Boy, do I wish I had read this website 2+ years ago, when I decided to purchase this LG WT5070CW HE WaveForce top loader. I too was swayed by the glowing review from Consumer Reports. Ive been burned several times for following their recommendations, but thats a different story. This has to be the worst washing machine ever. I agree with everything everyone has already said. The bleach dispenser on my machine is also rusting (identical picture to the ones already posted).Ive had clothes come out with detergent still on them, dry spots where the water never even penetrated, all stains are still on the clothes. Ive re-washed, soaked, applied stain removers, etc... If theres any grease/oil component to the stain, you will still have it on your clothes -- even after the heavy duty cycle. Try to do a load of sheets (and Im talking about one set of sheets without the pillow cases) - they just float on the surface and never get pulled down into the tub of water. Come out stale smelling. I am so over this machine. How does something like this get foisted on the public? There are so many identical complaints. I could have written each one of these posted here. As I am merely reiterating that which has been said, I will stop. I have just purchased a Speed Queen top loader (old fashioned agitator type) that Ive never heard any negative reviews about. Its being delivered tomorrow morning. Hallelujah! I am donating this present piece of garbage to whomever wants it.

We bought our LDF6920 LG Dishwasher from Best Buy in 2011. We agree with previous posts regarding this unit. From the very first day it was totally inadequate - dirty dishes, soap dispenser not opening, etc. LG should be ashamed to market this type of machine. This is the reason why companies like this will not have long term success.

My beautiful LG stainless steel, 3 door refrigerator failed May 1st 2016. It was purchased on 9/13/2013 from HHGregg and we purchased the 5-year extended warranty. To make a long story short, we have been totally without refrigeration for over 2 months. I have called LG more times than you can imagine as well as HHGREGG. They have sent out 2 different LG authorized servicemen, both of whom agreed that the compressor had totally failed as well as the motherboard. HHGregg indicates it is not their problem since the compressor is warrantied by LG so extended warranty doesnt apply, and LG blames their authorized service people saying most recently that service center apparently ordered compressor from another distributor. (Wonder why??) I have given one-star review only because I could not give a negative.In the developed world a refrigerator is a necessity, not a luxury. But despite have given $3360.61 for this unit, less than 3 years ago, and having purchased a 5-year extended warranty, my family has been living for 9 weeks without refrigeration, and little assistance from any of the involved parties. When the LG # answers and sweetly says LIVING GOOD I want to vomit... or maybe it is something I ate!

I purchased a whole house full of LG appliances in October of 2011 (Washer, Dryer, Dishwasher, Stove, Microwave/hood, and refrigerator). I have had many issues with the washer. The washer worked fine initially and gradually started having issues from unbalanced loads to not spinning enough and leaving the clothes soaked requiring extra spin cycles. I purchased this particular model for the load capacity. You would think it would be able to handle what it was made for. In August of 2013 LG sent out a recall for unbalanced load issue. An Authorized repair company came out and did the software update. Frankly the full of clothes and water with the lid locked from no power. They replaced the board (reluctantly) and we were operational until April of 2014 when the board blew again. Our first course of action was to call the authorized repair company back, but they would not talk to us over the phone and wanted to come out and charge us for a service call to service the machine as well as labor to replace the part, if in fact they felt they should warranty it. LG also no help at this point, the machine was out of warranty and not their problem. Since we knew what the problem was and were not fond of repair company anyway, we ordered the part ourselves online and put it in. This one lasted all the way to almost the end of September 2014, again blowing with the machine full of clothes. I have now purchased a new machine (not LG) and will be sending LG copies of all the paperwork, from original purchase all the way to current purchase. I doubt they will do anything for me, the machine is clearly a piece of junk sitting in my garage. Unfortunately, this is not the only one of their appliances I have had issues with. The microwave has had just about every part in it replaced in the span of a couple months, some of the parts multiple times. This was also a big hassle to get repaired. The LG tech fixed it the first 2 times and then it got pushed to yet another authorized repair company, for multiple visits changing out a part at a time. It would have been cheaper for them to just give me a new one. LG is now banned from my house. I will never purchase another one of their products, no matter what it is. I also recommend to everyone I know, to stay away from the Large Garbage. So far they have not stood by their products. I did not purchase an extended warranty, but I have never had issues like this with any appliance I have ever purchased and they have lasted well over 3 years. Not to mention these dealers want to charge at least 1/2 of the purchase price for these extended warranties, which is ridiculous.

We had an LG refrigerator installed in our home in late 2018. It quit working this past Sunday. I have spent at least 5 hours on the phone so far with no help at all. At the time of this writing I am on the phone for an hour and still on hold. I have called all of the companies on the LG service and they refuse to handle any calls with LG-Lousy Garbage, as LG has not been paying them. LG told me to call any appliance service and see if they would come and fix it???? I am ready to eat the $2300.00 and get this garbage out of my house. If I could give a minus in their rating, it would be negative 100. Whatever you do, read all of the bad reviews and buy a dependable appliance. I know I will get an automated response from Lousy Garbage. Lowes is trying to get me a return from LG. I am not holding my breath. I would be dead before this attempt to resolve this issue is dealt with. BUYERS BEWARE- Joe **

I have had my LG top loader WM3470HWA for 16 months. My towels smell like mildew and the mold from the washer has left brown streaks on my white clothes. I am sickened that after spending $850 on a top of the line washer, I need to now take my whites somewhere else to be washed. This is all AFTER replacing the tub seal, which after numerous calls and complaints and hold times, LG covered. The incompetent tech came out after this happened and said not sure what else it can be. He shrugged his shoulders and said the only thing left to do is replace the tub, but sorry we wont cover that. So, now Im stuck with this expensive machine and I cant wash my white clothes. I called customer service again, and they basically wrote me off... Im furious and will tell everyone I know never to buy LG again.

I purchased an LG refrigerator (Model: LFD22860SW) in March of 2007. The light lens in the fridge part melted and light sockets brown one bulb melted in. Sears gave me an unacceptable three-week wait for the service. For $251.00, they can come out sooner. The local appliance store gets my new and repair business going forward. LG = Lost Groceries SEARS = Not so solid

Caution: If you purchase an LG product from a store- such as Costco-my item was a refrigerator, your warranty is void if it is not professionally delivered or installed. Spent 5 weeks trying to get a defective door replaced only to receive a email from executive services: requires that the unit be delivered and professionally installed at the time of delivery. Due to you picking your unit up from the dealer we will not be able to process your door damage claim. Please call customer support for further assistance at 800-243-0000. And when you call that number, you are connected to nice people in the Philippines... but they can do nothing to resolve or help with the issue.

Okay as I was cleaning out the drawers, shelves and inside of my refrigerator for the third time. I purchased it from HHGregg on 11/30/2015. I decided I needed to let others know about this refrigerator so they wouldnt have to go through the same thing. Thankfully I purchased the extended service plan. We replaced the main board on July of 2018 and then the compressor went out on 1/14/2019. I am currently cleaning out the refrigerator again a year later because it quit cooling once again. Luckily, we have another refrigerator in our basement we can transfer all the food to. We have had that refrigerator for over 18 years and have never had a problem. It is a Whirlpool. We have a company coming out on Monday, two weeks from when I put in the order to fix it again. I do not recommend this refrigerator to anyone.

Couldn’t get the icemaker working..then range oven keeps burning memory card.. Had techs in and so far $350 for parts on stove and still not working. Have gone a month and a half NO OVEN. LG do not stand behind their products.. WOULD NEVER RECOMMEND AN LG APPLIANCE..

Lg top load washer - Every time I wash my white clothes I cringe, because I know that the next wash is my color clothes and thats when my problems begin. Nine out of ten washes one or two article of clothing have bleach mark on it. This machine is destroying my clothes.

We purchased an LG front load washer (LG WM2688HNM) and dryer in June 2007 from Best Buy. We had constant problems with the washer leaking. We had technicians out almost monthly to try and find the source of the leak without any success. After about five months of complaining to LG’s customer service, they did have Best Buy give us a replacement in June of 2008. Unfortunately, the new machine did the same thing, but not quite as often and more like every two or three months. Again, the technicians cannot find where the leak is occurring from. It does not seem to make any difference how much detergent or bleach one uses. About two years ago the machine started dancing across the floor and vibrating items off the shelves in the laundry room. The technician put pads under the washer that are supposed to keep it in place and reduce the vibrations, but to no avail. It just keeps moving from one side of the laundry room to the other side, so we have to put it back in place until the next load.Oh, by the way, the dryer does not work much better than the washer. It goes through the dry cycle (and it doesn’t seem to matter which one) and the clothes are still damp if not wet. It doesn’t seem to matter if one uses the wrinkle guard or not. One technician suggested that with LG, one needed to use normal if you were doing permanent press, clothes, etc., but they still don’t get fully dried. Based on our experience, I would have to say do not buy LG products. As it stands at this point, I don’t think I would take an LG product if they were to give it to me.

I have purchased a LG Microwave Oven model MS4266OBS from Good Guys in 2018. The following statement is printed on the glass door of the MW oven: Smart Inverter Magnetron 10-year Warranty - Please see the picture attached. It doesnt say either Part only warranty or Limited Warranty. My LG MW oven does not heat after 4 years. LG Customer support asked me to perform a quick test and they determined that the Magnetron is faulty and need to replace. They also told me that they do provide the part free of charge but I have to pay for the labour. When I mentioned what is printed on the glass door of the MW oven, they said I need to refer to the operations a manual that comes with the MW oven to get full details of the 10-year warranty and its my faulty as I have not read the operations manual before making the purchase.As per the advice received from the LG Australia Customer Services, LG EXPECTS ALL CUSTOMERS TO READ THE OPERATIONS MANUAL OF ANY LG APPLIANCE prior to buying them as what is written in the operations manual could be a clear contradiction of what is printed on the appliance. This is misleading the customers who trust whats written on the appliance to be accurate as per how it is written on the appliance. BE CAREFUL with this dodgy company, their dodgy products and customer service! It is not possible for anyone to read the operations manual of a product at a shop before you purchase it. I am not sure how these companies were allowed to operate in this kind of dodgy manner.

It was on sale and I had the extra money at the time and I have to take advantage of the sale at the time so I went ahead and bought it. Sleek general design and finish to give me the feeling of middle class home and in that case reminds me to do a little better so I can get the smart fridge again. It even suggested things for me and was just all around wonderful. I really do miss having the ultimate control not just a fridge.

Will not stay balance have to stop several times to try to balance load - takes about all day to do one load. Will never buy another higher price washer.

This expensive refrigerator (MODEL LFX25778ST) was one of the worst purchases ever! The ice maker - only makes about 20 ice cubes on a good day. The ice maker itself breaks after 2 years and then it costs a fortune to fix. May as well buy another fridge. The Customer Service from LG was even worse than the product itself. Truly a horrible experience. I would caution anyone from buying LG. I have had to make several large purchases since this fridge and vowed to never buy LG again. I will never and will encourage anyone I know and influence to not buy LG. Not normally this type of person but when the consumer is being taken advantage of by such a big corporation its time to stop supporting that corporation.

I bought an electric double oven, convection on bottom, glass top. Model is LDE 4415,4413 or 4411. Anyway, I like to cook. This oven is horrible. It takes 30 minutes to boil water!! I have never had such a horrible oven to cook on. Burners are impossible to heat up, when they eventually heat up its impossible to turn them down. You cant control the temperature. Another thing I think is really odd is the oven light. My model has an 2 ovens with the convection oven on the bottom. It seems odd to me that when the oven light is on it is on in both ovens, not a big deal, just seems light a cheap design. Do not buy this product, unless you dont like to cook.

We purchased an LG WT4970CW washing machine in August 2014 from Best Buy. Shortly after using it, I noticed some of laundry would be dry on top, especially sheets. Sheets would be pulled tightly across top of drum and be completely dry - obviously were not touched by water and detergent. Then, on subsequent loads, the machine kept giving error message: UE which means the load is out of balance. Machine shuts off in middle of cycle and you have to open the lid, pull the laundry out and rearrange it, close lid and machine turns on again. However, during one load, this happened up to six times and it took me four hours to complete one load of laundry. I dont stand by the machine while it is doing its job, so when I would expect the laundry to be done, I would go to my basement only to see the UE displayed which meant it wasnt finished.I had a repair person come to my home last week (10/2018). He called and spoke with an LG technical support person. He explained the problem and was told I was doing the laundry incorrectly. The LG agent told him I have to wash only like items at one time. In other words, if I have a load of jeans, tee shirts, polo shirts, mens underwear, socks, I need to sort the clothes and wash the jeans separate from the shirts, separate from the underwear and socks!!! The machine goes out of balance almost every time I wash two bath towels, one hand towel, and one washcloth along with a nightgown and some underwear. The LG agent said I should only be washing towels (up to six bath towels) at one time and nothing else. This is not how REALITY works! It would take me a full day to do the equivalent of two loads of laundry. It would also defeat the purpose of the water-conserving feature of these new machines. I would need to do six tiny loads of laundry in place of my normal two loads. Also, I do not have enough clothing to wait until I have a full load of just underwear so it is a normal-sized load. I dont even have enough pants and shirts to wait until I have a full load of just pants to wash. This machine is only 4-1/2 years old and I have to replace it. I also bought the extended warranty, but was only offered a one-year extension for parts only. Of course, the warranty expired in August 2016.The repair person said there were no parts to replace or would make sense to replace, because the cost of the repair would be almost the cost of a new machine with no guarantee it would fix the problem. He told me my complaints are very common complaints he has heard over and over from his customers regarding their LG machines. The repairperson highly recommended I buy a Speed Queen TR7000 which works almost the same way my 35-year-old Maytag washer worked and it comes with a seven-year materials and labor warranty. Cant wait to give the LG machine the heave-ho and get the Speed Queen machine! I will never buy ANY LG product as long as I live.

Purchased a LG model LSXS26366 at Home Depot. Delivery came 3 days later with a damaged door handle. Depot guy came to my house to replace the handle. Next day we loaded up the new refrigerator with loads of new food. Went to freezer and found all the frozen stuff soft. Door control center has an error code. Open owners manual and follow the written directions only to find out that phone number is no longer a working number. Called LG customer service. Someone can call me back the next day and no they will not replace the rotted food. No service is available tonight. They will have someone call to make a repair appointment. Called Home Depot to have them retrieve this refrigerator and issue credit. Do not purchase LG appliances. This was just a horrible mistake. Won’t happen again.

Worst worst experience ever... We had purchased inverter based refrigerator last year around March 2014 from Vijay Sales approx 42000 rs. Since last 10 days its not working. Initially we were told that circuit is damaged and needs to be replaced and since circuit has only 1 year warranty and we bought 18 months back so we will have to pay for it. We agreed to pay which repair person told approx 1500 to 1800 rs would be the cost for new circuit. After 4 days we got a call that the circuit will not cost 1500 but it will cost approx 4000 rs since its a different circuit. So we thought of re-confirming with some outside repairing agency and now we have found that the circuit is absolutely fine. But there is problem in compressor. We are really dissatisfied and need to urgently sort the issue as soon as possible. Please pass the email to the highest authority and sort the matter in 24 hrs or we will have to go for some legal action. Not only this one. Cannot even complain on lg.com/in because after filling all details and when we send message it shows error? Pathetic company.

Original manual says, Do not wash or spin water proof clothes. Literature Update: Do not wash or spin any item labeled or known to be water-proof or water-resistant, even if the product care label on the item permits machine washing. Failure to follow these instructions could result in bodily injury, severe damage to your laundry, your washer and/or property damage as a result of abnormal vibration of the washer. Examples of water-proof or water-resistant items include certain mattress pads, mattress covers, rain gear, camping gear, skiing apparel, outdoor gear and similar items.I contacted LG and they informed me that it is all legal and there is nothing they are going to do to help me wash my water resistant clothing. Of course, this is after speaking with several reps and getting the runaround, playing stupid, not understanding that water proof and water resistant are different, and outright telling me that this is all in the original manual. I had to email a copy of the page in question for LG rep to tell me that yes, they have changed specs on the washer but they are legally allowed to change it and there is nothing I can do about it. Specs are supposedly listed and changed on LG website and it is all legal to change it after sale of a product. I have read the whole manual and LG rep has pointed me to the exact page they claimed at first this information was to be found.

Top of the line did not last 3 years. It stopped getting cold. We know that happens but the customer service is the worst I have ever seen. I have been on the phone for 2 days now at least 5 hours and they first scheduled a repair with MODERN APPLIANCE SERVICE who said they would be here between 8 and 12 pm on Wed and at 11 pm on Wed they called us to inform us it would be 7 days before they could have someone here. We called LG back again and again and now they will call us back when their scheduling dept finds someone to look at it. Our son has diabetes and has to keep his insulin cold and thats not happening and LG could care less. We are buying ice to keep it cold. No one has called us back and we have talked to with 3 managers so far and no one has called us back and we have no service date yet. Wonder how long this will go on? I am getting ready to call them again and spend today on the phone begging for help after spending $4000 on a Refrigerator. Update. We took their phone survey after their 10th call and said we were not happy with the results of the call and they had the ** to call us right back tell me they did not appreciate the review or deserved the low score on the review I gave them. Now we still have a $4000 refrigerator that is not working, cant get anyone to fix it for any amount of money and they have time to call me and tell me they did not like my review. I am speechless. It seems they are not going to help us and I am not sure they will call back now. I think I am going to have to place these reviews every hour until I get some attention. So be it.

I am beside myself with this machine. Right from the get go after purchase, the motherboard had to be replaced because it would stop spinning and send an error code. The worst part though is its ruining my clothes. I only put bleach in one cycle and that is my white towels and other whites. It doesn’t matter how long after a bleach load, it could be the next day, the bleach leaks on my colored clothes and has ruined many, expensive towels and cotton expensive cotton shirts. Even if I try to dry the dispenser out. I have called lg and home depot where I purchased the machine. Lg had the dispenser replaced but nothing changed. By the way, I put just a very small amount of bleach in the dispenser. This is so wrong - I have so many ruined towels and I threw everything out before, but now I’m saving them for evidence. Who can help?

Recd LG washer on Feb 07 from Lg warehouse. Around 4 PM Complaint to HD (we purchase from Cambridge store). On Feb 08 that washer front door is leaking. When we spoke to LG they ask us to troubleshoot the washer by doing a tub cycle. We question why we should be doing all this when in fact its a brand new washer which came directly from your warehouse, (CSR are horrible and rude). LG then said they will send a tech out to look at it. We cant have it replace since their policy is complaint must be file with 48 hrs. Our complaint was file with 24 hours. Today is Mar 03 and I still have a leaking washer. LG service are extremely Poor. Products are Inferior. Will never purchase or recommend LG appliance. Dont waste your money. Life is Grief. Thats what LG motto should be.

I was first attracted to this microwave in the store because it's very nice looking, brushed silver and black. Also the size is perfect for my mid-size kitchen. Not too big or small. Turns out this is a very reliable nice microwave. It has good power. Cooks everything perfect. Best one I have owned.

Purchased a top of the line LG Linear something or other. Not going to lie. It’s beautiful. We get lots of compliments on it but just over 3 years old and it stopped making ice. Now it’s not freezing and the fridge part is not cooling enough. Milk keeps going bad. Customer service is full of it. They know what’s wrong with their product and they keep asking you to check for leaks and to reset it. They gave me 3 contacts in my area to have it checked. First contact “we don’t work on refrigerators.” I think they mean just LG refrigerators. Second one never called me back despite multiple messages left and the 3rd one, number disconnected.I finally called someone else with years of experience and he said, Check out LG online and you’ll see what that what I’m telling you is common with LG. Type of compressor is great. Saves you about 100 dollars a year on electricity if you don’t mind paying 1000 dollars to “maybe” fix it. Yes he said, Maybe LG will give you a new compressor but labor will run you about 1000.00 and I will not warranty my work for more than 3 months because it’s common for them to break down again within a year. I’m just going to buy a new one but not an LG. He highly recommended Frigidaire. Cheaper. No frills. Not very fancy but they last a long time.

The dealer was no help with delivery. The LG refrigerator itself is pretty good. Had 1 problem, after 2 yrs. Ice maker door (flap where ice drops from) had to be replaced. Which I had to pay for my self.

I bought this washer to replace a 20yr old Kenmore when I moved to my new house. Large loads, blankets etc I was told it would work for all. Within a year there was a recall because it became unbalanced. I had that fixed. Every time I do a large or heavy item this machine goes off balance. It does not stop but goes over and over again from the beginning, wasting water and electricity. In other words I have to do multiple loads and/or stay in the house checking on the machine to be sure it doesnt go into this wasteful cycle. I will never buy a LG product again and in only 3 yrs I am looking to replace this one.

I purchased my washer in 2007 and have been pleased with using it. I am now getting a TE error and I cannot get anyone out that will fix it. I called 2 services and both of them will not even come out to work on it. I had another man come out today and said I need a mother board and he told me they no longer make them??? He said it could be the Thermistor and the part cost $40. Funny, I went online and the cost is $7.00. I have taken the machine apart myself and I am willing to put in my own thermistor but I cannot locate it or find someone at LG to help me. I have been told its in the front which I cannot reach and also told its on the top??? No one will even guarantee they can fix it. LG wants $125 just to come out and service it and there is no guarantee they will fix it. Never again will I purchase a LG.

WARNING!!!! I was cleaning out my refrigerator and cleaning the glass shelves. I washed the large glass shelf after it had sat on my counter for about 15-20 minutes. I used lukewarm water and soap. After washing it it, I was drying it with a paper towel and it EXPLODED! YES literally EXPLODED not just broke. Glass everywhere! I had glass in my hall way, Glass on my cook top, glass on my espresso machine, Shards embedded in my kitchen window frame. Luckily I had my glasses on because I had shards in my glasses! Could have been my eyes! Glass shards in my lip, my arm and in my hair. My sinks were filled with it and I even had it in my Island sink and Under my Island! I asked my neighbor to help me get it out of my hair and the tiny fragments off my face. I reported it to LG and they did not seem real concerned but asked me to send them photos. Sent photos of my cuts and my glasses and the huge mess this caused. LG called and said Id have to get a technician to come. Id have to pay for it but may qualify for reimbursement of tech fee. Unbelievable. Im still in shock and now scared to death to ever clean it again. This is very dangerous!

After less than a year began having OE error codes appear and dishwasher stopping in mid-cycle. Did diagnostic over phone with LG and said it was probably pump. Read reviews and saw some who said they replaced pump, control board and no better. I used shop vac to suck out water, then took long time balancing dishwasher, then re-routed drain pipe up high, instead of cabinet floor. Has worked since with only filter cleaning every few loads. Still a horrible machine, but working for now. Hope this helps. Good luck. Next purchase I will read ALL reviews before buying.

If I could I would have NO STAR - We’ve had nothing but bad luck with our LG appliances- first of all our dishwasher -the control panel went haywire 5 months after we got it- well that happened 2 more times since. When we built our home we also bought an LG gas range, refrigerator and microwave. So last year we went to Alaska and when we came home in August the stove control panel also had gone haywire. You cannot properly read the numbers that tell you the temperature/time so when you set the temperature you have no idea what youre setting it to. Called LG and after hours on the phone with them to get it repaired they did NOTHING. Our cost to find out by the repairman (we paid for) that to fix it we would spend more than what a new oven would cost. It is barely over a year old and possibly failed prior to being a year old! 2 days ago we woke up to our LG French door refrigerator inside as warm as our room temperature and everything inside ruined. It is just barely 2 years old! Called LG for repairs- ended up having to get our own repair guy, and it has a bad compressor, won’t read codes, and needs a new control board. The repairman said it’s an extensive repair and could possibly fail again easily (read class action law suit on them). Called LG back and now we have to wait to hear from Service Power to see if anyone can fix it. They offered NOTHING for the loss of food but would send us up to $200 for a mini fridge- and he’d send us an email for doing so- still waiting for that. These appliances cost thousands of dollars! Buyer Beware!!! They are junk!

When I load my laundry into the tub and ask for HOT water, I expect a hot water wash. Never going to happen in this machine. I called technician thinking it could be fixed and was told the default hot temperature is 91 degrees! Thats like taking a COLD shower! Why? Some laundry needs hot water! I tried turning the cold water off and the tub drains! Not only that, I have a window I can watch my clothes through and the clothes on top never do cycle to the bottom or anywhere else. They stay right on top. The drum, clothes & water go right, stops, goes left, stops, agitates very little and repeats the process 3 times. How is that going to clean clothes?! The stains on top of pile never get agitated through the water. I am ready to throw this thing in the garbage because that is exactly what it is! Never another LG product in my house again! Worst product I have ever had the misfortune to buy and it was pricey to boot! Have hated it since day one!

We had our 7 year old Lg fridge die on us. We were offered a rebate if we bought another LG fridge which we accepted. The new fridge did not work but LG would not accept this for several weeks so we were without full use of our new product. After much hassle we finally received a new fridge in Aug. 2014. We have not received the rebate and are told each time that we call (speaking to a service rep in Panama) that the check is in the mail and we will have it in a few days. This is going on for the last 4 to 5 weeks. Our original rep, Mohinee **, quit taking our calls and will not respond to emails from us. We asked if we could speak to someone in Canada to see if our check has actually been mailed and were refused access to a Canadian rep. We then called information for LG electronics Canada and were given the number 416 743 7575. We have made 3 calls and no one answers at that number. LG certainly has our number and our money. I would not buy another LG product if I was paid to. Customer service is terrible and their products just dont last and are faulty at the very beginning.

I bought the refrigerator July 2016 plus a 5 year warranty. The first year the water flow from the in-door water was very slow. I had to call for service and they fixed it. Now July of 2019 (3 years) the whole refrigerator stopped working. Customer service is a joke. Ive called customer service three times, speaking to three different reps. The first one walked me through a reset and literally said that she guaranteed me that would fix it. She said check in eight hours. I did and it was not working. This was Friday and they are closed for the weekend. I spoke to another rep the first of the next week and he said that it would take until the following Monday for a tech to look at it to diagnose. That will be the ninth day without a refrigerator and freezer.He told me to prepare to be without a refrigerator for another two weeks after the tech makes the diagnosis and orders the parts. That will make 23 days from the time I reported. I spoke to a third rep to find out how to get reimbursed for the loss of $1500 in food. She said she could only authorize a $100 reimbursement. I recently looked at the current reviews and realized everyone is experiencing this same problem. I will never buy an LG product again.

We bought an LG washer one year ago. It started showing an error code last month. I called them, and the code is undiagnosable. For more than 4 weeks, I have been fighting the customer service department, including the team in Philippines and USA. They have absolutely zero empathy and concern for the customer. They have not been able to get my issue fixed at all. And now I am fighting with them about replacement. They seem to have a 1000 different departments for everything, and seem to be extremely poor at coordinating. Also, everything that they tell you...is pretty much a lie!! They go back on it all the time. USA team seems to be even more horrible than the Philippines team!! SO, if your appliance goes bad, you should be ready for a fight and harassment. Not to mention, take a few days/weeks off, apply for FMLA!!! You will need all your day and your emotional and mental energy to get through this.

This refrigerator is horrible! It almost burnt my house down! I smelled a horrible smell and realized the lights in my refrigerator had melted the housing it was in on my refrigerator. It was falling off the top, the plastic all around it was melted and when I wrapped a light bulb with a towel, it still almost burnt my hand. All my food was spoiled. The food was hot, melted and spoiled. Im so glad I got this before a full blown fire started before going to bed tonight. After googling the problem, I see this has been a problem for years with lawsuits (successful lawsuits dating back to 2010) and still 4 years later this is still happening. LG needs to have better quality control. Do not buy LG!!

Refrigerator breaks down within 3 years of purchase. Compressor has to be replaced at cost of between 8 to 12 hundred dollars and has to be ordered. In meantime we are without refrigerator. Repairman says is happening with LGs all the time. Never Again!

I’ve dealt with LG stuff through the years and the products that I’ve gotten seemed to work very well. Aside from TVs and others, being in the elevator business, I have bought and installed LG elevators, which were good quality products. We got an LG refrigerator and it works well. It keeps the food cool. And when it’s working right, it keeps the ice cream hard, and I like that. I was just having an issue with the food getting warm. Their technician came out within a day and a half and fixed it, but didn’t get it right on the first time. When I told them it wasn’t working, they said they could come the following day, which was a Saturday. I was impressed that they came out even on a weekend. They took care of it early in the morning and got us up and running. So I was really happy. I had a big party planned and the technician got the refrigerator all fixed up before that. It started cooling down really well, and everything was fantastic. The technician was a nice gentleman, and very cooperative. He worked with us. All-around, I was happy with the service that I got from LG. And I would be calling them again if I have any problems with the refrigerator. I’m happy that they have their own service department. A lot of times you get different companies that are servicing the product, and they gotta run to LG to get the parts. The guy we had here is directly connected with LG, so it’s part of their system. And I know, being in the business, that if you’re dealing with the in-house manufacturer, they have better availability of parts and technical support than a middleman. You get a couple of people down this chain, and now you gotta order the parts and it takes longer. But the guy we had was able to come with the parts and then he did the job, and that makes the difference. I would absolutely recommend them.

After owning and enjoying LG washers and dryers in the past of course when building my dream home in Ocala I requested this brand which was a big mistake. The literature advertises the dryer will dry a king comforter. Noting could be further from the truth. My first experience with model 4370 was trying to dry a queen comforter which it burned. The unit is less than two months of use and it does not dry completely the smallest of loads. The companion washer does not clean the clothes. This is a big disappointment and no wonder the company discontinued these models but what about the consumer left holding the bag.

I just purchased new LG appliances about 4 months ago. All are ok except the dishwasher. There are two main issues I continue to have. The bottom rack continues to come off track and it appears the design of the dishwasher does not have a large enough track to keep the wheels on track. I continue to have issues with the dishes not getting clean. If we do not pre-rinse the dishes completely, they will come out dirty with the residue dried on. I generally use the normal cycle, which takes 2 1/2 hours.I called customer service and was told that the normal cycle is designed to reach a temperature of 96 degrees and have a moderate spray intensity. The agent further explained that this is not a sufficient wash cycle to clean dishes unless they are completely pre-washed! She recommended using Power Scrub, a cycle that takes close to 3 hours, or adding in addition rinse cycles to The normal cycle. I am so disappointed that I spent over $700 on a dishwasher that is not designed to wash dishes! Please DO NOT make the same mistake.

I do not like the fact that keeping the washer door closed makes your washing machine stink plus your clothes. I wont buy a front loading washer ever again. Mildew on rubber gasket around door has to be wiped clean constantly... Never again!

We purchased our LG Refrigerator in October 2016. It is a French door with dual ice makers. We did love it but like so many others... our compressor broke and our food was ruined. No small expense. Because there is such a demand for replacement compressors I was told there was a back order on them and it took 10 days to get it fixed. Additionally, we cannot get the right fruit/vegetable bin (when facing the refrigerator) out to clean it without breaking it. The gentleman who repaired did get it out and broke it in the process. If anyone would care to shed light on this I would greatly appreciate it. I did read the manual and when you follow the directions, it jams against the door.Also, there in a clear plastic easy access door inside the main french door that catches and pulls open each time you open the main door. Our solution to this was to tape it shut. Lastly, the handle has a button to push to open to access milk and other beverages and apparently it is painted plastic not stainless steel like the rest of the handle because the paint wore off the first year... Looks pretty bad for a high end fridge.

I bought a $2300.00 LG refrigerator the end of 08. Less than a year later Im having trouble with it. After 6 service calls to my house from 3 different companies, LG decided to replace the unit. Now, just at 2 years into the replacement and it stopped working. I called LG and received the worst customer service on the phone.The compressor was bad. They gave me 3 numbers to call for someone to check it out. One is not in business, one wont come and the third did not return. The compressor is under warranty but what good is that if no one will work on it? I was left with a fridge with bad food and the only option is to buy another fridge.

I have owned an LG refrigerator with a bottom freezer for the past eight years. Besides the beautiful design of my refrigerator, I don’t have many good things to say about LG as a company. As a matter of fact, as a free trade supporter, I would limit access of this company into the US market because it does not uphold US product and service standards. The internal organs my refrigerator, made out of plastic, began breaking in the first two years. Two years ago when my refrigerator stopped cooling just before a big holiday for each I had to cook for and store food, it took LG four days to send appropriate serviceman to take care of the problem. The first repairman did not even have the appropriate equipment to fix the refrigerator and passed the buck on to someone else. When I called LG again and insisted on an LG certified repairman they had sent one. At that point I was out of warranty my refrigerator needed a new compressor which was installed two years ago in 2016, and for which I paid full price out of my own pocket. Recently I’ve had a problem where my freezer is not working but the refrigerator is still cooling. When the question of replacing the two-year-old compressor with a new one came up, LG stated that it’s company‘s policy is that if a compressor has been replaced and the refrigerator is out of warranty, the standard manufacturer warranty for compressors which is typically for most appliances 5 to 10 years does not hold water any longer. When you call for service you have to threaten and move up the ladder to speak to a few supervisors before you can get an adequate service. I will never own any LG product again and I would gladly share this recommendation warmly with any person I know. Who needs you LG? Go back home and stay there!!!

I purchased LG wall oven 2018 LWS3063ST. After having two months I used self cleaning mode and it got so hot it burned up my oven. After three months of no oven and reordering of numerous parts replaced including, fuses, transformer and main motherboard and display panel the oven worked for light duty. I was advised to never you self cleaning mode again. We’re talking brand new oven, 1700.00 as this is typical for LG ovens. I was told the next time my oven would be replaced. Again I was told to never use the self cleaning mode. Fast forward to Jan 1st 2021. I go to turn on one and it won’t heat up. F19 error code. Main part is out again. Mind you, I have not used self cleaning mode since the last time and my LG warranty just went off and I’ve switched onto SquareTrade. They want to send parts again after I was guaranteed a replacement this time for this lemon oven. Apparently the service provider heaped all my visits into only two incidents and LG did not mark my account that oven would be replaced. You see they can’t tell me why the part keeps failing. LG just keeps sending parts for their warranty no matter what instead of replacing. I will not buy LG again. They should back their products. They just replace parts instead of unit until it’s past warranty and youre still stuck with a pile of crap but you’ve now exhausted your warranty and the same defective part that they haven’t fixed or self cleaning mode that burns oven up goes away and youre left with a lemon appliance that you now need to buy a new oven. My last oven was 20 years old. I used self cleaning all the time. Never had one problem or service call on it. LG is junk.

Purchased stove LRG3097ST/00 in 2011/2012 at Sears. Stove broiler began coming on automatically at odd times (6pm, 1am, 3am, 7pm, etc..) some 6 weeks ago. Since then, we had the warranty servicer out to repair four (4) times. Twice had parts shipped in. The last time, the parts arrived damaged. What a mess. Stove sits unplugged from electrical outlet and gas valve shut off. Thank goodness, I had the forethought of purchasing an extended warranty on this new brand.This past Friday, we received some type of authorization (number) to purchase a replacement stove. I have been reading reviews and will not pick LG, and Kenmores will be carefully scrutinized for quality. Still have an LG refrigerator bought the same time, so waiting to see what happens with it in the coming months. Already having door closure issues. Will not buy anything made in Mexico.

I bought this WT110CW washing machine at Sears and paid $722.24 including R.I. tax, in December 22, 2014. It is now May 23, 2015. I get a error code E6 that clutch is BAD, unplug machine and call service! I now see the same piece of ** is on sale at Home Depot for $576!! NEVER AGAIN A L/G PRODUCT, when the rating for them was excellent!!

Like thousands of other LG Refrigerator victims my new LG model LSXS26366S died. I had to throw out over $200.00 worth of fresh food, spent another $1000 on repairs. I called LG speaking to call centers overseas trained to kill you with kindness as they provide no help. Then had to pay a local company to look at it, the technicians said I hate to tell you youre screwed sir, a sealed system failure. Compressor. Then LG on the 4th day arranged a company that showed up in the 1970 tiny pickup truck, they do not accept credit cards cash only- yup sealed system failure that will be another $89.00 bucks. $1,100 to fix it. The Federal Trade Commission is allowing LG Electronics USA to continue to rip-off Americans. LG is aware of their defective compressors & systems. I was told they are back ordered in Korea, could be 2 months before parts become available. A Class Action Lawsuit must be filed to protect Honest Americans from this company. Furthermore - If your large retail chain store is selling LG appliances - YOU ARE RIPPING OFF Your customers.

Purchased our LG refrigerator 2015. Water has dropped from the water dispenser since day one! A month ago they replaced the compressor and it still is having issues - we can’t put groceries away without losing coldness in the freezer - we can’t clean it without losing coldness in the freezer to the point the ice pops go soft. We are so frustrated with this product - our last fridge last 20 years old. It never had an issue. We are EXTREMELY dissatisfied with this product and would never suggest it to anyone - oh and did I mention we had to lose a day of pay for someone to come and fix it???? Beware of the compressor issue obviously from every review.

I purchased my LG front loading washer and dryer on 5/17/08. I am 100% satisfied with it! There are two people that live in my house. I like a clean house so I am always washing/drying. I even wash/dry my king size comforter in it! No repairs ever done, just maintenance. Eventually I will have to replace (hopefully not for a long time!) and I will get another LG!

Installed the refrigerator last August, now it is not working. We have to wait 4 days for a repairman. Luckily I still had my older refrigerator in the garage so that I would not have to throw out all of my food. I wont purchase a LG product again, especially after reading the other customer reviews.

The LG refrigerator is one of the best refrigerators I have ever owned. Keeps everything cold and fresh. Even when the power went out because of hurricane; food lasted overnight till we could get gen. Only problem is the ice maker doesnt work well.

Ive posted on this site regarding my Maytag stackable washer and dryer. Now Im posting regarding my BRAND NEW LG stackable washer and dryer. After much researching online regarding stackable washers and dryers, I finally went with the LG brand. My Maytag washer went dysfunctional after 6 months. For the following 8 months, I had Maytag repair guys at my home, every two weeks, to fix the same exact problem. I had an error code that flashed on the machine. It was THE same code each and every time. Every part that was replaceable on the machine had been replaced, yet the problem continued. Maytag customer service is HORRIBLE.Now LG. The washer, when pumping water into the machine, caused a loud thumping in my walls. The vibration of the washer caused a rubbing and squelching noise from the dryer stacked on top. The company is well aware of the dryer problem and told me, There is nothing we can do about it. They are selling a machine they KNOW has a problem. The washer problem was an electrical problem, also not fixable. And when a certified LG technician comes to your home and tells you in all honesty that he has nothing good to say about his company, then THIS IS A MAJOR problem.The machines are 2 DAYS OLD AND DO NOT WORK. Customer service is HORRENDOUS. I literally spent an entire day talking with customer service. It was only when I was speaking with the 8TH representative that a repair appointment was finally made. One representative actually asked me this, Can you describe the noise? Can you better describe the noise? Can you give different words to describe the noise? Who knew there were so many ways to ask the same exact question repeatedly? I also had to repeat answers to other questions as well.Needless to say, the machines will be returned and I am on the hunt for a different brand. The problem is, when you go to research the variety of brands, all of them have complaints. And what I have noticed is that for the majority of brands, their machines become dysfunctional at the two year mark. This is pretty shabby, considering you are spending close to $1000 or more per machine. I just dont have thousands of dollars every year to spend on appliances because the companies out there, cant seem to make durable products anymore. My parents have Kenmore appliances. Theyve had the same appliances for YEARS and no problems. What happened to decent machines? And what the heck happened to great customer service?? If there was a 10 star option for the worst service and machines imaginable, I would choose that.

Our clothes have a mildew odor after washing. It is very noticeable on towels when they get wet. I have tried the Tide washer cleaning product, bleach, Affresh & WhirlOut. I am totally frustrated. This is supposed to be a top-of-the-line washer.

I bought an LG front loading washing machine in October 2011. I also bought an LG bottom freezer french doors refrigerator in October 2011, while doing a house renovation. Refrigerator Model is LFC20760SW. When washing machine broke in June I was told it was not worth fixing. In Feb I came home from vacation and the food in refrigerator was spoiled. The lights dont even work. I checked breaker. The vacuum works in the electrical receptacle so it not the power. Also at least 4 of the plastic pieces have broken off. Both sides of the slider in the deep freezer broke. The door storage broke. Some other pieces have broken off. I will never buy an LG again. Cant get a LG repair person either. Sears is coming over maybe.

10 year motor warranty is useless to me/read the fine print. I have an expensive top load direct drive LG washer that was 3 years old when the machine broke. I called LG and they gave me the name of a company to do a diagnostic. That company came out and determined that the motor shaft was broken. The tech estimated that it would cost close to $900 to fix. (Could buy a new washer for that) Thinking that being absurd, I called LG back and they told me that the part was covered but not the labor. The labor is covered for only a YEAR.They further told me that the guy that they recommended price was way too high. They gave me another number and I called that number only to find out that the company will only service items underparts and labor! Heres the ridiculous part. I cant find anyone willing to do a service call when just the part is under warranty. So after 3 years with an expensive washer it is looking like my only choice is to buy a new washer. LG has been of zero help. I will NEVER buy another LG washer again. It is a total joke dealing with their unknowledgeable customer service.

The LG ice maker design is flawed (LG Refrigerator LFX25975ST103). I purchased the item new from Home Depot in 2010 and luckily with an extended service contract. Initially, the problem was the water dispenser. The dispensing button stuck and flooded the kitchen before I could get an LG representative on the phone. The ice maker would not function and was replaced after numerous service calls between September 2010 and January 2011. It has never functioned properly, always crushing most of the ice. This leads to a crushed ice dam that forms in the door. Eventually, one must clean out this mess. After being a slave to service calls in 2010, I decided to utilize my Home Depot extended warranty and attempt once more to have ice from this very expensive investment.A crack existed in the ice hopper and a very talented serviceman came to my home, analyzed the problem, and ordered a new ice hopper. The part arrived last week and since then, the same problem has existed. Now, I am unable to remove the ice hopper due to the ice dam in the door. This entire problem is due to the design. We keep the temperature in our home at just under seventy degrees year-round. When the left door is opened, the vents between the main refrigerator body and the door allow warmer air to enter the ice maker. The flap door that opens to allow ice to eject also allows warm air to enter due to the long length of the trap door opening, 5 seconds. This allows some melting of the ice that is trapped and crushed in the hopper to melt then re-freeze in the blades. Then the damming cycle begins once again.

LG Front Loader Washer Model: WM3170CW. Purchased this washer from Lowes. After the first wash, the inside seal was giving off a smell. So paranoid about this, I made sure to wipe the inside door glass, seal after every wash. This unit leaves water in the soap tray after every wash, so I take out the tray and drain it and allow that to dry. I also have to get down and open the door with the drain tube. I drain out all the water that is - I guess - still inside the washer?! A lot of water comes out. This washer is a major pain. After continuing to do ALL of this after every use - my washer smells horribly musty and moldy. Totally unacceptable. I have put cleaning tablets in it - and even run bleach through it on the clean cycle. Still smells. This washer is a lemon. Do not purchase it. I deserve a new washer - but a different model! I expected this to be a good washer - being an LG. They used to have a good reputation. I paid $750.00 for this washer.

The one I had was dual doors side by side with an ice maker and an insta freeze feature another feature I liked were the salad drawers that came included. My mother recommend I purchase it because it holds a lot more food than the GE I originally had the salad drawers were above all my favorite feature because Im always eating salads and it keeps my salad mix fresh. But it wasnt scratch and finger print resistant so Im constantly cleaning it plus the fact that a lot of crumbs get stuck underneath the drawers and its a pain to clean.

When I went looking for a refrigerator, the one from LG looked like the better one to get because of the price. But I’m sorry that I bought it. The filter goes out almost every month that youd have to put a new one in because I had the water in the front. It’s supposed to last six months and it doesnt even last three. The shelves are smaller than I thought they were, and you can’t put anything on the doors. It doesnt even hold a bottle wide enough. It’s a lot smaller than it looks. Also, you can’t even look at them in the stores anymore. You can’t open and look at them and there’s just so much cubic foot. Not everybody knows what a cubic foot is. You just order it and they send them to you. So, you’re stuck with it. It’s ridiculous.The reps from LG were horrible. They just said yes and did nothing and then turned it over to this place in New Jersey to fix it. I constantly called them, and they were nasty. I finally got one girl in there that was very friendly and explained everything to me. She said that LG compressors were very bad and they knew about it. They just keep putting it off. I called about my refrigerator three different times, and they kept telling me there was nothing wrong with it until it finally died and it was only a year and a half old. It’s ridiculous because the compressor had a seven-year warranty on it. Now that they had put a new compressor in after a year and a half, they said I no longer have a warranty. That’s it. If this one goes, I will never buy another LG again.

My daughter loved her LG French Door refrigerator so much I bought the same model. Her refrigerator stopped working when it was 5 years old. The repairman told her it was not worth repairing because the compressor needed to be replaced as well as a few other repairs. My refrigerator stopped working 5 years and 3 weeks after purchase. I will never purchase another LG appliance.

This is the worst design I have seen for a gas range. The knobs turn on easily. I first realized this after it had been installed and I told my husband, that could be so dangerous with kids in the home. We have accidentally hit them and turned them on ourselves so to have kids in the home would be awful. Even the older ranges have a safety feature for the knobs so they dont turn so easily. I woke up last night to a house full of gas. The stove had been running gas for at least 5 hours. We live in a multi level condo and the smell had become so strong upstairs that it woke me up.I did read there is a lock out feature by pushing the lower clear/off button down for 3 seconds; however, its a matter of always remembering to do that. I truly believe there should be a case made and there should be a safety recall on these stoves/ranges. Not happy. I will be shopping for something new. Regardless of the cost, whats the cost of our lives! Bad bad design. You would think in this day and age products would be safer than older models. Why then is this one SO dangerous???

I had purchased the above fridge and after 17 days its compressor was burnt. I insisted for its replacement but after full assurance by the companies repairing manager that any future complaint will be attended with immediate replacement, I gave my consent. To my utter disappointment, only after 3 days of its compressor being replaced, the same again, stopped working. Immediately I requested the repairing manager to provide a staff for its original repacking after which the same was delivered to authorized service center, viz. M/s S.R.Service Plot no 2.Raghunath **, Mahmoorganj, Varanasi, Uttar-Pradesh (INDIA) for replacement, but still after nearly two years, I have not received the replacement nor have my requests made by personal visit to your office been attended. Now, online complaints are also being directed to Branch Manager, Varanasi. On contacting her on mobile she had assured to revert yesterday but on several calls today, it was revealed that still they are checking their records. As a customer, I now request you to refund my money with interest and also compensate for the mental agony faced by me till date. Please, HELP ME GOD.

My husband and I purchased an LG Refrigerator, model number LFC23760ST. It was delivered on 6/17/2009. About 1 month later, we experienced getting shocked while reaching for food items while holding on to the door. We called LG, and they told us to call an authorized repair agency and gave us 2 names. We called both of those companies and neither would come to look at our appliance. They said that LG doesnt pay them. We called LG. They told my husband that it must be a problem with the house and not the refrigerator. My husband talked to them on many more occasions, and they said that they would send someone, but no one ever came. Now, the refrigerator completely went out. On October 12th 2011, we called LG. They gave us the same name (1 now) of an authorized repair agency. We called them and they do not come to our area. So, apparently, we never have had any warranty on this product. We did get Sears appliance repair to come out. It turns out to be a blown fuse that is soldered to a control panel. So, $369.00 later and another week without a refrigerator (to order the part), did the short causing us to be shocked cause the fuse to go out? When the repair gets made, will we still get shocked? Why is LG not more concerned about my well-being and that of husbands, and should there be death or serious injury before they will show care at all? Or maybe, the only time they will care is if they are sued and it hurts their pocket book? It has hurt mine both in repairs and loss of groceries. I dont know if anything can be done about this situation but I will never purchase another LG product, and I will tell as many people who will listen not to do so as well. Always remember, if you have a warranty repair on an LG product, no one will come!

I bought an LG refrigerator SS MODEL # LFX25991ST/05 Serial # 310KRRE1K246 in March 2014. It started freezing the vegetables and there was ice behind the right tray. The freezer begin to melt everything on top shelf of freezer. I called to get it repaired and after I think it was about 2 weeks a repair man came on Nov. 2. (I think his name was Keith.) He ordered parts and came back on Nov.12 and put the one part in and said he made sure the refrigerator was reprogrammed. He had ordered a new cover dispenser because the one on the refrigerator had turn black but they had sent the wrong part so he said he would be back Nov. 23 to install it. That evening when I started to get water there was Er under the word refrigerator and rf under the word freezer. I couldnt get water or ice. I unplugged the refrigerator and plugged it back in and it started to work. Every time I go to get water I have to do the same thing. I called back thinking it only needed to be reprogrammed again but couldnt get them to send someone out because the man who came the first time was scheduled to come back on Nov.23 even though I was told that someone would come on today Nov.19 but didnt show. Now the freezer keeps thawing and refreezing the food. The refrigerator will cool but not get cold. I have lost so much food not once but twice. Your service is very slow and your product is very poor. I will never buy another LG anything.

We purchased a LG Top Load Washer WT1501C the end of November 2015. However during a five months period our clothes would be left with stains and white streaks on our clothes. During this time prior with followed the manufacturers instructions to the letter with no improvement. A service technician identified that lack of sufficient water as caused by a malfunction part. A request was submitted for a new part, none received, a request for washer requested. Both were denied by the head office technical team, who indicated it was us the consumer were doing something wrong and would send another service technician to investigate. The end result is a expensive washer that does not work and LG not wanting to honour its warranty. BUYER BEWARE. SUGGEST DIFFERENT COMPANY.

I bought my second washer in July 2014 after my 7 year old front loader quit working, I was told control board was bad and LG had quit making board. The LG rep still talked me in to giving them another chance with a new top loader telling me new design and really quiet with good reviews. Now theyve been out 5 times, replaced 3 parts and have been told by 2 repairman from 2 different companies they have no idea what is making this noise that is so loud I cant hear a TV in my great room. Still LG they need to randomly replace more parts because they havent spent enough money yet. In the mean time Im wasting 3 to 4 hours of my time every time they come out.

Updated on 09/18/2019: Update to my prior post of July 2019. It is now September 18, 2019 and my refrigerator is still not fixed. The most recent cooling issue started in June 2019 and it is still not fixed by LG. I call every week and every week Im told that they are sending my issue to the Escalation Dept who will call me in 2-3 business days. No one ever calls back. Finally someone acted like they were going to replace it. After I uploaded receipt provided by Lowes. The new person who answered the phone said no replacement until a service person says it cannot be repaired. So, I said I dont care whether you replace it or fix it, I just need it to work because it is now 50+ degrees inside the refrigerator. Of course, this new person is referring my case to the Escalation Dept and Ill be calling again next week to try to get my refrigerator fixed. I doubt it will ever be fixed but Ill call every week until someone shows up to try to fix it... DO NOT BUY AN LG REFRIGERATOR!!!Original Review: NEVER BUY ANY LG APPLIANCE! The LG refrigerator I bought (which cost over $3,000.00) had an error message about cooling by the fan within 24 hours of the refrigerator being delivered. It took about 6 months and at least 4 visits from a repairman (after many, many phone calls to try to get a repairmen sent) before the issue was fixed. Then, 4 months later, I have the same error message with the same fan issue. It has now been over a month since the issue started again and it is still not fixed. I could write 10 pages about the horrible customer service at LG and the slow and horrible service companies they LG has assigned to fix the issue. I will certainly never buy another LG appliance and I recommend that no one else ever buy an LG appliance. Any manufacturer has got to have a better product and a better customer service function and better service companies that they engage to act on their behalf.

This is a microwave that requires reading the instructions before use due to all special features. There are 4 speeds for vent, control of the turntable, and the ability to customize heating times. Safe, efficient, roomy, and owners manual is well written.

Purchased a brand new top loading washer in April 2021- finally received the washer in July 2021- machine broke down in Sept 2021. After 2 months of use this machine was broken. I called LG customer support and they sent out technician to fix it- he did not, they ordered more parts and again came back - did not fix again. Currently waiting again for them to fix it again. Over 1.5 months of no washer. They should be providing me with a brand new washer instead of having me wait over 1 month to have it fixed. Still broken. Worst customer service and even worse product. How can a brand new washer be broken after 2 months?? Unacceptable. Would never recommend this company or product to anyone!!!

I purchased LG stainless double-door bottom freezer refrigerator model #lfy25980st in 2009. I purchased a two-year extended warranty on the item. From the first six months, the ice maker and water dispenser worker poorly. Servicemen were out several times attempting to repair it. Finally they replaced it. I woke up several times after that to water all over my kitchen floor where water was running from dispenser. Then in September of 2011, I came home from vacation to find all the food in the freezer thawed and milk spoiled in fridge. In December that same year, the food on top shelf of fridge was frozen. I was told that I had the vents blocked with too much food. In 2012, the digital lock signal on the door panel would make sounds turning on and off the lock which turns off the water and ice dispenser. It made this noise all night. At this time, my warranty was up and I was using my home warranty plan at $55.00 per visit with a visit sometimes twice a month. I lost food at $400.00 a second time. The service men came out, changed the freezer sensor twice, replaced freezer door on unit and changed the motherboard in back of unit. It still didnt work properly. My home warranty company called LG, spoke to a gentleman named Alex who deemed it unrepairable on March 29th, 2014 with a wiring problem. I was told to send in my proof of purchase and repair history and they would replace or discount another one. Today, 5/8/2014, they have done nothing. As a matter of fact, I was told that since I had a warranty company, they would do nothing. The company only covers $500.00 per year on any covered item and they had already spent that trying to repair it. I would think LG could make a unit that works, not just looks good. Not even two good years. No one should ever buy LG products; I know that is it for my family!!

Stove purchased between 2012 and 2014, around $1600.00. All of the 5 knobs broke off the stove due to what looks like poor design and using cheap plastic to try to secure the knobs on the stove. I called the company. Said, Buy new knobs.

My refrigerator went out 7 weeks ago. I called LG. They gave me a number to call to do the repairs. The compressor was out and LG covered it but we had to pay $500 in labor. LG sent the wrong compressor not realizing till the wrong one was installed. Called them. They sent a second wrong compressor. Call them. Was told it was dcd and is unfixable. I said my fridge is only 6 years old. They said I had to have my bill of sale. I can not find it. They told me they would figure out some other way to help and would call me in 3-5 business days. They did not call me so I called them. It was like starting all over again telling me to call the same people to come and look at it to service. After explaining several times he was short with me and rude and told me they will not help me without the receipt. What do they think? I walked out of Lowes carrying a refrigerator and stole it. I will never buy a LG product again.

I liked the finger proof texture. The body of the fridge had the silver style. Really looks good in my kitchen next to my other similar style appliances. The refrigerator section holds a lot more than the refrigerator that it replaced. But I disliked the drawer on the bottom. It seemed not to hold much and everything just ended up being piled on top of each other. It just wasnt as convenient as I thought it would be for my size family. So I started looking on reviews about other brands. LG has always had a good reputation on other products of that brand I own. Ive had some good luck with their brand but all in all I think I will be looking into other companies next time I need a refrigerator.

My gas range was purchased in 2011. The oven igniter has quit working. My husband is handy so we tried to purchase the part cant. We were then told by a appliance repair company that they couldnt purchase the parts either and werent authorized to work on the appliances. So I had to contact LG and make an appointment for their tech to come and fix it. It took 6 phone calls and 2 email attempts to contact someone and book an appointment. If I would have known that any issues would have to be handled directly with LG I never would have purchased one of their products. I will never again purchase an LG product !!!!

5 years ago I bought a LG stove. Every year since I have to replace the handles. They melt and crack and I find it unreal that any stove would have melting handles as I explained to the service rep. She told me that being it is the 4th time I need to replace them she would try to get them for me at no charge and she would call me back in 2 days with a answer. That was a week ago and I never heard a word. Today I call to find out again I have to purchase them... another 100 bucks. Dont buy from them. They are ripping off customers.

Bought an LG LMXS30076S refrigerator July 2016 and Sept. 2017 everything suddenly thawed out. Called LG several times and they said it would be on me since I didnt buy the extended warranty. They sent me the # for the 1 and only place that handles their repairs within 60 miles of me. I called them and they didnt even want to deal with my refrigerator since they said they always have issues getting LG to reimburse or pay them for parts and service. Id have to pay $89 to just have someone come out to diagnose. They came a week later and said all the Freon leaked out and I would need to have the entire cooling unit rebuilt. It would cost $1200 in parts alone! I called the store I bought this from and they worked with LG and they said they would cover it (how nice of them).Parts came in 2 weeks later, I took the day off to wait for the repair guy. He worked on it for an hour and ran into an issue reaching a part in the unit that he needed to access. He called LG and asked how to problem solve this, they told him to cut it apart and solder it after installing. He asked who would be responsible if he did this and further damaged the unit. They said it was his problem and hung up on him. LG you should be ashamed of whoever you have employed to handle these calls. And you have repair contracts with technicians you treat like crap! Useless junk refrigerator and Im stuck with it? I think a class action lawsuit is in order.

We bought our refrigerator as an appliance set with stove and dishwasher on 4/24/2014. The model #LFX32945ST, our delivery date was 6/20/14. We did not buy extended warranty at that time. It began to slowly breakdown Nov. 2016. First the ice started to melt down onto floor, then everything in my refrigerator began to go bad then finally everything in my freezer started defrosting. I had to buy bags of 40 lb bags of ice, put everything in 3 coolers to stop from going bad. We had to go out to eat diner everyday. LG offered an extended warranty for $463.00 one repair visit including parts and extended for 1 year for one more breakdown. They said if they could not repair they would give us depreciated value of the refrigerator. Dependable Appliances who was contracted by LG to do the repairs came to my house 11/16/16. When the appliance repair man came to my house after waiting 5 days for his arrival he didnt even look at the back of the refrigerator. He told me since it is just over 2 years old and nothing is working in the refrigerator it really should be replaced. He told me he would put that in my report that I needed a replacement and it could not be repaired. After waiting 3 days for them to call me I decided to call Dependable to find out that no replacement was coming and that they were ordering a part. They could not tell me when it would come in. Three days before Thanksgiving we decided to cancel the warranty and just buy a new refrigerator after reading nightmare scenarios online and on BBB. I pray that my LG dishwasher and stove to crash also. Keeping my fingers crossed. Never again.

First Id like to say that I am not a person often motivated to write reviews. I dont rush to review items that just meet my expectations. Youll only find a review from me if something is extremely worthwhile or, as in this case, seriously flawed. We purchased our brand new LG top-loading washing machine from Lowes in December 2013 for almost $700. For the first four months I was in love with it. Then I inadvertently pushed the stop button instead of the pause button when the load I was washing became unbalanced. Since the load had reached the Rinse stage, I thought Id just select the special option for Rinse/Spin. From that moment until just last week, Ive had nothing but trouble from it, related to being out of balance. After stopping it and restarting, the machine filled several times with water that almost overflowed the tub. I had to keep pausing and stopping it to keep it from continuing to fill. From then on, every load I washed had to be redistributed at least twice, most of them four, five, or six times.The straw that broke the camels back came when it took me all day to get one load close to being done. Before the final jingle, I would have to go to work and couldnt finish the load. The next morning I would come in to find the load soured and smelly, so I would start it all over. This went on for 14 days. Finally, Id had enough and called LGs customer service line. The CSR I talked to was condescending and snippy with me. I described the problem, only to be told that, either the installer didnt level the machine properly or SOMEONE (I wonder who she could be talking about?) had done something to the machine to cause it to be unbalanced. After I told her I wasnt stupid and actually did know she was referring to me, in a very rude manner she told me my issues were an installation problem and not covered under warranty. Then, she simply hung up on me. Since LG wouldnt help, I called the number for our extended warranty plan. Thank goodness we have that. The CSR there informed me that, if LG says it is an installation issue, then we wont cover it either. Maybe you should have Lowes come out and level it. My next call was to Lowes, still trusting that it might be, in fact, an installation issue. The original installer showed up in short order, level in hand, to prove that, not only is the machine leveled properly, our floor was absolutely level as well. He suggested that I go to the store and speak to the manager, which I did. Actually, I ended up speaking to an assistant manager, who with a sincere straight face, called the salesman up to the service counter and asked him to call the extended warranty plan for me. The salesman, who was the same man that sold us this machine, repeated what hed said to us when we bought the machine. This is the top rated washing machine in the country. We havent had any complaints at all about them. He did, however, call the warranty plan folks, who now were willing to arrange a service call.Now, out of all of the people we talked to during a two-week period, at no point through all of this did anyone mention that there was a RECALL on this machines controller board due to problems with... Can you guess...the machine continually being out of balance. Of all the negative reviews I had read during these two weeks, I only saw one where the controller board was mentioned. Apparently, no one at any point along the way wants the consumer to know that the machine has a KNOWN, WIDESPREAD, DOCUMENTED PROBLEM THAT RESULTED IN A RECALL. We only found out about the RECALL, because the service company, not wanting to waste their time on two service trips, called ahead to ask what issues we were having with the machine. As soon as my husband described our problems to them, their CSR told him about the RECALL. Said they would have to order the controller board and rescheduled the service call to a date after the part would be in. Their technician came to the service call with the controller board in hand, which apparently was already loaded with updated software. Since having this board installed, I have used my machine heavily all day for the past four days. The only out of balance error Ive seen was for a true out of balance condition where all my small load of clothes had ended up on one side of the tub. As long as this washer continues to operate the way it is now, Im happy to own it. To LG, Lowes, Lowes Extended Warranty and any other company who sells this product without letting their customers know about this issue and the RECALL, I can only say SHAME ON YOU! BE HONEST WITH YOUR CUSTOMERS!! After being treated so dishonestly and shamefully by LG, I will never buy another LG product of any kind, even if I am told it is the top rated product in the country. LG obviously has no intention of standing behind their products when there is something wrong with them. Im also shocked and seriously disappointed with Lowes in whom Ive had so much trust over past years. Apparently their policy is one of loyalty to their manufacturers rather than their customers. Heres a clue, Lowes. Without customers you dont need manufacturers. Im afraid I wont be shopping at Lowes for anything any more. And all of these bad feelings and sentiments could have been avoided simply by being honest with me about the issue and upfront about the RECALL. To all of you consumers who have one of these washers with similar problems, call as soon as possible to wherever you bought it and tell them that you know about the RECALL. Tell them you want it fixed or you want them to come and pick it up. Exchange it for a machine from a company who will stand behind their product to keep it working and their customers happy. Most of all, lets all quit buying products made by companies who dont keep the promises they make to us. If no one buys their products, theyll either have to change their business practices or go under. As for LGs flawed washing machine, it is my intent with this review to alert anyone who owns one about the RECALL. Remember: RECALL RECALL RECALL RECALL RECALL RECALL RECALL. Take advantage of the RECALL!

My wife opened the d/w last evening to load dishes; a loud bang sounded, and she almost dropped the door. I pulled the d/w out today and found that the door assembly consists of a heavy-duty spring attached to a piece of Venetian blind cord which rides on a small plastic pulley. The cord had snapped (see photo). The next hour was spent arguing with a customer service representative and a supervisor because I refused to pay for a repairman to tell me what part I needed and charge me for the installation. I was finally given a phone number of a parts company from which I could order the cord portion of the assembly. In 2006, I bought a 4-appliance package .The stove and fridge were repaired for fire hazard issues within the first 6 years. LG products arent built to last.

We bought a $3,000 LG refrigerator in 2013. Countless minor problems are needless to say here. Just last week, the water cooler and ice maker stopped working. When I called LG, the representative I spoke with did not tell me about the common problems and advise me to wait a couple of days for the frost to clear due to the temporary ice maker fan problem. She entered me into a service contract that cost me $258.07 because its out of warranty, and said if I cancelled the contract it would cost me $100.00. Desperate to have the unit fixed, I agreed.Twelve hours later, the unit was back on. I called LG and said I discovered that LG had a lawsuit on the same problem, I needed a full refund. The rep. said someone from the extended warranty dept. will call me back soon. I waited 24 hours later. No one called. I called them back and requested the appointment and contract be cancelled and followed up with a cancellation e-mail. Today, the technician called me to confirmed he was on his way to look at the unit. I have never encountered anything like this. If you shop for an LG refrigerator, you better check the consumer review. I would think twice from now on before buying another LG product.

I have had an LRG30357ST range for almost 4 years now. All of the knobs have cracked at the base and now we had a gas leak from the burners because they wont shut off all the way. I have contacted LG and they wont do anything because I cant find a copy of the receipt from 4 years ago. You would think that having the stove should be enough proof that it was purchased! Now we are out of a stove until I spend $400 on 5 knobs or buy a new stove! You would think with all of the complaints and the safety factor, they would have a recall and replace the cheap knobs with one that have a metal base. They charge $73.52 plus tax and shipping for each replacement knob on www.LG.com. For that price, they should be able to make one out of stainless steel and not plastic.

When I purchased my $2400 LG refrigerator 5 years ago the salesman assured me that this refrigerator should last 15-20 years. WRONG. The compressor failed after stocking up with over $500 worth of meat products due to the Covid 19 crisis. When the repairman came and I had to pay another $100 for a 10 minute diagnosis, he explained that the LG compressors have a 3-5 year life span. Long story short, he was right on point. It failed just a few months past 5 years.Estimate for the repairs were over $1200. If I can give LG less than one star I most definitely would. I would not ever buy LG anything even if it was for free. Buyers beware!! They may look sleek and nice but they are by far the absolute worst product I’ve ever had the misfortune of owning. Tomorrow my new Maytag refrigerator is coming and I will be happy to kick this piece of junk out of my house. NEVER AGAIN LG.

We purchased our refrigerator on July 8, 2018. We were remodeling our home and did not actually plug it in until Dec. 2018. Mid May, 2019 *or there about* we experienced warm food and thawing frozen foods. We called the service center (1-800-905-9505) and told them of the problem - and technician took 2 weeks to come diagnose & repair --- replacing the compressor (Work was done on June 1, 2019). July 11th the refrigerator stopped cooling once again. Food lost and frozen food lost. Technician came the next day (12th) repaired.... and following morning (13th) the refrigerator STOPPED COOLING! Called service center on Saturday the 13th - and am still waiting for a call back from LG to set up service call ASAP. We are thoroughly disappointed with the LG refrigerator we purchased for full price - and will NEVER purchase another LG appliance again. Once we get this refrigerator running again we will donate it and have to spend money again on a new refrigerator. Customer service at LG consists of ALL foreigners - barely speaking English and expressing zero ability to satisfy customers. Sincerely,Steffany

My LG washing machine has been a joke. I can not get the stinky smell out of my clothes. It is just gross. I have done everything people at the stores have told me to do, no success at all. Never will buy an LG again.

Purchased 28 cu ft. fridge (LFSX29766S) 12/15. Worked for great 2 1/2 years and quit. Told compressor was bad. Compressor was covered but labor was $550 plus 4+ days to get one shipped in. Our other option was to buy compressor @ $250 and get it installed next day. I figured $900 and no idea how long it would last wasnt an option. Bought a new one, not an LG. And I will never purchase anything with LG on the product.

I absolutely love my LG range. It cooks everything perfectly even. Baking cookies, pies, meats, etc. I am definitely a better cook thanks to my LG. Also with the self cleaning mode, it saves me a lot of time. I give my LG a 9 out of 10. The only way it could be any more perfect is if it came with its own personal Chef, lol. Thanks LG. DR

Bought the WT110C top load with the front panel. Had it for a year now. Beautiful machine. Too bad it takes days to do a load because the machine wont stay balanced. You can babysit this thing for hours trying to get it through a spin cycle. Doesnt matter how you load it, small loads, big ones, mixed clothes, bulky bedding, on and on. I have tried every mode, trick, time, spin mode combination there is and still the dreaded UE code comes on. Occasionally it will make it through a load and when it does the heavens part and the angels sing and I feel like a winner. If you like to spend hours doing laundry and praying over a washer, this is the machine for you. LG needs to stick to cell phones.

We have had our French door refrigerator for 3 years and I have had to replace one inside bin two times, two different bins, one on the left and the one on the right. These drawers are not made strong enough to accommodate someone like me. In a hurry, lots of food and shoving food in the bin.

Model LFX25975SW LG refrigerator - My complaint regarding the subject LG refrigerator is the same as the one posted by Darelyn of Peoria, AZ on Sept. 20, 2012. The housing around the ice and water dispenser turned yellow in about 2 years. This is unacceptable on a white refrigerator in an all-white kitchen. After getting rejected by the LG customer service, I filed a complaint with the BBB (case #**) and after their mediation, it was rejected by LG again for the same reasons that Darelyn received, That they do not warranty cosmetic damage. I wonder if they ran that by their marketing team as this is what sells these models. I am trying to start a class action suit against LG on this obvious defect in material used. Anyone wants to join?

We also splurged and purchased the LG combo after being told they were the best. We had them 4 months and the washer began to leak. We had the service people out 7 times. Of course, it would not leak when they were here. We also had the disgusting odor and high-pitched scream when filling with water. The service men informed us that it could no way be their problem--it had to be something we did. They also had no idea how to get rid of the smell. We were still under warranty at the time. I had to keep taking off time from work to be here when they were here. The last time they were here, though, I walked in on one of them talking to their dispatcher complaining that they had been here several times and they were making no money on this call. Isnt that great? I have a faulty washer and dryer and they are worried about money? What about the money we spent on these relics? Needless to say, that was the last time they were here. I just happened to ask a sales lady at Home Depot about the odor and she told me about the front panel and draining that tube and actually running Clorox bleach through the machine. She also said do not use Downy whatever you do as it builds up on the drum and does not come off and always leave the washer door open. But, now, there’s a new problem: the light never goes off in the washer. It used to. I emailed LG and their response was you need a service call. Are you kidding? If there is a class action suit, I want in. I have not talked to one person that is happy with their machine!

I purchased this machine for 962$ 3 years ago and it is the worst washing machine Ive ever owned. It is locked up now with a load of clothes in it and the electronics are completely dead. It will not respond to any reset even though it has power. They want to send a technician to the house at my expense. I dont want to invest any more money into this machine because even when it was working it was a lousy machine. I will never buy another LG product. I will advise all of my friends of this experience. I just wish I had visited the online reviews and read about other peoples experiences with LG before my purchase. They have a very poor reputation.

I purchased an LG washer and dryer WM2140CW about two years ago. The washer did not work correctly from day #1 of installation. The door would only seal if I pressed very, very firmly to enable the lock to engage. However, this issue was such that I was the only person strong enough to make it happen and even then, I would have to close several times over before I could get it to latch. After about four or five visits, changing boards, door locks, and finally a new door, it was fixed. Within the past few weeks, the washer now has suddenly stopped powering on when the button is pressed. Since these devices come with a whopping one year warranty, its now out of that coverage. If I unplug and plug back in, a spark will appear, every time, and it may or may not work for a load of laundry. I contacted LG and they had me do a hard reset, power off, hold the power button, plug back in. After establishing the hard reset was probably not going to do anything, they gave me the names of the local businesses which were authorized to work on the machine. Now, I am looking at parts and labor in access of the original purchase price of the machine. If you buy an LG machine, after coming to this website and seeing a 90%+ unsatisfactory rating, then you get you what you deserve. I know I certainly regret not checking some review sites before my purchase.

On 9-27-13 bought microwave oven model lcrt201st. Have 7 months it would trip surge strip shut off completely. I warm my coffee for 70 seconds but it would shut off after 30 seconds. I like my coffee hot. It kept doing this so I called LG support. Was told malfunction in keypad and to take it back where I bought it. I DID this on 4-23-15, model # same. All ok till today 7-17-15 it DID it again. I again called LG support and was told I would have to take it to one of their service centers all pa, North Jersey, Delaware. I shouldnt have to drive around the world to get a problem solved. I am not getting another LG product. I was told I can take to Best Buy and they will give me a new one. Ok but then in 3 to 7 months IM going to go thru this again. No way.

I remodeled my house and brought 4 LG products. Microwave for over the range, sitting in my living room, home alone and heard a noise. I go into the kitchen to find the handle of the microwave on the floor, repairman man said it was cracked. Microwave was 1 month old. Dishwasher 2 mo. old, the latch cracked and had to be replaced. Range, oven door almost fell off, missing 2 screws. The best for last, my horror story of the French door fridge, needed twice to replace the motherboard (I think it came from China?), the freezer door did not lock well, escaping cold air, the ice maker had to be replaced. I had put hardwood all thru the house including the kitchen. I now have some leak coming from the bottom of the fridge, it is now ruining my hardwood. The appliance man will be out this Tuesday.All appliances were purchased the same day and 3 out of 4 had issues within the first month. I was looking to see if there were any recalls or class actions suits. These product in my case were just terrible, even the stainless steel has an issue. I put my old Amana fridge in the garage, mine is about 20 years old and still works like a charm. I WILL NEVER BUY AN LG PRODUCT, life is good my foot. Had to take off work numerous times to have items fixed. I think I goofed and purchased LG instead of GE, mapping the price.

LG WT487OCW top loading washing machine - Purchased 7 months ago. Since day one the machine gave constant signals of being out of balance. We constantly have to restart the machine extending washing time to an average of 1 1/2 to 2 hours. The diagnostic system built into the machine is not helpful. It diagnosed a different problem and could not correct it. Currently it dispenses water during the spin cycle, again extending the total cycle due to having to restart the machine. Customer service did reply with a warranty repair that is pending. In contact with the servicing contractor who stated that software problems with this machine are common and a motherboard and flywheel may be the needed repair. We will see.

I purchased an LG refrigerator February 2008, French doors with bottom freezer. I had issues almost immediately, but were resolved under warranty. However, it took 2 weeks for the parts to arrive. Since the warranty expired, the plastic liner of the right door that has knobs to hold the door racks have broke; the door seals are tearing, there are cracks everywhere on the internal plastic liner; the catch for the top freezer tray broke off. This product is literally falling apart. We have contacted LG about some off these issues, but the response has been you are out of warranty and the repairs are on you. What a great company! Never buy an LG refrigerator.

Front load washer makes loud tapping noise during spin cycle. The noise is so loud you cant talk on phone, watch TV or have a conversation while the washer is on. I leave the house whenever I wash. LG techs tell me thats normal for a front loader. I cannot believe a company would make something so loud.

We purchased a LG dishwasher from hhgregg Feb 2014. May 2015, the dishwasher gave out. We thought LG products were good. We paid over $800 for the LG dishwasher. The technician who came to assessed the LG dishwasher was improperly installed. In reading the reviews 279 owners of LG dishwashers felt the LG dishwasher was a joke, poorly designed. We replaced a Magic Chef dishwasher, that was over 27 years old, and still was in working order. The stainless LG dishwasher looks smart, but in reality the dishwasher is crap. LG corporate office said they will not repair the 14 months old LG dishwasher and if we were not satisfied sue them in court. I will.