This is the worst dishwasher I have ever owned in the past 3 years. I have had to remove it and unclog the drain hose. I have called LG numerous times with no resolution. When I can afford a new one it will be replaced.

After only a year and two months after purchase, our LG dishwasher (LDS4821ST) is obviously having a drain pump issue, and thankfully we purchased the service plan at Home Depot. This washer sucks. It has become noisy, the panel freaks out and sometimes you cannot choose certain wash cycles, and now this drain pump issue. Its a huge piece of **. Follow my advice, since I know people with more expensive washers - get something like a Bosch or, if you really have the cash, a Miele. If you purchase an LG, you will regret it. Oh, and we also have an LG refrigerator, which also sucks. Although there are no real problems yet, it cools unevenly, and even when the unit is set at 36, some zones read 42-44 degrees (I have a digital chefs thermometer), which is in the danger zone for food (40/140 rule).

We had this dishwasher for 11 mos before we noticed cracks along the top of the co tell panel. LG claims that this is surely cosmetic akin to a scratch or dent. I disagree, this is a poorly designed unit. Lowes actually did not want to cover this cosmetic defect, the repairman got it covered due to the cracks allowing moisture into the controls. Fast forward 3 mos, the newly replaced control panel now has cracks the same as the previous panel. The plastic used on these panels is apparently defective or the unit produces more heat than the panel can withstand. This is an engineering issue and not enough testing was done to notice the apparent heat issues. I am not the only person who has had this same problem, but yet LG does not want to admit it has issues.

No matter what we do the dishes are always dirty. We have to completely pre-wash or half the silverware is unuseable. The thing is a piece of **. LG products are a joke. Every LG product we have bought has broken or worked poorly.

I had a an old Kenmore dishwasher that lasted some 20+ years. It worked great but after so much use (twice a day!), I had to replace this n that on it but overall it was awesome! The end came when we were no longer able to buy the electronic board to operate (most of the repairs/replacement we did on our own, following the schematics and watching Youtube video instructions). Alas, finally, it died and the search was on for a new dishwasher. I read many reviews and settled on the LG. That was my first mistake. The LG was installed 6.18.18 (model #LDT7808ST). I was very excited to have a new, modern dishwasher after all these years! It was sadly short lived. Just a few short months later, I was sick of hearing the bing bing bing that goes off to alert the user of escaping steam. Except there wasnt any escaping steam. When the repairman came out ($150), he told me it was a problem with this model in that the steam created was leeching into the electronics and causing the board to short out, thus the bing bing bing noises. He replaced the board with a newly designed board to alleviate this issue that LG knew about. Finally the sound stopped and all was well. Except a few months later the binging began again. During the interim, I found on two different occasions, small chunks of black rubber. Now what?? I searched inside the dishwasher but couldnt find anything...until yesterday. Now I realize its part of the cowling that feeds water inside the tub. Unfortunately in order to see exactly whats going on with it, I have to figure out how to remove the lower water arm. And because this cowling has become unstable, its blocking the arm from turning freely. So now I have a lower armature that is half-way turning and binging and bonging and dishes that are being poorly washed. COLOR ME DONE! DO NO BUY THIS BRAND DISHWASHER!! I paid over $1,000 and its falling apart after a year and a half. LG brags that the motor has a ten year warranty. That is little value when the rest of the machine is falling apart before a year is even over!

I bought an LG LDF5545ST Dishwasher on March 26, 2017 from Lowes. Within a month the dishwasher started to smell so bad we thought there might be a mouse or something in it rotting. The dishes also were not coming clean or getting dried fully no matter what we did. I called LG and did everything they told me to try and it did NOT work. Do NOT buy this dishwasher, I am trying to get them to take it back, they are saying its been too long but I am going to do everything I can because this is disgusting, I cant even tell you how bad the smell is. Im going to schedule a maintenance person to come when the smell is at its worst.

My New LG Dishwasher model# LDF55458D leaked from first use, Called for service and a Clown came to repair nothing, pulled dishwasher out to find the leak and stated LG will not Do Anything to repair, because it was damaged. The top seam leaks water. Do Not Buy LG. They Do Not stand behind their Junk.

Well LG you have a lot on your plate right now and thousands of consumers without refrigerators due to your faulty compressor problems. Mine has been out since last Wednesday and LG cannot find anyone to service their product even their LG technicians aren’t available. Living out of 3 coolers and had to buy a box freezer. Now on my way to buy a used refrigerator because not knowing how long this issue is going to take! Was reassured that I would be reimbursed for buying the box freezer, food spoilage and old refrigerator. My case was sent to regional manager and being review while being told I’d be called back in 3 to 5 business days with a resolution to replace or give me my money back if I pass the review and if they cannot find anyone to come out and fix it. I don’t want to ever own another LG product let alone have them come out and replace the compressor with the same faulty issues to have it break down again in which it would. I also have a 1,000 dollar LG dishwasher and 6 months ago the top digital touch board went out! 1 year later! They replaced that and praying it doesn’t go out again.So now playing the waiting game. Don’t buy LG. Appliances will never be made the same way that they were years ago in the 70’s and 80’s to last a lifetime. I have reviewed just about every brand out there and all I find is garbage reviews!! What the hell can you buy that’s reliable anymore!

Dirty dishes!! This is what I have been dealing with since I purchased my new top of the line LG dishwasher. It was the most expensive LG dishwasher on the floor. Purchased kitchen full of LG products which were high dollar products in order to get the best!! However, not so. There is a residue that is sitting on the bottom which is even present after I ran the empty dishwasher with a dishwasher cleaning agent. Water also sitting in the bottom. I have contacted LG twice and spent approximately one hour on the phone with a technician. Still not cleaning properly. LG refusing to cover the cost of sending a technician to my home. No future LG products in my home!! LG does not take care of its customers.

We have been using our new LG dishwasher approximately four weeks so I have actually turned it on about 5 times. Went to use it today and door would not close. When I did get it closed I could not open it. It was stuck. Husband finally got it open. Latch is defective. So when repairman comes Wednesday to fix my leaking (new) LG fridge guess he’ll be repairing a dishwasher also.

I bought a home with a brand new LG Dishwasher. The machine broke in less than a year and LG came out to fix it. The next year it broke again and LG charged me $180 to fix it. Now its broken for a 3rd time in less than 3 years and LG will not stand by their machine. Now they are saying since I was not the original owner. They wont help even though the machine was never used prior to my purchase. Also their customer service people based in Alabama are extremely rude and unhelpful. I have asked for senior management calls three times and finally got an email. I was told LG would no longer assist me since I was not the original owner. The dishwasher is a lemon. Stay away from LG.

Our four year old, big, expensive refrigerator isnt any cooler than an ordinary cupboard. The (lack of) service that LG provides is lamentable. This is a company that does not stand behind its products. Our LG dishwasher broke within the first year after purchase. Do not buy LG products unless you have the money to throw away.

Even though it says dont rinse the dishes, just scrape them, this DW doesnt get the job done. Ive tried all kinds of soaps and rinses and I often have to hand scrape food off the plates and from inside glasses. I had a Sears Kenmore for its lifespan and they dont make anything like it. Disappointed, wont buy LG again.

We were very excited to purchase all LG black stainless appliances for our new kitchen which was completed at the end of Sept 2017. By the end of October, we realized the dishwasher (LDF7774BD) is just the WORST. Since this is newer technology than what we had, it was my hope that we just needed to learn how to use it. It is now end of the year and still very dissatisfied. Dishes do not come clean, nor do they dry. Wash time is the longest I have ever seen - over 2 hours for a normal wash cycle. All racks are bad design. The bottom rack comes off the track every time we use it. The adjustable racks fall down no matter how you adjust them. The top rack is supposed to be height adjustable but the only adjustment we can find is to remove the racks so that we can wash our 6.5 inch tall glasses in the glass rack. Will be contacting the retailer and LG soon to find a solution.We were very excited to purchase all LG black stainless appliances for our new kitchen which was completed at the end of Sept 2017. By the end of October, we realized the dishwasher is just the WORST. Since this is newer technology than what we had, it was my hope that we just needed to learn how to use it. It is now end of the year and still very dissatisfied. Dishes do not come clean, nor do they dry. Wash time is the longest I have ever seen - over 2 hours for a normal wash cycle. All racks are bad design. The bottom rack comes off the track every time we use it. The adjustable racks fall down no matter how you adjust them.The top rack is supposed to be height adjustable but the only adjustment we can find is to remove the racks so that we can wash our 6.5 inch tall glasses in the glass rack. Will be contacting the Retailer and LG soon to find a solution.

Bought this dishwasher a couple years ago. Always had a funny odor, like a plastic smell. About a week ago the dishwasher started making a really ugly noise and then shot up with an error code LE. The repair person arrived today, inspected and found a blown motor and AC board. Several hundred dollars just for parts, which are not available so a lot of people must be having problems. Avoid this dishwasher. Not worth the money.

We purchased the LG Model # LDF7774WW just a few months ago and from the very first wash we noticed that it would not clean the dishes properly, even though I am in the habit of rinsing off the dishes under running water with a dish scrub brush before putting them in the dishwasher. Also, there is a setting for heated water on the panel. It clearly shows the temperature of 160 degrees. However, after suspecting this claim, I tested the water mid-wash with two distinctly different thermometers, one electronic, the other mechanical. Both thermometers showed readings of between 110 degrees and 109.4 degrees. This washer is simply designed to be inferior. Our past GE dishwasher would superheat the water to the point where you could get a mild burn if you were not careful removing metal items from the washer at the end of the cycle. With LG, the dishes feel a little warmer than room temp at the end of the cycle. Avoid this brand and especially this model. It is garbage.

Worst. Dishwasher. Ever. The tines collapse. The tines are too short and spaced poorly so the plates flop over and dont get clean. Dishes chip. The dishwasher rack derails because the rack is a little too narrow and the rollers arent wide enough to stay on the rail. It derails constantly. Then I have to try to lug a heavy rack back onto the rails and then it derails in the other direction. Detergent door doesnt click into place. Dishes often do not get clean. Purple plastic pieces holding the adjustable tines pop off and rows of tines fall into the dishwasher bottom. The pump has failed 4 or 5 times in 3 years, either blocked or defective. I made repeated, polite complaints to the company when problems persisted past the warranty period. LG DOESNT BACK THEIR PRODUCT! I paid $899 and Im replacing it with a Bosch that costs half of that. I hate this dishwasher! No, I really hate this dishwasher! (It gets one star because I cant give it negative 5 stars.)

Purchased over 3 years ago. Just like everyone else I now have a $4000 dollar broken fridge!!! Will not cool, I lost hundreds of dollars of food. LG what is your solution? Now Im waiting for a call from a technician, and if it goes anything like my LG dishwasher (that broke 3 times) Id better be prepared for a long process.

After reading so many one star reviews, Im now concerned this dishwasher may break at any moment. Ive had no issues and have used it almost daily for about one and one-half years. I guess Im fortunate because this was given to me by a family member who was moving into a new home and remodeling the kitchen with all new appliances (installed it myself). LG inverter direct drive. Ive always used Finish cubes.

We purchased and LG refrigerator and dishwasher about 2 years ago. Have had nothing but problems with the refrigerator, but it is working for now. The dishwasher will not clean the dishes. Because it is out of warranty, I called to get a service appointment set up only to be told that the price which I had been quoted by two of their representatives had gone up over $100 when I finally got to the department which could schedule the service. $100 in less than three minutes? I was told that it was due to sales tax. Total nonsense as nobody charges over 60% tax and we dont even pay tax on service calls in this state!After calling back, I managed to get the price back down to what was promised and secured an appointment for the next afternoon. The next morning I received an overnight-mail package. It was the pump for my dishwasher which had arrived before the technician could even look at the machine. Obviously LG has had this problem many times before if they know the problem before they can even look at the appliance! Why was there no recall of the defective part if the problem is that common? This company is to be avoided at all costs. They will lie to you and will do absolutely anything to avoid accepting responsibility for their worthless products! If there were a negative number of stars with which I could rate them, I would.

Bought LG DISHWASHER LDT9965BD in Nov/2016. We have a laminate floor in our kitchen. Didnt realize the dishwasher was leaking until the Pergo floor panels started curling up at the seams in front of the washer. The service man said our sump assembly seal was leaking from inside the washer. The dripping was unnoticed because the water was flowing under the laminate panels and soaking into the padding underneath. I have had many less expensive dishwashers in my life and never had a leak not even a drip. This was the most expensive dishwasher LG had at the time of purchase. Waiting to see if LG backs up the damage that was caused.

This dishwasher cost me about $900.00 in late 2008. The motor went out at one year. Fortunately, it was replaced under warranty. Christmas 2012, just 4 years after purchase, the motor went out again. I run it once or maybe twice a week. LG says they stand behind their product, but they refuse to reimburse me for any of the parts or labor to replace the motor for the second time in 4 years. I cant spend that kind of money on another dishwasher and I planned on having this one for a long time. As soon as I can afford to, I will replace it and I will not buy LG again.

We purchased an LG French door with freezer drawer in bottom. Have had problems with mold developing along the door gaskets as doors do not closed properly. Yesterday, there was an odor that smelled like burning plastic. It smelled like some electrical insulation was burning. The smell diminished, but this morning we discovered that the electrical cord was burning at the outlet. I called the service contract people and was told that the electric cord was not covered, that if they sent someone out it would cost $100.00+. Drove to the local HHGregg store where we purchased it originally and spoke with the manager, which was as helpful as talking to the service provider. In my opinion, both Gregg and the service provider are dishonest about their policy coverage. It appears that I am not alone with this problem.

Have an LG higher stainless dishwasher that has been determined needs to be replaced by tech. Was offered a white may tag and was told only option or 500 dollar cash. Have been trying to get thru to discuss this matter and cannot get thru after waiting hours for some one to answer the phone. No resolution or cannot talk to supervisor. Bad business on your part. No resolution as of yet.

I bought a LG dishwasher in 2017 from Home Depot. Registered it and it worked fine for almost a year. Then it started stopping before the drying cycle and constant beeping and didnt drain. Over the coarse of 9 months, 2 different repair companies, many hours on the phone, weve had the control panel replaced 2 times, the mother board replaced 1 time, the door lock/latch 3 times. Each repair lasts about 2-3 weeks. I have taken videos of the problem when they didnt believe me. The machine shows no error code and the smart app on my phone when linked says the machine is working fine. I have asked for a replacement washer because this is a lemon. I have documented all my emails to LG and to the service techs.When I read all the negative reviews on this same product, and under the review LG replies to contact them by calling them, or contacting on Facebook or Twitter because they want to make it right, I have to laugh. I have done all that including contacting them on Facebook. When the repair man visits your home and reports your problem to LG tech support, then sends the report to LG, tells you to wait for LGs response. No response in over a week so I call customer support. You cant call tech support only the repair guys have access to them. Customer service doesnt have access to Tech support. They leave them a note to call you. So you go round and round. As I am writing this I am waiting again for the repair man to arrive to fix my LG dishwasher that now will not start at all on any setting. It flashes, then beeps then stops.

LG Microwave Mod# LMC0975ST/01. This microwave came with a very user friendly owners manual, that I like. Unlike my other microwaves this one has a hexagon rotating ring with six wheels for the glass tray to sit on. Plus the glass tray has glass bump outs on the bottom that fit into a bump out shaft on the microwave bottom. No more dislocated dishes falling or sliding off. This microwave has performed better than I expected and I have enjoyed using it from day one. It has all the usual programs like, Smart diagnosis, Auto cook, Auto reheat, Popcorn, Defrost, Power level, Cook time, Stop/clear, Start/enter, interrupted cooking.There is a beautiful sleek smoke glass full front panel that will match any decor. I found the tip section on what to use, or not to use, when it comes to microwave-safe cookware very useful. There is also a Child Lock safety feature, and the sound signals are very audible on this microwave. There is a clock, Kitchen timer and a easy to use, slide touch timer. Dont forget to read the maintenance section. I found it very helpful. Limited warranty for Canada or the USA, is provided at the back and there is also a 1-800 number plus their website.

Had LG, only few weeks was clouding dishes. Called customer service, could hardly speak English. No help. Tech on phone did not work. Tech came out checked and gave us a few hints. Continued problem and friend told me how to solve it on my own. Problem yesterday with drainage. Appointment today. Did not show even though called and verified time. Did not show. No record. CS could hardly speak English and would not give me any help. They gave service wrong phone number. Tech finally showed. They had given me wrong number. Person who came out solved problem. Bad machine and CS. Do not buy.

Short version is do not buy any of this companys products. They could care less about the consumer or your malfunctions. My dishwasher was 9 months old and stopped working. It took 19 phone calls to get a tech out. The tech said he didn’t have a part and would order it. 4 months later I was told my dishwasher would not be repaired and was not covered under warranty any longer. That was from the presidents offices as an email. Buy another brand!

Man I wish we would have paid for new racks for our old KitchenAid. My blood pressure rises every time, every time I load up this crappy LG dishwasher. The tines are badly located, what is with the big area on the lower rack that had no tines? Because of the rack/tine design, we get about 20% less dishes in this thing. Then it runs forever but that is part of all new dishwashers. I like how sites say to run the water first so the water is hot. Yep KitchenAid heated the water much better. It had a heating element on the bottom that dried the dishes. KitchenAid had a filter on the bottom that was easily removable. The spray arms on the LG are so flimsy. I wonder if they will last 2 years. Errr!!!

Dishwasher LG LDF7561 - Every time we run the dishwasher it produces strong asphalt like smell which is coming from black insulation. LG warranty refuses to do anything about it stating even though it smells there is nothing we can do. It is not the first time we have problems with LG products. We had countless problems with the expensive French door LG refrigerator. Stay away from LG products and the worst warranty service!!!

I bought this 2 years ago and had problems from the first load. The bottom slide out rack CONSTANTLY goes off track and can take 5-6 times to get it back on. Not an easy task when you are bent over and it is full. Dishes are always spotty, have tried every cycle and lots of different detergents and rinses. Everything is spotty and has a slippery feel to it. I end up using the rinse cycle only after doing a load and then they dont dry. More times than not I just hand wash the dishes. QUICKER, MUCH MORE ENERGY EFFICIENT AND DONE RIGHT. DO NOT BUY THIS CRAP.

I bought the French door with bottom drawer pull out freezer & ice/water in door refrigerator Model# LFX28968D (& matching dishwasher) in July 2017... delivered mid Sept 2017. Spent $3200 before tax. Compressor failed May 2021... Fridge looks like operating normally but nothing frozen in freezer, no cooling in fridge and obviously no ice. Turns out my model# along with some other LG models have KNOWN COMPRESSOR FAILURE problems... But yet they kept producing them... And when compressor failed - they replaced with same (if still under warranty) and in a large number of cases-those replacements also failed! Remember-even though the compressor may be covered you still pay for time/ labour on repair visit. There was a class action lawsuit in USA that was settled and compensated everyone in Feb 2021-but this is only in USA not Canada. Personally I think they would have upheld their reputation had they done a recall... It’s not just a loss of a few hundred dollars... We’re talking thousands for the product, hundreds in frozen/refrigerated food loss and hundreds in repair labour fees (maybe multiple times)... I am fortunate to have purchased extended warranty from the business where I bought the fridge... which I don’t typically do. The repair company was great - came quickly and they already had this part stocked because they’ve been going to multiple calls with this issue. When it comes to the next new fridge I need to buy it will definitely NOT be an LG product... because when the compressor fails (once or more) Life’s NOT Good! I’m not sure this will actually get published but this is the link to the class action lawsuit details that includes all the model#’s. **

I purchased an LG dishwasher 2 months ago and I keep getting car for codes 3 different ones. Service man came out. Said machine is junk. Should be replaced. So LG in the Philippines sends out a 2nd repair company and he cant figured it out so he ordered 3 different parts... And broke my tiles in my kitchen and said if 2 service people come out and cannot figure it out theyll replace the dishwasher. I have sent several messages to a lady named Heather in Alabama who has stopped emailing me back. And all return calls have stopped although I call every day. Been dealing with LG warranty dept for 3 weeks every day... Leaving messages and emails and my problem is still unresolved. I would never recommend any LG product ever.

We purchased an LG front load washer and dryer and they both work fairly well. However, the front of the washing machine is rusting! Yes rusting, right by the soap dispenser. It sounds ridiculous that after 4 years the machine is rusting, but worse than that was the companys response. LG does not care. They act like they care, they tell you they care, they express their sorrow, but they wont fix the issue. They do absolutely nothing! They expressed to me that I must continually dry that area. In the manual it tells you to keep it dry! Not that the design is bad, not that the dish should not leak, but that by not constantly drying that area it could rust! I asked if they ever heard of this happening and they said no. Then I searched online and found out, that was not the case. This is absolutely a problem! A $1,000 problem. Supposedly a reputable company but what a piece of garbage! My last LG experience for sure!

This expensive dishwasher didnt work right from the start! It doesnt clean the dishes. It doesnt DRY the dishes. The soap dispenser is small, doesnt dispense the soap all the way, wont use the soap cubes, dispenser doesnt even open in the cycle most of the time! We have to dry the dishes by hand every time! We kept the rinse aid full at all times and the dishes and glasses came out covered with spots every time. After 1 year and 2 months hubby smelled something like wires burning. Sure enough, next morning the motor was shot!! No use trying to get in touch with anyone who will do something about it because NO ONE will do ANYTHING. Dont buy this dishwasher, its JUNK!

This dishwasher cleans great. The problem is that every couple of months I get an OE error which indicates that there is a clog or blockage. Our filters are always spotless yet this continues. The way I fix it is to disconnect the drain hose at the sink and use a shop-vac to suck all the water out of the dishwasher. This thing is way too sensitive and after reading all the reviews I realize I made a mistake by buying it.

After reading the other reviews, I felt compelled to write a response as well. The dishwasher does not clean the dishes and I rinse my dishes before I put them in. The odor has never gone away as well and when I read that someone had done testing and the dishwasher is off-gassing, I was really annoyed. Good luck on the 4 year extended warranty because LG sends someone out to look at the problem. They call tech help and say the problem is not covered under the warranty. Does anyone know how to fight LG on this problem? It seems there are enough of us who are fed up with their products. I also have a LG French Door that has a foul odor as well. I am really disgusted with their products.

I built a new vacation home three years ago and bought all LG appliances, which were washer, dryer, fridge, and dishwasher.I’ve had numerous problems. There was water leakage from the washer and extreme problems with the dishwasher. Five repair calls, but there are still problems. The handle on the fridge has come loose and is extremely difficult to tighten.These appliances are absolutely terrible. I would never recommend them.

LG Dishwashers are Horrible... It takes over two hours to do a load of dishes. Plus the controls do not light up correctly and you cant see which setting to set unless you get a flashlight. Plus half the time the dispenser for the soap does not open half the time. Paid way too much for this product to have so many problems... very disappointed.

I have an LG dishwasher (model LDF692ST) slightly over 2 years old. It has had 2 motors and a pump replaced and now the service guy said the motor is gone again. It doesnt dry the dishes at all and the door falls down when opened without support. The only thing I did right at Best Buy was purchase a warranty but will be out in 2 weeks. I have a kitchen full of LG but that is changing. I wanted a replacement but looks like another repair is all I will receive. Buyer, beware: these are junk and my only recourse is to warn others.

Our LG dishwasher has a odor coming from the inside after a wash cycle after the dishes are removed and it is empty for several hours. Have tried pouring water in the bottom and pumping it out operating the pump by pressing the on button, normal then normal and power scrub together to pump water out of bottom. Tried wiping it down after a cycle, no help, poor design, wish I had never purchased this unit. My friend has the same unit with the same problems, will not dry dishes, odors, is this really a safe dishwasher to use. If it has a odor that means it is not getting hot enough to sanitize the dishes.

My dishes are squeaky clean!!! Extremely quiet dishwasher with many options. Cycle can run just over 3 hours, but I finally got it set to run just over 2 hours. Dont know how I did it though. Holds a large capacity of items. Adjustable height upper shelf. I highly recommend this LG dishwasher!!!

I bought an LG Dishwasher in October of 2017. In March of 2019 (less than a year and a half later), the electrical control panel stopped working so I was unable to use the product. Since it was 5 months past the warranty, I was charged $135.31 for a technician to come out and diagnose the problem. I was informed that I would then have to pay for the repair and labor after the technician ordered the new part. When the technician arrived, he had a new electronic control panel (so he already knew what the problem was before even looking at the dishwasher) and told me that I would not be charged for the repair or labor because this was such a common problem - that they had the NEW MODIFIED electrical control panels in stock. He said that in the NEW MODIFIED control panels, they have added a moisture barrier because in the old version, moisture from steam would get into the control panel and ruin the electrical system. I asked him why there hasnt been a recall on this product since it was so common, and he said that he didnt know why but there has been a Service Bulletin released regarding this same issue. I then called customer service to get a refund of the $135.31 that I already paid, and they would not give a refund even after being escalated to a supervisor. I asked to be escalated again and was informed that he could not do that. I tried to call the President of the company and got no answer and no way of leaving a VM or email. Considering this is a COMMON DEFECT in the product and a modified control panel has been created for this issue, there should be a recall and all expenses paid. I want my refund of $135.31 since this was LGs defective product and not anything that I could control! A complaint with the BBB has been filed and I will continue to let people know that they should stay away from LG products.

After much research my husband and I purchased a washing machine, dryer, refrigerator, and dishwasher. After about eight months my ice machine stopped working, replaced for $385. Motor on dishwasher ceased replaced. Strip on fridge cracked and dishwasher has many pieces on the side that need to be glued. We are VERY disappointed with these appliances and would NEVER recommend LG to anyone. So much for researching Life is Not good with LG.

I love my dishwasher. If I could change one thing, its the extra dry mode. It doesnt completely dry the dishes. Its a beautiful machine and so quiet. Does a great job! Even on tough, stuck on foods! I dont even have to pre-clean!

I bought an LG dishwasher 3 years ago. Read reviews I could find at the time. They werent the top of the line but they were reviewed better than middle of the road. I wanted it to be quiet and clean my dishes well. That lasted about 6 months, called them and they told me that all dishwashers make noise. I asked them why the dishes werent drying completely, they told me the inside of a dishwasher is always going to leave some moisture on the dishes. Really, that was their answer. Quit draining this week, well thats not true. It drained all over my kitchen floor.Finally found a repairman to work on it. Guess what, repairmen hate LG dishwashers too, if they will even work on them. Repairman told me if you can afford to buy another dishwasher to do it, they always break. Since I dont have a money tree in my backyard, I had to have it fixed, but you can bet I will never buy another LG dishwasher.

My LG dishwasher has a stainless steel finish that cleans and shines quite nicely. Soap dispenser holds tablet or liquid and dissolves no problems. All dishes are clean and spot free with the dry mode. Plenty of room for all dishes and pots and pans. Silverware goes on top. Operation is very quiet. No complaints, and would definitely buy again.

My dishwasher started beeping and turning off mid cycle. This dishwasher is only a year old. I also have noticed more people have the same issue with dishwashers from LG. I Paid too much money for to be experiencing this after a year of use.

Bought this just under 2 years ago and everything was fine until a few months ago when the control panel in front started flashing and beeping and then it sometimes wont drain. No one at LG is helping with this. They gave me 2 names of repair services but this is not covered under warranty???? I will NEVER buy LG products again. I would think a dishwasher should last more than 2 years!

We purchased this dishwasher from Home Depot on 10/20/2014 and we have had problems since purchase. The dishwasher just doesnt clean the dishes. It is a water saver dishwasher but it doesnt have enough water pressure to clean the dishes. After a huge runaround with Customer Service we did receive a full refund but what a hassle. We also have a LG refrigerator which we had to replace the ice maker within a year of purchase. While these products look good on the outside their engineering needs help.

LG dishwasher does not clean. I have to wash by hand. I had to give one (1) star because its not worth it.

A $1,000 joke - We purchased an LG Black Granite model from Home Depot in November of 2018. It has NOT worked more than it has worked. Dealing with customer service is one of the most frustrating aspects of this whole experience. We have had a new power board, a re-wire and now waiting on a door component. All while the CS rep is trying to tell me to pull out the unit and shorter the legs... ummm what?It is now March and it is not working again. All through the holidays we had no dishwasher and have spent hours sitting here either on the phone or waiting for repair service. I will NEVER again. Home Depot should not even sell this brand. All of the consumers that have has issues should band together and file a lawsuit to re-coup the cost of these poorly built units. We are so disappointed.

I purchased LG Appliance. It was the biggest mistake. Within months I started having problems with fridge and Stove, the dishwasher stopped working less than 1 year after I purchase, I did not follow up right away, when I called they told me the warranty is only for 1 year that I would have to pay for the technician and if the part is warranted they will send to technician. I told them I would rather toss their awful product and buy a GE. I will never buy LG again. They are substandard. Not worth the high price they charge. I usually buy GE but decided to try LG because I like the features of their fridge. They look good but they are not good. BUY GE (General Electric) instead. They last for years and is a much better quality. Buyer beware. LG appliance sucks!!! They dont even deserve a star but I have to check 1.

We bought our LG washer and dryer in 2006. You can take any of the complaints/descriptions from the others and put our name under it as our problems are the same as theirs. The problem with smell and extreme mold buildup started immediately and continues to this day. We clean it weekly with washing machine cleaners, bleach and dishwasher detergent to no avail. The washer door stays open when not in use. LG customer service? It does not exist. We will never buy an LG product ever--not even an alarm clock! I would give it zero stars if I could. We have a smelly washer filled with mold and mildew. We are going to buy a new washer today. Good riddance, LG!

This stainless steel dishwasher is only 2 1/2 years old and must be replaced. I have struggled with dirty glasses and dishes the entire time. The washer sweats after cycle finishes and leaves a gritty film and smell. The inside has developed a nasty clouded surface that must be wiped out with each use. The rinse aid helps only a little and I have also used vinegar and CLR to clean it out. Nothing works. A repairman ($75) said the arms were hopeless clogged and recommended buying a new washer. This one cost over $750!!!

LG Dishwasher Model LDF6810ST - The dryer and the main board burned up in less than 7 years. You pay that much for a dishwasher it ought to last longer. Their products are junk.

7 year-old LDF7810ST (with very little use until recently) gave LE code. Replaced motor & since old part was riveted shut, husband drilled it open to take a look: what a mess. This must have been a defective part from the beginning and ultimately made a terrible grinding noise like it was chewing up silverware, however, it was just the motor grinding itself into pieces. Re-assembled & still wouldnt operate. He checked wiring & voltages, only to find that the noise filter has a 120V black wire and white wire coming in one end of the filter and coming out the white wire is 120V. He cant figure out how this ran in the first place, but has anyone else noted this problem? Do we throw good money after bad & keep trying to fix this sad excuse for a dishwasher?

I have an LG dishwasher Model LDS5540ST purchased from Lowes on 11/07/2014. The dishwasher recently failed. The error code “nE” repeatedly appears at the conclusion of the wash cycle. We live in a small town about 5 miles from the Lowes in Lewistown PA. Service for out of warranty LG is not readily available from Lowes by certified repairmen in our area. Verify service availability before you buy. Apparently Lowes advertises and sells these LG products without making you aware of this problem.

I have tried several things to get my dishes clean in my LG dishwashers but they rarely come out acceptable. In most cases, whats left wipes off with a dry cloth. I expect a dishwasher to clean the dishes spotless without my needing to clean them first. I will never buy another LG Dishwasher.

1st, the dishwasher was installed incorrectly and when I would open it, the whole dishwasher fall forward. 2nd, the basket that holds the flatware broke into two pieces.3rd, now all the wheels on the upper baskets have fallen off. What is the deal with this LEMON!!!!! I did not want this POS but to please my husband, we bought it. It has really shown us that I was right to begin with. I will never recommend this dishwasher to anyone. This was a Direct Drive #309-1879, never ever get one. Its so far down that it touches the floor so it gives everyone a backache on top of everything else!!! Sincerely yours, Miriam

My LG black stainless steel refrigerator all of the paint is chipping off - not a year old yet. I am very disappointed in this product and would like my money back for all because I feel the others will start chipping as well. They have already replaced two drawers on the ref. and now the French doors are chipping. I am very dissatisfied with LG black stainless steel. I still need to buy the dishwasher and the washer and dryer but I am afraid that all of the paint will chip off of those as well. Would not recommend LG black stainless steel to anyone.

I have attempted to leave an informative useful & detailed review about the quality (or lack thereof) on LG review sites however as the review was unfavourable for LG I have had the review rejected multiple times citing does not meet our criteria. Basically I was being silenced. I have an LG refrigerator that is faulty & is still under warranty. I have tried every which way for LG to honour that warranty & they in return have have tried every which way dishonor it. Very stressful & disappointing to say the least.

This LG dishwasher cleans the dishes very nicely. Its quiet, offers a variety of cycles, looks good, etc. Of the ten or so dishwashers Ive owned over my lifetime, this one is my favorite. Things that I like about the LG dishwater: very quiet, thorough cleaning, looks attractive, lots of options inside for placement of dishes, drinkware and pots, and a pleasant little tune when each load is done.

I have been loading home dishwashers for over sixty years and my LGF7774 is the worst, and I must say, nearly impossible to load effectively. Because it doesn’t seem to be designed for actual dishes, it takes longer to load, as I have to move things around constantly to get them where they will actually get clean. The top rack areas for glasses seems to be slanted wrong and are the wrong width. As a result the glasses often fall over and break as I’m closing the tray. The bottom rack is even more frustrating. Those prongs that flop down to accommodate (what?), pans perhaps, may have seemed like a good idea to some engineer, but in use they plop down whether you want them to or not. The bottom of the lower rack could also use some redesigning. I have many square dishes and have to be over-cautious about seeing that the corners don’t extend downward where they will interfere with the spray arm.The dishes washed appear to be clean, but don’t smell clean. I’m asking the world of manufacturers, “If the user has to rewash things, or wash them before using a machine, how much water and electricity is that saving? And if I cover the food-left-on smell with a scented rinse does that make the dishes cleaner?” In fairness I must add that I just discovered that it has an extra rinse cycle and am at the moment trying that one out.

We have had numerous dishwashers over the years but this LG Dishwasher Model LDF7551ST is the WORST dishwasher we have ever had. Both trays collapse when dishes are loaded, the drain line is insufficient so it periodically doesnt drain. This Thanksgiving dinner at 10:30 p.m. we had to empty the entire thing and wash dishes by hand because the dishwasher wouldnt drain. ABSOLUTELY DO NOT CONSIDER THIS DISHWASHER - warranty is dreadful - ours said we had a lemon warranty but despite calling a service man NUMEROUS times our lemon is still being squeezed! Dont know if the warranty issue is with Sears or LG.

I too made the mistake of buying LG appliances. My dishwasher motor has seized. Never felt the dishwasher worked correctly. 1/2 time soaking wet and 1/2 time dry. The utensil basket pieces broken out on the bottom. The machine is very loud. Takes a ridiculous long cycle of two hours to wash dishes. My wash machine is also now acting up and I am getting frequent error signs. If you want appliances to last longer than 4 years look elsewhere. Foreign call center with little to no customer service.

I purchased a dishwasher, which broke down within a year. Luckily, it was still under warranty and I reached out to LG for a repair. Were now entering the 5th week of me waiting for a repair or replacement and there isnt an end in sight. In fact, LG is actually starting the process over. Customer service hasnt been helpful, their Executive Office has sent me in circles, and I feel like its probably going to be quicker to purchase a new dishwasher - definitely not an LG. I really dont have anything nice to say about LGs appliance division or the people Ive interacted with throughout this ordeal.

I would give LG service negative stars, if I can. I purchased a dishwasher in April (model number: LDS4821ST), and the unit has worked pretty well. Recently and suddenly, the paint on one of the control buttons started to come off. I called LG and sent them pictures. I was told that it was a cosmetic problem, and they would not repair. I understand if this was a year or two from now, but four months after purchase and the paint is coming off? It is an obvious quality problem.I purchased a washer and a drier from LG about five years ago, and feel they were of much better quality than their current products. I bought a fridge as well in April, and that has problems already, as well. LG was totally dismissive; what is worse is that they refused to send me their response in writing! Im still paying for the appliance that already looks crappy!

Have a three year old product that is off warranty. Purchased at Home Depot. Called to find out who repairs product in our area as water is surging out the bottom of the door. I was advised in our town of 70000 plus people no one repairs LG products. I contact LG: I have to pay from some to come from out of town to fix dishwasher. I contacted a number of local companies they stated they do not work on LG products because to poor customer service from LG and it is hard to get parts.

This is the first step on my mission to educate my friends before anyone buys a new dishwasher. Do Not buy LG brand dishwasher. If you do, do yourself a favor and buy the extended warranty, you will need it. I started having an issue right after mine went out of warranty. I paid for one repair, about $150, and that didnt fix the problem. Then I had a different repair person come out, factory authorized mind you, and he replaced some parts. He was here 3 times for another $350 and the problem persisted. I didnt bother to call him back, just thought I could live with the noise that was coming out because the machine was cleaning my dishes just fine. However, last night the same error code that started the whole thing happened again. So today I called to speak to LG Consumer services. I once again got the runaround, with the technician telling me I had to perform something on the machine and see if it worked. I gave him hell and reminded him how much I spent on the high end dishwasher and how much I have spent in repairs already and I think its BS to expect the consumer to do anything to try and fix it. The first time I called, he had me running around looking for screwdrivers so I could level a dishwasher that didnt need leveling! So, I told him I wouldnt do what he wanted me to and I didnt expect to have to pay for yet another service call for this crappy machine. I wanted to speak to his supervisor. When she got on the phone, I went through the whole thing again and of course the parts that were replaced are now not under warranty, so the only thing they could do is suggest I call the repairman again and have him call them to assist in figuring out what the problem. Of course I would need to pay for all of this, since there is no warranty left. I told the supervisor that I dont think that I will. I will go and buy a different dishwasher of another brand before I put more good money after bad. I have already spent more than half in repairs on what I paid for the stupid thing in the first place.

We bought an inverter direct drive about 5 years ago from Home Depot and shortly after we had it, it did not clean very well. We called and they came out and changed the pump and it worked for a short time. The second time they came out they looked at it but did not much seem to care. The dishwasher has not worked properly since we have had it. The dishwasher that we got rid of and was way much older cleaned better on its last leg than this one did. Do not buy LG products.

Bought LG dish washer Oct 2018. 6 months in, it would not power on. After a month, repair was completed... that night it flooded my kitchen. That was Five (5) months ago. Since then they made a repair for the leak (I waited 2 1/2 months for the 3 parts) but repair did not work. Once again the dishwasher flooded my kitchen. I have been without a dishwasher going on 5 months now. Have been unable to get a straight answer from LG. I understand appliances might have problems —what I don’t understand is LG’s absolutely horrible customer service. They are rude, don’t give you straight answers, say they are going to call back and don’t. One rep told me they don’t replace a unit just because it happens to be a lemon! Do yourself a favor —- stay away from anything LG!

Bought my refrigerator model LFX33975ST in 2013. Had high hopes I wouldnt have to purchase another unit for a long time but to my surprise two years later, Im looking at doing just that! My husband and I usually research products pretty good before purchasing them so we thought LG was a good choice -- WRONG. After two years, my refrigerator has stopped cooling. LGs Customer Service told me to contact a repairman to confirm the problem was the compressor and if so, they would mail a new part to me. The problem was the compressor, but the repairman told me they would not repair the refrigerator even if LG provided the part. I called another repairman but they refused to even to come out to look at it once I told him it was a LG refrigerator. I called LG back (after five days had passed) to check the status of my repair request and after being put on hold for 15-20 minutes, the person told me he was unable to get a hold of anyone and gave me three numbers I could call for service. The person at the last number I called was very helpful and honest. She told me she could schedule someone to come out to look at the unit but I would have to provide proof of purchase before they could do anything per LGs company policy. I was never told that by LGs Customer Service and at that point, it became very obvious to me I may not ever get my refrigerator fixed. Thumbs down LG - I will never buy one of your products again; oh no, too late -- earlier this year we purchased a new LG dishwasher and washer/dryer... yeps!!!

You HAVE to clean the dishes before running the dishwasher or they will not get clean. We bought repair or replace insurance: all that is good for is having parts replaced because they will not replace your entire unit... They spent one yr. putting new parts in this new dishwasher. The man sent makes me wonder if LG even knew this was going on! They were not much help.

We bought our LG dishwasher just a year ago and of course right after the warranty is up the dishwasher fails. As a family of 5 we dont have the money to buy a new dishwasher again or fix. You would think after paying a large amount of money for a product it would last more than a year. Very displeased and unsatisfied. Will not buy LG again.

The dishwasher is very quiet and washes well but takes a long time to go through the cycle. There are numerous cycles to choose from. A screen at the bottom of the DW is easily removed to dispose of food particles.

Purchased an LG dishwasher less than 5 months ago. We were doing a kitchen remodel so it has only been used the last month or so. I have never been so dissatisfied by an appliance. The dishwasher is designed poorly (we purchased the unit with the three racks - the top rack being slim and designed for spatulas, knives or small items). There is no correct way to load this machine as all the racks and prongs fall over during the cycle. The dishes are not clean - I hand wash everything before it enters the machine and they are worse when they come out than when they go in. The machine takes over 2 hours to run on a normal wash/dry cycle and the dishes are not dry, they come out saturated. The machine is not dry and requires cleaning after every cycle. The soap spills out of the door and somehow ends up on the outside of the front door. This is the worst dishwasher I have ever used and if I am unable to return it, I will feel criminal giving it away for free. I recommend not trying your luck and going with a different brand. This cost over $800. Awful.

We purchased an LG dishwasher last year. Since it has been installed, the performance of this product has been terrible. The washing and drying cycle is terrible. I contacted LG, and they sent a repair service 3 times and it is not working better. Now that the warranty is not good anymore, they dont even want to consider a replacement. But it never worked well. It is the worst purchase I ever did and the worst experience ever. I still have many error codes and it is not even drying anymore. They replaced the whole motor after only 3 months. My next step is sending them a legal letter and filing a complaint about their products.

Rusted front panel replaced by retailer (Home Depot). LG said I cleaned it wrong. Rusted again. Doesnt clean dishes well, change soap, clean filters, change rinse agent, still worst dishwasher I have ever owned. Very disappointed.

My biggest problem with this dishwasher is the racks are poorly designed. Whoever designed these racks couldnt possibly ever loaded a dishwasher. Glasses fall over unless the glass rack is full. Consequently, if you dont run the dishwasher every day, as you pull the rack out, any glasses previously placed on the rack, fall over causing broken glasses. The lower rack where one would usually place small plates or bowls is designed in such a way that the posts are staggered so the plates & bowls wont line up. If I ever buy another new dishwasher, Im taking dishes with me so I know they can be properly & efficiently placed.

Updated on 03/25/2021: After my review LG replied, that I can call LG and they gave me an authorization number. They said that LG will contact me within 7-10 business days or I can call them. I called them today, since nobody contacted me. I was told that my claim was rejected because there was not enough documentation from the technician and the technician did not state that the dishwasher is not reparable! I said that he did not say that. I was standing next to him when he called LG and was told that there was a recall on the dishwasher and he received TCC number which I also wrote down. (And I was told later by LG that they cannot find that number in their system) This is a technician from LG. This is not mine technician. I do not really know or care what paperwork they need to exchange. I am trying to have working dishwasher for 6 months now! I do not know why LG is not standing behind their product and cannot resolve this problem in 6 month. I have ordered this in June 2020. I do not care if the dishwasher is repaired, replaced, but I just need to have functional dishwasher.Original Review: In June 2020 I have ordered LG dishwasher from Home Depot for one of rental units I manage. Because of shortage of appliances it came 2 months later. This is one of many dishwashers I bought, but all others were Samsung. When tenant moved in this unit, they called me that there is a rubbery smell and smoke coming from the dishwasher after about 30 min of washing. I called LG, LG said the tenant has to call because they will take them through different steps. Tenant was told that they have to keep running it that it is normal that the dishwasher is new. But smell did not go away. Technician came in, but said that he cannot stay for the whole cycle and they should keep running it. Then I called LG and was told that they will call another technician and got another appointment. (4 months has passed already.) My tenant moved out because they could not use the dishwasher. Another technician came and spent a lot of time examining the dishwasher then he called LG and found out there was a recall on this dishwasher and gave me TCC number which LG gave him. I was told I will just call LG and give them the number and they will exchange the dishwasher. I called LG that I am calling because there was a recall on the dishwasher and gave them the TCC number. LG told me that they do not have the number in their system and they will call the repair company (which LG sent) and they will call me back. Nobody called me nor they called the repair company! I tried the next day and was told that the recall department will call me back... Again nobody called me. It has been 5 months since I have reported problem for the first time. Nobody can still wash dishes and my apartment is vacant since I cannot place new tenant in till I have dishwasher. LG is a nightmare to deal with. I do not understand how they can stay in business. I will never buy any LG product because of the customer service they provide. There is nobody who takes ownership and resolves an issue. My tenant was so upset they wrote to VP of LG. Tenant is in the process of building a home and they make sure none of their new appliances are LG.

LG LDF6920ST Dishwasher - I bought this dishwasher in the spring of 2011 and in August 2014 the dishwasher will need to be replaced. This dishwasher was not abused and is in a 2 person household. Initially I smelled an awful smell of burnt electrical coming from the dishwasher and now it wont stay on. Im afraid it will catch the house on fire. An LG registered service person cost $89.00 for the service call and $150.00 per hour not including parts. I read online about other owners of this model dishwasher having to repeatedly change the motor and the water pump. I am going to replace this dishwasher after only 3 years use. I wont be buying another LG product anytime soon.

Updated on 06/24/2021: A lot has happened behind the scenes since I made the first post. LG stepped in and offered to set the situation right, so I gave them the opportunity to do so. As you will read here, not only did they fail to make things right, they ended up making it worse. I warn you now, it is not a short read. March 30-Must have gotten someone’s attention. An unidentified person (this is a trend) PMed me via Consumer Affairs (CA) and offered to address the situation. They asked for some info, including billing address for the original purchase. I gave info and waited.April 2- Offer to repair machine at their expense is forwarded to me through CA by an unidentified person. I agree to offer. Sometime after this point, LG orders 2 replacement parts, a new main control board and a display board. I am not sure why the control board was ordered, as it was obvious the display board was the problem. The display board is the problem on every one of these machines.April 6-I get a notification by text from a random number (never identified) informing me that I recently scheduled service for my machine to be performed on April 8. Only problem is, I didn’t schedule service. Someone from LG (never identified) took it upon themselves to schedule this service without consulting me as to whether this was an acceptable time. The text number this was sent from could not receive return calls or texts, and no contact information was available to reach out about this scheduled appointment.After some digging around on the LG site, I figured out that the service was indeed scheduled, and also found out at this time that the above-mentioned parts had been ordered (one part was on backorder) and shipped to the billing address I originally gave on CA. Only problem with this is that the machine is not at the billing address, therefore both the parts and the service tech were heading to the wrong address. If someone had contacted me when the appointment was made, I could have given the correct address. If some useable contact information was made available to me, or if anyone in this process so far had identified themselves, I could have shared the situation with the incorrect address. But none of those things had happened. I share this latest update with the unidentified PM contact on CA.April 7- A box arrives from LG. I open it to find a new control board. Not the display (the part that is actually broken) but the other random part. Turns out that the display board is on national backorder. Not surprising since the OEM display boards have a 100% failure rate. With every single unit of this model needing this part replaced, demand is clearly high.April 8-Tech Visit #1. The service technician calls me to tell me he is 10 minutes away. I then tell him that he is 10 minutes away from the wrong address. He finally gets to the machine (I was able to be there), swaps out the mainboard, figures out mainboard is not the problem. I knew this already. So did the tech before even doing the job. Once he determined the main board was not the problem, he swapped the original board back into the machine and left, planning to return when the display board arrived. Since the mainboard did not appear bad, he returned the new mainboard to LG. This would prove to be a regretful decision.April 13- New display board arrives. I contact service tech and he schedules the next day to come install it. April 14-Tech shows up for Visit #2 (the fact I am giving numerical designations to tech visits should tell you something) and installs display board. I am not at the house this time, or much of the remaining catastrophe would likely have been avoided. According to my wife, he swapped out the board, hit the power button to see it power up, packed up his stuff and left. He did no function check or system diagnosis whatsoever, just looked for the lights to power up. He also went into the LG service system and reported the repair job complete. It was not, and the fact that he did report it as such would create problems down the road.After tech leaves, wife loads machine and tries to run it. After about a minute, it shut down and gave an error code indicating no water flow. I get home and check water supply to make sure that we didn’t have that turned off. I will also mention at this time that I have degrees in both electronic and mechanical engineering, and have been working as a design engineer and troubleshooting technician for electro-mechanical systems over 30 years. So I was able to deduce that we had sufficient water flow, but the electric water valve in the machine was not turning on. I contacted the tech, and he informed me he would come by the next day and check it out.April 15- Tech comes back for Visit #3. During this visit I learned the tech was a refrigeration expert, and had limited experience with dishwashers. He was competent, just not that experienced with LG dishwashers. He figures out that he had plugged something together incorrectly. I am not clear whether this mistake was made during Visit #1 and the incorrect connection was made at the mainboard, or during Visit #2 and the incorrect connection was made at the display board. I suspect it was #1 and the problem was at the mainboard because one of the connectors he attached incorrectly was to the main water valve, thus the valve did not work, as I had identified. Wherever the problem, he swapped the connectors around, ran a diagnostic, declared it good, and left again. When we powered up the machine I could hear the water valve now working, but after about a minute, the same error code and shutdown occurred.April 15 Part 2-The tech comes back that night for Visit #4 (told you we needed numbering). I am there, and we spend quite a bit of time checking out the machine. I teach him a few things about how the systems operate, and using some of my electronic testing equipment we figure out that the system is not seeing a signal from the water flow sensor. Hoping sensor might be bad, the tech ordered a replacement sensor.April 20-Tech got part, and stops by for Visit #5. Flow sensor not the problem. He spends over 2 hours of troubleshooting, including 2 calls to the service center for technical support. They go through everything, including checking the wiring harness. Nothing bad with wiring, but the mainboard is not supplying power to the sensor. It was never admitted to me, but I will bet a month’s pay that when he incorrectly connected the plugs in Visit #1 or #2, the sensor power supply on the mainboard was damaged. If he had not already sent back the new mainboard (remember I said this would be a regretful decision?) he could have swapped in the new board and likely fixed the problem. But he didn’t have the parts, and he was eventually told by the Service Center to stop attempting repair and RMA the machine.April 21- An unidentified person contacted me by text to inform me that the Alternate Resolution claim was started. But I should be prepared for it to be denied because the computer system says that all parts are functional. Remember the tech incorrectly reporting the machine repaired after Visit #2? An explanation by myself containing actual factual information and logic did nothing to change the response.April 23- I receive a phone call from LG asking about how I rated the service I had received in early April. Because the tech had reported he completed the repair, the gentleman calling me had no idea the job was botched, and he wanted to know how I rated my service experience on my freshly-repaired and perfectly-operating LG dishwasher. I don’t think he was very fond of my answers.May 1- Received voice mail from someone at LG telling me I was to be offered a bit over $500 for my permanently broken $1k machine. It further instructed me to contact Shakiah M about payout. May 5-When I talk to Shakiah, I’m told the actual number offered is even less. After several back and forth discussions on both text message and email, I agree to accept the offer, as long as there is no legally-binding contract included. I am assured there is not.Side note: It’s bad enough that almost no one from LG ever identifies themselves, but I am even more amazed by the amount of correspondence throughout this process done by text message on a cell phone. Is this what we call professional corporate behavior in 2021? Text messages? What are we, high-schoolers? May 28- Finally get a written offer. And that assurance there is no legally-binding component to the offer? Not true. I must waive off all rights to pursue further action if I accept this offer.Let’s recap: I started this process with a top-shelf machine with a single defective part. A $200 replacement part and 15 minutes of effort to install this part would have fixed my machine. But thanks to the mistake made by the service tech, I now have a junk machine. And what is the offer from LG after three months of hassle to fix all of this? Half what it will cost to replace it. Now I have a choice. LG is so in breach of contract here (not the warranty, BTW) that I will almost assuredly win in court. But small claims court is a hassle. I have tried to give LG the opportunity to make this right, and they continue to fail me, and will no longer even respond to me.30 day deadline to accept offer is June 27, three days from now. If LG really wants to make this right, then they need to do something better than half replacement cost for a machine THEY BROKE. If not, looks like I will see them in court. And I won’t be suing for just the cost of the machine. Punitive damages will be added on as well, and I have high confidence in my case and my ability to present it. I have been an expert witness in court proceedings several times, so court does not faze me. I don’t want the hassle of it, but I won’t be treated as a pushover either. This is LG’s mistake, LG needs to fix it with a reasonable offer.Original Review: We bought an LG LDP6797BD dishwasher in 2018, with the intentions of putting it in our house being remodeled. We used it in our rental home for about 8-10 months before removing it from service and putting it in storage. It never got installed in the house, so after sitting for 2 years, we pulled it out of storage and put it in another rental property where it has worked flawlessly for 5 months. Now after a total service life of 13-15 months, we walk in the kitchen one day to find it dead. Wont power up, wont light up, wont reset. Looking at a few videos, I picked up a line filter. Not the problem. In fact, once I had it apart to change the line filter, I could see the red LED lighting on the board. So clearly it has power. Then after some more research, I find the web full of similar complaints. The number of purchasers with failures occurring, conveniently almost immediately after the end of their one-year warranty, is simply staggering. The Amazon listing for this dishwasher has 100% 1-Star ratings. Let that sink in. 100% 1-star ratings, I have never seen that on ANYTHING in my life. And especially not on an item that costs $1000. This design clearly has a significant design flaw somewhere. The number of instances of identical failure occurring within a span of 12-16 months of service life is not a coincidence, and this statement is coming from a highly-experienced engineer with 3 decades of experience in design and manufacture of electro-mechanical systems. I know better than to believe that any manufacturer can take products to market and NEVER make a mistake in the design cycle. But what that manufacturer chooses to do about it when mistakes happen is what defines a company. This machine has a major design flaw, LG knows it, and apparently has chosen to do nothing about it. And I guess they have a right to not do anything about it. Well, I have a right to do something about it as well. If LG continues to leave customers like myself that spent quite a bit of money on a clearly defective product, then it will be the last of my money LG will ever see. And I will go out of my way, every chance I get, to encourage as many people as possible to also not ever spend THEIR money on an LG product. This is site number 2 for the day, I wonder how many more times I can tell this story before the weekend is over?If LG believes that not addressing this issue will save them money, I can assure you it will not. They will lose far more money from me alone than what it would cost them to make this right with me. Add to that lost revenue the amount of money they will lose with all the people I convince to not ever buy LG as well, and this will quickly become an expensive mistake many, many times over what it would take to fix it. If everyone else being screwed does the same, we can make a statement that LG simply will not be able to ignore. LG, the ball is in your court.

I cannot believe I have been duped by LG - I have had one problem after another with this refrigerator (LFXS29766S) that cost $2884.00 and was purchased in April 2015. Worked fine for almost a year. I called Home Depot where it was purchased when the ice and water on the door failed. They said, too bad it was 13 months after purchase and they only cover up to 12 months. Water failed again and had to be fixed. Now, it stopped cooling and no fan. Every service repair company turned me down to work on this fridge because they are notorious for being as one said crappy - needless to say, I am a very unhappy person and will NEVER by an LG appliance again. (I have a LG TV and dishwasher so they have lost a loyal customer.)

Bought the dishwasher 4 years ago. Rack system collapses when you load plates - had to jerry rig something to prevent from happening, the hose discharging the water leaked after 3 years of normal use (very thin, cheap hose I had to replace), had numerous occasions where it would not pump water out so had to manually remove the water and it would then worked again until now when it is not longer pumping. I think I am going to start buying disposable appliances - the kind that cost less you dont feel bad throwing away after a few years of use cause they did not cost a fortune...

I cannot wait to buy a new dishwasher. This LG inverter direct drive DOES NOT dry dishes, glasses, utensils, nothing really. Water is often left standing on the top of dishes and glasses. The smell coming from the dishwasher is something Ive been working hard to get rid of to no avail. Bleach, vinegar, you name it, doesnt fix it. As of lately, my dishes are not coming out clean either. I always rinse my dishes/utensils before placing them in the dishwasher. I actually questioned myself if I even ran the dishwasher because of how dirty they came out-and it did run! At this point, Id rather just hand wash my dishes to know they are actually clean and dont come out smelling terrible. The only plus to this dishwasher, is that it is quiet. Id take a louder dishwasher that actually does its job over this quiet one!

As per other reviewers, this Dishwasher does not clean dishes even after running through a two-hour cycle. Have had a repair person out to inspect and cannot find the problem - just doesnt do the job. He commented that he has numerous other complaints that this product does not clean dishes. Neighbors also have the same product and are not satisfied with its performance. Come on LG - own up and do something to rectify a) the problem with the cleaning cycle and b) the length of time to clean, and c) how do we fix the problem without it costing MORE!

LG dishwasher is pretty easy to understand the settings. I have had it for over two years. Its stainless steel inside and outside. I feel the stainless steel interior is easy to clean and maintain. It has an energy saving feature which I often use. It also gives you a signal when the rinse aid is low.

I bought a new LG dryer, September 24, 2020, from my local best buy. I also purchased the 5 year extended warranty. Fast forward to beginning of march 2021: my new dryer stopped working, gave me an error code. Because it was just over 5 months after purchase, i had to file a claim with lg. So, i call the lg warranty phone number and was told that there werent any technicians in my area that could service my dryer and they would look at third party techs. 4 months pass and finally someone comes out in June, 2021. He states that LG dryers have ongoing issues with their thermal fuses. He didnt have the right part with him and said he had to order it and would call to set an appointment when the part came in. About a week had passed and I called the technician, I was told the part was on backorder but i had a date of repair, July 17 2021. Tech showed up for the appointment and He replaced the fuse and the dryer worked again. 13 days later on July 30 2021, my dryer stopped working again and I received the same error code.I called the warranty department back and was told that they would contact me in 10 business days, as they had to look for someone to service the dryer. 10 days passed and they never called, after about a month, i called them. I was told that they were having a hard time trying to find someone to come out to fix their appliance. I asked them if they could send the last tech back out. The rep agreed and stated I would be called back. No one called. So I called again, this time I was told that my dryer was a lemon and i needed to wait for a phone call from another department, and was guaranteed i would hear from someone in 3 days. Another weeks passed and I called again, now each time I call, I am given a ticket number, I was told this time that nothing could be done. I asked to speak to a supervisor and was told that there were none on staff, and then was told that they couldnt patch me through to someone else... After about and hour of this crap I was told the supervisor would call me back, again. No call ( surprise surprise). I keep trying to get through to someone at LG, still having no luck and its now passing the 1 year manufacturer warranty and my time is running out to have this thing fixed, again.Lg just kept giving me one shit poor excuse after another and finally i gave up when i wad told youre outside of the 12 month manufacturer warranty, theres nothing we can do, maam . So, I called Best Buy. I explained the situation and all the bs i was going through with LG and the rep told me that LG has been having a lot of issues and they would take care of me. That was September 2021. No one has come out. My dryer is still broken.I took it upon myself and contacted the original technician and asked if he could come back out to replace the fuse again. He was able to put a repair ticket in with LG because my appliance broke a few months before the 12 month warranty ended. He came out toward the end of October 2021. He checked the fuse, because the error code the dryer was showing indicated it was the fuse, again. It wasnt, the fuse was fine. Turns out, according to the tech, I need a new wire harness and maybe a new computer? He wasnt sure, so he was placing an order for both and would call with an appointment. Its now December and the technician hasnt been back, after multiple phone calls I was finally told that the parts needed were on backorder and he wasnt sure when they would be in.I called Best Buy again today and explained the situation, again, and was told when ordering parts the company has so much time to fill the order, after that date has passed we (Best Buy) consider the appliance a total loss and she was going to transfer us to another department to get it all sorted. New department said that the technician has to come out and put it in his/her notes that it can not be fixed or is not worth fixing. Then and only then can the dryer be considered a total loss, and then they will replace my dryer with a new one.. another LG. I explained, in the nicest way possible, I do not want another LG appliance. I bought this one brand new just over a year ago, Ive been able to use it maybe 6 months total. I have had nothing but issues with the dryer and the companys customer service. I have 4 children ( ages 15, 6,3 and 2),we need a working dryer. We need something reliable. I would much rather have them take this junk out of my house and refund my money. It has been called a lemon many times, not only by best buy reps but also 2 reps that work for LG. Its a massive inconvenience to have to bring laundry to a laundromat everyday to have it dried.. I get 27 minutes of drying time for $1.50. Because I am potty training 2 toddlers, have 2 in school and my partner is an ironworker, we do a lot of wash. I spend between $10 and $15 every 2 days at the laundromat and about $20-$30 a week in gas to go back and forth to the laundromat. Thats A LOT of money to be dishing out because LG doesnt stand by their products. Money that could have gone on a couple new appliances, bills etc. She, the CSR, said she was transferring me to the lemon claims department. The man I spoke to basically told me that unless i file a civil claim against the company and a technician says that I have a faulty dryer, the only thing they ( best buy) can do is replace my dryer with a used LG dryer of comparable value. Which this dryer now isnt worth a damn thing. I am so annoyed with LG. Im annoyed at the fact that i spent almost a grand on something that LG says would last 10-15 YEARS. it didnt even last 6 months!Now i have to waste more time on monday calling LG, best buy and the technician and ask them to email or snail mail me all the paperwork and notes for the last year, so i can bring it all to my attorney. I have had enough of that company and their appliances. I will never purchase another product with the LG logo.

This dishwasher (LDF7810ST) quit after 2 years of use - it has never completely cleaned or dried the dishes even though a rinse agent was used. I rinse 3 times before a wash cycle and its still of no use. I had it repaired, but I should have bought another brand. I have also had an LG cellphone which was so annoying in its battery life that I went back to my old trusty Samsung for 2 1/2 yrs to wait out the contract. Life is Good as long as you do not buy LG.

I am incredibly angry with LG products as well as their customer service. We bought an LG steam dishwasher from Best Buy and paid for install. After around 2 decent years, we received an error message. Contacted LG immediately HOPING they would send someone out as we NEVER called prior at least to look at it. They hire local subcontractors so I was charged a $75 fee just to take a peek. I was told the dishwasher wasn’t level and the drain line needed a bigger loop to drain properly. Thank you and on his way. The dishwasher performed for about 5 cycles and three weeks later before last evening rinse cycle that flooded my brand new kitchen and theres water all under the floors. Ill call again but I am not sure I am going to get anywhere. TERRIBLE product. Terrible service. A big fat F from me. Now I have to hire Servpro to come out and dry the floors... rip out my brand new flooring... I am out of pocket for way more than the dishwasher cost. They should have a class action suit against them. I am sure we all suffered more than just the cost of the dishwasher!

Great looking dishwasher, but dish racks are shaky and easily fall off tracks. Very quiet operation and dishes get clean and dry. Easy to clean. Very satisfied.

This is the worst company and worst products I have ever seen! My new LG dishwasher that was bought in 2013 died in 2015 and needed to be completely replaced! The refrigerator that I bought in 2013 died at the end of 2016 and has not been able to be repaired and LG wants to charge tons of money to replace the compressor which is what failed after 6 weeks and 4 visits by repair companies came to try and fix it! It has a 10 year warranty but when I called its on parts only! They want to charge for parts even though they say its covered! Dont buy LG!! They have the worst products and service I have ever seen!

After two years, our LG dishwasher stopped pumping out the water after washing. Upon calling LG customer service, after having to pre-pay an expensive repair bill, they sent a technician to our home to repair the machine. We are now on our fifth visit and the machine is still not repaired. The repair person just took the new parts, put them in the machine, slid the machine back into the cabinet and left, never to return to complete the job.The machines quality is poor, parts difficult to get, and service totally incompetent. Avoid this companys products at all costs. They are over priced, do not last, and are difficult to get repaired. We also own an LG refrigerator and after one year, the ice maker/water dispenser system totally failed. We are talking about a two thousand five hundred dollar refrigerator. Again, avoid LG appliances, they are junk! Their repair service is just as bad, if not worse.

Purchased an LG washing machine model #wt4870cw 3 yrs ago and this is the 2nd service call in that span with the same problem. UE (unbalanced load) plus the inside top has rust around the fabric softener cup. Same problem we had 1 1/2 yrs ago!! It will cost us $285 for labor not including parts!! Terrible product and LG wont stand behind its product. Terrible customer service (from the Philippines)!! Will never buy another LG product again, not a TV, dishwasher, heck, not even a toaster!! Terrible product and company.

Bought new LG dishwasher at Sears, not knowing there was a service bulletin on this particular machine concerning a door design flaw that caused a leak. When ours started leaking shortly after the warranty expired, LG wouldnt do anything. Customer service was rude, confrontational, and borderline belligerent. We were unable to get the dishwasher to quit leaking without spending more on it than it was worth, so we yanked it and replaced it with a Whirlpool. It works great. We will NEVER buy any LG product ever again.

My wife and I purchased a new LG WT5070CW washing machine in January of 2013. This is a top loading machine. We started to experience mold/mildew smells from the machine shortly after we purchased it. We use high-efficiency soap, use very limited amounts of soap, dry out the entire machine (including the top lip of the washing tub) after every use, remove and empty the soap detergent/softener dish after every use, plus dry it out. We have used commercial after-market mold/mildew solutions to treat the machine. We have also used bleach rinses and vinegar rinses. We purchased a carbon filter bag that we place in the machine when not in use. Nothing seems to help and the smell is getting worse. So much so, that we are considering purchasing a new machine.We contacted LG about our problem and got a canned email response... do this and do that... all of which we had explained to LG earlier that we had already done. By canned, we mean it appears to us as if this response was meant for their front loading machines, as it mentioned making sure to wipe dry the gasket on the door of the machine. Our top loading machine does not have a gasket on the lid. We responded to LGs suggested fixes and asked to talk to a supervisor about this problem. So far, nothing from LG. The LG washing machine and dryer combination were not cheap. LGs customer service department along with their engineering department leave a lot to be desired. We ditched our LG phones earlier this year for Samsung and will probably do the same with the washing machine... although I am not sure what we will replace it with. LG products are problematic and I suspect will not have a lot of repeat buyers.

We purchase new LG products five years ago and have been totally disappointed with our dishwasher. It is the worst weve ever owned. It doesnt clean the dishes and now keep getting code 0E. Cant fix.

Purchasing LG products is a piece of cake but the quality is awful. My dishwasher already had to have the board replaced within the first year. The compressor of the refrigerator went out completely. We lost our refrigerator and a freezer full of food. And trying to get customer service by phone to help me was ridiculous. The only reason it got fixed as quickly as it did was because I had to complain on LGs Facebook page to get anyone to respond to me. The manager that I spoke with on the phone whenever I called to get the refrigerator repaired was an employee of LG. He was rude and disrespectful. He didnt act like he cared one bit whether or not my refrigerator got fixed or that I was out of a refrigerator for over a month. I will never buy another LG product again and I would not recommend their product to anyone.

To anyone seeking advice on an LG dishwasher, take heed to all of the complaints listed. I have experienced most of the complaints listed from the machine not rinsing, not drying, not cleaning. The worst appliance I have ever had in 40 years. I have not tried other LG products and Im not compelled to do so. However, Do not!!!!! Do not purchase this product line in a Dishwasher because you will be disappointed to no end. Im not going to fight it. Its not worth my time but I will never deal with this company again. I may have lost 350 dollars over the last 3 years but they lost my business and not just mine because Im spreading the word.