I purchased an LG refrigerator. Everything in it freezes. The ice maker broke and immediately when I called the company I purchased it from they explained to me that they would call me back. Of course I never got a callback. This is the worst refrigerator Ive ever bought. Do not ever purchase it is junk. I have emailed and called LG and I never seem to get any sort of response from them. My refrigerator is a year-and-a-half old and I want to throw it Out My Backdoor.

I was happy with the young man that repaired our refrigerator. He was professional and completed his work within a timely manner. I was disappointed in LG for not trusting me, I told the lady the compressor was not running. The fan and lights were working, just not the compressor. The temperature in the refrigerator was 65 degrees plus. I also told her I had heard the compressor running loud a few days before and now nothing. If the lady at LG had trusted me, the part could have been ordered and here or with repairman when he arrived here the first time and I could have my refrigerator repaired and running a week earlier. I am all not happy that repairs had to be done within the first few years of owning it. I understand that this is a regular occurrence on refrigerators now. Disappointed in the integration of the companies putting in place planned obsolescence. I have a 25 year old refrigerator that is still running and has never had repairs done to it. The big profits for the companies, is not good for the consumers or the landfills. I am thankful for the warranty that did cover the parts and the lady at LG for covering the labor repairs. I am just sorry that I have to be without my refrigerator for a extended period of time.

I bought an LG microwave model # LMS1271SS less than 2 years ago. The Magnetron crabbed out and now I’m planning to buy a Panasonic. Just ** LG products! Never buy another LG product again!

Don’t buy LG appliances. The front of my LG range. The paint is chipping off the stainless steel. LG says this is not a manufacturer defect. After owing this for 6 months this is definitely a manufacturer issue. Don’t waste your money on LG or their very poor service. They expect me to pay $230 to replace the top.

I had my LG microwave for three years or so and my wife was cleaning it gently with Windex (to get the grease off of it since it was also a range hood), when it stopped working completely. Be aware, LG and other uncool companies are making products that cannot be cleaned. Its sort of like buying a car that cant be waxed. It pretty much makes you never want to give their lousy company a dime again. I then bought a touch strip from an appliance repair site for cheap and repaired it myself. We now keep it in the garage (its huge!), but at least we didnt lose the whole $1000 investment. There are videos on YouTube that will help you do that. However, my main point is that you should never buy LG products. I know I never will again. I wont even buy parts from them. Thats what they want you to do!

I am just disappointed that my fridge is so new yet had these problems. We were out of our main fridge for a week. First the compressor was replaced and then it still wasnt working. Luckily the LG technician was fantastic and was back ASAP and found a leak, which he fixed and so far so good.

Bought our LG refrigerator in Jan 2016 and in February 2018 the compressor died. 2 after our warranty expired. Lowes extended the warranty to have someone come look and that is when they discovered it was the compressor and it was replaced. July 2019 and it seems to be going bad again. Food in the freezer is not keeping frozen. We are so disappointed in the product after spending 2500. I would expect to not have had any of this happen in just 3 years. Would never buy another again.

I have bought the fridge from Vijay Sales, Pune on 08/08/2014. Since the day of purchase there has been ice crystals formation inside, in the rear wall of the fridge. We have made innumerable complaints at least not less than 4 times. Each time the engineer gives some excuse sets a higher temperature on the fridge and goes way. Unfortunately I have not been at home and my wife gets conned. Now the vegetables have started rotting within 2 to 3 days which is abnormal. The latest complaint no is **. The eng came this time, examine the fridge, increased the temperature to 6 deg Celsius, said that he needed to change the sensor and that was the end of this. As far as I know e. coli starts forming in food articles after 4 deg Celsius. It is extremely distressful to see that an MNC like LG performs like this. I have had innumerable products from LG but this time poor service has crossed the limits. Nothing can change in India. Consumers are helpless. The latest in Maharashtra you have to file complaints in consumer forum in Maharashtrian language. So much for India is for Indians. Better to stay where you were born.

I bought a new washer dryer set from Home Depot 70 days ago (a little over 2 months). The bulb in the dryer wasnt working, ignored it for a while then decided to call LG service to have it fixed. It was a buck but what the heck, its a new dryer everything should work right. LG says the bulb isnt covered by warranty and that I can purchase it from them. WHAT? A brand new Washer Dryer for $1800 has a $1 busted bulb which they claims isnt covered under warranty. I ask why not and the answer I get is that the bulb is a consumable. A consumable, like a detergent or lint paper?To get to this bulb I have to unhinge the door, unscrew the cover inside the dryer and then replace. I thought consumables are something you use all the time, not have to open a screw and unhinge stuff to get to. So essentially they expect bulbs (and I wonder what else? belts? heating element? motor?) to keep failing in their dryer and they get away by saying its a consumable. LG has the WORST customer service ever and NEVER believe their warranty. BTW it took me 8 tries to get someone to Review the case thats 2 hours of effort to get someone to review an active warranty. Would you ever want to spend $1800 and be told the warranty is useless?

Please steer clear of this product. It is a nightmare to do laundry. Continually says its uneven and runs more and more water to try and balance itself. Unless you have hours to devote to one load of laundry, get another brand. I personally cannot understand the people I call at LG help desk; definite language barrier. This washer apparently is ultra sensitive to a sock or some other small item being on the edge and Im constantly rearranging clothes to try and get it to finish. Worst appliance Ive ever owned and Im in my sixties.

Found incompatible the LG circuitry with Watts Intelliflow. Once the Intelliflow removed and plumbed directly to inlet valves, problems resolved. The issue: Intelliflow solenoid shutting off the water supply due to intermittent signals from the LG Washer. The Watts Intelliflow Trouble Shooting Guide warns of circuit incompatibility. Believe the clothes not getting clean issue also resolved. Two-loads completed without incident. Live and learn.

LG electric Range LSB5611SW/SB/SS - I received a safety advisory note from Sears that their burners on certain ranges were failing to turn off after being switched off. Sears was very quick in responding by sending a technician to replace a board. The technician turned on a burner to test that it was working. Later, I started to cook, turned on a burner to mark 5. Loud clicking noises were heard, not once but intermittently. It only stopped when I turned the knob to the highest point or turned it off. Upon my complaint to Sears, another contracted technician (Jim) was sent. He had to call an LG technician for instructions. He checked that the board was connected per LGs instructions, and upon turning on the stove again, he agreed with me that the clicks were loud. Jim said that he would report the matter to Sears. After not having heard back from Sears, I called them again. Apparently, there was no report about any clicking noises from the contractor. Each time, I get to speak to a different agent either in Montreal or Belleville. I then called Jim who assured me that he spoke with Sears in the Burnaby outlet. I then decided to call LG. I spoke with a Josh who asked me when the contracted technician replaced the monitor. I said in January. He said that there was a directive that went out that those units that were attended to prior to February 2013 had to be rewired. That meant that the monitor on my range was wired incorrectly and Sears should have sent a technician to correct the error.On March 18, 2013, I spoke with a Claude from LG who told me that there was no report of my conversation with Josh, and that he would get Josh to return my call. On April 5, 2013, I spoke with Tia explaining the whole story again. I asked to speak with a manager but he was in a meeting. In the meantime, I have purchased a two-burner stove. The clicking noises are annoying. The kicker is that other households have complained about the clicking noises. What is LG and Sears going to do about it? Can they correct the problem? Or is this problem insurmountable? It is 4 months since I received the notice from Sears.

I actually LOVE my LG Tromm Washer and Dryer and have had very good luck with the company. Im responding because Ive seen numerous complaints about clothes and towels smelly moldy. I too had this problem with bath towels. Its not the fault of the washer, but rather it is using too much detergent and/or not using HE detergent.Heres what you need to do to get rid of the smell, but it will require two cycles: 1) Wash items with 1 cup of vinegar and no detergent. Add vinegar directly to load not the dispenser; and 2) Wash items again using 1 cup of baking soda and no detergent adding it to the load not dispenser. Wash items on the hottest setting possible. The moldy smell should be gone. From here on out ensure that youre using HE detergent and use the absolute bare minimum as HE detergent is highly concentrated. Any residue left on clothing or towels will act as a binding agent, hence the moldy smells. Good luck!

My wife and I purchased this pile of junk 16 months ago. It worked great for 11 months even though it was noisy and never made adequate ice for more than two people. I started noticing that the noise was getting louder. I was told by LG to defrost my refrigerator. It was supposed to never need it. Then it quit working all together and LG sent a repairman out. N, a repairman. They said that the nearest tech was 59 miles away and didnt want to travel to my home. The repairman came out five times to repair the refrigerator, without any success. Now we are talking about a $2,400.00 refrigerator. Now its been 6 weeks that we have not had a working refrigerator and have lost all of our food once and half of it after the first repair which made the refrigerator worse. So it has been 6 (six) weeks and still LG has done nothing to fix it. I have since found out over the internet that LG sold this piece of junk, even though they knew full well that they were selling a bad fridge. Yes there have been many people that have had problems and most never can get this model to work and just lose their money. If anyone knows about a class action lawsuit or would want to be involved in one to recover your money, please do let me know by posting on here. Its a shame that a big company like LG is so evil to put their money ahead of their integrity. I will never ever buy an appliance made by them again. My wife and I are going to have to take a $2,400.00 hit on the evil decision of LG to sell this pile of junk, even though they were aware of the problems. Just google the model number if you dont believe me. LG will sell junk. Knowing that do not plan to ever fix it, and stick you with a $2,400.00 loss. I dont know how the people who made this decision ever are able to sleep at night.

We bought LG refrigerator last week, but when we diffuse the ice, all water will come in the tray and from the tray water, ice comes out. We complained so many times but we were not able to get good help. A service man came but after he left the same things happened. Please do help us, otherwise, change the refrigerator. We thought LG products are very good but now were not sure, after buying this refrigerator.Please help us, as soon as possible. Regards, Vijay ****

I bought an LG refrigerator in May 2017. After 1 year of owning it, it was communicated to me that LG is known for faulty compressors in 2-3 years after purchase. My LG compressor stopped working in June 2020. The compressor is under warranty but the labor and other items not involved with compressor, such as Freon are not. It cost me $700 to fix the fridge. I did it since it was an $1800 fridge and 3 years old. LG would not even speak to me about some form of reimbursement for lost food. I would never buy an LG fridge again and based on how the customer service treated me, I may not buy any appliance from them again. Do your research on LG before buying anything from them.

First repair company, Carolina Appliance, was awful. They are LG contractors but the serviceman I got was inept at diagnosing problem. I was told to order the main board to maybe solve problem or just buy a Whirlpool. Needless to say, he diagnosed wrong and Im stuck with a new main board because cant return. And the problem (non working ice machine) wasnt fixed. I called LG and begged them to help. They sent Ramon from Excel. Thank you. Thank you. Thank you! Ramon was professional, thorough, and knowledgeable. He contacted LG service team while here to troubleshoot problem properly. In the end he knew what he was doing and had my problem solved and with LGs amazing service, I have a new freezer door and a functioning ice machine. Thank you LG!

I wrote a review maybe a year ago... same problem everyone had with the unbalanced load of the LG washer and no credible response by LG except... go pay a repairman to fix it. I read about 2 possible home-made cures... and one really works. Take an old throw-away bathroom hand towel, and fold it over and over to get it to a point where it can barely... BARELY... get wedged with all your might on top of the drum/cylinder in your washing machine and under the metal frame above it. I really struggled to get it in there... That is how tight it must be. Now do another towel... same way, for the opposite side of the machine. One towel is at (say) 9 oclock and the other is at 3 oclock. And dont worry that maybe 2+/- of the towel hangs out over the inner portion of the tub... there should be an equal portion hidden out of sight to the other side of the top of the drum. This way the towel can move a bit during a cycle and yet basically enough stays in place to absolutely keep the drum from rotating out of balance. Thats it. While the towels might move a bit during a washing cycle and end up at 11 and 5 on the imaginary clock, as long as they are opposite each other, they work. Just check them after each cycle... Are they tight? Do they need to be re-wedged in there?To help further, I have run the spin cycle only as high as medium. My first few cycles showed me that the towels were not wedged tightly enough in the opening, so be ready to re-do this part a couple of times until you realize how hard you have to work to get those two towels wedged into place so tightly that maybe there is not even room to push a quarter in above the towel. Be careful of your fingers as you do this... That is how tight I wedged these towels in!!! See photo. I have run maybe 20 loads since this cure was found online... and I have no more UE messages. I used to get a UE message every time I ran the machine!!!

Been over 2 months since 7-month-old LG refrigerator, French Door Model No. LFXC24726S (over $3,000), broke down destroying all contents. Contacted LG support May 11, 2015. After more than 2 hours on phone, finally convinced non-English speaking L.G. employee that we had serious problem and needed service. L.G. told me it was my fault because I didnt know how to close the freezer door!L.G. warranty repairman, a good quality & well-run company, determined a bad compressor. A 2nd employee at L.G.s authorized warranty contractor said that given the nature of the problem, they were going to ask for a replacement refrigerator. L.G. denied the request for a new refrigerator & repairman visited again (2 weeks to receive ordered compressor) and replaced the compressor. The replacement compressor functioned for about 1 week and then completely broke down again. Warranty repairman visited for 3rd time to determine 2nd compressor problem. Diagnosis was a bad replacement compressor plus a computer board needed to be replaced. Parts were again ordered & then a 4th visit from the repairman.When he returned to install, he spoke with a L.G. technician on the phone who would not allow the new parts to be installed unless the repairman completed a special test. The warranty company did not have the required equipment to do what L.G. requested, so he was not permitted by L.G. to install the 2nd new compressor or the computer board. The suggestion was made that we start all over with a new L.G. warranty contractor. The original contractor will attempt to see if his management will acquire the required equipment.We have now been without a refrigerator for over 2 months & had 4 repairman visits. The authorized service and the retailer who sold us the refrigerator have made multiple requests for a new refrigerator to replace this LEMON... always the same answer: NO, not warranted. L.G. will never honor its warranty. They are not a reputable company. Whomever reads this review, NEVER ever buy any L.G. product. If you do, you will be very unhappy.UPDATE: Monday, 7-13-15 at 8:41 a.m. - J & M Appliance repair called to cancel our 7-14-15 appt. between 8:00 & 11:00 a.m. (5th visit). Calling to cancel the appt. for tomorrow in reference to L.G. refrigerator. I do have a note here from my senior tech. He is advising that you contact L.G. and have them send out a different (authorized) service provider. The reason being is L.G. does not want to supply us the Micron gauge for the units. So at this point, we will not be there on Tuesday between 8 & 11. And again, you can contact L.G. at 1-800-000-000 and have them send out a different company for your repair. Thank you. We have been trying to get Warranty repair from L.G. for over 2 months and now we have to start all over!!! Words fail me...

LG Refrigerator Model LFX31925ST - I purchased this refrigerator March 25, 2012. On November 20, 2017 I returned home and the refrigerator/freezer were warm and unit was no longer cooling. I called LG Support which states that they are available 24/7. This is not accurate. After spending approximately 20 minutes on the phone the agent was to book an appointment that would take up to 5 working days. I told her this was unacceptable. She gave me the telephone number to call to see if I could get an earlier appointment on my own. After several attempts to a cellular phone number with a mailbox that was full I began contacting LG Support once again. At 5:10 pm November 21, 2017 I was told by a different customer support agent (Ron) that in fact NO appointment had been booked. So I asked the agent to please book this appointment and voiced my sincere frustration with LG. Throughout the conversation hints were dropped and upon clarifying with this agent in fact the 5 working days is just a timeline for someone (and I stress someone because they would not tell me who) would get back to me to actually book an appointment. I attempted to have other reputable local repair shops do the work (including the distributor where I purchased the LG Appliance here in Edmonton Alberta) to be told by every one of them they cannot do the repairs because LG would not sell them the parts. LG has cornered their repair market and the consumer has no way of expediting repairs to critical necessities. This is an unacceptable practice in my eyes and this is not stated anywhere in the warranty documents. This is misleading and irresponsible practice. As a customer who has spent hard earned money on LGs product and has to wait a minimum of 5 working days just to find out when an appointment will be made is ridiculous. Some complaints indicate upwards of three weeks for service. LG did not seem to care about this logic and came off like our present prime minister and just re-responded that someone will contact me within 5 working days (now 6 because the first agent didnt book an appointment at all).

This washer has many problems. The timer gets stuck. It will say it has 30 minutes until finished, but 20 minutes later, it still says it has 30 minutes to go. It does not get clothes clean. Clothes get tangled in a ball, then the machine gets unbalanced. But, worst of all, I have had many things ruined - they come out with what looks like bleach spots and I dont use bleach. I dont know what causes that problem. I wish I had never bought this machine.

I purchased an LG top load washer in 3/11 from Best Buy. I had unbalance issues almost from the start. Finally May this year, I contacted a service repair to find out what is going on. They couldnt figure out the problem and called LG for answers. It got them nowhere. I called LG and found out my washer had a recall and they would have a service repair done. They scheduled an appointment that a part had to be ordered so the date had to be changed. 10 days later, the part was put in my washer. It still doesnt work right. I have had 3 service calls on it. Everyone tells me my washer has so many problems dont bother getting it fixed. I have tried to talk to someone at LG to be transferred from one dept. to the next to emailing. The website wont let me make a complaint. I was sent a survey and did let them know my washer still doesnt work and Im very dissatisfied with LG. I have tried everything I can think of to get answers to fix a 2-year old washer. Now Im being told just to buy a new washer. LG service is terrible and their product sucks. I will never buy anything from LG again.

Im very dissatisfied with the outcome of my LG range. Dont get me wrong I have been happy with the griddle cook top etc. but I am so very upset about the porcelain in the oven flaking off. This has been from not long after we got it. But I thought it originally was something that was spilled. When I wiped it off and cleaned the oven, it seemed like it was chipping but it was hard to tell with it being a small round circle. So I left it go. My oven does not get that soiled so I have not had to clean it much. Well much to my surprise when I looked in my oven to clean it, I noticed it looked like it was crackling. I took a plain wet cloth and wiped and the porcelain was wiping off like shards of glass. I called LG. They said I could pay $90 just to have someone look at it. Wonderful for something that is definitely a defect and not my fault. I have never had an appliance with porcelain ever do this before.

I have owned my LG range for almost a year. I have no complaints as far as how my range works and with that part I am happy. But, there have been 3 separate instances where I have smelled gas in my home only to find one of my knobs turned just slightly enough to let gas leak out. For this feature, I am very dissatisfied and I would not recommend this range to anyone. I am constantly checking the knobs to make sure they are off.I called LG as many others have regarding this issue and they advised me to check on Amazon for some child protective covers, at my cost. I told them this was not good enough. I had bought all new kitchen appliances, all LG and have just purchased a new dryer which is LG also. It was very poor customer service but when I voiced how I felt, she offered to send a serviceman to my home to look at the knobs and if needed, he would try to fix the problem. Buyer beware, especially if you have children, this range is dangerous to have in your home.

2 yr old LG French door LMX31985ST/0. Repaired at 16 months (defrost grill in freezer) $300. Repaired at 28 months 4x still not working (1/4/16 to today 2/12/16) error code F ds. LGs response to us was reset the fridge using the breaker from the electrical service box). We did and have had to do for 6 weeks. Repair company replaced at our expense: freezer defrost sensor $175 parts/labor. Main board parts and labor $175. Sensor for fridge $300 parts and labor.So after paying $950 in repairs over the course of 1 year and 1 month the fridge today was dripping water on the floor from the ice maker which we find is NOT WORKING now. No error code even on the fridge!! The fridge is not cooling, the ice maker is not working, and the freezer has thawed everything overnight (so the defrost is stuck on??) So 4 repairs and it is still not working, in fact it is ON but NOT WORKING! LG will do NOTHING like this has never happened before??? So after spending $950 for repairs and $3300 for the fridge in (Oct 2013) we have a piece of junk!

We have had the washer and dryer several years. Both units give the worse performance of any washer - dryer combo we have ever owned. The washer has three issues; one, it does not get the clothes clean; two, if you run a load with bleach you have to run an empty load to clean all of the bleach out; three, after every wash you must wipe the door ring out to prevent any odor. The dryer has two issues; one, it does not dry clothes well; two, More lint goes outside than the lint screen catches (we had representative over to look at it and he stated that this is just the way it is with the new dryers). The Customer support responses treat us like children when we get a response. Bottom line, we despise the units and do not recommend to any of our friends.

We loved this fridge for about the first 3 months. Then the optional second ice maker that we purchased would take a week to fill. We were told the air temp in AZ was too hot for the fridge to produce ice any faster!! Really, how stupid do you think we are? We have had at least 10 visits to repair this issue and now the upper part of the fridge is fluctuating from 30-42 degrees when set at 37. We are losing food to spoilage and freezing. We are paying for all the spoilage. The battle continues to have this fridge operate as it should. VERY VERY FRUSTRATING. I will not buy LG again.

Do NOT buy a LG fridge nor use Southland Technical for after service. LG has their own service techs but they are not qualified to do compressor work. So they contract out. Last hot summer, I was given the run around by LG for over 2 weeks to get someone to come see my broken down $3,000 fridge. They keep telling me how busy they are and finally they gave me Southland’s phone number to call. Southland came out, and $1,000+ later, I get my new compressor. Almost exactly 105 days later, the compressor broke down again!!! The service guy who came out in January told me this is the SECOND incident in last 2 days he has seen!!! It took almost 2 months for Southland to get back to me to confirm indeed the compressor had broken down again and due to some BS story, the fridge can no longer be fixed and they will have LG call me. 2 weeks on, LG called to tell me I am SOL because LG did not initiate the call to Southland and therefore LG is not responsible. LG offered me a $100 credit for my next LG fridge, REALLY!! I am suspicious it was a collision between Southland and LG to get me to buy a new fridge. Really Southland, you took $1,000 of my money, replaced the compressor. (Assume they did or perhaps an after-market no name???) And to tell me 105 days is outside the 90 day warranty period. Hands up out there if anyone knows a compressor to last only 105 days. (Yes, days, not months!!) Needless to say, never use Southland and never buy any LG products... Look around, less and less dealers are selling LG, only Costco because they do not have a service department so LG is a convenient partner for a lousy brand!!

My refrigerator leaks and the shelve are broken, plus ice maker gets clogged!! I already paid to repair and its doing the same thing less than a year later!! This is pretty disappointing since I paid over 1500.00 for this refrigerator. Im very disappointed!!

LG washer does not seem to clean well. I bought the top loading model has no drum arm, uses the new technology but doesnt seem to clean as well as the older models. Seems to have issues filling with water to proper level to wash clothes probably poor sensor issues, but LG service never corrects issues.

We bought an LG refrigerator in October of 2015 when we moved into our house and had no issues with it for the first 4 years and now it has been nothing but problems! The refrigerator continues to go through periods of not keeping foods cold in the freezer. The issue has now moved into the refrigerator as we awoke this morning to our ice machine which had melted all over our hardwood floor. I have called technicians in the past and they have been unable to help and now when I call no one is willing to service the refrigerator as it is becoming a common occurrence and unable to fix! I would not recommend LG unless they find a way to fix this.

My brother bought my mother a state-of-the-art LG washer. It is supposed to wash and dry all in one. At first, it worked good. However the drying failed and LG sent out a repair man. They told my mother that it was her fault that the machine was not working (pilot error) wrong! I tested it myself. I spent hours one night doing every combination the book asked and followed the repairmans advice as asked. It did not dry properly. I cleaned the traps and drain the water from the drain hole. My mother has had clothes all over the bathroom to dry her things. She has had LG get repair for the same problem over and over. This time it burst some sort of air line and made a screaming vent of air. I happen to have been visiting her when it happened. The repair man could find nothing wrong other than it not drying. Mom talks my ear off over the matter and all she wants is to wash and dry. She is running back and forth to the laundromat. She is 72 and should not have to have this type of problem. I know she will not run it now. The machine had scared her on the air whatever. The machine is still under warranty but all they do is try to rip her off. One service sent by LG wanted $65 to even touch something not covered. She asked if he could fix the garbage disposal and he did, and charged her $95. I was smoking hot when I heard. One he was there to fix the LG, but took her for 95 dollars for a clogged disposal. I am 300 miles away and all that keeps happening is I talk to the damn repairman via phone. Anybody have any idea on what I can do? The machine was over $1200 and it only washes a few things at a time. My brother was trying to make things easier for her getting the machine as a gift, but it has made her life hell. She would have been better with her old upright washer. And of course the machine worked the two days he visited. He was impressed with the bells, whistles and lights. How can a company like LG get away with this?

This microwave has failed after only 18 months. Major failure, expensive to repair, it will have to be replaced. I dont recommend this microwave at all.

We purchased the LG1443KDS at the end of 2011. The machine vibrated so badly it would travel the length of the utility floor and destroyed the large rubber drum seal. The repair technician advised the retailer to replace the machine, that was subsequently done. The replacement washing machine has displayed the same characteristics on a number of occasions other than destroying the drum seal. The noise from this appliance is on a par to pneumatic drill being used indoors, and could quite easily injure a small child or animal when the violent motions take place, lifting it clear of where it is situated.We also contacted LG directly regarding our concerns, but were merely brushed off. Absolutely no interest in their customers or appliance aftercare. This washing machine was extremely expensive, but is the worst appliance we have ever owned. This is the first ever LG appliance and is DEFINITELY our last. Purchase junk from this manufacturer at your peril.

After the freezer broke the fault has been diagnosed to a small leak that the technician cant find, He said LG would replace the fridge with new one. After all its only 2 yrs old. Still 3 weeks later and being told by LG for me to call the tech for the report and find out what is happening.... Promised phone calls never returned. LG Lifes grumpy.

This is my 4th LG TV. Still have 2 and gave one away. Impressed with the picture and how easy the set is to operate. Sometimes a little lag in the picture but it was expected by what the sales person advised before I made my decision.

Brand new LG fridge. My fridge broke May 7! (6 months). Today is June 17th and I still haven’t got a new unit. This fridge has cost me more in food going bad than the cost of the fridge. I have 2 babies and two elderly people in their late 70’s that live with me. Shame on LG for not caring.

I bought a LG dishwasher in 2017 from Home Depot. Registered it and it worked fine for almost a year. Then it started stopping before the drying cycle and constant beeping and didnt drain. Over the coarse of 9 months, 2 different repair companies, many hours on the phone, weve had the control panel replaced 2 times, the mother board replaced 1 time, the door lock/latch 3 times. Each repair lasts about 2-3 weeks. I have taken videos of the problem when they didnt believe me. The machine shows no error code and the smart app on my phone when linked says the machine is working fine. I have asked for a replacement washer because this is a lemon. I have documented all my emails to LG and to the service techs.When I read all the negative reviews on this same product, and under the review LG replies to contact them by calling them, or contacting on Facebook or Twitter because they want to make it right, I have to laugh. I have done all that including contacting them on Facebook. When the repair man visits your home and reports your problem to LG tech support, then sends the report to LG, tells you to wait for LGs response. No response in over a week so I call customer support. You cant call tech support only the repair guys have access to them. Customer service doesnt have access to Tech support. They leave them a note to call you. So you go round and round. As I am writing this I am waiting again for the repair man to arrive to fix my LG dishwasher that now will not start at all on any setting. It flashes, then beeps then stops.

My LG refrigerator model LRFC21755 continuously has ice build up at the bottom of the freezer. LG says to defrost the freezer but this fix only lasts for about a month. You shouldnt have to defrost your freezer every month. LG has not been much of a help in resolving the problem.

Bought a new white side by side LG refrigerator about 1 1/2 years ago from a local big box retailer. The plastic trim pieces around the electronic controls/water dispenser/ice dispenser have turned yellow. The refrigerator is bright white and the large bezel and drain plate is now a disgusting yellow. I first tried to resolve the matter with an online chat representative who was absolutely clueless. She couldnt even figure out what parts they were on her schematic. She finally gave up and had me complete an online upload form with pictures that I had to take. She said she would call me back after I uploaded the form. I uploaded the form with pictures and after two days no response. So I did another online chat with another agent. I gave her my case number and all she said is Sorry its out of warranty. She gave me the phone number of their parts distributor for the Eastern USA and the girl who answered the phone instantly put me on hold and never came back. This is ridiculous! The trim pieces are about $180.00. So, dont ever buy a white LG refrigerator and if you would like customer assistance on their product - Dont buy an LG Refrigerator.

I purchased it (Model # WM2487H*M) 4 1/2 years ago. Mold, mildew, black gunk abound. Rim harbors dirty water, grime, and bacteria. This is definitely not what I expected from this over-hyped machine. Advertising wizards had me fooled. If there is a class action suit, recall or refund offered, count me in. I’m not looking for big bucks. I just want a reliable, sanitary clean washer.

My wife purchased a LG Gsl545pvyv American fridge freezer by John Lewis on November 2015. For today it has been around 2 months, the water dispenser is faulty and stopped working. I called the LG Customer Services but there was not any polite help. They passed the problem to a third party engineer company to sort the problem out (I do not think LG has their own technical unit). On two occasions the third party engineer company visited my house but still the water dispenser was not working. Also when the engineer company visited my house they have given a whole day appointment as they do not give time slots. Already I have wasted two working holidays and I will never buy any LG product after this.

LG washer/dryer combo - DONT buy one! Enormous vibration, the house shakes. Close to 2 hours to wash & dry ONE bed sheet. Sheet emerges WET (not just damp) and needs thorough drying in the 20 yr. old reliable Kenmore basement dryer. LG = What a mistake!

Potential fire - The refrigerator light stayed on after the door was closed and melted the entire temp control unit, which also houses two light bulbs. We smelled smoke and determined it was the unit mentioned and disconnected the light bulbs.

We bought a LG refrigerator 1.5 years ago. Very pricey I might add. The Fridge went out. They sent a repair person who replaced the motherboard and thats all he did. He did not check to see if the compressor was working. We wait 12 to 24 hours as he said not working. The compressor is not working. Back to LG We go. They say compressor is covered. They will get back to us on someone coming. They just call today and say they cant find anyone to come and fix it. Now the kicker is We have had no refrigerator since December 10th 2021. After all the hoops LG cant find anyone to fix their product. We live outside Little Rock AR. I have found this whole situation horrible with the way this was handled. I will never recommend a LG product to anyone. Yes there may be fine stuff out there but what if it breaks then you will find out how they stand behind their products. I find it ridiculous the price we pay for refrigerator, washers, dryers etc just for them to be throw away products.

I will avoid all LG products like the plague from now on! My smart top loading washer (recommended by Consumer Reports at the time) repeatedly gave the UE error. I called LG Customer Service for solutions to the problem. Their recommendation was to add/remove clothing to balance the load. Thats all the advice they had to offer. (Im sorry that I didnt have more dirty clothing to wash at that time. Apparently, they expected me to pull clean clothes out of my closet to balance the load!) When I operated the washer with no clothing in the machine, I realized the problem was with the washer - not my loading technique.After my water bill TRIPLED because of the huge amount of water used to attempt to balance the loads, I requested a service call. The technician informed me that the problem was due to a KNOWN software issue and all that was needed to fix the problem was a software update. I have no issue with this. What I do have an issue with is that LG Electronics failed to form consumers of this simple fix! Apparently, LG Electronics doesnt care about consumers- they just like to sell products. Fool me once, shame on you. Fool me twice, shame on ME!

The sour smell. I have run hot water runs in it but it still makes your cloths stink. The money we spent on towels and clothing. You have to buy them every 3 month. But I see I have the same problem as every one else. So what can we do about it? I want some help!

Purchased a new LG top loading washing machine from Home Depot Dec. 2011. The coating on the top of the machine at the bleach dispenser has disintegrated resulting in the metal rusting and flaking off. Occasionally, clothes are coming out with rust stain. I have contacted LG and have gotten no satisfaction from them. I was told the machine is out of warranty and that this is a cosmetic issue and there is nothing LG can do. Home Depots extended warranty also does not cover this problem. Apparently we purchased a washing machine that was not designed to operate and dispense bleach as one of its functions. This is an example of poor design and quality that a major company is not willing to recognize and offer the consumer assistance in correcting. We can get some comfort in the 10 year warranty on drive motor even though the machine wont last that long. Needless to say we will not purchase another LG product.

Bought the washer and dryer in August 2011 (washer is WaveForce top loader). At first I loved it! I have 2 small kids and a dog so I wash a load daily at least. Got the software update notice so had that done. Noticed I would get the uE or UE code fairly often after that. Then one day no matter what setting I used it would get to the rinse cycle and never put water in it, wouldnt dispense my fabric softener, and just flash 22 min and then after a while stop and give me the UE code. So then I have to stop the unit, choose rinse/spin and then the fabric softener will be dispensed. Then when that is done, my clothes are still way too wet, so I have to choose spin only to try to get more water out. Sometimes I run it a few times and its still too wet. Called LG several times, downloaded the app to figure out what was wrong. Couldnt figure it out. Finally had LG repair place come to figure out whats wrong. $50 later I was told I need a new main board. So today 12-12-14 I had the repair guy out and he replaced the board. He ran his test washes (with an empty washer mind you) and it seemed fine. He left and I needed to wash what I had let pile up some because I knew it would be fixed...first load a light blanket. Washed it a hundred times before. Washer gave me same error codes at the same time. I called the company and was told service guy is out still. I called the cell phone of the service guy because he called when he arrived and left 2 vms and no reply back. Called LG to complain and am so tired of some idiot overseas talking in circles from a manual!!! So it was $190 today and its been almost 5 hours since they left and I just started a smaller load #3. I have 10 people that will be here over holiday and this is what I have to worry about! Towels and clothes starting to have a weird smell. They arent getting clean or spun out enough. And when I cant spin enough water it makes my dryer work harder. Thats next I bet. Worst experience with LG. Wish I wouldve seen this before. I always assumed LG was good. Never, ever, ever again!! Buyer beware!

This refrigerator is Spacious, good brand, trusted, durable, sturdy, convenient, reliable, trendy, long lasting, good looking, easy to clean, minimal repairs needed, affordable. Bought used, it had met my expectations when I first purchased but now I am needing to expand and have a bigger fridge. I would like to get one that has an ice maker and water purifier, I would buy a more updated model.

PSA: DO NOT buy an LG refrigerator. Both they, and the service company they contract with, A&E are absolutely horrible. Back story: I purchased an LG fridge 2.5 years ago to replace an aging one which was keeping food in the 56º range. The new fridge worked fine with the exception of the black satin stainless finish on it which had started peeling off. About a month ago I called to report that. They sent out a service tech who said it was a manufacturers defect and it was covered. They would replace the doors in approximately two weeks.About a week after that, the fridge quit working. I checked all the stuff a non technical person like myself knows to check: had the door been left open; was the air intake clogged. Nope and nope. I busted out the manual. They said to call LG if it was failing to cool so I got on the horn with their service. Shortly into the phone call, the customer service person says, touch the inside of the fridge, does it have any condensation on it? It did not. He told me it was the compressor and promptly scheduled a service call which was about a week out. So I threw out stuff which would perish soon, got freezer stuff to my friends and cleaned the fridge so that it would not get stanky sitting closed up without power.The tech shows up as scheduled, confirms it is the compressor and also the motherboard and orders parts. The parts arrive a few days later, they are the wrong parts. We are now a week and a half in. He blames it on LG (who knows if it was LG or A&E at this point) and says he is going to order the parts and they will be overnighted. Had this been the case they would have arrived on a Thursday, come the next Tuesday, there are still no parts, so we call again. Now the story is that they will be ordering the parts and they will be here tomorrow. LG ships the parts to the consumers home, and A&E will not schedule until the parts arrive so first you get to wait for the parts, then you get to wait for them to have availability in their schedule. The parts arrive, three days later they schedule the tech yet again.They call the day that the repair is to be scheduled and say that the tech called in that day and they will need to reschedule. At this point another friend gets on the horn and basically tells them, oh hell no! and they miraculously find someone from Cape Girardeau and send him up. The guy puts the parts in, says to leave the fridge for 24 hours before putting anything into it. This was yesterday. Wake up this morning and the fridge is yet again a balmy 65º.Call LG AGAIN .... and A&E is closed and wont be able to schedule anything until Monday. Which will then of course be another service call scheduled days out, another tech coming out saying, yes the fridge is not working, ordering additional parts, waiting for parts, waiting to schedule said parts to be told that the fridge cannot be repaired.The fridge is under manufacturers warranty. The failed compressor has a 10 year warranty. I have the extended 5 year store warranty. There are so many 1 ⭐️ reviews on the LG fridge and A&E with people who are having the exact same issues as I am with both companies on Consumer Affairs, this entire debacle is being repeated all over the place. We are now three weeks into this, the doors never did arrive, the fridge still doesnt work and we are waiting on service yet again. If I can save any of you the headache, I wanted to put this out there.

Have had no problems with my LG Washer and Dryer that I purchased 1/2017. I am 5 ft. 7 1/2 inches tall and it is still hard to get all the clothes out of the washer as tub is so deep. Other then that, I have been well satisfied.

This dishwasher was the first LG appliance I ever purchased. I've had it for many years and it's still running great. It has wonderful features like "delicate" cycle (for China) and adjustable racks - both for height and for items you might have to put into them. Even the flatware basket is well designed.

Bought 2 LG French door refrigerators in January 2017. Paid about 3 grand each. April 2019 1 of the fridges stopped cooling. Called LG. Repairman came out and said compressor not working. He returned a week later. Replaced compressor. 4 days later not cooling again. Everything melted, water on wood floors. He said motherboard not working. Waited 1 week with a broken fridge and motherboard replaced. 4 days later found water on ground again. Everything melted. Called again and said will change out compressor again. Need to wait 1 week again. 4 days later broken again which is tonight. This should be illegal. Are they going to do this for next couple of yrs until warranty is expired? In meantime we have to suffer with a broken fridge every week? Anyone with suggestions on how to approach? I wrote complaint to BBB also. Now we have to call LG tomorrow to get repairman out again. This will be 4th visit for same problem.

I purchased a LG refrigerator from Abt Electronics in 12/15. Less than 8 months, the ice maker was not working. The manufacturer came out, ordered the part and had it delivered to my house the next day. He returned to install it. Then less than 18 months after purchasing the new refrigerator, it started making a strange noise. The next morning, there was water in it.Called LG and was told the warranty was up since it was over a year old to call Abt and use my extended warranty service. Called Abt, they diagnosed the problem as it needing a new condenser! Had to wait on the part. Returned a week later installed the condenser. Later the same day, the panel on the doorways showing an error code and the ice maker or water dispenser wouldnt work nor was it cooling in the refrigerator but the freezer was working. Used my extended service warranty again, had to wait a week to get the part and reschedule another service call. They came out to install the fan.I have now had all three major parts on this less than 1.5 year old LG refrigerator. What else can go wrong now? Thank goodness I had an old 30 year old refrigerator in my garage to use as a backup! Wouldnt ever buy an LG refrigerators again. Hoping this last five years! My earlier refrigerator lasted 22 years with no repairs. I just bought a new one since I had my kitchen remodeled!

We replaced older but well-functioning washer and dryer with the upright LG. We were told by the salespersons that this was the best although expensive system. The research we read also led us to believe we were making a great investment. Wrong! The smell and mold that builds up is unbearable. Our room downstairs smells moldy ever since we began using our machine. The washer shakes horribly. We also had an LG serviceman come twice. We paid for his time, travel and service to adjust the legs of the machine. It still shakes and now leaks. Of course, this all started happening once the year warranty expired.When I contacted the LG company directly about the problems, I was directed to use the LG service repair. Beyond disappointed and frustrated. We are worried about the negative impact we may experience with our health with the constant mold that continues to plague the machine. After reading all the logs, something needs to be done about this problem! LG WM2233HW.

I love LG Refrigerators. It is ten years old and looks new. Really nice for a two-person family but it just needs a little more space in the freezer.

4 yr old LG Front loader washing machine... nothing but problems! Kept getting UE code (unbalanced). Called tech and he changed tub seal. Worked for 2 mos and now I have been getting another code saying a spin/drain issue!! Cant put any towels in, not 6, not, 5, 4, 3, or even 2!! My towels are now being held hostage in the washer full of water and locked in!! This washer is a piece of crap and LG sucks! Never going to buy another LG product AGAIN!! Going to look at new washers this week and running from LG!! LG, you suck and need new engineers!!!

I had an LG refrigerator and and I wanted a replacement one that would match my stove and microwave. There are some things I’m not happy with. The temperature control doesnt seem to be as good as it was on the other one. I have a separate temperature gauge and many times, it isn’t as cold as it should be. I even had somebody come out to the house and it hasn’t made a difference. The fridge is fine as far as where the shelves are, but I am not happy.

We went shopping and we liked the LG Refrigerator, and we purchased it a few years ago. I liked the way it was written up and the way it looked. The French doors are my favorite and I’m very happy with the quality of LG. If I had any issues, I called the LG service and the experience was 100% good. I am extremely satisfied with the refrigerator as well as the service. People should go and get them. It was a magnificent experience.

I researched and researched before I bought my LG Cabinet Depth French Door with drawer freezer in black stainless. It is beautiful, efficient, very large inside and works great!

Purchased LFC24786ST from Lowes. Lowes staff was very good but LG customer service was terrible. The fridge compressor emits a high frequency noise that is horrible. LG denies they have ever had any problems with this. The delivery company who brought the replacement model told us he just replaced the same fridge for another customer because of the same problem. I will not purchase another LG product and recommend others go to another brand with another compressor.

The knobs cracked, and fell off. The oven floor is peeling, and the grill burner does not work. Knobs cracking make us very nervous, not knowing if the burners are off all the way. The grill burner does not light all the way around.

First bottom freezer unit I have owned and I will never go back to a top Freezer unit, and my next can only be four inches taller unless we remodel the Kitchen. The door magnets need to be a little stronger.

Based on my research, LG seemed to have the highest rating on all of their appliances and they last longer. They seemed to be the best product out there. It has been less than a year since I bought my refrigerator but I have another LG refrigerator. We just purchased the house, and it has one in it. The ice maker is not a very big one though and it just has a little door insert ice maker. So, it does not produce enough ice for us. The refrigerator is not but two years old and it broke. It took about five weeks before it was repaired. Then, my washer took three weeks to be repaired. The washing machine and the refrigerator are two items that you need immediately in a household. I was so dissatisfied. The parts had to be ordered but it’s not so much LG but the people that they use to repair their stuff. It’s something that they need to look into because when they have crappy service, then the product gets a crappy reputation.

Bought the washer. Washed 1 load then it wouldnt drain. I live 100 miles away from the Menards.com I bought it from and I am an OR trucker and had to go back to work the next day so I called and they refuse to replace it and LG cant find anyone to fix it. New washer and no one in this state can repair it?

I am buyer of fht1409zwl model, paid 38k INR. Biggest drawback is washing quality. (Reviewing after 15 day use) When I compare with my old top load washing machine it not even near by it. Second drum size for 9 kg are same as 7 and 8 kg. When I ask same thing from their representative they say their inner motor is differ, motherboard is different. Practically you cant put 9 kg cloths in one run. Waste of money for 9 kg. I am not writing this because of 7, 8 and 9 kg drum issues, but due to washing quality. I use other products of LG. They are extremely good, but not in case of WM. I dont need this product anymore. I love to use old one. BTW I am using other LG product like TV, refrigerator and they are working awesome. Not posting because of any hate feeling but my genuine problem.

Buyer beware! Rust develops in the top housing of LG washers, starting at the bleach dispenser. It does not matter if you use the dispenser or not, rust will eventually develop there, and elsewhere, on the top and lid of the machine. Eventually rust flakes will get in your wash leaving whites dingy. There is no fix for this problem. It is a result of poor craftsmanship. A class action lawsuit was filed and LG won claiming user problem. Odd how the regular use of their product would be a problem that causes rust. Do not take my word for it alone- search “LG washer rust” and read about loads of frustrated consumers with rust problems starting in the bleach dispenser area, in some cases rusting out altogether. Buyer beware!

So.. this machine was given to me and now I know why! This damn machine sucks BIG TIME! I must get rid of it too because it does absolutely nothing but soaks my clothes in filthy water and in slow motion, rotates it mid circle (to the left and right). When loads are done, vagina discharge on my panties and deodorant stain on my blouses! Sorry... I know thats tmi, but its the truth. This ** washer is a waste of space. LG... yall suck!

I saw the LG refrigerator on the store and it was a good size for this particular model. My parents have LG as well. So, I ordered it online and so far, I like the size of it. It has two different store options, but it’s a big room. Also, I dont like the smart inverter technology that it has. It turns off a lot more than it’s supposed to, so the temperature goes up and the cycling of the temperature is probably more than it’s supposed to. The refrigerator goes warm inside and the cooling kind of cycles on and off to save energy. But then, it goes too warm before it cuts off to go back to cold.

In 2010 I purchased my first LG refrigerator from best buy. I had several problems with it freezing food on the refrigerator side. They came out to repair it several times. In 2014 after about 3-4x of having to come repair the refrigerator they replaced it because it was under an extended warranty plan. I now have problems with the new replacement refrigerator which its warranty expired in June. I had a service person come to check the refrigerator out and they said the compressor is bad and it will cost $1100.00 to get it repaired. Totally not what I suspected. I paid him for the service call and diagnostic testing but I now have no refrigerator. This has been a bad experience with LG refrigerators for me.

My French door fridge has not been cooling (top, not freezer) for months. Set at 34, stays at 40 +! 5 service calls. It is, in my opinion, defective. Would not buy LG again. Never had problems with previous brands - NEVER!

Have an LG French Door Refrigerator. After 18 mo. the compressor died. It took LG 6 weeks to figure out that they could not find an LG certified repair technician in our area. They refused to tell us how they would respond, and then gave us a refund, but refused to repair/replace the unit. They do not answer calls/faxes, and do not seem to care about their customers. I spent a total of over 20 hours on calls/emails/faxes. Every call involved 15-35 minutes on hold before getting to a live person. They kept passing me from one department to another. Totally frustrating experience. Would never buy LG again.

About 2 months after purchasing the unit, the heating element that controls the defrost mode went out and had to be replaced. Also, this unit makes a horrible vibrating noise when the compressor runs. If I put my hand on the door, it immediately quiets down. When I told the technician about it, he said it wasnt anything he could fix. They sent another technician out and he said this is normal and that the new compressors are just loud. That doesnt make sense because when I put my hand on the doors, it immediately quiets down. National Platinum Services wont send anyone out unless I agree to pay a $95 fee. I refuse to agree to this as the unit is new and is under warranty.LG says this is an installation problem and not their problem. LG told me to watch a video on how to level the unit and sent me a wrench for the doors. I have both front legs as high as they will go and the wrench they sent doesnt fit - one end is too small and the other is too big. LG confirmed that the wrench they sent is the only one they have for the refrigerator, yet no one can tell me how to adjust the doors without it. I talked with a supervisor who said they would send someone out free of charge to get it level but that never happened. A month went by and now LG is saying a new policy went into effect 2 weeks ago and I have to pay the fee. I find it highly suspicious that National Platinum Services avoided contacting me until the new policy took effect. BTW: Both technicians who came pulled the unit out from the wall without re-leveling it.Now today the heating element that was replaced is not working properly and ice and frost is building up in my freezer. Im beginning to think that the whole line of your refrigerator is not properly leveled is just a stalling tactic from LG and they know these units defrost mechanisms are not designed/built properly. Perhaps this is why theres such a bad vibration and noise. Theyre just trying to waste time and wait for the warranty to run out. NEVER. BUY. LG. EVER.

I have had my LG washer and dryer almost a year. It has NEVER gotten my clothes clean, even after repeated pre-treating and soaking. The water doesnt even cover the load of clothes and, besides the streaks of soil and dirty spots, they even have DRY spots on them. How can this be called clean? Even my underwear doesnt come clean and they are delicate but I wash them on hot and regular wash rather than delicate! I have given up and am ready to pitch them even though I have over $1800 invested in them! What can a consumer do when the company wont stand behind their product? I will absolutely NEVER buy anything with an LG name on it again!

Purchased two LG refrigerators both breaking down same way. Thought the first time was just defect; now after reading blogs and comments just poor manufacturing. On the first unit 1mth after buying, fresh food storage stopped keeping food cold and freezer stopped freezing. After 3 attempts to fix through LG, I refused a fourth try. They refused to exchange. Home Depot absorbed the loss and exchanged the refrigerator, which they didnt have to do. Now 2.5yrs later of course bought LG, like I said 1st time bad luck. Now again refrigerator not cooling, had to throw out food last night and again today and the freezer now not working, of course, warranty expired after first year, and they cant help me. Have 4 kids, can barely afford to buy food and make it last. Now Im throwing it away and cant get help. Why would a Refrigerator stop working only after 2 1/2 years? Poor manufacturing. After checking internet blogs and complaints, found out thousands of customers have had the same problems, have been reported it, and have gotten no help, have to pay out of pocket and have someone come in and diagnose the problem then order the part directly through LG. The company should be ashamed of its self for not resolving a problem like this when families buy their products because of past reputation of being reliable - $1200.00 paid and only lasted 2.5years. Now will cost me between $200.-300.00 for the repair. I will never recommend or purchase another LG product again. Thats why they only warranty their products for 1yr only. For a purchase this big and important storing food and knowing all families and people in general have the use for this item, they would have more integrity.

We purchased the LG washing machine and dryer from Spencers. I am dissatisfied with our salesman in that he should have made us aware that this washer is a large capacity machine with no capability to wash smaller loads. They want you to buy another machine to sit underneath the main washer. The dryer is a mess. I spent $1,000 for a dryer that doesnt sense the dryness of sheets!!! It shuts off early leaving the corners of the sheets wet. I called the technician who said thats the way it is and I should use the manual dry time and estimate how long it needs to dry completely... Really... Really... thats the way dryers operated in 1958! Dont waste your money on this piece of junk.

LG refused to acknowledge that major repairs 15 months after purchase of a washing machine is a problem. They had no interest in helping me after calling the company. Water leaked out of multiple cracks in the drainage tubing and flooded my floor. The repairman said LG often has many quality problems and highly recommended to never buy any LG products as the company does not stand behind them. I will never buy another LG product again.

I had a Samsung refrigerator and it last two years. I went through hell with Samsung because it was still under warranty and it took me three months to get that resolved. Then I bought this LG refrigerator and the compressor failed in it. But I called LG and it was handled the best way it could’ve been handled. I was very impressed. And service tech came out and fixed it. He was very professional and very good. He put a new compressor in it and the difference is night and day. The refrigerator has been running great since then and they got a loyal LG customer now because of the way they handled the whole situation. They backed the product, so I don’t have a problem and I’ll buy another one. My wife even told me that I had to talk to somebody and tell them how the experience was and how well it was handled.

WARNING, WARNING. Read before you buy an LG product. I have had this side by side LG refrigerator for 4 yrs and the compressor is dead. CAN YOU BELIEVE IT? What a piece of junk. I have owned several refrigerators over my lifetime and all of them lasted more than 14yrs. I am over 60 so I have had lots of different products. This product needs to be recalled and replace by a different brand. I lost over $400 in frozen food. I am so frustrated right now and can promise you I will never, ever, ever again buy a LG product of any kind. This should not happen.

WT4801CW - Only bought this washer four years ago and can echo others who say that cycles take a LONG time. Now am getting OE error constantly ~ have done troubleshooting and there does not appear to be any blockage in drains. Will try appliance repair but disappointed as I had cheap Frigidaire for 15+ years and no trouble... Will not buy LG again.

My 7100 series LG top load washer is awesome! I had a very expensive Bosch front loader that sounded like a jet all during the spin cycle (even on the low setting), and it grew mold. This LG is quiet and the tub is huge. I am very pleased.

Except for one very important aspect, over the past 18 months, I have been pleased with the LG front load washer. It is quiet and cleans well. I do keep the door open when not in use to avoid mold. Problem-1: At the start of each cycle, the solenoid that regulates drawing water is so powerful that its ruining the water pipes throughout my entire home. Problem-2: I’m still trying to find how to contact LG.

Updated on 03/24/2020: Well this is just a follow up to my last review. Still no change in the fact that LG has the worst customer service. As stated in my last review I bought the microwave last November and after 10 service calls they still refuse to replace the unit, forcing me to take day after day off work as they try and repair the microwave. DO NOT BUY LG is my advice if youre in the market for appliances. I only hit 1 star because it wouldnt let me put none.Original Review: Well I wish I could say my experience was good, but if I had to do it all over I would definitely not choose LG. It started in November of 2019, I was deep in the middle of a whole house remodel and it was time to purchase appliances. I chose LG because they had the look I was wanting and seemed to have decent reviews. So I made my purchase at the Home Depot and set up delivery. They were delivered the next weekend and as they suggested I unboxed everything at once before the delivery driver left and all looked just as beautiful as the ones I had picked out at the store. I was still a week away from actually installing all the appliances so I didnt think to plug each item in to make sure they worked. Thats where the trouble started, the refrigerator, range, and dishwasher all worked great and still do to this day. But when I got the over the range microwave installed and plugged in it wouldnt work. I immediately called home depot who referred me to LG direct. I called LG direct and they said since I waited 72 hours that I would have to have it fixed rather than replaced. Here we are March 1st 2020, 5 service calls, 8 calls on hold with LG, and a pissed off wife, I still dont have a working microwave, and the part they say it needs is backordered. I am beyond pissed off with LG and would definitely not recommend them on the sole reason as they do not stand behind their product. I wish I could return all of the stuff and go with another brand. Ill keep you updated if they make it right. But I have lost all faith in their customer service.

We had this microwave for a few months and it started tripping the breaker. We had the breaker and all the electrical parts checked - nothing. We called to have it checked and repaired. They replaced a couple of parts in the unit - it still would trip the breaker. Called again and told them to replace the whole thing. Got a new microwave - and every now and then it will trip the breaker. Our old microwave NEVER tripped the breaker or had any issues with it, we only replaced it because we were remodeling our kitchen with all new appliances.

I had purchased a LG refrigerator about 5 years ago. Needless to say, my 15 year old mini fridge is one-upping this terrible product. I have been trying to have SOMEONE repair it, however, there is no appliance store that is certified to fix it. Clearly this speaks volumes. I have had nothing but terrible service from LG, who expressed no concern for this ongoing inconvenience (understatement). I am just about at the two month mark of having a non-functional refrigerator. The fan was replaced although that still didnt fix the problem. Ill be purchasing a new one because dumping more money into this product seems counterproductive at this point. I WILL NEVER PURCHASE A LG PRODUCT AGAIN!! (Im only 31.)

Microwave had a fire in the fan/exhaust area and spread to the cabinets. It could have spread, had I not turned off the breaker. The wiring to the wall had not electrical issues. The fire clearly started from within the microwave. MODEL# LMV1813SW.

The icemaker gets stuck, manually need to separate cubes. Also makes popping noise. Door seals get black mold. Stainless finish is impossible to get spotless even with dealers suggested cleaner and etches unlike my Miele dishwasher stainless exterior which cleans up perfect effortlessly!!

Bought the 4.1 high efficiency top loader on 2/1/14 from Lowes and on 5/15/15 the washer broke. The codes that keep showing up is telling me the problem is with the drain hose. So Ive checked the hose, removed it, bought a new one and still the same code appears. So I took the back off to check if something is blocking the hose and nothing. When the clothes are washing the water will not drain it is aimed into my stationary tubs so I lay it on the floor and the water pours out but doesnt stop so the washer can fill up to actually clean the clothes. Called the 800 number to be told its out of warranty and I need to call a local repair man. Many places dont deal with LG repairs and the ones that do charge $100 just to look at the problem. A total waste of $800 on this item. DO NOT PURCHASE THIS WASHER.

The knobs on my NEW THREE MONTH OLD stove are so touchie I’ve turned them on without even knowing, and have it catch on fire on my glass top and burned myself trying to put it out. This was on 7/21/18. I called the company and emailed SEVERAL times. Getting told, they will get back to me even after I told them how dangerous the knobs are and it happens all the time. I told them I’m scared children or adults can seriously be burned. Then I sent them pictures and kept getting the runaround because I didn’t need to go to the emergency room they said. (I was not trying to sue them) just let them know how dangerous it is. I now have permanent fire damage on my three month old glass stove top. I asked if they could fix it and the phone supervisor (accidentally) hung up on me when I called back with my case number. They said they have no record of me calling at all. And have not seen the faxed pictures they told me to send.Then today 12/7/18 same thing happened and once again. This time a big fire we had to put out. Now my pretty glass top stove looks terrible but lucky no major fire damage - just a terrible looking stove. The sad thing is I have LG stove, microwave, refrigerator, washer and dryer. You think a big company like their’s would take this seriously.

I have purchased lg appliances with extended warranty from brick. Next thing you know, the porcelain lining in the stove cracked and peeled off (right the first use of oven). Later on I couldnt shut off largest element. Tech guy came and replaced control module!!! Except the new control module doesnt work well. When I switch largest element on, the number of intensity shows in two windows!? LG fridge - seals on doors broke, rollers for drawers fell off. Plastic inside is so fragile (you better not use it). It breaks on contact. LG dishwasher with steam function -- whole motor assembly was replaced due to busted bearing. How long new assy will work? Only appliance GOD can tell! Today I called LG DIRECT. They said, You are on your own, buddy!!! Good luck!!!

Dishwasher consistently had been flushing and would not work. Weve had the repair guy out a couple of times but he acts like hed rather be somewhere else. We asked for a different guy since he hasnt been able to resolve our problem 3 times. There is no other guy. Now it is flashing. The dishwasher has worked on and off for about a year. Were just getting a new one - NOT LG.

This is the WORST appliance I have ever owned! Second day after receiving it we had to call repair out due to ice forming in freezer. So much ice in freezer we couldnt pull out the drawers. LG said it was a design flaw and fixed it. Fast forward. Luckily we had taken the extended warranty out for 5 years. In the 5 years we owned it before the warranty was up we had to have it repaired a total of 5 times with the last repair being the refrigerator totally stopped cooling. LG replaced the circuit board and said that should fix it. It didnt. They came back out and replaced the compressor. This fixed it but not totally. We were without a refrigerator for 1 full month. We had to turn the temperature lower than what it was actually cooling. I should have called them out again at that point but it was cooling. About a month after the warranty was out it stopped cooling to where it should be. Called repair again. They refused to work on it. Said they did everything they could do. Plus if it was the compressor again we would have to pay for labor. Also if it was the control panel, they only have refurbished parts because they dont make that anymore. We were concerned about it not being fixed after paying a bunch for labor so decided to have it taken to the dump after only 5 years and purchased a different brand that is made in the USA. We originally paid $2800 for this piece of crap!

My new large capacity LG washer model WM8000HVA does not spin out water ninety percent or more of the time regardless of the size or type of load. The machine was purchased on 07-08-14 and delivered at the end of August 2014. I started having problems with the machine not spinning out from the first use. I had three service visits and at the 3rd visit LG technicians suggested that the service tech replace the hall sensor and main computer. They subsequently decided to replace the machine with a new one and the same problem continued. I have had two service appointments on the replacement machine and on the second visit the LG technician replaced the main computer and the hall sensor on 06-10-15 but this did not resolve the problem. I had a medium load in the washer when the tech showed up and the machine would not spin out displaying a UE error code.After replacing the computer and sensor it still did not spin out displaying the same error code so the technician suggested that I take out more than half the clothes and then the machine spin out in three separate loads from what was originally a medium load. I inquired why this is and he informed that the machine was not really designed to wash loads above a certain size or weight. I then inquired why would one buy a large capacity washer that could not wash large loads including comforters and he said he understood. I later called LG Executive office and spoke to ** and informed her that this machine was defective and unsuitable for my needs. She initially said they would not allow a return but then later informed that she would research further and contact me by Friday 06-05. I have not heard back from her or anyone in her office to date.I would like to add that this machine was purchased to replace LG model WM2277H which is a 4.0 CU. FT. Washer which I had for over ten years and was able to wash larger loads in than the new machine with no problems and it still works. The new WM8000HVA is advertised as a 5.2 cu. ft. mega capacity washer. I would like to have LG reclaim this washer and issue a full refund because the service/repair options have been exhausted and the machine is not working as it should which indicate there is an un-repairable defect.

Bought a LP1111WXR at Home Depot. Could not get the unit to work. Called LG and they arranged for a service call. At no time did the customer service rep at LG Corporate ask for or require documentation, they advised that with the serial number they had the information they needed. LG customer service arranged for the 3rd party technician to repair the A/C unit. The tech arrived and confirmed that 99% of the unit functioned properly, except the canister holding the coolant had left the overseas LG factory either a.) without being filled, or b.) with the canister seal improperly properly fit (all coolant leaked out), or c.) with a cracked or defective canister (all coolant leaked out).The technician was set to repair, and then asked for the authorization number I had been provided by LG customer service. The senior advisor at customer service had never provided an authorization number. I advised the tech that LG arranged for the service call. He checked his notes and confirmed that LG Corporate had in fact arranged for the service call....but, nonetheless, he still needed an authorization # (which I was not provided). When I called back LG they gave me the runaround for about 1-hour transferring calls, on hold, etc... The supervisors whom I spoke to where now nasty, and horrible. They advised that it was my fault for not having the authorization number, and would not help in anyway. I now know, firsthand why and how LG sells their electronics at such a great price. Their customer service is awful, misrepresents, and when their product is discovered to be defective, they will not fix it.Worst customer experience Ive ever had - dont buy LG. Ill never buy an LG product, regardless of the price. Never again.

Three door LG fridge. 3 1/2 years old and broke down 6 times. Frequent canceled repair calls and many no call no shows. Have to pay labor, LG only covers parts that must be ordered, 7 days out. Who still takes that long to order anything. Then another repair call to install the parts, and another charge. Once again, you are lucky if it lasts more than a day or two. 6 months is good. LG could care less and Sears doesnt seem to care either. Perhaps a class action suit is in order. At the bare minimum it may force LG and their poor products and even worse customer service out of the market. As for Sears, they will likely be gone by this time next year. Its clear why to anyone that has worked with them.

Contacted LGs customer service after major issues with the refrigerator one year and three weeks old. We were transferred to multiple customer service agents. Placed on hold at one point 2 1/2 hours. Funny thing is the message that plays when youre on hold how our time is so valuable to them. Each time you get a customer service representative you have to start from the beginning, Even though supposedly every phone call is documented.Of course, any reasonable person would escalate in their frustration with each one of these phone calls that were made. Not to mention the multiple times we were being transferred and hung up on and had to call back. Absolutely nothing is done until I had to raise my voice and demand to speak to someone that can get something done.When I finally got a corporate supervisor on the phone it took him less than 20 minutes to schedule an appointment and extend the warranty to have the refrigerator serviced. Any reasonable company that stand by their product would have done this from the beginning. I will never purchase another LG product and I will tell everyone I know to think twice before they make a purchase.

When we went shopping for a new washer/dryer, I was upset to find that nobody carried the old-timey washing machines -- unless you wanted a very small tub that you cant wash your bedding in. I did not like the fact that these new washing machines did not let you set your own water level or preferred washing cycle (you know, permanent press, delicate, regular, etc.); nor did I like the fact that it did NOT have an agitator. I do not need a washer/dryer for dummies who need presets for the various types of loads. LOL Plus, I had a sneaking suspicion that a washer without an agitator couldnt get laundry cleaned properly.Well, as it turns out, everything I did not like about the new washers is everything that I absolutely hate about our LG top loader that we bought in 2012. I was right not to want one in the first place, but I had no choice but to buy one if I wanted a NEW washer/dryer. The load sensor simply cannot gauge the size of a load properly. It either adds too much or too little water. Most of the time, it wont add enough water to cover even half of the load. When you trick it into adding more water (by opening and closing the lid as if you added garments), it ALWAYS adds water to the top -- even for a tiny load of undies.I was told they came out with these new types of washers to help reduce water usage. Well, thats an epic fail! Especially since the machine never gets the laundry clean, which often results in washing a load two or three times. I always wondered why Downy came out with those scent-boosting pellets, which we never needed with our old-timey washer -- because these washers simply do not clean clothes and they need something to make things at least smell good. Who do they think theyre fooling when soiled clothes come out of the washer still soiled?Now, about the lack of agitator, I couldnt have been more right. I was told by the salesman that the wave force is the way the machine agitates the clothes. Well, how can the wave force work when theres too little water in the machine that it doesnt even cover the load? When it fills the tub to the top on a load that didnt need that much water, the wave force causes the clothing to get all twisted. Each piece is twisted on itself as well as twisted with other clothing items. How gentle is that on clothing?With my old-timey washer, I could wash the dogs bedding and have it come out minus all of the dog hair and any stains and smells. Not with this machine. Theres always a significant collection of dog hair, particularly on the top, and I had to begin using color bleach to help with stains and smells better, but its still not clean. Dont even get me started on how unclean undies come out. LOL Those two types of loads, as well as towels, are usually the ones I have to wash two or three times -- and they STILL arent as clean as they should be.At least the dryer does a decent job, but it makes a weird noise that has me worried it will break down at any moment. Also, I fortunately have not had as many issues with the washer getting unbalanced as Ive read that others have had, but I hope I didnt just jinx myself by saying that because it does seem to be happening more often of late.At the moment, I simply cannot afford to replace a washer/dryer set thats only a few years old. My old Maytag lasted 20+ years with only two minor belt replacements, so I certainly did not expect to have to replace a three-year-old set or spend gobs of money fixing something that, according to other reviews, probably wont fix a thing.I tell you what, though, when I do go to replace them, if the stores do not have the old-timey machines with large-capacity tubs, I will go to a store that refurbishes them and spend my hard-earned money there -- most likely on a Maytag set. Maybe I should go check them out now to see how affordable they are. I know for a fact they wont cost thousands of dollars and will STILL actually get my clothes clean with less time and water -- not to mention without Downys smell-good-dirty pellets. LOLIn conclusion...just say no! Not only to LG, but any washer like it because its not possible to PROPERLY wash laundry without an agitator. Furthermore, if youre a green person like me who wants to save on water, you will cringe at how much water these washing machines cause you to waste just trying to get your laundry clean -- and to no avail.

This stove has so many different and extra things it can do that it is a great product. It being a flat top, it is easy to clean and keep clean. The burners have very fast heating elements that heat very quickly and there is even a warming burner. They cool off relatively quick also. The oven has several different functions as far as not being just a regular oven, has auto conversion and proof and several other settings besides just bake. The light turns off when you open or close the door which is great because it is never left on by accident. The oven is so very easy to keep clean, the dripped food cleans off extremely easy.

I liked most features such as the touch screen to change my water temp and the temp inside my fridge and its drawers. If I want the meet at a certain temp I can tekk it the temp I want. I didnt dislike hardly anything on that product. I really love temp control from the outside of the product itself. I dont have to stand in the cool air and then decide if I need to rearrange things before I will be able to accomplish what I wish. I would buy another one so yes it met my initial expectations as it keeps fruit ripe and veggies from fermenting. I can hold veggies for weeks before they are black.