This is the WORST experience I have ever had with a major appliance. I should have known when LG started sending yearly checks to make up for under estimating the electric usage of this model. I have replaced gaskets around the doors twice. However, my MAJOR complaint is the tubing that runs to the ice maker. I have had repairs/tubing replacement no less than 6 times in five years. Almost every six months the tubing (5/16 tubing - which is virtually impossible to find) springs a pinpoint leak and water is all over my kitchen floor. Every time I have a repairman, it costs me at least another $100. My latest was again this morning!! This refrigerator is not worth the dynamite I would use to blow it up!

I bought this top of the line washer and matching dryer because my wife has never had very much because we both work unskilled labor jobs. She was so happy I even bought the 400 dollar matching pedestals. They look beautiful to this day but they break a lot, cant go 6 months without a problem. Worst set I have ever owned. I wish I would have gone to Sears and got a basic top loader with proven track record. I know I could have bought 3 sets for the price of the LGs. Never again LG. Where is our great Consumer protection agency at? I could have bought her a nice car for the money I have spent keeping these two LGs running since 2006. When I wear my clothes they stink. I guess we need to go back to doing our clothes at the Laundromat.

We purchased our refrigerator on July 8, 2018. We were remodeling our home and did not actually plug it in until Dec. 2018. Mid May, 2019 *or there about* we experienced warm food and thawing frozen foods. We called the service center (1-800-905-9505) and told them of the problem - and technician took 2 weeks to come diagnose & repair --- replacing the compressor (Work was done on June 1, 2019). July 11th the refrigerator stopped cooling once again. Food lost and frozen food lost. Technician came the next day (12th) repaired.... and following morning (13th) the refrigerator STOPPED COOLING! Called service center on Saturday the 13th - and am still waiting for a call back from LG to set up service call ASAP. We are thoroughly disappointed with the LG refrigerator we purchased for full price - and will NEVER purchase another LG appliance again. Once we get this refrigerator running again we will donate it and have to spend money again on a new refrigerator. Customer service at LG consists of ALL foreigners - barely speaking English and expressing zero ability to satisfy customers. Sincerely,Steffany

I had a LG refrigerator which failed in just 6 years. I had a LG dishwasher which failed within 6 years. My sons LG refrigerator also failed just yesterday. The only LG appliance still running in my house is the clothes washer, which has rust showing around the top of the tub. I am holding my breath to see how much longer it will go before it too takes a dump. Then NO MORE LG anything in this house.

First Id like to say that I am not a person often motivated to write reviews. I dont rush to review items that just meet my expectations. Youll only find a review from me if something is extremely worthwhile or, as in this case, seriously flawed. We purchased our brand new LG top-loading washing machine from Lowes in December 2013 for almost $700. For the first four months I was in love with it. Then I inadvertently pushed the stop button instead of the pause button when the load I was washing became unbalanced. Since the load had reached the Rinse stage, I thought Id just select the special option for Rinse/Spin. From that moment until just last week, Ive had nothing but trouble from it, related to being out of balance. After stopping it and restarting, the machine filled several times with water that almost overflowed the tub. I had to keep pausing and stopping it to keep it from continuing to fill. From then on, every load I washed had to be redistributed at least twice, most of them four, five, or six times.The straw that broke the camels back came when it took me all day to get one load close to being done. Before the final jingle, I would have to go to work and couldnt finish the load. The next morning I would come in to find the load soured and smelly, so I would start it all over. This went on for 14 days. Finally, Id had enough and called LGs customer service line. The CSR I talked to was condescending and snippy with me. I described the problem, only to be told that, either the installer didnt level the machine properly or SOMEONE (I wonder who she could be talking about?) had done something to the machine to cause it to be unbalanced. After I told her I wasnt stupid and actually did know she was referring to me, in a very rude manner she told me my issues were an installation problem and not covered under warranty. Then, she simply hung up on me. Since LG wouldnt help, I called the number for our extended warranty plan. Thank goodness we have that. The CSR there informed me that, if LG says it is an installation issue, then we wont cover it either. Maybe you should have Lowes come out and level it. My next call was to Lowes, still trusting that it might be, in fact, an installation issue. The original installer showed up in short order, level in hand, to prove that, not only is the machine leveled properly, our floor was absolutely level as well. He suggested that I go to the store and speak to the manager, which I did. Actually, I ended up speaking to an assistant manager, who with a sincere straight face, called the salesman up to the service counter and asked him to call the extended warranty plan for me. The salesman, who was the same man that sold us this machine, repeated what hed said to us when we bought the machine. This is the top rated washing machine in the country. We havent had any complaints at all about them. He did, however, call the warranty plan folks, who now were willing to arrange a service call.Now, out of all of the people we talked to during a two-week period, at no point through all of this did anyone mention that there was a RECALL on this machines controller board due to problems with... Can you guess...the machine continually being out of balance. Of all the negative reviews I had read during these two weeks, I only saw one where the controller board was mentioned. Apparently, no one at any point along the way wants the consumer to know that the machine has a KNOWN, WIDESPREAD, DOCUMENTED PROBLEM THAT RESULTED IN A RECALL. We only found out about the RECALL, because the service company, not wanting to waste their time on two service trips, called ahead to ask what issues we were having with the machine. As soon as my husband described our problems to them, their CSR told him about the RECALL. Said they would have to order the controller board and rescheduled the service call to a date after the part would be in. Their technician came to the service call with the controller board in hand, which apparently was already loaded with updated software. Since having this board installed, I have used my machine heavily all day for the past four days. The only out of balance error Ive seen was for a true out of balance condition where all my small load of clothes had ended up on one side of the tub. As long as this washer continues to operate the way it is now, Im happy to own it. To LG, Lowes, Lowes Extended Warranty and any other company who sells this product without letting their customers know about this issue and the RECALL, I can only say SHAME ON YOU! BE HONEST WITH YOUR CUSTOMERS!! After being treated so dishonestly and shamefully by LG, I will never buy another LG product of any kind, even if I am told it is the top rated product in the country. LG obviously has no intention of standing behind their products when there is something wrong with them. Im also shocked and seriously disappointed with Lowes in whom Ive had so much trust over past years. Apparently their policy is one of loyalty to their manufacturers rather than their customers. Heres a clue, Lowes. Without customers you dont need manufacturers. Im afraid I wont be shopping at Lowes for anything any more. And all of these bad feelings and sentiments could have been avoided simply by being honest with me about the issue and upfront about the RECALL. To all of you consumers who have one of these washers with similar problems, call as soon as possible to wherever you bought it and tell them that you know about the RECALL. Tell them you want it fixed or you want them to come and pick it up. Exchange it for a machine from a company who will stand behind their product to keep it working and their customers happy. Most of all, lets all quit buying products made by companies who dont keep the promises they make to us. If no one buys their products, theyll either have to change their business practices or go under. As for LGs flawed washing machine, it is my intent with this review to alert anyone who owns one about the RECALL. Remember: RECALL RECALL RECALL RECALL RECALL RECALL RECALL. Take advantage of the RECALL!

My old gas range died recently, so I decided to buy a new LG glass top. It cooks fine, but I would NEVER buy one of these things again. Stains on the cooking surface are impossible to remove. I have tried all the recommended procedures and nothing works. Shame on this manufacturer for releasing a product with a defect that they MUST have known about. Do yourself a favor and look for something else.

As others have mentioned, we initially bought the model based on the positive reviews we found online. However we too have had multiple issues with the knobs being turned on and gas being on without the burners. The knobs are very, very sensitive and a tiny bump just brushing the knobs will turn it on. Our children are teenagers, but we even looked for baby proof covers because we are so nervous around this stove. It has become a routine to check the knobs multiple times and we ourselves have found the gas on at almost every party we have had just because as others have said walking by and brushing the knob will turn the gas on. We have a party this weekend and are using packing tape to ensure that guests dont accidentally turn on the knobs when they brush against the stove. Honestly if I had another $2,000 to drop on a stove Id replace it right away. For anyone looking, stay, far far away from this stove. It is only a matter of time before someones home or self is injured by this stove. I am honestly surprised with the amount of comments that they have not yet recalled or provided a fix for this.

Bought an LG fridge from the box store. First one delivered had damage on the door. Delivery driver called and a replacement arrived within 2 weeks. Started having problems and called LG, after 3 LG repairman deemed it unrepairable, LG suddenly claimed it was damaged during shipping! My next step is litigation! DO NOT BUY LG, THEY DONT HONOR THEIR WARRANTY!

We had a 26yrs old Frigidaire 33w s/s fridge, changed to a LG model LRDCS2603S, stainless steel again, what a huge improvement, its deep and still 33 wide, so quite, so much room, cool white LED int. lights. Never a regret!

Had microwave for around 11 months. Glass started to peel on the inside manufacture defect. Contacted LG numerous times sent pictures. Pictures of receipt and delivery receipt first they were going to send me a box and return it then they change their mind and said that before they could give me a refund because they dont repair countertop microwaves. They said first I had to buy a new LG microwave then send them pictures of the old labels cut or destroyed. Of the old microwave then they would give me refund. I proceeded to tell them that I did not want to buy another LG microwave because I thought they were crap and I should not have to buy another of their products. That didnt go over so well.All I wanted was the microwave to be repaired or replaced. I will not be forced to buy another one of their products. I already have the stove and refrigerator that had to be repaired five times in the first year. Part of a companys integrity is stand behind their product when something goes wrong and not forcing you to buy their product but instead encourage you to buy their product again by the service you received when something goes wrong. Now all I can think of is going to college for 8 years to become a lawyer to sue LG over their refund and return policies. But in reality will probably just use their piece of crap microwave for target practice to cite in my rifle.

This has to be the worst appliance I have bought. Like others a 54 min wash takes two hours, always off balance and the clothes are not clean. I am to a point that I wanna buy a new set and junk this one I have and it is only maybe 2 yrs old.

I cooked below the microwave. The steam and heat from cooking and combined with cooking in the microwave has crumbled the plastic that secures the lower handle. It is now taped on. A new door is 260 dollars. I cant afford that. What good is a microwave if you cant use it? Really!!!!

I will never buy an LG washer or dryer again. The LG washer is rusting out on top after only two years and very careful use. I contacted customer service on numerous occasions and they wanted $200 to simply come out and look it over. They were very unhelpful and rude when I asked for someone to fix it for less since it was so new and obviously had a flaw in the design of the washer. They refused to stand by their product and refused to do anything about the rust. This washer will be lucky to last three years. It was an expensive top loading washer with no agitator. It was a waste of money. I thought the LG was well priced until I realized the quality is so poor and the customer service so awful. LG makes their appliances look good on the outside but on the inside they are very poor quality. It appears that they make their appliances look fancy and state of the art, but they are actual cheap imitations of good, solid, quality products.

We purchased an LG Washing Machine 1.5 years ago and it works wonderfully, except for the Rust that has developed in the bleach container. Ive had two other washing machines over the course of our marriage and neither of them ever rusted out like this. I dont know if LG will replace/fix this issue or if I need to just sand it down myself and spray paint it. It looks awful and Im not sure what other issues could arise from this. If anyone has any additional information on how to repair this, I would really appreciate it. Thank you!

Absolutely TERRIBLE machine - LG Washing Machine-Model WT1101CW. Bought this washing machine 3 yrs ago. Broke 4 months ago. Used SEARS Home Repair to fix (I bought washer from them). 5 technicians, 4 major parts replaced, 7 service calls later machine still broken - unbalance load indicator goes on stopping machine from running and then if you get the unbalanced load indicator to go out (at least 6 tries), it then goes thru 3 spin/rinse cycles, refilling the tub each time, even if the machine is EMPTY. Takes 3-4 HOURS for a normal no frills cotton wash cycle (using default settings) to complete. Absolutely ridiculous. My old GE and Whirlpool worked like a Timex for 12 years. I cant sell it because its defective. I wouldnt even give this machine to charity.SEARS wont stand behind its 90 day service warranty. The technicians would NEVER let me run a FULL load through a cycle to test it. $600 dollars in repairs/service calls and it still doesnt work right! They wont give me my money back for the service calls that did nothing to fix the problems, even though the Techs promised the new parts would fix it. HA! DONT BUY FROM SEARS or LG. Worst customer service I have EVER had. Ive written letters and dozens of phone calls - no resolution - zilch.

Major issue: EASY CLEAN is not. There is no self clean feature which seems unbelievable in a $775 range. We like others (we with two new knees) used the easy clean three times exactly how suggested in Manual. Also after 2 phone calls (and later 3 emails) was told to bake at 375 degrees with water (like in easy clean method). Later told to try mixing vinegar and baking soda. NO luck. If I may also mention setting the timer to either bake start/stop or to simply use the timer usually turns oven off. Not sure how to overcome or understand that process. There are a few other suggestions but if only the oven would get clean we could use the oven w uncovered dishes, steaks, etc.

We recently purchased a new home and with it came an LG washer. After a service call to LG, followed by a maintenance call from a local repair company we are STILL completely dissatisfied with this washer. I have never in all my years of doing laundry (4 children) have ever had to sort clothes based on weight. Even with doing so, the load can take up to two hours to do. The spin cycle is awful and continues to repeat itself. It is quicker to dry a load of towels versus doing a load of wash with the LG. I have read many of the same complaints on this board. LG, you need to do something about this. I would never, ever recommend an LG product to anyone based on my experience with this one product. It is the absolute worst.

Our LG fridge stopped working yesterday. Its not even 2 years old. Came home to water on the floor and thawed food in the freezer. We think it is the compressor, not sure. We will be contact LG Canada and I hope they stand by their products. But this is still very inconvenient for us. The time without a fridge and the cost to fix an essentially new fridge. And it was not a cheap fridge to begin with and it stops working before we have even had it 2 years!! Would not recommend this product.

The LG washer started making oil spots in our clothes. I learned from a friend who is a technician to apply DAWN dishwasher liquid to the spots and let soak. After washing, if the spots come out, its from the machine. I have to clean my machine once a month with a commercial cleaner that is expensive to use. The problem with the washer is that all the cycles except for the towel, bulky items, and large loads do not use enough water to get the soap out of the clothes. The so-called water saving modes are causing the spots. LG tech service is of no help. The LG dryer lint tray compacts the lint so if you dont clean inside the lint trap, the tray will not go all the way down. I had several clothes that were torn because of this. I will never buy another LG appliance again!

I bought an LG washing machine model WFT6500 at Courts (Mauritius) Ltd. in November 2009. Serial No. is 908.JWWZ00529. Never once washed clean and so wearily I almost never made use of it during the warranty period, thinking that it must be a machine with very low power and it is normal to wash dirty. However, after the warranty period, I contacted the seller who wanted to send someone to check but for a fee. I refused because they did not think it was a technical problem.And so I blamed myself and nursed my woes stupidly until last month when I realized that the problem comes from the rinse cycle which is not functioning properly. It only spins the clothes but does not throw the water away nor does it do another rinse. The rinse cycle lasts only a few minutes with no additional water coming in or going out until the spin cycle that finally for the first time during the wash and rinse cycle drains the water away, leaving residues of dust in the clothes.I contacted the dealer once more, insisted that it is a defect that has been there since the first wash but they want to repair for a fee. I find this unfair because the machine has never been up to expectations and in spite of being in my possession for four years, I must have used it a dozen times only and not at all for two years at a stretch during that period because of being away from home. I guess it could be a defective machine that has been sold to our Mauritian distributor with or without their knowledge.

Very spacious with lots of labeled compartments make it easy to find things. Very contemporary design so it matches my kitchen decor. The freezer is located on the bottom which leaves more refrigerator room to store cold food and beverages. The water is filtered and ice can be cubes or crushed for drinks. Shelves are easy to remove and clean. The stainless steel is modern look and easy to keep clean. Overall I love the product. It matches my microwave perfectly. Designed very well. I dislike the temperature. Sometimes it gets too cold and freezes my refrigerator items and also there is an annoying sensor that beeps to let you know the door is open. It is a good and bad thing because it makes sure you remember to close the door so that food wont spoil but also its a bad thing when you are loading groceries and need the door open for a long time. I chose LG because it is a brand I trust and I know is high quality and durable to last me and get my moneys worth. I have other LG products so the purchase was inevitable and yes it has met my initial expectations.

I have tried several things to get my dishes clean in my LG dishwashers but they rarely come out acceptable. In most cases, whats left wipes off with a dry cloth. I expect a dishwasher to clean the dishes spotless without my needing to clean them first. I will never buy another LG Dishwasher.

I bought an LG washer and dryer from Best Buy with extended warranties. The washing machine still works perfectly. The dryer however, is a piece of crap; after not even two years the steam function ceased to work. I contacted the extended warranty company which sent out an appliance repair service based locally in Avon Connecticut. Upon looking at the dryer the repairman told me it wouldnt be worth the money to fix it and just to use it without the steam function. It would be too costly to them to repair. I cant tell you how disappointed we are after having a whole household of LG products 10 in total cleaning the kitchen and laundry room. I dont blame any of this on Best Buy, however I do blame it on LG for not having a network to effectively repair what they sell. After repeated attempts to contact LG for almost 6 months we finally gave up. Do not recommend LG washer and dryer.

RUST! Rust around bleach tray, lid lock, cabinet top edge, top at every penetration, and leaking, brown rust water from the lid hinges, then along back edge of lid. Rust began appearing less than three years after purchase but that is only when we noticed it erupting on outer surface. Opening the lid shows that it was probably rusting after first use. Besides all the cabinet parts and pieces rusting, it appears that most, if not all the internal screws, nuts, and washer holding it together are also severely rusted and especially concerning, the arms that the tub hang on are well rusted and three of four mounting washers for these arms (they support the wash tub, liner, and motor) are so severely rusted that I expect the supports to fail any day. It looked pretty when new and it was expensive but now, in less than three years, its junk! A warning to everyone to beware of ALL LG appliances.

We purchased a new LG refrigerator when we purchased our home in 2017. We had renovations going on and our right hand door was damaged/dented by a contractor. The contractor offered to replace the door so I contacted an LG recommend appliance parts and service place to replace the door. A week later they returned with a substitute that did not work so they said they would be back a couple of weeks when the correct door came in, that was October 2018 and I have been waiting ever since. All my phone calls to the appliance repair people end with them saying it still has not come in, it’s on backorder. At one point I called LG who confirmed the door is on backorder! Seriously it has been almost a year. Of course I had to pay the appliance repair person for the house call even though I told them the door needed to be replaced due to dents but they said that money would go towards the new door. At this point I am not sure I am going to get a new door. Had I realized we would receive such poor customer service I never would have gone with LG, we also purchased a 65” LG TV, and washer and dryer. I hope LG will help us with our dilemma.

I bought a LG washer dryer set in 2007. The washer broke down, had to be repaired and the dryer. The washer never fully drained the tub. Then one lovely day... It burst the door open and flooded my house causing $7,000 worth the damage!!! The mechanism to stop the water failed and it dumped what I can describe is 15 bathtubs full of water in my house. It leaked into my basement and damaged wood floors. If you have one, get rid of it now! This also happened to a acquaintance I have as well. Currently in the process of replacing carpet, underlay, kitchen flooring and cutting into walls to repair the damage. This company and their products are evil! I bought a Maytag yesterday to replace the ignorant machine.

I purchased an LG stove less than 5 years ago. Shortly after the warranty of one year expired, the electronic keypad went out. With the keypad out, you are not able to use the stove for anything - burners or stove part. I contacted the dealer where we had purchased the stove for $850 and he got us the part and replaced it. We had to wait a few weeks for the part to come in. Now the electronic keypad has gone out again and after contacting LG, we were told that they will not stand behind their product or the parts past the warranty period. The warranty on the part was 90 days. We have to fix it to do anything with it. Bottom line to this, do not buy LG as their product is not good and they do not stand behind it. After fixing again, we will see about trading it in for a different brand. Our dealer has been wonderful. I feel sorry for them having to face the public for LGs products.

We have had the washer and dryer several years. Both units give the worse performance of any washer - dryer combo we have ever owned. The washer has three issues; one, it does not get the clothes clean; two, if you run a load with bleach you have to run an empty load to clean all of the bleach out; three, after every wash you must wipe the door ring out to prevent any odor. The dryer has two issues; one, it does not dry clothes well; two, More lint goes outside than the lint screen catches (we had representative over to look at it and he stated that this is just the way it is with the new dryers). The Customer support responses treat us like children when we get a response. Bottom line, we despise the units and do not recommend to any of our friends.

The control panel quit while my laundry was running. I called a repair service and they couldnt get the clothes out. My clothes have been stuck in there for 8 days and its still got 5 or 6 more days waiting on part and repair appointment! Called LG and they said warranty did not cover the control panel. So I have paid after original purchase, service call, part and the cost of putting new part and loss of the clothes in it over $1,500.00! I also had a tv that lasted only 3 weeks! Last time I purchase LG and I wont purchase LG-made Kenmore products either (Sorry Sears).

I bought top of the line dryer from LG. I wanted a Kenmore, but was talked out of it at the store by an expert salesman. I’ve had nothing but problems with it ever since this time. It doesn’t dry clothes, sensors all go off and now I’ve contacted LG, they sent Callahan’s repair, they said I needed a part. I waited a week and then they cancelled the appt. I now am waiting for an “outbound” segment of LG to contact me to try and get a new company to fix the problem. This is while being placed on hold for at least an hour. Very disappointed in LG and will never buy their products again!

This was my first appliance purchase after the machine that came with my first home broke down unexpectedly. For several months I started researching washing machine features in multiple ways and LG kept showing up. The price, features and dependability of this appliance has earned my vote.

It has been just 2.5 years since I got my new washer and dryer, and now the dryer drum is cracked and making thumping noise. We just ran out of warranty. I have seen several complaints related to this. Is LG doing anything about this? I had recommended LG to my friends, but I am going to call them and let them know to not buy LG washer/dryer.

I purchased what appeared to be an attractive French Door Refrigerator from Best Buy for over $2,000. After less than 2 years, all the door bins are cracked and about to literally fall off the doors. In addition, the freezer tray drawer is deteriorating and plastic pieces are breaking off and falling onto the food in the freezer drawer below. The drawer almost doesnt work now. We also purchased an extended warranty (Geek Squad) for another $249 but when I called them, they said that these items are not covered, because they do not affect the refrigerators ability to cool! I have more than 35 years in the plastics industry and know for a fact that these parts are failing because of a combination of poor product design and poor material selection. Its too bad I didnt read this blog before I purchased an LG refrigerator, and I strongly warn against buying their products. And I will never again purchase a Geek Squad warranty (who subcontracts their appliance claims to N.E.W.).

This washing machine is awful. The clothes do not get clean and they smell even after cleaning the machine. A rep came out and told me that the He tide detergent has been awful to switch to gain or another brand. So, we switched to gain, cleaned the tube 3 consecutive weeks with vinegar and baking soda as suggested and still my clothes are not getting clean. I have been battling this since I bought it.

I purchased my LG washing machine 1 1/2 years ago. It is a model WT1101CW. It is constantly saying its unbalanced and has rattled my bathroom floor apart. The tiles are now badly cracked. Not only that, but in the last several months it has developed an issue where it cant run for more than a minute or two at a time without giving me the UE (unbalanced) error code. I called the LG recall line after seeing that some similar LG machines have been recalled for the same issues, but was told that based on my machines serial number, my machine isnt one of those recalled. I was then transferred to customer service who again told me to make sure that the machine is level. The machine is perfectly level. I have cleaned the tub often, and also tried unplugging it and pressing start and pause as LGs customer service department has also suggested.I was also told by their customer service department that I could try adding a cycle option such as add fabric softener to increase the amount of water in the tub. Since it only has water in it during the tub clean cycle when it also gives an unbalance signal every few minutes, this isnt going to help. It also defeats the purpose of the machine being energy efficient. Today I have spent 9 1/2 hours so far doing a tub clean with just vinegar as they suggested. Every minute or two it gives me the unbalance error code and I have had to restart it. It still has water in it and hasnt finished. It is now 8:30 pm and I started it at 9 am this morning.I just called LGs customer service department for the 6th time in the last few days and was told that since my 1 1/2 year old machine is out of warranty, it will cost a minimum of $299 for a service call! When I objected to the exorbitant price, the representative offered to let me pay with three easy payments. I can buy a new machine for not much more than that. I am 60 years old and have to say that this is the WORST washing machine I have ever owned, and the WORST customer service I have ever received. Also, I believe this model machine needs to be recalled as well. There is definitely an issue with it, and I see from the other complaints on here that I am not the only one having problems with this model. WORST PRODUCT AND WORST CUSTOMER SERVICE EVER!!!

I have an LG front load washer that keeps leaving black/gray marks on white clothing. After repeated calls to Sears and service calls, they tell me that the only problem is soap residue and I must clean the washer once a month with the special cleaner. I do that and use the recommended amount of detergent to wash the clothes and still, they come out with black and gray streaks. These streaks and marks do not wash out and it seems that if it was soap residue, it would wash out after repeated washing. I have ruined many good articles of clothing because of this and when I can afford it, the washer will be heading to the scrap heap!

Bought LGs top end fridge in 2011. Had multiple issues with ice maker working, compressor within the first year. The LG technician ruined our wood floor and left dents all over it, which LG has paid for refinishing. Weve put up with not having enough ice from the beginning. BUT, this past weekend the ice maker quit, then the rest of the fridge stopped working. Had to throw out tons of food. This was on a Saturday night, 7/20. We bought an extended warranty. Weve gone through the proper channels and the contracted repair company cannot come to look at the fridge until 7/30. I have to wait 10 days for service and be without a refrigerator. That is unacceptable! Shame on LG for charging huge fees for crappy products. Shame on Nebraska Furniture Mart for selling extended contracts to sub par repair companies that treat a warranty like a welfare recipient. Shame on Mega Performance, the extended warranty provider and shame on Mr. Appliance in Overland Park, KS. Today is 7/22 and we are trying to figure out a plan and get this resolved, quickly. Customer service is lacking horribly in this country. People need to step up and be accountable and do the right thing.

I bought an LG washer and dryer based on consumer reports/reviews, but I was sorely disappointed. Number 1 problem: Any and all clothing regardless of age, material content, or color emerges from the wash cycle looking like **. I never ever have experienced such rapid and profound deterioration of clothing and linens! It is heartbreaking to see my familys entire wardrobe worn away to the point where I am embarrassed to dress my children. These were items which looked brand new with repeated washing in my old machine and brand new high quality clothing never worn by anyone yet ever! It has extreme wash wear even with minimal HE detergent in a medium size load with extra water and slow spin speed on delicate ones. In addition, when it arrived, it was poorly color matched so the two appliances looked awful side by side (one crisp white and one grayish white). For the first week of washing, the machine stank like chemicals and it transferred to the clothing/linens. I managed to clear that up with repeated scrubbing of the gasket and religious maintenance schedule of hot bleach washes, leaving the door and detergent drawer open at all times when not in use. It was way too much work and heartbreak, especially considering the positive recommendations it gets from consumer sites and the price to buy it!

We purchased a front loading LG washing machine model WM2301H. It has banged all over the place ever since we bought it. It does not like to spin anything. It was on a concrete floor, leveled and it banged around there too. I bought the machine because my old one was not spinning!! Now I have one that is supposed to be better and work right. And all it has given me is a headache! I would not recommend anyone buying this washing machine! The people at the store where I bought it - 2 people who had the same model had purchased the same machine said there must be something wrong with it.

Refrigerator temp. 52 degrees. Multiple calls to LG, warranty program, waited 8 days for a repair tech. Spoiled food and frustration! Compressor replaced, but waited all day for tech who shows up at 5:30 P.M. Now refrigerator never stops running and is noisy. New repair tech is now scheduled. Stay away from LG!

Bought an over 1200.00 new stainless steel refrigerator on the weekend of July 4th 2019 from Lowes. Today is October 9th 2019. Problem started 10/5/2019. This is 3 months old!! Model LDCS24223S/01. Serial number 904 MRUY 07478. The refrigerator cooling totally quit. It reads 66 in the top while being set at 33. Smart services was useless. Spoke with 3 representative who promised I would be called promptly with a service date. Was texted a link regarding service that led to page unavailable All of our food was ruined. I am an older disabled woman who depends on the refrigerator to keep medicines. I need the help of others to obtain ice for a cooler. My partner works out of town. Case number **.

LG Front Loading Machine - The worst washing machine I have ever owned. On top of the fact that the clothes don’t come out clean, it had broken down 3 times in 3 years. The customer service is condescending and rude. Adding insult to injury is the violating prices they charge to fix their under warranty parts. Never will buy nor will I recommend LG again.

Two years ago I purchased all new LG appliances for my kitchen. The microwave and oven work properly. However the dishwasher and refrigerator are pieces of junk. I upgraded my dishwasher to the Inverter Direct Drive. After trying different loading methods and different brands of D/W soap, the only way my dishes get truly cleaned, is if I use the power scrub setting. This setting runs for 2:45!!!My refrigerator LG model LFX31925ST/02 is even worse!! Every so often it makes loud vibrating sounds (which I have recorded), some banging which results in a chunk of ice that falls out of the bottom. The freezer is on the bottom and has 3 drawers. The top drawer does not maintain freezing temperatures, resulting in defrosted food that has to be thrown out. When I contacted LG Repair service (I paid for extra warranty) I was told that I am not covered for a repair visit, unless the refrigerator acts up in their presence. I advised them that I have photos and videos to prove its poor performance, however that is not sufficient! I called the retail store where I purchased it. After several calls, the store manager called me and apologized because LG would not even cooperate with him!

My LG fridge is almost 3 years old. It broke down, makes horrible noises. I paid someone to fix it, that LG sent and it broke again a week later. Life is good but LG products are ** garbage. Do not buy these products. Terrible company.

Have an LG higher stainless dishwasher that has been determined needs to be replaced by tech. Was offered a white may tag and was told only option or 500 dollar cash. Have been trying to get thru to discuss this matter and cannot get thru after waiting hours for some one to answer the phone. No resolution or cannot talk to supervisor. Bad business on your part. No resolution as of yet.

We bought our LG in 2007 and had repairs on it 4 times in the first year. We replaced the icemaker, duct, fan, PC board, heater sheath, controller assembly, and had them resealed (it had duct tape to help seal!). We contacted Home Depot who said if it failed again, then they would work with us on replacing the fridge. We bought an extended warranty and of course, never had to use it. Then last month, the ice dispenser stopped dispensing ice...we took out the bucket and a nut fell out...looks like we need a new ice bucket assembly. After reading all the other problems, I decided to add my complaint about the LG refrigerator. Dont buy it.

We are having the same experience. Our LG LFXC24726D stopped working yesterday; it is less than 2 years old and cost more than $2,500. We cannot find a local repair person and we are leaving town for three weeks. All of the frozen and refrigerated food is spoiled, and our diabetic sons insulin is about to suffer the same fate, which means hundreds of dollars of medication destroyed. I am a public interest lawyer. Having read the reviews on this page, I am seriously considering filing a class action lawsuit.

We bought an LG washer and dryer set in November of 2010. The washing machine has had a foul odor since about a year or so after we bought it. We leave the door open, dry the gaskets, etc. It doesnt work, it still stinks! There is always water in the soap/softener dispensers and at the way back of them when I pull them out weekly to clean, they are moldy, yes, moldy dark black, slimy mold. For about a year we had been wondering why our clothes had these weird stains appearing and we pinpointed it to our washer about 6-7 months ago. Randomly, a load of clothes will come out with either gray grease-looking spots on them or brownish spots (looks like someone threw a Pepsi in the machine). The stains will not come out of the clothes no matter what we try. I dont even know where to begin with the amount of money that has been wasted on ruined clothes in this machine. We have done the affresh washing machine cleaner, just running the tub clean cycle that is on the machine itself and just tried running the machine through regular cycles with and without any soap. Nothing works! I have gone round and round with LG customer support and also a corporate supervisor today which all they say is try this, try that, we can get you in touch with a technician in your area at my expense of course! I just cant believe that the washing machine cost over $1000.00 when we purchased it and this is the thanks we get when we try to have LG help us. They dont care what we think or have to say and I brought up the point that I am one of millions of people with these problems (as they have had lawsuits over this) and I just want to come to a fair agreement for both myself and them and they just dont even care. Honestly, I felt like all they cared about was getting me off of the phone. They couldnt even so much as offer me a discount on a new washer or to pay a portion of the service on the machine to get it cleaned because they keep saying it just needs to be cleaned between the drums and that would be something a serviceman would have to complete, you wouldnt be able to do it on your own, etc. Dont make the same mistake that we did, never buy an LG FRONT LOAD WASHER! Go online, google their reviews and the lawsuits that theyve been a part of. Plus, the customer service reviews are terrible (which I have realized myself in the past two weeks when I have contacted them)! Go with a company built on service and value, not LG who has neither of these qualities!!

We are a household of four and our clothes have to be replaced due to LG and their faulty washer machine. The clothes stink. LG does not care. They know the problem is there. However they will not discuss the problem. Look at the internet at all the other folks having an issue. We have bought the chemicals and tried the fixes.

When my wife and I purchased our LG washer and dryer from Best Buy in highland, Indiana, our sales rep informed us that installers could switch latch and hinge side of doors upon delivery. When our machines were delivered, installer was able to give us a left side hinge, as we desired on our dryer. However, we were informed that washer was not so adaptable. We would need to wait up to two weeks for the correct machine to be delivered. When I contacted Best Buy, they would accept no responsibility for their sales agent giving us incorrect information. After using machines as is for some time now, it is really inconvenient to use with left hinges on both machines. If you choose to ignore this message, you can bet we will never purchase any LG products, and we will not shop at Best Buy in the future. Thank you for your attention to this matter. If you are interested in discussing this annoying situation with me, my cell phone number is **.

Bought this LG fridge model LMXS30776 in December 2015. After 2 and 1/2 years it has stopped working. We have little children who need their milk, juice, etc. to be refrigerated. I feel like we were being robbed. Their compressors can’t be fixed. Just a waste of time and money. My brand new fridge will go into the landfill. Thanks LG. Stop selling expensive junk to our consumers.

I bought a new LG dishwasher from Lowes. It had to be replace after a month. It leaked. Returned for exchange. LG dishwashers are horrible.

In summary we have bought LG Fridge and the first time it malfunction in less than 5 years the formal support in Egypt came. They took the malfunction electronic card but never showed up again for more than 3 months and left us with unfunctional fridge. Last week they returned it unfixed to tell us that we have a piece of scrap metal in our home that cannot be fixed by its own company!!! It is a total failure to be unable to fix your own products in less than 5 years for the first time it malfunction. I am searching for a lawyer to sue them.

My LG refrigerator (7 years old) compressor failed, LG does not want to cover labor to replace it. There is (was) a class action lawsuit against LG about faulty compressors so it is a known issue. None of LG authorized repair shops in my area wants to fix this compressor issue. I also called 15 local repair shops and I heard multiple times that even after a compressor is repaired it is about a 50% change that it will work properly. Thats why repair shops dont want to fix them. I am not in a position to spent $600 for labor cost now especially if I may need to pay the same cost again because the compressor issue was not resolved/fixed. It is a very expensive problem that LG has created and knows about and LG has to be willing to repair the compressor at no cost to customers because it is such a persistent problem. LG is refusing to cover the cost of the compressor itself and the labor cost to replace it or provide a refund for the refrigerator so we can afford to buy a new one.

In May 2016 we purchased a Kenmore side by side door in door refrigerator. Little did we know that it was actually a LG refrigerator with a Kenmore label. The Refrigerator stopped working in July of 2018 after just a little over two years. We called Sears Service, and got the bad news that our warranty was for only one year. The repair would cost $800. We foolishly went ahead and trusted them to repair it promptly. It took them 3 weeks to order parts and schedule a technician. The technician did a poor job and the new compressor was making noise and not cooling. They had to reorder parts and another technician which took another 4 weeks. The second technician eventually fixed it. Now we are keeping our fingers crossed to see how long it will work.

We bought an LG microwave in April 2012. Today, March 23, 2013, it has stopped working and appears to have no power going to it. I called LG and was told that since it is a microwave, I will have to drive it to one of LGs repair facilities. The closest one is 40 minutes from my home and only open M-F, which means that I will have to miss work to take it and pick it back up. I will never buy another LG product.

Africa is known for power problem. LG microwave works well to solve that problem. Even with a very low voltage. Its still give higher power output efficiency. Its takes very small time, easy to operate and it works automatically. This have been our Messiah. Best than all. Really appreciate the world of LG.

Think twice before you buy a LG refrigerator. The compressor on mine failed just past a year of use. LG repair people were less than helpful but they finally agreed to pay for new compressor but we were on the hook for labor because we had not purchased extended warranty. My granddaughter purchased a LG refrigerator just after ours. Her compressor failed just after a year. She did purchase the extended warranty but has now been waiting eight weeks for repair with no end in sight. Repair people do not want to do business with LG because it takes months and months for them to be paid/reimbursed by LG.

LGs top of the line washer is a piece of crap and their customer service is as bad. Heres a picture of my white tennis skirt and white sports bra after they were cleaned separately in the washer. Buyers beware!

We purchased the refrigerator the first of the year, 2015. After four years it stopped working. We called the company for them to schedule a repairman to come out. When we didnt hear back within a couple of days we called back. They told us that the serviceman was too far out and wouldnt come. They had not told us nor scheduled for someone else to come out. So after speaking with him again he scheduled for another serviceman to come out. Over the next few weeks and numerous servicemen it went something like this: 1. Sorry, I dont have the expertise to work on these. 2. I dont work on any with the Freon problems. 3. I wont work on them because we have a dispute with LG.4. Too far for me to travel to your city from here.LGs reputation precedes them. One repairman asked me if I knew what LG stood for. He saw my puzzled look and replied Lost Groceries. After two or three weeks we finally get a repairman that can work on our refrigerator. But oops, the company sent the wrong compressor to our home for him. More wait to get another one and schedule another date.This was February of this year, 2019. We lost everything in the frig and they would not reimburse us because we didnt have the sales receipt. They knew by their records where we purchased it from, the date, the date of registration and we sent them the bill of lading from the store. It was not good enough. I tried to come to terms with all of it and just be happy it was working again.Forward a few months to July 3, 2019 and our refrigerator is once again not working. We will lose all the food that was just purchased. They scheduled for a serviceman to come out but we dont know if it is one they called before that cant/wont work on it or not until they come. I fear it is going to be another two to three week ordeal again. And I dont know how long the fix will last. I just want to unload this refrigerator and get something of quality that I know will work. I loved the look of the frig and thought it would be a dream to have but instead it is a nightmare. I would never again purchase an LG product. I wish I had read reviews before purchasing it. I hope this review will help someone considering this same purchase.

We bought a house with built-in LG double wall ovens. They were inspected prior to our purchase and worked fine. We decided to use the self-clean mode on the upper unit that is built in to the appliance and what a huge mistake that was! The electronic touch screen went blank, the door locked shut, and the oven heated up to some insane temperature that had us concerned the unit would catch the wood enclosure the ovens were built into on fire. The self-clean took over 5 hours to complete and the upper oven has not worked since. I went online to see if I could figure out what happened and saw that this is a very common complaint about LG ovens. So, I contacted LG to file a claim and they refused to acknowledge the issue and said they would not warranty the appliance because our purchase contract didnt specifically call out the serial and model numbers of the BUILT IN UNIT. They had no concern about the fire hazard created by using the self-clean feature on the unit and no offer to inspect or correct the damage (that seems to be a regular occurrence) caused by using their appliances self-clean feature. LG offers both a shoddy appliance and a shoddy customer service experience. I will not be purchasing another LG product.

When oven ignited, it had a LOUD whoosh or BOOM. Broiler wouldnt get hot enough to even make toast! I made numerous calls to Home Depot with No satisfaction. Called & e-mailed LG for months. Finally their repairman installed new broiler, still didnt get hot. All knobs broke without a few weeks. Still have not received knobs. My oven is used for STORAGE!! Will never buy another LG product, nor will I recommend LG or Home Depot to ANYONE. Also, it took 30 minutes to preheat. NEVER been so upset with a situation such as this. I used to bake A LOT, now I cant afford to replace this stove!! My husband has serious health issues. A new stove is OUT OF THE QUESTION at this point.

We have had 5 accidents (two were serious nearly starting fires) concerning how easy the stove top can be turned on by the slightest touch, brush or bump. These knobs are an extreme danger to anyone that has one of these ranges in their home. I cannot understand why this range (LDE4415 st) has not been recalled or that LG has not developed a fix for this dangerous problem.

We bought our refrigerator (MODEL LFX3194SST) March of 2013. From HH Gregg in Kennesaw Ga. Paid $3000 for it and bought an extended warranty simply because it was an expensive item and had a lot of computers in it. It quit working within the first year and LG sent someone out to repair it. It was the compartment in the freezer that contains the fan that blows cold air into the upper refrigerator section. The same thing happened again in March of 2015. It was under the extended warranty then. In the Atlanta area it is Tanstel who handles warranty for HH Gregg. I would rate Tanstel a minus 3 out of a scale of 1-10. That bad and that unprofessional. I expressed this to HH Gregg retail store and also to corporate office. The store seemed concerned even though they could do nothing to help. Corporate office was a joke and we ended up insulting each other, so I think Im finished buying from HH Gregg. Anyway here it is July of 2015 and my refrigerator is broke again. Same thing for 3rd time. Fan in freezer is frozen that blows air into the refrigerator. So no refrigerator and Tanstel doesnt seem to care if it gets fixed in a timely manner. So Im begging you, please dont buy anything with LG name on it. Read all the other reviews on the internet. They look good, but rust, dont work and you will be sorry. Youve been warned. And ask who made the appliance if you buy it from Sears. It might have a Kenmore name on it but ask who made it.

Despite the fact that my washer & dryer are 10 years old, they have been very reliable. I have had problems with the rubber gasket & smell in the past. I used sanitizer and dried the gasket many times. The washer door now stays open all night and slightly during the day. My wash is clean even after 10 years of constant use. I have had one service call in the 10 years and it runs like a charm still...

I bought an LG Refrigerator in 5/2011. Three months out of warranty and I spent $533.00 today to fix 3 parts. Now fridges are supposed to last 10-12 years. There’s only one person in the house so it is not abused. I called and of course outsourcing. I spoke to the executive complaint department. If I didnt have the repairman fixing it, they would consider possibly helping out. Since my repairman was repairing the flawed parts, and the refrigerator was warm, how much longer should I wait for their technician to come out? Someone needs to start a class action lawsuit against LG since so many people have complaints about their product. The parts are cheap, they break. This wasnt a couple of dollars to just throw away but with the repair cost, should I have bought another refrigerator? What is going to go next?

Update 1/27/2022:On 20 Jan 2022, LG contacted me and related that they are looking for a provider to service my Refrigerator. My initial complaint was sent to them on 19 Jan 2022. On 25 Jan 2022 (six days later) I received a call/voicemail from Provider (someone hired by LG to service my refrigerator) asking me to call them back to set-up an appointment to evaluate/service my unit. I researched the phone number, identified the provider and observed that their one page (80% functional) web presence identified that they serviced refrigerators (from their site: Refrigerator Repair: Cleaning the Condenser; Cleaning the drain line; Cleaning the drip pan; Manually defrosting ice build ups; Replacing air damper seals; Adjustment or replacement of door or door gaskets). Absolutely no where did they reference diagnostics; systems evaluations; cooling system trouble-shooting and repair, Nothing.So, using the email address depicted on their site, I emailed them. Asked for them to verify that they did indeed have the necessary training and certifications to service my refrigerator. I also stated that I would need to validate their business (License; certifications; insurance; etc.). On 26 Jan 2022, late in the day, I receive an obscure robo call relating that My parts have been ordered and that once the parts come in that they would contact me and establish a time for a technician to return and repair my refrigerator, and if I had any questions, refer to Providers website (by name). Wow, no one has been at my house, let alone evaluated my refrigerator. Needless to say, I am livid. LG not only produces Sub-standard products; fails at responding effectively to the customer in a timely manner; they completely lack any form of integrity. Imaging the unmitigated gaul it takes, for a Multimillion Dollar Company, to Search for a provider with the technical training/certifications, history of certified good service, that are licensed/bonded and insured meeting their (LGs) High Standards and come up with a company, that has two locatable addresses, both resolving to Apartment complexes, with a single faulty web page for an internet presence, a page of which does not identify any technical repairs (refer above), is not certified/trained to do the technical aspects required to repair a Refrigerator (nor do they profess to this), nor do they have any verifiable insurance covering the conduct of their business, absolutely NO information relating to their business, anywhere. In other words they (LG) simply looked for anyone willing to do the warranty work, did not vet the business or conduct any action to verify that the business they Hired were capable of doing the job let alone legitimate.You have to ask yourself: What type of a business simply hands out their warranty work to ANYONE who responds saying I can do that, Trust Me - wink, wink and hand them the contract?; Imagine allowing people who are complete unknowns with NO certifiable background, into your home to service your $3,000 refrigerator, because LG fully backs them as an LG certified service provider. ARE YOU KIDDING ME. Please note that there are Dozens of Certified/insured/very reputable appliance services in Colorado Springs; hundreds in the Denver Area.... Yep LG really did their research. We can pull up certified providers in seconds on the internet, it only took LG six days to find a business that could not perform the job. Original review 1/19/2022:We purchased an LG French Door; Instaview Door-In-Door refrigerator on 1 July 2018 from Best Buy (model: LMXC23796M; GR-X23GHMJM.AMTCNAO). It was delivered on 5 July 2018. We paid just over $3,000.00 for it. To our great misfortune, at some point yesterday/evening it died without any warning/indication there was a problem. The lights work; the gauges appear to function; it just appears to be warming the items within now. Of course the couple hundred $$ worth of food within... I guess that is another reason why we have dumps. Im in my 60s and have never in my life owned; seen or have knowledge of anyones refrigerator failing in such a short period of time, and without the slightest indication it was going to fail. I simply cannot recommend LG to anyone. They simply do not last, which makes them junk.

My LG top loading washing machine (WT5101H) is 7 years old and it has never performed well, even after a recall fix. And now, the drum is sitting on the floor under the machine. I live south of Atlanta and there is only one service technician and he is over an hour away. Having one qualified service tech for the entire Atlanta area is absurd! My dishwasher broke down after 5 years - the heating element went out and started leaking water. The ice machine on the refrigerator has failed several times. I spent close to $5000 on these LG appliances and Im so disappointed. Never again.

Was the best deal available at the time and was highly recommended by salesman. Love the brand and would buy again as it has many features you dont necessarily get elsewhere. Highly reliable products. I like the ice maker and filtered water system. Also like that I can move the shelves around to maximize and customize the space in the refrigerator. I also like the meat drawer and produce drawers. They are spacious enough to hold adequate products. But the freezer is too small, would like less shelving etc to give more space; maybe move the freezer to the bottom instead of side by side if it could be configured correctly and I could see and retrieve product easily.

I purchased a washer dryer from Sears. One year after buying the top of my dryer all lettering to set your dryer was gone. If you took cloth you could wipe it all off. That cover was replaced then I noticed the washer doing the same thing. And the new top put on dryer was losing all its lettering. I was told baking process, caused all the lettering to go away. The rusting of the unit is another subject not yet been told. I have a old Maytag 15 years old all lettering on it. I have never owned or seen anything worse than the LG. If they are so proud of the name it will wipe off also. If I built this washer and dryer I would not want my name on it and I guess they didnt either. Also the Odor from mold when you open the door after clothes been done will take your breath away. I leave the door open, and that dont seem to help.

I purchased an LG refrigerator 2 years ago. I listened to the guy at Home Depot and took his recommendation. Two weeks ago my refrigerator stopped cooling. A few days later an LG certified repair guy showed up and right away said he had to order a part in order to complete the repair. One week after the refrigerator stopped working the LG repairman serviced the unit unsuccessfully and LG executive department was unwilling to give any sort of credit for the labor portion of the bill. 10 days after the refrigerator stopped working the same LG repairman came to service the fridge again. This time it started to get a little cooler, approx 52-degree, but never got lower than that. Yesterday, over two weeks into the refrigerator not working the repairman did a third service on the refrigerator. Today I woke up to a 70-degree temperature inside my refrigerator.I contacted LG in hopes they would give me some sort of helpful resolution to this issue. The first guy I spoke with said after 3 unsuccessful repairs I might be eligible for compensation toward a new refrigerator. After 1 hour on the phone he transferred me to the executive department and the guy on the other end said no to a replacement, but that hed schedule another service...NEXT WEEK. Three weeks without a working refrigerator, three unsuccessful service calls, hundreds of dollars spend on labor, hundreds of dollars spend on food that went bad, hundreds of dollars spent on meals out (that would have normally been lower cost meals made at home), and very rude executive department. Needless to say, I will NEVER purchase an LG product again. Not just because of the product, but because their customer service STINKS! They have zero accountability and once you hit the executive department they are trained to say NO and treat you like garbage. If you try and ask for someone more senior they tell you to write a letter to a PO box in Huntsville Alabama. In this day and age where groceries can be delivered in an hour, parts can be shipped overnight, there is no reason someone should go without a working essential item like a refrigerator.

Initially, I had a pretty old top loader washing machine 16 years old (NOT LG) and it worked perfectly - actually loved it and all of my clothes came out clean and perfect! My husband thought hed surprise me with a VERY EXPENSIVE, brand new $2,500 LG front loader washing machine and dryer from Best Buy. I didnt even want it because our older set was fantastic! In any case, heres where all of the problems started. I should sue LG just for all the fights and yelling I did to my husband (ha ha) for this piece of CRA-!!! Now all of the problems. Immediately, everything smelled like mold, especially the towels (even though, we did the bleach wash as suggested and left the doors opened), SO MANY RUINED CLOTHES (almost every day our clothes got holes and rips) - I threw away about 5 pieces of clothing a week & it actually became a joke of everyday showing and telling my husband about another item I have to throw out because of the stupid washing machine. Also, even though, I dont use bleach when I wash, the lame bleach cleaning cycles later ended up leaving horrible bleach marks on our clothes. We owned the LG washing machine and dryer for about 1 year and I left it when we moved to our new home, my headaches are now over. Now I have a very old top loader washing machine (NOT LG) and my clothes get clean, no more holes, stains or moldy smells - I love it! Also, no more yelling at my husband :o))) Side note: We also had a LG flat screen TV that we purchased from Costco - it completely died after a few years. What have I learned: NEVER BUY LG PRODUCTS - PIECES OF JUNK!

Just move along, people, move along. Nothing to look at here... keep on moving, over to the other part of the appliance department, the area that has anything BUT LG. You have worked hard for your money, dont waste it on LGs products that offer a huge warranty on the motor, but rust out in under a year. Sure, theyre cute, they sing to you, they are curvy where your last washer/dryer was boxy... dont be deceived. In under a year this washer has gone from being the superstar of the house, to a tired shadow of its former self. The bleach dispenser rusted almost immediately and now, the appliance can only be used to wash dark clothes, ones that the rust stains will not show upon. Thats real nice, an $1,100 machine that can only do 1/3 of my wash. Maybe when I replace it - which will be very soon - the motor with its warranty can be re-purposed to drive a pottery wheel. Ultimately, it was designed for it - making everything it touches dirty instead of clean. Skip this washer, the dryer too. Go with Costco. At least there is some semblance of customer satisfaction there AND you neednt speak Tagalog to get it.

Please do not purchase this dryer (LG Washer Direct Drive). The washer does not clean clothes very well, the belt that is inside the door is covered with mildew/mold that cant be cleaned even with Clorox. I cant wait to buy another washer.

I purchased a new LG Range 1/12/20 and about 60 days later I was cooking some fries in the oven. I turned it up to 400 and as I was walking away the inside glass shattered into a million pieces. After cleaning up the mess I contacted Best Buy who put me in touch with LG. My complaint is not necessarily against the range but the customer service at LG. After being on hold for 1 hour and 10 minutes I was finally able to give her the information needed to get a service representative to contact me for service. She said I would be hearing from them soon to get an appointment set up. After not hearing from them in over a week I started calling again just to be on hold for over an hour the run around again. If LG is out there please contact me. I would like to use my oven again.

I purchased a home with LG appliances already installed (They were nearly new.). The fridge is a LRSC26923TT model. The plastic water supply lines on the back of the unit split and sprayed the wall behind the fridge, damaging the drywall on both sides of the wall. LG stated that since I was not the original owner, their warranty would not cover it. I have 2 other LG appliances in this kitchen, and I have had problems with those as well. No assistance. Their customer service department is deplorable. They are arrogant and condescending. I will never buy another LG product. I am on a mission to warn everyone I can.

Purchased LG French Door M/N LMXS30776S/03 during Best Buy Labor Day sale September 2016. Purchased Geek Squad coverage, because, hey $4k fridge, that would suck. Immediately noticed $5/month drop in electric bill. Great start! March 2017 I start hearing noises that werent there for the 1st 6 months. Call up Geek Squad, they send someone out immediately. They diagnose problem as compressor, which they are not allowed to touch. Call up LG. It takes me 5 calls over 2 weeks to get a technician to come out. April 2017 tech diagnoses that the noise is within normal range, no fix available. Early August my daughter starts complaining about warm cheese in her sandwiches. No one else complains in the house. Late August I learn that I had sent my daughter to school with spoiled milk (I informed her before she drank it). Thought maybe it might have been older milk, but I was pretty sure it was fresh. 2nd Monday Sept. I touch a Gatorade that had been frozen and moved to fridge door and it is warm to touch. I take an instant read thermometer and plunge it into various food and drink and measure temperatures of 57, 57, and 51 (drawer) deg. F. Call LG. Am told it will be 3-5 days before I am recontacted by an LG tech. Sept 12. Call Geek Squad and the next day I have someone out who diagnoses that the compressor is not working. Buy ice cream because I thought the freezer was working as it frozen some leftovers on Monday. Alas, the ice cream is pretty much just below melting point. Sept. 13, 2017: Waiting to hear back from both LG and Geek Squad to see what path to take. Geek Squad has been incredibly responsive. LG, not so much.

I called for service when I realized my freezer/refrigerator was failing and instead of having service immediately available which could have saved my perishables, it took over a week to get repairs. The repairs consisted of an inspection, ordering of parts and finally the actual repair. Meanwhile, hundreds of dollars worth of food all had to be thrown away. The loss of food compensation based on the size of my refrigerator (24.5 cu ft) was $150. Ridiculous. One health supplement alone was $40, not to mention the custom (and very expensive) food I was storing for my dog who is slowly dying from kidney disease. This was my second LG refrigerator and it will, unfortunately be my last. The bottom line is, forget the ratings on the bells and whistles for a new refrigerator—check out how long a refrigerator actually lasted and *then* make an informed decision.

In March 2009 I purchased an LG TROMM washer model WM2487HWM. I loved the washer and dryer. Until October 2012, the washer suddenly without any prior dripping warnings, developed a gushing leak when filling. I had a waterfall in my finished basement, the ceiling destroyed and furnishings soaked. The first floor where the washer was the hardwood flooring buckled a couple days later. I took it with a grain of salt, just clean it up and fix it. The part cost less than $10.00. There are YouTube videos to show you how to replace it. The hardest part of changing it was getting the heavy washer moved out to access the back to remove the cover. Part replaced, washer working fine, I am happy. Now just clean up the damage it caused. December 13, 2015, the same thing happened again. I am not taking this mess very well a second time. I should have realized by all the videos this was not just a fluke, but a reoccurring problem. I would not recommend a LG washer to anyone unless you have a damage proof place to put it.

The front left element of my induction range has stopped heating. The indicator light turns on, but the pot never heats up. It also doesnt recognize when a pot is NOT on the element like the other elements do. I tried unplugging the unit and plugging it back in but it didnt work. This range is over $2000 and has been in use for less than a year. Unfortunately, I purchased it barely over a year ago - a couple months before moving into my new house - which means that that warranty has just barely expired last month. I bought a whole set of LG kitchen appliances for the new house and 3 of the 4 have had problems so far (fridge compressor went out a month ago, microwave plate broke in half randomly while cooking 6 months ago).

Ive been a fan of LG products for quite some time. Never had any problems with the electronics and appliances Ive bought from them until now. A few days ago, it stopped making ice and the freezer got warm, but the fridge still worked. I called the helpline and the smart diagnosis feature didnt work. I tried all of their troubleshooting tips but nothing worked. I didnt bother getting an extended warranty because of the trust and goodwill LG had earned with me over the years. Now I have to pay 80 dollars just to have a tech look at it, and even if the parts are covered I could be looking at hundreds more for labor. I waited my whole life to get a water/ice dispensing fridge (45 years) but could never afford one. When my old fridge died in 2016, it was at the same time my stepdad gave us 2000 grand as a gift. We used that money to buy this fridge during a Black Friday sale at Lowes. Not even 3 years later its dead and who knows how much it will cost to fix. Ive never been this disappointed since my Xbox 360 died but Microsoft made it right by sending a new console free of charge. I wonder if LG will be willing to do anything to rectify the situation. If not, I will never buy anything from them ever again, and will never stop being critical of their products and services.

We have an LG TV and it was a decent TV so when we decided to buy a new refrigerator, we looked at Costco and decided that LG was what we wanted to go with. I purchased it with Amazon and purchasing from them is always good so I had no problems there. But the quality of the refrigerator itself is bad. It was faulty and broken. I returned it immediately. I did not wanna risk the same thing because the repair guy who came out from A&E said that even though that wasn’t the problem with most LG refrigerators, the compression unit was definitely something that went out within the first 18 months. The repair guy would actually recommend GE over LG any day of the week. And customer service was terrible as well. I had several issues, especially since the LG product leaked water uncontrollably out of the ice compartment. There was nothing that we were pushing either. It was just dripping. We ended up having some water damage to our wood floors and Im still trying to get LG to pay for that. It’s been over a month.

We purchased our LG top loading washing machine back in 2010 from Sears. Almost from the beginning, we were experiencing some very high speed spinning products. After numerous complaints that never amounted to anything, last year 2013 LG sent a notice about reprogramming their computer system in this machine. That changed all the settings, times, etc but did nothing to the UE message we were receiving on the machine which meant an uneven load. Two weeks ago, Nov. 6th, 2014, a new stator for the motor was shipped to us by LG to be installed free of charge by Sears and that did not fix the UE problem.Yesterday 11/25/14, the same Sears technician came to the house and told us we needed to change a sensor and the clutch assembly at a cost to us of $703.20. Today, 11/26/14, I contacted LG and they told me it was not their problem. And I told them I would get an attorney and they said go ahead. I will never purchases another LG product again because they do not stand by their product especially when they are wrong.

The LG is great. There is plenty of room for large trays or platters. Unlike most refrigerators today the design lets you utilize maximum interior space. Freezer is also very large. The only thing missing is sliding shelves. Well worth the price.

13 month old fridge went out completely. Over 12 month warranty but purchased extended. Still took more than 3 weeks before repairs were completed. Received 130.00 for waste of over 240.00 worth of food. Have bought LG before but will hesitate buying again.

Purchased product for new home in early 2015. Two and a half years later, (before the fourth of July holiday), it died. Stopped cooling. Waited for several days, since repairman came to our area once a week. But that was just the service call. After close to $1,000.00 in labor, service call and tax, one week later the repairs were made. Refrigerator worked until lo and behold two years later almost to the day, the same issues occurred. JUNE 13, 2019 to be exact. This was a Wednesday and of course the day service is available in our area is Tuesday, we waited a week for the service call and a second week for repair. Compressor and several other parts replaced again. As the repairman was getting ready to leave, the fridge DIED. He stated he knew something was really wrong with our unit and claimed it unrepairable.Enter LG. No you need to replace the heat exchanger. It is now over two weeks since this repair and still no fix for refrigerator and it is Wednesday so you can bet no resolution until AT LEAST next Tuesday if at all. Mind you we are under warranty for parts and labor which we should have been two years ago also. We will never and will advertise to all the new builds on our community website to stay away from LG Refrigerators. Spent over 2 hours on the phone with LG service and no help whatsoever. So bottom line --- Dont go the LG route. Buy American.

My LG double-door refrigerator (Model GL-275VM5/2009) is sounding very loudly. Cooling is perfect, but it sounds too loudly.

My LG clothes dryer (model #DLEX5170W) stopped working during my first year of ownership. That was just the start of my problems. Getting someone in customer service @ LG was another part of the problem: they put the burden on you and told me I didnt have enough electric power (I had plenty) & had to hire a certified electrician and get more power. The electrician (at my cost) said I had plenty of power. Called LG back and they still had me jump through hoops but finally set up an appt. with Jimmys Same Day Appliance to come to my home one afternoon, LG said, between 1 and 7 on a Friday. He never showed and never called. (I have caller ID, so I know he never called)! What a waste of time. LG set up a 2nd appt. for the following Monday with the same guy/co. to come between 11-3 and at 12:30 he called to say his daughter fell at school and hurt her arm and he was going to the hospital and doubted he would make it today. At least this time he called. I called LG....another ten to twenty minute call, and requested a different service tech, and got one for tomorrow between 1 and 5 pm. What a nightmare. Had I known LG products break down during their first year and that customer service is so difficult I never would have bought their product! Never will again!

Updated on 08/30/2019: The leaked water ruined the chill drawer electrics. it is not covered under warranty anymore. I did talk to LG and they agreed to send me a new face for the drawer. Then the tech tells they charge $300 to install it. With LG the hits just keep on coming. Since the tech left yesterday the fridge is at 45 degrees and the freezer is at 20 degrees F. Maybe it will get better later? Consumers deserve better than this.Original review: Bought this refrigerator June 14 2016. The compressor and other parts have been replaced twice. The last time was August 15 2019. Here it is August 19 2019 and it is 40 degrees in the freezer and 60 degrees in the fridge. Again we are waiting on the repairman. Have lost around 200 dollars worth of food each time. It is clearly time for them to replace this lemon with a new fridge but they probably will not. Maybe the third time is a charm but I am not betting a new purchase of groceries it like I did last week. If you bought an LG fridge best of luck to you.

Since April 10 my refrigerator problem has not been fixed. Tech visited five times in four weeks for repair work. According to engineering dept of LG, this refrigerator can not be fixed. This refrigerator was purchased in August 2015. I have lost food twice approximately value $400. I have NINE people living in this house and have NO refrigerator for two months. As per LG’s request Original purchase receipt has been submitted twice. Is it normal?

I bought a front loader (LG True Balance) in December 2011. My clothes don’t seem to get cleaned, I watched it run its cycle and it doesnt run like the sales lady said, it will go clockwise 4 tumbles then hesitate, goes counter clockwise 4 times and hesitate and then continues like that the whole wash cycle. It spends more time not doing anything than tumbling. My daughter bought a Frigidaire and I watched that run and it runs like the sales lady said mine should run. It tumbles on both directions but for about 1 minute and only stops for a bit nothing, like mine.

My LG refrigerator broke down over a week ago after just 18 months. I paid over $3,500 for it. I have been trying to have my case reviewed by LG for over a week now but they keep rejecting my proof of purchase even though on top of the original receipt and invoice, the Home Depot store where I purchased it from, issued an official proof of purchase letter. I spent over $7,200 on all LG appliances and I am not happy with any of them. The display on the stove broke down in the first week I had it. The washer keeps stalling when I run certain programs. The dryer routinely stops with an error message that the duct is blocked (which is bogus, we checked it on many occasions and there is no obstruction) and the dishwasher does not completely dry the dishes even in extra dry mode. I have never before written a negative review but this company does not deserve to be in business. They do not stand by their product and use the annoying and false slogan Life is Good. Good for them maybe. Not for the customer. Their customer service is a nightmare. All calls are answered by representatives who serve as a layer of protection so you cannot actually get through to anyone who is a decision maker. If you are considering a purchase of an appliance, please stay away from the LG brand!!! Worst ever. I owned a Samsung fridge before and it worked like a dream and was nicely designed. I kick myself in the rear end for not sticking with my gut when I made the decision to purchase the LG junk brand.

My biggest problem with this dishwasher is the racks are poorly designed. Whoever designed these racks couldnt possibly ever loaded a dishwasher. Glasses fall over unless the glass rack is full. Consequently, if you dont run the dishwasher every day, as you pull the rack out, any glasses previously placed on the rack, fall over causing broken glasses. The lower rack where one would usually place small plates or bowls is designed in such a way that the posts are staggered so the plates & bowls wont line up. If I ever buy another new dishwasher, Im taking dishes with me so I know they can be properly & efficiently placed.

We purchased our LG Wave Force top loader model number WT5001CW about 4 1/2 years ago at my local Home Depot for $850. The biggest mistake of our lives. First, the issue with washing blankets, towels etc. The code I think IU or EU pops up and you have to reorganize the blankets and make sure the machine doesnt continue to fill the tub. Sometimes it would take 4 hours to wash my blankets or comforters. Second, the bleach dispenser (I use non-chlorine bleach) seems to always be filled with water. We think the tube is clogged but we are dealing with a more serious issue right now which is my final issue. The third and final issue having dirty clothes come out of my washer after you are supposed to have clean clothes. The delicate cycle does not allow you use to use a lot water so your clothes are not completely covered in water. Then I take out my clothes and find these pieces of dirt and pebbles. Changed all the hoses. Didnt help. Have to shake my clothes of these dirt/pebble pieces then vacuum out my washer to do my next load. We tried to take the bottom plate off and just took off the bolt but the plate is stuck. We did find A LOT of icky stuff on the bolt so we know under the plate is the real issue. Most likely there is build up and needs to be cleaned out. My husband tried to bang it with a mallet to loosen it up and filled it with fabric softer but nothing happens. This washing machine is such a headache and I wish someone would just take it. I dislike it so much. Plus with the recall you cant wash waterproof items, haha. I had the repairman in here about 2 years ago to do what? Not really sure. Please save yourself the headaches and your money. Plus there is a lot plastic components which equals cheap to me.

LG WASHER WT5001CW SERIAL 006KWWZ00297 - We purchased this EXPENSIVE washer in December 2010 before my auto accident and I had a great job. We loved it while it was working properly!!!! Now 4 1/2 years later, I am disabled and my wife of 32 years left. I live on very little thru no fault of my own and now this washer has been down for 5 weeks. Approx a year ago, we started having trouble with excessive vibration thru all cycles. This machine does not have an agitator and is a top load wave force washer. We called LG and found out it was under recall. LG sent techs out and changed out the main computer board free of charge. We noticed that the cycles got longer and we still had a vibration although it was better. We were told that it would get better over time. It did not so we just lived with it. Then 5 weeks ago my daughter came to wash clothes for me. During a rinse cycle, it sounded like the world came to an end. Upon inspection, the entire pulsator assy. came apart (bottom plate, center cap and center bolt) and hit the glass top. After dealing with LG multiple times, finally, a tech was sent out. It was the same guy who had previously change out the computer board. He got on the phone with his company and scheduled a repair tech. A week later, he shows up wanting an upfront payment (NOT!!!!!) so he left. I called LG. Now they say there is no record of our contacting them. I have begged these folks for help. Finally I got a number of an authorized LG repair person locally. Now it seems that the main bearing has gone out and most likely for what its gonna cost to fix this washer is over half what I paid for it - SERIOUSLY????????? The machine is 4 1/2 years old and if this is what service and longevity LG products now have, then I have bought my last one - I can go back to a brand new standard washer for what it will cost to fix this thing. SHAME ON YOU LG!!!!! I understand all things can break down, but your customer service is now CRAP.

I purchased the stackable washer and dryer 2/2014. Never again. I have had the technicians here because the dryer does not dry. I was told that the clothes are dry according to foreign standards, but In the US we want the clothes dry. At 61 years old I thought I heard it all but to my surprise that was the silliest ever. If I did not want to dry clothes then I would not have bought a dryer. The clothes take about 90 minutes to dry, not very energy efficient. Also, the machines are not made for 50 tall people. I use a step stool to start and empty the dryer. This machine was a very costly mistake. I asked Lowes to pro-rate the machines because I only had them since February but they said no. They have a 30-day return policy. I wish I never purchased these machines. I will only buy American if possible.

I purchased a washer in January 2013. It started giving a UE signal and delaying the cycles. No matter the size of the load, it kept doing this. It was serviced on April 9th, 2013. It worked fine for several weeks. By June it started the same problem described above. I attempted to make a service appointment online and it keeps saying there is no service for my area!!! I chatted online with an agent and this person (Gus). He asked me for all the information and also stated there was no service for my area and that he would talk to a supervisor to call me. This has not happened (7/18/13). On Monday 7/22, I called LG and the person (Richard) told me that all I had to do was to rearrange the clothes I was washing. I told him that was not a solution and I wanted it to be replaced or money refunded. There was a lot of discussion and then he told me that a repair person (who I need to call instead of them) would charge me for the service, which I refuse to do since this is a new appliance. I went to the store I bought the washer from (HHGregg) and the store manager called LG and there was no solution to the problem. I am not willing to keep this washer giving me such hard times!!

I bought my LG refrigerator in 2009. The door for the freezer jammed and the ball bearings fell out. None of the three doors shut well and often remain ajar unless you put your weight into it (small children cant close them). The icemaker does not shut off automatically when the ice tray is full. Now, two years later, the fridge literally stopped working on me and I’m feeding my two small children out of ice chests surrounding the kitchen floor.We bought a warranty (about to expire) and it takes 4 working days to repair as these are factory ordered parts not in inventory. The technician said any LG model (high or low-end) experience failures. You need 4 technician visits changing out parts to declare it a lemon. This is an expensive nuisance you can do without ($300 in lost food plus daily purchases of ice). Dont follow me!

I purchased an LG Washer and Dryer a year ago. After reading all the complaints, I think I am lucky. I just hope I dont experience the problems others have. My problem is cosmetic. l love the washer but the lip on the washer is disintegrating. I contacted LG with pictures and was told that the product was not defective. They blamed it on customer abuse.

The washer goes unbalanced since I bought it new. Ive called LG MULTIPLE TIMES and they have done nothing about it. They finally want to send out a repairman but per my research I have found out that the repairman will change my computer board and slow down the spin on my machine leaving my clothes wet still. This is not what I paid $700 for, its deceptive trade practice. Ive called Sears and LG both and neither is gonna stand behind their product. LG customer service is horrible and if you comment with a negative comment on their facebook page they will just remove it. If LG was a honest company they would leave THE NEGATIVE COMMENTS UNTIL THEY RESOLVE THE ISSUE.