I purchased my LG refrigerator Lfx31925sw/00 in 2012, paid 2700 bucks for it from Best Buy. After about six months I started to have problems with it. I called LG and they did some repairs on it. It worked for a little while. They had to come back out to do more repairs. This went on several times until the warranty ran out so I had to purchase a second warranty and finally LG sent another company out to work on it. They had several tries at it. Now that warranty is up and still not fixed I try to call customer service. They put me on hold over one hour, they never answered the phone. And to top it off this refrigerator is involved in a class action suit which hasnt helped me. Here it is 2017. This Refrigerator is a Korean company. Must be North Korea. All I can say is DO NOT BUY LG. You will regret it.

We purchased a LG 25 cu ft refrigerator on 11-21-13. Not a small expense, $1400.00, on sale, too. Model LFC25776ST. It lasted less than 2 years. We called the company, and got NO more than an answering machine, leave your message, and well call you back. NOTHING happened. There was NO response from the company. I will NEVER do business with LG again, and am still angry at the lack of concern or even response from the company. LG has shown exactly NO corporate responsibility.

I find the cycles take a long time to run through and the clothes are not always clean. I have had to add extra cleaners to the washer to get large loads clean. When I add borax it doesnt always rinse out and I need to go back and rewash the load. The fact that it takes so long to do one large load is frustrating.

I purchased the LG WT5101HW Wave Series ultra large capacity high efficiency top load washer with LED display, ColdWash technology, 1100 RPM, energy star compliant on January 1, 2011 after spending hours on Consumer Reports looking for the best machine. I purchased the machine from Appliance Connection and even though they encouraged me to purchase the extended warranty, I did not. I now have an EO error that will not go away. I checked on the LG website and the only remedy was to remove the hose and look for blockages and to check the filter. I did check the hose, there was no kinking and no blockage. There is no filter in the drain line, the only filters are in the hot and cold water supply lines which have nothing to do with water draining from the machine. The only way to get the machine to drain is to have the line lower than the tub, which is not feasible because I do not want the dirty water draining on the floor or for that matter, anywhere other than the drain line. When the error occurred, the machine had a load of towels and we had to wring the towels out and remove the water manually by dipping it out with a small bucket. This took a great deal of time and energy. The LG representative told me that I need a service call and the company that performs the maintenance is 1.5 hours from where I live and cannot respond until Friday between 8 and noon. This is very frustrating to have an issue that may or may not be corrected before the weekend because the technician may or may not have the parts. I also checked the company that is to respond to the service call and they have had several negative comments from former customers. I have now read the comments on this site and am apprehensive as to whether I will have a satisfactory outcome. I am also contacting Consumer Reports since I relied on their evaluation of this washer. I also purchased a dryer and I did get a 4-year extended warranty, which I will probably need. I had a Maytag washer that is now being used by my son and his college roommates. I may ask for it back!

On September 6, 2020 we realized that food in freezer was soft and fridge was blowing rather warm air. Based on the instruction we clean the back side of fridge to eliminate dust immediately. No improvement. We unplugged to see if it will reset. No improvement. We tested from the motherboard. No improvement. We contacted LG and was informed us that it is outside of warranty that we will not be covered but approved list of service vendor in area maybe able to help us if they order LG parts directly. No one is willing to come repair using LG parts.

Bought a supposedly top of the line washer dryer LG Tromm set in 2006. Washer broke down, as it was out of warranty, paid for diagnostic repair from company referred by LG and was quoted more than $1000.00, so decided to buy a newer LG washer model only to find out that installers wont install as the newer models stacking kits will not match the older models. LG has a lot of discontinued products, one of them is this WM2277HS. Parts are not even available. So when one breaks down, it is not repairable, and instead of just replacing just one appliance, you have to buy both the washer and dryer even if the other one is not broken, as none of the current models will match with the older appliance, specially the stackable models. Customer service is very poor, no one seems to know anything. So I suppose, LG in a way make their products not last long enough and then will not have parts available, or repairs will cost more than a new machine.

I like many how have already posted immeasurable frustration with their LG Washer. My washer does the error code and runs forever like many other customers. I have not contacted LG yet, but it is clear that I will never buy another LG product. It is sad to spend this much money on a product that causes so many consumers frustration. Just for fun I now time how long it takes to wash a load of clothes, not to mention how much water is used.

I am extremely happy with my LG microwave. I have not had any problems since I bought it 4 years ago and when the day comes that it no longer works, I will be sure to purchase another LG microwave. I have also recommended this microwave to family and friends.

I have several appliances and a television from LG. The dishwasher and the refrigerator motors stopped working within 5 years of purchase. I paid hundreds of dollars to have these appliances repaired and now the refrigerator is making that intermittent grinding noise that it made before. The repair people said they can only come back and evaluate if the noise is constant.LG looks pretty but the quality leaves something to be desired.

Purchased my LG French door refrigerator in 2015. After the first year of owning it, the water lines froze up completely and started freezing the inside of my refrigerator. Service tech sent out to fix. Cost was more than what it should have been to fix a refrigerator that was just a year old. Then year 2 another service call and money spent out of my pocket to fix just to turn around and call them 7 months later. After more money was thrown into the refrigerator it was fixed only for a short time. In 2018, had another service tech come out and he could not tell me what the issue was. Call again, another service tech came out and we were told it was fixed. 2 weeks later I called again because the fridge had stopped Cooling yet again and again we lost most of the food inside. This time we were sent parts and the Tech that came out said it would cost over $1,000 for labor and we didnt have the parts that we truly needed. The service technician somehow broke the back panel of the refrigerator also. This was in July of 2018. The tech left the refrigerator taking apart and in pieces. Over a year later 2 October 2019, the appliance still sits in my house with the parts out of it and I have a non-working refrigerator. I purchased a small used refrigerator to get by until I was financially able to purchase another refrigerator. In 2015, we suffered a house fire which was a total loss so when I redone my kitchen I read reviews and thought I was making an informed purchase. Was I ever wrong!! My LG refrigerator isnt worth a dime and my LG dishwasher has had several issues in which Ive not even bothered to try to get fixed. I have just dealt with these issues myself also I have a LG washer and dryer. Luckily I havent had issues with it yet but I wouldnt be surprised if and when it does happen. With a name brand such as LG you would think they would do more for the customer. I finally spoke with LG again September of 2019, as I had heard they were covering certain aspects of French door refrigerators being fixed in the hopes of getting back my $2,500 refrigerator but still nothing has been done. I would steer clear of LG appliances in general. But more importantly I would make sure I stayed away from any LG refrigerators as they do not stand behind their product. This was the first time I had purchased so many appliances at once and lesson learned the hard way!

I ordered a Part for my stove hood (lsvc302st) in April. It is now June and theyre telling me the part is on backorder till the end of the month. Every time I call the parts on backorder for longer. Play it safe and do not buy Any LG products. Its new and shouldnt have broke this soon. I dont use it a lot.

In less than two years it failed after a power outage. We replaced the tiny fuse, deliberately hidden to make repair very difficult, and installed surge protection. A year later, it no longer cools properly, either in fridge or freezer sections, underscored by its inability to make ice. It is very sad since the design itself is good... but the electrical and technical components are not worth it. Buying a new fridge this week, it will NOT be an LG. We used to have an LG microwave oven as well, it was truly odd. The child protective device prohibited basic usage by adults. We also replaced it with another brand.

Had this product for under 5 years. Most appliances I expect to last 8 to 10 years. Anyways, first very minor complaint - all the letters for buttons completely wore off. I wasnt touching them really...they just wore off so now its hard to tell what buttons are what...there is nothing next to them. Im a mom of 3 super-active kids and laundry is done all the time in my house. One day I started to smell a burning smell. It worried me so I contacted a repairman. He said he has problems with dryers not WASHERS. So he tried to recreate it by running several loads...felt stupid - He never smelt it again, but gave me his card and said call if it happens again. So it did a day later. he came back out. Opened up the top and saw nothing near the mechanical piece at the end of the washer. Smelled nothing after several loads. He said, Well make your loads smaller and of the same weight, That way there is nothing off balance. He assured me that if there was a problem the circuit would break if it got too hot. Well I threw a load in and went upstairs talking to my son. I came down and there were smoke fumes everywhere spurting out from the drum of the washing machine. Had I not come down and stopped it -- my house would have burnt down. I unplugged the machine quickly, opened all doors on a frigid winter day, and brought a fan to get fumes out of our house. Every person even the repair man and the guy at Lowes when I was looking at new washers said he had NEVER heard of a washing machine catch on fire. But from what I have read online its a common occurrence for the drums of washing machines on HE washers to get out of balance and cause fires because they spin so fast...WHY ARE THEY NOT FIXING THIS PROBLEM!!! We could have been killed by this.

Our LG washing machine is terrible. It constantly gives a UE message even though the machine is level and we have done all the tricks that others have suggested. It is currently taking over 3 hours to do a 35 minute load. You cant leave the house for fear that your clothes will be sitting in a pool of water. It is the worst machine ever. I will never buy another LG product because of it.

To whom it may concern, I am very disappoint of your service for my refrigerator. My refrigerator is not cooling since 05/20/2019. The technician came out 5 times and fixed for 3 times. The last fixing was last for a week and it was not cooling on July 4 of 2019. I had 18 people in my home on that day and we had to trash a lot of food. There is another technician comes out tomorrow to take a look at my refrigerator, I have 2 young children who need food and milk. This is very frustrated for them because they keep asking when my refrigerator is fixed so they can have some food as before. When I talked to customer service she said that 3 times are the last chance if it does not work, they will replace or refund me money so I can have a new refrigerator. This is not true because LG still wants to come out and look at it again. The schedule is really taking so long (7 days or 10 days ahead). Another customer service told me that the policy is fixing from 1-2 weeks. However, it is almost 2 months for this. Therefore, this is also a problem and I dont know what is your policy. You can just keep doing this and do not care about the customer as for how long this has been going on. I can tell you that we will not buy any LG product in the future because of your service likes this. I have told my co-works, friends and my relatives regarding of your service.

The knobs were broken. Originally, I thought it was just my stove. I have since found out that this is an enormous problem for LG. I returned home over Thanksgiving to smell gas. My elderly mother had made some tea while I was at the store. She was visiting for the holiday and was unfamiliar with the stove. She thought she had turned it off, but because the knobs were spinning on the posts, the stove only appeared to be off. It was in fact filling the room with gas. While I was opening the windows, my mother was apologizing while rushing to the stove to turn it off in her embarrassment. Knowing what was about to happen, I lurched across the room and grabbed her hand before she reached the stove.Of course, if she had turned the knob at that time, it would have passed the ignition point and exploded the gas that was filling the room. Instead, I left the gas on at its lowest setting while opening all the doors and windows. 10 minutes later, when I aired the kitchen, I crouched down and turned off the stove. I wrote LG six weeks ago and they have not responded. I think many people would do what my mother nearly did and exploded their house. This product is deadly. It is just a matter of time before it kills people. LG needs to proactively seek out every stove with this defect and fix it or recall the product.

I would give my LG dryer a zero! I have had my LG washer/dryer for about 5 years now and the dryer drum has cracked. This is crazy. These appliances should last at least 10 to 15 years! I paid over $2200.00 for the pair and I would expect it to last longer! LG should do a recall on these units and replace the dryers stainless steel drum! I will never buy another LG product again! People, you are crazy if you would ever consider buying an LG product. They are junk! Im not happy!

When I first got my range it was giving me problems. I contacted LG. They sent out 2 engineers and a repair specialist. It was a loose wire. Now, I have oven switch issues. They cant come fix it. I am very disappointed.

This is the WORST washing machine ever. Not only does it not clean the clothes but the balance issues are enough to drive you crazy. If Im not standing over the machine it can take hours for a load to complete as its constantly off balance. Never again would I purchase anything from this company. Their customer service doesnt exist when they cant admit theyve produced a flawed product and do something about it.

Our french door refrigerator stopped working after 2 years and will need a new compressor. It sounds like LG started using a higher efficiency compressor a few years back that hasnt held up well. The replacement part is on order and we will be without a fridge for at least 1 week or longer. In the past, we have purchased much less expensive brands and never had this type of problem. Although the compressor is still under warranty, we are being told that we will be responsible for the hourly service charges. My advice is to avoid LG refrigerators - we will in the future. I have to believe that there are more dependable models, particularly at this price.

We looked for a stainless steel refrigerator. We compared all brands at our local Home Depot. The lg was the best priced for the value. The space was used to maximum capacity with shelving and actual functional drawers that can be configured to meet your needs.

I bought an LG washing machine two years ago, and if I could afford to buy another washing machine I would throw the LG Washing Machine out the window SMELL and all. After about one month I began to notice a sour smell on my clothes. I have since tried every detergent, odor repellents, old world remedies (i.e. ammonia, vinegar, etc) and nothing, nothing works. Before I bought the LG I had my Kenmore for 20 years with no smell. If there is a recall on this product I would like to be part of it.

I am completely shocked at the lack of accountability LG is demonstrating in our failed refrigerator compressor. We bought this refrigerator from Home Depot three years ago and the compressor failed in June of this year. When I called LG (who documents that they warranty their compressors for 10 years!), they directed me to their rip-off extended warranty department who charged me $450.00 for an extended warranty. After the service person came out and let them know it was the compressor, they said the parts are unavailable and they canceled my warranty without my permission, refunding my credit card MINUS $100.00 for the service person who diagnosed the problem!The contract of the warranty states they cannot cancel my warranty unless they give me 30 days notice in writing. After all of this happened I did some research online and it appears that our refrigerator is a lemon and LG is taking no responsibility for selling thousands of crappy appliances. We have spent hours on hold and hours talking to customer service people at LG who have no authority to do anything to help us. I am so disillusioned with this company and will stick to GE for any future appliance purchases. Hopefully this review will save someone else the frustration of dealing with LG.

I have had this washing machine about a year and noticed that the blanket’s come out as dirty as they go in. The clothes don’t get clean. I haven’t had it break at all but the quality of the washing is so bad I am going to try and sell this one and buy a front load. I have to take my clothes to the laundromat to make sure they get clean!!!! Why did I bother with this piece of junk? I would leave no stars if that was allowed. They should recall all of these and give us our money back. I will NEVER buy a top load again. They just don’t clean like my old front load that lasted about 10 years before I had to replace it and I had to pick a piece of junk. Anyone want a used washer? Sell it to you cheap!

Stainless LG Dishwasher Model: LDF7774S - Stopped working suddenly this morning, made a funny noise when I turned it on. After reviewing the whole Manual, it still not working. I just called LG. They tried and failed with the diagnostic test. Since I bought it June 6, 2014 not in warranty. Paid $249 for service. Lets see what happened. I am very disappointed. The old dishwasher that came with the apartment worked for 25 years. I replaced it because I just renovated the kitchen.

LRE 3203 ST stainless steel electric range smooth top convection - This electric range is a Junk. Dont ever buy any LG appliances, same issue with the LG refrigerator and dishwasher. In 2012 just before Thanksgiving I purchased new appliances because I wanted all stainless steel thinking that these high-end all computerized LG appliances will serve me and my family at least for 5 years. Unfortunately I went with LG!! Big mistake!!!!! The worst appliances you could ever buy!!!The stove basically started having issues after 2 years. The burners stopped working, replaced the control panel, didnt work!!! We replaced the cooking element, didnt work. Called the customer service, they told me that this stove is too old and basically I have to pay for a technician to come out who is going to tell me what is wrong with the stove and pay for everything! Junk, junk, junk!!! Thank you LG, Thanksgiving is just around the corner. My 3rd cooking element stopped heating Tuesday this week. I have to buy a new stove now. LG customer service is not helpful, dont even bother to call!

Worst and Cheating Service from LG. Issue Started from Deepavali. I had complained regarding TV service before 40 to 50 days but still, the status is the same.My TV Model No. LG-LED/42LA6620 got a problem as the TV was not turning ON, regarding this I had complained and an executive told that they will come and diagnose the issue. After couple of days, he came and saw that there is a problem in it and told he will return in a couple of days and went. But later he did not return at all. He did not even receive our calls and we were in search of help, but nothing happened. Later I called to customer care and you people told that it will be done on chargeable basis. Even visiting charges should be beared by the customer. I agreed for that and requested for the executive at my place. And you people struggled a lot to arrange a person to my place but you people failed to do that.But we are the person who is suffering and ultimately our situation is like Wait or Go and as we got an expensive TV from you and fortunately or unfortunately I have got all LG brands in my house (TV, FRIDGE, WASHING MACHINE etc.,) and I am a promoter for LG product. But now am just afraid that how about future of the products I got. How the support and services for these products, am panicked. And after struggling a lot we didnt get any help from LG but we at the receiver end have to get our TV repaired and took that TV personally and went to the other city that is Hospet from Gangavathi for getting it serviced. After submitting that TV they told that it has to be diagnose and it will take a couple of days and we left our TV there and returned. After couple of days, they told that there is a motherboard issue and it will charge you around 7k to 9k.I told them to go ahead and service it. I want the TV to be Fixed. But trust me I have doubt on those technicians over there, I am having an impression that I am in safe hands or someone trying to loot us. But still, I told them to go ahead and service it. Later after a couple of days, I get a call saying that it will take a month to replace it. I told, Okay. Fix it as soon as possible. And later I get one more story that, We need bill sir as this motherboard is not available as of now, if you provide bill then we will look for depreciation and you can go for another model. Now am really frustrated and just cant control myself for simple issue, I am okay with taking TV personally to the service center, I am okay with replacing a motherboard, I am okay with money, I am okay with time. Now its a new phase. They are asking me to go for depreciation.But I managed my self to get the bill and submitted to them but until today am in the same situation and TV is in the same condition. Today 23/12/2017 morning when I called to the customer care, I get these type of responses ie., Sir you need to visit the dealer where you have submitted your TV, and, We cant help you in this, what the hell is this response from LG customer care, I made him realise that he is working for LG then he told that he will arrange call back. Later I called once again and narrated all the story to that lady, she told she will arrange a call back. Thank God that I got a call from LG but now they started with new story which clearly shows that they are cheating openly to the people.When I called in the morning and asked regarding the status of my TV, LG customer care people they told part is not available so it will take some more time. But after an hour I get a call saying that sir your LCD has problem as we are testing on your TV but there is problem in display. Now here we can see clearly, that from main office they are saying part is pending, and from Hospet dealer they are telling that, Sir motherboard we received and testing on it but there is a problem in LCD and it will be fixed with a charge of Rs: 24,000/- extra. If they tell us that its going to cost you more in which we can go for other options by dropping the idea of getting this tv repaired.This is so cheap activity done by you people to grab money or to drop the issue. If you people really need money/dont want to support then try to get it by earning with trust but not by cheating the innocent people, its our hard-earned money we spend on buy expensive gadgets by trusting giant companies. Now I am requesting you again to the experienced/some qualified engineer to look into the issue and solve it. Really LG is stepping back from giving services. Its really gonna affect the brand. I was promoter for the company but you people are making me to go for worst condition... If this is condition for few more customers then soon it is gonna be in helpless situation. I dont know what kind of engineers LG is hiring not capable to repair a simple issue then what for they hire a so-called qualified developers.

Where do I start. I have the top loading, no agitator, wave force. It uses too much electricity figuring out load weight. It doesnt clean the clothes well. The bleach dispenser has ruined many towels. If I interrupt a cycle to add an item (during that time the machine allows you), it screws up the machine on how much water to add so it fills the tank completely full. Contacting the company is a joke. The repairman tells me everythings normal (hes probably in a hurry to go to the next complaint of LG washers. The feature I have allows me to put my phone up to it so LG can hear the beeps and tones for a diagnose - DOESNT WORK (hence the repairman). I extended my warranty to three years. Problem with that is when they tell you nothing is wrong, your warranty is useless. Im sorry for anyone who buys LG! I hope you see the negative reviews and run the other way.

There is water leakage from the last compartment of the bottom freezer and later forms ice. Due to this, proper closing of the freezer compartment is not possible.

I like that refrigerator was stainless steel. I really like the LG brand. I chose to purchase it because it is a great brand and Ive had a great past experience with them. It is very reliable and I like the way that it looks and operates. There is NOTHING I dont like about it. I trust the LG BRAND.

We purchased our LG Refrigerator on 04/25/2017 and we were excited to have the French doors, added space and the two freezer doors. Our previous refrigerator (GE) is still running strong and is well over 10 years old and has had no problems. Less than 3 years of owning our LG, the freezer can no longer reach 32 degrees and the temperature in the refrigerator is 40+ and the ice maker no longer makes ice. It’s disappointing that a refrigerator less than three years old, cost $2,000 and conveniently just recently became too old for warranty coverage is now breaking down. We are currently looking at repair options and have heard it’s likely the compressor and that fix could cost $1000. We will see. I am happy though that we are fortunate to still have our GE refrigerator running strong. Disappointed in the quality and durability of our LG refrigerator. I expected more.

After reading numerous positive consumer reports over a year ago, we bought a front loader LG washing machine. I believe the reviews were all a hoax as this washing machine is garbage. As many other reviews state, the clothes come out smelly and not cleaned. It takes 3 hours to do a load of laundry as I have to keep re-doing the cycle and adding extra rinses to get the suds out - and I use the smallest amount possible of the detergent. DO NOT BUY THIS MACHINE.

Purchased refrigerator 3/6/17; currently on my 3rd compressor. Because of frequent compressor failure, sent certified letter to Huntsville, ALA President of LG Electronics USA 11/8/19 and again 12/27/19. Received Returned Receipt back both times, however, have never heard from anyone at LG. Replacing a failed compressor with the same type of compressor time and time again has proven to be very poor strategy, not to mention the inconvenience to your customer during the replacement phase. Loved LG; have 5 LG products in my home. Extremely disappointed with customer service.

I bought an LG door in a door refrigerator February 2015. Within a few months the compressor broke. I called LG and they refused to fix it. After numerous calls and getting the credit card company involved, who rescinded my payment, they replaced the compressor. One month later, the compressor broke again. Mind you this is happening in the middle of summer. First they couldnt get the part then they couldnt get a technician. After a couple of months and $500.00 worth of lost food (which was never paid for), they replaced the compressor. Now, suddenly, the ice maker is not working. They are refusing to pay for it and it will cost me $371.00 to replace. I called LG Customer Service and there were lies galore... Like, We will check on this and call you in an hour, we will call you at the end of business, we will call you in 48 hours... All not true. This refrigerator is poor quality at a high price. It should have been removed and replaced with the first compressor breakdown. Additionally, I also bought an LG Washing Machine. All worked well until the washboard bolts that hold this piece at the bottom of the machine gave way and during a very fast spin, spun out of control, hit the washer cover, which opened and out flew the piece. They did fix this after a lot of screaming and yelling. I would not trust their products. There are many others on the market that are manufactured with quality in mind.

The features that I like about the refrigerator is the finish, the size, the overall design, it also has large storage drawers and also has a large freezer to make it easy to organize your frozen foods. I would like to see a more variety of colors and finishes and more unique and innovative features that no other brand has and app to control the temperature of your refrigerator and a ice and water dispenser that can be controlled by an app as well. I choose the LG brand because the brand has been around for a long time. They are a high quality brand. They make a variety of durable and unique products. Their products have a unique and stylish design and are easy to use and lasts a long time.

LG wave force knots up laundry all the time. Constantly runs rinse/spin to balance load, wastes water & knots entire loads of laundry.

I like that the features are easy to use. The refrigerator helps a lot. It does more than my last one did and is more stable. My whole family loves it and I dont know why I would do if I had the old one still til this day. All features are great and it was within my budget and we really needed it. The last one is just so old and is about to finally break on us but this one isnt and we will have it for at least 6 years. The LG brand is the best refrigerator. I also like Samsung but LG is more popular and has the better reviews and the most likes so I see why people recommend it and Im glad I got it for the family. It was the best decision I ever made for a the best price I could ever get it oils really awesome in my house.

This washer is supposed to be top of the line material! I have owned it for less than 2 1/2 years and it has been nothing but trouble for 2 years!!! First, I was told that my water pressure was too low for it. So, I had someone work on my well pump to increase my pressure. Not the cure for my problem! Second, I was told it wasnt level. I had it leveled and checked several times. Still the same issues. Third, I was told that my Gain laundry detergent (which I have used my entire adult life) was the problem. Keep in mind, it has HE on the label. Indicating it is for High Efficiency washers. So, I changed detergents. Still not cured??? I have called LG company trying to do the Smart Diagnosis for it. I was put on hold for over an hour, 2 different times! I have to check on my laundry at least 3 times or more for every load. It will pause and throw error IE, UE, or uE with every load!!! My clothes DO NOT get clean! It takes at least 2 hours to do 1 load! Sometimes, it takes ALL day to do 1 load! I am fed up! I am tossing this hunk of junk out and buying a standard old style washer! I want knobs to turn and an agitator that turns and cleans my clothes!

LG LMX 25981st - When opening left door of 4-door French style would hear a loud pop. Then noticed during this pop the display panel would flash on and off. Finally popping stopped. Now no water, no ice or water filling, no display lights on front. Refridge is cool and freezer freezes but no controls. Trying to find if others have had this problem.

I purchased LG double door refrigerator in October 19. Within one month I noticed plastic body of door depressed from one place. I complained to LG try to explain them the body cannot be depressed within one month unless there is some manufacturing defect or weakness in that part. LG is asking me to pay for the part which got depressed within month. What quality LG boast for.

Updated on 5/17/2021: My previous review (Feb 2021) stated 3 repairs within 3 years. My gas oven (LRG 3193ST) will not maintain temperature. Taking 90-100 minutes to cook a pie (45 mins). We had a new oven replaced by Best Buy within 1 month of purchase (August purchase, November install 2017) because the display would not work when installed. We have had the ignitor replaced 2 times in the last 2 years (July 2020, Feb 2021) at our expense because they stated our warranty was expired when contacted first time.I received a call after my previous review (2/2021). The gentleman stated he would work with us either on replace or money back. But when I stated it was currently working due to repair the previous week, I was told he was unable to help us. The oven no longer maintains heat AGAIN only 3 months after repair. I tried to contact LG via phone and a recording state they were overwhelmed with calls to try again at another time. I tried a private message with no response. I AM A FRUSTRATED AND UNHAPPY CUSTOMER.Original review: We purchased a complete LG kitchen package August 2017. They were installed in November 2017 when kitchen was finished being remodeled. When turning on the oven the burners would work, but oven would not turn on. They stated it was the circuit board and a brand new oven was brought in and installed. In July 2020 the oven would not maintain temperature, at times not even turning on. Since it was not covered under warranty, we called a repair company to come in.They replaced the igniter. Starting in January we had the issue again. The oven would get up to heat then turn off leaving food completely uncooked. It would occasionally heat up and maintain the temperature but became so unreliable we rarely used it. Yesterday, February 2, I tried to cook dinner, the oven went up to temperature and then cooled down immediately. I turned off and tried again, the oven refused to heat at all. We now have another repair service call. It is getting expensive and the oven is so unreliable that I would not recommend an LG gas stove/oven.

LG20770ST french door 19.7 30 refrigerator - Less than 2 years old, a flimsy 1.5 inch spring on left door flap broke. Fortunately bought 5-year ext. warr. at R.C. Willey. Submitted claim on Willey site on 7/21/14, but had to call after 1 week. Service co. had 3 parts on backorder from LG with no ETA. (3 parts for a tiny spring? I sent them pics with claim). After 2 wks called Willey ext warr dept. They are very nice and helpful. They contacted LG, found the part irreplaceable (DO NOT BUY THIS FRIDGE) and Willey is replacing the refrigerator with the same model. This is the only one I found that fits in my tiny area. I have to buy a new warranty ($129 for 5 years), but worth it as the replacement may have the same problem and I may find myself in the same situation a couple years from now. Another problem with this fridge is there is no sensor on the ice maker for when the freezer drawer is open, and if you have bad timing the ice maker releases the ice even though the drawer is pulled out. Results are you are digging the ice from below the drawer. Who designed this thing? Long story short, save yourself a lot of trouble and buy a different brand.

Purchased a Flat top Range and received it TODAY. Oven works, no instructions for menu settings, cooktop doesnt work, called appliance store and they instructed me to call LG. LG says 2 1/2 weeks for a technician to come out. Have to wait 2 weeks for them to tell me my new $2000 stove is junk and I got to get it swapped out. Then Ill have to wait a week for that one and around we go. Should have stuck with my gut and went with a reputable appliance manufacturer not a ** cell phone maker. Who knew that making cell phones is easier than a stove.

Had microwave installed. All went well until we tried to plug it in. The power cord is about a foot shorter than the old microwave and would not reach the outlet. Called LG, customer service, and they had no solution. They even told me told me to not use an extension cord. So now what LG?

Our $ 2400 LG French door refrigerator and freezer was delivered on Feb 1, 2011. It died on 12/14/11. Its been 27 days since our ice maker stopped, then the freezer, then the refrigerator. Lost hundreds of $ worth of food and medicine. Customer service with the repair co. is a joke. Every day its a different reason why they cant get to us. LG is waiting for them to call or they are waiting for LG to OK the extended warranty. And we even have two service contracts, one with Home Depot and one with LG. I guess we are just at their mercy and have to wait.

Dont do it!!! Do not invest in a LG Front Loader Washing Machine!! It is the worst washing machine, the most I have ever paid for a washing machine I have ever owned. Here you go: 1) There is a terribly designed trap door at the bottom left where you are supposed to a) clean your filter and b) drain your tub out if pump breaks or any other problem with water remaining in tub. Well, if the tub gets full of water and doesnt drain out, the tube doesnt work and you open the lint cleaner and water goes all over your floor. It is horrible. I really hate this washing machine. Now it is 2 years old and the WATER PUMP had to be changed out. OMG, what a disaster of an investment. Please listen to me: DO NOT WASTE YOUR MONEY ON THIS WASHING MACHINE.

Bought a stainless steel side by side refrigerator yesterday. It was delivered today. When I bought it, the sales person did not tell me the sides were gray. I thought it would be black with the s/s front. I was not present when they brought it to my house, my husband was. I had also bought a LG s/s electric stove. It is black with the s/s front. The fridge does not match because of the light gray sides. To return the stove even though it had been in my house for 4 hours cost me 157.00 in restocking fees. I ended up buying a Kenmore s/s with black sides. I think LG has gone wrong with having their refrigerators only with Light gray sides. Its suppose to be the latest thing. Its ugly!!!

LG refrigerator compressor out & Home Depot protection plan - I’ve only had my LG refrigerator model#LFXC24726D FOR ABOUT 20 MONTHS. I was not expecting this to happen so soon. Luckily I have the Home Depot protection plan so it shouldn’t cost me anything out of pocket. But their service tech only comes through my area once a week and of course that was yesterday. They’re supposed to be finding someone else but have 48 hours to respond to me. I’m afraid it will be a week before anyone even comes out. It’s just extremely inconvenient to not have a refrigerator when you have teen boys and a family to feed. I’m already nervous about this happening again due to previous reviews of these LG refrigerators. We’ll see what happens.

Purchased thru JC Penney Sept 2017 and bought extended warranty. Freezer began accumulating snowy frost and gaskets molding around French doors. Contacted LG and service thru A&E quickly arranged. Took 3 visits due to wrong parts shipped but I was pleased and wrote positive review. Then after a couple of days, same snow reappeared and freezer drawer stuck. A&E came again after hours (did not go thru LG--I had his cell and called) and heated drawer to unstick. By 11 pm same day, drawer stuck again. Called LG, scheduled another call. This time man said middle hinge piece between doors needed replacing so ordered, waited, another call to install. Same problem recurred. Called LG in tears, asked about replacement or lemon policy and was told LG needed details from repairman so I waited over a week, heard nothing, called LG again and there was nothing to indicate that LG was supposed to do anything so I had wasted another week and 1/2. I was EXTREMELY upset and LG agreed to send a repairman from another company so a man from Keiser came and said the entire freezer drawer (not the inside but the whole thing) was out of alignment or something and he adjusted. It has been a couple of weeks and so far so good. We have LG washer and dryer set and were very happy with the quality which is why we purchased the refridge but dealing with LG, trying to understand the heavy accented folks on the phone, not following thru, making me feel desperate AND the mere fact that the fridge had such issues after less than 2 years has completely shaken the confidence I once felt.

I have the stackable. It cleans like any other and of course, no agitator. I have have the front load washer & dryer (top and bottom mount) for about four years and have not had any issues. I am not a fan of the less water it uses, but so far I believe it cleans nicely. It plays a tune when you turn it on and when the cycle ends. They have a much nicer appearance than the top loaders.

We just bought this machine 2 years ago and it cost us almost $2K. Recently, it has been nothing but a headache. Keeps giving us an error message. After calling LG over & over, all we are told is to run washer cleaner through it, which weve done a million times. Still not working. LG finally said theyd contact an appliance repair and send out a rep (at a cost of at least $280 to us...thanks, LG!) and gave us a date and time window. No one showed. LG never set it up. Im beyond unhappy. I will NEVER, EVER, EVER buy another LG product. Their customer service is absolutely horrible and their slogan of Lifes Good is a JOKE. Life is only good if you do NOT own any LG products!!! Please, for the love of all things, just DONT buy LG.

Within a few months of purchasing a top of the line LG French Door refrigerator, the unit began icing up. After multiple repair calls, and replacement of various parts, the situation only got worse. Ive purchased many top of the line brands over time - never have I experienced such a poorly made product. After five years of trying to get the LG fridge to work, we had to finally give up. If youre looking for a good fridge, start with KitchenAid or Whirlpool. Walk past LG and keep on walking. Weve talked to others and have heard similar complaints. The L in LG is for Lemon.

When we built our house in 2006, I specifically requested LG appliances. This was a huge mistake. Within 2 1/2 years, the dishwasher quit working. I went to LGs site and found a repairman. He proceeded to tell me that the motor had burned out and it would be over $300 to repair. LG said that since it was a 2-year warranty, they could not help me. Last year, the temperature control on my range went out. The temp would be set for 350 and within a few minutes, the entire kitchen was filled with smoke because it had scorched everything in the oven. Needless to say, I didnt even bother with a repairman. I simply replaced the stove. At about the same time, the icemaker in the French door refrigerator quit working. After googling troubleshooting recommendations, it would appear that this is defective as well. It would be over $200 to repair but I believe it was mentioned that it would fail again soon so there wasnt any point in replacing it. That leaves the over the range microwave. So far, it is the only thing that hasnt screwed up. I will never purchase nor recommend purchasing another LG appliance.

We were building a new house and when we were asking around for recommendations on refrigerators, LG was the brand people were recommending. We did have a washer and dryer that was LG, and we had a good experience with those. The refrigerator came with a counter depth feature. We had an awkward space we had to fit it into and I liked that it fit there and I havent had to worry about it. I had to make two warranty claims and both times, it was pretty easy to go through that process. I appreciated the service people that came and worked on the appliances cause they were professional and did a good job. I also didnt have to wait a super long time for somebody to come and help out. I would recommend LG.

LG 7600 top loader does not have the capacity to really get clothes clean. As it drains it leaves a scum which gets left on clothes. In my 45 years I have never had such a poor performing machine. My husbands jeans were dirty and mucky from working out doors. I ran it on the best setting I could find. I took them out and put them in the dryer. There was so much sand and dirt in the filter and the bottom of the dryer. I knew the washer had not even came close to getting them clean. Because it has no agitator, the clothes are only bathed in water so really dirty ones dont come clean. Oh how I wish I had my money back on this machine.

I bought an LG refrigerator 2 years ago for ~$3,000. Model LFX31945ST. This week it went out. Luckily I bought an extended warranty and called for repair. In speaking to the manufacturers technicians the ice and air circulation fans go out all the time and have to be replaced. So the technician that was ordered by my extended warranty claim came out and did not replace the fan (did not have the part) even though the error code that diagnoses the problem was clear to them. They cannot get the part a week to 10 days from now. So my food is spoiled (have a $250 food spoilage coverage) which will replace about 10-25% of the spoiled food and I will have waited 2 weeks without a refrigerator because even though they know this part is likely to go bad -no technician carries it. I will not buy another LG product but I made the mistake of buying an LG washer and dryer and I probably wont have long to wait until they go bad also.

My experience was pleasant and effortless. It had an ice-making machine in the door and kept my food cold correctly. My food was never too warm. It worked and kept my food cold, its pretty simple. I would include more space, especially for bigger freezer storage. If it had room for bigger items that would be an improvement as well. It was included with the house we lived at. It met our initial expectations. Since I got it for free my expectations were pretty low. Its a refrigerator, if it keeps my food cold and works properly, Im happy.

I remodeled my kitchen in 2011 and installed a LG gas range (model LRG3093ST). My range is right at 2 years old. For the last 6 months, the knobs have been splitting and spinning on the posts so that they do not turn the gas totally off. At first I smelled gas and could not figure out what was wrong until one split and lost a chunk of plastic to the point that turning it did not turn the flame off at all. I wrapped wire tightly around the posts to limp along, but now all are broken to the point none will turn on or off the gas. When I contacted LG, I was told they were out of warranty and I would be responsible for the purchase of the knobs. I told MCM Electronics, which they referred me to, that I would buy more knobs if they are better quality - not plastic. However, they are only authorized to sell original (defective) parts and they referred me to contact LG directly. After reading these reviews, how does LG get away with continuing to provide defective parts of any kind that are dangerous? If this were a car, the units would be recalled or new replacement parts would have to be upgraded. Leaking gas and fires can kill as well as car accidents. I will certainly do better research before purchasing any appliance again in the future - I am sure it will not be LG.

I paid 1,400 dollars for a side by side #LSXS26366S and it’s not even 2yrs old. And stopped working. Researching found a class action lawsuit about their faulty Linear compressors. Major fault, unreliable.

LG refrigerator model #LRBN-2051. Plastic parts breaking - door bins 3, handle and 2 rails. I feel the plastic is cheap and to build a solid refrigerator that is supposed to last longer than 2 to 5 years, this should not have happened. I would never buy another LG product.

I bought a dryer in spring of 2020 and since then I have bought probably 10 replacement lint traps because clothes get caught on the traps and breaks them then it gets clogged with Lint and we have to take a vacuum and suck all the lint out because we get a D80 or D90 code and the clothes dont dry. I am gonna have to buy a new dryer because of this problem. I definitely dont recommend it.

Purchased (4) LG appliances from Lowes. The dishwasher, model LDF7774BD has poorly designed racks... glasses and dishes fall over or roll around when you open and close the unit when adding additional dishes until it is full enough to run. The rack design is the big negative, will not hold as many dishes as our old one. We really did read the owners manual and watched the online videos which are not much help. Called LG customer NO Service and imagine they said they have never heard this complaint before... ha! DONT BUY LG DISHWASHERS EVER!! We will be returning the dishwasher to Lowes.

In 2008 we bought an LG range. On the first cleaning, soot went into the oven door window. The same thing happened with the replacement range. LG then gave us a better range at no additional charge with the understanding that we could make no further claims. We havent, but the third range had the same problem. Additionally, the whole back of the range moves when you try to turn something on. Now theres a crack there caused by the mere force of turning on a burner. Those burners take a long time to do small kitchen tasks like boil water. I bought an electric kettle for that. The range takes a full 10 minutes to get to 420. This is an extremely disappointing product.

We got an LGLMX25964ST/02 refrigerator 7.5 years ago. Last week water started leaking from the ice dispenser door. Two days after that my wife called to say that all the food in the freezer part had defrosted. When I got home I pulled the fridge away from the wall and checked the fan and compressor, they seemed to be running fine. I called LG and I was told the fridge is out of warranty and diagnostic would be $185 plus parts and labor! I am still trying to figure out what to do, fix the 7 year old one or buy a new one, from what Ive been reading its not going to be an LG. I have a 26 year old Amana refrigerator at my rental still going strong.

I bought all new appliances for my kitchen... all LG. Love everything but the dishwasher! I never thought I had to read the manual to run this... but one day realized that the filter was really greasy and there was water standing in the drain. Then I found a quick guide with my papers that actually said to clean this filter every time you wash! The water never drains out which creates moisture even if you put a paper towel in it each time you use it! Really... Does a manufacturer expect you to clean the filter each time? Plus we dont ever put dirty dishes in it to begin with! Pricey item And LG wont back this up because I am beyond my warranty. Who has time for this!? Forget this product.

I used to own a front load LG washer. It was great and served our needs very well for years. The only problem with it was it sprung a leak and we could not get a repair man out to fix it in our area! I decided it was time to replace this machine and bought another LG washer, this time a top load. What a mistake! This washer is a nightmare. It has wrecked our sheets. They are permanently stained a blotchy grey color. They have large bleach stains as well. This is not where it stops either. Our towels are all bleach stains, as well as socks and other items a person would use bleach for. This washer wrecked many of our belongings! I just hate it! It got moisture in the control panel a few weeks after owning it. I phoned to Lowes and they told me to call LG. LG told me to call a service company who would not come out until LG called them for fear of not being paid. I have never had any result! WHAT A WASTE OF MONEY I PERSONALLY SAVED TO PURCHASE THIS DETRIMENT TO MY HOUSEHOLD!

While this refrigerator seems to have everything as youre reviewing it, it absolutely SUCKS! Not only does the product suck, the service on the product sucks. You seen $3k on a product and you would like to think that the degenerates that sell the thing might have an ounce of human decency in them but they dont. DONT EVER BUY AN LG PRODUCT!!! They want your money, they couldnt care less about you.I have this piece of ** refrigerator and the ice maker always (in literal terms: 9 days out of 10) freezes up and you have to pull out the ice maker, stab the chute with a knife to break up the ice cluster and it spreads the ice cubes all over the kitchen because it takes force to get it out. You have to cut in the tiny gap between the pull-out device and the door to sever the ice dam, then pull... to the point where you think the plastic will break... the ice maker out. It explodes in a shower of ice cubes that fling all over your kitchen. All that water/ice is wasted, you are MORE THAN PISSED OFF constantly and you never have access to anything but floor-ice. I would never recommend any product by this manufacturer because they simply dont care. I was told...You bought it. Figure out how to use it the best in your house. Also, their water filters are ridiculously priced. I hope the manager of their support catches dick cancer and dies in front of his own mother.

I purchased 4 LG appliances with a home remodeling project. We moved into our house in late April. Last week, we cooked a pizza in the top oven. As with pizza sometimes, the cheese melted over the edge of the pizza stone onto the bottom of the oven. No biggie - it has a self-clean feature. When the pizza was done, I immediately set it to self-clean since it was already heated. It took 3 hours and heated my house to 80 degrees (note to self, do not self-clean an oven when its 95 degrees outside). The next morning I opened the oven to put my racks back in and to my surprise, all the self-cleaning feature had done was to BAKE the melted cheese even harder onto the surface. I had to take out (unscrew) the bottom tray and clean it with oven cleaner and 409. Its still not perfect. Very disappointed.

The coating on my LG Refrigerator water dispenser started to bubble and then just fell off, looking like someone damaged it. This happened only 9 months after buying the fridge. I tried to get some explanation and help from LG but they said I damaged it and that it could be fixed only at my cost. So my advice, buy a different fridge. IT is not worth the money or your time. I am sure other companies have better service and products. Never will I buy another LG appliance again.

I bought one of the first LG washer/dryer that first came out - navy blue. At the very beginning I noticed some rust forming, thought it was me not drying the moisture. But now there is so much by rust by the soap tray and at the bottom where the washer and cabinet come together. Its been leaking a small leak all these years. Have pictures.

The LG refrigerator we bought with the last apartment we rented. It was a great surprise however it did not last for very long after we moved. LG is a great product and typically very dependable. I liked having an ice machine. Filtered water options and lots of space. I did like the amount of storage space that it had and how it didnt ever freeze my refrigerated items. But I would like a better warranty. I dont like that it gave out on me so fast and that I could not fix the issue. I would improve the customer service that comes with this item.

Clothes get twisted and tangled up with each other (sleeves and pant legs - anything with length). Design is terrible - curved top not a good surface. You cant set anything on top because it slides off! The wash drum is too deep and you have to reach way down to get clothes! How do short people get their clothes out?Overall, this set w/ dryer is very poor design - too many buttons & choices to chose from! Hope this machine breaks soon so I can get rid of it on Craigslist for cheap!

We bought all new higher end LG appliances. Dishwasher, range, refrigerator, and microwave. Fridge had a catastrophic failure at just over one year, luckily we bought the extended warranty. Then the ice maker died at about year 4. The micro broke in the first year (under warranty) and again at about year 3, (I was able to fix). The dishwashers rack rusted out at about year 2, again warranty and then the dishwasher just died at year 5 and may be too expensive to repair. The range has been problem free. The entire line of appliances appears to be inferior with regular breakdowns. Now that we are out of warranty we will replacing with different brands as things continue to die. All in all we are very dissatisfied and will never buy LG again.

I like LG's consumer reviews and the looks of their products, particularly the dual ice makers and the nice LED lighting. However, the compressor went out in the first three years. That was why I had the compressor redone. I had to get the purchase agreement from the place that I bought it from, sent it over, and they came out and took care of it. The experience was amazing. Now, my ref is great.

I have a top loading LG TruBalance (ha!) Direct Drive. This is my second machine after replacing the first one with the same problem of unbalanced loads. It takes all day to complete a load because it gets out of balance during the spin cycle... comes up with a UE error code. It tries to refill to balance the load then repeats the same problem. I have read many other reviews that describe the same problem. LG is of no help. I will never buy another LG washing machine and would not recommend this product to anyone.

My 2 year old LFXS24566S refrigerator is not cooling. When contacted LG support on Monday (17th Sep). They informed me to book LG technician via LG Purchase flat rate option. I prepaid and chose a technician to come on 19th Sep. I waited the whole day and when no one showed up I called to find out what’s happening. Then I was told that they dont have qualified technicians to support my issue and my money will be refunded. I insisted that I speak to a manager/supervisor, Englebert who promised to follow up and schedule someone to come. Up to now no one has called or no follow-up. Wish I knew this product better before purchasing. Guess Im paying the price for going with LG brand. NEVER recommend this product to anyone...

This washer has many problems. The timer gets stuck. It will say it has 30 minutes until finished, but 20 minutes later, it still says it has 30 minutes to go. It does not get clothes clean. Clothes get tangled in a ball, then the machine gets unbalanced. But, worst of all, I have had many things ruined - they come out with what looks like bleach spots and I dont use bleach. I dont know what causes that problem. I wish I had never bought this machine.

We purchased our set (LG Tromm DLG8388NM Washer and Dryer) in 2006 and for the first two years, everything seemed to work well. But now, the washer leaks, the drum is corroded with black disgusting gunk that is difficult to get to let alone clean. The clothes stink even after washing them twice, with bleach and fabric softener. The dryer spins but there aren’t any heat. We spent over $2,500 on the set from Home Depot and have been disappointed to say the least. We also had a bad experience with an LG dishwasher and refrigerator. Both had to be replaced a year after purchase. We spent a total of $6,500 on LG products and they have not lived up to their Lifes Good name. My suggestion is not to roll the dice with any of their products because you will be angry and frustrated.

I used to have Frigidaire microwave and gas range via home builder (cheap builder), and it was total garbage and worthless. Its total game changer after I replaced with LG microwave and gas range after three years with Frigidaire. LG has great functionalities with dependability. Im also planning to replace my Kenmore refrigerator with LG signature refrigerator whenever its ready to go. LG is not very reliable on smartphones and/or tablets as Samsung electronics, but if you consider about buying home appliances and/or smart TVs, LG is the right choice.

I purchased an LG dishwasher for my newly renovated kitchen, it was professional installed the first of May right before the final acceptance of the renovation. The plumbers tested the dishwasher and all appeared ok, I never had a chance to even use it once. On May 9th I walked into the kitchen to find three inches of water in the kitchen and dining/living rooms, with water pouring out from the dishwasher. It was inspected by the factory rep from LG that a clip on one end of water hose was missing and determined this was a factory defect. Since there was extensive damage to three Persian rugs floating in water, furniture and areas behind the newly installed cabinets I filed a claim with LG and after 4 months they still have not made a reasonable offer to reimburse me for the damages their defective product caused. Very very poor customer service. Will never purchase another LG product and would not recommend their products to anyone.

I did not look up reviews before I purchased this refrigerator, I wish I did! On the upscale price of closer to the $3000 mark, I feel I got a lemon. I loved the look, style, features, and all the different slide out drawers and compartments. I was sold! This is everything I could want in a refrigerator. Then came the disappointment... In the first year, it was getting ice build up on the inside of the refrigerator. Repair said it some kind of software problem, wasnt programmed correctly or something. It is the second year I have it, it will be in November 2016 two years old. Not working again, repair tech says this time the compressor is SHOT!!! REALLY that is the heart of the unit, in two years.So it is under warranty for the part but not the labor. So it will cost $450 to fix. On Tuesday they were supposed to expedite the part. Its Saturday and Im still waiting. I thought expedite meant send it NOW! I wrote a few emails to LG, they responded, Were sorry for your troubles and inconvenience. We have sent your concerns to complaint dept. Blah blah blah. Wont ever buy another LG product.

Had an issue with the ice maker so I had LG tech replace it for $243.00 but ice maker still did not work properly so another LG tech came and proceeded to break the ice gear in the freezer compartment while trying to fix it. He order parts to repair but the parts were wrong and he then told me parts were not available to repair. Refrigerator is 7 years old and after talking to executive customer service, they said its out of warranty so they are not responsible for keeping parts. I sent two letters to the President of LG USA with no response. The company has no customer service and a very poor business attitude. President does not respond to customers letters and customer service is so arrogant. The entire place should close down like Circuit City. I am personally going to tell at least ten people about my poor experience and hopefully they will tell ten and within a few years, LG will be gone. They are A MULTI-BILLION DOLLAR COMPANY THAT DOES NOT DESERVE TO DO BUSINESS IN THIS COUNTRY. BYE BYE LG. WITH YOUR ATTITUDE, YOU WILL BE GONE..

This is a PSA regarding LG dishwasher LDP6797BD. First do not buy any LG products. I purchased this dishwasher in Oct./17 and it has been broken down twice. The repair tech arrived to fix it and the parts shipped were damaged so therefore he could not fix it. So called customer service. Rep Ali started talking the moment I asked that the unit be replaced explaining that the repairs had to be completed. He was finished with his work and explained that to her, she then told him he had to talk to technical department in order to recommend replacement. Our repairman assured me that LG doesnt replace any defective appliances that they will replace every part instead. I will be replacing this piece of junk and will tell everyone on every site I can NOT TO BUY THIS POS from LG Electronics.

Purchased 02/2020. 1st failures occurred within 30 days. Icemaker and compressor replaced by LG tech. Worked fine until 11/21 when we found unit dead. Unplugged to check outlet. Outlet okay, plugged back in and heard a ZAP and smelled smoke. Contacted LG support and they assigned ticket and said a local company would repair. Contacted local company and they said they had refused the request from LG because LG doesnt pay them. Contacted LG again and they started a new repair ticket. I think they keep changing the ticket numbers so it appears they dont take too long to react. So far they have assigned a total of 10 repair tickets/customer service numbers. LG eventually sent an LG tech on 12/8. They had also shipped 3 different parts directly to me, but only 2 had arrived before tech showed up. He said the missing one was the needed control board and I should text him when it arrived. It arrived on 12/14 and I texted the tech. He said he no longer worked for LG and I would have to start over again. Still waiting on LG support to locate someone willing to perform the warranty repair. 3+weeks without a working refrigerator is ridiculous! I will never purchase any LG products in the future. They obviously dont care about their customers.

Okay as I was cleaning out the drawers, shelves and inside of my refrigerator for the third time. I purchased it from HHGregg on 11/30/2015. I decided I needed to let others know about this refrigerator so they wouldnt have to go through the same thing. Thankfully I purchased the extended service plan. We replaced the main board on July of 2018 and then the compressor went out on 1/14/2019. I am currently cleaning out the refrigerator again a year later because it quit cooling once again. Luckily, we have another refrigerator in our basement we can transfer all the food to. We have had that refrigerator for over 18 years and have never had a problem. It is a Whirlpool. We have a company coming out on Monday, two weeks from when I put in the order to fix it again. I do not recommend this refrigerator to anyone.

Our LG microwave went out within months. LG refuses to repair or replace (THATS WHAT WARRANTY PROMISES) - only offers ORIGNAL WHOLESALE price paid by our designer, no shipping, NOT WHAT IT WILL COST US TO REPLACE even though we explained multiple times that the price was not what came out of our pocket (because of designer add-on) and not what the model costs now with inflation. We custom cut and trimmed for that microwave. We will be out $100 plus to replace it.

The washer is making a very loud sound. No washing clothes clean. The dryer is not drying the clothes. Has to run thru many times to get the clothes dry, sometimes two hours. On the front of the washer it says 10 year warranty. That is totally false advertisement. How can they get by with that.. LG was of no help!

Freezer not freezing, repairman did not fix problem. Told me it is a defrost ice buildup behind freezer... I would like file a lawsuit against LG for selling defective appliances. Best Buy sold this junk knowing it was not useful to the consumers.

I purchased my LG appliances (all 3 of them) from Home Depot in August 2010. Within the first 2 days of having my fridge, they had to replace the door twice for sensor issue. Now my dishwasher is having the same sensor error. I started the warranty claim on 01/23/2011. It is now 02/02/2012 with no resolution. I have had to handwash dishes for 3 weeks. I have called on 5 different occasions. On 01/23, LG stated that they needed a receipt. On 01/24, they stated did not receive all information to begin warranty work. (Please take into consideration that they have never called me once about missing information. All calls were initiated by my self). On 01/30, they stated that they did not have the serial number (which was given each time in the preceding phone calls). On 02/01, they stated that they cannot find anyone to service my area and that they needed 3-5 more days. My husband called and found servicer in less than 5 minutes. They are now stating that they cannot get paperwork in that quickly. This is unbelievable. Life is not good when you are handwashing dishes. I do not want these appliances and feel that there is nothing I can do about their terrible service.

I like the design and the quality. It has good review and many people like it. I like it also. All over the people like the brand and it is very relevant to me. I would like to remodel it and place to another place. All the models and all the designs are more likable to me and others. It is a good brand and it has a good reputation. It has many design and many colour. My friends and family also recommend it to me. My previous refrigerator is another brands.

I have been waiting to have my washer properly fixed for 3 weeks. Customer service was not helpful and the technician while helpful when he was here was often gone and not available which left no one in my zip code to attend to the repair. I have never had a more difficult time getting something done than with this company.

We bought our refrigerator (MODEL LFX3194SST) March of 2013. From HH Gregg in Kennesaw Ga. Paid $3000 for it and bought an extended warranty simply because it was an expensive item and had a lot of computers in it. It quit working within the first year and LG sent someone out to repair it. It was the compartment in the freezer that contains the fan that blows cold air into the upper refrigerator section. The same thing happened again in March of 2015. It was under the extended warranty then. In the Atlanta area it is Tanstel who handles warranty for HH Gregg. I would rate Tanstel a minus 3 out of a scale of 1-10. That bad and that unprofessional. I expressed this to HH Gregg retail store and also to corporate office. The store seemed concerned even though they could do nothing to help. Corporate office was a joke and we ended up insulting each other, so I think Im finished buying from HH Gregg. Anyway here it is July of 2015 and my refrigerator is broke again. Same thing for 3rd time. Fan in freezer is frozen that blows air into the refrigerator. So no refrigerator and Tanstel doesnt seem to care if it gets fixed in a timely manner. So Im begging you, please dont buy anything with LG name on it. Read all the other reviews on the internet. They look good, but rust, dont work and you will be sorry. Youve been warned. And ask who made the appliance if you buy it from Sears. It might have a Kenmore name on it but ask who made it.

Besides being attractive, this refrigerator is the adequate size and the two fresh zone drawers are large enough and extremely handy to keep the fruits and vegetables. The outside is easy to clean and does not show fingerprints, which I appreciate very much!

We love our fridge with its fancy second door that opens but keeps the whole fridge cold. The second door was a big factor for us purchasing as well as being a nice fridge despite being side by side since French Door fridges were low on our list. We had an issue with our water line that took a few months to resolve. Support scheduled service without telling us the day then saying that would contact us. Overall happy with our fridge, especially now that we can FINALLY drink the water cold from the fridge since it was finally fixed and it tastes like the rest of the house.

I have never experienced a more frustrating customer experience. Our problem started last summer when our $4,000 LG French Door refrigerator failed, and would not maintain temperature. Our refrigerator was a little more than four years old, and I called LG to arrange a warranty repair. I was told that I would be charged $129 for the service call by one agent, and two other agents told me that there was no charge. However, it was going to be SIX WEEKS before they could get a technician out. We had no other options, so we scheduled the repair. Based on troubleshooting, it was the well-known compressor issue.I dont remember all the details, but I somehow figured out that the call six weeks later was a DIAGNOSTIC call, and that the tech would have to look at our unit, order parts, and that those parts were on backorder, so it might be another month before we could get them scheduled for the repair. I fought like hell, but got them to preorder the parts and have them shipped to the tech before he came. Even then, there was some problem with getting the parts, and LG had to overnight them. The linear compressor was indeed the problem, and it was replaced.Within a month or so, the refrigerator started making a loud KNOCK or POP noise that sounds like a gunshot about every 20-30 minutes. Its loud enough that it wakes me up at night because our bedroom is next to the kitchen. I dreaded dealing with LG, but eventually called and told them this was unacceptable. I finally got hold of someone who would send the tech out again.On April 13th of 2020, the same tech who had installed the compressor came to check out the unit. He heard the noise and told me that according to LGs product manual, this is a normal noise. I can assure you it is NOT. Our refrigerator was quiet for the first four years we had it, then all of a sudden started making this horrible noise AFTER the compressor is replaced? He asked if I had the manual, and said I should read it... that LG claims that refrigerators can make noises. Not a GUNSHOT noise!I got a followup call from LG a week or so later from an actual person to see if the service call addressed my issue. I told them it did not, and that I was upset and angry and frustrated. The woman told me that she would have a member of LG management contact me about our issue. That call never happened, and I never heard from LG.I finally called LG again about a week ago, at the end of June 2020. I worked my way up the chain to someone in Executive Customer Relations, who was very nice. She arranged for a second opinion and a tech to come to our house. There was no mention of any cost, because it should be within the 90-day followup period to the last service call that did not address the problem. I got a text message that said Star Tech Appliance Services has accepted my service request, then I got a message on July 5th (yesterday) that said A technician will arrive on 07/07/20 between All Day to service your product. But this evening at 5:15 pm, the day before the appointment, I get a call from the technician asking for a $160 payment, but telling me that the repair may cost between $350 and $400!I tried using the chat function, but I have now been on hold with LG customer service phone support for 55 minutes and have yet to talk with an agent. I rescheduled the appointment to Friday, July 10th while I sort this out with LG, but I am exhausted by this problem. I have spent hours and hours and hours on the phone with LG, and Im tired of it.Stay away from LG refrigerators unless you like dealing with customer service that has its hands tied when it comes to actually fixing your refrigerator. The agents are truly nice, but LG has some major customer service issues. I read on an LG class action lawsuit page that refrigerators usually last on average about 13 years. LG refrigerators are failing around 3 years. I guess we got lucky that ours lasted 4. Thats not too bad, right? $1000 a year? It was a beautiful unit. We bought a very beautiful refrigerator. Too bad it hasnt performed. I just got off the phone with LG after an hour wait on hold. Ends up that executive customer service was closed for the day, and I have to call back tomorrow. Yay.

Bought the microwave from Walmart in 2019, used it without issue for about a year. Last night, I put something in to warm for 1 minute. (No metals etc of course.) And no sooner had the minute started I turned away, heard a huge grinding whoosh noise, turned back to see fire coming from the right side panel. It made the sound again, another burst of flame and I shut it off. I had the unit unplugged and set outside. I contacted LG with a pic of a clear burn mark on the right panel, explained what happened and they told me too bad, nothing they can do, try returning it to store. ALSO, they further accused me of exploding something in the microwave itself. This was the suggestion of a supervisor. I am appalled and surprised at how they handle this situation. I would seriously reconsider buying anything from them. This could have ended up so much worse than $150 down the drain.

I think the refrigerator is good. There were some awesome features like smart touch that allowed me to do anything with it and voice control that allowed me to open a close door without touching it. I would buy a new fridge from LG. They are the brand I want and the brand most trusted. They exceeded all my needs.

We purchased an LG dishwasher from Home Depot as part of a package for a kitchen remodel this summer. The dishwasher has been worthless. The only way to get clean dishes out of it is to wash them thoroughly by hand before loading... Add to that occasional flooding on the kitchen floor and a really unpleasant smell when the door is opened and you can see why I give this product one star. How I wish I had seen all these comments earlier. They certainly dont bode well for me getting any kind of customer satisfaction from LG.

One year ago washer- dryer purchased. Washer leaves deposit of dirty material on clothes. Lowes said they can do nothing as it is past 30 days! Your reviews show similar complaints from other folks. Another voice! NO LG!

I have been using the LG washer & dryer for about 5 years. I am very happy with them and they have been very reliable. No problems at all. I would buy them again. They hold a large load and can handle delicate up to large bulky loads.