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Comprar Amana Distancia ACR4503SEW
30 Inch White Electric Freestanding Range, in White
Encuentre grandes ahorros en Ranges Amana en Appliances Helpers. ¡Descuentos en modelos de caja abierta y de piso disponibles en electrodomésticos de las principales marcas! Precios bajos. Cocina eléctrica independiente de 30 pulgadas de Amana con elementos en espiral, capacidad total del horno de 4,8 pies cúbicos, modo de autolimpieza, ventana de visualización, cajón de almacenamiento, ventana de visualización grande, bloqueo de control en blanco
Fabricante: Amana
MODELO: ACR4503SEW
MSRP: $471.90
Páginas de códigos de error relacionados:
Amana Refrigerador Códigos de error, Amana Distancia Códigos de error, Amana Microonda Códigos de error, Amana Lavaplatos Códigos de error, Amana Lavadora Códigos de error, Amana Secadora Códigos de error, Amana Horno Códigos de error, Amana Aire acondicionado Códigos de error, Amana Heat Pump Códigos de error,
Páginas de resolución de problemas relacionadas:
Amana Refrigerador Solución de problemas, Amana Distancia Solución de problemas, Amana Microonda Solución de problemas, Amana Lavaplatos Solución de problemas, Amana Lavadora Solución de problemas, Amana Secadora Solución de problemas, Amana Horno Solución de problemas, Amana Aire acondicionado Solución de problemas, Amana Heat Pump Solución de problemas,
Páginas de reparación relacionadas:
Amana Refrigerador Refacción, Amana Distancia Refacción, Amana Microonda Refacción, Amana Lavaplatos Refacción, Amana Lavadora Refacción, Amana Secadora Refacción, Amana Horno Refacción, Amana Aire acondicionado Refacción, Amana Heat Pump Refacción,
Páginas de piezas relacionadas:
Amana Refrigerador Partes, Amana Distancia Partes, Amana Microonda Partes, Amana Lavaplatos Partes, Amana Lavadora Partes, Amana Secadora Partes, Amana Horno Partes, Amana Aire acondicionado Partes, Amana Heat Pump Partes,
Comprar Amana Distancia ACR4503SEW
I purchased an Amana refrigerator on 3/22/2010, model # ABB2222FEB3, serial #K00561248. Purchase price of the unit is $1,225.10. Less than two years later, 3/6/2012, the circuit board that monitors when to defrost the cooling system failed. Service call price is $68, labor and replacement parts $432, tax $35. Total repair bill is $530. I called Amana customer service dept to learn while they stand behind their product, they will not pay for repair. So products shoddy workmanship, lack of quality control are the customers problem. Never buy another Amana product in this lifetime.
I had an Amana gas stove/oven, and replaced approximately 4 thermostats over 5 years. I decided to get rid of it and get a new stove oven. When I went to buy the new oven, I thought maybe my Amana oven was somehow a lemon. Knowing that Amana used to mean quality, I stupidly bought another Amana gas stove/oven, which is a better model, and now more digital, and have had it since last fall. I used it the other day, and the same thing happened as it did with the other one I had, when the temperature reaches 400. All of a sudden, it ignores the 400 and keeps rising. I only knew it was happening, because my food started to smell too hot, and when I looked at the oven thermometer I have inside, it said 600 degrees. I hate that I cannot trust Amana anymore, and would really like to return this product and buy anything other than Amana.
My experience was great. I love my appliance and I had to get a new and it was the perfect price. My stove went out right before my sister baby shower and we were worried as to how we were going to cook. Went to Badcock furniture and they bought it the day before the shower.
My husband and I bought a brand new Amana front load washer in May of 2009. Last week, March 5, 2011, it broke. It began buzzing. When I went to check it, the washer has an “ND” code and it would not open. The first girl I spoke with was Samantha. She told me that she couldnt find that code in her computer (on the net is says it means no drain, most likely true), but she told me how to get the washer to unlocked. Eventually, it did work. My washer still had dirty water and soap in it. I handled the soapy mess and later washed my clothing at my in-law’s house. When I called back to talk to them about why my washer wouldnt work and what they could do to help me, I was told nothing. I spoke to a manager and was told the same thing. The only thing they were willing to do was give me a warranty plus one. Meaning, that I get this repair fixed and one-year warranty on the piece of junk in my basement. My washer wont be 3 till May. There is no reason for it to be broken. I also did my own research and many people have complained about the same problem. I feel that this washer should be recalled or at least the company should fix it at no cost to the consumer. This seems to be an on-going problem with this model. We bought thinking this we were buying from a good company. Now, Im stuck with a scrap pile till I get the repair guy to come out, thanks to a warranty that I have to pay for out of pocket.
My refrigerator had stopped working. I called Amana and gave flamingo appliances to look at it. Technician said that water got into the lines and the refrigerator could not be fixed because of rust. I dont know how rust could form in an aluminum line and combine with the refrigerant. I have a service contract with Amana and they refused to honor it, because they said rust is not covered. I do not believe the technician because he did not look too hard and try different things. He was in my house about 15 minutes and called to Amana. I called Amana and they told me they would not even reimburse me for spoiled food because rust damage is not covered. I have time left on my contract and they would not pro-rate it either and want to charge me for the service call. I have to purchase a new refrigerator, but not anything that Amana makes.
We recently replaced our old air conditioning unit with a Amana. We went for a 20 SEER Amana. We love it. We love it’s two stages, energy efficiency, quiet operation and warranty.
This is the worst stove I have ever used. 70-100 degrees off in oven, takes forever to preheat. Top elements wont heat properly, cant boil water unless a lid is on. Do not recommend this product. The first stove I sent back, replacement is no better. Would be ok for someone that does not cook.
AER6303MFS - My hope in ordering this range was to receive a reasonably-priced, decent quality product that would serve me well over the next several years. Granted, I was aware that this was by no means a top-of-the-line appliance, but upon researching it I found that it had good reviews overall and felt confident about purchasing it. Fast forward to last week, when my range was delivered on a Monday. Everything appeared to be working well upon arrival when I inspected it, and I was excited to have a nice-looking, well functioning appliance for my kitchen.On Friday evening, I decided to use my new oven for some baking. When I pulled the handle to open the door, the whole thing just fell into pieces. Little pieces of plastic and a strip of trim scattered on the floor. The door handle itself was hanging by a thread, and the glass panel front of the door was loose and I was afraid that it was also going to fall off. Needless to say, I did not do any baking that day. The following Monday, I called the Amana customer service line (they are not open on weekends) to report that my product was defective.After talking with them, and the appliance customer service line for the retailer where I bought the product, and being transferred to several different representatives over the course of 1.5 hours, the bottom line was that I was stuck with my defective range unless I wanted to pony up the cash for a brand new one. Amana is willing to repair the defects, which of course I am skeptical about because who knows what else is broken in that hunk of junk? Oh well, I guess Im just the sucker in this situation. I would not recommend this product or any other Whirlpool product (that includes Amana and Maytag) as they are clearly not willing to stand behind the quality of their products (or lack thereof).
Bought all new, Amana stainless steel appliances oven is 100 degrees less than what you set it on and the dishwasher will not even wash the dishwashing soap off the dishes. I have tried powered, liquid, tablet, it leaves all brands and types all over the dishes. I have had these appliances for 3 months now and I hate them. Dont waste your money! P.s dont even get me started on the cook top.
A nice dishwasher that was easy to install, looks good and has simple controls. Works well.
Great price-for-product ratio. Very simple to operate dryer. Simple, fast, SAFE, delivery and set up. Installation was no more than a few minutes and they wore masks. Two guys carried it in then only 1 of them stayed to install; he was out of here in 10 minutes. Both were polite/friendly and great advice was given for remaining space availability of future washer installation. They called me :30 mins out from delivery and were on time. No fuss, no worries, great service! Thank you
Installed Amana in new home in 2013 and have had to replace air handler twice, so I am on my third in six years. Warranty fortunately covered leak in coil twice, but the labor has cost me thousands of dollars. Since the handler is obviously a defect by Amana- I wrote a nice letter asking for some relief on the labor explaining the situation. Never heard back and obviously they dont care-even if they told me no. I rarely write reviews, theyre lucky to get one star. Would look seriously at another company.
We have used this microwave oven for more than 14 years and still works. It is not very powerful like the new models, but it does the job for us. It is very easy to operate and clean. It is big enough but very heavy.
I purchased the Amana 25.1 cu. ft. Side-by-Side Refrigerator in Stainless Steel, Model# ASD2522WRS from Home Depot 15 months ago, in September 2010. Two weeks ago, all my food in my fridge spoiled. I noticed while I was pouring milk in my sons cup, something told me to taste it because it didnt smell fresh even though it had over three weeks until expiration. It tasted like sour cream. I am so glad my child didnt drink that. I almost threw up. Also, I had four-day old ice tray in my freezer that was still liquid, my ice cream softened and all my sons popsicles crumbled to my touch. I had to throw away majority of our food and weve been eating carry outs since. I contacted Amana and they told me the warranty was only good for 12 months. They scheduled for a technician to come to my house for repairs. I was suppose to be priority since I was stuck at home without food. I waited all day for technicians to come and/or call. I even tried to call and couldnt get through since their lines were busy. I left a message and received a return call the next day. Amana gave them the wrong phone number. I wasnt given a quote so I asked the technicians directly for a estimate and they said they were going to charge me $129 just to come to my house + charges. Say what now? That is ridiculous.
I purchased a new home in the summer of 2013. I bought a new Amana washer and dryer set for my home. So to my surprise after about six months, the washing machine sounded like it was going to shoot through my roof. I unplugged the washing machine several times to rest the computer, nothing changed. Now when I press the play button on the washer, it only fills up to wash a load and thats it - no agitation or nothing. I spent well over $800.00 of my hard-earned money on something that is suppose to last for years, not a year and a half and it takes a dump. I didnt buy a extended warranty because I bought Amana products in the past, I thought this washer and dryer set was going to be reliable. So now I have go buy a new washer and it wont be Amana and thats for sure. Im thinking Ill take my chances with LG or Samsung.
I purchased an Amana refrigerator with a bottom freezer four years ago. I have now found out it needs $250 worth of repairs because the computer board has gone out and it was not going into the defrost cycle. As a result the bottom freezer was frosted up and the refrigerator was not working properly. Yes the repairs are cheaper than a new refrigerator, but I am still disappointed. This was not a cheap unit. I have had Amana appliances in the past and was pleased with them which is why I purchased this refrigerator. The model number of my refrigerator is ABB1924WEW1 with a serial number of K11438301.
I bought my Amana bottom freezer refrigerator (Model # ABB 1924 WEWO) in August of 2010 for over $1100. By July 2012, it was leaking from the freezer. A thick layer of ice had collected under the freezer baskets and periodically defrosted and leaked. The Amana complaint department merely said that the refrigerator was out of warranty and offered to sell me a warranty for several hundred dollars. I refused the warranty and called a repairman who cost me $114. He said that the problem was a factory defect. The workers at the factory had plugged up the drain with a type of grommet called a duck bill. This kept the water from draining and caused the freezing. Clearly this was a factory defect, the result of incompetent workmanship and careless quality control. Of course, quality and Amana have become a contradiction in terms. I will never buy an Amana product, and I warn every other consumer to beware of Amana. In my experience, at the very least, this product is defective, and the company refuses to accept responsibility for the inferiority of its products.
Slide in oven model ACS3350AS - The display turns off when baking. I saw hundreds of exactly the same complaint. The hinges were replaced without success. I contacted Amana, but they deny that this is a problem and claim that no one contacted them. I have no clue what to do anymore and plan to purchase another oven definitely not Amana. This company has the worst customer service and products.
I bought a new Amana washer in Feb 2014 at ABC warehouse. I had call the service tech out to my house 3 times. The last time I call bbb. ABC replace it with another Amana - I receive that one in 10/14. On 12/7/14 the machine stop washing.
This is the worst washing machine I have ever owned. We bought it in May of 2014 and to my dismay found that it did not fill on the rinse cycle. My clothes always had soap residue left on them. I read the manuals carefully and it did indicate that when manually adding softener, to let the rinse tub fill. It never did. We called the repairman who re-calibrated it, so supposedly it would work properly. He no sooner left when the red lock lid button started blinking. It was off-cycle again. It still does not fill. I have to go to another rinse drain cycle to rinse my clothes. My advice to anyone...DO NOT BUY AN AMANA WASHER, THEY ARE JUNK!!!
I wasnt familiar with the brand name but decided to take a gamble. I purchased the stove and fridge in May 2017 new. The stove is rusting along the bottom of the stove door and the pieces are falling apart. This started last year. The fridge shelf that holds the bottom bin has broken. There is only my husband and myself living here. No children to break it! Im am very upset and now I hate my appliances. I would not recommend Amana to anyone. They need to be replaced. The stove especially.
Amana Washer NTW4516F - If I could give Zero or negative I would. This is the MOST awful service I have ever had anywhere, and I am 65 years old and have lived on 3 continents and 4 countries. Awful washer, awful service. The washer blew up with electric sparks all over the place after 3 weeks - couldve electrocuted the lady of the house! Now we are coming up on 4 weeks later and the repair is STILL NOT COMPLETE. I get a lot of sympathy but no action. The local service company never did respond to any follow up, or messages left on their god-awful phone system, and now we have to wait another week to get a second service company in there. Amana never offered to compensate for having to go to the laundromat for a month, or replace their crummy machine.
I ordered and received the Amana Model AZF33X20DW03 Upright freezer in March 2020 and received it in toward the end of May 2020. The freezer cost $913.50 and lasted one year and quit freezing. There was just over $400.00 worth of food destroyed. Rona Hardware said they will not cover the freezer as it is just off warranty. Given there are really only a few appliance manufacturers globally it seems they finally cornered the market by removing the competition from the equation. How are consumers supposed to afford replacing brand new appliances on a yearly basis?
Five week old Amana refrigerator is broken. ‘They’ cannot repair for two days. Over 200$ of food thrown out. House is on market. What a mess. Amana does not care about food loss. Amana does not care about 2 hours spent throwing out food, washing containers; and refrigerator.
On Sept 26, 2011, when the fridge part of my Amana Refrigerator, Model # ABL192ZFES, Serial # 10379497JX, was not cooling properly, I phoned Trail Appliance where I purchased the fridge. They gave me the number of W3 solutions, a contract service company at 1-866-913-1350, and I was given the Extended Warranty Order # G09264, claim # 95199095. The freezer was working fine at this time. A week later, a technician came and told me he needed to order parts to correct the problem.On Nov 7, 2011, a technician came and told me that he would replace the compressor and relay and that the fridge would work fine for many years to come. On Nov 8, 2011, I awoke to find my fridge and freezer not working at all and all the food in the freezer melted. I phoned the technician all day and left messages, on his answering machine, but there was no reply. On Nov 9, 2011 at 10am, I phoned W3 solutions at 1-866-913-1350 and let them know what was happening. The representative then issued a new work order and told me it would be10 days before anyone got back to me. I lost around $200 worth of food and phoned Trail Appliance to complain and try to recover the cost of the food I lost. They told me they could not cover the food cost and I should contact W3 Solutions. I am now without a fridge and not scheduled for an appointment with a technician until Nov 16, 2011.I stayed home all day on Tuesday Nov 15, 2011 but there was no phone call. On Wednesday Nov 16, 2011, at 11 am, I received a phone call from the technician. He told me he had been on a vacation to Hawaii for a week and had received a dispatch for service on my fridge the day before. He told me that the brand new compressor that he had installed on Nov 7, had completely seized up, and he would have to order a new one. I asked him how long that would take and he replied a few daysI am living on canned food at the moment, being without a working fridge or freezer. I made this clear to the technician and he said that this was the best he could do. Its not good enough!It is now 2 months since I initiated the service call and have struggled without a working fridge. There seems to be no accountability for the technicians doing the work, since the technician who installed the compressor and relay would not return my calls. If there is a problem after a technician leaves, the only option is to phone W3 Solutions to book another appointment with a technician to start the process all over again. Then if a technician has to order parts, you wait for the parts to come by snail mail to the technician and service can take months. It would seem that they are trying hard to wear the customer down so as to purchase a new appliance, and skip the service calls. This is ridiculous and I am not happy with Trail Appliance, Whirlpool or W3 Solutions who do contract service for Whirlpool. Its unacceptable!
I purchased a new Amana stove for a rental property in GA at the beginning of Sept. It has NEVER worked. When I called they said they could only speak to the tenant, when she called it was past the 48 hours of delivery and since I didn’t get the warranty they would have someone come out and repair it... ok fine. The company was a no-show and no call twice. Then I get a letter from the GA housing authority that I am required to have a working stove within two days. I was forced to purchase a second stove for the renting family. I called and called Amana to pick up the useless stove and credit my account. They were extremely rude on the phone and refused to take it back. Not when I call the new repair company told me it would be fixed the day after Thanksgiving, following up today they now say the part is on backorder until next month. This will be three months now that I purchased the stove and fortunately am paying zero interest on through HD. I cannot believe the lack of customer service with Amana. I will NEVER EVER do any business with them again!!!
Just a complaint about washers. Im short and getting older. Top loader drums are too deep. I have to stand on my tiptoes to reach the bottom of the drum. I know of others my height that say the same. If I stand on a stool, there is a chance it could tip especially when throwing the clothes into the dryer-twisting, leaning. Does anyone make a machine that isnt so deep?Virge **
I bought a house last year that came with new a new Amana washing machine and new Amana dryer (matching set). They are both junk, this is the worst brand you can buy. The washing machine is the worst, my clothes come out dirtier than they were before running the wash. The technology also does not allow you to start running the water before putting the clothes in, which is a design issue and it may contribute to the reason the clothes do not get clean. The other problem, which is huge, it puts holes in new clothes and linens, without fail. All of my stuff is coming out with holes. I am going to put negative reviews out everywhere I can to warn people not to buy these junky products.
The Amana gas range was installed new in late 2013. The stovetop flames do not have enough adjustment, either the flame is too high or too low, theres hardly any just right flame settings. We already had to replace the igniter for the oven. That detent position for the oven door where you can leave it cracked open a little and failed within a month or so. I would certainly never buy another one.
In late 2017 we purchased an Amana Electric stove top, oven and dishwasher, a Whirlpool vent hood and a garbage disposal. To date (3-1-2019) the only thing that has worked properly is the garbage disposal. These were not top of the line, but were not bottom end either. The dishwasher never worked and the motor had to be replaced right after it was installed. The stove top had a burner that didnt work, and the burners wobble. The oven also never worked correctly, and they had to replace the sensor, element and core shortly after it was installed. Now just a little over a year later the vent hood motor is having problems, you turn it on and the speed goes up and down by itself. I called the customer experience line, and of course since it is just now out of warranty they will not do anything about it. We bought, and had all of the appliances installed from a reputable dealer who has been in business many years, and we were happy with their service, but I will never buy Amana or Whirlpool again. Also a word of caution to anyone who has young children, the Amana electric oven has a dangerous design flaw. The air in the oven circulates and blows hot air out the vent at the bottom. If any young children were to touch this it would burn their fingers. It is a shame that Amana/Whirlpool obviously has no quality control and uses shoddy parts. Luckily for us we purchased an independent warranty plan for the stove top, oven, and dishwasher, as Im quite sure Whirlpool warranty would be as lousy as their products.
Very good machine, no problems in 4 years, I like all the features of this machine and so easy to use, washes very good and no problems, I will purchase another like this one if it ever breaks down.
Our new Amana furnace is so quiet and efficient! We love it. We aren't nervous to enter the long winter months. We know we will be warm and comfortable until spring.
6/4/2015 - The lid on my less-than-2-month-old Amana washer breaks, and I call customer service. The rep is extremely apologetic and tells me someone will be out on 6/9/2015 to fix it and that they will call the day prior to confirm. 6/8/2015 - Sadly, no call is ever received. 6/9/2015 - I call the service company to inquire as to whether anyone is coming to look at my washer. Their response was, Nope, we were given the wrong phone number by Amana, so when we couldnt reach you, we had to cancel. I then call Amana back, confirm that they do in fact have the wrong phone number, correct that issue (or so I thought) and try to get another appointment scheduled. After two hours of stubborn resistance, I manage to get an appointment scheduled for 6/10/2015.6/10/2015 - Repairman looks at my washer, and after five minutes, pinpoints the issue and tells me hes going to need to order a part. He then says that he should have no trouble getting the part by 6/12/2015. 6/12/2015 - The day comes and goes without incident. 6/15/2015 - I call the service repair company who tells me that the part is on back order and wont be available until at least 6/30/2015. Later, I call Amana yet again, correct my phone number for the second time (see, I was getting back to that) and try to see if theres another resolution. The customer service rep I am speaking with tells me, it is what it is, and that this is the best she can do. I ask to speak to her supervisor, who I am then transferred to, who tells me that he, in fact, cannot do anything to help expedite the process either, but that someone might be calling me in 3-5 business days to let me know about the part.At this point I ask, So youve made a defective product, incorrectly recorded my information at least twice, caused me to miss one service appointment due to negligence and have yet to accept any responsibility for the situation at hand... How is this an acceptable resolution? After a pause, he says,so yeah, in like three to five business days, someone might be calling you about that part... Dumbfounded, I hung up and rage-devoured a cheeseburger to help me cope with my lack of progress, ironically spilling ketchup on my pants in the process. I might be able to at least attempt to get the stain out in somewhere around 3-5 business days.
I used to work for Raytheon and have used Amana products for years with great success... Last Amana fridge was bought in 1995... had to replace this year so I now have a new Amana fridge and I only use Amana microwaves. Same good quality.
They were no help to me at all about reimbursing me anything on both washer and dryer, which were not that old. I had terrible problems with both. Would never buy a front loader again. The company wanted to give me a percentage off of my new dryer (this broke down first) which had cost so much less. I did not think that was fair.
My wife and I bought this Amana washing machine & dryer as a set from Best Buy in Green Bay, Wisconsin, little over two years ago as a Christmas present from me & Linda, to myself & Linda. Just last week (2/9/2016), the wife was doing some laundry. When she closed the door it wouldnt lock, so the machine couldnt start its washing cycle. She asked me to come down. I looked at it, unplugged it, and waited a few minutes, thinking that it would reset itself. I plugged it back in and had the same issue. I turned the dial and there was a huge light, followed by the tell-tale noise of electrical components arching. Then there was a flash of light (from the back of the control panel, followed by a cute little mushroom cloud). I called Best Buy and informed them of what had happened. They said that there wasnt much they could do then transferred me to the customer service manager. She gave me the customer service number to Amana. Upon calling them, I had the feeling like I was bothering them (cold shoulder routine). Like the other complainant stated, Amana has been around for years, figured it was a solid, dependable product. Obviously, it isnt - quantity, not any quality anymore!!! After what seemed like an hour had passed, I finally hung up. Totally disgusted & frustrated with my experience. We both feel like we have been duped. My advice, DO NOT BUY ANY AMANA PRODUCT WHATSOEVER!!! Thanks Amana for nothing. I will not recommend your product to ANYONE!!! Pull your heads out of your **!!! Mr. & Mrs. pissed off in the beautiful far Northwoods of Wisconsin.
I recently moved into a new apartment and the washer and dryer had already been used by the previous tenants. I used the washer with a small load on a cold cycle, and when the load was finished, my clothes were still DRY! Some of the clothes had wet spots but for the most part, my clothes looked like someone just splashed water on them. I had to redo the cycle on a larger load setting. My clothes came out FULL of someone elses lint.The dryer. Ohhh, the dryer. I then place my linty clothes in the dryer to see if they will be removed. I do a full 60 minute cycle. I open up the dryer when it is finished and my load is warm, but still damp! After 60 minutes on hot! I have to run the dryer 4 TIMES to dry a load of laundry. Needless to say, the landlord was called and he is replacing, but God, please dont let him buy another set of Amana washer and dryer. Please!!!
A year and a half ago we purchased a brand new dryer (Amana tandem 7300 dryer) from Home Depot. As we were renovating our home, we continued to use our old appliances until our new laundry room was completed. The new washer and dryer stayed in a spare room, in its original packaging. This past weekend (July 5,2014), we hooked up our brand new, high eff. washer and dryer, only to find the dryer didnt work properly. It would go on for a few seconds, was really noisy and then stop, and repeat again. We called in an appliance repairman. He stated that the motor was faulty and would have to be replaced. $150 for the motor and $150 for the labor. I called Whirlpool (Amana), who said they would pay to have someone check it but that was it. Obviously, it wasnt checked properly at the factory in the first place, because if the motor was blown before we even used it, what kind of shoddy workmanship is going on. Im sure this doesnt happen often, but when it very obviously hasnt been used at all (as our repairman stated). Why could they not send out their own serviceman to affirm this and then, at the very least, give us a new motor while we would pay for the service call. I dont think we will ever buy Amana/whirlpool ever again. Very shoddy company.
Our old heat pump died and we needed a new one. I did a great deal of research and we chose this Amana model as the best value as it had a great price and great quality.
I just purchased Amana Dishwasher Model # ADB1700ADS through HD online. As noted by another reviewer, this model has a serious engineering flaw. It does not have an exterior handle attached to the body of the door. The model has been designed so that you are forced to pull on the underside of the black plastic control panel. You can see the panel flex outward (more than .25 inches) under the pressure needed to open the door. I tried opening the door by pulling on the outer door corners and from the top edge without success. There is absolutely no question the plastic control panel will break due to material fatigue - and it will break either fast or slow depending on how often you pull on it and how hard you pull. I recommend you buy your own stainless steel door handle from any appliance parts store and install it yourself. It will cost you about $30. Amana may have saved themselves $10 (for this same part) but they will take a ding to their reputation and have a lot of unhappy customers in the future. If Amana took into consideration that in buying a dishwasher, it is not just the cost of the dishwasher for the buyer - it is also the cost of time lost from work waiting for an install that never happens within the time frame given, install fees, taxes, delivery and haul away fees. There is a lot of time, effort, and money involved in buying a dishwasher. So much so, that the buyer would not blink to pay that $10 with an upcharge to prevent the destruction of the control panel of a daily use item they dont want to have to repair or replace for years to come. As others have noted, this particular failure will not be covered under the manufacturers warranty. Otherwise, the dishwasher is noted to work properly, is better suited for a smaller family, holds fewer dishes than others of the same size, has a very long cycle, and is hoped to be of similar quality to that Amana has been noted for in the past -- with the exception of this one very serious defect. We dont really know about the quality, because it has not been out long enough to have proven itself. I would have given the dishwasher a 2.5, a 2 is too low and a 3 is too high, considering the time, effort and expense I have put into purchasing it, the day lost for install, and finding and installing a handle to safeguard the most expensive component to repair - the control panel. Once the control panel goes, it will be cheaper to buy another dishwasher than to repair it, IMO.
I purchased this Amana washer in March 23, 2015. In February 27, 2016, this problem occurred: I turn on the washer, but as soon as the wash fill ups with water, it does not move to wash and it does not lock to start the wash cycle. The water drains and then I have to start the wash all over again. So I thought it was the lid switch, and my solution was to push down on the lid hard enough until I heard a click sound. This worked for several months. Another problem occurred on August 12, 2016: my load would complete the cycle, but when I open the lid, I clearly see that the clothes are soaked so this means that during the drain/spin cycle, the speed was too slow to fully squeeze out all of the water from the clothes. So my next solution was to start the drain/spin cycle only, but again. With all these problems that keep coming up, we decided to use our warranty, so we called in to have the washer repaired.We called HHGregg to repair the washer, and we gave all the detailed information as to the problems and the possible fixes to it. Their representatives solution was to replace the washer because they deemed the necessary repairs to the washer as costing more than the value of the washer. Well, we were shocked, because this washer is only 18 months old, so how could its value decrease so quickly in under 2 years? I researched and found that the drain/spin and lid switch is a very common problem with Amana washers. So we understood that we got what we paid for. So back to the washer replacement with HHGregg. They shipped us a new washer for around the same price of our old purchase.Again, we purchased the first washer in March (we got a St. Patricks Day Sale Price), and now were getting this new washer that is smaller and still is an Amana. HHGregg refuses to repair it, they would rather give us a washer that is smaller in capacity and would most likely last for a year but no more than 2 yrs. In a nutshell, we were screwed over by HHGregg, because they saved on repair costs, and gave us a washer of lesser value than what we originally started with. Oh ya, we had to pay on taxes, obviously, so they profited from that too. AMANA WASHERS ARE TERRIBLE!!! Save your money and purchase a more reliable washer!!!
We purchased the Amana refrigerator 8 years ago from Alabama Power Company and we have multiple problems over the years. For example, the ice maker sometimes dispenses the ice and sometimes it will not. Also, we have not the water valve intake gone bad and saturated our carpets. We had replaced it at the tune of approximately $300 and time off work having to wait on the repairman. Now, once again it has gone bad and we are again waiting on a repairman. I am very disgruntled with this since we did pay good money and continue with practically a new refrigerator which should last many years.
This is the worst washing machine Ive ever used! You cannot soak any clothes because if you walk away with the lid open during the filling cycle and you do not close the lid within 10 minutes it pumps the water out. There is no way to delay the wash cycle in order to soak a load of clothes. The rise cycle fills with cold water, does not agitate, and immediately pumps the water out. When it has finished pumping the water out (there is no way to stop this action) I then need to turn the selector knob to rinse in order to rinse the clothes. This results in my using twice the water for the rinse. Talk about a crummy machine. I had a repairman out to replace the control board, but it only worked for a week. My advice - DO NO BUY AMANA PRODUCTS!
Very sample microwave to use. Was very easy to install. The price was great being that I purchased it as an open box it was great condition.
We bought our Amana fridge last year...it is still under warranty. Three days ago it stopped working...very warm inside. The first person I spoke to at Amana/Whirlpool said I would have to wait a week for service. She was very unhelpful, couldnt have sounded less interested. I found a local repairman who said he could do warranty work for Amana & could come at once but needed a dispatch number. When I phoned Amana again I got a more helpful person & the repair man came that day. However the fridge needs a new part & so I still have to wait until next week. Luckily were having very cold weather so all my food is out in Mother Natures refrigerator! Having read all the above reviews Im hoping that I dont have a total lemon. We bought the fridge because it was the only one that fit the space we have...but Im very disappointed.
I purchased an Amana stainless steel refrigerator with freezer drawer on bottom in December 2010 for $1,200. Just five months past, the 12-month warranty freezer defroster stopped functioning and water would pour out from freezer all over kitchen floor. Repair cost $250 to install a heater rod that the repair company (REO Appliance in Norwalk, CT, where we purchased the product) told us used to be installed in the units by Amana at the factory but chose to stop using them to save money. The heater rod cost $20. The rest of the cost was for the service call and labor. Amana refused to refund our money. The unit is expensive and obviously faulty from the way it is manufactured, but Amana refuses to make good on it. They apparently believe once you are past the 12-month warranty, you are on your own. We will never buy Amana again. The stuff is junk.
I bought a washing machine from Amana in November and my first service call was in December. They came 3 times and havent fixed it yet and its April 26 and Im waiting for another service call. Why do I have to suffer. I bought a new machine and it hasnt worked. They dont care at all.
We had a brand new house built two years ago. The builder installed Amana appliances, except the fridge and washer and dryer, which we furnished. Our dishwasher gave out after only a year and a half. It was more effective to buy a new one than to have the part replaced. 6 months later, our oven just gave out as well. Itll cost half the price to have someone to come look at it as it will to replace it, and if nothing is wrong were out $200 off the bat. Horrible customer service and horrible product integrity, what an awful company!
The interior paint is peeling off in big flakes now. Before they were small, but a large part of the paint on the bottom of the oven is gone. I have contacted Maytag Corp. and was told to call a service person. From what I have seen online, this is an inherent problem with this product and the company should issue a recall and make an effort to fix it at no expense to the owner. The microwave still operates perfectly, but the fear of fire or paint in food prevents me from using it.
I bought an Amana dishwasher model ADB1500AWW3 in early 2011 from Home Depot. I had originally chosen another brand, but the sales clerk told me that the Amana would last longer than the one I had chosen. What she did not tell me was that the control panel would not last one year. A couple of cycles, it stopped working early on, but being I didnt use those much I thought I would see what happened. Then it stopped working altogether. I called Home Depot and was told that being it was over one year they could not do anything about it. I will never waste my money on Amana products again.
I have purchased several washers of this model over the last few years. Never again. I have had to have a service tech out to repair it five different times. They have replaced a coupler, transmission, motor, solenoid and issue of not emptying. I purchased the five year extended warranty because the one year warranty was up by about three months when the first one broke. So the repairman came out to fix it. It was going to cost me more than replacing it with a new one (that keeps breaking). I will never buy an Amana again.
The lint trap was not working. It’s the water levels were not filling up. Another hot water is this going into the machine and don’t know why. It’s only four months old and I think our guarantee is over.
The washer has a very large capacity and is pretty basic, but does the job. I don't need all the options. It fill based on sensing the size of the load so I don't have to guess. It has basic look, but so far has performed very well. I like that it is American made.
I am a landlord with occasional need for new appliances. I went to Menards in Massilon OH in January of 2013 and bought an Amana refrigerator for about $600.00. I had no problems until this January, 24 months after purchasing. Bad compressor. Replacement cost is $445.00. Menards said I should have bought an extended warranty, they were Zero help. Amana only guarantees their product for 12 months. I found most mfrs also have reduced their warranties to 12 months, however I have several Frigidaire refrigerators that have lasted many years. The Frigidaire in my home is 17 years old with no problems. I will not buy from Menards ever again nor will I buy anything Amana. Go Frigidaire.
My elderly parents purchased a new clothes washer in January and now in May it has flooded their laundry room. Because it is under warranty their plumber said they had to call manufacturer. Amana said it would be 4 days before they could get anyone out and it is still leaking water and my mom uses a walker. Ive called emailed and have been on hold for more than 1/2 hour - no one cares.
We bought an Amana refrigerator #ABD2533DEB in Dec 2004. We have had it for 7 years. Its just 2 adults in our house, so the fridge is like new. We just paid $95 to find out the compressor is shot. The cost to repair will be $800, $300 for the compressor and $500 labor. We were told that the compressor that failed had been made in China and that there have been many issues with these compressors! We were assured that all new after market compressors are now made in Korea with far fewer issues. We lost everything in the freezer and most of the fresh food in the fridge. Amana & Maytag need to do a much better job standing behind their products! Based on what Ive read, we will never buy another Amana! We will also advise any friend looking to buy a new appliance.
Bought $700.00 dollar stove in April. Got it in June so stove for cooking all this time without one. Now I get the darn thing and cant use the drawer on it. It does not slide at all so now I need storage.
I have known it to take so long to wash and dry clothes. It is an all day affair to wash two loads of laundry. I will never purchase an Amana product again.
Amana Gas Range AGR5630BDS - We purchased this range from Home Depot and took delivery in Dec 2014. In October 2016 the oven began to shut down after about 30 minutes cooking time and an F2 code showed in the display. Weve had the service tech here 3 times. An oven temp sensor was replaced but the problem was not solved. We then replaced the top ECR module and still the problem exists. Now however when the oven shuts down there is a spewing of natural gas and we have to manually shut the oven off and throw open a window. We are stuck with a stove that wont work and is unsafe, and we are out of about $300 over the price of the stove. We cannot sell it and are hard pressed to afford a new stove. We called Amana and they had a so what attitude. I know that we will never buy any Amana/Whirlpool product again.
I bought this refrigerator 35 years ago and it has been reliable and hasnt given me any problems to date... The ice cubes still come out (crush or whole). It has a huge freezer capacity. The only thing needing changed is the water filter.
In December of 2003, I purchased a drop-in Amana range model #ACS4250. The oven recently abruptly stopped heating. The repairman informs me that the part needed to repair the oven (electronic control #77001240) has been discontinued.Who does that? Who discontinues parts? I called Amana and they helped me immensely. They connected me with the sales department. As if I would be fool enough to buy another product from a company who discontinues a small part that is vital to the operation of one of their major appliances in order to force a customer to replace that appliance. I dont think so.I am an 81-year-old woman who takes extraordinary care of my appliances. This range looks as though it should be on the showroom floor and now it’s junk. The only help I got from Amana was an offer to sell me a new range or a suggestion to call around and try to find someone else who might have that part lying around.By the way, I spent most of the afternoon on the telephone doing exactly that – all to no avail. That part cannot be found. Amana should be ashamed. One of the persons I talked to actually had the nerve to tell me that I needed to understand that this is The wave of the future. This is technology.I hung up.My new range will be anything but an Amana – Maytag, Whirlpool – or anything connected to them. They are a disgrace.
Really like my new Amana High-Efficiency Modulating Variable Speed Gas Furnace (97% efficient). With fan in "on" position, it quietly circulates the air from the basement and throughout the house. I noticed the air conditioner does not kick in as often and the temperature is more consistent. No comparison to the old mid-efficiency furnace that was replaced, Amana is much better made and will reduce our Natural Gas costs.
We are a single couple with few loads to run. After 3 years our Amana front load washer circuit board went out. It was replaced with a three hundred dollar new one. 3 years after the replacement was installed, the replacement went haywire. This is a circuit board part that everyone says is no longer available because the manufacturer doesnt want to replace anymore.So, long story short: Original cost of new Amana front load originally: $560. Cost of first replacement circuit board $385. (Replacement part lasted 2 years). New cost to replace our Amana washer $600. New cost to haul off Amana washer $50. Wow! My total $1,595. It used to be that Amana was a great name. Ill never buy from them again.
I get the best price i love my dryer... This is my first time i buy in this store i love it.
So the motor on the dishwasher went twice now. It is now 3 years old. Had them come 4 times. The refrigerator is garbage. I have an extended warranty and they dont cover the shelving and shelves. Every shelf is cracked and had to be replaced at a cost of almost $60 per shelf plus shipping and tax. The liner of the refrigerator is cracked also. I called Whirlpool which is the owner of Amana and they dont care one bit. I think everyone should start making a huge issue of their worthless products. I will never, ever buy another Whirlpool or Amana product.
Gentlemen I buy all my appliances on July 2013 on Home Depot and in Oct 2014 my washer machine does not work. I call the company and they replace the computer, now 6 month later all the paint was rust and peeling. My refrigerator since the first day the Home Depot installs never delivery water on the door, and now the icemaker water conduct is freezing every two days and dont make ice. I will have a very bad experience with your products and never ever will buy again.
Replaced old 4ton unit with Amana AVXC20 5ton Air Conditioning, like the variable speed compressor and how quiet the unit is when its running.
We got a good price on an Amana side by side with ice maker and water dispenser from Home Depot. But the ice dispenser door failed--a cheap plastic assembly--and fixing it would cost 1/4 the cost of the refrigerator. Then the plastic frames on the glass shelves started falling apart--they are constructed so that stress cracks are inevitable. They cost about 1/8 the cost of the refrigerator each. Then the refrigerator itself started to deteriorate on the inside--it is very flimsy. Total piece of crap. I would not recommend anything Amana to anyone, or Maytag, or any of their other brand names.
I have an Amana glass top range and an Amana microwave.. Both appliances the doors have fallen apart in the first two years that Ive owned them. The microwave was manufactured August of 2012. Just after the one year warranty expired the overhead light burned out. After that weve replaced it 4 times this year. The door is literally cracking apart. The range door glass has been falling out and will hit you in the legs if you close it wrong. I am sure that Amana is aware of the problems. They will not stand behind their product.
I am writing regarding my Amana microwave AMCS101AAS purchased 4 years ago. I am really disappointed with it. The inner paint on the walls and under the plate has basically all peeled off. Now it is starting to rust around the glass in the door. It is used by a retired couple. So, it is not heavily used. But I feel the paint should not be letting go.
Amana front load washer - This machine is 4 years old and has broken down three times due to code ND for not draining. I called tech, and $250 later and new drain pump, it worked for about 6 months. Interface board went out and I paid $200 for the part, which I put in myself. It worked okay for 1 year. Another drain pump is out and I paid $125 for the part. Eight months later, another interface board went out. It is time to junk this new washer and buy another brand. I could have paid for another machine for what it cost me to keep it running. These machines are junk.
Bought this refrigerator when we moved into our new home in 1988! Its still working very well and has caused us no trouble over the years. I dont think todays refrigerators can match this one as far as service is concerned.
I bought an Amana gas dryer less than a year ago, the paint on the inside started peeling off and messing up our clothes. So I get a hold of customer service and they tell me it dont cover anything after 30 days!!! Are you kidding me 400 dollar piece of scrap metal... stay far away from this brand - they do not support their product!!
Hello my roommate bought a used Amana washer because the other Amana washer didnt work. She paid 200 for it... And found out it didnt spin. So she spent 100.00 more. Then the door would not close for it to turn out. She arranged for another certified Amana repair guy to come... He traded the door with other broken machine. The door closed and it turned on. He did not stick around long enough to hear the spin cycle sounding like a helicopter... And still delivered your clothes on the wet side and not very well washed. So 450.00 later we still have a broken Amana washing machine and the repair man said he fixed the door problem and it would cost more for him to look at any other problem. Its heavy but if I can I will throw it in the trash... Or put it online for salvage. Expensive lesson. Never buy another Amana after the first one broke down? But no one asked me...
Works exactly like an oven should. No problems so far. Has good features and we use it every single day. Easy to clean and easy to use. Doesnt take forever to heat up and maintains heat as it should. The stovetop is also easy to clean and heats up very quickly even though it is electric.
I purchased an Amana washer model NFW7200TW in 02/2010. I had to have a repair technician come out on November of the same year - the water was not draining and the pump was not working. Now, it’s the same issue. Of course, Amana offered to sell me an extended one-year warranty for $300.00 (a little less than 1/2 the cost of the machine) since my warranty was for one year, even though it was the same issue. Ive also read where others have had the same issue. I will not deal with this company again.
I have been told that my fridge is not part of the recall but it has the same problems that the recalled unit have and the beginning numbers and ending numbers that they speak of on the recall site match up. They are unwilling to help me with my problem, Model# ARS266ZBW.
My Amana washing machine does a great job that makes my laundry day fantastic. I love using it and my male companion uses it to wash his suits. I could have never purchased a more durable washer and it does not use too much electricity. I am very proud of my washer.
We bought an Amana washer in February 2015. We bought the biggest headache ever. Right before the manufacturer warranty went out we had our first major issue, the washer would not drain and spin. They came out to fix that. Three months later no water would go in. They came out to fix that. A few months later it was back to no spin and drain. A few months later we had to call them back and the leveler was out. Now I am calling them back it is so loud you cant stand it. Do not purchase from Amana. It has never really washed the clothes. I have to hand wash baby clothes before wash or food residue is still on the clothes.
Purchased an Amana washer nine years ago, and the washer is only used once a week. And you would think it would last longer. Were talking about two loads a week. It will cost $300 to repair. What has happened to the craftsmanship of some of our appliances? And I have noted that if I had a family, it would have malfunctioned sooner, but if its only me, it would take longer. All of the complaints that I discovered so far are mostly about the seal and the leaking water from the bottom. So I spent $75 to have a repairman tell me it would cost $300. How can Amana continue to manufacture these washers without having a recall? The model number is NAV2330AWW, serial number NO1004341EG. I have seen this model mentioned in several complaints. I will never buy another Amana brand item. It is not fair when a company has existed forever and continues to manufacture poor quality products. Who can you trust, who stands behind their name saying we are the best, who knowingly manufactures and sells a product with a short service life? That is Amana. It is all about the profit and not about a positive reputation. It is my fault for not Googling about Amanas complaints regarding their washers. It would have saved me at least $75 for the diagnostic repair fee.
In the summer of 2018 we bought an Amana gas dryer. For 2 years it worked great then suddenly no heat. On 11/3/20 I researched the parts we would need to fix this issue. We found, through research, that we would need either a new solenoid or a new thermal fuse and new thermostat. We decided to replace all 3 rather than choose wrongly and have to wait for the correct part.On 11/3 I contacted Amana support via the email provided on their website because their website did not list our particular model of dryer in order to determine part #s. On 11/11 they responded asking for my address, phone number, serial #, date of purchase, etc. On that same day I responded and said, No just give me the parts #s so we can move on with our lives. Finally on 11/21, they responded with a link to parts #s. The problem was we already replaced the dryer. We understand fully that Covid is causing delays everywhere in responses to emails but 18 DAYS??? This was utterly ridiculous. We will not be buying any further Amana products to ensure we will not have to deal with this customer service department again.
It had problems to begin with ie: pushing the start button had to push 13 times. They kept fixing it, finally changing the computer part. Had 5 service calls. Also kept stopping mid-wash cycle. BOTTOM LINE: DONT GET THIS DISHWASHER!!
My three-year old bottom freezer fridges coil was warm so I lost food worth $300. I was told that the repair fee is $387. There goes my week of work. Thanks, Amana. I truly regret purchasing from you.
It does its job. Its easy to clean the removable filter. Rarely does it leave any residue, scrubs the dishes well. It takes tabs or powder cleaners. Easy to use, has few buttons to use, good machine!
The Amana is good sized, refrigerator on top, freezer on bottom. Shelves have good sizing, everything fits well. It is easy to clean. It is not overly loaded, so it runs pretty well. The compartments are comfortably sized and the drawers are easy to take out to clean.
The fridge has a bottom freezer, 25 cu. ft. of capacity and fits in the opening. We have owned it for 14 year. The one we had before was an Amana 21 cu. ft. which we owned for 18 years but we had to leave at our other house. Neither one has ever had any problems.
I’ve been using my Amana washing machine for 8 years now; always works and washes my clothes clean every time! :-). My Amana washing machine is of the most simple of model’s made; but its always worked just perfect for my family of three people.
Washer machine take a long time to wash. Dont know if it rinses cause its always in wash. Have never had a problem with any other brand but this one has been the first washer that I hate. I want my money back.
I have been using this dishwasher for about 2 months. My last 2 were the more expensive stainless steel tub type...they were 4x the price and lasted less than 3 yrs each, so we decided to go with a less expensive dishwasher. I am happy with the decision so far. The soap works just fine in this one, but in my last one I had to alter the soap and add borax...this cleans with the regular stuff quite well.
I am having Amana gas oven serviced for the second time in a little over 2 years since purchase. The first time the ignitor had to be replaced. I am having the same issue but have to pay $200 to repair because first ignitor was replaced over a year ago. Do not buy this garbage appliance!!!
I purchased this fridge 9/2010, and the compressor is already shot. I see from other complaints that compressors have been a problem, but Amana Whirlpool has done nothing to help out customers (unless they agreed to the extortion of the extended warranty). I guess Amana Whirlpool is only for people who can afford to buy major appliances every year or pay huge repair bills as soon as the product is out of warranty, or pay for protection (does this remind anyone else of bribing cops to do their job?). My previous fridge was an Amana. my next will not be.Ive lost work time, food, and money. Its odd when the automated recording asks if youve had the product for longer than 12 months, and then asks if you purchased the extended warrant. And you said yes to the first and no to the second, why dont they just disconnect you? They wont do a thing to stand behind their products, even when they know that a less-than-two-year-old fridge should not need a new compressor. They have no pride in their product (I see why now), and they surely have no concern with customer service or satisfaction.
In 2006, I purchased all new Amana products, $1500 French Door Refrigerator AFD2535DEB bought 5yr extended warranty now another 3yr warranty. What a joke! I have lost over $800 in food and no one will fix it. The freezer works but the refrigerator in warm. Takes over two weeks to get a repair man to the house and when he gets there, its working again. Then they want to charge you for a service call because they couldnt get there when it wasnt working! Do not buy Amana! Same thing happened with the range. It was only 4 years old. Paid $900. They wanted to charge me $500 for the computer board, really! Come on Amana wake up! Washer/dryer and dishwasher are junk as well. Nothing but a money pit. Never again will I purchase from them.
I was looking for a glass cooktop range for a rental unit. This was by far the best value. It arrived perfect, works perfect!
I purchased an electrical oven from Buddys Appliances - something went wrong and they replaced it with the Amana Electric Oven. I had troubles with it the entire time Ive had it, and noticed whenever I put it on self clean it did a horrible burning smell and would smoke out the house - something awful. So after cooking dinner I put it on self clean and it did the usual, I didnt think much of it till I noticed the inside of my oven was in flames. Lucky my son-in-law and his friend pulled it out of the house, I couldnt put it out myself being that it went on to self lock. It was so hot the boys burned themselves pretty bad by trying to get it out of the house. Im waiting to hear back from both companies Amana and the store I purchased it from, this happened on 30 minutes ago, I just thought this could help others.
This stove is really easy to use and clean. It is not like the old style where you have to lift the top to clean underneath. The oven is very easy to clean also. The burners are easy lighting and also the oven is too.
Performs satisfactorily. Outdoor unit is bit louder than expected. We built our house in 1990 in Central V. Passive solar with 6" framing and 24" of insulation in the attic, At 11 degrees F. the Auxiliary Heat never came on over the course of 4 hours.
I purchased an Amana Refrigerator Model; #ASS2222FEQ with Serial#1156842NA on 3/25/2008. On 7/13/2009, second incident of freezer not working in a refrigerator not yet 1-1/2 years old. I called 877-342-1446. Frantic that I was going to lose a freezer of food, I was advised by Kim that a repairman would arrive at 7/15 between 8am-12n. I called 800-628-5782, which was another number I had for Amana and spoke with Jamila. After explaining the problem, Jamila advised me that there was no service call request in the computer, so she initiated and advised that a repairman would be here on Wednesday, 7/15/09. I did tell Jamila that a second freezer failure in less than a year is totally unacceptable.7/15/09, a repairman arrived right around 8am, discovered some problem with paperwork; I called 877-342-1446 and spoke with Mark, who was able to advise me that I had called the manufacturer and the extended warranty numbers advised are separate and do not have shared computer programs. Mark said that he could take care of it, gave me a confirmation number to the repairman and was going to Fax sheets to the local office.On 7/16/2009, the local repair business called me to say that Maytag Dependability Plus was refusing to pay the bill because they authorized another company for the repair and that company called after the first repairman had left. Amana Dependability Plus will not change the work order from A&E Factory Service (who did not come or perform any service) to Convenient Appliance Service, who came and rendered service. Jim, at the 877-3542-1446, would not give me the names of any supervisor nor would he transfer me to anyone else. He said no one there has any more authority than he had. I then called the 800-628-5782 and asked for the name of the president of company. Lisa did not know the name of the Amana president, and said all she could do was to transfer me to Dependability Plus, because I have an extended warranty, endless, repetitive cycle. I advised all parties that I had not realized I was speaking with two different departments, but since the service was Ok’d, I do not understand the big deal to cancel the work order to A&E Factory Service and transfer it to Convenient Appliance Service. Oh no, this can’t possibly be done!Not only do I apparently have a faulty piece of equipment, this is a company dedicated to providing customer frustration. This could have been so easily solved, but agents have dug their heels in, and will be damned if they will help the customer. This is the very last Whirlpool/Amana product I will purchase. Remember, this is the second time the freezer stopped freezing in less than 1-1/2years. Customer service is a joke and we wonder why jobs go overseas? I am stuck with a $97 bill, my freezer problem is still unresolved and I have wasted an entire day. My B/P is soaring. I regret ever purchasing an Amana product and certainly an extended warranty.
Amana has more than met my expectation, in function and in appearance. I have enjoyed the bottom freezer. The only exception is the quality of the handle, broke within two years.
Fan for use of oven is very loud. Fan for top of stove is also noisy. One element in oven needed to be replaced. Downdraft causes the kitchen to be cold in winter as it vents to outside. Door has drips between glass with no safe access for cleaning.
I have enjoyed the washer and dryer for the 8 years I have had them. The part that I am very unhappy with is the cost of the parts to fix the problems I have had; heating element that cheapest was one appliance store for $75 (rest online and other store was over $100), worked two times drying clothes then stopped working with going around. Told probably the belt, but again no belts around and had to be ordered, and also told from all appliance stores that old being $56 is higher than other dryers. The belt was not needed so not opened so will be seeing if I can have my money back for it. Told its either the door switch, that would be $25.99, or the board that would cost $200.80. Again, I enjoyed the way it was, but the cost to fix the problems is higher than buying a new one. Very unhappy to spend so much time and so much money along with being told having to order parts shows it is happening quite a lot from owners; annoying and unhappy.


