Spent a lot of money on this attractive stainless dishwasher. After minimal use (work out of town, used it maybe once a month) the pump quit. I live out of town, cant get anyone out here to try and fix it. Guess its going to the dump, probably only did 20 loads of dishes. Lousy loading racks. Though the interior is quite large, the racks dont seem able to nest as many dishes as my old one. About all this dishwasher does is look nice, stainless, hidden controls, sleek handle. Never ever buy a LG dishwasher. Even if Id have bought the extended warranty, the pump and service call are not covered.

I chose LG because it stood out. It had all the features I needed and wasnt going to cost me an arm and a leg. It was organized and it looked clean. The LG refrigerator is one of the leaders in technology and it doesnt change with their refrigerators. Theyre spacious and stay cold. It has great durability too. There isnt too much I would say needs improvement. I would just say that the area to keep things on the door of the refrigerator could be more spacious.

I purchased an LG dishwasher 6 years ago, in which time I have 4 service calls. This appliance was expensive and the repairs to date have included failure on the insulation (overheating), error messages causing the machine to stop, a leak, and most recently the machine smelled of burning electrical and has now completely shut down. I purchased extended warranties to cover the repairs, but the inconveniences Ive experienced and the nature of the failures of this product are not justifiable for a dishwasher in this price range and of its age.

I purchased LGLDT5678SS dishwasher in April. The dishwasher has a very annoying whistling sound during the fan/drying cycle which I reported to LG immediately. LG sent CVS Appliance repair to correct the problem. They replaced the fan; the whistling continued. I was told by their rep that it was probably a design/manufacturing flaw. I have called LG multiple times. I was told today by a supervisor that only TCC could authorize a replacement or refund, whoever that is. Do not buy this dishwasher. LG reps give you a constant runaround and the supervisor basically said LG would do nothing to correct or fix this. She put another work order in to CVS; their rep Randy called and said he had already repaired the dishwasher and that I should get another service company to come out. I have reached out to Ferguson, the company we purchased the DW from, they are my last hope. I cannot and will not live with this annoying noise which can be heard throughout my home, not just in the kitchen.

I am very disappointed with LG product. I have had a broken refrigerator since December 25, 2018. The first time a technician from LG had come to fix it was December 30th. The technician has been coming back every week since then and it is still not fixed. Its only been 17 months since Ive purchased this refrigerator and it has not been working properly for more than two months. I bought it on July 4, 2017. The first repair was on 10/30/17, the second on 03/23/18, and the third on 05/15/18. Now I dont have working refrigerator again. I need someone to take action or I am going to take legal measures. This seems like an issue not just I but many other customers have had and the issue is still not being resolved. Not only is this a time consuming process but also a financial loss. Since not having a fridge for over a month, we havent been able to buy store food and only take out. This not only takes even more money out of my pocket but requires me to take time off work because of all the appointments. Not only is the fridge not working but the last time a technician came on January 25, 2019 he scratched the fridge and left a black burn mark. I am so frustrated and disappointed with not only a product but the services. I would really just like my money back so that I can buy a new, scratch free, and working fridge. I have attached the pictures of the damage.

Four and a half years ago, we purchased a new fridge from American Appliance in Madison, WI. We looked at several models and were debating between a GE Profile and a similar LG model. We were concerned about the reliability of the LG brand and asked the salesman; he said he hadnt heard of any problems and that they were reliable. We decided to go with the LG. We started having problems last year and the main circuit board went out, which was about $500 to fix.I asked several friends if they have had trouble with any LG appliances and I was shocked at how many people I know who have had trouble with the reliability of LG. I wish Id followed my instincts and avoided the LG brand. Our fridge is now incessantly beeping, even when the door is not open. Today, it started grumbling very loudly. Im afraid Im in for another giant repair bill. I really wish wed bought the GE Profile fridge.

This LG True Steam front loading washer I purchased at Home Depot has put rips in the legs of 3 pairs of jeans. I have inspected the inside and cannot find any sharp spots that would rip a pair of jeans. I did find that there is a plastic yellow fitting in the front top of the rubber bladder that has a slot in it. The plastic fitting in the bladder looks like it is being pulled away from it seating in the bladder, and possibly could be catching the jeans and creating a series of rips.

Ive had issues with the front loader getting off balanced and causing error messages. The website states to unplug and washer will reset, which seems to work. Now it seems to off balance with every load and I find Im resetting a few times each wash. Not only that, but now my clothes are getting a moldy smell and I am rewashing to get the odor out. Very disappointed in this expensive product. I was thinking of purchasing a refridge from this company, but will look at other brands instead.

I have a LG washer and dryer, both are four years old. I’ve been having intermittent issues with the washer not spinning/throwing a code. Three months ago I called LG to ask who the authorized repair rep is for my area (I do not live in a remote area). Two separate phone calls and 45 minutes out of my life and still they could not tell me who to call in my area. I finally emailed again about a month later and was provided two possibilities, one of them does not service my area. By the time I got a repair, the washer was completely seized and cannot be repaired. The washer went to the dump today. An email to the VP of service in Canada four days ago has not even been acknowledged. Absolutely deplorable customer care and more aggravation than it’s worth.

We purchased our refrigerator in August 2016. In February 2019 it stopped freezing and cooling. I called LG and the customer service (800 243 0000) and was scheduled for a service call the following morning. Based on the description of the problem the customer service rep advised there would be no charge for the service call or repair. (She didnt advise why, I didnt ask because I was thrilled after reading the other horror stories on this site.) The technician, Bryan ** called me about 15 minutes after the call to confirm our appointment the following morning and ask me about the problem so that he could ensure he had what he needed on the truck to make the repair.The next morning Bryan called when he was on his way to my house. (Within the time window that was scheduled. Another thing that doesnt happen that often that people actually show up in the time frame they are supposed to.) He began working at 10AM and finished by just after 11AM. He would courteous and very competent in making the repair. It turned out to be a failed/faulty compressor which was replaced with a new one. I already loved the fridge, I am extremely pleased with the customer care by all three LG employees I worked with in this transaction. Thanks!!!

I purchase the LG High-Efficiency washer and Electric dryer in 2011. For the past several years the bleach dispenser has become increasingly rusted, and now it is to the point where the clothes washed when the bleach dispenser is used are coming out with rust stains. I thought it might help if I left the washer top open after each wash to allow it to dry out, but this has not helped, and the top is becoming so rusted it will soon be unusable. The dryer no longer completes a full cycle on most of the settings - it will begin and then shut down within a few minutes. I am very disappointed in this product and will not purchase another LG set again.

Our $3,500+ super capacity LG refrigerator stopped cooling at the 6 year mark. Several repair attempts have been made in the past month under warranty and at least $2100 in food has spoiled. Weve also spent $370 on floor repairs from water damage leaking from the fridge after the second repair attempt. My fiance and I have been tirelessly working the frontlines 6-7 days a week taking direct care of critically ill COVID patients at hospitals with little time to grocery shop (or sleep) since this pandemic started.For a month now, my family has been eating from our hospitals vending machines or relying on fast food delivery service which has drained our accounts. LGs policy states a maximum of $300 food reimbursement and if our unit is deemed unrepairable even under warranty, we have no option but to pay for junk hauling. After purchasing several high end appliances from LG, this is a huge slap in our faces.

Like many of the other reviews I have issues with constant unbalanced load errors even when the washer is a 1/3 full. Have never successfully completed a bedding wash cycle. Takes 3.5 hours per load. Bought a LG glass top range previously and also had a bad experience. Should have known better than to buy an LG product again. My bad.

After diligently researching washers, including consulting Consumer Reports, I decided to purchase an LG Tromm washer. Approximately 6.5 years after the purchase, the washer broke, specifically the metal spindle completely cracked from the metal drum. I called an LG endorsed repairman who ordered a new metal drum. Three weeks later, the drum came in but was damaged. He returned it and ordered another one. Two weeks later, the wrong drum was received. Again, he called and verified the part and this time, it took four weeks to arrive. When he went to replace the drum, it wouldnt fit and when he called the company (tech support), they verified that the drum was not the original piece. They also told him (and this was in front of me) that the specific type is no longer manufactured and that my washer would need to be retrofitted to accommodate the new drum type. This would cost more than the washer! I called customer support at LG and was told that they do not accept complaints. I asked what was done when one was sent in and was told that they just collected the complaints. So now, I am left with a broken washer, a pedestal that only fits LG front loaders and no venue to voice my displeasure. I will never purchase from LG again!

I had friends and relatives who spoke quite highly of LG. And because I trust their judgment, I decided to heed their recommendation. And Im so very glad that I did, because my experience with LG has been nothing short of wonderful so far. Spacious freezer, sleek design, compact, portable and ease of use is off the charts. Indeed, most of the features are satisfactory and I can think of few, if any, that arent. Though the bottom shelves are somewhat small for my liking. Theres too little room to store all of the cheeses, cold cuts, etc. That we consume as a family. But thats obviously a very small inconvenience.

I am so disappointed in our LG refrigerator with freezer on the bottom. Never again will I buy an LG product. Wish I would have seen these posts before we spent 2500.00 with extended warranty. Thats funny extended warranty spent that $ for the paper we signed I guess. The freezer is not freezing and an odor is coming from the refrigerator. Called LG and was told to call HH Gregg, she supposedly called the while I was on hold, she couldnt talk good English. I asked her where she was located in the US and she told me Alabama, yeah right. Dont purchase LG products, they dont back them and neither does HH Gregg. Wont be buying anything from there anymore. Where do I go from here? Dont have $ for repairs, should have been under warranty, oh by the way, manufacturer warranty I was told by customer serv rep Tammy from Alabama was on seals and compressor and that if she send someone out, I would have to pay labor. Imagine that.

The knobs were cracked and broken and we were unable to turn the gas all the way off. The repairman said he smelled gas when he entered my house. He ordered three new knobs. I then called LG at 800-243-0000 and told them that I had just read all the complaints about the range knobs, and how upset I am to learn that LG was doing nothing about the problem. I was then told that LG has a new replacement knob that they will send me free of charge. Five new knobs. No charge. I then asked why they were not notifying their consumers. No answer. I hope this will help someone else.

The ice maker stopped working about a year after we bought it. That was the beginning. But far worse than that is the absolute junk quality of the refrigerator interior. EVERY PIECE breaks on its own, due to low quality plastic and sloppy product design. Weve already replaced them twice, and they need to be replaced again. Pitiful. Weve never had any problems like this with a refrigerator of any brand, until we bought LG. This third world company isnt ready for Prime Time in the world market. They make garbage, and then dont stand behind their product. When will we stop buying the garbage these third world companies are selling us? If you want to say Lifes Good when youve purchased an appliance, DO NOT BUY LG! Total trash.

I purchased the LG French door/bottom freezer refrigerator in December 2011. May 2012 was my first call for repair. I found the freezer totally defrosted all my food and the refrigerator was hot. I called LG and got a customer service rep that couldnt care less that I lost a lot of food in a brand new $2600 refrigerator and the best they could do was send a repairman out in a couple of days. The repairman came out and replaced parts and boards. The problem has to do with the fan, I was told. Now its August 2012 and I awoke to a freshly stocked refrigerator once again hot and all frozen food defrosted. Once again I called LG and got a customer service rep (if you want to call him that) that was rude and non-empathetic about the situation. He proceeded to tell me that he sent a work order to the repair people and I will need to call them in half an hour to confirm they received the work order for repair. They call that customer service. LG knows there is a big problem with these refrigerators. I cant believe after reading all these complaints that nothing has been done about LG. I will never buy another LG product nor will I recommend their products to anyone.

After just over two years, both refrigerator & freezer stopped cooling. Our utility company provides Appliance Protection service, however, after waiting a month, the technician informed me that it is the compressor. When we purchased dry ice to save our frozen foods, I told the merchant about my problem. He told me at least a dozen people with LG or Samsung refrigerators had the same problem. The problem seems to be a common issue.

I bought LG washing machine and dryer, model wd-12316rdk, two years back (supposed its 5 years guarantee). In the first year, the main board had burned and I called the agency. (They told me that this model has main default which is this one. So why do you still sell it? I really dont know.) They didnt want to change it then they changed it after pressure from my side. One day later, its burned again then they changed again and now its getting burned for the third time. Three times within two years is really unacceptable. It cost me a lot almost $1000 so I really need to be compensated by a new one or I will raise and file official complaint against your company in front of the Egyptian courts.

The oven temperature is not accurate. Have to turn on all the burners beforehand so the temperature is not way too high. Sometimes it will work properly but more often than not it is too hot. The igniter on the right hand side of range (in front) will turn itself on and keep on until we unplug the stove. I think this is a fire hazard. And for the cost of the range it is definitely a piece of expensive junk. The cost of the range was around $1000. The range will definitely have to be replaced and it is only 2 1/2 years old.

So far I have not experienced the issue of mold on the door, and I have watched carefully. My 7 year old Maytag was very rough on various fabrics; the LG is cleaning clothes much better with less water and less Tide. I think the Maytag, for all its advertising, should have lasted longer. Maybe I am naive.

LG stainless steel fridge extremely discolored. Warranty representative said cosmetic issues are only covered for seven days. When I asked her to show me where this was in warranty she referred to a section regarding damage during delivery. I explained that it was fine when it was delivered and that the discoloration came over time. She kept referring to the same clause about delivery damage and then 30 minutes into the phone call said warranty doesn’t cover it because it must be a maintenance issue. She had not asked me one question regarding how I had cleaned or maintained the refrigerator. And refused to send a technician out to inspect it.

Lg is a big brand that they have quality products. I love LG appliances better than I like the phones. I have the lg stainless steel fridge that has double doors. I feel as though the company gave us a great item! The item was thought out and delivered in the best condition available. We love the fridge, it holds so much stuff and blows pretty cold! We have plenty of storage for produce and frozen. If I would update anything it would be the size of the fridge. We love big spacious fridges. Again, you get what you pay for.

We purchased a LG LXF28968ST/02 in March of 2014 from Home Depot and the 5 year protection plan as well. We have always had issues with the ice maker. Well it just stopped working in March of this year (2020) so out of protection plan. LG technician came out and diagnosed leak in the yoder loop. Unrepairable. Turns out after more digging, there is a class action lawsuit going on against LG for this very problem! I have reached out to the class action attorneys to get resolve. I like the style of the fridge but this is BS after just six years.

The large right front element on my LG model LSC5622WS electric range turned on by itself and will not shut off. The stove was purchased in Sept of 2007 and the warranty has ran out. I noticed on the internet that there are other people complaining about the same thing. LG customer service was very rude when I notified them. I had to unplug the stove. I cannot use it, fire hazard!

LDC22720SW - Since purchased 4 years ago the icemaker spits out ice all over floor whenever open freezer. Should have complained since reading reviews and see it happens to everyone but never resolved issue anyhow. Took out extended 3 year warranty and refrigerator & freezer totally fail two months after warranty up. Unit is only 4 years and two months old. Not worth a circuit board replacement of $400 or even a service call of $250. Will never buy another LG appliance.

I would give 0 stars! I have to get rid of the LG Tromm. It’s only 5 years old. It has bad odor and leaking door gasket. I bought this machine for the capacity and efficiency. Now it is costing me time and money due to the high maintenance of cleaning the washer so it will clean the clothes. The smell is unbearable. It’s got to go.

Advertising LG is life is good until you have a problem with appliance. Covered part but not labor. Had refrigerator for 24 months into a 120 month warranty. The approved service provider charged labor and service call which is NOT covered by the life is good company. The service technician stated he had already replaced three other linear compressor on LG refrigerators in my local rural area. Shouldnt there be a recall on them?

Agree with the other one star reviews with this issue. This top loader never gets enough water in the tub (on normal cycle) to even get most of the clothes wet, let alone all of them! How can anyone expect clean clothes without water? I always need to press extra water or deep wash....which really wastes a lot of water as it will then fill up to the very top rim when I only want it to cover the clothes in the tub! Ridiculous machine - dont they test these things before putting them on the market? So wish wed returned it when we had the chance...but hubby said well get the gist of using it HA.

I purchased a new LG four door refrigerator in August 2013 and purchased the extended warranty. In July 2015 it was not cooling and I lost all the food inside. The LG repair person came in a couple of days and determined it could not be fixed and recommended a replacement. It however took a month to resolve this because of LGs delays and I was a month without a fridge. In the summer very frustrating. It is now resolved and I have a new fridge (not an LG). I would not recommend LG for anyone.

Bought LG black stainless steel appliances. The microwave bottom melted since it has the cheapest plastic material underneath. It melted under standard cooking situation. Uninstalled it and took it back to Home Depot, waited about five days to hear from the Home Depot. Finally got a phone call from Home Depot and stated LG has declined to do anything since the damage happened from outside. I was offered by the store manager to give me a discount on my new microwave that I will buy. Other than that my $300 just flushed out. Its sad to see such a terrible product and service from a company like LG. They make billions of $ by ripping off from the poor. Now Im left without microwave and my $300. Never spend your money just by looking at its brand name. Knowing they have a name they use the cheapest product and plastic from China and charge the highest dollar amount. Terrible product. Im a mad and angry person right now.

Our LG fridge is about 5 years old and it has died. I can understand that things can go wrong but the customer service at LG is terrible. They are extremely rude! We have had to take two days off work and it still isnt fixed. We were told the freon leaked out and the company had to address this problem. We spoke to several people at customer service and they were nasty. We have been without a fridge for two weeks and there is no end in sight. We are starting from scratch and have to be home between 10-2 tomorrow for a second service person to come out.They arent going to fix it! Just look at it! So we will likely have to take a third day off work if we are lucky enough to get anyone out to actually fix it. My husband was just recently diagnosed with cancer. The tumor is causing lots of pain. Ice packs help a bit but of course we have no way to keep them cold. This has been a real hardship! I would never buy another LG product. They have no respect for their customers and do not stand behind their products.

Ill just make it simple. I bought a $3000 LG LMX3195ST refrigerator on 07/30/2011. It has been broken from day 1. I have fifteen complaints filed and documented with LG. They have replaced warped door seals. They have unthawed it twice. They have been out to disassemble/reassemble it from where MEI repaired it incorrectly and they replaced the motherboard. The unit still has error codes and the ice maker gets stuck in the on position. The first repair company, MEI, was horrible. The company had no diagnostic tools and where a no show, no call. The second company, A&E, I thought was pretty good and well equipped, but now stated by LG will not return their calls. After listening to the guy from MEI complain the whole time he was here about how LG was underpaying him, I would be willing to bet that there might be some kind of issues in this area. LG has not been able to call me and notify me of the trouble finding a repair center; instead I have waited as long as 13 days before I finally call them and just repeat the cycle. I refuse to give up and I will fight LG to the end!

I bought this refrigerator 7/21/2014. One year later, approximately 3 days outside the warranty, we had the circuit board and fan system replaced under LG warranty, in 8/2015. Now again, 1 year later 8/2016, we have the same problem with the refrigerator. I called LG and they basically said its not their problem. This company does not stand behind their product. I could understand if it was a different problem but it is the same problem diagnosed by the same repairman who repaired the refrigerator in 2015, one year ago. This refrigerator is just 2 years old and cost 2300+ dollars. I will junk this piece of crap and buy another reliable brand. I will never buy LG again on any of my appliances. THIS COMPANY DOES NOT STAND BY THEIR PRODUCTS; CONSUMER BEWARE!!!

We bought an LG refrigerator in March of 2017. Its a door in door. The problem we are having is with the doors. The door in door isnt closing and sealing properly. Weve had 5 service repair guys out that we couldnt really speak English and they continue to tell us the door is closing properly which it isnt. When we open and close the other door it ends up pushing the other door open and then that door doesnt close by itself. LG wont give you the time of day. All we would really like is for them to replace this unit and move on. But they dont want any part of it. You spend $2500 to $3000 on a unit you expect to work properly and they could really care less. I would not recommend LG products to anyone.

The knobs on the LG gas range will turn on just by reaching over the stove to get something and turning to walk away. They turn past lite and fill your house with gas. You barely touch them and they do this. This is very dangerous. I have come home 3 times in the last year with my house filled with gas. My elderly mother took a pan off the stove to wash it and then went to the living room not noticing the smell. I came home and nearly passed out when I walked to the kitchen. I see that there are many reviews with this same issue. I have called LG and they keep trying to send a technician. I have explained its not a technical issue. Is a very poor design. They will have their safety team call me within 24 hours. I think something needs done about this. People are or probably already have been killed. They certainly have to be aware of this with all the reviews I have read. Next step is to go to the News and do a demonstration so people will be aware and not purchase from this company. Like I said it has happened 3 times in my home and its dangerous. Please do not buy LG gas ranges.

My refrigerator is now just 3 months old and has now incurred 5 repairs. LG refuses to replace the refrigerator. You will just get the run around when you contact customer support. When I talk to people and ask why, they say they are supervisors/managers and they do nothing! It’s the worst customer service, which is a shame! As of this posting, I’m still playing runaround on the telephone game. These stainless steel refrigerators are not cheap and you would think after numerous repairs for the same problem common sense would be to replace the unit! I guess they feel they are not too big to fail. To anyone who wants to start a class action lawsuit, please contact me at **.

I have been without a refrigerator for 2 months. We live in the KC metro area and there are only 3 repair companies certified by LG. It took them weeks to come out as they were booked and then we had to order 2 parts of which both have been back ordered. Maybe I am spoiled but 2 months without a refrigerator is a long time. I called customer care and indicated I think they have a supply vs demand issue. Obviously they have a bad product if you cannot keep the parts in stock to repair. I also have a dishwasher, washer and dryer by LG. The dishwasher is awful and so far the washer/dryer have been fine. I need to find a new brand before we update our kitchen! Based upon repair time alone they are not worth it!

I would never buy this type of range again. The large burners are in the front, where one would place a large stock pot. It is very dangerous to have such a large pot positioned in front. You have to reach over it to get to the smaller pots. Its very dangerous. The reason I bought this range was because it matches the refrigerator. It looks good, but it is difficult to use. I can manage it, because it is just my husband and myself. If I had a young family, I would get rid of it (even though it is new). It could become a hazard with small children around. They could easily pull a large pot over on them. I am constantly vigilant when I am cooking on it and worried I will tip the front pots over on myself. Its not a pleasure to cook anymore!

Have had this washer/dryer for close to 10 years. Both have worked well. We have not had any mechanical issues. Washer has done a great job. I would recommend this brand to others. Both units are front loaders. The drums are large which I believe helps circulate the clothes to do a better job of cleaning.

I purchased an LG washer and dryer approximately two years ago. I’ve had no problem with the dryer however occasionally the washer doesn’t drain properly. They are front load. Even though the washer doesn’t drain properly on occasions it does an excellent job of cleaning your clothes and I don’t use bleach but my whites are just as white as when purchased.

I bought a brand new LG Refrigerator two and a half years ago. Now, the freezer door fall off. All the meats/groceries inside the refrigerator are melted and rotten constantly. I would like to know what to do and how I can get it fixed? I would like to know if this happens to lot of customers? Please help.

The motor has stopped working on my dishwasher and it is within the 10 year motor warranty. LG says they will replace the motor, however I need to pay $180 for a service tech to install the new motor. They say the motor itself is free, I just need to pay labor. I told them to send me the motor and I will install it myself, however they refuse to do so. The terms of the contract state that I am responsible for labor, that should give me the freedom to use my own labor, not be forced to pay (and overpay) for theirs.

We purchased an LG french door bottom freezer from Home Depot July 2017 and the top refrigerator area will not maintain a safe temp. I have contacted LG customer service numerous times, it is still under manufacturer warranty however they have been unable to find a technician that will service our rural area, 4 referrals and no service. They assure me they will find someone to do repairs however it is nearing a month without proper working condition of refrigerator. Poor customer service, poor quality of product. Beautiful but non functional. Definitely do not recommend!

I have a double oven and I love being able to bake more than one item. I can make dinner and make desserts at the same time. Sometimes family wants two different items so you are able to do more than one. So grateful for that!

Burners go to highest setting, even when set to low heat on control panel. Worse than that, you can not turn the burner off with the controls. The only way to turn the burner off is to unplug range or flip circuit breaker. When circuit breaker flipped on, burner turns itself on at the highest level and you still can not turn it off. Very, very dangerous. LG recalled one model for this reason but other models, that have not been recalled, have this problem as well.

We purchased LFC25760SB Refrigerators in July 2007. It has been working just fine until recently. We noticed the lights were out on the Refrigerator section and when I removed the cover to see what size and shape they were, the light bulbs were very hot. Once they cool down, I checked the switches and they were NOT turning the lights off when the doors were closed. I noticed that there has been a problem with these models of refrigerators and was wondering if there is a fix yet offer by LG. Any assistance would be appreciated.

LG Fridge model #LMXS2762S/00 purchased from Best Buy. $1700 down the drain delivered on Nov 8, 2015 started with the ice machine then the freezer then the fridge. I lost approximately $800 in groceries and have been calling and complain for weeks. Keep in mind I have children and have been having to feed them crap or forced to go to the store load them up every day in order to eat healthy. They have sent a guy out a few times and still nothing is getting fixed. I have seen lot of bad reviews and am suggesting a class action lawsuit again like the one that started against them in 2012. If you would like to join against them please let me know by emailing **. Lets hold them responsible for their faulty products. Now they are saying they cant have someone out until the 8th of March and it broke on the day before the Super Bowl.

Our french door refrigerator stopped working after 2 years and will need a new compressor. It sounds like LG started using a higher efficiency compressor a few years back that hasnt held up well. The replacement part is on order and we will be without a fridge for at least 1 week or longer. In the past, we have purchased much less expensive brands and never had this type of problem. Although the compressor is still under warranty, we are being told that we will be responsible for the hourly service charges. My advice is to avoid LG refrigerators - we will in the future. I have to believe that there are more dependable models, particularly at this price.

I am extremely disappointed in the support of LG. This is my first purchase of a LG dishwasher and in the first few months I started having electronic problems. The technicians could not solve the problem after several visits and as soon as the warranty expired, they wanted to charge me several hundred dollars to continue to solve the problem.

We purchased out LG four-door three years ago from Home Depot. We purchased the 5-year HD Protection Plan (issued through a company called Asurion). The compressor began failing last November, and since January, we’ve had repairmen in our home four times and are scheduled for a fifth visit next week. The first company they sent out spent over a week replacing the compressor, only to have it fail within a couple of days. When they returned a few days later, they spent an entire day repairing the issue, and claimed it was the most difficult repair they’ve had to attempt. We were without a functioning fridge for three weeks while we waited for appointments and replacement parts. The fix lasted a short time before failing again and this time it’s been a comedy of errors getting anyone to even look at it. LG tells us to call Home Depot/Asurion, HD/Asurion says its LG’s problem. LG sends a repairman from Sears who says it can’t be repaired and he’ll let LG know, a week later HD calls to see if we’re happy with the resolution. I explain there’s been no resolution, and am promised a phone call from LG within 48 hours. ... Four days go by, we can’t get ahold of anyone. We have to threaten legal action to get a return call, which essentially puts the onus on LG. Asurion explains that LG has taken over the process that our protection plan normally handled and basically they can only ask us if our issue was resolved. At this point we’re offered a loaner fridge, but none is unavailable, so we’re sent a $100 gift card toward the purchase of a mini fridge. I’m desperate for any kind of refrigeration in my kitchen, so we go to Home Depot, only to discover they don’t sell any mini fridge for less than $120. I am beyond frustrated at this point. I shouldn’t have to spend any more money. We’ve lost hundreds of dollars in food, hours of time on prepared meals, etc.) After the first failure, I’ve been afraid to put our bulk meat in the freezer, rightly so, because I’m afraid the fridge will fail again. So Last week we had a fourth visit from a repair tech, who said our fridge can’t be repaired, and because we’ve been told by LG that the repair tech must call them directly, we asked him to make the call in our presence. He spent 30 minutes on hold before being disconnected, and my husband spent 90 minutes on hold before he gave up. LG repeatedly claims they aren’t getting any information from Asurion or their repairmen. Our claim rep from Asurion returned my call the following day and conferenced in a rep from LG, who basically said he couldn’t help me before transferring me to someone from ‘executive services’ who reviewed my case, said she was sorry, and scheduled another repair visit. She described the convoluted process that needs to occur before they’ll replace my fridge, but wouldn’t give me any of the phone numbers that Sears needs to call, and Sears has no idea what we’re talking about when we tell them they need to call LG (although so far they’ve been willing to accommodate us). We’ll see what happens on Monday when repairman #5 shows up. Every repair guy we’ve spoken to says all they do all day is go around and evaluate failed LG compressors. We finally broke down and purchased a new refrigerator in the meantime, and the sales associate also said he always discourages people from purchasing LGs because everyone he’s sold in the last 4 years has failed and LG is terrible about replacing them. So, to sum up, LG sells garbage, doesn’t care, and won’t help when they can’t be repaired. And so far, the Home Depot protection plan hasn’t done much to protect my purchase. This has been a nightmare and if I could afford to write off the thousands of dollars I’ve spent on a trash fridge and wasted food, I would do it, because LG is killing my sanity.

2015 LG french door refrigerator Model: LMXS307465 - Purchased December 2015, so just over 2 years old. Suddenly not cooling adequately and had ice building up. After defrosting and cleaning, would not cool to safe food storage temperatures. Several phone calls to LG for phone diagnostics were no help. Finally said it needed a service call and gave me numbers for 3 different service companies. Either they didnt come to my town or didnt work on LG. Finally found somebody to come on my own. Now awaiting a new control board. Called LG back to find out that part was only covered for a year under my warranty. That was an expensive fridge with a lousy warranty. I suspect Im not the only customer with this issue.

Bought an LG suite when remodeling our home. Our refrigerator and freezer quit working after 2 year. A call to LG service for repair was met with parts are covered but not labor charges. We were forced to spend $400.00 to get service to schedule repairs. Service tech came and replaced compressor. We are out the $400.00 service call as well as hundreds of $$ in spoiled food! I see where several posters indicated they were compensated for both and am wondering if LG would make good on our claim or is a class action the route we should take?

The LG refrigerator bottom freezer was the worst purchase I have ever made. I will not buy nor recommend purchasing any LG garbage. Horrible, horrible service from LG. Ive only owned this piece of garbage for 4 years. Ive had the repairmen out 6 times and the freezer still doesnt work. LG still refuses to replace it. Be smart, buy something other than LG.

We are so disappointed that we will have to replace this expensive appliance after just three and a half years. The service tech said it would need a new spin basket, motor, stator and hall sensor. It will cost $530 for parts and $350 for labor. But we can deduct $92 for the cost of the motor which is covered under the 10-year warranty. I feel taken. LG had the best repair history according to Consumer Reports, which is why we made the decision to purchase an LG. But I feel like three and a half years is way too short for a washing machine to last. I wont be buying LG again.

Having 4 compressors replaced, 3 months of no refrigerator in my home, Food being discarded due to compressor failing, rude and unhelpful customer service along with a complete runaround, NEVER AGAIN!

We are a household of four and our clothes have to be replaced due to LG and their faulty washer machine. The clothes stink. LG does not care. They know the problem is there. However they will not discuss the problem. Look at the internet at all the other folks having an issue. We have bought the chemicals and tried the fixes.

So we bought a $2000 LB refrigerator stainless steel, French doors, water in the door, and freeze drawer. This fridge has been used literally for 2 yrs at most. Went to plug the fridge in and nothing comes on. Google this issue and its a known issue, need to spend $300.00 on the main board. What??? Plus labor... Poor quality. Called customer service and asked for some help not free but some help and was told to pound sand!!! Oh wonder why they have crappy reviews!!!

LG Range LRE30453St/01 - Stove is 2-1/2 years old. Needed a Board, took 6 weeks, nationwide all facilities were out of stock. Then needed a heater element. The ACCESS panel for the heater element was never cut out on the stove, so this was very time consuming to cut myself. Customer service would not help me with any of these expenses and inconveniences. The wire on heater element runs way too close to back of stove and they are not insulated. How this passed UL I will never know. The product is poorly built, difficult to work on, and possibly dangerous. My formal complaint was issued with them, case # **. I was told I could not be helped by them in anyway whatsoever.

I purchased the pricey LG French Door Refrigerator back in June of 2013 and have had NOTHING but problems. The ice maker jammed constantly and leaked out onto the floor. The bottom freezer compartment stops randomly, spoiling all the contents. I have had repair folks out three times now. And LG is of no help. They now tell me that they will not cover anything because I am past warranty.I am so disappointed in their (lack of) any customer service. They do NOT make it right and I HIGHLY warn anyone from purchasing an LG appliance. I am now working through my credit card company to try to get some repairs covered or hopefully a replacement. An unreliable refrigerator is not OKAY!!! I have completed the form for the Class Action Lawsuit but Im concerned that will only result in pennies on the dollar (if anything) for the lost food items and me left with a faulty refrigerator.

We purchased a new LG stove from Best Buy. The oven failed to work under warranty. We called LG and they told us that the stove needed to have a dedicated electrical line. We had it done. By the time it was done, the stove was beyond warranty. Three hundred dollars later, the oven failed to work. LG would not deal with it. I called Geek Squad to try to fix it. They could not fix it. A wonderful tech came out. He did not charge me. I still do not have a working oven. I will purchase a Viking stove and dump this piece of garbage. I needed a washer/dryer and purchased a Samsung unit. I am very happy with the unit and the experience. LG is all talk. The LG unit is the worst experience one could have. I fully expect to file a consumer fraud complaint against LG.

I have an LG front loader, real nice. Easy to use, don’t like the idea can’t clean the area where you place the soap and softener. It should be easy to remove to prevent mold etc. The model we have even though you can place a large quilt inside it is still wet after the first spin. You have to do a drain and spin in order to get the excess water out. Maybe it would work better if it was a top loader without the agitator inside.

I have owned my LG French door refrigerator for 18 months and have had two problems with the icemaker. The first problem happened during the warranty and was covered. The ice bin plastic broke off and plastic bits were dispensed with ice. The second problem is that the icemaker is completely broken and needs to be replaced. I used the live chat on the web site and they walked me through a number of steps, but in the end, it needs to be replaced. Its over $300 after owning it for 18 months. I am not happy. My last refrigerator lasted 20 years with not one repair.

The LG gas dryer that I purchased from Best Buy on 11/26/2011 and didnt receive until 12/1/2011, has been out of service since 4/3/2012, because the dryer is not igniting. I called Best Buy and because I didnt purchase their black tie warranty and it has been past their 30 day exchange period, Best Buy will not exchange my dryer. I called LG. They referred me to A-Reliable Appliance Service out of Chattanooga, TN. I called A-Reliable (what a joke) on 4/3/12, scheduled appointment for 4/5/12 and they ended up coming on 4/4/12 to see what was wrong with my dryer. A-Reliable ordered parts and replaced on 4/10/12. I work Mon-Fri 8-5, 30 minutes from home. I have to arrange for someone to meet them at my home for repairs. My mother-in-law met the service tech for them to repair my dryer. The service tech replaced sensor and thermostat valve, the dryer was still not heating after 15 min. of running and the tech left my home without dryer working saying that it was fixed. Im no genius but I can figure out that if a gas dryer is not hot after 15 min. of running, that obviously its not fixed. I called A-Reliable on 4/11/12. I was advised by Larry that his service tech was going back and forth with LG trying to figure out what is wrong with my dryer. I called Larry on 4/12/12, still same response. I called Larry on 4/13/12, still same response. I called LG. I was advised that A-Reliable Service had not been in contact with them since 4/10/12. I was told that they were supposed to have replaced an electronic control panel which was not done by A-Reliable. I asked about the manufacturers exchange and was informed that the service provider had to do what they were informed to do before that would even be considered. A-Reliable was to call me on 4/16/12, to advise when they would be out to fix my dryer. Guess what, no call. I gave them benefit of the doubt. I called Larry at A-Reliable on 4/17/12. Part was still not in, it should be there today. They will call me back to let me know, no call. Morning of 4/18/12, I called Larry at A-Reliable and part still not in should be there today. I called LG customer service and spoke with a representative. They called Larry at A-Reliable Appliance Service and found out that the part has not even been ordered. I have been lied to by Larry at A-Reliable Appliance Service since 4/11/12. This is ridiculous. A-Reliable is causing LG to lose customers because of the simple fact that they are not responsible or knowledgeable in repairing appliances. I filed a formal complaint with LG. I spoke with an executive service representative to advise the situation. She advises me that she will address this problem and get back with me and resolve the problem with the dryer that is not working!

LG HE takes less time to dry clothes. Uses less hot water. I like the front-loading washer and dryer better than top-loading ones. They were somewhat on the expensive side, but worth it. LG has an innovative motor that will last longer because theres less motion involved. I like the pedestals as well. Ive had absolutely NO problems with either the washer or the dryer, and no missing socks! Mine are full-size side-by-side units. There are many cycle options for each: water temperature for wash and rinse, type of material, intensity of spin cycle; the dryer allows for both timed and sensor drying.

I had an Electrolux washer for over 2 years & it was giving me problems like extreme vibration which makes the washer move. So I got an LG front load washer after reading the reviews. The washing was quiet soft. When it starts spinning dry, the motor roars like a 2-stroke motorcycle engine: really disappointed with our buy as we wanted to wash our clothes when we are sleeping. What a crap machine! Not recommended. Would rather get an Electrolux back. Korean SUCKS!

I purchased the microwave a year ago and it works great and warms up food evenly. I clean it easily. It looks brand new inside and outside. The color I have is black with some chrome linings and inside its beige.

Have this refrigerator for about 2 years and it has quit cooling twice in fridge and freezer. Getting repairs seems to be a big problem as LG says cant find technician in my area. One service provider says we will not work on LG due to complicated process and has gotten only 1 out 7 to work after replacing compressor. LG says to wait several days for them to find technician.

Back in about June of 2017 my husband and I purchased a new stove, dishwasher, refrigerator and microwave. As of today, August 14th, 2020, we have had to purchase a new dishwasher, which we waited about 6 months for the so-called part to come in, which ultimately did not fix the problem. By that time we were so fed up with LG, we said forget and purchased a different brand. Next is our stove, ha! The stainless steel has scratches and the black flat top is terrible looking, oh and the self cleaner is a joke! On to the refrigerator. We have had a technician out 5 times to troubleshoot the ice maker. Today, realized the compressor is now bad and are waiting for a new one to come in. Lastly, the microwave lights stopped working almost immediately. We thought at first it was some kind of energy saver since they would go off and on periodically. Unfortunately, it was yet another defect in our LG bundle of crap. We will NEVER purchase LG products again.

This problem dates back to April 2019. My 1 yr old LG Refrigerator stopped working so I called LG and they dispatched a Tech from A&E repair (Sears). The tech told me it was compressor and evaporator and would be about 1000 to fix. I told him I would contact LG as it should be under warranty. So he charge me 119 dollars and left. I called LG. They said it was in fact under warranty and shouldnt have been charged. They dispatched the same repair people 1 weeks later. So it now been 2wks. with no Refrigerator. Repair guy came and had to order the parts (why couldn’t he see the first guys diagnostic).2 more weeks without Refrigerator. Guy showed up and fixed the problem. Fast forward to July 15th 2019 dead refrigerator again, So I called LG. They assured me this would be fixed in a timely manner! Well they promised by the 31st and A&E confirmed it but to no avail, A&E rescheduled it for the 9th of AUG. Well after hours on phone they said they will come here on the 7th which is today. The guy shows up and looks at it, takes the back off and says we have more issues not just the compressor but the evaporator and he will need to order parts. So now it’s been 3 weeks and he can’t be back here until the 26th.We have been living out of ice chest to keep our food cold. We are a family of 4 so wasting a lot of time and money for ice, I am a heart patient and need to eat a certain way, so I can’t rely on fast food. This has been a complete nightmare. I spent over 2000 dollars on a product I thought was quality. On another note I purchased a LG 60 inch TV and it died 14 months later just out of warranty--1000 dollars down the drain. So much for Lifes Good.

On September 6th, my wife and I felt a Jarring motion in our home. It was almost like an earthquake. I went to investigate and found my LG washer had spun out of control and had put a 6 inch dent in our wall and had also hit the LG Dryer next to it and did considerable damage to it. Since the machine was about a year old we contacted LG. Within days they sent out a technician, who took pictures of the damage and forwarded them to LG. He also unplugged the machine and locked it so we could not use it. For the next month and a half we contact LG on what they would do. After about 10 phone calls with questions about what is the serial #, which the tech sent them the first day, to where did you buy it and do you have a receipt. Again all info they track as the manufacturer. They did refer us to a Mr. ** who did respond to emails, But it wasnt his department.We finally contacted the Presidents Office and that got a response now they are offering a free repair or a discount on a new unit. Nothing about the $300 worth of damage to our wall or the extensive damage to the dryer unit. The whole process seems to be designed to have you stay on hold until you give up and dealing with people with a poor understanding of English, to pointing you to the wrong people. We are 45 days later and now the President is involved. Hopefully we will get our repairs soon.

Seems my problem (compressor & HORRIBLE customer service) is one of MANY complaints about the LG refrigerator. It is junk and the service techs are even worse!!! No one cares and there really is no one to talk to as it seems even the managers and supervisors are deaf tone. The Filipinos are very nice... but NOT HELPFUL at all. It is like they just read from their computer prompt with every statement you make. My question is: WHERE AND HOW DO WE GET A CLASS ACTION LAWSUIT?! $3000 fridge should last more than 3 yrs! I have a small fridge that is 21 yo and has never had a service call and still works! My in laws have a fridge from 1978 that STILL WORKS! Wth?! Junk!!!

Just want to chime in here... I just googled I hate my LG refrigerator and am shocked to see so many people PUT OUT, financially, time-wise, logistically... for these EXPENSIVE refrigerators! I had a perfectly good ole side-by-side Whirlpool. Didnt like the freezer, too narrow, couldnt even fit a frozen pizza without taking it out of the box... you probably all know what Im talking about. So my husband buys me this (visually) great-looking LG French door fridge, Christmas last year. 28.8 cubic feet, white and sassy. Pattys in love! Supposedly $3000 but on sale for $1800 at Brandsmart. Still a pretty penny, and I added a 5-year warranty.Last month I was clearing dishes and walked into my kitchen and wiped out in a puddle of water, everything flew everywhere, I landed on my knee... awesome bruise! Lucky I didnt break my neck or cut myself on the wine glasses I was carrying that went crashing to the floor. Angry much? How do I summarize this quickly? Cant! It took two weeks, scads of phone calls (of course ALL calls are taken by someone in Asia and the voice recognition software doesnt recognize the word refrigerator more than half the time and there are no options to actually press a number button)... I lost most of my food, lived out of a cooler, constantly buying ice... when the local fridge repairman came he was GREAT but said it needed a new computer panel. Fine. 3 days later, computer panel installed, fridge working again. More phone calls, claim filed, fought for $150 food reimbursement.STORY OVER? NO! Its happened AGAIN! Puddles on the floor, melted frozen goods... and I am... well, Ill just be nice and say upset! Of course LG is SO SORRY, MAAM... we can get someone over there in 3 days! I must confess to yelling NO WAY! and today (its Monday 10/22 & the fridge started plotzing on Saturday) my friendly repairman came a day early because I WHINED on the phone this morning to them.NOW I NEED A COMPRESSOR! Back to cleaning out freezer and fridge, living out of a cooler and trips to get ice. Should have one in 2-3 days. Somehow this doesnt ease my mind. Ive declared to LG Im telling everyone I know to never buy LG appliances! They dont seem to care... probably because theyre safely 5000 miles away from me! ;o) Enough said? Thank God I bought the warranty because nothing out of pocket yet. I might go ballistic if I have to pay anything for my 10 month old fridge. Looks arent everything! Sorry I broke up with you, Whirlpool! Good luck, everyone! Thanks for reading my novel!

Black mold in door gasket cannot wipe clean - Only have had it 1 yr. No matter how many times we clean, wipe or leave door open we have mold and mildew with sludge sometimes. Cant get entirely inside the rubber to wipe out. My toddler and teen gets fevers off and on for no reason. Not happy with my LG front load that cost a arm and leg.

If there was a way to give this LG True Balance Top-load Washer less than one star I would do it. I absolutely HATE HATE HATE this machine. There is no sized load, small or large, that goes thru a complete cycle without the unbalanced signal going on. This is NOT a washer you can leave alone for any length of time. I am constantly standing over it to readjust the clothing in the load to prevent yet another rinse and the washers attempt to even out the load before the spin. Unless there is a fix for this, I will NEVER buy another LG product.

I have been married for 40 years with four children and countless loads of laundry. Most of my washers and dryers have been maytag and lasted 10-15 years with few if any repairs. This LG top loader is the worst machine I have ever bought. I purposefully did not buy a front loader because of problems with odors I had heard about. Well I guess a top loader can Smell really bad too. I dont understand how in 2016 we dont know how to make a washer that drains properly. This is a lemon and I will be selling it soon and buying a good ol Maytag. I just lost a lot of money on this one. They should recall all their machines until they figure out and fix the problems.

We bought our LG Smart Inverter fridge last year. When we were shopping, we were looking for a spacious freezer and of all fridge weve seen, its layout stood out. The height and the depth (the z-axis) is greater than others. We could stuff a lot of meat, ice cream, ice inside and since last year, we have never filled it up to its full capacity even though weve hosted large parties in our house. It also have compartments inside that are intuitively placed, not just placed there for the heck of it. My favorite is the chiller, its spacious and it can semi-freeze meat, hotdogs, chorizo, making it still fresh.We have not had any problems with the fridge. Hope we dont have to use its 10-year warranty. The only downsides with the fridge is that the egg tray can only accommodate 8 eggs and even though the doors are closed, somehow, insects are able to creep inside. I dont know how they can get inside to both the freezer and the lower compartment. I constantly remove dead insects inside. So far, fridge is performing as expected.

Since the day I bought my LG fridge I have had issues, a leaky water dispenser and frost building up in my freezer so I can’t use it. LG has sent repair here at least 9 times and they refuse to replace the fridge. There is always an excuse. The freezer door has been replaced 3 times and repair just left and LG had them here to verify that the fridge needs replacing. Once again they refuse to do so and are ordering another freezer door. Customer service lies to you on the phone and you just keep going around in circles. I spent a lot of money on this fridge as a replacement after our house being hit by a tornado and I am appalled at the treatment we have received! Shame on you LG! If I could rate it a zero I would!

Only lasted 16 month. Bought at Best Buy in 4/2018, freezer and ice maker broke down in 8/2019 and now refrigerator portion not cooling right. Will never purchase LG again. Warranty through Best Buy is Geek Squad which is a total disaster. Still without a refrigerator after 1 month.

DONT STOP UNTIL YOU GET YOUR MONEY BACK... I DID. My 4-year old LG fridge stopped working. The fridge was warm and the cooler was warm but everything else worked (lights, water). I had the same horrible experience as most of the reviews I have read. Multiple phone calls leading to nowhere. Had 3 different techs sent by LG and all diagnosed different problems. One said I needed new compressor, the other said compressor was fine but that I had a blockage, the third said I have a leak. I was still covered under the warranty but the techs all explained that the fix was extensive, might not solve issue and it could break down again. Ive never been more proud and embarrassed at myself in my life. I kicked and screamed and shouted and fought with them on the phone for over an hour and a half until they approved me getting my money back (even then I waited for the confirmation email saying so). Im not the type of person to act like that but ultimately I had to be to get what I deserved. My advice, dont give in and fight like heck to get your money back... it can happen. LG should be ashamed of themselves for bad products and horrible customer service. Very few positive reviews about their refrigerators.

Top Load LG washing machine only 3 years old, constant UE message and takes hours to finish the load. Customer Service support is terrible. LG does not back their product and refused to admit there was a problem when it was under warranty. Customer support insisted the machine was out of level, but it was not. We had a service company come and look at it, and it needs software update, but when we call Customer Service that is a very expensive cost, not backed by LG. NEVER BUY AN LG WASHING MACHINE. We researched and it got a high rating from Consumer Reports when we bought at Home Depot, but that was totally inaccurate.

LG refrigerator model LfC21770ST had voids in freezer insulation. Freezer liner has separated from body. LG tech says no reliable repair. Bought refrigerator in late 2008. Has 7-year warranty. LG will not replace unit.

We called LG service on Sunday to repair our 6 year old french door refrigerator. With the holiday, they said that they couldnt get someone here until Tuesday, so we made an appointment for Tuesday between 8 & noon. When no one showed up we called again and they said that they were having problems and couldnt get someone here until Wednesday pm. When we asked for a refund of our $300 charge on our credit card they said we had to go through some complicated BS and it would probably take 3 days for the credit to process! Will NEVER buy another LG appliance again!

Purchased this top load LG washer 4 years ago. Problems with the performance: Takes too long to do a small or medium load. Washer does not balance the load. Sheets and other large items cover the smaller clothes and they never get clean. Machine Quality. Washer LID BROKE APART for no reason. Will not close at all now which means I cannot use the machine. I contacted LG and complained gave me a case #. Never called me back. When I contacted them they said that the warranty was only for a year. Had to order a new LID for $200 which I have not received yet. Not sure if the expense for the LID was a good idea. The problem will most likely happen again. $700 for this machine was a WASTE of hard earned money. WILL NEVER BUY ANY LG PRODUCT AGAIN.

I purchased the LG Smart Drum top-loading washing machine a few years ago. The clothes come out very wrinkled. I now put almost all my laundry in the dryer; it helps remove the severe wrinkling. I used to just hang clothes up after washing them. Now it takes more energy: my own, and the electricity. I just finished ironing a top which I have had for well over a decade, used to just remove it, nice and clean, from my beloved Kenmore front loader, and hang it up. This was the case with all my clothes. I purchased my machine at The Brick, had to leave the country for a few months, and when I returned it was too late to have the unit replaced. Cant really fault The Brick, but they should know these machines are not-so-great. I have read the other reviews on this site, and my experience is not as truly awful as many others. But I will stay well away from LG in the future, and do more homework before purchasing.

Always out of balance. Cannot wash a small load. Doing a bath robe? Better buy 10 of them so the machine is full otherwise it will not wash and will go out of balance. Have a blanket to wash? Sorry, you will need to wash every one of them in the house because the machine will go out of balance if you have fewer than 4-6 blankets. Forget about washing your bath mats with the waterproof, non-slip backing as those are not recommended to be washed in this washer. Just throw them out every week and buy new ones. Plan to spend hours every week staring into your washer waiting for it to go out of balance because if you do not babysit this machine, it will empty and refill, empty and refill, using hundreds of gallons of water in a futile attempt to rebalance the load. Would write more but my LG washer is out of balance again so I have to go.

Bought washing machine a little over 5 years. Front loader, very good looking LG model. One day the washing machine wasnt turning and started leaking water. Out of warranty, I decided to take it apart. I found that a piece of the back spider had broken off. The spider made a hole at the bottom of the plastic drum. Then, as you can see from the pictures noticed that the spider itself was crumbling into pieces. I bought the spider from SEARS parts and to my surprise the part was made by LG and it was bad, defective. When I inspected the spider had tiny cracks all over the place and in the crucial sections. My complaint is how can LG manufacture a spider that lasted less than 6 years and then does not try to fix its mistakes by improving the defective parts but just makes more of the same low quality.

We recently bought this machine and Im still not sure about all those fancy settings. But one thing that bothers me is that its so deep I cannot take the washed clothes out. Im 5 feet tall, and even standing on a step ladder doesnt help. I need to develop long arms!! The powder detergent did not get dissolved in the special tray and most of it stayed there.

After two and a half years, this $2,000 refrigerator would not dispense water or ice. We had three people out to try to repair and none of them could. We called LG who told us to call a certified repair person but no offer to stand behind their product. We are now making our own ice and using water out of the kitchen faucet rather than spend more money on this piece of junk. After reading these other reviews, we should soon be experiencing no cooling or freezing to take place at which time we will buy a new refrigerator of any other brand.

Design flaw in LG gas burner knob - Seriously, some lawyer needs to file a national class action complaint. This stove is not “fit for its intended purpose,” which is a violation of the nationwide Uniform Commercial Code. As many other commenters have expressed, it’s a death trap. I cannot count how many times I’ve discovered the burner on and flowing gas—when I did not knowingly turn it on. It is unconscionable for LG not to fix this. Please, will some class action lawyer step up?!

Lack of an agitator may or may not be the cause, but this device twists items deposited into a ball and finishes with a big question as to what, if any, items were thoroughly cleaned. The initial jiggling of items in such small water appears to be a designers mental excursion with little reality involved. The standard setting muddles items in a VERY LOW LEVEL of highly-concentrated dirty water due to the water-saver nature of the device. Whatever happened to good cleaning? OR is water so expensive that we should settle for less-clean clothing. Weve owned washers and dryers for 54 years and have never experienced any worth these words. Enough said?

I bought an LG dishwasher LDF7774ST. This dishwasher is not cleaning my dishes. I followed instructions from Troubleshooting manual but still did not clean my dishes. I placed a glass that I only used to drink water with; but it did not clean. It came out dirty. Called LG Headquarters - they sent several Local Appliance Repair Co. but to no avail (8 service calls). At this point, LG representative told me and my husband that they have nothing they could do. I urge consumers to not purchase LG dishwashers because they dont work. They look good but life is not good with this dishwasher.

Model Lfxs30766d Manufactured October 2015 - failed compressor 3 times in 2019. The first repair lasted 4 days, the second repair lasted 6 days. The authorized technician told us this happens all the time with this type of LG fridge. There is no way we are going through the repair charade one more time. Holidays are here and all we have is a mini fridge. Weve wasted many hours dealing with the previous repairs and clean up (the technician is only available during workdays so Ive had to miss work four times so far). Weve also thrown hundreds of dollars of good food away. The water that dripped and pooled from the ice maker three times has warped and damaged our newly refinished hardwood kitchen floor. LG should stop selling these fridges - in fact shouldnt even give these away. At a minimum, we want LG to pay us for a new equivalent (non LG) fridge and for repair of our hardwood floors.

Absolute nightmare dealing with this company. Our refrigerator quit cooling, common issue we found out. LG sent out repairman they determined it was the compressor, replaced it, still wasn’t working. They sent them out again and it was replaced a second time and still didn’t work. The repairman deemed it unfixable. We were told if it was deemed unfixable we would get reimbursed for the fridge or a new one, they had us email them our sale invoice so they could get us a new fridge. That was a lie. They sent the repairman out again. They had them replace every part in the fridge and guess what it still doesn’t work. Our refrigerator has not worked for 4 months, they have sent their repair company to our house 8 times. That is 8 days of missed work waiting on them to get here and work on the fridge. We have been told by a few of the customer service people on the phone that this case is getting escalated. Well it hasn’t. We have been told that if we were without the fridge 30 days it would get replaced that was a lie, not fixable it would get replaced also a lie. So we call them once again to let them know it isn’t working and now they say they can’t send someone out until January 7th. That’s another month without the damn fridge. We are beyond fed up with the poor customer service and absolute lies we have been told. Do yourself a huge favor and do not buy from this company.

I reported my dryer having problems 4 weeks ago to LG warranty dept. They referred me to platinum who ordered a control panel without sending a tech out. When the part finally came & the tech came to install it was not the problem! Now I am going on 6 weeks without a dryer or service!!!

We just took our LG fridge to the dumps. Within the first year we were having problems with the ice maker and were advised to thaw it out and make sure the ice maker didnt freeze up. Then the compressor had went out after less than 4 years. The authorized service shop for northern Utah is Mark-A-Newt. They will not work on a LG fridge anymore. They said that in the last year they have only been paid once for the work they have done for LG, and they dont know of anyone who will work on them. They advised us not to buy another one. I plan on telling everyone I know about LG.

This item had good ratings and suggestions directly to me from store associates and consumer ratings. Online there were very electorate reviews from multiple retailers and review websites about how this refrigerator, in general, was the best one that many of the spoken consumers had every previously owned. I like the water filter, cooling levels, storage space, stainless steal, and ice machine. Additionally, it has a wide breadth, lots of shelves, easy to clean interior and exterior, and good lighting inside the machine. Sound levels, height, and some leakage at the bottom occasionally. Otherwise, there is nothing else I notably dislike. I would improve the quickness of the ice making process for the ice maker machine, and I would also improve the noise levels for lower levels or whirring and shaking noises.

We purchased this refrigerator less than 3 years ago at our local Home Depot store. We decided to upgrade our kitchen and splurge a little on a reputable, high end brand fridge - LG. After 6 months of owning this fridge, we have had nothing but issues. We have had it repaired at least 6 times. The main issues being: (1) it not staying cool/cold, making it inoperable and spoiling all of our food contents; (2) water leakage; and (3) ice not working. The first item has been the most common, the most frustrating and the most costly to us. We just recently went food shopping and the very next day, our fridge decided to stop being cold. All food is spoiling again. You could imagine the money that is lost and the predicament it puts our family of six children in. We are not picky people. If its a simple fix, we would gladly take care of it ourselves as to not burden anyone else. The repair service keeps fixing the same things and replacing similar/same parts. I must say I would not recommend an LG product to anyone and I would never purchase an LG ever again. They are pieces of junk, in our opinion. Another complaint about how cheaply made these things are, the side shelves and the middle sliding shelves keep falling off as they are poorly made and poorly designed. A total piece of junk. Very disappointed in this product. Very deceiving as it looks great sitting there in the store all nice and shiny, but internally its crap. To be perfectly honest, next time were just going to go with an inexpensive brand and if we get 3 years out of it before it breaks down, great, then well toss it. But I wont feel so bad because I wont be splurging money like I did on an overpriced piece of junk like LG.