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Samsung Secadora Modelo DVG45R6100P
Samsung Secadora Modelo DVG45R6100P
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Samsung Secadora Modelo DVG45R6100P

Samsung - 7.5 Cu. Ft. 10-Cycle Gas Dryer with Steam - Platinum

Funciones avanzadas como Steam Sanitize eliminan la mayoría de los gérmenes y bacterias, mientras que la tecnología Multi-Steam relaja y suaviza las arrugas del uso diario. El secado con sensor optimiza el tiempo y la temperatura del ciclo para secar completamente la ropa sin dañarla, y Smart Care permite solucionar fácilmente los problemas desde la comodidad de su smartphone. Aporta inspiración a tu cuarto de lavado con hermosos colores de diseño.

Fabricante: Samsung

MODELO: DVG45R6100P

MSRP: $798.80 USD

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Páginas de códigos de error relacionados:
Samsung Refrigerador Códigos de error, Samsung Distancia Códigos de error, Samsung Lavadora Códigos de error, Samsung Secadora Códigos de error, Samsung Microonda Códigos de error, Samsung Lavaplatos Códigos de error, Samsung Television Códigos de error,

Páginas de resolución de problemas relacionadas:
Samsung Refrigerador Solución de problemas, Samsung Distancia Solución de problemas, Samsung Lavadora Solución de problemas, Samsung Secadora Solución de problemas, Samsung Microonda Solución de problemas, Samsung Lavaplatos Solución de problemas, Samsung Television Solución de problemas,

Páginas de reparación relacionadas:
Samsung Refrigerador Refacción, Samsung Distancia Refacción, Samsung Lavadora Refacción, Samsung Secadora Refacción, Samsung Microonda Refacción, Samsung Lavaplatos Refacción, Samsung Television Refacción,

Páginas de piezas relacionadas:
Samsung Refrigerador Partes, Samsung Distancia Partes, Samsung Lavadora Partes, Samsung Secadora Partes, Samsung Microonda Partes, Samsung Lavaplatos Partes, Samsung Television Partes,


Samsung Secadora Modelo DVG45R6100P

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Product Reviews:

This microwave keeps turning on and off by itself, and now has a burn smell
This microwave keeps turning on and off by itself, and now has a burn smell. I purchased it less than 2 years ago. Samsung refuses to help because it is out of warranty. Wow, had I known about their practices, would have opted for Whirlpool. Very disappointed. Now I read other consumers have had similar experiences. For the price I paid, this is very disappointing.
Published: October 2, 2013
Lupe of Escondido, CA
Source: consumeraffairs.com

I bought a new Samsung French Door model RF197ACWP refrigerator on July 24,
I bought a new Samsung French Door model RF197ACWP refrigerator on July 24, 2013. The day after delivery, I discovered the freezer was freezing everything rock solid including my ice cream and it was showing frost on the drawer front. I called Customer Service and their response was to more or less slam the freezer door a few times. On the fourth day, I called again requesting a service rep to come out. I contacted the suggested repair service and they came out the next day only to have the rep say that there was nothing wrong with the unit. That it was set up to the Samsung specs. The ice maker then overflowed, so the ice maker has to be shut off every 4 to 5 days.
Published: August 20, 2013
Margie of Tampa, FL
Source: consumeraffairs.com

We purchased an expensive Samsung Dishwasher model DMT800RHS 2 years ago. T
We purchased an expensive Samsung Dishwasher model DMT800RHS 2 years ago. The dishwasher has never ever really gotten the dishes clean, even after trying to change the type of dishwasher soap as well as turning up the hot water tank and running hot water prior to starting the dishwasher as was suggested. The dishwasher is being repaired for the 3rd time now to a 5E error message. According to the manual the dishwasher is not able to drain. At a cost of $125.00, three times now I am very disappointed in the product and do not recommend anybody buy this dishwasher.
Published: August 25, 2014
Anita of Langley , BC
Source: consumeraffairs.com

Purchased a Samsung French Door refrigerator from Lowes in 2012. The ice ma
Purchased a Samsung French Door refrigerator from Lowes in 2012. The ice maker stopped working and since we had an extended warranty for two additional years, they sent out a technician. The technician removed the old ice maker and ordered a new one. When the new one came in, the technician shoved, pushed, and tried to force the replacement in place and after 30 minutes, decided it was not the right one so he was to order yet another one. The compressor died the next day and the technician stated that it was an issue that we had to deal with Lowe’s for. Of course, we really had to deal with Samsung. We jumped though all the hurdles and did not get full replacement value so we ordered an LG instead.
Published: June 3, 2015
Bruce of Wilson, NC
Source: consumeraffairs.com

Samsung refrigerator works ok for the first two years. After that, you will
Samsung refrigerator works ok for the first two years. After that, you will end up getting to know your repairman!! Very disappointing with strange issues where the repairman cannot figure out. Multiple parts replace without result.
Published: February 22, 2021
R of Lakewood, CA
Source: consumeraffairs.com

Bought the refrigerator (Samsung Model RS2556SH) on 10/15/2004 and, except
Bought the refrigerator (Samsung Model RS2556SH) on 10/15/2004 and, except for the ice maker and the fact that its a bit noisy, it has worked well ever since it was installed. While the ice maker does make ice, there is usually a mixture of crushed and cubed ice and the selection setting doesnt make much difference. Im writing the review because, after reading the reviews posted on this site, I felt I should offer a positive review and let readers know there is at least one person whos had a fairly good experience with a Samsung refrigerator.
Published: May 1, 2018
Thomas of El Cerrito, CA
Source: consumeraffairs.com

I had an old Whirlpool fridge, probably close to 20 years old and was still
I had an old Whirlpool fridge, probably close to 20 years old and was still working, but I was updating my kitchen and wanted to update the appliances. I got a good deal on a stove and dishwasher and microwave, so I was left with the fridge. I went to Lowes and bought a Samsung. Priced right and full of features and looked cool, boy was this a mistake. After 3 months and losing an entire freezer and fridge full of food, I lost all, probably close to $400 had to be thrown out. Samsung sent a repair technician to my house and he replaced the control panel, up and working again.About 5 months later stopped again, this time, at my expense $300 later and another control panel, working again. The water stopped, then compressor, then ice maker, now freezer. These Samsung fridges are junk. How they can even be sold is questionable. Samsung DOES NOT stand behind their products and there is no technical support, just a recommendation to call a repair technician. I have never had so much trouble from one appliance in my life. I would never recommend this product to anyone. DO NOT GET FOOLED BY THE PRETTY LOOKS. The guys are crap and technicians will tell you they are junk as well. DO NOT BUY!
Published: December 12, 2016
Joe of Birmingham, AL
Source: consumeraffairs.com

We purchased a new home in 2009 and purchased stainless steel Samsung appli
We purchased a new home in 2009 and purchased stainless steel Samsung appliances for our new kitchen. French door refrigerator; over the stove microwave and range to the tune of over $6,000. In 2010 the refrigerator was leaking water under one of the trays. It was still under warranty so they sent a repairman who attempted to fix it. Said he couldnt but he tried. Also said that these refrigerators all have this problem. It is something with the thermostat, etc. We consistently had this problem, we had to remove the draw, chip away the ice and then use a hair dryer to thaw out the back wall of the refrigerator where the water line was located IN THE REFRIGERATOR. We had repairmen (several different ones came out for about 6 more times) all to no avail. They installed new parts, etc. Great inconvenience to say the least. Samsung finally refunded the purchase price of my refrigerator.The range was no better. In 2011, after the extended warranty we purchased expired, the broiler coil burnt out (according to the repairman) and had to be replaced. I asked him if there was anything he could do because I couldnt afford another repair. He said he could solder it but it was a temporary fix. He was right. About 10 months later the stove wouldnt work. Had to have the broiler coil replaced. Range is now working.Microwave started doing strange things in early 2013. It would go on by itself and I was afraid it would cause a fire. I called and the repairman, he came out and said it was only the fan that was going while the door was closed and he couldnt fix it because he felt it was a defect in the product. He didnt want to incur a huge bill for me when he didnt know what was wrong. He contacted Samsung and they wouldnt talk to him because he wasnt on their list of repairmen. The microwave operated fine, as for cooking, etc. with the fan always on when it was opened. In 2015 the whole thing just died. No error message, nothing. It just ceased working. I will never, ever purchase anything, other than a TV, from Samsung. They should stick with what they do best, TV sets. I now have to purchase a new microwave which has to be installed because it is an above range built in. The one we purchased was a high end and cost over $600. Didnt think it would only last 6 years. I had my other microwave for over 13 years and it worked fine. Waiting for the other shoe to drop on the range.
Published: March 23, 2015
Terry of Demorest, GA
Source: consumeraffairs.com

Refrigerator, RF266AB, new on 7/7/09... January 13, 2014, home in evening w
Refrigerator, RF266AB, new on 7/7/09... January 13, 2014, home in evening with $166.00 of groceries; felt thawing freezer unit foods. Had to load perishable purchases. Checked temps. Fridge 54 degrees, freezer 38 degrees. Referred to manual and reset according to instruction. 6:30 next morning, far worse. Unplugged unit and re-tried temp settings. Removed ALL foods and dispersed to all friends and family. Called customer service (HA!) 1/14 a.m, could possibly come out on 1/17. Cust. rep. called and said no service till Tues., 1/21//14! ONE WEEK NOW WITHOUT MAJOR APPLIANCE! Lost most of our foods. EXPENSIVE! Very nice service rep. called and came Mon. eve. 1/20. Very knowledgeable and professional. Did testing. Probably compressor. Ordered immediately. Maybe due Fri., 1/24. TEN days now w/o fridge! I called Samsung. Laticia referred me to problem solving cust. resource. I FINALLY got to Deidre in ECR on 1/22. They were very reluctant to transfer me there. No expediting part delivery. Fri. eve 1/24 Tony spent four hrs.replacing compressor! (from 6p-10p)!! He advised us to call in a.m. on Saturday if any problem. Extremely proficient young man, overworked and tired.TEN days without a fridge is obscene in the 21st century!! Samsung should be ashamed of their ethics and standards. IF I had an infant requiring formula OR a necessary, perishable medication, I was told action might be sooner.... REALLY!? Somehow Im disillusioned with that thought! Maybe they would have sent a styrofoam cooler! Samsung NEEDS better customer response, action, & customer satisfaction. How about more technicians to serve the needs of their presumed good reputation? Deplorable is the best word I can use for their lack of compassion and delays. Oh, and how we imposed on our friends and neighbors! I sent flowers to thank them! This was a MAJOR disruption for ALL... except most of the Samsung staff who probably had cold refrigerators the whole while!For five years I loved and praised this appliance. Yes, verbally. Not so sure now. We own two Samsung TVs. I pray we never have to require service. OH, and by the way... IF we had another service person from anywhere come to our rescue... we would have voided our five year warranty on major parts. Makes one wonder if that was why we had to work so hard and long for the result. Two weeks now with cold circulating air. Pray for us that it lasts, and pray it doesnt happen to YOU!!
Published: February 10, 2014
Gayle of Peabody, MA
Source: consumeraffairs.com

Poor Samsung customer service! My dishwasher was broken after using it for
Poor Samsung customer service! My dishwasher was broken after using it for second time. Fine! A technician came and reported it as an unrepairable issue in Jul. Then, it took 2 MONTHS to get replace approval! However, I got a call from Samsung after confirming with me to replace a new unit in Sep, said there is no available inventory near my area (Baltimore, MD), We (Samsung) are gonna refund you the dishwasher. So far (Oct), the case is still pending, the broken dishwasher is still in my kitchen! Never and ever buy Samsung products!!! Terrible customer service!!! Poor internal communication!!! Im running out of my patience!!!
Published: October 19, 2018
Daniel of Cockeysville, MD
Source: consumeraffairs.com

Turned the oven on this evening. It wouldnt heat past 150. There appears to
Turned the oven on this evening. It wouldnt heat past 150. There appears to be no sound coming from the fan. I cant believe that a Samsung appliance would stop working this quickly. Called Samsung and they said Out of warranty. So sorry youre screwed. I absolutely will never buy another Samsung Appliance again.
Published: November 17, 2018
Scott of New Lenox, IL
Source: consumeraffairs.com

Samsung refuses to acknowledge what every service technician has told us an
Samsung refuses to acknowledge what every service technician has told us and that is that many models of their refrigerators have a serious design problem that results in constant buildup of ice under their crisper slide out drawers. Aside from the time and mess in chipping away the buildup and the numerous expensive service calls that do not seem to correct the problem... Samsung customer service agents hold fast to the 1 year warranty and refuses to admit that this is a serious problem and that as a worldwide company that they should admit their fault and keep customers happy. BUT THEY DONT AND APPARENTLY COULD CARE LESS. So no more Samsung Refrigerators or Appliances for me. Lets all of us somehow get together as a group and petition Samsung or get an attorney to sue them.
Published: August 13, 2015
Bernard of Escondido, CA
Source: consumeraffairs.com

Samsung refrigerators with IceMaster ice maker are a piece of junk. We have
Samsung refrigerators with IceMaster ice maker are a piece of junk. We have had to empty and defrost our refrigerator every one to two months. Samsung does not stand by their product. Now there is a class action suit but who has time for that. I now need to buy new refrigerator. I have already paid $450 to replace the ice maker once. It now Been another year of frustration and they say I have to pay one again. I am not putting another dime into this piece of junk.
Published: November 4, 2019
James of Springfield, VA
Source: consumeraffairs.com

Very dissatisfied with this Samsung Dishwasher. Will never purchase one aga
Very dissatisfied with this Samsung Dishwasher. Will never purchase one again. Very few features. Great size for loading a lot of dishes. Unfortunately, it doesnt clean them well. Great appearance! Bought it brand new at Lowes in October 2012. Within 60 days already not cleaning dishes well and called as it was under warranty. Screen was clogged with food of some sort. Worked for about 6 months and leaving white film on all glasses. Still does.
Published: February 24, 2016
Christina of Sandy, UT
Source: consumeraffairs.com

I bought a Samsung fridge (RFG296HDPN) from Lowes and the dispenser is not
I bought a Samsung fridge (RFG296HDPN) from Lowes and the dispenser is not working right. It locks itself and then no matter how many times I try, it does not unlock, which means no cold water, crushed ice or whole ice. This panel will stay locked for a week or two and then unlock on its own. The lower drawer or crisper came cracked and one of the shelves where the ice maker is located has a thin line crack also. I work and have to take a full day for a repair and when I called them, they gave me a work order number. If they call back and I dont pick up, they cancel it, so I called in for another one. So I have two work orders, and they told me the repair person is waiting on parts.Now someone named Brittany says that its cosmetic and they do not do cosmetic. I asked to speak with a supervisor and they say I have to wait for an hour. A malfunctioning dispenser for me is not cosmetic, not on a $3,000 refrigerator that will be a year old in August. I have explained this over and over again when I called and when the technicians called now, they asked me if its locked, call then when it is. Well, I have on two occasions and they have not reacted. I wish they would put this on their refrigerators. If panel malfunctions, its cosmetic. I asked if there was a way to reset it and there is none but unplugging it which I have tried and it does not work. It will be two months that I have been trying to fix this. I will never buy another Samsung.
Published: May 23, 2012
Ivette of Milton, FL
Source: consumeraffairs.com

I purchased a Samsung DMT300 Dishwasher in October 2011. From day one, the
I purchased a Samsung DMT300 Dishwasher in October 2011. From day one, the dishwasher did not wash dishes. I thought it was the way I was loading it or possibly the detergent I was buying. It has literally broken every glass I had. I have to load glasses on the bottom rack to get them clean (somewhat clean). I have contacted Samsung and Teppermans to have this dishwasher replaced. The customer service at Samsung was shocking. The last fellow offered the extended warranty one time service call; however, he was extremely rude during our conversation. When I asked him why he was so rude, he got angry and said, forget it; I am not offering you the one time service. What? Im still hoping that Samsung or Teppermans will step up and replace this dishwasher that does not work.
Published: November 12, 2012
Deb of London, ON
Source: consumeraffairs.com

Please do your own research before buying a new refrigerator. I thought I d
Please do your own research before buying a new refrigerator. I thought I did. I purchase a Samsung French door fridge in November of 2016. Little did I know that all Samsung French door fridges have a design defect, - ice maker freezes over, stops making ice, leaks, and, sometimes, as in my case, freezes shut so the tray cannot be gotten out. Takes an hour with a hand held steamer to thaw it. Thousands upon thousand of unlucky people have been dealing with this for the last fifteen years. My experience with Samsung customer service has been terrible. This is not what one would expect from a consumer appliance manufacturer.
Published: July 12, 2020
Eugene of Swampscott, MA
Source: consumeraffairs.com

A piece of my Ice maker broke. First it is an awful ice maker. It freezes i
A piece of my Ice maker broke. First it is an awful ice maker. It freezes ice into a boulder. Tried to order a part that broke and they said they dont make it. The beastly machine is only two years old. No one will talk to us at Samsung and the live chat ignores me! Never buy from this firm.
Published: December 29, 2014
Rosellen of Southold, NY
Source: consumeraffairs.com

We purchase a Samsung Side by Side Refrigerator RS265TD less than two years
We purchase a Samsung Side by Side Refrigerator RS265TD less than two years ago. The whole unit shut down today and we lost most of our food. A technician came out, said the control board was gone and would have to be replaced for $411! Tried to get through to Samsung with no luck. The technician said Samsung was the worst units that he works on. When we first got the refrigerator almost 2 years ago it took them almost 3 weeks to get the ice maker tubes attached. This is unacceptable. These appliances should last at least 10 years with no problems. We will never purchase a Samsung again.
Published: August 26, 2014
Irma of Tustin, CA
Source: consumeraffairs.com

One year after purchase, just after the warranty period finished, we found
One year after purchase, just after the warranty period finished, we found water freezing under and in the vegetable drawers. A month later we realized the paint was peeling off the handles. Searches online indicated other customers with the water problem had multiple service calls with no solution. Thinking that perhaps Samsung had found the solution since those calls happened, I tried contacting them. Since I had read of the same problem and the cause, I defrosted my fridge and was able to describe to Samsung exactly what was happening... but they wanted to send a service tech and charge me for the visit. I did not want to go through the useless repairs that other customers have gone through with no guarantee on their repairs, so we have not had a repairman. Every two or three months we defrost the fridge. Now the handles are looking awful and I dont know if they can do anything other than replace them with handles that have the same defect. I would like some real customer service from Samsung, but I just get boilerplate answers.
Published: June 28, 2013
Cecelia of Davis, CA
Source: consumeraffairs.com

Bought a new samsung side by side new at Lowes. It is 11 months old and sti
Bought a new samsung side by side new at Lowes. It is 11 months old and still under warranty and extended warranty. Started making ticking noise like the fan is hitting against something 3 months ago. Samsungs response is that it is overloaded/over packed and I should unload and defrost. This works for a couple of weeks, then it is the same. I do not load this any more full than my previous Whirlpool side by side or GE before that. Neither previous unit quit working, just moved to larger unit and this time to a stainless. Went with Samsung because it was on sale for same price as Whirlpool but I got a Energy star rebate because of its energy efficiency. If I had read reviews first I would not have bought it. Now I read that Samsung is exiting the American market because we expect them to last too long. A counterpart at work had same issue with identical unit he bought 3 months earlier at Best Buy. He had to threaten Best Buy with legal action before they finally replaced it with more expensive unit (he paid difference). I will never again buy a Samsung product. I will call Lowes tonight and they have always backed their products well for me.
Published: August 27, 2014
pat of Hartsville, SC
Source: consumeraffairs.com

Bought Samsung refrigerator. Upon opening box found rust on a stainless ste
Bought Samsung refrigerator. Upon opening box found rust on a stainless steel refrigerator, immediately called company I bought from they send me to Samsung who has screwed with me ever since!! Doors are rusted and pitted and they refuse to send me new or fix. Samsung is a terrible company to deal with. They just talk and talk. It is a company that is nonconsumer friendly, they should not be able to do business here in the US until they stand behind their product. Shame Shame Shame. Lets take a stand against Samsung. We are now in January of 2019.
Published: January 10, 2019
Anni of Moultonborough, NH
Source: consumeraffairs.com

Honestly, I can only echo every complaint that has been voiced by other own
Honestly, I can only echo every complaint that has been voiced by other owners of Samsung French Door refrigerator. 6 years old!!! Loud noise, cracked plastic shelving and bins, ice building up under back panel, etc. After weighing out the cost of another repair call, we have decided to buy another refrigerator today. We have defrosted it for 36 hours. It was fine for 2 days. All of the appliances in my home are Samsung. OMG the nightmare will continue. DO NOT BUY A SAMSUNG REFRIGERATOR. THERE IS A DESIGN FLAW THAT THE COMPANY REFUSES TO ADDRESS. If my 6 year old model and your new refrigerator are experiencing the same problems, the company is at fault. Where is a class action lawsuit? Im in.
Published: March 29, 2018
Michael of Port Charlotte, FL
Source: consumeraffairs.com

I bought Samsung SMH9207ST microwave 17 months ago and like the design. Aft
I bought Samsung SMH9207ST microwave 17 months ago and like the design. After 1 yr & 1 wk, the buttons push into the panel and I didnt care to call Samsung because its out of warranty. But now the SE error came on, I contact Samsung CS and they said they can set up a technician to call me in 2 days but is not free. I told him that so many people has these problem and it should be free of charges. He said he cant do anything about it. I am very upset with them because I own 4 more appliances from Samsung (cross my fingers that they wont die because its been 16 months old). I cant believe such a big company cant promise a reliable product. The last GE microwave that I had for 4 yrs was still good that I threw away because I change all to Samsung. I wont buy Samsung again if I cant fix this microwave.
Published: October 12, 2013
Yen of Cinnaminson, NJ
Source: consumeraffairs.com

I purchased 4 Samsung appliances for my kitchen and had to repair 3 out of
I purchased 4 Samsung appliances for my kitchen and had to repair 3 out of the 4. But by far, the stove has been the worst. Since the beginning, the stove would not keep the set temperature. I would preheat it, it would hit the set temperature and then begin declining after about 5 minutes. Significantly declining- continuously dropping. I had to have a repair person out 3 times to fix it- which meant I had to wait at home 4 hours each time. I was promised a refund 3 different times when they deemed it irreparable. I would be waiting for my refund so I could purchase a different (not Samsung) oven and would call them back only to be told that my refund had been denied (even after receiving refund acceptance texts) for various reasons. They never contacted me to tell me that it had been denied- just left me waiting. Each time, I was asked to resend a different document (receipt, picture of serial number, etc) that I had already sent them previously. Each time I called (a total of 6 times), I had to wait on hold for at least an hour. I would be promised, promised, promised that they would take care of me and then nothing. The last customer service representative I had even refused to read documentation of my experience to explain my frustration. So...the product is faulty and customer service is lacking. Stay far, far away from Samsung appliances. Hopefully, you will learn from my mistake.
Published: May 13, 2020
Carol of Bentonville, AR
Source: consumeraffairs.com

Purchased Samsung French Door Refrig and it was leaking water on floor from
Purchased Samsung French Door Refrig and it was leaking water on floor from doors first week here. Service man said gaskets were bad and I asked that I get a replacement. Week later, replacement came and now door dont close properly. Tech came out to adjust and I was good, too bad... all French door refrigerators have this problem because one door is heavier than other (ice and water side is the lighter door). I should check every hour and make sure kids close doors hard. Not Acceptable.
Published: December 10, 2014
Kathy of Coral Springs, FL
Source: consumeraffairs.com

They told me the refrigerator Consumer report best refrigerator. The refrig
They told me the refrigerator Consumer report best refrigerator. The refrigerator I purchased has been nothing but a piece of junk, almost all my shelves on the door has broken every winter. I have leaks behind the crisper drawer and have to unthaw it. And my ice maker keeps screwing up and has broken the basket because of water leaking all down in it and this is not the first time it has done this. I will never purchase another Samsung refrigerator as long as I live.
Published: September 24, 2019
Robert of Blacklick, OH
Source: consumeraffairs.com

My Samsung 24-inch dishwasher model DMT300RFS is less than three years old.
My Samsung 24-inch dishwasher model DMT300RFS is less than three years old. We have had problems with the dishes coming out of the dishwasher with ground-up food on them since day one. Recently we have been getting an error code for clogged drain also. I pulled the dishwasher into the middle of the kitchen floor, checked all plumbing and drain hose and found them clear. I ran the machine and found it was only discharging a small amount of water during the drain cycle. I removed the filter in the tub - clear. I removed the drain pump - clear. I checked the rubber check-valve upstream of the pump and found it cocked and stuck sideways. I freed it with my finger (it is in the molded plastic comprising the bottom of the tub). I reassembled the unit and operated it and it pumped like a banshee during the drain cycle. After running the machine a couple of times it started pumping only a trickle again. The check valve had become cocked and stuck again. What is happening is the check valve sticks open and when it hits the drain cycle, the drain pump pumps dirty water back into the dishwasher and only a trickle gets pumped to the sink drain. Dirty water stays in the tub and debris gets deposited back on the dishes during the rinse cycle. Because it takes so long to drain the tub, the machine thinks the drain is plugged and shuts down with a clogged drain issue. The part with the check valve in it is very expensive and (for me) would require a service technician to replace it, adding to the cost. To me, I will be better off replacing the unit. There are review after review on the internet complaining of these same problems (dirty dishes and error codes). It is my opinion that this problem is a design error as it is not possible to provide maintenance to the check valve. It is deep in the large plastic piece comprising the bottom of the tub.I hope this post helps others understand what is wrong with their machine.
Published: December 28, 2013
Douglas of Port Hueneme, CA
Source: consumeraffairs.com

Ice continually forms around the cooling fan which results in the fan hitti
Ice continually forms around the cooling fan which results in the fan hitting the ice making a loud noise and then the fan freezing up completely. I have had to replace the fan twice and remove the fan access door and de-ice the fan four times. There are videos on YouTube that show how to fix this issue due to the number of times this happens with this happens. Neighbor has the same refrigerator and has the exact same problem. Has all the bells and whistles and looks nice, only problem is the cooling function, the entire purpose for a refrigerator, works intermittently.
Published: July 9, 2020
William of Canonsburg, PA
Source: consumeraffairs.com

October 2016 I bought a 4 door Samsung stainless steel refrigerator (model
October 2016 I bought a 4 door Samsung stainless steel refrigerator (model #RF22K9381SR/AA) from Lowe’s. The panel on the door below the icemaker/water dispenser has terrible water stains that will not come off with any recommended product by Samsung. When I complained to Samsung they sent out a technician to see it. The technician said there was a possibility that it developed a leak behind the door panel and he took a picture and said Samsung will be reviewing it.I then got a call from Samsung saying its not their problem because they are not responsible for cosmetic damage. Stainless is not suppose to stain with obvious water marks. I believe there is some defect with the refrigerator ice maker/water dispenser and/or that the stainless steel product they used is of inferior quality. I am very dissatisfied with my $3,0000 purchase of this refrigerator and am wondering if I can take Samsung to small claims court. I do not recommend purchasing Samsung refrigerators.
Published: November 23, 2017
Yolanda of Manvel, Other
Source: consumeraffairs.com

I bought a Samsung 4 door convertible refrigerator 3 years ago. Several mon
I bought a Samsung 4 door convertible refrigerator 3 years ago. Several months ago the top refrigerator compartment was no longer cooling. I visited the Samsung website and created a service ticket. Within a couple days I had a Samsung technician at my home to diagnose and repair my refrigerator. After 15 minutes the tech informed me that my refrigerator was unrepairable. The technician said my refrigerator had a 5 yr warranty on the closed system and he would upload pictures and his report to my service ticket and I should expect a call from Samsung within a couple days.Following two weeks, numerous phone calls, and hours on hold I received an offer from Samsung to buy my refrigerator back for the purchase price plus tax. At this point I was relatively satisfied even though my family had been without a refrigerator for over two weeks. That was 5 weeks ago and still no check and no resolution in sight. I have contacted Samsung numerous times and all I get is excuses and runaround. I had read numerous complaints about Samsungs poor customer service, but I was willing to give them the benefit of the doubt; they have failed me. Needless to say there will never be another Samsung product in this house. Appliance buyers beware.
Published: September 19, 2017
Larry of Centennial, CO
Source: consumeraffairs.com

I recently replaced all my appliances and I was tempted by the Samsung styl
I recently replaced all my appliances and I was tempted by the Samsung style so I bought all Samsung appliances. The problem so far was the dishwasher after 2 months old. Reading on Internet I figured out the inlet valve went bad. I have tried to contact Samsung customer service multiple times. The waiting time is very frustrating. The representatives dont really know what they are talking about. They just waste even more of the time. They are very polite though but not helpful. Finally, they told me they will send me a technician. This was exactly 2 months ago. Im still waiting for them to come and repair the dishwasher. At this point we know that replacing the dishwasher again may be the best option. Tossing $500 bucks annoys me but dealing with Samsung its not worth it anymore. Honestly, I have been a big fan of Samsung but this dishwasher turned me down. Please be aware of Samsung dishwasher is NOT the way to go.
Published: May 5, 2016
Mariano of Holmes Beach, FL
Source: consumeraffairs.com

Refrigerator works fine. Water filter cartridge needs to be changed every 6
Refrigerator works fine. Water filter cartridge needs to be changed every 6 months. Thats okay too. But SAMSUNG refuses to provide information on what to do to recycle the used filter cartridge. I dont want to reuse it; I just dont want to add more plastic to landfills. Some other refrigerator manufacturers tell you how to empty used cartridges and recycle the plastic. SAMSUNG wont. I tried online search: no usable results. I tried online chat: they connected me to a Printer Expert for crying out loud! I called: they told me the cartridge cannot be recycled and they cannot reveal what plastic it is made of. If you care about the environment, do not buy SAMSUNG until they change this policy.
Published: April 27, 2019
Loren of Minnetonka, MN
Source: consumeraffairs.com

My refrigerator is 4 years old, the ice maker quit working, it cost $475 to
My refrigerator is 4 years old, the ice maker quit working, it cost $475 to repair. The repairman said this is common for Samsung refrigerators, Samsung would not cover the cost of this repair. To have a refrigerator ice maker quit working after 4 years is unacceptable if not covered as a recall for ineffective function of the appliance. I will never buy another Samsung appliance due to this experience.
Published: March 11, 2020
Peggy of Vancouver, WA
Source: consumeraffairs.com

Drives me crazy, repaired once at less than 2 years old, considering the pr
Drives me crazy, repaired once at less than 2 years old, considering the price we paid Im disgusted. The doors have to be forced shut, as they dont close automatically. Butter holder doesnt hold a pound of butter! Shelves barely adjust and certainly not efficient. Water seems to pool in vegetable bins. To make matters worse the fridge and in particular the freezer is always covered in weird patterns as if the moisture is escaping somehow to just under the stainless steel. Will never ever purchase a Samsung anything again and I think Ill stick to low end because it seems like everything breaks down after 2 years regardless of the price.
Published: July 12, 2015
linda of Nanaimo, BC
Source: consumeraffairs.com

Pros: very quiet, cleans and dries well, utensil rack is wonderful. Cons: t
Pros: very quiet, cleans and dries well, utensil rack is wonderful. Cons: the planets have to align in order for the buttons to work. They even mention this in the manual, after 2 weeks the “guides” for the utensil rack started breaking, in 4 weeks we received an LC error and the drain pump kept running, we would power it off and it would turn itself back on (which was interesting since half of the time we couldn’t power it on due to button issue). We had to shut off the circuit breaker. The error was for a water leak. My husband started looking at reviews and apparently this is a widespread issue. The design for draining is flawed and any moisture will cause this error. We are exchanging it. Best Buy was gracious and one of the sales people said that we were not the first to return this appliance. I was so disappointed because in the first week I really liked its performance. We are waiting for the replacement so I am currently using my high priced dishwasher as a draining rack as I wash my dishes by hand.
Published: March 1, 2022
Wendy of Nashville, TN
Source: consumeraffairs.com

This refrigerator - which is gorgeous - stopped working exactly 45 days aft
This refrigerator - which is gorgeous - stopped working exactly 45 days after installation. A repair service sent by Samsung said it was repairable but it was too a job for them and recommended replacing it. Despite this, Samsung will not stand by their product and they refuse to replace the refrigerator. We are now approaching THREE weeks of no refrigerator. Samsung customer service is a nightmare. They should be ashamed - so disappointing. We strongly recommend NOT purchasing through Samsung and instead use a more reputable company who will ultimately stand by the product and the consumer.
Published: October 27, 2016
Kristine of Boxboro, MA
Source: consumeraffairs.com

Samsung did not honor warranty. At 6 months, the Samsung 24 DMT800RHS.XAA
Samsung did not honor warranty. At 6 months, the Samsung 24 DMT800RHS.XAA dishwasher would not totally clean rinsed dishes. After 3 repairmen, Samsung told us, Too bad. Now, at 1 1/2 years, the dishwasher does not work at all.
Published: February 17, 2013
Linda of Kent, WA
Source: consumeraffairs.com

I purchased a Samsung refrigerator on May 1. It has not been operating prop
I purchased a Samsung refrigerator on May 1. It has not been operating properly from the very first day. It froze everything in my refrigerator on two occasions and now it maintains a temperature of 55, which is above the safe level. The repair guy did nothing. It makes a very loud noise on the freezer side that can be heard in the whole apartment. I know something is wrong, but when the repair guy came, it was not making the noise and the food was not frozen so I was advised to just turn it off and plug back in because everything was computerized and it was impossible for him to tell what was wrong. Im going to have to junk it and get me a GE (what I had before). I will never buy another Samsung product.
Published: July 17, 2012
Emelda of Altamonte Springs, FL
Source: consumeraffairs.com

Our brand new refrigerator broke so we called, it took them a week to come,
Our brand new refrigerator broke so we called, it took them a week to come, another week to get the part, another 2 weeks to get another part. Its now been 4 1/2 weeks. I said after the first 2 1/2 weeks they should replace the fridge. Samsung... said no. I am disabled and I dont drive. My husband travels and we live in the country so we buy a lot of food and then he flies out. We had just stocked the fridge. I lost over 1000K in food the first time. I called and spoke with a guy about getting reimbursed on the food loss and he said List everything and they would jump on it. A rude lady called me back after the fridge was fixed and said Samsung only gives out 200$ as a courtesy. Why did I go through all the hassle of listing everything if they only give 200$. I forgot to mention that my medicine has to be refrigerated so we had to go get ice every day and again I dont drive.It was horrible. My poor son had to go get us food every day and that was a terrible expense because eating out is so expensive. So now for the worst part. Three weeks later the refrigerator broke again. I called this time and said I just want the money to replace. Please hurry because we cant go buy a new one until we get the money from the old one. That was 6-21-17... Its now 7- 12-15. I was told it should only take 2-3. Its been three weeks and when you load my ticket number in the website it does not give any information. When the refrigerator broke the second time... (YES IT BROKE AGAIN). I even told the ride lady that it was not running well when she called about the first 200$. She said she would have someone call me to set up repairs etc. I never got that phone call. I lost another fridge full of food. So I get one more 200$. Thats all! I just now got an update on the first 200$.That took 2 months. If it takes that long to get the money for the refrigerator it will be terrible for my family. Im not sure what to do? Every time I call everyone says that they will try and get whomever to speed up the process but so far it has been a nightmare. It has caused so much more than just a loss from a fridge. Its been a terrible domino effect. But so far I have lived with no refrigerator for 2 1/2 months... Could you do that? I have had company during this time twice. My son graduated high school and the whole family came. Something should be done and Samsung owes me something more than just replacement cost of my refrigerator. Im very upset. If you can help me please let me know.
Published: July 13, 2017
Christina of Spring Branch, TX
Source: consumeraffairs.com

We purchased Samsung Model RS277AC April 2010 for $1500.00. July 2014 the b
We purchased Samsung Model RS277AC April 2010 for $1500.00. July 2014 the bottom freezer drawer was hard to pull out and we realized it was stuck by a build up of ice under it. Kept getting more and more ice so we called Samsung they recommended we call Consolidated Electronics on September 24, 2014. Service man told us he knew what the problem was when we told him about the bottom drawer frozen to bottom. Charged $149.00 for a 5 minute visit. He would have to order the heater element and it would cost $30. He said that the heater element touches the inside of the back panel and this will happen again because of a design flaw with the back panel and Samsung has corrected it on the new models! Came back with the heater and said did not need it and defrosted the freezer, put it back together and charged us another $45.00 and within three hours there was a build up of ice in the bottom of the freezer so we cannot use the drawer for storage. NEVER purchase a Samsung appliance!
Published: March 3, 2015
Margaret of Myrtle Beach, SC
Source: consumeraffairs.com

I have spent as much money on my refrigerator as much I paid while purchasi
I have spent as much money on my refrigerator as much I paid while purchasing it. Every 3 months it needs 5 to 10,000/ Rs for its maintenance. The company is cheating all its customers by selling substandard product. I would never ever recommend this product.
Published: September 26, 2021
Tina of Delhi, Other
Source: consumeraffairs.com

Samsung RFG237AARS - Dont buy a Samsung refrigerator. Mine quit cooling aft
Samsung RFG237AARS - Dont buy a Samsung refrigerator. Mine quit cooling after 7 years. Both the Samsung factory rep and an independent repair person said the discharge lines from the compressor to the dryer, diverter valve, or the evaporator coils were plugged. Both suggest the repairs would be a hit or miss type repair and would be very costly. Both suggested buying a new refrigerator. I was also informed parts are also very hard to obtain for the Samsung and LG brand refrigerators. Samsung should recall their product! Its ridiculous that I had to buy a new refrigerator after only 7 years!!Dont buy a Samsung refrigerator. Mine quit cooling after 7 years. Both the Samsung factory rep and an independent repair person said the discharge lines from the compressor to the dryer, diverter valve, or the evaporator coils were plugged. Both suggest the repairs would be a hit or miss type repair and would be very costly. Both suggested buying a new refrigerator. I was also informed parts are also very hard to obtain for the Samsung and LG brand refrigerators. Samsung should recall their product! Its ridiculous that I had to buy a new refrigerator after only 7 years!!
Published: January 28, 2017
James of Baton Rouge, LA
Source: consumeraffairs.com

Purchased Samsung refrigerator 1 year and 15 days ago and it quit working.
Purchased Samsung refrigerator 1 year and 15 days ago and it quit working. Per Samsung that is too bad. You will pay 160.00 service call and 135.00 for a part that is defective. Worst customer service I have ever had. Check out complaints against Samsung before you buy one of their products. You do not need to act on my word alone. If I had checked for reviews on their product I would have never bought anything with the name Samsung.
Published: March 16, 2017
JEANETTE of Carrollton, TX
Source: consumeraffairs.com

We bought a Samsung over the range microwave and paid nearly $500 for it. I
We bought a Samsung over the range microwave and paid nearly $500 for it. It worked well for a couple of years and then all of the sudden started turning on by itself. Not just the light or the turntable, but it was actually heating as well! Thankfully we were home when it started happening so we were able to prevent what Im sure would have been a major fire. Checked Samsung support site and apparently this is a known and rather common problem with their microwaves, with the only apparent fix being unplug the unit immediately and pay for someone (from your own pocket) to come and fix it. Unfortunately companies as large as Samsung have no interest in dealing with issues like this until someone dies, so recommend NOT buying a Samsung microwave unless you have fire insurance and are hardly ever home.
Published: August 3, 2018
Adam of Oshawa, ON
Source: consumeraffairs.com

I have purchased Samsung microwave oven model CE1031LATB, S/n 12147DBP90180
I have purchased Samsung microwave oven model CE1031LATB, S/n 12147DBP901804V. When I use it after few seconds SE error is displayed in panel, sound beep also comes & it stops working. Display SE continues. Samsung Service center was contacted, they visited & said that front panel will be changed on payment (+ Service charge) basis. I agreed. Later Samsung center informed that the required parts are not available. Please advise, what should I do?
Published: November 25, 2015
Anirudha of Kota, Other
Source: consumeraffairs.com

OK, I am a very seasoned mechanic. I put a new bearing set in my pile of cr
OK, I am a very seasoned mechanic. I put a new bearing set in my pile of crap, front-loader Maytag washer. I can fix anything from a BMW to a microwave. I bought this SAMSUNG at LOWES and right after the warranty, the auto and normal lights blink, it stops mid-cycle and take like six reboots to even get going, and 80 percent of the time, same thing, the lights are back. The drain lines good. It hooked to hot water line. Its just a big pile of crap like every other post here. I will pull it out and start to fix it today. From day one the soap packs hung up. If you dont use a rinse product, it WILL NOT CLEAN DISHES. Its freakin required! DO NOT BUY A SAMSUNG DISHWASHER!!! Lucky me, I can fix this crap pile, pull it out, and Craigslist it goes. Awful product. They should be ashamed.
Published: May 2, 2015
Jeff of Madisonville, LA
Source: consumeraffairs.com

I am not sure if I got a lemon or if this is a widespread problem, but we b
I am not sure if I got a lemon or if this is a widespread problem, but we bought the Samsung Fridge (model RF4287HARS/XAA) in November 2011. The middle shelf on the left door, as you face the open fridge, which is adjacent to the ice maker, cracked after a few months. The crack was minor but spread over time. We barely used the shelf and could not figure out how it happened. We ordered a replacement shelf (under warranty) in Sept. 2012. It had been a problem for months, but that is when we got around to it. The problem recurred very soon after getting the replacement shelf.Again, it was small to start, and we did not notice it for a while. As we were busy with kids and the holidays, we did not contact Samsung until 2013. The warranty was up, but Samsung agreed that the shelf should not have formed a crack and sent us a second replacement in early June 2013. We put in the replacement shelf, and this time, we did not even put anything on the shelf, and it cracked again... the third time, within a few days. Each time, the crack has started where the shelf touches the door at the ice maker. At this point, it is clear that the crack is being created by the ice maker. Samsung is sending a third replacement shelf but will not acknowledge that there is actually a problem with the fridge that is causing the shelf to crack. I am not certain if it is a unique defect with our fridge or more widespread. I started typing this as I approached one hour of time on hold for their customer service supervisor. I had asked to escalate things to the Executive Customer Relations team but was told that no one could take the call, or a message due to high demand. I finally abandoned my call after this long hold time.
Published: July 8, 2013
P of Rockville, MD
Source: consumeraffairs.com

We bought two identical side by side refrigerators 5 years ago. Both now ha
We bought two identical side by side refrigerators 5 years ago. Both now have water is leaking from behind the crisper drawer. This appears to describe what is happening: **. The fact that it happened to both and that the repair is posted with the expectation that the consumer will fix is disappointing. Is there a class action? Do not contact us until March.
Published: February 15, 2015
Janice of Lincoln, NE
Source: consumeraffairs.com

Bought from HHgregg a Samsung stainless package 08/01/13. Delivered and ins
Bought from HHgregg a Samsung stainless package 08/01/13. Delivered and installed it 09/07/13. Everything worked great for a year except the dishwasher (DW80F800 series with stormwash). This dishwasher was why it took a month because it was an upgrade to the one on order but was out of stock. This dishwasher sucks! Not only does it not dry dishes from the beginning when I got it; yes I use the jet dry liquid rinse aid, error messages now keep coming on even after repairman came and replaced the main board (which took almost three weeks of hand-washing dishes), it does not have a heat drying element. $700 piece of **, after reading all the reviews of the same thing happening with lots of other Samsung dishwashers. As one reviewer said, Samsung needs to stick to making cell phones!P.S. I now have another repair order for this 15 month-old dishwasher and if he cant fix it this time Im gonna insist on a re-select from hhgregg and get a more reliable dishwasher.... The fridge, range, and microwave work well so far but STAY AWAY FROM SAMSUNG DISHWASHERS! ...or anything they should make that requires water. God forbid they start making hot tubs!
Published: December 5, 2014
Randall of Virginia Beach , VA
Source: consumeraffairs.com

13 months after purchasing our Samsung Refrigerator the icemaker went out.
13 months after purchasing our Samsung Refrigerator the icemaker went out. It leaks constantly inside the fridge and in the cup area. I constantly have to have a paper towel there to soak up the water. It freezes up about once a week and my husband has to use the hair dryer to get it going again. Sometimes we get real cubes, but most of the time we get slushy cubes. We were dazzled by the French door version with the outside access drawer in the middle and paid $2,400. Two years later I vow to never buy another Samsung appliance. Samsung is no help. I hope the class action lawsuit can do something, but the legal process is so long, Ill probably be dead by then!
Published: December 4, 2018
Alice of Hamilton, OH
Source: consumeraffairs.com

I have a Samsung dishwasher that was manufactured in 2011 (model number DMT
I have a Samsung dishwasher that was manufactured in 2011 (model number DMT400RHS). It has several physical defects. The lower front cover (part Number AP4342361) caught on the door repeatedly and bent, which requires me to periodically rescrew it to the dishwasher. A prong on my upper dish rack snapped off and is rusting. The dish rack rollers (part Number AP4342187) pop off of the dish rack repeatedly.The biggest problem, however, is that a metal piece of the interior cabinet has partially detached and bent. It prevents the lower dish rack from being pulled out or pushed in without a great deal of effort - particularly if it is weighted with plates. I was told by a Samsung authorized service technician that this problem could not be repaired but that the part was under a lifetime warranty. Unfortunately, since I am not the original purchaser of the dishwasher (the previous owners of my home installed it), Samsung will not offer me any compensation or assistance in finding a solution.
Published: June 14, 2016
C of Sarasota, DC
Source: consumeraffairs.com

Purchased March 2012, and the warranty just expired... The oven will not he
Purchased March 2012, and the warranty just expired... The oven will not heat over 175 degrees and I am now have to look for a tech to troubleshoot. I also bought a matching refrigerator and dishwasher both of which have had to be repaired. I am very disappointed in Samsungs dependability.
Published: September 1, 2014
John of Albany, LA
Source: consumeraffairs.com

We purchased our Samsung mini split air conditioner not even 3 years ago. T
We purchased our Samsung mini split air conditioner not even 3 years ago. The first summer it was in they had to replace the communication wire so the inside unit would work. The second summer it had a leaky valve so they had to recharge it and we havent even started our third summer and the fan motor inside the head needed to be replaced. They ordered the new motor and installed it, now both circuit boards are fried. Samsung is not willing to stand behind the product and said it isnt their product, was made by someone else, even though their name is on it and passed the buck onto a third party. Said we need to schedule an onsite visit for the unit to be looked at. Samsung informed us this would take 2-3 weeks to be arranged. Considering all the issues we have had since day 1, this is not very acceptable customer service. I would not recommend this or any other Samsung items to people based on this interaction with them!
Published: July 11, 2019
Brandi of Ontario, Canada
Source: consumeraffairs.com

We purchased a Samsung fridge 5 years ago. It had issues with the ice maker
We purchased a Samsung fridge 5 years ago. It had issues with the ice maker a few times, which were repaired. Most recently, the fan was making a REALLY loud noise, Samsung came out and we were told there is now corrosion in the plug of the fan and it is not repairable. Upon contacting Samsung we have been told we need to buy a new fridge and they offered us a 20% discount. The fridge is only 5 years old, we paid over $2.5k for it and now have no option to repair it other than to replace it. I wanted to warn others, as we had choices when we were buying and chose Samsung - we are now paying for that decision, literally. Looking online and doing some research Ive now found that there is a class action for THE EXACT SAME THING in the US - the ice maker breaking causing the fan to make a loud noise and eventually stop working. Im in shock that Samsung find it acceptable to tell me to buy a new fridge after only 5 years and only give me a 25% discount... I will never buy another Samsung fridge again and I hope this warns others to do the same. So disappointed. Here is the link to some summary details of the class action: **.
Published: October 21, 2021
Carmen of Aintree, Other
Source: consumeraffairs.com

As the previous 150 purchasers of the OTC Samsung SMH9187SW Microwave, I pu
As the previous 150 purchasers of the OTC Samsung SMH9187SW Microwave, I purchased mine 12/2011, and it has stopped working 2/2013. Since it is out of warranty, I didnt even bother to contact Samsung because Ive had mine for 26 months and knew that if I wanted a Samsung certified repair person, it would cost more than the original price. I live in the San Francisco Bay area so I found a repairman with 135 5 STAR reviews. I told him my problem and he said he stopped working on microwaves because it was cheaper for customers to replace them. He also said he did not know of anyone that he could honestly recommend. So I found this site and followed the advice of the few people that were able to get theirs up and running. Unfortunately, none of the suggestions helped; I tried unplugging the unit, pushing clear and start simultaneously and finally unplugging and resetting the blue and white plugs on the control panel.I had thought of buying a different microwave except for the fact there is not one single microwave under $1,000 with a customer rating above 2 stars. Even the Best Buy rated microwaves in Consumer Reports, Epinions, Amazon, etc. didnt receive positive reviews from the actual consumers. So now I am going to order the control panel (not from Samsung directly) and install it myself. I dont see any other option since I dont want the expense of another microwave plus installation and then worry that another problem will occur no matter what brand I buy. My 1st OTC microwave lasted 20 years, the 2nd for 10 years and now 2 years! I most definitely would like to be involved in a class action suit. One interesting side note: Consumer Reports still list Samsung in the top 4. From now on, Im going to the actual user reviews listed at the bottom of the rating page!
Published: March 12, 2013
Susan of Walnut Creek, CA
Source: consumeraffairs.com

My freezer of my new fridge thawed out after 1 month. We had to dispose of
My freezer of my new fridge thawed out after 1 month. We had to dispose of all its contents. Samsung gave me the ph.# of the service contractor but it took a wk. to have a look. It needs major work and will take 2-5 bus. days for parts. That means next week. Then was advised it could take 2 more weeks to come and install them. He also told us our fridge will stop working shortly. Perfect! We no fridge and Samsung said they have no control over making this some sort of priority.
Published: December 9, 2015
Paul of Mississauga, ON
Source: consumeraffairs.com

I purchased the Samsung OTC Microwave SMH9087ST from Sears in 11-2010. The
I purchased the Samsung OTC Microwave SMH9087ST from Sears in 11-2010. The microwave started having problems. About 6 months later, it was showing SE error on the display and nothing would work. I got the troubleshooting info offline and it told how to flip the circuit breaker and reset it. I did that and once in a while, it worked but would always go back to SE error. In 12-2011, it began to randomly turn itself off and on in the middle of the night, and throughout the day. The light would kick on. The fan would turn on and off. It starts beeping. It has gotten so frightening we keep it unplugged now and it wont reset at all now. Sears says it is beyond the warranty when I called in Dec. 2011. I have seen tons of complaints posted on them but no one will do anything. Samsung is in denial and Sears is worthless. I have a Samsung oven that I purchased at the same time and we love it, but I wont be buying any Samsung appliances anymore after the way they have mishandled this.
Published: November 6, 2012
Shawna of Litchfield, IL
Source: consumeraffairs.com

I just got off the phone with Samsung who claims they support their product
I just got off the phone with Samsung who claims they support their product because they have a 1 year warranty. Hurray for them, everyone has a 1 yr warranty. The companies that really support their products are the ones that recognize when 2 major components on an expensive refrigerator go out that they should be responsible for fixing it.We had the ice maker and the evaporator fan motor go out on our 2 1/2 yr. old refrigerator. Samsung will do nothing but send a repairman to diagnose it but not pay to fix it. All the customer service people can do is read their policy of You are outside of the 1 year warranty. Their phone message while you wait for an hour keeps saying that they pride themselves if in their customer service. They have TERRIBLE CUSTOMER SERVICE because they dont allow their management to look at a case and make a decision based on the situation. All they can do is keep telling you, You are outside of your warranty. I have dealt with much better companies that will truly support their products and fix a major issue even if it outside the warranty because they know their product should be better than that.
Published: December 9, 2015
Jodi of Beaverdam, WI
Source: consumeraffairs.com

I love Samsung never had any issues with it. The only thing is that the top
I love Samsung never had any issues with it. The only thing is that the top stove range is too big other than that love it. I wish I could afford all the Samsung appliances tho theyre pretty expensive.
Published: February 19, 2021
Betzabel of San Diego, CA
Source: consumeraffairs.com

Samsung dishwasher DMT800 RHB - We bought this dishwasher less than six mon
Samsung dishwasher DMT800 RHB - We bought this dishwasher less than six months ago. Nothing but trouble. After four months, the pump went out. The pump replacement part was out of stock. It took two weeks to get repaired. The repairman fixed it, but it is much louder now than it was before. The repair was completed last week. Now it is not cleaning dishes - they go in dirty and come out dirty. When you call for service, they keep you on hold for fifteen minutes. Stay away from Samsung.
Published: December 26, 2012
Thomas of Ponte Vedra Beach, FL
Source: consumeraffairs.com

Purchased Samsung rf217acpn in 2010, had problems from very beginning. Had
Purchased Samsung rf217acpn in 2010, had problems from very beginning. Had to put in a new computer as old was bad. That was a little over a year since I bought brand new. Had to replace the door guides in the freezer and the seal around freezer door. That was in the first year. I was really upset. Called corporate office and they said you had to have 3 unrelated defects before they would consider replacing with new refrigerator. Last 2 yrs water under drawers, ice & freezing food on back panel. Defrosting manually. Cant imagine they are still selling thousands of this defective product. Borders on criminal.
Published: March 29, 2015
jii of Fair Grove, MO
Source: consumeraffairs.com

Had repairman look at 3 year old refrigerator. He said they had huge proble
Had repairman look at 3 year old refrigerator. He said they had huge problems. Air leaking from frigerator into ice maker. Needs food grade silicone to seal. He said to call Samsung. Did that twice. The dont give a **. Out of warranty. Basically go to hell. Had a problem with three year old Samsung tv. Trash. Basically go to hell.
Published: March 23, 2017
Jim of Blue Springs, MO
Source: consumeraffairs.com

I have had nothing but problems with the ice maker since I bought the refri
I have had nothing but problems with the ice maker since I bought the refrigerator in 2014. Its less than three years old and have had it serviced four times and it still is not working. Samsung is not doing anything about it. In fact they made me pay 150.00 for labor to have it fixed and its still not working. No ice.
Published: March 30, 2017
Thomas of Naperville, IL
Source: consumeraffairs.com

We paid $2700 for a Samsung refrigerator with an extended five year warrant
We paid $2700 for a Samsung refrigerator with an extended five year warranty. A few months after the warranty ran out, the compressor died. For $95, Samsung’s repairman recommended buying a new refrigerator rather than paying over $1000 for the repair. Samsung Support recommended finding an unauthorized repairman that might do the repair at a lower price. Meanwhile, we are using our 29 year old Hotpoint refrigerator that we have in our garage.
Published: November 10, 2017
Judy of Long Valle, NJ
Source: consumeraffairs.com

My 5 year old fridge freezer with a ten year guarantee on the digital compr
My 5 year old fridge freezer with a ten year guarantee on the digital compressor recently packed up and they passed me to A Samsung Service Centre namely Elite Digital Appliances, who refused to fix or replace same saying it was the gas cylinder and charged me £235.20 for a 5 minute regassing service. Samsung refuse to accept responsibility after telling me it was covered by the warranty, but later retracted. They have offered £50 as a gesture of goodwill, which I have rejected. Beware of these service centres who are probably in collusion with Samsung to rip customers off. We shall see what the county court says.
Published: August 20, 2018
Godfrey of Other, Other
Source: consumeraffairs.com

The story begins less than four years ago. We purchased an entire suite of
The story begins less than four years ago. We purchased an entire suite of Samsung kitchen appliances – range, refrigerator, dishwasher and over the range microwave. Since installation (less than 4 years ago) the range began turning on (by itself), a clearly dangerous situation. We found online that this has happened before with terrible consequences. We replaced this range with a Frigidaire range. So far, no issues. Now the dishwasher is not drying. I went through the manual and completed all recommended options to resolve this issue. I am now shopping for a new dishwasher, as nothing I have done seems to make the dishes dry. The refrigerators ice maker has always been an issue in that it does make ice but very inconsistently. The cubes are malformed and at times, it simply stops only to start again whenever it feels like it. I can say that the microwave has, so far, not given us any issues. I would like to warn anyone considering the purchase of any Samsung kitchen appliances to do your online research. I believe that if I had done so prior to investing thousands of dollars with Samsung appliance, I would have thought better.
Published: November 29, 2019
Stephen of Spring Hill, FL
Source: consumeraffairs.com

Refrigerator mod # RF28HMEDBBC/AA - From the first day of having ice, it to
Refrigerator mod # RF28HMEDBBC/AA - From the first day of having ice, it took FOREVER to get a glass of ice out of it. I called customer service after 2 weeks of use and had them listen to the ice come out and how long it took and she said oh that is normal. The ice comes out in a half crushed half cubed form and I told her THAT is not normal. After trying to convince her that I was over 70 years old and have had ice maker the last 40 years and I know how they are supposed to work and this one sucks and I got extremely frustrated with her I hung up. 4 month later I called back in because the ice maker was freezing up on the inside and outside. They sent a repairman out that totally blew off the first appointment and the second appointment but showed up for the third one but didnt have the parts needed and had to order them. Showed up with those parts, replaced them.After a week it started freezing again. I called back in and they replaced the internals again and two weeks later it froze again and they replaced it again with an upgrade of gaskets on the ice maker along with the internals of the ice maker again. It took almost 36 hours to fill the ice maker and it still comes out half crushed and half cubed. Yikes. It has made a loud noise since we have had it and all of them say this is NORMAL!!! REALLY. The refrigerator part has worked great. The shelving totally sucks for placement of items. NOTHING fits anywhere. Would I buy another one? Not only no but hell no!!! Freezer part is great and no complaints with it. I certainly hope this helps anyone looking to purchase a Samsung French door refrigerator.
Published: July 2, 2018
Jerry of Kansas City, KS
Source: consumeraffairs.com

Same continuous issue with our Samsung refrigerator model RF28HMEDBWW. At l
Same continuous issue with our Samsung refrigerator model RF28HMEDBWW. At least 3 service calls (maybe more) and now we have been waiting for 3 weeks to get the ice maker part replaced. Ice maker continuously freezes up and wont dispense ice... frustrating! Customer service is terrible. No one calls back from the service company or the warranty company to let us know the status. Waiting now to see if the part can even be ordered... maybe not available any longer, not sure. Luckily I purchased the extended warranty. Well see what happens. I do not recommend this refrigerator.
Published: January 6, 2017
Colleen of Laguna Niguel, CA
Source: consumeraffairs.com

I too have a Samsung refrigerator Model RF217ACWP French door, bottom freez
I too have a Samsung refrigerator Model RF217ACWP French door, bottom freezer that drips water under the vegetable bins. Bought it in July 2012 and had the problem the first time just before the warranty expired. The repairman said that it is a common problem with this model. It was fixed under warranty but now a year later it does the same thing. Im sure it will cost a few hundred dollars to fix again but why should I put money every year into it. I too will never buy another Samsung product. Our 50 plasma TV started having problems 2 years after we bought it with no help from Samsung. They said that is why they encourage people to buy the extended warranty.
Published: October 15, 2014
Terry of Bremerton, WA
Source: consumeraffairs.com

The range appears to be well made and well thought out. The gas cooktop is
The range appears to be well made and well thought out. The gas cooktop is very adjustable and boils water in a short time. The convection oven cooks evenly and preheats quickly. The air fry option is wonderful and makes a huge difference in the items you cook with it. The range is sturdy and solidly built. Everything seems to work well. I am very satisfied with my purchase.
Published: February 16, 2021
Rev Kevin of Millsboro, DE
Source: consumeraffairs.com

I purchased a microwave last year and all of a sudden it started turning on
I purchased a microwave last year and all of a sudden it started turning on by itself. I located on Samsung website was a sensor seems straightforward and obvious, same exact issues happening. They send a tech out who looked and bent my hinges as an attempt to “fix” a brand new microwave. As soon as tech leaves I open the microwave and close it, it turns back on so it wasn’t fixed within 5 minutes of tech leavening. I call Samsung. They schedule me again for another tech. I took off work again now 2 days. They never show up. I call Samsung and they told me they never came because the first tech said there wasn’t an issue with the microwave. Which is mind blowing considering he bent my microwave and damaged it to fix a problem that didn’t exist? And they couldn’t of told me that before I took off another day of work. So end result was hours wasted 2 days off work. No fix and they proceeded to tell me the customer that my microwave functions properly even tho it turns on by itself and turns off without any input. I have never dealt with such a terrible company who said they can’t do anything for me because at this point it’s their tech company and Samsung isn’t responsible so I’m out 2 days a work and a over the range brand new microwave now needing to be replaced. Never buy Samsung. Total scam company. I will never purchase a single thing from them ever again. They couldn’t even accept that it’s their microwave. They blamed the fact the tech company lied and said they fixed or never had to fix my microwave and said, We’ll sorry. Can’t help you. Complete disgrace.
Published: March 15, 2022
Patrick of New Gretna, NJ
Source: consumeraffairs.com

WORST APPLIANCES. Big no to Samsung brand. I bought 4-door huge fridge in F
WORST APPLIANCES. Big no to Samsung brand. I bought 4-door huge fridge in Feb 2014, paid $4000+tax + extra warranty. And guess what?? Repair guys became my best friends. I was told that there is recall on the ice maker and it replaced twice, still have same issues. I am so frustrated and feel like to throw this fridge out instead of placing an another service call. So no more Samsung in my house even they offered for free. Btw I have washer & dryer also from Samsung and dryers motor was replaced in first 12 months and washer, shakes like a crazy, parts have been changed and again I am waiting for technician and 52 LCD tv was also gone in few years:( Hate Samsung:(
Published: April 19, 2017
Ramandeep of Dollard-Des-Ormeaux, QC
Source: consumeraffairs.com

We have had our Samsung french door bottom freezer with middle drawer model
We have had our Samsung french door bottom freezer with middle drawer model RF28HMEDBSRAA refrigerator for only 2 years. The ice maker has ruined this refrigerator. This will make a 2nd time in replacement. It continues to freeze up and not work until you try to chip away ice and hope it will then continue to work. It makes very little ice at a time and have to wait for more to make. When trying to get in the ice maker to unfreeze is very hard to get into. I do not recommend this refrigerator.
Published: August 7, 2017
Gail of Douglas, GA
Source: consumeraffairs.com

Dishwasher door leaks. Repaired 5 times over the last 16 months, still leak
Dishwasher door leaks. Repaired 5 times over the last 16 months, still leaks. 2 sets of kitchen cabinetry ruined. Samsung still refuse to replace the machine or to refund my money. Do Not buy one of these, it is the most expensive dishwasher I have purchased and by far the worst. Pity the rating here doesnt allow me to award NO STARS!!!
Published: December 1, 2015
Peter of Collingwood, ON
Source: consumeraffairs.com

Unit is 1 year old. Have had issues on odor and now poor cleaning. All drai
Unit is 1 year old. Have had issues on odor and now poor cleaning. All drains and outlets are clean - actually found nothing wrong with them. We pre-rinse before putting in the dishwasher. The racks are really cheap and you have to be careful when sliding out and back in. Samsung has poor customer service and repair technicians say they are awful to deal with. My KitchenAid dishwasher was far better! Wish I took it with us when we moved. :( Would not recommend or purchase another Samsung product again!
Published: December 5, 2013
Brenda of Deerfield, NH
Source: consumeraffairs.com

We bought Samsung refrigerator (four doors, model number RF28HMEDBSR, order
We bought Samsung refrigerator (four doors, model number RF28HMEDBSR, order number ** from Home Depot) and it was delivered on June 9, 2015. On July 19, after we came back from a five day trip and found there was water on the kitchen floor and the ice maker didnt work when I wanted to get some ice, we did more digging and found that there was a lot of water inside the refrigerator and the ice cubes were melt and crumpled together. We cleaned the floor and inside the refrigerator and called the Samsung service center. They sent a guy to fix the ice maker two days later. He seemed to change the ice maker. But the new ice maker never worked. It didnt even make any ice cubes and only water leaked to the inside of refrigerator and to the floor. I had to call again and they will come to check it next week. I never had the experience of having a month old refrigerator not working correctly. The old one (Hotpoint) we had lasted almost 30 years without any problems.
Published: July 26, 2015
Wen of Wayne, PA
Source: consumeraffairs.com

Bought in 11/14. Ice maker quit working in july 2015. Called Lowes, service
Bought in 11/14. Ice maker quit working in july 2015. Called Lowes, service person out and stated the ice maker recalled on this model RF260beaesr/aa. French doors with ice maker in freezer bottom. February 2016 ice maker not working again. Repairman on way to house, ice maker working again before he arrived. 3/2 ice maker quit again. Call to Lowes. Will wait for diagnosis of problem. Calls to Samsung go to Dominican Republic. I am unable to understand the person/language barrier. Would like to talk with a US person in regards to the problem with the ice maker. I am guessing it is a flawed system and the part used in September was not the correct part of fix the problem.
Published: March 8, 2016
Brenda of Haysville, KS
Source: consumeraffairs.com

My wife and I bout a Samsung RT5000K Top Freezer Twin Cooling Plus™, 350
My wife and I bout a Samsung RT5000K Top Freezer Twin Cooling Plus™, 350 L refrigerator for Courts Jamaica Limited. The first month the front plastic on the tray under the freezer compartment split down the middle while it was being wiped off. It was as if it had dry rotted. In the first three months the door started to bubble and this is the one that has the stainless steel look. They replaced the skin after a lot of complaining and then the door would hardly close by itself when they were done and they left all the plastic on.Now the rubbers are starting to crack on the door and we have not had the thing a year yet. The door is making a creaking sound once in a while when you open it and the refrigerator from day one has been making weird sounds. It also runs very hot and for an inverter type, the electric bill has not gone down at all. Have been trying to find the year of manufacture and cant seem to get any answers. I believe it was in storage a long time before being sold. Very disappointed and would never buy one again. Will continue to take to social media to get some answers.
Published: December 11, 2018
Alessandro of City,City
Source: consumeraffairs.com

Tried to self clean my oven and smoke came billowing out of it. My whole ho
Tried to self clean my oven and smoke came billowing out of it. My whole house filled up with smoke and it wasnt from Grease inside the oven. It was from the back panel. I had to turn off my oven unplug it and Im waiting on a call from Samsung but Im scared to death Im gonna go on fire now because its the wires in the back. I open the oven door and there was no smoke in there. It was all from the back. Everyone that walks in my house said it smells like I had fire. Horrible.
Published: December 30, 2019
Ellen of Poughquag, NY
Source: consumeraffairs.com

I had bought a Samsung fridge last year. Within a year the fridge stopped w
I had bought a Samsung fridge last year. Within a year the fridge stopped working. I called customer care and waiting since last 5 days to get it repaired. Buy Samsung products on your own risk. I had worst experience with them.
Published: December 31, 2020
Randhirkumar of Other, Other
Source: consumeraffairs.com

Researched before purchasing, didnt find bad reviews. Bought 4/2018. Did fi
Researched before purchasing, didnt find bad reviews. Bought 4/2018. Did first cleaning in December. Oven stopped during first cleaning and door wouldnt open. Contacted Samsung and they told us that the warranty had expired in 2017! Before we had purchased the appliance! It then took lots 10 days to get someone to come to fix it. When asked if this would happen again with cleaning mode, he replied that it probably would. Now, I ask, What good is the self cleaning feature on an oven, if you cant use it? He also said that this is common with Samsung ovens. Ralph Nader, where are you?
Published: January 14, 2019
Mary of Aurora, CO
Source: consumeraffairs.com

I purchased a Samsung French door refrigerator and an over the stove microw
I purchased a Samsung French door refrigerator and an over the stove microwave 3 years ago. They worked great for about 2 years and then the trouble started. My refrigerator stopped cooling completely. I had a service tech come and he told me it was a manufacturers defect but since it was almost 3 years old, I was out of luck. Mind you, he didnt hesitate to try several times to fix it to the cost of over $700 before he suggested I dont put any more money into it. I tried to get him, as a service tech, to contact Samsung to inform them of the mfg. defect but he failed me on that also. The microwave fan went after about 2 years. It did work but was extremely loud. Then the other night (about 4am) I heard a beeping and the microwave was beeping SE. Now it does not work at all. I had to unplug it to get it to stop beeping. Never again on Samsung appliances. Oh yeah, I also have a range I bought which was Samsung and after 1 year with that, I had to have a burner replaced. Im not at all happy, very disappointed.
Published: September 10, 2012
Laurie of Middle Granville, NY
Source: consumeraffairs.com

Fridge had problem within 1.5 year, tech came, fixed it, in total of 3.5 ye
Fridge had problem within 1.5 year, tech came, fixed it, in total of 3.5 years, complaint again, out of warranty, had to pay to technician $135, he said fridge irreparable, Samsung offered $ 650 to get a new fridge. In 3.5 years we are expected to buy a new fridge, fridge should last for 15-20 years. Not happy. Not to mention buying Samsung last time... thats for sure.
Published: June 14, 2018
P of Toronto, ON
Source: consumeraffairs.com

We purchased a Samsung black stainless steel French door refrigerator 6 mon
We purchased a Samsung black stainless steel French door refrigerator 6 months ago. We love the fridge but it was time to change the water filter (water and ice in the door). I just found out I have to SHUT OFF THE WATER SUPPLY TO CHANGE THE FILTER--- MAJOR DESIGN FLAW. I either have to pull the fridge out from the wall (big fridge -- hard to do) or shut the main water valve off at the street. Thats just wrong... What a pain just to change the water filter every 6 months.
Published: June 28, 2016
Jeff of Sorrento, FL
Source: consumeraffairs.com

We put the oven, not even a year old on self clean mode and went to bed. Th
We put the oven, not even a year old on self clean mode and went to bed. There was a huge explosion and the outer glass shattered and blew 20 feet in all directions. Two weeks later we are still getting up glass and also have had small slivers in our feet and hands. There is a company tag inside the oven draw that states it was sold in Feb. 2013. The Model number is: JOVO7DDD201222A and the SN NE595ROABSR. The report transaction number is: **. The last one was: **. They first said it was out of warranty and then the last call they said it was from exterior blows. No service person has inspected the door or the thermostat.
Published: November 26, 2014
Patricia of North Palm Beach, FL
Source: consumeraffairs.com

I purchased the Samsung SMH9187ST microwave in May 2011 and installed it in
I purchased the Samsung SMH9187ST microwave in May 2011 and installed it in July 2011. The unit failed on September 1, 2012! I barely used it, too. There was no SE error code as Ive been hearing or beeping, just a blank display and no response. I unplugged the unit for about an hour and replugged it - no luck. I left it unplugged for 2 days and then it worked again for about a week and today the unit is again completely unresponsive, even after trying to plug it back in after 2 days of being unplugged. Im in for a class action suit. The company has ripped a lot of people off and should have a complete recall on these units. My biggest beef is that this unit was a pain to install and now Im looking at dismantling and reinstalling another unit. Im not so upset about the loss of $245 I paid for it but rather all of my time and frustration. Im done with Samsung.
Published: September 25, 2012
Heidi of Cleveland, OH
Source: consumeraffairs.com

We bought a Samsung French door refrigerator on June 28, 2012. Only a few d
We bought a Samsung French door refrigerator on June 28, 2012. Only a few days after purchase, spots began showing on the stainless steel doors. I called Samsung and read their suggestions online, which was to use a stainless steel cleaner as well as WD 40, but nothing removed the spots. They grew worse until the entire door was covered. I have been completing service requests with Samsung for three months now. Samsung canceled the first two requests and finally sent a Samsung service company to look at our fridge. The service company said they have never seen it before, and that it was most likely a finish defect. Instead of taking care of the issue, Samsung is refusing to replace the doors, stating that it was a cosmetic issue. As you can see by the picture, it is a serious issue on this $2600 piece of crap that Samsung refuses to repair. I own four Samsung TVs and other items, but I will never buy another Samsung product. Who else has this issue?
Published: November 5, 2012
Ken of Charlotte, NC
Source: consumeraffairs.com

ACBP stands for A crappy built Product. We have all these same problems you
ACBP stands for A crappy built Product. We have all these same problems you all have had - water in crisper, temp reads 34 but temp is 62 degrees, freezing up panel. Why are we being treated so poorly by customer service? Doesnt the company realize that it will affect all of their product line with so many complaints and no follow up. I want one representative to follow me through the process to get a refund on this lemon. 20 calls, 50 questions repeated to their representatives, its ridiculous. HELP, I wont even give them 1 star!!!
Published: July 13, 2014
Chris and Dave of Hammondsport, NY
Source: consumeraffairs.com

Alluded to this in my earlier rating of the refrigerator product. More spec
Alluded to this in my earlier rating of the refrigerator product. More specifically, the induction stove is also a hit and miss item. We have purchased VERY high end cookware and find that some cookware works on some of the burners, but it is very hit and miss. We waited until our one year Samsung warranty expired so we dont have to work with their ponderous/painful/frustrating warranty department, and now will work with the extended warranty we purchased from a reputable retailer to see how that works. Again... if its a Samsung my advice is to run. Pick a different deal. These are poor products with extremely bad service.
Published: November 16, 2015
Dale of St. Albert, AB
Source: consumeraffairs.com

As a sixty year old woman I have purchased many dishwashers but my recent p
As a sixty year old woman I have purchased many dishwashers but my recent purchase of a Samsung takes the cake for being the absolute worst barely functioning machine! The Samsung people were also not easy to reach nor helpful at all. At one point they actually hung up on me after only having their dishwasher for two months. Furthermore, I am more disgusted with Best Buy and the other large chains for promoting the sale of Samsung dishwashers. I should have read the reviews on Samsung first!
Published: June 2, 2015
colleen of Kenner, LA
Source: consumeraffairs.com

I purchased this refrigerator from Home Depot on September 3 2017. It quit
I purchased this refrigerator from Home Depot on September 3 2017. It quit working on August 20, 2018. It still has the Samsung factory warranty. They sent a repair person to fix it on September 11, 2018. They had the wrong parts and could not get the right parts. Samsung agreed to replace the refrigerator on September 12, 2018. It is now October 5, 2018 and I still have no refrigerator. Samsung has the absolute worst customer service on the planet. I truly dont know how they stay in business. I asked for a refund so I can buy an American made refrigerator. Still no answer. Home Depot has done everything they can and are no further in the negotiation process with them than I am. Please do not buy any Samsung products of any kind.
Published: October 5, 2018
Thomas of North Fort Myers, FL
Source: consumeraffairs.com

We replaced all our kitchen appliances two years ago with high end Samsung
We replaced all our kitchen appliances two years ago with high end Samsung stainless appliances. We researched various brands and based our decision on JD Powers, but also considered LG since both were rated highly. We also purchased with Lowes as they had high ratings. Unfortunately, we have had so many problems with the Samsung appliances, and the salesperson incorrectly sold us a 2-unit extended warranty instead of a 4-unit warranty. We have seen many more issues than what we experienced with our basic 10-year old white Whirlpool appliances that we replaced that were original to the house but otherwise functioned correctly. We purchased extended warranties and have contacted Samsung many times, and the issues do not get resolved. Often, the local repair company will argue that there is nothing they can do. Convection microwave: dead panel/completely inoperable. Dishwasher: multiple errors on control panel during cycles, does not clean, adjustable drawer holders have broken 8 times due to cracking with heat and we have to replace at our expense. Gas oven/range: will not cook foods correctly. Be sure you buy gas range with electric oven. Gas oven does not regulate correctly and always takes much longer than recipe calls for. Refrigerator: dual icemaker takes up nearly all the storage of going with larger unit; but otherwise, this has been the only Samsung appliance that has performed without failing during the first 2 years of ownership. We will avoid purchasing the so-called high end Korean appliances next time, and we will not purchase from Lowes again.
Published: October 24, 2013
David of Centerville, UT
Source: consumeraffairs.com

Have a refrigerator less than one year old with a compressor which does not
Have a refrigerator less than one year old with a compressor which does not work, fridge and freezer are not cooling. Samsung Warranty Service has been less than good in co-operating in repairing and/or repairing. It has been 48 hours so far and still no sign of a service technician appointment. Numerous telephone calls to Samsung and numerous online chats with Samsung have proven futile. Have received many promises from Samsung to resolve this issue over the last 48 hours but still without a resolution or a service appointment. I am now requesting a new fridge. Have young children and a baby who requires formula to be chilled. 48 hours of using neighbours fridge and purchasing ice for a cooler. Have spoken with Ken, manager of Public Relations for Samsung, have been told their service dept (Transglobal) would call immediately to set up repair appointment. So far it has been 17 hours without that phone call. STAY AWAY FROM SAMSUNG APPLIANCE. Refrigerator model #RF25HMEDBSR 5 DOOR with water and ice maker. Cost $2498.00 CDN July 2017.
Published: July 27, 2018
Sandy of Kitchener, ON
Source: consumeraffairs.com

Refrigerator freezer stopped working first and the inside stopped soon afte
Refrigerator freezer stopped working first and the inside stopped soon after. After calling Sears out to repair they diagnosed it as the sealed refrigerator system stopped working. This was covered by Samsungs factory warranty, (covered for 5 years). After contacting Samsung they had 3 techs come out over the course of 3 weeks trying to repair it. They could not and said we would receive a new unit in 48 hours. After no contact in 48 hrs. I called and they had to do the paperwork. After calling several times for updates. They decided to refund our money because they did not have the same unit. It has been over a month since the unit stopped working. We are now waiting for our refund. They say it takes between 7 to 14 days but the Samsung Reps. say thats not true. They wait the full 14 days to refund the money. So if your fridge stops working please check your Warranty that comes with the fridge even if you dont have a store warranty. The warranty information is in your refrigerator manual. The number for Samsung is on the back of the manual or your decal inside of your fridge.
Published: May 3, 2018
Tammy of Desoto, TX
Source: consumeraffairs.com

We had ice build up and water under the drawers in the fridge within 6 mont
We had ice build up and water under the drawers in the fridge within 6 months of purchase. It warped our new hardwood floors under the fridge. We had the repairman come out to fix it. He told my wife it was my fault by not installing the filter correctly - crock. 4 months later called again for the same issue. This repairman was very apologetic and said these fridges get Styrofoam packing material caught in the water line. So, it worked for about 4 months and then same problem again. Samsung will not look at it and suggested we get a home warranty and have them fix it. Ice maker works off and on, is very noisy when it does work. Horrible customer service... worst fridge I have EVER OWNED. Do yourself a favor and steer clear of this one.
Published: April 21, 2015
Kevin of Warner Robins, GA
Source: consumeraffairs.com

RFG297AA/XAA - My wife purchased this fridge from Lowes 03/09/2009. We had
RFG297AA/XAA - My wife purchased this fridge from Lowes 03/09/2009. We had a problem of water pooling and freezing the deli tray to freezer. I finally removed back panel to take a look at frozen coil. There is a drain so I am not sure why water is draining to interior of fridge. After reading comments this is definitely a common problem for Samsung fridges, but when speaking with customer service they do not seem to have any knowledge of problem.
Published: February 20, 2015
larry of Adrian, MI
Source: consumeraffairs.com

I purchased my Samsung refrigerator in 2015 from Home Depot. I will never b
I purchased my Samsung refrigerator in 2015 from Home Depot. I will never buy Samsung again nor an appliance from Home Depot. Approximately 6 months ago I noticed bubbling of the finish on the front with peeling. This includes the left door where the ice maker is located, the drawer and the freezer drawer. The surfaces are raised from the inside out which to me indicates rust. As I began my process to complain I began with Home Depot who informed me my extended warranty didnt cover cosmetic problems. From there directly to Samsung who has consistently refused to stand behind their product. Almost telling me it is my fault. Well what about quality of the product and consumer satisfaction? In the business we own, quality is our most important aspect. Without good quality and willingness to stand behind your products you are nothing. No more Samsung for this family. I found Samsung to be unprofessional in the way this was handled and have complained to the Office of the President without results. Stay away from Samsung.
Published: November 9, 2018
Janet of Pittsburg, KS
Source: consumeraffairs.com

Bought brand new on 8/9/2013, within the first 6 months the ice maker quit
Bought brand new on 8/9/2013, within the first 6 months the ice maker quit working and we could not open the ice maker. Samsung said it was due to a defective motherboard. Fridge was under warranty, they fixed it no problem. New this last week 10/5/2016 the fridge will not stay cold. It stays about 52 degrees. The freezer works fine, but the fridge not so much. Tried resetting the fridge like they said, power cooled it for 24 hours and its still not cold. Called Best Buy because thats where we bought it and they are usually pretty quick to repair, they said that THIS fridge has a reported compressor issue. If the compressor is bad, it can NOT be fixed and the whole unit will have to be replaced. I have to wait until tomorrow to contact Samsung Repair. Has anyone else had this issue? I am thoroughly irritated that this is the 2nd issue for this fridge, which is just now 3 years and 2 months old. Ridiculous! For the amount of money spent on the unit, this is not acceptable.
Published: October 9, 2016
Angela of Mount Vernon, WA
Source: consumeraffairs.com

The tray fills with water. The ice is made. The maker flips and twists the
The tray fills with water. The ice is made. The maker flips and twists the ice out of the holder. However, half the ice stays in the holder. The ice cracks leaving a little ice in each cube tray. When the water fills up again, it overflows everywhere making a frozen mess. We have resent the ice maker, changed temperatures in the freezer and nothing resolves the problem. An expensive refrigerator should not break this soon. Products are made cheap today!
Published: April 15, 2013
Chip of Katy, TX
Source: consumeraffairs.com

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