This is an expensive refrigerator, and it looks nice. BUT... the compressor wears out easily and makes a horrible loud vibrating/buzzing noise that drowns out conversation in the kitchen. After the first time it fails, LG charges hundreds of dollars to replace the warrantied part (service isnt covered) and then when the darn thing starts vibrating like crazy again just weeks after they fix it, they want hundreds of dollars to come out to replace the part again. And theyre rude about it.

For the second time in less than 2 years, my LG french door refrigerator has MAJOR issues. Im not counting the other service calls on this hunk of junk - just the one that two weeks to fix before (bad motherboard) and the one now which is a sealed system (or unsealed in our case). LG is SO UNHELPFUL it isnt even funny. Ive bought a lot of refrigerators over the years, and never, ever, ever have I had these kind of problems. And, if LG actually stood behind their product, I wouldnt be this angry. But they couldnt care less. They read the little scripted message to you over and over again, that when they receive the technician report theyll see what they can do, etc. Probably the same thing as they did the last time, which was absolutely NOTHING! When youve made a purchase of close to $3,000, youd like the thing to work for more than a year without a problem!!! Do yourself a favor, and NEVER BUY AN LG REFRIGERATOR UNLESS YOU LIKE HAVING YOUR BLOOD PRESSURE SHOOT OFF THE CHARTS!!!

Very spacious with lots of labeled compartments make it easy to find things. Very contemporary design so it matches my kitchen decor. The freezer is located on the bottom which leaves more refrigerator room to store cold food and beverages. The water is filtered and ice can be cubes or crushed for drinks. Shelves are easy to remove and clean. The stainless steel is modern look and easy to keep clean. Overall I love the product. It matches my microwave perfectly. Designed very well. I dislike the temperature. Sometimes it gets too cold and freezes my refrigerator items and also there is an annoying sensor that beeps to let you know the door is open. It is a good and bad thing because it makes sure you remember to close the door so that food wont spoil but also its a bad thing when you are loading groceries and need the door open for a long time. I chose LG because it is a brand I trust and I know is high quality and durable to last me and get my moneys worth. I have other LG products so the purchase was inevitable and yes it has met my initial expectations.

Right after 1 year warranty, my washer which is upstairs flooded my downstairs. Often people think it is a bad hose. Brand new house and everything. The rear tub assembly was at fault. Just a faulty machine, lucky us. They had me running circles to try to pay a claim. Finally I just paid out of pocket to fix downstairs ceiling, electrical etc. The washer continued to be a problem, rusting on the side near the top and we would see some water running down the side. Repairman said he sees this all the time. Water will spray out the seam near the top. NEXT, Dryer runs when door is shut continuously. Just spoke to a woman who lost her whole house to fire with same problem. Going to buy simple Maytag now.

I’m very disappointed in my refrigerator...especially at the price we paid for this!!! We bought the one with 2 ice makers, and we still run out of ice. Last year the freezer stopped cooling - only after 10 months of having it - which made the top stop cooking. We lost a ton of meat, ice cream, dairy, etc! They replaced several things, only for it to happen again 1 year later. Stop focusing on every efficient and focus on making a long lasting product!!!

I bought an LG French door refrigerator in June 2017. The compressor first died in April 2018 and it was replaced and now it has died again, April 2020 during the pandemic and nobody can come out to fix it. This is the worst fridge I have ever owned. Not even 3 years old and I have to replace it. Im disgusted. Do not buy an LG refrigerator.

Been without a refrigerator for 2 months and LG doesn’t care. Shipping the parts takes forever and they don’t care about their customers. I called them many times. Living in AZ without a refrigerator is non human. Why do they charge so much and then not care. So sad. Will never buy LG products again.

We recently purchased an LG Gas Range. It became apparent early on that there was a serious and significant manufacturing defect with the knobs which could pose a major safety threat to you and your family and home. Basically, if you even lightly brush up against the knobs, they may turn easily in the on position and either ignite a flame unexpectedly or emit gas also unexpectedly. We have had several near misses of people catching on fire and a few gas emissions which last over 30 minutes. I thought once I contacted LG they would immediately take action -- WRONG -- I am absolutely stunned at their response. They told me that they couldnt do anything about it and that I should buy child safety locks for the knobs. My previous gas stove was in the same location for 17 years and NEVER had this problem. We plan to take legal action since several other consumer have experienced the same problem. Shame on LG. They should be put out of business!

After less than 3 yrs. the Sears Kenmore Elite died and we lost over $400.00 in food. It took 6 weeks to even get a repair man to service it with new parts from LG. 3 days later it died again now it is taking another 2 weeks to have someone look at it again. Life is not good. I will never buy another product that is made by LG. I had to buy another fridge while this one is in my kitchen taking up space.

I have contacted LG 4 times and they have never called me back. My fridge over time seems to have slowly gotten these dents... bumps... I am not sure if it is from suction of the fridge. Or if there is a space behind that is not solid (I have no idea) but this ABSOLUTELY WAS NOT done by us. We take VERY good care of our stuff... My mother had a fridge that basically did this same thing over time. When I called LG they said it is cosmetic and they will not help me. I do not like the look of this obviously, so I asked them to at least give me a price on a new door. (both sides if you can see are dented. 3 dents on one door. 1 on the other just above the linear emblem) They still have not gotten back to me on this either. DO NOT BUY THIS FRIDGE...

I own an LG F8068LDP. An ** engineer might have developed the said machine while he was in a heavily drunken mood. I never saw or heard such an ** machine. It does not wash properly even if I use all varieties of washing powder and use different options. It discolors the white clothes into yellow shade and it creates small dots over the clothes. I even suspect that it creates small holes to the clothes.

My wife and I purchased an LG refrigerator a couple of month ago (model: LFXS28968). Roughly, two weeks ago we got a code on the digital display screen indicating dH (Freezer) and F (refrigerator). I called in a repair request to your service department (the unit was still under warranty) and sent the service department both a sales receipt and a purchase order from the stored it was bought. They scheduled a service technician to come out to look at the unit. He never came to look at the unit but said he would order the part due to the nature of the display screen read out. He also told me that if the service department did not call me within three days I would be entitled to a new unit (I guess beyond that time the food would begin to spoil). After not hearing from anyone for the past three days I tried to get in touch with the technician at least five times by both cell phone and text messaging. Absolutely no response. Then, I called the service department which was no help at all. They could not get in touch with the technician nor could they trace the part which they claimed they ordered. They said they would look into it and get back in touch with me. Guess what? they never got back in touch with me. Then I had to get in touch with a supervisor who still could not reach the technician nor trace the supposed part. The next day I spoke to a different supervisor who again could not get in touch with the technician nor located the part. The next day I called and wanted to speak to a manager from the LG Corporation. Instead I spoke to another supervisor who indicated the part was ordered from Korean and was on its way.I asked her what kind of compensation would I receive for all of spoiled food (both the refrigerator and freezer). I received a mere $150.00. Instead LG could have resolved the problem by supplying me with a new unit within the three day time frame. They decided to prolong the problem and that stretched into two weeks. This has been one of the most frustrating situations I have ever been involved in. The level of incompetence, and lack of empathy towards their customers is incomprehensible. Seldom do I write reviews but this is an exception. I hope anyone who may be thinking of purchasing a LG refrigerator will do their homework on the LG brand. I will never purchase another LG product nor will I recommend this product to any of my friends.

I have call Sears Home Service to repair my LG Refrigerator and the repair service told me that the LG refrigerator is unfixable. Did not know that LG ref. are disposable. No more LG product for me and my family.

LG wash MachineWM2101H - To this day I cannot finish a small rug by itself in the machine. It gets heavy and shuts down. The rug is only 18x24. On regular loads it shakes like crazy until I rebalance. Told it may be the bearings by Warner-Stellian, but they say nothing they can do. It is only 4 years old.

It has a freezer and the normal fridge part and it has two doors which is convenient for everyone that uses it and there were no issues with it at all. LG has a great fridge that causes no issues and works great. It was recommended to me by a friend who also owns LG and they had a good experience with LG without any issues at all. They have had the fridge for years and have had no issues and that is why they recommend it to me.

Our LG front load washing machine has a cycle that intermittently opens and closes the water valve that causes severe water hammer in the plumbing system. This is very bad for your plumbing and will cause damage. Ive installed a water hammer arrestor, but wasnt any better. Very bad vibrations and unacceptable noise during wash/rinse cycles - unit actually moves across the floor! And needs continuous cleaning of soap and softener dispensers - clothes smell badly if you dont. Dryer does not perform well either - takes 2 hours to dry a load! I would never recommend LG to anyone - spent over $1,800 for the washer/dryer pair with pedestals, and have replaced them in less than 3 years with conventional pair!!!

Purchased an LG side-by-side refrigerator with door-in-door option (M/N LSXS26366D, S/N 709MRFP09283). The first problem is that the software function occasionally (about every nine months or so) turns off the compressor with no alarming what-so-ever. You have to watch for water on the floor and freezer items starting to thaw. You have to remove power for 15 seconds and then turn it back on to get the system operating again. Nothing in the manual about it. I had to find that out looking at on-line complaints. The final problem is the compressor died 2 years and 10 months into operation (purchased Oct 2017, now Aug 2020). No alarm for that either. Looked the same as the controller failure, but this time resetting several times didnt work. Tragically, you cannot get the door-in-door option anywhere else. Maybe with some luck I can find a repair person that can remove the LG installed Linear Compressor with something more reliable. If the controller is what died (rest of the unit works, just no cold air), then I purchased a very expensive dump decoration.

We purchased a new LG dishwasher. After the 1st time using it came up with LE error. Paperwork mentioned problem with motor to call for service. I contacted LG service. She took down my information and told me she could not get it repaired for approximately 2 weeks. I then called Conns service and they stated they would get back with me within 48 hrs. 48 hrs came and went so I called back. They stated they cant find a repairman in the area. This was unacceptable so I contacted 2 other managers before I got any thing half way accomplished. They had to send a man to my house to verify it was getting the error code. They then decided yes it needs replaced. This should not be allowed. I just hope I can stop this before it happens to anyone else. Needless to say they are SUPPOSE to deliver a new one Friday.

Not really happy with the machine nor LG customer service. My fiancé got a really good deal on the washer but a year later, we found out why the machine was discontinued. We could not take the machine back nor get our money back. We had the update and now I regret purchasing this machine. Some days I feel like the machine will still blow. I dont like how it bangs against the sides. It tends to keep running. What was a water saver is not a water saver no more. LG has really bad customer service and I think they should be giving refunds out. I cannot afford to buy a New machine and cannot sell this machine because I will never get my money back for the machine. For something that LG might have known about before they recalled the machine.

The LG washer/steam (model Wm2699HNM) broke after 5 years. I called LG and the girl in India wanted to troubleshoot the problem over the phone before referring me to a repairman. I did troubleshoot with her to no avail and then she gave me the number of a repairman. The repairman came out and thought it was the motor. He opened it up to repair it and found that the drum had become detached from the spinner. He said he had never seen this happen on an LG washer. I sent LG an email and didnt receive a response. Then, I called them the next day. They stated that the drum had a lifetime warranty and the motor had a 10-year warranty, but there was nothing they could do for me for this problem. I spoke to an executive manager for the problem and he stated he was sorry that he couldnt help me since my washer was over a year old!

The interior lights of my LG refrigerator stay on when the doors are closed. It heated up the refrigerator, ruined food, and melted plastic components inside. Its Model no. is LFC25760SB.

I purchased a LG over the range microwave in 2012. Within a year, the magnetron failed and microwave quit working. Warranty repaired it. Now the door switch has failed, microwave again does not work. Has been repaired but no longer on warranty and LG will not cover the cost. My microwave is mid range in cost approximately $500 and now it has cost me another $171. This is within 3 years. Pretty expensive I would say. I may as well have bought a low end generic model for a few hundred dollars. I would have had the same amount of use but without the cost. I will not be purchasing another LG appliance.

Save your money. Do not buy LG appliances. We spent almost $1000 on a dishwasher in May 2019. By November 2019 the motor was going, as explained to us by an LG service/ repairman. Called the Corp office in AL they told us to buy a new DW and they would send a third party vendor out to pick up the damaged DW and reimburse use the purchase price, NOT the delivery and installation fees. We purchased another more expensive dishwasher, not LG, and put the old one in our garage.After a zillion phone calls the DW was picked up in January! We were told the check was in the mail. Since no check has arrived, a call was made AGAIN to LG Corp. Advised they still don’t have the DW!! Obviously the check in the mail was a lie!! Called the fulfillment center who advised DW has not been picked up yet by FedEx, even though it was picked up at our house on 1/22!! It is now 2/10, about 3 months since this nightmare started and we are out $2000 for purchasing 2 dishwashers????

LG dishwasher leaked from the start. A service man came to fix and it still leaked. I called again. He was having car trouble and will get back to me. He never did. The warranty ran out. LG was kind enough to do an extended warranty for 30 days. I have been told something different every time I call. I was supposed to have a repairman within 5 days. We declined to have the same repairman. It has been 3 weeks. We’re waiting to put in a new floor and we still have a leaking dishwasher because my husband does not want same repairman. They cant find anyone else to fix it. Valerie the supervisor today was no help at all. She told me I just have to wait over and over until someone contacts me. The extended warranty runs out 3-22 .Valerie told me this morning that I canceled an appointment with another repair man. I have never canceled any appointment. This whole experience has us furious.

I purchased 4 of the LG Studio line for my new kitchen. Gas Stove, Microwave, Dishwasher, and refrigerator. 1st use of Dishwasher and it did not clean. Then the items I left in for the next wash, grew BLACK MOLD. There is always moisture in the dishwasher, even day after running it, and I have to leave the door ajar to help it dry. If I shut the door, BLACK MOLD grows.The microwave turntable rattles so loud it can be heard over the normal microwave sounds. The gas stove is often unresponsive. The buttons on the front do not always work and I have had to pull it out from the wall to unplug it and plug it back in to get them to work. It is very random and I have not been able to figure out a pattern of use that causes it to malfunction.I put in 3 service requests to have these repaired. Im entering the 3rd month and they STILL have not been to my home. LG sent this to a 3rd party Vendor AE FACTORY. They have left partial emails telling me to call them and then they do NOT answer their phone. I have spent even more time contacting LG Customer Service, who has done nothing to help. They have no control over their 3rd party repair vendors, and no supervisor will ever get on the phone or call me back. DO yourself a favor, go with a different brand!

We purchased our fridge on May 2015. Costed us about $2300. Since then we’ve had to have it repaired 6 times! I guess that pretty much sums up our experience with LG refrigerators. Fortunately, we had the extended warranty with Home Depot which saved us a bunch out of pocket expenses. My family is surely staying away from LG’s fridges.

We bought an LG microwave in April 2012. Today, March 23, 2013, it has stopped working and appears to have no power going to it. I called LG and was told that since it is a microwave, I will have to drive it to one of LGs repair facilities. The closest one is 40 minutes from my home and only open M-F, which means that I will have to miss work to take it and pick it back up. I will never buy another LG product.

Does a decent job washing dishes but unit is very noisy. Supposed to be at 48 decibels but this unit is much louder than that. Front touch pad is extremely sensitive. Just brushing against it starts the washer. Upper rack also is rusting after only 10 months usage. Dealer through which it was purchased has gone out of business so I am waiting for LG to get back to me as to if they are going to repair. Says right in the manual that racks have a 5 year warranty. Dont know what all the delay is about. The reason I purchased unit was because of the excellent refrigerator we purchased. Will think twice in the future.

The refrigerator is side by side, 27 cubic foot capacity and without the water and ice in the door feature. It has been a good refrigerator but not a great one. The price was what I was willing to pay and it got ok reviews from Consumer Reports. I would have liked the capacity to have been greater. If anything I would have expected that it would have been better made. I bought the refrigerator because it was on sale at Home Depot and they offered free delivery and installation. If another highly rated refrigerator had been on sale near the same price, then I would have bought it.

We purchased the top of the line LG refrigerator in 2015. It broke down with a HUGE $1250 compressor issue in June of 2020. There is a lawsuit on them for SHOTTY compressors. Our refrigerators model was in the lawsuit. LG **ed us for 6 months, telling us they would send out a technician to fix it. THEY NEVER DID. And then had the audacity to tell us they’d only give $800 in a depreciated value. THAT DOESNT FIX SAID REFRIGERATOR OR GET US A SAME MODEL DIFFERENT ONE. Even a 2015 would STILL be $1600. This company jips its clients and LIES to their faces in order to avoid this lawsuit. They are a terrible company and don’t deserve to exist. We will NEVER buy another LG product. PERIOD.

Let me begin by stating that my $350 Hotpoint is still working great in our basement after 20 years! But the LG fridge in the kitchen? Compressor died after 2 1/2 years! Ok so that part was covered by warranty but the $600 to get an authorized repair person out here to fix it was not. I just don’t understand. I have always thought that you pay more for better quality. Not in this case. LG... less good, loser goods, Let it Go. Save your money. Buy any other brand but LG! (PS... made a serious error and bought an LG dishwasher. It was rated #2 on Top Ten Reviews. It broke after 1 1/2 years! Repair has send five different guys over a one month period and no one can fix it! Rather than LG just admitting that its a piece of crap and replacing it, we are dealing with this circus show.) Never again, LG! NEVER AGAIN.

LGLRFC21760ST - Numerous calls to retailer and independent repairmen re: water spilling out from freezer and unto floor (It has ruined the hardwood floor in kitchen area) since purchase in 2005. Have paid lots in labor and parts over the years, they all do something different than the last guy..... and it keeps leaking. Called again and repairman said, You should have called us earlier. Really???? How many times do I have to call - and pay - to get it fixed? Now read that many others have experienced the same problem, but I have never been advised that it was a common issue with this fridge. Guy today said he would check to see if there were any bulletins issued on this matter for LG. Are those bulletins available to the public? Really, really frustrated after seven years with this problem. And now likely a very expensive bill. Plastic bins have also broken and will be replaced - poor design said the repairman - but that is the least of my problems.

A couple years ago, we had a problem with the knobs on a LG gas range installed in a rental unit. The labelling on the knobs wrinkled due to the heat from the oven, and there was another problem that I dont recall now. After contacting a local appliance store and getting a referral for replacement parts available at a substantial cost, we contacted LG directly. They were very helpful and sent a new set of replacement knobs free of charge. Since there were a number of similar complaints posted at that time, I wanted to post this as a possible solution to the problem, even though my posting is long after the problem was solved.

I was fairly happy with my LG washing machine for one year. Then it that stopped working. It wasnt the typical problem Im told (e.g. pump) and seems to be electrical. Its been 10+ weeks of calls, messages, visits. They have the wrong part listed in their manual so they dont know how to identify the part on my machine they needs to replace (fail). And they wont authorize a replacement of the machine (fail). No resolution, or hope for one, and no one to speak with that can actually help.

Bought my refrigerator model LFX33975ST in 2013. Had high hopes I wouldnt have to purchase another unit for a long time but to my surprise two years later, Im looking at doing just that! My husband and I usually research products pretty good before purchasing them so we thought LG was a good choice -- WRONG. After two years, my refrigerator has stopped cooling. LGs Customer Service told me to contact a repairman to confirm the problem was the compressor and if so, they would mail a new part to me. The problem was the compressor, but the repairman told me they would not repair the refrigerator even if LG provided the part. I called another repairman but they refused to even to come out to look at it once I told him it was a LG refrigerator. I called LG back (after five days had passed) to check the status of my repair request and after being put on hold for 15-20 minutes, the person told me he was unable to get a hold of anyone and gave me three numbers I could call for service. The person at the last number I called was very helpful and honest. She told me she could schedule someone to come out to look at the unit but I would have to provide proof of purchase before they could do anything per LGs company policy. I was never told that by LGs Customer Service and at that point, it became very obvious to me I may not ever get my refrigerator fixed. Thumbs down LG - I will never buy one of your products again; oh no, too late -- earlier this year we purchased a new LG dishwasher and washer/dryer... yeps!!!

It has almost too many settings to make it user friendly. The moldy smell does not exist like it did with my Whirlpool front loader. It washes very quietly as long as you evenly load it. The dryer is much more complicated to use.

I have an LG side-by-side refrigerator. Keeps freezing up. Ive had service work on it. I have changed the parts out on it, put new parts in it and it continues to freeze up. I have called the service people about it. No one wants to seem to help me and I too have had a bad experience with LG and I would not recommend to buy LG products to anyone especially that home products as far as the stove refrigerator or the dishwasher. Im hoping that I can get this resolved or are thinking of getting people together to file a lawsuit.

Updated on 10/03/2019: LG phoned today regarding my review. Since I didnt have a haul away receipt, there was nothing they could do and since I didnt purchase another LG product, they couldnt help with the cost. They dont care about the customer, as they say they do. I spoke to LG many times during the 3 months I was without a refrigerator and asked that they replace the unit or give me a buyout with no response. An Appliance repair company e-mailed them after speaking to a person in the executive services and asked that they contact me regarding a replacement or buyout, but, of course, they never did.Original review: Do not purchase! I spent 3 agonizing months trying to get the compressor replaced. Every time a technician came they said it wasnt the compressor and changed the fan, door magnet, and adjusted the sensitivity in the door light. Finally I had to call another appliance repair company due to the fact that their warranty company is horrible. Then, it took many weeks to get LG to authorize them to do the work. Finally, the technician began to install the compressor that LG sent 3 months prior. LG had sent the wrong compressor for this model. When the correct compressor was installed, it didnt fix the problem. After many calls to LG, they would not replace the refrigerator, nor give me a buyback. My 18 month old refrigerator is now in the dump and I am very happy with my new GE.

Purchased this expensive machine (1400 AUD) in July 2012 and started breaking down in 2016 with 200 AUD spent on repairs in the last 6 months. The computer control unit has now died with an estimated repair and replacement cost l of 1000 AUD (500 for the part and 500 to do the replacement including call out). So have effectively had 4.5 years out of this machine. While the motor has a 10-year warranty the computer control does not so this equates to 311 AUD/year. The washing machine I had before this one lasted 8 years with much lower repair costs. My conclusion is that LG front loader not sufficiently reliable as it did even 5 years without needing repairs, which is what I expect out of a washing machine. Will give Samsung a try this time - LG is now on my banned list for repeat customer business - suggest you consider this if thinking of buying LG.

Had problem with cooler just after the one year warranty which (after many phone calls) was able to have service provided for free to fix. Thought we were out of the woods. Now after only 2 years, the liner on the fridge door is ripping so the door not properly closing thus freezing food (motor is overcompensating). Repair person will charge $279.00 to fix. No thanks. Not investing another penny into this poorly made fridge.

I purchased several LG appliances. I have had nothing but trouble with them. When I call customer service they give me the runaround. The customer service agents are very difficult to understand. The agents I spoke with were from the Philippines. When I asked to speak with their supervisor, I was hung up on several times. After repeatedly trying to reach an executive customer service agent, I was transferred to someone who spoke english without an accent at all. They refused to help me with an obvious defective LG washing machine I purchased a couple years ago because I did not report the rust when I purchased the washing machine. The rust did not occur until two years of very careful use. They have refused to help in any way. I asked our appliance repairman to tell me what appliances he would never buy. NUMBER ONE on his list: LG! He says he gets more calls to repair LG appliances than all other brands combined!

This machine works great. The controls are versatile enabling the proper heating method for a wide variety of foods yet are simple and easy to use. Its stainless steel which looks great and is large enough to accept a medium size pizza and still compact enough for our countertop. It has a built-in toaster which is a plus that also saves counter space. Im very happy with this microwave.

I purchased an LG top loader model WT5070CW on August 31st, 2012. From day one, it did not work correctly. Water would not fill properly and kept getting an IE code. I spoke with LG customer service, and they gave me a local repair center. They came out and said it was either the control board or a bad valve. He said he would order both parts and just replace both parts. I was notified today that the valve is on back order until Nov 29th! Unacceptable! This washer is only 2 months old, and now they are telling me I cannot get my part for another month? I told them I want a replacement or the part in the next day. They said sorry. I will never ever, ever buy an LG product again! My clothes do not get clean and the washer was defective since day one! I have filed a complaint with the BBB and want to get the word out to people to never buy an LG product. They do not stand behind their product!

When we remodeled our house, we redid our kitchen, and my wife picked out the refrigerator. We also got everything matching. So, that was why we went with them. LG is a well-known brand, and the unit we got was on sale and it was about the size we needed. Also, it is quieter than what we had. We have had our refrigerator for two years now and it was good, but the compressor went out on it. So, we had to have warranty work done on it. It works good now. The serviceman who came was good, too.

The compressor on our refrigerator died in less than three years - a common problem we learned about after the fact. Prior to the compressor failing, we noticed the once beautiful black stainless finish was chipping and delaminating on the corners of the French doors. None of this was expected, nor is it considered acceptable based on the price.To LGs credit, it obviously recognized the poor quality of its compressors as evidenced by the fact it extended the warranty. So our compressor was replaced at no expense to us. Its much noisier than before, but seems to be working well. It wasnt fun being without our $3,200 refrigerator for three weeks. Its proof that you dont always get what you pay for, that reviews by users cant be trusted, and that anticipated reliability assessed by a leading consumer magazine is not accurate.

I purchased an LG fridge from Home Depot and within 13 months, it blew out, no power. I called up LG and they told me that it was the motherboard. I fixed it myself twice, otherwise it would have cost me a few hundred dollars. Gas range looks great but the plastic chrome knobs are shriveling and are not smooth anymore, maybe from the heat from the oven. I think I only used the oven 10 times since I had it. LG is the worst. I wish I would have reviewed it better. My personal review is LG sucks. Never buy it again. I created an account just to write LG really sucks.

Im at work while Im writing this so I dont have the exact model number of the machines. But we Installed the machines correctly and leveled them and we had problems with the dryer within 3 months of loud humming noise. They came out and said that there was nothing they could do, that it was normal and we called them just before the warranty ran out, and once again right after and never got it fixed. Serviceman was no help. The washer always vibrated horribly on the spin cycle. Now a few years later its broken its mounts and is burning the front gasket. The set was complete garbage from day one. I will never buy another LG product. Not a phone, mp3, battery, nothing.

I bought a LG front load washer, at the most, five years ago. It started making a horrible sound when it spun. My repair guy accurately referred to it as like a train. He said that the main bearing has gone out. He told me to get a Whirlpool next time. I asked him if he has seen problems with the LG washers and he said yeah, they arent lasting as long as they should. Given that I am out of work and also cannot get to a laundromat, purchasing a washing machine is not something I look forward to doing. So we are going to keep using it until it completely freezes up. I am extremely disappointed in LG and just hope the LG dryer will continue to function.

We moved into a new house 5/2015, and as a present to ourselves, bought a brand new stackable LG washer and dryer that had been highly recommended in Consumer Reports. We bought LG 4.3 CF WM3370HWA and LG 7.4 CF DLEX3370W from Lowes in Everett, WA. This is a front loader washer. From day ONE this washer would not get clothes clean. It does not matter if you use the recommended detergent (my previous ten-year-old Kenmore used whatever you wanted to put in it, and got things sparkling clean), doesnt matter if you add bleach. It wont do a small load, and we are a retired couple so we dont have huge loads! It also wont wash a load of sheets - it balls them into tiny balls. If you try to wash a mixed load with a couple towels, you repeatedly get the UE (uneven load error). I constantly am standing on my head rearranging a sopping wet heavy bunch of clothing. I NEVER had this before with my top loader Kenmore! It also does not add the detergent in the first part of the wash - it doesnt add it til like 35 minutes into the wash. God help you if you add bleach, everything comes out smelling like none of the bleach is washed out. It makes a very loud chunking noise while filling, also. When you wash socks (and mind you, we are clean people who do not have pets, so its not like our floors make filthy socks)...the socks come out looking like they have not been washed at all - the knit on the bottoms are still depressed from walking...and the socks are not fluffed up at all!We called Lowes, and they said you have to call LG. So we called LG and they sent out a repair person. HAHAHAHAHAHAHA. First words out of the guys mouth when he got there - I have twelve visits today and I cant stay past 30 minutes... Then he went over to the washer, pushed buttons on it a couple times, pronounced it fine, and started to leave. When we stopped him to ask questions, he got very defensive. We told him Its NOT fine, it wont clean the clothes! He said Well, it cleans them, just obviously not good enough for YOU. I showed him the dirt on the socks and he said Well, add more water! So I said Can you please at least stay through a cycle so you can see that it is NOT doing what it is supposed to do? He refused. After he left, we tried pushing the add more water button (which means none of the preset wash choices work...you have to do manual wash selection every time) and it still did not get the clothes clean. Also, yes, there is tons of crap that accumulates in the virtually uncleanable rubber gasket, and yes, we leave the door open 24/7. So far no smell, but I think that is because I use bleach so much and leave the door totally open.Now for the dryer. IT WONT DRY CLOTHES unless you put it on timed dry and high heat! And still, it balls everything into a ball! Our previous Kenmore never did this! And it also has one of those rubber gaskets on the door that fills with lint and you cant clean it out! We paid $2,089 for this piece of crap set and that is a lot of money for a retired couple on social security and a small retirement. I think I hate the LG people for selling an inferior product and not blinking an eye about it. I only wish I had seen this page of complaints BEFORE we bought this. PLEASE DONT BUY ANYTHING THAT USES SENSOR! Sensor does not work. Please dont buy a front loader LG. THEY DONT WORK. And when we called back LG and asked for a different repair person, they told us there was no one else...it was him or no one. Have a nice day. Click.

Purchased LG appliance package from Home Depot 11/12/11. June of 2015 the microwave blew up and will not function. Contacted a repairman who was told by LG service this microwave was no longer manufactured and no parts available. I purchased a new microwave only to find out that I can no longer get a microwave with the dimensions of 29 1/2L x 15 1/2H x 15D. Unfortunately, we have previously installed new glass backsplash tiles which will have to be cut to fit a new microwave. These were special order tiles! When I contacted LG, I was told, Sorry, we now have a throw away society. This was after 3 different calls to customer service and being told my case was in for review! Also concerned about larger dimensions leaving only 13 3/4 clearance between stovetop and microwave.

Aesthetically, this LG French Door refrig is great looking; however, ice maker is quite poor. Ice freezes solid inside and the dispenser is useless. After 2 years the rubber piping on the right-hand side needed to be replaced. The plastic on the tray cracked as well as one of the bins. This despite the fact that we are all adults in the family.

LG Direct Drive Front Load Washer - This top-of-the-line washer lasted just 4 years and 1 month. Now the bearings have gone bad and the cost of repair is greater than the cost of a new washer. This obviously did not meet the advertised quality!

Like everyone else - initially I loved this unit. Its still a good looking one with amazing features - if they actually work. But when you have a sudden and complete failure of your unit it changes your opinion. And when LG customer service and their third party service centres do not treat it with any sense of urgency or allow you the courtesy of a call back then you feel bad!My stainless steel french door unit hums and lights up, but cools nothing, with no air blowing. I had to throw out over $300 worth of food and weve been without a unit for 5 days now! I am currently trying to resolve this issue with the customer service at LG Canada. Thankfully its still under warranty, plus I bought an extended warranty from the BRICK which would cover me for up to 5 more years of parts and labour or a replacement! LG sent a third party service guy who did not show up, after blocking out my whole day, which forced me to take the whole day off work losing a whole days wages as a result!! LG was unsympathetic with canned responses, and did not care much! Huge disrespect for me and my time and family!After spending over $3500 on a fridge you expect better service! In fact one of the girls at customer service had the nerve to tell me I could be charged for the service if my complaint about the unit was false! Imagine that! My advice dont buy any expensive LG refrigerator. Heck! Keep away from LG all together! Its easier to deal with a $500 unit than deal with this nonsense on a high end unit!

I agree with the majority of the people regarding LG fridge. I purchased an expensive counter depth fridge 5 years and 7 months ago and it completely broke down. Not the compressor but a leakage within the wall of the fridge so it cannot be repaired. I paid $125 to the LG technician to come and inspect to tell me that it cannot be repaired and that I should get a new fridge. The technician also let me know that the leakage was a manufacturing issue not wear and tear. I am aware of the LG settlement and was shy of 7 months to claim anything. LG refuses to do anything about it. So basically all their products are useless. I will never purchase another LG product and will make sure that everyone I know do the same. Worse service and company. They knew about the defects but did nothing. Where is the accountability???

We purchased Model LFXS30726S in late 2015. About a month ago we came home to find water all over the floor and the fridge had stopped being cold. I called LG the following day as it appeared that we had a compressor stop working and cooling the fridge. The compressor has a 10 Year Warranty on it, and LG has had known issues with this particular compressor that they used then because there is a class action lawsuit about it. Anyways, I call LG the next day and they tell me that it will be 15 days...YES over 2 weeks before someone can come even look at the fridge!! Not repair it, just look at it and order parts. Parts were going to be an additional 3-4 days I was told. I said that was unacceptable to go without our fridge with a family of 5 living here. At this point she offered no more options that were suitable to our needs so I moved on and made a few phone calls myself. I fortunately spoke to a great repair company in Denver that said they repair 3-4 compressors on LG fridges a day and that they have the parts needed to complete the job and could be here in 2 days to fix it. So I have the refrigerator repaired and it works fantastically, I call LG to file a warranty claim to at least recover the cost of the parts, and maybe a little labor if possible. LG tells me Theres nothing they can do!. Since they didnt order the work through their network of repair companies, then they wont pay for anything.Seriously!?!? You have to be kidding me?? I was going to have to wait almost 3 weeks to get my fridge repaired through LG, which is completely unacceptable, or else they wont buck up $1000 for the repairs. They have basically told me to go pound sand every time Ive spoken to them.MY ADVISE NOW - DO NOT BUY ANYTHING LG...EVER!!! There are plenty of competitors with as good, if not better products in the market who will make things right. LG is not concerned about doing the right thing as a company. LG is only concerned that their big corporation gets to keep a $1000 instead of making a customer whole by doing the right thing.

7 year-old LDF7810ST (with very little use until recently) gave LE code. Replaced motor & since old part was riveted shut, husband drilled it open to take a look: what a mess. This must have been a defective part from the beginning and ultimately made a terrible grinding noise like it was chewing up silverware, however, it was just the motor grinding itself into pieces. Re-assembled & still wouldnt operate. He checked wiring & voltages, only to find that the noise filter has a 120V black wire and white wire coming in one end of the filter and coming out the white wire is 120V. He cant figure out how this ran in the first place, but has anyone else noted this problem? Do we throw good money after bad & keep trying to fix this sad excuse for a dishwasher?

These new energy efficient washers S__K!!! They dont clean unless you wash first and NEVER dry so you always wind up dripping water on floor. Ive had pre-green dishwashers and they worked much better. Ive probably run dishes twice through the new ones.

I have had my refrigerator about 4-5 yrs and woke up to no power, on a Sunday. They cant get a repairman out until Thursday. This is my one time then I am buying GE or Kenmore - brands you can trust. My GE lasted almost 20 yrs and was working when I gave it away for this one.

My LG Tromm washing machine has been one problem after another from Day 1. It shakes so much that the floor vibrates and shakes the walls and has done this since I did my very first load of laundry in it. I have had 3 technicians come out to try to level the machine or fix the problem with no success. Secondly, the mildew smell that I have on my clothes will not go away. I leave my door open after every wash, clean the tub and rubber seals with bleach daily, and the odor is still very apparent. I purchased my washer and dryer in 2005, and I have hated it every single day I have used it. Whats even worse, I paid nearly $4000 for the machines and the pedestals. What a joke! Class action lawsuit all the way!

We are extremely dissatisfied with LGs customer service and lack of commitment to honoring its product warranty. We gave the experience a one star rating as it was the lowest option in order to continue this review, but we would assign a negative rating if that was an option. We bought an entire suite of LG kitchen appliances in 2013. The fridge stopped cooling at the beginning of May, 2019. Since that time, we have paid for service calls by two different repair companies and have made numerous phone calls to LG in an attempt to resolve this problem. LG has agreed that the parts are covered under warranty, but they no longer carry one of the parts (an evaporator). One of their representatives advised us that we could have them try and obtain the part from a third party or file an appeal for a defective unit.After determining that the part through the third party was on backorder and would take at least three weeks to obtain, with no guarantee as to an exact delivery date, we elected to file the appeal. At that point, we had been without a refrigerator for over a month, Several more weeks have gone by. Despite assurances from LG that we would be contacted, we had to call them multiple times for a status update and had to submit the appeal more than once. When we called a few days ago to once again to determine the status of our appeal, we were advised that it had been rejected the week prior (again, nobody from LG contacted us). They claim the appeal was rejected because the part is available through the third party (even though is is on backorder for at least another three weeks). We are fed up with this whole process!We never expected to have to replace a refrigerator that is just 6 1/2 years old - our prior refrigerators each lasted over 20 years. We were hoping that since LG no longer carries the parts necessary to honor their warranty, they would honor a defective unit appeal with at least some type of discounted price on a replacement refrigerator. In researching this issue on the internet, we have seen numerous complaints about LG refrigerators with faulty compressors and poor customer service from LG in attempting to get the problem resolved. Think twice before purchasing a product from LG... We will certainly never buy anything else manufactured by this company.

I purchased a LG top loader 10 kg washing machine. During a wash cycle it Exploded blowing the top of the machine right off. The force of the explosion was so intense that it smashed the near by window and sent shrapnel flying throughout the house. I contacted LG and asked why are these machines still in family homes. They need to be urgently recalled. After research I have found the same LG washing machines that have exploded in other people’s home. LG refuse to even replace the machine even with a receipt provided. These machines are dangerous. Please Beware when purchasing a LG washing machine. They are dangerous. I’m very thankful that I wasn’t standing in front of it at the time or my young grandchildren weren’t in the house. Very frightening experience and to think the company know these machines have the potential to Explode and do nothing. Very dangerous product.

Our dishwasher needed a new motor when it was 3 years old and cost us $300 in parts and labor. The fridge gives poor water pressure, scant ice because the flap that should close automatically doesnt. The range stopped working last week after we used the self cleaning mode. We replaced the control board for $ 150 and the repair man came today because all that the new board did was get the clock to work again. We now need a power board for $170 parts and labor.These appliances are not and have never been abused. There is no excuse for all these repairs. LG is garbage. Never, never again will we consider anything made by this company.

I have only owned this LG for a couple years. I wish I had realized this before I made such a major purchase. Please note: My LG refrigerator Model LFX 25978ST/00 stopped working - first ice machine failed, then it broke and is not dispensing ice, then freezer and then finally entire fridge - lost all my food. Called an appliance repair and they charge you to look and then they take their sweet time to fix. Last time it took 1 month, this time 3 weeks before he can come and look. They are the worst service centers. Last year it was conclusion was the compressor was also failed. LG guarantees its compressor for 10 years, BUT, only deals with certain repair centers, so I was already out $200 and needed to call one of only two LG-affiliated centers in my area. One quoted me 500 for labor. Scheduling the repair could take up to 2-3 weeks.There needs to be a class action lawsuit against LG. I purchased a LG refrigerator and I am going to make it my life project to talk bad about service and this product. I am so shocked that this broke down two time in less than a year. Nobody wants to repair it. They all say LG is bad product in Fridge. I have kids and NO FRIDGE. I thought LG was one of the best, but NOW I AM do not think so. Repair people are not outstanding service providers and they dont do a great job as far as I can see. Model: LFX25976 ST/00, serial: 011KREL00716, compressor is the problem.

We have had to replace our LG French door refrigerator for the third time. We had experienced failures of the water line, ice maker, fridge gaskets (now redesigned) and freezer gaskets. LG refused to honor their warranty. They stated that with replacements, only the original warranty counts. Fortunately, Best Buy did honor their extended warranty, but each time it took a full day off of work to wait for the delivery to unload the bad refrigerator/freezer, get the new one in and the old one out, and reload whatever food had not spoiled. LG denied my poor review of their product, and the CEO has not replied to the certified letter he received over a month ago. LG simply doesnt care. Every Consumer Complaint website has multiple entries noting problems with LG.

I purchased a full set of LG kitchen appliances and after 18 months they all have problems! Bottom line, terrible waste of money! Both ice makers I the fridge are broken, door switch on the dishwasher is broken, oven doesnt preheat to the correct temp.. Over $5k in complete garbage. Please avoid LG.

Love this fridge, just wish the ice cube dispenser/maker would make more and quickly. It would be helpful if the vegetable drawer (the big drawer on the bottom of the fridge) would come apart to clean.

We purchased an LG WM1814CW washer and DLE2514W dryer six years ago from our local Home Depot. The washer truly has been a workhorse. We have no complaints about it at all. The issues we have are with the dryer. The drum split down its seam a year after we purchased it and was replaced at no charge, because we had also purchased the extended warranty. With a year to go on the warranty, we started having issues where the unit wouldnt start when the Start/Pause button was depressed. We didnt think much of it being that it was a rare occurrence. Less than a month after the extended warranty expired, the unit really started having major issues with this. Wed press the Start/Pause button, but the unit wouldnt begin the dry cycle. It would instead hum loudly and you could tell something was getting hot internally. I contacted the customer service department, asking if they would cover the repair because of the history with the unit. They flat out refused. Now this problem happens frequently and the only way to get the dryer going is to open the door, depress the Start/Pause button and the button just inside the door at the same time while manually rotating the drum to give it a jump start. Once the drum is rotating, we have to quickly shut the door hoping nothing gets caught in it in the process. If it does, we have to try it again. Occasionally it starts to go but then falters. If we press the Start/Pause button again, it may or may not go. We have been able to deal with it like this for the past 2-3 years. We did bring in a separate repairman to see if he could fix it, but he couldnt cipher what the problem was and ultimately gave up (after giving us his bill, of course). I guess one of the last straws with my dealings with LG was when they started sending us emails after refusing to cover the repair. The emails referred to my wife and I as valued customers. I told them in no uncertain terms that if we truly were valued customers, theyd repair the dryer at no charge to us.Because of the extremely poor customer service we received, I will never ever own another product made by this company. I dont care what the reviews are and I dont care how good the price is. Never again will an LG product cross my threshold.

My family member purchased this brand new refrigerator and in six months the ice machine was not working. We called LG for service and their diagnostic testing resolution was to not open the refrigerator door too often. We responded that opening the doors should not cause the ice machine to malfunction. We reset it; and eight months later the compressor goes. This thing is a lemon. What saved us from further expenses is the fact we had purchased the extended warranty. We did lose food and LG reimbursed us up to $300.00 for the loss. There is no way that a $4000.00 fridge should be breaking down this fast. We have had models costing far less (hundreds) that has lasted 15-20 years: the repair man stated these smart models will only be lasting 6-8 years. Ours hasnt lasted six months to just over a year. My advise, keep it simple, and avoid LG products. There was a local news story that LG contracts out the parts production to many different smaller companies all over the world, so they cant be blamed for their lemons. One must sue the parts company.

There are two ovens and neither of them is large enough to bake a tube cake or roast a good-sized turkey. To access the lower oven is a chore, especially when the cook is bearing a heavy casserole.

Purchased a front load washer model WM2455HG and dryer set with stacking bracket 6 years ago. Washer makes a terrible grinding noise and stops spinning, rocks, and starts grinding etc, etc. Have tried to get a repair person to look at it. When I tell them its a LG they laugh and suggests I just purchase a new washer. I have the dryer that stacks on the washer, now Im being told that theres no LG washer that is compatible with dryer stacking bracket, that Ill have to buy a new washer and dryer. Called LG, they dont have a clue. Was told to buy washer, if it dont work, to return it.

I pay LG to repair my washer that has a 10 year warranty. 3 months later they told me they cant fix it and also they took a $100 deductible from 360 that I pay for to get it fix. My washer is 5 years old and no longer working. They just took my money and didnt fix anything.

Updated on 08/23/2019: After almost two month of not having a working refrigerator, today, finally, LG provided me with a solution. Which I do not satisfied at all. They disregard all the factors that because of their poor product quality, how much time and money I have wasted. It sounds that they were doing me a favor, and I should be appreciated. Again, they do not respect their customers. They do not care if they are going to lose a customer. They are so arrogant and not considerate. Their customer service is the worst of the all. Be careful if you decided to buy a LG product.Original review: Bought a not cheap LG refrigerator 2 years ago, it stopped working after two years. I called customer service, they came to fix it pretty fast. But two weeks later, my refrigerator stopped working again. I called customer service again, but this time, the technician never show up on time, and cancel the appointment without telling me. I still have a not working refrigerator at home as of right now. I tried to contact LG representative again, they cut my chat in the middle of our talking. Im extremely disappointed for LG product and services.

This very expensive washing machine will be the first and last appliance I ever purchase. It almost never completes a load of laundry without stopping at least one time and flashing UE, refilling the tub and starting over. It is not like I load the washer with towels on one side and socks on the other, I am not a moron. No matter how hard I try or how big or small the load, I can count on this pile of crap to make what should be an easy task a frustrating one. Dont waste your hard earned money on this or any other LG appliance. If you dont believe me google it.

Purchased refrigerator in 2012, LFX31925ST. Start with pros. Purchase for the large space and front features. I have purchased many of LG products. The customer service is ok, but they dont stand by their product... From day one I had an issue with the ice maker followed by the motor make noise. Not to mention the glide server drawer stopped sliding, it seems like the cheap plastic wheel broke off. Well they came out to service motor, but said ice maker was not part the warranty! They replaced the motor, but two years later the unit stopped cooling and freezing. Guess what?? The motor stopped. I called for the same issue. They want charge for service $400. I had the product for only 5 years and already is giving out like its 20 years old. What makes it worst is they dont stand by their product. Dont be fooled by their 10-year warranty. It only covers parts, they will squeeze cost out of the service charge.

Have the recall issue and LG sent a repair co. out and they replaced the main board. It is now a week later and having the same problems with the range. Temps rising on their own. I called LG again and they told me it is a one time fix. I have all LG appliances and am replacing them as I can. Just replaced the dishwasher 2 months ago and the range will be next followed by the washer that Im having issues with as well. Lifes not so good.

Only had for 2 year and ice maker broke and took 1 month to get part and now whole refrigerator down and it is taking over 1 week to have someone come to look at it. All food going bad. Will tell people not to buy LG as the parts and service is very poor. They dont care about customers. Just wasted 1 month of food and Home Depot wont help out to try to get someone out to help.

I purchased an LG electric range in 2008 model LRE30451SW/SB/ST. Towards the end of the first year I noticed at times that things on the touchpad didnt work. As time went on, this happened more often. I went to the appliance store and was told more information was needed. Several months passed before it goofed up again. I reported it. He called to LG but was frustrated with their response.The stove then worked again for several months when the problems slowly became worse. Sometimes turning off the breaker at the circuit panel would correct the problem. It finally arrived at the point where nothing worked on the stove. I called the company myself and was given the run-around.Of course, everything was my fault. Dont buy an LG appliance. They dont care about the customer.

I am quite disappointed that my french door fridge stopped working with having it less than 4 years. The repairman knew exactly what the problem was when he saw the make/model. He said he has repaired oodles of them. Even though the parts are covered for 10 years the cost for labor is $550. I read online that there was a class action suit but the one I was looking at was dropped. If anyone else knows of a current one I could join please let me know. I dont know that I would feel comfortable every purchasing another LG product.

DLE1501W - I am getting use to this new dryer but I do have one complaint. It will twist up sheets into a ball. I have to catch it and remove sheets and unwind so they will dry. I have tried a small load as well as a big load and the same thing happens all the time. Otherwise, Im getting use to this new stuff. It doesnt seem to dry as quickly as my old dryer, maybe thats the new HE.

Bad product. They try to keep repairing to our detriment. 5th issue with fridge in 5 months all recorded thrugh LG Service. Started May 2019, not cooling. Called LG. Arranged repair (took 4 weeks, try keeping family of 6 with no fridge for a month!). Replace coolant, tested. 3 days later - same issue. Call LG. Arrange for repair (another 3-4 weeks). Apparently wanted leak tested properly and lost coolant. They needed to order repair part to rebuild the coolant system in my kitchen (another 4-6 weeks for parts). Repaired. Next day display on front showed error, turned out repairman forgot to plug a cable in. Few months later, not cooling....want to send another repair (different company than first 4 times!!). Matthew in Executive Service (very poorly trained at customer service)! I just want to get rid of this headache and am being told I need a receipt (from 5 years ago??) to initiate the refund. Please help!

Every time I call customer service, I get the equivalent to sorry about your luck. Ive now been over two months without a working refrigerator. Weve had five repair appointments in which the tech actually showed up. We are now waiting more than two weeks for another repair tech appointment. This new appointment has already been bumped back TWICE. LG SHOULD BE ASHAMED! Sadly, Ive learned that nobody at LG cares.

Purchased a washer/dryer company WM3987HW at the end of last July. In December the unit flooded due to quality issue - technicians words on the report. Went a whole month without a repair because according to the report that they received it was an installation issue. They will not send me a copy of their report so I can compare to the one I have. Nowhere on my report do I have installation as the cause. Hours on the phone from customer service, supervisors and claims department and 5 months later still have no end to my nightmare. Im in the process now of having to prove to them that it was a quality issue. I have already done all this once in my application for repairs. This will be the third time that all the information has been sent.Second issue I have is since January my pump has been replaced 2 times with a service call in for the same issue. My unit is not working again. That will be 3 pumps replaced in 5 months. They will not replace the product and will not guarantee me in writing that they will replace the pump if it goes again after warranty. The only reason Im even checking off one of the rating stars is for those customer servant agents that apologized wishing they could do more for me but their hands were tied. Has to be very hard to work for a company that isnt based on ethics.

I have an LG washer that is almost 4 years old, it just stopped working. I looked up how to trouble shoot with a hard reset. This worked and I got one load done and now again nothing. So disappointing as this product was by no means cheap. There is no reason I should have to but a new board for a washer that is not that old.

Purchased an LG (LDF7561ST) dishwasher about a month ago. Had a really bad toxic smell while it was running. Had to turn it off & open the windows. The toxic smell was actually burning my eyes & making me nauseous. I was also concerned about IT BEING a fire hazard. I ran it again the next day (with the windows opened), the smell was there again, but this time I ran the full cycle. The smell became more intense. The dishes didnt dry well and the next day after that, the inside of the dishwasher was still wet.I was thankful I purchase the dishwasher from PC Richards because after I refused to get it fix, they took it away and said I could purchase a different washer. Liking all the features the LG has & thinking the dishwasher had a defect, ON MAY 2, I asked for the same LG dishwasher AND ENDED UP WITH THE SAME TOXIC SMELL AND DISHES WERE STILL SLIGHTLY WET. On May 5, I called PC Richards & complained again. This dishwasher is nothing but a headache! I will never purchase a LG dishwasher again!!!!

We bought a new LG Top Load Washer and it started to leak water from the bottom. I called LG because it was under the manufacture warranty. We have had the repair people out 5x already and each time they have failed to fix the issue. I have called LG several times to explain that is has been a MONTH with no washer and that I have an immuno-compromised child that needs clean clothes. I cannot bring the clothes somewhere to do them because they could become contaminated and make my child sick. LG customer service has not been any help in resolving the issue. They continue to say that they will send the repair people out again and will not replace the machine.If the repair people could not fix it in 5 tries and a month later, then LG needs to replace the lemon of a washer they manufactured. I have a sick child and they have no consideration for that. I called Home Depot where I bought the machine and an extended warranty, but they cannot do anything because they have to wait until the manufacturers warranty runs out! I will never buy any LG products again!

We purchased an LG Tromm Washer in 2005. Shortly after purchasing, we noticed a moldy smell in clothes and on towels. The whites get marks on them as well. As I cleaned around inside, I noticed (over time) a nasty, moldy, slime buildup inside of gasket and output valve would drain nasty sewer water. I have very 3 sensitive children that have allergies and I have asthma as well. This is harming, not helping out health! Also, the detergent dispenser drawer somehow gets stuck a number of times. In order to release it, you have to slide washer away from wall, unscrew the top and pivot it up and slide until you view the drawer then release it. I called customer service and they blame me, telling me I am not cleaning it well enough or just change the subject or ignore completely!

Three door LG fridge. 3 1/2 years old and broke down 6 times. Frequent canceled repair calls and many no call no shows. Have to pay labor, LG only covers parts that must be ordered, 7 days out. Who still takes that long to order anything. Then another repair call to install the parts, and another charge. Once again, you are lucky if it lasts more than a day or two. 6 months is good. LG could care less and Sears doesnt seem to care either. Perhaps a class action suit is in order. At the bare minimum it may force LG and their poor products and even worse customer service out of the market. As for Sears, they will likely be gone by this time next year. Its clear why to anyone that has worked with them.

Front loader LG washer has worked very well over the several years we have owned it. No service calls have been made towards it and it survived two moves. Plus this mold concern I keep hearing about hasnt been a problem for me. I leave the door open and clean the seal around it often.

I have been a follower of Consumers Reports for many years. When my 11 yr. old Electrolux started making noises I figured it was time to look for a new refrigerator. I was very happy with the French Dr. Electrolux so I chose to look for similar replacement. I went to Consumer Reports and found that it rated the LG LFXS28S96S/04 as the best French Door available.On 11-2-2021 I purchased one from Costco. I was very happy with most of the features, until it started making ice. Within a few days the door ice maker would not drop any ice. Upon checking I found that the ice in the small door ice maker were clumped together. Reading the instructions I had to break the clumps so the ice would come down the chute. In thirty years I had never encountered such a problem. I have a fifteen year old Maytag still working and prior to that a Sears which never gave me any problems with the ice maker. I cannot understand how Consumer Reports would have given the LG such high reviews that testing an actual use of the unit would have shown the problems with the door ice maker. I saw later that other consumers of the LG refrigerators have experience the same problems I did.

I waited 40 years to have a nice kitchen, and I was taken in by the good looks -- and yes, I admit, the blue oven -- on the LG. What a mistake! We bought the 5 burner gas range, dishwasher and the microwave with the expanding vent. The dishwasher was a lemon out of the box -- Lowes just picked it up and left a new one. The microwave vent kept popping out, no way to secure it. We had to take the same product as a replacement because the bracket was drilled in the new tile wall. Waited TEN WEEKS for the replacement. I can faintly smell gas from this range; a snarky local repairman insists its my imagination. I entered a second complaint when the oven started to fluctuate wildly - set it at 350, it soars to 475 and then drops to 300. I love to bake and gave up on my holiday baking because this was so bad. The repairmen - from a second place - gave me a little lecture about reading the handbook and not using an independent oven thermometer. I havent cleaned the oven since these issues started -- Im afraid it will start a fire. I wasnt happy that LG never followed up on my complaints, either. I want to replace my refrigerator next -- you can bet it wont be an LG product. I am bitterly disappointed in this stove. I feel like Im stuck with it unless I just toss it to the curb. I could never sell it to anyone. Im calling again tomorrow and telling them I want it replaced, repaired or refunded -- I dont expect any satisfaction at all. I wish I had found this page before I bought LG products.

When we decided to buy an LG refrigerator, we considered the options they had and the style. We looked at other brands before we decided on this one too. Anyway, I like the French door, however were not very happy with the appliance because its only been three years and its not cooling. There was something going on about the compressor having problems with this particular model that we bought, but the problem we had was a leak on the evap. coil. We called LG directly and they sent someone out to fix it, which is good. The contractor was good and they fixed the problem.

Purchased LG front load washer model WM2301HW 01/03/2011. Could not get thru cycle without repeated UE error codes, drum not spinning & water leaking all over. 2015 tech replaced board control and other parts. Now I have the exact problem as before. Machine is JUNK. This weekend had to purchase a new washer because warranties much less good customer service or products to say the very least do not mean anything to LG. Out of curiosity checked reviews for LG front load washer & what do you know... Hundreds of other innocent consumers has had to put up with the same abuse from your LG company. We need to all band together and fight the unjustified ethics of LG. Ive contacted an attorney; well see what happens. P.S... and YES the clothes & washer do stink just like LG company. To the couple of reviews who said their clothes do not smell... You had better get your smeller fixed!!

When you dial the control to hot or very hot on the washing machine the net result is warm water or cold water. The washer instead of delivering hot water, mixes cold water with the hot water and you get warm or cold water in any cycle. I have had the technician out twice and he said he cant do anything to make it change no matter how many parts he changes. I have it on audio recording. He said LG will not exchange the machine and I have to live with the problem. I paid $1,100 for the washer and similar amount for the dryer. I ran the LG dryer yesterday with one queen size comforter and after redrying it four times it was partially damp.

Love my washer and dryer set. They are the extra large load with steam in washer and dryer. I’ve never used the steam setting in the washer but like it a lot in the dryer. It’s good to touch up wrinkles. The set is also very attractive.

We purchased an LG refrigerator and dishwasher at the same time. Happy with the refrigerator except for a problem with the freezer temperature. Then it started leaking. Had it about 2 years. Called the company who sent a repairman. The part was covered but over $1000 labor. Got a GE for replacement.

The fridge was not cooling and my food was getting spoiled. I called LG and they sent the local technician three times. They also sent different types of parts. Then, the local technician tried to fix it, but they couldnt. Finally, I was told they couldn’t do it and LG was going to replace the refrigerator. I called LG and they told me that they would have to send their own technician. That took almost two months and finally, the LG technician came to my house and changed a part.At that period, I lost a lot of food and the medications of my mom and my son. I bought every day from the store so I lost almost $1,500. I followed up with LG and they told me they were going to compensate me for 1,500. After the refrigerator was fixed, they called me and told me they can pay only $250 reimbursements food loss. Right now, the refrigerator is working but my main concern is who’s going to pay for my loss. I have too many problems and at the same time, I got a refrigerator problem. It’s too much headache.

Our LG dishwasher has a odor coming from the inside after a wash cycle after the dishes are removed and it is empty for several hours. Have tried pouring water in the bottom and pumping it out operating the pump by pressing the on button, normal then normal and power scrub together to pump water out of bottom. Tried wiping it down after a cycle, no help, poor design, wish I had never purchased this unit. My friend has the same unit with the same problems, will not dry dishes, odors, is this really a safe dishwasher to use. If it has a odor that means it is not getting hot enough to sanitize the dishes.

I removed the front cover of my 2 year old LG front loader and the bottom left side as well as the inside of the front cover are rusted. It seems to be coming from the bleach dispenser. The dispenser seems to have some type of leak or defect from the factory.

I purchased a $2700 LG refrigerator 6 years ago. It stopped working. They provided only two companies to repair. Neither will call me back to come and service unit. LG cannot provide anyone that can repair it. I have to dump it and buy a new one. How is that fair? LG is one of the largest companies in the US.

Have had no problems with my LG Washer and Dryer that I purchased 1/2017. I am 5 ft. 7 1/2 inches tall and it is still hard to get all the clothes out of the washer as tub is so deep. Other then that, I have been well satisfied.