After reading the other reviews, I felt compelled to write a response as well. The dishwasher does not clean the dishes and I rinse my dishes before I put them in. The odor has never gone away as well and when I read that someone had done testing and the dishwasher is off-gassing, I was really annoyed. Good luck on the 4 year extended warranty because LG sends someone out to look at the problem. They call tech help and say the problem is not covered under the warranty. Does anyone know how to fight LG on this problem? It seems there are enough of us who are fed up with their products. I also have a LG French Door that has a foul odor as well. I am really disgusted with their products.

My LG dishwasher has a stainless steel finish that cleans and shines quite nicely. Soap dispenser holds tablet or liquid and dissolves no problems. All dishes are clean and spot free with the dry mode. Plenty of room for all dishes and pots and pans. Silverware goes on top. Operation is very quiet. No complaints, and would definitely buy again.

Updated on 03/25/2021: After my review LG replied, that I can call LG and they gave me an authorization number. They said that LG will contact me within 7-10 business days or I can call them. I called them today, since nobody contacted me. I was told that my claim was rejected because there was not enough documentation from the technician and the technician did not state that the dishwasher is not reparable! I said that he did not say that. I was standing next to him when he called LG and was told that there was a recall on the dishwasher and he received TCC number which I also wrote down. (And I was told later by LG that they cannot find that number in their system) This is a technician from LG. This is not mine technician. I do not really know or care what paperwork they need to exchange. I am trying to have working dishwasher for 6 months now! I do not know why LG is not standing behind their product and cannot resolve this problem in 6 month. I have ordered this in June 2020. I do not care if the dishwasher is repaired, replaced, but I just need to have functional dishwasher.Original Review: In June 2020 I have ordered LG dishwasher from Home Depot for one of rental units I manage. Because of shortage of appliances it came 2 months later. This is one of many dishwashers I bought, but all others were Samsung. When tenant moved in this unit, they called me that there is a rubbery smell and smoke coming from the dishwasher after about 30 min of washing. I called LG, LG said the tenant has to call because they will take them through different steps. Tenant was told that they have to keep running it that it is normal that the dishwasher is new. But smell did not go away. Technician came in, but said that he cannot stay for the whole cycle and they should keep running it. Then I called LG and was told that they will call another technician and got another appointment. (4 months has passed already.) My tenant moved out because they could not use the dishwasher. Another technician came and spent a lot of time examining the dishwasher then he called LG and found out there was a recall on this dishwasher and gave me TCC number which LG gave him. I was told I will just call LG and give them the number and they will exchange the dishwasher. I called LG that I am calling because there was a recall on the dishwasher and gave them the TCC number. LG told me that they do not have the number in their system and they will call the repair company (which LG sent) and they will call me back. Nobody called me nor they called the repair company! I tried the next day and was told that the recall department will call me back... Again nobody called me. It has been 5 months since I have reported problem for the first time. Nobody can still wash dishes and my apartment is vacant since I cannot place new tenant in till I have dishwasher. LG is a nightmare to deal with. I do not understand how they can stay in business. I will never buy any LG product because of the customer service they provide. There is nobody who takes ownership and resolves an issue. My tenant was so upset they wrote to VP of LG. Tenant is in the process of building a home and they make sure none of their new appliances are LG.

Stainless LG Dishwasher Model: LDF7774S - Stopped working suddenly this morning, made a funny noise when I turned it on. After reviewing the whole Manual, it still not working. I just called LG. They tried and failed with the diagnostic test. Since I bought it June 6, 2014 not in warranty. Paid $249 for service. Lets see what happened. I am very disappointed. The old dishwasher that came with the apartment worked for 25 years. I replaced it because I just renovated the kitchen.

This washer has many bad issues. I purchased it 1 year ago. Most annoying is the soap dispenser rarely works. Sometimes it doesnt dispense other times it dispenses only a little and lately only when the cycles done and I open the door it dispenses. The drying cycle never ever has dried the dishes. Water puddles on top of glassware and bowls constantly. I always have to dry the dishes. The adjustable racks are most annoying, as they dont stay where you adjust them and I spend too much time bent down adjusting them as they collapse again. The filter that you have to remove and clean all the time is a pain. This overprice dishwasher was the biggest mistake. It has turned me sour on LG appliances as I purchased a LG fridge at the same time, which is a whole other complaint. Stay away from LG!

My LG top loading washing machine (WT5101H) is 7 years old and it has never performed well, even after a recall fix. And now, the drum is sitting on the floor under the machine. I live south of Atlanta and there is only one service technician and he is over an hour away. Having one qualified service tech for the entire Atlanta area is absurd! My dishwasher broke down after 5 years - the heating element went out and started leaking water. The ice machine on the refrigerator has failed several times. I spent close to $5000 on these LG appliances and Im so disappointed. Never again.

I bought the LG model LDF7932ST in 2006. It was supposed to be top of the line. Quiet, efficient, etc. and expensive - $1200. From day one, it was noisy and the smell was so bad when I ran it, I would set it to go on at 2 am when I was sleeping. Not to mention, it took 2 hours. It made all kinds of noises. The smell was vile. Then the bottom rack was always getting stuck on the door seal gasket on bottom right. Then the damn wheels would come off. Couldnt move the basket in or out. I would always have to push the bottom draw towards the left, be very careful with it. It was extremely annoying. Always getting stuck. Now the strip of metal that holds the rubber seal has actually come off of the side of the inside liner. Now I cant even push the draw in or out at all. Spoke to tech. He confirmed over the phone that it could not be fixed and that he had seen it before. So now I have to buy a new dishwasher and it wont be an LG. This is a flaw in their design. Their products stink.

I bought my kitchen appliances less than 3 years ago, all LG brand, brand new from Home Depot. My dishwasher has given us some issues over the last year and come to find out the electronics are not covered under the 10 year warranty that is plastered on front of the appliance. No big deal, my husband was able to fix it. However, our refrigerator is a different story. It stopped cooling. We called LG. We waited a week for a repairman who was not qualified to fix refrigerators. He stated, I dont fix refrigerators. I work on washers and dryers. But with the help of the tech support he was able to determine it was the compressor. I was instructed to call LG with a case number and they would send out a qualified person to fix the problem. This was on a Friday. I called back late Monday afternoon to check on the progress and told they still havent found anyone to fix the issue. I was denied the privilege to speak with upper management and sent into the queue so long that it kicked me out. I called back 2 more times with the same result. I called back a 4th time and spoke with a different rep. He continues to tell me more of the same stuff. Not one rep was able to give me a time frame that I would have to wait for a service repair man because the truth is they dont have one in my area. He was unable to give me a number to upper management or connect me with someone higher up. He said when they send customers into the queue to be sent to the next level they keep being kicked back to them. So in other words LG does not back their products nor care about their customersThey believe it is acceptable for a product to last less than 3 years and a customer to be without a refrigerator for 2 weeks with no recourse. May I add this is during the quarantine, so I had more food in the fridge than normal and yes I lost a lot of food. But no worries for LG. They are not worried about the customer. Do NOT buy LG products. I have NEVER been so upset or dissatisfied with a product before. I am 44 years old and this is the first BAD product review I have written on any product.

7 year-old LDF7810ST (with very little use until recently) gave LE code. Replaced motor & since old part was riveted shut, husband drilled it open to take a look: what a mess. This must have been a defective part from the beginning and ultimately made a terrible grinding noise like it was chewing up silverware, however, it was just the motor grinding itself into pieces. Re-assembled & still wouldnt operate. He checked wiring & voltages, only to find that the noise filter has a 120V black wire and white wire coming in one end of the filter and coming out the white wire is 120V. He cant figure out how this ran in the first place, but has anyone else noted this problem? Do we throw good money after bad & keep trying to fix this sad excuse for a dishwasher?

The appliances in my kitchen, dishwasher, stove and refrigerator, are all solid black and not stainless steel black and LG. My dishwasher has a stainless steel interior and is extremely quiet. When the cover is over the sink where the disposal connected as well as the dishwasher it can not be heard at all, absolutely no sound. It is a Direct Drive system which has various wash cycles, sanitary, extra dry, extra rinse and delay cycle. It also has a child lock which I found useful around my grandchildren. I would strongly recommend the dishwasher if you have small children.

Our LG dishwasher is only 2 years old and had to have a tech out to advise us to why our dishwasher is not working. We were told the motor is seized! Seized? We wash the dishes once a day....how could it be shot? It will cost us alone $200 just for the part and then a tech fee to install. $$$$.

My husband and I were recently upgrading our stainless steel appliances. Keep in mind I loved my old ones but my daughter was getting a new house so we thought we would give her ours and get we! I did some research and found the items I wanted at Lowes! I had them delivered and loved the way they looked! After my first load of dishes I was wanting my old appliances back. I called lowes and they told me oh they would never recommend an LG Dishwasher! Not only is the dishwasher horrible it does not get the dishes clean and leaves water and spots on everything but the stainless steel always looks horrible! Ive had stainless before but for some reason this brand is horrible! I am now noticing small dings in the appliances. It is just my husband and I were very careful so the durability of these appliances is horrible.

We purchased our dishwasher 27 months ago. No extended warranty because LG was a good name. Sure enough it broke down and lg wont sell parts to consumers that can fix it themselves.

We purchased an LG dishwasher from Home Depot as part of a package for a kitchen remodel this summer. The dishwasher has been worthless. The only way to get clean dishes out of it is to wash them thoroughly by hand before loading... Add to that occasional flooding on the kitchen floor and a really unpleasant smell when the door is opened and you can see why I give this product one star. How I wish I had seen all these comments earlier. They certainly dont bode well for me getting any kind of customer satisfaction from LG.

We purchased the LG Model # LDF7774WW just a few months ago and from the very first wash we noticed that it would not clean the dishes properly, even though I am in the habit of rinsing off the dishes under running water with a dish scrub brush before putting them in the dishwasher. Also, there is a setting for heated water on the panel. It clearly shows the temperature of 160 degrees. However, after suspecting this claim, I tested the water mid-wash with two distinctly different thermometers, one electronic, the other mechanical. Both thermometers showed readings of between 110 degrees and 109.4 degrees. This washer is simply designed to be inferior. Our past GE dishwasher would superheat the water to the point where you could get a mild burn if you were not careful removing metal items from the washer at the end of the cycle. With LG, the dishes feel a little warmer than room temp at the end of the cycle. Avoid this brand and especially this model. It is garbage.

I have the same problem with the moldy smell. I had a service guy in today and I am going to follow his advise and see what happens. The washer is already smelling better! His advise; First, he adjusted the front feet so the machine sloped slightly back so the front gasket drains fully, then he showed me how to drain the washer by using the dials (no one explained this to me!). Turn on machine, dont touch the main dial, go to spin speed button and press it. Display should read 13 minutes, then start washer. This will completely drain any standing water! Good luck **. He also recommended to use half a cup dish washing detergent in the drum, wash on full hot cycle. Do this at your own discretion, I am trying this tonight!

Have this LG model for over a year, several service calls with no ultimate satisfaction. Dishes are not really clean and not dry. Would never buy another LG dishwasher.

Short version is do not buy any of this companys products. They could care less about the consumer or your malfunctions. My dishwasher was 9 months old and stopped working. It took 19 phone calls to get a tech out. The tech said he didn’t have a part and would order it. 4 months later I was told my dishwasher would not be repaired and was not covered under warranty any longer. That was from the presidents offices as an email. Buy another brand!

I cannot believe I have been duped by LG - I have had one problem after another with this refrigerator (LFXS29766S) that cost $2884.00 and was purchased in April 2015. Worked fine for almost a year. I called Home Depot where it was purchased when the ice and water on the door failed. They said, too bad it was 13 months after purchase and they only cover up to 12 months. Water failed again and had to be fixed. Now, it stopped cooling and no fan. Every service repair company turned me down to work on this fridge because they are notorious for being as one said crappy - needless to say, I am a very unhappy person and will NEVER by an LG appliance again. (I have a LG TV and dishwasher so they have lost a loyal customer.)

I built a new vacation home three years ago and bought all LG appliances, which were washer, dryer, fridge, and dishwasher.I’ve had numerous problems. There was water leakage from the washer and extreme problems with the dishwasher. Five repair calls, but there are still problems. The handle on the fridge has come loose and is extremely difficult to tighten.These appliances are absolutely terrible. I would never recommend them.

I have been an LG customer for very long with almost all appliances being from LG. However my dishwasher problem has disappointed me greatly. I have an dishwasher model D1452WF which is my 2nd LG dishwasher over a period of 15 years. However after 4 years of using D1452WF, I noticed start of rusting of both the upper and lower racks/trays. I thought it was just a minor issue and continued using. But now after one more year, I have noticed that the rust has increased. The spares racks cost around US$215. I am really disappointed. What is the use of a 10 year motor warranty when the inside trays start rusting much earlier. I use salt regularly to soften the water. I have no other problems with the machine. So there is no point in buying such an equipment unless they make reliable parts as well.

We bought an LG LDF7551ST dishwasher about two years ago based upon positive consumer ratings. I even recommended one for my parents. After about 6 mos, started to hear a high pitched screeching sound - I read other consumers experienced the same problem. Repair person said it was a bad ball bearing in the motor. Replaced the motor... Unfortunately, my parents had to replace their motor as well. Now, our dishwasher doesnt dry at all. Excessive amount of water after a normal wash cycle. Will never purchase another LG product - going back to a Bosch.

I have an LG model LDF7774ST dishwasher. The water inlet valve housing cracked and flooded my condo. Estimated water damage $50K. My concern is will the replacement valve may do the same thing as the original.

Let me begin by stating that my $350 Hotpoint is still working great in our basement after 20 years! But the LG fridge in the kitchen? Compressor died after 2 1/2 years! Ok so that part was covered by warranty but the $600 to get an authorized repair person out here to fix it was not. I just don’t understand. I have always thought that you pay more for better quality. Not in this case. LG... less good, loser goods, Let it Go. Save your money. Buy any other brand but LG! (PS... made a serious error and bought an LG dishwasher. It was rated #2 on Top Ten Reviews. It broke after 1 1/2 years! Repair has send five different guys over a one month period and no one can fix it! Rather than LG just admitting that its a piece of crap and replacing it, we are dealing with this circus show.) Never again, LG! NEVER AGAIN.

My wife and I purchased a new LG WT5070CW washing machine in January of 2013. This is a top loading machine. We started to experience mold/mildew smells from the machine shortly after we purchased it. We use high-efficiency soap, use very limited amounts of soap, dry out the entire machine (including the top lip of the washing tub) after every use, remove and empty the soap detergent/softener dish after every use, plus dry it out. We have used commercial after-market mold/mildew solutions to treat the machine. We have also used bleach rinses and vinegar rinses. We purchased a carbon filter bag that we place in the machine when not in use. Nothing seems to help and the smell is getting worse. So much so, that we are considering purchasing a new machine.We contacted LG about our problem and got a canned email response... do this and do that... all of which we had explained to LG earlier that we had already done. By canned, we mean it appears to us as if this response was meant for their front loading machines, as it mentioned making sure to wipe dry the gasket on the door of the machine. Our top loading machine does not have a gasket on the lid. We responded to LGs suggested fixes and asked to talk to a supervisor about this problem. So far, nothing from LG. The LG washing machine and dryer combination were not cheap. LGs customer service department along with their engineering department leave a lot to be desired. We ditched our LG phones earlier this year for Samsung and will probably do the same with the washing machine... although I am not sure what we will replace it with. LG products are problematic and I suspect will not have a lot of repeat buyers.

I bought an LG dishwasher 2 1/2 years ago and it never cleaned dishes well at all. It started leaking water. I have not used it for over 2 years. This is the biggest piece of $800 junk I could have bought. I would never buy another LG product nor would I recommend this product to anybody.

We have had the dishwasher 3-4 years, it has been working fine. Then I start smelling something and take of the panel. A wire had come loose and melted the side then started melting plugs. After I had taken everything apart I found that not only had a wire come loose but the left side of the washer was rusting. See pics. How in the world does this happen in such a short time with everything is suppose to be sealed. LG told they couldnt or wouldnt do anything because it was out of warranty. I guess if you get a couple of days out of warranty watch out your house, could burn down because for shoddy labor. Never buy an LG again.

I purchased the LG Dishwasher LSDS4821ST on Nov 30, 2008. I have only used it 3 times since 2008. The dishwasher left too much water in the machine after drying the dishes. The dishes also were not clean nor were they dry. I did call for service during the warranty period only to be told that the left over water is normal, and that the dishes were air dried with a new lg system. The few times that I used the washer I had to clean the excess water at the bottom of the inside of the machine. The dishes were also wet. The last straw was when the dish soap dispenser would not open. That was in 2013, and I have not used it since. The LG customer service gives you the run-around. I have an LG washer and dryer with plenty of problems. Do not buy LG anything, not even a phone.

Does a good job of washing the dishes, but the dish rack is of poor configuration. The dishes tend to end up at a 30+ degree angles to the vertical and this limits the capacity of the machine. But it looks good and performs well so no serious complaints.

I have a now ten-year old LMX25964 ST Refrigerator made by LG. It is a French door version with two pullout freezers underneath. It has worked flawlessly with one exception. The hinge wore out on the right side. Theres just a piece of Delrin plastic that rides on the hinge. I started seeing powder from the metal grinding for like two years before I realized what was going on. Maybe I put too much weight on that door. I now store the milk on the solid shelf off the door. It cost me about an hour looking at YouTube to figure out how to fix it and around $20 in parts. The fix process went surprisingly well. I had predicted a disaster. Door came off easily as did the old hinge. I draped a towel in front while the power was off to retain the cool. In the old days we used to put the old fridge out in the garage after the remodel where it cooled beer for 20 more years. Those days are gone. I have a LG washer dryer combo that was very high end at the time of purchase. They have performed perfectly for ten years now. My LG dishwasher went bad two months after the warranty ran out. I took it apart, took one look and put it back together. Whatever I did it must have reset the circuit board or something. Works fine now.

My LG is a built-in model; it's set into an island next to the sink. The whole island gets warm while it's running because the venting is inadequate, especially while drying. The choice of settings is really helpful.

Should have researched better. This dishwasher sucks! Very low dish capacity. Thought we were getting a deal on it. Only thing we got a deal on was price. It was cheap, but not worth the money. Its loud and frankly, does not do a very good joy drying the dishes either.

I have gotten very little usage from this LG dishwasher since I purchased it a few years ago. It has been one problem after another. I had not used it for approximately 8 months. When I DID try to use it, it gave me the oe code (Again). When the repairman came out, it was clogged up, he really DID not believe that I had not been using the dishwasher. Also, now the rubber and the sides that should be welded down is now coming loose. It cannot be repaired!!!!

I bought this 2 years ago and had problems from the first load. The bottom slide out rack CONSTANTLY goes off track and can take 5-6 times to get it back on. Not an easy task when you are bent over and it is full. Dishes are always spotty, have tried every cycle and lots of different detergents and rinses. Everything is spotty and has a slippery feel to it. I end up using the rinse cycle only after doing a load and then they dont dry. More times than not I just hand wash the dishes. QUICKER, MUCH MORE ENERGY EFFICIENT AND DONE RIGHT. DO NOT BUY THIS CRAP.

Front loader machine is great--steam cycle/sanitary cycles are a PLUS. The only negative which really isnt a big deal but the labels designating cycles wears away. Maybe make a plastic replica that can be applied over the original markings. I have put my trust in LG for years--from dishwasher, refrigerators, big screen tvs---can be beaten.

I am extremely disappointed in the support of LG. This is my first purchase of a LG dishwasher and in the first few months I started having electronic problems. The technicians could not solve the problem after several visits and as soon as the warranty expired, they wanted to charge me several hundred dollars to continue to solve the problem.

LG makes terrible appliances. I purchase all new kitchen appliances last year. I am not happy with any of them. The dishwasher in particular likes to remind me of my terrible purchase with each cycle. The door alarm will sound at least once each cycle. When this happens I am forced to open and close the door and restart in a certain time. When I call customer support, they tell me all authorized service techs are booked. I will be purchasing an entire kitchen appliances package again in the near future. You can bet life will get better.

I wanted to purchase all the same appliances for my remodeled kitchen. Big mistake, I will never buy a LG dishwasher or recommend ever again. Had trouble since the first day I used it. Does not get dishes clean and the control board took a crap immediately. Pure junk.

Wish I had found this website before I purchased this nightmare of a dishwasher (Model LDT7797ST) at Costco. Unfortunately I was out of town and did not run it before the 90 warranty period expired and now I am stuck with this lemon. The problem is, except for one option, it shuts itself off in the middle of most of its cycles (it has numerous options such as half load, energy level, dirtiness of dishes) and does not clean or drain. The dishes are soaking when the one cycle that seems to run completes. LG did send out two repairmen who both said the machine works (as the motor does work and it can drain when its not running in a cycle) but it doesnt. I have spent hours on the phone with Costco (I have called them six times) and LG (I have spoken with them six times) and have missed work to have repairmen tell me nothing is wrong with the dishwasher, and I spent $900 on the purchase of dishwasher. I am so traumatized by this experience, I have stopped using the dishwasher altogether. Save yourself and go with another company!

I just had to replace a four year old LG dishwasher. This was the worst dishwasher I have ever owned. The rack system was poorly designed and engineered. The wheels were brittle and broke easily and very costly to replace. The control panel had to be replaced twice and although part of the warranty, it still was costly to replace. The motor was very noisy and recently stopped working altogether. I just purchased a Bosch dishwasher as a replacement and am sure it will be much better than the LG. This is the last LG product I will purchase. Poor engineering and poor customer support.

We have owned so many LG products and have loved them all. My complaint with the dishwasher is that it takes two hours to run and does not have a dry cycle. No one told us that at purchase. Have had for three years and no real problems except as stated.

All my appliances are from LG like the microwave, washing machine, dryer, and dishwasher. Everything was okay so I picked an LG refrigerator too. The experience with the product was good until it started to get some problem. The insurance company refunded the money for the refrigerator but I was without a refrigerator in my house for over a month. After this experience, I should get a Samsung because I dont wanna get another problem like that.

The LG dishwasher model number LDP6797ST is the worst dishwasher I have ever had! It does not get anything clean. Ive had to buy $10 booster powder and it still doesnt get the dishes clean. Now, I cant get it set for anything. It stops mid cycle & Dings at me for no reason. It will run back 6 minutes and then it stops and starts dinging again. I cant figure out why its dinging and what it wants. The manual is entirely too technical for me to understand or to mess with. Ive been washing dishes in the sink by hand! This dishwasher was in this house when I bought it and Ill make sure I never do that again. First chance I get its out. I would give it a zero stars if that were an option. I hate this dishwasher.

I had a an old Kenmore dishwasher that lasted some 20+ years. It worked great but after so much use (twice a day!), I had to replace this n that on it but overall it was awesome! The end came when we were no longer able to buy the electronic board to operate (most of the repairs/replacement we did on our own, following the schematics and watching Youtube video instructions). Alas, finally, it died and the search was on for a new dishwasher. I read many reviews and settled on the LG. That was my first mistake. The LG was installed 6.18.18 (model #LDT7808ST). I was very excited to have a new, modern dishwasher after all these years! It was sadly short lived. Just a few short months later, I was sick of hearing the bing bing bing that goes off to alert the user of escaping steam. Except there wasnt any escaping steam. When the repairman came out ($150), he told me it was a problem with this model in that the steam created was leeching into the electronics and causing the board to short out, thus the bing bing bing noises. He replaced the board with a newly designed board to alleviate this issue that LG knew about. Finally the sound stopped and all was well. Except a few months later the binging began again. During the interim, I found on two different occasions, small chunks of black rubber. Now what?? I searched inside the dishwasher but couldnt find anything...until yesterday. Now I realize its part of the cowling that feeds water inside the tub. Unfortunately in order to see exactly whats going on with it, I have to figure out how to remove the lower water arm. And because this cowling has become unstable, its blocking the arm from turning freely. So now I have a lower armature that is half-way turning and binging and bonging and dishes that are being poorly washed. COLOR ME DONE! DO NO BUY THIS BRAND DISHWASHER!! I paid over $1,000 and its falling apart after a year and a half. LG brags that the motor has a ten year warranty. That is little value when the rest of the machine is falling apart before a year is even over!

This stainless steel dishwasher is only 2 1/2 years old and must be replaced. I have struggled with dirty glasses and dishes the entire time. The washer sweats after cycle finishes and leaves a gritty film and smell. The inside has developed a nasty clouded surface that must be wiped out with each use. The rinse aid helps only a little and I have also used vinegar and CLR to clean it out. Nothing works. A repairman ($75) said the arms were hopeless clogged and recommended buying a new washer. This one cost over $750!!!

Newer LG stainless steel dishwasher came with home we purchased 2011. Had to fix after two months of move in. It wasnt draining. Fixed then it had to be fixed. A few months after that, it wouldnt turn on. It has constant mold problem. I ran with bleach, I wipe between rubber molding inside where mold is with bleach, run vinegar cycle clean. Find mold on cups and mold grew all over wood handle item. Some rust on inside sides, 2 hour run time. Power button is way too sensitive, starts on own as bumping against it starts it. Also the tines on bottom rack are so close that front part bottom rack is unusable and top rack doesnt hold glasses well, had several glasses break. Bad design all around, bottom rack is very low to floor. I would never buy an LG dishwasher.

Happy with the way it performs. It is just every year, this being year 4, I have had to have a service technician come out and replace the whole pump assembly. The dishwasher starts squealing during the whole wash cycle. Not much at first, but after about a month of running almost everyday, it goes to constant. The noise is quite annoying. Like I said today is the 4th time I am having service for this issue. Thank goodness they offer the extended warranty. I will keep purchasing as long as they offer it. But seriously after purchasing a 800 dishwasher, I am still spending 100 for the extended warranty every year.

Updated on 05/30/2020: As I stated in previous review this dishwasher has a manufacturing problem and LG refuses to do anything because it been too long!! It was made without railing on the bottom and thats why the basket keeps falling inside the machine. To refresh, they sent me about a year ago 2 new baskets, which of course didnt help. I dont know anything about machinery so I wasnt aware of the problem. A very nice problem resolver named Sean called and took pictures and told me what the problem was in the manufacturing and that he would resolve my problem and would be calling me in 1 HOUR. Well, its been 5 days and NO CALL!! Each time I have called customer service for an update they get snooty with me and keep giving me the run around. I WILL NOT be purchasing anymore LG products they do not stand by their products. For Sean who said he would help go to hell!!Original Review: LG makes an excellent washer with the exception of my lower basket. From day one Ive had a problem with it and LG sent me another one and it lasted less than 1 year. The bottom basket falls off the runner constantly and I am a senior that would prefer not to have to lift the entire basket filled with dishes to try to push it backside the washer. The model # is LDT9965BD and I bought it a Best Buy and Best Buy refused to help me. So Ive had this washer for 3 years and everyday the same problem. If I could buy another dishwasher I would. Also the things on the top and bottom move and I have to keep adjusting them and the utensil holder is a problem as it breaks apart and now is permanently broken. I could live with the others things. Its the bottom basket running off the rails everyday that is challenging. LG will not resolve this issue so I live with this aggravation on a daily basis.

This dishwasher cost me about $900.00 in late 2008. The motor went out at one year. Fortunately, it was replaced under warranty. Christmas 2012, just 4 years after purchase, the motor went out again. I run it once or maybe twice a week. LG says they stand behind their product, but they refuse to reimburse me for any of the parts or labor to replace the motor for the second time in 4 years. I cant spend that kind of money on another dishwasher and I planned on having this one for a long time. As soon as I can afford to, I will replace it and I will not buy LG again.

Purchased 2 new LG dishwashers for my new home from Sears. Both failed completely after approx 16 months within 2 weeks of each other with the same problem. Sears wouldnt send a service man even though I offered to pay for the call knowing they were out of warranty. Too far out of Edmonton was the excuse!! Not too far to deliver the appliances!! Funny how that works.Anyhow both power supplies failed and were replaced with an updated version. Funny that they know the parts are faulty but wont even cover the defective parts under warranty. Both dishwashers still have lots of error codes and fail midway thru cycles more than 50% of the time. No one at LG or Sears seems to care so I guess when they die completely Ill replace them with another brand and thru a retailer other than Sears who will agree to service them in my area in writing prior to purchase. LG and Sears will never see me as a customer again and I feel ashamed that I spent over $30,000.00 with them on new appliances. Good luck to you both!! NOT!

Runs silent and cleans well. Steam sanitize, power scrub, regular modes as well as ability to choose wash strength. Standard, under counter. Has very clean lines with no brand on the visible front of the machine. When first purchased, the original dishwasher was faulty and would not work. We purchased through Best Buy who replaced the machine a week later and since then we have had no issues with it.

I bought a new LG dishwasher from Lowes. It had to be replace after a month. It leaked. Returned for exchange. LG dishwashers are horrible.

Rusted front panel replaced by retailer (Home Depot). LG said I cleaned it wrong. Rusted again. Doesnt clean dishes well, change soap, clean filters, change rinse agent, still worst dishwasher I have ever owned. Very disappointed.

After 7 months, our dishwasher control panel cracked for no reason. It also will start, flash, then turn off for no reason. Basically cheaper to get a different dishwasher than fix it out of warranty.

Had my dishwasher delivered 25 August 2016. On Halloween it gave error code AE. LG customer service said not their problem it is an installation issue. HHGregg came out and said no it is defective the installation was correct. The machine then gave code LE so I called LG back. They had a repair shop call me and I explained the codes. The shop ordered the parts. After days of calling they finally answered and said LG had not given them a delivery time frame and to call LG. I called LG and they said not their problem and to call shop. I called LG back and complained. After days of arguing they assigned another company because the first became unresponsive. The second and third company never contacted me and LG would say nothing but oh we are finding someone.Then I was referred to the refund/replacement department who said I would get a call on the decision. No call came so I had to call back. I called back and they said oh sorry we did not call you. It was rejected. I resubmitted because yet another repair shop was unresponsive. It is now 20 December and I may not get a decision until the 23rd. Then I get to wait 7-10 days for a refund or a new machine. LG is unwilling to accelerate the process or give me a supervisor who can make a decision. Every call I get a lecture about established procedures and timeframes that have to be followed. Reprinted receipt provided.

After just 1.5 years, my dishwasher control panel developed a large crack that is preventing it from starting. This is a known problem with LG dishwashers. I was shocked that LG would not authorize a replacement panel. Their view is that this is my problem and I am on my own. I had purchased a suite of appliances and feel they should provide better customer service.

I am updating my review to state that I contacted LG by email thru their website, asking if there are any snap in times to utilize the bottom rack more efficiently and keep smaller items from falling through. I have not received any response from LG, and on reading similar reviews on the other brands I had contemplated, I would just be costing myself more money for the same issues, plus another installation fee since. At least I purchased this dishwasher on a good sale. Sadly I concede and no longer will enjoy the challenge of easily cramming three days of dishes and miscellaneous items into my dishwasher.

LG has the worst Dish Washer and the customer services are horrible. This isnt well built and smells bad after 6 months. Dish wont stand and will keep breaking as it falls apart. The model LDF7774st, I bought this on 07/04/2014, and it start making metal grinding noises. So I called LG before 1 year warranty is over, and they told me it is normal. I tried to call few more times but they kept saying the same thing. They dragged it and dragged and my warranty is over. Now the LG dish washer I bought it for 700, is completely not working and show AE error sign. I called LG and they are trying to get me in to buy 1 year additional warranty for 400 bucks or 60 day warranty for 300 while they are telling me it will cost me 500+ dollars to fix it. I said ** you and hung up on them. I am so angry at them. DONT BUY LG!!! IT WILL BE YOUR WORST NIGHTMARE.

LG Microwave Mod# LMC0975ST/01. This microwave came with a very user friendly owners manual, that I like. Unlike my other microwaves this one has a hexagon rotating ring with six wheels for the glass tray to sit on. Plus the glass tray has glass bump outs on the bottom that fit into a bump out shaft on the microwave bottom. No more dislocated dishes falling or sliding off. This microwave has performed better than I expected and I have enjoyed using it from day one. It has all the usual programs like, Smart diagnosis, Auto cook, Auto reheat, Popcorn, Defrost, Power level, Cook time, Stop/clear, Start/enter, interrupted cooking.There is a beautiful sleek smoke glass full front panel that will match any decor. I found the tip section on what to use, or not to use, when it comes to microwave-safe cookware very useful. There is also a Child Lock safety feature, and the sound signals are very audible on this microwave. There is a clock, Kitchen timer and a easy to use, slide touch timer. Dont forget to read the maintenance section. I found it very helpful. Limited warranty for Canada or the USA, is provided at the back and there is also a 1-800 number plus their website.

We bought an inverter direct drive about 5 years ago from Home Depot and shortly after we had it, it did not clean very well. We called and they came out and changed the pump and it worked for a short time. The second time they came out they looked at it but did not much seem to care. The dishwasher has not worked properly since we have had it. The dishwasher that we got rid of and was way much older cleaned better on its last leg than this one did. Do not buy LG products.

We bought our LG dishwasher 2.5 years ago and it sat for a year of that 2.5 years because the heating element was out. I decided to get it fixed and we thought it was taken care of but after 3 cycles of using it after it was fixed, the board caught fire. The gentleman who fixed it said that its parts were not large enough to take all the work it had to do and it melted the components and could have started a fire in ours. I am very sad to say we now have to buy another dishwasher, instead of throwing good money after bad, and I will not buy another LG anything.

I purchased my LG appliances (all 3 of them) from Home Depot in August 2010. Within the first 2 days of having my fridge, they had to replace the door twice for sensor issue. Now my dishwasher is having the same sensor error. I started the warranty claim on 01/23/2011. It is now 02/02/2012 with no resolution. I have had to handwash dishes for 3 weeks. I have called on 5 different occasions. On 01/23, LG stated that they needed a receipt. On 01/24, they stated did not receive all information to begin warranty work. (Please take into consideration that they have never called me once about missing information. All calls were initiated by my self). On 01/30, they stated that they did not have the serial number (which was given each time in the preceding phone calls). On 02/01, they stated that they cannot find anyone to service my area and that they needed 3-5 more days. My husband called and found servicer in less than 5 minutes. They are now stating that they cannot get paperwork in that quickly. This is unbelievable. Life is not good when you are handwashing dishes. I do not want these appliances and feel that there is nothing I can do about their terrible service.

Purchased LG dishwasher 2/20/14. Had to redo plumbing to accommodate dishwasher. Did not get it installed for a month, therefore unable to return to Home Depot when it wouldnt clean my dishes. Called LG. Was told I was using wrong detergent and needed to add a booster. That made no difference in the cleaning. After 4 service calls, replacing the sump motor and the main board, it still does not clean the dishes. LG corporate customer service says that it works and that the problem is that I have hard water (never mind that my 13-yr-old Maytag cleaned my dishes). Stated there was nothing else they could do and maybe I should consider getting a water softener. Will never buy another LG product.

The dishwasher is very quiet and washes well but takes a long time to go through the cycle. There are numerous cycles to choose from. A screen at the bottom of the DW is easily removed to dispose of food particles.

Our LG dishwasher has a odor coming from the inside after a wash cycle after the dishes are removed and it is empty for several hours. Have tried pouring water in the bottom and pumping it out operating the pump by pressing the on button, normal then normal and power scrub together to pump water out of bottom. Tried wiping it down after a cycle, no help, poor design, wish I had never purchased this unit. My friend has the same unit with the same problems, will not dry dishes, odors, is this really a safe dishwasher to use. If it has a odor that means it is not getting hot enough to sanitize the dishes.

I bought an LG dishwasher based on the positive reviews, however, 18 months in, it quit and the faulty part is not covered under any warranty. So my $700 dishwasher (got it on sale so that was good) is now a $1200 dishwasher. Its large and cool, but in my opinion not worth $1200. LG knows this part fails, the repair tech showed us how the panel fails due to the heat and moisture that gets in it, and the replacement part has an epoxy coating that keeps it from doing that. But instead of recalling and replacing the part they KNOW will fail, they make you get the repair BY A LICENSED LG REPAIR PERSON ONLY, and pay for it. Pretty shoddy workmanship and poor customer service. We will NEVER buy ANY LG product again.

This is by far the worst dishwasher Ive ever owned and was the most expensive one! The tines constantly collapse and allow the dishes to tip over. The soap dispenser door is tricky to get closed. Sometimes it wont dispense at all. If the door does come open usually only half the soap is dispensed. It doesnt clean anything. We practically wash every dish before loading, and when you go to unload, half are still dirty. The upper rack will not hold any sized glass or cup well. They constantly tip over. This dishwasher has broke more glassware than you can imagine. The lower rack doesnt want to roll in and out without coming off the track. I hate this dishwasher.

I purchased an LG Dishwasher 1 1/2 ago. My selection was based on price, look and features. So far, I can honestly say that it has been the WORSE dishwasher I ever owned. It looks very nice with the hidden panel, however, the options on that panel are only there for decoration; it makes no difference what option you select. Some of the dishes come out dirty, especially utensils which are neatly placed in the top drawer and well spaced. There is no drying cycle; dishwasher is completely wet hours after the cycle has ended regardless of the option selected. The biggest problem is the smell; this dishwasher smells SO, SO bad all the time. I cleaned the filter at the bottom but it made no difference. Technically, this dishwasher should last me many years, however, due to the poor performance, I will have to replace soon with a new one and for sure, I will never purchase an LG product ever again.

We purchased our set (LG Tromm DLG8388NM Washer and Dryer) in 2006 and for the first two years, everything seemed to work well. But now, the washer leaks, the drum is corroded with black disgusting gunk that is difficult to get to let alone clean. The clothes stink even after washing them twice, with bleach and fabric softener. The dryer spins but there aren’t any heat. We spent over $2,500 on the set from Home Depot and have been disappointed to say the least. We also had a bad experience with an LG dishwasher and refrigerator. Both had to be replaced a year after purchase. We spent a total of $6,500 on LG products and they have not lived up to their Lifes Good name. My suggestion is not to roll the dice with any of their products because you will be angry and frustrated.

Save your money. Do not buy LG appliances. We spent almost $1000 on a dishwasher in May 2019. By November 2019 the motor was going, as explained to us by an LG service/ repairman. Called the Corp office in AL they told us to buy a new DW and they would send a third party vendor out to pick up the damaged DW and reimburse use the purchase price, NOT the delivery and installation fees. We purchased another more expensive dishwasher, not LG, and put the old one in our garage.After a zillion phone calls the DW was picked up in January! We were told the check was in the mail. Since no check has arrived, a call was made AGAIN to LG Corp. Advised they still don’t have the DW!! Obviously the check in the mail was a lie!! Called the fulfillment center who advised DW has not been picked up yet by FedEx, even though it was picked up at our house on 1/22!! It is now 2/10, about 3 months since this nightmare started and we are out $2000 for purchasing 2 dishwashers????

LG dishwasher stopped working after 6 weeks-refusing to replace. Purchased dishwasher 7/1/21, delivered 8/10/21. Started leaking at top of door end of October. LG authorized service center made 3 visits between beginning of November and beginning of December. The unit was pulled out and re installed with each visit. Door gasket changed, door lock latch replaced. Unit then developed leak from bottom of door and AE leak code that makes unit beep until power is hit off at the electrical panel. LG then sent out their regional “expert.” He determined a crack in the door panel liner. He also scratched up the control panel during his repairs. He stated that when he finally got a new door liner, that 3 others had been sent to him with damage. They also sent the wrong control panel replacement. The tech, named Jude, called LG with me standing next to him and told them unit continues to leak and is unrepairable. He did a live video with the LG techs showing them the leak and another crack he found in the door. After many emails, texts, phone calls, LG is refusing to refund/replace saying damage was due to incorrect installation of unit. This determination was made after 6 service visits in which the dishwasher was taken in and out each time by an LG authorized service person. It was never noted or mentioned to me the consumer that there was an install issue at any of these service appointments. Nor did their expert say that to LG when he spoke to them In front of me. If it was truly damage caused by installation why did LG pay for 6 service calls? Wouldn’t that have been noted after the first visit ? I now have a new piece of junk that worked for 6 weeks and had been non functional since 10/30, when I made the call for service. LG has offered me 20% off a new dishwasher. Why would I buy another LG product after this experience? The least they could do is provide me a replacement unit if they won’t give a refund.

I purchased a top of the line LG stainless washer and dryer a few years ago and both appliances are poor quality. I would not recommend LG to anyone. It has been a frustrating experience, as they are malfunctioning more than they are working! Last year, I waited for months just to get the right parts and then they break down again. My washer is continuously leaking in various places. Service technicians have told me I would be better off with a Kenmore! Very disheartening after spending so much money because you feel you are buying quality. This is surely not the case!

LG appliances have been the worst ever. My dishwasher failed (fire developed) after a little over 2 years. My refrigerator - only 16 months old - failed and I lost hundreds of dollars of food and after one week, its still not repaired. My LG microwave lasted 2 months and had to be replaced. No more LG. Lousy goods.

Well LG you have a lot on your plate right now and thousands of consumers without refrigerators due to your faulty compressor problems. Mine has been out since last Wednesday and LG cannot find anyone to service their product even their LG technicians aren’t available. Living out of 3 coolers and had to buy a box freezer. Now on my way to buy a used refrigerator because not knowing how long this issue is going to take! Was reassured that I would be reimbursed for buying the box freezer, food spoilage and old refrigerator. My case was sent to regional manager and being review while being told I’d be called back in 3 to 5 business days with a resolution to replace or give me my money back if I pass the review and if they cannot find anyone to come out and fix it. I don’t want to ever own another LG product let alone have them come out and replace the compressor with the same faulty issues to have it break down again in which it would. I also have a 1,000 dollar LG dishwasher and 6 months ago the top digital touch board went out! 1 year later! They replaced that and praying it doesn’t go out again.So now playing the waiting game. Don’t buy LG. Appliances will never be made the same way that they were years ago in the 70’s and 80’s to last a lifetime. I have reviewed just about every brand out there and all I find is garbage reviews!! What the hell can you buy that’s reliable anymore!

I have owned LG dishwasher and front loading washing machine for approximately 4 years. We have had two issues which require service. Upon calling the LG service number, we were given a list of certified repair services. All of the certified service technicians are over an hour away and refuse to travel this far. This is laughable given that we live in the Metropolitan NY area - only three services centers to service 10 million people? Really? The individual who answered my call at LG was arrogant and uncaring and had no idea New York City was that big - wow. Finally, I got an independent service tech who was lovely and said LG is the absolute worst company to work with for parts replacement. I will never ever buy an LG appliance again.

Worst. Dishwasher. Ever. The tines collapse. The tines are too short and spaced poorly so the plates flop over and dont get clean. Dishes chip. The dishwasher rack derails because the rack is a little too narrow and the rollers arent wide enough to stay on the rail. It derails constantly. Then I have to try to lug a heavy rack back onto the rails and then it derails in the other direction. Detergent door doesnt click into place. Dishes often do not get clean. Purple plastic pieces holding the adjustable tines pop off and rows of tines fall into the dishwasher bottom. The pump has failed 4 or 5 times in 3 years, either blocked or defective. I made repeated, polite complaints to the company when problems persisted past the warranty period. LG DOESNT BACK THEIR PRODUCT! I paid $899 and Im replacing it with a Bosch that costs half of that. I hate this dishwasher! No, I really hate this dishwasher! (It gets one star because I cant give it negative 5 stars.)

I have an LG dishwasher (model LDF692ST) slightly over 2 years old. It has had 2 motors and a pump replaced and now the service guy said the motor is gone again. It doesnt dry the dishes at all and the door falls down when opened without support. The only thing I did right at Best Buy was purchase a warranty but will be out in 2 weeks. I have a kitchen full of LG but that is changing. I wanted a replacement but looks like another repair is all I will receive. Buyer, beware: these are junk and my only recourse is to warn others.

I just purchased new LG appliances about 4 months ago. All are ok except the dishwasher. There are two main issues I continue to have. The bottom rack continues to come off track and it appears the design of the dishwasher does not have a large enough track to keep the wheels on track. I continue to have issues with the dishes not getting clean. If we do not pre-rinse the dishes completely, they will come out dirty with the residue dried on. I generally use the normal cycle, which takes 2 1/2 hours.I called customer service and was told that the normal cycle is designed to reach a temperature of 96 degrees and have a moderate spray intensity. The agent further explained that this is not a sufficient wash cycle to clean dishes unless they are completely pre-washed! She recommended using Power Scrub, a cycle that takes close to 3 hours, or adding in addition rinse cycles to The normal cycle. I am so disappointed that I spent over $700 on a dishwasher that is not designed to wash dishes! Please DO NOT make the same mistake.

I purchased an LG Dishwasher model number LDF6920ST from Home Depot. This unit looks great and is quiet, however, it does not clean and does not dry your dishes. The internet is flooded with similar complaints about this model. When you call the LG service department, they are nice enough but will only offer to send a technician to check it out. What are they going to check? Its not broken! It is a pathetic design that has been compromised by all the emphasis being placed on energy efficiency.I am out around $700.00 for the unit which does not account for installations costs and the grief incurred!

It is finicky, hard to start, hard to remove and clean the filter. Frequently stops in the cycle, and has a top bar made of silver plastic that split at a seam. When I called for the warranty coverage, I was told 4 weeks for a repair man. It is a poor warranty (I live in a major city) and badly designed dishwasher. Stick with a more reliable brand with more accessible repair people. After 2 years, I am replacing it.

Purchased this LFX31945ST refrigerator in May 2013 along with the LG dishwasher. It is less than 3 yrs. old and we are having trouble with the ice maker and the display panel on the door. It wont make ice, it has always been very slow making it. Usually took a couple days to fill the tray. The display panel reads Er. I chatted with LG Tech. Support, that was a waste of time. Very poor warranty on the unit! Any company that doesnt warrant their product that cost over $3,000 for more than 1 yr. tells me they are not sure about the quality of the product they are selling. The best thing I like about the refrigerator is the door in door, and the LED lighting. Anything else think twice please your purchase. Big mistake, the product is as reliable as the manufacturer!!! Read all the reviews, people are not happy, try another brand!!!

I called LG and they scheduled a repair for me. I took the day off from work to be home for the repair and 2 days before the repair company calls to tell me they couldnt make the appointment and that LG just tentatively schedules a service call. They never communicated that to me, kept me on the phone for over an hour waiting to get to the correct department and then had me jump through hoops to have the money paid for the repair refunded to my account. I would never buy a LG product again. In addition the dishwasher isnt worth the $1000.00 I spent on it!

We have had this dishwasher for about 1.5 years and it was never good. Here are some of the most frustrating things that have occurred with this piece of junk.1) The bottom rack never stayed on the track from day 1. That means no one in my family of 6 can put dishes in the bottom unless you lift the bottom rack and carry it out of the dishwasher fully. Its obscene. Because the bottom never ever stayed on the track, our 4 kids have bent the outer metal frame, and now it is a pile of junk.2) The racks around the entire dishwasher never stay up or in place, we are constantly trying to manipulate these glass racks to stay in place, but they dont.3) The silverware holder is a pile of garbage, never stays put, constantly trying to get it to stick in place.4) If you fill the bottom, none of the top dishes get cleaned.5) Every other wash, we get an error message of some sort that leaves the dishwasher unusable for a couple days.With a family of 6, and kids we are trying to teach how to take care of dishes, this dishwasher is a joke. Had I known that we would pay $700+ for a pile of junk, I would have opted for a much cheaper dishwasher, as I have lived in places in my younger years with very cheap dishwashers and have not had half the issue we have had with this. I would be ashamed to market and sell this dishwasher. After not even 2 years, we are now in the market to buy another new dishwasher because this one is basically unusable. If you are considering this dishwasher, please think twice, find a different one for your home. I thought paying $700 for one would mean it should be pretty decent, it is not at all a good dishwasher. If I could rate it below a 1 star, I would.

I purchased a $1,200, top of the line LG, in September of 2009. November of 2011 the machine came up with an error code of 1E, which the manual states a water inlet valve. So the part was replaced. Guess what? That wasnt the issue, so I contacted LG, and they had me go over some troubleshooting over the phone with no luck. So they gave me appliance repair centers that only deal with LG. To make a long story short, after having 2 parts swapped out - one was for $91.00, the inlet valve was $54.00 and another $91.00 yet to be paid to the appliance repair guy. Oh and I forgot about the computer board (which only has a 5 year warranty) was replaced - I have a $1,200.00 dishwasher that does not work!LG called me to say that they will prorate it by giving me $676.00. After all that was put into it, that comes to $440.00 and I have to send mine back. Hmm. I told LG that this is unacceptable. Her answer, Well sir, its a man made product, so I laughed in which I replied, So if I purchase anything from LG and it craps out after 3 years, I am supposed to just accept that Oh well! Its man made? My fellow consumers out there, beware. Life is not good with LG.

Our LG dishwasher was installed 9 months ago and white marks (not water marks) are appearing at the top of the panel and on the handle. We only use stainless steel cleaner and are not able to remove the marks as it appears the finish is coming off. One of the marks on the handle is the size of a quarter. LG is unable to help as its a cosmetic issue. Is anyone having problems with the finish on their dishwasher? Wed like to determine whats causing the problem to avoid further marks. I hate to see what the dishwasher is going to look like in 2 years...

Back in 2012, I purchased $8000 worth of LG appliances for my kitchen and laundry. Long story short I have replaced the dishwasher, it could not be repaired. In September of this year, the microwave exhaust had a mind of its own. It would come on and off by itself. To use the it I would plug it in and unplug it. The part to repair it was more than half the price of a new one. In September I purchased the model LMH2235ST. A short time later the exhaust fan stopped working. I called customer service more than a dozen times. They gave me a case number and said they will call when to set up a date to come and repair. After many calls to them they kept saying they would expedite it. I have heard that several times more. I have asked them to send another to my home with a return label, but they said they could not do that. I called customer service just now December first, now I dont even get to speak to anyone, the recording says to go online. So thank you LG for nothing!!

Purchased over 3 years ago. Just like everyone else I now have a $4000 dollar broken fridge!!! Will not cool, I lost hundreds of dollars of food. LG what is your solution? Now Im waiting for a call from a technician, and if it goes anything like my LG dishwasher (that broke 3 times) Id better be prepared for a long process.

This dishwasher (LDF7810ST) quit after 2 years of use - it has never completely cleaned or dried the dishes even though a rinse agent was used. I rinse 3 times before a wash cycle and its still of no use. I had it repaired, but I should have bought another brand. I have also had an LG cellphone which was so annoying in its battery life that I went back to my old trusty Samsung for 2 1/2 yrs to wait out the contract. Life is Good as long as you do not buy LG.

My dishwasher started beeping and turning off mid cycle. This dishwasher is only a year old. I also have noticed more people have the same issue with dishwashers from LG. I Paid too much money for to be experiencing this after a year of use.

Bought this dishwasher a couple years ago. Always had a funny odor, like a plastic smell. About a week ago the dishwasher started making a really ugly noise and then shot up with an error code LE. The repair person arrived today, inspected and found a blown motor and AC board. Several hundred dollars just for parts, which are not available so a lot of people must be having problems. Avoid this dishwasher. Not worth the money.

I too made the mistake of buying LG appliances. My dishwasher motor has seized. Never felt the dishwasher worked correctly. 1/2 time soaking wet and 1/2 time dry. The utensil basket pieces broken out on the bottom. The machine is very loud. Takes a ridiculous long cycle of two hours to wash dishes. My wash machine is also now acting up and I am getting frequent error signs. If you want appliances to last longer than 4 years look elsewhere. Foreign call center with little to no customer service.

I own LG dishwasher LDF8072st. Purchased 8/13. 3 weeks ago, I recd an error code which determines a leak. I spoke with LG customer service who authorized repair under extended warranty. 2 different companies have been here a total of 5 times. The machine is still not fixed after installing a new door panel. Today the tech. informed me that they ordered a new pump to be installed November 11. I will be 5 weeks without a dishwasher. I have taken 4 days off from work to be here with a repair tech, and one Saturday. LG refuses to replace the product and gives me a different answer every time I call. They just apologize for my inconvenience.

Purchased my LG French door refrigerator in 2015. After the first year of owning it, the water lines froze up completely and started freezing the inside of my refrigerator. Service tech sent out to fix. Cost was more than what it should have been to fix a refrigerator that was just a year old. Then year 2 another service call and money spent out of my pocket to fix just to turn around and call them 7 months later. After more money was thrown into the refrigerator it was fixed only for a short time. In 2018, had another service tech come out and he could not tell me what the issue was. Call again, another service tech came out and we were told it was fixed. 2 weeks later I called again because the fridge had stopped Cooling yet again and again we lost most of the food inside. This time we were sent parts and the Tech that came out said it would cost over $1,000 for labor and we didnt have the parts that we truly needed. The service technician somehow broke the back panel of the refrigerator also. This was in July of 2018. The tech left the refrigerator taking apart and in pieces. Over a year later 2 October 2019, the appliance still sits in my house with the parts out of it and I have a non-working refrigerator. I purchased a small used refrigerator to get by until I was financially able to purchase another refrigerator. In 2015, we suffered a house fire which was a total loss so when I redone my kitchen I read reviews and thought I was making an informed purchase. Was I ever wrong!! My LG refrigerator isnt worth a dime and my LG dishwasher has had several issues in which Ive not even bothered to try to get fixed. I have just dealt with these issues myself also I have a LG washer and dryer. Luckily I havent had issues with it yet but I wouldnt be surprised if and when it does happen. With a name brand such as LG you would think they would do more for the customer. I finally spoke with LG again September of 2019, as I had heard they were covering certain aspects of French door refrigerators being fixed in the hopes of getting back my $2,500 refrigerator but still nothing has been done. I would steer clear of LG appliances in general. But more importantly I would make sure I stayed away from any LG refrigerators as they do not stand behind their product. This was the first time I had purchased so many appliances at once and lesson learned the hard way!

We bought a LG dishwasher 4 months ago. After 3 months we started having problems. In the last month is more the time we were unable to use it than the time it actually worked. I called LG 4 times so far, its quite obvious they cannot fix it but they refuse to exchange it. Im at the point I just dont want it anymore, I just want my money back. What a waste of money. They gave you the chance to put a review on their website, but guess what.. my review never got published.

Purchasing LG products is a piece of cake but the quality is awful. My dishwasher already had to have the board replaced within the first year. The compressor of the refrigerator went out completely. We lost our refrigerator and a freezer full of food. And trying to get customer service by phone to help me was ridiculous. The only reason it got fixed as quickly as it did was because I had to complain on LGs Facebook page to get anyone to respond to me. The manager that I spoke with on the phone whenever I called to get the refrigerator repaired was an employee of LG. He was rude and disrespectful. He didnt act like he cared one bit whether or not my refrigerator got fixed or that I was out of a refrigerator for over a month. I will never buy another LG product again and I would not recommend their product to anyone.

Updated on 06/24/2021: A lot has happened behind the scenes since I made the first post. LG stepped in and offered to set the situation right, so I gave them the opportunity to do so. As you will read here, not only did they fail to make things right, they ended up making it worse. I warn you now, it is not a short read. March 30-Must have gotten someone’s attention. An unidentified person (this is a trend) PMed me via Consumer Affairs (CA) and offered to address the situation. They asked for some info, including billing address for the original purchase. I gave info and waited.April 2- Offer to repair machine at their expense is forwarded to me through CA by an unidentified person. I agree to offer. Sometime after this point, LG orders 2 replacement parts, a new main control board and a display board. I am not sure why the control board was ordered, as it was obvious the display board was the problem. The display board is the problem on every one of these machines.April 6-I get a notification by text from a random number (never identified) informing me that I recently scheduled service for my machine to be performed on April 8. Only problem is, I didn’t schedule service. Someone from LG (never identified) took it upon themselves to schedule this service without consulting me as to whether this was an acceptable time. The text number this was sent from could not receive return calls or texts, and no contact information was available to reach out about this scheduled appointment.After some digging around on the LG site, I figured out that the service was indeed scheduled, and also found out at this time that the above-mentioned parts had been ordered (one part was on backorder) and shipped to the billing address I originally gave on CA. Only problem with this is that the machine is not at the billing address, therefore both the parts and the service tech were heading to the wrong address. If someone had contacted me when the appointment was made, I could have given the correct address. If some useable contact information was made available to me, or if anyone in this process so far had identified themselves, I could have shared the situation with the incorrect address. But none of those things had happened. I share this latest update with the unidentified PM contact on CA.April 7- A box arrives from LG. I open it to find a new control board. Not the display (the part that is actually broken) but the other random part. Turns out that the display board is on national backorder. Not surprising since the OEM display boards have a 100% failure rate. With every single unit of this model needing this part replaced, demand is clearly high.April 8-Tech Visit #1. The service technician calls me to tell me he is 10 minutes away. I then tell him that he is 10 minutes away from the wrong address. He finally gets to the machine (I was able to be there), swaps out the mainboard, figures out mainboard is not the problem. I knew this already. So did the tech before even doing the job. Once he determined the main board was not the problem, he swapped the original board back into the machine and left, planning to return when the display board arrived. Since the mainboard did not appear bad, he returned the new mainboard to LG. This would prove to be a regretful decision.April 13- New display board arrives. I contact service tech and he schedules the next day to come install it. April 14-Tech shows up for Visit #2 (the fact I am giving numerical designations to tech visits should tell you something) and installs display board. I am not at the house this time, or much of the remaining catastrophe would likely have been avoided. According to my wife, he swapped out the board, hit the power button to see it power up, packed up his stuff and left. He did no function check or system diagnosis whatsoever, just looked for the lights to power up. He also went into the LG service system and reported the repair job complete. It was not, and the fact that he did report it as such would create problems down the road.After tech leaves, wife loads machine and tries to run it. After about a minute, it shut down and gave an error code indicating no water flow. I get home and check water supply to make sure that we didn’t have that turned off. I will also mention at this time that I have degrees in both electronic and mechanical engineering, and have been working as a design engineer and troubleshooting technician for electro-mechanical systems over 30 years. So I was able to deduce that we had sufficient water flow, but the electric water valve in the machine was not turning on. I contacted the tech, and he informed me he would come by the next day and check it out.April 15- Tech comes back for Visit #3. During this visit I learned the tech was a refrigeration expert, and had limited experience with dishwashers. He was competent, just not that experienced with LG dishwashers. He figures out that he had plugged something together incorrectly. I am not clear whether this mistake was made during Visit #1 and the incorrect connection was made at the mainboard, or during Visit #2 and the incorrect connection was made at the display board. I suspect it was #1 and the problem was at the mainboard because one of the connectors he attached incorrectly was to the main water valve, thus the valve did not work, as I had identified. Wherever the problem, he swapped the connectors around, ran a diagnostic, declared it good, and left again. When we powered up the machine I could hear the water valve now working, but after about a minute, the same error code and shutdown occurred.April 15 Part 2-The tech comes back that night for Visit #4 (told you we needed numbering). I am there, and we spend quite a bit of time checking out the machine. I teach him a few things about how the systems operate, and using some of my electronic testing equipment we figure out that the system is not seeing a signal from the water flow sensor. Hoping sensor might be bad, the tech ordered a replacement sensor.April 20-Tech got part, and stops by for Visit #5. Flow sensor not the problem. He spends over 2 hours of troubleshooting, including 2 calls to the service center for technical support. They go through everything, including checking the wiring harness. Nothing bad with wiring, but the mainboard is not supplying power to the sensor. It was never admitted to me, but I will bet a month’s pay that when he incorrectly connected the plugs in Visit #1 or #2, the sensor power supply on the mainboard was damaged. If he had not already sent back the new mainboard (remember I said this would be a regretful decision?) he could have swapped in the new board and likely fixed the problem. But he didn’t have the parts, and he was eventually told by the Service Center to stop attempting repair and RMA the machine.April 21- An unidentified person contacted me by text to inform me that the Alternate Resolution claim was started. But I should be prepared for it to be denied because the computer system says that all parts are functional. Remember the tech incorrectly reporting the machine repaired after Visit #2? An explanation by myself containing actual factual information and logic did nothing to change the response.April 23- I receive a phone call from LG asking about how I rated the service I had received in early April. Because the tech had reported he completed the repair, the gentleman calling me had no idea the job was botched, and he wanted to know how I rated my service experience on my freshly-repaired and perfectly-operating LG dishwasher. I don’t think he was very fond of my answers.May 1- Received voice mail from someone at LG telling me I was to be offered a bit over $500 for my permanently broken $1k machine. It further instructed me to contact Shakiah M about payout. May 5-When I talk to Shakiah, I’m told the actual number offered is even less. After several back and forth discussions on both text message and email, I agree to accept the offer, as long as there is no legally-binding contract included. I am assured there is not.Side note: It’s bad enough that almost no one from LG ever identifies themselves, but I am even more amazed by the amount of correspondence throughout this process done by text message on a cell phone. Is this what we call professional corporate behavior in 2021? Text messages? What are we, high-schoolers? May 28- Finally get a written offer. And that assurance there is no legally-binding component to the offer? Not true. I must waive off all rights to pursue further action if I accept this offer.Let’s recap: I started this process with a top-shelf machine with a single defective part. A $200 replacement part and 15 minutes of effort to install this part would have fixed my machine. But thanks to the mistake made by the service tech, I now have a junk machine. And what is the offer from LG after three months of hassle to fix all of this? Half what it will cost to replace it. Now I have a choice. LG is so in breach of contract here (not the warranty, BTW) that I will almost assuredly win in court. But small claims court is a hassle. I have tried to give LG the opportunity to make this right, and they continue to fail me, and will no longer even respond to me.30 day deadline to accept offer is June 27, three days from now. If LG really wants to make this right, then they need to do something better than half replacement cost for a machine THEY BROKE. If not, looks like I will see them in court. And I won’t be suing for just the cost of the machine. Punitive damages will be added on as well, and I have high confidence in my case and my ability to present it. I have been an expert witness in court proceedings several times, so court does not faze me. I don’t want the hassle of it, but I won’t be treated as a pushover either. This is LG’s mistake, LG needs to fix it with a reasonable offer.Original Review: We bought an LG LDP6797BD dishwasher in 2018, with the intentions of putting it in our house being remodeled. We used it in our rental home for about 8-10 months before removing it from service and putting it in storage. It never got installed in the house, so after sitting for 2 years, we pulled it out of storage and put it in another rental property where it has worked flawlessly for 5 months. Now after a total service life of 13-15 months, we walk in the kitchen one day to find it dead. Wont power up, wont light up, wont reset. Looking at a few videos, I picked up a line filter. Not the problem. In fact, once I had it apart to change the line filter, I could see the red LED lighting on the board. So clearly it has power. Then after some more research, I find the web full of similar complaints. The number of purchasers with failures occurring, conveniently almost immediately after the end of their one-year warranty, is simply staggering. The Amazon listing for this dishwasher has 100% 1-Star ratings. Let that sink in. 100% 1-star ratings, I have never seen that on ANYTHING in my life. And especially not on an item that costs $1000. This design clearly has a significant design flaw somewhere. The number of instances of identical failure occurring within a span of 12-16 months of service life is not a coincidence, and this statement is coming from a highly-experienced engineer with 3 decades of experience in design and manufacture of electro-mechanical systems. I know better than to believe that any manufacturer can take products to market and NEVER make a mistake in the design cycle. But what that manufacturer chooses to do about it when mistakes happen is what defines a company. This machine has a major design flaw, LG knows it, and apparently has chosen to do nothing about it. And I guess they have a right to not do anything about it. Well, I have a right to do something about it as well. If LG continues to leave customers like myself that spent quite a bit of money on a clearly defective product, then it will be the last of my money LG will ever see. And I will go out of my way, every chance I get, to encourage as many people as possible to also not ever spend THEIR money on an LG product. This is site number 2 for the day, I wonder how many more times I can tell this story before the weekend is over?If LG believes that not addressing this issue will save them money, I can assure you it will not. They will lose far more money from me alone than what it would cost them to make this right with me. Add to that lost revenue the amount of money they will lose with all the people I convince to not ever buy LG as well, and this will quickly become an expensive mistake many, many times over what it would take to fix it. If everyone else being screwed does the same, we can make a statement that LG simply will not be able to ignore. LG, the ball is in your court.

We purchased an LG dishwasher last year. Since it has been installed, the performance of this product has been terrible. The washing and drying cycle is terrible. I contacted LG, and they sent a repair service 3 times and it is not working better. Now that the warranty is not good anymore, they dont even want to consider a replacement. But it never worked well. It is the worst purchase I ever did and the worst experience ever. I still have many error codes and it is not even drying anymore. They replaced the whole motor after only 3 months. My next step is sending them a legal letter and filing a complaint about their products.

Ive been trying for a month to get service on my dishwasher. Although the 1 year warranty is gone, the board is warrantied for 5 years. First time I called LG they gave me 2 phone numbers for 3rd party service in my area. I called them several times and never got a call back. I set out to look for my own 3rd party service and contact Sears because they advertise that theyll fix any appliance whether you purchased it from them or not. The repairman showed up this morning and told me that Id have to call LG to get approval from them to have Sears be the 3rd party vendor. The service fee would be $99. That was OK with me.I called LG and was told that they had a local LG authorized service in my city. I got transferred and spoke with them. I was told that they would schedule a repair if I paid $125 up front and then the charge me for the installation of the part (which was free). That would have amounted to over 30% of the total original cost of the machine. I have no idea what to do now. I was able to submit an email to service to see if I get a better answer. Regarding other reviews about how dishes stack inside the washer, I have to agree. I always had issues with glasses breaking because they fell over. I change the way I put them in. The thing I liked about the dishwasher was the short Turbo cycle. It was 58 minutes and did a good job. If you buy an LG Dishwasher be sure to purchase the extended warranty.

I bought an LG dishwasher 3 years ago. Read reviews I could find at the time. They werent the top of the line but they were reviewed better than middle of the road. I wanted it to be quiet and clean my dishes well. That lasted about 6 months, called them and they told me that all dishwashers make noise. I asked them why the dishes werent drying completely, they told me the inside of a dishwasher is always going to leave some moisture on the dishes. Really, that was their answer. Quit draining this week, well thats not true. It drained all over my kitchen floor.Finally found a repairman to work on it. Guess what, repairmen hate LG dishwashers too, if they will even work on them. Repairman told me if you can afford to buy another dishwasher to do it, they always break. Since I dont have a money tree in my backyard, I had to have it fixed, but you can bet I will never buy another LG dishwasher.

LG Dishwashers are Horrible... It takes over two hours to do a load of dishes. Plus the controls do not light up correctly and you cant see which setting to set unless you get a flashlight. Plus half the time the dispenser for the soap does not open half the time. Paid way too much for this product to have so many problems... very disappointed.