Purchased the LG Direct drive dishwasher. Stainless steel with all the bells and whistles. 1 year after purchase, I received an error code on the machine, stating its retaining water/moisture. Called LG Customer service provider. They walked me through the steps to fix this issue. Two weeks after this issue the machine made some very loud noises, along with showing another code. This time it was the motor that had gone out on it. I was told I needed to send receipt, as I refused to pay for service. Keep in mind it had water issues already. So I sent the receipt, and they fought me, along with denying my claim. It didnt stop there. I finally got someone out here from LG to fix for free, after a lot of time on the phone, and no use of dishwasher for 2 weeks. The repair man came out. He was very rude. Along with tipping dishwasher and spilling water all over new floor.Well my problems did not stop there. Its only been 2 weeks since fixed, and its showing the error code for water /moisture again. Little did we know the first error code was leaking water under my new floor. Ive called LG Customer service again and got the run around. The service rep also told me this is a known fact about the machine, and there have been issues with it. Its been 3 days and no one has reached out. But heres the worst part of all this. My floor has now been tore up, and restoration has come out due to the known issues, and all the water that has leaked out under my floor. My homeowners now has to get rid of water and replace the whole floor. My machine still sits in kitchen broke and not usable. PLEASE DO NOT PURCHASE THIS UNIT.

I bought this dishwasher in January 2015 and it has been a nightmare since I have had it. While under warranty LG had 5 different people out to fix it. I have not been able to use this dishwasher more than able to use it. I paid approximately $800.00 for this dishwasher and the one I had when I lived at an apartment was 100x better than this. Didnt clean well... ALWAYS problems with it. LG would not replace, kept fixing issues with it. I had to have the motor replaced, door replaced, dish soap dispenser replaced 2x, steam vent replaced, hoses replaced, seals replaced and it has been a lemon since day one. Again, last night after having yet another repairman out and only repaired about a couple of weeks ago, it breaks again and wont even come on. Seriously, what a piece of junk. Will never purchase another LG product again. Went out this morning and purchased another dishwasher. The LG is now out of warranty. Oh, and also one of the repairman told me that LG should just replace it and guess what, never heard from that repairman again. They said his work was not up to par... Really LG, I think youre not up to par!!!

Direct drive stainless dishwasher from Home Depot - Does not clean dishes despite pre-wash and addition of vinegar with liquid soap. Beyond poor design, have replaced the mickey mouse sliding dishwasher door twice! No more LG for me-poor design and low reliability.

I am extremely disappointed in the support of LG. This is my first purchase of a LG dishwasher and in the first few months I started having electronic problems. The technicians could not solve the problem after several visits and as soon as the warranty expired, they wanted to charge me several hundred dollars to continue to solve the problem.

Purchased LDF6920ST from Pacific Sales in 2011. Major leak and since dishwasher was moving from under cabinet, we called the installation company. The guys came out and replaced the water hose, and reinstalled the dishwasher. They turned the dishwasher back on and the water continued to leak from the bottom. Since they are installers, they checked the best they could for additional hose leaks but could find none. They recommended we get a new dishwasher! Shouldnt a $639 dishwasher last more than 4 years?! Im not happy.

Bought this dishwasher a couple years ago. Always had a funny odor, like a plastic smell. About a week ago the dishwasher started making a really ugly noise and then shot up with an error code LE. The repair person arrived today, inspected and found a blown motor and AC board. Several hundred dollars just for parts, which are not available so a lot of people must be having problems. Avoid this dishwasher. Not worth the money.

Bought the dishwasher 4 years ago. Rack system collapses when you load plates - had to jerry rig something to prevent from happening, the hose discharging the water leaked after 3 years of normal use (very thin, cheap hose I had to replace), had numerous occasions where it would not pump water out so had to manually remove the water and it would then worked again until now when it is not longer pumping. I think I am going to start buying disposable appliances - the kind that cost less you dont feel bad throwing away after a few years of use cause they did not cost a fortune...

Bought a LG dishwasher in October 2016, due to shipping issues did not get until December, installed myself, first use it took about 6 hours to complete a cycle, and dishes were still dirty, soap dispenser never opened. Called Lowe’s, they told me to call LG, and they would schedule a service call. Well they set up one for 30 days from a lawnmower company? They came, said I had a loose wire, my fault, well before they got very far away dishwasher quit. Well to make a long story short, here it is August 18, and my dishwasher still does not work. LG keeps turning me over to AE service which I dont know who is more useless, every time they schedule someone I get a phone call within a few days of appointment from a service tech that either tells me I am too far away to service, or they no longer service LG due to not being paid, some say they cannot get parts, or get wrong parts. I have been told 3 times by LG service that I was being escalated to a buy back since I have had so many problems, but keep getting the run around. Today I was offered to buy an extended warranty, what a joke. At this rate it will be out of warranty before I ever see a repairman, she agreed, and said that’s a good reason to buy this extended repair warranty. If anyone wants to call me ** I am ready to get people together to contact the Better Business Bureau, if they have had the same issue, someone need to stand up for our consumer rights. I dont even have mine hooked up, gave 15 year old General Electric away, and never had a problem with it, brother in law loves it.

I have attempted to leave an informative useful & detailed review about the quality (or lack thereof) on LG review sites however as the review was unfavourable for LG I have had the review rejected multiple times citing does not meet our criteria. Basically I was being silenced. I have an LG refrigerator that is faulty & is still under warranty. I have tried every which way for LG to honour that warranty & they in return have have tried every which way dishonor it. Very stressful & disappointing to say the least.

Our LG dishwasher has never (since the day we had it installed) cleaned our dishes or dried them. I first noticed that after carefully rinsing all residue off my dishes, they still were dirty after running them through the normal cleaning cycle. I then washed my dishes and started using the power scrub feature every time and noticed the dishes had either food or soap reside on them and were never hot or dry after the washer stopped. I have to pre-wash everything I put into it and wipe off the soap afterward even though I use Jet-Dry. My dishes are barely warm when the 2-hour power scrub cycle is finished. I called LG support and after several questions, I realized that the customer service rep was going through a checklist in order to troubleshoot the root cause of the problem. She asked if I had cleaned the unit by the manual instructions to make sure there was no food debris clogging (YES). She asked if I used the proper detergent and if my washer actually had power to it (Yes and yes). She asked if I used the power scrub feature. She wanted to know if my dishwasher was connected to my garbage disposal? She said I had to check the line to make sure it was clear, but she told me that there was no way for me to do that other than looking at the line - REALLY? She told me that I obviously needed a technician to come out for the price of $85.00 to diagnose and probably more than $250.00 for parts and labor. She also told me that I could not talk to a technician or anyone else other than her over the phone.Weve had nothing but trouble from our LG refrigerator as well - having had to replace the water line 4 TIMES before the fridge actually stopped working and then had to pay LG for a new motherboard. I will NEVER again buy another LG appliance. Customer service is POOR at best and appliance functionality is a joke.

Im very disappointed with the LG dishwasher I purchased a little over two years ago. I cannot believe after two years of maybe 100 uses (generous estimate) it already is useless. It will sometimes work and most of the time automatically shuts off. I did not purchase an extra warranty since I had a Whirlpool at my rental unit (over 7 years old, maybe more!) and did not have any trouble with it. When I called the service center they basically said I would have to pay for the service call, labor AND parts! I will NEVER buy an LG product again!

After less than a year began having OE error codes appear and dishwasher stopping in mid-cycle. Did diagnostic over phone with LG and said it was probably pump. Read reviews and saw some who said they replaced pump, control board and no better. I used shop vac to suck out water, then took long time balancing dishwasher, then re-routed drain pipe up high, instead of cabinet floor. Has worked since with only filter cleaning every few loads. Still a horrible machine, but working for now. Hope this helps. Good luck. Next purchase I will read ALL reviews before buying.

The rollers on the bottom tray do not stay on track and as result it has to be lifted to move it in and out. This dishwasher was purchased after reading the reviews and installed in a new home.

Sorry I didnt know prior to purchasing. We purchased in 2015 and it had a couple problems from day 1. The bottom racks fell in so we had to call a repair person who literally stretched the bottoms of the racks out so they would not fall into the bottom. Several glasses broke right off because the top rack has a terrible design. DW is hard to load and Im constantly shifting things. NOW it no longer cleans the dishes properly. We use recommended products and get residue now more than ever. Please stay away from this dishwasher.

This has the same style filter as all of my previous dishwashers, but this ones filter assembly does not come apart for cleaning. When the glasses have sandy bits left on them I remove the lower spray arm and the water guide tube on the back and take out the grids, screens, and mesh screens in the bottom. After brushing and rinsing everything I put it back together and it is good to go for another 6-8 months. The problem with this unit is that the lower screens, grids, and mesh is one-piece. It does not come apart. There is trapped grunge inside and I can shake some of it out, but most of it remains trapped. I called the company. She just kept repeating the manual- It is self-cleaning, you do not need to clean it, removing it voids the warranty. The manager said to call the repair technician. I ordered her to send me to their service/repair department so they can advise me how to clean this unit. She said they wont speak to me unless I am an authorized technician with an official technician number. She kept trying to set me up with an appointment with a repairman- while telling me that the warranty wont cover this. I will have to rinse and shake the filter unit and hope I can get out; if not, I can order a new one from Sears for $60.

These new energy efficient washers S__K!!! They dont clean unless you wash first and NEVER dry so you always wind up dripping water on floor. Ive had pre-green dishwashers and they worked much better. Ive probably run dishes twice through the new ones.

I bought all new appliances for my kitchen... all LG. Love everything but the dishwasher! I never thought I had to read the manual to run this... but one day realized that the filter was really greasy and there was water standing in the drain. Then I found a quick guide with my papers that actually said to clean this filter every time you wash! The water never drains out which creates moisture even if you put a paper towel in it each time you use it! Really... Does a manufacturer expect you to clean the filter each time? Plus we dont ever put dirty dishes in it to begin with! Pricey item And LG wont back this up because I am beyond my warranty. Who has time for this!? Forget this product.

In January of 2011, we purchased an LG dishwasher (Model LDF7920ST). We have had continual issues with the drainage system. A repair person has attended to this 3 times and again it is not draining. The dishes are not clean when they are run through a cycle and I have to manually pre-wash the dishes before putting them in the dishwasher. LG does not stand behind their faulty or poorly made products. You can guarantee that we will never buy another LG product again.

We bought an LG appliance package from Best Buy for our new house in 2015. Two years after, the refrigerator quit cooling and cost $600 to fix. We had no refrigerator for 2 weeks while waiting for repairmen to come out and then to order a part and return to fix it. Repairman told us the part he fixed had failed on many refrigerators - evidently a problem with the part. Four years after purchase, the dishwasher developed a drain problem and had to be fixed twice. This was $400 to fix, plus we had to do without the dishwasher for a total of about a monthI spent at least 30 minutes on the phone to Customer Service and spoke to “Corey” in executive services. He was unsympathetic and not inclined to help me at all. He offered no relief or compensation. He actually told me the new electronic appliances are not made to last. Very frustrating and disappointing. There are only two of us in the house, we are senior citizens, on fixed incomes, and we don’t abuse our appliances. Very frustrating.

LGs 2 year old dishwasher nearly burned my house down then they quietly closed 6 cases I opened with 6 representatives to discuss the matter along with the damage their dangerous equipment caused. On the 6th attempt, I asked the representative if it was normal for the previous 5 cases to automatically be closed without any communications, she confirmed it was very odd and she never saw that happen before (all calls were recorded). Additionally, both racks rusted through after 2 years of use. LG agreed to send replacement racks since it was under warranty but they were never delivered. The LG dishwasher also created water damage under the counter, which resulted in a 6 crack under the counter.The root cause was the result of extremely poor engineering by LG. 1) Poorly designed seal which didnt use common design engineering knowledge, 2) an extremely poorly designed latch design, which places a hole in the latch an inch away from the poorly designed seal. The major safety hazard here is that the hole in the latch provides a direct path to the electrical switches in the door latch assembly. These issues are further discussed below.I originally provided LG with a video showing how their dishwasher shorted and burned at the LG dishwasher door latch switch. I discovered the melted door latch assembly and exposed shorted wires because the dishwasher smelled like it was burning. They clearly have design and quality issues. The risk is too high to ever consider an LG appliance again. I also have a 6 month old LG refrigerator and the compressor is occasionally making loud noises... more quality issues with another LG appliance. I also had the V20 for two years. It was a horrible phone. LG provided infrequent updates. So glad I returned to Samsung with the Note 9 and now the Note 20 Ultra... anyways...Here is the video showing the charred and melted door latch after it nearly burned my house down. I also included a second video to diagnose the issue, since there was no longer power to the unit. **. I bought their control board (potted PCBA) for about $200 and a door latch assembly with the correct switches. After installing the new board and latch assembly, I learned that the dishwasher seal suffered from excessive compression set due to a poor mechanical design by LG. Compression set is when the rubber remains compressed and doesnt return to its original shape. This typically occurs when rubber is compressed at more than 50%. The problem can be easily avoided by limiting seal compression to a maximum of 50%. This is basic design engineering knowledge but apparently, LG failed with that very trivial design requirement.In addition to a poorly designed seal, it turns out that my house almost burned down because of a really, really bad LG latch design where the latch opening created direct access to the electrical switches. This is a major safety hazard because the seal preventing water from leaking is about an inch away from the switches; this creates a direct path from the seal to the switches. Water was leaking through the top of the seal and directly through the latch assembly and into the switches. The distance from the seal to the switches is about 1-2 inches so if it leaks, it can cause a fire. The same issue was going to happen again if I continued using the dishwasher. At this point, its clear there is a safety hazard. I will likely start connecting with class action law firms to take further action, since LG continues to quietly close all cases I opened to discuss the matter.It is incredibly alarming that LG would learn of this information and choose to quietly silent my cases. It seems like LG doesnt care about the safety of their customers since they have not responded to my very troubling concerns. Im sure this will elicit a canned response from LG and a request to settle it privately. However, it is troubling that they wouldnt want to make this issue well-known and have a safety recall. My house almost burned down and they quietly closed 6 cases I opened. LGs behavior is beyond unethical. Its also beyond negligent. It seems like it approaches criminal. I can only imagine what other safety hazards they are covering up.There are so many horrible reviews and stories from so many people about LG. I had a bad experience with them last year, which led to me buying another refrigerator after less than 2 years of having the new refrigerator... which also has problems. At this point, maybe I should notify the major retailers of the need to have a safety recall. They may not care about their customers, but they will care about the cost and brand issues associated with a major safety recall... especially when they tried covering it up.

7 year-old LDF7810ST (with very little use until recently) gave LE code. Replaced motor & since old part was riveted shut, husband drilled it open to take a look: what a mess. This must have been a defective part from the beginning and ultimately made a terrible grinding noise like it was chewing up silverware, however, it was just the motor grinding itself into pieces. Re-assembled & still wouldnt operate. He checked wiring & voltages, only to find that the noise filter has a 120V black wire and white wire coming in one end of the filter and coming out the white wire is 120V. He cant figure out how this ran in the first place, but has anyone else noted this problem? Do we throw good money after bad & keep trying to fix this sad excuse for a dishwasher?

We bought our LG dishwasher 2.5 years ago and it sat for a year of that 2.5 years because the heating element was out. I decided to get it fixed and we thought it was taken care of but after 3 cycles of using it after it was fixed, the board caught fire. The gentleman who fixed it said that its parts were not large enough to take all the work it had to do and it melted the components and could have started a fire in ours. I am very sad to say we now have to buy another dishwasher, instead of throwing good money after bad, and I will not buy another LG anything.

All my appliances are from LG like the microwave, washing machine, dryer, and dishwasher. Everything was okay so I picked an LG refrigerator too. The experience with the product was good until it started to get some problem. The insurance company refunded the money for the refrigerator but I was without a refrigerator in my house for over a month. After this experience, I should get a Samsung because I dont wanna get another problem like that.

Purchased an LG dishwasher less than 5 months ago. We were doing a kitchen remodel so it has only been used the last month or so. I have never been so dissatisfied by an appliance. The dishwasher is designed poorly (we purchased the unit with the three racks - the top rack being slim and designed for spatulas, knives or small items). There is no correct way to load this machine as all the racks and prongs fall over during the cycle. The dishes are not clean - I hand wash everything before it enters the machine and they are worse when they come out than when they go in. The machine takes over 2 hours to run on a normal wash/dry cycle and the dishes are not dry, they come out saturated. The machine is not dry and requires cleaning after every cycle. The soap spills out of the door and somehow ends up on the outside of the front door. This is the worst dishwasher I have ever used and if I am unable to return it, I will feel criminal giving it away for free. I recommend not trying your luck and going with a different brand. This cost over $800. Awful.

Purchased six years ago. We had to change the motor after three years of very moderate use... then we had to get new springs kit for the door. Now, the water inlet valve is in trouble. We had a KitchenAid pour close to 20 years with only one call to the repair shop... This LG dishwasher is going to cost more in repair bills than we paid for it. The worse dishwasher we ever had. We also got trouble with our LG fridge (door gasket to be change every 2 years) and now the microwave touchpad (control panel) is out of order.

LG makes great TVs, Lousy dishwashers. We installed all new LG appliances when we remodeled our kitchen. The dishwasher works great provided you wash everything before loading and make sure its on the three hour power scrub cycle. Do not buy this dishwasher.

The dishwasher is very quiet and washes well but takes a long time to go through the cycle. There are numerous cycles to choose from. A screen at the bottom of the DW is easily removed to dispose of food particles.

I built a new vacation home three years ago and bought all LG appliances, which were washer, dryer, fridge, and dishwasher.I’ve had numerous problems. There was water leakage from the washer and extreme problems with the dishwasher. Five repair calls, but there are still problems. The handle on the fridge has come loose and is extremely difficult to tighten.These appliances are absolutely terrible. I would never recommend them.

LG dishwasher is 1 year old. This is the fifth time it has broken! Always something. LG products are cheap and a waste of money. I will never buy LG again.

We purchased an LG Inverter Direct Drive dishwasher from Home Depot. Right after our warranty expired the dishwasher did not drain. A repairman came out and replaced the pump, costing us $160. In less than two months the problem is back. The repair labor was warrantied for 30 days, which has now passed. So we will again have to pay $75 just for the repairman to make a diagnosis. I have checked the hose, and kept the filter clean, though this is not something I ever had to do with any other dishwasher. LG dishwashers are very badly designed, and LG does not stand behind their products.

Our LG dishwasher has a odor coming from the inside after a wash cycle after the dishes are removed and it is empty for several hours. Have tried pouring water in the bottom and pumping it out operating the pump by pressing the on button, normal then normal and power scrub together to pump water out of bottom. Tried wiping it down after a cycle, no help, poor design, wish I had never purchased this unit. My friend has the same unit with the same problems, will not dry dishes, odors, is this really a safe dishwasher to use. If it has a odor that means it is not getting hot enough to sanitize the dishes.

I bought a LG dishwasher in 2017 from Home Depot. Registered it and it worked fine for almost a year. Then it started stopping before the drying cycle and constant beeping and didnt drain. Over the coarse of 9 months, 2 different repair companies, many hours on the phone, weve had the control panel replaced 2 times, the mother board replaced 1 time, the door lock/latch 3 times. Each repair lasts about 2-3 weeks. I have taken videos of the problem when they didnt believe me. The machine shows no error code and the smart app on my phone when linked says the machine is working fine. I have asked for a replacement washer because this is a lemon. I have documented all my emails to LG and to the service techs.When I read all the negative reviews on this same product, and under the review LG replies to contact them by calling them, or contacting on Facebook or Twitter because they want to make it right, I have to laugh. I have done all that including contacting them on Facebook. When the repair man visits your home and reports your problem to LG tech support, then sends the report to LG, tells you to wait for LGs response. No response in over a week so I call customer support. You cant call tech support only the repair guys have access to them. Customer service doesnt have access to Tech support. They leave them a note to call you. So you go round and round. As I am writing this I am waiting again for the repair man to arrive to fix my LG dishwasher that now will not start at all on any setting. It flashes, then beeps then stops.

LG LDF6920ST Dishwasher - I bought this dishwasher in the spring of 2011 and in August 2014 the dishwasher will need to be replaced. This dishwasher was not abused and is in a 2 person household. Initially I smelled an awful smell of burnt electrical coming from the dishwasher and now it wont stay on. Im afraid it will catch the house on fire. An LG registered service person cost $89.00 for the service call and $150.00 per hour not including parts. I read online about other owners of this model dishwasher having to repeatedly change the motor and the water pump. I am going to replace this dishwasher after only 3 years use. I wont be buying another LG product anytime soon.

I bought my LG Dishwasher March 2018, within one month the bottom rack which folds the fingers down for large pots, snapped and broke. It took 6 phone calls and 2 months to get a replacement. I was shipped 2 racks which tells you how disorganized they are. Currently I now have a dishwasher which has NO POWER! It is January 2019, so I called and they set up a service call for next week. I just received a follow up call from an LG representative asking me all the same questions that were asked when I called in. I was so frustrated with her as I asked why they are calling me again with questions that were already asked? She then said, Thank you. Have a nice day. Good grief! So fingers crossed this wont take months to get fixed!

We have owned so many LG products and have loved them all. My complaint with the dishwasher is that it takes two hours to run and does not have a dry cycle. No one told us that at purchase. Have had for three years and no real problems except as stated.

Dishwasher consistently had been flushing and would not work. Weve had the repair guy out a couple of times but he acts like hed rather be somewhere else. We asked for a different guy since he hasnt been able to resolve our problem 3 times. There is no other guy. Now it is flashing. The dishwasher has worked on and off for about a year. Were just getting a new one - NOT LG.

Please when purchasing a LG product make sure you look at the warranty. I have owned 2 LG products. First was a dishwasher the second is a refrigerator. Both of these products had issues that should be covered under LG warranty and LG has fought me on both warranty claims. The first was the dishwasher. When I called in for a warranty claim I was told LG could not warranty it as I did not have the original purchase receipt. Even though the Model and Serial Number on my dishwasher noted it was under warranty they would not honor their warranty. At that time I did not realize I could have fought it so I purchased a new dishwasher (that was not LG).Now in 2020 my fridge stopped working. It is the compressor. My fridge is still under warranty and the compressor should be mailed to my home. LG is making me jump through hoops to get the compressor mailed so my fridge can be fixed. LG will not send me the product without talking to my technician. In saying that I have supplied LG with my technician’s contact information and LG has told me that they have reached out to my technician to authorize the part. My technician as received NO authorization request. When I reached out to LG to note my technician had not received and email I was then told it would take 3-5 business days to contact him. I feel that LG has no right to authorize my technician in order to send me the part. Today there are so many clever people that can fix their own appliances. If I was a handy person and was able to fix my own LG fridge, LG would not send the part directly to me as I am not a technician. I think this is very unethical. The fridges compressor does not work it is under warranty, LG should mail the part without question. So at this point I am going on 15 days without refrigerator. LG will not send me the part even though I own the fridge and it is under warranty. They have supposedly contacted my technician but at this point he has not been contacted. I just wanted to let everyone know what I am going through so that when you purchase any major appliance consider purchasing one that has a better track record at honoring their warranty. If you do purchase an LG appliance at least now you are well aware that they will make you jump through hoops and likely not going to honor the warranty on that appliance. It would be better to find a company that is willing to honor their warranty even if it costs more.

I just purchased a LG dishwasher LDP6797BB from Home Depot on 10/9/17, it was delivered on 10/17. We installed it ourselves (no issues there). Once we had the dishwasher all installed and confirmed no leaks, I went to run the dishwasher through a full cycle (as recommended). I powered on the machine only to get this code L2, I pulled the book out to find out this code means, luckily (according to the book) this is not an error it is a Rinse Agent code... However, the book does not tell you how to clear this code. So I called LG customer service, I was told I had to reset the machine at the circuit breaker. OK so I do that, machine is reset, machine works (thank God).When the cycle completes, I load the dishwasher with dishes and power on the machine... L2 AGAIN, reset AGAIN, did not work, reset breaker again. I have done this 1 MILLION TIMES in a week (and yes there is rinse agent in the machine). I have called LG, they are no help. They have no techs on staff that you can speak to, I know this is an easy fix, but they insist on sending a tech to my home. I WILL NEVER EVER BUY LG AGAIN... Fingers crossed that they can fix this once and for all.

Spent a lot of money on this attractive stainless dishwasher. After minimal use (work out of town, used it maybe once a month) the pump quit. I live out of town, cant get anyone out here to try and fix it. Guess its going to the dump, probably only did 20 loads of dishes. Lousy loading racks. Though the interior is quite large, the racks dont seem able to nest as many dishes as my old one. About all this dishwasher does is look nice, stainless, hidden controls, sleek handle. Never ever buy a LG dishwasher. Even if Id have bought the extended warranty, the pump and service call are not covered.

We purchased a LG dishwasher from hhgregg Feb 2014. May 2015, the dishwasher gave out. We thought LG products were good. We paid over $800 for the LG dishwasher. The technician who came to assessed the LG dishwasher was improperly installed. In reading the reviews 279 owners of LG dishwashers felt the LG dishwasher was a joke, poorly designed. We replaced a Magic Chef dishwasher, that was over 27 years old, and still was in working order. The stainless LG dishwasher looks smart, but in reality the dishwasher is crap. LG corporate office said they will not repair the 14 months old LG dishwasher and if we were not satisfied sue them in court. I will.

My LG is a built-in model; it's set into an island next to the sink. The whole island gets warm while it's running because the venting is inadequate, especially while drying. The choice of settings is really helpful.

The 10 year warranty that covers the compressor is not worth the paper it is printed on. My fridge is running hot to get it fixed under warranty I have to pay $250.00 for labor. The only thing covered is the part. I asked how long will it take to change the compressor, 2 to 3 hours Im told. At what cost per hour, cant tell me that. I asked if they could come out if it is the compressor can they leave it and I will have it installed, told no. I asked if I could find my own certificated LG technician told no they will not supply the compressor. So the only option is pay the $250 or risk having someone charge me double because LG cant tell me how much it will cost per hour for a tec. Also have an LG dishwasher not working, both appliances less than 6 years old. Either have a warranty or dont because this so called one is not worth it. I will never buy LG again.

I have been without a refrigerator for 2 months. We live in the KC metro area and there are only 3 repair companies certified by LG. It took them weeks to come out as they were booked and then we had to order 2 parts of which both have been back ordered. Maybe I am spoiled but 2 months without a refrigerator is a long time. I called customer care and indicated I think they have a supply vs demand issue. Obviously they have a bad product if you cannot keep the parts in stock to repair. I also have a dishwasher, washer and dryer by LG. The dishwasher is awful and so far the washer/dryer have been fine. I need to find a new brand before we update our kitchen! Based upon repair time alone they are not worth it!

LG French door frig purchased in 2007 has main board that was replaced twice in the first year. Then plastic parts crack and fall off door and veg bin holders. In October 2011 lights (120 watts) stay on, melts plastic and ceiling. Coincidentally, a law suit on that one and extended warranty to cover it. We will see. Bought an LG dishwasher at the same time. After 4 major repairs, it is now at the city dump where all these products should be. Wasted money/time repairing it. Spoiled food with light issue, not to mention the fire/burn hazard. Service is inept.

Purchased an LG washing machine model #wt4870cw 3 yrs ago and this is the 2nd service call in that span with the same problem. UE (unbalanced load) plus the inside top has rust around the fabric softener cup. Same problem we had 1 1/2 yrs ago!! It will cost us $285 for labor not including parts!! Terrible product and LG wont stand behind its product. Terrible customer service (from the Philippines)!! Will never buy another LG product again, not a TV, dishwasher, heck, not even a toaster!! Terrible product and company.

My LG Inverted Direct Drive Dishwasher is 9 months old. Fortunately, I have had no serious problems with my dishwasher, however, it doesnt clean very well (Dishes have to be washed before hand) and it takes 2 to 3 hours to wash. I have a large family so we have to run several loads daily, this machine takes up too much of my time. Another complaint I have is it has a lock on it to lock the keys but it doesnt lock the power button so my baby turns it off in the middle of cycle. This is even more frustrating because it takes another 2 to 3 hours to cycle. I wish I would have kept my $200 Hotpoint - it was much better.

Rusted front panel replaced by retailer (Home Depot). LG said I cleaned it wrong. Rusted again. Doesnt clean dishes well, change soap, clean filters, change rinse agent, still worst dishwasher I have ever owned. Very disappointed.

I purchased my LG appliances (all 3 of them) from Home Depot in August 2010. Within the first 2 days of having my fridge, they had to replace the door twice for sensor issue. Now my dishwasher is having the same sensor error. I started the warranty claim on 01/23/2011. It is now 02/02/2012 with no resolution. I have had to handwash dishes for 3 weeks. I have called on 5 different occasions. On 01/23, LG stated that they needed a receipt. On 01/24, they stated did not receive all information to begin warranty work. (Please take into consideration that they have never called me once about missing information. All calls were initiated by my self). On 01/30, they stated that they did not have the serial number (which was given each time in the preceding phone calls). On 02/01, they stated that they cannot find anyone to service my area and that they needed 3-5 more days. My husband called and found servicer in less than 5 minutes. They are now stating that they cannot get paperwork in that quickly. This is unbelievable. Life is not good when you are handwashing dishes. I do not want these appliances and feel that there is nothing I can do about their terrible service.

This is the most useless dishwasher I have ever owned (LDF5545ST). My 20-year-old GE works better than this thing. The energy efficient drying is absolutely useless. I have followed every instruction in the owners manual, ensured that my water is hot enough, and everything else that LG recommends. I always have to dry at least half the dishes by hand. It’s actually faster to wash dishes by hand. I would never, ever, ever, buy another LG dishwasher. Do yourself a favor, buy something else.

Have an LG higher stainless dishwasher that has been determined needs to be replaced by tech. Was offered a white may tag and was told only option or 500 dollar cash. Have been trying to get thru to discuss this matter and cannot get thru after waiting hours for some one to answer the phone. No resolution or cannot talk to supervisor. Bad business on your part. No resolution as of yet.

Just bought the LG LDT9965BD Dishwasher. It does not dry the dishes properly. I didnt realize that the dishwasher has what they call a hybrid drying system. The dishwasher does not have a heating element, instead, it relies on the heat that is retained by the dishes. They recommend hotter water which is NOT a good idea if you have children. Also, rinse aid is REQUIRED to enhance the drying performance. They should really inform customers about this. Also, the inside of the door stays wet all the time unless you dry it after you wash your dishes.

i purchased an LG dishwasher and refrigerator new in 2007. Their products are junk. I have had problems with both units and made numerous service calls. Their customer service should be called customer no service. Dont make the same mistake and throw away good money on cheaply made appliances.

LG dishwasher LDF55545ST - Have called LG several times but they are absolutely no help at all. The dishwasher is stuck in sleep mode. The tech that came said new control panel. Lost receipt but have cancelled check showing purchase but they will not cover warranty. Also they are sending me extended warranty service plans to buy but wont honor existing warranty. Sorry product and customer service. I will never purchase LG again and do not recommend their products.

I have an LG dishwasher, purchased in October 2013. During many cycles, it whistles for minutes and minutes. I had a service guy come out, but the problem couldnt be reproduced. Its quite annoying and can be heard over the TV. Has anyone else experienced this, and if so, what did you do? Thanks.

LG Dishwasher Model ldf7561st - Wow, wish I read these reviews before purchasing. We upgraded our kitchen with new appliances, all LG. To be honest, the other appliances have been OK for their purchase price... This dishwasher, however, has broken down after 2 years of normal use. After calling their very friendly customer service phone bank (that has no actual power to do anything), I was informed that, lucky for me, in order to repair the dishwasher, I had two options: pay $400 for a warranty or only $265 for a repair! What a deal on their product that couldnt handle 2 years of operation! So ridiculous - I will not purchase another appliance from this company again.

I purchased an LG Dishwasher model number LDF6920ST from Home Depot. This unit looks great and is quiet, however, it does not clean and does not dry your dishes. The internet is flooded with similar complaints about this model. When you call the LG service department, they are nice enough but will only offer to send a technician to check it out. What are they going to check? Its not broken! It is a pathetic design that has been compromised by all the emphasis being placed on energy efficiency.I am out around $700.00 for the unit which does not account for installations costs and the grief incurred!

After about 1 year of having this dishwasher (LDF7551ST), it started not draining OE error code. I replaced the pump, didnt work. I blew out the drain hose, worked for a couple of loads. I have removed the filter and made sure that it is spotless. Checked the plumbing to ensure there were no blockages. I will never purchase another LG dishwasher.

I have an LG dishwasher Model LDS5540ST purchased from Lowes on 11/07/2014. The dishwasher recently failed. The error code “nE” repeatedly appears at the conclusion of the wash cycle. We live in a small town about 5 miles from the Lowes in Lewistown PA. Service for out of warranty LG is not readily available from Lowes by certified repairmen in our area. Verify service availability before you buy. Apparently Lowes advertises and sells these LG products without making you aware of this problem.

We have had the dishwasher 3-4 years, it has been working fine. Then I start smelling something and take of the panel. A wire had come loose and melted the side then started melting plugs. After I had taken everything apart I found that not only had a wire come loose but the left side of the washer was rusting. See pics. How in the world does this happen in such a short time with everything is suppose to be sealed. LG told they couldnt or wouldnt do anything because it was out of warranty. I guess if you get a couple of days out of warranty watch out your house, could burn down because for shoddy labor. Never buy an LG again.

The icemaker gets stuck, manually need to separate cubes. Also makes popping noise. Door seals get black mold. Stainless finish is impossible to get spotless even with dealers suggested cleaner and etches unlike my Miele dishwasher stainless exterior which cleans up perfect effortlessly!!

Our 25-year-old Kitchen Aid dishwasher died and sadly our landlord replaced it with an LG dishwasher. Whether it works to our satisfaction has yet to be seen; the design is my big complaint. We are bending over literally almost to the floor to load the dishes. I own some giant pots, but none big enough to justify the enormous gap between the top and bottom shelves. Its ridiculous. I actually stubbed my toe and injured myself on the open door, which practically rests on the ground! The prongs are lined too far apart to economically place small dishes and plates and all in a row, so attempting to find a sensible way to group like dishes and glasses is pointless. Fortunately, we hadnt thrown away the utensil tray from the Kitchen Aid; I dont understand the covers on the junky LG tray, some of which stay open and some dont. Its just a cheaply and poorly designed, impractical product.

I purchased a $1,200, top of the line LG, in September of 2009. November of 2011 the machine came up with an error code of 1E, which the manual states a water inlet valve. So the part was replaced. Guess what? That wasnt the issue, so I contacted LG, and they had me go over some troubleshooting over the phone with no luck. So they gave me appliance repair centers that only deal with LG. To make a long story short, after having 2 parts swapped out - one was for $91.00, the inlet valve was $54.00 and another $91.00 yet to be paid to the appliance repair guy. Oh and I forgot about the computer board (which only has a 5 year warranty) was replaced - I have a $1,200.00 dishwasher that does not work!LG called me to say that they will prorate it by giving me $676.00. After all that was put into it, that comes to $440.00 and I have to send mine back. Hmm. I told LG that this is unacceptable. Her answer, Well sir, its a man made product, so I laughed in which I replied, So if I purchase anything from LG and it craps out after 3 years, I am supposed to just accept that Oh well! Its man made? My fellow consumers out there, beware. Life is not good with LG.

On September 24, 2007 I purchased an LG refrigerator (model # LRSC26923TT), dishwasher and microwave at Gabowitz Appliances, East Brunswick, New Jersey. At that time I purchased an extended warranty for the refrigerator. The refrigerator needed to have the icemaker replaced within the year. The repairman told me it was a defective part and since then, it has had to be replaced four times for the same reason. The icemaker melts and becomes deformed. LG keeps replacing the defective part with another defective part as they have not fixed the defect. My extended warranty expires in September, 2012 and from hereon in, I will have to pay approximately $350.00--the price the repairman said it will cost--when it again needs a repair since it was again replaced with a part that is the same as the defective part (as per the repairman). When I wrote to LG they just answered that it is out of the manufacturer’s warranty and they have no obligations.

We bought our LG dishwasher just a year ago and of course right after the warranty is up the dishwasher fails. As a family of 5 we dont have the money to buy a new dishwasher again or fix. You would think after paying a large amount of money for a product it would last more than a year. Very displeased and unsatisfied. Will not buy LG again.

I wish I could describe my experience, but there are no words for the dishonestly, incompetence, run-around, LYING, lack of responsibility, unprofessional, and just plain unethical, horrific conduct this company has shown me in spades and spades and spades. I purchased a very expensive LG Space Saver, side-by-side refrigerator/freezer about 16 months ago. Surprise - surprise, the compressor went out. The labor was not under warranty, but the part apparently was. Well, that would require even a semblance of customer service or honestly or even a mild attempt to care about a customer or fix a product. What I got was a vague reference to maybe having someone CALL ME in 2-3 weeks to MAYBE get out there and maybe fix the compressor. First, I was put through a bunch of dumb tests and waiting -- because yeah, a refrigerator SQUEALING, thawing out, and dripping ice down the door could be caused by leaving the door open for 5 minutes. NOT. And I didnt. Still, it took me a while -- playing LGs games -- to realize that nobody has any responsibility or integrity. That they lie as quickly and effortlessly as some folks breathe, and that every single person you talk to will give you a different answer or solution -- absolute no one will mean what they say or follow through. And they could care less how much of your time, effort, or money they cost you (I lost $800 worth of food; spent over 7 hours on the phone, talking to over 12 different people, many not even in the USA, being promised things that never happened -- only to be shuffled to someone else; being referred to their own repair companies THAT DID NOT EXIST! (Literally, I called all three of the companies myself because I couldnt wait 2-3 weeks for maybe. One, the guy was out for the next month or so because of surgery -- yeah, glad I didnt wait 2-3 weeks on him; one, they said they stopped working with LG years ago and wished theyd quit telling people otherwise; and the last one - phone disconnected). Yet, I could not get anyone at LG to understand why I wasnt willing to wait 2-3 weeks for someone at one of these 3 companies to call me!!!In the send you to ten different people, all of who will lie to you game (oh, and prepare to sit on hold for 30 minutes or more at a time, just to be rerouted to someone and start all over... again... and again...), I was told they had a repairman in the area and were sending him to my house now. Please hold. Please hold. Please hold. only to waste another hour and be told I needed to wait on one of the three companies. This went on for 3-4 days!!! Meanwhile, I tried to call an independent repairman -- my family actually needs to eat -- and what I heard from professional after professional after professional was a NIGHTMARE. No one would work with LG. LG does not pay their claims. LG compressors break all the time. Dealing with LG is a virtual nightmare. Etc! I finally found a company with a certified LG repairman (He used to WORK FOR LG) who said he would work on the warrantied part and seek payment for it from LG. (LG had already given me a useless approval # which I could use with one of those three companies. Are we really back to calling the unicorns and Santa Claus again -- newsflash, idiots! They dont exist!) Anyhow, after another day of dealing with a bunch of representatives not in the USA, I got a hold of someone who walked me through a ton of steps in order to send a pre-approved service authorization to the company I FOUND -- it would be in the companys email box in 24-48 hours. Guess what? Surprise - surprise. There was no email authorization; they never sent anything; they never called me back; and I guess they just lied at the time.So I finally paid to have the private company come out and check the refrigerator -- bad compressor. Of course, read the reviews -- everyone is saying this, so LG must know it! Well the company tried to get a hold of LG to schedule a date to fix the compressor -- they had my approval # and told LG I had been given authorization to use them and the authorization was supposed to be in their email box a week ago (oh, and they made me call the company and get a bunch of information, including this email address for this authorization email that never existed. Maybe they do this ** for fun??? Anyhow, the company Id hired could never get hold of anyone at LG -- no surprise there -- so finally went through their world-class (world being literal - class being a JOKE) customer service, only to be told that there would be no authorization because *I* the customer had an appointment scheduled for next week with one of those three original companies. ARE - YOU - KIDDING - ME!?! No one ever called me or scheduled any appointment, and as we all know -- those 3 companies were bogus to begin with. What the ** kind of operation is LG running. This is beyond PATHETIC. Its fraudulent. Moronic. Inexcusable. Sad thing is: I WILL NEVER EVER BUY ANY LG PRODUCT AGAIN, no matter how large or small, and Ive already told everyone I know to AVOID THE REFRIGERATORS LIKE THE PLAGUE. Good going, LG.RUN - DONT WALK - AWAY FROM ANY LG REFRIGERATOR/FREEZER. Or at least call half a dozen appliance repair companies and ask what they have to say about this product -- youll get a surprising earful. LG has no customer service, and they couldnt give two ** if their customers ever get anything fixed, let alone in a timely fashion. If you have 20 - 30 - 40 hours to be given the runaround, to sit on hold, to be lied to and shuffled, to speak to folks all over the world who will each tell you a new and ever-more inventive lie, then by all means, buy this refrigerator. But if you think any part of it will ever break, then youre on your own. LG should be ASHAMED. And I hope theres a class-action lawsuit at some point because they need to be exposed.

We purchased this dishwasher from Home Depot on 10/20/2014 and we have had problems since purchase. The dishwasher just doesnt clean the dishes. It is a water saver dishwasher but it doesnt have enough water pressure to clean the dishes. After a huge runaround with Customer Service we did receive a full refund but what a hassle. We also have a LG refrigerator which we had to replace the ice maker within a year of purchase. While these products look good on the outside their engineering needs help.

I purchased a LG Dishwasher to replace an older GE model that was inoperable. Im very satisfied with my choice of the new LG Dishwasher. It is excellent in cleaning dishes as well as pots and pans. It is also quiet during operation... A big plus in my opinion. I gave it 4 stars, lacking the 5th in reference of the higher cost than average dishwashers.

Dirty dishes!! This is what I have been dealing with since I purchased my new top of the line LG dishwasher. It was the most expensive LG dishwasher on the floor. Purchased kitchen full of LG products which were high dollar products in order to get the best!! However, not so. There is a residue that is sitting on the bottom which is even present after I ran the empty dishwasher with a dishwasher cleaning agent. Water also sitting in the bottom. I have contacted LG twice and spent approximately one hour on the phone with a technician. Still not cleaning properly. LG refusing to cover the cost of sending a technician to my home. No future LG products in my home!! LG does not take care of its customers.

This LG dishwasher cleans the dishes very nicely. Its quiet, offers a variety of cycles, looks good, etc. Of the ten or so dishwashers Ive owned over my lifetime, this one is my favorite. Things that I like about the LG dishwater: very quiet, thorough cleaning, looks attractive, lots of options inside for placement of dishes, drinkware and pots, and a pleasant little tune when each load is done.

Even though it says dont rinse the dishes, just scrape them, this DW doesnt get the job done. Ive tried all kinds of soaps and rinses and I often have to hand scrape food off the plates and from inside glasses. I had a Sears Kenmore for its lifespan and they dont make anything like it. Disappointed, wont buy LG again.

Purchased from Karl's TV and appliance. Pricing, knowledgeable, professional and friendly. All appliances were delivered the following day and everything was hooked up properly. I was pleased to learn that I didn't receive the microwave that I purchased (out of stock) was replaced with an upgrade at no additional charge

Newer LG stainless steel dishwasher came with home we purchased 2011. Had to fix after two months of move in. It wasnt draining. Fixed then it had to be fixed. A few months after that, it wouldnt turn on. It has constant mold problem. I ran with bleach, I wipe between rubber molding inside where mold is with bleach, run vinegar cycle clean. Find mold on cups and mold grew all over wood handle item. Some rust on inside sides, 2 hour run time. Power button is way too sensitive, starts on own as bumping against it starts it. Also the tines on bottom rack are so close that front part bottom rack is unusable and top rack doesnt hold glasses well, had several glasses break. Bad design all around, bottom rack is very low to floor. I would never buy an LG dishwasher.

As per other reviewers, this Dishwasher does not clean dishes even after running through a two-hour cycle. Have had a repair person out to inspect and cannot find the problem - just doesnt do the job. He commented that he has numerous other complaints that this product does not clean dishes. Neighbors also have the same product and are not satisfied with its performance. Come on LG - own up and do something to rectify a) the problem with the cleaning cycle and b) the length of time to clean, and c) how do we fix the problem without it costing MORE!

My New LG Dishwasher model# LDF55458D leaked from first use, Called for service and a Clown came to repair nothing, pulled dishwasher out to find the leak and stated LG will not Do Anything to repair, because it was damaged. The top seam leaks water. Do Not Buy LG. They Do Not stand behind their Junk.

My husband and I built our house and moved in just over a month ago (September 2012). We decided to purchase an LG stainless steel dishwasher, because it was visually appealing and we were told it was quiet and had positive ratings. I must admit that the dishwasher is extremely quiet; however, it has yet to clean our dishes since the first time we have used it. The dishes/glasses on the top rack always come out dirty, and often, I will have to put them back into the dishwasher for a second or third time. There have also been a few times where the dishes were still wet and I had to dry them by hand. The most frustrating part is that the last few times we have used the dishwasher, we have opened the door just to discover the package of detergent stuck to the inside part of the door unopened (we use Cascade and have never had issues before). As a result, the dishes were only washed in water since no detergent was released out of the package which was still intact. Clearly, this dishwasher is too weak, as weve only had it for a month and age cannot be to blame.

Buyer BEWARE! Never knew a dishwasher could have so many problems. Sure wished I checked this website before purchasing. Wont even go into all the details because by now you have read all of the many negative reviews posted before me. Save yourself not only time and money but all the frustrations you will definitely get if you choose this particular appliance. There are many more to choose from so RUN away from this one...even if its free! No joke!

I am updating my review to state that I contacted LG by email thru their website, asking if there are any snap in times to utilize the bottom rack more efficiently and keep smaller items from falling through. I have not received any response from LG, and on reading similar reviews on the other brands I had contemplated, I would just be costing myself more money for the same issues, plus another installation fee since. At least I purchased this dishwasher on a good sale. Sadly I concede and no longer will enjoy the challenge of easily cramming three days of dishes and miscellaneous items into my dishwasher.

This dishwasher cost me about $900.00 in late 2008. The motor went out at one year. Fortunately, it was replaced under warranty. Christmas 2012, just 4 years after purchase, the motor went out again. I run it once or maybe twice a week. LG says they stand behind their product, but they refuse to reimburse me for any of the parts or labor to replace the motor for the second time in 4 years. I cant spend that kind of money on another dishwasher and I planned on having this one for a long time. As soon as I can afford to, I will replace it and I will not buy LG again.

We bought the LG Dishwasher a few years ago, partly because it was considered one of the most quiet (the kitchen is open to the family room and the builder supplied dishwasher was so loud, it was impossible to do anything social during a wash cycle). But we also were sold on the purported quality and features. We got it and installed it. It was quiet as claimed. But it didn’t clean anything. Often, the soap dispenser wouldn’t open. It filled the inside with hardened calcified soap. We called LG, to no avail. They told us it must be our water pressure (we are on city water and the pressure is just fine). They also said that even though we had a warranty, that issue wasn’t covered and if they sent someone out and it was confirmed that the issue wasn’t warranted, we’d be charged $150 as a minimum visit.We already paid a lot for the appliance and didn’t want to get stuck with another bill. So we managed, mostly precleaning the dishes, washing them again when the soap didn’t dispense, and dealing with the calcified buildup in the inside. The drain hose leaked under the cabinet, and we were able to use drain hose tape to get by. Well finally, the water poured into our finished basement during a drain cycle late last night, right before we were all going to bed. We pulled the machine and found several leaks in the drain line. Thinking we could get a universal hose, we went to Home Depot where we originally bought it and discovered that we need to get the first part of the drain hose from LG and that could take weeks. That was it. We bought a Frigidaire Galaxy series for half the price and it arrives next week. We hope this will do what it’s supposed to do-wash dishes.

The LG dishwasher model number LDP6797ST is the worst dishwasher I have ever had! It does not get anything clean. Ive had to buy $10 booster powder and it still doesnt get the dishes clean. Now, I cant get it set for anything. It stops mid cycle & Dings at me for no reason. It will run back 6 minutes and then it stops and starts dinging again. I cant figure out why its dinging and what it wants. The manual is entirely too technical for me to understand or to mess with. Ive been washing dishes in the sink by hand! This dishwasher was in this house when I bought it and Ill make sure I never do that again. First chance I get its out. I would give it a zero stars if that were an option. I hate this dishwasher.

Purchased (4) LG appliances from Lowes. The dishwasher, model LDF7774BD has poorly designed racks... glasses and dishes fall over or roll around when you open and close the unit when adding additional dishes until it is full enough to run. The rack design is the big negative, will not hold as many dishes as our old one. We really did read the owners manual and watched the online videos which are not much help. Called LG customer NO Service and imagine they said they have never heard this complaint before... ha! DONT BUY LG DISHWASHERS EVER!! We will be returning the dishwasher to Lowes.

After reading the other reviews, I felt compelled to write a response as well. The dishwasher does not clean the dishes and I rinse my dishes before I put them in. The odor has never gone away as well and when I read that someone had done testing and the dishwasher is off-gassing, I was really annoyed. Good luck on the 4 year extended warranty because LG sends someone out to look at the problem. They call tech help and say the problem is not covered under the warranty. Does anyone know how to fight LG on this problem? It seems there are enough of us who are fed up with their products. I also have a LG French Door that has a foul odor as well. I am really disgusted with their products.

My dishwasher is not heavily used (6x/week) and within 18 months of owning it the stainless finish on the control panel (around the POWER) button started to wear off. I was told this was outside the warranty period and could pay to replace the door (for essentially 1/4 of the price I paid for the dishwasher). The dishwasher has been fine, not spectacular (the dishes are often still wet after drying overnight, I have tried every combination of drying cycles to improve this). Overall very disappointed in the quality of the dishwasher, wont be buying an LG product again.

I needed a dishwasher. LG had a whole set of stuff on sale and I thought it looked good. So I bought it all including the refrigerator and the washer. I also use LG phones, so I like their products. Within an hour after the service people left and delivered, I noticed a dent in the refrigerator door. We then had multiple appointments. The guy came out twice and he didn’t have what he needed. Then we had more appointments that were cancelled. Finally, I had one that they cancelled and when I called the vendor that I had been dealing with, they told me that I had to refile my claim. I then got a hold of LG directly and I found out that the vendor had ordered in a wrong door and all this time, they never returned it, so LG never sent them a replacement. So the vendor kept scheduling an install and they expected me to have the door. The vendor was not knowledgeable at all.It took about nine months to get the refrigerator done. But I love it. My favorite feature is that little extra door on it, but the shelving is not adjustable enough. I can’t get them on the height I would like them. And on the dishwasher, the settings are not made for American dishes. It’s small in the rack and certain spaces, and not as flexible as my older one was and it seems to not hold as many dishes, either.

It does wash the dishes clean, but is noisy and slow. I like that I can pick a bottom or a top wash or both. Its white, so can go with any kitchen, but is getting a bit long in the tooth. It cannot take really good water pressure as it causes it to make a high pitched sound and water has to be turned back to a trickle. The door did not last long - I am going to call it. The hydraulics of the door have given way and is very heavy - does not affect the wash but is not a good thing to have happened. Other than those things it pretty good.

I bought this LG dishwasher 1 year ago and this is the WORST, WORST machine ever I have and so has my husband called the company. We were told to change soaps to Cascade liquid. We have tried pods, powders and other brands. My dishes still come out dirty, Glasses with grime and I use Jetdry also. WE have changed the dial to the highest number, tried everything we were asked to do. Why would someone spend the money on a dishwasher to have to WASH the dishes BEFORE you put them in the dishwasher? There is always soap residue in the machine after each use. I was willing to agree on LG sending out a repair specialist of LG to look and/or repair but now I just want it removed from my home. I will NEVER EVER buy a LG appliance again. I will stand by the other brand.

LG Dishwasher Model LDF7932ST, leaking door seal several months after buying the dishwasher. The bottom rack caught on the thin metal that houses the door seal molding it bending it. I bent it back but it keeps happening. This is such a poor design. After it got bent back and forth so many times, my dishwasher is now unusable. I have a $900 piece of scrap and that is being kind the thin metal that houses the door seal that is welded in crap. We have been unable to purchase the replacement parts. We have to keep putting towels under the dishwasher to wash dishes. This is ridiculous to have such an expensive dishwasher that turned to crap so quickly. If anyone can be of any help, please write.

I have been loading home dishwashers for over sixty years and my LGF7774 is the worst, and I must say, nearly impossible to load effectively. Because it doesn’t seem to be designed for actual dishes, it takes longer to load, as I have to move things around constantly to get them where they will actually get clean. The top rack areas for glasses seems to be slanted wrong and are the wrong width. As a result the glasses often fall over and break as I’m closing the tray. The bottom rack is even more frustrating. Those prongs that flop down to accommodate (what?), pans perhaps, may have seemed like a good idea to some engineer, but in use they plop down whether you want them to or not. The bottom of the lower rack could also use some redesigning. I have many square dishes and have to be over-cautious about seeing that the corners don’t extend downward where they will interfere with the spray arm.The dishes washed appear to be clean, but don’t smell clean. I’m asking the world of manufacturers, “If the user has to rewash things, or wash them before using a machine, how much water and electricity is that saving? And if I cover the food-left-on smell with a scented rinse does that make the dishes cleaner?” In fairness I must add that I just discovered that it has an extra rinse cycle and am at the moment trying that one out.

Our four year old, big, expensive refrigerator isnt any cooler than an ordinary cupboard. The (lack of) service that LG provides is lamentable. This is a company that does not stand behind its products. Our LG dishwasher broke within the first year after purchase. Do not buy LG products unless you have the money to throw away.

This dishwasher (LDF7810ST) quit after 2 years of use - it has never completely cleaned or dried the dishes even though a rinse agent was used. I rinse 3 times before a wash cycle and its still of no use. I had it repaired, but I should have bought another brand. I have also had an LG cellphone which was so annoying in its battery life that I went back to my old trusty Samsung for 2 1/2 yrs to wait out the contract. Life is Good as long as you do not buy LG.

We bought all new LG appliances several months ago. Happy with all except dishwasher (LDS5540ST). I too am having issues with the dispenser door not opening or opening and the cube is still in the compartment. Have found the cube in the bottom of the dishwasher not totally dissolved. I too just bought the liquid detergent and the door opened on the dispenser and the liquid is in the bottom of the dishwasher. I have called the company on 2 occasions. She has given some information but nothing changes. I was told to make sure the dispenser was not being blocked by dishes. I monitored but that is not the issue. We went back yesterday to the company we bought from. Different salesman and he had not one positive word about any of the LG appliances. I will call the service rep to come look and if not help will take it back!!! Anyone have any suggestions?

Dishes do not completely dry, especially on the quick cycle. Water is left standing on the bottom of glasses. Even running full cycle, they do not dry completely. The silverware rack does a good job, but had to get a separate basket for odd items. Dishes must be put in the lower rack up front, due to folding tines in the back, will not stay up with dishes, glasses covering the times works well.

Had my dishwasher delivered 25 August 2016. On Halloween it gave error code AE. LG customer service said not their problem it is an installation issue. HHGregg came out and said no it is defective the installation was correct. The machine then gave code LE so I called LG back. They had a repair shop call me and I explained the codes. The shop ordered the parts. After days of calling they finally answered and said LG had not given them a delivery time frame and to call LG. I called LG and they said not their problem and to call shop. I called LG back and complained. After days of arguing they assigned another company because the first became unresponsive. The second and third company never contacted me and LG would say nothing but oh we are finding someone.Then I was referred to the refund/replacement department who said I would get a call on the decision. No call came so I had to call back. I called back and they said oh sorry we did not call you. It was rejected. I resubmitted because yet another repair shop was unresponsive. It is now 20 December and I may not get a decision until the 23rd. Then I get to wait 7-10 days for a refund or a new machine. LG is unwilling to accelerate the process or give me a supervisor who can make a decision. Every call I get a lecture about established procedures and timeframes that have to be followed. Reprinted receipt provided.

This dishwasher is so simple to use. The shelf racks fold down for big items. There are only 6 buttons to push. And one of them is the power button So youre not going to get confused with what to push. It is a very quiet cleaning process. The one thing I dont like is it runs from 1hour 30 min to 2 hours 15 min. Sometimes I just want a fast cycle for a few thing I instantly need. But I am getting used to starting the dishwasher before I go to work and at bedtime.

We purchased and LG refrigerator and dishwasher about 2 years ago. Have had nothing but problems with the refrigerator, but it is working for now. The dishwasher will not clean the dishes. Because it is out of warranty, I called to get a service appointment set up only to be told that the price which I had been quoted by two of their representatives had gone up over $100 when I finally got to the department which could schedule the service. $100 in less than three minutes? I was told that it was due to sales tax. Total nonsense as nobody charges over 60% tax and we dont even pay tax on service calls in this state!After calling back, I managed to get the price back down to what was promised and secured an appointment for the next afternoon. The next morning I received an overnight-mail package. It was the pump for my dishwasher which had arrived before the technician could even look at the machine. Obviously LG has had this problem many times before if they know the problem before they can even look at the appliance! Why was there no recall of the defective part if the problem is that common? This company is to be avoided at all costs. They will lie to you and will do absolutely anything to avoid accepting responsibility for their worthless products! If there were a negative number of stars with which I could rate them, I would.

We purchased an LG front load washer and dryer and they both work fairly well. However, the front of the washing machine is rusting! Yes rusting, right by the soap dispenser. It sounds ridiculous that after 4 years the machine is rusting, but worse than that was the companys response. LG does not care. They act like they care, they tell you they care, they express their sorrow, but they wont fix the issue. They do absolutely nothing! They expressed to me that I must continually dry that area. In the manual it tells you to keep it dry! Not that the design is bad, not that the dish should not leak, but that by not constantly drying that area it could rust! I asked if they ever heard of this happening and they said no. Then I searched online and found out, that was not the case. This is absolutely a problem! A $1,000 problem. Supposedly a reputable company but what a piece of garbage! My last LG experience for sure!

Bought LG dish washer Oct 2018. 6 months in, it would not power on. After a month, repair was completed... that night it flooded my kitchen. That was Five (5) months ago. Since then they made a repair for the leak (I waited 2 1/2 months for the 3 parts) but repair did not work. Once again the dishwasher flooded my kitchen. I have been without a dishwasher going on 5 months now. Have been unable to get a straight answer from LG. I understand appliances might have problems —what I don’t understand is LG’s absolutely horrible customer service. They are rude, don’t give you straight answers, say they are going to call back and don’t. One rep told me they don’t replace a unit just because it happens to be a lemon! Do yourself a favor —- stay away from anything LG!

This is the worst washing machine ever invented! The 23-year-old Kenmore I replaced was still running and better than this. If the drum hadnt developed rust spots, I would have kept it. If you want a science project that grows mold, this is your machine. I wiped out the gasket with Clorox wipes, leave the door open when not in use and it still grows mold. My towels smell like someone urinated on them. I have had service out here and nothing is fixed. I was sold tablets to wash the drum with; did not fix the problem. This was the biggest waste of money I ever spent. I want my old Kenmore back. There is no quality any more, the dishwasher I bought from Sears is of poor quality too. I was a lifetime Sears shopper for appliances. In the 35 years I have been married, we bought all our major appliance at Sears, as did my parents. Where is the quality now?

We have purchased an LG dishwasher about 3 years ago and have nothing but issues with it. In the first year the main board had to be replaced because it had just stopped working after hearing a humming noise coming from the motor. Since then we can not use the normal cycle since an error E1 comes up. Also in that cycle it will continue to pump out the water even if it is empty. So we are using the power scrub cycle since we use it everyday sometimes twice a day. The problem we are dealing with now is that we have to fill it during the cycle because it just does not fill with enough water. You will know when it sounds like it is grinding up debris inside. After filling it runs quietly. If we dont fill it the dishes come out dirty. The weird thing is it will not show the error E1 at all. It will continue to run till the end. We bought this dishwasher on sale and thought we were getting a very good deal. Now we know why we only paid $400.00 for this. We will not buy another LG dishwasher in the future after our experience with it and reading the other complaints from others.

I bought this LG dishwasher 2 years ago. The dishwasher never worked well. Dishes were not clean, racks collapsed, the cycles it offered were useless. The Smart Diagnosis does not function. The app is not yet set up. Within the first year the dishwasher completely broke down and I had to replace the motor. I asked for a new dishwasher but the company refused. I figured it was a lemon. Now a little past the second year the dishwasher is not draining. I took the dishwasher out of the space to make sure that the pipe was not kinked. I found a tissue stuffed in a spot where a screw should have been. The repair man probably put it there to prevent something from jiggling. How do I know he repaired it properly? I spoke with customer service in the Philippines. The girl was cordial but explained that to fix the dishwasher it was going to cost me $400. I asked to speak to a supervisor. They transferred me to a girl in Alabama who was less than helpful. She was rude. She just talked and talked about how I should have bought an extended warranty and did not let me get a word in. Finally she ended up hanging up on me. It seems like highway robbery that I pay 899 for a dishwasher that breaks in the first year, then little into the second year they want me to pay another 400. I cannot afford to pay 440 dollars a year to have a dishwasher. I had a Maytag before this that lasted 20 years and I paid about $350 for it.