Our fridge is 20 years old and we encountered our first issue a few months ago. There is a detailed description of problems and solutions on the internet and my husband was able to fix the problem for less than $40.

I have Amana Washer in my apartment. When I first used it I noticed my clothes werent clean so I did some research to make sure I was using the right detergent. I was using the right detergent. No water ever entered the washer. It only sprinkled the clothes with water. I had to rewash the clothes by hand to get them clean. This has gone on over a year. Management claim that they called a licensed Amana dealer. I took pictures and sent them to Amana and to the apartment managers. The apartment managers have even came out and have been aware of the machine not working. We had an outage in December and the machine now makes a terrible noise. So the guy that cleans the yard came and unplugged it. After a year of not working properly and never being fixed and now they want me to replace machine that was already damaged. The guy that works here claims he cant remember it not working. This guy stood there and actually lied. If you look at the pictures there is very little water. You have to have water to wash clothes. These were taken in January 2015.

I just have to write a review on our 25 year old Amana refrigerator. In all these years we have never had to have any repairs done and it works awesome! We had to put this refrigerator in the basement 20 years ago because did not match our upstairs appliances but we still kept it in use. 5 1/2 years ago we purchased and Frigidaire and have had problems since day one. After having to completely shutting down our newer fridge 4 time and thawing it because the water line kept freezing up causing the ice maker not to work, we rehooked up our ice maker on the Amana and it works like a charm. I would buy an Amana over Frigidaire any day!!!

Amana Washer NTW4516F - If I could give Zero or negative I would. This is the MOST awful service I have ever had anywhere, and I am 65 years old and have lived on 3 continents and 4 countries. Awful washer, awful service. The washer blew up with electric sparks all over the place after 3 weeks - couldve electrocuted the lady of the house! Now we are coming up on 4 weeks later and the repair is STILL NOT COMPLETE. I get a lot of sympathy but no action. The local service company never did respond to any follow up, or messages left on their god-awful phone system, and now we have to wait another week to get a second service company in there. Amana never offered to compensate for having to go to the laundromat for a month, or replace their crummy machine.

It is too cramped, much of the size is on the outside, not the inside. The shelves are inadequate and the inner construction of both shelves and drawers is flimsy. The real problem is my better half has looked at alternatives and they are no better. I could best call it all flash and no fire.

I have an Amana glass top range and an Amana microwave.. Both appliances the doors have fallen apart in the first two years that Ive owned them. The microwave was manufactured August of 2012. Just after the one year warranty expired the overhead light burned out. After that weve replaced it 4 times this year. The door is literally cracking apart. The range door glass has been falling out and will hit you in the legs if you close it wrong. I am sure that Amana is aware of the problems. They will not stand behind their product.

Do not buy Amana!! Purchased a washer and dryer on 5/24/16. Washer will not drain but is full of water. They want me to sit at home on a Thursday (NEXT WEEK), today is Monday, until a repairman shows up. No idea when. Just wants me to wait. Informed them I will have the washer, water supply and a cord to plug into outside because they arent entering my house. I am an independent driver for people needing rides to Dr, Grocery and so on. I did inform them I could wait but a $20.00 an hour fee will be charged. Ill let you know what happens if I can.

This was a counter depth side by side refrigerator and had lots of room, water and ice in the door. Glass adjustable shelves with lots of built in special compartments too. During the 23 years I had it the only thing I had to do was change out the ice maker tray. Very well made. It is still working today in someone elses kitchen.

We have had this unit for 25 years and never a minutes trouble. First one with the freezer on the bottom. Just love it. No computers, no ice maker, less things to go wrong. How much more can I say? It works great, it was a great price (at the old circuit city) and it still works great!

I purchased an Amana refrigerator 3 years ago and so soon the compressor went out. I had a 4-year warrant from Home Depot. Some guy, he was not with Home Depot but from an appliance repair store, they hired came out and he was very rude. I would ask him a question about the freon and he would shrug his shoulders. I think this was because he is white and Im Spanish. Lately, since the apartments next door have been empty for a year, roaches have come to my home from there. Because I keep up on roach control, we did not have them before. He found two roaches on the floor and put down we were infested, which we are not. Now Home Depot says they will not fix it. But another repair person says that’s absurd. Even if you have them roaches, they can not get in the compressor.I blame Amana for making cheap refrigerators. Did you know they put cardboard to cover the back of the refrigerator? And I blame Home Depot for not delivering what they agreed. We are going to have to put another tent over our house to get rid of the roaches.

From day one, it hasnt been a good purchase. Barely dries anything, you have to slam the dryer door to get it to close. Wrote Amana and even 3 days after purchase, would not guarantee a free service call to fix the door problem. My mistake was not returning the piece of crap to Home Depot and buying another brand.

This refrigerator has been really a good one since 1993. The only complaint is that now it is falling apart. The door handle has broken apart as have some of the cabinetry inside.

When there were manual controls, you could set a machine to do what you want and leave, knowing the wash cycle that you selected, regardless of your reasons, would do what you asked and come back knowing it was done. With the electronic controls, I must fight with the stupid machine to get it to rinse or spin as needed, fill as required, or whatever (wash really dirty gardening clothes well or wash hockey equipment). The automatic settings get it wrong regularly. Very frustrating.

I purchased a new Amana stove for a rental property in GA at the beginning of Sept. It has NEVER worked. When I called they said they could only speak to the tenant, when she called it was past the 48 hours of delivery and since I didn’t get the warranty they would have someone come out and repair it... ok fine. The company was a no-show and no call twice. Then I get a letter from the GA housing authority that I am required to have a working stove within two days. I was forced to purchase a second stove for the renting family. I called and called Amana to pick up the useless stove and credit my account. They were extremely rude on the phone and refused to take it back. Not when I call the new repair company told me it would be fixed the day after Thanksgiving, following up today they now say the part is on backorder until next month. This will be three months now that I purchased the stove and fortunately am paying zero interest on through HD. I cannot believe the lack of customer service with Amana. I will NEVER EVER do any business with them again!!!

We recently replaced our old air conditioning unit with a Amana. We went for a 20 SEER Amana. We love it. We love it’s two stages, energy efficiency, quiet operation and warranty.

I bought an Amana clothes washer in December and it died on March 6th. I have contacted the company about trying to get a refund and got a form letter and a rude customer service person... Im sending them a certified letter and then filing in small claims court to try to get my money back. So save yourself a hassle and buy another brand.

I like it and it works fine so far. I wish it did not have a push button on it, instead just pull, as I worry the push button will break, they are prone to, as opposed to pull doors on microwaves. It seems to work well, was easy to install and overall we are pleased with it.

I purchased an Amana refrigerator on 3/22/2010, model # ABB2222FEB3, serial #K00561248. Purchase price of the unit is $1,225.10. Less than two years later, 3/6/2012, the circuit board that monitors when to defrost the cooling system failed. Service call price is $68, labor and replacement parts $432, tax $35. Total repair bill is $530. I called Amana customer service dept to learn while they stand behind their product, they will not pay for repair. So products shoddy workmanship, lack of quality control are the customers problem. Never buy another Amana product in this lifetime.

Warning do not accept delivery of stove if when its plugged it says F1E1. It means the stove control panel is broken and oven will not work! An Amana electric stove was ordered online via Home Depot. Delivery time a week. A week passed no stove. Phone call made told they were out of stock and would be in a few weeks. Got a call after a few weeks, delivery would be in the next 2 hours. 4 hours later calls made and no stove would be delivered on next day in a 4 hour open window. Stove arrived, mover said See it works and turned on top burner, was in a hurry and disappeared. Finally a stove top & oven. Went to grocery store did the big shop roasts, baking goods, quiche supplies etc. Got home prepared food for oven. Started preheat and nothing seemed to click or change. Thought it might be user error entering in temp, bake, time etc in wrong order. Called Amana they are not open Sat and Sun. Called Home Depot not helpful since store did not sell it to me, was bought online. Provided a Maytag number called that. Rep wanted model number it was on the stove. It was not on the directions. I read off what was on the stove front and saw no model. Tried oven door, no, no model number. Finally she asked a colleague and said Look in the pull out drawer. No not there but I noticed a thin metal stamped striped hidden by the drawer. Down on my knees, head upside down tried to read print. Too tiny. Gave her model number based on Home Depot photo but then she needed a serial number, on the thin strip. Could not read it. I asked her as I had asked Home Depot what the code meant and had I entered in bake the wrong way and why did it say F1E1. Finally she said I needed a technician since that meant the control panel was broken but without a serial number nothing could be done. That was on a Sat. Tue someone stopped by and was able to write the number down using a flashlight. Called back in and next appointment if keep by Amana will be in a week.Summary a basic stove, no special adaptions, was ordered and it will be between 4-6 weeks before it might be useful. Food had to be thrown out, other items quality diminished by freezing. Why a new stove is delivered with a non working control panel is unacceptable. No remuneration was offered by Amana nor Home Depot for inability to cook, time wasted for delivery and now technician. If your product is not available and does not work you should not be advertising it.

I purchased an Amana refrigerator with a bottom freezer four years ago. I have now found out it needs $250 worth of repairs because the computer board has gone out and it was not going into the defrost cycle. As a result the bottom freezer was frosted up and the refrigerator was not working properly. Yes the repairs are cheaper than a new refrigerator, but I am still disappointed. This was not a cheap unit. I have had Amana appliances in the past and was pleased with them which is why I purchased this refrigerator. The model number of my refrigerator is ABB1924WEW1 with a serial number of K11438301.

Purchased fridge about 2 weeks ago. My main issue is that it is very noisy. The compressor and fan are too noisy. For the price I paid I expected a quiet fridge. If it wasnt such a pain to take it back (I brought it home myself) I would return it. I am going to contact Amana and go from there. I am very disappointed.

MOD:NTW4605EW0 Type: 587-20 - This product is the worst I have ever used. My Husband and I are in our late 50 on a fixed income and recent stem cell survivor. We had to save for this for months to buy this washer. Now knowing it would not have been the top of the line, you still have a reasonable expectation that your laundry will be cleaned. Thats not the case with this washer. I have taken items out of the washer that never hit water, and still soiled. You cant make any adjustment to the water level, the agitator is very ineffective and sound as the whole thing is a strain to do a basic task. I have bought Amana in the past and had no regrets until now. That is unacceptable for misleading the public that this is a washer. It truly just an oversize hamper. If this sounds like I am not happy with this product. Then sorry to say YES I AM NOT HAPPY WITH THIS PRODUCT! When you pay $250-$300 you expect it to at the very least to clean your laundry!

Bought a new Amana washer/dryer in November 2018. Used it for 2 months and it quit working. Faulty motor had to be replaced. Very poor quality. We woulddefinitely never purchase another Amana product.

On 2/15/2010, I purchased an Amana Refrigerator for $1019. My old refrigerator was noisy. I had my new Amana for 7 months before it starting making loud noises. Had it repaired under my warranty. 11/25/2011, the refrigerators main part no longer was cooling, although the freezer was still working. Amana now wants $65 for a house call, plus labor and parts or $312 for a one year warranty which would include this repair. How disgusting is this to pay that much for an appliance and have it work for approximately 18 months, and then have the manufacturer want additional money it repair this lemon. After reading some of the reviews, I would never pay an Amana repair man and or buy Amana again. The consumer should be able to get relief from companies like this.

I bought an Amana range & the burners are constantly heating up then cooling down, so it either takes forever for something to cook or it burns it. Ill never buy another Amana product.

After moving in to a new home and seeing a brand new stove installed, I was excited to get cooking. I noticed that the stove grates were bent from the middle (the grates are long and the front burner and back burner are connected on the same grate). I didnt think this would be an issue because maybe the pans/pots I use would be heavy enough to compress the grates down. I was wrong to think that and the pots/pans will slide when put on the grates because of how they are angled. I have spilled a full pan of oil (luckily not heated to a dangerous temp yet) when the pan was placed squarely in the middle of the burner and it just slid forward and off the stove top.Amana was called to try and get replacements for the brand new appliance but they told us that the bend in the grates is on purpose and they will not be fixing the danger their appliance puts us in. I now can only use the back burners (one of which is very small) or I run the risk of hurting myself with hot falling pots and pans. They are confident this is normal and are fine with the dangers. Do not buy from Amana as they will sell you a dangerous product.

Stay away from Amana. The cheap, plastic handle on my 2-year old Amana dryer broke off. I sent them an email asking them to replace it, as most reputable companies would happily do so for a customer. They took several days to respond and then asked me for the date of purchase. When I provided that date, they replied saying that they would not replace the part as the warranty had expired. They then directed me to their replacement parts webpage, where they were asking for $32.49 for a replacement part. Within 30 seconds, I found the same part being sold on Amazon for $4.99. So not only are they unhelpful, but they are trying to gouge the very customers who purchased their products in the first place. I will not be purchasing any Amana products in the future and highly recommend that you do the same.

I purchased the Amana 25.1 cu. ft. Side-by-Side Refrigerator in Stainless Steel, Model# ASD2522WRS from Home Depot 15 months ago, in September 2010. Two weeks ago, all my food in my fridge spoiled. I noticed while I was pouring milk in my sons cup, something told me to taste it because it didnt smell fresh even though it had over three weeks until expiration. It tasted like sour cream. I am so glad my child didnt drink that. I almost threw up. Also, I had four-day old ice tray in my freezer that was still liquid, my ice cream softened and all my sons popsicles crumbled to my touch. I had to throw away majority of our food and weve been eating carry outs since. I contacted Amana and they told me the warranty was only good for 12 months. They scheduled for a technician to come to my house for repairs. I was suppose to be priority since I was stuck at home without food. I waited all day for technicians to come and/or call. I even tried to call and couldnt get through since their lines were busy. I left a message and received a return call the next day. Amana gave them the wrong phone number. I wasnt given a quote so I asked the technicians directly for a estimate and they said they were going to charge me $129 just to come to my house + charges. Say what now? That is ridiculous.

This is the worst stove I have ever used. 70-100 degrees off in oven, takes forever to preheat. Top elements wont heat properly, cant boil water unless a lid is on. Do not recommend this product. The first stove I sent back, replacement is no better. Would be ok for someone that does not cook.

Amana Refrigerator, Not Good After 6 Years: We purchased an Amana bottom freezer refrigerator, model#ABB2227DES, serial#10253964EP at Sears approximately 6 years ago. We have had numerous issues with the refrigerator starting just after the 12-month warranty ran out. At one point, I paid $300 for an extended warranty. I had to have more repairs on it and was told by several technicians that the compressor would be going and it won’t be worth paying for the repair (roughly 50% of the $1300 that we paid for the fridge). At this point, including the purchase and repairs of the refrigerator, we are over the $2000 mark. Again, the fridge just died and we have been told that the compressor is gone and it would not be worth it to fix unless Whirlpool agrees to pay the repairs. I would like Whirlpool to pay for the repairs of this refrigerator or provide a comparable refrigerator, or I will contact my own attorney in regard to this.

We bought an Amana atb2136arw refrigerator in 2006. This is a very basic style top freezer model. In 2011, we ran into the first problem with the food section not maintaining a good temperature. The compressor fan had to be replaced. That repair cost $175.00. Less than two years later, its same problem: The freezer seemed to be okay but temps in the food section couldnt get much below 50 degrees. But this time, the Amana was declared dead by our repair technician. He determined that half the coils in the refrigeration assembly were not working - at all. Basically, the only way to fix it would be to replace the entire refrigeration coil assembly - something that cant practically be done once this model leaves the factory. In other words, it isnt even repairable. When you add up the initial price paid, plus the cost of one repair, this POS appliance cost us $200.00+ per year of use. Needless to say, the replacement refrigerator we purchased was not manufactured by Amana.

This refrigerator has been a good choice for us. We love the freezer being on the bottom. So much room on the top and easy to get anything out of the freezer. It has the one door, not the split two.

This is our second Amana microwave. We have owned it for 20 plus years had it for 20 years & works great. Would recommend it and buy another anytime. Thats enough for me, I give it all fives or tens, terrific!

I bought an Amana frontloader (Model #NFW7200TW) 4 years ago at Home Depot. Machine stopped draining and started showing error code (nd = not draining). I called a repairman, and he diagnosed the problem as a bad relay for the pump. He said because the relay was encased in resin on the back of the control panel, I would have to buy a new panel. Later, when he called me to give the part number, he said that the part was on a nationwide backorder and would be $400.00 when it became available on 10/15. I did some checking online and found that the part W10273828 is in fact on back order and no one has one. It seems that this means that this part is a definite weak link, and this model should be recalled. On this site, there are several posts with the same problem.

It had problems to begin with ie: pushing the start button had to push 13 times. They kept fixing it, finally changing the computer part. Had 5 service calls. Also kept stopping mid-wash cycle. BOTTOM LINE: DONT GET THIS DISHWASHER!!

Im generally pleased with my Amana products. However, Ive had an Amana refrigerator for a number of years and the crossbar which supports the vegetable crispers is constantly breaking. Ive recently replaced it for the fourth or fifth time, at a cost of approximately $70. a clip. It just broke again six months since I last replaced it! Im wondering if anyone else has experienced similar issues with their Amana refrigerators. Leonard **.

The energy efficiency is excellent. I get a weekly report on my energy usage, and it has already dropped significantly with this new AC unit.

The fridge has a bottom freezer, 25 cu. ft. of capacity and fits in the opening. We have owned it for 14 year. The one we had before was an Amana 21 cu. ft. which we owned for 18 years but we had to leave at our other house. Neither one has ever had any problems.

When we had purchased our house almost 2 years ago there was a fairly new and barely used Amana range. I use it all the time and never had any issues at all, also like the idea that it is self cleaning even though I hadn't used that feature as of yet but plan on it very soon.

I had my washer for barely over 2 years before it started to unbalance. Now less than 2.5 yes after purchase I have to replace it. According to the Amana repair representative for my area I needed a new balance ring and new suspension. He said the balance ring would cost over 200 dollars, but my research show the average cost being 40 dollars. However, with the price of labor the total repairs would be a minimum of 170 dollars on a machine that only cost 300. I realize this was a bargain appliance but we never overloaded it and it should have lasted longer than 2.5 years. The short life expectancy of modern appliances is ludicrous. I recommend avoiding this brand or buying the extended warranty. I just hope the dryer lasts.

I called in to purchase 2 grease filters and a charcoal filter with a light bulb for my confection oven and they no longer support their products. I have model ACo1180AB which is ten years old this year. When they discontinue their items after 12 months they no longer have to support the items they have sold in the past. As a consumer this is unacceptable. Do not use your hard earned money to support this type of company. This is the same as if you purchased a brand new car and your front head lights are no longer working and you call in to request parts for your car so you can drive it on the road but find they no longer have those headlights so you can not use it any longer. The unit works but you can not use it because they do not support their product because they discontinued the manufacture of those items..

I purchased Amana fridge (model AFD2535DEQ) on 12-4-2008. Excellent looks, cooling, and energy conservation. Loved the bottom freezer. On December 2011, the fridge’s cooling lost efficiency. The repair tech says top compressor is not working. The cost to repair is half the cost of the fridge. To date the top fridge is keeping at 39 degrees while set on coldest setting. Freezer works fine. For the forty years of my marriage I have purchased and used Maytag and Amana products. Never again! A refrigerator that costs over a thousand dollars and lasts only three years is not a good investment. As a side note, my daughter had the same problem with her Amana at only five years old. She replaced with Kenmore.

My husband and I bought a brand new Amana front load washer in May of 2009. Last week, March 5, 2011, it broke. It began buzzing. When I went to check it, the washer has an “ND” code and it would not open. The first girl I spoke with was Samantha. She told me that she couldnt find that code in her computer (on the net is says it means no drain, most likely true), but she told me how to get the washer to unlocked. Eventually, it did work. My washer still had dirty water and soap in it. I handled the soapy mess and later washed my clothing at my in-law’s house. When I called back to talk to them about why my washer wouldnt work and what they could do to help me, I was told nothing. I spoke to a manager and was told the same thing. The only thing they were willing to do was give me a warranty plus one. Meaning, that I get this repair fixed and one-year warranty on the piece of junk in my basement. My washer wont be 3 till May. There is no reason for it to be broken. I also did my own research and many people have complained about the same problem. I feel that this washer should be recalled or at least the company should fix it at no cost to the consumer. This seems to be an on-going problem with this model. We bought thinking this we were buying from a good company. Now, Im stuck with a scrap pile till I get the repair guy to come out, thanks to a warranty that I have to pay for out of pocket.

The Amana washer and dryer came with the apt we rented. The apt had been renovated with new cabinets and appliances. Only the washer and dryer are Amana. Both the washer and dryer (side by side) are full size. The washer takes 1 hour and 30 minutes to wash a normal size load. The dryer takes 2 hours to dry a normal size load. The maintainence people told me Amana machines are very slow and there is nothing they can do. My electric bill is almost $300 a month. I have had many washers and dryers over the years. Never have I experienced this. A normal size load should not take more than an hour. NEVER buy either the Amana washer or dryer. I am actually considering buying my own washer and dryer. Even though having these are part of my rent. I even tried washing a very small load and it still took over an hour to wash and an over an hour to dry in these awful appliances. BEWARE!!!

Brand new oven/range had one burner that didnt work. Called for a service call that was supposed to be sent out today and got a call an hour before they were supposed to arrive saying there was an error in the way the zip code was put in and that they dont actually service the area where Im located. Now Im trying to reschedule yet another service call.

This stove is really easy to use and clean. It is not like the old style where you have to lift the top to clean underneath. The oven is very easy to clean also. The burners are easy lighting and also the oven is too.

This has to be the worst washer I ever bought. There is no way you can stop a cycle. When you do all the water pumps out. The washing is awful too. If anyone is considering buying an Amana washer DONT! I wish I would of bought a Kenmore. My last Kenmore lasted 16 years. I will be contacting the company to see it they will take it back. Ive only had it for 2 weeks and already my blood pressure is up.

I’ve had this dishwasher for over 8 years now and it’s very noisy. Also the interior is getting discoloured. It takes long for a normal cycle to come to a finish. Overall it does the job, but don’t run if youre trying to sleep.

I get the best price i love my dryer... This is my first time i buy in this store i love it.

Right after the manufacturer’s warranty of exactly 2 years expired, our Amana Refrigerator broke before the end of the following year. Oh, did I mention we bought it brand new from the showroom floor at Home Depot in Hilo, Hawaii? Now it runs all the time on the freezer side and the refrigerator side does not get cold at all. Ice forms in the rectangle box that is located inside the refrigerator section and no cold air from the “run always” freezer-side comes into the refrigerator. That poor design is how it is supposed to keep your refrigerated food cold. Poor design. What isnt, these days? So here we are, spent $800 for this thing and it has lasted 2 years. Now I have to spend $300 to get it fixed. Meanwhile, until we can just come up with an extra $300 to do that, we have to rent a refrigerator - another $68 a month. Now, isnt this fun? On top of that, it was evidently not working properly for about 2 months until one day I began vomiting from bad food. Not fun either. So what is a consumer to do? We are at the mercy of cheaply made and poorly designed shoddy craftsmanship and materials made by companies that just dont give a you know what anymore. They only want to make more profits out of greed and screw the consumer. They know you need these products so they can literally get away with doing whatever they want. I wonder if any really great person is going to once again build the real McCoy of Wash Machines and Refrigerators that are built to last and do! It can be done, it is just not being done and no one seems to care. Have we become so apathetic to accept this in our lives that we are the sheep they speak of? There are no choices. Oh, you think because something is stainless steel and looks pretty and shiny it is good quality? Stainless steel is only on the outside! Underneath, it still rusts! We live by the ocean in Hawaii where things are not hermetically sealed like on the mainland where houses are all closed up and furnaces run all day and night. And the Stainless steel here still rusts and they tell you right away that rust is not included in any warranty! Oh, let’s see who is Amana made by? Whirlpool I think and I am not surprised.Remember in the old days when all the washers at laundry mats were Whirlpools and they worked? Well, dont buy one these days. See my post on the one we just got! For people who say, Well, just buy the warranties they sell when you buy the item.” Yeah, and so you really are spending an additional $300 for the product, which will then last 3 more years from the day you bought it. Who is getting screwed here? - The customer either way. Remember when you bought an appliance and had it the whole time you lived in your house? Remember the Maytag repairman? And did you know your icemaker is not included in your warranty? Nope, you just have to pay for that - an additional $300-$400. Is everyone just going to roll over and accept buying a major appliance for $800 and having it last 2 years?

My washer has given me multiple problems within the first year! It always gets stuck on rinse, which raises my water bill. I have four children and one week before school, my washer stopped working. The technician was supposed to come between one to five. I got home and one of my neighbor said the tech was here at 12:00. He didnt even come back. They were supposed to then come the next day - no show, no call! They have given me nothing but rudeness. Do not buy from this company.

Our three year old Amana bottom freezer fridge did not cool the upper fridge. After checking coils, etc. called a repairman who took about 5 minutes to diagnose the problem: control board failure. $200+ (Canadian) for the part, $135 service call, plus tax. Just under $400. Ive suggested to Amana/Whirlpool that they consider building a better product. Repair guy sees it often. He carries the boards in his van. He did say that Whirlpool brands are getting worse, but couldnt say who was getting better. Sad and annoying and just bad business by a company that could do better, but probably wont.

After just six years, the Amana refrigerator metal shelf supports have totally rusted. When I contacted Amana, they said that they would not cover it under warranty. It will cost over $160 to get new ones. This is not a quality product and Amana is certainly not a company that stands behind its products. Compared to the issues I see other people are having, I guess I am lucky. No more Amana refrigerators in my future. (The attached photo is upside but youll get the idea.)

We have owned an Amana Range AER5830VAX0 for two years. From cooking and appearance the appliance is just fine. The problem we have been dealing with is the Plastic flange at the ends of the oven range handle. The piece has cracked and chipped post warranty and it cost over $60 to replace. You need to replace the entire handle. That was this past spring. Here it is mid September and the new piece it has is now breaking apart once again.

Bought a Baking element for my stove. Over a month to receive. Call a service tech to install to find out that I did not need to replace it on my stove. I called Amana customer service to find out how to return the brand new part. I was told to send back in same box with a return authorization that would be emailed to me. I went to the post office and mailed per the instructions given to me but instead of it costing me the same $7.95 that Amana paid to ship to me, I was charged $29.15!!!! My entire refund is only $51.63 so half of my refund is being absorbed in returning because Amana will not provide a return label!!In the end my refund will equal half of the $47.00 price of the part alone???? When I called the parts department customer service they smugly advised, Well you have to return in our box but you could have shopped around for the best shipping rate???? This is a scam and why Amana/Whirlpool is going down in flames! Cheap shots like this to innocent customers who have been loyal to their brand for years. When you ask for a manager the customer service people lie to you and tell you they are the manager and no one else is there but them??? Does not sound like a manager????

I purchased an Amana refrigerator over a year ago. About 10 months into the purchase it stopped refrigerating. Customer service told me to input it for 24 hrs and it started working again. One month after the year warranty expired it broke again. Now the tech is coming out the second time and $450 loss of groceries later it is still **. I will never buy this brand again and will probably have to get a new refrigerator by the end of this year. Please do not buy. It is not worth the headache and customer service says, Were sorry but will not replace.I purchased an Amana refrigerator over a year ago about 10 months into the purchase it stoped refrigerating. Customer service told me to input it for 24 hrs and it started working again.one month after the year warranty expired it broke again now the tech is comming out the second time and $450 loss of groceries latter it is still shit...I will never buy this brand again and will probobly have to get a new refrigerator by the end of this year...please do not buy it is not worth the headache and customer service sais were sorry but will not replace...

On February 21, 2018, I bought an Amana electric range from Brandsmart in Miami. In April 2018, the oven light went out. A technician came and replaced the bulb. In July the oven light went out again. Again the technician came and replaced the bulb. In September the same thing happened. The technician came out and replaced a part. It worked from September 2018 until March 2019. On March 25, 2019, the oven light came on by itself and stays on. I turned off the circuit breaker to the range. I turned it back on and the oven light started flickering on and off. Then it came on again and has not gone off, even though the door is closed.I have reported the matter repeatedly to both Brandsmart and Amana. Because I did not buy extended warranty; they both want me to pay an upfront fee of $69.99 to have the technician come to my home; to fix the same problem that he did not resolve 3 times prior. Plus another $69.99 to purchase parts. This is not a new problem - its been ongoing for over a year and they cannot resolve it. I am reporting them to the Consumer Affairs department to get a refund of my $549.00.

In the summer of 2018 we bought an Amana gas dryer. For 2 years it worked great then suddenly no heat. On 11/3/20 I researched the parts we would need to fix this issue. We found, through research, that we would need either a new solenoid or a new thermal fuse and new thermostat. We decided to replace all 3 rather than choose wrongly and have to wait for the correct part.On 11/3 I contacted Amana support via the email provided on their website because their website did not list our particular model of dryer in order to determine part #s. On 11/11 they responded asking for my address, phone number, serial #, date of purchase, etc. On that same day I responded and said, No just give me the parts #s so we can move on with our lives. Finally on 11/21, they responded with a link to parts #s. The problem was we already replaced the dryer. We understand fully that Covid is causing delays everywhere in responses to emails but 18 DAYS??? This was utterly ridiculous. We will not be buying any further Amana products to ensure we will not have to deal with this customer service department again.

We purchased an Amana washer on 6/22/13 and on 9/28/13 it quit working. We called the store where we purchased it and they told us that if we hadnt sent in the warranty, Amana would not stand behind it. This is our third washer in 5 years. Dont they make washers that last at least 5 years?

We bought an Amana oven from Home Depot in July 2010. We did not purchase the extended warranty package. You would think when you buy an appliance that you would get, at least, five plus years out of it. Well, in September 2011, our oven stopped working. We had the gas company come to check out the gas that we smelled. He said that the fire ignition is no good. So, we are two months past the warranty and this oven needs to be repaired. Needless to say, we are not happy and the gas representative said that he would never get an Amana oven.The consequences are that we have to pay someone to fix this and it will probably cost about $250. Does Amana make these to break down on purpose after the warranty period ends? Seems like an incredible coincidence to me. We may just get a new oven at this point and it will not be an Amana. When you purchase an item like this, you should have the confidence that it will give you a decent amount of time and 14 months is not acceptable.

Bought a French door freezer on the bottom Amana fridge three years ago. Today, there is a repairman here costing me $300 to repair a faulty computer unit. It wont defrost so it froze the line where the cold air goes from the freezer to the fridge. The freezer is all ice crystals, the fridge is warm. All our food and frozen food is garbage. Weve only had it for three years. Our last GE fridge lasted for 30 years without a repair.

Was purchasing my first washer & dryer and, quite frankly, looking for best value I could find. Bought Amana washer and dryer and while I dont do tons of laundry, they have both been great. Especially like that the washer has sensing to determine optimal water level. Only thing Im not crazy about, and this is nit-picking, there is no buzzer to indicate that a load is done.

About a year ago, I purchased an Amana oven, microwave, and dishwasher. Granted, all three were on the economy end of the model spectrum. I have issues with all three. The oven door on after only 4 months started to bind opening and closing. Also, the plastic trim around the oven handle also is cracked and continues to get worse. I called Amana thinking I could get it repaired within the 1 yr. warranty. I was told that the oven door repair is not covered because it does not affect the functionality of the appliance. Really? I think the door has quite a bit to do with the functionality of an oven. Regarding the microwave, the door, also cracking off the plastic trim around the window part of the door. Thirdly, the dishwasher upper rack keeps falling off the track because end bracket on the left side often comes unsnapped. These design (or should I say misdesigned) elements of Amana products should not be occurring. Especially after only a few months of use. Oh, by the way, after my 1 yr. warranty expired a couple months ago, I received a card offering to extend my warranty. You have to be kidding! I have sold my home and I will not have to be living with these inferior Amana appliances for long. I will never purchase an Amana appliance ever again. I used to think made in America meant something.

Front left burner is not working properly. Only outside rings of coil are heating up. Took forever to boil but never came to a rolling boil. My pasta was a big pile of mush. Worst stove I have ever owned!

I purchased an Amana stainless steel refrigerator with freezer drawer on bottom in December 2010 for $1,200. Just five months past, the 12-month warranty freezer defroster stopped functioning and water would pour out from freezer all over kitchen floor. Repair cost $250 to install a heater rod that the repair company (REO Appliance in Norwalk, CT, where we purchased the product) told us used to be installed in the units by Amana at the factory but chose to stop using them to save money. The heater rod cost $20. The rest of the cost was for the service call and labor. Amana refused to refund our money. The unit is expensive and obviously faulty from the way it is manufactured, but Amana refuses to make good on it. They apparently believe once you are past the 12-month warranty, you are on your own. We will never buy Amana again. The stuff is junk.

I have been told that my fridge is not part of the recall but it has the same problems that the recalled unit have and the beginning numbers and ending numbers that they speak of on the recall site match up. They are unwilling to help me with my problem, Model# ARS266ZBW.

I had no idea that the Amana side-by-side 25 cf fridge I bought in 1993 would last this long. Its now 20 yrs old and still going strong. The only problems I had were with the ice maker, which I had repaired a couple of times years ago. But when I moved the fridge to do floor work and replaced it, I opted not to connect the ice maker back up. All ice makers break down a lot, it seems. So I use the ice bin for food storage, and I use old fashioned ice trays with a specially-shaped bucket for ice. The temp control on my fridge seems to be just fine, after all these years. I do vacuum the front grill at the bottom occasionally and underneath to the extent I can. But Im looking for a new fridge because I think this one will probably go soon, and I dont want to have to buy a new one in an emergency situation. I dont know if Amanas are still made the same way, or if the quality has gone down, or even if I just lucked out with my fridge. But the layout of the fridge is awesome, the special compartment to keep milk extra cool, the freezer space, the quietness (w/o the ice maker its been pretty quiet, but the ice maker was pretty loud). If I could find an exact replica of the one I have, Id buy it in a heartbeat.

New Amana fridge in June of 08: The ice-maker broke in November and was fixed under warranty. 6 months later (still in warranty), it stops working, but only occasionally. Stupid me should have gotten it fixed again, but it wasnt that bad. When it broke for good, the flimsy 1-year warranty (really, people?) had just ended, though it was less than a year since the first problem. I called Amana - they refused to help. I decided this was just wrong, and called to complain. After 35 minutes on hold, I got an agent who was so rude I decided to complain about her. The problem was, she refused to even give her name! I submitted this entire story on the web-based customer service portal. Weeks went by and I received no response, except I did get a solicitation in the mail to buy an extended warranty! So, my miserable customer experience is viewed by Amana as a marketing opportunity! I have read many others say the same thing. It’s shocking how American customer service values have eroded. Finally, I got their social media person over Twitter. He looked into it and refused to help. I could tell it was because he has no power to deviate from their script. Amana has it baked into their corporate culture to treat customer misery as an opportunity to make money.

Washer and dryer were in the house when I purchased the house and they were new. But I have 2 issues with the washer. It does not have a liquid fabric softener dispenser and the bleach dispenser has spotted some of my dark clothing. The washer washes small to extra large loads also delicate. But it appears not to empty fully so I no longer use it. On the other hand, the dryer works well and has many selections for air to time setting to auto dry.

I’ve been using my Amana washing machine for 8 years now; always works and washes my clothes clean every time! :-). My Amana washing machine is of the most simple of model’s made; but its always worked just perfect for my family of three people.

Refrigerator has unique closed seal feature. When door is closed, vacuum seal is created by small pump. Feature keeps door sealed more tightly, but sometimes difficult to open. Model has only one shelf, two shelves would be more versatile.

Great refrigerator, we have not had one problem in the eight years that we have owned our Amana side by side. The exterior has held up great especially with a move from Oklahoma back to Texas. I would definitely buy another Amana.

Durable. Reliable. Gas with ignition burners. Purchased 1997 and still working. Has oven cleaning function which makes for easy cleaning. Amana is reasonable priced lower than many other ranges.

Purchased an Amana washer nine years ago, and the washer is only used once a week. And you would think it would last longer. Were talking about two loads a week. It will cost $300 to repair. What has happened to the craftsmanship of some of our appliances? And I have noted that if I had a family, it would have malfunctioned sooner, but if its only me, it would take longer. All of the complaints that I discovered so far are mostly about the seal and the leaking water from the bottom. So I spent $75 to have a repairman tell me it would cost $300. How can Amana continue to manufacture these washers without having a recall? The model number is NAV2330AWW, serial number NO1004341EG. I have seen this model mentioned in several complaints. I will never buy another Amana brand item. It is not fair when a company has existed forever and continues to manufacture poor quality products. Who can you trust, who stands behind their name saying we are the best, who knowingly manufactures and sells a product with a short service life? That is Amana. It is all about the profit and not about a positive reputation. It is my fault for not Googling about Amanas complaints regarding their washers. It would have saved me at least $75 for the diagnostic repair fee.

I love the bottom freezer that is huge! The door also has various compartments of different sizes that stores a lot of easy to find foods. I needed a small space, but even though it is not a wide size, it holds a lot of food.

This stove is the worst!!!! Oven doesnt stay hot, cant bake using both oven racks because one rack will not bake at all, top surface scratches easily when trying to move a pot, no top light, melt element burns the food, drawer keeps coming off track. Space between top and back, space between top and oven door. I would never recommend this stove, its not two years old but Ive disliked it from the get-go.

I bought a new range for my daughter. We received the order, the range was working fine for about 2 days. All of a sudden the only thing that worked was when you turned the knob to high the display showed (as that had stop working as well). The element and the oven would not work and the display shut off if you moved the knob off of the High position.I called Amana and they were closed, I called Best Buy where I bought it and they sent out a replacement. Problem 1 - the replacement took 4 days due to a pandemic going on in our country, so we were not able to cook anything for 4 days! Problem 2 - the day we received the replacement, as soon as we plugged it in, it was doing the exact same thing as the last troubled machine! I call Amana, the COMPUTER guy walked through troubleshooting steps that I had already done, and then says I will send a tech out to you. Problem 3 - Said tech cannot come for 3 days! Problem 4 - my daughter and I live in 2 different states so what did Amana do? Send the tech to my house! Problem 5 - I call Amana, they apologize but tell me there are NO techs in my area to come out not even at a later date because of the pandemic.... SO WHAT exactly do they do to fix this.... Problem 6 - NOTHING besides apologize!I found out for this model there are several defects! I called Best Buy to get a replacement but DIFFERENT brand and am told by the rep I spoke to she has gotten nothing but calls about this exact model and it has defects! Long Story short... In a middle of a crisis... do not ever go with AMANA! You will be left to die of starvation as you cannot cook a single thing (we do not do microwave things, nor do we have room now in the freezer for said items as it is filled with meat to COOK)!

Bought a house with an Amana central a/c system. Was under warranty. When the system failed the technician called into Amana to have repair covered under the existing warranty. Amana refused to honor the warranty because the owner that purchased the system had sold the house to me. I paid over $1,000 to have the unit serviced with freon and have a leak detection done. With the repairs that need to be done, the technician wanted another $1600. I am on a $1600 a month disability income and have already put the $1000 to find what was wrong on my credit card because I dont have the funds. I told the technician I cannot afford to fix the unit. Note to Amana company. You may have saved your stockholders $1600, but the damage in bad faith complaints will be much more costly. Terrible business practice and non-existent customer service.

I purchased a brand new washer and dryer set, just over a year the washer quit working. I called Amana and they covered it under warranty, 2 weeks later it quit again doing the exact same thing it was doing before, and now they wont cover it again because Im out of warranty time coverage. So Im stuck with a broken washer thats just over a year old. ***BUYER BEWARE AND STAY AWAY FROM AMANA***

We purchased a NEW Amana Electric range model #AER6303MFS2 11 MONTHS AGO. Heat escaping from the stove seems to be excessive when cooking. Kitchen gets uncomfortable hot. Had Amana technician check (8/24/2020) and during the heat cycle (with stove set at 350 F) stove registered (with techs instruments) a low of 328F and a high of 382F....a 54 degree swing??? Tech indicated this was normal range. This seems excessive on both ends. Spoke to Home Depot and their appliance salespeople could not confirm or deny this 54 degree range as being normal! Contacted Amana thru survey channel and have not received any response. Looking at replacing stove with another brand that has better heat control.

Installed Amana in new home in 2013 and have had to replace air handler twice, so I am on my third in six years. Warranty fortunately covered leak in coil twice, but the labor has cost me thousands of dollars. Since the handler is obviously a defect by Amana- I wrote a nice letter asking for some relief on the labor explaining the situation. Never heard back and obviously they dont care-even if they told me no. I rarely write reviews, theyre lucky to get one star. Would look seriously at another company.

I purchased an electrical oven from Buddys Appliances - something went wrong and they replaced it with the Amana Electric Oven. I had troubles with it the entire time Ive had it, and noticed whenever I put it on self clean it did a horrible burning smell and would smoke out the house - something awful. So after cooking dinner I put it on self clean and it did the usual, I didnt think much of it till I noticed the inside of my oven was in flames. Lucky my son-in-law and his friend pulled it out of the house, I couldnt put it out myself being that it went on to self lock. It was so hot the boys burned themselves pretty bad by trying to get it out of the house. Im waiting to hear back from both companies Amana and the store I purchased it from, this happened on 30 minutes ago, I just thought this could help others.

I bought a Amana electric stove 4 years ago. Im extremely picky with my stuff so I just now decided to clean the oven. I ran the self cleaning mode on the stove twice even and the oven looks terrible. Honestly it looks worse than it did before I cleaned it. The bottom of the stove looks like its a real old stove. So disappointing, never again will I buy from this brand!

Unfortunately, I purchased an Amana side by side with ice and water on the outside. Its a really terrible machine on so many levels.. and if I had a do over, Id have taken a hard pass. The good- It does keep things cold (basic requirement), the bad- Sounds like a B52, cheap shelving with no slide out features, lower bins with no rollers, only plastic on plastic. The water on the outside is not chilled. VERY basic front controls. No temp controls/thermometer on the outside. Awkward filter replacement location.

AER6303MFS - My hope in ordering this range was to receive a reasonably-priced, decent quality product that would serve me well over the next several years. Granted, I was aware that this was by no means a top-of-the-line appliance, but upon researching it I found that it had good reviews overall and felt confident about purchasing it. Fast forward to last week, when my range was delivered on a Monday. Everything appeared to be working well upon arrival when I inspected it, and I was excited to have a nice-looking, well functioning appliance for my kitchen.On Friday evening, I decided to use my new oven for some baking. When I pulled the handle to open the door, the whole thing just fell into pieces. Little pieces of plastic and a strip of trim scattered on the floor. The door handle itself was hanging by a thread, and the glass panel front of the door was loose and I was afraid that it was also going to fall off. Needless to say, I did not do any baking that day. The following Monday, I called the Amana customer service line (they are not open on weekends) to report that my product was defective.After talking with them, and the appliance customer service line for the retailer where I bought the product, and being transferred to several different representatives over the course of 1.5 hours, the bottom line was that I was stuck with my defective range unless I wanted to pony up the cash for a brand new one. Amana is willing to repair the defects, which of course I am skeptical about because who knows what else is broken in that hunk of junk? Oh well, I guess Im just the sucker in this situation. I would not recommend this product or any other Whirlpool product (that includes Amana and Maytag) as they are clearly not willing to stand behind the quality of their products (or lack thereof).

I purchased an Amana washer model NFW7200TW in 02/2010. I had to have a repair technician come out on November of the same year - the water was not draining and the pump was not working. Now, it’s the same issue. Of course, Amana offered to sell me an extended one-year warranty for $300.00 (a little less than 1/2 the cost of the machine) since my warranty was for one year, even though it was the same issue. Ive also read where others have had the same issue. I will not deal with this company again.

We bought an Amana Top Loading Washer (NTW4605EW0) on July 22, 2016 to replace a front load Whirlpool Washer that had its control module go up. Big mistake! 9 months and 2 days later... what do you know same issue that we were having with the Whirlpool! The washer would not drain. Turned it off and unplugged it. Now it wont power back on and drain. I had to hand drain the washer as far as I could get it and pull all my soaking wet clothes out to finish hand washing them! I am beyond frustrated with all Whirlpool Corporations various holdings (Amana, Maytag, Whirlpool, and many more) washers. Never again will I buy any washer made by a single company owned by Whirlpool!

Our Amana/Whirlpool electric dryer failed a month before the warranty expired. It was repaired under warranty. Two years later, the heating element failed. I can fix this myself. I just ordered the part that will cost $136. We are a family of three and we dry clothes outside on a clothesline in the summer, so we didnt wear out this appliance.

Two Amana heat pumps here; one has had ongoing problems. When the dealer ordered a replacement part (circuit board), the wrong version was shipped from the warehouse. Trying to get this problem solved ASAP, I contacted Amana via their FB page and asked them to expedite the shipment of the new board. They told me that they dont provide CS for this product, that I should contact the actual manufacturer, Goodman. I was already aware the Goodman was the manufacturer, but have never before heard of a company selling a product under their logo that does not provide at least front-line customer support for it. What possible meaning can the Amana brand have in this case, and why on earth would I ever buy another product from them?

We have had our Amana Furnace and air conditioning for about a month. We have not needed the furnace so far, but the air conditioning has been beyond expectations. Coupled with the Ecobee thermostat, the system is much quieter than any HVAC system that we have ever had. The thermostat runs the fan every 15 minutes and the whole house comfortable.

This is a perfect item nothing but great results and service from Best Buy team during this time and crisis crap. Thanks again

I was the lucky one chosen by a bad quality control department to miss the 30-day requirement for defects. They call it a cosmetic issue. My new side-by-side stainless steel refrigerator (matching the range) has a clearly unaligned door, unaligned according to manufacturer specifications. From the top view it looks like the seals are off... One is wider in spots. However they are stating to me that it is a cosmetic issue beyond the 30-day window. And I DO HAVE PHOTOS. For AMANA to not consider this issue for what it is has been unbelievable to me. They wont replace the door... Nothing. Am I mad? I no longer consider them to be a respectable company. They would rather I have it as it is with bad quality control, using a 30-day extreme rule. So I lose.

In September of 2009, I purchased an Amana refrigerator, model # AFD2535DEB Serial # KY287062. In September of 2011, the crisper draw center rail broke. The draws were not overloaded. We are a two-person adult home with perhaps a daily draw usage. I replaced it with the appropriate part on September 11, 2011. On November 5, 2011, the replacement rail broke in less than two months. The draws were not overloaded. I purchased my first replacement from Appliance Parts Pros. The current one was ordered from a link directly from the Amana web page. On 3/3/12, it has broken again. Each time, this has to be replaced, it cost $25. According to other reports, Amana is not covering the replacement. Are we to believe we must spend $100 a year for the life of the fridge?

The Amana is good sized, refrigerator on top, freezer on bottom. Shelves have good sizing, everything fits well. It is easy to clean. It is not overly loaded, so it runs pretty well. The compartments are comfortably sized and the drawers are easy to take out to clean.

I have had several gas stoves, ovens and this one seems to work perfect for me it doesnt have a bunch of bells and whistles its a plain Jane and I love it. If youre wanting something to cook with that evenly Cooks this is what you would want to buy Amanda is a good Appliance Ive had whirlpools, Frigidaire, GE, LG, Samsung but this is really good for just plain cooking.

I have a Whirlpool GS395LEHS range/oven that is 14 years old. It was only used regularly for about 5 of those years, then as an extra oven for holidays. A code appeared recently that meant the membrane is bad. Cant use any oven function now. Tried to get a replacement, but Whirlpool doesnt make them anymore. So my range is now junk. Looked online at Amana ranges and found many negative reports about them. Looked a little more and discovered that Amana and Whirlpool are one in the same. I will not purchase either of them as a replacement. Im not mad that the membrane went out after 14 years, I am mad as all get out that I cant purchase the $32 part to fix it. I hope Whirlpool/Amana execs get it through their thick skulls that consumers want products that can be repaired. If they want to put their noses up in the air and continue as they are, they can watch GEs sales go up. GE does carry parts.

French doors are great. The cover over the meat keeper broke and can’t be repaired or replaced. Freezer is nice, but I struggle to find anything in it, however the two sliding drawers are nice. Great ice maker, keeps up easily.

The touchpad membrane control has failed several times in the 10 years that I have owned an expensive Amana range. Amana replaced the part at the first failure but I had to pay thereafter. Each repair costs $100.00 for parts--relatively inexpensive because I do the repair myself. This failure should not happen. Amana is no longer the quality manufacturer that it once had been. I will not purchase any Amana appliances in the future.

Performs satisfactorily. Outdoor unit is bit louder than expected. We built our house in 1990 in Central V. Passive solar with 6" framing and 24" of insulation in the attic, At 11 degrees F. the Auxiliary Heat never came on over the course of 4 hours.

Really like my new Amana High-Efficiency Modulating Variable Speed Gas Furnace (97% efficient). With fan in "on" position, it quietly circulates the air from the basement and throughout the house. I noticed the air conditioner does not kick in as often and the temperature is more consistent. No comparison to the old mid-efficiency furnace that was replaced, Amana is much better made and will reduce our Natural Gas costs.