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KitchenAid Distancia Garantia
The warranty for KitchenAid ranges may vary depending on the specific model and location. However, in general, KitchenAid ranges come with a one-year limited warranty, which covers any defects in materials or workmanship.
During the warranty period, KitchenAid will provide free repair or replacement of any parts that are found to be defective. The warranty may not cover damages caused by misuse, abuse, or improper installation.
Additionally, some KitchenAid range models come with extended warranty options, which may include additional years of coverage for an additional cost. It's always a good idea to read the warranty information that comes with your specific KitchenAid range model, or to check the KitchenAid website for the most up-to-date warranty information.
If you have any questions or concerns about your KitchenAid range, you can contact KitchenAid's customer service for assistance.
Páginas de códigos de error relacionados:
KitchenAid Refrigerador Códigos de error, KitchenAid Distancia Códigos de error, KitchenAid Microonda Códigos de error, KitchenAid Lavaplatos Códigos de error,
Páginas de resolución de problemas relacionadas:
KitchenAid Refrigerador Solución de problemas, KitchenAid Distancia Solución de problemas, KitchenAid Microonda Solución de problemas, KitchenAid Lavaplatos Solución de problemas,
Páginas de reparación relacionadas:
KitchenAid Refrigerador Refacción, KitchenAid Distancia Refacción, KitchenAid Microonda Refacción, KitchenAid Lavaplatos Refacción,
Páginas de piezas relacionadas:
KitchenAid Refrigerador Partes, KitchenAid Distancia Partes, KitchenAid Microonda Partes, KitchenAid Lavaplatos Partes,
Páginas de precios relacionadas:
KitchenAid Refrigerador Precios, KitchenAid Distancia Precios, KitchenAid Microonda Precios, KitchenAid Lavaplatos Precios,
KitchenAid Distancia Garantia
Product Reviews:
Three years ago I upgraded my entire kitchen with stainless KitchenAid appl
Three years ago I upgraded my entire kitchen with stainless KitchenAid appliances, after much research - with a hefty price tag. I liked that the products were made in the USA and that they were considered high-end appliances. I even replaced a Bosch dishwasher (it did not live up to its reputation). The oven cost $1500 and change at the time of purchase, and the model is now over $1900. Two and a half years later my oven started having problems - it turns off during cooking and will not come back on. I had repair people out several times but they could not fix it. Turns out it needs a whole new keyboard, which is over $800 just for the part. I tried to contact KitchenAid customer service - yes, this was out of the 1 year warranty but I felt that it should not be having such problems after only 2.5-3 years (the oven that I replaced was 15 years old and was in perfect working order - and was a much lower-end appliance).Anyway, I have tried in vain to get KitchenAid to help me but they will not. My dishwasher has also had several pieces fall off that have had to be replaced. You would think this company would help their customers but no, they ignored my letter. All I wanted was to purchase a new oven at a discount - which they would normally allow but they will not let me do so because I have a home warranty plan (which I had not used to help in any way other than to diagnose the issue). Shame on KitchenAid for such horrible customer service, and for selling overpriced appliances that do not last and definitely are NOT worth the high prices. I would definitely advise NOT purchasing KitchenAid.Anyway, I have tried in vain to get KitchenAid to help me but they will not. My dishwasher has also had several pieces fall off that have had to be replaced. You would think this company would help their customers but no, they ignored my letter. All I wanted was to purchase a new oven at a discount - which they would normally allow but they will not let me do so because I have a home warranty plan (which I had not used to help in any way other than to diagnose the issue). Shame on KitchenAid for such horrible customer service, and for selling overpriced appliances that do not last and definitely are NOT worth the high prices. I would definitely advise NOT purchasing KitchenAid.
Did you know KitchenAid is owned by Whirlpool which includes Maytag, Jenn-A
Did you know KitchenAid is owned by Whirlpool which includes Maytag, Jenn-Air, Amana, Kitchen Aid... Pretty much all the heavy hitters from the US fall under the Whirlpool umbrella now. Just keep that in mind as read through all of these disappointing posts about quality, service and general safety. I, like many, replaced my entire kitchen with what I believed was the TOP quality KitchenAid appliances. I bought the KEMS308SSS05 which is a Micro/Convection oven combination. Its failed now 5 times since I purchased new in 2012. I am 4 months outside of the 2 year warranty but the first problems (for which theyve never corrected because it continues to happen) started with the first 90 days.I get sometimes there are lemons at ANY company, we are humans and were not perfect, but a company when realizing their faults need to step up and cure the deficiencies. Thats the difference between an average company and a great company, and sadly whirlpool seems no longer to be or even want to be a great company.
Thought Id share my KitchenAid experience. I purchased a refrigerator (KFIS
Thought Id share my KitchenAid experience. I purchased a refrigerator (KFIS29P), dishwasher (HUDS35FX), range (KGRS206) and microwave (KHMC185) on August 30, 2012. The first time we used the oven, an F30 error code popped up and it shut off. It came back on and would do this intermittently thereafter. I then tried out the new dishwasher and found that it didnt clean any better than the cheap one I replaced. On to the refrigerator, I noticed the seal between the door and icemaker was constantly wet and dripping water next to the ice bucket, freezing it in place. So after my first week with my new appliance set, I had to call service, something I didnt have to do for 15 years prior with my old appliances. One tech couldnt handle the different appliances, so separate appointments were needed for each individual unit. The repairman told me the dishwasher was fine, but unfortunately, the new dishwasher just doesnt clean as well as the older ones. It would have been nice to know this before spending $1,000 for an inferior unit. My friends Bosch dishwasher doesnt seem to have this substandard cleaning issue. Then Im told the refrigerator seal appears okay and it is probably due to the weather? Thats a new one. Not happy with this explanation and the constant need to dry the inside of the refrigerator. Another serviceman came out. He advised the seal was bad and a new icemaker door was needed. At that time, it was also noticed that the ice bucket was starting to rust in the bottom. A replacement was also ordered. The refrigerator issue is still being dealt with, while I even saw the outside stainless near the water/ice dispenser was starting to get a little surface rust. The range is requiring a new sensor and complete electronic panel to get it running properly.The microwave has been the only thing that has worked without issues, though when I bought the set, I was told it was all made in the USA. However, the microwave says Made in China. Maybe thats a good thing. The way Im asked every time I call about getting an extended warranty, its obvious its very much needed with the lacking quality of these appliances. My wife was so happy getting her new stainless appliance set, and I was happy about buying what I thought was a quality name - KitchenAid. We were both let down. So many problems in the first month of ownership, Im definitely concerned for the future. Paying over $5,000 for the set and now being practically forced to purchase an extended warranty to try to get a full life from them is disappointing. Im sorry to say I cant recommend KitchenAid to anyone nor would I likely purchase this brand in the future.
KitchenAid double wall ovens/ WALL OVEN- ELE BI 30 - My LOWER oven (the one
KitchenAid double wall ovens/ WALL OVEN- ELE BI 30 - My LOWER oven (the one not used except on holidays) went out on me on CHRISTMAS as Im cooking a prime rib (at 500 degrees). The ovens have only been installed for a year! Got an error message asking for probe temperature. Wasnt using the probe although I do have the ability to use it. Checked the manual and found I did everything right. I then ended up with an under cooked prime rib for 13 guests. Thanks for that! Then I tried to clean the damned thing since it hadnt cleaned well after Thanksgiving (I usually try to do this when we are in bed because the fumes are so awful). Guess I know why it didnt clean! This time after waiting till everyone left, I opened the windows (glad its a warm December) and the oven wouldnt clean. Got an ERROR message this time of E3F3. Heck if I know what it means. They were able to schedule a service appointment quickly but if they have to order parts, then I have to have another service appointment. All I know is, Ive got an oven that doesnt work during the holidays (Im cooking for NY Day too). I called the extended warranty number and sat on hold for 42 minutes. THIS AFTER HAVING SPENT NEARLY 2 MONTHS TRYING TO GET MY BUILT IN KITCHEN AID DISHWASHER FIXED THAT HAS ONLY BEEN IN USE FOR 6 MONTHS! It needed an entire new drum. Nice since it already damaged my NEW cabinets and NEW floor in my NEW kitchen. No offer to fix the damage they caused even though they finally fixed the dishwasher. KitchenAid used to be really good appliances. NOT ANY MORE. I will avoid them in the future!
I love this stove and oven, but follow the recommendations. Use the convent
I love this stove and oven, but follow the recommendations. Use the conventional settings to heat the oven, then switch to convection or it takes ages to heat up. The steam clean doesnt work as well as I thought it would, but it does work.
My husband and I bought all new kitchen appliances about an year and a half
My husband and I bought all new kitchen appliances about an year and a half ago. We bought all KitchenAid: microwave, range, dishwasher and fridge. I always thought KitchenAid was a good company with good products... I was wrong. Within a matter of months, the range wouldnt work property. It couldnt be fixed so it was replaced. The replacement didnt work also and needed to be replaced! Five weeks later, we finally got a replacement range that worked. Now the fridge isnt working right. We have a French door with the freezer on the bottom and ice/water in the fridge door. It has been making loud noises and the freezer is not keeping items as cold as they should be and the ice maker stopped working. The warranty is only for a year so now after spending over $5,000 less than two years ago, we have to pay to get it fixed. We are stuck with the appliances for a while... they arent even paid off yet. I used to love KitchenAid but I will not buy one more thing made by them or recommend them. Beyond frustrated!!!
KitchenAid refrigerator model #KRFF507ESS01 defrost problems - Since purcha
KitchenAid refrigerator model #KRFF507ESS01 defrost problems - Since purchasing the refrigerator I have had to have it defrosted four times. Every three to four months the fridge gets warm and the coils, fan and other components in the fridge get completely covered in a block of ice. Two service calls were made while the fridge was under warranty. The technician that came replaced a thermostat, but also said that he didn’t feel it would fix the problem and that it would happen again. In fact, it has happened twice since. KitchenAid refuses to do anything about this. My background is in engineering and product development and I must say that the design of this fridge is suspect. The use of a very low quality fan, no defrosting heater and some very cheap packing Styrofoam as part of the air routing system is very suspect in my opinion. It does not appear to be properly engineered. We are also experiencing some cosmetic degradation at the front of the water / ice serving area. We called on this also and KitchenAid sent us a replacement piece, which has already started to degrade since it was replaced. We purchased this refrigerator along with a gas stove top, convection microwave, oven, dishwasher and trash compactor. This was almost $11,000 in products from KitchenAid. We are very unhappy with the refrigerator since it will likely require regular defrosting for the rest of its life. The fridge is out of warranty, but this problem happened while in warranty and is in your records. We would very much a response from KitchenAid that include either fixing the problem once and for all or a replacement of the refrigerator with one that has the problem solved. It is not acceptable to sell a product like this.
While cooking a roast at 225, which should have taken eight hours, the oven
While cooking a roast at 225, which should have taken eight hours, the oven went into the broiler mode at the two-hour mark. If we were not at home, we would have had smoke damage to the interior of the house. The door locked and could not be opened. All controls failed and we had to shut off the breaker. After cooling down for one hour, the door opened and we removed the black pork roast. The oven is still in the broiler mode on high and will not shut off.
I have purchased KitchenAid stove the latest model and the top glass cracke
I have purchased KitchenAid stove the latest model and the top glass cracked within 6 Month of the purchase and I have called KitchenAid and they told me that they will not cover the cooktop. I am not sure what the warranty is for. We do have a lot issues with Kitchen product in the house. I would recommend that do not buy kitchenAid products as the products are expensive and issues with quality and reliability.
I love my range. The oven is a great size with 3 racks. The broiler takes s
I love my range. The oven is a great size with 3 racks. The broiler takes some getting use too and you cannot have the rack too close. I use the warming drawer every day in the fall and winter. I have 4 gas burners and wish there were 5 but there is a special feature for Woks.
We purchased all new KitchenAid appliances after we moved 4 years ago. We h
We purchased all new KitchenAid appliances after we moved 4 years ago. We have had nothing but problems with our microwave, from the control panel (two times), to the thing turning itself on and heating up. The last time I talked to a service manager, she refused to pay for the labor, so I called her back three times and told her to mail us the part since it was free and she never called us back.Finally they sent the part. They always say the part is covered under warranty but we have to pay for the $150 labor charge. One time they paid for the guy to come and tell us what was wrong but wouldnt pay for him to come back and put the warranty item in!? Our oven latch constantly gets stuck and I have to keep hitting self clean on and off until the stupid thing can unlock itself. Now the latch keeps the door from closing all the way and then the oven will not heat up properly.The one customer service girl asked me if we unplugged the oven and I said no then she proceeded to tell me I had to pay $150 for the service guy to come and look at it. When I asked her why she wanted to know if I had unplugged the oven, she told me, “Well, that resets the computer”. Why wouldnt you tell me to try that first?! Because that worked! Their customer service department is useless!
Just have to add my .02 here too. I used to have KitchenAid everything in m
Just have to add my .02 here too. I used to have KitchenAid everything in my kitchen. Our house came with KA appliances, except for the range, when it was built back in 1987. All the appliances lasted, without issue, until we had a remodel done in 2005. We got a new Dishwasher, Range, and Fridge. The fridge was a nearly 2000 dollars French door style fridge. The range was a slide-in gas/convection oven. It cost roughly $1800. The DW was about $800. The Dishwasher was a Bosch. The Fridge and Range were both KitchenAid. Of the three, only the Bosch is still going. Two years ago, the fridge compressor went out suddenly, and it would have cost 600 dollars to replace it. We opted to buy a new fridge for about $1600 - we went with a Samsung. Never did like the KitchenAid fridge. On the other hand, the KitchenAid range was actually a good piece of equipment. I liked it very much... That is, until I used the self-destruct feature, oops, I mean self-cleaning feature. Yes, we had never used the self-cleaning feature of the KA range until about a week ago. We usually cleaned it regularly by hand, as the messes were small.We decided to use the self-clean feature, for the first time, and guess what? It shut down in the middle of the cleaning. The door was locked, and the control panel was not responsive. I got online and found this was a very common occurrence for KA ranges, even ones that were nearly brand new, my range included, as we very rarely used the oven, we almost exclusively used it for the cooktop.So, thinking that this wasnt a wear-and-tear issue, and that the self-clean feature caused the failure, I thought Kitchenaid/Whirlpool would be more than willing to give me some assistance with this. Ha ha, silly me. After nearly an hour on hold, the first rep told me to reset the breaker to the range and wait for awhile to see if that fixed the problem. I reluctantly agreed, and, of course, it didnt fix anything. I called back and this time they told me they would have to set up a service call and it would cost me. Now, again, silly me thinking since the poor design/defect of the stove caused it to fail, I thought they would be gracious to give me a one-time call, or at least send a free part or something. However, no, they didnt care at all and basically told me to get lost and they wouldnt take responsibility for the defect, or stand behind their product.So, after two crummy experiences with KA, and over an hour dealing with customer NO service, I have decided to replace the range with a Bosch, yes, the same company that made my DW that is still going like a champ. I will never, ever, purchase a KA or Whirlpool product again. I hope anyone who reads this will decide to be thoughtful about your money you spend, and if do purchase KA/WP, dont expect any kind of customer service, or a company that stands behind their products.
Bought this range 3 1/2 years ago and it worked fine until last Friday when
Bought this range 3 1/2 years ago and it worked fine until last Friday when it exploded in my face, burning my forearm. Shards of the glass top hit me in the face drawing blood. Fortunately, nothing in the kitchen caught fire and I didnt lose an eye. After two phone calls and more than an hour on the phone with two KitchenAid representatives, they declined to have a repair person come out to evaluate the damage and make a determination of whether it should be replaced or not. After I called around to find someone who could replace the product at our own expense, we found out that KitchenAid does not pay service people for warranty work so nobody in our area would come out to see it unless we paid them ourselves--which we are now going to do.From close examination of the damage, our best guess is there was an internal gas leak within the unit that ignited by the burners ignition spark as I began to prepare a meal, causing an explosion that burned my arm and shattered the glass top, sending shards of glass more than 30 feet. Please keep your family safe! Do not purchase this dangerous product. And, consider avoiding all KitchenAid products if you want them to deal fairly with you. We will take our business elsewhere.
Bought a great looking KitchenAid oven last year, but it has an unusual mal
Bought a great looking KitchenAid oven last year, but it has an unusual malfunction of blowing hot air from the oven into the kitchen for extended periods of time while the oven is on, and most annoyingly, after the oven is turned off. It heats up the kitchen so much it is uncomfortable to be in there while cooking anything in the oven.Just now, we turned off the oven more than an hour ago, and incredibly, the fan in the oven suddenly turned on and for about five minute spewed more hot air into our kitchen. This is a major malfunction. Previously contacted KitchenAid, but the phone operator could not help and thought this was normal. This cannot possibly be normal. It probably heats up the kitchen by 10 to 15 degrees, which is a killer. DO NOT BUY THIS STOVE/OVEN.
My KitchenAid Superba Ovens thermal fuse has burned up for the 3rd time aft
My KitchenAid Superba Ovens thermal fuse has burned up for the 3rd time after the self-clean cycle. Every time I have called KitchenAid, they tell me they are not aware of a problem. Well **, there are more complaints than I have time to read. Even the repairman knows what the problem is before he even looks at it, he has fixed so many! I will be cleaning my expensive oven with Easy Off. Never buy a KitchenAid or Whirlpool product!
Its a beautiful piece of junk! I bought Stainless steel model #KGRA806PSS
Its a beautiful piece of junk! I bought Stainless steel model #KGRA806PSS on January 2006. The first service call was on January 2007; second on January 2008; third on April 2008. Of course, my fourth service call is now past the 5 year warranty. The igniter would click forever and then go out. Three times Ive had the electronic replaced. Oven would preheat, come to temperature then would lose heat and never reheat past 275. I didnt dare use the self-cleaning feature after reading the horror stories of glass shattering or doors locking or burning the electric board out. Anyways, we called KitchenAid and after being told that they never have had complaints about this range, we told them that they should try looking at the complaints registered online. Well, since this would be the fourth service call about the same problem, they would send a service technician out and if its the same problem, they would pro rate a new stove. The service technician just called and said that hes on the way out and did you know that there is a $135 service charge? No, I will not pay the service call, after all Kitchenaid called and set up the call and Im not paying another dime on this $1500 money pit!Buyer beware. KitchenAid is no longer a customer friendly company and they do not stand behind their product. If they resolve this, I will report back but as my husband is on the phone and it doesnt sound promising, you probably will not be hearing anything more on this piece of junk!
My family bought this range as it was one of the few gas stove downdraft ra
My family bought this range as it was one of the few gas stove downdraft ranges that could be installed in the middle of an island. It is pretty in our island but it is a TERRIBLE and I mean TERRIBLE range. The oven cooks uneven so dont even thinking about trying to bake anything. Over the holiday, the only way I could get by without burning the food was to place the thickest part of the leg of lamb towards the back. Not to mention that it probably takes about 30 minutes to even get the oven to 350 degree heat. It is ridiculous that something this expensive would perform so poorly. To top this off, the self cleaning function does not work.I decided to use regular oven cleaner and that was a big mistake. Now the inside of the oven is peeling. I contacted Kitchenaid to see if it was safe to cook and their representatives are basically robots and would not provide me with an answer or anyone else who could help, they just kept repeating we dont suggest harsh oven cleaning products. I think 450 degree heat is pretty harsh, so how can an oven cleaner be worst? HUGE disappointment overall and would not recommend or ever purchase a Kitchenaid product again.
Everytime you use the self-cleaning cycle in the Kitchenaid oven, it blows
Everytime you use the self-cleaning cycle in the Kitchenaid oven, it blows a fuse in the middle of the cycle and shuts down.The door locks, digital panel shuts down, and oven is inoperable. This has happened twice now and apparently from reading the internet blogs, it is a very common problem. And costs $150+ to have the fuse replaced, therefore costing the consumer $150+ to self-clean your oven! Ridiculous.
Well My stove and oven are old. I still have the stove that the pilot light
Well My stove and oven are old. I still have the stove that the pilot lights stay lit. I don’t like that. I have a two year old granddaughter. It worries me because the stove feels hot. I would love to have a new stove. Oh it’s a gas stove.
I read a post where someone said their KitchenAid fridge had finally broken
I read a post where someone said their KitchenAid fridge had finally broken down after 15 years and that it served her well. Major appliances used to last decades, and still should last that long. Think about how much you pay for them 15 years is nothing. Our fridge has a pull down bin in the door that pops open every time we open the door. Even with nothing inside, rendering the space useless. Plus, the bottom of the freezer pools with water which then turns to ice making it impossible to close the freezer door. So far I have had to unplug it and thaw it out five times. If that sounds like nothing, remember you have to put all your groceries somewhere. Tonight instead of enjoying the beautiful summer evening, I made many trips up and down the basement stairs bringing groceries back into the fridge.My oven is also a mess. The knobs get so hot that my friend burned her arm on them. I cant imagine how this passed inspection. NOT SAFE if a toddler was around. Thats okay because she was in the middle of a remodel and was considering my oven until that happened, and I filled her in on the rest. Also, the back panel on the stove is made of resin! I thought it was stainless in the store. So needless to say it is peeling. I guess that is the reason they had the stupid idea to put the smaller burners in the back and the mega burners in front. So much fun trying to reach over a large pot of boiling water to stir a small saucepan in back. Does KitchenAid have third graders designing their appliances??? Clearly not someone who has any knowledge of a cooks needs. I will never purchase anything by KitchenAid ever again. Not even a can opener.
Just replaced all appliances in our kitchen with KitchenAid. Very pleased w
Just replaced all appliances in our kitchen with KitchenAid. Very pleased with all but the double oven (Kitchenaid KEBS209BSS double convection). This unit is very well designed and nice to look at. It is also a very noisy appliance. There is always a fan running when in use. I understand the reason for the fans coming on but they are very loud and change sound pitch with temperature. If you are looking to buy one of these new ovens have your store operate it for you and see if you can tolerate the sound.
We recently remodeled our kitchen and because our old appliances were Kitch
We recently remodeled our kitchen and because our old appliances were KitchenAid and we were happy with them we decided to go with the brand again. Such a mistake. Within a few months the finishes on the fridge and the dishwasher are discolored, spotty, and there is rust showing through on the fridge door in multiple places. The handle on the freezer door wont stay tight. The self cleaning oven is a joke. These are overpriced, poor quality appliances. We bought an extended warranty which is no help for these issues. In spite of the fact that I was calm and factual with the resolution specialist was sarcastic and condescending. Im kicking myself for not doing more research as there are a ton of negative reviews out there stating the same complaints. I will share this story with everyone I can to be sure this product isnt purchased.
I have been purchasing KitchenAid thinking about high reputation of the com
I have been purchasing KitchenAid thinking about high reputation of the company. I bought all my KitchenAid appliances (refrigerator, gas range, microwave, dishwasher) at PC Richards 15 months ago. We are the family of two adults, so you can imagine that we use this dishwasher twice a week at the most. However, after 15 months of such rare uses the dishwasher failed. I rinse off the dishes every time before running the cycle but for the past couple of weeks all the dishes are not clean at all after even running two cycles. I tried to resolve the issue by calling PC Richards but all they told me that the service technician will cost me $125 to evaluate the problem. Apparently I am stuck with the product failed to operate after a bit over a year. I am extremely upset that the company doesnt stand behind the product they produce and will never buy KitchenAid products again.
My mother passed 4 and a half years ago and gave me some money so I decided
My mother passed 4 and a half years ago and gave me some money so I decided to invest in a nice gas stove since my daughter went to culinary school. Less than four and a half years one burner went. Locked up. Second burner went. Handle locks up. Third burner went. Handle locks up. This week my oven quit working. It has a small oven on top. Big convection on the bottom. Now the big oven convection oven totally quit working. What a waste of money.
We purchased a KitchenAid slide in gas range, over range microwave and dish
We purchased a KitchenAid slide in gas range, over range microwave and dishwasher in 2007 when we renovated our kitchen. We have had to replace the control panel twice because when we attempted to self clean, it overheated and locked up. After reading other reviews, I am grateful the glass didnt break as well. The off button for the oven no longer works. Our work around is using the cook duration feature and setting it for 1 minute when we are finished using it. I couldnt tell you the model since everything has melted off the inside of the oven. The top grates broke almost immediately, the knobs are hot and the color has worn off. What I find most upsetting is the over range microwave starts by itself and beeps randomly and then shuts off with an F2 error. We have kept it unplugged when not in use. Out of principle, we have not wanted to replace these as we paid a considerable amount thinking we were buying quality. While apparently the microwave is known to start fires and Kitchenaid never sent us notification. Now our front burner on the stove is having excess gas and conducting mini explosions. We have had to repair the dishwasher multiple times as well. What garbage! I cant believe all of the reviewers who have the same problems and the KitchenAid does nothing to correct the flaws in their appliances. Never, NEVER AGAIN!
Purchased the KitchenAid gas stove with convection heating. Worked for 2 yr
Purchased the KitchenAid gas stove with convection heating. Worked for 2 yrs then board on panel went out. Oven would not work. Had service tech sell me for $1000 he would fix computer board and stove. I laughed out loud while I was escorting him out the door. So I have a stove, I would like to sit on the corner and let a bus run it over until it is mashed into the street. BUYER BEWARE. STICK TO KENMORE!!
I purchased my KitchenAid French door fridge (Model # KFCS22EVWH2) new in J
I purchased my KitchenAid French door fridge (Model # KFCS22EVWH2) new in Jan. of 2012. It is now September 2012 and I have a river flowing out of the bottom of my fridge. I have hardwood floors and the water is destroying them. I called Customer Service and a repairman came today. He explained that he reports this problem every day to KitchenAid. Apparently there is a small hole at the back of the freezer that allows condensation to drip into a pan under the freezer. When that hole becomes plugged, the water does not drain and creates an ice dam. When my kitchen heats up from weather or cooking, the ice melts and flows out of the freezer onto my floor. The only way to fix it is to unplug the fridge, let it defrost for 2 days and then plug it back in. Well, that does not fly with me. My husband and I are handicapped and we cannot go through this process every six months to save our floor. This is ridiculous. I called the company back and was told that this is new to them (right!) and they are sending another repair person in tomorrow. I dont know how this will turn out but I do know that I am not very happy right now. Can I trust the person tomorrow to tell me the truth? If he does get it to work, will the problem return after the warranty is up? Who fixes my floor? In all fairness to KitchenAid, I will post the results of tomorrows visit and a follow-up in a few months. I am in hopes that they will take care of this for me without a problem. I purchased a dishwasher and stove at the same time (also KitchenAid) so I hope that this is isolated and not an across-the-board disaster.
I bought KitchenAid refrigerator, dishwasher, and range 2009. About two mon
I bought KitchenAid refrigerator, dishwasher, and range 2009. About two months ago, the ice maker would not dump ice into container. I had the ice maker serviced with 2 circuit boards on three occasions, still no ice. I had the ice maker replaced last week. It dumped two trays of ice in the next three hours. None since. Called factory service, and was told it MIGHT be the motherboard, at a cost in excess of $200 more. I have already spent in excess of $600 in repairs. My extended family of more than 100 people will NEVER purchase another KitchenAid appliance again.
Unfortunately, I am joining a long list of customers who purchased the Kitc
Unfortunately, I am joining a long list of customers who purchased the Kitchen Aid Superba microwave oven/oven built-in combination. After less than 5 years, the bottom oven door locks, without warning or just cause. KitchenAid is aware of this manufacturer defect, but chooses to ignore it, and refuse to resolve this issue. Turning off the circuit breaker should reset the computer, but dont count on it. The other solution you may be given is to turn on the self clean feature, cancel it after 2-3 minutes, and hopefully it will unlock. I am appalled that managers like Kia (ID 8592), has no concern for customers. Kia basically stated that after one year, warranties expire, it becomes the customers problem. The licensed technicians are stumped to fix the problem, but wont tell you until they collect a service call fee. What is even more outrageous is the model and serial number are inside the oven, but when the door is locked, you cannot not see the number. It is a no-brainer to relocate the model and serial number, so it is accessible when the oven locks up, because it will. The bottomline is, a class action lawsuit needs to be filed, and a national recall needs to go into effect. Please send me an email if you want to be included in this lawsuit. Send facts with your complete information to **. This is an obvious manufacturer defect which is a hazard. The oven light will not turn off, and the oven door locks for no apparent reason. I am writing to the president Mark Bitzer and the CEO Jeff Fettig about the issues that should be a concern to them. Others experiencing this problem should write to them at ** Benson, MI 49022.
KitchenAid Superba oven. Model number is KEBS107DWH7; serial number is XJI4
KitchenAid Superba oven. Model number is KEBS107DWH7; serial number is XJI401375. I have two KitchenAid ovens, but I use one mainly. The last two times I have used the self-clean function for 2-3 hours and I have had to have a repair man out. He replaced a fuse that disintegrates during the self-clean process and he said that is very common. It’s $160.00 each time to repair it so that I can use the oven again. His suggestion is dont use the self-clean function again unless you want to spend $160.00 every time you self-clean. It’s very upsetting since I have been a KitchenAid believer.
The oven (model # KGRK806PSS01) was put in self clean mode. I came back to
The oven (model # KGRK806PSS01) was put in self clean mode. I came back to the kitchen later and found it had powered off; the oven glass was shattered and hot pieces were falling on the floor. After letting it cool down, I unplugged it. I later plugged it back in; still, it had no power and the self clean oven door latch will not unlock. Oven is completely useless now. The glass and parts alone to fix it are over $450 plus a service call & labor would put it closer to $600. I bought this at Sears about 5 years ago and they referred me to KitchenAid. KitchenAid finally offered to fix it for $370; however the glass is on back-order for 3 months. I see many similar complaints online and judging by the long back order on the glass, Im sure there are a lot of other people in my boat. I reluctantly ended up taking KitchenAids offer and I will not buy KitchenAid again.
My KitchenAid oven sucks! This is now the 3rd time I have a problem with th
My KitchenAid oven sucks! This is now the 3rd time I have a problem with the self-cleaning upgrade in my oven. The thermostat fails with the heat of self-cleaning. This time, however, the main keypad is fried. Almost $500 just for the part, not counting labor and install. Thanks, KitchenAid, for delivering a product that is only successful in earning you more money! I could not be any more disappointed in their complete lack of responsibility in standing behind a product for which they make so much money. Brand new two years ago, and I continue to have mounting expenses for an appliance that was touted as being wonderful.
I purchased the gas range (KitchenAid 30inch Aqua Clean Slide In Gas Range)
I purchased the gas range (KitchenAid 30inch Aqua Clean Slide In Gas Range) November 15, 2015. After two weeks range stopped working. Repairman came out and wanted to replace a part, I said, No. Want a new range. Didn’t want to start replacing parts on a new range. Six weeks later new second new range was installed. Four weeks later same problem, range stopped working. This time a new part was installed. Finally everything was working. I decided to try myself cleaning oven...what a joke! It did not clean, my oven was not that dirty. I called repairman and he told me his mom and aunt also purchased same oven and theirs does NOT clean like a normal self cleaning oven. They have to use a spray like Easy Off to get their oven cleaned. This is the worst oven I have ever owned. Don’t buy if youre looking for a self cleaning oven, as this one is NOT!
KitchenAid double gas range (model KGRS505XSS01) burner failed on arrival;
KitchenAid double gas range (model KGRS505XSS01) burner failed on arrival; knob failed after six months, not covered by warranty. (We tried to force the knob and bent the pin.) That cost $185. Another knob failed one month after warranty ran out. Estimate for same repair is $230. Stainless steel surface is stained, scratched, and discolored. I had trouble on the phone with Sears service company, A&E Services. I was on hold for an extended time as they were having technical difficulty, and eventually I got cut off. Parts available from Sears and from Whirlpool for $59 vs. $80 quoted by A&E Services.
We purchased a KitchenAid gas stove (Model KGRC608LSS0) in 2003. The first
We purchased a KitchenAid gas stove (Model KGRC608LSS0) in 2003. The first year we had Thanksgiving, the oven completely shut off in the middle of cooking a Turkey. The oven would not restart for 2 hours. We called KitchenAid and had a repair come out, the next day, who of course could not find any problems, $150.00 wasted. The next Holiday dinner, the same thing happened, again couldnt find a problem. The next time I had Thanksgiving, I decided to cook the Turkey early so that I could turn the oven off for at least an hour before cooking the rest of the meal, and that worked. This past Thanksgiving, I tried my method again but this time the oven would not go back on for 1.5 hours. I tried heating the rest of the meal using the convection and after 45 minutes it shut off again. 22 people waiting for dinner and cooking side dishes in the microwave, not the way I want to host the Holiday. Perhaps this is one way of getting out of cooking the Holiday dinner. We also had used our self cleaning and it ran for entire day, the control panel didnt blow but this happened before we experienced our problems with the oven shutting off, perhaps connected? All of my major kitchen appliances are KitchenAid. I will not make that mistake again!
I bought one of the top of the line gas stoves. The paint on the grates beg
I bought one of the top of the line gas stoves. The paint on the grates began peeling within the first month of use. The stove was in a spec house so the warranty had expired by the time we began using it. We called a technician out to check the gas lights and ordered two more grates $200 each plus shipping. Within two weeks of use the same thing happened. I tried to talk to the customer no service. They told me there was no warranty and no managers or supervisors to speak with. I cant believe. I thought I was buying a top end product and this how I am being treated?
Kitchen Aid range KESK901SSS08 - The cooling fan which runs when the oven i
Kitchen Aid range KESK901SSS08 - The cooling fan which runs when the oven is turned on is EXTREMELY loud and has a loud whistling sound which resonates throughout our entire home. Kitchen Aid has said there is nothing wrong with the fan motor and therefore will not honor a return or replacement of this unit. This unit was delivered August 5, 2014 and was not in use until a few weeks later when the oven was first used. We are STUCK with an expensive range which we cannot use!
We purchased the KitchenAid KEBS109 Single Oven, in-counter unit for our ne
We purchased the KitchenAid KEBS109 Single Oven, in-counter unit for our new kitchen five months ago. Why, I have no idea now. It was installed and worked up until this weekend where it now is a dead brick. All power was verified but nothing on the control panel. We called KitchenAid/Whirlpool for warranty service and they scheduled service for this afternoon between 1-5. No one showed. Note: I took the afternoon off to meet the technician. We called multiple times to find when they would be arriving and the same response was given to us each time - the tech will call 30 minutes before he arrives. We called tonight and spoke to a supervisor who tried to get us to take another day off. In all my life I have never had a company tell me, in their words, to stick it until today. But if I do find that (per the other complaints I have read) this repair will cost significant money I will have no choice but have this oven removed and I will personally drop it off at the front steps of the dealership with a note that they can..., but first take a sledge hammer to it.
When we moved in our house six years ago, the appliances were mismatched an
When we moved in our house six years ago, the appliances were mismatched and cheap. We ordered all new Kitchen Aid Appliances and I love them. My Kitchen Aid stove top is wonderful and so are the built in ovens. They make my life so much easier and more fun to cook with. I absolutely recommend Kitchen Aid.
I am writing this review to help others avoid getting into the situation I
I am writing this review to help others avoid getting into the situation I was in with the purchase of the KitchenAid KFGG500ESS gas range. I ignored reviews which warned of the same problems I ended up having so I thought Id confirm that I think there is a problem. Buyer beware! I had to have service out immediately because the oven was not true to temperature even after calibrating it up 30 degrees. I ruined several meals because they just wouldnt cook thoroughly and finally gave up trying. Also, the control panel was extremely difficult to press and hurt my fingers. I ended up using the back of a spoon to press the buttons which seemed like a ridiculous way to have to use a brand new appliance.It took the service company two weeks to order the parts and get the tech to come out - all that time without the use of the brand new oven. The range needed a new control board and temperature sensor which didnt fix the problem to my satisfaction. The oven still baked unevenly and the control panel was still difficult to use.The biggest problem was that the stainless steel panel behind the knobs got extremely hot and when you touched it or brushed by it, you could get burned which is very dangerous especially for small children. I was told by the service tech that KitchenAid told him that is just the way it is and there is no way to fix that issue. He said that KitchenAid tests the products before they are sent out and they are up to standards. I do not want to have a stove in my house that will burn someone if they touch it (along with the other problems with the stove that were not resolved) so the store I purchased it from agreed to exchange it for another range.In the end (2 months after my initial purchase of the KitchenAid) I got a Bosch range installed and it works beautifully and is perfect in every way. Unfortunately, I was told by the assistant manager of the the big box store that the KitchenAid I returned was put back on the floor at a discount to try to sell to someone else! Shame on them!
I had my KitchenAid built-in convection oven replaced because the oven inte
I had my KitchenAid built-in convection oven replaced because the oven interior paint chipped after cleaning. My replacement unit from KitchenAid has the same issue. KitchenAids take on the problem is Too bad, your warranty is over. Great $3,300.00 investment.
We purchased a stainless KitchenAid range less than 2 years ago, model #KGR
We purchased a stainless KitchenAid range less than 2 years ago, model #KGRS205TSS2. What designer would decide to make the interior of the knobs out of plastic? Weve had 2 knobs crack. The exterior is stainless but the interior is brittle plastic. Customer service says its out of warranty, and they are $23 each plus shipping. This is a design flaw and not a routine maintenance item! They should stand by faulty products and send replacements free of charge! This leaves me with a bad taste for KitchenAid!I have no intention of buying KitchenAid again. The customer service agent said there were no exceptions and, You cannot go by brand name.
I dont know where to begin. There are SO MANY design flaws on this stove. T
I dont know where to begin. There are SO MANY design flaws on this stove. The stove top burners look fine but you cannot fit more than two pots on it at a time (unless you are using very small pots). The back two burners are so small and inefficient they can really just be used for warming. The broiler consists of a single tube that runs front to back so the middle of whatever is cooking burns while the sides arent browned. The bottom rack of the top oven is so close to the bottom that food scorches on the bottom as well as your hand.I bought this stove 2 yrs ago and had continual problems with fluctuating oven temps (Used a conventional thermometer to check). The thermostat was replaced. A couple of weeks later, the computer board was replaced. Still didnt work. Quoted the lemon law policy and the stove was replaced. The oven then worked although I am stuck with the design flaws. Now the oven temp is becoming erratic again. I did buy the extended warranty but am anticipating an ordeal. P.S. I have never used the cleaning feature because I read consumers reviews.
I regret every day that I bought a KitchenAid. I bought top of the line dou
I regret every day that I bought a KitchenAid. I bought top of the line double oven and upon installation we noted that the oven door was crooked and installed wrong by manufacturer. I have not even used the oven but KitchenAid refuses to replace the oven door. They say that according to their manufacturers warranty, they are only obligated to repair it once the appliance is in your house. That is the worst customer service that exist.
My Husband and I bought this stove 2 years ago for our rental unit, we neve
My Husband and I bought this stove 2 years ago for our rental unit, we never had any complaints from our tenants. But in January we moved in to the property and since then my mind has not been at peace. I have for little girls and we have had episodes were they pass by the stove and happen to bump into the stove and it will turn on the gas. I myself have leaned over the stove to get something and it will turn on, the sad part is we wont notice until we smell the gas. I tried buying some knob covers online but they did not fit due to an extra ring on each knob. So I called KitchenAid and explained the situation. I was expecting a solution, instead they sent some service guys who were very honest and said they couldnt do anything about it and that the company probably had no solution for this either. They recommended searching online for a piece that could cover all the knobs! Really? So if my house happens to blow up in the middle of the night its okay, or if my 3 year old turns on the stove and gets burnt then what? They need to recall these stoves or fix the knobs to be safer and harder to turn on.
So Im cooking some chicken on the back burner of my KitchenAid Superba when
So Im cooking some chicken on the back burner of my KitchenAid Superba when suddenly without any warning the glass shattered all over the stove and into my food and almost in my face. Im not happy and Im just glad that my grandchildren were in the kitchen as usual because I watch them all the time, I just didnt happen to have them tonight.
We purchased a new wall oven from kitchenaid and it vibrates with a great d
We purchased a new wall oven from kitchenaid and it vibrates with a great deal of noise when baking. We called in the issue to Kitchen Aid and they set out a service company to fix it. They first replaced the cooling fan and the noise continued. They then came out and replaced the convection fan and the noise continued. They came out again and tightened all screws and sheet metal. They now want to replace all of the racks but it still vibrated without the racks. Still an issue so their the last response is to send another service company out to get a second opinion. This is getting crazy and a major inconvenience. Just refund my money! How do you spell LEMON or is it a poor design.
I have a KitchenAid hood top microwave oven I paid almost $1,200.00 about 2
I have a KitchenAid hood top microwave oven I paid almost $1,200.00 about 2 years ago. I just had a heating element replaced in March 2013. KitchenAid refused to help me and had to pay out of my pocket for repairs. It is 3 months later and the microwave heating element quit working. I called KitchenAid and they refused to help me. I now have to pay out of pocket expenses again to fix the same problem. I tried to reason with KitchenAid, but they refused to help a customer. You can tell there is something wrong with the unit if I need to keep replacing the same part. Its a very expensive microwave for $1,200.00. I thought KitchenAid was an honest company. I guess wrong. I will never buy a KitchenAid product again. Bad customer service.
I am sick to my stomach... Just redid my entire kitchen in KitchenAid produ
I am sick to my stomach... Just redid my entire kitchen in KitchenAid products thinking they were a good investment. The built-in wall oven is the WORST. I have used it once, for one batch of cookies - 350 degrees, bake time - 10 minutes. The first sign of trouble was how loud the oven was when cooking, seriously annoying. I figured I could get used to that, thinking it was just new technology at work. Was I ever wrong. The fan (and it is loud) has continued for an hour... As I write this, it is still as loud as can be. And we are talking only 10 minutes of cook time at 350 degrees! I am so bummed I cant stand it. I have never written a review for anything in my life, but because I know that I am going to have absolutely no recourse on this (I can hear it now... But there isnt anything wrong with the oven), Id like to prevent someone else from making the same mistake.
Double oven KERS505XSS has been headache. Service techs have replaced mothe
Double oven KERS505XSS has been headache. Service techs have replaced motherboard 3 times. I need to shut off breaker and restart to get working again. Luckily still under warranty. Dishwasher required 3 service visits. Refrigerator -5. All since 2010. Utter garbage!
I wish I had seen this site before we purchased our KitchenAid Stainless St
I wish I had seen this site before we purchased our KitchenAid Stainless Steel range, Model #YKESS907. One year after buying, we tried the self-cleaning function for the first time. It blew out the thermostat, shut down the front panel, and locked the oven. I had it replaced under warranty and didnt think to try it out again, until one year later. Turned it on and exactly the same thing happened. My retailer picked up the cost of the thermostat but I paid the $175 service call. Once up and running, I turned on the self-cleaning function with the service guy still there. He left and 90 minutes later, it blew again.Sounds like I am ** in regard to Kitchenaid doing anything about it. Anyone know a lawyer who owns one as well? $2300 plus tax for an appliance that doesnt do what it is supposed to do.
My 1-year-old electric steam oven (KEBU107SSS03) blew the inner glass on se
My 1-year-old electric steam oven (KEBU107SSS03) blew the inner glass on self-clean mode. This was the first time I ever used the self-clean mode. I followed the instructions in the manual on self-clean in detail. The mode was set to regular and time given was 3 hrs 30 min. After 1 hr., I heard a loud explosion. The inner glass was shattered. I now await what KitchenAid will do.
We bought a KitchenAid gas range in 2010. When I used the self cleaning mod
We bought a KitchenAid gas range in 2010. When I used the self cleaning mode my display went black and my oven was locked. We called manufacture while it was still under their warranty. They sent a repairman out and he replaced the circuit board. Now 2015 we have a reoccurring problem. Used self cleaning again. Oven locked. We bought an extended service plus warranty on Jan 9th 2015. Today on Jan 27th we are told that they will gladly refund us our money on the service plan even though it was stated in their warranty if its an electrical issue or mechanical they will replace it if it cant be fixed. Well they have stated its gonna cost more in parts for a 5 yr old stove. Well if they would of fixed the problem back in 2010 would I still be having this problem today in 2015. Seems to me there is a issue in the manufacturing of this range.
I remodeled my kitchen, and purchased the Kitchen Aid Duel Fuel Range in Ma
I remodeled my kitchen, and purchased the Kitchen Aid Duel Fuel Range in March 2014. I used the oven for the first time to bake chicken on June 9, 2014, and the INSIDE GLASS TO OVEN DOOR SHATTERED!!! I called KitchenAid, they will pay to replace oven glass with same type of glass. Does this make sense?! I questioned it, and they said to speak to the repair company.
Our KitchenAid oven stopped working after we used the self-cleaning feature
Our KitchenAid oven stopped working after we used the self-cleaning feature for the first time last month. When we tried to use the oven to bake again, the oven would not heat up. We purchased our KitchenAid wall oven, model KEBC147VSS00, serial No. XW5000833 in January of 2009. We called KitchenAid customer service concerning the problem with our built-in wall oven. KitchenAid offered to sell us a one year extended warranty on our oven for $300. That would be in addition to the charge we would pay to have the oven repaired this time, which we estimate to be over $200. They did not have an answer to our question, How has the faulty KitchenAid oven part or parts been improved so as to not malfunction again and cause our oven to be inoperable each time we use the self-cleaning feature? We do not want to have a repair done that may not really fix the problem. We called Consumer Reports. They recommended that we call the Consumer Product Safety Commission (CPSC). We will file a complaint with CPCS. In our opinion, this oven should be recalled by KitchenAid.
The oven door locks and unable to unlock. Had a technician come in and advi
The oven door locks and unable to unlock. Had a technician come in and advised it is unfixable. Very disappointment with KitchenAid stove.
We purchased a KitchenAid dishwasher and wall oven 3 years ago. The dishwas
We purchased a KitchenAid dishwasher and wall oven 3 years ago. The dishwasher has been serviced 4 times and oven 5. I am very disappointed with the quality of the parts used in these appliances. I will not buy another KitchenAid appliance again unless it comes with a 10 year warranty.
We bought all new Kitchen Aid top of the line appliances. Before year was u
We bought all new Kitchen Aid top of the line appliances. Before year was up replaced 2 circuit boards in fridge. 1 in stove and dishwasher does not dry and leave a purple film in dishwasher. Have to bleach weekly. Now the microwave has broken for the 3rd time. Started with “close door” then no light, now absolutely no power. Blacked out. Absolutely disgusted with these appliances. Over 10g wasted. DO NOT recommend kitchen aid. Do your homework. Don’t waste your money.
After a thunderstorm and lightning storm our power went off. When the power
After a thunderstorm and lightning storm our power went off. When the power came back on we had no control board lights - none. Oven not working. Called repair man - waited 2 days for new power board and replaced it. Same thing - no control board. Now he says he needs to change the control panel boards because he gets no power out from the power board he changed out that supplies power to the control panel on top. Well about $200 for a board he changed and they want another $400 for the control panel if we decide to order it. Those prices are w/out labor costs. Min $85 just for call out. Even if I replace this part that is no guarantee that the oven will work again. I could spend as much money as it cost me originally to buy it. It was not cheap for the Kitchen-Aide Superb gas range when I bought it. I can remember when people would replace ovens/ranges just because they wanted a newer bigger one. Not that anything was wrong with the one they had, they just wanted to replace something that had already given over 25 years of service and was given to someone else just starting out in life. Where is the quality of workmanship that used to be in the things that we build and buy? It seems like today the young people have been brainwashed into thinking that when something breaks it is to be thrown away and replaced. I guess the manufacturers have succeeded in instilling a real throw away society in our youth. It dont work, throw it away because it will cost you more to fix it than its worth. Rule of thumb should be if something is going to cost you about 50% of what it originally cost to buy it --- then throw it away. They dont make anything like they use to.
We purchased a KitchenAid Convection Double Oven from Lowes. We had always
We purchased a KitchenAid Convection Double Oven from Lowes. We had always heard that KitchenAid was a top of the line oven. Since this oven was purchased, it has not worked correctly. Either the top or the bottom oven will not heat, the igniters on the burners has gone out several times. When we tried to find a repairman, there is not one in available anywhere in our area. We have tried several local repairmen. They replace numerous parts and we have been charged $200 to $300 dollars each time. The website for KitchenAid has been absolutely no help at all. If anyone is in the market for a high-end Oven, DO NOT PURCHASE a KitchenAid. They are absolutely JUNK and cannot be repaired if you live in a Rural area.
Less than a year old KitchenAid stove oven racks falling off on one side. T
Less than a year old KitchenAid stove oven racks falling off on one side. Thanksgiving turkey dinner and grease spilled over caused fire! This is a safety issue, government needs to step in. The company knows these racks are an issue! I had to pick one star - would have picked none if allowed!
My Kitchen Aid stove has been a nightmare. Not quite three years old the to
My Kitchen Aid stove has been a nightmare. Not quite three years old the top has clacked and the glass window in the door has shattered. When I contacted them the first thing they asked if anyone was hurt and was there any damage to my home. When I told them no, that was the end of their concern. The door shattered while my wife was cooking a stake and it made a one big boom! I was told I would have to pay for the repairs. I also purchased a Kitchen Aid microwave and dishwasher at the same time. Now I worry they might fail and cause a fire in my kitchen.
Our new refrigerator like others never made it below 50 degrees in the free
Our new refrigerator like others never made it below 50 degrees in the freezer. That refrigerator was replaced after one week (thankfully) but the new refrigerator has never made more than 12 ice cubes! We called and they replaced the icemaker. Now after one week, since that icemaker also doesnt work, we have called again and scheduled another repair service call. At that time, the operator told us to turn down the temp of the freezer (below the recommended temp) so that it will freeze faster. We will see or we will replace this refrigerator with a different brand. It makes me wonder about the brand new KitchenAid dishwasher and oven we purchased at the same time.
We purchased a new Kitchenaid refrigerator and double oven wall unit when w
We purchased a new Kitchenaid refrigerator and double oven wall unit when we moved into our new home March of 2010. We have had issues with the ice maker/water dispenser not working. The temperature Not staying cold. The veggie tray LID fell off. Now its dead! The repair man did not have an answer, he made many phone calls and theyve decided its the motherboard, which will cost us $500 and a week to get in. Well then it started working, then it died, right now its cooling. The Ice/water in the door was so gross - from water and ice? Theres no way to take it apart to clean. After months of trying to clean the black mold out of it, I finally found a hand held steam pressure cleaner to clean it. I WANT TO SAY THAT I HAVE A 30 YEAR OLD REFRIGERATOR in my garage thats still working. Its NOT a KITCHENAID! Then theres the double ovens, that are self-cleaning thats a joke. When I lock the oven to clean it, it blows a circuit and we have to call someone to fix it. The last time the guy said I wouldnt use it. Its NEVER worked, and that was the reason I bought it. BUT I have to clean the ovens by hand because the advertised self cleaning was just a lie. At this point I would rather buy a refrigerator that I can rely on. I tell everyone, Do not buy Kitchenaid. They are the worst appliances on the market.
We recently bought a kitchen full of appliances and have already had the do
We recently bought a kitchen full of appliances and have already had the double wall ovens replaced (after less than a year) and the ice maker in the refrigerator has NEVER worked properly. Kitchen Aid is a pro at disassociating themselves with resolving the problem. I have now had service on my refrigerator 4 times, replaced the ice maker only to have it still dispensing crushed ice I have neither selected or wanted. This time, they kept me on the phone for over an hour (really) as they passed me from person to person only to schedule service but not tell me that they did. Each time they come out, it will generate yet another visit if they need to order a part. AT WHAT POINT WILL YOU TAKE THIS APPLIANCE OUT OF MY HOUSE! I foolishly purchased the extended warranty for all my appliances - well this only lets the manufacturer off the hook because they push everything off to the extended plan that I paid for even if the problem occurred under the original warranty! What a hoax. LEARN FROM ME AND DO NOT PURCHASE THESE APPLIANCES.
In April 2015 I purchased dishwasher, stove and refrigerator all KitchenAid
In April 2015 I purchased dishwasher, stove and refrigerator all KitchenAid thinking it was the best. Working condition everything is okay. A month ago I was cleaning the appliance when I saw rust under the stainless coating on the refrigerator. Stove and dishwasher are okay. I called the service, they came to see. They charged me $100 for coming. They said it would cost me $1600 to replace all three doors and there was no explanation why this problem occurred. I would like to know if it happen to someone other.
Mergers Fail Consumers - We purchased Kitchenaid and Maytag appliances when
Mergers Fail Consumers - We purchased Kitchenaid and Maytag appliances when we remodeled in 1996. Those originals are now approaching 20 years of excellent service but wearing out. Every one of the new Kitchenaid appliances has proven to be a complete joke. After a little research we are now starting to understand what happened and who is responsible.
Kitchenaid kdrp767rss01 range/oven - Have had the third (expensive) problem
Kitchenaid kdrp767rss01 range/oven - Have had the third (expensive) problem with my KitchenAid combo gas range and electric oven within a year. There are three expensive control boards in the appliance (each $200+). As of today, all three have failed and been replaced over the last 12 months. KitchenAid doesnt seem to know that heat is the arch enemy of electronics and that when you put electronics in a high temperature appliance, you need to take special care to protect them. My next stove will be a wood-burner with no electronics. Maybe not, but it wont be a KitchenAid.
We purchased a KitchenAid (R) 5-Burner Gas Freestanding Double Oven Range 4
We purchased a KitchenAid (R) 5-Burner Gas Freestanding Double Oven Range 4 years ago. Almost from the beginning, we have had problems, particularly with the controls. We have had to replace one, or possibly two (cant remember) of the handles, three times, all at our cost. They simply were stuck and would not turn. However, what is more of concern is that the controls will turn to the on position simply if I brush up against one of them. Oftentimes I will hear the click, click, click that alerts me that the controls have turned on but have not ignited. However, frequently, there is no click; I am just alerted to the fact the stovetop has turned on when I begin to smell gas. This seems to me to be a major safety issue. I have talked to the company, to no avail. They tell me its out of warranty and I would have had to address this issue within the first year. As these things go, I cannot remember when we first experienced the problem. I suspect I probably thought it was just a fluke at first and did not think much about it. But, regardless, I would think KitchenAid would want to assure that no one experiences a major gas leak due to their faulty equipment.
This refrigerator is not even 2 years old and one of the LED lights burned
This refrigerator is not even 2 years old and one of the LED lights burned out. Long story short, technician could not fix it, he said you need a new fridge, say what, for a light bulb??? KitchenAid offers to replace it, oh by the way it will cost you $600.00 because it is out of warranty. I ask KitchenAid if they are for real, $600.00 for a light bulb, are you kidding me. Everything else on the fridge works but the LED lights. Poor design such that the connector pulls off the wires that are buried inside the cabinet and the modern techs do not know how to repair, therefore, need new fridge is the answer. Do not buy this fridge if you want something that lasts. Also do not bother to call KitchenAid customer service, they are no help at all. I bought this fridge, a double oven and a dishwasher, all at the same time. I will never buy KitchenAid again.
After looking at various makes and models of ovens online, we purchased/ord
After looking at various makes and models of ovens online, we purchased/ordered our KitchenAid wall oven (KEBS107) back in August 2012, waiting for over 2 months for the actual delivery of the new oven. Over the next year and a half, we had occasional issues with the oven not heating properly - sometimes it would pre-heat quickly - sometimes it would seem to take a very long time to reach the desired temperature - especially if I was needing to change the temperature during use. After 16 months of use, the thermal fuse had to be replaced. Apparently the oven door has to be closed at ALL times, especially when broiling. Now, after two years of use, the oven is acting up once again and not heating properly. I purchased an oven thermometer to verify this. KitchenAid is going to cover this 2nd repair, even though I was told that my ESP was not currently in effect (which is another frustrating story that I wont go into). I am thinking at this point that there is a major design flaw with this appliance. Having any sort of electronic/module located just over the opening of an appliance that can get very hot was probably not a good idea. If I cant open the door of a hot oven to check on or remove the contents inside, what good is it????? This oven has been nothing but frustrating pretty much since we bought it!
We bought all new appliances for our lake house from the same company we ha
We bought all new appliances for our lake house from the same company we had bought appliances for our primary home (and NO it was not from a big box store but a legitimate appliance company). In 2013 we purchased KitchenAid refrigerator, dishwasher, double oven, range, microwave. The first season we had issues with the freezer draw icing shut and condensationing. Called the company. They came out and made some adjustments. Everything seemed ok. In 2014 we noticed the ice would work periodically, but then just started working. The range and microwave have never kept the correct clock time. Then late summer about a month prior to shutting the house down for the season. The freezer just stopped working.Then wishing 14 days the refrigerator stopped working. Being the end of the season, we emptied the appliance. I have called the company that we had purchased the appliances from (which had went bankrupt and was purchased by another vendor). I have yet to receive a call from the vendor. Know Im stuck on an island and trying to find an appliance company to hopefully repair my 3-year-old refrigerator. Unless the appliance can be repaired reasonably soon and at a fair cost I would never purchase or recommend KitchenAid appliances again.
As one lady from Mount Pleasant, SC reported, we are experiencing the very
As one lady from Mount Pleasant, SC reported, we are experiencing the very same issues. Weve owned our 30 inch slide in gas range for 3 years and when you brush up against it you wont even know until later on when you smell gas that one of the knobs was turned ever so slightly emitting the gas fumes. I contacted KitchenAid Customer Experience and reported this matter and to see if they have come up with a fix or recall. There hasnt been any. With all the news of gas explosions happening to houses across the country, this is definitely a safety issue. Im hoping Consumers Union and/or the Consumer Product Safety Commission can do something before someone else experiences a horrifying event.
Almost four years ago, we bought KitchenAid appliances. From all of them, s
Almost four years ago, we bought KitchenAid appliances. From all of them, stove is not good. Stove looks very beautiful, but after two years, one burner was gone and we had to spent $150 and now the other burner is gone. So according to the price, the quality of the stove is not good at all. Now again I called mechanic and he is asking $150 to repair my stove. Overall I would like to say that my other appliances are good, but stove is not.
We have a KitchenAid Double Wall Oven purchased at Sears in 2001. Just now,
We have a KitchenAid Double Wall Oven purchased at Sears in 2001. Just now, fully out of the ten year warranty. Its model no. YKEBSDB3 and serial no. YK210XXXX.This unit has been nothing but trouble since we got it and we are at the point of replacing it. In Canada, this unit sells for over $3500.00. I never even thought to check consumer reports before we bought because I knew (ha!) that KitchenAid appliances were the top of the line, had an excellent reputation, and felt so lucky that I could financially buy such an excellent set of ovens for the first time in my life. Boy was I ever wrong.I wont go through the litany of issues we have had but they are similar to the rest of the complaints and issues stated previously. We had a Warranty with Sears which has now run out. I have to say the serviceman who does the warranty work for Sears was wonderful and I have no issues with him but, he also disclosed problems with several similar ovens.One easy fix: we have had issues with the door hinges/springs deteriorating and the doors not fully closing, hence the oven not warming. A quick fix is to buy two approximately 1 diameter rare earth magnets and place them on the sides of the door about 3 down from the top so as not to affect the electronic panel. They will keep your door tightly closed.I too, would join in any class action suit against KitchenAid/Whirlpool and will continue to badmouth the company at every opportunity until they had the decency to admit publicly that there are problems with these ovens and offer to repair them free of charge. Thanks for the platform to speak up.
I had my oven in the medium setting to clean, but was not in the kitchen at
I had my oven in the medium setting to clean, but was not in the kitchen at the moment when we heard a very loud noise that sounded like an explosion. Immediately thereafter, shattered glass was falling out everywhere it could come out of. Very frightening moment. Called KichenAid in the morning and explained everything. They will send someone out tomorrow and assess the situation. We just moved into this place six weeks ago. The day we moved here, the freezer was leaking and formed a sheet of ice on the bottom drawer. Here I was offered to buy one year of warranty and paid $320.00 for it. All appliances are KiitchenAid and were installed in September 2011. They are like new. I, of course, have no warranty on these appliances and think this is absolutely crazy that after short time for such expensive appliances, these things happen. I will report on how this explosion will be taken care of tomorrow!
I purchased an oven, built in microwave, downdraft stove, ice machine, dish
I purchased an oven, built in microwave, downdraft stove, ice machine, dishwasher and refrigerator. So far the oven has gone out when I cleaned it. It burned up. I had to threaten a lawsuit to get a repair person to fix it for free. The microwave has missing pieces of the time. It needs a new board. The ice machine is completely dead. My appliances are THREE years old. I have never ever seen such poor quality in my life. The very last time I will ever purchase KA.
Kitchen Aid Range Model KSEG700ESS3. Our oven was purchased in late Sept 20
Kitchen Aid Range Model KSEG700ESS3. Our oven was purchased in late Sept 2019 and 7 weeks later, electric panel is fried. The smell and burning had progressed each time we used the oven. We are lucky this did not catch fire. The service person is saying that the part may have been discontinued. Wondering how Whirlpool corporation is going to rectify this as they do not replace appliances, just fix them under warranty.
I have a brand new Kitchen Aid Conversion Oven/Microwave combo. The way the
I have a brand new Kitchen Aid Conversion Oven/Microwave combo. The way the microwave is designed, you open the door down, like an oven, toward you. Thus, my child opened the microwave, took out some warmed milk, and spilled it on the door as he was getting it out. Some of the milk seeped in between the glass of the door. Apparently, there is no way to clean it! It looks terrible!I called KitchenAid customer service and they told me this a cosmetic issue but a repairman could come and take the door apart for $129 to clean it! Clearly, this is a design flaw! Spills happen all the time with food preparation. The owner should be able to clean it themselves!!! There are no warnings about this in the instruction booklet. How is the consumer supposed to know they cant fully clean the appliance? Why isnt the glass sealed? I want the public to know about the design flaw in the appliance.
Two years ago, we brought 5 items from KitchenAid. Basically, we spent over
Two years ago, we brought 5 items from KitchenAid. Basically, we spent over $10,000.00 and we have nothing but breakdowns. I did not extend our warranty as this would cost us over $800 a year plus I thought. Why buy a warranty as I should be buying quality? Well I was WRONG. First, the Refrigerator had problems, but they were able to fix that (in the first year). Second, the range kept clicking. That took two service trips (first year). Third, cannot remember actually but we had a problem with the double oven. Fourth, the refrigerator was leaking and ruin by built in cupboard as we did not realize the problem straight away (second year), pay just over $200 and had to put one of those metal door plates over the bottom of the cupboard as it was soak so had to cut the bottom off.Fifth and last I hope, press self clean on oven and you guessed it, burnt out the oven. Cost of repair nearly $900. When I spoke to customer service, they told me basically, Tough luck. You should have brought the extended warranty. I am finding out that this is a problem with Whirlpool self clean ovens. But my argument is that this feature does not work so I should not be held responsible for this. Customer Service answer was YOU SHOULD have BROUGHT THE EXTENDED WARRANTY. So beware. If you are thinking that buying KitchenAid is Quality, THINK AGAIN. Will never buy or endorse KitchenAid again unless they step up to the plate and recognize their mistakes. Really, why buy quality if they can only support it with 1 year warranty (thats a red flag)? Because every major kitchen appliance from any brand gives you 1 year warranty. Thank you for reading this. Now you know the pitfalls.
KitchenAid KEBS207SS double wall oven with upper convection - This past sum
KitchenAid KEBS207SS double wall oven with upper convection - This past summer, we had a new custom kitchen installed. It was all new from the ground up and very pricey. Instead of buying the high-end Euro brands for all the appliances, we decided to go with KitchenAid for our microwave, double ovens with convection and dishwasher (we did spring for the expensive German cooktop, which I now regret not using for the ovens too). Our KitchenAid ovens started out great. They both warmed up promptly, the convection worked perfectly and it looked great. On labor day weekend, I used the self-clean feature in the upper oven for the first time. Immediately there was the smell of burnt electrical wiring. Quickly, the family room, living room and hallway were hot and smelled too. We had to leave the room where we were watching TV, opened all the windows and turned on the ceiling fans. About 20 minutes later, there was a loud boom followed by crackling sounds. My husband and I came running in from different parts of the house. At first I didnt see anything strange, but kept hearing the popping sounds. Then, I noticed shattered glass all over the kitchen floor, in our pets food bowls and saw glass in the hallway, the family room and all over the counter tops. But the oven was still chugging away with the fan running, door locked and self-cleaning. As I looked more closely, I noticed that something wasnt right about the window on the upper door. The outer piece was intact, but the inner pane was missing. I tried to shut off the oven but since it was mid-process, it wouldnt stop immediately. I couldnt get the door open. After I began to clean up all the glass (which was scattered in a radius of about 15 feet from the ovens), the fan stopped and the door released. When I opened the door, shards of glass fell from it onto the floor. Not to mention the thousands of shards which had, under great pressure, been blown through the sealed door gaskets and out through the sides and under the bottom into the room.I was absolutely dumbfounded. Ive never seen anything like this before and Ive lived in many places and used dozens of self-cleaning ovens. While cleaning up the glass inside the oven, I got a deep cut on my hand. Later that night, I sent emails to the salesperson from the supply company where Id purchased the oven and other appliances. I thought I was in luck because I had purchased additional insurance on all the new appliances. But no luck. My salesman no longer worked there. My emails were auto-returned. I left voice messages but no one called back even after the holiday weekend. I emailed KitchenAid through their website; they give you no phone numbers. It took days to get a call back from anyone. KitchenAid told me to call the supplier. They told me to call their insurer. The insurance company told me it was still under factory warranty. I was chasing around in circles and still cleaning up bits of glass for more than a week. Finally, I heard back from a second complaint to KitchenAid which sent out a local factory repair to look at the mess. They told me theyd replace the glass. I said no. They wanted to charge me over $100 for the visit and I said no. I told them I wanted a new oven and they said they had no authority to order a new oven. So, I searched online and found literally dozens of similar stories, people with exploding KitchenAid ovens on self-clean or just at a high heat. I called back the KitchenAid customer service person (always ask for a name and number) and was referred to the safety department and insisted on a new oven. When the representative started to give me the runaround, I told her that I had looked up the oven on the internet and found dozens of the same instance. She said in a rude way that they were merely comments on the internet and couldnt be verified. When I said Id be happy to hire an attorney to litigate the case and that the first thing we would do would be to contact as many complaints on the web as we could, she suddenly changed her tune. A minute later, she told me that I would be getting a new oven.I wish I could afford to have just accepted it and then thrown it in the trash and replace it with the same brand as my cooktop. But I cant. My replacement was finally installed two days ago after waiting 4 weeks for the part. Ill never use self-clean again on this oven. And as soon as I can afford to do so, I will purchase another brand - any other brand than KitchenAid. After reading about the dishwasher doors that have been catching on fire, I doubt Ill ever buy the brand (or Whirlpool) again. I promise Ill warn as many people as possible. I dont know why there hasnt been a class action suit against them and why the ovens havent been recalled.
I purchased all new appliances from Lowe’s along with a extended warranty
I purchased all new appliances from Lowe’s along with a extended warranty. My stove around the burners started chipping paint: I called my warranty and they said it was cosmetic! I called KitchenAid and they did have someone come out that replaced the top. He said that the stovetop grate wasn’t tall enough for the stove and it would probably happen again, within no time it started chipping again! I called again but nothing has been done because they replaced it once. My very expensive black stainless stove looks like crap! Model KFGG500EBS2. We spent over 7000 dollars KitchenAid! Fix your stove grate!
A PERFECT machine. I have one in FL and one in NH. FL unit (model number no
A PERFECT machine. I have one in FL and one in NH. FL unit (model number not available now) is plagued with false starts but works well and reasonably quiet. It has received 2 service visits and both times the false, short starts have been judged normal. Strange... BUT it does recover automatically and works very well for 5 years now. My NH unit, model KDFE104DSS0, is a STAR. So quiet that half the time we forget that we turned it on. Love it!
This is Kitchenaid model KEBC247VSS02. The problem is common among ALL kitc
This is Kitchenaid model KEBC247VSS02. The problem is common among ALL kitchenaid wall ovens. When using the self-cleaning mode, the oven apparently overheats resulting in a thermal fuse to blow. The oven shuts down completely, the door is locked and the oven cannot be used. Thanks to Youtube, the repair is relatively simple, although the entire double oven must be removed from the wall to replace the fuse. Appliance repair is a minimum of $200- 250. EVERY time the self-clean is used, the fuse blows. Therefore, self-clean CAN NOT be used. Terrible design and useless self-cleaning.
My KitchenAid Double Oven #KEBS208SSS04 is only two months old. I used the
My KitchenAid Double Oven #KEBS208SSS04 is only two months old. I used the self cleaning feature and within an hour, there was a large pop and the glass exploded. It went everywhere. I contacted KitchenAid twice, each time I could only leave a message. I also tried to email my complaint; however, the email was returned undeliverable. I hope this will help someone looking for a new oven. Please do a lot of research before purchasing.
Purchased over stove microwave 3-4yrs ago. KHMC1857BSSO. The microwave was
Purchased over stove microwave 3-4yrs ago. KHMC1857BSSO. The microwave was rarely used and there is a crack in the plastic seal around the door, KitchenAid refused to fix it even though I have warranty. Now the door wobbles and gets jammed. Still under warranty, called customer service and they will not fix - calling it cosmetic. Do NOT purchase their extended warranty, its a ripoff. Extremely dissatisfied with KitchenAid and their customer service.
Moved into a townhome. Excited to return to KitchenAid products including t
Moved into a townhome. Excited to return to KitchenAid products including the gas range. It took 40 minutes on all burners to boil a single pot of water. I had a technician come out. He pointed out the grates sit too high. He suggested replacing the safety valve. Total cost was $300. It did not make a change. I called a distributor. He reported I cannot replace the grates and it is a faulty design of KitchenAid. If anyone can help I would appreciate it. Model number is KGSS907SSS00. It is a 2006 product. I am worried regarding the self clean over after reviewing your website.
I am very disappointed in the Aqua clean feature on my KitchenAid range. It
I am very disappointed in the Aqua clean feature on my KitchenAid range. It simply does not remove the grease. I should have followed my instinct and not purchased it. I agree the smooth glass top scratches easily also, but I decided not to worry about that. On a positive note, the oven and burners cook nicely.
We purchased this refrigerator, along with an entire line of KitchenAid app
We purchased this refrigerator, along with an entire line of KitchenAid appliances (dishwasher, stove, microwave, even a toaster oven). It has been a disaster since day one. The doors have never aligned correctly (as seen reviewed before) and the ice maker stopped working early on and water ran and ruined my wood floor (as reviewed before). But, the main problem is with the coils in the refrigerator that consistently ice up, allowing no air flow, therefore no cooling (which has been reviewed before). Obviously, this leads to spoiling food, which we have replaced numerous times due to the problem. Now, we keep a thermometer in it at all times, so once we see it start getting warmer, we have to take apart the refrigerator to defrost the ice that has covered the coils. We have had this problem serviced four or five times. Each time replacing various parts... the last time pretty much replacing EVERYTHING INTERNALLY.The service techs admit this is a problem, due to the dual compressor KitchenAid tried to do with this model. Even store salespeople admit it didnt work and has been changed. Well, enough is enough. I want a new refrigerator, not a replacement, not any more service calls. But, I have been told that I need to wait until it fails again, then call customer service again to report the problem. Someone will have to come out again and assess the problem... Should I just leave the rancid food in there for them to take back to KitchenAid with them once they come? Come on KitchenAid... read the file. Its all there in black and white... every single service call. Time to fess up and fix the problem, with a NEW refrigerator.
The Superba Electric self-cleaning oven does not heat up to the appropriate
The Superba Electric self-cleaning oven does not heat up to the appropriate temperature. I live in a condominium and at least two other units are experiencing the same problem.
We purchased all new kitchen appliances last September, 2017. Bought Kitche
We purchased all new kitchen appliances last September, 2017. Bought KitchenAid mainly because my dishwasher just died after 27 years, so we were pleased with its quality. We bought the items in black stainless. The electric stove top is the hardest top I have ever cleaned, I am a little ocd and hate smear marks on my stove top, and also it seems that the only thing to use to get burnt on spots or food off, is an SOS pad, referred to me by the owner of the appliance store. Also the so called Aqua lift for cleaning the oven, even after doing it twice in a row, is a joke! Still had to go in and clean up the grease and burnt on stuff, and then soak up all the water!! Also when turning on the oven, it seems to take forever to heat up to your desired temperature. Very disappointed, and will never buy KitchenAid again!!!
We bought one of the newest KitchenAid ovens on the market about 4 months a
We bought one of the newest KitchenAid ovens on the market about 4 months ago. On Thanksgiving it broke while I was cooking the turkey with 20 hungry people waiting. Mine too said feature not available. After a service call they had to order a whole new panel which is on back order. Its been 3 weeks with no oven and I dont expect the part will be in for Christmas.
I remodeled the kitchen in 2007. Refrigerator, freezer, 2-drawer dishwasher
I remodeled the kitchen in 2007. Refrigerator, freezer, 2-drawer dishwasher and combo micro and oven all broke down in Nov. of 2012. I called service for all appliances to be fixed. Freezer was fixed w/ new motor (service man stated KitchenAid knew of the problem for many years w/ no recall). After 3 months and 2 servicemen from different companies, oven is still not fixed. The parts KitchenAid suggested to these servicemen did not work. KitchenAid again knew of a problem with both ovens and did not recall. After many months without any ovens, I called KitchenAid. I asked for suggestions. All I got from the customer service rep was silence .... and then a sorry. He told me that he could not help in anyway. I spent $3200 on these ovens that only worked for 5 years and I cannot get parts to fix them. I will never purchase a KitchenAid appliance again.
We remodeled our Kitchen and we bought a new oven, microwave, dishwasher, w
We remodeled our Kitchen and we bought a new oven, microwave, dishwasher, warmer all KitchenAid appliances. First time we heated up the oven to 350 degrees, it heated up to over 500 degree and burnt the bottom of the oven. The temperature settings are very off and wrong, everything we cook we have to use set it very low to get it to cook properly. Dishwasher does not clean correctly and it was leaking, they did come in and adjust it. It kind of works now. The Microwave has been repaired twice in the first year, and this model cost $1000. The warmer works fine.I will never buy anything KitchenAid ever again. We have had nothing but 3 years of issues, and the customer service repair guy did not have a clue on how to fix any of these appliances so he just keeps ordering parts and wasting our time for this $1000 microwave. Really disappointed in KitchenAid. They are the worst and most terrible customer service team. They never offered to replace any of the appliances and when we unpacked the microwave it had a ding in the front of it.
It looks great in the wall, but I HATE this oven & wish I could replace
It looks great in the wall, but I HATE this oven & wish I could replace!! It blows a very loud fan any time it is on - and it takes FOREVER to preheat! I mean 30-45 minutes to reach 350. And then blows an hour after you turn it off. No way to shut it off. After reading reviews of shattering glass, I am scared to death to try the self-clean feature! How do they get away with selling us these problem appliances?!
We bought a 29 cu. ft. French Door stainless refrigerator model KFIV29PCMS
We bought a 29 cu. ft. French Door stainless refrigerator model KFIV29PCMS in 2013. We had repairmen out three years in a row. Each time required several visits. The air tower, ice maker evaporator fan, two fresh food evaporators, valves, a compressor, and a UIn were all replaced. We were out of a refrigerator for 18 days one time and over a week this last time. On one visit they sent a repairman out only to say that he couldnt fix it as it is a closed system. Every time its something different. We have had frost on the top left shelves with water leaking into them, water coming out of the ice dispenser, ice building up on the freezer drawers, water on the floor, and it just quit working. Although we had insurance, it only paid $300 for spoiled food. We have lost more than that. It is always so inconvenient to schedule time for them to come, then reschedule when the part finally comes in. I have complained to Good Deals where we bought it. I dont think they should sell appliances with so many problems. I complained to KitchenAid but all they did was take my complaint. Needless to say I have complained to the repair place,Gulf Appliance. My old Sears refrigerator lasted 26 years without even a service call, and it was a fifth of the cost. I cant believe a company cannot do a better job making an appliance. Did they even test them before putting them on the market? Apparently not. I will never buy another KA fridge again. Our microwave, stove, and oven are all ok but I wonder if they too will go out soon.
Installed new 3 weeks ago. Convection microwave vents out the front. There
Installed new 3 weeks ago. Convection microwave vents out the front. There is SO much hot air coming out, that the oven door handle is too hot to touch without a potholder, not to mention how hot it makes the kitchen with all that hot air!! It also shut off twice during the cooking process. Not sure if it overheated or what. Repair person replaced part that will hopefully fix the shutting off issue, but KitchenAid has no solution for the hot oven door handle. They have created a part that redirects the hot air coming out of the regular lower oven that makes the warming drawer handle too hot, but nothing for my situation. Very poor design!!
Purchased a KitchenAide Gas Range model number KGRA806P SS00 in 2006. Two y
Purchased a KitchenAide Gas Range model number KGRA806P SS00 in 2006. Two years later the off pad stopped working, being on a very tight budget we learned to use the timer to turn off the stove thinking that we would be able to afford a new touch panel at a later date. Last year the whole touch pad freaked out when trying to use the self cleaning mode which we had used on several occasions before. The last two years before the oven stopped working all together the convection oven didnt cook evenly. This is the absolutely biggest piece of junk I have ever purchased! About the only thing I think this range is good for is to use it as a boat anchor! KitchenAide/Whirlpool should be ashamed of themselves for continuing to produce such a faulty product. All I can say thank you for is that I didnt replace the panel over and over again like some of these poor folks did.
We own two model number KESA907PSS KitchenAid stove/ranges. We have replace
We own two model number KESA907PSS KitchenAid stove/ranges. We have replaced two control panels due to boilovers on the range - spills or boilovers run down into the electronic control panel and short it out, making the oven features unusable. We were able to turn on the oven, but we would have to turn off our breaker to turn the oven off. KitchenAid would replace the part while under warranty, but they would not pay for the service call. Service calls were provided at over market prices of $90 per call. It was easier just to call an independent. Additionally, the knobs on the front of the stove push in and turn on if you barely bump or lean against them. We have accidentally burned/melted items that were on the burner. This is a huge liability for Kitchen Aid I would think. We try to make sure nothing is ever left on our stove top and we check our stoves before we leave our home for fear that someone may have accidentally leaned against the knobs and turned the stove on. Very scary! I will never purchase a major appliance from KitchenAid again. I have smaller appliances for KitchenAid that I have not had problems with.
Oven door shattered while in self-cleaning cycle. My hardwood floor is now
Oven door shattered while in self-cleaning cycle. My hardwood floor is now burned where the glass fell on the floor. They are coming to fix the oven but now after reading many complaints about this oven, I am not sure fixing it is really an option. KitchenAid should recall these ovens and refund everyones money!
