Don’t buy LG appliances. The front of my LG range. The paint is chipping off the stainless steel. LG says this is not a manufacturer defect. After owing this for 6 months this is definitely a manufacturer issue. Don’t waste your money on LG or their very poor service. They expect me to pay $230 to replace the top.

I have an LG side-by-side refrigerator. Keeps freezing up. Ive had service work on it. I have changed the parts out on it, put new parts in it and it continues to freeze up. I have called the service people about it. No one wants to seem to help me and I too have had a bad experience with LG and I would not recommend to buy LG products to anyone especially that home products as far as the stove refrigerator or the dishwasher. Im hoping that I can get this resolved or are thinking of getting people together to file a lawsuit.

About five years ago, I purchased a new LG with a freezer on the bottom and two refrigerator doors on top of the freezer. The ice maker is located in the upper left door (as you face the unit) in the refrigerator. So far, the ice maker has been replaced 5 times, and has never worked correctly. It will not provide sufficient ice output for a family of four. If guests are expected, I must buy ice at the store to supplement the output of the ice maker. The ice maker contained in this refrigerator is a poorly designed and constructed worthless piece of junk.

Have had repairs over years and now its done. It stopped cooling - freezer then fridge. We had to buy a new one. Cheaper to buy new than to fix!

Purchased Lg refrigerator in November 2015. March 2018 compressor went out. Lost contents of freezer and refrigerator. Cost of compressor covered but installation and parts needed to replace compressor not covered. Cost me 600$. Average life of refrigerator 14 years, Not LG, Reviews report that there has been a class action suit against LG for this problem.

The first time we had a problem with things in the freezer not staying frozen, the fan in the back of the freezer had to be replaced. Cheap little fan motor for such a big unit. Now we are having the compressor replaced, everything melted in the freezer and the refrigerator section was up to 50 degrees where it should be 33 degrees. The unit is a French Door unit and we purchased it May of 2013. I feel it should have lasted much longer than it did. It seems to me they dont make any thing to last these days, and the price is out of sight.

I bought a LG refrigerator... Less than a year ice maker does not work... Stove start button for oven works when it gets ready (stove almost 2 yrs old)... Just got a dishwasher in December 2013. The le is flashing...From what I have read online it could be a loose wire or the motor...really! I see why they try and push extra coverage... defective before you buy it. I can maybe see one product... but 3... all from the same store (hhgregg). BEWARE!

LG company did not honor any recall for the control panel that was suppose to be under a recall because it was two years old. The LG representatives worked very hard to guarantee that I would not be getting any help either by getting them to repair the oven, send me the part, or provide me with technical support. There are not many parts that can go wrong but expensive if you guess wrong. The recall item was the control panel (board) but there are two in question. One for $60.00 the other for $170.00.

This is a PSA regarding LG dishwasher LDP6797BD. First do not buy any LG products. I purchased this dishwasher in Oct./17 and it has been broken down twice. The repair tech arrived to fix it and the parts shipped were damaged so therefore he could not fix it. So called customer service. Rep Ali started talking the moment I asked that the unit be replaced explaining that the repairs had to be completed. He was finished with his work and explained that to her, she then told him he had to talk to technical department in order to recommend replacement. Our repairman assured me that LG doesnt replace any defective appliances that they will replace every part instead. I will be replacing this piece of junk and will tell everyone on every site I can NOT TO BUY THIS POS from LG Electronics.

It is not my overall first choice and I prefer other brands over it. I have not owned an LG in a long time. It met my initial expectations but I was not overly impressed or surprised but how well it performed, etc. It was very large and made of stainless steel and had wired shelving inside with different compartments for veggies and fruit and an attached freezer on top. I did not like the wired shelving units and the handles on both the top and bottom were easily unattachable which made opening and closing it difficult. I also did not like the color but that is more for aesthetic purposes.

It is a front loader that is energy efficient. It was a reasonable price at the time compared to other washers available. I am not a fan of the upcharge for a color so we ended up with white. I also am not a huge fan of the way the water lines need to be cleaned out. If you dont leave the door wide open, it gets a funky moldy smell. I want it to be within my price range and large enough to do my familys laundry. I prefer name brands with reputations for quality and longevity. Regular repairs would make me flip. The washers are expensive enough as is that I dont need to be spending MORE money to fix it.

Purchased refrigerator in October to be delivered to our home that was still in the build process. hhgregg held fridge for us until Nov.22, when it was delivered. $3600.00 later, I could take the thing and run a truck over it. 2 weeks ago, my husband came and got me from another room to show me the control panel on the fridge... it read..... R & DH. No clue what either meant, got the manual, lo and behold manual is in every language, but not one thing referring to the codes on the control panel. Left with one option - call the 800#.. Now that means speaking with someone in God knows where, who cant stop apologizing long enough for you to say what you need.... She informs me that we (my husband, who is 72 and myself who is 67) need to PULL the from the wall, unplug it and let it sit {like rebooting a computer}. Then plug it back in and it will be fine.... She failed to tell us that we would have to do this on the average of twice a day, every day!Contacted hhgregg. Oh we had 30 days for return, too bad!!!! Called LG, when the foreign person answered, I demanded to speak to a supervisor who spoke and understood ENGLISH, she supplied. She said that there was a company who would come to fix it.... She contacted them. They happened to be the ONLY COMPANY WITHIN A 75 MILE RADIUS THAT WORKS ON LG!!!!! Now, how lucky are we????? NOT.Company called, sent a young kid out to access the fridge. Lo and behold, I needed a part that would actually defrost the fridge. The one in there was not working. He ordered the part. In the middle of all of this, my husband had to have surgery. They called me to schedule the appointment and unfortunately I had to call them to come later in the day, I had to get my husband to the surgeons office for an emergency. Called the other kid repairman and he said he would make me the last visit. We got home around 1PM in the afternoon, called him and he said to me, oh I forgot I had another client and I wont be there today, they dont allow us much for gas money. I was furious.... I said to him, this is your job..... I had an emergency and he said, well you are the reason I didnt make it there today. I could have gone through the phone after him.... He then said I would have to contact the office to reschedule.. He had my part on his truck!!!!!!!!!!!!!! I decided to call LG and let them handle it. The gal said she would find someone who could come out and fix the unit... She didnt bother to say that she would not be in touch until the next week. In the meantime, we are still unplugging and replugging... and get angrier by the minute. I finally called LG to find out what happened. Oh the dept that handles that take 3-5 business days to locate someone. I ask her, suppose I had gone on vacation and this happened, I would have lost all my food. Yes you would and it was your responsibility. LG will not reimburse. I am not proud of my profanity at this point, but it was well deserved. LG had me between a rock and hard place. I called the owner of the company that first came out... {let me add this, the owner of the company called me and apologized for the kid that gave me the attitude and said he was no longer working for them, that is not how he treats his customers}. When I spoke to him, he was gracious and said he would be out on Thursday to fix the fridge. He came, apologizing once again, put the part in the fridge, after showing us the frost that was built up on the back of the bottom freezer. Said to us that if this does not work, then we have more serious problems. NOT EVEN 12 HRS AND IT WAS BACK DOING THE SAME DAMN THING. I am so angry, so frustrated..... Of course it happened on Friday so nothing was open until today.... I have posted this review here, next Consumer Protection agency, LG and then hhgregg... Busy morning for this frustrated and angry consumer!

LG dishwasher LDF55545ST - Have called LG several times but they are absolutely no help at all. The dishwasher is stuck in sleep mode. The tech that came said new control panel. Lost receipt but have cancelled check showing purchase but they will not cover warranty. Also they are sending me extended warranty service plans to buy but wont honor existing warranty. Sorry product and customer service. I will never purchase LG again and do not recommend their products.

My LG microwave is not working and failing every time. The service people accepted that there is some manufacturing defect but not replacing. They have charged more than Rs. 2000 at different visits but still not working.

I purchased my LG French Door freezer model number LFX25976 through Direct Buy during 2011. The bottom freezer abruptly stopped freezing and the refrigerator stopped cooling. However, the fan works. Was initially believing refrigerator had gone into automatic defrost but after two days of none cooling or freezing, my belief now is that the compressor may be the culprit. One year ago, same incident occurred but after several hours, my refrigerator began cooling and freezing again. Contacted LG during that time and was advised that it was common for the refrigerator to automatically defrost and does so without any warning. But this time it has been two days and my refrigerator has yet to begin functioning properly.

I purchased an LG washer and dryer in 2018. Within 6 months the dryer has no heat so I called for a repair. The electrical panel (brains of the dryer) and the thermostat had to be replaced. I called the store to express my disappointment and the saleswoman said, You must have bought a lemon! Clearly doesn’t stand behind the brands they sell! Less than 2 years later my dryer again has no heat! The repairman came today and the exact same parts need to be replaced again! I feel I have a defective machine and LG says they will most likely just repair it. I feel they should replace it. An appliance that only worked for less than 6 months is not what I thought I was buying. I thought I was buying quality! I will never buy an LG again! Including manufacturing, this will now be the third time the same part has been in put in this machine. Clearly defective! I had Whirlpool for over 10 years and never once needed to call for service. Extremely disappointed in LG.

Purchased an LG refrigerator in 2016. Failed in 2018, compressor replaced, with another one of the same compressors that continue to fail. Why not create a better compressor that doesnt fail? They know theres a problem and they sold a lot of refrigerators. Well, here it is 2019 and the compressor failed again. Warn everyone you can the LG Refrigerators are horrible. We purchased our LG Refrigerator at Best Buy and got an extended warranty until May 2021. When we tried to call there Warranty Service, we were disconnected at least 6 times using the menu system. Disconnected twice when we went straight to the Warranty Service Operator. Horrible Service!

3 compressors in 6 years. When I first purchased my LG Refrigerator I was thrilled. It was the largest model on the market at the time and I needed that. I loved the organization inside as well. We purchased in June of 2013. Unfortunately, this is where the story goes bad. In Feb. of 2016 we had to have the compressor replaced. It was under warranty but we still had to pay 558.59 for labor. Not even two years later in Oct. of 2018 we again had to have the compressor replaced. We paid 690.00 for labor. AND one short year later, we were again faced with a repair bill for 790.00 to fix a leak in the cooling system and they were going to give us a new compressor AGAIN.When the repairman came to fix the leak, he discovered that the leak was higher up in the refrigerator cabinet and could not be fixed. I am now faced with having to purchase a NEW refrigerator after just 6 years! WHAT??? The expected life of an LG refrigerator is 10-14 years, mine barely made it to half of that and has had to have the compressor replaced twice. RIDICULOUS!!!! I have been inconvenienced 3 times by this shoddy appliance. We paid over $2,000.00 for this refrigerator and then over 1100.00 in repairs! IF we could have actually repaired it THIS time, I would have paid out 2000.00 in repairs! I have a Kitchen Aid refrigerator in my basement that is 20 years old and still going strong, never had a service call on it! I will NEVER buy another LG product. I also have an LG washer and dryer that have both had to have repairs! Life Good is their motto - not in our case - Life has been complicated and expensive because of products that do not stand up to the life expectancy of their products!

Id owned my firs LG refrigerator since August and it was horrible. It was delivered broken and in the beginning, LG wanted to send technicians out to repair the refrigerator instead of just sending me a replacement. Because I had to keep escalating the situation, the replacement was determined. It took two months for the replacement to arrive. In that aspect, I was not pleased at all. I had to go back the retailer and they had to give me a loaner refrigerator. In terms of the product, I’m a big fan. I am pleased with the replacement as so far, its been working fine and hasn’t given me any problems. I like the overall layout of the refrigerator, but I find the icemaker and the water dispenser very noisy. As soon as I put a cup to it and I wanna get some ice cubes, it starts to crank up the motor and it’s loud.

Bought this brand and paired with washing machine. They have a very poor design that has own default sensor for drying. Dryer lint trap is annoying as the bottom part traps the lints and get stuck instead of going to the mesh. The bottom of the screen is a closed system that traps the lint into the opening. It needs a constant cleaning when noticed the dryer is not drying very well. Mainly this is the most annoying problem and the sensor of dryness of its own. I would not recommend this product. There are better ones out there that does the job properly that might be same amount of money or less.

Ice maker always breaks. Gets hot every time you open. Total garbage. Ice maker bucket broke after months of use. Ice maker door broke. Compressor shorts cycles always. $2800 fridge total waste of money. Stay away. I would leave a 0. Do not buy. Crap times 2800!!!!

This has been the worse purchase. I have had this washing machine for less than a year and every time I use the machine it pills my clothes (making it uncomfortable to wear), pulls at thread (ruined a brand new comforter), and makes holes. Called LG customer service and they sent someone out but they could not find a problem. However, the problem keeps occurring. I called LG back and they are refusing to send anyone and says the machine is fine. If it was fine I would not be losing money in ruined clothes. I will never buy an LG product again if this is how they treat their customers.

LG sent a wonderful service representative to our home and he repaired our refrigerator. Fourth time is the charm? We are hopeful that this will be the last repair that our refrigerator will need.

We have had a LG DLEX3001W Ultra Capacity Dryer and a WM3001HWA Ultra Washer for the past 4 years. Unlike the Wash Machine which is another story the Dryer has been a pretty decent appliance overall. We have although have had one consistent annoying issue that we have been experiencing and it is clothes being wet or very damp after a drying cycle. We did the normal cleaning of the lint filter and what we could visibly clean out of the lint filter cavity. Eventually this method of cleaning was no longer fixing the problem. I will note that we have a very short vent run to the outside which is always checked and is clean. So what we did was remove the lint screen and then took our vacuum cleaner with a small crevice attachment and cleaned out the lower lint cavity. We then reversed our vacuum hose to the blow side and placed the attachment into the lint cavity and wrapped it with a towel to prevent air leakage and then proceeded to blow air into the lint cavity. To our surprise there was quite a bit of lint that was forced through to the outside vent that we could not see in the lint cavity. From what we can figure it appears lint can become stuck along the exit path in the dryer and needs to be forced out. Once we cleaned out the lint cavity to the outside drying returned to normal. Hope this helps and prevents an unnecessary repair call and charges. It would be nice if Lg would add some information on this issue through their website to assist consumers.

My fridge broke down September 27, 2018 and I have been calling LG customer service about every 3 days and keep getting a complete runaround. They bounced me from service provider to service provider promising they would cover the parts and labor. None of their providers in our area were willing to come. Im only one hour from New York City!!! Since they failed to provide a service provider I found my own and after about 20 hours on the phone with LG over several weeks got them to agree to cover the parts and labor for the provider I found. They promised a letter of authorization on 3 different occasions to start the work and it never was sent. I finally lost it on the customer service rep and they said they would consider replacement since I waited so long... only to be informed on my next call that this request was denied. Ive spent at least 30 hours on the phone with their customer support and it is November 27, two months later and absolutely no progress in two months. Im lost and extremely disappointed. Im a pretty patient person and hardly ever write reviews like this but the service I have seen is awful!!! I will never buy an LG again and will warn everyone I know to never buy LG.

Bought an LG washer (Model WT5001CW) 1/2/11 from Home Depot with the in-home extended warranty in effect 1/2/12-1/2/16. The panel under the bleach tray has started to completely erode and even showed signs early on. Received a total run around and was told rust is not covered under the warranty. I tried to explain that it was due to defective materials. This is a known issue by LG and they refuse to take responsibility. Home Depot refers me to Federal Warranty Service Corporation/Assurant for the extended warranty and they refer me to Home Depot. Never again will I purchase anything from LG.

13 month old fridge went out completely. Over 12 month warranty but purchased extended. Still took more than 3 weeks before repairs were completed. Received 130.00 for waste of over 240.00 worth of food. Have bought LG before but will hesitate buying again.

I am not a wealthy woman so when I bought the LG fridge I thought it would last a long time (Only replaced because my 14 yr. old fridge died). It is 2.5 years old and it quit on December 24, 2017 (our Christmas dinner sitting in that fridge was ruined). I called their customer service dept., was hung up on the first call; the girl I spoke with last did the smartphone diagnosis which truly is a joke. Said freezer door was open. It wasnt and hadnt been. All the food inside was lost, so we are now trying to make do with a small cooler to keep a few things. Dont know when or if it will be fixed. Bought at Home Depot and Ill tell you neither LG nor Home Depot is going to do anything. I dont know what Im going to do. I dont have the money to replace all the food lost. Its so very frustrating. Ive heard so many complaints since this happened. Wish there was a group lawsuit; Id join in. If you go on Home Depot site, the new customers just love them. Hope they wont have this happen but Im sure now that most will. Wish I could warn anyone whos going to buy one and I hope this helps.

I purchased an LG Model# LFX33975st Refridgerator from Lowes September 2004. I paid 2748.60 for it and also purchased the Lowes extended warranty. That is a whole different issue. This fridge never cooled like it should from the day I bought it. I would hear weird noises from time to time, several times the freezer would start to thaw out. At first, I thought my wife had too much stuff in it but that wasnt the problem. Then it would start working again. A lot of food would spoil in this fridge. Well, it finally quit cooling altogether and we lost all of the food both in the fridge and freezer. I called Lowes as I had an extended warranty and I also contacted LG. LG sent a new compressor and the wrong filter drier and scheduled the service facility to come out and make the repair. The repairman came out and found a leak in the fridge evaporator. He ordered the new part, he came out to make the repair. Now, this is going on for 3 weeks. 48 Hrs later the freezer is working but the fridge is not. So after doing a little research online, it is clear that LG has major issues with their compressors and other components that they are aware of and there are several class action lawsuits against them. I have all LG appliances in my house as the salesman at the store told me how good the LG products are. I am very sorry I purchased these products and will never buy another appliance from LG or Lowes.

I have been a follower of Consumers Reports for many years. When my 11 yr. old Electrolux started making noises I figured it was time to look for a new refrigerator. I was very happy with the French Dr. Electrolux so I chose to look for similar replacement. I went to Consumer Reports and found that it rated the LG LFXS28S96S/04 as the best French Door available.On 11-2-2021 I purchased one from Costco. I was very happy with most of the features, until it started making ice. Within a few days the door ice maker would not drop any ice. Upon checking I found that the ice in the small door ice maker were clumped together. Reading the instructions I had to break the clumps so the ice would come down the chute. In thirty years I had never encountered such a problem. I have a fifteen year old Maytag still working and prior to that a Sears which never gave me any problems with the ice maker. I cannot understand how Consumer Reports would have given the LG such high reviews that testing an actual use of the unit would have shown the problems with the door ice maker. I saw later that other consumers of the LG refrigerators have experience the same problems I did.

If I were able to give zero stars I would. I purchased a $2500 LG refrigerator 2 years ago and it has also had compressor issues. LG is fully aware of this malfunction yet they are not pulling these off of the market. Their customer service staff is rude as well. I highly recommend you never purchase from this company.

Our LG microwave went out within months. LG refuses to repair or replace (THATS WHAT WARRANTY PROMISES) - only offers ORIGNAL WHOLESALE price paid by our designer, no shipping, NOT WHAT IT WILL COST US TO REPLACE even though we explained multiple times that the price was not what came out of our pocket (because of designer add-on) and not what the model costs now with inflation. We custom cut and trimmed for that microwave. We will be out $100 plus to replace it.

July 16, 2014, we had our new LG stainless steel refrigerator delivered to our home and we were so excited. That excitement was short lived. It had been a few days before I could get to remove the plastic sheeting that was on the front of the doors and when I did start to remove the plastic sheeting I noticed there were small rust spots going down both side of the door. First I thought that stainless steel should not be rusting, and then said to my husband there are more spots all over the sides of the door. I then placed a call to Home Depot Store and informed them of the rust spots and that I wanted them to fix the problem. Home Depot told us to call LG. We placed a call to LG and were informed they DO NOT FIX COSMETIC problems. It was delivered like this.Home Depot had a local Refrigerator repair company come to look at the Rust on the side of my new refrigerator door; even this repairman was baffle as to what could have caused the rust spots. This repairman couldnt remove the spots after spending more than hour in my home. We got the run around for most of the first day and for four weeks following the first phone call. We called Home Depot back and threatened to return this new LG Refrigerator to the front doors of Home Depot and or report this unhappily experience to the local media outlets. We have finally been informed Home Depot will take care of this problem. Its been over two months since we purchased this rust bucket and the rusty refrigerator is still in my kitchen. Moral of the story, DONT PURCHASE LG. We learned the hard way, LG does not stand behind their products and is not customer friendly.

Purchased (4) LG appliances from Lowes. The dishwasher, model LDF7774BD has poorly designed racks... glasses and dishes fall over or roll around when you open and close the unit when adding additional dishes until it is full enough to run. The rack design is the big negative, will not hold as many dishes as our old one. We really did read the owners manual and watched the online videos which are not much help. Called LG customer NO Service and imagine they said they have never heard this complaint before... ha! DONT BUY LG DISHWASHERS EVER!! We will be returning the dishwasher to Lowes.

I had this washer for about a year and half when it completely started rusting out. After 4 years it looked horrible and leaked at best. Dryer was fine and washer motor ok. When I contacted the company to at least get a new top they just blamed me. Apparently they have no idea how I take of things and my dryer is in immaculate condition. I have a new Maytag. Just saying.

My folks had the same refrigerator for 30 years. Ive had this LG only a handful of years and now its junk. Compressor turns on then shuts off after 30 seconds. Paid a guy $60 to tell me its going to cost $1100 to replace the compressor. Forget it. I looked on Craigslist and picked up a free GE fridge from 1991.

I bought a $2300.00 LG refrigerator the end of 08. Less than a year later Im having trouble with it. After 6 service calls to my house from 3 different companies, LG decided to replace the unit. Now, just at 2 years into the replacement and it stopped working. I called LG and received the worst customer service on the phone.The compressor was bad. They gave me 3 numbers to call for someone to check it out. One is not in business, one wont come and the third did not return. The compressor is under warranty but what good is that if no one will work on it? I was left with a fridge with bad food and the only option is to buy another fridge.

We moved into a newly-built home with a brand new LG front load washing machine. With a few weeks, gentle use (there are only 2 of us), we began to notice an extremely foul odor we finally tracked down to the machine. Neither of us ever even attempt to open the door until the full cycle is complete. We found 2 problems - first, a terrible odor inside and around the door of the machine even with repeated attempts to run the machine cleaner product through, and second, a drain hose at the lower front of the machine that ended up having to be drained with every single use and even then, we had the odor. We will never buy any LG product again!!!! When we contacted them, we found no one who would even listen to us.

We purchased this refrigerator when redoing kitchen. Took 4 deliveries to get it. I was laid up with hip surgery so by the time I tried to clean doors nothing worked. No stainless steel product worked. Then I tried putting up magnets. They do not stick. This LG refrig came from Mexico. Company told me to get service co out and see if it is SS. WHAT? Co says it is SS. If it is why dont magnets work and SS Cleaner work? Called service co here and they want nothing to do with this. Never heard of this. Mad in Michigan.

Our LG refrigerator died 2 years after we bought it. It is covered by the warranty but they cannot fix it in time before we move (in a month). They wont replace it or help us out. So unapologetic and cold. There is a class action lawsuit against them. They should recall and replace all of these bad refrigerators. Bad business practices. So disap

Buyer Beware of Linear Compression. We purchased this fridge less than 3 years ago and it stopped working 3 days ago. Hours and hours on the phone with LG, 2 service companies later, 1 1/2 days of missed work, and we know exactly the same thing we did when we first called... the compressor has died. Now theyre fighting with the service company LG sent out to us on who should order the part(s) and are telling us they may have it to fix in another week. WEEK! A quick google search will show you there are multiple class action lawsuits for this type of compression unit. LG has known it will not last. And when it fails, as it will, hundreds of $$ of food in the trash, $$ for takeout for a week, missed time from work to meet technicians that cant help and hours and hours on the phone with LG is what will be in your future.

Bought an LG washer under the Kenmore brand, which worked beautifully until the warranty expired. Now it repeatedly shuts off before rinse cycle and also shuts off on spin cycle. Planned obsolescence. Was the most expensive on the market at the time. Waste of money.

Our electric glass top range/double oven stove is the worst ever! The knobs are SO sensitive and we have accidentally kicked them on numerous times by leaning against the stove when gathering in the kitchen and even by reaching up into the cabinet or microwave that is over the stove and hitting the knobs with our stomach or hips. Thank goodness we have always been home when this has happened and have been able to quickly address the melted cutting boards (2) and scissors that have been on the stove when accidentally turned on. Also, were very lucky that our dog knows better than to jump on the counters when we are not home or else I could see him turning on the stove and burning down our house with himself in it. I have called LG multiple times about this and each time I am assured someone will call me back but still no return call! To make matters worse, SafetyFirst brand makes knob covers to childproof these types of stoves, but LGs knobs are too large for the standard protectors. Its like LG aims to get a good laugh at peoples houses burning down because of their faulty products! We really wish we got a Whirlpool!!!

Aesthetically, this LG French Door refrig is great looking; however, ice maker is quite poor. Ice freezes solid inside and the dispenser is useless. After 2 years the rubber piping on the right-hand side needed to be replaced. The plastic on the tray cracked as well as one of the bins. This despite the fact that we are all adults in the family.

I have had this LG FRENCH DOOR LFX31945ST refrigerator less than a year. It has been noisy since they delivered it but when I brought it up to the tech that had come back to replace the freezer door b/c of discoloration....he made it sound as though the compressors just make more noise in the new ones. So I thought, ok... I will give it some time... Well, as time went on, the noise got louder and louder. I can actually hear it buzzing and whining over my television in the Living Room (so many random noises off and on thru day, I couldnt possibly describe them all). So I call servicing dealer back and tell them still loud and seems to be constantly running. I also discovered while I was researching others complaints that there has been a problem with back wall icing up, so I looked and yes back wall completely iced over.Tech said he hadnt heard of any of these being problems, but Then he heard noise and saw ice. So he ordered new back panel, defrost control and module. When parts came in, he replaced everything. Less than 8 days later, still whining and other noises and now developed a bad smell/very bad smell that when fridge was opened would take over entire kitchen and living room area. By the time tech comes, the smell is not detectable b/c it dissipates over time, only to come back randomly. He denotes no problem found b/c noises werent as loud as they can be when he is here, even though I still think its louder than it s/b. At this point we are very frustrated to spend this kind of money and have so many problems is sickening. Problems continue and I call again, service comes out and back wall icing over again. Tech hears the loud noises (high pitch whine has become a constant, loud sounding fans and an occasional clunky sound) and the SMELL is back. Tech now has witnessed everything. He gets on phone w/ LG and he is told we must have introduced the smell. REALLY! I know we have not but we are advised to try charcoal like for a fish tank filter. I tell the tech that Im concerned b/c warranty is up in June and how do I know if he reorders everything hes replaced once that it wont continue to be a problem later. It had to be an inherent problem and what is LG gonna do about it. I feel they should extend warranty or give me replacement fridge. He did his best to tell LG that they need to do something more... Their solution is its fixable so they reorder everything again (back panel, defrost control and module main). I call customer service to voice my concerns and ask about extending warranty, to ensure this problem actually gets fixed. I am read some script that is obviously told to every customer and the Supervisor I spoke with was not nice. He had a nasty disposition and offered me no resolutions. He just made me angrier. So parts arrived and another tech comes to install the parts. It has been around 9 days and guess what? SMELL is back, noises are worse than they were before this last service call and ice is beginning to build up on the back wall again. So here we go again. I am going to call again, wait again to be notified morning of service call and given a 2-hr window of when they will be here (so I cant plan anything for that day b/c no specific time for service call). Another day wasted, more aggravation and I am fairly confident the problem wont be resolved. Instead I will be advised to purchase an additional warranty coverage since mine expires in June. I am not looking forward to complaining to customer service again b/c, well Ive seen how they treat customers and their philosophy is the customer is always a nuisance and they wont help me at all. So here we go, I will place call and waste another day. Do yourself a favor and dont buy this product, no matter how much you love the lighting, the door in door feature and the versatility of the shelves inside... Trust me - not worth the headache. Oh and not real stainless steel.

Woke up to a non-functioning fridge/freezer on Saturday 07/11/20, tried going through all the steps I found to check it out before calling in to LGs customer service to report a non-functioning unit. I had to remove everything from the unit and find places to put it or throw away good food. My experience with LG customer service was great, they took my info and sent the info out to the 3rd party warranty service company. This is where it goes downhill.@ Your Service (3rd party company) sent me a text on 07/13/20 that they have scheduled me for 07/24/20!!!! I sent a text back that I need service sooner than that since my unit is down. I got a reply that they will contact me when an earlier appointment is available. Here it is 07/20/20 and I still have a broken fridge/freezer. I have had to go out and buy a new mini-fridge in the mean time.Why does LG allow this 3rd party service company to keep doing this? Look up their reviews and see just how bad their customer service is. I will update when @ Your Service finally shows up and hopefully fixes my expensive side by side refrigerator. I bought the unit during Black Friday 2017, it made it a little over 2.5 years. Model: LSXS26366D.ASBCNA0.

We purchased the LG French door refrigerator LFXS29626 in December 2016. After approximately 18 months of use, this virtually new refrigerator, stopped cooling and required a replacement compressor at a cost of $850. The technician doing the repair said that he is seeing many other “new” LGs with same problem. I can’t tell you how dissatisfied we are with this product and I hope there is a recall/reimbursements for the cost of repair. This is wrong!

Awesome brand of appliance. I will not buy another brand. There is plenty of room for everything, great door space, easily changeable shelving. The freezer space is also great for at least 2 weeks worth of frozen items for a family of 4.

I only wish I read these reviews before purchasing my LG products in November 2010. I have had several problems with the seal on my washer leaking water. After several attempts of replacing the seal, I finally had the door replaced. Just yesterday, I found a crack in the drum of the dryer. After speaking with LG, and discussing the number of complaints registered about the drum problems, I was told it would be an $89.00 service call with a possible $250.00 replacement fee plus tax. I will never purchase another LG product.

Bought the one Kelly Ripa advertised - should have known better - absolute pile of crap. The most expensive in the store at the time. Two years old and I am on the second control board. But that repair failed and after 9 weeks without a fridge I am now FURIOUS! I get back from a weekend away and find that now the freezer has failed and my floor is flooded and all my food ruined. The repair guy is on his way. But last time it took two months for the board to arrive. If it is anything else that needs replacing then that is another two months... absolutely PATHETIC PRODUCT AND PATHETIC BACK UP. As you can tell... I am extremely unhappy and frustrated about this disaster of a product. Yes, and it looks terrible also. The stainless steel is all marked with drips that will never come off.

I like my LG refrigerator model because the three freezer drawers are below the refrigerator. The freezer compartments do get smaller the lower the draw is because of the internal machinery of the refrigerator but that is easily overlooked. I think the drawers, especially the front faces of the drawer, need to be a sturdier plastic than what is provided, but overall, I’m pretty happy!

After spending almost $2000.00 for this unit it developed a sealed system leak. The refrigerator is 3 years old. The service man said we could spend $300 to $500 to have it recharged but it might only last 2 weeks because the leak is in the sealed system. LG would not help pay for the repair service since it was a sealed system leak. Beware, LG only covers parts not poor workmanship.

LG range model lde3017st. Serial # 105mmz800021 made in May 2011. Problem: the cook top failure, one of the element keep burning out of control. It burns red hot. It is hotter the max hot. This is a $1800 range. A cheaper one will last way longer than that. Called LG, they wont stand behind this product even this could BURN YOUR HOUSE DOWN. Imagined if you were not at the range for 3 min while you are cooking with this kind of failure(!) you food will catch on fire. We were lucky, my mother in law was right there and gave a distress call when I was at work. I told her to pull the thing out and unplug it. Basically it just wont turned off, keep on glowing red hot.THIS PRODUCT TOO DANGEROUS TO BE IN THE HOUSE.

I chose an LG refrigerator because they have a really good reputation and it was recommended by my family and friends and the brand has been around for years. I like how high tech the refrigerator is and the control panels are great as well. They are really stylish as well. I really like these fridges a lot. Plus a lot of my family members have them. I think the fridges are fine how they are however if we could work on the pricing a little bit that would be good. I dont like the fact that you have to pay so much for them though they could lower the pricing a little for sure. Just give us some discounts and coupons and everything would be great.

Dishwasher broke a few weeks after warranty ended. Only LG certified appliance repairman are to fix it. I lost 2 days work for a no show, no phone call repairman. Complained to LG, told 4-6 weeks and I will get a refund. It has been over 20 weeks and I am still told it will be 4-6 weeks. Spoke to manager who told me she would call me back before the end of the day yesterday - did not get a phone call back. LG is unreliable and undependable.

I have a LG washer, model WT1101CW, and it keeps getting unbalanced during the spin cycle. Extremely frustrating! The true balance software detector seems to be way too sensitive.

December 2014 I purchased a LG French Door Refrigerator Model # LMXS530776S. Within a few days of delivery I noticed the refrigerator would stay cold. After fighting with them for two months it was replaced in Feb 2015. Now the replacement has stopped working. Freon leaking, bad motherboard, bad compressor and evap system. LG and retailer Pacific Sales division of Best Buy not doing anything to replace a $4000 purchase.

Worst washing machine ever... Does not supply ample amounts of water...clothes rarely come out clean, or thoroughly rinsed. Destroys towels, blankets, and basically anything else that is put in the washer. Customer service is as big a joke as the washer. Keeping large loads balanced is a time consuming joke, Do not buy this washer.

I am terribly disappointed with this machine. First of all my clothes are dull and whites are GRAY. I have followed both the companys recommendations and the store where I purchased the machine’s advice. And they are still dull/gray. My other problem is that I have to constantly readjust the clothes... this last load took 12 times pulling the wet clothes out and rearranging them. This washing machine wont even do a tub clean without the uneven light code coming on. I have called LG numerous times and can barely understand the person that I am speaking to. The repair person has come out twice and once replaced the whole motor, but this has not solved the uneven/balance problem. Im terribly upset with the performance of this expensive machine and I dont know what to do about it. My advice is to not even think about purchasing this LG top loading washing machine.

In January of 2011, we purchased an LG dishwasher (Model LDF7920ST). We have had continual issues with the drainage system. A repair person has attended to this 3 times and again it is not draining. The dishes are not clean when they are run through a cycle and I have to manually pre-wash the dishes before putting them in the dishwasher. LG does not stand behind their faulty or poorly made products. You can guarantee that we will never buy another LG product again.

Do not buy LG all in one washer and dryer. It doesnt dry at all, clothes get hotter and wetter, I followed all instructions. It also says takes 6 hours and 10 mins to dry a small load, which it didnt. LG tech came turned it on and off didnt try the dryer cycle. I found out LG only turn on and off any of their products, without looking at the problem. Therefore if it turns and off they say no problems. Never buy LG products.

I have an LG refrigerator, model # LFC2576OTT. I opened the doors to get a drink in the morning to notice that the unit was so hot. The plastic that connects the module to the inner roof (on the inside) had melted like string cheese. And lights were brown and burnt looking. It also smelled like melted plastic and electrical fire or burning wires. I just thank God that we hadnt left to go out of town yet, because the underside of the cabinet and the top of the fridge were too hot to touch. I fear it may have caught on fire. It was so hot on the top level of our fridge that the metal rings of some of our canned goods had resealed! We lost all our food and canned goods. We had already (one year prior) established a complaint about the product due to poor plastic construction of door handle hinges. After looking on-line, I saw that both of these are common problems with these refrigerators. LG should recall these refrigerators before someone gets hurt. Please someone do a class action suit, because it is apparent to me that LG is not going to take responsibility for their faulty products.

Purchased an LG washing machine model #wt4870cw 3 yrs ago and this is the 2nd service call in that span with the same problem. UE (unbalanced load) plus the inside top has rust around the fabric softener cup. Same problem we had 1 1/2 yrs ago!! It will cost us $285 for labor not including parts!! Terrible product and LG wont stand behind its product. Terrible customer service (from the Philippines)!! Will never buy another LG product again, not a TV, dishwasher, heck, not even a toaster!! Terrible product and company.

I bought the LG wp2060R which is suppose to be a 17 kg washload machine... as the largest LG I have bought, I thought it better for a larger wash load... but the spin dry section is where the problem is... you need to spend too much time balancing the clothes to get the spin dryer to operate properly. Its frustrating it happens with all those highspeed spin driers but the larger capacity machines are the worst. LG as a leading brand need to rectify this problem quickly to take some of the extended stress out of laundering. Its very frustrating. I have neighbours who bought the same model and are frustrated with the same problem. (Trying to be diplomatic even though I desire to use some adjectives to express my frustration with this problem.) We would like to just transfer the wash to the spin and just start without any time consuming adjustments. Thank you.

Purchased the LG glass cooktop stove as part of a package - model # LRE3193ST in Oct. 2017, less than 2 years ago and one of the glass stove top burners started turning on by itself. I was awoken at 1:30 am this past Sat by smoke alarm because of a fire. I had placed a dish towel on top of the stove which I had not used for 3 days. Today I came home from work and the same burner was on HIGH. Thankfully I had cleared the stove top off and have not used it. It could have burned my house down while I was at work. Has anyone else had this happen?

We were building a new house and were looking for appliance packages. We really liked the appliance package and LG refrigerator because it had this cute little window in the door. It was a good price as well, and we liked the refrigerators features. The little window in the door is my favorite. The refrigerator has French doors and I can open just that part, like a little window door, of the top door and keep stuff in there. We had some issues, though, with the water dispenser on the front of it. The repairman called it a continuous water feature. It wouldn’t shut off when you press your water on it. It kept going on with water or ice until you locked it. So we had to have it repaired probably within the first month we had the refrigerator. But since then, it has worked fine. I’m pretty happy with my LG refrigerator.

We have had our LG Electric Range (LSE4613) since September of 2017. Within this two month period, we have had quite a few incidents when the burners were turned on without us realizing they were on. This last time, we were seconds from significant fire damage to our home. As many others have noted, because the LG stovetops can be turned on by the slightest touch, brush or bump, it is a huge safety hazard. LG needs to develop a fix for this dangerous problem before there is a major recall or lawsuit. There is a lock feature, but its not possible to have it on at all times. The self cleaning feature also seems dangerous. While cleaning, the tile and surrounding granite became too hot to touch, so we turned it off within one hour.

Have a LG Dishwasher Model LDS4821ST. After purchasing this and about 2-3 months later notice a bad odor. A few days after cleaning dishes it smelled like something died in the unit but the smell was inside. After putting off calling LG I could not stand the smell any more so I emailed them. They e-mailed me back with recommendations such as Check your disposal for odors and try putting in vinegar and run a cycle with no dishes. Did not help the odor still there.A few days later this was still barely in warranty. I emailed again and they gave me a claim number and a repair service to call, the service guy said You still have to pay and that claim number is a conversation number not for me to charge LG. Repairs that would cost $300 and replace a part is up to me and you will not have the odor again. Yeah right I think it a bad design on the draining system that bacteria starts to develop. They do not stand behind their products. I even stated in second email that if the service guy says its my fault I would pay for the call. At this point I am probably going to buy a different brand. My KitchenAid lasted for 12 years with no issues.

November 2018 I purchased a LG large capacity washer and dryer. We have several LG appliances in our home so I thought it would be a really good appliance. This washing machine is one of my worst nightmares. Water doesnt cover clothes. I have to lug buckets of water, dump them in and it still doesnt cover clothes. I put in dirty smelling laundry and get dirty smelling laundry when its done. Change of season clothes that are packed away for the next season are the worst. I changed laundry detergent plus add crystals, all kinds of additives trying to get clean clothes. It doesnt even agitate strong enough to clean clothes. For an expensive investment, its awful. Id be better off going to a river and beating the clothes with a rock. The machine runs as its suppose to but it doesnt do the job. I have invested in a very expensive bucket and Im upset. I want a washing machine that does what it was advertised to do. Give me clean laundry.

The experience with this washer in particular but also the dryer is among the worst We have made. Now that my four children have moved out I figured I would be doing less washing and drying. I’ve owned this product for two years. I’ve already spent close to $200 having somebody replace a drum. The washer in particular does not drain properly and I have to physically open the tube and sit there with a bowl draining water sometimes 5 to 7 times or the clothes will be soaked smelly and filled with filthy water along with the bottom of the washer. Sometimes water leaks out of the bottom. I couldn’t even begin to go through the litany of the defects. Glad I’m selling my house soon and will be sure to leave this here. Never will I buy another product from this company again. I can’t remember the last time I had to submit a review so negative.

The odor on my clothing and towels is absolutely offensive and I feel like everyone who comes close to me can notice it. I certainly hope that anyone who has a desire to purchase an LG front load washer reads all of these negative comments. I wiped out the inner rubber gasket. I could hardly get my finger inside of it and out came globs of black mold. I continue to run bleach through the machine as well as the fresheners that are recommended for front load washers. The odor still remains. I want my top load washer back, so I can return to Tide Mountain Spring detergent. My family was always complimented on how fresh our clothing smelled and I miss that! Shame on you, LG. You should be having a serious recall of all of these machines!

I purchased a large LG French Door Refrigerator, with a 5 year warranty, in 2016. It worked fine until 2019, when the compressor failed and needed replacement. LG replaced the compressor, but the refrigerator broke down again the next month. It broke down 2 additional times to-date. During this time, my refrigerator (model LMX530776S) and approx. 50 other models, were identified as DEFECTIVE and covered by a Class Action Suit. At this point, I requested that LG replace my refrigerator. As stated above, the Customer Service Dept. became totally curt and unhelpful. They lied to me about the status of my claim and repeatedly declined to connect me to a manager. Once I received an email from the Problem Solution Dept., that I was later informed didn’t exist! LG dragged this out until my warranty expired and never fixed my fridge. I will NEVER Buy Another LG Product Again.

I bought my LG refrigerator five years ago around 2013. Within two years the compressor failed. LG replaced it and paid for labor and parts. Now 2018 compressor fails again. LG sends me the parts and says it’s up to me to get it fixed but the compressor is under a 10 year warranty for parts not labor. Problem is nobody wants to touch it. I’ve continually asked LG for help and they refuse. Worst customer service and refrigerator I’ve ever bought. Cost was over $2500.

I’ve been wondering why my clothes have little holes in them, get pilly and faded so quickly, and even get tied in a knot sometimes when I do a load of laundry. I finally realized it’s the new washing machine (WT7600HWA). I am so disappointed. The spin cycle is so high that it’s causing little holes In my clothes. I believe it’s also causing the clothes to get all entangled and tied up in a knot which is difficult to untangle and make them a very wrinkled. I am very unhappy with this washing machine and very disappointed. I would not recommend it to anyone. I also don’t like the cycles are so long, why should I take an hour and a half to do a load of laundry? That uses more electricity and water that way as well.

I bought this machine in June 2014 and after about 1 year of use it constantly goes off balance. It takes all day to do a load of clothes. Honestly do not buy an LG washer. This is the worst item I think Ive ever purchased. So very upset with this. Take it off the market!!!

I love my new washer by LG. I can wash a queen size comforter with no problem. It get the clothes very clean. It is energy efficient which makes it a great deal. My clothes come out of the washer very dry and there are no wrinkles. The tub is a small size but very deep. It is a top loader. Great product

We purchased our LG Direct Drive Front Load Washer almost two years ago. The last 6 months, we had a smell we could not find located in the area of our washer. Looked at the manual for trouble shooting. We did not know the washer needed to be drained. Weird, right!! We drain it often, but the smell never goes away. When draining lots of water comes out and it smells like a sewer! I hope this helps someone prior to purchasing one of these smelly washers. Also, washer is very noisy. I hope to save to purchase a better product.

Oven heats unevenly. Have to rotate food during cooking to ensure even browning. Discovered today that “easy clean” is not the same as self-clean. The easy clean feature is absolutely worthless, like trying to clean grease with lukewarm water. There is no self-clean option on this oven. I definitely should have done my research before purchasing!!! Biggest regret of my kitchen remodel.

There are two ovens and neither of them is large enough to bake a tube cake or roast a good-sized turkey. To access the lower oven is a chore, especially when the cook is bearing a heavy casserole.

Bought LG dish washer Oct 2018. 6 months in, it would not power on. After a month, repair was completed... that night it flooded my kitchen. That was Five (5) months ago. Since then they made a repair for the leak (I waited 2 1/2 months for the 3 parts) but repair did not work. Once again the dishwasher flooded my kitchen. I have been without a dishwasher going on 5 months now. Have been unable to get a straight answer from LG. I understand appliances might have problems —what I don’t understand is LG’s absolutely horrible customer service. They are rude, don’t give you straight answers, say they are going to call back and don’t. One rep told me they don’t replace a unit just because it happens to be a lemon! Do yourself a favor —- stay away from anything LG!

My husband and I made the commitment to purchase an LG fridge for $2700. When we called to cancel the transaction due to poor customer service with LG and Sears via Consumer Reports Reviews, the salesman just said, Yes. I know. He was willing to make a poor sell for a few dollars more than to steer us in the direction of a better fridge and good experience that would resulted in us being repeat customers. We wish Montgomery Wards, where we purchased our last fridge, was still in business. ALSO, Standard TV and Appliance refused to meet or beat their competitors price even though they have a LARGE bill board right next to their entrance on Hall Blvd in Beaverton, Oregon. When we explained the problem with their integrity, false advertising, the store manager just made excuses. We made our final purchase at Lowes in Tigard and bought a Whirlpool.

Dont buy the LG High Capacity expensive washer. It doesnt clean your clothes, musty/wet dog smell. It doesnt fill with enough water to wash a hand towel. It calls for less soap, but sometimes the soap doesnt dispense all. Every load gets the UE code, uneven load and you have to open and shuffle clothes so wash time is over an hour and half. Was told by friends to pour vinegar in every load, or add bleach every time you wash, leave the lid open or mold grows in it!So I had LG rep visit and here is what I was told. Do not fill to line as specified, only 2 tablespoons of detergent, no more. You cannot wash a load too large, only a medium, fill clothes only half way. You CANNOT wash large towels, blankets or comforters in these washers. You have to add white vinegar. Leave the top open always or mold will grow. Every month you need to press tub clean and add special cleaning tablets. So basically, this efficient washer saves on water and detergent, but you have to spend your money on vinegar, cleaning tablets and dry cleaner for bulky items. Then he added this kicker: Blame the government because they have high restrictions on making washers more efficient for environment, they have to make them work bad. Apparently, the European LG washer is awesome, no restrictions. Go back to Sears, buy a Kenmore with an agitator and have clean clothes.

LKX31925sw french door refrigerator - Had repairs made about 6-8 times with no luck. They dont know what is wrong with it. Had several parts replaced, ice has been building up on back wall of freezer and they dont know why. 5 year extended warranty ending in Aug. 2017 and I have them returning Sat. for another time to try and find the problem. I called warranty co. and Sat. is the ONLY appt. available she could find ANYTIME. I was told about Clark v. LG Electronics USA Inc case 3:13-cv-0485-jm-jma, I mailed claim form in on 4-8-15, nobody knows anything about it. Price of fridge was $2732.75 including tax.

Have 4 year old red LG washer and dryer. They look great but the front loading washer is a DISASTER. My clothes come out dirty with mold every 4th or 5th week. I run the cleaner through the cycle, clean the seals and drum and keep the door open to dry. Its unbelievable how poorly designed this machine is. A washer that dirties your clothes. Ive given up on it tonight and will replace it on the weekend with a top loading non-LG machine. Just a horribly designed product that LG should be ashamed of.

Washing machine self-destructed after 1 year 8 months. My washing machine destroyed itself while on the spin cycle, ruining the washing machine and damaging the adjacent walls of the laundry room. It has been two months, with weekly follow-ups to LG and no progress toward even looking at the machine. This is clearly a manufacturing defect, not a warranty issue. I would strongly discourage purchasing an LG washing machine. I replaced the machine with a Samsung which has performed well.

Its quiet and energy efficient with lots of room that is very visible with clear Glass shelves. I love the stainless steel. Doors open very wide Side by side freezer/refrigerator. LG has been a very dependable product in my home.

Bought this stove to replace another LG range model that had a recall on for burners that would not turn off but LG refused to do anything. With hesitation I decided to buy another LG range because it matched my other appliances and 11 months later I am again without a functioning stove. The motherboard has to be replaced as the right burners will not turn on unless you turn on the left burners in addition to the oven not turning off sporadically. While they have agreed to replace the part, I have no guarantee beyond that. Having paid $1800 to replace my previous range in addition to a LG tv in the last year, I have lost all confidence in the LG brand and will ensure to share my experiences both with the products and lack of empathy by the customer service employees. Customers do not want to hear that appliances break down and other responses like how would me putting myself in your shoes right now help you? or when commenting about the condition of my previous White Westinghouse range reliability making statements such as you replaced it for a reason though didnt you? The reason at the time was purely updating my kitchen. While LG products are aesthetically pleasing, they are simply unreliable and a safety concern.

I cant even describe the awful experience my wife and I had with our LG refrigerator and dealing with the company itself. It took 3 months from the time our fridge stopped working until the time a resolution was made. I will not go into detail in this review as it would be too lengthy of a review and the fact I dont feel like recalling/reliving the horrible experience we had.

We just got this machine in last Friday. After doing a few loads over the weekend, I was wondering if there was something wrong. The black control panel is very hard to read! It has gray lettering on a black background. I called LG to see if there was a backlight that wasnt working, and was told that there is no backlight. Seems to me that LG has mad a very basic design error with the panel. It should have white lettering, as do most other machines with this type of panel. I actually made myself a vinyl overlay with white lettering to make it more usable for myself. Something that LG needs to address ASAP!

Stupidly, I purchased LG front load washer/dryer from Best Buy in Ocala, FL May 2014. February 2015 it started leaking on the final spin cycle. I phoned LG and they referred me to a local company for service. They came to my residence, of course, couldnt find the leak. He left and stated if the problems persists to phone LG. Well, sure enough, that Saturday I used the washer and it leaked. I phoned LG and found them to be extremely rude and uncooperative. He told me it was my detergent. I explained that I have used Gain packets ever since I had the washer and if this was the problem why didnt this occur last year? Well, he obviously didnt get it. He just kept saying it was my laundry detergent. I finally, in total exasperation, told him that I was very angry and was hanging up. That week, I played his game. I bought Wisk, in a bottle. Well I had 3/4 of a load and I put the detergent in the cup well below the normal line! Well, you guessed it, IT LEAKED. I phoned Best Buy in Ocala, FL and spoke to **. He was very nice and stated, LG needs to replace the washer. ** called LG. HOWEVER, they wanted the service man to come out again. Well, he did, and no, he couldnt find the leak. Just used this worthless washer and it leaked again. I phoned Best Buy in Ocala, FL and spoke to **. Couldnt reach **, they supposedly have two **s. Well ** was of no help. When I told him ** said the washer should be replaced, he stated he couldnt help me as I didnt BUY EXTENDED WARRANTY! Youve got to be kidding me. Its still under the original warranty. Best Buy sold it...Best Buy should help customers. But thats not the case. Ive cancelled my Best Buy credit card, I will never go there again. This is outrageous. To spend this kind of money and have these problems. My other washers lasted 15-20 years and I never had any problems. This is the first and last front loader that I will buy and also my first and last LG appliance. They are junk. Everyone needs to be aware. Go back to top load washers -- They are cheaper and stand the test of time!

I purchased this LG refrigerator LFC20770ST/01 on 4/14/2013 and it has been leaking lately. About once a week, there is a cup of water on the floor that I have to wipe off. Today, I reached on the bottom shelf of the refrigerator where the freezer basket is and felt a sheet of ice on the bottom. A friend asked me to defrost the ice and clean the tube that connect the bottom pan. I dont get it. Why do I have to do this? I used to defrost my refrigerator in the 1980s as a kid and we are in 2016 and LG is still using the same technology?! I promise you LG, I will never ever buy a Korea made product again as long as I live.

Ordering amazon.Com right from the refrigerator door is one of the main draws, as is the lava lamp, book alcove, and adherence to democratic principles, in theory. It was a smart refrigerator, powered by an ibm watson computer. I am also extremely preoccupied with the cooling feature. I think that this level of ingenuity is an excellent selling point on lgs behalf.

I have an LG refrigerator in a vacation home that I use myself. Im Immaculate and very careful about my homes. This refrigerator is what I call self denting. It actually has waves all over the stainless steel. Im amazed of the poor quality in a refrigerator that was costly. Oh did I say that Im in this home maybe 20 days a YEAR!! This refrigerator is LESS than 1 year old.

Acquired a LG washer model WT1101CW, 2/4/14 from Stine in Broussard, Louisiana. Washer broke November 2015. The warranty that we bought from Stine was through NSI Protection Plus at the same time. They sold the contract to Warrantech 800-279-1662. Our washer broke again March 24, 2016 (same problem) over a week ago and on the same day a call was made to Warrantech and A&E to get our washer fixed. Someone came out and ordered the parts. The parts came through UPS 4 days later and meanwhile we wait 3 days until today to have the repair done. Took off of work (self-employed) and waited from 8:00 to 3:00 p.m. Somehow Sears is involved with A&E and the guy states that the parts are partially broken and that the order is incomplete. He also stated that he would not be able to do the repair because he is with Sears and they do not get paid through Warrantech - What is up with this? Meanwhile I call Stine rep and Warrantech calls me and I tell him how crazy all of this is and he hangs up on me!

Within the first year of owning a new LG gas range, the 5 burner control knobs were breaking where the knob slides onto the shaft of the gas control mechanism. I tried repairing it myself and it worked for a while, but now they are so bad they need replacing. Why can it not be made of metal? This simple solution would solve the problem. While searching various parts replacement sites, the knobs are over $70.00 each to replace. 5 x 70 = $350.00 for knobs? Is this customer service and support after the sale? I am so disappointed in the quality of these knobs and the expense to replace them that I may replace the whole range on principle and never purchase an LG product again, of any type. What happens when I put the new knobs on and they crack and break? Another $350.00 in todays dollars for knobs? I dont think so. I have checked around and there are no replacement knobs of better quality available. LG needs to get their act together.

A friend gave me a used LG Tromm washer. It never worked correctly - kept getting a DE error or a de error. Replaced door sensor, cleaned out drain, had two different professionals repairman come and one handyman twice - still not repaired. LG says they cant do anything because their model number sticker wore off. Unbelievable.

I was disappointed to find my refrig was aluminum instead of the stated stainless steel. To check yours apply a magnetic to it. If it sticks, it is steel. If it doesnt, it is probably aluminum. It is so hard to keep clean and I can no longer keep my recipes or keepsakes or photos on it. Although the sides are not aluminum they are too closed in to use. As far as the workings go, it seems to be working fine. However it is only a few months old. I have only one complaint so far. It cost 50$ to replace the water filter every 6 mo. Whats with that? I never had to replace it on my old one and had no problems. Of course it wasnt an LG. Then I read that you have to have a LG repair man only to repair it. Not very customer friendly. I wish I had read the reviews before buying. Ill know better next time...

I opened up our refrigerator door one morning and the interior had a burnt smell and the contents of the refrigerator were not cool anymore. My husband removed the plastic covering and the light bulbs. The light bulbs were extremely hot to touch. The white plastic casing above the lights bulbs were dark brown. I called LG the same morning and they will replace the burnt unit and cover the repair cost. There will be no charge to myself.

From the very beginning, the freezer door pops open slightly when the fridge door is closed. It isnt always noticed until water puddles up on the floor. The hose to the ice maker has been fixed 7 or 8 times because it keeps splitting. The ice maker jams up and wont release the ice. Today, I woke up to water all over the floor. There was no power to the whole unit. I checked the outlet and there was power. I cant get a hold of a repairman.

LG Front loading washer - I spent $1,200 to get my clothes to smell like mildew. I have no satisfaction getting through to LG online or Best Buy where we purchased it. As with other folks, we have to leave the door and detergent tray open so guess what, the whole house smells of mildew when you walk through the laundry room. I will probably junk this machine because my conscience, unlike those who run the LG Company, will not allow me to sell it to someone else. No stars is the rating for this useless, stinking washer. LG had better step up to the plate or cancel this product line.