We purchased refrigerator, microwave, range on August of 2011. Each of the above appliance has had more than two repairs done in the course of 4 years. I contacted LG and also the BBB. LG will only offer an extended warranty, but refuses to say for how long. I have had the same washer and dryer for over ten years and never had a repair done to them. My Kenmore refrigerator was over 20 years old and worked, but I decided to remodel and get new appliance. Will never ever buy LG again. They do not stand behind their products and they only give you the run around. An appliance should not have to be repaired this many time. I believe all three items are cheaply made and will continue to give me problems even after the warranty runs out.

My husband and I purchased an LG appliance package from Best Buy (about $5k) when we bought our new house in May 2018. It included a refrigerator, stove, microwave and dishwasher. In March 2020 while self-isolating during the Coronavirus pandemic our refrigerator compressor went out, resulting in the loss of around $250 worth of food. This is bad enough, but it happened with a food shortage going on because of the Coronavirus panic-buying that is happening everywhere. We had to wait 3 days before we could get a repairman out to us. Thankfully he had a compressor; it was under warranty, and was successfully replaced. The fact that LG KNEW that they had faulty compressors in their refrigerators, and that neither Best Buy nor LG contacted us to notify us of this defect is really a problem. We are out the $150 that it cost for the repairman, as well as the cost of the food we lost. I will never buy another LG product since it appears that they dont care about the consumers, only about their bottom line. If youre thinking about buying an LG appliance, DO YOUR RESEARCH FIRST and read reviews.

At just under three years of being in service this model (31925ST) requires significant repairs that are of course not covered by warranty. I have utilized the poorly written troubleshooting guide with no remedy. This refrigerator sounds as though a helicopter is running in my kitchen! I guess I should not be surprised. I also purchased a dishwasher from LG and a range from LG at the same time - all have had issues that are dismissed as cosmetic items like the stove knobs melting, the plastic calibration strip off or the dishwasher rack that does not remain in position. I will go back to GE! The stainless steel on LG is so thin that by looking at it wrong it seems to dent!

We were so happy with our side by side refrigerator. Until after 3-1/2 years after purchase it stopped cooling. My old cheap fridge that it replaced lasted 17.5 years. I purchased this more expensive refrigerator as I thought LG was a good brand (also bought a stove & TV by them). We tried the diagnostics available through the SmartThinQ app, and it says there is nothing wrong with it. Upon researching the problem, looks like there is a class action suit against LG due to faulty compressors failing after 3 years, which they claim LG knew about, but kept selling these. Now I am out a freezer full of meat and have an expensive repair. I looked at appliance repairmen from the LG site, and the two closest to me are based out of a home and an apartment. Seemed a bit sketchy. Also found that LG replaces the condensers with the same faulty condenser, so I looked elsewhere for a professional repair company. Very disappointed in LG as I had been a happy customer up until now.

Initially the LG double oven and 5 burner stove top looked amazing. It did just what we wanted it to do during the holidays. The super boiler burner is great. The double oven did everything we needed for the holiday dinners. The only problem is the burners turn on (Gas) with the least amount of pressure on the knobs. Other reviews have express the same danger and LG does not have a fix according to other reviews. I went to my local hardware store and bought springs that I cut to length and placed them behind the knobs to provide the need for more pressure to activate the ignition. Its a matter of time before clothing or other items get caught on fire. Especially with the Super Boiler burner.

It was a beautiful range in the store however, once it was in my home, the hell began. I purchased the LRE3075 stainless steel convection range at the Boynton Beach Home Depot on November 12, 2009 and got the extended warranty.Eight months in, the front large burner melted then began melting the underside of the cook top. I got it replaced under LG warranty. Another 6 months in, the same thing happened again, only this time the burner was on and could not be turned off. I had to plug the range out for it to go off. The top and the circuit board were replaced. On February 12, 2012, the same exact burner came on by itself destroying dinner. The saving grace was the smoke detector. Once again, the control panel did not respond. I had to turn of the breaker to the stove.Even after the stove cooled down and the breaker was turned on, the control panel did not respond. I am totally scared for my familys safety with this stove. It finally responded after several attempts. I have to turn off the breaker after each use just as a precaution. What about the warranty, you ask? Talk about the royal runaround. LG denies there is a problem with the stove and wont replace the it. Home Depot wont take it back since LG should be the one who covers it.The extended warranty company will only replace the circuit board but the glass top is at LG s discretion. Today is March 15, 2012 and the stove still has not been repaired as yet even with the extended warranty. The LG dishwasher purchased at the same time has had the motor replaced because it burnt out. I would not recommend any LG product my worst enemy. I will be purchasing new stove ASAP. Needless to say, it will not be LG.

We purchased an LG WT4970CW washing machine in August 2014 from Best Buy. Shortly after using it, I noticed some of laundry would be dry on top, especially sheets. Sheets would be pulled tightly across top of drum and be completely dry - obviously were not touched by water and detergent. Then, on subsequent loads, the machine kept giving error message: UE which means the load is out of balance. Machine shuts off in middle of cycle and you have to open the lid, pull the laundry out and rearrange it, close lid and machine turns on again. However, during one load, this happened up to six times and it took me four hours to complete one load of laundry. I dont stand by the machine while it is doing its job, so when I would expect the laundry to be done, I would go to my basement only to see the UE displayed which meant it wasnt finished.I had a repair person come to my home last week (10/2018). He called and spoke with an LG technical support person. He explained the problem and was told I was doing the laundry incorrectly. The LG agent told him I have to wash only like items at one time. In other words, if I have a load of jeans, tee shirts, polo shirts, mens underwear, socks, I need to sort the clothes and wash the jeans separate from the shirts, separate from the underwear and socks!!! The machine goes out of balance almost every time I wash two bath towels, one hand towel, and one washcloth along with a nightgown and some underwear. The LG agent said I should only be washing towels (up to six bath towels) at one time and nothing else. This is not how REALITY works! It would take me a full day to do the equivalent of two loads of laundry. It would also defeat the purpose of the water-conserving feature of these new machines. I would need to do six tiny loads of laundry in place of my normal two loads. Also, I do not have enough clothing to wait until I have a full load of just underwear so it is a normal-sized load. I dont even have enough pants and shirts to wait until I have a full load of just pants to wash. This machine is only 4-1/2 years old and I have to replace it. I also bought the extended warranty, but was only offered a one-year extension for parts only. Of course, the warranty expired in August 2016.The repair person said there were no parts to replace or would make sense to replace, because the cost of the repair would be almost the cost of a new machine with no guarantee it would fix the problem. He told me my complaints are very common complaints he has heard over and over from his customers regarding their LG machines. The repairperson highly recommended I buy a Speed Queen TR7000 which works almost the same way my 35-year-old Maytag washer worked and it comes with a seven-year materials and labor warranty. Cant wait to give the LG machine the heave-ho and get the Speed Queen machine! I will never buy ANY LG product as long as I live.

LG smooth cooktop is kind of hard to keep clean looking. The mist self clean oven doesnt really work as it should. You arent supposed to use harsh chemicals in the oven. Just just with water and turn in the oven clean mode. It doesnt do anything much to remove baked on food. Other than that, the quick boil mode is great and it heats pretty evenly.

We purchased our new refrigerator along with an LG stove and microwave when we moved into our new home in 2016. Part of our decision was based on the experience we already had with our LG washer and dryer. Here we are now fighting issues with a refrigerator that should easily last 10+ years. If we had known previously about the compressor issues we would not have purchased this brand. Where are the lemon laws for refrigerators?Issue started with water on the floor and at first we thought the in-door ice maker was failing (more on this later), then two days later we noticed that ice cream was soft in the freezer and then a day later no cooling at all (by the way - all of this in the middle of COVID-19 quarantine and trying to make sure we had enough groceries on hand). It took approximately 1 1/2 weeks to get service on site for repair. The technician replaced the compressor and stated that the refrigerator would now run louder. Well, it was so loud we couldnt hear our tv in the next room without turning up the volume to almost maximum level.I pulled the refrigerator out and found that one of the copper tubes from the compressor was vibrating and rubbing on the rear cover. Called for service again to fix the noise issue. When he checked the refrigerator, he stated that he could find nothing wrong; however, he did release some of the coolant because he thought the compressor may have been overcharged and overheating. This seems to have resolved the noise issue.The in-door ice maker - noticed that after the compressor failed we now have water dripping intermittently out of the left hand door (the door with the ice maker). I mentioned this to service tech during his return visit and he said it was probably because I was leaving the door open too long and there was not enough cold air for the ice maker compartment. Ive had the refrigerator for not quite 4 years and never had this issue before - I dont think Ive changed how I use my refrigerator. This issue has not been resolved. We question how long the new compressor will last (4 years?). How much more electricity is the refrigerator using now as compared to before - seems to run a lot more now.

Purchased an LG microwave oven (over the range) model LMV1813S ...installed it 3 days before Thanksgiving 2014. On Christmas morning (1 month later) it stopped heating. Certified LG service repaired it yesterday with a brand new computer board and keypad (just to be safe). Worked once and then stopped again. LG will not send a new unit. Says the repair guy must come fix it again and again until he determines it is a lemon.....its brand new, 2 months old.

This range is easy to clean, with lots of range top room, bakes and roasts really well. The large front burner heats a teapot of water in minutes and the simmer burner is a great feature. The control panel is easy to use and read. Overall, this is a great stove.

I was remodeling my kitchen and bought a brand new range and an over the range microwave, delivered 12/2018, installed in Feb 2019 due to kitchen not being ready. When started using it I noticed some white spots or discoloration on the stainless steel front of the range. As the range worked fine I did not immediately call CS to see if anything can be done about this issue. Then the microwave stop working so I called CS and told them about both appliances and they scheduled a time to come out for the MW but told me they would be get back with me about the range which they never did after a week. When the guys came out to look at the MW I showed them the spots and they tried cleaning them as well. They said Id have to call back in as nothing was scheduled for the range just the MW. They even confirmed that the front face of the range could be replaced a simple fix. I called the next Monday to ask about this again and the first guy told me from what he could see, from a photo I had sent in the first time, it was nothing that can be done about it. So I ask why he thought that from looking at a photo, he said he would get me over to a supervisor. After being on hold for 20 minutes a guy got on the phone and told me that if I would have called as soon as I noticed the spots that they could have replaced it based on a defect but since I waited that there was nothing they could do about it. He said it might be a chemical reaction but I told him Ive only used what was recommended for me to use. I asked them if they could replace the front piece and he said no that because I waited that there was nothing they could do about it. Yes I waited until the MW stop working before I called because the range was working fine. I know that if CS wanted to help and replace one piece that they could have but they punished me for waiting, its not as if I was asking for a brand new range. Ive already have had a few people ask me what LG did about taking care of the range and now I can let them know and everyone know that they chose not to do anything because I was busy and didnt call right away. I will never buy LG again!!!

This is a letter I sent to the President and CEO of the Co. I am writing in regards to a repair problem Im having with my LG refrigerator model #LFX31025ST. At the beginning of May 2017 I noticed that it was not cooling properly and making a strange sound. Within a few days the temperature was well above normal range 45 degrees plus and continued to rise in the both the refrigerator and freezer. At that point I made a call to LG, (May 8) and was told my extended warranty was expired but I was still covered with my manufacturer warranty for the compressor. I then purchased a warranty from Assurance as suggested by LG customer service for the cost of $358. Had an appointment set up, then waited 16 days for the first appt.The first technician that came out said it was the condenser and he needed to order a part. (Service date May 19.) The second tech came out on (service date June 5) to install condenser and said the compressor was bad as well and that apparently the first tech missed it. He then proceeded to order parts but never bothered to call when they came in, until I called 4 or 5 times to inquire. My next service date was on June 21. Repairs made, but still did not cool! He also made a total of 3 cuts to my new kitchen floor which I have pictures of and never mentioned it to us! We didnt notice until the Authorized LG Tech saw upon pulling out the fridge for the 3rd repair.Our next service date was June 27, but the tech was a no-show. Called LG and they apologized and said it was their fault for not confirming. At that time I was set up for another appt. on July 5. When they didnt show again I was told by LG that when they called G&A Appliance (the co. that had been servicing us) G&A stated there was nothing more they could do. I still dont understand why they would make me wait another 8 days before saying something. So LG set me up with a Authorized Service Tech who came out on July 19. He examined the fridge and found the subsequent work to be inferior and not complete. More parts needed to be ordered and installed.Next repair date July 25, work was done, system seemed to be cooling before tech left. Was advised not to put anything in it for a couple days just to be sure. Over the next 48 hrs the fridge got down to a temp of 45 but no lower and the freezer got to 20 but no lower. Called LG back to sched. tech to come back out and was told there was no openings. I asked to speak with a supervisor and got a nice woman named Brenda, who said she was putting me on a anytime/anyday timeframe. She was also marking it as a reclaim.Waited 6 days and never heard from anyone so called back on Aug 2 and spoke to Jewel who said I was on the sched. for Aug 8. Well Aug 8th arrived and no service tech!!! Called and spoke to Jason this time and was told I needed to sched. my appt. through Assurant because my original warranty was up. Well my compressor is warrantied for 10 yrs so no, my warranty is not up and the repairs thus far have not worked. Well I complied and called Assurant and was told they have no available appointments... Really?? He said to call back in a few days to see if theres an opening. I have never heard of such a thing.So in summary Ive been without my refrigerator for over 3 months with apparently no fix in sight. Spent countless hours, yes HOURS on the phone explaining my problem and setting up appts. I bought my LG refrigerator only 5 yrs ago along with a stove, microwave, and dishwasher all LG. The fact that the fridge had a 10 yr compressor warranty was a big part of our decision to purchase, not mention the roomy interior as opposed to other manufacturers models and the excellent LED lighting! At this time Im asking for a replacement or refund of this product which you have been unable to repair under the warranty. I feel that I have been more than patient in this matter. I really cant continue to live out of a cooler. I appreciate you taking the time to read my email, I look forward to speaking with someone to resolve this matter.

Purchased LG stainless steel fridge, stove, microwave and dishwasher 4 years ago. We have had nothing but problems with all but the microwave within months of owning them. LG was very difficult to deal with for warranty and repairs as only 1 company in our province will fix LG! And that company was not very professional or accountable with the repairs. We went months without the use of our appliances as a result and LG never compensated us for these major disruptions in our lives! And not to mention all the time missed off work to meet the repair people and there were many appointments. I have since looked on the internet about other peoples experiences with LG and there are so many similar stories of terrible products and terrible service. Never will I buy another LG product again. I always bought Kenmore before and had no problems.

Purchased OTC convection oven and I am on the second one with issues. This one comes up with codes F1 after 1st use. 1st unit did not operate at all. Today is 12/29/2016. I am now awaiting a repair response from LG. I will not buy another LG product.

We bought our LG refrigerator and stove. It has a stainless steel kind of finish on it. We have had several stainless steel stoves and refrigerators. None of them had a bad cheap finish as this new one. What kind of horrible finish is this? When we get a glass of water and some water leaks down on the finish, you can see it and it doesnt come off. We have tried all sorts of products made for stainless finishes. Nothing seems to work. If you have a nice kitchen and you want some appliances that look good and clean, never buy one that has this finish. It makes our kitchen look unkept. The appliance is good except for the finish. And I see this and am saddened that they make a good product, and put a cheap finish on the appliance. I have extended warranty, but the warranty doesnt cover a bad finish.

Model LRE3023ST the bottom drawer pull out is difficult and dangerous to your hands. You can easily be badly hurt when trying to pull out the bottom drawer to clean underneath the stove or if something falls behind. This bottom drawer is so difficult to pull out, it should NEVER EVER be used. This model should be recalled.

We have had ours for almost a year. These LG stoves that have knobs on the front seem like a great idea. EXCEPT when you cook and bump into these stoves, the buttons turn on. We have had two near fires in kitchen had someone NOT been home and these knobs got bumped before we left we would have come home to a major house fire. We have tracked the knobs for 5 months since the first two incidences and today after last night, I am junking this new oven and buying a safer one-too dangerous to give away. NO it wont be an LG. I have read that they dont do much in fixing the problems. But I will contact where I purchased the stove and let them know of the dangerous stove they are selling.

I have an LG electric stove. THE OVEN HAS NEVER WORKED WELL. Ive had it serviced several times. The digital portion and a sensor was replaced with new less than a month ago and it still does not work. Im trying to roast some Brussels sprouts at 425 and it has been heating up for over an hour and is only up to 350. Dont buy this brand unless you want to spend a whole lot of time in the kitchen and get to know the repairman real well.

We purchased an LG side-by-side refrigerator in 2011. The model was on sale. I wish I had seen the negative reviews here before purchasing! The ice maker often sticks (the water position). In the cube position we most often get crushed ice and few cubes. I find access to the on/off switch for the ice maker very inconvenient; a drawer - on which we keep ice cream containers - must be removed to reach the switch.. an awkward arrangement. And if we remove the ice drawer, getting the metal rod that protrudes from the back into the correct place can be difficult. Our experience hasnt been nearly as bad as many listed here, but I definitely would not recommend the LG to anyone.

I bought this LG gas range last November at Home Depot. (And they knew nothing at all about the flaws in the range.) To begin, there was a problem with the gas not turning on quickly enough, causing some gas to leak out, and a repairman came and fixed it. It required a part that had to be ordered, and I couldn’t use the range for a few days. But there are two other big problems I have had. First, the easy clean feature. It doesn’t work. At all. And it is a pain to use anyway—filling the indented compartment in the bottom of the oven! Doesn’t do anything, and then you have to extract the water by hand from the oven floor. They say not to use oven cleaners, etc. as it can ruin the oven walls. Which leaves no real choices. A man who came to put in a new dishwasher told me I could use something like Soft Scrub. I haven’t tried it yet. I am 73 years old, and I am too old to have to get on my hands and knees and clean an oven.Second problem: when the oven is on, air blows out from the oven, but instead of coming out the front, it comes out the back. The air flow is directed toward the burners and usually blows them out. If you don’t stay right with it, you have a major gas leak problem. I have had to put up barriers in front of the air flow vents to keep this from happening. I would never walk away from the stove if I use the oven and cook on the burners at the same time. This might be the worst appliance I have ever purchased. I would never ever buy another lg appliance. The leaking gas is a major safety concern. The company had to know the easy clean feature doesn’t work. And when I told the repairman this, he said maybe I should have done better research before I purchased it. Wonderful customer service. I would like to give no stars...

Purchased stove LRG3097ST/00 in 2011/2012 at Sears. Stove broiler began coming on automatically at odd times (6pm, 1am, 3am, 7pm, etc..) some 6 weeks ago. Since then, we had the warranty servicer out to repair four (4) times. Twice had parts shipped in. The last time, the parts arrived damaged. What a mess. Stove sits unplugged from electrical outlet and gas valve shut off. Thank goodness, I had the forethought of purchasing an extended warranty on this new brand.This past Friday, we received some type of authorization (number) to purchase a replacement stove. I have been reading reviews and will not pick LG, and Kenmores will be carefully scrutinized for quality. Still have an LG refrigerator bought the same time, so waiting to see what happens with it in the coming months. Already having door closure issues. Will not buy anything made in Mexico.

Our less than a year old LG Refrigerator LG LFX25974ST we bought from Best Buy (along with an LG double oven and LG dishwasher...) was a beauty when we looked at it in the store. It fit well with our theme, loved the stainless steel, specs, etc. Less than a year now, we opened the freezer to find all of our frozen food warm/melted and fridge warm. Some food spoiled, some we saved by running to the local gas station for ice.Called LG Appliance support, they said there was nothing they could do but send a technician. This happened on a Friday morning that we discovered the problem. Earliest a technician could come out is on Monday. Ugh, but okay, (by the way, ice isnt cheap) well live until Monday out of coolers, though completely not ideal and we had to go out of town Saturday, so we hoped to God the food would stay cool over the weekend if we packed it good enough. It survived, mostly. A lot of things we just threw out because we couldnt tell how long it had been warm for and didnt want to get sick.So Monday arrives, and the local company they sent out does not have the capability to fix/replace the Linear Compressor that is shot. (Our 1 yr warranty expires in 30 days, but luckily the compressor has a 10 yr warranty, some relief.) Our fear now is what if something else goes wrong on the fridge or the other two appliances we spent over $4k on at Best Buy! Thats a lot of money! We would have been better off buying a $500 refrigerator with a classic design and compressor that would last 20 years without issues. They sure saw us coming.So now, LG Appliances calls me back to say what the local tech already said-- they couldnt fix it so they need to find someone else that may or may not be able to do the work. The earliest is Thursday -- that will be 7 days without a refrigerator I paid an awful lot of money for and food wasted. They of course dont pay for any lost food, youre on your own there, but thats easily another $150-$200 worth.Though I bought the set from Best Buy - I dont blame them because its not their warranty, its LG Appliances -- who never offered an apology - not once - on any of the calls to them. I was cordial with them, thinking they would show a little more empathy for their customer -- they were not sincere or showed any signs they cared about their customer. I am so disappointed in this purchase it isnt even funny and I will never buy ANYthing LG again -- not appliances, not electronics, NADA! They should be ashamed of themselves for selling expensive JUNK.

Takes all day to do laundry. Goes off balance all the time no matter how I separate and arrange things. This summer will look for another brand.

So disappointed in this product and customer service! My husband and I built a house in 2017. Bought all of our appliances range, microwave, dishwasher and refrigerator all in a bundle from Lowe’s in Bedford, IN. So elated about having a new house with all new appliances! My elation quickly turned in to total frustration! Only after 14 months of use the compressor went out. Let me repeat that AFTER 14 MONTHS! After several phone calls to the store, the customer info center the Lowe’s Extended Protection number. No one I spoke with could give us the same answers to any of our questions. It took weeks to get a service rep to even look at it and when he finally arrives and determined the compressor was bad he had no replacement with him. Had to be ordered which took awhile to arrive, a few more weeks before they could come back to install the new one. Only after cancelling and having to reschedule that appointment in which I had to miss work to be available to let him in to service the refrigerator. A loaner was offered at one point in time but I was told that could take a week to deliver not knowing that the replacement part would not be available on the first visit I declined. Was also told by one representative that we could just replace the refrigerator then only to be told by another that was not the case. I wrote down all the names of every one I spoke with and even had each one send me our dictated conversation in e-mail. They would not stand by their word. Never could I get a manager on the phone. Was always told that Customer Service does not have one. Most call centers operate off of a 3 tier system so I found it hard to believe that one. It took a total of 12 weeks to have the issue fixed Missed days at work, food loss, all the phone calls and time spent talking on the phone and getting no real answers.Was told at one point we could use a local repair man and the Extended Protection Plan that we purchased would cover the cost only to be told by someone else that it would NOT and if we chose that route it would void the EPP all together. Could had it fixed in 2 days as opposed to 12 weeks. The whole reason I am writing this review today is because after going through all of this our freezer isn’t defrosting correctly and therefore the ice maker isn’t working, the food in the freezer is barely frozen. The temp is set on minus 4 but the thermometer has placed on the inside barely reads 32 degrees. Here we go again!!!! So disheartening to spend so much money that you work so hard for on a product and to be so disappointed by it and the customer service that you have to deal with. LG 26.1 cu ft Side by Side Refrigerator with ice maker and Door within Door Black Stainless Steel Item # 708951 Model # LSXS 26386D.

I purchased the LG range from ABC Warehouse and the glass cracked and I called automatic. They say I abused my range and the warranty is no longer good. If they would explain warranty on a heated glass top better I wouldnt purchase a $900.00 stove that only lasted for 5 months. So I called LG, they couldnt help. So the extended warranty had me take out isnt any good either. I had a Sears ceramic top 15 yrs. and it never cracked.

I had a new home built and wanted a double oven. The builder only supplied Frigidaire and Frigidaire did not have a double oven. I ended up buying LG refrigerator dishwasher microwave and stove and they are all excellent in the stainless and I love them! The inside of the oven is blue and it is gorgeous!!

When looking for a new stove the salespeople at Lowes raved about LG. We looked for reviews and they were all positive. I bought this stove in September 2017. It has multiple times turned the gas on with no flame. The knob must have been bumped. The last time the gas had run so long that we had to open windows and doors for hours in the winter to get rid of the smell. Im afraid that my family is going to die from carbon monoxide poisoning! How can this not be recalled by the government must less LG themselves. Are they waiting for someone to die in a fire or from poisoning??? A LG repair person came and replaced the metal pieces the knobs are on. While he was doing that the gas turned on!!!. It still seems like the knobs turn VERY easily! Will never buy LG again!!

Purchased a LG electric range, dishwasher and refrigerator and microwave. My wife and I decided this would be a present for both of us for our 25th wedding anniversary. We decided to get the top of the line stove with the convection stove, black glass top self cleaning range. The oven was blue inside and all the appliances were stainless steel. Within a few months we used the self cleaning feature on the oven and afterwards, the stove digital display showed an error and nothing worked. We called and after a several weeks, we had a service person come and repair the oven. It seemed that an electrical component had burned out. We again after a month or so used the self clean feature and once again display showed an error and once again waited for a repair. The second repairman told it this the same electrical component had burned out. He informed us that it was an LG design flaw which vented the 500 plus degree cleaning temperature vented partially on the circuit board burning it out. He said to avoid this, to not use the self cleaning feature. So this top of the line self cleaning oven had to be hand scraped clean. We have now noticed that the outer door on the oven is starting to fall off. The inner door is in place and the only thing holding the outer door on right now is the handle. Why of course we are out of warranty and now do we pay outrageous service call fees and parts or let it fall the rest of the way apart and trash it? The refrigerator shelves are flimsy and several have cracks and it takes, if you dont use it, approximately 4 days for the ice bin to fill. Its too bad that you can spend a great deal of money on a product and have problems with it several months after making the purchase. My wife is a Real Estate Broker and will make sure no new or homeowners needing appliance to steer clear of LG products.

Purchased thru JC Penney Sept 2017 and bought extended warranty. Freezer began accumulating snowy frost and gaskets molding around French doors. Contacted LG and service thru A&E quickly arranged. Took 3 visits due to wrong parts shipped but I was pleased and wrote positive review. Then after a couple of days, same snow reappeared and freezer drawer stuck. A&E came again after hours (did not go thru LG--I had his cell and called) and heated drawer to unstick. By 11 pm same day, drawer stuck again. Called LG, scheduled another call. This time man said middle hinge piece between doors needed replacing so ordered, waited, another call to install. Same problem recurred. Called LG in tears, asked about replacement or lemon policy and was told LG needed details from repairman so I waited over a week, heard nothing, called LG again and there was nothing to indicate that LG was supposed to do anything so I had wasted another week and 1/2. I was EXTREMELY upset and LG agreed to send a repairman from another company so a man from Keiser came and said the entire freezer drawer (not the inside but the whole thing) was out of alignment or something and he adjusted. It has been a couple of weeks and so far so good. We have LG washer and dryer set and were very happy with the quality which is why we purchased the refridge but dealing with LG, trying to understand the heavy accented folks on the phone, not following thru, making me feel desperate AND the mere fact that the fridge had such issues after less than 2 years has completely shaken the confidence I once felt.

I purchased an LG electric range, model LRE30451SB101 in August 2007, made in April 2007. I pressed the button to preheat oven, turned to my cupboard & the oven door just shattered and cascaded to the floor in thousands of pieces. I never even touched the oven door! I called LG, out of warranty, but I said it had to be a factory defect, but they said too far out of warranty, sorry. They gave me names of repair people. What? Ill never buy LG again!

LG has caused a SAFETY HAZARD and is doing NOTHING about it! Following is a timeline of the frustrating and DANGEROUS situation we have gone through with LG in their customer service process. March 18, 2018 - We smelled gas from coming from our 8-month-old LG gas range, which we purchased in June 2017 and is still under warranty. We contacted our local energy provider, CenterPoint Energy. A technician immediately came out. He found gas and carbon monoxide leaking from our gas range and flagged it for leaks.March 23 - After spending hours on the phone with LG customer service, we were finally able to get an LG technician to our house, even though our gas range should have been IMMEDIATELY RETURNED as a FIRE HAZARD. When the LG tech showed up, his device did not even have a carbon monoxide detector on it! He declared there were no gas leaks, even though four people in the house smelled an odor so strong it was causing me headaches and making me dizzy.April 10 - After more lengthy phone calls to LG customer service, we finally got a 2nd LG service technician to come out. Even though we still smelled gas and I still had headaches, this technician also claimed to have found no leaks. April 10 - We were forced to take matters into our own hands and hired an independent plumber to conduct a gas test. This plumber was able to come out immediately after the 2nd LG technician left our house. He found gas leaking from 3 burners and carbon monoxide leaking from the oven. We reached out to LG, and after hours of being transferred from one supervisor and department to another, my call was transferred to a voicemail of someone who had not updated their personal recording since January 2018.April 12 - We decided to reach out to the store from whom we purchased the gas range to see if that would bring any results. Our sales rep is being very helpful and has reached out to someone pretty high up in the chain at LG, although we still have no resolution. April 26 - After countless phone calls back and forth to LG, including one clueless LG representative who called and said This is about a refrigerator, right? we are STILL nowhere. Ive called LG dozens of times only to have my call dropped or transferred from one department to another. Not only is this the WORST customer service experience Ive ever had; it has put me and my family in danger of carbon monoxide poisoning. There needs to be a lawsuit filed against LG; unfortunately I am not in a financial position to file one myself, especially after losing an expensive gas range with no replacement!

Unfortunately after only 4 years we got rid of the LG. The interior shelves broke one after the other until we replaced them not once but twice and they were expensive. We purchased the suite of LG appliances and got rid of them in 4 years. Refrigerator froze everything that was close to the back of the fridge. Would love to review the stove for you. Stay away from LG.

Ive cleaned houses for 14 years and use a lot of different appliances, vacuums, cleaning equipment and supplies. This particular microwave has broken twice. I spray the outside very lightly to clean the stainless and wipe down to a shine. The moisture somehow gets into the panel on the bottom of the oven and it stops working. So frustrating! Not a good design. LG MODEL NUMBER LMVM2055ST.

LG refusing to act to repair safety concern. LG gas stove is overheating during self clean cycle to a point that it damaging kitchen cabinets. According to LG statement air vent is at the stove bottom but it is in fact at the top vent. That was a head technician recommended to check our kitchen cabinets instead of dealing with design issue. The knobs are unsafe and turn on by just touching. LG please smarten up and work to correct problems that your appliances causing. Somebody is going to be hurt.

My wife and I purchased a 26cf refrig. Water dispenser does not work properly. Repair service wants $157.00 to come out, order parts and $157.00 to come out and install. We purchased new elec. range and they did come out and replace glass in oven door. We purchased a microwave and the bottom of handle broke loose after warranty (have superglued in place). We purchased a dishwasher and the rollers on the upper rack keep breaking loose. This was all done within the last 5 years and only warranty was oven door glass. We are now in the process of replacing all appliances with a different brand and never to buy another LG product.

I purchased an LG Microwave P/No 3850W2A233P. The handle seems to be made of stainless steel - what a stupid thing to do since 90% of Microwaves are located above ovens. The heat from the stove and the pots and pans heat the handle and no warning label or anything lets consumer knows to be careful. That never happened with my Samsung Microwave and we owned it for 13 years. WHAT A Waste of money. My son got burned so bad we had to take him to the doctor. Horrible product. DO NOT BUY.

We purchased this refrigerator in May 2015. Ice maker has always been marginal, but this last week after we got home from a few days away, we found the refrigerator and freezer not working. No error codes, so we tried a power reset. Still no cooling or freezing. We called the appliance repair from the store we purchased from and their technician came out and verified the compressor had failed. He said their shop would contact LG about getting a repair estimate. We had purchased a 5 year warranty, but were 15 months out of coverage. Started to investigate if this was a common problem and lo and behold, we find there was a class action suit against LG for defective linear compressors. Our model was in the affected date range, however the settlement only covered 5 years after purchase for parts and labor. We are now waiting for a repair estimate. LG compressors are not reliable. Do your own research. These fridges are advertised as saving money, but when you spend over $2000 for a piece of junk that only lasted 6 years, do the math. They are not cheaper to own. We went shopping for a replacement and told the sales lady our experience with LG refrigerators and she commented that several of her customers had conveyed the same story about failed LG compressors. It is probably going to make more sense to just purchase a new refrigerator, given the cost of repair labor. Rest assured, it will not be LG or any other LG product in the future. LG is not Life is Good. It is Lucky Goldstar. Our luck ran out.

We purchased this LG LMV2031JT microwave along with LG fridge, convection stove, dishwasher around June 2015 as part of a complete kitchen remodel. (sound familiar?) The microwave now wont finish cooking a tv dinner. It will warm something up short duration but after about 3 minutes it just wont heat anymore. Place where we bought it said it might be cheaper to just replace it. :( Wow, bought LG because of supposed quality. LG says to call a service company to repair or buy their additional warranty. I bought it because it should be a quality product, not needing an extended warranty!!! Gal I talked to was nice but foreign. Now I will probably have 3 LG products and an off brand microwave as I will not ever buy another LG product. What a joke.

My wife and I purchased an LG gas range (model LRG3081ST) and found that it overcooked food. When testing I found the range overheats during the pre-heat cycle. After setting the bake temperature you can watch the thermometer increase by 5 degrees every 6 to 7 seconds. When the thermometer reaches 5 degrees below the set temperature, it stays with that display for about 2 minutes while the oven continues to heat. When the pre-heat notification sounds, the pre-heat temperature is about 100 degrees above the set temperature.I opened a case with LG and they sent a repair tech to look at the oven. The tech confirmed the issue and tried to order a replacement control board. LG told him that was the way the oven is supposed to work and wouldnt allow him to order the new board. Ive now submitted a customer complaint but dont have any idea if anyone will make any changes. I cant imagine LG would actually design an oven that is supposed to overheat by 100 degrees. Our current resolution is to set the bake temperature, go through the pre-heat cycle, let the oven stand until it relights to maintain the set bake temperature, and then put the food in the oven. This isnt acceptable.

We purchased the LG gas range through Costco in October of 2017. Purchase through Costco extends the one year warranty to 2 years and using the Costco CitiCard for the purchase extends the warranty for two more years. We began having problems with the range in 2018. When we would turn the oven on we thought there was a smell of propane - this gradually became worse and worse. We noticed it a great deal when attempting to use the Easy Clean function - the burner would not light and the oven would not function during that process. Then we began to notice a problem every time we turned the oven on. We had the propane company come out and check the tank and flow regulator and everything checked out okay. We contacted LG and after some back and forth and delays the sent a local repair company out in November of 2018. The repair person checked the oven and felt there was a problem with the oven getting the proper amount of air to light. LG support told the repairman they would send an oven valve. That repair was not done until the middle of January 2019. I was told initially by LG to absolutely not use the oven until it was repaired. That meant we went through Thanksgiving and Christmas without being able to use the oven. In between all of this, the owner of the propane company came out and checked the gas flow to the oven since LG was saying they felt the problem could be the propane flow. The propane company did a water column test on the propane from the pipe to the stove and it was perfect.We began using the oven again and gradually problems began once again until one morning when my husband turned the oven on and the house filled with gas. We rushed around opening all of the windows and turning on fans even though it was a cold morning. This time I not only contacted LG but also contacted Costco concierge. Once again the repair person came out and inspected. He said when the oven is on there is a really bad metallic burning smell and it wasnt lighting properly. He once again had to wait for LG to send repair parts which he replaced as instructed. After completing the repairs the oven was still not lighting properly and was shooting gas. He made several attempts to get it working. The only way the gas would light was if he put his head into the oven and blew into the convection opening. Yikes! This oven is so not safe! I was very concerned that he might be injured by doing such a thing.Now we are once again in a holding pattern waiting for LG and Costco Concierge to come up with a satisfactory solution. I am fed up with the situation. Not only are we having these problems but this is not a very good range overall. When baking or cooking anything in the oven it is necessary to keep turning the food every few minutes or the back side of the food will be overly browned or burned. The other problem with the oven is there is no shield on the top of the door and if one isnt careful while the oven is open it is very easy to be burned on the leg by the hot metal edge. I havent had a problem with the knobs on the top being bumped and turned on but when I am cleaning the stove top I usually remove those knobs so that I can clean that surface too. The burner parts are pretty junky metal but fortunately, they are removable and with some work, it is possible to get them looking okay. I am noticing some rusted areas on the burner caps which seem to be crummy cast iron but I just scrub it off. On the whole, the range is a lot of work to keep up. We wont even go into the Easy Clean (its a dud) and the regular oven cleaning function is not so great either. Since we now have no idea how much longer this will go on we have purchased a countertop oven to use. We had borrowed one from a neighbor but since this has gone on for far too long we are appreciative of their kindness but dont want to continue borrowing. I feel that LG is just stalling us as long as they possibly can and only hope I can count on Costco to insist they make this right.

Bought a kitchen suite of LG Black stainless appliances in July 2016. Within 2 weeks the gas stove top started to get rust pitting, we called LG, nothing they could do for cosmeticproblems. Strike One. Within one month the icemaker in the door of our refrigerator began building up ice and freezing up. We went online and were advised to check the seal and change the filter. We did, We defrosted it every week for months because water drops would form on the top of the freezer drawer and eventually drip on our brand new oak floors. Not to mention we couldnt open the door to retrieve ice. Strike Two. Well at just over a year the water dispenser decided to turn itself on and flood our kitchen, basement and ruin our floors. A call to LG yielded nothing but a recommendation for a repairman. He showed up, said it needed to be reset. He did that and said it was fixed. Before he could put his tools away and give us the bill the water dispenser again turned itself back on. He had me turn the water supply to it off, said he was going to get some parts and never came back. No bill, no word.... Gone. Well for the last 2 years we make ice with a counter top ice maker. Strike Three. Recently the black Stainless has started to peel ojf the refrigerator. It is literally black saran wrap. We have used nothing but water and a paper towel to clean it for fear of ruining the finish. Anyone else seeing a trend here. We are 2 middle aged adults, no kids around, no pets, who treat our belongings carefully. I couldnt imagine what these appliances would look like in a busy household with kids and pets. LG, worst decision we ever made. Stay away at all costs. Customer service is non existent and products are poorly made. DO NOT BUY.

I bought this LG 5-Burner Gas Stove about 4 years ago. The actual stove works great! But, unfortunately, LG really messed up when they designed the plastic knobs. Not only are they cheap and the inside of the knob breaks, they are very dangerous. If you keep the bottom stove open while you are cooking the plastic knobs melt. Whats even worse, is the knobs cost a minimum of $25 each to replace and the knobs havent even been upgraded to metal. I have other LG products and like them but, if they dont change the knobs, I will never buy an LG stove again.

My LG stove worked for about 3 and a half years. Then began shutting off and not coming back on. Finally convinced 2 different repairmen to come, but they didnt fix it. Most repairmen near me wont work on LG. Parts hard to get and expensive. It wont come on now at all. Have to buy a new stove and this one is less than 4 years old!

I purchased a smooth top of range with the blue oven with easy clean. Ive never been happy with easy clean. It doesnt work at all. The oven still has to be scrubbed. And now after only a year and a half, the oven is not working correctly. And of course, its out of warranty. Smelled like burning wires when I turned it on. It does heat up but it takes over 40 minutes to reach 400 degrees. And Im sure itll be several hundred to fix.

I bought this oven for my husband in December. In July he cooked a pork roast in the lower oven. The area between the 2 panes of glass filled with grease and condensation. We looked at the top of the door and it is designed without any type of seal to prevent this from happening. I called the company and they said this is a maintenance issue and not covered. There is absolutely no way to clean this awful looking door so now Im left with a new oven that looks 30 years old and dirty. This is a terrible design flaw and no business should carry LG if they dont stand behind their products. The oven looked very pretty in the store with its blue interior, but, unless you never plan to cook I would not recommend even considering this oven. Wish I would have read these reviews before my purchase, thats what I get for impulse buying. Ill now be back to Best Buy shopping for a new oven and giving this one to the scrappers.

My LG refrigerator stopped working yesterday at 3 years old. So LG covers the part but I have to pay $572.00 to have the new compressor installed. And on top of that the parts are a week out and I cannot set up the service appointment to replace the bad compressor until I have the parts in hand. And I was told LG is very bad at getting the parts out. So once parts are in hand I need to set up the appointment and oh by the way they are 2 weeks out because there is only guy that can fix this LG compressor. So that make 3 weeks without a fridge. So I am upset with LG. I looked in my house and I have an LG washer and dryer, 2 TV, sound bar and stove. Do you want to guess who is done with LG products? THIS GUY!

I love having two ovens! The smaller pizza oven is great for most things, but having the larger oven with the convection feature is wonderful for my big family. The glass top is so much easier to keep clean than traditional burners. The self cleaning feature works wonderfully when you follow directions. After more than ten years, we are going to replace the heating elements because of uneven heating. I consider this an acceptable routine maintenance.

We purchased LG dishwasher model LDF8072ST from Best Buy, along with an LG refrigerator, range, microwave, washing machine and dryer. 6 new appliances. Spending thousands of dollars with LG. Our dishwasher has not worked for months. We have called LG numerous times, e mailed LG (never once have I received an email response), and chatted online with LG. 9 NINE calls to LG to schedule service. Many more calls to discuss. Service scheduled 7 times. Service only showed 5 times. Hours on phone waiting, taking work off waiting for techs, twice no shows. Service tech says there is nothing else he can do. Clearly a defective lemon. Submitted a defective return request. Time quoted for resolution has passed. Nothing from LG. Tried calling again. Given the usual run around. We have been all summer without a dishwasher (4 months). Will never buy LG products again. Have never had such poor customer service. We supplied ALL the documentation of every call, every service report. LG is non responsive and letting the original warranty run out. I want to now file a suit against them.

LG Gas stove - bought this year - I just walked into the kitchen and smelled gas. This is the fourth time this has happened. I didnt use the stove today, so someone must have accidentally brushed against the stove and slightly turned the knob. There is no safety apparatus to alert you to the knob turning or that gas is leaking (stove doesnt automatically light). I cant believe in this day and age that this appliance passed any safety inspections. Thank goodness I dont have any small children, Id get this stove out of the house immediately. As it is, I frequently go into the kitchen just to verify that none of the stove knobs are turned, I am now paranoid we are going to blow up...

The hot surface lights on my LG range (lde3011st) have not worked and this could be a burn hazard. I did already burn my hand once on it because I did not know that the cooktop had been used while I was outside. LG has failed to fix the problem. I only bought it in August of 2012. I also bought the service contract. Im not at all happy with LG as they will not even call me back and will not answer my emails. I also found there is an opening between the glass in the two ovens. It burned the top of my hand from condensation building up between the glass when the ovens are on and then drips down onto to your hand when you are puling item out or basting something. LG does not care. They just want your money. I will never buy another LG product again.

Appliance group discounts promotion at Home Depot for matching set of fridge, stove, dishwasher. I dont think LG appliances are very durable whereas Kenmore, Frigidaire, Maytag, etc. last longer. Ice and water dispenser combo on door makes it easy to get a drink but also drips or leaks as outages. Cartridge change for water filter not convenient to access to change and is costly. Perhaps a longer-lasting cartridge or easier filtration, I dont like having to change these.

Updated 09/04/2020: Every single review here on this website, there is a response from LG promising to look into the problem, its been two weeks since I sent them my information that they asked for and have heard nothing. Since then Ive had my electric range repaired. On my credit card statement they charged me $135 just for the diagnostic and $150.50 for the replacement of a Rotary Switch. It took the repair technician 45 minutes to take my stove apart and test each component. He couldnt determine what was wrong with the stove at this point. Then he went to the visitor parking lot where his truck was parked and brought in the box of parts, why didnt he bring them in when he came in, (the clock is ticking at $65 for 15 minutes)? He opened the box and took out a rotary switch, thats the plug on the knob that turns your stove on and off. He replaced it and that was what the problem was, problem solved. The time that it took him replacing the very first part that he tested without taking the range apart was like two minutes. He should have done that to begin with. Summary: it took the Technician 50 minutes to take the whole stove apart and test everything without a diagnosis and less than 5 minutes to replace the first part that he tested without having to take the whole stove apart. I was charged an additional $150.50 for that on top of the $135 for the diagnostic fee. I disputed this charge with a supervisor after calling them and havent heard anything since 8/27/20 for their review of my complaint.Original review: I purchased the $1,100 electric range 2 years ago. I use it three, four times a month maximum and already after 2 years the front right burner doesnt work. I called customer service to inquire about it and they informed me the warranty had expired after a year. I said I was very disappointed after having a stove for only 2 years that already I need to have a burner replaced. I was told that the supervisor could review the matter and that I would hear back 3 to 5 days. I heard back after about eight days with a denial and that I have to pay for the repair. Im stunned that I paid $1,100 for the stove and already and it needs to be repaired???

When we built our house in 2006, I specifically requested LG appliances. This was a huge mistake. Within 2 1/2 years, the dishwasher quit working. I went to LGs site and found a repairman. He proceeded to tell me that the motor had burned out and it would be over $300 to repair. LG said that since it was a 2-year warranty, they could not help me. Last year, the temperature control on my range went out. The temp would be set for 350 and within a few minutes, the entire kitchen was filled with smoke because it had scorched everything in the oven. Needless to say, I didnt even bother with a repairman. I simply replaced the stove. At about the same time, the icemaker in the French door refrigerator quit working. After googling troubleshooting recommendations, it would appear that this is defective as well. It would be over $200 to repair but I believe it was mentioned that it would fail again soon so there wasnt any point in replacing it. That leaves the over the range microwave. So far, it is the only thing that hasnt screwed up. I will never purchase nor recommend purchasing another LG appliance.

I have had my LG Gas Range LDG4315ST for 3 months. The top oven undercooks and the bottom oven burns everything. The knobs on the front of the range can turn on just by walking past and bumping them. I have walked into my kitchen numerous time and smelled gas and found the knob turned just enough to let the gas escape. I have turned the burner on just buy reaching up to the cupboard over the range. This is an extremely dangerous appliance! If you have young children beware!! I have contacted LG 4 times and I am still waiting for them to set up a technician to come to my house. Would never, never buy another LG appliance. This range needs recalled. Do not buy it!

On 9-27-13 bought microwave oven model lcrt201st. Have 7 months it would trip surge strip shut off completely. I warm my coffee for 70 seconds but it would shut off after 30 seconds. I like my coffee hot. It kept doing this so I called LG support. Was told malfunction in keypad and to take it back where I bought it. I DID this on 4-23-15, model # same. All ok till today 7-17-15 it DID it again. I again called LG support and was told I would have to take it to one of their service centers all pa, North Jersey, Delaware. I shouldnt have to drive around the world to get a problem solved. I am not getting another LG product. I was told I can take to Best Buy and they will give me a new one. Ok but then in 3 to 7 months IM going to go thru this again. No way.

Runaway oven temp noted Monday 26 Jan 2015. Preheated oven to 350, placed pizza on pan in oven and had smoke alarm go off 5 minutes later. Controls on range allowed me to turn off oven and allow to cool. Pizza was reduced to charcoal. Obtained thermometer from my Grill with 600 F upper temp limit and hung it from the rack in LG Oven and set temp to 350. Within 5-7 minutes temp maxed out thermometer at 600+ degrees. Turned off the oven and heard a sharp snap noise behind the oven followed by clock and all other LED displays turning off. Pulled Oven and disconnected 240 plug from socket.Bluepoint DMM showed 0 VAC when both hot lead touched (should have been 220 - 240). Also showed 0 VAC when either hot lead touched to neutral (should have been 120). Circuit breaker found to be in open position and would no longer close to complete the circuit. Took cover from 240 Range connector and found both hot legs were physically melted open, forming a 3/16 inch gap between end of wiring and connector wire receivers (In English, there was such a sudden and dead short type of electrical failure that it blew the wires off of the terminals in the connector and totaled my Siemens circuit breaker). With Junk LG now disconnected, I used DMM to check for continuity of three-pronged plug while still connected to range and had one hot circuit shorted to neutral. Removed cable from stove and using DMM found no short between the wires of the cable. Range still showed short to neutral.Sent E-mail to LG and was sent a complete wiring diagram. Since this range never did show a fault code at any time I pulled back cover and PCB cover. Many locations of paint discoloration noted on back of Range including the stove light area, the two large secondary electrical connectors, and in other areas. Dont intend to play with LG on this for safety reasons. I have new Whirlpool range coming today and am about to replace 240 connector, wiring and the circuit breaker for our protection. The LG stove is going to go to a local, LG certified and personally trusted appliance repair facility. I will be asking for this unnamed store to provide my lawyer with the results of their testing and diagnosis along with defective parts. My intent is to make LG very uncomfortable for selling these dangerous devices to us as consumers.

We are doing a kitchen remodel, I purchased an LG refrigerator (dented), oven, and microwave. The microwave also had a dent so J.C. Penney discounted it. We installed it and the door scrapes horribly when it opens and closes. We called J.C. Penney whose automated service directed us to LG tech support, after about 1.5 hrs phone time they set a service call. The service tech arrived and determined the unit was irreparable, structural damage. I called LG for follow up, the operator couldnt figure out the notes, I had him read them back to me and stopped him where it stated, not repairable. I had to send pictures and a copy of the receipt that were already sent by the repair tech. After multiple hours on the phone I finally got a CNN number For a defective return. They said they will call me to arrange delivery.A week goes by and nothing. I called back and spoke with Alexander, he re-reviewed, Sorry, nothing we can do. I escalated to his supervisor, Willie who made it clear that I was bothering him and stated, I will not cover anything on this unit, go back to J.C. Penney. Now the unit is not heating correctly, waiting for the repair tech again. What a BAD!, experience. I will NEVER! buy another LG product.

I used the oven for the first time 3 months after purchasing it and while the oven was cooling down after cooking in it, the glass door exploded. This range model has a double oven - a top small oven and a bottom large convection oven. I have used the top numerous times but this was the first time I used the large bottom oven. Being under warranty, I called LG and filed a claim. It took 2 weeks to get someone out to my house to evaluate the situation. Upon evaluation, I was told their findings would be reported to LG Warranty Department and the appropriate action would be taken. I just received a call from the repair company stating that LG will replace the glass in the door. I am a little worried about this because I kind of expected the entire door to be replaced. How will this affect the integrity of the door? What if it happens again? It could happen any time - most often during the self-clean cycle of the oven. I am very concerned and wish manufacturers would go back to the days of a solid oven door.

Brand new LG electric range model LRE30453SB. First time using the oven, smoke billowed from the oven vent after about 5 minutes of preheating. There was some cracking noises heard, about 4 or 5 of them prior to the smoke release. The convection fan may have been on as the button was hit, but the fan indicator never illuminated on the display. Im returning it to the store and staying away from LG.

I bought a LG refrigerator... Less than a year ice maker does not work... Stove start button for oven works when it gets ready (stove almost 2 yrs old)... Just got a dishwasher in December 2013. The le is flashing...From what I have read online it could be a loose wire or the motor...really! I see why they try and push extra coverage... defective before you buy it. I can maybe see one product... but 3... all from the same store (hhgregg). BEWARE!

LFX25991ST/05 LG French door counter depth refrigerator - I actually love/hate this refrigerator. It has worked well. I love the ice and water dispenser, however, it appears to be caving in. There is a long crack at the top running into the inside of the dispenser. When the water dispenser is pressed it moves the entire wall inside the dispenser. The frame of the entire dispenser is actually crumbling piece by piece. We have no recollection of ever dropping anything or anything falling on the door dispenser. We have no warranty left on it as it is now almost 3 years old. So we are faced with the repair. Frankly neither of would have the strength to push so hard the plastic would crack. I own an LG stove, microwave, washer and dryer. I am not unhappy with any of these - performance wise.

I recently bought LG WD1275QDT, found disappointing not unto expectation for the price range. Not recommended (but company suggests) for liquid detergent use if you use pre-wash, Main-wash detergent will leach into pre-wash and left nothing for main wash (Media has better design for dual use). If you open detergent tray risk softener leaching into wash (bad design). Rinse and wash water inlet is same. Expect more soap may leak every time. Also pipe is corrugated may hold detergent. Takes long time to wash. 2-3 hr is most common option (I found time being wasted between cycles, NOTHING is optimized may be company wanted to use all possible rotations of inverter control). Load sensor will NOT help to optimize/help select correct detergent according to load because 1. Reading not indicated 2. You have to put detergent before start (waste of technology). If paused door opens after 2 mins and machine switches off after next 2 min (very bad). Sometimes door doesnt open even after pause or power off??? If you pause 2 times machine switches off, have to start over again (Software bug?). Machine has option like selecting pre-wash, spin, temp crease care, intensive but they have to be selected before, change of mind. No way.

My kitchen was filled with 2 LG appliances; a microwave, and a refrigerator. I’ve had LG products in previous homes as well and although I’ve had to fix them from time to time they have been generally good products. So when it came time to purchase a dishwasher and a range oven I wanted to have a matching set so I went with the LG dishwasher and range oven.My refrigerator is 6 years old now and was not cooling down properly. I called your customer service line to see what could be done and they gave me the name and number of a local technician. I called and set up an appointment with Duncan Home Services. They diagnosed the problem as a faulty compressor. Although it was an inconvenience, I was pleased to remember there was a 10 year warranty on the linear compressors that were in my model of refrigerator (LFX28968ST/01). I called customer service on April 22nd of 2019 to see about getting the compressor replaced. 44 days later and 7 hours, 21 minutes and 42 seconds on the phone with customer support… I still do not have the correct replacement for my faulty compressor.I was given a case number of **. I will detail my dissatisfaction with your call support team later but here is a summation of the issue. In response to my request for a warranty replacement of the compressor, the Tech was sent a compressor with the model number of TCA35533604. This part was identified as a “backup replacement”. The Tech had installed one of these in another refrigerator they worked on just like mine and they knew it didn’t work. Therefore they would not install it and charge me the labor. They determined the correct part was TCA35893202. When they called to order that part they were told it is on backorder until early July.I don’t know if you’ve ever gone without a refrigerator for 2 months but when one is used to it being there, it is ridiculously inconvenient. The summation of what I determined from your customer support team was that I had 3 options that are policies that they say are set by you. 1: Wait another month for the part to come in. 2: I was offered 20% off a new LG refrigerator. 3: If I could produce the receipt then I could be given a new refrigerator.My problems with the above proposals are as follows: 1: I’ve already waited a month and cannot wait another month for a part that may or may not come in. I will be forced to purchase a new refrigerator from one of your competitors. 2: An equivalent replacement refrigerator will be another $2000 minimum. 20% of that is $400. I don’t have $1600 available to buy from a company that is doing a horrible job honoring their Warranty. As I said, I’d prefer to buy from someone else. 3: I know that the refrigerator was purchased at Lowes, I know that it was on or near Black Friday of 2013 but I do not have the original receipt from 6 years ago.I proposed 2 solutions to the problem, but the customer service supervisor said that she didn’t have authority to do either of the 2 options and only you did. I proposed the following: 1: Since the Tech determined that the compressor that LG sent was incorrect they would not Warranty their work. Since I have to pay labor for the installation as that is past the warranty period of 5 years, that is a problem. LG could warranty the work of their tech so I am not on the hook for when the part doesn’t work.2: The correct part (TCA35893202) is available through local appliance parts outlets and retails for around $279. LG could provide a voucher to the tech to purchase the part locally. This would be the quickest and most cost effective solution for all parties in my opinion. So if you could authorize my Option 2 promptly that would be fantastic. I am merely asking for a timely and correct replacement for a warrantied part.Now I spoke with at least 6 different supervisors. They are the 2nd tier of customer support. I have no issue with the first tier of support. They were all professional and as helpful as they could be and got me to the 2nd tier fairly quickly on seven of my ten calls. The 2nd tier of individuals however were the opposite. All I was given were first names so that is all I can provide. They were; Daniel, Brea, Jessie, Jem, Jessica, and Tyesha.Daniel: Daniel informed me that he would send an email to the parts guy Cyrus about the availability of TCA35893202 and he would call me back. That was early May and I never heard from him. Brea: She was generally pleasant but couldn’t help me any. She told me the tech would have to call the parts department to see if the correct compressor was available. (The tech did call and was told that the correct compressor was on backorder.) Jessie: Jessie appeared to be helpful and told me that he/she was going to send an email to Cyrus as well to see if the part was truly back-ordered. If it was, he/she could issue a replacement refrigerator (Which surprised me and I did not ask for.) He/she said I would get a phone call later… I did not, again. Jem: I’m not sure if I have the name right but she basically hung up on me and sent me back to the 1st tier people. They put me back through to the supervisors and I got Jessica. Jessica: I wasn’t particularly pleasant with Jessica as I was beyond frustration at this point. She responded by being extremely unhelpful and refused to walk through the notes of the previous 7 or 8 calls I had made. I told her what Jessie had said earlier about the replacement but she told me there was no Jessie in her office. She ended up telling me that TCA35893202 was NOT back-ordered and it was available but the tech had to order it. (The tech did call again to order it and was told that the part was still back-ordered.) I feel that I was blatantly lied to.Jessie: Imagine my surprise when I in fact got Jessie again despite Jessica telling me there was no Jessie. This time Jessie offered me the 20% off a replacement refrigerator. I told her that was not satisfactory, nor was the waiting until July for the part and that I could not produce a 6 year old receipt. She put me on hold… for a really long time until… Tyesha picked up the line and I got to re-explain everything to her. Tyesha: She just continually reiterated my 3 unsatisfactory options and told me there was nothing she could do and my only recourse was to write you a letter. So here I am. Should this situation not be remedied by my Option 2 listed above or a better idea you come up with yourself I will never be purchasing any LG product again. I will also never recommend an LG product to any family or friends. Although they are not particularly effective against your bottom line, these are my only options for recourse and I will pursue them endlessly. Thank you. Mark **

I chose this one because of specs and it was also within my price range. I was on a very tight budget but I also wanted a fridge that stuck out on the kitchen. I like the fact that it has temperature control and an ice maker. It keeps time and also has triple doors. A double at the top and a single at the bottom. It has LED display and is a beautiful color. There is nothing that I dislike about the refrigerator. But an improvement that could be made is an LED TV display. For like when youre lounging in the kitchen youll have something to watch from time to time.

I bought the gas range (LRG3061) back in November and since then I have had nothing but issues. The oven flame is over firing and the inside of the oven becomes black after use. It takes me hours to clean and it returns again after using the oven a few times. When I try to use the burners it makes the bottom of my pans black which is terrible. Each time I call LG they set me up with an appointment for a technician to come but no one ever shows up in the actual appointment date. This issue has been going on for a few months now and LGs ability to fix the problem has been disgraceful. It is a health hazard and I have spent a lot of money on this gas range and whenever I cook it turns the food black. To this date Im still waiting for a technician to come to fix the issue.

LG Oven Model LRE 30755ST - Tried to bake some brownies at 350 and the oven overheated out of control to the point that the brownies burned, the pan was ruined and smoke detectors went off. Must have been several hundred degrees above 350. Technician felt that the heating elements got stuck on, vs. cycling on and off. I felt that an oven heating up out of control should have been considered a safety issue vs. just another repair out of warranty.

LRE3013ST - I was hoping to read that there was a recall on this particular stove because of the Intuitouch control panel. I seem to use the same burner on the left-hand side of the panel and noticed a crack in the plastic. Its only a few years old. Also after oven on for half hour or so it shuts off and FB appears on panel. Why do they make things like used to???

We had an LG refrigerator and over-stove microwave. Little things broke, bits of plastic, brackets etc., large annoyance factor. Also freezer at highest setting but does not get lower than 20 degrees (should be zero). Panel above door of microwave broke loose, could not be reset, had to hold it in place with tape. The brackets that hold up drawers for fruit & vegetables broke, we got a replacement, it broke again. This was all in the first year. The things just feel cheap and unreliable. We junked the microwave a year ago. Today, last straw for the fridge. The auto ice maker, over several weeks, was working, then stopped, then started again, then stopped, then started once more -- then went crazy! It would not stop pouring water into the ice tray. Had to cut off water supply. If we hadnt been home at the time and noticed, it would have flooded our kitchen. I have had it. Good Riddance LG!

I called customer service at LG. A woman helped me with the issue. She repeated what I told her in her own words. There were no problems understanding each other. She told me a technician would be calling me to set up an appointment. About one hour later a man from some company called me and wanted to know what the problem is. The young woman had told me she would explain to the technician. Anyway I explained it all again. He said This is the problem and started to repeat what I said EXCEPT he wasnt saying what I had the said. I tried three more times to explain the problem. He got angry (actually he wasnt happy when he called), he got me upset as I tried four times to explain the problem. I suggested we make an appointment… he said NO. I dont come out until I understand the problem. He said I will look at the manual and call you back. He did that… Lo and behold he STILL DID NOT UNDERSTAND. I then called LG back. The man (sounded like he was in India) said You have an appointment on the 8th of May. I told I knew nothing about an appointment. He said May I call the person that called you. I said Fine. Have not heard back. A few days ago my older son was at my house. He said Mom, be careful. I was turning on one of the front burners. He must have noticed the large flame. I never told either of my sons about the fact that my clothes have been singed when turning on the front burners. Just let something happen in my kitchen because of the stove and you know who will be sued big time...

Had 2 of this model since April 2020 first caught on fire. First day of delivery replacement range delivered June 2020 oven didn’t work. We have been without a working range since April 2020. We had bought a complete LG kitchen appliance package. This will be the last LG appliance we will purchase.

I bought an LG gas stove a year ago and a microwave as well. What a piece of junk the stove is! It does not heat up fast. It takes 20 min to come to 350 and it does not even heat up right. I am always burning food which never happened unless it was my fault. It has 2 temps burnt or raw! I do use it a lot but that is no excuse. The blue interior has a haze on it I cant get rid of, I have tried everything under the sun. If there was a way to get my money back or fixed the interior I would but Google is no help. Now the microwave, it went out 6 months ago I called them it took another 3 months for them to get someone to come out and we live in Northern VA not a rural area then another 3 months to get someone out to fix it. We hardly ever use it (the microwave) and to have the control board go out at 6 months is crazy. I got the extended and its acting up again! I dont think I can ever buy an LG product again. If I had the money I would junk the stove and get something else. But I dont. I somehow doubt LG even cares. Neither one was cheap.

I’ve had the problem with knobs of the range turning on when you lean against them. I searched for a solution for last two years, even on this forum. I finally found it. There is a LOCKOUT function, located on the “LOWER clear/off” pad. Hold for 3 seconds and it locks ovens and burners! Press for 3 seconds and it unlocks. Very easy and it makes this range safe again. I hope the people who posted this problem before see this.

Im repeating what the others have said. The knobs of the LG 5-burner stove have broken a number of times and have also been accidentally turned on, only to fill the house with gas. I am afraid to go out and leave my animals in the house and check and recheck before I leave each time and I worry until I get back home.

We bought the LDE4413ST and it was installed late December 2020. Since then, we’ve had 2 fires on the cooktop. The knobs on the front are way too sensitive and turn to high with just brushing against them. A pizza box that was sitting on the stove burned up when a knob was inadvertently touched and today a microwave cover was burned up when it was placed on the stove after retrieving food from the microwave and a knob was brushed as we opened the microwave. I am removing the knobs and have told everyone not to place anything on the stove. One of the burners is now ruined from the melted plastic.

Worst gas range knobs ever. Cheap plastic knobs that peels with heat and connection to position breaks. Never had this happen with any other gas range used. LG should stand behind these knobs and replace all at no cost.

I researched ovens forever and finally settled on an LG. I was so excited. I used it twice - once for a frozen dinner and once for a turkey. All the moisture and grease went straight into the area between the glass. I tried the self-clean (both kinds) and water from the self-clean went between the glass as well. There was obviously a seal issue. I called LG and they said no - its cosmetic (didnt seem to make a difference it happened from cooking once). I kept going from service rep to service rep and speaking to people until they sent out a service technician. I asked him can you please fix the seal issue? I told him I didnt care if he fixed it or replaced the door, either way that would have been fine. He said no I am going to order you a new door, it should take 6 weeks. I asked do I need to do anything? He said no. I called to check on the status of my new door and they said OH...LG declined to send it... Not one person from LG or the repair place called me to tell me that, not a word from anyone, the repair place passed the buck and said they were supposed to let you know.So I called, spent more time on the phone trying to explain they need to either fix the seal as every bit of moisture gets in there or replace the door. They didnt care. They said its just cosmetic, your oven still works. I asked them so what you are saying is that all your ovens have this issue, mine is not an exception, and you stand behind the fact that even a brand-new oven is going to look like hell? No answer. I asked about the implied warranty of merchantability and she checked with Legal and said no, they dont have to do anything because its considered cosmetic. She then went on to say it says in the manual not to put a lot of water directly on the oven... I proceeded to tell her I did not, I only followed the self-clean instructions to the letter and the repairman could see that there is a gap and all moisture is getting in. Did not matter and furthermore did not have ONE word, not even an apology for not contacting me to let me know that they had denied the request. No one at LG calls back and follows up and they just keep saying this is cosmetic and they dont care because people keep buying the product. When I brought it up to them that their customer service was not good and they needed to at least speak to their customers and let them know instead of just letting them wait - no response. It is also my opinion the repair companies they send are just as bad since they basically lied to me--that repairman looked me straight in the eye and said your new door should be here in about 6 weeks. I am warning anyone who is shopping for an oven - do not get an LG - unless you dont care if it looks like hell even the very first or second time you use it. Now I am going to have to research and find a repair person to see if I can have the problem fixed on my dime when this was 100% not my fault and LGs defective product.In summary, on top of the fact there is a seal issue within the glass, the customer service is the worst I have seen of any business I have dealt with. The fact that they say its cosmetic even though its a brand new oven shows that once they have sold the item, they do not care if that item looks bad through no fault of the customer. I can understand if the oven gets scratched or has some sort of cosmetic issue over time, but for this to be an issue right out of the box and for them not even to attempt to fix it (not necessarily replace but fix) is truly beyond the worst customer service there can be. I have never written a consumer report before but I am so mad and do not want anyone else to have this happen to them. I will never buy LG again (or for that matter, Samsung as they are all part of the same company) and recommend when purchasing an appliance of any sort - go with another brand do not buy LG unless you are willing to pay for problems even if they are not your fault.

I purchased an LG oven as a gift for my sons family in February 2013. After 6 months the oven stopped working. My son called LG and had a repair person come to the house. He had to wait over 3 weeks for the appointment, even after offering to be home at any hour. He has small children and trying to make meals for the 3 weeks was a challenge. Once the oven was repaired we all thought it was good to go. In January 2014 the same problem occurred but this time LG said they cannot get the part (after my son and his family waited another 3 weeks for an appointment). My son and I have spoken to LG and they offered to pay us back for what we paid. Of course they refuse to replace it. It is not longer an item that they make and since we got it on sale so a new LG will cost much more than what they are offering to give us. Shame on you LG. When I purchased my oven, not an LG, and it did not work properly, not only was it replace but it was replaced the next day. I will never purchase anything made by LG again. Customer service says it all and LG does not have it. From a customer of anything but LG.

We remodeled our house a little over two years ago, and my wife bought new LG appliances for the kitchen including a dishwasher, electric cook top range, microwave and refrigerator. I like the fact that when you get water out of the refrigerator door, it comes out fast. When it went out, it took almost two weeks to get done, and that’s the only complaint I have. We’re retired and we can’t afford to go out every meal, so we lived out of coolers and one small hundred-dollar refrigerator for a month. When the repairman brought the compressor in, he informed us that he puts a lot of compressors into LGs. In fact, he finished up with us at 8:00 in the evening he was here, and he went on to do another one before he went home.

I bought these appliances a 1 1/2 years ago. The upper dishwasher rack is full of rust and peeling. I called LG service to complain and they promised to send me a new rack... That was 3 months ago..Still waiting! The electric range is also junk. When the burners are turned on they immediately go off, so you have to stand there and push the knob in again and again to get it to cook anything. These stainless steel appliances were not cheap. Anyone thinking of buying LG appliances should rethink the purchase. I will never buy another LG product.

My LG electric range touch pad does not always work. Most often it is when I press Bake (350 degree light comes on) and then Start.... and nothing happens!!!! I move my finger all around the area and it wont start. So then I press Clear and voila, no problem; that works just fine!!! In over two years of ownership, this has happened at least a dozen times. Eventually it will work, but there is no rhyme or reason why!!!

I got my stove 6 months ago and had the same issue as so many others. The stove knobs turn on so easily by accident. Its very dangerous, most times we would know we bumped the knob and just turn it off, but we had one close call when the knob was accidentally turned on and we didnt realize, well one close call was enough for me. Range LG as many others have said “what a waste of time“. So I started online looking for something to protect my family and I. I came across RangeSafe knobs. I saw these safety stove knobs online and while not cheap, it is impossible to turn the knobs on accidentally. For me the price was worth the peace of mind knowing NO MORE ACCIDENTAL KNOB TURNS.

LG LSC26905TT not cooling. The LG rep, Abes Appliance Repair, says faulty compressor. The fridge is 4 years old, 7 years warranty. LG will not replace because we have lost the receipt. Abes wants $500 to fix it plus the cost of a new compressor. The fridge cost over $2000, stainless! We also bought a new stainless range, also faulty. The largest ring stays one all the time, fire risk. The microwave glass fell out of the door! I fixed it with a small screw. The dishwasher is okay because we never use it. All appliances were bought at the same time. I am very disappointed. This is junk.

I bought an LWD3081ST double wall oven. The thermostat faulted twice in past year. I paid $7.00 for its part and would cost several hundred to service. Obviously, the design has flaws and I got no service from LG. Their customer service is rude and unhelpful. There are no return calls despite complaint. This oven cost $3,000 and company doesnt stand by product.

We bought an LG freezer on the bottom french door refrigerator a couple of years ago. One year later, the computer board went out. It wasnt in the warranty. We had to pay for a new computer board. We had to spend a great deal of money for ice in the ice chest to keep things from spoiling. That went on for 3 weeks until the new board arrived. The LG stopped working again soon after. We had to buy a new one, this time, a Maytag. It was bought Oct. 28 and today, the freezer stopped working. Now it has started up again. Very strange. We had given our 15 year old Whirlpool refrigerator to our daughter when we bought the LG and that old Whirlpool is still working like a charm. Thats because it has no computer board on the back! Why on earth do name brand companies compromise their name by manufacturing these inferior products now and use a computer board? They take no pride in their name. Their refrigerators are made in Korea, not the US, and are made to be disposable. Never mind the expense to the consumer. Can anyone tell me why there has to be computer boards to run a refrigerator? They are never reliable. I would love to bring a class action lawsuit to manufacturers of these appliances and computer boards, but dont know where to start. I am sure everything is made in Korea. Shame on all those manufacturers!

My old gas range died recently, so I decided to buy a new LG glass top. It cooks fine, but I would NEVER buy one of these things again. Stains on the cooking surface are impossible to remove. I have tried all the recommended procedures and nothing works. Shame on this manufacturer for releasing a product with a defect that they MUST have known about. Do yourself a favor and look for something else.

I have had an LRG30357ST range for almost 4 years now. All of the knobs have cracked at the base and now we had a gas leak from the burners because they wont shut off all the way. I have contacted LG and they wont do anything because I cant find a copy of the receipt from 4 years ago. You would think that having the stove should be enough proof that it was purchased! Now we are out of a stove until I spend $400 on 5 knobs or buy a new stove! You would think with all of the complaints and the safety factor, they would have a recall and replace the cheap knobs with one that have a metal base. They charge $73.52 plus tax and shipping for each replacement knob on www.LG.com. For that price, they should be able to make one out of stainless steel and not plastic.

I found that LG stove knobs were made with a plastic insert. The knob has cracked and I tried to repair it to only find that it cracked again. We had the kitchen filled with gas once and it almost caused an explosion. I would not recommend this stove to anyone. I searched for replacement knobs and found that they cost $104.00 a piece, but could get a discounted one for $84.00. Are they kidding me?!

Purchased refrigerator 3/6/17; currently on my 3rd compressor. Because of frequent compressor failure, sent certified letter to Huntsville, ALA President of LG Electronics USA 11/8/19 and again 12/27/19. Received Returned Receipt back both times, however, have never heard from anyone at LG. Replacing a failed compressor with the same type of compressor time and time again has proven to be very poor strategy, not to mention the inconvenience to your customer during the replacement phase. Loved LG; have 5 LG products in my home. Extremely disappointed with customer service.

Beware! I thought my new LG oven was self-cleaning. After all it says Easy Clean on the selection on the top of the range. Easy Clean is NOT easy. It involves: pre-scraping; using water with very low temperatures; and a LOT of elbow grease with non-stick scrubbers after the 20 minute process. I am SO disappointed in this aspect of what is otherwise a great oven and range. LG -- you need to fix this issue going forward!!! I am way too old to be down on my hands and knees scrubbing my oven. This is pathetic...and an all day process.

Ive had range for 18 months. When I auto cleaned the oven for the first time (dont use that often) three months ago, the F3 button started flashing about 2 hours into it but it continued to finish cycle. So then the phone calls finally staying home from work for a service repair who takes an hour to assess the range and then he needs to order the part and have it sent and then then set up another appt. but it worked. So I cleaned the lower oven 6 weeks later and the control panel shorts out again. Service is coming so well do the same thing all over again. Why have a self-cleaning oven when every time you use it, the control panel burns itself out? Is it faulty insulation?

I purchased a fridge 12/19/16 from Home Depot with delivery for 1/5/16. Once fridge came in and they opened the box it had a dent which I had been told to not accept (Youd think they check them before leaving warehouse as it wasnt caused bringing it in). Called customer service and could not be compensated nor will they make arrangements to schedule a quicker delivery (as 1/17/16 was next available). It was also very frustrating as my husband had taken a day off to attend to this and not only did he wait for nothing I waited over 40 minutes to get an answer. Im not sure what kind of business LG runs but one thing I do know is that I will never purchase a product from them again. They must be out of their minds to think I will wait a month to receive a refrigerator to replace my broken one.

A couple years ago, we had a problem with the knobs on a LG gas range installed in a rental unit. The labelling on the knobs wrinkled due to the heat from the oven, and there was another problem that I dont recall now. After contacting a local appliance store and getting a referral for replacement parts available at a substantial cost, we contacted LG directly. They were very helpful and sent a new set of replacement knobs free of charge. Since there were a number of similar complaints posted at that time, I wanted to post this as a possible solution to the problem, even though my posting is long after the problem was solved.

We bought a LG front loader washer and dryer at the astronomical cost of over $2200. My husband insisted on purchasing a 3 year extended warranty. And guess when the washer died? Five months after the extended warranty expired. This piece of junk didnt last 5 years! We didnt want to have to buy another dryer because ours is still working. We had no choice but to purchase another LG in order for it to fit with the stackable kit we have in our condo laundry closet. So now were out another $1100 for another piece of crap LG washer that weve had less than 24 hrs and already were having a problem with water leaking into the drum from some plastic orange piece located on the top of the rubber seal. Have no idea why water would come out of this piece, but its attached to the seal with a screw so obviously its meant to be there. God, I HATE LG and will NEVER EVER purchase another one of their crappy products!!!! DO NOT BUY ANY LG PRODUCT UNLESS YOURE A RICH GLUTTON FOR PUNISHMENT WHO LIKES FORKING OVER $2200 EVERY 4 YEARS!

Have had this fridge just hit 4.5years. Stopped cooling. Thought the linear compressor was going to be more efficient. Called and they said they would set us up for service. The service company will not be here for 3 weeks. Try to run a house with no refrigerator for 3 weeks. Did notice the company has an ad to hire people in our area. If I hadnt paid so much for this thing I would just get another refrigerator. Sure hope the matching double oven range holds up better.

We purchased an LG suite of appliances in 2009 from Home Depot. SS French door refrigerator, microwave, upgraded dishwasher and glass cooktop oven. Since that time, we have had 2 service calls on icemaker not working right - need to call again! Dishwasher had 3 calls and it still wont clean. We were reimbursed the cost of it after complaining. Microwave touch panel has had to be replaced and now its a guessing game if you can get cooktop eyes to come on, along with grease in between the two glass windows. Have three boxes of parts here waiting on the guy to come back and replace the touch panel on the oven and the glass. Thank goodness we bought the extended warranty. I am sure we will use it again before it expires in November. Not happy with LG and HD should be embarrassed to sell such inferior products. Next go round will be with neither and its a shame because HD is my local economy booster, but for what we paid, we didnt get what we deserved, which was a quality product that should last for years!

Updated on 05/02/2021: This is my second review on the same LG electric range. This range has not worked correctly since the first month or two after we bought it! The temperature is NEVER at the correct temperature, the fan never stops blowing even though it’s in regular bake so that every baked good comes out too dark, and the cleaning feature has NEVER worked correctly. I have contacted LG and after them blowing me off the first time, I came here to warn people away from this garbage LG range. LG finally, after contacting me because of my first review, had two different repair companies come to my house.The first company had made seven appointments to attempt to see what was wrong. Four different repairmen came and each one gave us a different story and ordered the wrong parts, resulting in them having to order something else and come at a later date. The second company sent one repairman and he replaced some parts also and it seemed ok, but it’s still all over the place temperature wise and the fan never goes off, still!I do not use the convection setting, the fan should not be burning the tops of my food. This supposed attempt at LG repairing their defective appliance has been going on (this time) since November 2020. As soon as I can afford it, I’m buying a new range and rolling this one down the driveway for the garbage man. People, stay away from LG’s electric ranges, especially this model.Original Review: My LG electric range is only about 18 months old and I really think I wasted my money. I’ve cleaned it a few times a year and all it does is blow all of the dirty stuff onto the door and I always have a layer of black burnt on mess that I have to soak off. The gasket around the door is severely stained from the black gunk that just gets baked on as the oven cleans. I called LG about a year ago and they argued with me and told me to clean the gasket myself when the owner’s manual states not to. When I told the person which page to go to in the manual, they put me on hold forever. When they came back they said they would send out a new gasket that I could install myself. The gasket has yet to arrive, and the promised call-back from a supervisor never happened.Today, I cleaned my oven again and, yep, I’m soaking of the black layer with baking soda and water, the gasket is even more stained now. The oven fan seems to run non-stop, as if it is on convection not regular bake. I’m so disappointed and embarrassed that I proudly announced that I had just bought an LG range in the beginning. How can companies keep their business with such an inadequate level of customer service and defective products? I guess I’ll just be one of the crowd that I didn’t know existed until I searched for possible answers to this defective range’s issues. Never, never, never, again, LG! Keep your junk. My $1000 Whirlpool Gold could run laps around this piece of garbage, I wish I’d never replaced it.

In 2012 LG issued a recall on a series of ranges due to a major safety issue many consumers experienced with faulty burners. The recall was issued in the first place to have the burners replaced BEFORE there was a fire or injury. However, I just discovered the recall yesterday, and after finding that our stove was subject to it, called LG today to schedule an appointment for repair. What I encountered instead was a stonewalling by the CSRs. I disclosed to them that we had not experienced any issues with the burners, but that as a precaution, we would like to have the repair affected. The CSRs were adamant that unless we had experienced a safety issue, they were not authorized to schedule an appointment. I then insisted that they schedule an appointment anyway, and that I would deal with the tech as to whether the repair was qualified under the recall.I was then finally transferred to another CSR to schedule the appointment. I had to once again go through my reasons for seeking to have the repair done, and since this CSR had internet access, I pointed her to http://www.lgelectricrangerecall.com/faq.php (The first CSR did not have access to this site). At q.3 of the faq, LG itself states that if you have not experienced these problems, you may still use your electric range, but you must still schedule a free in-home repair. Prior to reading this direction on their own website, the CSR was adamant that in order for her to schedule a repair, as a prerequisite, the consumer must be experiencing a problem with the burners. However, after reading it, she then consulted with her manager.After several minutes, the CSR came back on the line to schedule the repair. After I inquired as to what the manager said, she advised that as the direction conflicts with LGs policies, they would be removing the page from the website. I find this to be quite alarming, especially in view of the fact that at least 80 dangerous situations of the burner reaching extremely high temperatures, or not turning off, had been reported and are known to LG, and that over 161,000 ranges had been recalled. As they will be taking the page down soon, if you are interested in following up on this as a possible story, it would be prudent to visit it soon.

Model LRE3083ST Glass top range. Door seal is fraying. Unit is 2 months old on 2/11/15. Email LG with no reply. Call never get help. LG has no customer support.

My stove arrived today. As I wiped the interior oven to get ready to use it, my rag was covered with blue shards. I called the company, they could not explain it. It is being returned. Some of the shards were tiny, almost dust like. Others were larger. I cant imagine how a baked chicken or roast would not be ladened with these particles. Scary.