Firstly, I wish I had read these Samsung stove reviews prior to my purchase. :( This stove got 4.5 stars on PC Richards site which is one of the reasons that I bought it. I purchased the Samsung NX58M6650W Gas Range in November of 2017. I purchased this stove solely for the price and way it looked as I am not a person that cooks a lot and barely do I use an oven. I was upgrading my kitchen and looking for a stainless steel stove to replace my old one. Its a very nice looking stove but obviously looks can be deceiving. After my 4th time using the oven, which was all day on Thanksgiving Day 2018, I noticed that the control panel was warped almost looking like it had melted. I called Samsung for repair and they gave me a courtesy extension my warranty (2 weeks out of warranty) and offered a free repair. In my eyes a barely used stove should not have any issues in just over 12 mos, but thats just me. I had my rinky Hotpoint Stove for 17 years and not ONE need for repair. Anyway the repairman came and fixed the stove. He replaced the old control panel which means removing around 20 screws un-wiring/detaching and re-wiring a new control panel. Also needs to be mentioned, the control panel on the stove is made of plastic! Now that can be a problem if your stove gets hot. Repair seemed successful but two days later, the timer isnt working. For reference, the timer is in the same place on the panel that warped after using the oven for several hours. Needless to say I am furious. Samsung insists on sending out another repairman, but I want this stove replaced (not with a Samsung if thats possible). If you read the reviews, you have no doubt that this stove is problematic in its design. I watched the repair, and with all the fine wiring on a plastic panel, how will there not be problems? Samsung has been giving me somewhat of a runaround and does not seem to stand behind their product. Im sure problems will continue to occur based on all of the reviews and research Ive done. I have been on the phone with them 5 times. I have another appointment for repair since they say that this is the best that they can do since I am now out of warranty. Im with the other reviewer that says Class Action. I will try to update this review after my next repair visit, but in the interim, this stove is sorely disappointing. Stay away from this stove.

I purchased a Samsung 2 door fridge with lower freezer drawer and upper ice and water dispenser. It was delivered and installed in May 2016. Right away the ice cubes where either very small and dry or regular size and wet. The cubes regularly melted and froze into a block of ice, where we had trouble removing the ice tray. Once opened we found that the whole ice compartment was frozen including the ice making machine. We had to regularly turn it off and defrost it. Sometimes the ice would melt and drip from the ice/water dispenser. In the summer 2016 we noticed that our food was spoiling. Soon after the fridge was making a loud noise. After some investigation we found out that the fan area of the fridge was filling with ice which froze the fan in a block of ice, which caused the fridge to warm without any indication on the fridge thermostat. Every few months we have to take everything out, thaw out the fridge for 2 days and then restart the fridge. Weve had two repairs done by a certified appliance repair company. The first time we were told that the problem was a well known flaw in manufacturing. Samsung has recommended a kit to fix the problem, but the repair company said that it doesnt work. We paid them to put the kit in, which was some tin foil and cardboard to redirect the air flow and replacement tubs to help with the backflow of water (which both cause the water to back up and freeze into the fan area). One month later the fan was frozen again and our food was spoiling again. We paid for the repair company to return. They checked everything and told us that there was no way to make the fridge run the way it should. They told us that its a well known manufacturing flaw that samsung will not fix and will not recall. We paid over $2000 for this fridge and Samsung has told us that they will not refund or replace it even though it hasnt worked right from the start.

Just got the dreaded SE error code. I tried powering off, resetting with the clear/start hold and nothing. I called Samsung and got the traditional response, We can set up a maintenance appointment which will cost you ... No thanks, I would love to be part of a class action. This does seem senseless since they have been aware of this problem. The fix is about as much as the microwave. Ugh!

Only had Samsung stove for 1 year an stopped working. Wish I would have listened to my guy when I decided to switch all of my appliances out to Samsung. Purchased the Samsung 5.9 cu. ft. Free-Standing Electric Range with True Convection oven. Nothing no longer works but the stove clock. The stove top and oven stopped heating up. I did purchase an extended warranty. So we will see how this plays out when the technician shows up.

I purchased a Samsung refrigerator model # rf31messbr 4 years ago. After the 1st year I replaced the ice maker. Since then Ive had to replace the ice maker 2 other times. Now my refrigerator is constantly icing up and middle deli door quit working. And dont even ask me about Samsung dishwasher! Samsung makes a nice TV but stay clear of their appliances.

Ticket # ** When I purchased my oven 5 years ago, I called them after having it under a year. My complaint was that it feel like it was getting overly hot! I was told that I just wasn’t use to the newer ovens but, I did notice some melting on the top of the front door and burn marks. Anyway long story short, my bake element was no longer heating. I would turn it up to 350 and it would go right back to 200. I called Samsung again. They promised me a one time parts and labor repair, which I do have in writing. The parts were so called ordered and then I get a message from them stating that they will not replace the bake heating element and the motherboard because of the physical damage from the heating element. Now mind you the damage is from a defective oven. Been going back and forth with them. Every time they approve it, a few hours later the approval is rejected. The rest of my stove looks brand new because I have always taken care my appliances! I’ve also had problems with my ice maker freezing up, which I had serviced privately and so far so good! But, I will never purchase another Samsung appliance ever again! Now theyre saying they won’t repair it because it’s a potential high risk hazard. On the next note if I pay for it out of pocket they will repair it! Nothing like talking out of the two sides of your mouth! I do have in writing a one time Labor and parts repair. Which they’re totally refusing to stand by their word.

I have had issues with my icemaker since the day the warranty expired. Note that we are only talking a 1 year warranty! The on-line blogs all indicate that Samsung knows they made a poor quality product. I have a home appliance repair service that I pay a monthly fee for and they also acknowledge that people are having problems with the Samsung refrigerators all over the metro where I live. When I call into Samsung to have them do the right thing and replace a $110 part they simply indicate that the product is out of warranty. If you dont want to end up in my frustrated shoes dont ever buy a Samsung refrigerator.

We purchased our Samsung electric induction range in May, 2015. Within months of purchase we needed a service call. (Our last range - certainly not a Samsung - lasted over 20 years without requiring service.) We decided to purchase an extended warranty, which supposedly expires either May 18, 2018 or August 18, 2018 - certificate states former, person on phone said latter. I asked him to confirm, and to let me know cost of extending for another year, since I do not trust this product, and repairs and parts are expensive. Without going into a further list of complaints, suffice it to say that I had to call three times - kept disconnecting (and these folks manufacture and sell phones) - they also ask for customers phone number at beginning of conversation! - and the website is sales-driven, so I was unable to purchase additional extended warranty online. I could go on, but I will stop here - this company has already wasted too much of my time! I encourage anyone who is considering a Samsung product to reconsider!

Samsung FER300SX. Great price, features & beautiful appearance. I had always respected all their other products. Its really nice to look at and that is the only good thing I have to say about it. It is very poorly designed with light and cheap wiring. They have come to repair it four times in 18 months. It will not maintain oven temperature and burns/melts the wiring at both elements. I could hear it sizzling in the back. Fearing a house fire, I bought and installed my own high temperature, 3M, 900 degree wire connectors at both upper and lower elements. This finally eliminated my fire hazard risk.But everything I cook, I have to baby-sit; whether its in the oven or the stove top. I had to buy two oven thermometers to hang from the upper rack to keep the temperature at least close, manually, when doing pizza or meats. But any bread products or pastry type of baking, forget it! You cant manually control the temp that well for touchy baked good items like that. They cant fix it. All the circuit boards have been replaced with no success. At least I made sure myself, that it shouldnt burn the house down now.In my opinion, Samsung should not be in the home appliance business. These products are of poor quality and cheaply constructed. Until now, for decades, I had always been highly respectful of their home entertainment line. Low quality and unsafe [fire hazard]. I have already bought and paid for it so there is no longer any deal to break. Go shopping for another brand and research every model you are considering, tenaciously! Read all reviews, good AND bad and leave no stone unturned.

Go ahead and buy a hairdryer if you own a Samsung refrigerator, it will be your new best friend. Same problems as everyone else, freeze ups on evaporator fan and coils, water leaking out of the bottom, spoiled food, loud irregular noises, and the ice maker doesnt function properly. Just two years of ownership has convinced me that Samsung is incompetent at building a reliable refrigerator. I regret ever purchasing this unit and will NEVER buy or recommend that ANYONE buy their products. Samsung YOU SUCK!!!! This thing is junk and I want my money back so I can buy a reliable brand!!! If I had the money I would ship this useless hunk of junk back to Samsung headquarters with a note to the president of the company.Direct your complaints here: officeofthepresident@sea.samsung.com. Keep in mind that this is only for customers who have already called 1-800-Samsung and been unable to resolve their issue with the front line of the companys customer service.

Ive read the reviews on the Samsung refrigerators and Im a little shocked that they continue to sell a known defective appliance. I was brought to this site due to problems with freezing ice under the crisper and water in it. I cant believe that this company continued to sell faulty appliances with the full knowledge that they were no good.I believe I will look further into these problems with consumer affairs. To me, this was fraud. To sell something you know full well does not work properly, is nothing more than scamming the public. I will never own another Samsung product.

I bought a Samsung fridge, three times I have had Telefix technicians out to look at fridge as it on 3 times it has had water under the crisper. First time the back panel gets changed. Leaks again so 2nd time gets same procedure not to mention puts a slight crack on panel, leaks again. 3rd time technician? Blame the 2nd one for his workmanship. And reckons nothing wrong? Yet water? Told him not happy he puts in a report saying nothing wrong? Goes to apparently case manager Samsung. Telling me they cant do anything, yet I have 10 year concierge warranty and if they get someone else out I have to pay? I don’t think so.And how many times do I have to them out because of their fault in appliance, which was also stated by the technician that the new model fridges has the exact problem as my fridge does... I have 20 year old LG fridge and never had one problem. If I wanted a fridge that leaks water I would buy one. So why are Samsung making fridges with the same problem and selling them? Rectify the problem. And you will have happy customers. Still want to know so what are they going to do about my fridge… Angry customer.

February 24, 2016 - Purchased Samsung Microwave OTR Oven ME18H704SF. March 9, 2016 (Approx) Hung on wall and attached Microwave to newly install Kitchen Cabinet. March 15, 2016 - We were using the microwave for the 3rd time when it malfunctioned. The Internal electrical magnetron mechanism behind display overheated and cut a hole on the right side of the cooking box and started a fire. At the time this happened my wife was cooking a package of microwaveable veggies on the turntable. Cooking instructions were to microwave for 5 minutes on High. When there was about 1 minute left in the cycle my wife noticed a small fire on the inside of the unit. She opened the door and put out the fire. I opened the cabinet above the microwave and unplugged the unit from the wall.March 15, 2016 - Sent email to Samsung through their website with my info, Microwave info and the information above and below: We can no longer trust this unit in our home. Please send appropriate individual to pick up unit. Please send check for purchase price of unit in the amount of $263.74 to the following address. (Home). The Unit can also be picked up at the same address.March 18, 2016 4:50 PM. We received voicemail from Samsung-Canada notifying me that a serviceman will be out to fix Microwave on March 23, 2016. March 18, 2016 6:30 PM. I called Samsung-Canada and told them again that we do not want a service call. They should pick up unit and refund the purchase price to us. [Transferred to 2nd Customer Service individual, Carlton] I told him again that we do not want a service call. Samsung should pick up unit and refund the purchase price to us. He said he noted that in my report and someone will call me on the weekend or Monday 3/21/2016. March 20, 2016 12:00 PM. Received call from Samsung-Canada [Andre] from Executive Customer Relations Department I told him again that this unit is a Out-of-Box failure. We do not want it repaired. We will no longer have a microwave in our house. Pick up unit and refund purchased price. Andre said a serviceman needs to evaluate unit and determine that if it is repairable or defective. I told him, It started a fire, its defective. March 22, 2016 - Samsung sent a Technician from Local Appliance Service to evaluated. He said it was the magnetron and the unit should be junked. Unit was taken to shop for complete review & evaluation. April 4, 2016 - Called Local Appliance Service to request status on Microwave. Lady said she believed it was finished and that she would call me back. Received call back and set up delivery for Wednesday April 6, 2016. (Samsung decided to repair unit).April 4, 2016 - Received call from Samsung-Los Angeles 310-669-4261, she asked about a schedule change to Saturday. I told her that Local Appliance Service called me with a delivery date and I changed it from Tuesday to Wednesday. Then I told her we would not be using the Microwave Oven and I would search out other avenues for getting rid of this defective product. (She did not like what I was telling her and quickly ended the call.) April 6, 2016 - Local Appliance Service delivered Samsung Microwave with new Magnetron, Controller & Capacitor. Magnetron overheated and turned into an out-of-control Laser Gun packing 3,000-5,000 VDC with each Punch. CONCLUSION OF MY ESSAY: My wife and I never want this unit to be installed into any home. Reason being I know that the replacement parts were the same part numbers as the parts in the original unit and have an excellent chance of repeating history.

My Samsung is probably 15 years old by now. It has been one of my best investments. I think I have had one repair in all that time that may have been $150 which at the time I thought was outrageous. But looking back now was cheap considering the longevity of my refrigerator. It looks great, it is still in style and is easily maintained. It is silver which is very much still in vogue and everything works! I have always taken good care of my appliances so they will last a long time. Now that I have bragged on it, well well see.

Bought brand new Samsung electric range in summer 2016. Immediately noticed loud clicks when oven was on, oven makes 6-7 loud clicks per minute. Called Samsung for warranty service. Samsung refused to dispatch a technician unless I agreed to pay for the call BECAUSE its normal! Thats right, making approx 400 loud clicks per hour is NORMAL. This is the worst appliance and service I have ever experienced. Called HD and they said theres nothing we can do. Went to HD store and played them a video I took of my new Samsung range. Every HD employee said thats NOT normal BUT youre stuck with it, theres nothing HD can do! I hate my brand new Samsung range. We bought 4 appliances that day, thank goodness only one appliance was Samsung garbage. Avoid ALL Samsung appliances. I will never buy a Samsung product of any kind! Samsung simply declares all design flaws normal and avoids any responsibility. Samsung is a despicable company, please avoid Samsung products.

We bought the expensive, beautiful, black stainless 4 door refrigerator for our new construction kitchen. Within 6 months, the ice maker froze - the inside becomes a block of ice. It now does this every 2-4 weeks. Because of the time involved in thawing it out, we are without the ice maker more often than not. Samsung is no help at all. They are aware of the problem, but have no remedy. Save yourself money and aggravation and avoid Samsung, its junk.

Exact same as **s review. My lovely French 4 door, the ice always comes out mixed with frost and bits and pieces with the cubes, never all cubes. Also much if it doesnt make it into the glass and it flies onto the floor. Working to have it repaired / adjusted but not sure if that will be possible. Otherwise nothing major, just an annoyance, but it was pricey and it should work a little better.

Samsung SMH9187ST Microwave SE Error - I now have this issue and the microwave has been serviced twice before since 2010. In response to an earlier post, the board is available and can be found easily on the net. What is not available anymore is the entire assembly of the control panel, touchpad, bracket and PCB board. I will attempt to repair this myself by replacing the most likely component of the touchpad for $30.00 or less. I had the unit apart and attempted to clean the sensors. This worked for about 3 hours only to have the error recur. There are a couple of repair videos on YouTube that show you how simple the repair is for the DIYers out there... Im dissatisfied overall, but going forward Ill turn the fan on when cooking where steam rolls upward to the unit and probably use the left front burner area to reduce the hot steam from being right underneath the control panel assembly... Maybe this will reduce the frequency probability in the future.

Bought a Samsung dishwasher, model 80F600UTS. I have had nothing but trouble with it. The first thing was a sensor for hot water that broke. The repairman knew what was wrong but had to go through the Samsung hoops before he was allowed to order the correct part. This was several weeks and six repair visits later. I was fortunate it was still under warranty. It broke again, it is about one and a half years old. The same sensor board broke, but for water level. O, that was replaced, now out of warranty. Today, about a month from the last repair, it has broke again. The same lights are flashing so I can only assume it is the same board again. The repairman is on his way again. I am thinking of scrapping the dishwasher and getting a different one, NOT SAMSUNG. The repairs are now almost as much as the dishwasher cost. Bad experience, piece of junk dishwasher and Samsung has not really cared. The warranty is up and they are not responsible. BEWARE.

I am very disappointed with the Samsung refrigerator model: RF28HFEDBWW I bought at Sears 2 YEARS AGO!!! I had a repair person out yesterday and he could not remove the back panel inside the refrig b/c the screw would only tighten, not move left to loosen. We had to defrost the coils in the back of the refrig since he could not reach the coils. All food had to be removed. We hope that once he drains the built-up frost that is now defrosted that the refrig will work. Just pitiful. I will never buy a Samsung product again!

I bought Samsung refrigerator last June 20, 2009 (RF267ABBP/XAA). The ice dispenser started spitting out bits of hard white plastic (some nickel and dime size) with the ice. When I called for repair (still under warranty), the repairman could find no source for the plastic and did nothing. The problem has reemerged now with 1.5 x 2 piece of hard white plastic and dime size piece of styrofoam.

DW80F600UTS - We purchased a new dishwasher in August of 2014 but it was not installed until the house was completed in January of 2015. Not only does this dishwasher take over two hours to cycle through, it has NEVER cleaned the dishes. We basically have to wash the dishes before we use it and then use it on the heavy and sanitize cycles. It has become a very expensive dish-drying rack! We have contacted Samsung numerous times and have had a technician here twice. They can find nothing wrong with the machine. According to Samsung it is working within specifications. Apparently dishes with baked on food is acceptable to Samsung. I complained all the way up to the presidents office and was basically told that if another technician came out and found nothing wrong, we would have to pay for the service call. Whatever you do, do not buy a Samsung dishwasher. It is a POS.

I am another victim of Samsungs faulty refrigerator coils. We purchased our Samsung counter depth refrigerator (RF18HFENBSR) just over 1 year ago. It is already failing. It will not cool, water pools in the crisper drawers and underneath the drawers. Samsung refuses to acknowledge the issue that so many consumers are having with their faulty product. I will NEVER purchase another Samsung product. I hope this review prevents other consumers from getting ripped off.

We had our Samsung fridge for 3 years in July and the compressor decided to fail, with the warranty expiring after 2 years. However, Samsung organized a repair agent to attend at a cost of $130 for an onsite visit to tell me it was the compressor and that it would be covered under warranty as the compressor has a 5-year warranty on it. That was great so they organized an agent to attend again (Samsung Plaza) to pick up the fridge, so I waited all day and they never showed up. Then the following week, they finally picked it up. After a week of them repairing the fridge, they delivered it back. They delivered it in the pouring rain, it was windy and they were in a rush. In such a rush, the truck door smashed the side of my fridge. As they brought it into my house, they scratched and dented my door on my house. They broke the wheel underneath the fridge and pushed it along my floor boards. They have now made a mess of my floors by denting the floor boards from my door all the way to where the fridge is located. When they left, I went to shut the door and noticed pieces of the fridge on the floor and as I looked down, I noticed the door on my house was damaged and the massive dents in my floor. I then contacted them straight away to tell them because by this stage, the delivery guys had driven off. I had a 3-month-old baby in my hand at the time. Thats why I hadnt followed them out. When I reported it, they were great and shocked about what had happened and were making a case of it.After many, many calls since 9th August 2012, they finally decided to approve they would repair the damage. I have spent time getting quotes for the door and my floor to be fixed and forward them on. I then had the owner of Samsung Plaza come out to view the damage and she advised she would send me a check for the door to be repaired but had someone she knew who would fix my floor. Since then I have again made many, many calls and emails and really havent got anywhere. I was advised a repair guy would come 31 October and had a call in the morning to cancel. I then told her that I had the painter coming out to repair the door and needed the check for payment and she advised she would send it in the mail. This has never been seen. I have contacted her chasing the check and the repair guy and always am told, Ill call you back. I have been pretty patient and its wearing very thin now after almost months of this. I need help on getting to the bottom of this. In the meantime, I have another Samsung agent attend to pick up and repair the broken wheel on my fridge.

Microwave broke under warranty (4 months old). Called Samsung and they dispatched local appliance technicians. The local technicians indicated they cannot repair the microwave and requested the microwave be replaced. The Samsung customer service center responded they will not replace the microwave. Samsungs response is to keep sending replacement parts to try. In some cases Samsung has sent the same part twice. At this point my microwave has been under repair for 6+ weeks and no resolution. Samsung has absolutely terrible respect for their clients or the advice of the service technicians. Even if repaired I worry about the safety of the product post repair as I have seen reports on this site of Samsung microwaves catching fire. Terrible service from Samsung in respecting their product warranty. Do yourself a favor and purchase another brand of appliance.

Quality is poor service and truthfulness of customer service is sad. When called about icing up inside ref they said no help. That was not warranty item same with ice maker. These problems did take place in 3rd year so I have service contract with Home care and they fixed both on 2nd visit for the order parts. Shared it was covered under warranty and they got parts free, showed me invoices. Month laser bottom freezer handle come off (no warranty) send part with no instruction how to install or even # to call. Send them video of ref making strange noise and advised them what I have done so far to fix it. They do not watch or listen to video. Send email saying must be ice maker, suggest have it serviced. 4) They have no notes of conversation and everything must be repeated, they have nice people and great phone manners but are under-trained and clearly lack the support they need to do their job. They can not send email advising where to log on for video training. Just check site or Youtube!!!

It is very dependable, runs quietly and food cooks evenly. The turntable is easy to clean and I love that it is Black and Stainless steel. Compared to my last microwave this above stove/hood microwave is the best!

We purchased a 20 c.f. French door, bottom freezer, Samsung Model RF217ACWP refrigerator on August 11, 2013. It was delivered to us on August 14, 2013. We are not happy with the continuous obnoxious noises this refrigerator makes - a very high pitched noise, a rattling noise that gets progressively louder, and a noise like water running. It is constant noise any time this refrigerator cycles through whatever the cycle is at the time.The drawers in the freezer compartment are iced over all the time and have been since day one. This does not seem normal. On Oct. 11, 2013 we went to the Sears store where we purchased this refrigerator to discuss returning it. The salesman told us no problem since the refrigerator was so new but he had to call Customer Solutions to get it scheduled for pick up.Customer Solutions informed us that since it had been more than 30 days since the purchase, we would have to pay a 15% restocking fee unless we have a service technician look at the refrigerator, that this would be the way to avoid the restock fee. We have no intention of keeping this refrigerator and no interest in exchanging it for the same Samsung product. We wish to return it for a refund so that we can purchase a US made.It appears that Sears has recently (October 06, 2013) changed their return policy on appliances. At the time we purchased we were told that we had 60 days to return. On October 11, 2013 the salesman at Sears was very surprised to hear that Customer Solutions was requiring us to have a service technician look at this refrigerator to avoid a 15% re-stock fee. Seems that Sears can change their return policy and make it retroactive. We have read the many complaints concerning Samsung refrigerators, Sears, etc. We would be interested in joining a class action lawsuit against Samsung, Sears and anyone else selling this inferior product.

Paid over $5K for the Samsung RF34H9960S4/AA refrigerator, which is supposed to have come with Samsung Elite Service where a technician comes to your house and explains all the features in person and make sure everything was installed and working correctly. After two months of trying to get in touch with someone at Samsung who could set this up for me, I was told that the service is not offered in my area, based on my zip code. I asked if it was available in the zip code where I purchased the product and was again told it is not. I asked if it was available anywhere in the U.S. and was told that the only technician they had listed was in California. I accused them of selling a product and advertising a service that customers like me have paid top dollar for, knowing that it is not offered in most areas of the U.S. They did not offer me any resolution.

I bought this 1 1/2 years ago and after owning it for six months, we had to have the electric panel replaced due to the water filter light not resetting. We replaced the water filter, and we could not get the light to reset and go off. Here we are, a year later, and the refrigerator freezer has quit running. The door is reading OF. When I called Samsung, the representative told me it was in store demo mode. How it would have gotten there, I have no idea. It is just my husband and me in the house! She told me to hit a couple of buttons at the same time to reset it. Well, guess what? That didnt work. She then told me that a service man would give me a call within 24 to 48 hours to schedule an appointment. I talked to her on Friday afternoon and it is now almost 10:00 am on Monday morning, and I am still waiting for that call. I thought by spending over $2k on a refrigerator, it would last more than 1 1/2 years. What a big disappointment!

I purchase a Samsung refrigerator on June 31, 2014. The ice maker bucket has never been able to be removed. I had Samsung service twice, refused to come again. A & E factory service replaced the ice bucket still unable to remove it. I wn into the refrigerator tonight Oct 21, 2014, the piece that holds the doors together fell apart. This model rf23hcedbww french door is a hunk of junk. Didn’t even last for 4 months, I paid $ 2000.00 for nothing! Samsung customer service is awful!

My wife and I bout a Samsung RT5000K Top Freezer Twin Cooling Plus™, 350 L refrigerator for Courts Jamaica Limited. The first month the front plastic on the tray under the freezer compartment split down the middle while it was being wiped off. It was as if it had dry rotted. In the first three months the door started to bubble and this is the one that has the stainless steel look. They replaced the skin after a lot of complaining and then the door would hardly close by itself when they were done and they left all the plastic on.Now the rubbers are starting to crack on the door and we have not had the thing a year yet. The door is making a creaking sound once in a while when you open it and the refrigerator from day one has been making weird sounds. It also runs very hot and for an inverter type, the electric bill has not gone down at all. Have been trying to find the year of manufacture and cant seem to get any answers. I believe it was in storage a long time before being sold. Very disappointed and would never buy one again. Will continue to take to social media to get some answers.

I bought a Samsung refrigerator RS263TDR from my local Lowes store. About 18 moths later ice would collect on the back wall & water at the bottom of the fridge department. I called Samsung customer service and they advised me to go to a local certified Samsung repair shop. After the first year, Samsung customer service told me that these parts are not under warranty, repair cost $275.00. Just a few months later the ice maker was defective and water level was out of adjustment and too much water would overflow over the existing ice cubes. The ice cubes would become just one big block of ice and a sensor was dangling in the ice maker area. So we shut the ice maker off. A few months later the entire refrigerator shut down and we could not restart it again. Samsung technician told us that the main electronic motherboard is burnt and this is a major part and shall be covered for at least 5 years. In my disbelieve Samsung does not cover it after just one year. It is not worth it to repair this unit again! Parts and labor over $850. I had to replace my Samsung side by side refrigerator RS263TDR just after 3 1/2 years!!!

This refrigerator was purchased late April 2015. Since purchasing this product, the upper ice maker has been faulty. It constantly freezes over and does not produce ice. Numerous occasions we have defrosted it and it remedies the problem for approximately 2 to 3 weeks. As of the last week, the refrigerator is making a very loud noise when the doors are shut. Upon doing much research, there are numerous complaints of very similar issues. The customer service reps I talked to on two separate occasions offered me no remedy to this problem other than me paying a service company $100 to come look at my refrigerator plus any cost of parts and repairs. For a $2000 refrigerator from a big brand name company, this response is unacceptable. I will never again purchased a Samsung refrigerator, as I upon doing much research, there are numerous complaints of very similar issues. The customer service reps I talk to you on two separate occasions offered me no remedy to this problem other than paying a service company $100 to come look at my refrigerator plus any cost of parts and repairs. For a $2000 refrigerator from a big brand name company, this response is unacceptable. I will never again purchase a Samsung refrigerator or any other appliance.

We bought this Samsung dishwasher DMT300RFB from Best Buy 1-1/2 years ago. The water sensor keeps going out. We have fought with Samsung and their contracted service repair (Sears) and they want to charge us as much to fix it this time to replace this part for the third time as what we paid for this thing. I will never buy another Samsung product. I hope other people will heed this warning and not buy their products.

The best thing you can do is stay away from any Samsung Refrigerator. I did my research and Samsung was one of the top brands - big mistake. They have several problems that seem to be across all their refrigerator models. Ice makers leak or freeze up, motherboards go bad, valves malfunction, the list goes on. It wasnt until I started having all these problems - after 5 years - and I googled them to find out these problems are very common. I now have a 5 yr. old refrigerator that I paid $2500.00 for and is in need of over $1,200.00 of repairs. Samsung will not help. They say get the repairs done - and you have to use their service department - and then they will see if they can help. No, not going to do it. Buying a different brand and will never buy a Samsung again. Fair warning.

I have complained since day one, when this piece of junk was delivered to my house! To begin with, they delivered the wrong fridge from Conns in Baton Rouge LA (named appropriately). I tried to explain to the delivery men that I had ordered a white fridge that matches my kitchen, with nothing black in it! The fridge has never worked! It finally got so hot last week, I had to turn it off and put outside. As everyone online said, I can forget Samsung or Conns help or sympathy in this matter! I will not go out of my way on Facebook and any place anyone will listen to me and expose this factory and Appliance store. They have the worst name is their refrigerators than anyone I have ever of! Now, I can truly understand why! I wish everyone would get together and sign a class action lawsuit against these phonies. They should be closed permanently! I am a widow and Ive on coc sec. income and now I have no refrigerator, Samsung and Conns could care less. When I first bought the fridge 3 yrs ago, I tried to make them replace it and save 6 service trips because it was a lemon, but now I hear that all they have are lemons and they could care less.

Bought my Samsung dishwasher in June 2014. This morning, got the error code LE. I couldnt find any leaks. Checked out all the reviews on this site. I cant find my bill, so to avoid paying for repair costs and all the hassle, I will get rid of the dishwasher and buy a Bosh dishwasher. Another thing, when my Samsung fridge/freezer arrived, it had a big dent.

I bought a Samsung refrigerator and it has had problems ever since. It is a lemon. I would advise everyone to not buy Samsung appliances. They are the worse appliances I have ever seen. Nothing but problems. The refrigerator stopped cooling and froze up and before that the ice maker stopped operating and now the water dispenser does not operate either. Stay away from Samsung products.

Our Samsung RF220N refrigerator was delivered by Best Buy in May 2014. It failed in August 2018. It is now February 2019, and we are into month 6 of the warranty process, without satisfaction. Samsung Authorized repair people determined that the sealed refrigeration system had failed. This was 4 years and 4 months into the 5-year warranty for the closed system. The authorized repair people tried 4 times to repair the system with OEM parts. Each time it has failed within 36 hours. One set of OEM parts from Samsung arrived already broken inside the shipping box. The authorized service company has declared the refrigerator not-repairable using Samsungs own process, yet Samsung will not authorize a replacement or reimbursement, as provided by their own warranty.Samsung Customer Service prevaricates, obfuscates, misdirects, and does not return promised calls/texts/emails. They regularly deny my fridge is under warranty, despite my repeated submission of documentation. I have never spoken to the same person twice, and I suspect they use pseudonyms so contact info can be lost. They deny receiving my emails, and texts, and routinely claim that the last Customer Service person I talked to did not make any notes in the file. They have changed my claim ticket number 8 times. By the bye, the current number is in the 5 billion, 120 millions. That is over 16 claim numbers for every person in the US. At 8 numbers Ive fallen behind the national average. I suspect Samsung is delaying my claim until the warranty period has expired, and then they will deny all responsibility whatsoever.Our extended family has had several other Samsung devices fail: clothes washer, clothes dryer & DVD player. Need I mention the flammable self-combusting cell phones? Fortunately we never had the ice maker in this fridge connected to our plumbing, or we would likely have been in the claims process after only 1 year. Maybe we were unfortunate in that we might have ditched this faulty device long ago. I sincerely believe that a $1500 refrigerator should last longer than my electric toothbrush. We will never buy another Samsung product (yes, we are slow learners). Nevertheless, Never Again.

We purchased this fridge new one month ago, and after repeated attempts by the Samsung authorized repair company, the fridge will still get no colder than 45F. The freezer portion works fine but not the fridge area. I would caution Anyone even considering this fridge to run like the wind to another brand. We liked the size of the unit, but we are bitterly disappointed. It remains to be seen how Samsung will resolve this situation, but we are not hopeful of an easy resolution.

5E code came up. I watched several videos and read several instructions for accessing the control panel on 9207 Samsung microwaves, but the instructions are for control panels located on the main chassis, not on the bottom of the door where it is on an actual 9207. There seems no way of getting into the door to the control panel without cracking the seal on the glass or damaging the stainless steel guard that runs along the bottom front of the door. Any thoughts, any theories? I hope that the pictures help some. In #4 you can see that there were two silver tabs on the leading edge of the door for the front bottom steel strip to hook onto, but pulling those tabs didnt release the strip to gain access to the control panel.

Since purchasing my refrigerator, weve had to replace the shelving on both doors a total of 10 times at a cost of $41.00 per shelf. The plastic around the interior shelf and drawer systems has also broken. I researched the product and found the shelving was determined to be defective. I contacted Samsung to see if they provided alternative replacement shelving to replace the defective shelving. First off I attempted to chat with a Samsung representative, they could not understand English and I was asked to to simplify my words. I then called Samsung and was told they did not have an alternative replacement, they would not provide replacement shelving, they would not discount the cost of the replacement shelving, and basically notify me there was nothing they could or would do. I am a long time Samsung customer, and I will never purchase another Samsung phone, computer, television, or appliance from this corporation. The original cost of this refrigerator was $1,300 and I was told it had it should last an estimated 10 years, which is a joke. The problems started when 3 months after it was purchased. I work with manufacturers of appliances on a daily basis as a regional manager in the multi-family housing industry and have never had a company care less than the Samsung customer service agent I spoke with. To not even offer the known defective replacements parts at a discount is unheard of.

19 days without a fridge is not acceptable. Over 13 phone calls to Samsung and being hung up on 4 different times only to have to call back to get resolution, that I have not gotten. I am now told it will be another 3-5 business days before I will be contacted to receive a replacement fridge. 24-29 days and no fridge is completely unacceptable. Someone has dropped the ball and no one wants to take ownership. They only want to say they are sorry. I asked if their CEOs fridge went out if he would have waited this long to have his/her fridge replaced. I bet the answer to this is absolutely not. They probably would have had it replaced within the week.I now am resorted to living out of a cooler with ice so my kids can have milk and cheese, and eating out because it is so wasteful to buy a meal to prep only to have the items spoil because there is no freezer to put my stuff in or a large fridge to put these daily staples in. Who wants to pay for my spoiled food? Not Samsung. Who wants to reimburse me for the need to eat out? Not Samsung. Who wants to replace my fridge in a timely manner? Not Samsung. Who wants to pay for my gas to have drive into town daily to get food? Not Samsung. Who is going to pay for all my wasted hours spent dealing with this debacle? Not Samsung! What recourse of action do I have aside of contacting BBB and filing a complaint? Help!

Worst refrigerator. Waste of money. I have had to replace ice maker twice. Water drips into the ice maker and freezes the ice cubes together and is stuck in ice chute. Water drips into the vegetable bin and cold cuts drawer. Water also drips onto the water dispenser so I have to put a pot holder under water dispenser. Ice forms underneath the cold cuts bin and I am not able to open. There is water that drips on floor. Dont buy a Samsung refrigerator.

Water leak inside. 9 years old same old problem. I have to unplug let the ice inside melt. Unload everything. I have no idea how many times I have had to do this. Call Samsung - was told it could not be level (give me a break). Why does it not do it all the time if it is not level, Samsung should come out with a fix for this. Also they told me to call a local Samsung repair, what a joke. I do not think they know how to fix the problem. Why do I want to pay for a service call. UNHAPPY IN TENN.

The top rack has a section that is corroding and rusting. The dishwasher is just one year old. Customer service claims it is physical damage and they will not replace the rack. We put cups on the rack so that clearly could not be physical damage to cause corrosion and rust. Their products are junk. Do not buy Samsung. They are cheap products and they have terrible customer service.

If you like cleaning every time you use a cooktop, this range is for you. The oven does not get to the temperature on the display, severely undercooks foods, takes double the time. We have had to go out and buy a thermometer for the oven just to use it properly.

As many others have complained - our Samsung fridge started icing up and filling crisper with water after a year and a half. Samsung states there is no recall and offers no extended warranty although it is obviously a design/construction issue. Their recommended repair service replaced the back panel - stated fan wasnt working (no way to verify) and drain tubes in back/bottom due to poor design and new ones have a better filter. For these fixes we were charged $475 and they only warranty for 90 days! Sad to say, from reading other posts it sounds like the initial problems will recur - probably in a year so no help from Samsung or their recommended repair service. I wish I had researched before purchase - too many complaints here - all with the same issues! There should be a class action suit to recover costs for their defective product! Boycott Samsung -- JUNK!

I want to alert people to the poor quality and service performance associated with Samsung appliances. We purchased our Samsung French door refrigerator 3 years ago as part of a kitchen remodel. In 3 years we have already had +$700 of repairs and service calls. Within 2 years the defrosting system failed, leaking on our new floor and the door closing mechanism has failed. Service was poor and costly. Overall a horrible experience with Samsung appliances and service. I do not want others to not benefit from this costly and miserable experience. Save yourself the time, money and aggravation - do not buy Samsung.

My French door refrigerator started forming ice about 18 months after purchase. Warranty is only a year, which is ridiculous when you pay that much for a appliance. I checked online for anyone else experiencing the problem. Most problems were with water under the crisper drawers which I hadnt experienced. I called Samsung and the first words the service desk said were, We havent experienced that problem before, which I knew was bogus because every person that called them said they said the same thing. Anyway after over 2 years of emptying my freezer and getting the ice out, I finally bit the bullet and called a repairman. I wish Id done it right away.He took the bottom panel off the back, took out the two drain pipes for the automatic defrost, about 7each with a rubber, flat nipple on each one. He shows me the small slit across the end of the nipple that the water drains thru and explains that if that slit gets clogged the water backs up and freezes in the bottom. It also could cause water to be leaked under the drawers in the cooling part of fridge. All he did was cut about -1/8 off of the flat ends and put them back on the pipes and reinstall them. They must just slide on because he didnt have any tools but the screwdriver to remove the panel and a snipper to cut the rubber nipple. You can use scissors for that. I could have done this myself had I known what to do. Thats why Im writing this.Also he said to be sure to turn fridge off for 48 hours to make sure all the ice has defrosted. Thats a pain, but weve been removing the ice for 2 years every 3-4 weeks. If this works, its worth the 48 hours without a fridge. If this works, you wont hear from me, if not, Ill let you know. It was a $79 service call. Its a bad design and hopefully Samsung has changed it. My fridge is almost 4 years old. I love everything else about it.

My first complaint with my fridge (RF217ACWP) is that the paint on the handles is peeling! I bought this (Samsung French Door Refrigerator) in 2012 and I called them in 2014 after warranty and told me they could not do anything that I would have to buy new ones, each one $230.00. Of course I didnt and they are still peeling!!! It looks like someone just took a hammer to it and chipped it off!! Also the 2nd complaint is freezing in refrigerator underneath vegetable drawers and water in the vegetable bins! Also, the ice maker is broken!! Just like everyone elses complaints! I hope something good comes out of the lawsuit for us consumers!!

We bought a Samsung DW7933 series dishwasher in July 2013, at Lowes, and the control panel is malfunctioning now. (5 year warranty on panel) We contacted Lowes first and they said they had about 50% of them come back with same issue which caused Samsung to stop manufacturing until issue was solved, but that we would have to call Samsung to service it since we hadnt purchased extended warranty. Samsung said they have no one in our area to service us, to contact Lowes and they will find someone. Lowes did, and an appt scheduled. Two days later we get a call from service people stating, they dont work on Samsung. Now, Lowes is contacting Samsung and we should receive a call back from Samsung in the next couple of days.

I purchased a Samsung dishwasher from Home Depot in April. I had to wait about a month and a half to even receive it. When it finally did arrive, it arrived with a broken piece in one of the main water dispensers, so its impossible to use it. The very next day I called to make a replacement. I was told someone was going to call me within 48-72 hours while they processed the issue. I never got a call. So I kept calling back once or twice a week, and each time I voiced my problem, and that I had already called, and that I was waiting for a replacement. Every time it was a different representative, so I had to explain myself every single time. I let them know that I just want it replaced. They tell me I understand your frustration, Im trying to help you resolve this issue but its a lie, nothing gets done. Im now on week six of trying to STILL replace my brand new broken dishwasher.

I am doing something that I was hoping that I would not have to do. I am putting the Samsung Corporation on public blast because I have been given absolutely no other option! After purchasing a top of the line dishwasher just last fall, our unit has required repair for error codes 3 TIMES. All were under warranty and while the first tech was educated and efficient...the problem was not fixed leading us to where we are today. Approximately 6 weeks ago (while still within the manufactures warranty) we placed a call for repair. After an hour of waiting on the line, we were told that a service repair shop would be calling us. Never did. I called said company 3 times and left messages hoping for a return call. Never happened. Called Samsung back...waited an hour and 40 minutes for a rep. Was told that a repair shop would be calling me to schedule. Gave me the number for the exact same repair shop. I declined. Asked for another shop. They finally agreed to send someone else out at your request...like it was unusual that I wanted another company. That company called and scheduled with me but needed a week to order parts (how did they know what part if there was no in person diagnostic?). Fine. No dishwasher 2 weeks...ok, well be patient. Came out, replaced main board in about 30 min and was out. Started the cycle and it looked to be working and left. Day after, first full load in the machine...ERROR CODE. Are you kidding me? Called Samsung...I could go on and on about the HOURS AND HOURS we have sat on hold with Samsung. At least 1 hour and 30 minutes EACH CALL, EVERY TIME. We have phone records to support this. We have asked to be expedited to executive customer service = declined. We have asked for a replacement unit = declined. We have asked why this has happened = no answer. WE HAVE BEEN MORE THAN PATIENT but at this point it has been upwards of SIX WEEKS since this has started and there has been NO RESOLUTION whatsoever. We have followed up almost every other day with this company to check the status, we have proven our bill of sale, we have provided them with many, many, many opportunities to make this right = DECLINED. We asked for our case to be forwarded to a higher level = declined. We feel totally at their mercy. We are at our wits end because we feel we are being taken advantage of and have been given NO SOLUTION to our issue. The customer service has been DEPLORABLE to say the least. I am BEGGING for someone, anyone...please help! Has anyone experienced this? What do we do? We 100% do not want this unit anymore (when warranty is up...well be responsible to pay for these constant error codes to be fixed) and we would be more than happy with either a full refund or an exchange for a non-Samsung dishwasher (from HH Gregg). We feel like this company has us strung up with no option but to be continually jacked around. We have asked for a copy of our communication transcript and were told that they cannot provide that for us. (WHAT?) We do not have finances to pursue legal action, but if we did, that is the route we feel is appropriate after all that we have experienced.

I have been reading a lot of bad reviews about Samsung, I wish I read about them before we purchased a 4 pack kitchen set. The fridge was a disaster, the ice maker continually broke down. The only saving grace for us was we bought the extended warranty. The repair company had to come so many times they finally gave up and paid for us to get a new refrigerator. Oh I forgot to say today our microwave died. Samsung STINKS, dont waste your time or money. You will regret it.

What a nightmare this Samsung fridge is! The compressor went out, the ice maker stopped making ice, & the coils freeze up and the fridge doesnt cool! I recommend filing with the BBB or your states attorney general so our voices are heard.

A small plastic bracket that supports the upper ice maker in my french door refrigerator (RF 323TEDBSR) broke. I have spent more than two months with Samsungs official parts department, J & J International, Inc. trying to obtain the part. Initially they told me that the part I needed was the assembly case and auger motor. I couldnt believe it but they swore it was an integrated part. I ordered it to the tune of $175. When it arrived I took it out and it was immediately clear that it was the wrong part. So I called and received a Return Authorization number. I was told that I would receive a shipping label by email. After a week, I called again and was told that it hadnt come to me because they only make these labels up on Wednesdays! I was instructed to wait a few more days. I did, no label. I called again and was told that they had misspelled my email address and would send it again within the hour. I waited two days and contacted on-line customer service. They also told me that my email was misspelled (what, again?) that they had spelled office with two Is instead of two fs. Customer service told me that they had alerted the proper person to the problem. When I asked for that persons information, I was told that it doesnt speak to the public. Nice!Oh, the reason they authorized the return is that the bracket, which is held in place by three small screws is a non-serviceable part because it was installed before the case was foamed in for insulation. They might as well have told me that there was no such part in my refrigerator. They think that they can give you an stupid excuse. Actually, it is a piece of plastic, the size of my hand, that weighs about two ounces. Worth two dollars at most but Id gladly pay $20 because, without it, I have no upper ice maker. I have been in touch with Samsungs Executive Offices to no avail. A company that doesnt support its own products should be forced out of business. I bought this refrigerator from Lowes. I think they should consider the effect on their customers by continuing to advertise and sell this garbage. No more for me.

We purchased a self cleaning, Samsung stove April 11, 2018 from Trail Appliances in Red Deer, Ab. I have used the self cleaning mode 3 times, & 3 times the C-31 displays after using it & the display panel will not work. The 1st time, I was without an oven for 15 days, the 2nd time, 9 days & am waiting again, for it to be fixed. I was told by 2 people at Trail Appliances, & Brian, from Samsung, to just not use the self cleaning feature. In my opinion, that is like buying a new car, & them telling you to not use the headlights! The salesman certainly did not warn us that all of the brand names who have the self cleaning feature, had issues. Their solution was, that whenever I use the self clean mode, to pull the oven away from the wall 6 & turn the fan on full blast for the duration of the cycle! Even the repairman said that they are a problem. Samsung said they will just keep fixing it until my warranty runs out because there is no problem, & he was very rude to me as he kept raising his voice & was yelling at me. Brian ** from Samsung. My warranty runs out in April, & I am SOL, so dont buy from Samsung!

We have a 3 year old Samsung range with a flickering display panel. I found what I needed and found the part number but when I tried to get the part from Samsung parts dept. the reply was no part found. Ive seen many others who have the same problem. A 3 year old stove shouldnt be having problems like that. Very poor.

The refrigerator is good but freezer part is too small. The Samsung customer service is the worst and I will probably not buy any appliance from them again.

I had my Ice Maker broken on a fairly new refrigerator. In order to fix that I have been asked to defrost the entire unit by emptying it and leaving it unplugged for 24 hours. Imagine what happens to all the food especially the frozen items. I have a lot of meat in the freezer. Techs told me there is no other option which blows my mind.

These are NOT good refrigerators. Have owned a French door Samsung for about 8 years now... Bought it at Lowes for a big price. Had trouble with the drain freezing up and leaking water all over the place, which luckily I was able to fix myself after much research. Now the circuit board is malfunctioning... Beeps constantly, and freezes your stuff in the fridge section... I have tried everything but calling a repairman... Pure unadulterated crap for the price paid. Im gonna toss it and call myself very lucky to be rid of it. Get yourself a GE or Whirlpool is my advice... Anything but this!

My Samsung refrigerator model RF323TEDBSR french door was the best Samsung had to offer. It is nearly 4 yrs old now. From about one year to present it has had freezing up issues in the refrigerator section. After numerous attempt to remedy this issue with Samsung, they just keep giving me the same runaround telling me to level the fridge and set the temperatures as they recommend. I have done this diligently every time, however it is not getting better but worse. They are willing to send out a technician at my cost most likely to do the same thing I have been doing and then tell me its working. One month later I will be defrosting my fridge much like people were doing in the 50s.After doing a little online searching I have found that my problem is not unique. Many other happy Samsung owners are experiencing the same issues across many different models. Apparently there is a bad design with the defrosting system. SAMSUNG does not want to own up to it. I can kinda understand their side considering all the troubles they have had with many of their products such as the washing machine blowing up (we have them as well) and the phones catching on fire. WARNING, dont buy SAMSUNG refrigerators.

I purchased my Samsung refrigerator in 2015 from Home Depot. I will never buy Samsung again nor an appliance from Home Depot. Approximately 6 months ago I noticed bubbling of the finish on the front with peeling. This includes the left door where the ice maker is located, the drawer and the freezer drawer. The surfaces are raised from the inside out which to me indicates rust. As I began my process to complain I began with Home Depot who informed me my extended warranty didnt cover cosmetic problems. From there directly to Samsung who has consistently refused to stand behind their product. Almost telling me it is my fault. Well what about quality of the product and consumer satisfaction? In the business we own, quality is our most important aspect. Without good quality and willingness to stand behind your products you are nothing. No more Samsung for this family. I found Samsung to be unprofessional in the way this was handled and have complained to the Office of the President without results. Stay away from Samsung.

Samsung appliances are a joke. Samsung French door fridge icemaker freezes up constantly. Tech says he makes a living replacing them. But, it doesnt matter... it wont keep working. Samsung dishwasher cleans dishes IF theyve been washed first. Now, one burner on our expensive Samsung range does not light, but... it does spew out gas! Nice safety feature, huh? REALLY! DONT BUY SAMSUNG JUNK... They dont care... REALLY! They dont. Youve been warned!

Very disappointed with this model (Samsung OTR Microwave model SMH2117S). Turn table stopped working within year of purchase. This year 2017. Not 3 years past Manufactured date of March 2014. The darn thing would not work. Sometimes if we slammed the door we could get it to turn on. Did online searches and found that we should check the door latch and the door switches. Test reviewed they were good. The wiring in the left hand top of the door - seemed to be faulty. The light in the microwave and the lights on the display would go off before you even closed the door. Opened the door and jiggled the wires. It is now working. It is scary the reviews that I have read about fires for Samsung microwaves. Not recommending Samsung microwaves.

I bought my Samsung refrig in 2011 from Lowes and it needed repairs 3 times. First the control panel on door did not work. Second time it was a coil for the defrost. Third time it was a new motherboard. Now this is the fourth time and its doing the same thing. This item cost around $3000. I have lost thousands in food and waited weeks for parts. I want this to be replaced! Im at my wits end. Next step is BBB. I did buy the extended warranty from Lowes, but it will expire in January and then Im stuck with a lemon. Samsung, stick to tvs.

We purchased a new Samsung refrigerator (Model # RF217ACPN/XAA) on December 5, 2011. On July 5, 2012, the refrigerator stopped cooling and freezer stopped freezing. Everything was lost. Approximately 12 hours later, it began to work. Again on July 12, 2012, it has stopped cooling and the freezer stopped freezing. Amazingly, the digital temperature gauges register the temps as in their selected range.

I have purchased Samsung refrigerator model RT26ZBSS1/XTL on 2009. After using for 3 years it started giving trouble like cooling issue. I have reported this issue to their service engineer and he has replaced the thermostat and other item for the same. After using for two month it has started giving the same problem. I request other customer to not go for Samsung product.

I bought a Samsung RF217ACRS refrigerator in Sept of 2010. In short it was a lemon from the day we bought it. The ice maker immediately had to be repaired, then shortly after that replaced. We were also experiencing water leaking into our crisping drawers spoiling our vegetables as it pooled up to 1/2. The repair person that came to replace the ice maker made a guess as to what was happening and did a nonstandard repair in the back panel where the water runs down to fill the ice trays. He fixed it temporarily. The last time our ice maker was replaced was February of 2012 and here we are once again with a broken ice maker and water pooling in our crisping drawers 1.5 years later and Samsung will do nothing for us. I am an interior designer and have been specifying appliances for homes for over 20 years, and will never recommend nor purchase from Samsung again.

I bought a Samsung Refrigerator about less than a year ago from HHGREGG. About a month ago, the refrigerator became faulty. There was no cooling in the fridge, however the freezer was working fine. The milk and other perishable items were getting spoiled in the fridge. Immediately I contacted Samsung technical support, they made me reduce the fridge temperature, but that did not help in any way. Finally a ticket was generated and it was given to Dependable Services (Samsung contracts with third party to provide repair and maintenance service) to fix the issue. This is where my nightmare started.After great difficulty I was able to get hold of some customer service person in Dependable Service. Finally they gave me a service technician visit date that was about a week away. On the said date, they called me and said the spare parts did not arrive, so the visit was pushed to next week. After a week of finally waiting, again I got a call from the customer service team saying one of the spare parts was there and other was in someone elses truck. Then they postponed the visit for another week. Now again they called me and left a voice mail (I was not reachable). Immediately I called back when I saw the voice mail in the evening. I was told the ticket was cancelled due to no response (they call a single call no reply from customer is a no response for them). I had to call Samsung and had to get another ticket.After all this hassle, finally the technician arrived at home after more than 3 weeks of complaints, back and forth calling. The technician comes home and says he did not have spare parts (the cooling fan had to be replaced) to fix the fridge. I was shocked. They had postponed the repair for more than 3 weeks giving one reason or another saying they were getting parts from Samsung to repair, and here comes the technician without the parts. The whole thing has been a nightmare. I had to call Samsung customer service many times, and they ask me to talk to dependable service. They are giving me a run around. I regret buying a refrigerator from SAMSUNG, THEY HAVE HORRIBLE CUSTOMER SERVICE. I am without refrigerator for more than a month now... I would never ever buy any Samsung product ever in my life. I learnt my lesson, will stay away from the name SAMSUNG.

I purchased French door fridge (Model RFG298AARS) in May 2010. To be safe, also bought the extended warranty. First problem occurred within 6 months - some sort of electronic (control board) problem. Still under warranty, so no cost issue. The part was replaced at no charge. Serviceman suggested a surge suppressor to help prevent damage to electronic components. Got one and have had no similar problems since. After about a year, ice started forming under the pull-out meat tray, freezing it in place and making it difficult to open. The service tech said it was a manufacturing defect and ground off part of the drip pan. Seems to have corrected the problem. Without the extended warranty, I would be facing a large repair bill. I have also had problems with my Samsung dishwasher and electric stove. l am very disappointed with Samsung kitchen appliances and will not purchase in the future.

I purchased my Samsung refrigerator June, 2015. Within 6 weeks, water started leaking from under the freezer. I called Samsung customer service who attempted to give me some how-to information. This did not work. For over 1 year Ive tried to rectify the problem via Samsung until they finally said, sucks to be you!, your appliance is out of warranty. I pushed the issue and was told to submit receipts, which are on thermo paper and no longer readable. It has been determined to be un-repairable because there is no Samsung service repair in my area. Likely a simple adjustment needs to be done, but Samsung will not authorize repair. They tell me that I will have to send in the paperwork, all labels from appliance, the cord (plus a video of me cutting said cord), and they will review the file and send me a check... OK... let me trust that process.

I was so happy to be able to afford to finally be able to buy this refrigerator for my family (model RF323TEDBSR). Mine was manufactured Apr 2012, but we did not buy it until Feb 2013. I used to drool over the commercials of the big, happy family that was loading their shiny refrigerator with lots of groceries and pine for the day where I could actually afford that refrigerator for my family. We have 8 children, 6 who are still home full time, and this was touted as a big refrigerator for big families.Initially, I was very happy with my purchase. It definitely lives up to all the space. The first grocery trip that I was able to fit everything into our new fridge prompted me to put pictures on social media. I was so tickled with it. Unfortunately, the honeymoon was a short one and my relationship with this refrigerator quickly soured. I had issues with a code that kept alarming that was repaired under warranty. The lower ice maker quit working altogether, but it was also repaired. That is all well and good, but its harder than you think to find an appliance repairman who works on Samsung products at all, but especially the refrigerator. Its apparently even harder to actually get parts for the poor thing.As of today, my fridge is a total piece of junk that is a daily reminder of how I was ripped off for over $2500 (and I got a huge discount by being a smart shopper and combining discounts and a coupon). As of today, I am missing 4 of the door bins. All of the bigger ones on the right side where there should be lots of space for condiments, milk and more, they are broken and unusable. I have not been able to obtain any replacements for them at all. Even when narrowing them down on Samsungs website (do you know how many different door bins there are?!), I could not possibly spend the exorbitant prices they are asking... Keep in mind, its still under extended warranty, but the warranty does not cover such things.There is no handle on the freezer. The replacement one fell off, too. I usually have to open a fridge door to open the freezer. The bin inside the freezer has cracked and one has been pulled out because it was not staying in place anymore. The pantry door is gone. It was replaced once, but the second cracked in the same manner and it has not been replaced. The pantry drawer itself is also damaged and comes off the track much too easily.The upper ice maker is completely dead. It stopped making ice awhile ago, though the water still worked. The water used to be fun to try and see if it wanted to work that day. Some days youd push the dispenser down, the light would come on and nothing would happen for awhile. It eventually stopped dispensing water at all. So now no ice or water up top. The repairman fixed it once, but its now broken again. And yes, the filter has been replaced with a genuine Samsung filter. When it was fixed, the entire apparatus that holds the filter was replaced. But again, no ice up top and no water. There is a crack on the white plastic on one shelf portion over the crisper on one side and a larger chunk cracked out on the other, to the point the glass shelf edge is partially exposed. So much for humidity control.More recently, the fridge seems to be running warmer and my produce is dying off at an alarming rate. I am now looking at replacing a 2.5 year old fridge (which is still under an extended warranty!) that I feel totally duped into believing was actually meant for a family. I used to love this thing, now I hate it, and that makes me sad.

I too bought a samsung dishwasher, 15 months in, it stopped washing, out of warranty, so I paid out of pocket for repairs. Then bought extended warranty, as offered by samsung. 2 months later, I needed to use. Spent 9 hrs over 2 weeks and 22 people later, no one wants to send a repair tech! Do NOT buy samsung, the warranty is bogus and the run around will give you a stroke!!

This range is the best purchase Ive done in a while. The range itself is beautiful, all the amenities, the panel has it all. I especially love the way the grills keep heat around the area and doesnt stay warm long after you turn off the gas. The oven itself keeps the food at the right temperature you set it at. The other option of self cleaning works great. Im in love with this range. I would recommend this range to anyone purchasing a new one.

We got the new refrigerator in April 2015. I immediately noticed the ice cubes came out different sizes and some crushed. Also the cubes are cloudy and have frost. I called Famous Tate in Tampa where we bought it and was told to call Samsung direct. The tech came out and said nothing he could do but apply silicon to seal the ice maker and hope for the best. Well it didnt help and then Famous Tate sent one of their techs and he basically said the same thing. The ice maker is flawed and we will have to live with it. Why? I paid good money for a new refrigerator and it is worse than the old one. I want to trade but so far no help from Famous Tate or Samsung.

They may make good TVs but their refrigerators leave a lot to be desired. Our unit is a double front door with bottom freezer. The unit was over $2000 and worked good until the warranty went out. The first problem was the panel where the water/ice dispenses. That unit went out and was quite expensive to get repaired. Since then, the ice maker has quit and now the front of the unit is rusting and looks terrible. See the best effort photo. People come into our house and when they go in the kitchen they ask about the Samsung refrigerator. Then they take one look at the rust on the front and quickly change the subject. I will never buy another and feel like I paid too much for an inferior product.

Let it be known that Samsung has terrible customer service and dont stand behind their name nor products. I have a refrigerator (Model# RF28HMEDBBC/AA) that is just over a year old that is rusting on the outside as well as the black coating peeling off. They are telling me it is Cosmetic Damage and not covered. I could buy a new door if I am not happy. I understand Cosmetic Damage but this is not a scratch! It is rust!!! I have contacted them numerous times only to be told they can have a service tech come and take a look but I have to pay for it. The complaint escalated to higher customer service just to tell me that they have not previous complaints about this so there is nothing they could do.

We purchased our Samsung Fridge in 2013 for $2,700. It was considered to be top of the line product. 2 year we had it the trays in the fridge started cracking. Very cheaply made. Shortly after that our ice maker started freezing up and ice would not come out. We called the repair man, he came out and defrosted it and replaced some parts. Within a month it was frozen over again. The more we talked to the repair man we started to understand this was a very common issue and the fridge would of been recalled if it was from another company. SO THERE IS NO FIX FOR OUR FRIDGE. So out of frustration I contacted Samsung and they kept pushing me off and telling me it was out of warranty. SO THEY DO NOT STAND BEHIND THEIR PRODUCT! VERY INTERESTED IN A CLASS ACTION LAWSUIT.

Sears has recently advised me, after telling me I was to receive a replacement for this lemon that they will not honor the replacement offer. I received 2 confirmations by phone on this and they (SEARS) sent a service person over to do the return report. I awaited Sears to arrange the replacement BUT instead they reneged after I called them to find out status. Some malarkey about, We dont take fridge back due to faulty ice maker issues... even though they replaced or fixed it several times only to have the problem recur.I have both the factory warranty and the optional Sears on this proximate 2-yr-old EXPENSIVE unit. I have advised Sears by phone that I will take them to court unless they exercise good faith on assurances, promises and warranties. Anyone else out there with endless ice maker issues Id like to know.

Ive had a great experience with Samsung appliances. Customer service is excellent when addressing problems and very professional. Would definitely recommend their range. I have a refrigerator, washer and dryer. All their products excellent.

Samsung range after cleaning cycle oven doesnt work. This happened to my daughter. Called Samsung, Sorry out of warranty. Called a repair service - said it wouldnt 500 to fix. Her husband decided to take it apart and found the heat sensor fuse was blown. Beware. Shame on Samsung and Shame on repair people.

I purchased a beautiful black stainless steel French door refrigerator from Lowe’s 2 years ago. Now it has a system leak due to sulfur in the air and can’t be fixed. Samsung said it was damage and I did not take the precautions to protect it. The only thing I could have done is not use water in my home. I had two different repairmen out. They both said this is a common problem with Samsung refrigerators. Samsung and Lowe’s know this is a problem but do not advise buyers with well water to beware. Samsung customer service towed the company line and said it was my fault and took no responsibility for cheap parts. My last refrigerator lasted over 15 years sitting in the same spot. Not a Samsung of course.

I love the Samsung refrigerator that I have. I have had two bad experiences with the ice maker, though. I currently am unable to make ice unless I thaw the ice maker until there is no more ice collected on the surface. It is a two day process. It will work again if I have time and inclination to do the thawing.

We have a full set of Samsung black stainless kitchen appliances. We bought them two years ago. We have had the dishwasher face and bottom doors on fridge and stove replaced twice under warranty for peeling. Stove peeling again. Now we are told it’s cosmetic and not covered. If we had known it was just a film over stainless we would not have purchased. We are $4500 in appliances that look like crap. Samsung will NEVER get another dime from us.

We purchased our Samsung refrigerator 4 years ago as new homeowners. Towards the beginning of July this year, we started having issues with the freezer not keeping things frozen - ice cream melting, meat thawing, etc. After trying the recommendations in the manual and unplugging it to reset it per Samsung, it seemed like our problem was fixed... for about a week. So I called Samsung again. On July 21, a technician from one of their service centers, MidAmerica, came out and discovered our sealed refrigeration system was leaking (evaporator & compressor - attached is a picture of the evaporator; all the coils are supposed to be covered in ice and only the top one of ours is due to the loss of coolant)... he also informed us that the sealed refrigeration system was still under warranty (5 year warranty stated in manual). However, he couldnt fix it because he supposedly just moved to our state and didnt have the insurance/licensure to carry the parts... a little fishy, but he said we should be able to call Samsung and they will find a trained technician to fix it. Turns out - Samsung has no trained technicians for sealed refrigeration systems in our area, so they told us to find our own and they will reimburse us but only if the technician we found diagnosed the same problem... okay? So we call Mr. Appliance and they were fantastic! They came out on 7/30. They diagnosed the SAME problem but stated it would be over $2000 to fix it. They also informed us it was probably only a matter of time until our fresh food side stopped keeping things cool too. We were shocked. The refrigerator did not even cost that much to begin with and we also dont have $2000 lying around. So I contact Samsung again, spoke with a girl named Brady. I offered to email her the quote as well as our proof of purchase to show that it seemed ridiculous that we were going to repair a refrigerator under a manufacturers warranty for more than it was worth when we bought it. She put me on hold for a brief moment and came back to say we just needed to pay it and Samsung would reimburse us (mind you, there has never been anything in writing stating they would reimburse us... theyre expecting us to just go on their word). Refused to let me email the quote to them and also refused to let me speak to a supervisor about the issue. She stated a supervisor would email me... which never happened. In the meantime, we called Mr. Appliance about ordering the parts and they stated it would probably take over a month to get the compressor from Samsung... so my fiance calls Samsung to inform them of this. In our minds, it should not take a month (possibly longer) to get a warranty issue fixed! Asks to speak to a supervisor, on the phone for over an hour and talks to three separate people who are not supervisors and just keep saying its their policy to have us pay this exorbitant amount of money and expect them to reimburse us. We suggested that they just replace the refrigerator - they keep indirectly saying they will find a way to get the issue resolved. They say a supervisor will call us back in 24-48 hours... we wait 3 business days and havent heard anything, so I call them on 8/6. I spoke with Michael, who was very nice and genuinely seemed shocked that it was taking this long to get this fixed. He actually wanted me to email him the receipts and proof of purchase unlike Brady and stated they would be calling Mr. Appliance since they were the only people who said they could truly fix it. We were relieved. This was short-lived however because the next day they assign our ticket to MidAmerica AGAIN and some other local company (J&D) who had already told us they dont have someone trained in sealed refrigeration systems. By this time, I am irate. I call again and tell them to refer to the images of the receipts I sent, associated with the ticket number from my phone call on 8/6 with Michael. Gregory tells me there are no images with that ticket number. I felt like I was going crazy! These people are ridiculous. They are like robots every time you call - there is no history of ongoing issues, they close ticket numbers before the problem is resolved and just open a new one every time. They give you the run-around and obviously no one truly cares about resolving your problem. I submitted the images again and am still waiting on another phone call. If this product wasnt still under a manufacturers warranty, I wouldve been done weeks ago. It has affected our quality of life from the stress and time weve put into this and weve spent more money than anticipated on going out to eat and frequent grocery trips for fresh food. I feel defeated. I wish there was a no star option. It is somewhat comforting to see that so many other people have had issues with their Samsung refrigerators, as well as their customer service department, but also so unfortunate. I would NOT recommend any of their products to anyone at this point. I would never want anyone else to go through this like we have. Please consider this review (I know its long - sorry! ), as well as all the others, before purchasing a Samsung product.

Please do not buy this refrigerator. Im trying to save you annoyance and time. I need to know how this will end. I strongly dont recommend this product of the Samsung refrigerator. They may can make other good things but refrigerators isnt one of them. We have a loud noise coming from the back of it. The repairman told us to cut the water off and dont use it. He said they been having problems with the ice maker. But were like we paid extra for the ice maker. Do you think everybody need to get together and do a lawsuit for them to finally do a recall back on this product?

Originally posted earlier this month. Followed Samsungs advice and defrosted refrigerator for 36 hours, with fan blowing on it. Checked to make sure all ice buildup had cleared. Turned on, ran fine, icemaker even working again. Now several days later, ice maker is stopping and probably means another complete defrost. Do not buy Samsung Refrigerators, ITS ALL OVER THE INTERNET ABOUT HOW PEOPLE ARE HAVING SAME PROBLEM WITH ICING UP AND NOISE. They dont seem to have a fix. Terrible, 5 years old $2000+ refrigerator and nothing but problems.Updated on 06/16/2018: I have contacted Samsung and searched the web. My 5 yr old refrigerator keeps freezing up and the fan starts making a loud noise. Only resolution Samsung has offered is to defrost the refrigerator. Really, its a self defrosting, yet now we have to unload and let it thaw out 2-3 times a year. This problem with their refrigerators is noted by numerous people on the internet, yet Samsung offers no remedy and it appears this problem occurs with many of their refrigerators going back several years. This company is selling numerous refrigerators and should fix the problem or offer real solution.

I spoke to the customer service center on 3 occasions about the black stainless chipping off, nice then I have only used wet paper towels and the black stainless “appearance” has in places completely WIPED off! The range was over 2 grand and I was told there is nothing Samsung will do for a cosmetic issue. DO NOT TRUST THESE PRODUCTS! Completely shocked and dismayed!

Bought a $1800.00 Samsung range (NX58H900WS) 1.5 years ago. Within the first year I tried to use the self-clean function and the electronics blanked out - Unusable stove. They sent a repairman who fixed it. Just tried to use the self-clean again and the same thing happened. Looked online and this seems to be a common problem - but there is no recall. They only will stand behind the fix for 90 days. I am totally out of luck - customer service useless. Stove useless. Literally the worst product I have ever bought. Will NEVER purchase a Samsung product again. A company that does not stand behind its products and fix design flaws is not a good company to deal with.

I have a Samsung fridge, stove, microwave, and dishwasher. Everything works great except the dishwasher. It looks great from the outside. The control panel is on the top of the door, giving it a sleek look. However, it does a terrible job washing dishes. Dishes on the bottom and top racks both come out sticky with grime. If there are any food particles on a dish, this dishwasher will ensure that ALL the dishes are now covered in food. The dishwasher is also really, really, really slow. The cycle time is probably close to two hours. Anyway, Im happy with my other Samsung appliances, but buying a new dishwasher is high on my priority list. Dont buy a Samsung dishwasher. They suck. We use ours primarily as a drying rack for when I hand wash the dishes.

My Samsung refrigerator is a a few years old and has had the same problems. I had problems with the leak/icing up under the drink pull out tray also. Now, the power went off in our neighborhood and when it came back on, the control panel only shows 86 88 and it doesnt respond to touch. The door has started to rust below the ice dispenser due to moisture from the small catch tray. This is not my first Samsung appliance either. I threw away a washer & dryer set I bought that had multiple problems after one year. I too will not purchase any appliances from Samsung. The TVs seem to be working fine. I have two Samsung flat panels. I replaced all of my appliances with Maytag and eliminated all my problems.

We were excited about buying our home and I wanted the Samsung French Door Refrigerator in Stainless Steel. My husband begged me not to get it - I SHOULD HAVE LISTENED... We bought the refrigerator in November 2014 and from December 2014 to March 2018. I have had the same problem. The ice maker freezes, it leaks from the ice maker and I have to put a towel down... REALLY... I have called Samsung who passes the buck. They asked me to send all my documentation, which I did, then tells me that I need to get someone out there to do a service order and for ME to pay for it.Then they tell me that in Beaumont, Texas there is not anyone that services Samsung anymore and that I need to find someone... then said BYE. Really, everyone on here is having the same problem and Samsung is not doing anything about a faulty appliance. I will NEVER buy another Samsung product. They do NOT honor their name and do not honor their product. Again BUYER BEWARE of this refrigerator... yes its pretty but it does not work.

When the warranty ended, literally the next month the refrigerator stopped cooling. Samsung would not repair the refrigerator even if we paid for it. DO NOT BUY SAMSUNG! This is a cluster of really terrible products. Microwave that turned on by itself and lights on at random times. The stove top replaced twice and the terrible dishwasher that leaves dirty dishes. Samsung sucks garbage. I highly discourage everyone to purchase anything. Useless company doesnt return calls or offer extended support for inferior equipment. We are not angry, were furious and have prevented at least seven awful purchases from being made. I will make this a cause to notify everyone of the garbage thats being sold by Samsung.

Samsung has created a line of refrigerators that are defective and wont create a permanent fix for them. When I called to speak with a service tech they sub out to technicians local to consumers who dont work for Samsung but contract with them to repair their defective appliances. So, they couldnt offer me any guidance or reassurance the problem would be fixed. They told me not to go anywhere for two days because they would put in my service request. Apparently, their service company dropped the ball, never called so when I called on the second day, they said they had called me? They said to come out was 90.00, the repair was 100.00 and the parts were separate but they couldnt tell me what that would cost. I asked if this patch (repair) would permanently fix the problem, and they said they put a 90-day warranty on it and that is the best they can offer and they wouldnt allow me to speak to a service technician to have my questions answered.

I paid around $2,000 for a Samsung refrigerator from National Appliance chain H.H. Gregg. The refrigerator and freezer stopped working after 18 months. So far neither company is interested in fixing it. The parts take over 1 week to arrive. So far Ive replaced the motherboard and the freezer fan at a cost of $400, and the refrigerator is still not working. I would stay far away from any Samsung refrigerator. They look nice but are total garbage. Seriously, do not buy this junk.

If I knew then what I know now about the poor workmanship on this unit I would have not purchased a Samsung. Of all the refrigerators I have purchased over the years this one is the worst. Ice maker constantly freezing up, water leaks under the crispy drawer and freezes up to a point where we can’t open drawer. Need to remove drawer and chip away the ice to free the drawer temporary until the need to break away the ice again, about once every 3 to 4 weeks. Totally disappointed with my Samsung refrigerator and would not recommend any of my friends or family members to purchased one.

Please take this advice... dont buy Samsung refrigerators, I spent a ton on the top of the line chef model from Lowes and it literally is falling apart just out of warranty. All the interior plastics are breaking piece-by-piece, very poorly built and expensive to fix.