kitchen with LG appliances. This may end up being a deadly mistake. I am paranoid we are not going to wake up some morning. The knobs on the gas range are UNSAFE. It only takes a slight bump for either the gas to come on or the burners ignite. I cant believe LG has not done a recall on these ranges. I ordered child proof gas safety knobs to put on, but the LG knobs are too big. LG I beg you correct this before someone dies.

Purchased stove, dishwasher, microwave, refrigerator on May 07 2017. On 8/16/2020 our refrigerator stop working. Check the owner manual to see if there something we can but nothing, call LG customer service and was told that they need 48 hour for the repair to be approved, call this morning and was told that they have available 08/25/2020. This is unacceptable due to the fact that is almost brand new, we lost most of the food and by the way our dishwasher is not working either. Call two months ago and we was told that we need to pay for the repair, when I was told the the motor has ten years warranty and the error code that is giving is the motor.

Until I replaced the thermostat, the oven was unable to maintain temperatures within 100 degrees. It now works fine. The center gas nozzle used for grilling has never worked and it’s really a pain in the butt trying to remove the top to gain access to it.

LG Microwave Oven Model LRM1260SW. I purchased it in 2009 at Best Buy for $200.00. At the time, this was considered to be a high-end price for a table top microwave oven. We noticed that the turntable was sticking. My son looked at the rotating ring that supports the glass turntable and noticed that there were pieces of plastic flashing that had not been cut away after the part came out of the injection molding machine. So we cut the flashing off and the turntable worked fine. Then a month later, the light bulb burnt out. We havent yet replaced it because we dont yet have the right tool to open that part of the oven wall to get at the bulb. Then we noticed a burning smell that occurred sometimes when we used the oven. It smelled like plastic burning. Then we realized that the turntable was again not working. Were not sure when it stopped because the light is not working. My son finally got a day off and turned the oven over to open it up. There was a section of the bottom panel that was proliferated so it could be pried off. My son removed the section and it revealed a burn out synchronous motor that turns the turntable. The gear that was made of plastic was literally melted, (thus the burnt plastic smell).We will replace the motor for $25.00 and the light bulb for $8.00 and try to use it as a back-up appliance. But the easily removable panel on the bottom of the oven indicates that they expected this motor to need replacement, (planned obsolescence). I bought this oven to replace a perfectly good running Sanyo oven only because the Sanyo was 24 years old. I will contact Sanyo and determine what their best oven is and buy that. No more LG anything for me.

I bought a top of the range LG fridge and freezer combination set Inverter Linear compressor with 10 year warranty in Dec 2016. Freezer has stopped working (three years old) and when technician opened it, the condenser and tubing was very badly corroded. When he touched a tube it collapsed and visible gas squirted out. This freezer is obviously not fit for the purpose for which it was sold and is an extremely poor reflection on LG quality.

When I first got my range it was giving me problems. I contacted LG. They sent out 2 engineers and a repair specialist. It was a loose wire. Now, I have oven switch issues. They cant come fix it. I am very disappointed.

LG model LRG3081St gas oven preheats to 500 degrees when set on 350. Purchased this range from Lowes and they have been good to work with and have had their repairman to our home 2 times. The control board and temperature probe have been replaced but still over-preheats. In order to use oven I have to open door and try to manipulate the controls to keep at 350. The last repairman called LG Tech support and LG said that we will just have to wait 25-30 minutes to achieve the temp. of 350 as the oven has to settle into the right temp. Lowes appliance Dept. manager said that is ridiculous and I agree. I should not have to wait 30 minutes before using my oven. Still trying get LG to to respond--I want a refund my money. Also burners on stove top are always looking dirty and discolored.

My wife and I purchased a 26cf refrig. Water dispenser does not work properly. Repair service wants $157.00 to come out, order parts and $157.00 to come out and install. We purchased new elec. range and they did come out and replace glass in oven door. We purchased a microwave and the bottom of handle broke loose after warranty (have superglued in place). We purchased a dishwasher and the rollers on the upper rack keep breaking loose. This was all done within the last 5 years and only warranty was oven door glass. We are now in the process of replacing all appliances with a different brand and never to buy another LG product.

I bought a LG Over the oven Microwave about two years ago. It just suddenly started to burn the roof of the microwave after normal use. The is a hazard and this product should have been recalled as when I called they knew all about it. Ive been trying to work with LG Customer Support to get a service provider to fix it as they will not replace it. Its been about a month now. Very incapable Customer Support. I will never buy another LG product. And I will also tell everyone not to buy their products.

LG only allows LG-trained Technicians to repair LG appliances and when there is no LG-trained Tech in your area, youre out of luck even if the item is still under warranty. LG has the worst Customer Service Ive ever experienced... They just dont care. In our case, its a simple $30.- part for a range that I could install myself but after endless phone calls we got no help from LG. In 2018, were looking at a new washer/dryer combination and a new TV and you can bet that its not going to be LG.

Top load washing machine wt1201c - This washing machine I thought would be great. It turns out that the clothes would be self-balanced. It work for while but now I have to constantly watch it and rearrange the clothes throughout the washing process. What a pain! It takes hours to wash one load. It appears that the tub is detached from the washer and it vibrates so much and makes so much noise it is unbearable. I dislike this washer so much and I will never purchase an LG product again.

We bought all new LG appliances 2 years ago in September. We bought a fridge, a microwave, a dishwasher, a stove and all of the appliances have had some electronic problem or another and have to had to be worked on. The dishwashers electronic panel was replaced but now it does not dry. The stoves electronic brain was replaced, but it does not heat properly. The fridge has had to have its seals replaced. The microwave had to have its brain replaced but they put it in wrong and they crossed the wires while installing it and had to fix that again. We are unhappy with LG appliances and would not buy or recommend an LG product again, as they do not seem to be working properly and we did not get the support we needed to help fix these problems when they first started almost one year to the date of us purchasing them.

Years ago, I purchased matching LG Front Load Washing Machine (2233H) & Gas Dryer; cost approx. $2500. At first, my biggest issue was that the Dryer (largest capacity), could not/still cannot effectively tumble my California King sheets. As such, I still have to stop the cycle mid-way, untangle then fluff the sheets and restart the cycle! With my OLD top loading basic Whirlpool machine, I never had this problem. As for LG Washing Machine (2233H), after about a year, I developed serious and long-standing sinus issues but never thought of my washing machine being the source of the problem, until it began to smell funky and I did some online research. I found that this machine and other front loaders have issues with mold; however, I thought I was exempt from this since I always a) always keep the door open; b) frequently run the tub clean option and c) regularly clean the rubber rim!One day, I was reading an article about children, who had been admitted to the same hospital and later died; it was proven that these already ill children were given linens with mold spores on them. With already comprised immune systems, the mold spores entered these childrens sinus cavity then attacked their brains and, in turn, killed them! The laundry facility that was used by the hospital was found to have a mold problem!! So, I became more diligent with my washing machine. I took bleach and vinegar and tried to clean not just the rubber rim but further inside.Tonight, I was also fed up with the fact that bleach and softener never dispense. So, I went online and found an article stating that this part might be clogged and to take the dispenser drawer out then clean it. To my surprise, I found BLACK MOLD on the underside of the drawer as well as in the machine opening [where the drawer fits into]. It is so ingrained into the top underside of the opening that I cant get it off. I am now more alarmed about health issues that this washing machine Black Mold problem has been causing and might still be causing. So, I went online again and find that LG and other front load manufacturers have just settled class-action suits for this issue but not admitted any fault!!!! LG never sent any notice to me and the deadline has just expired. Furthermore, the settlement to each machine owner is pathetic, especially, considering 1) initial cost of these machines and 2) replacement cost for a new machine [as you will never get rid of the black mold throughout the existing machine]. Government needs to protect consumers from big corporations abuse since attorneys of class actions are the only ones who benefit.For this specific issue, people need to contact their local politicians to work on behalf of their constituents to get lemon laws passed in respect to these defective machines, which manufacturers continued to produce and sell with full knowledge of the serious potential and probable health risks to consumers [adults, seniors, children] due to exposure to common black mold formation. Manufacturers of machine models found to have black mold should be mandated to replace each of these machines with top loaders of the consumer choice.

I have this stove. It scratches easy. The middle part that you use for a griddle work for first couple months I have a microwave above it and when Im to near the panel that turns on electric oven it turns on. Very dangerous. The top range is gas. The knobs are foil, not stainless steel. The bottom is electric and the burner that heats oven melted. Had to replace it. I would never buy this LG products again.

I had my LG microwave for three years or so and my wife was cleaning it gently with Windex (to get the grease off of it since it was also a range hood), when it stopped working completely. Be aware, LG and other uncool companies are making products that cannot be cleaned. Its sort of like buying a car that cant be waxed. It pretty much makes you never want to give their lousy company a dime again. I then bought a touch strip from an appliance repair site for cheap and repaired it myself. We now keep it in the garage (its huge!), but at least we didnt lose the whole $1000 investment. There are videos on YouTube that will help you do that. However, my main point is that you should never buy LG products. I know I never will again. I wont even buy parts from them. Thats what they want you to do!

May 2018... My almost 2 year LG French door in black stainless steel stopped cooling. Find out because there was water all over the floor from the ice melting. Lost all my food from fridge and freezer. LG replaced the compressor which lasted 4 days and went out again so of course I lost more food. Had another technician come out and took apart the inside of the refrigerator and found there was a leak. He ordered the new part and LG contacted him and told him it wouldnt be in until the end of July. LG gave me option that they would pay for the remainder value of the refrigerator and deduct the years of use or I would have to keep waiting for the part. I opted to wait for the part because they were only offering me a couple hundred dollars for an almost $3,000 refrigerator. The technician knows that this is an ongoing problem that he has dealt with with many customers around MN. I finally have my refrigerator working as of July 14... Thats 2 months without. Now my worry is for how long??? Another issue is the black stainless steel finish is peeling off of the whole set (microwave, stove, dishwasher, and refrigerator). Tiny pieces are coming off in different areas. I dont know how they can get away with this???

We are doing a kitchen remodel, I purchased an LG refrigerator (dented), oven, and microwave. The microwave also had a dent so J.C. Penney discounted it. We installed it and the door scrapes horribly when it opens and closes. We called J.C. Penney whose automated service directed us to LG tech support, after about 1.5 hrs phone time they set a service call. The service tech arrived and determined the unit was irreparable, structural damage. I called LG for follow up, the operator couldnt figure out the notes, I had him read them back to me and stopped him where it stated, not repairable. I had to send pictures and a copy of the receipt that were already sent by the repair tech. After multiple hours on the phone I finally got a CNN number For a defective return. They said they will call me to arrange delivery.A week goes by and nothing. I called back and spoke with Alexander, he re-reviewed, Sorry, nothing we can do. I escalated to his supervisor, Willie who made it clear that I was bothering him and stated, I will not cover anything on this unit, go back to J.C. Penney. Now the unit is not heating correctly, waiting for the repair tech again. What a BAD!, experience. I will NEVER! buy another LG product.

Purchased a double oven model # LDG3035ST/01, within the first year the top oven kept giving a F9 and F11 code and the oven wouldn’t heat past 100 degrees-so we started only using the bottom oven which now gives us the same code. We basically only use our range for the cooktop. So disappointing and we never will buy a LG product.

Two consecutive LG Microwave ovens break down after one year in a light service environment. The 2nd was purchased to fit in the opening above the oven at my parents townhouse. A poor investment and a waste of time. I wonder how safe they are? Each microwave had an electrical failure. Thankfully there were no fires.

LG claims that their appliances are built to last, but that is definitely not true for this gas stove. After only a few years of gentle use, it is falling apart. All the knobs are cracked, loose and need to be replaced, the centre grill cracked and broke, the LED display is starting to act up, the convection oven fan is pretty much useless. Gas valves are also really touchy and can be accidentally activated by accidentally bumping them. Parts are super expensive! LG wants almost $80 per knob to replace (there are five of them) and $240 for the grill assembly -- $640 + tax just for these parts! There are no electronics or moving components to knobs and grills -- they should last forever -- but they dont. Lots of complaints on the internet about LG stove knobs. Replacement knobs look like the same junk as the originals. No improvements. I called LG customer service to ask what they mean by built to last, but nobody could really say. My family and I are really disappointed that LG makes false claims about reliability and then charges outrageous prices for parts. Appliances should be repairable - at affordable prices - not disposable. We will be getting rid of this unreliable piece of junk and buying a stove from a reputable company. Please consider other manufacturers that are committed to reliability, service and environmental responsibility. LG does not deserve our business.

Gas Range LSSG3016ST - I have owned this range only 3 months, but I am very frustrated with the moaning whistle noise that comes from the unit the entire time the oven is in use and for 15 minutes or so after the oven shuts off. I thought maybe when it was used a few times it would stop but it hasnt. It is not horribly loud but loud enough I can hear it throughout the kitchen and it really gets on my nerves. I would think for a $2000.00 oven it should be quiet. I am talking with customer service and will write another review per their response. As of this time I am not a happy camper and think this will be my last LG purchase.

I bought an electric double oven, convection on bottom, glass top. Model is LDE 4415,4413 or 4411. Anyway, I like to cook. This oven is horrible. It takes 30 minutes to boil water!! I have never had such a horrible oven to cook on. Burners are impossible to heat up, when they eventually heat up its impossible to turn them down. You cant control the temperature. Another thing I think is really odd is the oven light. My model has an 2 ovens with the convection oven on the bottom. It seems odd to me that when the oven light is on it is on in both ovens, not a big deal, just seems light a cheap design. Do not buy this product, unless you dont like to cook.

Purchased model LDE3035SB on 10/27/14. On around the 23rd of Feb (2015) I decided to do the easy clean on my upper oven (this is a double oven range) since it wast that dirty to require the self clean cycle. When it finished I had to wipe the bottom out because there was still water in the bottom. I was about to put the rack back in when I noticed something that I thought was food in the back right corner. I tried to hand clean but it would not clean. I rubbed my fingers over and felt that about a half dollar size section of the enamel was gone. Called LG and they said they would send a repair person out at our expense. We had not used this oven much because we had been gone over all the holidays and could not do much cooking in Jan. because we were having it remodeled and only did toast or baked potatoes or something simple. When the repair guy came out he told me I was pushing the rack back too far and said that LG would not cover anything like this because it was considered cosmetic. We asked if it could be repaired and he said no. We contacted LG and were told they would not do anything about it but for us not to use the any of the self cleaning cycles. If this is true and the blue enamel is only cosmetic, then why cant we use the cleaning cycles. We even went to Lowes to see if they could get something done.... they were told the same thing. Funny thing I was recently told by 2 different appliance repairmen do you know what LG really means when I was asking about my range.... It stands for Lousy Goods. It is only a little over 4 months old and I wont be able to use my self clean. When it gets to filthy, we will toss it and a new rage but not a LG. $1,300 down the drain.

LG RANGES, oven temp sensor fail x 2. This is a real issue with this range. When the Sensor fails the oven temp will climb until one your food goes into flames and glassware blows up. Or you will get a error message...by this time the oven is well past 600 degrees. Wow, I can not believe someone has not been injured due to this poor design.

My LG electric range touch pad does not always work. Most often it is when I press Bake (350 degree light comes on) and then Start.... and nothing happens!!!! I move my finger all around the area and it wont start. So then I press Clear and voila, no problem; that works just fine!!! In over two years of ownership, this has happened at least a dozen times. Eventually it will work, but there is no rhyme or reason why!!!

I purchased an LG electric range, model LRE30451SB101 in August 2007, made in April 2007. I pressed the button to preheat oven, turned to my cupboard & the oven door just shattered and cascaded to the floor in thousands of pieces. I never even touched the oven door! I called LG, out of warranty, but I said it had to be a factory defect, but they said too far out of warranty, sorry. They gave me names of repair people. What? Ill never buy LG again!

The LG microwave (MW MC7688) was purchased by me on 30.11.2008. On 21.08.2012, we went for AMC, which is from 21.08.2012 to 20.08.2013. Some of the parts were not functioning so we lodged the following complaints: RNA ** dated 19.01.2013, RNA ** dated 23.01.2013, and RNA ** dated 31.01.2013. The service technician visited and verified the oven. He confirmed that one part is to be replaced, but that part is not available as the company has stopped manufacturing that model. Subsequently, Mr. ** called on 09.02.2013, and confirmed that the model is out of stock, and that the company will pay back 15% of the purchase cost. Then we spoke to Mr. Manish ** on **. He conveyed point blank and asked us to do whatever we want, but we will get only 15% of the purchase price. The purchase price was Rs. 8,499/- and 15% comes to Rs.1,275/-; whereas, we have already paid Rs. 815/- for the AMC cost.Is it our problem that the company has stopped production? If that is the case, then why was AMC taken? We need the part to be replaced or a replacement of a new oven.

I purchased an LG gas range at our local Sears store thinking that it looked great in the photos. What a disappointment to spend over $1300 on this poorly engineered product! The control knobs cracked and became loose immediately. The customer service was a joke, just like the commercial on TV where the man (Peggy) from Siberia answers. Calls got dropped etc. New knobs with the same poor design cost $40.00 each! I did not replace them. I used glue and nylon ties to hold them on. The flames are all uneven and the metal covers are de-laminating. The knobs now are peeling from heat. I have decided not to buy any more LG products. It’s the only way to fight back obsolescence.

I purchased 3 LG appliances, and for all 3 appliances I have had problems with them almost from the start. The Icemaker does not work and drawers falling apart. The Stove, every time I use the self clean option the stove top or the oven will not work and I have to call a repair man. The Microwave oven, the numbers 1 & 2 do not work. These products are now 5 years old. The refrigerator was purchased to replace a 15 year old GE side by side that I now use in my garage for extra refrigerator space that still makes ice and all drawers are still intact.

I had the misfortune to purchase six LG appliances. In the past two years, I have had 2 repairs to my refrigerator, 2 repairs to my stove, 1 repair to my washing machine, and my microwave had to be replaced. Presently, my products are still under a warranty, however, LG Repair service have refused to come to my house, again to fix my stove. DO NOT BUY LG PRODUCTS!!!

On Sat. Oct 18, 2014, my brother went into the LG fridge to get something, when he called out to get my attention. I thought it was smoke from oven. All attempt to locate fire in the oven was lean. I opened the kitchen window to air out the smoke. A few minutes later, my son goes to the same fridge in search of something and calls out with a more assured voice, dad I think the smoke is coming from the refrigerator. Upon getting back to the fridge, I opened the fridge part. It was smoke filled. The light was out. Toward the bottom of the fridge, I discovered that the egg carton on top of the cold buckets was on fire. It was still burning. The 18 count egg carton was totally top obliterated, plus a hole ate to the bottom. Bad deal.We recorded the whole experience and took a few pictures. I called LG and spoke to a rep who seemed to be empathetic. LG decided they would have a technician contact me, but non was available for the next two weeks. The rep told us that she would call me the next day after getting to work, at about 08:30, with a possible contact. She didnt. When my wife called them, she got nothing but the run around. Two days later, I spoke with a rep who was not getting to the bottom of the issue. Then I requested to talk to a manager. The manager patched the issue over to the Executive team, who made the decision after seeing the videos and pictures, that the fire was no fault of theirs. LG never sent a technician to look at my LG refrigerator. LG said people call and complain for different reasons. Thats subject to anyones interpretation. The long and short of the story is that cold refrigerators should never burn inside. It should smother out fire, not attract it.

We bought a LG gas conventional oven (model or serial # LG LRG3095ST) from Frys on March 13 2015. We did not open the box until today march 27 2015 and found that the door of the oven got one hinge loose... that mean the door is only connected to stove by one hinge and the other side is hanging when open. And there is a big dent on the stove... We rushed back to Frys in the city of industry to exchange it or return it... but we were told they wont accept our return or exchange. The return department at frys gave us the number 1800 243 0000 to contact LG to settle the problem... so we called LG and the LG operator told us that there is nothing they can do. I felt like it is not fair to us. We paid for a brand new oven and got a defective one and no one seemed to be willing take a responsibility for that. We are stuck with a defective stove. The service was very bad. We were actually told by the manager step out of my store, the exit is that way! twice. We would like them to exchange the oven or refund my money.. Thank you very much for your kind help.

Update: LG arranged for service free of charge. The technician did a good job and its working as expected.

All of our appliances are LG. Within the last few months, all of our appliances have started to go out. First, our Dishwasher stops draining water after a wash. The buttons on our microwave stopped working, the stove not only takes forever to heat up but the stovetop burner turns back on by itself after we shut it off. Can you say dangerous! I dont know what would have happened the first time if we had not caught it. We could have all been dead. Now our refrigerator wont keep anything cold but the freezer is still working. This is so disappointing because I was so excited about all of these appliances.

I would give zero stars if I could. We bought all LG kitchen appliances less than 3 years ago. The oven and microwave are terrible. We are on our second microwave with them. I rarely use the microwave and while it was heating, it just shut off. It was most likely the circuit breaker and when that happens no reason to try to repair. We tried to buy another brand but we wanted to match and the sizes were off, so we spent another $300+ on an LG microwave and are crossing our fingers. The oven I never use because the temp is off. Its too hot and I either undercook or burn everything. Ive even tried thermometers something is off. My old oven and microwave (not LG) lasted over 10 years and I had no complaints, none! These new products are expensive and terrible.

I bought an LG Range from Best Buy in November 2018 for $1800. In February the oven broke and I have been told that it was the control panel. After 3 weeks they have sent the control panel but the LG repair guy said that we need 2 others parts. # weeks later I am still waiting for the LG repair guy to fix this oven. Its a total of 6 weeks. Meanwhile my 8 months LG dryer broke. I couldnt go with the same experience. I decided to pay out of pocket, 300$ later. The dryer broke 1 week later. I just spoke to an LG supervisor who said that she didnt get any parts order. I am literally crying... Worst customer service. Terrible appliance!

In less than two years it failed after a power outage. We replaced the tiny fuse, deliberately hidden to make repair very difficult, and installed surge protection. A year later, it no longer cools properly, either in fridge or freezer sections, underscored by its inability to make ice. It is very sad since the design itself is good... but the electrical and technical components are not worth it. Buying a new fridge this week, it will NOT be an LG. We used to have an LG microwave oven as well, it was truly odd. The child protective device prohibited basic usage by adults. We also replaced it with another brand.

I was lead to believe that my new LG Easy Clean Oven was the same as self-clean. It is absolutely awful. The Easy Clean doesnt even begin to clean the oven. I am so upset. Now I am stuck with this horrible range.

Ive had range for 18 months. When I auto cleaned the oven for the first time (dont use that often) three months ago, the F3 button started flashing about 2 hours into it but it continued to finish cycle. So then the phone calls finally staying home from work for a service repair who takes an hour to assess the range and then he needs to order the part and have it sent and then then set up another appt. but it worked. So I cleaned the lower oven 6 weeks later and the control panel shorts out again. Service is coming so well do the same thing all over again. Why have a self-cleaning oven when every time you use it, the control panel burns itself out? Is it faulty insulation?

First off, I must say that my LG appliances were great. At First. We bought a new house and all new major appliances. Now at the 5-year mark, they are breaking. No problems with broken parts except the ice dispenser (only crushed). A month ago, the stove overheated. I looked online only to find out that the stove had been recalled. A call was put in to LG and I was given an order number and told that a repair company would contact me. After 10 days, I called LG back again and I was then given the name and # of the company that was supposed to come and fix the stove. Another week goes by and I call that company to be told that I lived too far away to come fix it (about 30 miles). Another call to LG who did not believe me, so I was put on hold for almost an hour while LG called the repair company. I was then given the name of another company on July 5, that I contacted. Company # 2 said they were waiting on the part. Today is July 17. I still have no working stove. On July 15th, I came home to water all over my kitchen floor. I opened the refrigerator door to warm food and melted ice. I bypassed LG and called out a repairman on the 16th of July ($70.00) just to pull in the driveway. The repairman moved some stuff around and called it good. Today, the 17, I called him to let him know that the fan is still blowing but the temp is about 50 degrees. So now I have 2 very pretty LG appliances that do not work. Not happy at all because both items were big ticket items totaling over 4 grand. Also have an LG TV that is 2 years old, used maybe 3 times a week, that has about 5-inch black spot in the screen. I guess I would rather pay a higher electric bill every month using an older but functional item than to have to replace appliances every couple of years. Very disappointed and will not buy another LG product again.

We have only had our LG stove for 6 years and it now has a large, jagged crack across the entire top. We have not dropped anything on it and have taken very good care of it, so it had to be the heat from the burners. We also have an LG dishwasher which we have had to have repaired NUMEROUS times. AND we have an LG refrigerator that, all of the sudden, the light bulb inside wouldnt turn off and it was heating up all of our food and we had to have that repaired. I will never buy another LG product again. We bought all three at once so they would match when we moved into our house 6 years ago and we have had problems with ALL of them.

Within the first year of owning a new LG gas range, the 5 burner control knobs were breaking where the knob slides onto the shaft of the gas control mechanism. I tried repairing it myself and it worked for a while, but now they are so bad they need replacing. Why can it not be made of metal? This simple solution would solve the problem. While searching various parts replacement sites, the knobs are over $70.00 each to replace. 5 x 70 = $350.00 for knobs? Is this customer service and support after the sale? I am so disappointed in the quality of these knobs and the expense to replace them that I may replace the whole range on principle and never purchase an LG product again, of any type. What happens when I put the new knobs on and they crack and break? Another $350.00 in todays dollars for knobs? I dont think so. I have checked around and there are no replacement knobs of better quality available. LG needs to get their act together.

My LG stove worked for about 3 and a half years. Then began shutting off and not coming back on. Finally convinced 2 different repairmen to come, but they didnt fix it. Most repairmen near me wont work on LG. Parts hard to get and expensive. It wont come on now at all. Have to buy a new stove and this one is less than 4 years old!

Why the heck would I spend over $1000 with the 5-year warranty that Home Depot sold me for a machine that only lasted 90 days before a major repair happened? Its not Home Depots fault but the stores have got to start calling out these companies who are selling inferior products and charging an arm and a leg for them. I now have a repair that took 3 days for a service tech to come out, only to tell me that it will be 5 days or more before the part is in and then they will call and schedule the repair. I understand how repairs might happen but strangely, I had a Maytag that did the same thing at the 90-day mark too! It went on to have 3 other major repairs such as leaking all over my floor and ruining the wood (was a slow leak I could not see because it was under the machine), control panel stopped working at 90 days, would not clean dishes and the final straw was another control panel replacement. All under 1 year. So I got HD to take it back and give me a new machine and guess what I picked out??? LG... big mistake. I did not buy a machine like this to have no working dishwasher after 90 days. I will never buy another LG product. I guess customer retention is not important to this company!

I bought the whole LG kitchen appliances set for my $20000 new remodeled kitchen 11/2018. By 9/2019, 10 months later, my stovetop looked white from decoloration. I called, they send someone and at 10 months, they called it wear and tear, say WHAT?. My last stove last me 12 yrs and still had a perfect black top. Under warranty, they did not change it. So I ended with a brand new kitchen and all discolored new stove. On 03/2020, 16 months from purchased, the double top burner stopped working and now I am going to have to pay for the repair of the burner, either keep my cooktop all whitish or replace it on 18 months $800 new!!!! LG range. I might just have to kicked it to the curb, count my losses, cry a little and buy AMERICAN. Customer services just keep saying I didnt buy the 5 year warranty. Im very disappointed and I see no end to this.

Eight years ago, I purchased an LG Tromm washer and dryer. I have been very satisfied with my purchase until 9 days ago when the thermal coupler went bad in the dryer, and I have now been waiting for 6 days to have that part replaced. I cannot fault the repair service I am using in my area. They are as frustrated as I am. They, too, are waiting on the part. So here is what I learned...I have had the dryer for 8 years and it performed well and I am pleased with the product; however, what I am not pleased with is that when a repair is needed, there are not any US parts manufacturers for LG. So if the part is not available in the US warehouse, you must wait for them to get the part in, which is the situation I am in at this time. Buyer, beware. The LG appliances are top end and perform well, however, if they need service, you might be better off to buy an American made product by Samsung (i.e. Whirlpool). At least, when those popped together plastic parts break, they are manufactured in the US and you wont have to wait for 7 days! I also own an LG refrigerator, dishwasher, stove and as I said, a washer...Because of my experience with my dryer, I have added to my nightly prayers that they dont need repair because this is past ridiculous. If I would have known that the appliances couldnt be repaired in a timely manner, I would have probably purchased a less well made and certainly cheaper appliance!

I purchase an LG over the range microwave MEZ239996701 3 years ago from Home Depot. It was over $600 with installation. A year after installing it stopped heating. I called LG and was told it was no longer under warranty and they couldnt help me. I unplugged it and lo & behold it began heating again. This happened many times over the next few months and finally in May of this year it stopped working completely. What a disappointment this has been. Never again will I purchase an LG product. Their customer service and warranty really stinks.

What a disappointment!! A few years back my husband and I purchased new LG appliances for the kitchen and also a washer and dryer - all LG products. Paid a PREMIUM price - all the bells and whistles. From day one there has been nothing but headaches with every item we purchased. From the interior finish in the oven flaking (LG and Home Depot would do NOTHING to help us. We had to purchase new range!!), to the microwave falling apart, the drying faulting out and now this horrible washing machine!! Between the mold this machine creates (yes, I leave everything open and wipe it down after each load), not always working correctly (gets confused...) now the drain motor needs to be replaced which has been estimated at $300 parts and labor!!! This is ridiculous!!! What a piece of junk and SHAME on LG and HOME DEPOT for not producing/selling reputable products and standing behind those products!! As you all know, these items are not cheap!

On 10/2008, I purchased an LG LRE30453ST/01 ceramic glass top electric range from Home Depot. On 7/2009, my husband instructed my oldest son to turn on the stove in preparation of us being 5 minutes away. He placed a pot on the stove on the largest eye and set the stove for 3.5 with a little grease inside the pan. My son said that as soon as he did what was instructed and sat down on the couch when he noticed immediate smoke coming from the pot. He looked inside the pan and noticed a ring of fire inside the pan that began to escalate fairly quickly and evacuated himself and my youngest daughter out of the home for their protection. Within five minutes of giving him these instructions we received a call back from him stating that the kitchen was on fire. Fire department came but the fire self-extinguished itself before they were able to take action. The fire caused 8k worth of damage with us paying a 1K deductible. It damaged the cabinets above the stove, the microwave above the stone, and the stove itself which sustained the most damage. The pot was actually not destroyed, but the stove was. The insurance company had no clue how this escalated so quickly so therefore the pot had masked the true natural cause of the fire which was the stove itself. The stove was replaced with the exact same model stove in 2009 and in 4/2014, while I was cooking on the largest eye once again with a cast iron skillet, the bottom of the skillet began to smoke from underneath set with a temperature of 3.5. I noticed the extreme heat coming from the largest eye and attempted to turn it off with no response from the stove to reduce the heat even though the stove read H5 which means a warm status. The heat was so extreme that the other eyes started to read as H5 and they werent even on. The extreme heat from the largest eye also prompted the microwave vent to come on by itself. My kids and myself started to get nervous and tried to power down the stove by turning off the circuit breaker with no response so we had to unplug the stove from the wall. We waited about 5 minutes and attempted to replug the stove and the largest eye came on immediately, flashing red several times, sending out extreme heat so we decided to keep it unplugged. I called LG the next day to find out that a recall was issued in 2012 for my model number. I was completely taken back. The recall stated The burners on the electric ranges can fail to turn off after being switched off or the temperature setting can increase unexpectedly during use, posing burn and fire hazards to consumers. What else do you need? I asked why I was not notified and they said it was on TV and because I did not register the product, I didnt get notified by mail. Im a working professional mom of three, really! I cant believe they said that. They offered to repair the stove I currently have in my home and offered apologies for the fire in 2009. Is there no recourse or responsibility of the manufacturer for damages that occurred to homeowners before the recall. How can this be right. LG is claiming statute of limitations is 3 years but what about the fact that a recall was not issued until 2012. How was my insurance supposed to know that their product was defective when there was no recall in place. How is the consumer supposed to be protected in a case like this. Im not asking for the 8k that my insurance paid out but at least take responsibility for the deductible I had to pay for your fire hazardous product I placed in my home that nearly killed my kids. How can the statute of limitations be set for 3 years when the defect is not found until the recall is issued? PS: I have documentation of everything.

I bought my LG washer, model #WM2016CW, on 5/17/2008. I have noticed all along that the clothes have this odor to them and then it transfers to the dryer but I kept doing the cleaning cycle and it worked for about a week then back to that smell. I tried every HE detergent I could find but the same results. But today was a whole new problem. I put the laundry in and went about doing my cleaning. I went down to the laundry room to change the clothes into the dryer and there was a mess on the floor; it was glass. I thought maybe a light broke but this was thick clear glass. I could not believe what I saw. The glass front of the washer burst into pieces and I had chunks of glass everywhere. The strange thing is that the washer had finished its cycle and the clothes were all done so this must have happened after the clothes finished. There was not a drop of water anywhere. I am still in shock that this happened but with LG anything can happen. I am told I will have to pay for a service man plus parts and LG will not give me any answers. They told me to call Sears, the place where I purchased it, and go through them. Sears gave me the runaround also. They told me that I would have to pay $75 just for a person to come out to look at it and then it could cost up to $350 depending on the cause. The whole door may have to be replaced and they have to try to find the cause which it sounds like they dont have a clue. So the washer is sitting in the laundry room and I am out looking for a new washer. I do not trust this washer at all after the explosion. I am writing my Attorney General and letting him know about this and many other things about LG products. I also own an LG gas stove. It is almost two years old and I have had LG people replacing the glass window. This has been ongoing since I bought the stove. There is a leak in the glass oven door and it just keeps fogging up and food particles get in between the glass door and oven door. What a piece of junk that cost me $1100. LG refuses to do anything about it so my husband and I keep taking the glass off and cleaning it and it is not an easy thing to do. I will never buy another LG product and I will tell everyone I know not to buy LG. They sent one guy over and he put the glass back wrong. All I can say is that LG is getting a bad reputation and if they dont get it right, then they will soon be out of business. I just finished reading 800 reviews of LG ovens and they were not good at all; most of them real bad. What is wrong with the LG company? Are they that stupid not to see what people are saying about their product? I will try to find a new washer made in the good old USA.

We purchased this refrigerator (LG Top Freezer Refrigerator Model # LTC22350 SS100) less than 2 years ago and have been extremely disappointed with its quality from the beginning. We also have an LG cook-top stove and my wife is ready to toss both of them. The refrigerator has plastic drawer runner tracks that are paper-thin and not very durable at all. The stove had to have the touch control panel replaced in the first year. Also, the oven temperature cannot be maintained and must be regularly changed or regulated. We will not buy any more LG products. We just recently bought a new TV and guess what brand it was not?