Purchased a LG refrigerator at Home Depot. 2 years later compressor gave out. I called Lg services, Oh your warrantied just expired. Thief’s!!!! Come and pick it up and shove it up your rear end!!!! Stay away from Lg!!!!

Bought a LG Top load washer less than 3 years ago for $720. Its constantly going out of balance several times every load you wash. Now the drive shaft broke and took out the wash plate as well. Despite the fact that the front of the washer has a 10 year warranty sticker plastered on the front of it LG refused to authorize the repair center to cover the parts under warranty, the cost of which is approx. $400-450. I called LG directly and they and talked to a technician first and she just kept telling me it was not her department and that she was only authorized to talk to the service repair company and not me.I had to beg to talk to a supervisor and had to wait forever to talk, for her to get on the line only to tell me that the 10 year warranty only covers the rotor and stator, not the drive shaft and basically told me I was SOL. Bottom line save yourself the heartache and money and dont ever buy a LG washer. They are JUNK and their customer service is non-existent!

This stainless steel dishwasher is only 2 1/2 years old and must be replaced. I have struggled with dirty glasses and dishes the entire time. The washer sweats after cycle finishes and leaves a gritty film and smell. The inside has developed a nasty clouded surface that must be wiped out with each use. The rinse aid helps only a little and I have also used vinegar and CLR to clean it out. Nothing works. A repairman ($75) said the arms were hopeless clogged and recommended buying a new washer. This one cost over $750!!!

I wanted to let everyone know that there is a class action lawsuit for the refrigerators with the light not going out. It has been settled. Our four-year-old refrigerator (LG Refrigerator Model No. LCF25760SW with French doors) is having ice maker problems too. There are no repairmen in our area. It leaked water out into the floor while we were at work and caused floor damage. I ordered another ice maker from someone that LG recommended. It still has problems. Home Depot is where I bought it, but I cant get them to give me a repairmans phone number either. I will never ever buy another LG product again as long as I live. If you live in the middle of nowhere, dont buy LG products! They are not worth the price at all or the trouble.

I have the stackable. It cleans like any other and of course, no agitator. I have have the front load washer & dryer (top and bottom mount) for about four years and have not had any issues. I am not a fan of the less water it uses, but so far I believe it cleans nicely. It plays a tune when you turn it on and when the cycle ends. They have a much nicer appearance than the top loaders.

I’ve got 5 in my house. The oldest is 7 years old. They all work perfect. Well worth the money. I’ll never buy a different brand. Also rated very high thru many online outfits. The color, the the brightness and everything thing about them is great. My smallest is a 20 inch in my smallest bedroom. They go up in size from there. My 65 inch is the largest in my living room so I have a variety of sizes and she’s never once have I had to have them fixed. My newest one is 4 years old now almost 5. Thanks for letting me share my experience with anyone that reads this. Very satisfied customer.

After having a house fire and needing all new appliances, we decided to go with an LG 4 piece kitchen appliance package from Home Depot for nearly $3,000. Within 5 years (right after the extended warranty we purchased had expired) the dishwasher stopped draining. We ate the cost of that and got rid of it and purchased one from a competitor. We have also had problems with our oven, sometimes it will go through periods where it wont turn on, then its fine the next day. Again, we are just dealing with that at this point since we cant afford to purchase a new one right now. Finally, we are now dealing with our refrigerator. At $1600 our refrigerator has stopped working due to a bad compressor at less than 8 years old. There is only one technician in our area that LG will let repair this, and while the part is still covered by the manufacturer warranty, the labor is going to be between $500 and $700. This is ridiculous! We had so many options when choosing our appliances and we put our trust and money into LG. We have been living out of a mini fridge for two weeks because we dont have the money to make this repair. After reading all of the same complaints about this refrigerator, LG should be held accountable and make this right for their customers!

LG top load washer WT1201C - This clothing washer has one major flaw. If working properly it automatically balances the load. If it detects that the load is not balanced it will automatically rebalance it before completing the cycle. However, it frequently is unable to do this, requiring the operator to remove all the items and replace them in the washer. This often happens more than once during the cycle. If you are not constantly monitoring its operation you may check after the amount of time for the load has elapsed to find that it never completed its cycle. I would not recommend this product for this reason. I would never buy this again.

We have a 3-door side-by-side with ice/water. Ice maker is slow and very undersized so we will definitely run out of ice during a party. The refrigerator is very stylish but it is painted and can and did scratch. The unit is quiet and led lighted interior is quite nice. The door gasket has gone bad in 3 years though. WE bought this thru Home Depot and wisely bought additional wty. WE have some trouble with refrig and LG stove and the warranty company has been EXCELLENT. This is very important. No sin to need a repair but to be left hanging is not good. We will buy LG again. :-)

Purchased an LG microwave, refrigerator and range 2 years ago. In the first 24 hours the condenser went out on refrigerator, had to wait 4 months for replacement due to back orders. Then 3 months ago the range start button decided to die (which controls clock and oven). Paid 100.00 for a repairman to tell me I would need a new motherboard for one button, which would cost over 450.00. Of course, I called customer service and went back and forth for 1 month to be told, sorry it is 2 years old. Well, I guess they only make appliances to last a minimal amount of time. Last week, I opened the microwave and the ???? vent fell off in my hands. Run to American made, these are junk!!!

LG wont warranty a two-month old $1,100 washer that is having the same UE code and spin/rinse problems that many others are having. The difference is that, in my case, I bought it from a friend that went with a stackable set of machines. And they were saying that LGs warranty is not transferable! They will only stand behind their products if you purchase them new and have the receipt! Pretty sneaky, if you ask me. The service rep actually said, Well, its in the fine print! I will never own anything made by LG again! What a rip off! I will make sure that everyone possibly know about their warranty being highly unfair! If everyone knows how bad it is, nobody in their right mind would buy this LG junk!

Purchased in late 2011 as part of a range, fridge, microwave, dishwasher package deal from appliance warehouse. This is the third time Ive had to call for service and pay $60 charge each time on my homeowners warranty policy. The usual problem is burners that dont turn on and in the past, only a few would go out at a time, leaving me a workable burner or two. This time all are out and now the broiler is also down -- only the oven is working now. One service tech said the cables inside the panel were loose. How that happened, I don’t know because the range doesnt get jostled or moved around a lot. Another complaint within the first six months of purchase is an inside drip between the oven door double paned glass but Ive lived with ugly mess because the service tech couldnt fix it without taking the entire range to the shop for a week. But wait -- theres more LG product problems! The side-by-side door fridge problems have also cost me three service calls ($60 each). The icemaker frequently goes on strike for several months at a time and then on its own starts working again. Of course, this renders the ice dispenser constipated and totally useless. The cold water dispenser has the opposite problem and is often incontinent it keeps spewing water for several seconds after the drinking glass is removed.I believe LG must stand for Least Good and the range model number LRE30453ST must stand for Least Reliable Electric ** Stoves Terrible. I will never again purchase another LG appliance and recommend that other buyers also shop for another brand.

Bought a LG refrigerator Model LFX25991ST June 19, 2014 and it quit working in less than 1 year. The circuit board went bad. The technician had to replace the circuit board 3 TIMES before LG sent one that worked. After the first time I called LG to see if they would overnight the board. They ABSOLUTELY REFUSED even after talking with a supervisor. I also was told by LG that they would not pay for the food I lost. It took 3 WEEKS before the refrigerator was working again. NEVER, NEVER will I buy another LG product.

My friend rave about her range & I like it; does a good job. She states the oven cooks the meals fast & evenly all the way around, I happen to like the way it looks in her kitchen. I sometimes go to prepare meals for our families & I like how fast it cooks & a big plus for easy cleanup. I plan to buy a LG range for my kitchen in the very near future.

I received this machine (LG washing machine WM3670HA) in January of 2017, in January of 2018 there was a problem with the motor that drains the machine, the machine would no longer work. I contacted the company, their customer support people really cannot help you and you go in circles with them. Appliance service companies do not want to do LG warranty work. It is February and I still have not had my machine serviced. I have never had a washing machine not work, especially a very expensive machine that I have had for just under a year. I have usually had Kenmore machines in the past and they have worked for many a year. I should not have bought a different brand and definitely should not have bought an LG.

I bought a top loading washing machine (no agitator in November 2013). The first week I washed a pillow and it shredded it and any towels to pieces. I called Home Depot and they said I had to deal with LG. A repair person came out and determined that the plastic rim around tub needed to be replaced. I wanted LG to replace my washer and they said NO. They told me that I had to have repair people out 3 times for same issue before they would consider replacing it. The plastic rim got replaced and the washer continued to shred clothes.The next repair person came out and found sharp edges in bottom of tub that have been ripping clothes. He then contacts LG and they say that this not covered under warranty. The repair will cost $800 (which is more than I paid for the washer!). The repair guy told me to only wash clothes on Bulky bedding setting so that clothes will less likely shred because it uses the most water. The following month I had a loss in the family and gave up trying to deal with LG. So for the past 4 years I have been using this washer only on Bulky bedding setting and throwing out a piece of shredded clothing about every other wash.The washer never cleans well, my whites are always dull and makeup never washes out of washcloths. The top latch also broke and I have to hold the lid down for a while before it will start. For past two weeks I have been getting a an error message that my brother who works on washing machines could not fix. It will not drain/spin. My brother took the back of the washer off to see if he could help and there was tons of pillow stuffing and shredded clothing pieces from the very first week of having this machine! LG says all repairs are up to me and there is nothing they can do. I will NEVER buy anything LG again!

I bought my LG Refrigerator LFX28968ST March 2015 and after 3 years my compressor breaks. A repairman came to my house and charged me $450 in labor to install the new part. LG covered the part but I had to pay the labor. I wasn’t very happy about the situation but I had no other options but to pay. The repair man installed the new compressor and the refrigerator seemed to be cooling. The next day the refrigerator stopped cooling again. I called the repair man and he came back out to my house worked on the refrigerator for about 1 hour 1/2 and told me everything was working properly. The next day refrigerator stopped cooling again. I called the repairman. He came back out to my house for the third time and spent another hour 1 1/2 working on the refrigerator supposedly fixed it. The next day still not cooling. Called the repairman and he told me he was going to refund me all my money and I needed to buy new refrigerator because it is a lemon. I spent $2800 on this refrigerator and it cannot be fixed. I will never buy any LG products again.

I bought a LG refrigerator 5 years ago, which stop cooling due to leak in sealed system. Warranty 7 years. They refused to repair or replace and offered 40% of initial amount paid and it took them 4 weeks to resolve this. So be prepared to spend a few thousand dollars again within 5 years. Never an LG again! Technician who came to have a look at it suggested to buy KitchenAid or Whirlpool. The delivery man said he was not surprised to have to bring back the LG. It happens often?

I bought a brand new LG refrigerator that only worked for 1 month. I have been calling and over and over to get a replacement. The only thing LG and Home Depot do is send a technician to replace the SAME part over and over without actually fixing the problem. The refrigerators lights dont work, the doors have trouble closing, its not freezing, and its not cooling. I havent had a working fridge in over 2 months and no one seems to know what they are doing. I do not recommend this brand, Home Depot and the A&E technicians that do not do their job.

Had microwave installed. All went well until we tried to plug it in. The power cord is about a foot shorter than the old microwave and would not reach the outlet. Called LG, customer service, and they had no solution. They even told me told me to not use an extension cord. So now what LG?

I purchased this refrigerator on Jan 25, 2016 from Home Depot. I didnt actually use it until after renovating my home so it was put in service in July 2016. In January 2017 we lost refrigeration. This was the start of what felt like never ending problems. Because the fridge was less than one year old we had to use LG, not the Home Depot extended warranty.LG responded that they would have a service person there after 4 days. In the interim, we lost all of our food and had no refrigeration. I complained about the delay and they fundamentally didnt care. The repairman came and could not repair it. He ordered parts which would take several days. I complained again to LG and said we had a lemon but they would not replace the fridge and we had no cooling. And the fact we were without the appliance did not matter to them. The parts came, they were installed and the fridge did not work.LG said they would send another repairman which again took a few days. They would not acknowledge we had a lemon and they had ZERO empathy about our situation. They did not care that our $3,000 brand new fridge did not work and we had nothing. BTW we had also purchased a new LG washer and dryer the same day as the fridge but that meant nothing to them. It was a $5,300 order. I contacted Home Depot, who were wonderful. They sent us a small fridge to use.The new repairman came. He said they need different parts. He picked them up himself the next day. He installed them and the fridge worked...for a few days. We had returned the Home Depot loaner fridge, we were assuming the problem was fixed. Then we lost cooling again! I contacted LG, they said we would get a repairman in a few days! I contacted Home Depot and they sent another loaner fridge. It took another 3 weeks and a few visits by different people before it was repaired. I put in a formal request for a replacement and LG refused it. Essentially saying that notwithstanding our problems, it was repairable and not a LEMON. Of course they knew their warranty would run out so if it was a LEMON they obviously did not care.Today is February 10, 2019. My extended warranty ran out on Jan 25th, 2019. I couldnt buy a further extension (I tried to) because the original price of the fridge was too high for an extension. That worried me given the history of problems. I was able to extend my washer and dryer and I did. Yesterday, the compressor started making a noise again. The same noise we had before the other failures. Although, the warranty expired Home Depot will service it because they have a 30 day grace period. Thank you Home Depot. You are an honorable business. LG, you are terrible. This fridge is a LEMON and should have been replaced. No-one should have this many problems and now be faced with future bills because of your companys failure to honor the quality of a product you make. LG is not an honorable manufacturer. Stay away from their products.

Our 9 month old LG French Door Refrigerator has had a horrible vibrating sound almost from the day we bought it. As a final measure before throwing it out, I took the lower rear cover off the compressor area. The compressor is vibrating very loudly, to the point of complete annoyance. I placed a small piece of 1 thick hard rubber flooring wedged above the compressor... this appears to have temporarily stopped the vibration (as has a number of other attempts to stop it including turning off the ice maker, removing the ice tray, taking jars off the inside refrigerator door, checking the level of the refrigerator, and cleaning the dust off the coils). Call goes out to LG to come get it tomorrow.

We bought a side by side with freezer on bottom and chilled water and ice dispenser on door. It cost $2,500 new. Today, less than 3 years old, it has stopped cooling, freezing and making ice cubes! In my opinion, this is not good reliability. I do not believe that I would purchase LG again. Also, I have an extended 5 year service contract with them. So I called them for service repair on Friday, and they said they could be at my house in 4 days (on Tuesday). This also made me negative about LG, they should have service much more quickly than this!!! My opinion, consider other options before buying LG. Jack

Seems my problem (compressor & HORRIBLE customer service) is one of MANY complaints about the LG refrigerator. It is junk and the service techs are even worse!!! No one cares and there really is no one to talk to as it seems even the managers and supervisors are deaf tone. The Filipinos are very nice... but NOT HELPFUL at all. It is like they just read from their computer prompt with every statement you make. My question is: WHERE AND HOW DO WE GET A CLASS ACTION LAWSUIT?! $3000 fridge should last more than 3 yrs! I have a small fridge that is 21 yo and has never had a service call and still works! My in laws have a fridge from 1978 that STILL WORKS! Wth?! Junk!!!

We had purchased a LG washing machine from Best Buy less than a year ago and have had constant problems with it since. Soon after we installed it in our new house we had it leak water throughout the night from the front of the washing machine. After contacting LG about it they did a test on it (over the phone, as it was a smart washing) and said it was OK to use. Against the better judgement of my wife she went ahead and used it and the same thing happened again, but this time worse. The water created about $8600.00 in damages, had floor damage, water in the vents that collapsed the AC vent under the house, and mold starting to appear on our walls. Fortunately we had our own house insurance which covered out expense, and we had to pay a small $250.00 deductible. After explaining the situation to LG, they asked us to send them a damage report and all the information which we did, they refused to replace the washing machine and instead sent a technician out to fix it, who came out four separate times to fix it. He said that there was a fault with the machine and we were afraid that it would happen again. LG also told us that because the washing machine was a display model that we purchased it was not under warranty. When I called through customer service to ask them if I purchased a display model from Best Buy would it be covered by warranty, they said yes (a direct contradiction to what was told.) I asked them for a transcript to verify that which they sent. After 4 attempts to fix the problem they still wouldnt change the machine or give us our money back, and we ended up having to pay out of our pocket for the technician to come out. To this day we still have a faulty washing machine. After calling them several times to try and get my deductible back from LGs own insurance company they kept telling me that they would call me in two days, and never did. This happened three separate occasions and it has been about 6 months since the accident happened, and they have been in possession of all the documentation for around 3-4 months and have done nothing about it. We are very disappointed in their service and do not expect them to do anything about our situation. This is the first time Ive complained online to any company, but I feel that other consumers need to know.

LG stainless steel fridge extremely discolored. Warranty representative said cosmetic issues are only covered for seven days. When I asked her to show me where this was in warranty she referred to a section regarding damage during delivery. I explained that it was fine when it was delivered and that the discoloration came over time. She kept referring to the same clause about delivery damage and then 30 minutes into the phone call said warranty doesn’t cover it because it must be a maintenance issue. She had not asked me one question regarding how I had cleaned or maintained the refrigerator. And refused to send a technician out to inspect it.

LG LMX 25981st - When opening left door of 4-door French style would hear a loud pop. Then noticed during this pop the display panel would flash on and off. Finally popping stopped. Now no water, no ice or water filling, no display lights on front. Refridge is cool and freezer freezes but no controls. Trying to find if others have had this problem.

Got the LG Range 9 years ago. Recently the range can not turn off. I check with LG, and they said it is in the Recall List, and it is a known issue. They sent the technician and the technician said the part is out of stock. And he will report the issue back to LG. A lady for customer service called me next two days, and she hardly answer my question. Have to escalate to her supervisor and the whole conversion with the supervisor is total disaster. Basically he said, I am the boss, you have to done whatever I told you. Totally not happy with the conversation. And he ask for the receipt, hey, the range was purchased 9 years ago, not sure how many people keep receipt for 9 years, not even the tax receipt.And finally, he said he will order the part, but it will be available on next year Jan. Then I ask for call me back if the part is available, and he said, thats my business, I have to call back myself to check. Wow, how great LG service!!!!!!!!!!!!!! Then I asked to talk to his manager, and he said, I am the boss, and I am the last person you can talk to. Can anyone tell me what else I can do?

My LG range model Lre3021st broke at 1 year 1 month old and my LG refrigerator ice maker door broke about the same age. I guess Im out the LG business. Cheap junk. My dishwasher, microwave and toaster oven, not LG - not broken yet...

Bought this LG electric dryer model DLEX5101W from Best Buy in Sept. 2010. Still have my receipt which I paid 822.36 with tax. Called an appliance repair service that works on LG appliances on 12-10-15 because Dryers drum has a thumping sound and dryer shuts off after about 30 min of drying with a burning smell. And will not restart until the next day. Thought it was all due to the thumping. And the lint vent needing cleaned. Found out the drum had a crack in it because of a faulty weld. And the burning smell is coming from the electrical board in the controls. I was told it was out of warranty so I have to buy a new dryer. I will never ever buy an LG brand again.

We purchased the LPXS30866D Refrigerator as part of a complete set from Costco when we were remodeling a home. The refrigerator is just 4 years old when we woke up one morning to have everything thawed. We were told the compressor went out and to set up a repair through LG Support. We did that and were told we would be contacted in 3 to 5 days. A few days went by and we hadnt heard anything so I called again, they said I should hear something in a few days. Once again when I didnt get any calls I called again and was told my first submission was cancelled! So, I had to start the whole process again with waiting the 3 to 5 days just to hear from someone to even schedule and appointment.Finally got an appointment scheduled for the repair but when the day of the appointment came the LG liaison showed up but the repairman did not. The LG liaison apologized and told us he would get back with us on another date. 10 days later we were scheduled again for the repair this time both showed up BUT, then the repairman realized what the repair was and he refused to do it and left! The LG liaison doesnt actually work for LG and had been very nice. He said his boss would be calling us but later in the day when we hadnt heard from him we texted him. He told us he totally apologized and understood our frustration. He said his best suggestion is for us to contact LG!!! So were back to square one! Its been 4 weeks without a refrigerator and were beyond frustrated. There is a serious problem with LG repair services!

My compressor failed while my family and I were out of town recently. We lost everything that was in the freezer section and also everything on the refrigerator side of the unit. The process of getting the compressor fixed through warranty services was extremely easy. It was fixed within a week. But, I had estimated to the LG customer service rep that I had lost between 250-300 dollars in meat and fish that I had in the freezer along with all of the contents of the refrigerator side. LG sent me a check for 150.00 which helped with the loss but did not replace everything that was lost from the compressor failure. So, I was displeased in the fact that I had to replace what was lost even though it was not my fault and LG should have replaced the contents completely. Richard

On March 28, 2015 our LG front load machine was run on the tub clean cycle. It overfilled with water and the door seal failed. Water poured out of the machine and it just kept on filling. Water damaged several rooms in our home. We handled the emergency by shutting off the water supply. Hooking up shop vacs to the drain hose to empty the water in the machine. Shop vacs were filled many times over to clean up the floors and empty the machine. Commercial Dehumidifiers, floor dryers and fans were brought in to try and save the wood and tile floors, cabinetry and personal things. Water bubbled out of the wood floors in our new home.We contacted our retailer, Grand Appliance in Madison Wisconsin and they said they will file a claim with LG, but that LG doesnt typically cover both replacing the defective machine and repairing the damages caused. I will report back when we have something in writing from LG, but we are not happy that they havent responded yet and even more unhappy that the retailer cannot assure us the manufacturer will make this right.

I paid approximately $400 in flat fees for LG to fix my broken dishwasher (2 visits by their representatives STEIN Appliances starting November 2014). Neither of their solutions worked, the dishwasher will still not operate properly and they have yet to refund my money. Instead, they provided me with a credit towards a new one of approx. $450. This in effect will cost me, when you account for the new machine, delivery, installation, taxes approx $1135. I advised them I would accept their offer IF they returned the approx. $400 I paid for repairs the failed to make. In spite of 2 emails, I have not received a response (approx. 20 businessdays).

The LG Refrigerator that I have now was already in the house when I purchased it. The compressor completely went out and we were without a refrigerator for a little bit. On the manual, theres an LG number to call for warranty, and the labor and parts were covered. It took LG about a week to fix the refrigerator. The reps came out and replaced a part. Then, they discarded another part and they had to order that. We had to wait a few days for that to come in. It has no issues now that it has been taken care of.

I purchased the LG side by side in March of 2011. The light just came on to replace the filter. Dont you think that $100.00 per year is a little high for a filter? I wish I had checked the price before I purchased the refrigerator. But if you dont fix people with the refrigerator that is not working, I dont suppose you care about a little filer!

In Jan. 2011 we purchased a very large LG refrigerator and on Sept. 5, 2017 it died. I called several repairmen, from where we live in Ohio to the lakes to West Virginia to Pennsylvania same answer, no one works on LG refrigerator. They are throw away refrigerators. All of them said it sounded like the compressor went, which is still under guarantee from LG. I called LG and they gave me a phone number to call for repairs, which they did not know the location. It was in upstate New York, and they stated they dont work on LG s any longer.So off to Home Depot I went, where I purchased the refrigerator for $2300. They said they dont do anything with repairs. I would have to call LG. I explained I did but no one within a three state area works on LGs. Then while there I noticed a salesperson was selling an LG refrigerator with extended warranty to a customer. I said to the manager, I was talking with, Why are you still selling LG refrigerators and the extended warranty when you know there is no one to work on them? I stated. I felt this was consumer fraud and then they agree to give me a discount on a new refrigerator of my choice. I have been telling everyone I know not to purchase an LG refrigerator. All the repair people I spoke with also said even if I found someone to repair it you probably could not get a new compressor, as the parts come from Korea and it is very difficult to them.

Following in quotes is my last communication to LG about the warranty claim for my over-the-range microwave. Following their second opinion mentioned in the communication they finally replaced the unit. Honestly I have a house full of LG appliances and electronics and all in all I’m happy with them all but if my warranty experience is anything like standard, I hope your product never breaks. The following stands as my review: “I have a warranty claim for a $189 over the range microwave that’s been going on since 7/11 with 6 repair visits and another scheduled for 9/21. Everything has been replaced at least twice and some things 4 times and it still doesn’t work and still, regardless of my begging including a desperate letter to the company president, you refuse to replace the unit. Your last reply was that my request was denied and you were seeking a second opinion. Turns out it’s from the same repair company who have already sent two different technicians. Love your products. HATE your warranty service. Case **. Service costs listed on visit receipts exceed $1,700. Seems a bit much for a $189 unit. PLEASE HELP!!!”

Bought this LG fridge model LMXS30776 in December 2015. After 2 and 1/2 years it has stopped working. We have little children who need their milk, juice, etc. to be refrigerated. I feel like we were being robbed. Their compressors can’t be fixed. Just a waste of time and money. My brand new fridge will go into the landfill. Thanks LG. Stop selling expensive junk to our consumers.

Its a modern washer with all the bells & whistles I could ever possibly use. It seems to be quality built & runs quietly. We previously had the older model of the same washer which we used daily for over 5 years with no problems & the new washer is an upgrade.a

LG Top Load WT517OHV washing machine is very stylish. It has a window on top so you can see into the machine. What we dont like: it smells very musty between loads. You cant wash rugs that have a rubber backing. You cant wash water-proof or water-resistant items such as jackets. The machine doesnt fill with water for a full load. Weve tried all the settings. Every time we wash a load, we have to set the egg timer to come back after 10 minutes to shut the machine down. We then reset it to fool it into filling the drum entirely with water. How do you wash a full load of very dirty clothes with the tub filled with water half way or less?Yes we called LG several times for help. Our opinion: Buy basic washing machines w/o water saving sensors. Save your money because you only need standard settings to wash your clothes effectively. Wash only full loads to save water. Weve had this washer and an LG dryer DLEX5170/71 for two years w/o mechanical problems.

TrueBalance Washing Machine - Top Loader WT1501CW - We recently got this washer (purchased new) & within a week I knew we made a big mistake. At first I thought we just needed to adjust to this type of machine (weve used a front loader with no problems for years). We bought a extra large capacity but cant put but a small load in because it doesnt move the clothes. Ive washed on bulky load hoping it would wash better but it didnt help. Clothes on top stay in top & our clothes doesnt get clean.I sweat a lot & its bad when you put clothes on that smell like they already been worn for three days. My daughter works in a factory & her pants always look dirty with grease. I wash my clothes I wash small loads, with color bleach, Biz stain & odor eliminator, Downy with odor defence, & Wisk deep clean detergent & Downy fabric softener on stain care option & prewash. It never puts enough water to cover the clothes even when we use the extra water feature. Worst purchase we have ever made. I cant say this enough...dont waste your money.

Our LG refrigerator (LFW31925SW) has stopped cooling/freezing. After reading the MANY reviews, I am very concerned. I do not want to put $500 - $1000 in repairs (even though it is still under warranty) just for it to happen again. It appears that there is a Class Action Lawsuit about this problem but my model is one of the excluded models - Also excluded are consumers who bought LG refrigerator models of which fewer than 1,000 units were sold “or for which the service rate for No-Cooling Events was less than 1% of sales,” the settlement says.. Is there a way to get this repaired without having to do a repair again in the near future?

I needed a dishwasher. LG had a whole set of stuff on sale and I thought it looked good. So I bought it all including the refrigerator and the washer. I also use LG phones, so I like their products. Within an hour after the service people left and delivered, I noticed a dent in the refrigerator door. We then had multiple appointments. The guy came out twice and he didn’t have what he needed. Then we had more appointments that were cancelled. Finally, I had one that they cancelled and when I called the vendor that I had been dealing with, they told me that I had to refile my claim. I then got a hold of LG directly and I found out that the vendor had ordered in a wrong door and all this time, they never returned it, so LG never sent them a replacement. So the vendor kept scheduling an install and they expected me to have the door. The vendor was not knowledgeable at all.It took about nine months to get the refrigerator done. But I love it. My favorite feature is that little extra door on it, but the shelving is not adjustable enough. I can’t get them on the height I would like them. And on the dishwasher, the settings are not made for American dishes. It’s small in the rack and certain spaces, and not as flexible as my older one was and it seems to not hold as many dishes, either.

Bought LG dish washer Oct 2018. 6 months in, it would not power on. After a month, repair was completed... that night it flooded my kitchen. That was Five (5) months ago. Since then they made a repair for the leak (I waited 2 1/2 months for the 3 parts) but repair did not work. Once again the dishwasher flooded my kitchen. I have been without a dishwasher going on 5 months now. Have been unable to get a straight answer from LG. I understand appliances might have problems —what I don’t understand is LG’s absolutely horrible customer service. They are rude, don’t give you straight answers, say they are going to call back and don’t. One rep told me they don’t replace a unit just because it happens to be a lemon! Do yourself a favor —- stay away from anything LG!

Hi. I bought an LG washer and dryer 2 weeks ago, got it installed 4 days ago. My first wash the dryer didnt work, I kept trying but it didnt. LG sent a 3rd party tech who investigated and replaced a part (back box ) but it still doesnt work. Hes left it to a next unscheduled appointment to probe further to try and see if changing front panel will work. I paid $2600 for this machine and Im so disgusted, disappointed & frustrated with the process and the service from LG. For the price this machine is a complete failure for me. I paid for a new functioning washer and dryer and I got a trial and error piece of equipment. Im a mother to 4 school going kids and the inconvenience, hole in pocket and frustration is inexplicable. I want LG to replace this machine irrespective to their further investigations irrespective if it leads to repair or not. Because I didnt pay for a repaired product I paid for a brand new functioning product and I want one or my money back. I wouldnt recommend this machine to anyone on this basis.

I purchased an LG french door refrigerator Model lfx28968st in January 2014. I paid close to $3,000 for it, so I was surprised when it stopped cooling less than a year later. I immediately called LG who referred me to a local company that does their warranty work. It turned that the company had been out of business for years and that no one in our area actually does their warranty work. When I called LG again they seemed surprised and told me that I would have to find a local company that would work with them to get my refrigerator repaired. After calling around town, I discovered that Sears was the only company who would attempt to repair my basically new refrigerator. I made the first appointment I could get (several weeks later) to have my refrigerator diagnosed because Sears would have to get parts ordered and approved through LG before any repair could be made so they could get reimbursed for their labor. In the meantime, we decided to rent a refrigerator to keep our food from spoiling as this was obviously going to be a long process. The repairman told me that it could be several things, one of which was the main computer panel. After finally getting the part in and installed, he told me to give it a few days to see if that did the trick. Several days later it was still not cooling. I had to go through the waiting process again. By the time Sears got it fixed for me, I had been without my nice refrigerator for many months and I had been paying rental on the other refrigerator. About a year and a half later, right after Thanksgiving 2016, my refrigerator once again stopped cooling. Also, my LG microwave purchased at the same time quit working. It turns out that neither one would never work again. This time we just purchased another used smaller refrigerator and called LG. They gave me the same information about the repair company that was out of business. I called Sears once again. Every time a repairman came out to my house they would tell me stories about how LG refrigerators are not any good and that they are constantly being called about repairs for them. I had not bought the extended warranty on my refrigerator, so this time I was told that I would have to pay for the labor, but LG would cover the cost of the parts until the original warranty ran out. I was told that LG would try to repair it, but that if it were deemed unrepairable that they would replace it. For almost the entire next year Sears would come out, diagnose my refrigerator, call LG who would suggest what was wrong and order parts. I would wait for the parts to come in and set another appointment for repair. During that period, Sears came out about five times to diagnose and five times to repair. They replaced the Evaporator A, Dryer, Dryer Assembly, Dryer UV (Restricted), Heater Exchange, Pipe Assembly... Finally, in November of 2017, Sears decided my refrigerator was unrepairable and gave up. They gave me back all of the labor that I had paid, minus the trip charge to come to my house. It turns out that because it had taken so long to try to repair my refrigerator that LG was not going to honor any kind of warranty. For the last year I have the nicest looking boat anchor in the middle of my kitchen floor that I dont know what to do with. Complaining to LG doesnt help. They just pass me around until I give up. Complaining to Sears doesnt help either. They just put me through to the warranty department, which does me no good anymore. I believe that LG should be banned from our country. I will never buy another of their products again.

Water Level - Poor. White clothes - Never had such dingy clothes. Time to complete loads - 1-2 1/2 hours. Loud Vibrations - plus off balance with most loads. Bleach Dispenser rusts. Wear and tear on clothes. Would love to be compensated so I can replace this awful machine.

In 2012 we purchased an LG French Door refrigerator - the most expensive fridge weve ever had - to update our kitchen appliances. In 2013, the freezer section malfunctioned, food defrosted. Since we had the extended warranty, the freezer problem was repaired, but we still had the loss of food. Several months later, we discovered the food in the refrigerator section was freezing. After trying to adjust the temp according to the manual, we called the warranty insurance & since we have the gadget that is supposed to diagnose the problem, allow parts to come with the service person, had this done. Of course he had to order parts. White refrigerator, a black gasket arrived. More parts ordered. Weeks later, same problem. 2nd technician said 1st repair was not done properly, so more parts. More food loss each time. In March 2014, same problem with food freezing in fridge section. We have been waiting 3 weeks for proper parts (again, wrong color gasket seal sent - so another wait). Also yellow discolorations all over the white door, and neither LG nor the warranty insurance will cover this, as its considered cosmetic. So our nearly $3000 refrigerator is the worst appliance weve ever owned. Have complained to LG, nothing resolved. Can you say LEMON? Needless to say, when warranty coverage is over, appliance will be replaced and NOT with an LG!

Ever since we purchased the machine (a birthday present that was supposed to make life easier) we have suffered from clothes that stink, even right out of the washer. We tried changing detergents. No good. We purchased cleaning solvents from the store and ran cleaning cycles, good for one wash. Then the stink is back. The company says to leave the door open and wipe the inside rubber gasket dry after each use. Leaving the door open is not really an option and it blocks the hallway. I read that there are multiple complaints concerning the rubber gasket and stink from LG, and their overall response is the same as what they told me. I am more than willing to group together and go after the company for these machines. What a hunk of junk.

DLEX3470W - Steam Fresh stopped working. Called LG - this unit less than two years old. They say no warranty. Called repair service tech. Showed me voltage going from ecb to heater when power switch on, dryer turned off, and panel breaker on, to steam heater and steam heater burnt open. So ecb and heater bad. Major safety issue. Unit off and power going to heater from ecb when off - fire hazard. Cost of repair $461.57. Dryer cost $900.00 hum. Dryer is unsafe. Also serviceman trying to get part price while here got no help from LG. There are no safety circuits to protect unit from failures like I had. Board fails, burns out more devices. Cost of ownership in a little over a year $1500.00, plus not a good value.

We recently purchased an LG washing machine, model WT1001CW. Overall, we are pleased with its design and function. It is very quiet (despite what some say about excessive noise), and for the most part it cleans okay. However, today, my wife put in some heavily soiled clothes, after an afternoon of working in her garden. These clothes were definitely dirty, but no different from clothes that we had washed dozens of times before in our previously-owned Kenmore agitator washer. Surprise! The claims we had read about that said the new impeller-type washer just didnt clean all that well are TRUE! As I write this, my wife is running the same clothes through a wash cycle for the THIRD TIME. This may not necessarily be an LG problem, but a problem with the basic concept of impeller washers. I will NEVER buy one again (unless that is all that I can buy). Sometimes new is not better.

Hi! I love my LG refrigerator! It is the best refrigerator I have ever owned! The temperature in the whole refrigerator is pretty much consistent. The drawers are a nice size. Easy to find things. The freezer makes ice cubes well. The setup inside the freezer area is nice. The overall look of the refrigerator is nice! I have the French doors and many years later, the doors still line up well!! The stainless appearance is a nice color and has held up nicely! And never had anything wrong or to be fixed.

This washer is horrible, I hate it. Just like everyone states, I cant run a load of laundry without it constantly adding more water because its uneven. Hate it, will never buy LG again. I think we should be given our money back. 3 years I have dealt with machine. Refund would be nice.

Professional company, ice maker, friends and family recommend LG refrigerator, heard reviews on it that it was good. Did meet my expectations on what I wanted the fridge to do which is store and keep my food cold. Enjoy storing food in it and keeps food cold. Looks nice. Ice maker, water machine and the bright inside of the fridge, the exterior is a nice material. That is all I like about the LG fridge. But improve space inside fridge. Dont like double doors. Too many shelves. Not enough room. Side by side doors.

To make a long story short I brought a LG French door refrigerator back in Nov of 2017. The unit stop working after 6 months it has been repaired 3 times since to this date I want a new unit repairs???

Our $3,500+ super capacity LG refrigerator stopped cooling at the 6 year mark. Several repair attempts have been made in the past month under warranty and at least $2100 in food has spoiled. Weve also spent $370 on floor repairs from water damage leaking from the fridge after the second repair attempt. My fiance and I have been tirelessly working the frontlines 6-7 days a week taking direct care of critically ill COVID patients at hospitals with little time to grocery shop (or sleep) since this pandemic started.For a month now, my family has been eating from our hospitals vending machines or relying on fast food delivery service which has drained our accounts. LGs policy states a maximum of $300 food reimbursement and if our unit is deemed unrepairable even under warranty, we have no option but to pay for junk hauling. After purchasing several high end appliances from LG, this is a huge slap in our faces.

My glass top range was purchased 9/27/15. On 10/22/16 the glass top imploded approximately 15 minutes after I turned it off. All burners cracked. I was barely out of warranty and most companies will work with a feasible solution. I was transferred to their warranty division and offered a premium protection policy for $414 for one year. The other option was a one time use warranty for $288.95 which would cover labor, diagnostics, and cost of labor. The glass top would be an additional $331.45. Neither plan covered the glass top which is my issue I called about. It appears this was an example of taking advantage of a consumer. I will not buy LG again!

I bought this washer from Conns 2 years ago along with the matching dryer. I bought it on the recommendation of my nephew who had the set. I guess he never used it otherwise he wouldnt have recommended it to me or 2 of my sisters or he flat out hates us. My 2 sisters have already sold off the washer for cheap on craigslist and bought GE products; I will be doing it the same thing soon.This POS gets off balance even when during a Tub Clean which is done when the washer is empty. It can take hours to complete a load as you have to babysit it to make sure you wont get the UE code; when that happens it will fill the washer with water and try again, over and over. When I can get a load to go through a cycle completely without an error code I feel like I have won a prize. I do know that the best way to get a load to complete is to fill that sucker up! Small loads will continually go off balance until you reach the breaking point of pulling out most of the wet load and spinning it out by sections. Ive done this too many times to count but I wont wash baby clothes with the regular laundry.Oh yeah, when the machine had to refill and refill with water, the detergent and softener dispensers get filled with water even after the load has completed so when you go to do another load and pour the product in, it releases into the load immediately as its full of water. I now have to check that the drawer is empty before adding in the detergent, if not then I have to shake and open and shut the drawer rapidly to clear out the excess water.If you have small children be aware that they can climb in the drum and if they have accidentally turned it on and closed the lid, they are going for a ride! My 7 year old daughter and her friend did this to scare me only it backfired on them, the machine started despite the fact I had the child lock enabled. The lid would not open even after being unplugged, the mechanism jammed. We had to break the lid to get the girls out before they suffocated. Needless to say they were the ones scared beyond belief and mostly unhurt except some scratches and bruises. The drum is HUGE, 2 kids fit in there along with half a load of laundry! LG replaced the lid and said they would work on the child lock aspect and get back to me but I havent heard a thing from them.I dont think it cleans well either, Ive pulled out crib sheets and they still have spit up on them which is gross. Because of the way the drum agitates, items usually end up balled up or tangled together so not everything gets cleaned. On every load I usually set it to the soak cycle so I know everything is getting wet; when I forget is when I find stains that should have come out. Buy any other brand than this one, Im buying a GE even though they are loud machines. This is a quiet machine, you dont even notice that its refilled the washer in the rinse cycle for the past four hours straight as the UE signal doesnt always come on.

The LG refrigerator I purchased in October 2017 failed to freeze or cool on August 8, 2020. I called Appliance Service Center USA, waited online for 20 min and asked for service. They offered ASAP, I said yes, they said the soonest would be August 18! ASCUSA said I could buy a countertop refrigerator or rent one and they would decide if they would pay for it! The tech arrived and looked at the unit for 5 min. and said the compressor failed. He said he does not know why he was sent because he didnt work on that repair. He asked for a new service date and said they would call me. New service date would be August 24! The unit was repaired with a new compressor but who knows how long this one will last. Two things here, dont purchase an LG refrigerator and if you make that mistake, plan on no repair service for weeks. Who needs a working refrigerator anyway!! What a disaster....

LRE 3203 ST stainless steel electric range smooth top convection - This electric range is a Junk. Dont ever buy any LG appliances, same issue with the LG refrigerator and dishwasher. In 2012 just before Thanksgiving I purchased new appliances because I wanted all stainless steel thinking that these high-end all computerized LG appliances will serve me and my family at least for 5 years. Unfortunately I went with LG!! Big mistake!!!!! The worst appliances you could ever buy!!!The stove basically started having issues after 2 years. The burners stopped working, replaced the control panel, didnt work!!! We replaced the cooking element, didnt work. Called the customer service, they told me that this stove is too old and basically I have to pay for a technician to come out who is going to tell me what is wrong with the stove and pay for everything! Junk, junk, junk!!! Thank you LG, Thanksgiving is just around the corner. My 3rd cooking element stopped heating Tuesday this week. I have to buy a new stove now. LG customer service is not helpful, dont even bother to call!

LG Easy Clean option is a terrible oven. It will not get clean using water. Customer Service recommend using a scrapper, but not too harsh. Cannot use chemical cleaning. Water alone and scrapper will not fully clean oven. Extremely dissatisfied. I thought the easy clean option meant self cleaning. Do not buy this product unless you dont care about having a spot free oven. Did not get my monies worth. Paid 800 dollars, why would I think it didnt come with a self cleaning option?

We purchased a new LG French Door Refrigerator from Home Depot in May 2015. In May 2016, June 2017, and June 2019, the refrigerator has stopped working completely, resulting in a total loss of the contents of both the fridge and freezer. We are a family of 5, so we have lost a significant amount of groceries each time. I called LG customer service yesterday (6/27) and was told that they could not help me, as we had purchased a (now-expired) 3-year warranty through Home Depot. After much back and forth, the rep finally agreed to schedule a service appointment. The first available appointment is for Monday, 7/1.We will be without a refrigerator for 5 days in the middle of a Texas summer, provided the issue is fixable. However, as the same issue has already been fixed twice, Im not confident that this will be a lasting solution. We spent $2800 on a refrigerator that has completely stopped functioning 3 times in 4 years. We were also informed yesterday that we may need to pay for the repairs, if they determine it is not a warranty item. We will never buy another LG appliance again.

I cannot wait to buy a new dishwasher. This LG inverter direct drive DOES NOT dry dishes, glasses, utensils, nothing really. Water is often left standing on the top of dishes and glasses. The smell coming from the dishwasher is something Ive been working hard to get rid of to no avail. Bleach, vinegar, you name it, doesnt fix it. As of lately, my dishes are not coming out clean either. I always rinse my dishes/utensils before placing them in the dishwasher. I actually questioned myself if I even ran the dishwasher because of how dirty they came out-and it did run! At this point, Id rather just hand wash my dishes to know they are actually clean and dont come out smelling terrible. The only plus to this dishwasher, is that it is quiet. Id take a louder dishwasher that actually does its job over this quiet one!

Please do not buy any LG washers. I wish I read the reviews before I purchased mine in June. This machine doesnt rinse or spin properly and the loads are always wet and heavy. And this machine makes all the clothes smell horrible. I was told by LG that this was the customer error and the machine needs to be cleaned monthly. Ive never heard of such ridiculousness. A HUGE disappointment. I also never had to post a negative review for any purchase Ive made but especially after I spoke with a rep who was rude and utterly useless, I felt the need to post. Stay away.

LG refrigerators are not the same anymore, quality is not good, drawers break easily, it has cracks inside, Ive already repaired it once, and it is only 4 years old. Quality is not good. I spent $250 in repairs, the screen showing the temperature does not show correct numbers anymore, and the technician told me that we cannot repair that unless we pay big money for it which doesnt make sense on top of the $250 we already paid.

DO NOT BUY AN LG WASHING MACHINE!! Upon installation, our brand new top of the line front loading washing machine, LG Model # WM3470HWA, exhibited extreme water hammer noise, which resonated through our entire 2,700 sq ft home, immediately after the sensing cycle and during the filling cycle. LG Phone Tech Support recommended that our plumbing contractor (a master plumber), install water hammer arrestors (3 sets were eventually installed, in between visits from the LG 3rd party and Factory Rep). We also reduced the water pressure, even though the existing pressure setting was well within LG tolerances. he third party service rep, during a call w/ Tech Support at LG was told that the water hammer noise is intrinsic to the machines operation. In the end, after going to the very highest level of Customer Support at LG, they refused to address the problem, or stand behind the product in any way. The result... we are stuck with a inferior, defective washing machine. If you go to other blogs, you will see that this problem is quite common with LG washing machines.

I have purchased the dual front load washer (WM3470HVA) and dryer (DLGX3471V) on Oct 24/13. This past February the extended warranty expired. Did not get my 400.00 gift card. After the warranty ran out my washer does not turn on. Had to google the problem many others are having. Need to unplug the machine, hold the buttons, then plug back in. The lettering on my washer and dryer started wearing off after couple of months. Called Sears. They do not cover that under warranty. Last night I called LG support, the person that answered my call did not know English too well and he did not know much about the products. His conversation was um, um, um. Poor customer service. This was the first time I purchased a LG and it will be my last. I have had Kenmore appliances for over 15 yrs never a problem or repair. Hoping in finding a solution for the lettering on my control panel. I will never recommend LG products to family and friends, very bad choice. In future it is best to check reviews before purchasing any products. Lesson learned!

We got French Door refrigerator in 2010. Thanks got, we got extension warranty. Our ice maker was broken in a 1 year. They fix it after 8 weeks. Then this plastic ice maker start to smell terrible. Called LG customer service to ask what to do, how to get out of this sweat smell. They told that they do NOT care about smells. BTW, manager talk to me very bad. Now I do not use ice from LG. I buy ice from a store.

We purchased this product from a big box store around 2007. The ice maker failed after 4 years and flooded our kitchen. I was disappointed in LGs response, and elected to not replace the icemaker due to out of pocket cost and fear of future failure. I figured Id keep the refrigerator anyway, since it was relatively expensive.This past weekend, I went into the kitchen in the morning and smelled burning plastic. I opened the fridge only to find that the temperature control and lights had melted to the point of dropping from the ceiling of the fridge. It was hot inside the fridge to the point where the butter had melted and dripped out of the compartment and down the door. There were visible scorch/melting marks on the light compartment. I think if I had not been home this weekend, it would likely have caught fire. I think this fridge is a fire hazard, and caution anyone with this unit.Being a consumer who doesnt want to waste money, I wanted to rig the machine so that its not a total waste. I screwed the control panel back into the ceiling, and replaced the bulbs with low wattage (and low temperature) LED lights. It seems to be okay for now. I will be replacing this fridge in the near future, and will not buy another LG product.

Got an LG fridge 3 years and 1 month ago. Had to have someone come fix the ice machine about the 2 year mark and now its not cooling at all (fridge or freezer). Called warranty. They passed me along to the extended warranty where I had to diagnose the issue through a series of yes no problems. When I finally speak to someone they say they are ordering parts and the repair date is 1 week later. The repair day come with no contact. So I called to see if we are still scheduled and find out the parts are not in and it will be 4 more days before its fixed. 2 weeks to order parts and fix a 3 year old fridge. Next time I would rather get a new one from different company. Save time, stress, lost food and frustration by going with another brand.

I purchased a LG refrigerator 2 months ago and it already stopped working. Ice maker is not working, inside is at room temperature, all my food got wasted and when contacted LG support, the rep was soo rude and asked me to go to Best Buy (because I bought it from Best Buy) Even though its in warranty, nothing was done after being on the phone for hours until one rep said there will be a tech after 9 days. So I got a brand new fridge not working, wasted about $2800 on this fridge. LRFXS2503D. Tried emailing LG too, I wanted a replacement at this point because nothing is working in it as of now and I dont want repair on a brand new product.

We purchased a $3000 LG refrigerator in August of 2015, Model LFXS30726S, and it is a horrible design. It fails completely every 16 weeks. The fridge seems really nice, but 4 months later, it failed on Christmas Day. Frost builds up around the fan and doesnt properly defrost, causing it to fail. LG serviced the unit for the first 2 Failures, and now it has failed again. 3 times in 14 months. Lucky for LG, their warranty is for 1 year, and now they will not service or repair the defective unit.This design was flawed from day 1! It just takes 4 months for the fan to wear out. And each time we have to borrow a spare fridge, move all of our food, and wait for service. They even had a service bulletin regarding this issue, and so they replaced the back inside panel which was supposed to fix the problem. Guess what... it did not help at all. DO NOT BUY LG Refrigerators! THEY EITHER DONT KNOW HOW TO DESIGN PROPERLY, OR THEY DONT TEST THEM. I am filing a complaint with the Dept of Trade and Consumer Protection, under the grounds that the fridge did not live up to its intended purpose: Keeping food cold.

The refrigerator is a nice design, works well, and is a known brand. The fridge is basic but it works like it is a higher end model. I have had it for several years and have had no problems so far. I have a standard refrigerator. I would like it to be higher-end with an ice maker, more storage options, more freezer space etc. If it were a smart fridge that would be an improvement too. But it met my expectations. When I went to purchase the fridge, it was the best deal for what I got compared to other brands. It was also recommended by the salesperson.

I bought my LG French Door Refrigerator in December of 2014. It cost over $3000 and I was told by the salesman at Home Depot how GREAT the linear Compressor is. I noticed on Sunday that the ice was melted and the temperature was rising. I found my LG information and called Customer service. I was told the earliest they could come out was 4 days later. They also told me that he could not uninstall the fridge. It had to be moved out of its slot so he could access it, and it had to be unplugged. I was also told that the compressor was under warranty, but the replacement would be 375-425 PLUS state tax. Well, after 4 days, I had to throw away all the food that was inside. Probably another $200/300. The guy came out and told me that he would order the parts, but my cell service was bad so he couldnt tell me if they even had the compressor in stock. He told me they would come out the next day, unless the part isnt available. Which, reading the forum, looks like its 5 weeks out. Terrible product. The Sad thing is, that Im a Realtor. I have caused at least 5 or 6 clients and friends to buy an LG fridge because, the compressor has a 10 year warranty... as if that does any good. Im a single Mom, and I feel like I have to earn my money twice. Once to kill it and bring it home, and again to make sure it doesnt fly out the window. Im angry, Frustrated, and defeated.

LG supervisor said that 3 items for my fridge are still under warranty and one of the items is a compressor. I asked the supervisor to send the compressor to me, but instead they want to send the compressor to their technician and the technician must come to my house. I had an experience with the technician about 2 weeks ago and the technician wanted to charge me over $400 for a problem that may not be the problem, and would charge me to fix other problems that might be the problem. Ripoff. Also, when the technician was at my house, he and the office said one thing to me but a different story to LG. I am in my 3rd week without a fridge. I spend money on ice, outside food and cold drinks.

My husband and I bought our home in 2008. The sellers had purchased Lg appliances one year earlier. We noticed our food was warming intermittently then to discover the light was not going off with the door closed! The melted plastic and fixtures were not repairable. We were told that this was an issue LG knew about, but because we did not hold a receipt, they would not do anything to help us. We also had to replace the electric stove because the glass top burners stopped working at 2 years old. We also had to have a repair to the dishwasher because the electrical harness inside the door melted!!!! We strongly recommend NOT purchasing LG appliances.

Lg top load model # WT1101CW - I have had this washer for 1 1/2 years. It takes all day to do a load of clothes. Every time you call for repair they just want to replace electronic board. That does nothing. Right now it is 6pm and I have been doing the same load of clothes since 7am. Constantly says uneven load, constantly refills and adds time when it says 13 minutes. I go back in about 15 minutes later it is filling up with water and now has more minutes. Just random amounts of time. Filling, draining, filling, draining, never spinning. It is so frustrating to try to get laundry done. There is a small 15 yr old Maytag in my basement that works better. Do not buy this washer. It is a top loader with no agitator. I Hate it!!!!!

We purchased a LG dishwasher from hhgregg Feb 2014. May 2015, the dishwasher gave out. We thought LG products were good. We paid over $800 for the LG dishwasher. The technician who came to assessed the LG dishwasher was improperly installed. In reading the reviews 279 owners of LG dishwashers felt the LG dishwasher was a joke, poorly designed. We replaced a Magic Chef dishwasher, that was over 27 years old, and still was in working order. The stainless LG dishwasher looks smart, but in reality the dishwasher is crap. LG corporate office said they will not repair the 14 months old LG dishwasher and if we were not satisfied sue them in court. I will.

I am going on the 3rd week with a broken refrigerator that is 1 1/2 years old. I have had a service person out from LG two times (yes, it took 3 weeks to get someone to my house twice) and they have not fixed the problem yet. I have two parties this weekend and have no fridge. The customer service is just terrible. When I was looking for appliances I spoke with 2 different sales people who highly recommended LG. What a disappointment. I am so sorry I did not look at the reviews before I purchased 4 LG appliances.

The expensive refrigerator with French doors, we have had at least 5 repair calls, the ice/water dispenser leaked and the double doors at the freezer froze up and couldnt open doors. The company has not replaced the unit, they did replace the doors and they didnt work also. The repairman said nothing more he could do. They are ducking me, putting me on hold for almost an hour each time I call. I will never buy another LG product.

Model WT4870CW. My brand new $720 LG washing machine takes 30 minutes to fill with water at each cycle! Hot water turns cold. It actually washes clothes by soaking them forever.

We bought a LG refrigerator 1.5 years ago. Very pricey I might add. The Fridge went out. They sent a repair person who replaced the motherboard and thats all he did. He did not check to see if the compressor was working. We wait 12 to 24 hours as he said not working. The compressor is not working. Back to LG We go. They say compressor is covered. They will get back to us on someone coming. They just call today and say they cant find anyone to come and fix it. Now the kicker is We have had no refrigerator since December 10th 2021. After all the hoops LG cant find anyone to fix their product. We live outside Little Rock AR. I have found this whole situation horrible with the way this was handled. I will never recommend a LG product to anyone. Yes there may be fine stuff out there but what if it breaks then you will find out how they stand behind their products. I find it ridiculous the price we pay for refrigerator, washers, dryers etc just for them to be throw away products.

I bought an LG dishwasher LDF7774ST. This dishwasher is not cleaning my dishes. I followed instructions from Troubleshooting manual but still did not clean my dishes. I placed a glass that I only used to drink water with; but it did not clean. It came out dirty. Called LG Headquarters - they sent several Local Appliance Repair Co. but to no avail (8 service calls). At this point, LG representative told me and my husband that they have nothing they could do. I urge consumers to not purchase LG dishwashers because they dont work. They look good but life is not good with this dishwasher.

We purchased the front load washer and dryer in December 2010. The pretty red ones! What a mistake! Actually, no problems with the dryer, except it doesnt seem to dry as well as it did in the beginning. I always have to add a click or two to the automatic dry time.The washer broke this June 2011. We had Geek Squad come out, it took four weeks for them to get back to replace the drum and three other pieces that attach to the drum. Four weeks! Then it broke again six weeks later. Same thing, we tried to get Geek Squad out again and they are so hard to work with to schedule a time. They should realize people have jobs! I called Best Buy to get help and they gave me LGs direct line. She was very helpful and friendly. But then the service tech called and his first words were, Do you agree to pay for this service call? and told us it was not the drum, it was a shock absorber. He hadnt even been to the house! He just told us this by the description. He wasnt coming out until we agreed on the phone to pay for the service call. Forget it. We are going to buy a new washer tonight. It will not be an LG. Such a hassle and disappointment, $1000.00 wasted. Pretty red machine...too bad it is a piece of crap!

When we called to complain about refrigerator on 28th Nov around 7pm to Toll free number, they asked some routine questions, that to they are unable to listen what we are complaining about, later they said service people will call back, but I didnt receive any call from them till 29th Nov 3:55pm. I feel very poor response from LG...though I called service people directly in our area, they said they wont attend directly.

I want you all to know that the LG model LFX 30766S we bought in the 2nd half of 2015 stopped cooling and the compressor is shot. We are waiting for service to repair and expect, based on the call with the service center will cost a minimum of $300 just for the visit and they indicate that they may have to order parts... We will see but we are still waiting for 4 days for service. Ill keep you posted but this Made in Korea was over $2300 and didnt last 1 year and a half. We still dont know if parts are under warranty... Keep tuned and stay away from LG refrigerators.

LG washing machine WT4870CW. What a piece of junk this machine is, $727.99 and less than two years old. This machine sometimes has a smell to it, take forever to do a load of wash and puts pulls in my clothing and now it leaks water out over the tub. (A computer problem with the amount of water being put into the machine.) When I originally took it apart to check where the water was coming from I was shocked at how cheap it was built. They advertise stainless steel DRUM but they dont tell you is the outside tub which holds the water is plastic, look like a big water cooler jug, you can see right thru it. They also make a big deal out of the ten year warranty on the direct drive motor because they know the machine wont last that long. Called customer service for help with my problem, what a joke, had some guy with an accent reading from a book and so much noise in the background I could hardly hear him. He gave me the number for the local repair place in my area and told me I would have to pay for labor but the parts were free. I called them and nothing was free and they didnt even like working on them because they have problems getting parts, most times they have to order them for Korea and they take a very long time to get. In fact the company who repairs them doesnt even sell them because they have so many problems. (They dont like Samsung either, both made in the same country.) I decided I wasnt putting more good money into a bad product so Im just going to take my loss. I bought a new Speed Queen with an agitator and all manual controls, I dont need a computer operated washing machine, I have ten good fingers and can turn three dials, and hit one switch. (Top rated machine on the market, fewest repairs.) I will never buy anything made by LG again, Im keeping my paper work on the old machine in case they ever have a class action suit against them. I hope everyone who has problems with this machine tells all their friends to stay away from LG.

I love my LG stove! Other stoves could never compare as this stove takes the cake! Seriously, I never have such beautiful bakes. This is the stove of my dreams. LG for the win! Get your stove today!

Remodel kitchen, replaced all appliances with LG top of line Stainless items. Within a few months the knobs start melting, after LG repairman visited a few times and attempted to repair the stove to no avail. I got the run around after contacting Home Depot where I purchased the items, the manager got involved and the range was replaced. The problem continued with the second range. I did get a couple set and then LG stated they would send one more set, now that that set has melted I just cant afford the high cost of another set of control knobs. Its really sad that you invest so much money buying someone products and they pretty much NOT worth the time you spend researching for the best products. These company makes Billions but do not care if their products are a value or if the consumers got a fair shake out of the deal!

Absolute junk. Has not worked right since day one. Cooling problems and error codes since new. 2014 by the way. More than a half dozen repair calls and still not fixed. Now out of warranty and last service technician says its the main wire harness. Called LG service. Horrible. Besides arguing that the fridge is out of warranty. Then tells me the wiring cant be replaced anyway. Now stuck with a shiny $2700 lawn ornament. Stay away from LG. Back to using my 15 year old Frigidaire apartment fridge until I can afford to buy a new one. There will never be another LG or LG-affiliated product in my house again.

At 6 months old our top load highest model LG washing machine we purchased at Lowes has had problems. We are now in year 3 and have not had it fixed yet. Lowes, LG, and the Steel City Appliance in Sault Ste Marie, On are all useless. The appliance repair company has been to inspect washer, ordered wrong part, never shown up on 3 appointments, then quit doing LG repairs. Call LG. They say they will send someone from Sudbury 150 miles away, they say, We dont come that far. What a joke. We are at wits end. Dont buy LG.

My refrigerator has been a nightmare since the day I bought it. A month into the purchase the freezer drawer would not pull out. No big deal. The repairman came and fixed it. Recently, however, was the worst when I walked downstairs on Christmas night and heard dripping water and found it coming from the ceiling of the bedroom-right underneath the fridge. At midnight my grandchildren and I we were unloading food into our cheap garage fridge which we paid about $300 for and has never given us an ounce of trouble! This occurrence was another water line that goes to the ice dispenser. My LG is 5 years old and this is the second time this has happened. It has ruined my wood floors for the second time. I have to replace baseboard for the second time. I have to replace sheetrock for the second time. But this time I have to replace my beautiful cabinetry in my kitchen and that is almost impossible to match and will be a major expense.The first time the repairman came he told me LG uses cheap tubing that cracks over time (less than two years). He replaced one tube, but evidently not the other, hence the second major leak. The tubing cost around $12 to replace, less the house call for the repairman. Now can anyone tell me why LG cant put a piece of decent tubing on the back of the refrigerator in the first place. It would save so many people so much grief, so much money and so much time. Come on LG, cant you put out an appliance that would make people happy rather than cost them a fortune in house repair? For an extra $12? Really? You cant spare a $12 profit to make a decent appliance? Remember, Life is Good, until your LG refrigerator leaks through your wood floors and sheetrock - twice.

I have a top of the line LG refrigerator french doors. Its warranty ran out in November and in January my ice maker broke. 5 months later, 9 parts later and umpteen phone calls, no resolve. I have never experienced such poor service on an appliance as I have this. The service man has been out 5 times. Nice man but speaks very little English - so not sure what he is saying. I am so disgusted with LG. I am putting refrig on Craigslist - best offer and going to go buy a real refrig that offers good service. There are so many choices out there. Do yourself a favor read the many complaints about LG refrigerators and buy yourself another brand. I will never buy anything from LG again.

We have not used our new dishwasher because it leaks in front around door.

The ABSOLUTE WORST company and customer service!! I purchased a French door refrigerator in May through JCPenney. I also purchased the extended warranty. Five months later the refrigerator showed an error code - dhF. I called LG and they sent a serviceman who walked in the house, looked at the code and said he did not have the parts needed to fix it. I asked him how he knew what he needed without opening the refrigerator and he stated that it is a problem that LG knows about but continues to sell defective equipment anyway, they just sent someone out to replace parts. Needless to say, I was not happy. I called JCPenney who pushed me off to LG and have spoken with a total of 11 different people, all who have done nothing to help me. I want the refrigerator replaced. Thanksgiving Day, it stopped working altogether and we had to scramble to get coolers and buy a small refrigerator to place some food in. Today, the day after Thanksgiving, all of LG supervisors are on extended break because of the holiday. DO NOT EVER purchase anything from this company. It is criminal that they sell defective appliances and know about it. All they care about is the bottom line. If there was a choice for 0 stars, that is what they would be rated.

Do not buy LG Washer WT4801CW! I bought an LG washer and dryer from the Home Depot this past March 3, 2012 with my tax money, thinking that I was getting a top-of-the-line. Well, I was wrong. Within 30 days of my purchase, it just stopped in a middle of a cycle. My clothes got locked in and I immediately called LG. Their response was that was a common known problem that those washers had and I couldnt get a replacement since they had the parts to fix it. So, I had fix-it parts on a brand new washer. So, after five days passed with my clothes still inside the washer, finally, a technician came out. My childrens clothes got damaged. It worked fine. I thought the nightmare was over until again, less than a month that the technician came out, it happened again on 5/4/12. This time, they knew who I was and just sent me to a supervisor. All she could say again was that if they had the parts to fix it, thats what they would do. I am very upset. I have to wait another five days to wash again and till then go to the Laundromat again. I dont know what to do; they will not replace this defective two-month old washing machine.

I purchased my washer in 2007 and have been pleased with using it. I am now getting a TE error and I cannot get anyone out that will fix it. I called 2 services and both of them will not even come out to work on it. I had another man come out today and said I need a mother board and he told me they no longer make them??? He said it could be the Thermistor and the part cost $40. Funny, I went online and the cost is $7.00. I have taken the machine apart myself and I am willing to put in my own thermistor but I cannot locate it or find someone at LG to help me. I have been told its in the front which I cannot reach and also told its on the top??? No one will even guarantee they can fix it. LG wants $125 just to come out and service it and there is no guarantee they will fix it. Never again will I purchase a LG.

The compressor on our fridge went out 2 weeks ago. We told customer service it was the compressor. A repair man came 3 days later. He let us know the compressor was bad. We already knew this! Did he have the part with him? No. He ordered the part. It’s on backorder. No one can tell us when the fridge will be repaired. Meanwhile, I’m using a cooler for food for our family of four and shopping daily to get ice and meat. This is nuts and the whole thing feels like a scam. I’m going to have to buy a new fridge soon and it will definitely not be an LG.

I love my LG washing machine. Works well. BUT it is the very first washing machine I have ever had that rusted where the soap, fabric softner and bleach is dispensed. I contacted LG and they never returned my call or contacted me in any way. At this rate my machine will rust out before anything else goes wrong.