The Icemaker has been replaced 3 times, and is broken again. The refrigerator is only 3 1/2 years old. As much as I have loved Samsung products, I am very disappointed in this Refrigerator. I would not recommend it to anyone.

I had similar problems to those reported - 1/2 inch of water then ice on bottom of fridge compartment, ice in freezer, difficulty resetting after power outage, multiple service calls; also, all plastic drawers and door shelves have major cracks. Problems started after only two years and I loved this thing, gave the utmost in care. I am so frustrated. Latest service call they said $600 to fix (after $70 for the visit). Was ready to buy another one because I liked the design, til I found this site. On Facebook, company says they are not aware of any such problems.

We recently put an entire modern kitchen and addition on our home. At that point given we had for many years used Samsung we upgraded the white GE appliances to Samsung in our home as they were here when we bought it. We bought a new French door bottom drawer freezer fridge, pretty much top of the line at Home Depot. We bought the matching microwave model #ME21H705MQS/AC, and lastly also the matching stove with convection, steam cleaning. The fridge was delivered first and it would not shut off and was very loud to a point were it interrupted conversations. After following their processes and after the technician came and he agreed something was very wrong, we had to them go through their executive center who literally after 20 minutes told they would sent our request for this 4 day old fridge to their engineering department to see if we qualified to have to returned. Home Depot were totally disconnected from this process. They told us they did not accept returns only repairs. We told them and Samsung should their technician who acknowledge this brand new fridge had significant issues and after the so-called executive center began by telling they would promptly resolve our issue. We told their executive center should their decision be to contradict their field technician and not replace and or return it we would seek legal counsel. They called later saying Samsung would return to Samsung. That process has taken 3 weeks since and the unit has been returned back and we await a refund. Think of the logistics involved in such a key appliance as a fridge and not just the food but having two in the house at the same time. We still do not have our refund. Friday night my wife decided make popcorn for the first time as we are only at this home on weekends in our now month old over the range microwave. With seconds she was screaming as it was on fire with flames shooting out of the side panel on the right hand side. It filled our new kitchen with disgusting white thick terrible smelling smoke. We called Home Depot and again the nightmare starts all over with chasing out tails. In various conversations with service people they tells us there are silent recalls. We are not sure about that but in any case why are they shipping products that can cause fires?Google how often this happens!I should have mentioned we have been asking to speak to a Samsung manager since this beginning with no feedback. Why should we keep the stove now??? Had we done our research this would not have happened. It is shame our home has been filled with Samsung products till this series of issues but never again!

Worst refrigerator. Waste of money. I have had to replace ice maker twice. Water drips into the ice maker and freezes the ice cubes together and is stuck in ice chute. Water drips into the vegetable bin and cold cuts drawer. Water also drips onto the water dispenser so I have to put a pot holder under water dispenser. Ice forms underneath the cold cuts bin and I am not able to open. There is water that drips on floor. Dont buy a Samsung refrigerator.

We purchased a Samsung fridge 5 years ago. It had issues with the ice maker a few times, which were repaired. Most recently, the fan was making a REALLY loud noise, Samsung came out and we were told there is now corrosion in the plug of the fan and it is not repairable. Upon contacting Samsung we have been told we need to buy a new fridge and they offered us a 20% discount. The fridge is only 5 years old, we paid over $2.5k for it and now have no option to repair it other than to replace it. I wanted to warn others, as we had choices when we were buying and chose Samsung - we are now paying for that decision, literally. Looking online and doing some research Ive now found that there is a class action for THE EXACT SAME THING in the US - the ice maker breaking causing the fan to make a loud noise and eventually stop working. Im in shock that Samsung find it acceptable to tell me to buy a new fridge after only 5 years and only give me a 25% discount... I will never buy another Samsung fridge again and I hope this warns others to do the same. So disappointed. Here is the link to some summary details of the class action: **.

Continuously freezing up water gathering in crisper and underneath crisper. Thawed fridge out. Was good for 1 week. Happens again. I have had this issue for 6 months and the fridge isnt 2 years old.

We purchased our very expensive Samsung fridge, French doors, freezer on the bottom. March of 2017. After 6 months we had issues with the drawers and shelves cracking and breaking. Not only are the parts cheaply made but almost a $1000 in warranty calls with Lowes has been spent on trying to fix the ice maker. It is a vicious cycle. The entire thing freezes over, we have to defrost it then wait for the entire unit to reset. When we DO have ice, the ice doesnt Staub cold, water leaks all over the inside and outside of the fridge and into the floor. We are so sick of this issue. We have only had the unit for 2 years and were STUCK with it!

Beware Samsung microwaves. I have one that activates on its own. Very dangerous but Samsung support unwilling to do anything because I dont have a receipt! It came with a motor home. Support couldnt even locate the model even after I sent photos of the label. Also, there was a recall on Samsung for this exact problem.

We bought the Samsung Refrigerator Aug.2012 model #RF217ACBP, French doors with Freezer at the bottom. Have been disappointed that it started freezing everything in the vegetable drawer. We have had two different repair companies out to work on it, one of which is authorized repair shop. Within a few weeks it is back freezing the veggies again. We thought we were buying a quality product but now we think not. We are not pleased that the only fix is every few weeks we have someone out to thaw out the line. The repairman has called in to Samsung for a permanent fix. We will not buy another Samsung refrigerator.

I purchased a Samsung OTR microwave in August 2015. The microwave has stopped working. The front control panel is totally dead. It doesnt even display the time. I have spoken to 4 different people from Samsung Support and a Samsung authorized repair shop representative. All of these folks have asked me if there is a problem with the electrical outlet or the breaker. I have tried to explain that the breaker is fine and the unit is getting power. We plugged in other items into the outlet to confirm.Now I am being told that I have to uninstall the microwave in order for a technician to look at it. I am 65 year old woman and I do not have the ability to uninstall this appliance nor do I have anyone that can do this for me. Samsung says it is their policy not to uninstall the appliances. REALLY? Well it is not my policy to have an appliance break in 6 months! I also purchased a Samsung oven, dishwasher and refrigerator at the same time. Cant wait for all of them to break within the next year so I can try to figure out how to uninstall all of them?? This is ridiculous. Dont buy Samsung.

Defective refrigerator model RF267AEBP - Before I bought my Samsung 3 years ago, I researched the product and could not find any negative comments. Now my Twin Cooling system (that they advertise as something great) freezes the air vents in the refrigerator, causing the fan to stop working. Samsung customer service is a crappy as their refrigerators. I will never never ever buy anything made by this company again.

Ive had ongoing issues with the error code 9E since I purchased a Samsung dishwasher 3 years ago. Ive had it serviced 2-3 times per year. I had problems under warranty and under the extended service contract from Lowes. Now I am on my own to continue to struggle with it. I replaced a unit from another manufacturer that was 20 years old that worked better. I am very disappointed and will never purchase another Samsung product. The 9E error code is the water fill tank which can get blocked or dirty. I use dishwashing grease cutting soap occasionally to reduce this problem. But I clean and rinse my dishes with soap and water prior and never put food covered dishes in. This has been a major mistake in purchasing. I intend to replace a less than 5-year-old machine as this error code goes on every other washing.

I made a terrible mistake and bought a Samsung refrigerator from Costco. Error beeping right off the bat for an open door that wasnt open. Adjusted the doors and checked that the reed sensors were aligned, but same message. Called Samsung technical support who had no answers, but they would dispatch a technician late the following week. Meanwhile about $500 in food spoiled on our counter and their customer care team did zero to help. Please save yourself the anguish of having a day thats supposed to be exciting after dropping 2k on an appliance turn into a nightmare. These people can barely do cell phones right, why did I think they could manufacture a fridge properly.

Sometimes it can be a little difficult finding items in the lower freezer drawer. Especially if the item is at the bottom of the drawer. Otherwise, the freezer keeps food very frozen and is not a real problem.

I paid a thousand dollars for my dishwasher in 2015. I have not gotten one years use out of it without something breaking down on it. In the first year, after many issues, we ended up replacing the board on it. The rubber mat on the top rack and some of the plastic clips in it broke down during the second year. Now the water wall is giving us problems. Customer service runs us through a simple troubleshooting guide just like the one on YouTube then says not their problem anymore, call a repairman. Weve replaced the motor, the sensor and it still doesnt work. Looks like it is the computer board again. I will never buy Samsung again. I thought they were one of the best. I guess I was misinformed.

Have called Samsung customer service several times in last 6 months. Have spoken with several representatives from the company. I have described the issue and all have had different fixes. One told me to reset controls, one told me to shut down ice maker, one told me it needed to be leveled, one told me they would send a service tech out. Refrigerator is 2 yrs old! The one it replaced was 20+ years old. Really think that Samsung should fix for free or give me option to buy another brand. Real piece of junk! Model RF220NCTABC/AA French Door type.

We purchased a Samsung Kitchen Suite of appliances and we could not be more disappointed in the purchase. The dishwasher smells rancid even after they came back and fixed it, it is starting to rust despite being Stainless Steel, The range turns off every so often for no apparent reason and now the ice maker for our refrigerator has stopped working. Samsung support is terrible. The appliances are less than 1 year old. I will never purchase another Samsung appliance ever again. They are poor quality and have given us nothing but problems.

We purchased a new Samsung refrigerator (Model # RF217ACPN/XAA) on December 5, 2011. On July 5, 2012, the refrigerator stopped cooling and freezer stopped freezing. Everything was lost. Approximately 12 hours later, it began to work. Again on July 12, 2012, it has stopped cooling and the freezer stopped freezing. Amazingly, the digital temperature gauges register the temps as in their selected range.

My 3-year old microwave made a pop sound and just stopped working. Called Samsung and they just blew me off as long as nothing caught fire. They didnt care!! Very disappointed! Add them to the list with Frigidaire do not buy list!!! What happened to companies caring?????

Mine has a dial, should have gotten a keypad. Spinning a dial is a lot slower and less accurate. I do not have an instant setting either so I cant just push a button for 60 seconds. It is convenient having it mounted above the stove and saves a lot of space.

Every summer the Samsung refrigerator model RF266abbp starts making a loud noise like an old fan. Every time we open the door it will stop and then it will start if we close it. The repair man came and said just unplug it and let it all the water from freezer flow out for at least 24 hours; then, let it dry and plug it again. Its been the third summer with the same stupid thing. I was cleaning the shelf with the thin glass, the vegetables and fruit compartment with 2 drawers, and the glass exploded! Yes, it exploded! I got glass in my arms and around my kitchen. There were very small cuts in my arms. It’s nothing threatening, but it scared me! I don’t know what to do or how to complain (if it’s useful)!

I bought my a Samsung RS-261MDWP model # refrigerator about 3 years ago from Best Buy. It has been a nightmare. Within the first 6 months I had 5-7 service calls. Thank God I purchased the extended warranty. The ice maker went out, the display board stopped working, they had to replace the motherboard, and a couple other things. Finally, after about 3 months of nonsense and not getting all the repairs done in a timely fashion, I was so fed up that I just walked in to Best Buy and demanded they give me another refrigerator. Of course I got the story that it has nothing to do with them and I would have to call Samsung or their Geek Squad department at their toll free number. I demanded to speak with the store manager or someone in corporate. I told them I have had several different men in my house for the past 5-6 months because the 3rd party company they are using for repairs doesnt know what they are doing and keep sending different people which all say its something else every time. I finally got a higher up manager that agreed that this was ridiculous and gave me whole new refrigerator. It wasnt even 6 months before we had to have a service call on that one. I have even ignored some of the other problems just because I dont want to have to keep calling them because they put you through so much. Today I had no choice because it has begun to make so much noise, it gets louder than the television. I will never buy a Samsung again. It also has started to freeze up, meaning it locks us out from getting water or ice so we have to unplug it for about 1 min so it will reboot. I say its possessed.

I bought a Samsung model RF217 fridge (no ice dispenser) in Aug 2012. A bit noisy but ok for about a year. Then late summer 2013, I see a puddle of H20 just outside the front door. It wasnt huge and I figured I had spilled it myself. Warranty expired next month. Problems got worse. Ice constantly on crisper bottoms. Massive icebergs in freezer compartment. More H20 puddles... more ice. Ensured nothing blocking air. Powered down to force reset. Oy vey. Theres clearly a design flaw as evidenced by all complaints. When is Samsung going to own up and restore its reputation?

10 months after purchase contacted Samsung 11 months after purchase. Convection fan quit working. Oven wont reach temperature set for oven for example set for 400 but real temperature is 310. Does not cook properly due to oven problem and when it does cook it cooks unevenly. Cooked a meal and turned off oven. Came back 1/2 hour later, glass top was so hot that I could not put my hand on the glass top. I opened the oven door to cool it off and heat pour out of the oven for about 10 minutes (in pulses) and had to switch off breaker in electrical panel. Every so often when temperatures are not working properly the breaker has to be switched off and then on again to reset everything. Call center people generally dont know what they are talking to. Went through them several times then finally got a repair man to visit us. Had to run him down about 3 weeks later and he didnt remember coming to our house and the parts were not ordered.Back to Call Center, general runaround again. Had to check progress a couple of times online. Got very stupid and uninformed answers from them. Finally bugged them long enough that The Presidents Office called and said they would replace the stove. When I asked approximately how long she couldnt tell me.... 10 days or 2 weeks. Would be couriered to our home from their warehouse.....4 hours away??? 10 days later did a follow up and got an e-mail back: This e-mail is to remind you to return your Samsung NE595R0ABWW/AC/ SN: J0WG7DCC - It has been over 7 days and we still have not received the product. If you already sent your defective unit, please disregard this e-mail. Please be sure to return your set as soon as possible to the following address with the prepaid shipping label we e-mailed you.Never received the e-mail the phantom e-mail with shipping label (Why would I ship the stove out without the replacement being here). I phoned the repair station to where I was suppose to send the stove, it was 1 1/2 hours away and it would go right by one of their other stores only 40 minutes from our home. Next e-mail gave me the 1-800 number to phone again, they would help me. And the circle of denial has begun again. There is no honor here because they have not honored their contract (warranty) with the consumer.

There are so many of the reviews here with the exact issue I’ve had with the Samsung French Door refrigerator but I thought I would add my two cents just in case someone may still be considering buying one of these things! The ice maker has been a constant issue and I’ve had repair after repair called in on it. It completely freezes up and stops working, leaks water all over the place. It’s unbelievably annoying. I had the 4 year extended warranty with Lowe’s so I haven’t had to pay for these repairs but now I’ll have to be paying out of pocket for anything. Every couple weeks we have to defrost the ice maker. Lowe’s tells us now that they only consider a product a lemon if the same call is made 3xs in 30 days, well I could’ve met that criteria if I had felt like dealing with service calls over and over. However, had I known that I would have dealt with it. There is a class action lawsuit on this matter. Bottom line...run from Samsung.

Please anyone that has had problems with their Samsung Product - no matter what the product, contact me. I am trying to get a class action suit started against Samsung and their customer service department. I have had problems with my Samsung dishwasher from day one and now it is Oct of another year. Samsung thinks that they can run the warranties out on their products and people will eat it and buy something else. If your product has not been replaced or repaired, it is still under warranty and we need to get together and make sure these big companies dont think they can get away with that. My dishwasher has been sitting here since June of this year(2014) with water in it. Has been repaired many times and the last time the repairman didnt even get down the road before it broke again. Having trouble with Samsung wanting to repair again, well under the lemon law with is a law it has to be replaced. They are hoping like a lot of people I will just let it drop, no such chance, its the principle of the matter now. Big companies need to pay for their mistakes so please contact me with your information **. If I get enough I can proceed with a class action suit against Samsung. Thank you.

Same problem as hundreds of others! A beautiful $2200.00 problem! Only 3 years old and nothing but problems! Freezer works fine, but fan freezes up so the fridge stops cooling. Never trust the temp, bought 2 fridge thermometers to keep in it and watch them constantly! Lost lots of groceries, had a new control board put in to fix the problem, but after 2 weeks had to thaw it again; now after only 1 week, it’s happening again. Is there a fix or do I go buy a new one? Would like to join a lawsuit with others!

I have the Samsung Elite gas 6.3 cubic feet flex Duo Range. The functionality of this range is top-notch, Bakes like a dream.. My only complaint and its a huge one because of the price point of this Appliance is the shoddy finish. The enamel cooktop started peeling within 6 months and the black stainless isnt really stainless. Its a cheap black/paint coating that has been flaking off after about 3 months. It is a really beautiful stove, but very aware of the lack of durability if you are buying it for aesthetic reasons. It is pretty pricey to have repair service for finish repair.

I purchased a Samsung 5.9 cu. ft. electric range from Sears outlet (certified). After 90 days, the range wouldnt turn on, all functions stopped. The computer board is defective. Samsung didnt honor the warranty as it was out of the box. Sears, even though has a warranty for a year on all products purchased in their store, required that we buy additional warranty contract. With that, they ordered the part from overseas, and we have been waiting for 7 weeks with no range. Samsung does not provide parts to their range. For the range to fail within 90 days is a major defect. Sears outlet dont honor their warranty.

Samsung has continued to produce a defective ice maker for more than 10 years. The unit clogs up with frost & ice that prevents the unit from working. The plastic components including the ice bin and auger are very thin and developed cracks soon after use. Repeated calls to Samsung customer service do not solve the problem, they will charge you for a service call, but the expensive repairs do not fix the problem. A class action lawsuit remains open and unresolved. In the meantime user have to use a hair dryer between once a week to once a month to melt out the ice jam in the top of the unit. Samsung refuses to stand behind their product, and even worse continues to manufacture it.

We purchased a Samsung refrigerator on Nov. 10, 2010. We had to replace the ice bucket in May, 2014. Currently the refrigerator evaporator is inoperable and needs to be replaced. However, Samsung has discontinued this part and they do not offer information where we can purchase a generic part. Why would Samsung discontinue a part on a product that is less than four years old? Now we are going to have to buy a new refrigerator because of Samsungs ineptness. Believe me, it will NOT be a Samsung.

We have the Family Hub French door with the screen in front. Paid approx $2300. This thing is a piece of garbage. First, they changed the app with no notification so we lost all the things we had programmed including pictures. The ice maker is HORRIBLE!!! So horrible that I have invested in a portable countertop ice maker. Im not sure whats going on with it, but whenever we call for service, were told we have to defrost it before theyll come. How does that show them the issue? The ice and water spills outside the ice bucket and then freezes together. Every few days, it stops making ice. Thats because its clogged with ice and cant work any longer. I have to take a hair dryer to it to defrost all the stuck frozen water and ice cubes. Today I did it, and I noticed there is a ton of mold under the lip of the mouth where the water and ice comes out to the dispenser. Gross. There is no way to get to the mold. Also, ice gets stuck in the dispenser and melts, so it leaks onto the dispenser on the door. I wish I would have taken a picture of the clumped frozen water before I posted this. Piece of garbage. Do not buy!

We used a few traditional ranges during last decades but none of them had this problem like samsung. We purchased one samsung range two weeks ago and got the following problem: If you drop a single water on the cooktop surface, it will create a stain on it and you cannot remove it at all without spending five minutes using a wire ball! We used this range for just a couple of weeks but it looks like a ten year old one! Looks so ugly!

I bought a new refrigerator from Home Depot on June 22, 2016 (receipt attached). It was delivered on July 7, 2016. First the two front doors were not even. After numerous phone calls to home depot and Samsung the problem was partially corrected. After about a week of installation the unit shutdown by itself. Unplugging and re plugging it seemed to fix the problem and it started working again. We were away for a weekend and the unit shutdown and internal fridge and freezer temperature went to 80 F. All the food was spoiled.Again after numerous calls to Samsung and home depot a technician came and said the unit was overheating because of internal leaks of the coolant. He said he was going to report the problem to Samsung and I need to wait for Samsung for their decision if they want to replace the unit or send parts to repair the unit. This was on the 18th of August. We still do not have a resolution to the problem. My calls get transferred from one place to another and dropped many times. Very dissatisfied with their response. I do not have a working refrigerator after spending close to $3000 and both companies do not consider that I deserve a quick resolution to this issue. + I have been without a refrigerator for more than a week now during these hot summer days, but the response from these big companies is very disappointing to say the least.

Our Samsung refrigerator RFG298HDRS stopped dispensing water. At first I could remove the 4 month old filter and put it back in and the dispenser worked for 2 weeks. Every 2 weeks I would do this. Finally I replaced the filter and it would not give us any water at all. I was using Samsung filters Model DA29-00020B. Samsung tech the first time had me checking the 2 ice makers that would not work. They told me I had knock off filters from Amazon. Then I took the filter out and tried the water everything began to work. Ice makers ran and water dispensed. Called Tech support again. The guy told me that this was the first thing they should have had me try. Since that works its a bad filter. Well. I have now purchased 7 filters spent over $200 and still NOTHING works. I have noticed that Samsung has changed the filter a little too. Different label, Smaller center hole than the original for water to enter the filter however even the larger hole filters which I still had did not work.... Also the literature in the new filters boxes is not accurate. It states to put the replacement label date on the installed filter which there are NO longer any labels supplied and it also states to remove the BLUE cap... The cap is white. Even after buying the filters at Lowes they do not work. Samsung swears to me the fridge is ok since it works without the filter.... I have a tech coming out in 2 weeks the soonest they could arrive. But the techs tell me Samsung does not provide support for them in trouble shooting either. Samsung needs to change the way they do business! As much as they charge for these refrigerators, this is consumer robbery. My fridge is only 3 years old.

I purchased my Samsung refrigerator (Side By Side # RS267TDRS) in July 2012. It has been serviced 7 times since then for the same issue. The refrigerator continues to have ice build up and fails about every 6 to 8 months. I purchased at Sears and got the service contract. What a mistake. Samsung refused to back up anything. I own multiple Samsung appliances ranging from the Refrigerator to TVs to DVRs. They have lost me as a customer. I would never buy another of their products. I have called their Customer Service and get the same lame excuse: You are out of warranty. Well I wouldnt be out of warranty if it hadnt been fixed by Sears under the service contract the first time. I have spent over $700.00 on a $1600.00 refrigerator in the first for years of ownership. What a sad, pathetic company.

Bought all new Samsung appliances about a year and half ago. Since then had to repair refrigerator and dishwasher. Luckily I bought an extended warranty on the fridge but nothing else. Called Samsung and ask if they would send the part for the dishwasher. I would take care of labor they refused. Will never buy Samsung again. They make nothing but JUNK!!

Purchased Samsung refrigerator 3 years ago. Ice maker has not been working properly for several months. After researching this problem, I find it is very common. It has been reported that there was a design change made to the current model to address this. Spoke to a Samsung customer support person as well as a manager. They will not assist with the cost of the service call in any way. I received estimates of $400-$500 dollars. The refrigerator cost $2000. So in three years I am incurring a repair cost equal to 1/4 the price of the refrigerator. We are remodeling our kitchen in several month. It looks like it will be LG for us in the future.

My husband purchased the whole kitchen group less the dishwasher from HH Gregg before they went belly up in 6/2017 with a 5 year warranty ($500) EXTRA! The icemaker stopped producing ice in Oct 2017. Called warranty dept. They sent out tech and he thawed out the underneath of the icemaker. Stated there was no replacement at the time. We could deal with it and hoped it fixed it. In 2018, it started the same thing, NO ICE and frozen up again. The warranty dept sent techs out on 3 different occasions that year, still NOT WORKING properly. The warranty dept said there was nothing else they could do and we would be getting a refund check in the mail.We received a check for $1400 from Samsung this year, called and asked why not a full refund, were told the techs that had been sent the 4 trips to REPAIR totaled the balance of the total cost of $2500 we originally paid for the refrigerator. This is a beautiful Black Stainless 4 door. I totally loved it from the start but I HATE IT NOW AND WILL NOT BE PURCHASING ANOTHER SAMSUNG ITEM! So we lost out on over $1000 and still have a broken refrigerator!

After about 3 months of buying a Samsung side by side refrigerator from a Samsung representative in Iran, it started to make noisy sound. We called them (Samsung representative) and one of them came here to check and he told us that its engine sound, and the noise will stop if you clean the backward of refrigerator. But the problem didn’t solve. After sometime one of them called me and I told them the problem, but they answered me that it is a common side by side Samsung refrigerator problem and they easily shirked their responsibility! We didn’t pay attention to sound. It’s two months and the noise gets louder and it disturbs our sleeping in the middle of night and driving us crazy! At last today its noisy voice increased so that we plugged it off!

I like this fridge except the ice maker has become very slow. There have been 3 repair calls over the last 4 years all related to the noisy freezer, broken ice maker and now leaking ice buildup. Also the black metal skin dents very easy and is pocketed with small dents. We have Samsung Model RS25J500BC.

Purchase a Samsung dish washer from Lowes, 3 April 2013. As of yesterday it stopped working. Will never buy nothing. I mean nothing made by Samsung.

Samsung SMH9187ST - After about one and one half years of use, our OTR started beeping and having the SE error show up on the screen. Nothing works except the light inside the oven. We have tried unplugging it, etc and nothing has helped. It hasnt worked since the SE error has shown up and we paid good money for a product, and expected it to work longer than this. After doing some research, we found that many other people have had the same issue but this model has still not been recalled by Samsung, which is disappointing. This OTR is obviously garbage.

I bought the refrigerator from Lowes a few years ago. The model is RFG297. It froze the foods inside the refrigerator. The cold water flow is not working. Ice will be built up in bottom of refrigerator. It is the worst refrigerator which I have ever had. How can I fix it?

Bought a new Samsung refrig 1 1/2 yrs ago from Home Depot. We took out the extended 5 yr. warranty. It (compressor) quit cooling right after a Mothers Day party with fridge jammed with food. Hours and hours on the phone with Depot and Samsung and now they cant find anyone in our area that works on them. I want a refund.

I installed new Samsung dishwasher August 2018. Lasted until April 2019. Never really got dishes clean. Very disappointed. Started leaking water and no one around under a hundred mile can do warranty work. Whatever do not buy Samsung anything. Customer service is not helpful even when they admit its a warranty issue. Very overrated appliance.

I called Samsung 2 times to complain about the drawers on our fridge. When you put anything in them they come off runners and fall through to drawer below. They said a service person could come out but if they were not defective we would be charged for visit. I know there is a defect even though nothing is broken on inside but I am not going to be charged by someone who says its not broken. They were no help. All the lady did was apologize 20 times and said nothing else could be done.

We purchased our Samsung Stainless Steel Over the Range Microwave from Best Buy in March 2010. 17 months later, the microwave has stopped heating completely and is not under warranty. So frustrating. We had to get our 15-year old small countertop microwave out of the garage to use until we decide what other expensive brand we want to waste our money on. To invest in nice appliances is a joke and there should be a class action lawsuit.

I purchased Samsung Microwave SMH9207ST which comes with a 1 year warranty. The microwave was manufactured in February 2011, very moderately used, and owned for approximately 2.5 years. At 15 months, an internal piece of the handle broke, not allowing the door to close. I contacted Samsung who referred me to a repairman. For a repairman to assess the problem, order the parts needed, and install would have cost over $125 plus having to take time off of work without pay. I was able to quickly assess the problem, order 2 plastic interior door pieces (one extra) for $12 with shipping and reassemble the microwave in about 3 minutes.After 2.5 years the microwave completely stopped while cooking. I am very extremely disappointed in the quality of this product. I also own a Samsung Jr, manufactured in 1999, which has been used far more, even brought tent-camping and trips, and it is still working fine. I am now very reluctant to purchase a Samsung product. I plan to take this microwave apart to attempt to diagnosis the problem myself. In the meantime, I will continue to use the Samsung Jr until I have the resources to purchase a new microwave.

Purchased at Lowes who said all repairs are done by Samsung. First we got a lecture on how to wash dishes. Run hot water in sink first, use less soap, use vinegar, use a rinse aid and it will work fine. They all have a nasty film on them even when using rinse aid (apparently required by them). Second repair visit canceled because they needed to order a part. Third visit, another how to wash dishes lecture and supposed part replacement. Fourth visit, another part replacement, and the dishes are still filmy and nasty. They refuse to replace it. Lowes has bowed out. Never buy Samsung again.

I bought a house with Samsung appliances and and wish I had asked for new ones from a different brand. Pure junk. The stove burners didnt work properly, the oven heat varied all over the oven when baking. The fridge door drawers all cracked and cost too much to bother replacing. The door flap was broke and fridge didnt cool properly. Food spoiled. Now for the junk of a washer that would take half a day to do a load of wash because when it would go to the spin mode, it would unbalance and kick out only to take another twenty mins to finish or do it again and back to twenty mins again. I would recommend to not buy these from this company. They need to stick to cellphones. By the way, the house was seven years old and the dryer was a different make, assuming it died already. Costly replacing all of this because they make crap.

I have a fridge of 1.5 years and just after first year was defective ice maker and now just after 1.5 years, compressor is blown. Compressor is under warranty for 5 years, but after 15 days, Samsung has still not replaced the compressor or the fridge. Every time I call (and spend 1-2 hours waiting for case management), they pretend theyve never spoken to me - even though they ordered the dispatcher that diagnosed the issue! This is so fraudulent and unacceptable. I bought the fridge at Lowes and they should be ashamed to allow this type of dishonest activity to happen. I have spent so much in restaurant bills and spoiled food, I could have bought a Viking fridge. NEVER, NEVER, EVER BUY SAMSUNG. By the way...my Samsung washer/dryer? Also had issues the first year.

This unit is very easy to operate. The stove top cleans easily if maintained properly per instructions. The oven temp is accurate. Very attractive when set in place. The stove top burners are great. They vary in size for any sized pan or skillet.

Samsung french door RFG298 - I have the same problems and even more. Fridge will be 4 years old next month. It stopped working entirely except for 2 flashing LED lights at water dispenser. No other lights work, no compressor, no NOTHING. The bottom ice maker broke within the first couple of months. Just spent $70 to replace door storage bins and more are cracked. There are stains in between the glass shelves and rubber I cant get out, including stains on the flap of the deli drawer in between the plastic that cant be reached. Had an AHA moment when I read another review saying their fridge had dings all over it as our fridge also has dings I cant imagine why and how that happened. SAMSUNG is not responding to my request for technical help or a technician which I cant find in my areas. Paid $2,500 and purchased at Lowe’s... Its not even 4 years old and USELESS.

For the fourth time the in-door ice maker has stopped dispensing ice. When we remove the ice tray, there is a large chunk of ice in the back of the ice maker. We defrost and reinstall the ice dispenser and it works for a month or so, then freezes up again. Very frustrating. The refrigerator is less than one year old, the 31 cu.ft. French Door model.

I purchased my Samsung refrigerator June, 2015. Within 6 weeks, water started leaking from under the freezer. I called Samsung customer service who attempted to give me some how-to information. This did not work. For over 1 year Ive tried to rectify the problem via Samsung until they finally said, sucks to be you!, your appliance is out of warranty. I pushed the issue and was told to submit receipts, which are on thermo paper and no longer readable. It has been determined to be un-repairable because there is no Samsung service repair in my area. Likely a simple adjustment needs to be done, but Samsung will not authorize repair. They tell me that I will have to send in the paperwork, all labels from appliance, the cord (plus a video of me cutting said cord), and they will review the file and send me a check... OK... let me trust that process.

This Samsung dmr78ahs dishwasher has been nothing but trouble. We constant failures. There are rope cables attached to springs that counterweight the door. They constantly break. The upper basket adjuster brackets fail yearly. Now the water inlet valve is leaking. These are all poor component quality issues and design problems. My cheap builder installed dishwasher lasted 15 years without a single issue. I just got tired of the noise. Junk, Junk, Junk!

This is the third year for this refrigerator and we have replaced the Ice maker last fall. In mid-May, the entire fridge crapped out. There is a leak in the system and the repair could be $200-$1000. No support from Samsung at all. I WILL NEVER BUY ANOTHER SAMSUNG PRODUCT AGAIN! By the way, my 25-year Magic Chef is still chugging along quite happily keeping my beer and now my household food.

Bought 5 new Samsung appliances in February and now the compressor in fridge has failed. Samsung will not replace fridge and I have to pay to have fridge removed from home to shop for repairs and back again. Now realizing that buying Samsung appliances was a huge mistake, never had luck with their DVD players and should have known better. Will stay away from Samsung in future for sure.

Had repairman look at 3 year old refrigerator. He said they had huge problems. Air leaking from frigerator into ice maker. Needs food grade silicone to seal. He said to call Samsung. Did that twice. The dont give a **. Out of warranty. Basically go to hell. Had a problem with three year old Samsung tv. Trash. Basically go to hell.

I bought a Samsung fridge from Sears in Nov. 2012. Had numerous problems, quit making ice, wont freeze ice cream. Called repair. They came, did $900.00 worth of work, replaced Motherboard. 2 weeks later, fridge defrosted every day and started leaving frost on everything in fridge. All my ice cream melted. In March 2013, they brought me a new fridge. Immediately started having trouble - ice stuck in door, melted run down door, constant wet floor. Ice cream melted. Change filter light came on. Changed filter, light wont go off. Ice maker quit making ice. Panel will not change options. Today, 5-21-14, MOTHERBOARD OUT. WORSE EXPERIENCE EVER. NEVER AGAIN.

Wow, after reading all these reviews, I wish I would have done research before making such an important and costly purchase. We bought a Samsung Refrigerator on June 2011. Three years later it stopped cooling. Had a Sears repairman come in and replaced two panels ($250 and $175) plus $100 labor. Got it working again. Six months later, the exact thing happened. This time Im not spending any money to repair it. So upset and disappointed. I expected their refrigerators be as good quality as their TVs. Samsung should take responsibility for their products! How is it that they get away with it?!?! No more Samsung for me, ever!

The Samsung refrigerator is not cooling. The warranty was up on April 1, 2012. The icemaker went out first a couple years ago. Now, the fridge part stopped cooling and then it’s the freezer. I had an appliance man out and he said he hates Samsung, for they are the lowest next to the LQs. He checked out the parts and thought it was a sensor and then found out it was the motherboard. He didnt have a motherboard, so we decided to check around for another refrigerator. Meanwhile, he suggested we turn it off and let it defrost. He suggested using a leaf blower to help it defrost all the way. Also, he said it may kick off and run fine from now on, but who knows?

Nov. 2009 we bought a new fridge. After 2 days the water quit dispensing. The fridge was replaced. 2 days later the new fridge wouldnt dispense water. Next tech put in a heater to keep the reservoir for the water from freezing. Next the space saver ice maker quit. It got replaced. Next event was the control panel went out. It was replaced Sept. 2012. Now Jan. 2015 the control panel is out again. Weve called several service companies, including Sears Blue Crew, but no one services our area; they used to. This fridge has had service every year. Now out of warranty Samsung says they cant do anything to help us, not even find us service for the fridge. I know well never, ever, buy one of Samsungs appliances again.

I bought the refrigerator new. Luckily I also got a warranty on it. The refrigerator breaks about every 6 months. The back panel freezes and destroys the fan. Its the same thing every time. Our warranty is almost up, and when it is, there goes the refrigerator. Were trying to get Lowes to replace it, since this has been a problem since the beginning, but it doesnt look like they will.

Purchased new Samsung refrigerator only 3yrs. old, 1) Ice maker not working. 2) Changed water filter cartridge and water is leaking inside the tray. Called their tech. support. Told me to reset inside button for icemaker, No luck. Tried 5 times and check the temp. inside area, all good but still not making ice. 3) Several times inserted new water filter cartridge, still water is leaking. Called Tech. Told me I need to replace defrost sensor, icemaker heat probe for drain, total: cost $320 to fix. DO NOT BUY THIS MODEL: RFG297HDRS/XAA. I will never buy Samsung product, GE is excellent experience I had. Lasted for 17 yrs. no problem and was working condition. Now this Samsung is not good, spend $1800+tax from LOWES.

My 4-day old Samsung microwave caught fire. I spoke with Sears who held my 5-year guarantee and they talk to Samsung as its under the 1 manufacturers portion of the guarantee. Well, I paid for a 5 year guarantee so I dont how they can weasel out of the 1st year. Samsung was no help either. Sears came out twice and refused to make any repairs.

Five weeks ago the light bulb lens protective cover on the Over the Range microwave shattered and the glass shards were found on the electric range cooktop. The bulb was also burnt out. I ordered a replacement lens and installed it, and I also replaced BOTH bulbs. A few days ago, the same thing happened, but it was more serious. When the protective lens shattered, the pieces of glass fell into our skillet on the range top, and the bulb again was burnt out. We contacted Samsung on their website. They stated that because the warranty had expired, it was up to us to contact a repair person. We disagree. We sent another message.We consider this issue to be a consumer safety issue. Samsung issued us a Ticket Number for further question or concerns when we communicate with Samsung. Ticket Number **. Note: We took pictures but we are having difficulty getting them from our IPad.

The range was purchased September 2012. Within a week the range did not work properly and the Best Buy Geek Squad came to service it. Upon cleaning the oven the letters showing the Samsung Logo immediately peeled off. (My thought is because Samsung was ashamed of the poorly made product they were selling they chose not to be identified with it.) Within the next six months the item was serviced several times due to problems with the stove top as well as the oven not reaching and maintaining the temperature. Now slightly after 3 years the oven is inoperable. The convection does not work. I need to invest money to get it back running. A product costing $999.00 should last a bit longer without all of this maintenance. Does the lemon law apply in this case? I almost feel like it should. Very disappointed with the Samsung product.

I am highly frustrated generally over the above company name products. Now heres why: I am a big fan of the Samsung brand, my wife is also too. 99% of all our electronics products are all Samsung products. From cell phones to TVs, tablet, microwave etc, etc. You name it. Here are some CAUSES: I have 4 TVs, in my home I bought, all Samsung products. First time my wife TV went bad, you can hear the audio from the TV but no picture. I called Samsung customer service to explain my situation. On several occasions, I got hung up on. I tried and kept fighting till I finally got someone to talk to about the problem. My sorryful appeal was heard and the problem was resolved. Couple of month later again, Im having the same problem with another TV. Called Samsung, again, it was another fight. Finally, I was told it was a software issue and I needed to buy flash drive and download the new version. I insisted not to spend money over some so-called software so they downloaded the new version and mail it out to me. I then uploaded it to the TV but did not solve the problem either. To date, I still have the TV and planning to trash it. I also have a 10.1 Samsung galaxy 4, that is giving me problems. I took it back to Best Buy, and they kept it for two weeks fixing it. To date, I still have the tablet with the same problem. Now, its my microwave. WHAT IS WRONG WITH SAMSUNGS MODERN DAYS PRODUCT? They will go OFF on you right after their warranties. Im frustrated big time over Samsung modern day products.

We purchased Samsung range, model NE595R0ABBB in November 2014. 3.5 years later, its fried. I am never buying another Samsung appliance ever again. We did purchase an extended warranty for it and it underwent a few repairs. The motor for the convection fan kept burning up, and now I am wondering if the latest incident is linked, because I believe the circuit board shorted out after reading about similar incidents online.Last night, I was preheating the oven and before it got to temperature, it shorted. I was in the next room, and I heard a very very loud buzzing sound coming from the kitchen, like something was being electrocuted, and my kitchen lights were flickering. I ran into the kitchen and there was smoke coming out of the oven. Not too much smoke; it didnt trip our smoke alarm. I turned the oven off, and opened the door, and the bottom panel inside the oven was glowing red in the rear left corner. This was probably the most terrifying minute of my life. I am just so grateful that I was able to act quickly and nothing catastrophic happened.I am glad that I was so close by to turn it off quickly; if I had been upstairs or outside, this could have been worse. I am sure it would have caught fire. As soon as we were able to, we pulled the oven away from the wall and unplugged it. There is no damage to anything outside the oven, though the back panel of the oven looks a little warped. I am not even going to bother getting this repaired; I dont want it in my home anymore. We purchased a GE and are awaiting delivery. Though I wouldnt be surprised if all the wiring is melted and other damage inside resulted from this.Some of my other complaints with this range: I have had oven temperature problems since almost the beginning with this. I am also very disappointed that the paint around the top of the oven door (its plain black, not a special finish) is flaking, and the paint near the stove backsplash where the vents are is flaking, too. The ceramic top has been stained since we first had it; nothing cleans it properly. Even water stains it. The seal around the edge of the ceramic cooktop is eroding. Anything deemed cosmetic is not covered under the warranty.

Bought the unit last 2014 and started using it when we moved into our new unit in July 2014. Within 2 years, stains and discoloration appeared on both doors. In April 2017, have shelled out 1k plus for a replacement of what they called sensor, cause my freezer is not functioning. In less than 1 year, as of this writing, March 2018, it malfunctioned again, cant produce ice cubes and the whole unit is not cold enough to cool a pitcher of water. The mechanic from their authorized service center, checked it up and gave me an estimate amount of PHP5,000 to replace a leaked hose etc. I will now spend 6000 plus for a unit that I have used only for less than 4 years. I would rather buy a new unit if I have an extra money, and if I do never would I buy any appliances from this brand.

Do not buy Samsung appliances. Ours is 3 years old. The ice maker fell apart. Within the last month, we have started to experience water collecting in the veg drawers. It freezes anything in the drawers. Were constantly breaking out the ice. Not able to find the source of the water, but we suspect defrost runoff. $1800 fridge gone bad in 3 years. WASTE OF MONEY. DO NOT BUY.

I too have purchased the bundle deal and I am having issues with the ice maker freezing up at least twice a month. The stove top has scratches even though I use a high quality set of pots & pans. Now I have what looks like small bubbles under the glass top. All I can say is never buy SAMSUNG. Fridge Model # RF28HMEDBSR/AA Stove model # NE595ROABSR/AA purchased 11/20014.

Beware > The drawers only pull out halfway making it inconvenient to put items in them and even more difficult to get items out. For example: a head of cabbage will not fit in a drawer. Beware of scraping your hand when removing items from the half open drawers. Ice maker malfunctions regularly: after dropping ice out of the ice dispenser and releasing the control, the dispenser door does not close fully, allowing warm air to infiltrate the ice storage compartment, thereby allowing ice to melt. The ice mechanism re-freezes the melting ice cubes remaining in the opening and in the storage compartment into a clump, preventing the further operation of the system. All frozen shut. Solution is: 1) empty the entire freezer and defrost for a few hours so the ice compartment can be removed, cleared of remaining water and restarted. 2) A service professional has to take apart the frozen mechanism and repair the defective parts. $$. Never again. P.S. Our Samsung printer/copier was also the worst. After the warranty expired it also malfunctioned requiring professional service. Also poor quality.

Fridge is nice looking, only! Problems. Ice maker seal does not fully close thus melting the cubes ready to drop causing water to leak onto the shelf below. Water dispenser also leaks after using. Already had mechanical issues. When calling Samsung if out of warranty THEY will NOT back the product up. Mine was out by 2 months. Just FYI. DO NOT buy the microwave either, major door issues with most models. Read reviews. Again!! Warranty 5 months past will NOT back up KNOWING per Samsung repair rep. Did offer service call to replace door at $365.

Model FER300SX. I bought this 4 years ago. First the front glass is edge to edge and we barely tapped it with a small pot and it shattered so bad I had to remove it all together. The glass top is nearly impossible to keep clean and the oven never quite cooked evenly. Now, at 350 degrees, thermometer reads 175-200 after 40 minutes. Bad mistake this was. Wont buy another appliance with Samsung on it.

This refrigerator (Samsung French Door Refrigerator) is a huge disappointment. Both the refrigerator and freezer have frozen up. The ice maker no longer works. Many technicians refuse to work on Samsung appliances because they can’t be sure that they can even be repaired. I’ve had this refrigerator for less than 3 years. I’m having to defrost both sections on a regular basis. It’s not even a “lemon”. It’s just a bad product. Stay away from Samsung.

I have just spent the last half hour reading comments on good old Samsung Refrigerator. I have had a problem for the past year and now comes a time. Where do I start? Whats the cost? The digital front settings are being controlled by a ghost; bounces from ice to water, doesnt stop. Cost? Water on the floor. Ice built up on the back of the fridge really thick and water steady on the bottom of the drawers. Cost? Any advice besides throw it to the curb like people have said? Nice fridge; but really, how much money does an average person need to fix repairs? I was going to try and tackle project by myself but will it work or continue the hair dryer every couple of months thawing it out and putting up with dings on the front panel deciding what it wants to do? Any suggestions? Obviously not after reading the reviews. Would never recommend Samsung to anyone. Bad, bad choice I am just fed up with this problem. Thanks Samsung for the Lemon.

We have had nothing but trouble since we bought a Samsung refrigerator. French doors with refrig drawer and bottom freezer. Ice dispenser in door leaks water continuously, ice maker shaves ice no matter what setting you choose (cubed or crushed), freezer drawer does not open all the way without jerking hard on it. We had repairman come several times while it was under warranty and they never got anything fixed? They said that’s just the way they are. Really? Back of refrigerator, behind panel, freezes up all the time and I have to defrost every few months. Drawer that holds the ice freezes shut and can’t open it. This refrigerator sucks. I would NEVER buy another Samsung product ever, EVER again and certainly would not recommend you do either!!!!

In 2010 our old dishwasher refused its duty after nearly 10 years of work. It was an AEG/Whirlpool and it made his work properly. So my wife and I decided to buy a new one. At last we gave the Samsung DW-SG720T a try and expected the same performance. First both of us discovered that nearly every dish was not clean at all. We changed the program to the hottest possible cleaning, but the machine did not meet the minimum requirements for cleaning knifes that are simply covered with peanut butter. This night (!) the machines front door stood open, after cleaning and after nearly 5 (five) hours ending the cleaning program without errors, the machine started to turn on the pump and made a signal while showing OE. My wife and I woke up, got downstairs in the kitchen and I had to turn off the fuse to stop it - it has been 1:20 am in the morning. Thanks a lot, Samsung! OE means overflow error but in fact there is no water in the machine after draining. I am angry about this piece of **. My recommendation is: Samsung? Hands off! I am interested in what the support is trying to tell me. Next time: AEG/Whirlpool, which is the same here in Germany.

They would not replace the lettering on all appliances and suggest that I paid for a new set of lettering and paid for the labor to have them put back on... they would not even send me the lettering free for no reason. I have had so much trouble with the dishwasher in my life. I will NEVER buy a Samsung product in my life. They built such a poor appliances that I do expect for them to be out of business.

Bought Refrigerator Model # RF323IEDBSR/AA for $2299.99 + tax. We had problems with the ice maker freezing up within a year. We had a service person come out & repair it 2 times & it still has problems. We had to put out $218 & $242,44. Air gets into the ice maker & the ice freezes as well as we cannot remove the ice maker as it is frozen. We called Samsung for the 3rd time speaking to an Executive Customer Relations person and he said could only will send someone out again at our expense again & if it cannot be repaired theyd decide what to do next. They will not reimburse us for our past charges & will not exchange the refrigerator. We decided not to have another service person out & have to pay out more money. Well just wait until it breaks permanently & buy a new refrigerator. We will definitely never buy a Samsung Refrigerator again. I would not recommend a Samsung refrigerator to anyone.

I am having the same problem as Kimberly from California reviewed back in September on the water filter replacement cartridge DA29-00003G for the SAMSUNG French Door Refrigerator. No matter how hard I try to twist the filter, it will not seat into the receptacle even though it is the correct filter listed in my owners manual. The previous filter is an off brand made by HDX as a replacement for Samsung and it worked fine. The only difference between the two is the locking mechanism on the neck as Kimberly illustrated in her pics and I have attached my own pic as well. I have used SAMSUNG replacement filters before and this is the first time experiencing this problem. This engineering problem needs to be remedied immediately before someone ends up breaking their refrigerator and paying hundreds of dollars in replacement parts or even having to buy a new refrigerator! In the meantime I will return my filter to the store and spend my money on the other brands filter. This is a very poor oversight on SAMSUNGs part!

I purchased a NE595R0ABSR/AA Samsung electric range in Dec 2014, by April the lettering around the Knobs for Hi Low Med and Location of burner... had started to fall off. As others have reported Samsung warranty is worthless. They define paint defects as cosmetic and therefore NO coverage. They wouldnt even send me the Control panel cover which I would reinstall. The heating elements work fine as does oven... so far. But I will never buy Samsung ANYTHING ever again.

Most of the time most of the dishes are clean, but coffee grounds and such are thrown up into the cups and glasses on the top rack. Stuff in the bottom is okay, as are things in that top drawer for silverware. The dishes are always rinsed off and loaded carefully. Its annoying to always have to check the inside of the cups and glasses. Pots usually get clean on the pots and pans cycle, unless there is stuck on food.

I purchased all Samsung Appliances for my new home to include Refrigerator, Dishwasher, Oven and Front Load Washer and Dryer. The Refrigerator (Model RF253BEAESR) came in with dents and I have tried numerous times to get Samsung to repair and they have refused my requests. They sent someone to verify the dents and the repairman did confirm my complaint but Samsung still refuses to repair. Samsung does not stand by their product and I will never purchase Samsung products again.

So start by saying Im huge Samsung person, TVs, note Phones, Sound bar, Etc.. So figure why not try appliance even though they are new to it. I got Appliance package and Ice machine gets stuck about once week on refrigerator which is annoying but works good otherwise. But stove after about year/year and Half started glitching out on display, which go online and see this is common problem other experience due to Poor motherboard/Motherboard issue.Which after never having issue thought it was huge telling factor that when I finally have issue Samsung says, We can connect you with service company. They will charge you $200 just to come out diagnose the issue, when I could by a new range for twice that, as that did not include parts depending on what is needed or labor. Not a FAN, would say Stay away from Their Appliances altogether. They are still figuring it out and not very helpful. Also from customer support over feeling taken care of or anything Useful was done would rate it 0. as I could have figured out same thing.

Bought a Samsung refrigerator not even 2 months ago, made annoying noise from day one. Had one of their servicemen come out and replace 2 fans, still making the noise. It sounds like an airplane taking off in the kitchen. Not very happy!

Great product. I really love the room it has, and the freezer is also very roomy. Its a smart fridge. Lets you know just about anything. Its sleek design is really nice. Ice maker does a good job. Easy to clean and looks fantastic in kitchen.

We purchased a bottom freezer side by side Samsung three years ago. Currently on third ice maker which leaks water everywhere. Current fix for this is $600 to correct their bad engineering. This on top of $250 to fix the defrost drain which freezes and spills all of the defrost in the refrigeration area. Obviously this is an engineering piece of crap. Only here to warn people. All appliances have issues but this is absolutely the worst appliance ever created. Overpriced, poorly engineered and nothing special that cant be found on a less expensive model. AVOID this brand at your own peril!

After reading all of these complaints, Im just sick to my stomach that we didnt find this page before we bought our Samsung Oven. We bought a Samsung Microwave as well, but that seems fine. This oven is just over a year old (purchased Feb 2014) and has not worked properly for several months, but now we cant even manipulate it to work at all. We set a temperature and it slowly heats up. When it alerts you that it is to temperature, it is actually not. We turn it off and back on again (without opening the door) and it registers a temperature about 40-50 degrees less that what I set it for. Called Samsung and in a very monotone voice she announced that the oven was out of warranty. She said she could have someone call us to come out and service the oven, but no one has called yet. Its been a week. Although after reading some of the posts, Im seeing that many service companies refuse to work on Samsung ovens. Maybe they are tired of being yelled at by frustrated consumers. Plus many people have stated that they have paid as much as a new oven in service calls and it still doesnt work. I dont know if we should just buy another new oven (not Samsung) or what. It seems like more wasted money to have it serviced. Hundreds of dollars down the drain.

Samsung 2.0 cu ft Over-the-Range Microwave Model SMH9207ST - On August 21, 2013, we purchased this Microwave. On Sunday, December 14, 2014, it simply stopped working. After checking to see that the outlet was hot, I attempted to reset the microwave by leaving it unplugged. Plugged it back in with no results, unless you count nothing happening as a result. This microwave replaced an earlier one from Samsung with the dreaded SE error code that wed had for about 2 years. We got another Samsung because our experiences with 4 Samsung televisions, refrigerator and washing machine had all been good. Bad decision. Ill be replacing this one with a Whirlpool. Im fairly certain that quality has probably been compromised over the past 20+ years, but there was a 3 year old Whirlpool microwave in the house when we bought the house and it didnt get replaced for another 18-19 years. I cant remember, but it may have been replaced because of its outdated styling, not because of any problems. Well see how a 2014 generation Whirlpool microwave holds up.

Never expected a dishwasher to be so quiet. First time we turned it on, I actually had to get down on my hands and knees so I could hear it running! Works great! Also has a very large wash area, which allows us to wash Thanksgiving meal for eight in one wash!

It leaks, and Samsung is refusing to replace it. Dont believe their warranties, they will try their hardest to get out of actually doing anything. It failed with a LE code and a puddle of water. We called the same day, and the earliest the Samsung-contracted repair tech could come was a week later. Samsung doesnt contract with a real repair company, its something called General Appliance and Insurance Service. The tech showed up with no parts and almost no tools, and in a tiny car that couldnt haul a dishwasher. He pronounced that while he could see evidence of water (dried soap residue), he didnt see any water, so there was nothing he could do. Never mind that we live in a desert and it had been a week since it leaked.We got on the phone with 1-800-Samsung, who transfers you to Executive Service, which is the call center where they tell you jokes before giving you nothing. I told ** that the tech had been unable to find the leak and made no repairs. Given that nothing had been fixed on the unit, I said it would leak again and asked for a replacement unit. ** refused. He said it has to leak three times before they will replace it. The next day, it leaks again. We call it in, and now were waiting for the tech to come out and do nothing again, knowing weve got at least one more round of this circus before I can throw this piece of trash into their truck and get a decent dishwasher.

RF266ABRSXAA French Door Refrigerator - We paid good money for what we thought was a high-end appliance. The refrigerator quit cooling and iced up. We called Samsung and were told since it was out of warranty, to have a local service tech take care of it. $350 and two weeks waiting on parts, it still has the same problem. Now they say its the computer and control panel... $450 to fix and no guarantee that will take care of it. Samsung has climbed to the top of my Do Not Buy list!

Samsung dishwasher model dw80h993. This dishwasher is a piece of junk, I have had technician out twice and now I still have problems with the drain and now its out of warranty, bought in Dec. 2014 and the hose is not kinked. I would not recommend anyone purchasing a Samsung dishwasher. I think if a manufacturer claims they have a reliable dishwasher or anything they should back it up with at least a two year warranty. Dissatisfied with Samsung. Will not purchase anything in the future.

Have had a problem with water puddling on the floor for some time now. Our Samsung french door w/ bottom freezer, water/ice in the door is a model #RF26VABPN. It is a 26 cu ft unit. At first it was a pretty nice unit. We started to notice small puddles of water every now and then on the floor. This we thought was just a maverick ice cube had escaped and slid under the fridge. It turns out that ice is building up inside the bottom plastic wall cover, thawing and make a small pond under the two bottom drawers. We contacted Samsung customer service but since it was out of warranty...no help. We are now going to relegate this fridge to the garage and buy a new unit and it will NOT BE A SAMSUNG! It is our opinion that their products are very low quality, poor/non-existent customer service, and just plain junk! Our advice to you is dont be mesmerized by the cool lighting, silver-tongued salesman, or the gadgets. These things are expensive so shop wisely.

Samsung Model RF32FMQDBSR/AA. I purchased the Samsung 4 door refrigerator around 8 months ago. I follow all the instructions regarding the ice maker when I went on vacation. When I got back home again I check my owners manual and follow the instructions with the ice maker. After 24 hours there was no ice make yet. I check the manual again to make sure I did everything I was supposed to do. Once again I waiting and no Ice. After giving it a week and having the Ice maker not making any Ice, I contact Samsung. The lady at the phone ask me for the model number, my phone, and located the account then she proceed to asked me what was the issue. I explained it to her that the Ice maker was not working that I try everything in the manual but it did not work. I also explain that I follow the instructions to removed the Ice bucket, however the bucket wasnt coming out, at all. She ask me some questions about if the Ice light was lit up on the door and if said off the Ice maker wasnt going to make ice. No kidding Sherlock. Im not a moron. I calmly explain to her that after a week of not having Ice I turn it off. No sense on having the feature on if is not working. She then advised me that if it was something they cant fix by phone but they needed to send a repair person then I was going to get charge for the visit. But if the repair person was needed then the visit was free of charge. I was told that a service representative was going to called me within 2 business days. She proceed to gave me the service number reference that I needed to gave the tech (**). As she told me I received a call from the service tech to schedule the appointment. However the service tech was from Oklahoma and Im in Pennsylvania. The tech was sorry for the misunderstanding, it wasnt his fault. I contacted Samsung again and I explain to the male representative the issue with the address and I gave him my reference number. The gentlemen proceed to tell me that my refrigerator didnt have warranty. Wait what happens in 3 days? I explained that it when I spoke with the lady that gave me the reference number my refrigerator had warranty. Well Im not one to argue with customer service representative since they are provided a script on what to said. I told him Just give me the tech number please. He did gave me a service representative from Reading PA. I called them to schedule an appointment and when I gave the lady who answer the phone the reference number. She proceed to tell me I needed to provide for them the receipt of purchased, that the visit was going to be $70 plus labor and parts. I again, didnt want to argue another customer service representative. I make the schedule, however after thinking about it I cancel it. Who knows what they are going to charge me. What happen to the warranty? This refrigerator is Top Samsung Product with a cost of almost 4,000 dollars. If Im going to paid Im choosing who I let in my house. I have Samsung products all over my house since I believed to stick with one company, washer, dryer, phone, microwave on and on and on. I have never contacted Samsung for service. The first time that I need service They give me a hard time, thats not good customer service. Since Im selling my house and moving out of state soon, instead of paying a repair person I will sell ALL my Samsung electronic and start new with another company. Before you spend that much money on a Samsung product make sure they are not going to give you the runaround.

I never write reviews but I came on this site to see if I was the only one who had a problem with this stove. ALAS, I was NOT. We had the same problem with the temperature controls as many other reviewers did. Luckily my husband was able to change a part and fixed the issue. After several ruined meals since I couldnt figure out what was wrong initially. However, my glass top has broken twice in the last year. I had an old GE range prior to this and it lasted forever! It was easily 15-20 years old. I bought this Samsung smooth glass top range when we remodeled our KItchen. (MAybe 3-4 years ago) Loved it! Im not hard at all on appliances. I turned my teapot on to boil water for tea the first time and I heard a loud crack. TUrned around and the entire top had shattered. We had the glass top replaced, which was a costly repair but we liked the stove. The other morning, I had a small skillet on the stovetop making eggs, I turned around and heard another loud CRACK! This time it cracked underneath the skillet and into about four large pieces. SO, I am guessing from what I see here, no reason to call Samsung. We can replace the glass top again but honestly, the money we spent to fix these issues were as much, if not more than, the stove itself. I would recommend another brand glass top stove/oven if youre looking for one.