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Product Reviews:

I bought washer dryer fridge combo from Home Depot and 16 months later, the
I bought washer dryer fridge combo from Home Depot and 16 months later, the compressor goes out in my frig. and needs $900 repair and lost all my $400 plus in food. Thanks for caring, Amana and Home Depot that you shot our holiday. We have no more money to fix or replace our food crackers for our holiday. Can we all get together and sue them both? This is wrong.
Published: December 23, 2011
Sonya of Bluffton, sc
Source: consumeraffairs.com

I have to wait till the washer finishes to add fabric softener. So that mea
I have to wait till the washer finishes to add fabric softener. So that means I use more water, and that means my bill goes up!! If I try to pause it, it stops and I have to start all over again!! That washer SUCKS!!!! And the handle on the dryer is broken!
Published: December 20, 2017
Kimberly of Powder Springs, GA
Source: consumeraffairs.com

I have had a new top load HE washer now for just a few months and I regret
I have had a new top load HE washer now for just a few months and I regret I ever bought them. List of problems: (1) This will be the 3rd service call in just a few months. (2) NO SOFTENER DISPENSER, what rocket scientist would design a washer without a softener dispenser??? Its not like it would cost anymore to the company! You have to either stop the machine right when it’s filling up for a rinse cycle or...buy a softener ball which stains clothes and does an ineffective job at best! (3) My electric bill has not dropped one penny, do not tell me that these machines are more efficient, thats just politics, so that congress can say they are being more environmentally safe! HE (high efficiency) is not true!!!(4) The washer does a terrible job of cleaning clothes. It does NOT agitate properly, it just winds back and forth a little and makes a weird little noise. My old washer (Kenmore) was a superior product and I wish I had never got rid of it... If you own an Amana top load, just wash your clothes in deep water, so they at least wash better. (5) This is our 3rd service call as I said in the beginning in just a few months, the first 2 service calls were with the dryer and this one is for the washer. The motherboard is bad in the head of the unit. Buyer beware, these are not old time washers that you could open up any time or adjust water levels during the operation or just open up anytime you wanted to add clothes or more soap... No... These are very sensitive electronics that have issues when the washer process is disturbed in any way!!!(6) This is the way you have to treat these washer, pay attention... Open up lid, add soap, put clothes or whatever your washing on sticky soap. Add softener ball if you (unknowingly) bought a washer without a softening dispenser. That was us... Never buy from ad in paper, go see it, who knew washers are now made WITHOUT softener Dispensers!!! Then close lid and set settings from left to right and hit start program button. The reason I said program button (Start) is because these junk washers are now like cyborgs, part computer with junk electronic boards as electronics to control functions and operations of a washer which are just basic.After you do that, do NOT disturb in any way! Otherwise YOU WILL HAVE PROBLEMS AND REGRET YOU EVER BOUGHT THIS PIECE OF JUNK. Resetting only works so many times when it does have problems. I bought this from a local vendor through a sale paper ad. The vendor is not the problem, this is a Amana Corporate issue. Shame on you Amana, I will never buy a Amana product again... Trying to reinvent the wheel?
Published: June 21, 2017
Greg of Palmyra, NY
Source: consumeraffairs.com

The dryer stopped working right after the warranty. Replaced the motor. Sti
The dryer stopped working right after the warranty. Replaced the motor. Still doesnt work. Replaced the fuse and again it still will not work. The only thing that I have not replaced on this pile of crap is the buzzer and that still works and its the only thing that does.
Published: August 8, 2013
Michael of Wilmington, DE
Source: consumeraffairs.com

We have had our washer and dryer for 3 years and they have never been any g
We have had our washer and dryer for 3 years and they have never been any good. My washer timer stopped working so we are having to sit and listen out for the machine to complete or it will continue to repeat the cycles all over again if we dont stop it ourselves. The washing machine also knocks so loudly that even the dogs next door begin to bark. Our dryer timer has also stopped working causing the heating element to not blow heat.
Published: October 26, 2016
Amanda of Port Lavaca, TX
Source: consumeraffairs.com

My dryer of 7 years broke down so I purchased another from a different stor
My dryer of 7 years broke down so I purchased another from a different store different brand (new). The purchased was made the end of October. This dryer was terrible at drying my clothes. It took forever for one load to dry. Finally it started taking more time. Finally it went out. It had a warranty but couldnt get the company the warranty was with to fix it so the furniture store I made the purchase with sent me a new one and this new dryer isnt any good either. I WOULD NOT RECOMMEND THIS BRAND TO ANYONE AT ALL... PLEASE SAVE YOUR MONEY AND TIME. PURCHASE A DIFFERENT BRAND..
Published: March 24, 2014
sabrina of Rome, GA
Source: consumeraffairs.com

I recently moved into a new apartment and the washer and dryer had already
I recently moved into a new apartment and the washer and dryer had already been used by the previous tenants. I used the washer with a small load on a cold cycle, and when the load was finished, my clothes were still DRY! Some of the clothes had wet spots but for the most part, my clothes looked like someone just splashed water on them. I had to redo the cycle on a larger load setting. My clothes came out FULL of someone elses lint.The dryer. Ohhh, the dryer. I then place my linty clothes in the dryer to see if they will be removed. I do a full 60 minute cycle. I open up the dryer when it is finished and my load is warm, but still damp! After 60 minutes on hot! I have to run the dryer 4 TIMES to dry a load of laundry. Needless to say, the landlord was called and he is replacing, but God, please dont let him buy another set of Amana washer and dryer. Please!!!
Published: July 20, 2017
L of Palm City, FL
Source: consumeraffairs.com

Bought a new Amana washer/dryer in November 2018. Used it for 2 months and
Bought a new Amana washer/dryer in November 2018. Used it for 2 months and it quit working. Faulty motor had to be replaced. Very poor quality. We woulddefinitely never purchase another Amana product.
Published: January 24, 2019
Linda of Creve Coeur, IL
Source: consumeraffairs.com

I purchased a new home in the summer of 2013. I bought a new Amana washer a
I purchased a new home in the summer of 2013. I bought a new Amana washer and dryer set for my home. So to my surprise after about six months, the washing machine sounded like it was going to shoot through my roof. I unplugged the washing machine several times to rest the computer, nothing changed. Now when I press the play button on the washer, it only fills up to wash a load and thats it - no agitation or nothing. I spent well over $800.00 of my hard-earned money on something that is suppose to last for years, not a year and a half and it takes a dump. I didnt buy a extended warranty because I bought Amana products in the past, I thought this washer and dryer set was going to be reliable. So now I have go buy a new washer and it wont be Amana and thats for sure. Im thinking Ill take my chances with LG or Samsung.
Published: July 31, 2015
Tony of Dade City, FL
Source: consumeraffairs.com

We purchased a new home in 2013 and had Amana appliances put in home. We fi
We purchased a new home in 2013 and had Amana appliances put in home. We figured since Amana had been around so many years that they would be a great choice! WRONG! The washer is a nightmare! It will not spin clothes on any cycle without going into a huge across the floor thumping dance! It doesn’t matter what size load either! It simply will not spin without going unbalanced. It slams so hard it has scratched up the dryer sitting beside it! NEVER will I purchase another Amana product! From the sound of these comments, it will do no good to contact the company! And this thing has been doing this straight out of the box!! Dont buy Amana!!! Very disappointed from Cottonwood, Alabama!
Published: July 2, 2016
Leanna of Cottonwood, AL
Source: consumeraffairs.com

I am very unhappy to write this because I thought Amana product is good bra
I am very unhappy to write this because I thought Amana product is good brand and product since very long time but I was wrong. Its total garbage and wastage of money, I bought the combo dryer and washer from Leons on boxing day. After couple of days using the dryer I found that its not efficient as I thought, after drying the cloth always keep wet, I think I bought the bad quality product, I wish I could return this! I request do not buy amana ever in life.
Published: January 12, 2016
naveen of Thunder Bay, ON
Source: consumeraffairs.com

I purchased the dryer and it STINKS! They will come out to look at it, but
I purchased the dryer and it STINKS! They will come out to look at it, but saying there could be an $88 charge. Im already LESS than impressed with Amana and now they want to charge me MORE money. This is a horrible experience. I would recommend everyone looking to buy elsewhere as Amana does not stand behind their products and their products are crap.
Published: April 1, 2019
Amanda of Charlotte, NC
Source: consumeraffairs.com

I purchased a brand new washer and dryer set, just over a year the washer q
I purchased a brand new washer and dryer set, just over a year the washer quit working. I called Amana and they covered it under warranty, 2 weeks later it quit again doing the exact same thing it was doing before, and now they wont cover it again because Im out of warranty time coverage. So Im stuck with a broken washer thats just over a year old. ***BUYER BEWARE AND STAY AWAY FROM AMANA***
Published: November 6, 2018
Fay of Ravenna, MI
Source: consumeraffairs.com

I bought the set at Menards April 2016. The washer is absolutely awful. It
I bought the set at Menards April 2016. The washer is absolutely awful. It never gets the clothes clean, never! It never has enough water in it no matter what setting I have it on no matter how big or small the load. You cant leave the lid open for a pre soak or it resets itself. Ive tried all the recommended steps Amana added to the instructions. Im so disappointed. I will never buy an Amana or Maytag product again. Yesterday I went to take clothes out of the dryer and I havent had an issue with the dryer until I pulled the door open and the handle on the dryer broke.I felt when I was making this purchase that Amana was a trusted brand. So I didnt listen to my feelings and I bought this product anyway. Money dont come easy for me so Im stuck using this monster that dont get whites, white and wont fill with water according to my load. All the complaints on this website are true. I wished I had of looked first. Dont buy this set people. Model # NTW4605EW0. Youll be wasting your money and frustrated like my family. Youll know us by the dingy whites.
Published: February 17, 2017
Lisa of Escanaba, MI
Source: consumeraffairs.com

I brought an Amana washer and dryer set in 2015. Four years later, the wash
I brought an Amana washer and dryer set in 2015. Four years later, the washer works great, the dryer quit, so now I have to replace a dryer that should have lasted a lot longer than four years. If youre in the market for a new washer and dryer, dont buy Amana. I would not recommend this product to my worst enemy.
Published: November 10, 2019
Michael of Midland City, AL
Source: consumeraffairs.com

I hate all the bells & whistles of high-priced washers & dryers....
I hate all the bells & whistles of high-priced washers & dryers....they usually don't really do much but cause headaches. We opted for this fairly basic dryer & it works perfectly so far! It has a bit more room in it than our last one so the clothes come out virtually wrinkle-free! I would recommend it highly....unless you just NEED to spend more $$
Published: June 29, 2018
Niahunter
Source: bestbuy.com

I bought my washer and dryer in 2002 from Lowes. I got the Platinum Warrant
I bought my washer and dryer in 2002 from Lowes. I got the Platinum Warranty. I just feel one should always get additional warranty on major purchases such as appliances. After12-13 years of having them, with VERY minor issues given the number of years I have had them, my dryer broke down beyond repair. My washing machine is still going strong though! Because of this I purchased another Amana dryer. I am very pleased with the durability of this product. When I bought the set in 2002 the salesman said they are the workhorse of washer and dryers. I can tell you after 13 years he was right! All I can find, right now, is my owners manual with the 2000 date.
Published: August 17, 2015
Angela of Temple, TX
Source: consumeraffairs.com

They were no help to me at all about reimbursing me anything on both washer
They were no help to me at all about reimbursing me anything on both washer and dryer, which were not that old. I had terrible problems with both. Would never buy a front loader again. The company wanted to give me a percentage off of my new dryer (this broke down first) which had cost so much less. I did not think that was fair.
Published: February 17, 2019
Theresa of South Park, PA
Source: consumeraffairs.com

I bought a washer and dryer in Irwin at Rosendahls. The first time I used i
I bought a washer and dryer in Irwin at Rosendahls. The first time I used it, it would not work on rinse. The motor would just hum. Called where I bought. Said out of his hands to call Amana. I did. They blamed it on water pressure which I thought was bs. Then I filled up with water with bucket. Then it still would not work on rinse. Called them again. They said they replaced some parts. Took 20 min and theyre gone. They never checked at any time when they said it was fixed. They never ran a cycle ever. I said if it works on wash theres something wrong. They just bide time till warranty runs out.Now Im on a fixed income. It took me 2 and a half years to save for the pair. Im just disgusted at the way I was treated and they dont care they got their money. I tried to add the water for rinse. It just drains out but I have always had to add water to wash because the clothes were always dry on the top. My clothes come out with detergent on then after its done because it never ever has rinsed. DO NOT BUY AMANA ESPECIALLY ONE WITH NO WATER SETTING ENERGY EFFICIENT ONES. THEY DO NOT WORK. Im stuck with it. I live in a trailer which is small and I go to Laundromat. Dryer works great again. DO NOT buy.
Published: May 11, 2017
Connie of Jeannette, PA
Source: consumeraffairs.com

Great price-for-product ratio. Very simple to operate dryer. Simple, fast,
Great price-for-product ratio. Very simple to operate dryer. Simple, fast, SAFE, delivery and set up. Installation was no more than a few minutes and they wore masks. Two guys carried it in then only 1 of them stayed to install; he was out of here in 10 minutes. Both were polite/friendly and great advice was given for remaining space availability of future washer installation. They called me :30 mins out from delivery and were on time. No fuss, no worries, great service! Thank you
Published: June 29, 2020
MzRed
Source: bestbuy.com

I bought an Amana gas dryer less than a year ago, the paint on the inside s
I bought an Amana gas dryer less than a year ago, the paint on the inside started peeling off and messing up our clothes. So I get a hold of customer service and they tell me it dont cover anything after 30 days!!! Are you kidding me 400 dollar piece of scrap metal... stay far away from this brand - they do not support their product!!
Published: September 7, 2016
tracey of Roseville, MI
Source: consumeraffairs.com

While I know Amana is a cheap dryer it is what I could afford (for my renta
While I know Amana is a cheap dryer it is what I could afford (for my rental home) and I thought well it should last at least 5 years. HA HA HA jokes on me. It stopped heating up 1 year to the exact date it was purchased. I will try to fix the heating element one time. If not l will buy something else and wont buy ANYTHING else Amana.
Published: January 11, 2017
Kathy of Virginia Beach, VA
Source: consumeraffairs.com

Was purchasing my first washer & dryer and, quite frankly, looking for
Was purchasing my first washer & dryer and, quite frankly, looking for best value I could find. Bought Amana washer and dryer and while I dont do tons of laundry, they have both been great. Especially like that the washer has sensing to determine optimal water level. Only thing Im not crazy about, and this is nit-picking, there is no buzzer to indicate that a load is done.
Published: February 11, 2019
Linda of Henrico, VA
Source: consumeraffairs.com

The washer and dryer are a nice size, nice colors. However not a whole lot
The washer and dryer are a nice size, nice colors. However not a whole lot detail on the door locks which is nice but afraid to open it if I need to add softener. Also I would like it to be a little more quietly.
Published: February 8, 2017
Karla of El Reno, OK
Source: consumeraffairs.com

Just a complaint about washers. Im short and getting older. Top loader drum
Just a complaint about washers. Im short and getting older. Top loader drums are too deep. I have to stand on my tiptoes to reach the bottom of the drum. I know of others my height that say the same. If I stand on a stool, there is a chance it could tip especially when throwing the clothes into the dryer-twisting, leaning. Does anyone make a machine that isnt so deep?Virge **
Published: March 31, 2022
Virge of Marinette, WI
Source: consumeraffairs.com

Stay away from Amana. The cheap, plastic handle on my 2-year old Amana drye
Stay away from Amana. The cheap, plastic handle on my 2-year old Amana dryer broke off. I sent them an email asking them to replace it, as most reputable companies would happily do so for a customer. They took several days to respond and then asked me for the date of purchase. When I provided that date, they replied saying that they would not replace the part as the warranty had expired. They then directed me to their replacement parts webpage, where they were asking for $32.49 for a replacement part. Within 30 seconds, I found the same part being sold on Amazon for $4.99. So not only are they unhelpful, but they are trying to gouge the very customers who purchased their products in the first place. I will not be purchasing any Amana products in the future and highly recommend that you do the same.
Published: October 30, 2018
Joseph of Fort Lauderdale, FL
Source: consumeraffairs.com

Bought an electric dryer, model #NED4655EW on 11/22/18. It was delivered on
Bought an electric dryer, model #NED4655EW on 11/22/18. It was delivered on 11/27/18. Used it on 11/28/18. Went to use it on 12/4/18 and it wouldnt dry. Called company and they stated it was past the 48 hr window for return and they would have to send a technician out to service it. I stated to them that I had used it only once and it should fall under the lemon law. Will never purchase another Amana product. Brand new but already needing service after one week. So everyone please know that Amana sells junk!!!
Published: December 9, 2018
Freda of Akron, OH
Source: consumeraffairs.com

From day one, it hasnt been a good purchase. Barely dries anything, you hav
From day one, it hasnt been a good purchase. Barely dries anything, you have to slam the dryer door to get it to close. Wrote Amana and even 3 days after purchase, would not guarantee a free service call to fix the door problem. My mistake was not returning the piece of crap to Home Depot and buying another brand.
Published: July 4, 2019
Mike of Harvest, AL
Source: consumeraffairs.com

Washer & dryer Mod NTW4705E WD and NED4705EWO - Both appliances are the
Washer & dryer Mod NTW4705E WD and NED4705EWO - Both appliances are the most worthless piles of junk I have ever paid over $400 each for. Washer was delivered with a bad master control board so the Amana repairman said. After replacing and using the set twice, I determined the washer doesnt agitate enough to get the dirt out. It makes an awful grinding noise while agitating (normal per repairman). The water levels are too low and after rinsing, the spin cycle is insufficient to remove the water. Clothes are still sopping wet. This adds to the drying time of the somewhat inefficient dryer. On high heat, it still takes 120 minutes to dry a normal, medium sized load of clothes. And YES, the dryer is properly vented with a new, unobstructed vent which exits to the outdoors. They are both just cheap, Chinese CRAP!!
Published: October 12, 2015
Jim of Plant City, FL
Source: consumeraffairs.com

I have enjoyed the washer and dryer for the 8 years I have had them. The pa
I have enjoyed the washer and dryer for the 8 years I have had them. The part that I am very unhappy with is the cost of the parts to fix the problems I have had; heating element that cheapest was one appliance store for $75 (rest online and other store was over $100), worked two times drying clothes then stopped working with going around. Told probably the belt, but again no belts around and had to be ordered, and also told from all appliance stores that old being $56 is higher than other dryers. The belt was not needed so not opened so will be seeing if I can have my money back for it. Told its either the door switch, that would be $25.99, or the board that would cost $200.80. Again, I enjoyed the way it was, but the cost to fix the problems is higher than buying a new one. Very unhappy to spend so much time and so much money along with being told having to order parts shows it is happening quite a lot from owners; annoying and unhappy.
Published: April 2, 2018
Crystal of Canton, OH
Source: consumeraffairs.com

I get the best price i love my dryer... This is my first time i buy in this
I get the best price i love my dryer... This is my first time i buy in this store i love it.
Published: June 29, 2018
Feliz
Source: bestbuy.com

I purchased an Amana Washer on 2/13/2015 from a dealer in appliances here i
I purchased an Amana Washer on 2/13/2015 from a dealer in appliances here in Oldsmar, FL. I bought this Washer and Dryer due to the fact these items were Made in America. The paint on inside of the top lid of the washer is chipping off, peeling off, etc. and some of these flakes of paint drop into the washer on my clothes and only will only get worse with time. I called Amana and since I did not like what the sales rep said I asked for a supervisor which stated to me that he could not help me to replace the top piece of the washer. He could only send me a bottle of touch up paint. This guy also needs to send me a large brush with a quart of paint! This washer is only a little over 3 years old and should not be peeling like it is. Not like a bunch of people use this washer as it is being used by 2 adults. No abuse or rough treatment on this appliance. Lousy paint job! Where was the inspector for the painting of this washer? Not doing his job most likely because if he had done a half-way decent inspection he would have noticed the bad paint job. The sample bottle would not cover the areas without paint. I cannot believe that this was made in America as some 3rd world country would do a much better paint job. Dryer is OK but washer a mess. I will never buy a Made in America washer or dryer again. The foreign appliances will be on my list to purchase from now on especially since these manufacturers in the US make these defective items and charge you many dollars for junk. Never will recommend Amana to anyone for anything as they do not stand behind their work.
Published: June 6, 2018
Jean of Palm Harbor, FL
Source: consumeraffairs.com

I bought a house last year that came with new a new Amana washing machine a
I bought a house last year that came with new a new Amana washing machine and new Amana dryer (matching set). They are both junk, this is the worst brand you can buy. The washing machine is the worst, my clothes come out dirtier than they were before running the wash. The technology also does not allow you to start running the water before putting the clothes in, which is a design issue and it may contribute to the reason the clothes do not get clean. The other problem, which is huge, it puts holes in new clothes and linens, without fail. All of my stuff is coming out with holes. I am going to put negative reviews out everywhere I can to warn people not to buy these junky products.
Published: January 12, 2020
Rebecca of Saint Paul, MN
Source: consumeraffairs.com

Purchased an Amana washer and dryer 4 years ago and the washer has broke do
Purchased an Amana washer and dryer 4 years ago and the washer has broke down. I only do laundry once a week and it is only my husband and me, not a lot of washing to do and it has already broken down. Went back to Teppermans to see about a new machine but the nice salesman asked if we had purchased an extended warranty and he checked for us and we still have a year left on the warranty. The salesman then told me that they would repair it or replace it. Apparently he isnt aware of the horrible service from the company handling the extended warranties. 45 minutes after I called they sent me an email stating that my claim was denied because of the items that arent covered by the warranty. I guess they have magical powers to be able to diagnose the problem without anyone looking at the machine. Very disappointed with the Amana and will never purchase any of their products again.
Published: December 30, 2019
Catherine of Windsor, ON
Source: consumeraffairs.com

The lint trap was not working. It’s the water levels were not filling up.
The lint trap was not working. It’s the water levels were not filling up. Another hot water is this going into the machine and don’t know why. It’s only four months old and I think our guarantee is over.
Published: February 4, 2019
Vincent of Cordova, TN
Source: consumeraffairs.com

I had my washer for barely over 2 years before it started to unbalance. Now
I had my washer for barely over 2 years before it started to unbalance. Now less than 2.5 yes after purchase I have to replace it. According to the Amana repair representative for my area I needed a new balance ring and new suspension. He said the balance ring would cost over 200 dollars, but my research show the average cost being 40 dollars. However, with the price of labor the total repairs would be a minimum of 170 dollars on a machine that only cost 300. I realize this was a bargain appliance but we never overloaded it and it should have lasted longer than 2.5 years. The short life expectancy of modern appliances is ludicrous. I recommend avoiding this brand or buying the extended warranty. I just hope the dryer lasts.
Published: November 27, 2014
michelle of Sacramento, CA
Source: consumeraffairs.com

Last year I purchased a new Amana washer and dryer for our home. I chose to
Last year I purchased a new Amana washer and dryer for our home. I chose to buy new because of the factory warranty included with new appliances. I was sadly mistaken to believe that Amana would honor this warranty. I was told that even though we live about 30 to 40 minutes outside of the largest city in state of Oklahoma, there are no service providers in my area! This means that I have two choices, I can either find a way to transport my broken washer to an approved service provider at my own expense, or I can pay a local repairman and be reimbursed up to $150.00 in about 6 weeks. These are my options?!! My washer is brand new, why should I have to pay when its still under warranty? I have no way to transport my washer! Its huge. I would have to rent a truck twice to drop it off and pick it up. My only option is to pay for the repair and wait over a month to be reimbursed. I asked them why they would only repay me $150.00 if repairs cost more than that, but I was only told that it shouldnt cost over that amount. So now I have to go a family members house to wash school clothes for my daughters and decide which utility bill can wait so I can fix my NEW washing machine. My advice, dont buy Amana, they will not stand by their warranty unless its convenient for them. I will never buy from them again.
Published: March 6, 2016
Angela of Cleveland, OK
Source: consumeraffairs.com

Washer and dryer were in the house when I purchased the house and they were
Washer and dryer were in the house when I purchased the house and they were new. But I have 2 issues with the washer. It does not have a liquid fabric softener dispenser and the bleach dispenser has spotted some of my dark clothing. The washer washes small to extra large loads also delicate. But it appears not to empty fully so I no longer use it. On the other hand, the dryer works well and has many selections for air to time setting to auto dry.
Published: May 31, 2018
Deloris of Everett , PA
Source: consumeraffairs.com

Do not buy Amana!! Purchased a washer and dryer on 5/24/16. Washer will not
Do not buy Amana!! Purchased a washer and dryer on 5/24/16. Washer will not drain but is full of water. They want me to sit at home on a Thursday (NEXT WEEK), today is Monday, until a repairman shows up. No idea when. Just wants me to wait. Informed them I will have the washer, water supply and a cord to plug into outside because they arent entering my house. I am an independent driver for people needing rides to Dr, Grocery and so on. I did inform them I could wait but a $20.00 an hour fee will be charged. Ill let you know what happens if I can.
Published: October 10, 2016
Carl of Leo, IN
Source: consumeraffairs.com

Our Amana/Whirlpool electric dryer failed a month before the warranty expir
Our Amana/Whirlpool electric dryer failed a month before the warranty expired. It was repaired under warranty. Two years later, the heating element failed. I can fix this myself. I just ordered the part that will cost $136. We are a family of three and we dry clothes outside on a clothesline in the summer, so we didnt wear out this appliance.
Published: December 6, 2011
Jeff of Lockport, IL
Source: consumeraffairs.com

On February 4th 2009, I purchased an Amana front load washer and since Sept
On February 4th 2009, I purchased an Amana front load washer and since September 29th 2010, we have had it serviced four times to replace. First, the door latch sensor; second, the door itself; third, the front panel and fourth, a new motor was installed on August 30th 2011. Now, we still have the error code 3e, which was supposed to be for the motor pop up again on September 3rd and I had to put in a fifth service. This is the worst appliance I have ever bought. I do not recommend anyone to purchase this item. I dont know what I was thinking when I went to the Home Depot. In the past, I have always purchased my appliances from Sears Kenmore and I still have my 12-year-old dryer which is still going strong.
Published: September 15, 2011
Lenore of Bridgeport, ct
Source: consumeraffairs.com

A year and a half ago we purchased a brand new dryer (Amana tandem 7300 dry
A year and a half ago we purchased a brand new dryer (Amana tandem 7300 dryer) from Home Depot. As we were renovating our home, we continued to use our old appliances until our new laundry room was completed. The new washer and dryer stayed in a spare room, in its original packaging. This past weekend (July 5,2014), we hooked up our brand new, high eff. washer and dryer, only to find the dryer didnt work properly. It would go on for a few seconds, was really noisy and then stop, and repeat again. We called in an appliance repairman. He stated that the motor was faulty and would have to be replaced. $150 for the motor and $150 for the labor. I called Whirlpool (Amana), who said they would pay to have someone check it but that was it. Obviously, it wasnt checked properly at the factory in the first place, because if the motor was blown before we even used it, what kind of shoddy workmanship is going on. Im sure this doesnt happen often, but when it very obviously hasnt been used at all (as our repairman stated). Why could they not send out their own serviceman to affirm this and then, at the very least, give us a new motor while we would pay for the service call. I dont think we will ever buy Amana/whirlpool ever again. Very shoddy company.
Published: July 16, 2014
margot of Wpg, MB
Source: consumeraffairs.com

Amana dryer, less than 2 years old, doesnt heat anymore. About a $300 repai
Amana dryer, less than 2 years old, doesnt heat anymore. About a $300 repair for a $600 product. Do you remember your parents replacing appliances as often as we have to? I dont. Garbage in and here is your garbage out Amana/Whirlpool. At first when I called, I was told they dont even make the model even after I repeated several times off their own sticker. Then all of a sudden, they do make it once I mentioned that Home Depot may be selling knockoffs of their products. All of a sudden, oh yes, here it is. What a joke. They keep telling me that they are all consumers too and understand my frustration. They arent willing to do anything about it though. I guess I am expected to feel good about their products because they understand.
Published: December 1, 2011
Tony of Mundelein, IL
Source: consumeraffairs.com

My wife and I bought this Amana washing machine & dryer as a set from B
My wife and I bought this Amana washing machine & dryer as a set from Best Buy in Green Bay, Wisconsin, little over two years ago as a Christmas present from me & Linda, to myself & Linda. Just last week (2/9/2016), the wife was doing some laundry. When she closed the door it wouldnt lock, so the machine couldnt start its washing cycle. She asked me to come down. I looked at it, unplugged it, and waited a few minutes, thinking that it would reset itself. I plugged it back in and had the same issue. I turned the dial and there was a huge light, followed by the tell-tale noise of electrical components arching. Then there was a flash of light (from the back of the control panel, followed by a cute little mushroom cloud). I called Best Buy and informed them of what had happened. They said that there wasnt much they could do then transferred me to the customer service manager. She gave me the customer service number to Amana. Upon calling them, I had the feeling like I was bothering them (cold shoulder routine). Like the other complainant stated, Amana has been around for years, figured it was a solid, dependable product. Obviously, it isnt - quantity, not any quality anymore!!! After what seemed like an hour had passed, I finally hung up. Totally disgusted & frustrated with my experience. We both feel like we have been duped. My advice, DO NOT BUY ANY AMANA PRODUCT WHATSOEVER!!! Thanks Amana for nothing. I will not recommend your product to ANYONE!!! Pull your heads out of your **!!! Mr. & Mrs. pissed off in the beautiful far Northwoods of Wisconsin.
Published: February 18, 2016
Christopher of Amberg, WI
Source: consumeraffairs.com

Purchased a Washer and Dryer from the NEX online back May. The dryer had is
Purchased a Washer and Dryer from the NEX online back May. The dryer had issues of turning itself off. It would stay on unless someone opened the door or turned it off. I thought it was the times and purchase another one for $83. Now the dryer has stopped working all together, no wonder this brand has cheap prices. BEWARE. Do NOT purchase Amana products!
Published: August 8, 2018
Alphonso of Virginia Beach, MD
Source: consumeraffairs.com

Not even 2 months ago, I bought an Amana Washer and Dryer at Lowe’s Sudbu
Not even 2 months ago, I bought an Amana Washer and Dryer at Lowe’s Sudbury Ontario. Five days ago the washer pump is running constantly and does not complete the cycle. I called customer service on Thursday December 4th 2014 and was told that the technician will come on Monday Dec 8th between 8am and 4pm. Since they did not give me a specific time, I have had to take a vacation day from my work. Monday morning I had a message on my voice mail that they had overbooked appointments for repair and they could not make it on Monday. I called customer service again and ask why suddenly the repair technicians were overbooked when I made an appointment through Amana 4 days prior. I was told they were sorry, but they could not do anything about it. The only thing they could do was to book another appointment for Thursday December11th, between 8 am and 4 pm. This means taking another vacation day to be at home, waiting and hoping they will not cancel again. It is not only that Amana is selling a washer that is broken after 6 weeks, but they are contracting to repair companies that are not reliable. Like always, the company is good till some problems occurs, then you see their true colors. If I could return the product, I would, but because the warranty to return a product is only 30 days, I am stuck with this washer and most importantly unreliable service department. I would never recommend this product to anyone. Not pleased at all!!!!DEC. 19, 2014 UPDATE: Today we are December 18, 2014 - 3 weeks after my first call to customer service of Amana. Finally the technician came today with the part. I was relieved that the problem would be solved finally. No such luck, the part the technician brought was the wrong one. He said that they had ordered the right part, but the company send them the wrong one. I called the customer service of Amana again, and ask for an explanation. They told me that mistakes happens. When I try to make the order for the right part, I was told that the part I need is back order, and it could take a couple of weeks or more to be delivered. I contacted Lowes in Sudbury ON, where I bought the Amana washer and dryer, looking for some solution, but the salesperson at Lowes told me that they cannot do anything to help me, because after 30 days, my chance to return the product had expired. There was nothing they could do, but it was up to me to contact Amana customer service. Over the years, I upgraded my appliances a couple of times, but never ever experienced such a crappy product and a lousy customer service like Amana. I cannot understand why a store like Lowes would be selling such junk. Now Christmas and New Year is coming and I have to go to the Laundromat. Because I live in a small village, the closest Laundromat is a 30 minutes drive. I have to go through all this aggravation, when I have a 2 months old new Amana washer in my basement, that does not work! Merry Xmas and Happy New Year to all... and There will be a Part 3.
Published: December 8, 2014
paul of Lavigne, ON
Source: consumeraffairs.com

I bought a washer/dryer set. I started to wash a small load of cloths and t
I bought a washer/dryer set. I started to wash a small load of cloths and the drum was banging around. Ok... so I thought the clothes were off center and NOPE they were not! The drum has a lot of play and IS THE WORSE WASHER EVER!!!
Published: June 8, 2014
Mary of Greeneville, TN
Source: consumeraffairs.com

Its a good machine. Competitively priced. Good water conservation implement
Its a good machine. Competitively priced. Good water conservation implemented. It is attractively designed with fool-proof control settings... puts operator in drivers seat for a positive outcome...When paired with Amanas matching dryer, it is a bargain purchase.
Published: May 10, 2020
Russell of Moneat, VA
Source: consumeraffairs.com

We bought an Amana washer and dryer set 3 years ago, the washer wont advanc
We bought an Amana washer and dryer set 3 years ago, the washer wont advance to rinse/spin and sometimes wont unlock unless the unit is unplugged. The dryer is also failing, before the washer started having issues the dryer stopped working efficiently and has to be run for 120 minutes to get clothes dry. Im dissatisfied and disappointed!
Published: December 2, 2016
Lori of Troy, NH
Source: consumeraffairs.com

Amana Wide Dryer - I have purchased the dryer less then 50 days ago and the
Amana Wide Dryer - I have purchased the dryer less then 50 days ago and the timer is already bad. This is the customer service ladys response after I say the timer is bad and they still have to order the part so it will be a few more days before it is fixed. I have already had to go to the laundromat once because 5 people live in my home and 2 of them are boys that are 8 years old. It has cost me more money at the laundromat than it does on my electric bill in 2 months. Im sorry but if you spend hundreds of dollars on something, it should work more then 50 days and you should understand not everyone can afford $40 twice a week to go to the laundromat. I will never ever purchase a appliance from Whirlpool (Amana) again after the way I was treated on the phone today. Her best response is We are gonna fix it. Its under warranty. Well yeah duh, I paid for a warranty. On the plus side, ABC Warehouse was so embarrassed that they gave me a extra year warranty on them. Sad I wont be telling my friends anything nice about you company but ABC is tops at customer service. Maybe Whirlpool employees need a course. Im not asking for my money back but give me a different dryer or give me the money to go to the laundromat. Ugh, people stink.
Published: April 21, 2015
Wanda of Edwardsburg, MI
Source: consumeraffairs.com

We bought the Amana washer and dryer 8 months ago. We were very pleased at
We bought the Amana washer and dryer 8 months ago. We were very pleased at first as to how silent the washer was. Then we started to notice that the washer was taking longer than usual to wash a regular load of clothes. I didn’t think anything of it until it started making the worst noise I have ever heard, it sounded like the drum was going to come out of the whole shell. I called ABC Warehouse where we bought the set and they told us that it was under manufacturers warranty and to call the warranty service. I called and they set us an appointment for the service repair center, which is Lewis Appliance in my area, which these people are worthless. He came in and lay on the floor and did some things to it with a machine and told me that they had to order the part and it should only be a week or two but I could use it in the meantime. It has been a month and a half and I am still waiting to get it fixed and it is still beating itself to death worse than ever. I called Whirlpool today and got into a screaming match with the customer service department and then the supervisor, to no avail. I told them its beating itself to death. They told me that if anything else breaks on it then they would continue to fix it until it is pretty much no longer repairable. DO NOT BUY WHIRLPOOL PRODUCTS. THEY ARE JUNK!!!
Published: December 27, 2014
tabitha of Shelby, OH
Source: consumeraffairs.com

Purchase the dryer two years ago. It wont spin. I called Amana and I needed
Purchase the dryer two years ago. It wont spin. I called Amana and I needed to purchase an extended warranty for $300 to have the dryer fixed. Or Im on my own with getting the dryer repaired. I will never purchase another Amana product.
Published: December 12, 2014
Denise of Hilton Head, SC
Source: consumeraffairs.com

The Amana washer and dryer came with the apt we rented. The apt had been re
The Amana washer and dryer came with the apt we rented. The apt had been renovated with new cabinets and appliances. Only the washer and dryer are Amana. Both the washer and dryer (side by side) are full size. The washer takes 1 hour and 30 minutes to wash a normal size load. The dryer takes 2 hours to dry a normal size load. The maintainence people told me Amana machines are very slow and there is nothing they can do. My electric bill is almost $300 a month. I have had many washers and dryers over the years. Never have I experienced this. A normal size load should not take more than an hour. NEVER buy either the Amana washer or dryer. I am actually considering buying my own washer and dryer. Even though having these are part of my rent. I even tried washing a very small load and it still took over an hour to wash and an over an hour to dry in these awful appliances. BEWARE!!!
Published: November 9, 2019
Susan of Pompano Beach, FL
Source: consumeraffairs.com

Dryer spews lint out from around the lint trap door. It has since we bought
Dryer spews lint out from around the lint trap door. It has since we bought it and has progressively gotten worse. The lint trap door is on the top of the dryer. Whole house ends with a layer of dust every time laundry is done. Laundry room gets a nice layer of lint in it as well. Since this is a gas dryer, I have concerns about this being a fire hazard. Didnt fully appreciate the quantity of lint being spewed until after warrant was expired. Didnt contact company due to this, but it has been this way since it was delivered, just has gotten worse.
Published: May 24, 2020
Lawrence of Los Lunas, NM
Source: consumeraffairs.com

In the summer of 2018 we bought an Amana gas dryer. For 2 years it worked g
In the summer of 2018 we bought an Amana gas dryer. For 2 years it worked great then suddenly no heat. On 11/3/20 I researched the parts we would need to fix this issue. We found, through research, that we would need either a new solenoid or a new thermal fuse and new thermostat. We decided to replace all 3 rather than choose wrongly and have to wait for the correct part.On 11/3 I contacted Amana support via the email provided on their website because their website did not list our particular model of dryer in order to determine part #s. On 11/11 they responded asking for my address, phone number, serial #, date of purchase, etc. On that same day I responded and said, No just give me the parts #s so we can move on with our lives. Finally on 11/21, they responded with a link to parts #s. The problem was we already replaced the dryer. We understand fully that Covid is causing delays everywhere in responses to emails but 18 DAYS??? This was utterly ridiculous. We will not be buying any further Amana products to ensure we will not have to deal with this customer service department again.
Published: November 21, 2020
Je of Anywhere, NY
Source: consumeraffairs.com

This washer and dryer set has been great thus far. Very easy to use and act
This washer and dryer set has been great thus far. Very easy to use and actually isn’t loud. I can fit a good amount of cloths in it, including large comforters. I had never used Amana brand and hadn't heard a whole lot about it, so I was hesitant at first but I am glad I did. Only thing I see that could be an issue down the line is the dryer door; if handled roughly I could see the the spring needing to possibly be replaced. Overall great product for a good price. I am pleased.
Published: May 29, 2020
PleasedCustomer
Source: bestbuy.com

I’ve owned several “high end” dryers and was disappointed every time.
I’ve owned several “high end” dryers and was disappointed every time. This Amana dryer is super energy-efficient and quiet! For the price, it’s the best dryer I’ve ever owned!
Published: October 29, 2019
PapaRayJ
Source: bestbuy.com

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